#🔧-legacy-troubleshooting-🔧 | The Isle Official Discord | Page 30

loud ivy Apr 5, 2019, 12:16 AM

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ack

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sorry

chilly lodge Apr 5, 2019, 12:16 AM

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Sorry Paco, it started when we were figuring out that it was origin causing the issue connecting to servers

pale pike Apr 5, 2019, 12:17 AM

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dont worry about it!

loud ivy Apr 5, 2019, 12:17 AM

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I'll depart on that note, glad you got running kenson, good working with you bacon. thanks for saving me $30 on the epic store!

chilly lodge Apr 5, 2019, 12:17 AM

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we'll know for sure if it still works tomorrow 😉

neat thorn Apr 5, 2019, 12:17 AM

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Thanks Rusty! We did awesome!

chilly lodge Apr 5, 2019, 12:23 AM

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I've added a 'Trouble Connecting' addendum to my blog post promoting the server I play to let people know to try closing Origin if it doesn't let them join. 😃

neat thorn Apr 5, 2019, 12:41 AM

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Good idea!

chilly lodge Apr 5, 2019, 12:45 AM

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had to cut my stream short at like 2 hr since the server would not show yesterday. I had 6 hr planned haha

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but now its working again, so I'm all good 😃

jade kestrel Apr 5, 2019, 2:20 AM

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I can't see US official server 3, has anyone else had this problem? I have restarted the game and changed up the filters to see if it appears on a refresh but no luck.

pale pike Apr 5, 2019, 2:24 AM

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you tried this solution @jade kestrel?

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

amber tide Apr 5, 2019, 2:25 AM

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Uncheck the official filter and type in “Official US”

jade kestrel Apr 5, 2019, 2:30 AM

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Second one worked thanks, I'm wondering if lots of people are having this issue because its weird that only 23 people are on

neat thorn Apr 5, 2019, 2:30 AM

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^^^ That.

amber tide Apr 5, 2019, 6:44 AM

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Glad we were able to help Swiss 😋

void otter Apr 5, 2019, 1:24 PM

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lol tried what you said swissbeats, and got it on an infinite searching for server loop (got the server not found issue too) @jade kestrel

neat thorn Apr 5, 2019, 1:26 PM

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At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

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Open an Administrator Command prompt by typing "CMD" in your taskbar search box and right click > run as administrator.
Once the command prompt is open you will want to enter these 3 following line:
ipconfig /flushdns
netsh winsock reset

void otter Apr 5, 2019, 1:41 PM

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Still got the issue @neat thorn

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One day maybe, One day...

neat thorn Apr 5, 2019, 1:42 PM

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So you're issue is no servers show up at all?

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*your

void otter Apr 5, 2019, 1:42 PM

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yeah

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remember we tried a thousand of solutions

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:p

neat thorn Apr 5, 2019, 1:42 PM

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What all do you have running right now? Just Steam? Or other things too?

void otter Apr 5, 2019, 1:42 PM

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Steam, Discord.

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Windows defender

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Also, I'm running the Isle as administrator @neat thorn

neat thorn Apr 5, 2019, 1:48 PM

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Do you have the firewall enabled on your modem or router?

void otter Apr 5, 2019, 1:53 PM

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yeah

neat thorn Apr 5, 2019, 1:53 PM

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Try shutting it off for testing

void otter Apr 5, 2019, 1:53 PM

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k

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Didn't worked, by the way, i told you that i can see the serveres in the steam server browser but not in game @neat thorn

neat thorn Apr 5, 2019, 1:55 PM

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Oh right, forgot about that.

neat thorn Apr 5, 2019, 2:29 PM

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have you completely nuked both Steam and The Isle?

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If you back up the SteamApps folder you won't have to install the other games again

void otter Apr 5, 2019, 3:41 PM

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3 Hours to backup what i want

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but yeah will try

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@neat thorn

amber tide Apr 5, 2019, 3:45 PM

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woot

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Last ditch effort to uninstall everything

neat thorn Apr 5, 2019, 3:49 PM

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It's all we have left

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I don't feel an update will fix this issue

void otter Apr 5, 2019, 3:55 PM

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same

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my game is destroyed xDD too bad i can't refund

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150hours on this to get a bug/issue that doesn't allow me play

neat thorn Apr 5, 2019, 3:57 PM

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I highly doubt it's on The Isle's end

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If it were, more people would ask about.

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I hate to say this but the issue is most likely on your end since the Steam Server Browser can see servers

void otter Apr 5, 2019, 3:57 PM

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yeah

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but what in the seven seas can cause that with everything we tried

neat thorn Apr 5, 2019, 3:59 PM

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Weren't you using McAfee?

void otter Apr 5, 2019, 4:34 PM

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yeah

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but reminded you that i unistalled it

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@neat thorn

neat thorn Apr 5, 2019, 4:52 PM

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Yeah but McAfee has a habit of leaving bits behind

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that can do things

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SO does NOrton

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and others

void otter Apr 5, 2019, 5:11 PM

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so what can i do

void otter Apr 5, 2019, 5:55 PM

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wait nuking steam and the isle won't change anything since i already did it lmao

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@neat thorn

amber tide Apr 5, 2019, 6:55 PM

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@sonic cargo this would be the best channel for your issue

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Please verify the integrity of the game files

sterile hornet Apr 5, 2019, 8:39 PM

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My recordings sometimes wont save.

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How do I fix that.

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Please tag me with the response.

amber tide Apr 5, 2019, 9:18 PM

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Replays are disabled by default on servers. You'll need to find a server with them enabled. T to record, T to stop. The recording indicator currently doesn't function properly.

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@sterile hornet

civic dune Apr 5, 2019, 9:31 PM

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is this where i go if i have a problem?

modern spear Apr 5, 2019, 9:33 PM

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ye

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well it depends on what kind of problem it is but most belong here

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so just write it here

civic dune Apr 5, 2019, 9:35 PM

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alright well.. for some reason nothing is loading properly? i mean i get like 3 servers but the couple im looking for arent there. but other people are on? im looking for Isla Nycta 4 and nothing pops up, i even looked for The Bio Isle and nothing came up. i checked my wifi, i restarted my laptop, i checked steam for updates, nothing?

wintry kelp Apr 5, 2019, 9:36 PM

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I also have trouble with minimal servers being available to me (most not even in my region). I came here to ask for help.

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I've even tried reinstalling the Isle but that didn't help either. Despite being in the U.S., most of the servers available to me are from China

civic dune Apr 5, 2019, 9:38 PM

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i get China, Russia, Australia, Germany, Japan, Korea, 1 or 2 US , and other ones that are literally written in another language

wintry kelp Apr 5, 2019, 9:39 PM

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Oh wow! XD

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I have about 5 China ones, 2 Aussie ones, a "Brasil" one and sometimes a European one

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I've been wanting to get on official servers because one of my friends say they're the best

pale pike Apr 5, 2019, 9:47 PM

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@wintry kelp @civic dune make sure you have all filters unchecked and search for your specific server name using the search box, i.e: "Nycta" "Official US"

civic dune Apr 5, 2019, 9:47 PM

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oh yea brazil too, i have a lil bit of everywhere but like, the ones im familiar with and i know people and stuff its like they dont exist yet, on the DCs theyre all talking and gaming as usual on that server

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done that

pale pike Apr 5, 2019, 9:47 PM

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have you tried the steam max ping setting?

wintry kelp Apr 5, 2019, 9:50 PM

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📎 image0.jpg

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Idk what the Steam max ping is

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I’ve tried contacting support through email but t always says the address doesn’t exist

sterile hornet Apr 5, 2019, 10:23 PM

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@amber tide No Ik that, but for some reasons my recordings wont save.

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They will say their recording but they aren't.

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And sometimes it does work, but then it cuts out some footage.

pale pike Apr 5, 2019, 10:24 PM

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@wintry kelp this is what I was talking about

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

sterile hornet Apr 5, 2019, 10:26 PM

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Can u help me too Paco?

wintry kelp Apr 5, 2019, 10:38 PM

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I’ll give it a shot! Thank you!

amber tide Apr 5, 2019, 11:01 PM

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The regular recording doesn't work properly, you would get better results with the auto recording, or using a third party app to record

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@sterile hornet

keen spade Apr 5, 2019, 11:06 PM

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So I turned my steam thing down to 1,000... Even to 250, I cant find /any/ servers or connect through friends or through the steam server list..

amber tide Apr 5, 2019, 11:13 PM

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Do you by chance have Origins/UPlay installed?

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@keen spade

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Open an Admin Command Prompt
type ipconfig /flushdns
then netsh winsock reset
Restart your computer and then re open the isle

keen spade Apr 5, 2019, 11:16 PM

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I have both of those installed, havent opened them in forever
@amber tide

amber tide Apr 5, 2019, 11:17 PM

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Make sure they're not running in the background, but you can follow the directions after that.

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Also with the steam ping, you have to play around with the numbers

keen spade Apr 5, 2019, 11:17 PM

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Ah, didnt know that. I'll try 3000 as well then

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@amber tide - Tried the flushdns and winsock reset, nothing still

sterile hornet Apr 5, 2019, 11:34 PM

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@amber tide I do use the auto recording.

amber tide Apr 5, 2019, 11:35 PM

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And you're using it on a server that has it enabled @sterile hornet ?

sterile hornet Apr 5, 2019, 11:36 PM

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Yes.

amber tide Apr 5, 2019, 11:36 PM

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Add theisle.exe to your anti virus/firewall exclusion list, and verify the integrity of game files @keen spade

keen spade Apr 5, 2019, 11:38 PM

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@amber tide All is done already, I am reinstalling and seeing if that works, if not.. I only got one other idea, but odd thing is this worked on April 1st.. Since then it just has fucked up

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Havent changed anything either

amber tide Apr 5, 2019, 11:39 PM

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Sounds like something is blocking it from finding servers on your side

keen spade Apr 5, 2019, 11:39 PM

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Yeah, but dont know why

amber tide Apr 5, 2019, 11:39 PM

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Uninstall origins/uplay? Make sure their process isn't running

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Actually, before you uninstall, turn off your firewall/AV and try searching

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Try searching through the in-game menu and the steam server browser

keen spade Apr 5, 2019, 11:46 PM

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Tried that and it would never connect me, no idea..

chilly lodge Apr 6, 2019, 12:06 AM

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rip @neat thorn that didn't seem to fully fix it. Origin's closed, server isn't showing again today xD

keen spade Apr 6, 2019, 12:11 AM

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@chilly lodge What Nvidia drivers do you have? (If Nvidia)

chilly lodge Apr 6, 2019, 12:13 AM

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I updated the other day. Has there been another

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GeForce says up to date

keen spade Apr 6, 2019, 12:14 AM

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@chilly lodge I dont know why but since I updated to latest drivers.. I have had this issue, so thought it could be that.

chilly lodge Apr 6, 2019, 12:14 AM

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Game ready version. Don't use the new creator one

keen spade Apr 6, 2019, 12:14 AM

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Oh I got game ready too

woven schooner Apr 6, 2019, 12:15 AM

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I open the Isle. I click on my favorite server. It doesn’t load up and gives me a black screen, doesn’t matter how long I sit and wait. So, I join a different server and it works perfectly. Yet, sometimes that different server black screens and the other one works. Anyone have any idea what’s up?
(I did look this up, no helpful solutions.)

chilly lodge Apr 6, 2019, 12:15 AM

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Have you found a driver version that works better? @keen spade

keen spade Apr 6, 2019, 12:16 AM

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@chilly lodge No. Was just thinking maybe it could be the drivers that cause the no servers found issue / unable to connect if going through steam or friends

chilly lodge Apr 6, 2019, 12:16 AM

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Been having the issue for like 4 or 5 days now

wintry kelp Apr 6, 2019, 12:45 AM

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@pale pike; IT WORKED!!! Thank you so so much!!!

neat thorn Apr 6, 2019, 3:39 AM

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@chilly lodge something is blocking it. Might be in the router, might be in your machine but something is using the port you use to connect to that server

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OR, someone ELSE connected to the router is using that port

chilly lodge Apr 6, 2019, 3:51 AM

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Nope, I'm the only one here for the last 3 weeks

neat thorn Apr 6, 2019, 3:52 AM

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Have you checked your Resource Monitor network section to see if anything is using that port?

chilly lodge Apr 6, 2019, 3:53 AM

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what were the ports again?

neat thorn Apr 6, 2019, 3:54 AM

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14020 for that server

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IIRC

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Ip address and port: 104.223.91.138:14020

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it would be worth opening a command prompt and trying to ping it

chilly lodge Apr 6, 2019, 3:55 AM

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so thats the ip for Eden Isle?

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'could not find hostname'

neat thorn Apr 6, 2019, 3:55 AM

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and/or running a traceroute to see your hops

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104.223.91.138

chilly lodge Apr 6, 2019, 3:56 AM

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without port it pings fine

neat thorn Apr 6, 2019, 3:59 AM

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If you do a tracert, how many hops before it hits your public IP address?

chilly lodge Apr 6, 2019, 3:59 AM

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so do the tracert to that ip?

neat thorn Apr 6, 2019, 3:59 AM

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yes

chilly lodge Apr 6, 2019, 4:00 AM

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so to the first ip in the list, it says <1 ms

neat thorn Apr 6, 2019, 4:00 AM

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and that's a local IP?

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something

chilly lodge Apr 6, 2019, 4:00 AM

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yea

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<1 ms to local correct

neat thorn Apr 6, 2019, 4:01 AM

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and the next one is your public ip address?

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Ping time is kind of irrelevant at this point

chilly lodge Apr 6, 2019, 4:01 AM

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lemme double check

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it doesn't look like it is going to pub ip next

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I went to 'whats my public ip' since I wasn't sure

neat thorn Apr 6, 2019, 4:02 AM

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DM me the address, that might be the NAT that the other guy was talking about

chilly lodge Apr 6, 2019, 4:03 AM

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dm the tracert results?

neat thorn Apr 6, 2019, 4:03 AM

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Just the first few hops

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Or a screenshot if that's easier

chilly lodge Apr 6, 2019, 4:03 AM

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wont let me dm it to you

neat thorn Apr 6, 2019, 4:03 AM

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wut lol

chilly lodge Apr 6, 2019, 4:04 AM

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the clyde msg

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sent friend req

silk wind Apr 6, 2019, 4:20 AM

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So I just logged into one of the Isla Nycta setvers and my ping was over 700. On most servers my ping is over 300, is this normal? It seems pretty high.

amber tide Apr 6, 2019, 4:33 AM

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The actual ping number in-game is not an actual representation of your real ping, not sure why it displays like that, but the ping difference from server to server depends on how far away the server is being hosted from you.

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@silk wind

pale pike Apr 6, 2019, 11:47 AM

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@gusty badger first off you do not tag devs, it's like the first rule.

Here is something you can try to attempt to fix a connection lost issue :

Open an Administrator Command prompt by typing "CMD" in your taskbar search box and right click > run as administrator.
Once the command prompt is open you will want to enter these 3 following line:
ipconfig /release
ipconfig /renew
netsh winsock reset

Then restart your computer and try playing on a server.

gusty badger Apr 6, 2019, 11:48 AM

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let me try that right now

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restarting computer now

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@pale pike The servers still won't show up

amber tide Apr 6, 2019, 12:00 PM

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Fox what's the specific error, I didn't get to see the first message you posted cause of the tag @gusty badger

gusty badger Apr 6, 2019, 12:01 PM

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So ever since we got a new router here at my house, I haven't been able to get all of the servers to load. When I load up the isle, it changes from having around 10 servers to 2 to sometimes 0. It changes every time and almost all of the servers are empty

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I know it's the router here because it works at my dads house perfectly fine

amber tide Apr 6, 2019, 12:05 PM

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Are you using the same computer?

gusty badger Apr 6, 2019, 12:09 PM

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yes, I bring my laptop @amber tide

amber tide Apr 6, 2019, 12:15 PM

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Is your router's firmware up to date?

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And do you know if it has the ports forwarded to allow access

gusty badger Apr 6, 2019, 12:23 PM

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@amber tide uh.....

amber tide Apr 6, 2019, 12:23 PM

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lol alright, what router do you have

gusty badger Apr 6, 2019, 12:24 PM

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😂 let me go look

amber tide Apr 6, 2019, 12:24 PM

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😉

gusty badger Apr 6, 2019, 12:26 PM

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xtream technicolor

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CGM4231MDC

amber tide Apr 6, 2019, 12:33 PM

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You should be able to go to 192.168.0.1 on the web browser, login and there will be options there to update

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The username and password should be on the router

gusty badger Apr 6, 2019, 12:37 PM

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let me see

amber tide Apr 6, 2019, 12:40 PM

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Some routers auto update their firmware upon login

gusty badger Apr 6, 2019, 12:45 PM

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still working on it, my mum forget the username and password to our account to get onto the website so we're on the phone with mediacom

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I can't find where to update it

amber tide Apr 6, 2019, 1:01 PM

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Look for upnp and see if it's enabled

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that is the option to autoportforward

gusty badger Apr 6, 2019, 1:02 PM

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can we get into a private call? this is overwhelming. I have no idea what I'm doing @amber tide

amber tide Apr 6, 2019, 1:02 PM

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Okay

wise kettle Apr 6, 2019, 1:03 PM

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Game is saying kicked from server host closed the connection

amber tide Apr 6, 2019, 1:04 PM

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Open an Administrator Command prompt by typing "CMD" in your taskbar search box and right click > run as administrator.
Once the command prompt is open you will want to enter these 3 following line:
ipconfig /release
ipconfig /renew
netsh winsock reset

Then restart your computer and try playing on a server.

wise kettle Apr 6, 2019, 1:05 PM

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uh

halcyon shore Apr 6, 2019, 1:21 PM

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hello, i was wondering if the servers were down or if my game just isn't generating a list for servers?

bitter roost Apr 6, 2019, 1:26 PM

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@lapis snow @manic oasis If you need issues troubleshooted, come here.

lapis snow Apr 6, 2019, 1:26 PM

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ok

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ty

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do u maybe know an awnser

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is an update coming or why cant i see any

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servers

bitter roost Apr 6, 2019, 1:27 PM

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I don't but I am sure you will find help. Just post your issue.

fallen token Apr 6, 2019, 1:27 PM

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I seem to be experiencing the same issues. I can’t find any servers, none are showing up, yet I was playing the isle last night just fine and dandy

round moat Apr 6, 2019, 1:28 PM

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Steam is having issues at this time.

lapis snow Apr 6, 2019, 1:29 PM

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ok

ebon granite Apr 6, 2019, 1:29 PM

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Same here

halcyon shore Apr 6, 2019, 1:29 PM

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thanks for the update!

round moat Apr 6, 2019, 1:30 PM

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Best bet is to keep tabs on Steam's status whether it's up or down, some users may be unaffected due to their location/server. For many.. it's down (even for me). 😅

weak sparrow Apr 6, 2019, 1:32 PM

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I can't find any sever even after closing the game out and refreshing multiple times. Anyone have a clue why?

round moat Apr 6, 2019, 1:33 PM

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See what I just posted above you, @weak sparrow

weak sparrow Apr 6, 2019, 1:33 PM

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o okay thank you

potent holly Apr 6, 2019, 1:35 PM

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Same here

fallen token Apr 6, 2019, 1:35 PM

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well im glad to see that im not the only one experiencing this current issue

keen plank Apr 6, 2019, 1:36 PM

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Hey guys am I the only one who suddenly can't see any servers?

ebon granite Apr 6, 2019, 1:36 PM

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What makes you say it's a steam issue? @round moat

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Just read @keen plank

keen plank Apr 6, 2019, 1:37 PM

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pff

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Strange other people can acces the servers :=/

weak sparrow Apr 6, 2019, 1:38 PM

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i have a stream status up and it says most of the sever are back because most of them were offline a minute ago

amber tide Apr 6, 2019, 1:39 PM

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They should be coming back up now

round moat Apr 6, 2019, 1:39 PM

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https://twitter.com/ReportOutage/status/1114516623057092608?s=20

Outage.Report (@ReportOutage)

Steam is having issues since 09:14 AM EST
https://t.co/vwECC0j68C
RT if it's down for you as well #steamdown

keen plank Apr 6, 2019, 1:39 PM

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now I can see them

amber tide Apr 6, 2019, 1:39 PM

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Steam is kind of fragile right now so be patient.

round moat Apr 6, 2019, 1:40 PM

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Just a hiccup, should be fixed soon enough

bitter roost Apr 6, 2019, 1:50 PM

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@honest river Come here to have your issue troubleshooted matey.

honest river Apr 6, 2019, 1:52 PM

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@bitter roost i have fx 8300,game constanlty freezes and when i try to send messange to someone it freezes again,trying to change colors freezes to,70% of playing are freezing i dont have any idea what is it,i was trying high priority and sound off but it dont work for me

neat thorn Apr 6, 2019, 2:49 PM

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It's a known issue with AMD FX processors and UNreal Engine

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It's kind of out of the Devs hands until Unreal has a fix

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But here's a workaround posted in the ofrums

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https://steamcommunity.com/app/376210/discussions/17/1779388024826824773/

AMD FX CPU's :: The Isle Bugs/Troubleshooting

Anyone know when the skin system and alt+tab might be getting fixed? got to say it's not really fun sitting there for 3 minutes just to change one color.

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@honest river

wise kettle Apr 6, 2019, 3:10 PM

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kicked from server
host closed the conenction

honest river Apr 6, 2019, 3:36 PM

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i'm having that problem as well

neat thorn Apr 6, 2019, 3:40 PM

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Steam has been having issues this morning and is down for multiple areas

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Might just have to be patient on this one

honest river Apr 6, 2019, 4:22 PM

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i can't find any server

📎 20190406131815_1.jpg

wanton slate Apr 6, 2019, 4:22 PM

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^same

earnest rapids Apr 6, 2019, 4:22 PM

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Same

wanton slate Apr 6, 2019, 4:23 PM

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https://i.imgur.com/3f0AkoX.jpg

Imgur

timid terrace Apr 6, 2019, 4:23 PM

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It's likely the issues that Steam has been having today. It's doing it for me too.

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Just wait a while for them to come back.

wanton slate Apr 6, 2019, 4:24 PM

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I have this issue all the time.

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Tbf

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Half of the time it takes me roughly 5 minutes to refresh, then my DNS etc fucks around

timid terrace Apr 6, 2019, 4:24 PM

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You might be one of our server connectivity issues guys, then

wanton slate Apr 6, 2019, 4:24 PM

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I cant open any webpages, when i am refreshing the serverlist

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Then suddenly, the serverlist comes up & i can open webpages again 😄

timid terrace Apr 6, 2019, 4:25 PM

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If you continue having that problem after the servers seem to come back from their tantrum here, just shoot us a message in here and we'll try to help.

wanton slate Apr 6, 2019, 4:25 PM

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Sometimes i need to restart the game after having played for 6 hours, before i can refresh the serverlist.

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Its in general, this has happened since January - but its only the isle it happens with

No antivirus, No DNS issues normally, No firewall, even tried to change to OpenDNS

rustic crescent Apr 6, 2019, 4:27 PM

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I'm having trouble finding any servers as well. BUT I know for some people this helps (Not today):
Go to steam, settings, ingame, and at the bottom is should say "In-game server browers: Max pings / minute. Standard is 5000, drop it down to the next lowest and try again. the lowest means it takes a LONG time to find a server, but it will find it.

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Have to be out of the game to 'set' it before it'll start working

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it sounds like today it's a steam side issue and the ping won't help.

timid terrace Apr 6, 2019, 4:28 PM

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Steam appears to be having a tantrum for me. So I'm just gonna wait.

wanton slate Apr 6, 2019, 4:28 PM

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I have tried it - i've tried 1500, 500, 500, 2000 over the last few months.

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BOth ingame & on steams own

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The isle server browser seems to cause alot of issues.. Sometimes i cant refresh ingame, but i can refresh it on steams own server list

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But then when i connect from steams server list, it doesnt let me join ingame.

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Most of the times it takes me roughly 5 minutes to actually join a server, then it works fine - like..

I've played competitive CS for so many years, and other games.. Its only the Isle that seems to completely neglect my DNS & shut everything down for multiple minutes.

then it opens again & works fine.

I don't know what data it attemps to pull from the internet, but its pulling something that causes some sick stuff to happen on my router perhaps, since both OpenDNS & my providers dns cant handle it 😄
(Even after a format its the same)

timid terrace Apr 6, 2019, 4:31 PM

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Hmm

#

There's a fix in here that I dunno if you've tried?

#

"Open an Administrator Command prompt by typing "CMD" in your taskbar search box and right click > run as administrator.
Once the command prompt is open you will want to enter these 3 following line:
ipconfig /release
ipconfig /renew
netsh winsock reset

Then restart your computer and try playing on a server."

somber frost Apr 6, 2019, 4:32 PM

#

Also can't find a server. 😦

timid terrace Apr 6, 2019, 4:32 PM

#

Likely having the issue with Steam. Just wait a bit. @somber frost

wanton slate Apr 6, 2019, 4:32 PM

#

I tried both Flushing & renew dns 😦

#

I'm a pretty nerdish around these areas sadly - and its only The Isle that does this.

#

WoW, Other steam games, refreshing the server lists 100000 times a second in csgo, dota, Battlefield etc never has done this
but as soon as i refresh The Isles serverlist, my entire internet just goes on a trip - i can still hear my friend on discord completely fine, just cannot refresh serverlist, open webpages etc.

#

so the isle somehow fucks my DNS servers up

timid terrace Apr 6, 2019, 4:34 PM

#

Huh.

#

I'm not really one of the more tech-savvy moderators, so I don't have much additional help to offer.

wanton slate Apr 6, 2019, 4:34 PM

#

😄

timid terrace Apr 6, 2019, 4:34 PM

#

Karth or Paco would probably know more, if you can catch them online.

wanton slate Apr 6, 2019, 4:35 PM

#

And i used to do some Unreal coding aswell - as this game is created upon, and i don't exactly know when it just fucks around.. if its my router causing the issue atm

My friend whom i play with can just go mayham on refreshing her server list, with no issues :D
Where i gotta restart my game a couple of times, wait for my DNS to come back up

naive creek Apr 6, 2019, 5:05 PM

#

can see any servers

timid terrace Apr 6, 2019, 5:07 PM

#

Steam's having a server outage. Just gotta wait for them.

Edit: Steam appears to have recovered. Try refreshing now if you were previously not seeing servers. Might take a little bit for them to appear.

chilly lodge Apr 6, 2019, 5:25 PM

#

I've tried all the fixes ghost, dns changing, flushing, clearing, restarting pc, changing steam ping limit, changing how many servers Isle picks up, literally everything I can short of a game reinstall or pc reformat, I haven't been able to see my main server for 3 days now.

#

It's a very widespread issue now it seems. There's like 4-5 people on the servers discord also unable to see it.

visual ether Apr 6, 2019, 5:45 PM

#

i reinstalled steam and the isle

#

and it wont work

silk wind Apr 6, 2019, 6:10 PM

#

how do I join the Isla Nycta discord server?

timid terrace Apr 6, 2019, 6:26 PM

#

That's not really a question for troubleshooting, but I can DM you a link.

visual ether Apr 6, 2019, 6:42 PM

#

https://steamstat.us/

Steam Status

Displays status of Steam client, Steam store, Steam community, Dota 2, TF2 and CSGO

#

steam status

timid terrace Apr 6, 2019, 6:44 PM

#

@visual ether Unable to find servers?

visual ether Apr 6, 2019, 6:44 PM

#

yeah

#

cant find isla nycta or risen realism

#

i see all the other severs tho

#

servers

#

i tried everything

#

from restarting my pc changing the max resaults

#

looking at file integrity

timid terrace Apr 6, 2019, 6:45 PM

#

Make sure to untick all filters, set "Max results" to 500, search for them in the search bar

#

Also have you tried this?

#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

visual ether Apr 6, 2019, 6:47 PM

#

also u cant change the max resaults to 500 theres always a 1 there

timid terrace Apr 6, 2019, 6:47 PM

#

Mine is 500.

visual ether Apr 6, 2019, 6:47 PM

#

📎 unknown.png

#

100 worked tho

#

for me if i hit backspace at much as i can

#

it goes down to 1

#

i cant change that number

timid terrace Apr 6, 2019, 6:48 PM

#

Highlight it all and then type 500

visual ether Apr 6, 2019, 6:48 PM

#

k

#

it fixed

#

thanks

timid terrace Apr 6, 2019, 6:48 PM

#

👍

edgy owl Apr 6, 2019, 7:33 PM

#

after i play for about 3 min i get a unreal engine crash

vast knoll Apr 6, 2019, 7:44 PM

#

Hi sry i tried to google it but i can't find anything. I can't get the admin camera to work, even tried to change keyboard layout but just wont work.

timid terrace Apr 6, 2019, 7:45 PM

#

@vast knoll Press \

vast knoll Apr 6, 2019, 7:46 PM

#

there is no \ key without holding alt for me

timid terrace Apr 6, 2019, 7:46 PM

#

Shift + \ places you down in the area below your camera, right-click teleports you forward, and the scroll wheel on your mouse is used to speed up/slow down

#

Hmm

#

You can rebind the key then

#

It should be "SpectatorMode" in settings

vast knoll Apr 6, 2019, 7:47 PM

#

I'll check it

#

omg there is one, i didn't even checked because i found in google you can't

#

thanks ^^

timid terrace Apr 6, 2019, 7:48 PM

#

Google is a big liar sometimes

#

Np

#

👍

edgy owl Apr 6, 2019, 8:08 PM

#

if unreal engine crashes is that my end or the server end?#

timid terrace Apr 6, 2019, 8:09 PM

#

You mean when you crash-to-desktop and the Unreal Engine bug reporter pops up?

edgy owl Apr 6, 2019, 8:11 PM

#

yes

timid terrace Apr 6, 2019, 8:11 PM

#

It's normal for the bug reporter to pop up but not the CTD

#

Is it doing it every time you try to play?

edgy owl Apr 6, 2019, 8:49 PM

#

no its now been a whyle

edgy owl Apr 6, 2019, 9:09 PM

#

done it again

#

is there any solutions?

pale pike Apr 6, 2019, 9:11 PM

#

depends why it crashes

severe path Apr 6, 2019, 9:11 PM

#

this is probably a really stupid problem, might be my fault. i'm trying to join unofficial servers (i can connect to the official ones just fine) and there's one i've been trying to join for a while. every time i try to find it on the browser i'm unable to, and if i have a friend join to let me join off of them i get the "Client out of date. Please restart steam and update and try again." message. however, last night i was able to get on no problem, only to find that now i all of a sudden can't? it's not like the server updated last night. sorry if this is a stupid, already fixed problem.

pale pike Apr 6, 2019, 9:11 PM

#

let us know your system specifications by following this

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba @edgy owl

Gyazo

▶ Play video

#

@severe path restarting your pc and running steam as administrator could help

severe path Apr 6, 2019, 9:14 PM

#

alright, i'll give that a shot, thanks for the suggestion LoveHearts

edgy owl Apr 6, 2019, 9:14 PM

#

Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7B48
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xb
CPU Type: 0x0
Speed: 3600 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060 6GB
DirectX Driver Name: nvldumd.dll
Driver Version: 25.21.14.1967
DirectX Driver Version: 25.21.14.1967
Driver Date: 3 17 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 6GB
VendorID: 0x10de
DeviceID: 0x1c03
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 62.99" x 35.43" (72.24" diag)
160.0cm x 90.0cm (183.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: LG TV (NVIDIA High Definition A

Memory:
RAM: 8134 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 953253 Mb
Largest Free Hard Disk Block: 895406 Mb
OS Install Date: Jan 01 1970

#

i can run the game on epic fine

neat thorn Apr 6, 2019, 9:18 PM

#

Your hardware specs are fine. If you go into Event Viewer, WIndows Logs, Application, look for a red circle even concerning a Driver or The Isle and post it here

#

If there's nothing there, try the System tab

edgy owl Apr 6, 2019, 9:22 PM

#

i found a bunch of red dots/errors

neat thorn Apr 6, 2019, 9:22 PM

#

Anything relating to Unreal Engine or The Isle or a graphics driver?

#

Around the time the crash happened?

edgy owl Apr 6, 2019, 9:25 PM

#

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-04-06T19:19:09.422562600Z" />
<EventRecordID>676</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-1IFVHQE</Computer>
<Security />
</System>
<EventData>
<Data>TheIsle-Win64-Shipping.exe</Data>
<Data>4.20.3.0</Data>
<Data>5c941817</Data>
<Data>nvwgf2umx.dll</Data>
<Data>25.21.14.1967</Data>
<Data>5c8de8f7</Data>
<Data>c0000005</Data>
<Data>0000000000ca262b</Data>
<Data>1a50</Data>
<Data>01d4ecac3e3ddc9a</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\The Isle\TheIsle\Binaries\Win64\TheIsle-Win64-Shipping.exe</Data>
<Data>C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c5dc31c3a136544a\nvwgf2umx.dll</Data>
<Data>a9306389-3353-4447-8945-575f3c9b9b17</Data>
<Data />
<Data />
</EventData>
</Event>

#

no clue if thats what u after

neat thorn Apr 6, 2019, 9:25 PM

#

Yep

#

look slike

#

brb

#

Ok, what I would do is a clean install of nVidia drivers. Download and double click to install, choose Custom Install, check the Clean Install box

#

If that doesn't fix it, roll back to version 416.94

#

Or the previous version

edgy owl Apr 6, 2019, 9:29 PM

#

and i find the drivers online?

neat thorn Apr 6, 2019, 9:30 PM

#

nVIdia.com - Support

#

NOt support, drivers

#

https://www.geforce.com/drivers

Drivers | GeForce

Download the latest GeForce drivers to enhance your pc gaming experience and run apps faster. Automatically scan your PC or search the driver database for compatible GPU drivers.

edgy owl Apr 6, 2019, 9:31 PM

#

download the automatic driver update?

neat thorn Apr 6, 2019, 9:32 PM

#

Choose your driver from the drop down menus under that

#

WIndows 10, GTX 1060 6GB

#

Here, this one

#

https://www.geforce.com/drivers/results/145534

edgy owl Apr 6, 2019, 9:34 PM

#

ok downloading

#

i already have geforce experience so i only choose the driver correct?

neat thorn Apr 6, 2019, 9:42 PM

#

yes

#

Then Custom Install

#

Then Check the box for Clean Install

edgy owl Apr 6, 2019, 9:43 PM

#

do i uncheck the above boxes or just the clean instal?

neat thorn Apr 6, 2019, 9:43 PM

#

Hang on, I'll check

#

Everything checked including Perform a Clean Installation

edgy owl Apr 6, 2019, 9:50 PM

#

done

neat thorn Apr 6, 2019, 9:50 PM

#

I would restart and try playing again to see if it happens

edgy owl Apr 6, 2019, 9:51 PM

#

ok i do that and let u know

#

thanks

neat thorn Apr 6, 2019, 9:51 PM

#

Welcome!

edgy owl Apr 6, 2019, 10:12 PM

#

done it again

#

could firewall have anything to do with it?

neat thorn Apr 6, 2019, 10:42 PM

#

Not the firewall

#

same error?

#

@edgy owl Try turning off shadows in game settings

#

Also verifying Steam game files

#

lastly, did you build this yourself? What wattage is your power supply?

#

I found another vague reference to ram being installed in the wrong slots for dual channel, worth looking into also

edgy owl Apr 6, 2019, 10:52 PM

#

i did build it today actualy and the power suply is 500

neat thorn Apr 6, 2019, 10:52 PM

#

PSU should be fine

edgy owl Apr 6, 2019, 10:52 PM

#

ram is instaled in 1 and 3

neat thorn Apr 6, 2019, 10:53 PM

#

Is that what the mobo manufacturer recommends?

edgy owl Apr 6, 2019, 10:53 PM

#

dunno lol

#

let me check

neat thorn Apr 6, 2019, 10:54 PM

#

Z370-pro?

#

Ah

#

Should be A2 and B2 for dual channel

edgy owl Apr 6, 2019, 10:55 PM

#

Z370-A pro

neat thorn Apr 6, 2019, 10:55 PM

#

Yeah, I have the manual

#

just downloaded it

#

RAM should be A2 and B2

#

So looks like 2 and 4

edgy owl Apr 6, 2019, 10:56 PM

#

yes i think thats what i did

#

followed the icons on the board

neat thorn Apr 6, 2019, 10:56 PM

#

From the CPU to the right

#

it should be slots 2 and 4

#

not 1 and 3

edgy owl Apr 6, 2019, 10:56 PM

#

correct

neat thorn Apr 6, 2019, 10:56 PM

#

K

edgy owl Apr 6, 2019, 10:58 PM

#

so would it help to run the game on all high instead of epic?

neat thorn Apr 6, 2019, 10:58 PM

#

Try turning VSYNC ON

#

And shadows low

regal oak Apr 6, 2019, 11:04 PM

#

I accidentally left my game in windowed and now it crashes before it even starts. I've tried everything. Reinstalling, shortcuts, etc. Is there a way I'm missing that I can fix it so the game boots in full screen again?

edgy owl Apr 6, 2019, 11:05 PM

#

alt enter?

regal oak Apr 6, 2019, 11:05 PM

#

Tried that

#

Nothing happens.

neat thorn Apr 6, 2019, 11:07 PM

#

Delete the SaveGame folder in Appdata

#

C:\Users\YourUserName\AppData\Local\TheIsle and delete the Saved folder inside

edgy owl Apr 6, 2019, 11:08 PM

#

maybe i should try that for my prob

neat thorn Apr 6, 2019, 11:09 PM

#

Are you running in Windowed mode?

edgy owl Apr 6, 2019, 11:10 PM

#

oh crap

#

im in windowed fullscreen

neat thorn Apr 6, 2019, 11:11 PM

#

So am I, with an nVidia card, same driver and no issues

#

You can try fullscreen only

regal oak Apr 6, 2019, 11:11 PM

#

That one didn't work for me. I deleted and the game didn't even try.

neat thorn Apr 6, 2019, 11:12 PM

#

Um, hang on

#

@edgy owl you can also try loading up settings and clicking Windowed Mode - Apply, then Fullscreen Mode - Apply and see if that fixes it

#

@regal oak try right clicking and Run as Administrator

edgy owl Apr 6, 2019, 11:20 PM

#

well it dind do it yet so maybe its the shadows

#

but how will they affect it?i dont get it

neat thorn Apr 6, 2019, 11:20 PM

#

Very well could be, that's an issue with nVidia and some games

#

I don't get it either, I just know it works sometimes

edgy owl Apr 6, 2019, 11:21 PM

#

also vsync only takes affect on fullscreen right?

neat thorn Apr 6, 2019, 11:24 PM

#

I'm honestly not sure on that one

regal oak Apr 6, 2019, 11:25 PM

#

I am the administrator. I'm not getting that option.

#

I tried opening Stream as administrator because that's all I got. And tried to open the game. Barely opened.

neat thorn Apr 6, 2019, 11:27 PM

#

So what happens? Screen flashes up and then disappears?

regal oak Apr 6, 2019, 11:28 PM

#

Unreal Engine 4 Crash Reporter pops up.

edgy owl Apr 6, 2019, 11:28 PM

#

is that what i get?

#

a grey screen that has send report and close option?

regal oak Apr 6, 2019, 11:30 PM

#

Yes

edgy owl Apr 6, 2019, 11:31 PM

#

yeah thats the prob i have..i play for about 15 min and that comes up and closes the game

regal oak Apr 6, 2019, 11:32 PM

#

Now I can't even get the windowed screen to pop up. The Isle program logo pops up and then it goes straight to the crash report.

edgy owl Apr 6, 2019, 11:33 PM

#

so if thats the case then shadows is not the issue?

neat thorn Apr 6, 2019, 11:34 PM

#

UKAsh, for you it probably is

#

Wistful has a completely different issue

#

that I'm looking into the file to change to make it fullscreen again

edgy owl Apr 6, 2019, 11:34 PM

#

ah

pale pike Apr 6, 2019, 11:36 PM

#

@regal oak resolution can be manually edited if you navigate to
C:\Users??\AppData\Local\TheIsle\Saved\Config\WindowsNoEditor
then open ''GameUserSettings'' in a notepad

#

try this

neat thorn Apr 6, 2019, 11:37 PM

#

It's not resolution, it's Windowed mode vs Fullscreen mode

pale pike Apr 6, 2019, 11:37 PM

#

''FullscreenMode=0'' is the line he's looking for

#

should be =1 instead of =0

neat thorn Apr 6, 2019, 11:37 PM

#

Where is that line?

#

I'm in that file and can't find it at all

#

Might have to be added?

pale pike Apr 6, 2019, 11:38 PM

#

📎 GameUserSettings.ini

#

perhaps , here's a copy of mine if you wanna try replacing it

neat thorn Apr 6, 2019, 11:39 PM

#

I don't have issues, was just looking at my own file to help Wistful. Was looking for that line and couldn't find it. 😃

pale pike Apr 6, 2019, 11:39 PM

#

i mean if wistful doesnt see the line too my bad dondiFeelsGoodMan

regal oak Apr 6, 2019, 11:50 PM

#

I tried to replace it because it seemed mine was perhaps messed up trying to mess with Reshade but it still won't open now.

#

Sorry, was trying to restart my computer to try to help with things.

neat thorn Apr 7, 2019, 12:01 AM

#

Sounds like Reshade might have messed things up

#

Any way to undo that?

regal oak Apr 7, 2019, 12:03 AM

#

I deleted the reshade files

#

And copied the settings from El Paco

#

It's a miracle. I thought I had undone everything. But I went back and double checked and made sure I uninstalled the settings. It's working and it's full screen. I'm sorry for the trouble but thank you for the help.

neat thorn Apr 7, 2019, 12:09 AM

#

Glad you fixed it! I wasn't really sure where to go from there.............

#

What exactly did you do?

#

Remove everything from ReShade?

amber tide Apr 7, 2019, 12:10 AM

#

Yeah reshade messes with certain files and sometimes corrupts

regal oak Apr 7, 2019, 12:11 AM

#

I reinstalled it and acted like I was going to mess with the settings and it's like you already have settings saved. Edit or uninstall?

neat thorn Apr 7, 2019, 12:11 AM

#

Oh, nice!

#

good to know

honest river Apr 7, 2019, 12:17 AM

#

Anyone else getting an EU4 error when trying to play? I was playing earlier with no issues, and then The Isle crashed giving me the EU4 error message. I've tried a ton of troubleshooting and cannot seem to get it figured out. Any advice?

neat thorn Apr 7, 2019, 12:18 AM

#

Let's start here please: https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

honest river Apr 7, 2019, 12:26 AM

#

I'm trying to paste it here but i'm only allowed 2,000 characters.

neat thorn Apr 7, 2019, 12:27 AM

#

Do it in sections then

honest river Apr 7, 2019, 12:27 AM

#

Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: AX370M-DS3H
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 2700 Eight-Core Processor
CPU Family: 0x17
CPU Model: 0x8
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3194 Mhz
16 logical processors
8 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 2070
DirectX Driver Name: nvldumd.dll
Driver Version: 25.21.14.1634
DirectX Driver Version: 25.21.14.1634
Driver Date: 10 10 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce RTX 2070
VendorID: 0x10de
DeviceID: 0x1f07
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 5360 x 1440
Primary Display Size: 18.74" x 10.55" (21.50" diag)
47.6cm x 26.8cm (54.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

#

Sound card:
Audio device: Speakers (2- Logitech G430 Gami

Memory:
RAM: 16331 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2136036 Mb
Largest Free Hard Disk Block: 1907513 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

neat thorn Apr 7, 2019, 12:28 AM

#

Your video card driver is out of date

#

Start there

#

I'd recommend downloading GeForce Experience while you're at it

#

helps remind of driver updates

honest river Apr 7, 2019, 12:29 AM

#

Ok, i'll definitely download that right now. I'll post here if I have any further issues/questions. Thanks a ton!

neat thorn Apr 7, 2019, 12:29 AM

#

Welcome!

#

If you have further issues, try setting Shadows to low

#

If you play fullscreen, set VSYNC to ON

honest river Apr 7, 2019, 12:30 AM

#

Ok, can do. Thank you!

neat thorn Apr 7, 2019, 12:30 AM

#

Welcome!

pale pike Apr 7, 2019, 12:36 AM

#

could also be the game trying to use the integrated gpu

neat thorn Apr 7, 2019, 12:40 AM

#

Even if they were playing earlier with no issues?

#

Also, I don't think the Ryzen 2700 has an integrated GPU?

honest river Apr 7, 2019, 12:54 AM

#

Ok, I updated the video card driver and I'm still getting the EU4 error code. I've been trying to troubleshoot this for a couple of hours now. I've tried going into admin properties and tried to restart the Winsock connection settings, I've gone to the Steam discussion section and tried to see if anyone else had this issue. I've tried uninstalling and reinstalling Steam and The Isle and nothing has seemed to work.

neat thorn Apr 7, 2019, 12:54 AM

#

DO you play in Fullscreen mode?

honest river Apr 7, 2019, 12:55 AM

#

Yes, I do play in full screen mode. I just tried to see if it would work in windowed mode, and still getting the error code.

neat thorn Apr 7, 2019, 12:55 AM

#

So, I would set VSYNC on and Shadows to LOW in the graphical settings

#

Can you play at all before it crashes?

honest river Apr 7, 2019, 12:56 AM

#

Sometimes it crashes before I can even get to the home screen, and sometime I can get into a server and view the server message and then it will crash on me.

neat thorn Apr 7, 2019, 12:56 AM

#

Here's what I would try: WIndowed Fullscreen mode, VSYNC on, and Shadows LOW in the graphics setting

#

Set these in the First menu

#

without clicking play

honest river Apr 7, 2019, 12:57 AM

#

this is a bug of the map or what?

📎 20190406211927_1.jpg

neat thorn Apr 7, 2019, 12:57 AM

#

@honest river yes

honest river Apr 7, 2019, 12:57 AM

#

thanks

neat thorn Apr 7, 2019, 12:57 AM

#

You're on my server right now too lol

#

😉

honest river Apr 7, 2019, 12:58 AM

#

Ok, I'll try. The game has been crashing before I can get to the first menu screen, when it's booting up the game. I will launch the game now and try and see if I can fix it. I'll let you know.

#

lol

pale pike Apr 7, 2019, 12:58 AM

#

you're right bacon , they don't . I got it confused because it stated ''Number of Logical Video Cards: 2''

neat thorn Apr 7, 2019, 12:58 AM

#

Yeah, the diagnostic info shows that because you have two physical connections to monitors

#

It's weird. I had to google Ryzen to be honest

pale pike Apr 7, 2019, 12:59 AM

#

same lol , some of their CPU does have integrated card tho

neat thorn Apr 7, 2019, 1:00 AM

#

They do! I found out those processors end with a G

honest river Apr 7, 2019, 1:01 AM

#

As soon as i hit the settings button to change those, it crashed. Could this be an issue with my actual PC? Or is it the game? Would my PC give me an EU4 error code if it was causing the issue or just the game would?

pale pike Apr 7, 2019, 1:03 AM

#

you can also try to manually edit the settings through editing the ini files

C:\Users??\AppData\Local\TheIsle\Saved\Config\WindowsNoEditor
then open ''GameUserSettings'' in a notepad

#

should be looking for these line :

[ScalabilityGroups]
sg.ResolutionQuality=100.000000
sg.ViewDistanceQuality=0
sg.AntiAliasingQuality=2
sg.ShadowQuality=0
sg.PostProcessQuality=2
sg.TextureQuality=2
sg.EffectsQuality=1
sg.FoliageQuality=0

#

you can copy paste those to replace yours , I play on pretty low graphics

neat thorn Apr 7, 2019, 1:10 AM

#

Do you use Reshade or another program to change quality settings?

honest river Apr 7, 2019, 1:13 AM

#

Sorry, I was away from discord for a minute. No, I don't use reshade and do not use any other programs.

neat thorn Apr 7, 2019, 1:14 AM

#

I would also recommend setting your desktop resolution to 1080p

#

I noticed it's at 1440, might be some weird conflict there.

#

Also, did you restart after the driver update?

honest river Apr 7, 2019, 1:15 AM

#

ok, I'll try the resolution no. And yes, I did restart the computer after the driver update.

#

I changed the resolution, it crashed as soon as I entered a server and got to the welcome message. Also, the only servers I could see at all were the isle official EU servers. I couldn't see any other servers.

worldly forge Apr 7, 2019, 1:19 AM

#

idk if anyone else has had a problem but for the past three days i have not found US 1, US 2, or US 3. I have been trying to get on cause I have a Full grown Allo on 1 and a full grown dilo on 2. I have tried refreshing well over 200 times for about an hour each, I have also exited out of the game multiple times and even restarted my PC and still have not seen any US servers, do you know what I can do?

neat thorn Apr 7, 2019, 1:20 AM

#

@worldly forge Open an Administrator level command prompt. Right click, Run as Administrator. Type ipconfig /flushdns. Then, netsh winsock reset. Then, restart your computer

#

Also, if you have the Official Server box checked, uncheck it

#

I should have you do something else first though........

#

Steam - In Game

#

In Game Server Browser Max Pings to 1000

#

@honest river For your server issue, try the last two lines of the above post

worldly forge Apr 7, 2019, 1:23 AM

#

could i go in discord with you? @neat thorn so you could walk me through this

neat thorn Apr 7, 2019, 1:23 AM

#

Try the Steam fix first

#

Open steam, at the top Click Steam

#

Then settings

#

Then In-Game in the new window

#

Bottom of the window is In Game Server Browser, set it to 1000

#

Click OK

#

Launch The Isle and see if more servers show up

#

If that doesn't work, DM me and I'll walk you through the command line

worldly forge Apr 7, 2019, 1:26 AM

#

lets see if it works, looking for US servers now

neat thorn Apr 7, 2019, 1:28 AM

#

I wouldn't have any of the filter boxes checked. It should be OK to use a search term but even that doesn't work right sometimes

worldly forge Apr 7, 2019, 1:30 AM

#

WOW it worked!! thank you so much @neat thorn !!

#

I havent seen these servers in three days

neat thorn Apr 7, 2019, 1:31 AM

#

Welcome!

honest river Apr 7, 2019, 1:39 AM

#

Well @neat thorn , I'm still having no luck fixing the issue. I turned down my settings, turned off VSYNC and i previously tried the winsock reset and just now tried it again, along with the ipconfig/flushdns. I'm really hoping that it is not my actual PC but, i literally only bought my PC for the Isle and have NOTHING else downloaded to it other than what came on the computer as well as discord, steam and Cities skylines, because I wanted to see if that game was affected at all. It ran smoothly. Like I said, not sure what I need to do now. Maybe i'll wait it out a couple of days to see if it somehow fixes itself.

neat thorn Apr 7, 2019, 1:41 AM

#

Don't give up yet, let me look at this for a minute

#

Any Windows Updates right before this happened?

pale pike Apr 7, 2019, 1:41 AM

#

are you getting any specific error # when UE4 crashes?

honest river Apr 7, 2019, 1:46 AM

#

There were no updates right before the crash. When the crash happened, I though maybe that it was because I didn't have the latest updates so I did some updates that were found when checking for them. and here is the error that I am getting. From what i can see, there is no specific error code.

📎 EU4_Error_Message..jpg

neat thorn Apr 7, 2019, 1:46 AM

#

Hang on, I remember a Dev posting a way to get an error code since that window doesn't give you one

#

Give me a minute to find it

#

Right click The Isle in your Steam library > left click properties > local files > browse local files > TheIsle > Binaries > Win64 > launch TheIsle-Win64-SHipping.exe and tell me if you are prompted with an error that is different from the fatal error, and what it says.

#

Are you running MSI Afterburner or overclocking your GPU?

honest river Apr 7, 2019, 1:58 AM

#

no i am not running MSI afterburner or overclocking. I just did your steps up above and the game so far has not crashed. I am currently on a server and it is running smoothly. I still, however cannot see any of the official servers, or other servers I usually play on. Am I going to have to access the game that way from now on to play without crashing? Also, I did the ipconfig/flushdns and netsh winsock restart just a short while ago and i'm still not seeing servers. I don't have the official boxes checked and have no server names in the search box, but i still can't see specific servers.

neat thorn Apr 7, 2019, 1:58 AM

#

WIth regard to the servers, try the following

#

Open Steam, at the top click Steam, then Settings

#

IN the new window that pops up, choose In game

#

At the bottom of that screen, for In Game Server Max Pings set it at 1000

honest river Apr 7, 2019, 2:02 AM

#

Ok, so far so good! I can see all of the servers I normally play on. Will I need to access The Isle through the TheIsle-Win64-Shipping.exe from now on to avoid crashing?

neat thorn Apr 7, 2019, 2:03 AM

#

Well, since we didn't figure out exactly what the issue was, I'd say yes. I'm not 100% sure why it's working the way it is but hey, it's working!

#

May want to create a shortcut for that EXE on your desktop

honest river Apr 7, 2019, 2:04 AM

#

Done and done. Shortcut created. I appreciate you taking time out of your day and gameplay to help me get this working. You're the bees knees! Thanks a ton @neat thorn

neat thorn Apr 7, 2019, 2:04 AM

#

You're welcome!

neat thorn Apr 7, 2019, 2:36 AM

#

@chilly lodge Any luck with the server changing ports?

#

@edgy owl if you still have issues, this worked for someone else. Right click The Isle in your Steam library > left click properties > local files > browse local files > TheIsle > Binaries > Win64 > launch TheIsle-Win64-SHipping.exe

#

@sterile zinc this is troubleshooting

#

What's up?

sterile zinc Apr 7, 2019, 2:52 AM

#

ah i didnt notice this existed

#

okay so the issue randomly resolved itself now but for the past day there were either no servers or the server menu never finished loading. then when i tried to host my own it just went black (with audio)

neat thorn Apr 7, 2019, 2:53 AM

#

Ok, the Host button is to host a solo server, just you, no one else

sterile zinc Apr 7, 2019, 2:53 AM

#

ik

neat thorn Apr 7, 2019, 2:53 AM

#

Ok

#

For the servers, I have a fix for that

#

Try the Steam fix first
Open steam, at the top Click Steam
Then settings
Then In-Game in the new window
Bottom of the window is In Game Server Browser, set it to 1000
Click OK
Launch The Isle and see if more servers show up

sterile zinc Apr 7, 2019, 2:54 AM

#

ok

candid wind Apr 7, 2019, 3:11 AM

#

Has anyone else had deathmatch servers completely disappear? It seems to be replaced with progression for me now, which I didn't even realize was still in the game. Tried re-installing but its still as if deathmatch never existed, I don't get the option to select it anywhere and searching for it shows no results.

neat thorn Apr 7, 2019, 3:14 AM

#

Open steam, at the top Click Steam
Then settings
Then In-Game in the new window
Bottom of the window is In Game Server Browser, set it to 1000
Click OK
Launch The Isle and see if more servers show up

#

have you tried this?

candid wind Apr 7, 2019, 3:24 AM

#

Will try it rn

signal heart Apr 7, 2019, 3:25 AM

#

Hi there, it's been a good 2 years since I've played this game. It used to run perfectly, now, every time I go to load in a server it just crashes. Even on all low settings. My computer is a literal toaster so I keep everything on low, it used to be enough

neat thorn Apr 7, 2019, 3:26 AM

#

Yikes, things have changed in two years. I would first start with updating any and all drivers. If that doesn't work, post your system specs please

signal heart Apr 7, 2019, 3:26 AM

#

oof

#

don't make fun of me

neat thorn Apr 7, 2019, 3:26 AM

#

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

#

I'm not making fun of you

signal heart Apr 7, 2019, 3:26 AM

#

no, when you see it... don't make fun

neat thorn Apr 7, 2019, 3:26 AM

#

Oh LOL!

#

I get you now

#

I don't do that, my only goal is to get you playing again

candid wind Apr 7, 2019, 3:28 AM

#

Aight it worked, thanks @signal heart

#

Whoops wrong person

signal heart Apr 7, 2019, 3:28 AM

#

Computer Information:
Manufacturer: Dell Inc.
Model: Inspiron 23 Model 5348
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-4460S CPU @ 2.90GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2893 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
this ?

candid wind Apr 7, 2019, 3:28 AM

#

@neat thorn Thanks for the help, worked out

neat thorn Apr 7, 2019, 3:28 AM

#

Awesome!

#

@signal heart yes but more, the whole thing

#

You're welcome @candid wind

signal heart Apr 7, 2019, 3:28 AM

#

okay, will do, didn't want to spam crazy

#

Computer Information:
Manufacturer: Dell Inc.
Model: Inspiron 23 Model 5348
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-4460S CPU @ 2.90GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2893 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 8.1 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 4600
DirectX Driver Name: igdumdim32.dll
Driver Version: 10.18.10.3379
DirectX Driver Version: 10.18.10.3379
Driver Date: 12 20 2013
OpenGL Version: 4.2
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: Intel(R) HD Graphics 4600
VendorID: 0x8086
DeviceID: 0x412
Revision: 0x6
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.08" x 11.30" (23.03" diag)
51.0cm x 28.7cm (58.5cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2016 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (2- Logitech USB Heads

Memory:
RAM: 8092 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 944518 Mb
Largest Free Hard Disk Block: 753984 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

neat thorn Apr 7, 2019, 3:29 AM

#

Ok, give me a minute

#

Need to look something up

signal heart Apr 7, 2019, 3:29 AM

#

okay, and idk if i even can update drivers btw

neat thorn Apr 7, 2019, 3:30 AM

#

Your graphics driver is 6 years out of date.

#

This is a new one, download and install it

#

https://downloadcenter.intel.com/download/28662/Intel-Graphics-Driver-for-Windows-15-40-?product=81496

Drivers & Software

Download Intel® Graphics Driver for Windows* [15.40]

Intel® Graphics Driver for Windows* [15.40]

signal heart Apr 7, 2019, 3:30 AM

#

oh my

#

lmao

#

on it boss

#

Which one do i download?

neat thorn Apr 7, 2019, 3:32 AM

#

That's what I'm looking at

#

hang on, researching your CPU

#

The one on the bottom, 4th gen

signal heart Apr 7, 2019, 3:33 AM

#

202.89MB?

neat thorn Apr 7, 2019, 3:33 AM

#

No, download should be 174.63

#

Hang on, let's try something else here real quick

#

Let's do this so you get the right driver

#

https://www.intel.com/content/www/us/en/support/detect.html

Intel

Intel® Driver & Support Assistant

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

#

That's the intel driver support, follow the steps after Download Now

#

It should update any and all Intel drivers

#

I don't want to get you the wrong driver

signal heart Apr 7, 2019, 3:34 AM

#

download it?

neat thorn Apr 7, 2019, 3:34 AM

#

Yep

#

Then it should scan your system and update any Intel drivers you need

signal heart Apr 7, 2019, 3:34 AM

#

https://tenor.com/view/the-school-of-rock-jack-black-aye-aye-captain-aye-yes-gif-4531210

Tenor

Aye Aye Captain!

▶ Play video

neat thorn Apr 7, 2019, 3:35 AM

#

You're awesome!

signal heart Apr 7, 2019, 3:47 AM

#

it scanned, i went to go launch it and it didnt do anything lmao

#

oh im downloading the updates now @neat thorn

neat thorn Apr 7, 2019, 3:48 AM

#

nice!

#

I'd bet there are a few

signal heart Apr 7, 2019, 3:50 AM

#

only two but it's saying they are a dual band wireless thing and a wireless bluetooth thing. they don't sound useful lol

neat thorn Apr 7, 2019, 3:50 AM

#

Um, hmmmm

#

No, I don't think those will do much for your issue

signal heart Apr 7, 2019, 3:50 AM

#

lmao

neat thorn Apr 7, 2019, 3:50 AM

#

So, while those download, let's look a bit more

signal heart Apr 7, 2019, 3:51 AM

#

okey

neat thorn Apr 7, 2019, 3:54 AM

#

https://downloadcenter.intel.com/download/25308/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-

Drivers & Software

Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

#

OH, you're Windows 8.1?

#

Man, I need to read more

#

This one then

#

https://downloadcenter.intel.com/download/28165/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-

Drivers & Software

Download Intel® Graphics Driver for Windows 7*/8.1* [15.36]

Intel® Graphics Driver for Windows 7*/8.1* [15.36]

#

First on the left, .exe 121.6 MB

signal heart Apr 7, 2019, 4:01 AM

#

lol so

#

it's not validated for my computer

neat thorn Apr 7, 2019, 4:01 AM

#

Hmm, ok back to the drawing board

signal heart Apr 7, 2019, 4:02 AM

#

okey

neat thorn Apr 7, 2019, 4:04 AM

#

let's go to Dell

#

https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-23-5348-aio/drivers

#

At the bottom, Intel HD Graphics driver, after you choose WIndows 8.1 64 bit at the top

#

Or you can try the Detect Drivers button if you want to update everything

#

either way should work

signal heart Apr 7, 2019, 4:11 AM

#

i did the detect button

#

downloading 5 tings

#

jk 6

neat thorn Apr 7, 2019, 4:11 AM

#

lul

#

Is one a video driver??

#

HD 4600>?

signal heart Apr 7, 2019, 4:11 AM

#

ye

neat thorn Apr 7, 2019, 4:11 AM

#

WEEE!

#

Try the game again after those are done and you reboot

signal heart Apr 7, 2019, 4:12 AM

#

okey

signal heart Apr 7, 2019, 4:39 AM

#

Restarting

chilly lodge Apr 7, 2019, 4:52 AM

#

@neat thorn they haven't gotten home yet. Should've arrived an hr ago lol

neat thorn Apr 7, 2019, 4:53 AM

#

I m eant the server owner

#

If the admin changed the port

#

since others are having issues also

chilly lodge Apr 7, 2019, 4:53 AM

#

oh, yea he said he'd look into it

#

haven't gotten a confirmation of if he did or not yet

neat thorn Apr 7, 2019, 4:54 AM

#

Nope, same port

#

14020

chilly lodge Apr 7, 2019, 4:54 AM

#

rip. he did say he'd like to affiliate/partner with my community tho 😛

supple crag Apr 7, 2019, 5:54 AM

#

after the server crash i can no longer launch game, i keep getting this error. i have tried reinstalling the game and still keep getting same problem. wondering if this is a bug

📎 game_error.png

signal heart Apr 7, 2019, 6:12 AM

#

IT WORKED @neat thorn THANK YOU

pale pike Apr 7, 2019, 6:13 AM

#

@supple crag Running the game executable as administrator should clear that crash apparently

edgy owl Apr 7, 2019, 7:18 AM

#

@neat thorn will i need to open it up through that every time?

pale pike Apr 7, 2019, 7:46 AM

#

@edgy owl if the regular .exe still crash you then yes you're probably safer to use the win64.exe

edgy owl Apr 7, 2019, 7:49 AM

#

ok thanks

keen spade Apr 7, 2019, 10:38 AM

#

I am still getting the No Server issue.. I tried different steam settings from 5,000 down to 250, nothing, I reinstalled cleanly twice, I tried booting a server from the steam server list, didnt work.. Tried to connect via friends, didnt work.. Nothing is working at all. I have it clear through the firewall, I tried without firewall/antivirus...

edgy owl Apr 7, 2019, 12:16 PM

#

host closed the connection?

torn smelt Apr 7, 2019, 1:55 PM

#

Any way to keep the sound going in the game when we alt-tab?

orchid perch Apr 7, 2019, 2:17 PM

#

any time i tried to join any server it says you kicked and it says host closed the connection whats going on

edgy owl Apr 7, 2019, 2:18 PM

#

just got the kernel-power error 41 😦

neat thorn Apr 7, 2019, 2:30 PM

#

@keen spade Open an Administrator Level Command prompt
Type ipconfig /flushdns
Then netsh winsock reset
Then restart your computer

#

@orchid perch same as above

neat thorn Apr 7, 2019, 2:59 PM

#

@edgy owl that means a shutdown with no BSOD. At this point it sounds like hardware. If you're connected to a power strip or surge protector, plug directly into the wall. Also, might be worth testing your RAM.

#

https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

edgy owl Apr 7, 2019, 3:09 PM

#

thats a lot of steps to do

neat thorn Apr 7, 2019, 3:09 PM

#

I know

#

But at this point it looks like hardware

#

not software

#

RAM, power supply, motherboard and CPU are suspect

edgy owl Apr 7, 2019, 3:10 PM

#

oh god

neat thorn Apr 7, 2019, 3:10 PM

#

If there's no BSOD, that means a hardware shut down or lock up

edgy owl Apr 7, 2019, 3:11 PM

#

well i had a blue screen with a 😦 face on it saying oops something went wrong

neat thorn Apr 7, 2019, 3:11 PM

#

Oh you did?

#

go into the event viewer and pull it up, it will tell you a 0x0 code and a file name

edgy owl Apr 7, 2019, 3:12 PM

#

yes

#

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-04-07T12:50:55.990198900Z" />
<EventRecordID>1267</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-1IFVHQE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">313</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xfffff806804a2f90</Data>
<Data Name="BugcheckParameter3">0xfffff806804a2ee8</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>

neat thorn Apr 7, 2019, 3:14 PM

#

There should be an event before that that caused the shut down

#

that's the shutdown notification

edgy owl Apr 7, 2019, 3:16 PM

#

u mean in aplications?

neat thorn Apr 7, 2019, 3:16 PM

#

Possibly, yes

#

If it's a driver, it should be in System

edgy owl Apr 7, 2019, 3:17 PM

#

well i have loads of errors

#

could be anyone

#

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2019-04-07T13:29:44.396044700Z" />
<EventRecordID>1365</EventRecordID>
<Correlation />
<Execution ProcessID="1032" ThreadID="1100" />
<Channel>System</Channel>
<Computer>DESKTOP-1IFVHQE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Launch</Data>
<Data Name="param4">Windows.SecurityCenter.WscBrokerManager</Data>
<Data Name="param5">Unavailable</Data>
<Data Name="param6">NT AUTHORITY</Data>
<Data Name="param7">SYSTEM</Data>
<Data Name="param8">S-1-5-18</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>

#

so the blue screen means its software?

neat thorn Apr 7, 2019, 3:25 PM

#

Honestly, at this point, I'd recommend making a post on the Windows TEN forums where I pulled the l;ink for MEMtest

#

OR TomsHardware

edgy owl Apr 7, 2019, 3:25 PM

#

ok

neat thorn Apr 7, 2019, 3:27 PM

#

Based on what I've read regarding the text you posted, you'll need to run MEMtest and some other things. I'm not terribly familiar with that software so I'd recommend someone with more experience than I have in that realm

edgy owl Apr 7, 2019, 3:34 PM

#

if i reconect the ram will that help?

#

also if its ram related it should cause the prob on all games correct?

neat thorn Apr 7, 2019, 3:37 PM

#

Not necessarily

#

If the RAM only has one bad address slot, it may or may not be triggered by other games

#

You can try reseating the ram

#

and also, Admin level command prompt

#

sfc /scannow

#

this will check for and replace corrupted windows files

#

Refresh my memory, brand new PC you bought just for The Isle?

edgy owl Apr 7, 2019, 3:39 PM

#

my old laptop kept overheating and i built a pc

neat thorn Apr 7, 2019, 3:39 PM

#

Gotcha

edgy owl Apr 7, 2019, 3:39 PM

#

for everything not just the isle 😃

#

so if i play another game and does the same its def the ram?

neat thorn Apr 7, 2019, 3:48 PM

#

no, not necessarily

edgy owl Apr 7, 2019, 3:48 PM

#

sigh

#

so much brainache

neat thorn Apr 7, 2019, 3:48 PM

#

Things need to be tested to figure out what is causing the issue

#

Welcome to building your own PC! Unfortunately this happens sometimes

#

I would highly recommend posting on the Microsoft Windows forum, Windows TEN forum or TomsHardware so someone can help you narrow this down

#

Unfortunately it's not an Isle problem, it's a hardware or driver problem

edgy owl Apr 7, 2019, 3:49 PM

#

this is my very first build

#

overheating doesnt sound too bad now XD

neat thorn Apr 7, 2019, 3:49 PM

#

LOL!

#

Once you work through this, you'll know even more about your PC. it's a learning experience, don't let it get you down

edgy owl Apr 7, 2019, 3:50 PM

#

true

#

windows did not find any integrity violations

neat thorn Apr 7, 2019, 3:51 PM

#

Use the first error you posted here this morning to start a new thread on one of those forums. The one with Bugcheck 313.

#

it's good that Windows files are fine

#

But that also means more deep testing

edgy owl Apr 7, 2019, 4:53 PM

#

btw just throwing it in here for future fix possibilities..i just ran mdsched.exe to test ram and no issues were found

neat thorn Apr 7, 2019, 4:54 PM

#

Yeah, that's not a very thorough test but it can catch some issues

#

Compared to Memtest it just scratches the surface

edgy owl Apr 7, 2019, 4:55 PM

#

ah

neat thorn Apr 7, 2019, 5:03 PM

#

https://answers.microsoft.com/en-us/windows/forum/windows_8-performance/windows-kernel-power-problem-event-id-41-and-task/2daf7d6c-b176-4f5b-bdc5-765683440e67

"Windows Kernel Power Problem" Event Id 41 and task category 63

Original title:"Kernal Power Problem" Installed windows 8 on day of launch and since have been getting on average 3-4 crashes per day with the following "Windows Kernel Power Problem" Event Id 41 and

#

https://social.technet.microsoft.com/Forums/windows/en-US/308cbcb3-46ce-4f74-85f9-d87ce4cef0d6/kernel-power-event-id-41-task-category-63-spontaneous-improper-shutdowns-and-reboots?forum=w7itproperf

#

Two threads I've found with a similar issue, if those don't fix it, please post on one of those forums for more help

edgy owl Apr 7, 2019, 5:41 PM

#

the first thing i will do is check the memory

#

and go from there

keen spade Apr 7, 2019, 6:51 PM

#

@neat thorn I had tried that release and so on before too

neat thorn Apr 7, 2019, 6:51 PM

#

release and renew?

keen spade Apr 7, 2019, 6:52 PM

#

Yeah

neat thorn Apr 7, 2019, 6:52 PM

#

That doesn't do anything, just assigns your computer a new IP address

#

You need to /flushdns

keen spade Apr 7, 2019, 6:52 PM

#

I did that too

#

Only thing I havent done is port forward

#

Which I will try now, but what are the ports if anyone knows?

neat thorn Apr 7, 2019, 6:53 PM

#

Ok, slow down here

#

Do you have your In Game Server pings set at 1000?

#

Through Steam?

keen spade Apr 7, 2019, 6:53 PM

#

Yeah I do

#

Yep

neat thorn Apr 7, 2019, 6:54 PM

#

Your server results in The Isle set at 1000?

keen spade Apr 7, 2019, 6:54 PM

#

Yeah I kept it at 1000

#

As I reinstalled it fresh.

neat thorn Apr 7, 2019, 6:54 PM

#

I need you to do the other commands again and restart.
Admin Level Command Prompt
ipconfig /flushdns
netsh winsock reset
Then we'll try something else

keen spade Apr 7, 2019, 6:55 PM

#

Will try it in a bit as on a call at the moment, thank you for helping so far though

neat thorn Apr 7, 2019, 6:55 PM

#

If they still don't show, check the Steam Server Browser to see if they show there

keen spade Apr 7, 2019, 6:56 PM

#

I had tried through steam browser and they all show, it just wont connect when it launches the game

neat thorn Apr 7, 2019, 6:56 PM

#

Ok, try it again after the command prompt commands

#

There's still more things to try. If you can see them in the Steam Server browser it's not a port issue. 😃

keen spade Apr 7, 2019, 6:57 PM

#

Ah okay, thank you. I'll let you know when I do it, may be a bit due to call though

neat thorn Apr 7, 2019, 6:57 PM

#

That's ok.

#

I may or may not be here, I have some things to do myself. Make sure exceptions are added to not only Windows firewall but also your Antivirus firewall if you have one. Another thing to try is Right click The Isle in your Steam library > left click properties > local files > browse local files > TheIsle > Binaries > Win64 > launch TheIsle-Win64-SHipping.exe

keen spade Apr 7, 2019, 7:53 PM

#

@neat thorn Just tried the ipconfig and all that, didnt work again sadly

#

I have all .exe's and folders excluded on my Bitdefender and on my firewall I have The Isle and the Win64 one excluded

#

Its odd that it wont connect to the servers with the Steam Server browser, as I see them clear as day there

#

@neat thorn I found out my issue, I have a Maximus Formula z390.. So it has the 5GB Aqua ethernet port.. Server list doesnt work on the 5GB Ethernet port but works on the standard Intel port.. Any idea why on that? Otherwise I can play as long as on the standard Intel port

amber tide Apr 7, 2019, 9:54 PM

#

What speed is the standard intel port? Have you checked for the 5gb one maybe having closed ports?

#

@keen spade

keen spade Apr 7, 2019, 10:01 PM

#

Intel is 1GB, the Aquanita is 5GBe.

#

Neither have any ports closed as I could see stuff in steam server list

#

Just wouldnt let me join servers or see them in the game on the Aqua one

amber tide Apr 7, 2019, 10:24 PM

#

Interesting, well glad you were able to solve it

thorny tide Apr 7, 2019, 10:24 PM

#

Hello,
My friend is currently having an issue with The Isle, and she wanted me to ask about this issue for her.
She went to open the game, and it gave her a message saying it needed to install DirectX, despite the fact it was already installed. When it was finished, The Isle launched. After literally a second of running, it crashes, and continues to when she keeps attempting to open it.
She can't launch any other Steam game, either.
Her tag is NightlightTheTapeEater#8047 if she has to be DMed

#

Any help from anyone is appreciated

amber tide Apr 7, 2019, 10:25 PM

#

Tell her to post here so we're not going through a middle man please

#

She'll probably have to uninstall directX and clean install it again

tidal jewel Apr 7, 2019, 10:35 PM

#

Hello, yes. It is I. So basically I’m in the steam menu and when I double click on The Isle, supposedly going to run it, it says next to the title “Running” for about..a second and right after that itll say “Syncing” and then like after a millisecond Itll say nothing and there’s no message or anything. Whenever you try again, it does the exact same thing. It doesn’t run the game, it doesn’t do anything. We have tried what you have suggested already, but it hasn’t worked.

amber tide Apr 7, 2019, 10:35 PM

#

Have you ever been able to play the isle?

tidal jewel Apr 7, 2019, 10:35 PM

#

Yes

#

It’s something to do with the startup files. There’s a file missing in there that it’s searching for that’s preventing DirectX from running smoothly

amber tide Apr 7, 2019, 10:38 PM

#

You can't play any other steam game?

#

Right click The Isle in your Steam library > left click properties > local files > browse local files > TheIsle > Binaries > Win64 > launch TheIsle-Win64-Test and you should be prompted with an error which you can compare to the solutions below, if the error does not match those listed below

See below:

api-ms-win-crt-runtime is missing from your computer.
This error simply means that your Windows is lacking critical security updates and will be solved by downloading and installing any/all missing Windows updates.
msvcp140.dll is missing from your computer.
Your system is missing the latest Microsoft C++ Redistributables. You can download them here: https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads Download & Install both the x86 and x64 versions. Afterwards restart your computer.

The latest supported Visual C++ downloads

This article lists the download links for the latest versions of Visual C++.

#

If none of the solutions above solve the issue, An uninstall / clean install can fix this issue. When you uninstall, delete the Isle folder in Steam Apps to make sure any remaining files are gone.

tidal jewel Apr 7, 2019, 10:58 PM

#

I’m working on it. I have Niche-A genetics survival game as well, but for some reason that runs

#

It says that X3DAudio1_7.dll was not found

#

Also XAPOFX1_5.dll was not found

neat thorn Apr 7, 2019, 11:00 PM

#

microsoft says to download and run this

#

http://www.microsoft.com/en-us/download/confirmation.aspx?id=8109

#

For the audio file

#

For the other one, this: https://www.microsoft.com/en-us/download/details.aspx?id=35

Microsoft Download Center

Download and Install DirectX9 End User Runtime | Install DirectX, DX9

The Microsoft DirectX® End-User Runtime provides updates to 9.0c and previous versions of DirectX — the core Windows® technology that drives high-speed multimedia and games on the PC.

#

by chance, when was the last time she played it and what video card does she have?

tidal jewel Apr 7, 2019, 11:03 PM

#

Playing on a new laptop, nvidia GeForce gtx 1060

#

And I played it last week

neat thorn Apr 7, 2019, 11:03 PM

#

Ok, just checking

tidal jewel Apr 7, 2019, 11:05 PM

#

Wait wait wait

#

Back up
I played it last week on my old laptop, I just got this new laptop today

neat thorn Apr 7, 2019, 11:05 PM

#

Oh my

#

Well

#

In that case, update EVERYTHING

#

Drivers, Windows, everything

tidal jewel Apr 7, 2019, 11:07 PM

#

We’ve done all windows updates.
We’re working on audio updates

amber tide Apr 7, 2019, 11:10 PM

#

Sounds good

#

Everything needs to be updated/installed on the new one

neat thorn Apr 7, 2019, 11:18 PM

#

Video card drivers, hardware drivers from manufacturer

#

everything

tidal jewel Apr 7, 2019, 11:29 PM

#

We got one dll fixed

#

Workin on the other

amber tide Apr 7, 2019, 11:30 PM

#

Sounds good 👍

tidal jewel Apr 7, 2019, 11:45 PM

#

Okay so. One of the files is working. The first one.
The second one failed to download
It needs the one with the _7.dll

neat thorn Apr 7, 2019, 11:45 PM

#

THis wil get you the 7 dll

#

https://www.microsoft.com/en-us/download/confirmation.aspx?id=8109

tidal jewel Apr 7, 2019, 11:48 PM

#

Thanks
So like the game started which is good
But there was no audio
That’s why

neat thorn Apr 7, 2019, 11:49 PM

#

So you have sound or don't?

#

In game only or no sound at all?

tidal jewel Apr 7, 2019, 11:49 PM

#

All of the files ARE IN THERE

#

It’s WORKING

amber tide Apr 7, 2019, 11:50 PM

#

Woot woot

#

Welcome back to The Isle

neat thorn Apr 8, 2019, 12:05 AM

#

@atomic valve IN here

#

A Dev won't directly answer you

#

Is the server you're connecting to an older version?

atomic valve Apr 8, 2019, 12:06 AM

#

I honestly dont know

neat thorn Apr 8, 2019, 12:06 AM

#

Well, what version does it say in the server list?

atomic valve Apr 8, 2019, 12:08 AM

#

Its the current version from what my friend said

neat thorn Apr 8, 2019, 12:10 AM

#

Trying to see if I can find it now

atomic valve Apr 8, 2019, 12:10 AM

#

"One in the box Deathmatch"

#

Thats its name

neat thorn Apr 8, 2019, 12:14 AM

#

RIught click the Isle in Steam, choose Properties. Then click the Local Files tab and click Verify Integrity of Game files

atomic valve Apr 8, 2019, 12:15 AM

#

i did that

#

twice then, unistalled, restarted pc then reinstalled

#

and still having this issue i honestly dont understand why

neat thorn Apr 8, 2019, 12:20 AM

#

I went back and searched through the channel looking for this. People post they have the issue, then leave and don't post what fixed it

#

Try joining through the Steam Server Browser

#

Steam - View - Servers

#

At the bottom, click the Change filters list and choose The Isle, then find your server and click Connect

#

If that doesn't work, I may have another option to try

atomic valve Apr 8, 2019, 12:22 AM

#

ive been doing that also after i couldnt find it in game any more

neat thorn Apr 8, 2019, 12:23 AM

#

And.....same issue?

atomic valve Apr 8, 2019, 12:23 AM

#

yup...

neat thorn Apr 8, 2019, 12:24 AM

#

Ok, let's try the other workaround

atomic valve Apr 8, 2019, 12:24 AM

#

im all ears

neat thorn Apr 8, 2019, 12:25 AM

#

Close The Isle if it's running already first!

#

Go to your Steam folder - Steamapps - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe.

atomic valve Apr 8, 2019, 12:28 AM

#

ok

#

now what am i doing?

neat thorn Apr 8, 2019, 12:30 AM

#

Double click that file to start The Isle

#

and try again

#

with your server

atomic valve Apr 8, 2019, 12:30 AM

#

i did and i cant find it the server still

#

the*

neat thorn Apr 8, 2019, 12:31 AM

#

Can't FIND the server or can't join it?

#

Outdated client error?

atomic valve Apr 8, 2019, 12:32 AM

#

still havin the outdated

neat thorn Apr 8, 2019, 12:33 AM

#

On windows 10?

atomic valve Apr 8, 2019, 12:33 AM

#

yes

neat thorn Apr 8, 2019, 12:34 AM

#

Click the magnifying glass icon and search for %localappdata% then click on the folder in the Right Pane

#

Scroll down to and delete The Isle folder

atomic valve Apr 8, 2019, 12:36 AM

#

Wouldnt that delete the isle all together?

neat thorn Apr 8, 2019, 12:36 AM

#

no

#

not in the Appdata folder

#

Just your user profile and some config things that will get redone when you join a server

atomic valve Apr 8, 2019, 12:37 AM

#

ok

#

says no items match your search

#

OH found it

#

its deleted

neat thorn Apr 8, 2019, 12:40 AM

#

C:\Users\YourUserName\Appdata\Local is the folder path

#

May have to hit View at the top, OPtions on the right, CLick the View tab on the new window and choose Show Hidden Files, FOlders and Drives down below

atomic valve Apr 8, 2019, 12:41 AM

#

the isle folder has been deleted

neat thorn Apr 8, 2019, 12:41 AM

#

Try agian

atomic valve Apr 8, 2019, 12:42 AM

#

im saying i delete the isle folder you told me to delete

amber tide Apr 8, 2019, 12:42 AM

#

Yes so start up the isle and try it again

atomic valve Apr 8, 2019, 12:42 AM

#

oh gotcha

neat thorn Apr 8, 2019, 12:43 AM

#

I know you have the right version of the game from your screenshot so.....we have to be close

atomic valve Apr 8, 2019, 12:44 AM

#

HEY IT WORKED!! THANK YOU SO MUCH @neat thorn

neat thorn Apr 8, 2019, 12:44 AM

#

WOOT! You're welcome!

honest river Apr 8, 2019, 12:54 AM

#

<@&505047238674874368> I don't want to tag anyone too busy for this. I hope this isn't too much of a pester--- but what do we do if we catch a hacker in our server? (It's not an official server. It's one of the servers I own.) We have video recording, and they have been vac banned before as well

neat thorn Apr 8, 2019, 12:55 AM

#

I would send Punch a DM

#

That is allowed

pale pike Apr 8, 2019, 12:56 AM

#

yeah if you have legit evidence of it sending it to punch is the way to go

honest river Apr 8, 2019, 12:56 AM

#

gotcha! thank you <3!

remote palm Apr 8, 2019, 1:53 AM

#

📎 JPEG_20190407_205323.jpg

#

Don't know what's wrong but something is very wrong :/

neat thorn Apr 8, 2019, 1:56 AM

#

OH my

#

Did you just buy the game?

remote palm Apr 8, 2019, 1:56 AM

#

Yes, my old computer broke and now I have to use a older and worse computer, but still can handle The Isle

neat thorn Apr 8, 2019, 1:57 AM

#

That message means that your Video Card doesn't support DirectX 11. Which means you have to upgrade hardware before you can play the game

#

What video card is it?

remote palm Apr 8, 2019, 1:57 AM

#

Oh gotcha, well, now I can't even play my second favorite game

neat thorn Apr 8, 2019, 1:58 AM

#

Sorry! If it's not a laptop, can you put your video card from your newer computer in?

remote palm Apr 8, 2019, 1:59 AM

#

Nah, old Computer and Its my family computer, which means I have to pay another $1,000 just to play the game.

amber tide Apr 8, 2019, 2:00 AM

#

Or you could fix the other computer which should be cheaper hopefully

neat thorn Apr 8, 2019, 2:00 AM

#

So, what broke on your old computer? Surely it's not $1000 for a single part.

amber tide Apr 8, 2019, 2:00 AM

#

And if that message is coming up, you more than likely won’t be able to play a huge amount of games on that computer unfortunately

remote palm Apr 8, 2019, 2:01 AM

#

The whole screens all broken up, and I think the touch screen ability is damage after I punched it while loosing my safe file for a big project I was working on

neat thorn Apr 8, 2019, 2:01 AM

#

Oh, it's an All In One. Yeah, those aren't cheap to fix

remote palm Apr 8, 2019, 2:03 AM

#

Exactly. I really can't afford to pay it as well because my family doesn't have a lot of money

#

I'm a teen btw, which means I can't get a job and only get paid at least $2 just for chores, and I'm still in school.

neat thorn Apr 8, 2019, 2:04 AM

#

I had a job at 15, part time on the weekends

remote palm Apr 8, 2019, 2:05 AM

#

Yeah, but I'm an underaged teen

#

At the age of 12 btw

neat thorn Apr 8, 2019, 2:05 AM

#

Oh, well then. Might be worth investigating a new screen for the All In One

#

could be as cheap as a couple hundred dollars

remote palm Apr 8, 2019, 2:06 AM

#

The thing is, my parents don't buy me stuff anymore

#

And I only have $31 left

#

So it's gonna take at least 3 years just to repair a simple screen

#

Actually looking at it though it seems the screen just might be broken, and that's a laptop, and if I look at the pricing of the screen amount of money, I think it may be enough. To be continued later on

neat thorn Apr 8, 2019, 2:10 AM

#

If it has an external monitor port, maybe you can use that?

half urchin Apr 8, 2019, 3:12 AM

#

official us 3 doesn't show up in the server selections

kind kindle Apr 8, 2019, 3:12 AM

#

@half urchin Do you have official servers ticked on as a filter?
For some reason this server specifically has some issues with that filter. I'd try looking up The Isle Official US 3
With no filters.

half urchin Apr 8, 2019, 3:13 AM

#

Oh ok yes i do

#

@kind kindle Found it. Thank you

kind kindle Apr 8, 2019, 3:14 AM

#

No worries, happy to help.

edgy owl Apr 8, 2019, 6:25 AM

#

@neat thorn after I installed Windows when I first built the pc went in the bios and enabled something like threading for the ram and increased the voltage on them..and then increased the actual power supply within the bios..I set them back to default yesterday and I had no problems with any other game yet..would that be a reason of my problem running the Isle?

neat thorn Apr 8, 2019, 12:29 PM

#

@edgy owl very well could be.

void otter Apr 8, 2019, 1:27 PM

#

Got my game stuck on a infinite loop searching for a server.

neat thorn Apr 8, 2019, 1:28 PM

#

Are you on WiFi or ethernet?

#

@void otter

void otter Apr 8, 2019, 1:31 PM

#

wifi

#

@neat thorn

neat thorn Apr 8, 2019, 1:32 PM

#

Ran into an issue yesterday where one network card worked and the other didn't for someone else. Have you tried ethernet?

void otter Apr 8, 2019, 1:40 PM

#

Huh, Nothing changed,

#

@neat thorn

#

still trying to find a solution for the no server found thing BTW;

neat thorn Apr 8, 2019, 1:41 PM

#

Yeah, they show in Steam Server browser but not the Isle

#

right?

void otter Apr 8, 2019, 1:41 PM

#

yeah.

neat thorn Apr 8, 2019, 1:42 PM

#

Are you using a VPN?

void otter Apr 8, 2019, 1:43 PM

#

No.

#

Also, is it normal that there is a ton of "TheIsle" in my firewall?

#

@neat thorn

#

all of them share the same path

neat thorn Apr 8, 2019, 1:47 PM

#

I'm checking my firewall, brb

#

I have 3 entries

void otter Apr 8, 2019, 1:48 PM

#

k

#

I got 5 entries

neat thorn Apr 8, 2019, 1:49 PM

#

Right, I have more I think because I run my own server

#

I would remove all of those and start up The Isle again

void otter Apr 8, 2019, 1:49 PM

#

Okay.

#

"No server found" ....

neat thorn Apr 8, 2019, 1:53 PM

#

And it didn't ask you to add anything to the Firewall>?

void otter Apr 8, 2019, 1:53 PM

#

yes it did. I checked both.

neat thorn Apr 8, 2019, 1:53 PM

#

Private and Public?

void otter Apr 8, 2019, 1:53 PM

#

yes.

neat thorn Apr 8, 2019, 1:54 PM

#

How many entries in your firewall now?

#

We may need to manually add one

void otter Apr 8, 2019, 1:55 PM

#

Two entries right now.

neat thorn Apr 8, 2019, 1:55 PM

#

One for The Isle.exe and one for Win64-shipping.exe?

void otter Apr 8, 2019, 1:56 PM

#

Uhm, both are for the win64-shipping.exe

neat thorn Apr 8, 2019, 1:56 PM

#

Ah, ok we're getting somewhere. Add another manual entry for TheIsle.exe located in your SteamApps, Common, The Isle folder

void otter Apr 8, 2019, 1:56 PM

#

Do i set it as an exclusion?

neat thorn Apr 8, 2019, 1:57 PM

#

In WIndows Firewall?

#

Just click the Add Another APp button, browse to the Path, choose the EXE, chekc both network types and click Add

#

wow

#

typing fail

#

Or is this an Antivirus firewall?

void otter Apr 8, 2019, 1:58 PM

#

windows firewall

neat thorn Apr 8, 2019, 1:59 PM

#

Yeah, follow my steps above

void otter Apr 8, 2019, 1:59 PM

#

did it, still "no server found"

neat thorn Apr 8, 2019, 1:59 PM

#

Are you doing this with the program running?

void otter Apr 8, 2019, 1:59 PM

#

without

#

wait you mean the isle?

neat thorn Apr 8, 2019, 2:00 PM

#

yes

void otter Apr 8, 2019, 2:00 PM

#

yeah i did it without the program running

#

And still got the no server found

neat thorn Apr 8, 2019, 2:01 PM

#

Ok, so to review, Steam Max Server pings is 1000 right?

#

and they still show in Steam Server browser?

void otter Apr 8, 2019, 2:01 PM

#

yeah

neat thorn Apr 8, 2019, 2:02 PM

#

Antivirus?

void otter Apr 8, 2019, 2:04 PM

#

none

#

windows defender

neat thorn Apr 8, 2019, 2:04 PM

#

Ok

#

Is your network set to private or public?

#

RIght click your connection, Open Network and Internet connections, click WIndows Firewall in Blue near the bottom. On the next screen, click the ACTIVE network, then turn the firewall OFF.

void otter Apr 8, 2019, 2:10 PM

#

okay so

#

network is public

#

turned firewall off imma try

neat thorn Apr 8, 2019, 2:11 PM

#

If this is a home network, I'd recommend Private BTW

#

If you're on Public WiFi from somewhere else, keep it Public

#

BRBm, 10 minutes or so

void otter Apr 8, 2019, 2:12 PM

#

aanndd no, still not working

neat thorn Apr 8, 2019, 2:25 PM

#

With everything that we've changed I'd do the IPconfig again
Admin level command prompt
ipconfig /flushdns
netsh winsock reset

void otter Apr 8, 2019, 2:52 PM

#

alright, gonna retry this

#

Nah, still no server found

neat thorn Apr 8, 2019, 3:02 PM

#

What happens if you load TheIsle-Win64-Shipping.exe instead of The Isle.exe?

edgy owl Apr 8, 2019, 3:12 PM

#

do i need to worry if my gpu uses 100% of it?

neat thorn Apr 8, 2019, 3:17 PM

#

100% of what?

#

It's going to depend on the GPU

#

In Game my RTX2060 is at 50% or more

edgy owl Apr 8, 2019, 3:29 PM

#

100% of it power..while running the isle my cpu was at 60% and gpu at 80-90%

#

if its running at 100% would it cause any harm?

neat thorn Apr 8, 2019, 3:30 PM

#

No. What GPU is it?

edgy owl Apr 8, 2019, 3:30 PM

#

gtx 1060 6gb

neat thorn Apr 8, 2019, 3:30 PM

#

100% power or 100% load? Are you in Resource Monitor or Task manager?