Uh lemme check.
#đ§-legacy-troubleshooting-đ§
shadow talon
pale pike
you can also follow this :
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
and copy paste the results here
shadow talon
hold on i gotta change the language to english
my steam is on PT BR
@pale pike can u still understand it even if it is in PT? i haven used steam for a long time and i have no idea how to change the freaking language...
pale pike
i should be able to make out what hardware you have yeah
shadow talon
InformaçÔes do computador:
Fabricante: Dell Inc.
Modelo: Vostro 3550
Tipo: Laptop
Sem entrada de toque
InformaçÔes do processador:
Fabricante da CPU: GenuineIntel
Marca da CPU: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
FamĂlia do processador: 0x6
Modelo do processador: 0x2a
Stepping do processador: 0x7
Tipo do processador: 0x0
Velocidade: 2295 MHz
4 processadores lĂłgicos
2 processadores fĂsicos
HyperThreading: Suportado
FCMOV: Suportado
SSE2: Suportado
SSE3: Suportado
SSSE3: Suportado
SSE4a: NĂŁo suportado
SSE41: Suportado
SSE42: Suportado
AES: Suportado
AVX: Suportado
CMPXCHG16B: Suportado
LAHF/SAHF: Suportado
PrefetchW: NĂŁo suportado
VersĂŁo do sistema operacional:
Windows 10 (64-bit)
NTFS: Suportado
CĂłdigos criptografados do fornecedor: Suportado 311 0x0 0x0 0x0
Placa de vĂdeo:
Driver: Intel(R) HD Graphics 3000
Nome do driver do DirectX: igdumd32.dll
VersĂŁo do driver: 9.17.10.4459
VersĂŁo do driver do DirectX: 9.17.10.4459
Data do driver: 5 de 19 de 2016
VersĂŁo do OpenGL: 1.1
Profundidade de cor da ĂĄrea de trabalho: 32 bits por pixel
Taxa de atualização do monitor: 40 Hz
Placa DirectX: Intel(R) HD Graphics 3000
VendorID: 0x8086
DeviceID: 0x116
RevisĂŁo: 0x9
NĂșmero de monitores: 1
NĂșmero de placas de vĂdeo lĂłgicas: 1
Nenhum SLI ou Crossfire detectado
Resolução do monitor primårio: 1366 x 768
Resolução da årea de trabalho: 1366 x 768
Tamanho do monitor primĂĄrio: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Tipo do barramento primĂĄrio nĂŁo detectado
VRAM primĂĄria: -1988 MB
Modos de MSAA suportados: 2x 4x
Placa de som:
Dispositivo de ĂĄudio: Alto-falantes (USB PnP Sound De
MemĂłria:
RAM: 6051 Mb
Outros:
Idioma da interface: PortuguĂȘs (Brasil)
Tipo de mĂdia: DVD
Total de espaço disponĂvel em disco: 476388 MB
Maior bloco livre do disco rĂgido: 357204 Mb
Data de instalação do SO: dez 31 1969
Controle para jogos: None detectado(s)
Headset de RV: Nenhum encontrado
pale pike
ahh unfortunately your GPU "Inter(R) HD Graphics 3000" only support directx up to the 10.1 version, whereas you need directx 11 to play the isle. @shadow talon
pale pike
đ
valid fossil
hello, i am trying to connect to a server that all my other friends play on but no matter what i do it wont show in my servers. its called isla bular server and while it is station out of los angeles and i am on the east coast my other friends on the east coast can type it in and connect meanwhile i cant
pale pike
No server found solution :
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 250. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @valid fossil
valid fossil
thank you it worked!!!!
pale pike
steep wigeon
Anyone know why my mouse tracking is messed up in-game? It's only in The Isle, as it's fine anywhere else -- when I try to get into a server or into the game it picks up my cursor as being really far away from where it actually is
scarlet yacht
@steep wigeon try this, this will reset your controls
Open File Explorer from the taskbar. Select View > Options > Change folder and search options. Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK. Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder. At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder, hopefully this should fix your problem-
steep wigeon
Iâll give it a shot, thank you!
scarlet yacht
No problem-
honest river
this my sound dumb idk, but how do i fix this high ping i recently have??
my internet is absolutely fine, but i get 300-1000 ping on every server, even the ones which
are very close to me
amber tide
The ping numbers on the player list are inaccurate and do not depict a real ping. This feature will be fixed hopefully with the recode
honest river
ah okay, i mean im still rubberbanding everywhere
amber tide
Okay that's not what you mentioned before.
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
honest river
alright ill try that, sorry for any inconvinience before !
i hope itll work
amber tide
I hope it works for you too! đ
honest river
i think it worked :D ty!
amber tide
No problem đ
daring elbow
heeelp!
amber tide
With?
daring elbow
my quality audio is bugged
i cannot changed
its stuck on epic
i want to lower it
i alredy tried deleting saved file but didnt work
amber tide
And how exactly isn't it letting you change it..?
daring elbow
i want to lower the quality audio
amber tide
Yes I got that part
amber tide
Please follow this :
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
and copy paste the results here
amber tide
Yeah can you change it to english please
daring elbow
sure
iÂŽll try
its a friends problem
Equipment information:
Manufacturer: HP
Model: 24-b220la
Form factor: Desktop
Touch input not detected
Information about the processor:
CPU manufacturer: AuthenticAMD
CPU Brand: AMD A9-9410 RADEON R5, 5 COMPUTE CORES 2C + 3G
CPU family: 0x15
CPU model: 0x70
Stepping of the CPU: 0x0
CPU type: 0x0
Speed: 2895 MHz
Logical processors: 2
Physical processors: 2
HyperThreading: Not compatible
FCMOV: Compatible
SSE2: Compatible
SSE3: Compatible
SSSE3: Compatible
SSE4a: Compatible
SSE41: Compatible
SSE42: Compatible
AES: Compatible
AVX: Compatible
CMPXCHG16B: Compatible
LAHF / SAHF: Compatible
PrefetchW: Not compatible
Operating system version:
Windows 10 (64 bits)
NTFS: Compatible
Provider Cryptographic Codes: Compatible 311 0x0 0x0 0x0
Graphics card:
Driver: AMD Radeon R5 Graphics
DirectX driver name: aticfx32.dll
Driver version: 23.20.15038.0
DirectX driver version: 23.20.15038.0
Date of the controller: 24 of 5 of 2018
OpenGL version: 4.5
Desktop color depth: 32 bits per pixel
Monitor refresh rate: 60 Hz
DirectX Card: AMD Radeon R5 Graphics
Manufacturer's ID: 0x1002
Device identifier: 0x98e4
Revision: 0xc1
Number of monitors: 1
Number of logical video cards: 1
No SLI or Crossfire interface detected
Main screen resolution: 1920 x 1080
Desktop resolution: 1920 x 1080
Main screen size: 20.75 "x 11.69" (23.78 "diag)
52.7cm x 29.7cm (60.4cm diag)
The main bus type has not been detected
Main VRAM memory: 80 MB
Compatible MSAA modes: 2x 4x 8x
Sound card:
Sound Device: Speaker / Headset (Realtek High
Memory:
RAM: 3968 MB
Various:
Language of the UI: Spanish - Spain
Type of support: DVD
Total available disk space: 952605 MB
Largest free block on disk: 768390 MB
Date of installation of the OS: Dec. 31 1969
Game controller: None detected (s)
RV Viewer: None detected
maybe its a drivers problem
amber tide
Has he ever played the isle?
daring elbow
my friendÂŽs computer ainÂŽt good but it runs the game
yeah
weÂŽve been playing for 2 hrs
it runs like at 30 fps
hahaha
the computer ainÂŽt good but at low quality its able to play the game
just the audio its laggie
amber tide
I'm actually kinda curious, because the computer is super out of minimum requirements... have they ever been able lower the settings or just trying it for the first time now?
daring elbow
Ikr? She loved the game but i thought it wasnât gonna run the game, but it did
She is able to change everything, graphics
Volume
Just the quality and its so weird
amber tide
But has she ever changed the audio quality before or is this the first time
daring elbow
Its the first time
Its automaically on epic
But i began to think that its a driver problem on the computer, not sure tho
amber tide
To be honest, I'm not really sure she could go lower with audio settings due to it being already lower than the minimum requirements.. Tell her to run Windows Update and see how many updates she needs
amber tide
I'll see you soon!
strange geyser
All of a sudden (Never happened before) my game takes a little longer to load which is not that big of a deal its just that when ever I join a server my game stops loading and crashes at 100% Loading
amber tide
Please follow this :
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
and copy paste the results here
strange geyser
Computer Information:
Manufacturer: HP
Model: HP Pavilion Desktop PC 570-p0xx
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: Intel(R) HD Graphics 630
DirectX Driver Name: igdumdim32.dll
Driver Version: 25.20.100.6446
DirectX Driver Version: 25.20.100.6446
Driver Date: 11 19 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics 630
VendorID: 0x8086
DeviceID: 0x5912
Revision: 0x4
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Speakers (Realtek High Definiti
Memory:
RAM: 16272 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 1906465 Mb
Largest Free Hard Disk Block: 1427822 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
amber tide
You're using integrated graphics which don't work with the isle, and your drivers are outdated.
Open File Explorer from the taskbar. Select View > Options > Change folder and search options. Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK. Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder. At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
You can try doing that, however since your computer is below minimum requirements, there's no real "fix" except upgrading to an actual gpu
strange geyser
Ok thanks
amber tide
@sterile mesa Can you do me a favor and post your PC specs? I have a theory about something and I need those who run into the screen color bug to post their specs
Please follow this :
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
and copy paste the results here
Same for @untold sun please đ
honest river
Their discord was being dumb, This is fractureds spec sheet.
sterile mesa
Thanks
amber tide
Interesting, I appreciate that.. It was thought to be a potential gpu issue but doesn't seem that way. I'll look into different things and try to keep you guys updated
pale pike
you would happen to have a set launch options for the isle?
sterile mesa
Donât think so-
fickle steeple
Does the isle use âfaceit acâ? I am using a windows 10 insider build on my laptop that incorporates a Linux kernel and thus I have read that faceit ac will not work with it because of hypervâ and I would like to know to see if I can switch from gaming on my desktop to on my laptop
fickle steeple
nvm figured it out
cobalt crystal
@chilly lodge I bet the folks in here could help you out
chilly lodge
maybe lol.
My Q: I am wondering if Isle is frame-locked to 60 FPS or anything?
I have a 144hz monitor, and if I can achieve even 120 fps I'd love the smoothness it brings. Since I can personally feel a difference between 60 and 120.
Ryzen 7 2700X and GTX 1070 should be able to achieve like 100 fps or so on Epic I would think.
[Please Mention me or I won't see at all.]
amber tide
Of course you can get higher than 60
@chilly lodge
I'm sitting at 130 fps with everything on epic
ruby vale
sits here with a steady 20 fps and low graphics 
amber tide
amber tide
Yes
onyx cave
Got a Problem, No servers are Loading up on the Server List. What reads is No Servers Found I have Reinstalled, Refreshed Quite a Few times, Even played around with Ticking the hide Outdated Server, I Have tried Putting my Ping down to 500, doesnt work u.u
amber tide
No server found solution :
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 250. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
If that doesnât work then try this:
Okay that's not what you mentioned before.
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
amber tide
@mossy cradle could you be more specific about your sound problem? I donât understand what you mean by âsound problemâ what exactly happens
onyx cave
I have tried all of the Above, No change.
pure bridge
I'll just ask now. What ever is Highlighted in the square to the right is a "I do not want to see this" option. If it is a Green square that has no smaller solid square inside of it, that would mean that is something you WANT to see on the list. DM me if unchecking the green squares and "checking" the ungreen squares helps. I did this by accident my first times around
@onyx cave
onyx cave
Nothing is Highlighted, Most the time i only have Outdated on. I tried with it off, Nothing.
amber tide
goto the steam client, click the view button, then servers, select the isle on the bottom left and join a server through this list built-in to steam
@onyx cave
If it works, that means your antivirus/firewall are blocking it, or your ports arenât opened
mossy cradle
@amber tide oups sorry for the late answer. Actualy evry time im. Talking on discord and the isle there trouble with sounsing.. Like there a huge bee im my mic and after a like 5 seconde the game crash and that evry time someone join et quit the conversation on discord. I tough at first the trouble come from discord but no. It only doing me this on the isle
onyx cave
It didnât work ahh
pale pike
have you ever added the game in your antivirus / firewall exclusion list @onyx cave?
pale pike
antivirus software may mess with server results yes
onyx cave
How do I check my anti virus or whatever
pale pike
do you know which one you have installed?
pale pike
it's possible that you don't have one installed too, I personally dont
onyx cave
Thatâs the thing was donât understand I swear I donât have one
Iâll like check just in case tho
pale pike
could also be a firewall thing, everyone has one
onyx cave
yea no anti virus i like just unistalled McAfee
like a week ago
cus i was clearing out my computer
pale pike
Choose Control Panel from the Windows Start menu. Open the Security Center utility.
Beneath Manage security settings for, select Windows Firewall. The Windows Firewall dialog will be displayed.
Open the Exceptions tab and click the Add Program button and search for The Isle.exe
onyx cave
Cant be firewall i cmpletely turned it off
and tried
didnt work
it works when i join the server through the steam client tho
pale pike
atleast there is one functionning way you can find server, I'm not too good with networking/server issue so Idk what else to try 
amber tide
If it works through the browser, your ports arenât opened through your router
pale pike
It would have to go in #401470471750811669 as it is a screenshot and not art per say @honest river
fringe igloo
My ping is insanely high for every server so much so that most official servers won't even pop up, yet I have 342.77 Mbps internet speed on speedtest.net and live in the US. Anyone know a solution?
amber tide
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
fringe igloo
Ah that's one I haven't tried yet, thanks
amber tide
You're welcome đ
vague sinew
I gave the wrong error again. Someone help me get a fatal mistake.
Fatal error: [File:Unknown] [Line: 826]
Rendering thread exception:
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000018
0x00007fff7076b957 nvwgf2umx.dll!UnknownFunction []
0x00007fff706bd669 nvwgf2umx.dll!UnknownFunction []
0x00007fffba35d0c5 d3d11.dll!UnknownFunction []
0x00007fffbc9c8ae9 dxgi.dll!UnknownFunction []
0x00007fffbc9a9b56 dxgi.dll!UnknownFunction []
0x00007fffbc9949df dxgi.dll!UnknownFunction []
0x00007fff7f81a533 gameoverlayrenderer64.dll!UnknownFunction []
0x00007ff67c75c677 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67c763fea TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67cb8125b TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67cb7ee56 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67cce4c7c TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67cce6a51 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67c211743 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67cba0b42 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67cba0bc8 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67c322b4b TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff67c32008c TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007fffbff27974 KERNEL32.DLL!UnknownFunction []
0x00007fffc266a271 ntdll.dll!UnknownFunction []
I already updated my drives
and do not smoke anymore
amber tide
Can you post your PC specs?
vague sinew
amber tide
I need you to paste the text
vague sinew
but as I put testo
amber tide
I need you to paste the text
vague sinew
InformaçÔes do computador:
Fabricante: Dell Inc.
Modelo: Vostro 5470
Tipo: Laptop
Sem entrada de toque
InformaçÔes do processador:
Fabricante da CPU: GenuineIntel
Marca da CPU: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
FamĂlia do processador: 0x6
Modelo do processador: 0x45
Stepping do processador: 0x1
Tipo do processador: 0x0
Velocidade: 2295 MHz
4 processadores lĂłgicos
2 processadores fĂsicos
HyperThreading: Suportado
FCMOV: Suportado
SSE2: Suportado
SSE3: Suportado
SSSE3: Suportado
SSE4a: NĂŁo suportado
SSE41: Suportado
SSE42: Suportado
AES: Suportado
AVX: Suportado
CMPXCHG16B: Suportado
LAHF/SAHF: Suportado
PrefetchW: NĂŁo suportado
VersĂŁo do sistema operacional:
Windows 10 (64-bit)
NTFS: Suportado
CĂłdigos criptografados do fornecedor: Suportado 311 0x0 0x0 0x0
Placa de vĂdeo:
Driver: NVIDIA GeForce GT 740M
Nome do driver do DirectX: igdumdim32.dll
VersĂŁo do driver: 10.18.13.6191
VersĂŁo do driver do DirectX: 20.19.15.4531
Data do driver: 2 de 8 de 2016
VersĂŁo do OpenGL: 4.3
Profundidade de cor da ĂĄrea de trabalho: 32 bits por pixel
Taxa de atualização do monitor: 60 Hz
Placa DirectX: Intel(R) HD Graphics Family
VendorID: 0x8086
DeviceID: 0xa16
RevisĂŁo: 0x9
NĂșmero de monitores: 1
NĂșmero de placas de vĂdeo lĂłgicas: 1
Nenhum SLI ou Crossfire detectado
Resolução do monitor primårio: 1366 x 768
Resolução da årea de trabalho: 1366 x 768
Tamanho do monitor primĂĄrio: 12.17" x 6.81" (13.94" diag)
30.9cm x 17.3cm (35.4cm diag)
Tipo do barramento primĂĄrio nĂŁo detectado
VRAM primĂĄria: -2048 MB
Modos de MSAA suportados: 2x 4x 8x
Placa de som:
Dispositivo de ĂĄudio: Fones de ouvido / Alto falantes
MemĂłria:
RAM: 4001 Mb
Outros:
Idioma da interface: PortuguĂȘs (Brasil)
Tipo de mĂdia: Indeterminado
Total de espaço disponĂvel em disco: 457246 MB
Maior bloco livre do disco rĂgido: 344073 Mb
Data de instalação do SO: dez 31 1969
Controle para jogos: None detectado(s)
Headset de RV: Nenhum encontrado
my pc runs I already played 200 hours the island with it
amber tide
Your graphics driver is under the minimum requirements and itâs out of date by 3 1/2 years
You need to update all of your drivers
amber tide
Download nvidia GeForce experience
vague sinew
amber tide
Okay so open it and download the updates
amber tide
I only speak English sorry
amber tide
If thatâs up to date from 2016, then thereâs not much we can do to help you. Your driver is already well below the minimum requirements and youâre already using a low resolution.
Iâm assuming your game is on low settings as well
vague sinew
Yes, my game plays bass
this graphics did not find compatible graphics hardware
help me
plz game a 200 hoursbecause it does not work anymore
round moat
No server found solution :
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @odd wolf
odd wolf
thbanks
vague sinew
help meeee
this graphics did not find compatible graphics hardware
http://prntscr.com/o5o5j3
amber tide
Heâs below the minimum requirements to play, there is no real fix for his issues. It will randomly work and stop working
vague sinew
So what I want to play again?
amber tide
You need to upgrade your laptop to play reliably. Your laptop is so old that the last update was in 2016.. your laptop will start to randomly work in a few days and then stop whenever it wants to, thatâs why thereâs minimum requirements posted before you buy games
You can try the shipping.exe to see if it will work
Go to your Steam folder - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe
Run the shipping exe
Other than that, no one can really help you until you upgrade to a new computer
amber tide
Follow the steps I posted
amber tide
I can't help you because only you know where your steam folder is
Go to your Steam folder - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe
Run the shipping exe
mossy cradle
@amber tide alreafy try keep doing it (sorry for the late reply im working
Removing the overlay doesnt work
amber tide
When was the last time you updated your drivers
mossy cradle
month or so
tender tendon
Itâs not so much a troubleshooting issue but I think it would get lost in the mess of general chat today but Iâm wondering if thereâs a way to have The Isle running in the background of windows 10 and still have it playing sounds. When I task switch, I lose all sounds from the game. Thanks!
amber tide
To allow background sounds while alt-tabbed:
Engine.ini file
Add this at the bottom
[Audio]
UnFocusedVolumeMultiplier=1.0
tender tendon
Fantastic! Thank you
amber tide
You're welcome đ
opaque fern
Hi there, I'm having an issue with the isle and was hoping to get some help.
amber tide
Sure, what's your issue
opaque fern
It appears that I'm unable to play on any US servers in the game, the only ones that I see are European.
amber tide
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
IF that doesn't work, follow this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
amber tide
@safe edge
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
honest river
When i first downloaded the isle on my pc the game servers used to load up in seconds now, it takes about 5 mins to load up the servers i think i did something to one of the in game files. I thought reinstalling the entire game would fix the problem but, it didnât solve anything so now iâm just trying to uninstall it completely with no saved files for everything can be reinstalled without that one messed up file.
pale pike
have you ever done the fix I'll post below? if yes, then that settings makes the server list load slower. So set it back to automatic and it should load the servers faster. Keep in mind that reverting back automatic might yield less results though.
The fix mentionned :
No server found solution :
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
@honest river
still creek
hi, everytime i connect to the eu 1 server, i get removed immediately with a messages saying 'Kicked from server, host closed the connection'
amber tide
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@still creek
@safe edge please stop posting in big discussion/reports. This is the channel for you and Iâve already posted a fix for you
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@jolly marsh did your friend hit the host button or did he actually pay a server host for a server
still creek
thank you @amber tide
amber tide
Youâre welcome đ
jolly marsh
They actually paid for the server
amber tide
is his server the only one that doesnt appear or are you missing a good chunk of servers
mossy cradle
I can't open discord again.. it seem like the game keep crashing right in the menu when the sound board is working... it the only game that doing me this stuff. I'vre try redownload it again but wont work
keep doing it and I'm kinda getting mad X_X
amber tide
Iâm sorry I donât quite understand what you were trying to say
You canât play the isle with discord open correct?
mossy cradle
I cant play isle from noe one
On*
Sorry english isnt my first language so i'm kinda need to improvr it đ
amber tide
Can you post your PC specs?
azure timber
I can not bite/attack with any dino while I'm making a right turn. Neither herbi nor carni.
This only happen with right turn. If I turn my head to the right while standing, I am able to bite.
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.
@azure timber
tired swallow
What would i need to do if my game keeps crashing? I've verified my files and deleted the save folder so I'm not sure what else I can do to fix it.
tired swallow
yeah
amber tide
Can you post your PC specs?
tired swallow
post it here?
amber tide
Yes please
tired swallow
Computer Information:
Manufacturer: Acer
Model: Aspire E5-575
Form Factor: Laptop
Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz
CPU Family: 0x6
CPU Model: 0x8e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2400 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: Intel(R) HD Graphics 620
DirectX Driver Name: igdumdim32.dll
Driver Version: 21.20.16.4534
DirectX Driver Version: 21.20.16.4534
Driver Date: 10 7 2016
OpenGL Version: 4.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics 620
VendorID: 0x8086
DeviceID: 0x5916
Revision: 0x2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Speakers (4- Logitech G430 Gami
Memory:
RAM: 12156 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952727 Mb
Largest Free Hard Disk Block: 398711 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
amber tide
And unfortunately there is your problem, you're using integrated graphics which don't work with the game. Unfortunately there is no fix for your issue besides trying to update all of your drivers, and windows version to the latest and greatest, or upgrading your laptop
Open up "Windows Update" and go from there to update everything
azure timber
@amber tide Unfortunately it did not help .... I already tried it back then. again, but unfortunately no can not bite right when I turn
tired swallow
alrighty thank you for your help~
amber tide
unfortunately since it's using integrated graphics, it's very random on when it wants to work or not. It could work at one point, and decide to 360 and not work again, but your best bet is to try updating everything and lowering your settings to the lowest you can, and put it on windowed mode
Sorry I couldn't be a definitive help
tired swallow
oh no that's quite alright. I appreciate you taking the time to try and help me đ
amber tide
@tired swallow Actually there's one more thing you can try
Go to your Steam folder - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe
Run the shipping exe
tired swallow
ok trying it out now
sadly that didn't work either. Guess ima have to dip into my rainy day funds to see about getting a better computer
amber tide
Did you run windows update too?
mossy cradle
I found the probleme
tired swallow
yeah it's up to date now
amber tide
What's that
mossy cradle
Not quite sure of the probleme tho... It seem like the audio driver of my pc yas un able to synchronise with the game.. So I forced it
I think
Not sure
Bue noe it working
amber tide
Weird, but glad you got it working again
mossy cradle
Thanks gor your help ><
amber tide
No problem, glad you're back on the isle!
white moon
Hey, not sure if this is the right channel, but a person I know is in a server and it won't pop up even with the name spelt correctly and all filters are correct. Can anyone help me.
I'm not sure if it saying "minimum system requirements" not being met is affecting it, but I'd like to know if there's a way anyone can help or if it's something that is affecting it?
amber tide
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
If that doesn't work, try this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@white moon
amber tide
No problem, glad I could get you back onto the servers đ
quick lava
I'm having trouble with not getting any sound in game. I've uninstalled and reinstalled but still nothing
quick lava
oh that
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-8350 Eight-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4018 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1050 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 24.21.13.9882
DirectX Driver Version: 24.21.13.9882
Driver Date: 7 30 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1050 Ti
VendorID: 0x10de
DeviceID: 0x1c82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1768 x 992
Desktop Resolution: 1768 x 992
Primary Display Size: 18.43" x 10.31" (21.10" diag)
46.8cm x 26.2cm (53.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Panasonic-TV (3- NVIDIA High De
Memory:
RAM: 16366 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 953317 Mb
Largest Free Hard Disk Block: 184681 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected
Sorry was having a brain fart moment
amber tide
Gotcha, you might wanna open up Windows Update and update your drivers as theyâre out of date by a year. That may or may not fix it but itâll be good to have everything up to speed
quick lava
Ive bot even had this pc for a year lol but okay
amber tide
Can you hear sound while at the main menu
quick lava
nope
amber tide
And you have a tv hooked up to your computer right?
quick lava
Yep
amber tide
Do you have regular speakers to plugin to see if sound will play on them instead of the tv?
Or a head set
amber tide
Right click your audio icon on the bottom right of the screen, click on Playback Devices and see whatâs set as the default
quick lava
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.
Try this
Is your headset set to 7.1 or 5.1 surround sound?
quick lava
5.1 i think
amber tide
Gotta set it to stereo, the isle doesn't support 5.1 or 7.1 surround sound
or better yet, Unreal has issues with it while running the isle
quick lava
But it's worked perfectly until now and still no sound
amber tide
You set it to stereo and it still doesn't work?
quick lava
It works through my tv
But it's just confusing me why it worked all this time through my headset and only now it's not
amber tide
Maybe an update is blocking it, whether its a new one, or it needs a new update
quick lava
But I checked for updates and there is none
amber tide
Uninstall and reinstall the program for your headset
Or maybe it was a recent update that clobbered it
amber tide
What fixed it
quick lava
I changed usb devices
amber tide
great, glad you got it working again!
quick lava
Thank you ^-^
amber tide
đ
vestal bluff
My game is blindingly white, I've tried turning down my screen brightness and nothing works. It's so bright that the sky, eventual cliffs and horizon melt together in a white, thick mist..
Any ingame options that I can change to get rid of this?
vapid saddle
hi
have a problem, need translate ,because im spanish
I have a problem with the game, with the theme of sniffing, when looking for the SAVE folder inside the installation, does not appear to me, and uninstalled the game 10 times, verified cache, installed on one hard drive and on another, make sure that no folder stays , but nothing, I can't find the folder, i find only this
https://gyazo.com/3cc6eefce68be1358965e2216b43d059
this is the menu that appears to me
pale pike
you are looking in the wrong folder my friend
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
Follow these steps please
Abre el Explorador de archivos desde la barra de tareas.
Seleccione Ver> Opciones> Cambiar carpeta y buscar opciones.
Seleccione la pestaña Ver y, en Configuración avanzada, seleccione Mostrar archivos ocultos, carpetas y unidades y Aceptar.
Luego, en la parte inferior izquierda de la barra de tareas, deberĂa haber una barra de bĂșsqueda blanca. Escriba% APPDATA% allĂ y abra su carpeta% APPDATA%.
En la parte superior verĂĄ la ruta de archivo, haga clic en "Appdata" para volver a la carpeta de Appdata real, luego a local> TheIsle> eliminar la carpeta "Guardado"
pale pike
yes delete the saved
vapid saddle
I don't eat kisses because I'm away, really, many thanks, I've been looking at it for 4 hours to fix until with the discord, now I can come back with my herd! Utahs to power!!! Thank you!!!!
pale pike
vestal bluff
@amber tide
Computer Information:
Manufacturer: Acer
Model: Predator G3-710
Form Factor: Desktop
Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2712 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Unsupported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1060 3GB
DirectX Driver Name: nvldumd.dll
Driver Version: 24.21.13.9882
DirectX Driver Version: 24.21.13.9882
Driver Date: 7 30 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 3GB
VendorID: 0x10de
DeviceID: 0x1c02
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1214
Primary Display Size: 20.51" x 11.54" (23.50" diag)
52.1cm x 29.3cm (59.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 3071 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Hörlurar (2- Arctis 7 Game)
Memory:
RAM: 8133 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 1196953 Mb
Largest Free Hard Disk Block: 389936 Mb
OS Install Date: Jan 01 1970
Game Controller: XInput Controller #1 detected
VR Headset: None detected
pale pike
@vestal bluff the gamma is too high only in the isle? it's fine when not playing?
true latch
Hey guys, my server browser seems to be super unreliable.. friends can find servers that just don't show up on mine no matter what I do
is there any fix or is it a game issue?
vestal bluff
@pale pike Yeah only the isle
pale pike
No server found solution :
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @true latch
true latch
TY, i'll give it a shot
pale pike
your GPU's driver is out of date by almost a year now, try updating it. I would also attempt to delete the saved folder and have all the setting reset @vestal bluff
Reset Controls/Controls not working properly | Method Two
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.
vestal bluff
Thank you! I'll try that!
Although the thing that my drivers are outdated by a year is odd because I am pretty sure ive updated them not long ago to fix another game related issue xD
pale pike
ahh wait, that might be steam giving off your integrated video card driver's date
amber tide
nah it's his 1060 that's outdated
amber tide
@honest river
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
amber tide
đ
cyan rose
i get this every time i try to join a sever how do i fix this?
oh all i had to do was restart steam
limber bramble
So
hello
I just got the Isle today and was gonna join a server then realized that i am running a outdated client
limber bramble
Mhm tried like 10 before i came here
But
I went to choose the public dev branch beta
And it isnt showing up
limber bramble
Oh
robust latch
Got molten together like half a year ago
robust latch
Yes!
Wait
I'm not sure rn
But I think it is
You can check what was the latest update on the steam page
limber bramble
Yea
robust latch
But it was 53.3 I think
limber bramble
I got it workin
robust latch
Nice
limber bramble
It is đ thank you
robust latch
Yw
gentle mist
for some reason my game has the gui super zoomed out. any idea what it's from and how to fix it?
another example ^
pale pike
has your game resolution changed somehow? @gentle mist
gentle mist
no, but if it helps, i had a bug where my resolution was super low on everything, pretty sure i fixed it though
my display settings are 1920x1080, which is the maximum resolution on my monitor
pale pike
hmm try and delete your saved folder and see if that improves anything
Reset Controls/Controls not working properly | Method Two
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.
pale pike
let's see your system specifications, follow this link and copy paste the results here
gentle mist
cant, hits the character limit
pale pike
send it through 3-4 messages
gentle mist
Computer Information:
Manufacturer: Micro-Star International Co., Ltd
Model: MS-7B86
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 2600 Six-Core Processor
CPU Family: 0x17
CPU Model: 0x8
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3400 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1060 3GB
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.9135
DirectX Driver Version: 23.21.13.9135
Driver Date: 3 23 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 3GB
VendorID: 0x10de
DeviceID: 0x1c02
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1768 x 992
Desktop Resolution: 1768 x 992
Primary Display Size: 27.56" x 15.28" (31.50" diag)
70.0cm x 38.8cm (80.0cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 3071 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: SAMSUNG (NVIDIA High Definition
Memory:
RAM: 16335 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1182220 Mb
Largest Free Hard Disk Block: 646889 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
pale pike
I see that your 1060's driver are a bit old, should try to update them
gentle mist
nvm fixed it, after fixing the original display bug, i forgot to change the resolution in windows settings
gentle mist
thanks anyway tho
pale pike
glad you got it figured it out
oak sail
Hey guys, I'm trying to reinstall The Isle but it keeps stopping and saying there is a disk write error. Any ideas on how to fix?
Guys please
oak pecan
Hello! I'm having some trouble with the game's "rest" button. In the past day, I've logged into a couple servers where I have dinosaurs I've already progressed. When I hit the R key to lay down and regain stamina, nothing happens - on another server, I logged out while resting and now I cannot get up. Every other key and function works except for this one. I've tried deleting the "Saved" folder from the game's app data, and I've restarted my PC. Does anyone have any ideas that might help me?
amber tide
What saved data folder did you delete? The one in steamapps?
@oak pecan
Follow these steps and it should fix it:
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
oak pecan
That's what I did. It didn't work.
amber tide
R isn't the default keybind, so when you delete the Saved folder it would change back to "H"
After you deleted the folder, "H" doesn't work for you either?
oak pecan
I believe I tried that key, but I'll load up the game now and try it again; I'll let you know if it works.
amber tide
Okay sounds good
oak pecan
Yep that worked! Thank you very much â€ïž
amber tide
You're welcome đ glad we got you back on track!
dense comet
Why my Game doesn't have any Sounds?
amber tide
That's a pretty broad question that has a million answers.
Let's start with do you hear sound in the menu?
dense comet
Nothing at all.
amber tide
let's see your system specifications, follow this link and copy paste the results here
dense comet
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 3192 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1070 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8843
DirectX Driver Version: 23.21.13.8843
Driver Date: 11 27 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070 Ti
VendorID: 0x10de
DeviceID: 0x1b82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 21.42" x 11.93" (24.49" diag)
54.4cm x 30.3cm (62.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x
Is that a Scam or something? 
I'm really not Comfortable.
amber tide
You haven't posted an audio driver
Your drivers are grossly out of date, which means you have to update them, and an audio driver doesn't even appear in your specs
dense comet
Sound card:
Audio device: Headset Earphone (Razer ManO'Wa
Memory:
RAM: 16310 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2136111 Mb
Largest Free Hard Disk Block: 1821371 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected
amber tide
Unplug your headset and see if there's sound
amber tide
Unplug your headset and see if there's sound
amber tide
What's your default audio device?
Right click your audio options and go to playback devices
amber tide
It's still set to your headset
dense comet
I will try again.
Doesn't work
I think I need to restart Steam.
I will try that.
amber tide
Ok
dense comet
Didn't work.
amber tide
Check if videos or other video sources work
amber tide
google? google isn't a sound
dense comet
I mean a Video or something.
dense comet
My First I do that.
Okay then.
I will go to sleep after It, so tomorrow I will see.
amber tide
Okay, make sure all drivers are updated. Use Geforce experience to update your gpu driver, and use Windows Update to find updates for every other driver
amber tide
No problem
We're here to help as long as you're willing, feel free to come back whenever you're available again tomorrow
dense comet
Okay, Cya.
honest river
<@&505047238674874368> someone I know is experiencing a bug where they can't eat. They tried several bodies, so it's not the bodies that are glitched. They relogged and it didn't help. What can they do?
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
honest river
Will that delete their saved games?
amber tide
You have no saved games for the isle
acoustic thicket
it deletes things like control schemes and saved skins iirc
amber tide
It's only defaulting the settings back to factory
honest river
Ok, thank you. đ
amber tide
No problem, let us know how it works after!
pliant lodge
replays work, just that no dinosaur sounds can be heard (such as 1-4 and f but biting, sniffing, etc still works) - and everyone is walking backwards or drinking/eating while sliding around
amber tide
That would fall under block saying that they're broken
honest river
It worked! đ
zenith ravine
I can't seem to get on any servers, official and unofficial, map doesn't matter. I load in briefly, just enough to see the map, then I'm back on the main menu and it says "Kicked from server | Host closed the connection". I've tried restarting my game.
If I get on a server where I don't already have a dinosaur, I get kicked as soon as I attempt to spawn in.
pale pike
Steam Subsystem Error OR No servers showing.
Open an Administrator level command prompt
Right click CMD - Run as Admin
Type ipconfig /flushdns
netsh winsock reset
Reboot your computer @zenith ravine
try doing this
zenith ravine
worked after two tries, thank you
dense comet
I'm back. So here I updated the Device.
It...Didn't work.
It didn't actually fix It.
pale pike
that's not how you update your GPU @dense comet
if you don't already have that software, download and install it.
you will be able to update your driver with this
dense comet
Sorry, I have It. It was my first Time I do It.
pale pike
then open it and they should prompt you to a driver update đ
dense comet
Sorry for being Dumb, and Silly.
pale pike
dont worry, we all started somewhere!
dense comet
It didn't work.
pale pike
can you post your system specifications again, just to confirm the driver really was updated.
follow this and copy paste the result here
dense comet
Okay.
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 3192 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1070 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8843
DirectX Driver Version: 23.21.13.8843
Driver Date: 11 27 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070 Ti
VendorID: 0x10de
DeviceID: 0x1b82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 21.42" x 11.93" (24.49" diag)
54.4cm x 30.3cm (62.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Headset Earphone (Razer ManO'Wa
Memory:
RAM: 16310 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2136111 Mb
Largest Free Hard Disk Block: 1821396 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected
pale pike
as I thought you driver are still dated from 2017, you haven't updated them
dense comet
It's updating.
pale pike
let it finish updating and installing
dense comet
It finished now.
pale pike
did it ask you to restart your computer?
pale pike
well it should ask you to do it when your update a driver, usually
pale pike
well restart it
and when you're back, post your system specifications again so we can confirm đ
pale pike
youre welcome, im always glad to be of help
dense comet
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 3192 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1070 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3086
DirectX Driver Version: 26.21.14.3086
Driver Date: 5 22 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070 Ti
VendorID: 0x10de
DeviceID: 0x1b82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 21.42" x 11.93" (24.49" diag)
54.4cm x 30.3cm (62.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Dell AW2518H (NVIDIA High Defin
Memory:
RAM: 16310 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2136111 Mb
Largest Free Hard Disk Block: 1821397 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected
dense comet
Okay.
It's not working for my Headphones, but It works for my Speakers.
It works now.
pale pike
that's because of your deafult audio device
well glad we got it working, happy play time!
dense comet
Thank you so much for helping me, sorry for taking your Time.
pale pike
you're welcome again, and remember to keep the driver up to date. see how it can mess up your game if you don't? hehe
dense comet
Will thank you.
edgy owl
I have a question but not sure where to ask so here it goes..the current version of the game has minimum and recommended specs..my question is as the game progresses and more things are added will this affect the specs needed to play the game?
amber tide
Yes
The minimum requirements have changed from rn when the game was first released to today and will continue to change over time
@edgy owl
vast furnace
In admin mode, how do I move my dino to a place I've flown to?
pale pike
hold shift while pressing the same keybind to enter spectator mode @vast furnace
vast furnace
Thank you! @pale pike
honest river
How do I fix the kick from server issue?
pale pike
Steam Subsystem Error OR No servers showing.
Open an Administrator level command prompt
Right click CMD - Run as Admin
Type ipconfig /flushdns
netsh winsock reset
Reboot your computer @honest river
try this
honest river
Ok, thanks.
Trying it now
honest river
How do you leave groups?
weak gorge
@honest river To leave a group (I'm guessing in-game) you hit the insert key to bring up your character menu, then on the top left select the group tab. This will show all active members in your group, including the "alpha" who either started the group or has been in it the longest. To leave, just hit the leave group button (I think) in the bottom right of that screen.
honest river
<@&505047238674874368> I think I just experienced a weird bug that I have never had before. I was a 93% adult Giga, and suddenly I get hunger damage without my stomach being red (but it was empty) and I proceed to get damage to last screen in only a few minutes. At the same time, I get a lot of AI spawn around me, but I can't see it. Literally can't see it. I could hear it was right in front of me, but it wasn't. Then my packmate came and he couldn't hear OR see it. The whole thing was just weird. Is this a big, or?
amber tide
Probably, post it in #401465476661641217
idle glade
im being kinda of a nuisance around here but i have tried everything to connect to servers to play the isle and all i get are empty ones that are never played, any tips?
idle glade
@amber tide CMD refresh , server settings from 250 to 5000, deleted saved folder, permitions, and all out uninstalled and installed again
amber tide
you did the flushdns?
Steam Subsystem Error OR No servers showing.
Open an Administrator level command prompt
Right click CMD - Run as Admin
Type ipconfig /flushdns
netsh winsock reset
Reboot your computer
Go to your Steam folder - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe
Run the shipping exe
goto the steam client, click the view button, then servers, select the isle on the bottom left and join a server through this list built-in to steam
If none of those work, that means your ports aren't opened.
idle glade
@amber tide i tried that but the only servers listed are empty
amber tide
Even with the steam browser?
idle glade
yes
amber tide
Sounds like your ports arenât open
raw thorn
Soo I finally downloaded The Isle again. It tellse to download UnReal Engine X64 but I keep failing at installing it. Can anyone help me with this?
Should I connect to the internet during the installation? Because when I first tried to install it, the driver for the network adapter for my laptop suddenly went missing (which sorta makes things worse)
amber tide
Youâre welcome
proven orchid
hey, i just got my friend the game and when he goes to look for the server im on all he sees are over seas servers like none of the ones i see when i go to look for a server is there any way to fix that
honest river
How do I join vc
amber tide
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
If that doesn't work, try this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@proven orchid
There is no vc in game @honest river
honest river
Iâm in a group?
amber tide
That doesnât change that thereâs no voice chat in game
Everyone uses alternatives for voice chat, like discord, teamspeak
honest river
Oh, they were telling me to join vc ok...
proven orchid
alright thanks ill try to walk him through that
if it doesnt work ill be back lol
cheers
amber tide
Sounds good, let me know how it goes!
@honest river ask them what voice chat theyâre in
amber tide
Thereâs always a water source close enough to get to before you die, I would suggest using the vulnona map, itâs a good way to find out exactly where you are using your coordinates and helps you learn the map
amber tide
Haha yeah, I always kinda wait a little before making a trek to someone else, or I at least use the map to plan out a route before I move
honest river
Pack of dilos altered that lol
amber tide
honest river
Omg water...
proven orchid
it worked thank your over
amber tide
Youâre welcome, go enjoy the game with your friends now!
amber tide
Thatâs something you would have to do through your router settings
Itâs different for every router
idle glade
ok, ill check it out
amber tide
@idle glade Actually I have an idea
Are you connecting through wifi or ethernet cord?
amber tide
Try it on wifi
tepid vector
hey i, for some reason, cannot find any official servers on The Isle! i only have hide outdated and official boxes selected!
amber tide
At the top left of Steam youâll see a little button labeled âSteamâ, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
If that doesn't work, try this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@tepid vector
tepid vector
ok, ill try it! thank you!
valid token
Does anyone know how to fix the flickering shadows? :(
amber tide
Turn your shadows all the way up
idle glade
@amber tide tried it but didnt work
raw thorn
@amber tide I'm finally connected to the internet now
amber tide
Why are you trying to download unreal itself?
raw thorn
Uuh it tells me to download it when I clicked play on The Isle
I assume I'm doing it wrong
amber tide
click on the isle again and show the error
raw thorn
downloading it rn
amber tide
You should also run Windows Update if you don't have the microsoft visual runtime installed either
amber tide
Run Windows update and restart your computer
Somethings wrong with your computer and Iâm honestly not sure what. Itâs acting like you donât have it installed but you do
Probably gonna have to reinstall it
pale pike
does your windows operating system happens to be a cracked version?
amber tide
Wait what do you mean likely
raw thorn
well cracked windows isn't an uncommon thing in my country
as a matter of fact, most pc or laptop are cracked
amber tide
Thatâs probably your issue then, unfortunately we could not really assist if you have any cracked programs as thatâs a huge factor in something randomly not working
Considering you canât get updates
merry forge
I cant eat or drink im holding the button down and everything it just dosent work
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
@merry forge
amber tide
merry forge
Its a little hard cuz mine is in a diffrent language
@amber tide but thanks for tying to help i think it might work but rn i cant find advanced settings
merry forge
do i eneble them all or just hidden items
amber tide
hidden items like the steps say
merry forge
Ok
amber tide
select Show hidden files, folders, and drives
merry forge
Cant find the folders and drives
amber tide
On the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
amber tide
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
merry forge
nvm
amber tide
Ok
pure hazel
Can carno not nest atm? A few days ago i was an adult female carno and couldnt place a nest. The other female i was with also could not place a nest. Both of us tried biting and placing multiple times as well as moving around to try different areas but even in flat open ground we could not.
Also had attempted relogging and rebooting game.
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
@pure hazel
honest river
Every time I try to enter any server, it boots me right out... What do I do? I've tried validating my properties, and I even uninstalled and reinstalled the game... :/ Still its not working
amber tide
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@honest river
honest river
Trying it now.... I reboot it right after I enter that last thing?
amber tide
Correct
honest river
Alright. Opening the isle now. XD I'm no computer expert. So lets see if I did it all correct
amber tide
Haha sounds good, let me know
honest river
Still gives me the same message.... It will load me into a server, but auto boot me out with that same message....
I'm getting really annoyed... :/ But I'm trying to keep cool. This never happens to me
amber tide
When you opened the command prompt, you right clicked it and ran it as admin correct?
honest river
Should I screenshare with you?
amber tide
You can if you'd like
I do have more options for you to try as well
Glad we got it working again đ Welcome back!
pseudo frost
can someone help me, i try connect a server, no matter official or privat, and i get kicked with the message Host close connection....can someone tell me what i need to do ?
amber tide
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@pseudo frost
pseudo frost
thank u verymuch
honest river
<@&505047238674874368> I don't know if this is a bug/problem or not, but it is weird. I am a Dibble and have nested 5 babies with the standard yellow Dibble skin (I am not yellow). Meanwhile, all other Dibbles I have seen birth babies of all colours. It's like I/my nest is bugged and babies only come out in basic skin. Is this a thing? Or just unlucky?
amber tide
Itâs just very much bad luck. Babies when nested can be bested as ay color available, but most come out as the default color
@honest river
@lime sage Hiya! Bug reports isnât the place to write an issue with the servers, this would be the perfect place to ask for assistance
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
lime sage
im sorry im still new ^^'
amber tide
No problem đ follow my instructions above
lime sage
it still doesnt work... i did all the things you told me to do
always that "connection error"
woven fractal
not really an error or issue but the icon for my isle shortcut is missing. how to i get it back?
amber tide
Never seen that issue arise so I honestly donât know how to get it back, but you could try verifying integrity of game files to see if thatâll work @woven fractal
amber tide
@lime sage so when you join a game, it disconnects you and says host closed the connection?
lime sage
yes
amber tide
Try the flushdns solution one more time, make sure youâre running the command prompt as admin
Sometimes it likes to be told twice what to do
amber tide
You restarted your computer 3+ times after doing it?
lime sage
yes
amber tide
Open the Steam application.
Switch to the Library tab if you're not already there.
Find The Isle in the list of games. Right-click it and click Properties.
In the window that comes up, switch to the Local Files tab.
Click "Browse Local Files". This should open a File Explorer and show you a folder with the game files.
Find TheIsle.exe. Right-click it and choose Copy.
Go to the desktop, right click, and choose "Paste shortcut"
@woven fractal
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
@lime sage
lime sage
alright, hope this works!
woven fractal
Couldn't start:
"C:\users\piespie\desktop\theisle\binaries/win64/theisle-win64-shipping.exe" theisle
CreateProcess() returned 2
not sure if it's () or 0
that's what happened when i tried to lauch the isle through the shortcut i copied from the folder
amber tide
Gross, try this: Go to your Steam folder - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe
Run the shipping exe
woven fractal
well that launched the game just fine
amber tide
Try making a shortcut from there and try launching it again
I'm not sure why your icon disappeared but that's weird
woven fractal
..... does it matter whether i ctrl v'd the shortcut instead of right clicking and pasting shortcut?
amber tide
I would right click and click Create shortcut instead of pasting it
amber tide
đ
woven fractal
alls good now, tyvm
amber tide
You're welcome!
lime sage
alright so i've done that, eliminated the "saved" folder and that only made more servers show up on the list but still cannot join any
alwayssssss the same "your connection to the host has been lost"
it made me enter one server out of all the other ones
well thanks, at least i can play on that one server!
amber tide
That's so very weird.. usually it's the other way around and the flushdns should fixit
And you can enter one server.... that doesn't make sense
lime sage
i tried on all other servers and well i still cannot join. im trying to find the server i was playing in before x'd
amber tide
Alright I'm gonna search some things up and get back to you
honest river
Does running make food disappear faster?
grim spoke
Hello. I don't think this is of troubleshooting but I don't think there's another chat where this could be asked. I have heard from people that it is possible to make your hatchlings have a color scheme of you and a male if the male sits down on the nest as well. Is this true or have my friends just being lucky on their hatchlings?
honest river
Hi i've actually had this issue for a while
could anyone help me with fixing the replay?
amber tide
Replays are broken themselves, best bet is to use third party applications to record until the issue is fully addressed
honest river
Darn. Thank you though
honest river
I guess this is where I ask about my dino being stuck?
amber tide
Nope, you would go to the server that corresponds to where your dino is stuck and tag an official server admin
amber tide
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@grim cosmos for your friend
idle glade
@amber tide hey man, congrats on becoming a moderator, you deserve it for being so helpfull. I have a weird issue, i tried everything you said but didnt work, but curiosly enough i connected today at 8:00 am and i could see WAY more servers including nycta and officials thatn when i connect in the afternoon, do you know or have heard a reason of why it happens?
idle glade
not really, it just seems to be a thing, after 2 i just cant connect to any server
amber tide
That's weird, it sounds like it's based off your internet then
Something changes with it. You're not able to connect to a different router or different internet by any chance, would ya
idle glade
cant, i originally had two routers but it became kinda of illeghal in ma country
amber tide
Ouch
Try opening these ports in your firewall or Antivirus. Ports 7777, 7778 and 27015. Possibly in your modem or router also.
north gale
just ran into a group of ceras with y giga on server eu 1 and i cant bite them? they seem afk but my bites dont register on them
on second thought, drinking isnt registering either, is the server crashing ? đ
i relogged, that fixed it
honest river
That's all I can see when I try to open the Isle. I usually only got that message when I plugged my headphones out while I was ingame but now I can't even open the game :/
Nvm I somehow fixed it
lime sage
hello its me again, i can now join the official servers after i try many times and i really like the game. other servers tho still wont show up. help?
grim cosmos
@amber tide it's still not working @crimson needle
amber tide
Whatâs not working? @grim cosmos
lime sage
i would like to know why other servers still wont show up... thanks
amber tide
Your issue seems to be stemming from either your router/firewall/antivirus blocking access to it if the usual fixes don't take care of it
You'd have to add an exclusion for the isle folder to all of them
And make sure your ports are opened
Try opening these ports in your firewall or Antivirus. Ports 7777, 7778 and 27015. Possibly in your modem or router also.
lime sage
thank you
coral rapids
So im trying to find a server but it says server not found, but i can see every other isle servers just fine, anyway to fix that?
orchid ridge
Is there any way to fix the sound desync? On every Dino I've played I dont hear f calls or roars, close or from a distance unless my camera is panned in their specific directions
amber tide
Nope, that'll hopefully be fixed with the recode, or sometime after
The dev team is aware
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
IF that doesn't work, follow this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
@orchid ridge
orchid ridge
Thank you
honest river
Im stuck in a spot, and the /stuck command isnt working
amber tide
Go to the server tab and tag an official server admin
light pollen
the stuck thing is bugged
amber tide
@cerulean siren
If biting and pressing b at the same time doesn't work, try relogging before you do these steps:
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
amber tide
@agile spruce
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
IF that doesn't work, follow this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
sleek oak
is there a way to access the replays in The Isle?
amber tide
Sure, go to where they're stored at on your computer. When you go to settings while at the menu, it shows you where they're saved
@sleek oak
sleek oak
Thank you
amber tide
@real socket
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
IF that doesn't work, follow this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
modern steppe
I'm not seeing anything light up when I try to use scent. I've tried it with several species of herb and pred, in survival servers. I stop moving and hold down Q, and my dino goes into a smelling animation, but nothing lights up, even if I'm standing right by food or water. I've tried deleting the Saved folder and rebooting my computer.
pale pike
can you tell me where you found that saved folder @modern steppe?
modern steppe
Found this on a steam forum:
pale pike
is it raining when you're doing it? how long are you holding the key?
modern steppe
No, and I'll hold down the key until the sniffing animation stops, or only hold it down until the animation starts
pale pike
hmm scent marks should appears after the animation is over for most of the dinos 
modern steppe
I'll try holding it for longer, thank you
If that doesn't work, should I try uninstalling and reinstalling the game?
pale pike
I dont think you will have to
pale pike
I was about to hop into a shower atm but feel free to post your issue and ill get at you as soon as Im out @still rapids
still rapids
oki
amber tide
Whatâs the issue?
still rapids
i spoke to overpowered yesterday about an issue not being able to unblock basicly i cant invite my friend to a group i think bacause he accidently bolcked me and we cant seem to unblock or im not blocked in the first place, i can add other people to groupes and other people can add him and we can get into groups that way but we need a stranger to do it
hey
the button didnt work
amber tide
Oo the unblock icon didnât work eh
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
Try that
still rapids
kk will do
pale pike
when you press TAB to show the player list, do you see a square next to your friend's name that is of another color than the other squares?
amber tide
@chilly oxide
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
IF that doesn't work, follow this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
chilly oxide
Thank you I will see if this works
honest river
I am able to start the Isle, hop into a server and play for a an aprox average time of 15 minutes before my screens turns black then display the message saying HDMI no signal. This problem only happens on the Isle and not with other games. All cables are tight and are not coming disconnected. The problem only seems to happen on the Isle. Any suggestions?
If in need of more info please PM me for computer specs and ect.
amber tide
follow this and copy paste the result here
honest river
Computer Information:
Manufacturer: ASUSTeK COMPUTER INC.
Model: G20AJ
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3592 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 960
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3086
DirectX Driver Version: 26.21.14.3086
Driver Date: 5 22 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 960
VendorID: 0x10de
DeviceID: 0x1401
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3600 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Headset Earphone (Corsair VOID
Memory:
RAM: 16327 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 1891566 Mb
Largest Free Hard Disk Block: 233371 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
amber tide
Everything looks fine, can you switch the hdmi cable and try it again?
honest river
Well it happened again
When the screen goes off I still hear game noises but if I try and switch stuff or turn my screen on and off it still doesnât work
amber tide
Try it with only one monitor connected
honest river
K
amber tide
@elder juniper
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
amber tide
Yes
elder juniper
Okay
What did that do anyways?
Hope I dident die... their were 2 big trikes in frount of me
amber tide
That refreshes your internet cache basically
elder juniper
Ah okay
amber tide
But if you joined the server and it happened and you were able to see the trikes your body was probably still there for them to nail đŠ
elder juniper
Prolly, if they decided to go for it that is
I was only a utah o well
But thanks
amber tide
Youâre welcome đ
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
@elder juniper
rich niche
Am here!
amber tide
Is there an error that happens or the isle just freezes
rich niche
I MAY try a simple computer restart if that'd be smart for the moment.)) But, no. There's absolutely NO. error that comes up. It'll just hit 100, hear a sound, and It'll never officially load in. I'd check task manager and it'd just say it was not responding.
So it'd be stuck on a black screen with the 100%.
amber tide
follow this and copy paste the result here
rich niche
Computer Information:
Manufacturer: Acer
Model: Aspire GX-281
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 1400 Quad-Core Processor
CPU Family: 0x17
CPU Model: 0x1
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3194 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1050 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3086
DirectX Driver Version: 26.21.14.3086
Driver Date: 5 22 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1050 Ti
VendorID: 0x10de
DeviceID: 0x1c82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.00" x 11.26" (22.91" diag)
50.8cm x 28.6cm (58.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (VB-Audio VoiceMeeter
Memory:
RAM: 8126 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 1196924 Mb
Largest Free Hard Disk Block: 618565 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
Should I pop into another server and see if I'm able to load in there? I've only tried to hop into US 1 so far.
amber tide
Yeah try another server
rich niche
I actually just did, and then my computer ended up almost shitting itself.
Which I don't.. Understand at all.
Would it be alright to upload the screenshot I grabbed before everything nearly died? lmao.
amber tide
Yeah
pale pike
what settings are you graphics on?
amber tide
Lower your settings to medium real quick, close everything out and restart the isle and join a server
rich niche
They should be on high, I usually keep any settings between medium/high. Let me QUICKLY see if anything needs to be updated before hopping on again?
amber tide
Run Windows update and see
pale pike
game resolution?
rich niche
Yeah, bringing up geforce as well just in case. And it should be 1920x1080
Apparently geforce is having a problem as well, let me fix that real quick and I'll continue on, sorry for all the trouble. ;-;
amber tide
No problem, let us know how it goes
rich niche
Will do!
Okay, am able to actually bring up geforce now, no updates. Gonna check windows and if there's nothing there, I'll attempt lowering my settings to see if that'll help.
Also pardon, everything was on epic. Trying out medium x_X))
Well huh, lowering them down to medium helped.
pale pike
did you reset your settings recently? everything gets put back to epic or cinematic by default i believe hehe
rich niche
Thank you both for talking with me about all this. I'm just confused as to why I'd be able to run on epic and then suddenly it wouldn't let me. And noes, I think they might have always been on epic in all honesty. xD!~
I keep a good portion of my games on setting lower then the highest, but maybe I had Isle on it the entire time.
It's weird that it'd be happening now then earlier though.
amber tide
Well thereâs epic and then cinematic is the highest but thatâs weird maybe it reset itself
rich niche
Ah, yeah. When I checked, everything was on epic and it used to run completely fine. Never experienced what happened a few moments ago before. So, there's not much I can really tell aha. -- Maybe? I know for sure I've been able to run this game on epic in general.
I'm happy as long as I can play. Thank you both for helping me with this. â€
pale pike
rich niche
amber tide
Haha well glad we were able to help!
rich niche
Uh oh.
Maybe it wasn't fixed.
Killed off my dibble to start growing something else, and boom. Crash again bleh Dx
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
@rich niche
mellow drum
Haven't been able to use the scent mechanic at all
I tried deleting the "saved" folder as well as reseting the controls in the start menu
any sugestions?
rich niche
Saved folder has been deleted, so let's see if this does anything. Sorry for the late response.))
mellow drum
Are you having the problem with using scent too?
rich niche
Noes, I had a completely different issue. ;; -- Am currently in game, waiting to see if it'll happen again.
mellow drum
that sucks
rich niche
Yeah. It's sadly still crashing as well. Roaming around a bit, like I can play and then poof, it dies on me. </3
mellow drum
Actually, do i have to be on dev branch to use scent?
rich niche
Noes, it's on official client now, just have to hold down Q as normal and it'll soon pop up.
mellow drum
Alright well thats what I'm doing and it's not working
held it for about 15 seconds
I think something is wrong with the commands itself
the tips dont show [Q] when the tip on highlighting water shows up
it just looks like []
same with a few other controls
rich niche
Yeah, hopefully one of the others will be able to get to you about it. Have you changed any of your keybinds?
mellow drum
Not sure
I havent played in a long time
I hit reset in the control settings
and clicked apply
rich niche
Try manually setting the key?
mellow drum
I did and that didnt work
It's weird because Q is set in the settings
just doesnt work in game
rich niche
Yeah, I'm super unsure. I've never had that problem before. D:
amber tide
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder
Redo the steps
Restart your computer as well after itâs deleted
rich niche
Alright, all restarted and got on Isle. Let's see if it'll stay up this time around ;;
So far so good on my end. If I have an issue again, I'll definitely let you know. đ
mellow drum
excellent! that did it. Thank you so much!
rich niche
Woo! Glad they were fixed for you too!
amber tide
Glad we could kill two birds with one stone
shy flame
Hello all, I just bought the Isle yesterday and everytime i try and launch it i get a fatal error. Anyone have any tips on what i can try? I have tried the following: Verifying the cache, running the shipping.exe, uninstalling and reinstalling, as well as trying to update all my drivers. My system should be capable of running the game based on the specs provided so i am just at a loss of what i am missing.
I have a thread on steam right now but i figured i would ask here too.
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-6300 Six-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3516 Mhz
6 logical processors
3 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: Radeon (TM) RX 470 Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 26.20.12001.11014
DirectX Driver Version: 26.20.12001.11014
Driver Date: 6 26 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Radeon (TM) RX 470 Graphics
VendorID: 0x1002
DeviceID: 0x67df
Revision: 0xcf
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 27.44" x 15.43" (31.46" diag)
69.7cm x 39.2cm (79.9cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: 4 - VA320M (AMD High Definition
Memory:
RAM: 12270 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 476136 Mb
Largest Free Hard Disk Block: 295461 Mb
OS Install Date: Dec 31 1969
These are the stats of my system
shy flame
Nope, still gives me the error. Sad times.
amber tide
Gross, try this: Go to your Steam folder - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe
Run the shipping exe
If that doesnât work, you wonât be able to run the isle with your computer until you upgrade your gpu
shy flame
Damn, for sure.
amber tide
Yeah, unfortunately the isle doesnât work with integrated graphics
next quartz
How do I fix this issue, it pops up when I launch the isle now never had it before
amber tide
Iâve never seen that error until recently, try verifying the integrity of your files and see if that fixes it
Run Windows update as well and download any updates and restart your computer
follow this and copy paste the result here
next quartz
Computer Information:
Manufacturer: Hewlett-Packard
Model: 810-109
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3492 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 8.1 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 645
DirectX Driver Name: nvd3dum.dll
Driver Version: 23.21.13.8873
DirectX Driver Version: 26.21.14.3086
Driver Date: 12 18 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 645
VendorID: 0x10de
DeviceID: 0x11c4
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 17.44" x 9.80" (20.00" diag)
44.3cm x 24.9cm (50.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Digital Output (S/PDIF) (IDT Hi
Memory:
RAM: 12241 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 2027225 Mb
Largest Free Hard Disk Block: 1010909 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
pale pike
might be the GPU falling behind in perfomance, their latest driver is of 2016
next quartz
I mean I played the isle yesterday to idk
Though I somehow lost windows 10 I was never on 8 could that be an issue ?
next quartz
update to 10?
pale pike
i meant your GPU's driver
amber tide
Your graphics card is below the minimum required to play and you need to update it severely
pale pike
idk how one could downgrade OS just like that tbh
next quartz
It was weird everything on my pc was gone then I had to do a repair etc
Then it shot me back to windows 8.1 wont even let me install Geforce without some system error
amber tide
Sounds like you need to do a system restore or search for a virus/Trojan
Thatâs not normal
next quartz
got it working
amber tide
Howâs that
next quartz
Got my thing back to windows 10
launched the isle and boom
- making sure all my drivers were up to date
amber tide
Gotcha
pale pike
were the other users with the same issue on win8 too @amber tide? 
amber tide
Iâd have to relook >.<
It actually looks like theyâre all lower than win10 @pale pike
amber tide
Jinxed it lol
next quartz
yeah its letting me download geforce again which is nice
amber tide
Yeah thatâs good, glad itâs fixed now
granite portal
Anyone know a fix for not pulling up servers? I have loads of hours never had an issues. Last night i crashed and ever since then i cannot pull up any servers private or official. I reverified, I reinstalled, I rebooted my PC, and i made sure i still had an exemption in my firewall...Im lost now
amber tide
@granite portal
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
IF that doesn't work, follow this:
Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle
granite portal
Lol i was like who is buff trike?
granite portal
lol I will try those thanks man
amber tide
No problem
granite portal
@amber tide Your a legend sir! That got it done thanks again
amber tide
Youâre welcome! Welcome back:)
plucky frigate
Sometimes at random points my game just freezes? I have to close it in task manager and i dont know whats wrong
amber tide
You would have to update your drivers
plucky frigate
Okay, ill try that
granite portal
My buddy had this issue on his laptop, when he moves to his PC it goes away..Only difference between his laptop and pc is Ram his laptop is its 4 ram his pc is 16. (6 gigs of ram is the min requirement)