#Olympus only showing a black screen

17 messages · Page 1 of 1 (latest)

fair river
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For more context, this is my first time trying to open Olympus, I am running on Windows 11, and it closes itself after about a minute of running. I have also tried on two different networks, so I don't think it is an internet issue. Lastly, I see the words "Main Menu" every once in a while, but only when I move my mouse over things. I attached an image of what my screen looks like even if it is just a black screen.

If anyone has some advice about fixing this, I would love some help!

winter tangleBOT
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For some users, Olympus freezes on a white or black screen on startup for unknown reasons. You can attempt the following fixes:
-If you have a third party antivirus, check if it's blocking/quarantining Olympus.
-Restart your PC.
-Update your graphics drivers.
-Delete and reinstall Olympus.
If none of those work, no fix for this is currently known and you have to use one of the following alternate installation methods:
-On Windows, the old graphical Everest installer is available at https://gamebanana.com/dl/430740.
-Mons (https://github.com/coloursofnoise/mons/) is a command line based cross-platform installer that is similarly powerful to Olympus. However, it requires some base familiarity with the command line.
-Alternatively, you can use the manual installation method described under "Cross-platform manual installation" at https://everestapi.github.io/.

tulip coral
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are you on an integrated AMD gpu?

fair river
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Let me check

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99% sure no though

tulip coral
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from you being able to see "Main menu" for a split second it sounds like you are

fair river
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Ok, I can look

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I am, I was wrong

tulip coral
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updating your graphics drivers will likely solve your issue

fair river
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Ok, thank you!

tulip coral
fair river
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Hmm, tried to update drivers, but it still isn't working. It told me that they are already fully updated even when I tried the search windows update option

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Gonna try and go for the old everest installer, tried to redownload Olympus and it still didn't work.

fair river
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Update for people possibly looking at this later. I updated everything within Armoury Crate and it ended up working out of nowhere. I also have a Zephyrus G14 which can tend to have driver issues, so if someone else has that laptop be aware.

tulip coral
fair river
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Thank you again for your help!! It means a ton