#crash on opening game

30 messages · Page 1 of 1 (latest)

wind magnet
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[[main]] pre-initializing
[[main]] cwd: C:\Users\jackb\AppData\Roaming\Olympus
[[main]] src: C:\Users\jackb\AppData\Roaming\Olympus
[[main]] storageDir: C:\Users\jackb\AppData\Local\Olympus
[[main]] [finder] found Celeste.exe root C:\Program Files (x86)\Steam\steamapps\common\Celeste
[[main]] [finder] found Celeste.exe root C:\Program Files (x86)\Steam\steamapps\common\Celeste
[[main]] pre-initialized
[[thread#0>sharp.lua:16<sharp.lua:501]] [sharp init] starting thread
[[thread#0>sharp.lua:16<sharp.lua:501]] [sharp init] starting subprocess C:\Users\jackb\AppData\Roaming\Olympus\sharp\Olympus.Sharp.exe 18324
[[thread#0>sharp.lua:16<sharp.lua:501]] [sharp init] logging to C:\Users\jackb\AppData\Local\Olympus\log-sharp.txt
[[thread#0>sharp.lua:16<sharp.lua:501]] [sharp init] reading init
[[thread#0>sharp.lua:16<sharp.lua:501]] [sharp init] read init table: 0x0c140e00
[[thread#0>sharp.lua:16<sharp.lua:501]] [sharp init] startime 1712875875.7759
[[main]] [finder] found Celeste.exe root C:\Program Files (x86)\Steam\steamapps\common\Celeste
[[main]] love2d version 11.3.0.Mysterious Mysteries
[[main]] SDL2 version 2.0.10
[[main]] Olympus version 24.03.23.01-azure-4007-25a8b
[[thread#5<scenes/mainmenu.lua:239]] [finder] steam root C:\Program Files (x86)\Steam <same>
[[thread#5<scenes/mainmenu.lua:239]] [finder] steam common C:\Program Files (x86)\Steam\SteamApps\common
[[thread#5<scenes/mainmenu.lua:239]] [finder] steam install C:\Program Files (x86)\Steam\SteamApps\common\Celeste
[[thread#5<scenes/mainmenu.lua:239]] [finder] steam root C:\Program Files (x86)\Steam <same>
[[main]] updating installed application listing
[[thread#5<scenes/mainmenu.lua:239]] [finder] epic root C:\ProgramData\Epic\EpicGamesLauncher\Data\ C:\ProgramData\Epic\EpicGamesLauncher\Data
[[thread#5<scenes/mainmenu.lua:239]] [finder] itch db C:\Users\jackb\AppData\Roaming\itch\db\butler.db false
[[thread#5<scenes/mainmenu.lua:239]] [finder] legendary root C:\Users\jackb.config\legendary false
[[thread#5<scenes/mainmenu.lua:239]] [finder] found Celeste.exe root C:\Program Files (x86)\Steam\steamapps\common\Celeste
[[thread#0>sharp.lua:16<sharp.lua:501]] [sharp queue] hard error reconnecting closed idle

novel temple
#

that's the olympus log.txt, not celeste

restive willowBOT
#

If you have crashed, and are on Everest Core, there will be a log in the CrashLogs folder, which contains extra information that the regular logs do not. The Core crash handler will tell you the file name, and give you the option to open the folder.

Otherwise, in order to get Everest logs, open Olympus, and:

  • Press the "Manage", under the "Installations" panel on the main menu
  • Press "Browse" to open the Celeste folder
  • Send the log.txt file from that folder (not the error_log.txt or any log from LogHistory)

Note, on both Everest versions, there are older logs in the LogHistory folder inside the Celeste folder, but these are not the relevant logs. The most recent one is directly in the Celeste folder (and in CrashLogs for Core users), and not in any other folders.

Everest logs contain paths to certain files and folders in your system (e.g.: active helpers) to help with diagnosing problems. Remember to censor any usernames in log files before uploading them.

vale galleon
#

/evere- 🐌

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(also shh im totally asleep)

wind magnet
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😴

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wait hol on lemme find the actual log lol

vale galleon
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disable skinmodhelper and install skinmodhelper +

alpine shuttleBOT
vale galleon
#

also update everest, you're slightly out of date

wind magnet
#

guys new error just dropped

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while trying to update everest

vale galleon
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is it in olympus

wind magnet
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yeah lemme get the logs

restive willowBOT
#

In order to get logs for Olympus, navigate to the following folder:

  • On Windows, %LocalAppdata%/Olympus
  • On Linux, ~/.config/Olympus
  • On OSX, ~/Library/Application Support/Olympus
    The Olympus log is directly in this folder, and is called log-sharp.txt.

Olympus logs contain paths to certain files and folders in your system (e.g.: the folder Olympus is run from) to help with diagnosing problems. Remember to censor any usernames in log files before uploading them.

wind magnet
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log.txt is empty

vale galleon
#

log-sharp is of interest

wind magnet
wind magnet
vale galleon
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System.UnauthorizedAccessException: Access to the path 'C:\Program Files (x86)\Steam\steamapps\common\Celeste\EverestSplash\EverestSplash-win64.exe' is denied.

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uhh restart your pc?

wind magnet
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ok brb

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i did try running as administrator too, which didnt work

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fixed, thank you!

vale galleon
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ill also assume the other crash is fixed