#old

1 messages · Page 32 of 1

warm harbor
#

Pubg should be renamed to hubg

silent zenith
#

My feedback would be:

Change the game's name to HUBG

Fullform: Hacker's Unknown Battle Ground

Full of Hackers, No legit players found here

fair valve
#

At this point its better not to open pubg its a dead game now ....
In single lobby there are more than 2 hackers.
Enough of this.

unique talon
#

damage the game in the pubg mobile cheat injection please repair it😩

sullen hound
#

fix paradise plzzzzz always one player goes underground

barren pelican
#

@silent zenith I totally agree with you ! Hackers are killing this game each time you play even classic matches hackers are exist .. and especially bonus challenges you either die from ddos hacker or from aimbots ... the game was done I think

knotty geyser
#

@astral lava No advertising in here.

reef ferry
#

Why the customers service didn’t reply me .? 5 days ago I was sent messages but they are still not answer the message please if you’re need some I have a lot proofs
If your can’t help customers then still here and lied with peoples
please help me many times i was contacted with the customer service then they are didn’t help me 😢 don’t know what should i do ??

my id: 5528745953

Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14 Device: iPad Pro
Wi-fi / Cellular: WiFi
Country: Indonesia
iOS : 14

broken birch
#

I played two matches server crashed and everyone land... Finally bot got chicken dinner!!! Dear PUBG please solve this

finite sigil
#

hey guys anyone have a problem with oneplus 6 and 6t phones while playing pubg mobile ?>

paper stratus
#

I am not getting the bestial instinct set after the update, I already logged in for more than 60 days please fix the bug and give me my outfit!!!!
ID: 5581136268
Name: 9jaÐêmðñTR
Huawei nova 3i
Cellular
Nigeria

neat hedge
#

@sick widget update your servers bcoz ddos attack and server freeze issue I'm not playing in solo fpp matches many time -40 to reach conquer

patent star
#

@sick widget please fix the game, bugs, hacks, ms do something I know the game is free but I spend money getting skins and it’s not fair to deal with hacks everyday 👀💁🏾‍♂️🤦🏽‍♂️

orchid cave
woeful yarrow
#

Move-able UI when editing in game controls like COD‚

Its really annoying when you can't edit your controls in the top kiddle ( where the UI is located ). I have to reset my controls everytime inorder to replace it since i cant click it

for example

My killfeed isnt properly placed its placed on the top middle ( where the UI is located ) and i cant even move it cause the game registers the UI as an touch input. its really annoying

teal orchid
#

hey guys anyone have a problem with oneplus 6 and 6t phones while playing pubg mobile ?>
@finite sigil

No issues for me on OnePlus 6 (smooth + extreme). What issue you are facing?

lone rover
dire brook
#

Server hack still it's not fixed

worldly portal
#

Fix your game

stoic slate
woeful yarrow
keen holly
#

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @woeful yarrow.
Additionally you can report them via http://cheater-report.pubgm.cc/.

woeful yarrow
autumn wedge
#

Can i use Bluetooth mouse??

loud urchin
#

@autumn wedge you may get ban

tiny mural
#

Bug: Your fcuking game is a bug.. Fix it.💩

woeful yarrow
#

Any one facing issue in FPP solo for ping? Im getting 100 to 120 ping in lobby and in plane or if i jump in start but the ping goes to 968 after crossing halft of the plan path and kepps happening every game.

left capeBOT
silk gorge
#

Even free fire have better game right now while few month ago free fire shit was not even close to pubg, no cheaters there if they catch they do device ban so only few cheaters might be found, skins are much cheaper, events have free skins not 3 days shit like here, creates have much better chances 😂 i was calling Free Fire #1 shit game now imagine what i think about pubg if i say that for this moment free fire is much much better 😂 good job Pubg administration u finally destroyed Great game 🙏🏻

granite socket
patent obsidian
#

When ther is a server freezing by cheaters take the bots offline and dont give players anye mines

woeful yarrow
#

Not bcs they just developed new server freeze things lol its called
Server freeze v3 and its damn 200mbs 👆👆

severe epoch
#

Just wanted to say that the distribution of 3rd party software to gain advantage has increased.
Recently I passed by an ordinary internet Cafe seeing people play pubgm on emulators with Wallhack and aimbot cheats.
As a mobile player I confirm it's the same problem.
An urgent notification towards the higher ups is requested.
Playing versus cheaters in each 2-3 matches has gotten horrible, whether it's a Server crashing hack (legitimate video is available if required) or blatant aimbotting or Wallhacking.
Daily in game reports started to feel like they're ignored. Posting proof in the website is a hassle.

  • Middle East - Diamond - Crown
  • Huawei p30 pro
  • 761575319014473729
    Fix ASAP.
winter nacelle
#

Tencent - Why we have not received 9/25 - 10/1 weekly ban report yet?

burnt ridge
#

Идёт набор в бригаду mood 69
Тэг: 69
Бригада для
Праков/Туриков/ТдмКВ
ОТ вас
:
КД 3.00
От 14лет
Карта Смены Имени
Устройство 50fps+
Если КД ниже 3.00можем тдм проверить
Писать в лс

vestal shard
left capeBOT
#

Please do not use languages other than English, @burnt ridge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

vivid moss
scenic sphinx
#

i got my acc after 10 years 😦

strange rune
#

Hi i can't install any map in my account i did everything I even factory reset my ipad still can't download any map plz respond if you know the solution

woeful yarrow
wary cairn
white light
#

Would love to see PUBG come out with a capture that flag style game. Get the flag and run it back to your base for points.

woeful yarrow
#

So my first video shows the first encounter( I wouldn’t call it a bug not sure) with an issue. It kept loading my screen forever waiting to get in the game until it kicked me out. I thought it was my wifi but my doubt were cleared as I would say in the second 9 seconds video. Those other 3 people I was with were my friends. They had the SAME exact issue I did the same time, screen won’t stop loading and we could still vc and hear each other. My friends are like “what is going on?!” I replied “are you all having this too?!” They said yes... we all did have it. No idea wtf is that but it’s an issue apparently. Our network connection has nothing to do with it. Plz fix this.

stoic slate
radiant dew
#

please Pubg Mobile bring back the south african drop down server within Europe Server playing in 280ms is bad specially against hackers from Middle East playing at 20ms

bright pawn
rocky solar
#

games full of lags server stopping we already can't play just 1 game without lag and ms up to 900

left capeBOT
strong burrow
#

I don’t have bugs to report, only some general feedback...
Trash odds. In fact, lying odds.

woeful yarrow
#

the game is about hackers
use hacks to play
gg PUBGM

quaint relic
#

Is that 25 mb update is anti cheat patch

misty field
#

@quaint relic I don’t think so, maybe a new events payloads 2.0 ? or reward events or exactly blackpink events? ThinkO_O

scenic vessel
#

You devs still don’t get it. People don’t want time limited items. They want them permanent. Also, WHEN IS THE FUCKING EXACT DAY PAYLOAD 2.0 IS COMING OUT?!

woeful yarrow
#

@scenic vessel payload 2.0 next week confirm
For proof in rp week 4 mission are about payload mode 😂

bleak coral
unkempt turret
#

LOL

digital schooner
#

Play other maps like Sanhok

slim chasm
#

wtf

sudden goblet
#

we need tecent customers here in server @clear crystal

keen holly
#

The Developers are aware of this issue and is working on a Fix, @bleak coral.

You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

left capeBOT
severe talon
#

always have i high ping on xiaomi note 8
even if i use 4G the ping steal above 200ms me and all my friends that have same mobile have this problem & in spectat mode i don't see the enemies
syria

nimble comet
#

I'm facing a problem of old version but I'm in new version please solve this issue immediately

cobalt osprey
#

Hey please fix server freeze issue as soon as possible... While trying other maps in solo fpp... Match making is long

calm cosmos
#

Hackers are stopping the servers do something about it , baneed the hackers we dont need new skins that what pubg care about Money and money no fair play at all

left capeBOT
keen folio
#

FIX UR FVCKING SERVER DELAYS!

glacial quiver
#

PUBg when will the server freez will be ok

wise sparrow
#

Hlo plz give me my points back

lucid gull
real vault
#

@lucid gull cheat magic bullet

slate ibex
#

My account is lose pls help me

abstract wren
#

Server Freeze in each and Every game man

bold lichen
#

hackers ddose the servers bro@abstract wren

dense hull
#

@abstract wren same for me.. to many cheater

solar elm
#

My account is lose pls help me
@slate ibex
#questions

marsh coral
woeful yarrow
#

Huh

knotty geyser
#

The event is not closed, @marsh coral Try clearing the app cache and check again.

marsh hawk
#

@PUBG MOBILE#5879 Is it true that PUBG MOBILE is under attack?

molten basalt
brave crest
#

Hello PUBG Team, I hope to deliver this message to the game's security team, please remove Aim assist from the game and use it against cheaters to close the Aimbot hack bug and increase the safety of the game

gaunt meadow
#

Could you report my issue as well @left cape I play on iPhone 11 and xs max Nd Both phones sensitivity feels too different while I’m playing on the same id with same sensitivity and everytime I press peak fire and crouch the person just stands still doesn’t move on my xs max while I dun have this problem on my iPhone 11 id 5259661198 device iPhone XS Max WiFi country Pakistan

upbeat copper
#

When ther is a server freezing by cheaters take the bots offline and dont give players any minus

coral scroll
#

Yesterday when I was on Instagram a ad came in which the username and profile picture was same as pubg offical Instagram account and they asked me to long in my pubg account via Facebook I did that and yesterday night my account was banned for 1 day and my Facebook is disabled and I can't log can you all pls help me I am fair player who does user hacks or all

My id - 592258232

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

pallid rock
manic spindle
#

Can Pubg Management Give My UC Back Because My Royale Pass Is Going To Waste This Season Because Of The Current Server Issues I Can't Even Enter The Match Even If Can Enter My Ping Is About 968 ms So How Can I Complete My Mission When Your Server Are not Ok Pls Fix It Or Give My 600 Uc Back Kindly.
My Pubg I'd 526305600
Country Pakistan
WiFi and Cellur Both
Device Nokia 3.2

reef dagger
#

Need old male and female face appearances and hairstyles and beard appearances too for default characters again please

keen holly
#

Try joining a TDM match, and then exit it, @pallid rock.
The glitch will be Fixed.

rustic magnet
#

Well i couldnt kill enemies and win the game even on solo matchd, my s15 stats already destroyed due to desync and packet loss problem

upper plover
#

Asia server lag is bad

woeful yarrow
#

I cant enter a match in KJRP server Duo FPP.

fading swan
#

Charcter I'd:5835797441
Name: InSãne乂Shotz
Device: Redmi note8 pro
Country: India
Network: Cellular network

I had purchased rp and collected all rewards which contains of 90 uc .I got displayed uc amount in my profile but when I again restarted uc I redeemed from rewards of 90uc were disappered. Please resolve this issue.

outer prairie
#

Yes me also same problem asia server is high ping and lagging

Character ID: 5848858545
Name:《JK》《BTS》
Device: Redmi note8
Country: india

left capeBOT
rough yacht
woeful yarrow
dreamy charm
#

PUBG MOBILE IS NOT WORKING ON SAMSUNG GALAXY NOTE 3, PLEASE FIX!!!!! EVERYONE PLEASE COMPLAIN TO TENCENT AND LEAVE A 1 STAR SO THEY CAN FIX

unique rivet
tardy turret
#

when will the ddos attack the fixed

regal saffron
#

PUBG MOBILE IS NOT WORKING ON SAMSUNG GALAXY NOTE 3, PLEASE FIX!!!!! EVERYONE PLEASE COMPLAIN TO TENCENT AND LEAVE A 1 STAR SO THEY CAN FIX
@dreamy charm that's because you have a very weak device it cant run go buy a better phone

glacial quiver
#

When I am matchmaking server is not responding match is not starting plz fix

lofty sleet
#

Does anyone have any update on issue of DDOS attacks?

quaint otter
#

Hello after the update to IOS 14.0.1 All high-end devices have been lagging in the middle of games, whether in casual or scrims, what can be done about this?

tired pilot
#

Nothing buddy

stiff light
#

Hello after the update to IOS 14.0.1 All high-end devices have been lagging in the middle of games, whether in casual or scrims, what can be done about this? Takes long before bullets register self and I mostly lose cqc fight cos of this. Internet is okay device iPhone 11. The. Game API Should correspond to the latest iOS !

shrewd berry
#

i want to contact security team of pubg need to discuss very importtant thing so how can i?

knotty geyser
#

desync and packet loss problem are something with your internet connection, @rustic magnet.

#

@coral scroll account responsibility is yours and you shouldn't fall for such scams, contact Facebook for further and report that page to instagram.

#

Try a different mode, @woeful yarrow, @woeful yarrow.

left capeBOT
#

You can contact the customer service via the game settings, @fading swan. Refer to subpoint 5.3 in #faq for further instructions.

tiny sandal
#

Why 60FPS is not unlocked on Redmi Note 9 Pro Max?
I thought update 1.0 was going to unlock better frame rates.

mint rain
copper notch
#

@mint rain same happening with me since Morning

brittle aspen
pallid sigil
#

Buug

true bane
#

Gand marao

small meteor
#

Hello this person is playing with cheats. He has an aim on his head, all the bullets fly to his head, will hack he sees everything. He has been playing for 4 weeks and he is not banned why. cosmicHarly, uid 526023484

sand ridge
#

@small meteor Learn English

late pike
#

@mint rain @copper notch R u both from India?

unborn dirge
#

PUBG MOBILE IS NOT WORKING ON SAMSUNG GALAXY NOTE 3, PLEASE FIX!!!!! EVERYONE PLEASE COMPLAIN TO TENCENT AND LEAVE A 1 STAR SO THEY CAN FIX
@dreamy charm

who plays on a Note 3, its not capable of running pubg, u should just spend $300 and get a A50, or u could play candy crush

teal orchid
#

Hello this person is playing with cheats. He has an aim on his head, all the bullets fly to his head, will hack he sees everything. He has been playing for 4 weeks and he is not banned why. cosmicHarly, uid 526023484
@small meteor

Better to report using the in game report function. I can confirm that he will got banned sooner or later. Thanks to Pubgm that they are very aggressive now in banning the hackers. All the hackers videos I have reviewed till now got banned and most of them were last season RP100 player and got M4 glacier upgraded to max. This confirms that Pubgm will ban all the hackers even they have spend a lot of money in their accounts. Thanks to Pubgm great work

plush latch
tulip narwhal
prisma saffron
mild pulsar
#

@small meteor

Better to report using the in game report function. I can confirm that he will got banned sooner or later. Thanks to Pubgm that they are very aggressive now in banning the hackers. All the hackers videos I have reviewed till now got banned and most of them were last season RP100 player and got M4 glacier upgraded to max. This confirms that Pubgm will ban all the hackers even they have spend a lot of money in their accounts. Thanks to Pubgm great work
@teal orchid
They will be banned for limited time dude ..After 2-3 weeks or months those people will play again.. Tencent can't just loose their main source of income from cheaters.. Nevertheless who even plays this game yet! All the fun is spoiled..It's just piece of trash now..

indigo flint
#

Add grenades with each spawn to Gun Game. Too many spawn campers and it gets annoying

signal kite
#

@sick widget , I am not sure if this is a game problem or the new IOS update, but please tell me the reason why I’ve been having microphone issues?

Whenever I play and turn my mic on, pretty much I can hear my friends talking except that I can NOT the game clearly.. the shooting, footsteps are very low to hear unless I turn my mic off.. it is really annoying.

Plus, i have couple of people with the same issue that I’m having right now. However, I have tried to reset my iPhone 7 Plus, I have repaired PUBGM, I have checked my In-game audio settings, some people told me to add specific codes of “DNS” on my WiFi and done that but DID NOT WORK.

I STILL HAVE THE PROBLEM! Ever since the new erangel came out, suddenly I have mic issues.

faint yarrow
#

Any update about server down hack where hackers make 968 ping

left capeBOT
split hatch
#

@woeful yarrow > WHY MATCHMAKING TIME VERY HIGH I M WAITING SINCE 10-15 MINUTES
@woeful yarrow because the servers are ruined by hackers,i think some are shut down,and only few are running

sharp dirge
#

Hello after the update to IOS 14.0.1 All high-end devices have been lagging in the middle of games, whether in casual or scrims, what can be done about this? Takes long before bullets register self and I mostly lose cqc fight cos of this. Internet is okay device iPhone 11. The. Game API Should correspond to the latest iOS !
@stiff light I agree. Please optimse your game for IOS 14. I have been facing huge frame drops on iphone XR ever since i moved to IOS 14.

pliant agate
#

ada

radiant dew
#

HELP FiX THIS MATCH MAKING ISSUE
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby giving 250ms it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

cedar lantern
#

5942723536 report this account

scenic sphinx
#

Id:5601040815
Device:iphone 6plus
Country:Suriname
Network:wifi

I was in cheerpark with my friends and got a message that i got banned for 10years.i didn’t break the rules or anything.they ban me for no reason.can you help me to get unban?thank you!

tiny coral
#

What's the new about anti cheaters ??

undone spindle
#

Optimize the game broo

young folio
#

The last update i cant open my account....id 5173694199

analog igloo
fathom berry
#

Rage gear: No damage awarded when driving the buggy. Cannot arm RPG if driver has the car.

vestal shard
digital sonnet
#

Remove blackpink collab they are noob

outer beacon
#

Black pink is rarted.

woeful yarrow
#

I still had waited but Match is not starting after the estimating time. I switch to other mode like you said , there working. But if i play classic mode. Its not letting me in a match. Recently, my mission was to go conqueror this season and I had almost reached to crown 1. Now its not letting me in on any match. Server is KRJP and i am living in middle east.What would be the solution?

glossy yarrow
zealous kite
#

Again and again I face this login issue.
Not able to login using Facebook
ID-5130893152
Device- iPhone 11 Pro Max.
Country- USA
Wifi and Mobile network both.
I wasn't able to login 5-10 minutes back and now I'm able to login,this issue can come at anytime.

Second issue is with the Spectate mode bugs and Sniper bug where even if you shoot someone on head or body, the shot won't get registered but the other person is able to kill you even when your ping is good and device too, happened multiple times.

left capeBOT
covert vale
#

@sick widget I got 90fps settings after 1.0 update but...when I switch to 90fps it is not giving 90 fps...it giving only 60 fps... what was that problem...can u please help to fix it

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

rain oyster
#

@clear crystal Every time you said we will fight and get rid of cheater the more of hackers appear!! Now ddos attack become more common in this season! When will you realise that you have a very weak security team !! I suggested to you before that if you cant make a strong anti-cheating system to stop hackers then, make those conditions that will help to reduce their effect:
1- Match players based on their levels and ranks.
2- Minimum required level to enter TOP 100 should be 60.
3- Players with level more than 60 can't play with account less than level 50 if his rank Diamond V or above.
4- Minimum account level to participate in Crew Challenge should be 60.
5- No one should get conqueror title until his account rechecked specially the games with high kills even if takes one day to do it.

woeful yarrow
#

In server freeze ppl who got loss pints should get there points back bcz that is not fair with legit player.

pallid rock
teal orchid
#

@teal orchid
They will be banned for limited time dude ..After 2-3 weeks or months those people will play again.. Tencent can't just loose their main source of income from cheaters.. Nevertheless who even plays this game yet! All the fun is spoiled..It's just piece of trash now..
@mild pulsar

All are already banned for 3650 days (10 Years) not for few weeks. Pubgm is really doing good job but will take some time to ban all of them.

dense cipher
#

Ban the game in arab countries and solve 90% of hax problem easy lol just make anything up as excuse for banning

radiant cairn
#

https://youtu.be/JqM8_VBT31c
@pine robin

Clearly they are cheaters, using ESP, Aimbot, Magic Bullets , speed and flying vehicles both of them . Then they get killed by another cheater. This PUBGM these days Hackers Vs Hackers.

silent zenith
#

Why can't we pick up one item that is kept on school's hall's window

left capeBOT
#

Hello, @pine robin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

knotty geyser
#

@pallid rock Did you tried doing a Routine repair?? for further use #questions

#

@woeful yarrow Because only a few plays that mode.

dire brook
#

I didn't get DDOs attack on 3 match continuously !! Did they fix that ?

dreamy charm
#

@regal saffron
HOW IS IT WEAK? I PLAYED PUBG A FEW DAYS AGO JUST FINE. NOTE 3 AND IPHONE X HAS THE SAME RAM. DO YOUR RESEARCH.

soft oasis
#

Can someone tell me how I can improve my ping? Because it always went to 900ms. I can play other games like cod but I can't play a match in pubg. My id name is Gurpeet3235

left capeBOT
woeful yarrow
#

Brothers in Arms doesn't even work anymore, whenever I get matched, I always stay in the lobby while the other player goes into the match.

plucky kraken
#

@dreamy charm First you go and do some research... apple's 2 GB ram is equivalent to 6 GB of Android's ram. So, don't think both ram's are same

loud urchin
#

@dreamy charm Your CPU is the one which should be powerful, RAM has little to no connection with smoothness of the game!!
Wait!! You are comparing iPhone with SAMSUNG note 3!!!! Seriously!!!

woeful yarrow
#

In My Match Whole Server Landed At One Place Because In That Match Was Hacker Plz Ban That Hackers They Using Dettos Attack In PUBG MOBILE
Only Fair Game Environment

cobalt osprey
#

It almost 1 month that a statement from PUBG corporation to remove tencent publis rights in india ......but no movement we found on pubg coming back to India

woeful yarrow
#

wow server hack everygame in tpp solo

noble orchid
#

My friend account got bane for cheating, hes not even cheating, he has a bad aim, cant do anything weird, or what else thats look like cheating

woven granite
#

My friend account got bane for cheating, hes not even cheating, he has a bad aim, cant do anything weird, or what else thats look like cheating
@noble orchid why you are posting on the behalf of your friend or your friend is actually you😀

woeful yarrow
#

My internet is ok but Pubg isn’t idk why but it went 80 ms to 400 ms to 600ms and went back to 40 or 80 ms idk why Pubg should fix it

timid tangle
#

@sick widget U need to add , we can copy others claw setup in game

unique rivet
pure granite
#

i think your account has been hacked or bugs

west cargo
#

Suggestion:-

Remove PUBGM from Google Play Store cuz the game is unplayable in most of the android devices due shitty lags and high frame drops even in high end devices👎

marsh hawk
#

@sick widget Why is the protection of PUBG Mobile the Chinese version strong?

coarse robin
#

Why you don't give uaz and bag skin in rank rewards like pubg pc ?

topaz sierra
#

Server freeze

keen holly
#

The Developers are aware of this issue and is working on a Fix, @woeful yarrow and @topaz sierra.
For information regarding server freeze hack: #news message

You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

And, Unfortunately, You wont get your lost points back.
But, You can get by playing matches.
Feel free to share your Feedback here, Suggesting to create an Points appeal Page.

gentle charm
#

What I can do for the issues
@unique rivet Update to newest version

marsh mantle
#

What sort of glitch is going on in pubg now

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

terse trellis
fierce coral
#

Please fix the audio issue on iphones running IOS14

sharp dirge
#

Fix this joystick issue. My character stops movement due to this glitch 😡😡😡 it says sprinting locked but character is not moving
Device : iphone XR
It’s happening ever since updated to ios 14 fix it ASAP

sudden hazel
#

Suggestion:-

Remove PUBGM from Google Play Store cuz the game is unplayable in most of the android devices due shitty lags and high frame drops even in high end devices👎
@west cargo Totally agree!

steady zodiac
desert moss
#

Character stops movement when i press fire crouch scope and peak at the same time. It stands still and i gets killed everytime. Please fix it
Device: iphone XR ios 14
Country: Pakistan

teal orchid
#

Character stops movement when i press fire crouch scope and peak at the same time. It stands still and i gets killed everytime. Please fix it
Device: iphone XR ios 14
Country: Pakistan
@desert moss

Looks like the issue is because of ios14, also there is copy paste and mic issues for most of the users.

tawdry pasture
#

SMGs suppressor is now able to use on pistols
but its pistol version is not removed
and can’t even use on pistols
id: 5281950285
iPhone 8+
Wifi
Vietnam

stiff light
#

The game is not just working well on iOS 14. FPS issue, lag , bullet don’t register as fast as it should. I was forced to set my iPhone 11 to smooth and ultra yesterday 😂😂 and it’s still the same shit. TF will I be playin 45FPS on 60fps device cos u can’t fix ur game.

dense cipher
#

^ this lol optimize it on ios14 Screen randomly stop responding and u gotta double click, Never ever happened before Game already got hakersss every second match and now all these problems even for iphones lol

frank flume
#

Hi there, Is there a problem with the middle east server? Before 3 days i have 20 ping now my ping is 120?

left capeBOT
fallow ridge
#

https://www.youtube.com/watch?v=zzl-ZPk7lMw another interview with real cheater as a proof that pubg dont ban cheaters, he say that he got ban several times with 10 year time, but in few days he was able to log back on his account and cheat again and again 😄 and after some trash support or admin team come and say that "ban pan system" is working and pubg is actually banning cheaters thats just bullshit and lie to community.

woeful yarrow
#

People are playing in kjrp server my friends are going but when i play a match its not letting me in?

glossy yarrow
#

Behen ke laudho madarchodo login error kyo ho ra h baar baar fix ni ho ra h kya bhosdike aukaat bahar h kya madarchodo

mild wind
#

Behen ke laudho madarchodo login error kyo ho ra h baar baar fix ni ho ra h kya bhosdike aukaat bahar h kya madarchodo
@glossy yarrow Firstly dont abuse brother secondly you maybe using jio try shifting to airtel it may help Alright

mint igloo
#

Hi, after PUBG MOBILE 1.0 New ERA update we can't play game smoothly you said you will fix 76% lag in next update but rather then there come some more lag in game, we can't spray like we do in previous ERA in season 9/10/11/12 and some time gyro can't handle the spray it's too shaky and lagging while firing on enemy please fix these all problems as soon as possible...

I'd: 5320839497
Realme 3 Pro
Cellular Data
PAKISTAN

vagrant shuttle
#

I don't have 90fps option on my device
My device offer all 60/90/120 fps
Ram 12 GB

ID:. 511940380
Device:. Asus Rog phone 2 Tencent edition
Country: Oman
Connection: Wi-Fi

woeful yarrow
#

pls secure the server from ddos attack which is affecting our match like the cheater makes our ping 968ms btw its not my internet issue i think the name of the hack is called server freeze hack

left capeBOT
rustic magnet
#

Suggestion:-

Remove PUBGM from Google Play Store cuz the game is unplayable in most of the android devices due shitty lags and high frame drops even in high end devices👎
@west cargo

not optimized for most of the androids, only iphones and oneplus smartphone partnership

rapid cloud
#

id 5501549198 country uae dubai device is pc coi 5 2nd edition- earthnet connection..i have a issue not matching on gameloop from yesterday morning some time it will matching .it is very rarely.so kindly see my issue with this bug

shrewd berry
#

I can't login please say a way 😭😭😭

silk gorge
#

Just played a match, was killed by cheaters squad after what i started to record them and spectate, in a while that squad was killed by another cheaters, in the end match finished with 6 cheater squads with xray, magic bullet, car speed/jumping 😂 this game looks more like cheaters vs cheaters now than players vs players 😂 and after playing such match some support or admin freaks come and tell me that pubg ban many cheaters ye sure tell me another bullshit plz 🙏🏻😂

left capeBOT
tidal grotto
#

How many time to fix server freez problem

hybrid terrace
#

why doesn't Pubg Mobile put our flag? (GIPSY) ☹️☹️

shell grail
#

Is server freeze solved

vestal shard
little hemlock
#

When will pubgm give birth to this baby:hahaha:

And I hope I get that feedback in this life:hahaha:nope u ain't getting nothing buhahaa
@vestal shard

rain estuary
#

IN India every single player use hack
In game i have only 93 friends
But almost 60 to 70 players are hacker
And they pushed coq.... use hack
Pubg mobile developers what r u doing
U only concentrate on car skin , gun skin bla bla bla..

real vault
#

I got banned by using Gamers GLTool Free 😭😭

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

dire brook
#

I made a mistake I linked my pubg account to a Gmail and I forgotten the password and I don't have recovery for thatpleading_face.how can I get my account back any way ?

sullen laurel
#

My id region is not changing
Ẉ么Finisher
5497123948

west cargo
#

Thank you PUBGM for making the game very much smooth in even low end android devices......I am getting constant 60 even during fights in my low end device🙏👎

timber gust
#

@west cargo OP JOKE 😂😂😂

faint seal
#

Slow Movement bug in TDM.this is quite frustrating bug, Anyway to fix this?
5522250800
Emulator (Gameloop)
Wi-Fi
Pakistan

white garnet
flint creek
#

fix tdm glitch on wifi

sage plank
#

Please bann server freez hack

warm vale
#

what happend wiyh admin they send news new event why they not work server freez problem no need new event just fix this problem we start playing pubg i am not paly last 8 days pubg.

sinful crow
#

Thank you PUBG MOBILE TEAM for whatever you have done so far.
I am finally playing in a safe environment away from hackers.
Absolutely an amazing job.
I AM PROUD OF YOU ♥️🙌

robust marlin
#

My PUBG account has been banned for 10 years without reason and I do not use any cheat programs and I have not violated the rules. Please review account activity and return my account. Id: 5323261065
Name: I'M々 『RANDA』

shrewd inlet
#

I reported my teammates for friefing but they didnt get frozed and 3 griefed me but i only recived an mail saying only won teammate points were deducted i want my other teammate points to also be deducted and they won the match .

rain oyster
#

@clear crystal if you cant make a strong anti-cheating system to stop cheaters then, implement those conditions that will help to reduce their effect:
1- Match players based on their levels.
2- Players above level 60 can't play with accounts less than level 50 on servers where their rank is above Diamond V.
3- Minimum required level to enter TOP 100 should be 60.
4- Nobody should get conqueror title until his account rechecked specially the games with high kills even if takes one day to do it.

Hopefully you will take it in your consideration.

woeful yarrow
#

T

sacred verge
#

Dear PUBGM developers approximately 15 to 20 bots are spawning in near pochinki 2 bun houses people are increasing their K/D ratio by killing bunch of bots please fix this bug no matter which tire you are in...they are getting 10 to 15 bots some times its more than 20 hope you understand my words

sharp dirge
#

The game is not just working well on iOS 14. FPS issue, lag , bullet don’t register as fast as it should. I was forced to set my iPhone 11 to smooth and ultra yesterday 😂😂 and it’s still the same shit. TF will I be playin 45FPS on 60fps device cos u can’t fix ur game.
@stiff light I agree and its been month but they don’t even fix it.

viral hornet
#

The game was unplayable because of the hackers and then the DDoS attacks, what's next?

coarse robin
sudden birch
#

Hi, guys, I have a problem with ping. I have a good phone and internet, but my ping often increases to 968 ms. What should I do?

left capeBOT
muted phoenix
#

Pubg bonus challenge
Steel not showing after update 1.0

Plz add bonus challenge option again in Asia countries.
Thanks 😊

wary wolf
#

See the gun this is not a serious of an issues but fix will make it look grate 👍

vestal shard
#

Add an achievement for killing cheaters.. And remove the ban pan achievement..

Because killing cheaters is easier than getting them bannedhahaha

gusty swift
#

Hhhjj

mortal stratus
#

ребята подскажите как напесать разрабочикам

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

final coral
steady zodiac
jovial gust
#

Tf

soft topaz
#

Game keeps using my rating protection cards even though I have not enabled them.
Tencent owes me 4 rating potection cards.

Global ID; 5695468659
Device; Note 10+
Region; North America (Hawaii)
Ping; 70-110

left capeBOT
median lance
#

Mu account banned and literally i dont use any gfx or hack programs

dense cipher
#

Mu account banned and literally i dont use any gfx or hack programs
@mario.mo#6937 then why was it banned

woeful yarrow
#

60 ms is so Lag 😂
@steady zodiac LMAAAAAOOO never see that clown fiests tbh 😂😂😂 I had lags spikes at 1000ms, but not 60ms... WOW this game suuucks 😂😂

#

Hello,

My PUBG account was hacked a few days ago ID: 5555922178

So I lost my work email address

And the Twitter account also which was under my name, now it has changed the person has put his contact details:

And I no longer have access to my PUBG account even though I spent a fair amount of money in it and would like to get it back

I made this account about 1 year ago
It was around July 2019 and I have all purchase invoices from the beginning until this month.

I can send you all proof that this account belongs to me, I have all the purchases from the account creation until the day it was hacked.

Can you help me recover my account please?

I remain at your disposal for more information. I play on Iphone X via cellular and I’m from France

Thank you in advanced @sick widget

grave sky
brittle aspen
left capeBOT
#

Hello, @brittle aspen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pine robin
#

بندوهم

left capeBOT
#

Please do not use languages other than English, @pine robin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

cobalt osprey
woeful yarrow
#

Oombi

sleek quest
#

What action took for server freeze hack because yesterday from me it happened when I came to top 10 the ping started to increase

left capeBOT
woeful yarrow
#

Can Anyone help me to change my pubg username after use of usercard & without buying rename card, please help me I want to change my user name 🙏🙏🏼

woeful yarrow
#

Hello, Easy come first My İD Code : 5451426412 . When I Was playing a game over Xiaomi cellular Data, when the ping
(ms) increased, İ Switched to wifi to continue
the game quickly and after 3-4 minutes İ got
The server error. When İ wanted to go back
to the game , İ came across a 10-year BAN.
İ request you to see mu message as soon
as possible. Thank You!

left capeBOT
woeful yarrow
#

Hey, my friend got falsebanned after clutching against this one team (indonesians), and was reported for cheating. This resulting in his account banned for 10 years.
here's his id : 5122355003
IGN : Envy乂iSky
Hope you noticed this message, Thank you.

sharp crow
#

I can't play cheaters in every place.

indigo flint
#

Please expand the blocking feature. Make it so that when you block someone, that you are unsearchable and they cannot give u popularity

past prairie
#

Please expand the blocking feature. Make it so that when you block someone, that you are unsearchable and they cannot give u popularity
@indigo flint
They can't give you popularity but they can see your profile.

sharp dirge
#

We aren’t we able to turn off the camera rotation of right side fire button?? Please its so irritating. Give us an option to turn off the camera rotation of fire button. THANKS

surreal oyster
#

Hello sir , I've been trying to contact you guys But your bot always reply ,plz do me a favor let me chat with your customer service, I recently lost my two account that got banned for no reason , Believe me i did't used any type of cheat .But my account got banned for no reason. I have been playing pubg for long time but my account was never banned...In two continuous season i played more than 1500 rounds in that single id. I request you plz be kind and do something .
My In-game name : MA『StrangE』
My global id no : 5285541687

loud urchin
#

@sharp dirge
You can use left firing button instead of right button and you can disable the right button in layout settings

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

spring belfry
#

Is there a way to unlink an Email link?

pale fiber
#

Yesterday my friend get banned for ten years without using any hack application coz he is good gamer with his 4 finger and kill 2 squad he get bunch of reports from other players and get banned pubg never improve there service coz they just getting money from hacker each month in United Arab Emirates I think we should stop playing PUBG mobile

buoyant pollen
#

Hello Dear, PUBG MOBILE SUPPORT.
Recently my friends account banns for 10 years without any reason. No vpn using, no third party apk..

Please look into the issue may be it's a bug or wrongly reported by other payers.
Example. Mr spike, midas, Athena account ban due to wrongly false reports by other player.

Edit - you can see Automatic or manually for this account, if you find any wrong thing keep this account ban as it is.

But that's not true, @clear crystal

Character Id - 5165288190

Username - ASCENSIONKING

vapid crescent
#

People are getting banned for no reason. Many of my friends got banned yesterday. What should we do? We had payed money for this game

This is one of my friends account :

Id 3epro
596469592

Samsung +note 10

Country iran

sullen laurel
#

Hey... My region is not changing i had travelled from pakisfan to usa i want to change my region i am playing on huawei y7 prime 2018 and i am using wifi
Ẉ么Finisher
5497123948

woeful yarrow
#

my friend also got banned for 5 minutes

keen holly
#

Email unlinking is not available at the moment. @spring belfry

In #questions, @sullen laurel.

vale ridge
teal orchid
#

People are getting banned for no reason. Many of my friends got banned yesterday. What should we do? We had payed money for this game

This is one of my friends account :

Id 3epro
596469592

Samsung +note 10

Country iran
@vapid crescent

Payed for hacks? 🤣 I think it's not your friend it's your account. All the hackers are going to ban sooner or later.

fathom fiber
#

I must say that: From September 18 to September 24, 2 376 017 cheaters were permanently suspended from accessing our game. Is complete BS!
There’s still hackers every game and I bet you don’t even ban devices cause we’re still getting hackers every game they’re all arab hackers taking over other servers and these arab players should get region locked until your stupid developers can sort out the hackers. What’s this video reviewer thing? Something to implement cause your developers can’t do their jobs? So you gotta drag the community to do it? Not to mention I’ve reported hackers months ago and I’ve had no response. Your game has been ruined since S7 — S15. And you’ve taken no measures whatsoever to ban hackers. What’s funny is hackers spend loads of UC on the game and have skins like M4 or AKM kill messages. So if you pay for the game you won’t get banned even if you’re hacking 😍😍 also #cheater-reports has been closed for a while. Developers don’t care and hackers WON’T be banned. I love how it’s impossible to play solos and duos now. Squad is only possible but with loads of location hackers and aim assist. All legit players are leaving and your only income is from hackers now. Soon it’ll be hackers vs hackers 😒
@woeful yarrow

Yes, there are hackers in every game. Even sometimes joining random teammates also hackers. They are from every country not only from Arab. Maybe on middle east server you find arabs but on Asia is mostly from India, Nepal and Bangladesh. 90% in Squad top 100 are hackers. They are very smart they camp and take fight only when 15-20 enemies left to maintain 3-5 KD. I have even reported with video proof months before but till date all of the hackers are still playing.

onyx kernel
#

hi

visual shoal
#

can u help me plzzz ! i am facing an issue in gameloop where my tdm match does not start it starts after about 5 mins i can hear everysound of bullets but enemies dont show up and timer starts after 5 mins

proud arch
#

What's is this glitch

flint creek
#

plz fix tdm not working on wifi

ID ExplorerAmyan
Device Poco f1
WIFI
Country India

woeful yarrow
fervent fossil
woeful yarrow
#

Hello, Easy come first My İD Code : 5451426412 . When I Was playing a game over Xiaomi cellular Data, when the ping
(ms) increased, İ Switched to wifi to continue
the game quickly and after 3-4 minutes İ got
The server error. When İ wanted to go back
to the game , İ came across a 10-year BAN.
İ request you to see mu message as soon
as possible. Thank You!

left capeBOT
topaz sierra
#

ID :5223785668
Device Huawei
Wifi
Account banned without any reason

faint lake
#

remove the new shotgun from tdm.

acoustic iron
#

@sick widget when u are un ban pubg in india

crimson mason
#

Hello, Easy come first My İD Code : 5451426412 . When I Was playing a game over Xiaomi cellular Data, when the ping
(ms) increased, İ Switched to wifi to continue
the game quickly and after 3-4 minutes İ got
The server error. When İ wanted to go back
to the game , İ came across a 10-year BAN.
İ request you to see mu message as soon
as possible. Thank You!
@woeful yarrow forget it same issue since feb 2020 , no response from them , unless u know someone in the company or your Youtuber and famous enough .

left capeBOT
bleak coral
#

@acoustic iron NEVER huh

open salmon
#

t.me/desiesp - he is selleing hack pls report this account on telegram

cosmic sandal
simple nimbus
#

Pubg Vietnam facebook login failed 😭country India
Cell Airtel

storm depot
#

Ping

left capeBOT
indigo flint
#

@indigo flint
They can't give you popularity but they can see your profile.
@past prairie I blocked a dude over a year ago, and he still occasionally gives me popularity. I would appreciate the option to block completely.

sudden birch
#

Hi, guys, can silver coins and wall posters be removed from the last crate with mythic and legendary things? It is not a premium or a classic crate, we open it for real money!

woeful yarrow
#

In Livik Map it takes so much time to render the houses and wall after landing device: nokia 5.1 plus , wifi , India

dusty cedar
#

add some loot in erangel guys after playing livik im not in a mood to play all other maps because no or less loot
and as above livik is somewhat poor in rendering.

red walrus
#

Hello, I play PUBG MOBILE since few years. Nowadays after recent updates, it takes too much time to load the game assets in Team Death and evoground related game modes. My Device- iPhone 6s, iOS- 13.4.1, Wifi

tiny plume
#

Hi

potent osprey
#

@crimson mason same happen to me most of the time when wifi have bad ping i switch to 4G and get 10 year ban,nothing u can do mate already been banned more than 6 months i contact them and submit ticket and asked them to check it manually nothing

left capeBOT
white garnet
manic spindle
#

When's Pubg Mobile Going To Launch There Own Servers In Pakistan Please Let Me If Anyone Knows About This
525305600
Nokia 3.2
WiFi
Pakistan
@left cape @sick widget

split hatch
#

Please fix the stuttering issue,its been since 0.16 i get 60 fps but too much of stuttering while ads and spray,i reported this issue so many times.

graceful gale
#

just for some mins forget that ddos/server freeze or what u call it
and think about this laugh
num 2 id: 6481452469

radiant cairn
#

Hello guys , any idea what is going on here? Why I keep falling like if I hit something invisible? This happened many times today.

wide dew
#

is there an email that I can write to that pubg mobile support will answer me 100%?
please help

woeful yarrow
#

Hi I am have found some new bugs when we scroll down the friend list to check it automatically comes to the top it is so annoying please fix this
PUBG ID:5235401263
DEVICE:OPPO REALME 5
CELLULAR NETWORK:JIO
COUNTRY:INDIA

tough forge
#

Hello,
i live in saudi arabia
yesterday i notice when i press start, game make me wait too long to enter match
in same time if my friend press start they join game fast (if i join team with him it takes about 4min to enter match)
and i play on Gameloop
i think game join me with non gameloop servers >>> can i know why
GAMELOOP
WIFI
SAUDI ARABIA

plucky snow
#

Any news about unban in India?

woeful yarrow
#

520874981

median lance
#

5169774102
iPhone 8
We
Cairo
I got banned without any reason plz help me to restore my account i didn't use any gfx or hacking programs and i didn't use vbn
I went to a due match in mirmar i killed one bot and i got banned

woeful yarrow
#

actually I have something 1400 uc ok!! And I can't use UC any spin creates etc...
And after 24 hrs I'll open pubg and I see 0 UC....
??what is this...

So this is UC glitch?

glossy yarrow
#

Login issue
Even I uninstall the game and install it again but still it shows login error
and ya I have good connection so don't tell me to check your connection.........

empty crater
#

Why is it that after getting 8 kills with an experimental vector not a single one of those counted towards the RP mission for killing with SMG in livik in classic mode? (No, I didn’t kill 1 with another weapon. And besides that 7 kills was from previous matches) it should be 15/20 kills with SMG but it’s still 7/20

serene nebula
#

@woeful yarrow I 100% agree with you tencent is the best example as a scaming company. 0 improvements for the game however they fond 100 new ways to scam the players by bringing skins and selling cheats indirectly

charred pawn
#

Low security and worth game ever i seen so I don’t play this game anymore
Is better change this game name to , pubg worth & hackrs
How ever add 90 fbs no defrent between 90 fbs and aim bot
I hope no just try for Money 💰
Some work for security and fix 90 fbs add for all devices or remove it
.. im not enjoy this game just waste my time

zenith pawn
#

@glossy yarrow change your dns to cloudflare..easy peasy

unborn prairie
#

please add 90 fps to asus rog phone 2

formal flower
#

Why paid hacker's don't get ban???

PUBG always develop their security in the main time hackers make new hacks....

Recent pubg get ban for mod data....why u don't see the sharpshooter hackers??

Most of counqurar players use sharpshooter

terse spear
#

Why paid hacker's don't get ban???

PUBG always develop their security in the main time hackers make new hacks....

Recent pubg get ban for mod data....why u don't see the sharpshooter hackers??

Most of counqurar players use sharpshooter
@formal flower yeah ban sharpshooter

brisk hamlet
woeful yarrow
#

We want you to create a program for us to reduce and remove the hacking and to be legal, or you do an update to the game and try to remove the hacking and make the game work on weak devices

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

woeful yarrow
#

just for some mins forget that ddos/server freeze or what u call it
and think about this laugh
num 2 id: 6481452469
@graceful gale
Its antifall.lua script these use it and go like 1million meters up in the sky and win the game

hard scroll
#

Invisible Crate drops...

sudden temple
#

I want to work for him in PUBG MOBILE

earnest ice
#

@empty crater I think experimental weapons are not considered for RP missions.

woeful yarrow
#

pubg devs and tencent please read this fix the inventory whenever i remove the headgear it won't let us see the headgear it keeps wearing the helmet not like the older version fix that pubg and stop stealing money from ppl dont let us remove the helmet from the settings and turning it off please devs and tencet listen to the players they are supporting you and yet you are like that

fallen wing
#

fix your servers instead of adding more rigged items

wintry zinc
#

Why none of the hacker that i reported in game isn't banned...from the beginning of the season the same hacker till now keep owning the game...is this the way for tencent/Pubg m to bring the fair gaming experiences

tardy turret
#

freaking fix the lag than bring payload version 2.0 after some years the game will onnly run on 1000$ phones

marsh hawk
#

@sick widget When will PUBG MOBILE become a clean environment like before? We are annoyed. Every season a new hacker comes. Tell us, are you going to make a clean environment or not?

frigid harbor
#

Why can’t we use our premium crate tickets??

empty crater
#

@earnest ice exactly my point, why not? They are just specific weapons end of the day it’s not like I am using an RPG for SMG missions experimental or not it’s still SMG and the difference is hardly there for it to make it any easier to complete the missions

raven moon
#

i just wanna ask a question nobody literally nobody like foggy climate except hacker then why game doesn’t remove that climate and add other like spring

novel grove
#

@raven moon No-one like the red zones. But, still dummas pubg will keep it because they like red zones.

flint creek
#

PLEASE REDUCE THE ROOM CARD PURCHASING TIME. WE HAVE YO WAIT FOR 10 DAYS AFTER WE BUY ROOM CARD THIS IS A VERY LONG TIME OR WE HAVE TO USE OUR REAL MONEY.

I'd ExplorerAmyan
Wifi
Poco f1
India

rapid cloud
#

id-5501549198

sleek quest
#

When pubg will come back to India

warm vale
loud urchin
#

@novel grove
Red zones are in game not because PUBG likes it, it is there to make game challenging and fun for players who in vicinity of red zone. Red zone is there since the game was launched! And if you die through red zone than my friend you are noob or new to the game!
@raven moon There are some player who LIKE foggy climate no matter whether it is on Erangle or Sanhok! Yeah sometimes it is difficult to play in such climate. But you should get used to it because it is there since season 7 or 8!!

obsidian fjord
#

@loud urchin whoever put red zones in this game should be kicked out of it’s dev team

slim juniper
#

How report players for discord?

hard scroll
#

Give players fair match making by their ranks

woeful yarrow
#

Why paid hacker's don't get ban???

PUBG always develop their security in the main time hackers make new hacks....

Recent pubg get ban for mod data....why u don't see the sharpshooter hackers??

Most of counqurar players use sharpshooter
@formal flower exactly!

#

Hey, my friend got falsebanned after clutching against this one team (indonesians), and was reported for cheating. This resulting in his account banned for 10 years.
here's his id : 5122355003
IGN : Envy乂iSky
Hope you noticed this message, Thank you.

uneven shadow
#

Many of the people who are coming to play in arcade mode are just entering the and they immediately leave the game in very next minute when they jump from parachutes.by doing this for all the time they are trying to complete the arcade mode 800 completion achievement.by this many players fed up with their activity.in recent times it became more and more ,I request you guys to do some against this activity I think hacking is not only the crime.see in this pic that just me and my friends about to land and two got offlined.thankyou

shrewd granite
#

@uneven shadow ya i think leave penalty would help...Just a suggestion not mini moding around 😅

woeful yarrow
#

this game is all about device and wifi to win

woeful yarrow
#

My device has mic glitch. I can't hear my teammates nor they can hear me. Pls help.

formal flower
#

Pubg should change their ban policy..

Some time thay ban base on doubt.....

Why pubg ban for using gfx tools??

Is it illigel ?? Is it hack???

Everyone can't effort high ended device...so they use GFX

Why pubg get ban for gfx??

left capeBOT
#

Use of unauthorized third-party software or methods, @formal flower, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

deep finch
#

Bonus challenge in Asia server 😭

teal orchid
#

Pubg should change their ban policy..

Some time thay ban base on doubt.....

Why pubg ban for using gfx tools??

Is it illigel ?? Is it hack???

Everyone can't effort high ended device...so they use GFX

Why pubg get ban for gfx??
@formal flower

Because gfx tool modifies the Pubgm files, same like the hacking tools do. If you don't have good mobile then better play Pubgm Lite.

left capeBOT
#

Use of unauthorized third-party software or methods, @teal orchid, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

dreamy coral
#

my internet speed is 250 mbps , i cant play duo in Europe sever. however, squad mood i can. this issue comes before 4 days till now im waitng 10 min and more . what ihave to do please need help

sharp crow
surreal gate
#

Need help.
I am unable to change my region back to pakistan.
I follow all steps it asks for mobile number verification.
After providing verification code it doesn't change my region to pakistan
I am currently in USA region.
Game id: 5200211929
Cellular
Huawei nova 5t
Pakistan

neat hedge
#

PUBG MOBILE#5879 Plz ban to all hackar in fpp solo mode everyday every matches in hackar

silent sparrow
woeful yarrow
#

pubg devs and tencent please read this fix the inventory whenever i remove the headgear it won't let us see the headgear it keeps wearing the helmet not like the older version fix that pubg and stop stealing money from ppl dont let us remove the helmet from the settings and turning it off please devs and tencet listen to the players they are supporting you and yet you are like that

jolly mist
#

FACING SO MUCH WAITING TIME IN SOLO AND DUOD AND SQUADS! CANT FIND A MATCH SINCE 20 mins in EU, MD and NA

tardy turret
#

it wont become @marsh hawk

normal rivet
#

Theres some sort of bug at one of the entrances of shelter. There is a small hole by the entrance on the rocks and once you fall in, you cannot come out. It is a small enclosed space with absolutely no way of getting out. This has happened to me twice already. Please fix this.

glossy terrace
#

There is some bug in my pubgm account cause today morning i had 300 uc in my account and when i relogged in to my account i had 282 uc so if it is some glitch then give me back my uc because i cannot even purchase uc again because we cant purchase uc in India because of pubg ban so please do something
My pubgm id- 5577563853
Device- samsung galaxy m31
Wifi- fibernet
Country- india

vestal inlet
#

The whole character freezing while playing the matches in all modes and maps. This issue is also faced in my friends phone also.
This issues identified in realme 3 pro, redmi note 8 pro, redmi note 9 pro, realme 6, vivo y71.
This only happens when enemies comes to fight

fickle jacinth
#

Hello, my account will be banned for 10 years for no reason. I didn't violate any rights to play. Here's my ID-5418138895 Nick name in the game - HT丨Robbin1UD, please help me soon. Thank you. Device- IPhone 11 Wifi -Orange. Country - FRANCE

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

simple raven
#

Dear Sir/Madam,

My account which is 5728866630 was banned today on the reason of Violation of User Agreement. I don't think it is fair for me to be banned due to a reason that is not in my control so I hope you will double check this and reverse the decision you have taken as soon as possible as it would be highly appreciated . I have not done any type of conduct that would hurt the players or the game in anyway. I hope you will take a favorable and fair decision in regards to this issue and I'm usinh mobile phone to play
information's
PUBG ID : 5728866630
PUBG NAME : H2k|HAWkEye
Banned = ( Time 11.01 )

Thank you,
Best Regards,

P.H.R.U.Kumara
+94781641065

umbral badge
#

Bug issue?

patent jay
#

I play on mobile iPhone X- Wifi- country usa- I have matchmaking issues in duo mode. NA server. since 4 days ago i cant get in any match in any map or mode, even arcade or arena the waiting time is above 5 but it takes to 15 mins to get into game even with all map selected. sometimes it doesn’t enter any match at all.
It’s not about that nobody’s playing in that map, because I never had this issue, until 4 days ago. usually any match in any mode starts less than a minute. i saw a lot of ppl complaining about it on here,Reddit and Twitter. So it’s a problem that need to be fixed asap.

hollow mirage
#

If u use a profile picture in Twitter and when i select my social media account as profile pic it automatically becomes blurry. (5217742233,ipad 6th gen,wifi,bangladesh)

misty fossil
#

Hey PUBG Mobile suppile team my accoount has been hacked and l do not know about it. Some used my bubg account l hope to refund me as soon as . l need my account and l nant spend my day wirhout playing and l hope you pay attention to my account. Ask and wait fot hope you pay attention to my account. Ask and wait for your response eagerly

id:(5253472258)
EMIL:jehadtakrore@gmail.com

white garnet
dry ice
#

Fuck you pubg fucking lag

wild mantle
queen tiger
sick arch
fair valve
#

When driving car if u switch to fpp and revert to tpp your car will stuck inside the ground and u will die from the blast of car...so please fix this bug ..Even u dont remove hacker at least fix this ...it happens every time in every device.

lunar plume
#

@near fern no ads

sharp shale
#

Kindly fix ping issue in pakistan
My network speed is 15 Mbps provided by stormfiber
Im facing servers issue
My in game and lobby ping is 400 ms

Please solve my issue

Im from pakistan

left capeBOT
mossy gust
#

Hi

rustic magnet
#

How about This error?? this has been 1month and half a week.. Only Asia Server Has Problem

Device: Redmi Note 9 (Merlin)
Wi-Fi
Philippines

tough inlet
#

I had a bug

sacred verge
#

Dear PUBGM developers approximately 15 to 20 bots are spawning in near pochinki 2 bun houses people are increasing their K/D ratio by killing bunch of bots please fix this bug no matter which tire you are in...they are getting 10 to 15 bots some times its more than 20 bots in a same place ...hope you understanad my words

queen pond
#

I received the 15 matches gift, however i just played 3 matches
Device ipad mini 5th gen
id 5264505952

knotty vault
#

Pubg pls fix the Dodds attack as fast you can

vital slate
#

Game is really laggy in the starting game. Getting teleported everywhere while im on 28ms

burnt sinew
gloomy echo
#

Experiencing high ping in Asia server today.
ID : 5310448101
Device : Emulator
Wifi
India
Region: Asia

left capeBOT
exotic breach
#

Server did not respond, please return to login page.

fossil kernel
#

Gameloop emulators have proplem that the game freez 3 sec plz fix it and higher u sage in cpu 100%

sonic cobalt
#

I want to suggest wegamers pubg Community for official Community.

There is WEEKELY events , uc Bundles , pubg celebs and content creators . I won many events there and really love the pubg Official account and all Moderators there.

So want to suggest here if it can be Official Community then don't only me but more than 1 m members will being happy @clear crystal

left capeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @craggy island:

:white_small_square: http://bit.ly/37Lgfbm

late elk
#

Hello, everyone. Six days ago I was playing using my little brother's account, and by mistake I cancelled the link from Facebook, so now he can't get into his account. Please anyone can help

loud urchin
#

@sacred verge
If they ll fix that then how will you play my friend!
Bot are spawned randomly by the game and server!

valid rock
regal saffron
#

Dear PUBGM developers approximately 15 to 20 bots are spawning in near pochinki 2 bun houses people are increasing their K/D ratio by killing bunch of bots please fix this bug no matter which tire you are in...they are getting 10 to 15 bots some times its more than 20 bots in a same place ...hope you understanad my words
@sacred verge yeah I also had it,it was a bot attack

stoic mauve
#

@sick widget fck u

radiant cairn
opaque zodiac
#

I was having 2 classic crate....I opened them spontaneously i could only able to open one another one it took my 120uc...its sucks😡😡😡......Game of bug .......Now i need my uc back......Reply me pubg mobile😡😡😡

woven trail
#

My account has been banned witout any reson knowing I did not use any hack or other things please take the promblem as soon as possible

ID:5158031856
Emil :ali_shanar@hotmail.com

rain oyster
clear crystal
#

Are you able to provide a video recording of that, @rain oyster?

empty crater
#

Can you please explain how this is even possible? You can’t even mark more than 800 meters away how does one get a kill from a target that’s 1km+ away (clearly it’s not accumulative because I did multiple headshots in long distance but it only shows the longest shot to kill

clear crystal
#

I want to suggest wegamers pubg Community for official Community.

There is WEEKELY events , uc Bundles , pubg celebs and content creators . I won many events there and really love the pubg Official account and all Moderators there.

So want to suggest here if it can be Official Community then don't only me but more than 1 m members will being happy @clear crystal
Thank you for the feedback, @sonic cobalt. I will definitely mention it to the team.

native moon
#

11min waiting TPP Erangel is that normal?

ID: 5476934713
Device: Computer-Gameloop
Fiber Optic network
Country:Kuwait
Region:EU

dusty cedar
#

Me reading the feedback
@silk widget lol, whos that guy?
3 min of eating chips lol

merry nimbus
#

I have big doute?

manic spindle
#

Please Pubg Management Fix This Issue It's Happening To Me Alot When Ever I Enter Arena TDM It Doesn't Show Me Enemies And Teammates And Also It Doesn't Give Me Bullet Bag Grenade I Just Move Around The Map And A Enemy Killed Me I Don't Even Know Where Is The Enemy Please Fix This Issue ASAP And Also Fix The Server.
My I'd 525305600
My Device Nokia 3.2
WiFi/Cellular Both
Country Pakistan

sick moon
radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

latent finch
#

lmao i have 7 PREMIUM CUPPONS and cant use

opal creek
#

@empty crater just knock some1 and take a vehicle and travel 1 km away ,, its a bug

sage nimbus
#

How do I send a receipt to PUBG

strong burrow
#

I’m actually serious... is my account broken? Or are you guys straight up scamming?

woeful yarrow
burnt hazel
#

The ping in Middle East servers is very high, even though it looks low in the lobby. This problem facing all players in Saudi Arabia. They actually connect us to EU servers 😫

  • 588311941
  • iPhone
  • Both *Wifi&Ceullular"
  • Saudi Arabia
left capeBOT
round wadi
#

Does anyone use IPad to play? I’m having like stutters on my touchscreen like it doesnt register my touch, If you have ever had this problem did u fix it and how?

wanton scarab
radiant cairn
#

Hello ERROR , I have a problem, i can’t play PUBGM because of this garbage Anti-cheat system, can you till the team to do there job and fix it. Thank you.

burnt sinew
dim kestrel
#

in Vehicle controls Joystick size should be same size and position as main Joystick

brazen oyster
#

Where do i report a cheater, i have screenshot evidence instead

cloud helm
#

I didn't get my battle coins reward for watching ads and why is that bonus challenge disappeared?

woeful yarrow
#

In cheer park we cant move the chat button. Which is very annoying.

In Sanhok Paradise Resort there is a glitch where people go underneath the building and kill people. Fix it asap!

fair bison
#

@native moon every user,face this problem in europe, there are no players found in europe

halcyon storm
#

2min waiting TPP Erangel and sanhok is that normal?

ID: 5183773291
Device: Computer-Gameloop
Fiber Optic network
Country:United Arab Emirates
Region:EU

rain estuary
sonic cobalt
#

Thanks error for a very quick and positive reply. Love you

warm harbor
languid sonnet
#

Moonlight Mansion Lobby theme music isn't available....

tough jolt
#

Middle East server extremely laggy. Unplayable. Please fix

coarse robin
#

Moonlight Mansion Lobby theme music isn't available.... Plz add asap

indigo flint
#

Is there no music in the Halloween lobby theme? or is mine just bugged?

woeful yarrow
#

@indigo flint no halloween theme music.... 😫 😭

native moon
#

@fair bison so everyone having same problem as me .-.

last bloom
old flame
#

No halloween theame music🤦🤦

tulip vapor
#

can you for the love of God fix this bug. my peak mode is in hold but sometimes something happens and my peak changes to tap but the settings are still on hold. if I reset the game it gets fixed. it happens once or twice in a week and it also removes the resize button for 6x scope. this problem has been since season 14

*me and my gf
*realme c3 (we both have the same phone model)
*wifi
*Bangladesh

woeful yarrow
#

Payload time ?

stiff light
#

Bug in-game pictures. They don’t display expect the social media profile the in game image won’t show anything. Also same game has friend list bug since 0.19. The game is just full of small bugs that are not expected. Paradise resort bug yet to be fixed. Frame rate issue on iOS 14 same game, Full of cheaters. You better go sell out the company or game to a better organization that can maintain it.

simple summit
#

My account has been banned witout any reson knowing I did not use any hack or other things please take the promblem as soon as possible

ID:5158031856
『ABN』々TOKYÖ

stuck jolt
#

Fix the parachute glitch

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

cobalt osprey
#

Please add a music to new lobby theme

onyx kernel
#

Hello.
I'm having an issue with the servers ingame.
I'm from Saudi Arabia

radiant cairn
#

Hello, today I tried the ULTRA HD resolution . Tried it on ULTRA, high, medium and low . And it was very choppy and lagging . I’m using a high-end device that can run it smoothly. Can you fix it please.
-5337954625
-ipad pro 2020
-both “wifi&Cellular”
-Saudi Arabia

polar mulch
#

I need help, please. My account has been stolen and it cannot be reached. I need to talk to each other quickly. This is a picture of my account.

hidden crane
marsh hawk
#

@sick widget Thank you, PUBG Mobile, for ignoring us and letting the hacks have fun

sacred verge
#

@marsh hawk haha 😂

fierce solar
#

@marsh hawk lmfao

viscid juniper
woeful yarrow
#

When will you give more interesting rewards in free rp????
Instead of updating stupid bugs

proper zephyr
forest ermine
silent sparrow
remote bluff
#

@native flame why is the lobby theme of s15 not having any sound?

vestal shard
#

we want sound in lobby..
don't want cheaters
want more loot
good luck tooHahah

little willow
#

what the fuck i cant log in to my twitter whenever i try it says page doesnt exist

timber plinth
ornate robin
#

@clear crystal
Is there a reason copy and paste dies not work on my 2018 iPad 11?

clear crystal
#

@clear crystal
Is there a reason copy and paste dies not work on my 2018 iPad 11?
iOS has disabled the paste functionality for the default device keyboard due to privacy reasons, @ornate robin. This is out of our hands. You might want to try using a different keyboard.

pine tinsel
#

ban indo

shell rock
#

Unable to enter game stuck at loading screen please help
ID-5222809327
Device- Redmi note 5 4 GB ram
Airtel network
India

silver goblet
#

Bro I have voice only coming in Asia server

oblique slate
#

Hello

manic spindle
#

Dear Developer,
Please Fix My Ping Issue. Before August My Ping Was Around 44 Ms In Middle East Server And On Asia Server My Ping Was Around 60 MS. After August My Ping Was Around 200-300 MS On Middle East And On Asia My Ping Was 400-500 MS But When Ever I Use SIM Data Package My Ping Is Around 36 MS And On Asia My Ping Is Around 70-80 MS But The Data Packages Is So Expensive Here, So It's Hard To Always Play On SIM Data Packages. The I Talk To Your Assistant He Said Try To Change DNS But That Didn't Work Then I Again Contacted Him He Say Try To Uninstall The Game And Reinstall It. I Did It My Ping Got Slightly Better As Before It Was Around 150-200 MS On Middle East But On The Asia Server My Is So High Like 400-500 MS. It's A Request To PUBG Management Please Fix My Ping Issue. I Also Have Filled The Survey Reports But My Ping Is Still Not Fix.
My IGN 525305600
My Device Nokia 3.2
Both “WiFI/Cellular”
Country Pakistan.

left capeBOT
brave pawn
#

My teammate: Rage×Morogka; ID: 5240135060 banned
05/10/2020 The reason for the ban is not specified. I know the man
personally, and I know for sure that he plays without using cheats. I and
my friends decided to help restore the account. The player played 4 fingers
at k / d 2. In the new season, he decided to switch to 5 fingers, and his k
/ d quickly increased, becoming 4.55. Apparently, the system decided that
in the new season the player used not fair play. Please, how to
comment on this situation and help! Thanks!
Device: Oppo a5s
Country: Russia

woeful yarrow
#

@brave pawn He will never get banned because of that reason there might be some thing else gfx tool may be of any other reason better fail claim in game

left capeBOT
#

Use of unauthorized third-party software or methods, @woeful yarrow, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

woeful yarrow
simple summit
#

My account has been banned witout any reson knowing I did not use any hack or other things please take the promblem as soon as possible

ID:5158031856
user name『ABN』々TOKYÖ
both Wi-Fi/Cellular
iPhone 7 plus
Country Lebanon

dusk loom
#

Help?

verbal surge
#

Since the last update the custom room setting are broken whatever settings I put when the room starts it goes back to default please fix

nimble pike
teal orchid
#

My teammate: Rage×Morogka; ID: 5240135060 banned
05/10/2020 The reason for the ban is not specified. I know the man
personally, and I know for sure that he plays without using cheats. I and
my friends decided to help restore the account. The player played 4 fingers
at k / d 2. In the new season, he decided to switch to 5 fingers, and his k
/ d quickly increased, becoming 4.55. Apparently, the system decided that
in the new season the player used not fair play. Please, how to
comment on this situation and help! Thanks!
Device: Oppo a5s
Country: Russia
@brave pawn

I think it's your account not your teammate blob_amused . KD will quickly decrease if switch between 2, 3, 4, 5 or 6 fingers and need time to get used to of it 😋

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

marsh hawk
#

Stop hacker PUBG MOBILE When will PUBG MOBILE become a clean, hacker-free environment Tell us whether PUBG MOBILE will be clean or not. Speak, is it going to be or not?

cobalt osprey
#

please release bonus challenge in india to Reedem uc for royal pass

coarse yacht
#

Allow us to hide the details but still show popularity count and colour, that would be really nice! catpeek

novel grove
#

@novel grove
Red zones are in game not because PUBG likes it, it is there to make game challenging and fun for players who in vicinity of red zone. Red zone is there since the game was launched! And if you die through red zone than my friend you are noob or new to the game!
@raven moon There are some player who LIKE foggy climate no matter whether it is on Erangle or Sanhok! Yeah sometimes it is difficult to play in such climate. But you should get used to it because it is there since season 7 or 8!!
@loud urchin You piro piro sir, I nub. Red zone is dumb and nobody likes it and dying to redzone is not fun at all. I would rather die to a hacker than redzone.

woeful yarrow
#

Hello sir I dont know why but my Poco f1 is lagging like anything when I am rushing on a squad.. and the lag increases by 100 if I am recording the gameplay for Youtube... but fps does not drop less than 57-58 ..I hope you will help me out of this problem..

  1. Numeric User Identification - 5115122541
  2. Device - Poco f1
  3. Wifi
  4. Country - India
loud urchin
#

@woeful yarrow repair your game, clear cache, and restart your phone! This might fix it

bleak coral
#

Ban on hardware
That’s all what you need to get rid of the cheating problems

Apply it and you’ll see a significant improvement in players base count

Steam and other platforms aren’t richer than you. Invest some money, if you want i can lend you some huh

dull bone
modern walrus
sick moon
clear crystal
#

Thank you for the report, @sick moon. Are you able to provide an English screenshot instead?

still jackal
#

I lost my Twitter account probably my account haked, because someone logged in to my pubg account and i forced to log out, whatever i tried to login with the email linked with my account and it tells me that the game logged with higher version please update the game and im already up to date

native moon
#

11min waiting TPP Erangel is that normal was able to play in 2 oct after that im unable to play 1 match i eu


ID: 5476934713
Device: Computer-Gameloop
Fiber Optic network
Country:Kuwait
Region:EU
foggy tiger
#

I lost my Twitter account probably my account haked, because someone logged in to my pubg account and i forced to log out, whatever i tried to login with the email linked with my account and it tells me that the game logged with higher version please update the game and im already up to date
@still jackal same thing happened to me

woeful yarrow
#

I am getting connection terminations
2nd time already today
Happened with wifi and cellular

pseudo scarab
#

I can't purchase UC on these time
Please tell me how to purchase UC in India

gloomy ravine
#

Hi I need help guys
Since 4 days, the game never enters Vikindi, Sanhok or Miramar. It only enters Livik and Erangel. I reinstalled the game 5 times and still same problem. Only I face this problem. All my friends can play all maps normally.
ID: 5230532835
Device: HP Pavilion Gaming Laptop
Wifi
Country: UAE

molten basalt
clear crystal
#

It is not possible to have three linked social media accounts, @molten basalt. That is a visual glitch. Please try to restart, repair or reinstall, and try again.

woeful yarrow
river hollow
teal scarab
#

Where's payload

radiant dew
#

HELP FiX THIS
the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

desert sinew
#

hi plzzz help

prisma fox
#

There’s a hole in the rocks by shelter entrance that when you go down in, it’s impossible to get out

rustic magnet
#

When will DDoS Attacks Stop??
I can't win on squads

-5228398106
-Redmi note 9 ( Merlin Helio G85)
-> Wi-Fi
-> Philippines

woeful yarrow
#

@clear crystal Sorry for the ping . My pubg account has been hacked yesterday by someone living in Iraq while I live in India . How can I get it back ?? Any suggestion :( Please help 🙏🙏

left capeBOT
regal saffron
#

Dear pubg mobile my account is not logging in I have by mistakenly logged out plz tell why I have email and gamecentre I play on iPad plz say I am from India

fading glade
fresh atlas
#

why there is alot of frame drop in ios 14 i have iphone xr everyone facing this issue when there is more than 10 enemy it stuck for 3 to 4 secound on 1 fps

left capeBOT
#

You can contact the customer service via the game settings, @woeful yarrow. Refer to subpoint 5.3 in #faq for further instructions.

knotty geyser
#

@modern prairie No advertising.

knotty geyser
#

@raven moon Report it to facebook and DM me the link.

scenic vessel
#

Don’t play with this motherfucker. He kills you and then goes afk

dusty cedar
#

because of less loot im inclined to play only livik
i guess many days i never played any other map
wait did you guys make it so that everyone tries new livik map whichs in beta so we all become testers?

rapid cloud
#

ID -5501549198 play on mobile gameloop official emulator- country UAE- I have matchmaking issues in all mode. ASIA server. since 6days ago i cant get in any match in any map or mode, even arcade or arena the waiting time is above 5 but it takes to 15 mins to get into game even with all map selected. sometimes it doesn’t enter any match at all.
It’s not about that nobody’s playing in that map, because I never had this issue, until 6 days ago. usually any match in any mode starts less than a minute. i saw a lot of players complaining about it on here,Reddit and Twitter. So it’s a problem that need to be fixed asap.

dim kestrel
#

Payload achievements doesn't count rip pubgm_LUL

prime needle
#

Email unlink option I can't delete the links please help
@clear crystal

little willow
steel moon
#

When is new beta version available?

dense cobalt
knotty geyser
#

@steel moon It will be mentioning in #news.

#

@prime needle The feature is not available for now.

dusk tangle
#

all servers about hackers till when.

kind sentinel
#

@clear crystal @jaunty blade
There is a glitch
My teammate killed me in payload match reported him he got banned and he is unable to move but my another teammate killed him and take his card and swipe his card in tower and he spawn again and then how he started moving and i reported him sgain but nothing happens........this is crazy glitch no one knows
I think only i know that glitch.......

hoary rock
#

Please solve the problem. Play Solo in problem. Entering the game, I was playing with no problems
Numeric User Identification :hp G8002
Wi-Fi/Cellular :Cellular
Country :Egypt

native moon
#

@hoary rock everyone having same problem since 3 oct anyone from middle east country cant join eu server and if u play middle east servers u will join eu server with 170 ms+

fast mantle
paper hatch
#

guys

woeful yarrow
#

When will 90 FPS come in Realme X3 ?

Numeric User Identification : 5240239464
Device :- Realme X3
Cellular network: Airtel
Country: India

tough forge
#

@rapid cloud @gloomy ravine also this problem with me in KSA >>> need to know how to fix it

alpine pike
pseudo coral
#

Every arena match for 3 min i cannot see anyone . Only me .but my team can see everything.today it was 5min till i saw anything and i lost the match . Even after getting killed or killing myself with granade its the same

rain estuary
cobalt osprey
#

We are getting frame drops in GAme after payload mode avvaliable.... In smooth and high Graphics

steady zodiac
#

Very weird payload 2.0 bug. If we hold grenade then cancel while as a shooter in that vehicle, the character gets super weird 😂

woeful yarrow
#

there is a problem in training mode when i goto training my controls disappear and i cannot do any thing axpect restarting game Country : pakistan device : pc,gameloop wifi: 2mb

plucky mural
#

why the Hell SERVERS ARE NOT WORKING PROPERLY IN PAKISTAN
MY Pubg Is 24 But i am teleporting Agian And again
DEVICE INFINIX NOTE 7
WIFI
PAKISTAN

FIC THESE FUKIN BUGS

gloomy ravine
elfin shard
#

i am playing pubg mobile from season-2, in this long time of playing more than 95% h@ckers i faced is either guest id or very low level id. pubg should change its matchmaking system so that those guest id/low level id dont match wih high tier id. i hope someone will convey this suggestion to pubg mobile developer team @clear crystal

short wedge
#

Not showing friends character when teamed up

marsh hawk
#

@vast edge MOBILE You are creative, PUBG MOBILE, in collecting money only, but in combating cheaters and hackers, you are failing

broken mauve
#

When will Bonus challenge arrive back?? Is bonus come in this season Or not??

burnt sinew
#

In Payload 2.0, When many people hot dropped at school, all the sounds were gone, like there was no footsteps, gun firing sounds. I could hear and talk to my team mates.

ID :527320684
Device :K20 Pro
Wifi
India

main condor
#

Helo pubg mobile i can't guide my teammatesob bcz i can't see enmies After specting teamtes i know Some Cheaters cheating With specting ways thats mean not pubg Remove Enmies from Teammates specting please help us we can't guide teammate after death i now Anti cheat is must important but Team mates specting more important pubg mobile remove enmies From Friend spect not teamMates spects bcz we Can't guide teammates In Any big tornamint or Event I think You Understan please Forrward my Requst

spring rapids
#

My account has been banned without any reson knowing I did not use any hack or other things please take the problem as soon as possible

ID :5260579742
Email :Alshormanm7@gmail.com

coarse yacht
#

Give us the option to hide our popularity details and still show the color and count piro

unborn prairie
#

for 100000 time please add 90 fps to asus rog 2

woeful yarrow
tough jolt
#

Notices the preview/locked “Royal Pass Supporter” with the description saying obtainable for having the pass for 9 months consecutively has gone missing.

woeful yarrow
#

I am not getting 60 fps on honor play smooth extreme graphic setting
Numeric User Identification - 5303878384
Device - Honor Play 6gb ram
Cellular
Country - India

open fossil
#

please help me

gritty isle
#

Hi i report hacker but i don't recev any thing

novel cape
radiant cairn
dim kestrel
#

there's bug at GUN GAME
player suddenly stop sprinting and just walk slow in middle of the game it happen randomly

fair bison
#

im getting low loot after update erangel new era,please fix it

mortal pier
#

The switch to first person button does not appear in the new PLAYLOAD 2 mode

sand escarp
wintry thunder
#

Hello, can you help? I have been banned from playing PUBG for 10 years without any reason and no cheating performance is sustained
NEW

versed wadi
#

Need bones challenge for india 🙁

vagrant leaf
#

So... Let's get this straight Pubg mobile gave us an African server which was in testing as a sub server in Europe and then you remove it without any information on if the test was a success or if the server had an issue or if the test failed.

Here's the information your bot asked for not that you guys will ever fix the problem or even address it

Numeric User Identification : 536176434

Device : Huawei P20 lite

WiFi : 50mb download / upload Webstorm

Country : South Africa

tribal storm
#

Why the kr version account's are ban in India

sturdy axle
#

Will copy and paste be fix for ios users?

quiet falcon
#

@sturdy axle copy-paste function was disabled by iOS due to privacy reason.

gaunt sierra
#

im using G.L 7.1 BETA from gameloop.fun , and i cant play miramar only erangle and livik and and when i quite my squat they able to join miramar , i think im in other server , because when im with my squad they cant play miramar , and also every game i found hackers but my friend dont see much hackers

my id: 5250001765
oman
emulator gameloop 7.1

little hemlock
#

Device : IPhone 12 Pro Max
Country : America
Just wanna appreciate you guys for doing an amazing job for stopping hackers. I've reached conqueror me and my girlfriend and we're very happy so thank you very much for the huge effort guys. Love you all! Peace ✌🏾

left capeBOT
limber spear
#

@gaunt sierra I have also this type of problem. I'm using LD player emulator and i can match only Erangel and Livik Squad TPP, other thing not working for me. I can play all mode only on Gameloop 4.4, other emulators matching not working.

digital spade
#

Heads up Tencent/PUBGM,

Your current special buys on UC purchases with gift (iOS) isn’t working.

UID: Prefer not to say
Device: iPhone 8 Plus
Network: Wi-Fi
Country: Australia

Thought you should know.

rapid arch
#

Hello can have help?

rain estuary
sharp dirge
#

why there is alot of frame drop in ios 14 i have iphone xr everyone facing this issue when there is more than 10 enemy it stuck for 3 to 4 secound on 1 fps
@fresh atlas i agree. Fix these issue ASAP

sacred verge
marsh mantle
#

What the hell is this Pubg Mobile ? I'm unable to login . When will the day come when we can play without any issues in this game ??? God seriously ! Please help Pubg for once in your life . My country is India, cellular Jio, device is Gameloop.

graceful gale
#

ty for turning off anticheat

waxen vine
#

I am unable to purchase custom pack its not working

proud vale
strong rock
desert frost
#

Just a suggestion, Where the controls option is can you devs make a vehicle option where the players can move their controls to where they want?

simple sail
#

this problem i faced today i can't logged into my account device iPhone

cold stirrup
#

Greetings,

I have a strange problem that i could not understand, I cannot enter any map to play except Erangel. when i choose Sanhok or Mirimar or any other map the matchmaking time take forever. I play on Game loop emulator.my friend can enter all the maps in 1 second even who are playing on Game loop not phone. when i join anyone in the game in the lobby they become unable to enter all the maps like me. only Erangel we can enter. even if anyone invited me to lobby, they become unable to play all maps like me except Eragnel. but when I leave the lobby, they enter any map in 1 second only !! I play on Europe server and this problem only happened to me two days ago. when I enter the game by through the mobile (not the emulator) the problem is gone and I enter any map in 1 second. I contacted Gameloop support they told me I must contact you since they do not control in game matching.

Please Help.

My player ID: 5140093540

Name: V Baraa
resident country: saudi arabia
Best Regards

plush holly
#

I have been pusher for 6000 uc from Google play store and i didn't get it can u help me

visual anvil
#

Greetings,

I have the same strange problem that i could not understand, I cannot enter any map to play except Erangel. when i choose Sanhok or Mirimar or any other map the matchmaking time take forever. I play on Game loop emulator.my friend can enter all the maps in 1 second even who are playing on Game loop not phone. when i join anyone in the game in the lobby they become unable to enter all the maps like me. only Erangel we can enter. even if anyone invited me to lobby, they become unable to play all maps like me except Eragnel. but when I leave the lobby, they enter any map in 1 second only !! I play on Europe server and this problem only happened to me two days ago. when I enter the game by through the mobile (not the emulator) the problem is gone and I enter any map in 1 second. I contacted Gameloop support they told me I must contact you since they do not control in game matching.

Please Help.

My player ID: 5640548145

Name: cYc' A7MED
resident country: saudi arabia
Best Regards

gloomy ravine
#

Greetings,

I have the same strange problem that i could not understand, I cannot enter any map to play except Erangel. when i choose Sanhok or Mirimar or any other map the matchmaking time take forever. I play on Game loop emulator.my friend can enter all the maps in 1 second even who are playing on Game loop not phone. when i join anyone in the game in the lobby they become unable to enter all the maps like me. only Erangel we can enter. even if anyone invited me to lobby, they become unable to play all maps like me except Eragnel. but when I leave the lobby, they enter any map in 1 second only !! I play on Europe server and this problem only happened to me two days ago. when I enter the game by through the mobile (not the emulator) the problem is gone and I enter any map in 1 second. I contacted Gameloop support they told me I must contact you since they do not control in game matching.

Please Help.

My player ID: 5640548145

Name: cYc' A7MED
resident country: saudi arabia
Best Regards
@visual anvil Same problem

radiant dew
#

HELP FiX THIS Match making Error

the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

I have Reported this for 3 weeks now and still haven't fixed it yet

native moon
#

same everyone having same problem cant enter europe server cant even enter erangle with gameloop

country:kuwait

verbal palm
#

Well, earlier I was getting killed by a headshot of a moving vehicle about 100m away. Then he danced, turned on voice chat and laughed at me. A proof that hackers are not going anywhere for now. I'm gonna take a break from this game for a while. Thanks for the super effective anti-cheat system 🙏

dense monolith
#

Well, earlier I was getting killed by a headshot of a moving vehicle about 100m away. Then he danced, turned on voice chat and laughed at me. A proof that hackers are not going anywhere for now. I'm gonna take a break from this game for a while. Thanks for the super effective anti-cheat system 🙏
@verbal palm I feel you bro

gaunt sierra
#

Greetings,

I have the same strange problem that i could not understand, I cannot enter any map to play except Erangel. when i choose Sanhok or Mirimar or any other map the matchmaking time take forever. I play on Game loop emulator.my friend can enter all the maps in 1 second even who are playing on Game loop not phone. when i join anyone in the game in the lobby they become unable to enter all the maps like me. only Erangel we can enter. even if anyone invited me to lobby, they become unable to play all maps like me except Eragnel. but when I leave the lobby, they enter any map in 1 second only !! I play on Europe server and this problem only happened to me two days ago. when I enter the game by through the mobile (not the emulator) the problem is gone and I enter any map in 1 second. I contacted Gameloop support they told me I must contact you since they do not control in game matching.

Please Help.

My player ID: 5250001765

Name: CHAOS | DeepWeb
Resident country: Oman
Device : Gameloop 7.1 Beta
Best Regards

indigo sandal
quartz dew
rapid cloud
#

@round rose any update for not matching gaming in asia server for middleast players

karmic linden
#

I'm pubg kr user my id is 6653288852
My account banned without any reason please kindly help me
In my entire time first time idid conqueror in s15
While playing Tdm Igot a connection error Then my game crashed after opening the game again it's showing my account is banned for regulating violations but ididnt please kindly look into this
Id -6653288852
Email- klaxmicharan36@gmail.com

wet schooner
woeful yarrow
heavy latch
#

You devs should definitely give extreme (60 fps) for more phones. Samsung f41 has extreme graphics while the good phones like poco x2 (730G) Poco x3 (732G) only supports ultra. Please make sure to give 60 fps for more phones. Exynos 9611 is equal to Snapdragon 712 still extreme.
Thank you

gritty orbit
#

What bug and glitches in 16.31mb update

red birch
#

@wet schooner u might’ve got some legendary . You need to have a 70 opening streak without any legendary items to get that achievement .

ionic pond
knotty geyser
#

@stark jackal use #matches and avoid posting the links.

radiant cairn
iron saffron
earnest fractal
#

i got 40-50 ms in normal tdm... But in classic I got 200+.. Also in library i got 200+.... Where is the problem?
Server: Asia
Country: Bangladesh
Network : Wifi

rustic magnet
#

i got 40-50 ms in normal tdm... But in classic I got 200+.. Also in library i got 200+.... Where is the problem?
Server: Asia
Country: Bangladesh
Network : Wifi
@earnest fractal

still DDoS on asia Server

regal saffron
#

Dear pubg mobile when is pubg mobile global unbanning on India or are we getting Indian version if Indian version when it’s releasing plz reply

fleet knoll
#

Fuuq ya game, fuuq ya shiity anticheats, fuuq ya shiity cosmetics, fuuq ya shiity loot box gotcha cahs grabs, and fuuq the entire conceptually flawed idea of ur game centered entirely around microtransactions for cosmetics, rather than actually trying to improve ur game, deal with hackers, or advert anything other than ur newest fortnite skins.

dim kestrel
#

with NEW PAYLOAD 2.0 i think it's time to give us the ability to customize Vehicle Control Layout.

tough forge
#

@gaunt sierra @gloomy ravine @rapid cloud @cold stirrup @visual anvil @native moon
Anyone find solution please for this big issue

steel moon
#

Why can't we see enemies while spectating?

tough jolt
knotty geyser
#

The issue will be fixing soon, @tough jolt.

woeful yarrow
late rapids
#

I like FPP more than TPP. I wanted to play the new Payload 2.0 and saw that there is no FPP mode. Ok then, I'll just play FPP in TPP, only to see that I can't switch to FPP in Payload 2.0. Is this on purpose or is this a bug? I don't know. I'd like to see FPP on Payload 2.0.

ID: 5148522272
Device: Samsung Galaxy A9 2018
Country: Indonesia
Network: Wi-Fi

desert sinew
woeful yarrow
#

Lag spikes on scope 4 and 6x

high bone
#

Hello, I am writing to you because of the ban . My account was banned at 19:30 yesterday . I didn't break any rules . I can't understand why I was banned for 10 years , I just played in the arena I had a game crash due to a network error , trying to log in to my account could not because of the ban . I don't know what to do , please help me. Here is my id:5584710454

prime tree
#

Please release indian bonus challenge

marsh hawk
#

@sick widget Please help me. My account has been suspended for 10 years and I have not used a hacker

radiant dew
#

HELP FiX THIS I used to have 20-50ms in Europe server now its gone (if the South african server was taken down atleast inform us)

the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

novel kernel
cold stirrup
#

@tough forge we are waiting the pubg to read out problem in matchmaking but it seems thry still did not see

@toxic lark @lofty fable any news guys regarding our problem in matchmaking ?

gaunt sierra
#

@tough forge we are waiting the pubg to read out problem in matchmaking but it seems thry still did not see

@toxic lark @lofty fable any news guys regarding our problem in matchmaking ?
@cold stirrup no new tile now@woeful yarrow not possible to use vpn in pubg

woeful yarrow
#

@lofty fable @toxic lark @gaunt sierra You should try using VPN’s and try connecting to other networks in order to have the most priority to enter a match.

gloomy ravine
#

@woeful yarrow Please solve matchmaking problem. Lots of people complains.

sinful hazel
#

Please mr developer stop eat hotdog and fix this shit lagg never played pubg without lagg

modest tree
quiet falcon
#

Heads up Tencent/PUBGM,

Your current special buys on UC purchases with gift (iOS) isn’t working.

UID: Prefer not to say
Device: iPhone 8 Plus
Network: Wi-Fi
Country: Australia

Thought you should know.
@digital spade Should be fixed, try now

open fossil
#

please fix this i just bought the season 15 royal pass please help or else i will lost all the money and the rp

UID: dont know cannot open pubg
Device: Surface pro 3
Network: Wi-Fi
Country: Pakistan

fallen jacinth
#

AAAAAAAAAAAAA

signal folio
wintry zinc
#

Imagine how many players gets motivated to use cheats, just because of the leaderboards. All they see on the leaderboards are cheaters with 60% headshot with good skins and a decent level that are not banned. So they think "if he's not banned, have good skins and is on a decent level, I should buy hacks and cheat all the way up to conqueror like these guys"
I'm not saying tencent isn't trying anything. I know no one hates cheaters like tencent, but still leaderboards need to be checked and those accounts which are on leaderboards should be investigated.
Banning cheaters starts from the leaderboards. Everyone know most(not all) leaderboard players are cheaters. Having a cheater stay on the leaderboards will just make the cheating loop worse. People will start using cheats just by thinking they won't get to conqueror unless they hack.
If tencent needs help in any way to eliminate cheaters, we all are ready to help and eliminate cheaters once and for all. Banning 2Million unknown players a week won't bring any change. But if you start investigating and banning top 100 leaderboards, you'll definitely see changes and people will be scared to use cheats.
Much love and respect to the devs, community team and everyone esle that are trying their best❤ but this cheater pandemic has to end as soon as possible.
@analog igloo they support those cheater bro

livid sundial
#

there is some lag in grasss and tree when i scope in on them and shoot fps droping issue

coarse yacht
#

Give us the option to hide our popularity details but still show the color and count like before, this was a nice feature. bongo_cat

digital spade
#

@digital spade Should be fixed, try now
@quiet falcon

Nope. Just says the event has ended.

vestal shard
#

you should try to be a bloggerDoggo_Wut

ban cheaters.. fix loot.. don't scam in crates. HR_ElonLaugh

knotty geyser
obsidian fjord
#

Will this game ever fix automatic door opening not opening in many instances? This problem is ancient and a game-breaker at many times

placid lynx
tender agate
#

Hi

spring gull
fresh atlas
#

after ios update 14.0 there is alot of frame drop in iphone xr my iphone goes to 1fps for 3 to 4 second when there is 10 enemy

opal marten
#

Guys I have iphone and my pubg is lagging a lot. Asia india. Please help

vagrant leaf
#

HELP FiX THIS Match making Error

the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem

I have Reported this for 3 weeks now and still haven't fixed it yet
@radiant dew

Let's face facts. They never will fix it nor will they say anything

hot ingot
#

Character Id:5293160043

Device name:Samsung A30s

Hi Tencent Games.Iam Here to tell you a important issue about PUBG MOBILE which is happening on my phone.There is a problem which iam facing while playing PUBG MOBILE.When I start the match Team Death Match(TDM) in Arena,the match starts and spawns in the base but the match does not start.The point does not increase and I cant kill anyone and also I cant see my teammates.Everyone gets invisible and also I cant hear any footsteps and gunsound.I have done many things to fix it like Repairing the TDM map,Reinstalling the Whole game and also I talked with customer care of PUBGM.But nothing have fixed.

Its an Humbble request that please fix this issue and bugs so I can enjoy a Nice battleground Experience.

red birch
#

after ios update 14.0 there is alot of frame drop in iphone xr my iphone goes to 1fps for 3 to 4 second when there is 10 enemy
@fresh atlas same to me also . screen freezes for a few seconds

patent saddle
#

#Accountsloggedwithnewerverisonofgame

left capeBOT
tribal storm
#

Without any reason my pubg account ban . Why?

coarse veldt
#

i have a restrict area error i know you probably can not fix it but its a free game why should we have restriction ?? from iran and play on emulator

shut fjord
calm rain
#

@shut fjord wait For NEW PREMIUM CRATES EVENT

radiant dew
#

😭😭😭😭 Pubg mobile Developers /server maintenance department please fix match making issue in Europe server
players in southern African play in 250ms now but we used to play at 20ms cause we had a mini server
OR did you guys took it down and didnt feel the need to communicate this to us?

jade tiger
#

@analog igloo they support those cheater bro
@wintry zinc
And wt do I think
This post will make them Change anything, nothing will happen
We r encountering Esp or Aimbot I'm every 2 or 3 matches
Nothing will happen 😏😏😏

winged oyster
#

I have a bugged RP mission. What do i do? UID:51015610626,WiFi,Device: PC Gameloop Emulator,Country:Albania

formal merlin
#

i had a problem on payload 2.0, i cant see & pick a bomb suit, this happens in all of my payload match, my friends can see and pick a bomb suit while i cant. i tried to repair it 2 times but still no results, the bug is still there & only happened to me

UID: 5654778962
WiFi/Cellular: Cellular
Device: Realme 5i
Country: Indonesia

marsh iris
#

Hi pubgm management team. I am from nepal and i am playing pubgm since season 2. We nepalese were playing pubgm in indo server. Since few days i cannot get indo server. I have checked my match making language and it is english. Even though there are more arabic players they are hacking and they ruin game taste. If there is any changes in server a kind request to pubgm management /developers team please we need indo server not arabic server. We cannot play in this situation. Our fps drops and ping is really high. Hope to get proper reply from you. Thanks. Jay Nepal.

left capeBOT
abstract portal
#

(PLEASE NOTE THE FACT THAT A LOT OF PEOPLE FACE THIS ISSUE REGARDLESS OF THE DEVICE, COUNTRY OR NETWORK)
Numeric User ID - 6729130407
Device - Realme 10
Wifi
Country - Nepal
Please fix the spectator bug when you die in classic & can't hear any footstep, see the enemies & cant even hear the gunshots when spectating your teammates. It's been there since the 1.0 update, & a lot of people, regardless of the device are facing the same issue.

split hatch
#

@abstract portal it's not a bug its done intentionally to avoid spectate hack

broken silo
#

Map of the advanced lobby.
Why when I create an advanced lobby and set the lobby settings. They don't work? What am I paying money for? If you are selling a lobby card, then make the normal settings!
I put away my backpacks, but they are there!
I'm removing the armor, but it's there!
I put away the automatic weapons , but they are there.

stark kettle
#

my game is stuck at downloading update its showing "installing downloading list"
please help :0

regal saffron
#

This game is filled with three things:
1.Bugs
2.Glitches
3.Hackers
Seriously when will you people fix this you are going to lose valuable players I cant handle it anymore if you stopped the hackers from season 14 season 15 won't have hackers its hard to push up rank and who cares about skin fix the game first if you dont fix before season 16 then I won't buy season 16 royal pass and I'm sure most of the people will not
Edit:also there is a bug from season 13 which annoys me alot and it reveals my location , faug game will be released soon and if they focus on bugs and glitch and hackers and pubg didn't do anything then pubg will die and nobody will like the game anymore theres still time to make right so hurry as you can

quick leaf
#

What should I do ? I can't hear anyone and I can't use the mic but game sound is perfect help please, I even delete the game and reinstall ☹️

tawdry furnace
left capeBOT
#

Hello, @oak bronze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Hello, @potent tinsel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

radiant dew
#

i couldnt win Gun game cause of this i dont know if every time you guys try to fix something you break something else its difficult as it is playing At 250ms in europe server now im being attacked by bugs it would have been better if i was experiencing this in my own server (Africa Server) but dont have one its already difficult as it is
the funny thing is that i reached 17/18 points while the Enemy was at 8/18 points

fierce socket
#

Hello PUBG MOBILE, My account was mistakenly misconfigured, I did not use any type of cheats in the game, please help as soon as possible.
‏I have a problem and I hope that you solve it, my account has been banned for 10 years and I want to restore my account, I can assure you that I did not do any kind of fraud and I hope you to remove the block on my account as soon as possible, I hope you to respond because I have paid real money into my account, plus you do not want to make any damage to your customers, I highly appreciating your efforts to get back my account.

somber dune
#

I lost my Facebook account and is unable to log into my pubg account, and my account is not linked to any social networking site. Is there any help

burnt hazel
#

Please fix your servers. Now Middle East server is not like before, the ping is high and all players are not from middle east

left capeBOT
frank flume
#

Middle east server is not like before my ping was 20 now 140 and all the players are not from middle east!!!! Please fix this

left capeBOT
prime needle
#

Introduce email unlink option , since I deleted my old email linked to the game now I am unable to get codes on it but can only login by the last password I set. INTRODUCE EMAIL UNLINK FEATURE SO WE CAN UNLINK AND LINK NEW EMAIL ADDRESS.

surreal cairn
#

سلام عليكم أنا حسابي تبند ورجو المساعده

left capeBOT
#

Please do not use languages other than English, @surreal cairn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

urban wind
#

Please include Palau flag to pubgm

scenic vessel
#

51200018995
iPhone 6s
North America Server
Wi-Fi

Couldn’t move character anywhere or look anywhere until I restarted the game

raw night
#

Device:Red mi note 5 pro
Cellular network:Vodafone
India
Please provide smooth extreme graphics plz

oblique trellis
#

Why there is no option for unlink email..
Want to delete my old email ID for some personal reason but can not as my game is linked with that ID. Want to unlink it and relink with new email ID.

I think this is a bug. Please fix it as early as possible.

fair valve
#

When will bonus challange return its already up and running in USA one of my friends is in usa so he can play but why not in asia .I think its because people from there use more money in gane so u are sold scammers u are already rotten ....wtf are u doing do u even care about your audience we are requesting it since s14 but it is not available till now...

stoic slate
crimson robin
#

There is frame drops in iPad after this new erangle update before this update it was good but now I’m
Not getting smooth gameplay ,please fix this.
I’d - 5228017575
Device - iPad Pro
WiFi - jio fi
Country - India

stone dust
earnest hawk
#

Thank you .. finally I can release the account that was banned for 10 years

shadow orchid
#

@crimson robin its becus the byand ace machine

hoary rock
#

Please look at the rating points for the simulator. I am from Top 2 in Solo and I have Clat 5 and the points are very weak. The points are counted as

wintry zinc
#

@jade tiger For PUBG M hacker is bae ...so why they will stop em?

proud bronze
#

@oblique trellis bro first of all you have to link your fb or Twitter account then you can u link your gmail account

tardy turret
#

fix ping in indo server

left capeBOT
dark tide
#

fix ur servers in asia lmfao i get really good ping in other games but not pubg

left capeBOT
bronze ridge
#

Pubg is experiencing crashes

marsh iris
#

Fix ping in indo server

left capeBOT
little thorn
placid anchor
#

@oblique trellis bhai unlink kya karoge?? Ek hi accoubt se linked hai to unlink. Dimag ka ilaz karao

woeful yarrow
#

gameloop server link?

north pecan
#

I just meet a few people that use dummy account to use cheat. Which many people actually do.

Does the anti-cheat team know about this?
Since banning dummy account doesn't really do anything.

woeful yarrow
prime tree
#

Please release indian bonus challenge

left capeBOT
#

Hello, @radiant cairn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

burnt sinew
vagrant leaf
#

😭😭😭😭 Pubg mobile Developers /server maintenance department please fix match making issue in Europe server
players in southern African play in 250ms now but we used to play at 20ms cause we had a mini server
OR did you guys took it down and didnt feel the need to communicate this to us?
@radiant dew

Most likely they took it down. A lot of my SA friends stopped playing ans they aren't going to even acknowledge the issue

quiet widget
#

BUG : Facing high ping on asia server , without any reason , though my net connection is ok ! 250ms + i get , and in data its shows 60-70ms bt works like 300ms , also taking hit /damage 2-3 sec delay ! please fixed this soon !

▫️ 5124536102
▫️ Device : Realme X
▫️ Wi-Fi
▫️ Country : Bangladesh

left capeBOT
timid robin
#

Redmi note 7 pro full frame drop

radiant dew
#

@radiant dew

Most likely they took it down. A lot of my SA friends stopped playing ans they aren't going to even acknowledge the issue
@vagrant leaf

braah ive been trying to gwt feedback for weeks now No Response

brisk robin
#

I have a medium average phone that can play pubg mobile but I have good processor but my all matches is good but my TDM graphics and players are not loading and I can't take specate in rooms the match will not load ...I can see all things but there will no players 🥺 TDM also I can't play...my TDM is loading at the half of the match and when at 20 points my TDM says "start the match" please fix this problem

•5139218864
•Device : REALME 3 PRO
•vodafone
•country:India😁

split hatch
#

After yesterday's patch the game is lagging like hell.every one got 16mb update i got only 1mb,and after that update bullets also not registering

trail sorrel
#

Put the flag of Haiti 🇭🇹 in the game then add a server: Central America

stark star
woeful yarrow
hard scroll
#

Sometimes for me when im not pressing the fire button it shoots randomly for no reason...

grim stone
#

When I log in it says “authorization revoked” what does that mean

void quarry
#

Pls add vehicle skin in rp rewards

regal saffron
loud urchin
#

@regal saffron it is available for players who play on Kr version of the PUBg

sweet aspen
#

When indian bonus challenge is available.??

distant beacon
#

Remove Payload mode because it's full of noobs and nobody can play fairly.

bleak coral
#

Please remove weather modes
Like fog mode and sunset mode
It’s annoying and unnecessary, especially sunset mode, it hurts the eyes, fog mode too

Make it like the Chinese version, only one mode, the normal sunny one.

Thank you.

ocean imp
#

My Account is been Hacked and Pubgm Support Team Is Not Taking Any action.
I need help

surreal cairn
#

I over-linked my account to Facebook Block, and because I cannot log in to me, this is my identifier, and here are the hands I have 5219305784

void forge
#

I think nowadays aim assit is not working

elfin shard
vagrant leaf
#

@vagrant leaf

braah ive been trying to gwt feedback for weeks now No Response
@radiant dew

Doesn't even surprise me anymore bro. Like tbh I moved on as well. Rn I only login maybe once or twice a month

opal creek
#

#BanConquerorsShouldNotHaveFRAMES

woeful yarrow
#

Pubg make one time machine for me
I want to go back and play Pubg just lauched on mobile
No hacker were there every thing is clean and clear no outfit less game data more fun 🙏

quiet falcon
#

@lament thistle No advertising

dense cipher
#

Screen irresponsive, gyro stability and camera stability Low even on xr ios 14 too many cheats Trash lol

radiant cairn
#

To my dear friends in the security team of PUBGM. Can you please wake up and do your job. Because the game is full with hackers and your Anti-Cheat system is a garbage doing nothing. It’s clear that you can’t guarantee a fair play environment so at least start to ban IPs and stop guest accounts, it’s not excuse not to ban IPs because maybe you will ban an innocent player! If you ban an innocent simply unban him. Look at it from a financial aspect
cause all u care about is money. NO ONE WILL SPEND ANYTHING ON A GAME THAT CANNOT PROVIDES A FAIR PLAY EXPERIENCE. I’m not asking to much here. Just do your job please.

woeful yarrow
#

What the hell is wrong with this game? I always get 400 MS for no reason despite being next to my router. My signal works just fine, internet speed is good, so what else is the reason??? I play on Europe. Every other game has normal MS except PUBG.

radiant dew
#

@void forge you are right since The new update

@vagrant leaf i think I should take a break as well ill come back in season 16 to think i cant practice for scrims 😭😭 plus i wanted to push conqueror this season well its sad 😂 this life

@dense cipher i have the same issues since season 13 gyro scope sensitivity changes every mini update and i live with it ,the shooting button is unresponsive alot of times
Camera rotation for both scope and peak even when turned off camera still rotates
camera movements when you touch movement analog when getting off the vehicle gets me killed most of the time
camera movement area covers most of the touchable screen when you set controls as Split character Movement area and Camera movement area

there is no platform to report bugs/glitches encountered in Kr Version

Iphone players(im an android player) have been complaining about frame drops and lag since IOS 14 maybe its an Apple update problem but no one is giving them an update about this problem

Pubg Mobile Developers and management dont have Communication skills like they never update Us the Customers/Users/Players of anything except cheater bans (which i feel are fake ) and minor bugs which the community never talks about ignoring key issues which i see people complaining about every day

The lack of communication is really annoying ive been reporting that the South African server has been down since new era update 😭😂 and i always see Pakistanians Complaining about the same issue but with the pakistan dropdown server and no one has even come forward to communicate to us these key issues ,if maybe there are server problems or not

we never know if problems have been fixed or not NEVER you just play hoping they'll get fixed sooner or later but some never get fixed and people will come here Complain and no response from The management

is like we are talking to ourselves and Its Annoying Yooo!!

Higher ping Survey BS

left capeBOT
karmic viper
#

Please Return Old game modes like Infection Mode, Zombie Mode, Bluehole mode,artic mode

desert sinew
#

hi guys plzzz fix this bug the naumber 3 of seson's 13 conqueror frame is not perfect please please please fix it pleaseee 😪😪

next folio
#

Not sure where to post this my team and I were playing payload last night one of my team mates kill another team mates by accident and he lost merits. The one that was kill didn't want to report him and knew it was an accident but the game still demerited him anyway. Shouldn't the one kills have a choice in this action

zealous pivot
#

Help Me This is My Internet speed Still m Getting 150 to 280 ms In Pubg WTH
MY MOB infinix Hot 8
Device Jazz 4g Device
Country Pakistan
ID = 5356687149
On all Maps even TDM nad Cheer park too
Everything is Perfect where ia the fault????
M faving This Issue Since Yeaterday Before it was 50 to 60 ms

sharp crow
#

I'll prove to people that pubg sells for hekers through distributors 😉 You don't respect the players.

ember grove
#

Your name is sus

woeful yarrow
#

When will random ban stop?

carmine sparrow
#

Sir plZ fix matchmaking error in fpp Miramar or vikendi maps

wild dome
#

Why i always get mute for 7 days without any reason what's wrong with pubg i just hate it
User id- 5189742771
Device- OnePlus7T
Mobile Data
India

normal mango
#

have a number of problems .. 1- I don’t wear a dress, I’m missing the task. I have 44, and I have 41 written .. 2- The throwing button is suspended .. 3- The report is not communicated and there is no report. Yours sincerely "5156463355

prime tree
#

Please release indian bonus challenge

onyx holly
#

When will bonus channel release
Pubg I'd:5820843256
Device Vivo u20
Cellular
Canada

full sun
#

After using UAV in payload2.0 my character is not crouching and proneing till i get knocked and revivied again please solve this glitch

novel echo
vale dune
#

Sometimes the game have random framedrops (never happened before the 1.0 update), is that normal?
I use a Mi A2 (Snapdragon 660 AIE, 4/64)
Usually using WiFi, playing in the Asian server

violet wadi
#

I have a basic feedback

Please add a option to change the backup email linked to the account

I am right now facing problem in changing it because I have lost access to the mail I linked and now I wanna change the mail but it's not possible right now

So please add that option it would help all a lot

dusty cedar
#

Please Return Old game modes like Infection Mode, Zombie Mode, Bluehole mode,artic mode
@karmic viper yes we want it

also add those permanently

burnt sinew
loud urchin
#

@void forge yeah but when it works it follows player through the wall like aimbot.
@karmic viper all these modes are timed or you may also tell that they are seasonal modes available only for particular time. They'll be back once time is right!
Infection mode is set to be released on 23rd of this month and arctic mode will be there in December or January!
@dusty cedar they can't be added permanently because PUBG is all about classic modes.

stone wharf
#

this game is dead now so many vip cheaters in mobile servers and some servers unplayable bcz of high ping.

left capeBOT
clever wave
spare nova
#

I request from PUBG, You should give people the option to delete the account permanently. what's this you can only create an account but can't delete is a right of all users. & i also mail to dpo@proximabeta.com.

woeful yarrow
#

Good morning, i have a big big problem with "Premium crater coupons " i got 13 but i can't opened, can someone help me with this please?

knotty geyser
woeful yarrow
#

Good morning, i have a big big problem with "Premium crater coupons " i got 13 but i can't opened, can someone help me with this please?
@woeful yarrow It was changed to custom crate for now.

I request from PUBG, You should give people the option to delete the account permanently. what's this you can only create an account but can't delete is a right of all users. & i also mail to dpo@proximabeta.com.
@spare nova they will permanently baaaannn the ip of the phone season 16 i think.

main trout
jaunty blade
#

No sure if all have like this or its my phone problem.
@main trout
Make sure developer mode is turned off.

tender delta
#

@jaunty blade I purchased uc but still I didn't recived to my account

vestal shard
lethal cave
keen holly
#

Please Return Old game modes like Infection Mode, Zombie Mode, Bluehole mode,artic mode
Infection Mode and Zombie mode are the same, @karmic viper.
It will be coming on 23rd of October, Hopefully.

woeful yarrow
#

What about bonous challenge

bold coral
#

Moonlight Mansion event mission, “Open 6 doors” is not registering doors opening accurately, I’ve definitely opened more than 6 doors automatically and manually but none is registered.

deep lodge
#

Pls increase the daily limit of buying silver coins

steady zodiac
#

When I move my camera the terrain and everything disappears for a split second and it makes many problems to fight enemies and The game has randomly been stuttering since the new era update

molten basalt
glacial breach
#

Please bring back the African server!

dense cipher
#

Optimize the game on ios 14 for ur trash game lol not only hakerss but now game cant run smooth too even on xr

regal saffron
next sundial
#

Hi I have one problem I cannot log into my account
ID:5259524905
iPhone 8. Plus
WI-FI
Sweden

coarse yacht
#

Why does buying customized UC not count for purchase bonus? like it does not give us purchase bonus rewards!
That should be stated when buying them!

somber ermine
#

The worst hacker ever, even has ban pan, but hacking like hell!
Id: 5972412381
Tried to spectate and phone froze, eventually got kicked out with error message, returned to lobby with been unable to spectate or report in game.

rugged birch
#

https://www.instagram.com/p/CGPn-y6JO_r/?igshid=1l0m8eyp5x7vk
PUBG please fix it quick, this glitch is so bad it Will be so unfair game

Game breaking glitch, PUBG please fix it

#pubgmobile #pubgmobilevideos #pubgmobileindia #pubgmobileclips #pubgmobilewtf #pubgmobilestory #pubgmobilegameplay #rwngthungrtg #pubgmobiletürkiye
#pubgmobileindonesia
#pubgmobilemalaysia

radiant dew
#

😭😭please bring back the south african server week 4 n nothing

sudden comet
#

<@&481161015728406538>

left capeBOT
#

Hello, @ornate zealot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

knotty geyser
#

@sudden comet please edit and add the details, do not use the moderator mention for game related queries.

left capeBOT
#

Hello, @scenic vessel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

true crystal
#

I am not a hacker and my account is completely clean and I have never done anything bad and you can check my account. I always charge the balance in my account and I have spent a lot of money on it. Why do you close my account? What are the reasons? 5283292819 id
iraq
ibad 10

clever wave
#

Midasbuy is not responding my problem

buoyant pollen
prime needle
#

ADD EMAIL UNLINK OPTION, you lazy people

solemn lake
#

ID 5723461223 I AM EMULATER PLAYER MY ACOOUNNT GOT FROZEN PLZ UNBAN UNFORZEN MY ACCOUNT SOON YOU ARE NOT NOT UNFROZEN . WEST MY RP. PLZ UNFROZEN

woeful yarrow
cobalt elbow
#

Fix the Quick Scope Switch button error, It happened to my friends too

broken mauve
#

Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenges
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge
Bring Back Bonus Challenge

muted torrent
#

and we have spamers again nice

frosty pumice
#

Lol

loud urchin
#

@broken mauve spamming won't help you but it will definitely ban you from messaging!

stark ferry
#

Kindly Fix the paradise glitch underground

urban tangle
#

How I can fix it ??
Id : 557943327
Device : iphone 8 plus
Wifi
Country : iraq

true bane
strong burrow
#

Seriously, is this a bug or am I just cursed? 🧐

If you do the math on these numbers it is:
78k UC and no mythic
9k UC and no legendary

The vast majority of these crates I got with free scraps over the months. But some I did pay for. I swear if I had spent this much UC and got literally nothing then I would never even play this game again. Nobody should EVER spend money to open classic or premium crates. It's a complete scam.

sick moon
#

again I'm disturbing you from here. @clear crystal
The m416 "call of the wild" kill message is very small compared to all other kill messages and is not noticed in the game.

ID: 5272504126
Device: Emulator, iPhone 8
Wifi
Country: Azerbaijan

rain oyster
#

@strong burrow @clear crystal don't bother yourself, they wont listen and the only excuse they have is that the game is free to play so we're allowed to scam you. I'm near 1000th crate right now and they refused to set a limit for getting a mythic item. it won't hurt them if they set the limit at 300th crate which is equivalent to $400 and i think it's more than fair for them.

valid swallow
#

Asia server ping high but why ?

earnest kestrel
#

HELP FiX THIS I used to have 20-50ms in Europe server now its gone (if the South african server was taken down atleast inform us)

the south african Dropdown server contained within Europe Server has been down for 3 weeks now ( almost a month) I use to get matched with Southern african players e.g South africa ,Botswana ,Namibia ,Madagascar ,Tanzania zambia Zumbabwe etc at 20ms matching for not more than 15 seconds but if its more than 15 second i would automatically be matched to an european Lobby it has been active since November 2019

Its not an internet or device issue my friends from other southern african Countries also face the same Problem
@radiant dew forget about it.. You won't get an answer from here. They are choosing the ignore this question for the past week. I mean if they don't have nothing to hide, why not put a simple notice saying are we getting it or not. <@&639889499718942720> will never answer this.

dusty cedar
#

improve match making in payload its basically bad right now

chilly pier
#
Do you really like ruining the game for simple bugs?
``` @clear crystal
low raft
woeful yarrow
#

Game is full of hacker and cheaters and tencent doing nothing just taking money from people, selling paid ban prrof cheats to people thats it, there is no place for people like me who palys fair games. If they are not selling then why they can not ban cheaters? I played 10 games today out of which i was killed by hacker in 7 games.

hybrid sigil
clear crystal
#

Email unlink option I can't delete the links please help
@clear crystal
It is currently not possible to unlink a linked e-mail address, @prime needle. However, you may contact the customer service for further assistance in this regard.

@clear crystal Can you help me, nobody does
What is your numeric in-game user identification, @woeful yarrow?

latent sage
prime needle
#

Please make email unlink option available.

modern thicket
wicked pelican
prime tree
#

Please release indian bonus challenge

frozen flare
brisk sleet
#

Some hack my account and link it with google account. However i recovered my account. I have the main login but whenever i try to unlink google account that is linked by the hacker. Ther hacker daily login with google account and unlink process got cancelled everytime
User id : 5566293847
Country: pakistan
Device: redmi note 8 pro
Internet: zong4g

knotty geyser
#

@brisk sleet contact in game customer service for account related issue.

sinful pelican
#

hey i need help
my game has gone weird as hell i don't know why, in tdm the enimies don't render and the time and score don't change from the beginning
quick match is weird too no enemies no loot, doors don't open squad apearing on the plane forever and i died to the zone wich i didn't see
id: 5105077295
gameloop 7.1 beta emulator
wifi
Sudan

heavy latch
#

The game crashes every single time in Livik. Other maps work fine and I get a blank black screen after every match, so I have to restart it every single time. Please fix asap.
Thanks

sweet quiver
#

If you have a good account that you did not use when they stole my account, or enough to open pass

winter breach
#

Why am I getting matched with Players who are playing on Middle East Server even tho I selected Asia Server? This is happening since last 5 days.

When I see my career results it shows Asia Server but when I check my teammates career result it shows Middle East.

nocturne burrow
novel grove
#

Please ban servers in India, people are sideloading pubg from 3rd party apps. Ban of pubg Mobile on playstore is not enough.catban blob_amused Ban it so that people can stop begging for Bonus challenge and RP.

woeful yarrow
#

Pls fix paradise bug error

regal saffron
#

Please ban servers in India, people are sideloading pubg from 3rd party apps. Ban of pubg Mobile on playstore is not enough.catban blob_amused Ban it so that people can stop begging for Bonus challenge and RP.
@novel grove ok if they ban the server's then nobody will be able to play pubgm in india and the people who spent money in the game will be soo angry so at least feel Indian people on this isnt it enough that they cant buy uc?

mellow iron
#

@clear crystal add FPP Switcher button to Payload mode!
It's fun to see helicopters interior

knotty geyser
#

@nocturne burrow it is not available for the European region.

plush lintel
#

Introduce more events that have prizes like popularity gifts. There were events for example if you spend 50UC in game you receive a car which you can gift to somebody(that normally costs 100UC). Include this type of events in Eastern Europe and Middle East as well.

broken summit
#

Hii

muted badge
#

I can't press cancel when reviving or taking painkillers, even though i pressed it it won't cancel please fix the button

celest sundial
#

I cant adjust 6x in livik map pls fix this bug

stray cliff
split hatch
#

Please Fix The Fps drop after the recent patch(1MB For me) that was released few days back,before that the game was working fine.
ID:5457994216
Device:Gameloop 7.1(beta)
Wifi/Cellular
Country: India

fair valve
#

@white elm its because u only killed 2 people🤣

ancient relic
#

My device support up to 120 FPS but the game don't, the 90 FPS doesn't appear in my settings
ID: 5152585825
Device: ROG Phone 3
Connection: WiFi
Country: Saudi Arabia

radiant dew
#

Fix the IP Matching issue in southern africa
we get matched with european players now at 250ms
but we used to play at 20ms against other africans

Please its been 4 weeks now

dense cipher
#

Fix the IP Matching issue in southern africa
we get matched with european players now at 250ms
but we used to play at 20ms against other africans
@radiant dew ..africa had its own server?

regal saffron
#

Dear pubg mobile last time I have mistakenly logged out of my account and after infomeming you I could login again , but again now my brother deleted pubg mobile I have downloaded it and I am not able to login

I am on iOS : iPad mini4
Country: India
Login method : email

WiFi

marsh hawk
#

There is a bug inside the comment game

tardy turret
#

ban pubg servers in india once and for all a lot of indian are matchmaking in indo server and destroying our gamr

drifting kelp
#

Yo Does anyone have a bug that if u use pan and switch to Uzi it will turn the sight Blocked by the pan

sage crane
past vector
#

Bug: most of the times when i enable my mic,the audio goes silent and i cant hear anything. I guess it’s caused by this new update,IOS 14. ID: 5439192865
Device : Iphone XR
Wi-fi/Cellular: Fastweb
Country: Italy

dusty cedar
#

ban pubg servers in india once and for all a lot of indian are matchmaking in indo server and destroying our gamr
@tardy turret why would the game remove their servers in india unless and otherwise asked by the authority and what is this indo server? lol

add artic mode

supple belfry
#

Spectate glitch please fix this issue....

earnest glen
#

ID:5413584712
Ign:『DW』๛KHONI
Device: emulator
Wi-Fi/Cellular: Jazz 4G
Country:Pakistan

scenic merlin
#

hey

prime tree
#

Please release indian bonus challenge

torn raven
#

When Indian bonus Challenge will come to Indian server

quartz dew
late solar
#

Hi I was far away from my other 3 teammates during payloads match

They killed the one guy

Yet my merits was deducted now it sats 36 merits

Username Rip2You

510783389
LG velvet
South Africa
Wifi

normal mango
#

I have a problem with the number of method 4, my method is not calculated with the tasks minus the number ... the hands
5156463355
The player's name is 丨 FALA

cedar surge
#

hello . why the developers will not put the " darkest night zombie mode " in the new hallowen update ? it was so fun and i think all players will be glad if it back , please every body see my words and like darkest night to back to react to make developers know that we want it :l

next sundial
fast solstice
#

Bug: random fps Drops
ID: 5100644046
Divice: iPad7 / iOS 14
Connection: wifi
Country: germany

cosmic rose
#

Bug: my account was banned
ID: 5237336861
Divice: pc
Connection: wifi
Country: egypt

tulip crescent
#

Remove hackers in Europe please I beg you. I am lagging though I am playing on 100 ping what’s that.

left capeBOT
sharp crow
#

PUBG company sells hacker stop buying Royal Pass

white elm
#

WTF Happening to PUBGM....legit Player getting 10m Ban Woww...😂😂😂 Hacker's Enjoying very well....I was Playing Game without any cheat or Any Third party things...why i got this??? haven't Got Any reply after claim in Game

Legit Player's Game is Suspicious Those who's using auto aim and sitting in top100 they r nothing woww bro🤣🤣🤣🤣😂😂😼

wicked pelican
radiant dew
#

@wicked pelican taking a break till further notice 🤡🤡 im just a clown here 🤡🤡 been reporting the same issue for 4 weeks now
i just cant anymore

sharp harbor
#

I play since s2 and now im banned,is that a bug or what?

sinful pelican
#

id: 5105077295 / gameloop 7.1 beta emulator / wifi / hey , for a few days my game has gone weird , in tdm enimies are not rendering and the score and time stuck at the first 0-0 10:00 and its every match i cant play , i tried a quick match its weird too no enimes no loot, doors dont open and it's just all weird . any clue what's going on ? and how to fix it?

bleak coral
#

Chinese pubg is better optimized than the global one, also movements are more accurate and feels different, recoil also a lot better, damage effect very bright and splashy, weapons sounds are orgasmic.

Whole different experience
I wish they copy these things into global version

split hatch
#

Please Fix The Fps drop after the recent patch(1MB For me) that was released few days back,before that the game was working fine.
ID:5457994216
Device:Gameloop 7.1(beta)
Wifi/Cellular
Country: India

void quarry
#

Please add vehicle skin in rp level

final widget
#

Y does pubg have all gun skins time limited?
Y can't we get free room passes ?
Y the game is biased and
Only depends on the Luck of the players?
Y does getting normal looking guns and skins which are not animated to require loads of amount to buy?
Y does this game don't support people with consistent skill set and worth winning the game
And doesn't cause this game is luck based?

Device :- redmi note 9
I'd 5457 994 216
WiFi
Country India

plucky snow
#

Bro one vehicle skinand one mythic costume please😩 I can't even stat YouTube showing that i have no skinsYaay Yaay please do understand thatYouTube

coarse veldt
#

i have some isssue iknew that nobody cares about my problem

thick magnet
#

Why i cant log in to my account and i got updated new version ? My id is Redeer1st please fix it

patent jay
#

Hello, i played squads on NA server, one of my teammates in the squad is playing in Asia server at the same time. So we are in NA server but he’s in Asia server at the same match, eventually, a guy killed us and when we spectated him it shows in the player information that he is playing in EU.. it’s not a bug because I checked my teammate results and it showed that he played the same game with us but in Asia server.. my question is did pubg merged the servers? Why isn’t there an official news about this? Is it temporary or?

left capeBOT
#

Hello, @kind rain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @kind rain:

:white_small_square: http://bit.ly/37Lgfbm

next mortar
#

While playing game keep freezing for 5 second ios

vestal shard
#

Bring back Arctic, Survive till dawn both ones.. ||haven't completedHideThePain ||

Increase loot.
Increase daily silver buying limit to at least 100.Its hard to earn.. if you aren't a spenderTsip

And the classic. ban cheatershaha

cedar surge
#

Bring back Arctic, Survive till dawn both ones .
if the cheaters wont stop in classic mode , so give us some modes to play for fun away from the cheaters please

sudden jolt
#

Hi PUBG Mobile is the greatest game ever! What I really like about it is that the rules for choosing a user name are clearly posted and you give everyone more than 2 chances to guess what they are before denying them the opportunity to create an account. Oh, wait. None of that is true. Try again later? Puhlease. This is 2020. How much more time do you think we have?

woeful yarrow
#

hikmet
Oct 13, 2020, 16:19 PDT

Çıkması için kullanmaması için yalvardım.
Hesabımı istedi vermedim.
Oda inat etti ve ban yedirdi . Ne yapmalıyım anlam veremedim nasıl oldu.
Lütfen 2. Sezondan beri bu hesapla oynuyorum
250 arkadaşa sahibim.
Şimdi hiç kimseye ulaşamıyorum.
Artık oyunu açmaktan korkuyorum. Lütfen geri verin şifrelerimi degiştirdim
Artık güvenli ama hesabım ban yemiş.

zealous kite
#

In WAR Mode, we get different weapons everytime we die in AR and SMGs but not in Snipers, there should be multiple Snipers like M24,Win94 and give 6x with them not 4x. Shotgun and pistol should also be there in WAR Mode.

2nd- Spectator Mode bug is still not fixed, people spectating there friends are not able to hear or see what an actual person is seeing/hearing.

3- It's not easy to see the friend list,when I scroll down to search someone, it automatically scroll up and its so hard to find someone you're looking for like we were able to do before the new update.

3rd- Silver frags,stickers,Trails are useless in RP and crates, or at least give 200-300+ silver frags which is worth it,you people give 5 2 silver frags.
Are your developers noobs or what.

ID-5130893152
Iphone 11 pro max
USA
WIFI

sweet slate
#

@redeer#6316 your account is hack

edgy osprey
#

.

fast stag
#

I think I have some bug. No matter how many crates I open, i am not getting a gun skin! ID:5217046709 device iPad Mini & Oneplus7t opened like 100 crates in total! Still no gun skin to show for it.

regal saffron
#

Please fix the sensitivity settings I have been encountering it since 1mb download it's hard to swipe
Also fix the gyro bug

clear crystal
#

@clear crystal add FPP Switcher button to Payload mode!
It's fun to see helicopters interior
Thank you for the feedback, @mellow iron. It is under consideration.

mellow iron
#

👍

olive juniper
#

my pubg closing automatically after one minute on ios😪😭what should i do. id: 61000877584 device: iPhone se first generation connection:airtel country:india

knotty geyser
#

@wicked pelican you don't have to repost every 6hours.

tardy turret
#

@dusty cedar u dont know indos server noob

scenic vessel
#

@drifting kelp no

@uneven rune why is it that I have reported several cheaters, yet I still don’t have the “ban pan” profile picture? There are CHEATERS THAT HAVE THIS PICTURE! I was killed by an aimbot user, and this week, his activity is not 0. If you banned 20,000,000 devices and about the same amount of accounts, HOW THE FUCK IS HE STILL PLAYING?!

loud urchin
#

@coarse veldt
You need to explain your problems here, how will they help my friend

zealous pivot
#

Hey Someone Of Your admins Told me That M Geting High ping Due to Low upload soeed so Check today at This time 9:30 PST M getting 64 ms In Europe Server and In midle east it is More low.... So Idk Whats the reason... I got low ping For a Particular time tomorrow it was 5pm and i got tha same ping for only 1 match in Europe If its a bug Plz fix it .... Other day Time i got 330 to 480ms ....
Country Pakistan
My Device Infinix hot 8
All Maps
INTERNET Jazz 4g Cloud
Id 5356687149

left capeBOT
woeful yarrow
#

@small patio @clear crystal I canceled the Facebook account link and the link was canceled, but there is a problem that the old Facebook friends still show up Pleading 5162356240 - iPhone - stc ksa - Saudi Arabia

clear wing
#

Hello any mod/official member active here

storm siren
#

@woeful yarrow Kindly don't mention community team members.

wide ruin
weary kite
frigid garden
#

Hello , PUBG MOBILE  team , I am a PUBG MOBILE user and a Beta tester too.

I found out that there is a new bug , by which legit players are getting banned and I want you to look into the issue as I am one of the users who got banned for no reason , and I guarantee  you that nothing illegal or third party used in game or nothing else that can harm game is used.

There is a second bug that is in file claim , where one can not file a claim due to errors.

Possible reasons maybe bugs in  new Anticheat or security system of phones. Or a network hijack or attack by hackers.

I have been banned for 10 years with a claim that I violated policies of game , and I did not nor other players who started facing this issue.

Feel free to contact me and I am ready to help as always being a lover of this game.

Character id : 5175094419

Character Name : CRGArshadOP

DEVICE : RED MI K20 PRO

DATE OF BAN : 13/10/2020

CONTACT ADDRESS -

GMAIL : modakarshad7@gmail.com

Instagram : codered_arshadop

Reddit : u/CRGArshadOP

Ready to help always.

grave timber
coarse robin
#

Give a option To hide helmet in match like Game for peace

vague stone
#

شباب عندي حساب اتبند

left capeBOT
#

Please do not use languages other than English, @vague stone. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

plush spire
#

My pubg id( 5223659787) got ban for why? Iam not use any hacks and other 3 party only I use dns change
My id got ban please get back my id

crimson mason
#

Can i changd email password or email?

bronze basin
jagged wasp
#

Yg cheat suntik udah diban blm?

soft topaz
rose harbor
#

Pubg unban news

radiant cairn
#

Hello, I have been trying to become a reviewer, applying over and over again since the announcement of this feature but with no luck.
Can you help me please?
I have level 75 account, playing this game daily for almost 2 years.
And I think that I have the right to be a reviewer.
GAME ID: 5337954625
Thank you .

rustic magnet
#

its not fun now, server ASIA almost 2months of having error

feral island
#

my ping is stuck on240 ms

left capeBOT
random robin
#

@hushed dune

left capeBOT
#

Please do not use languages other than English, @hushed dune. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

woeful yarrow
#

Unable to connect to Server. Please Try Different Network or grant Wifi Access to the Game in Your Settings . Error code: 554827783

muted torrent
#

balance the fking loot i cant find shit how i will kill them with 4 flare guns at the same spot???

vale escarp
#

Pls fix the mic glitch problem we didnt perfom well in t3 scrims bcz of your mic glitch problem fix it as soon as possible...

novel cradle
#

i cannot sign in with google play acoount
5279780267
computer
egypt

inner tulip
#

fix ur lag bitches

still bolt
#

Are there Tencent Games employees here? I'd like to discuss something

versed moss
#

I want to discuss why miamer map not start in other emulator

cedar surge
#

please bring back survive till down and the darkest night zombie mode ,at hallowen update , me and friends was waiting for that , it will be so disappointing if we didnt get it

loud urchin
#

@still bolt yes just mention your queries here they ll respond whenever they see your message.
@𝔾ℍ𝕆𝕊𝕋#3281 Elaborate your problem and there is no need tk swear.
@novel cradle contact emulator support
@radiant cairn you will get selected only if you apply through in-game.

dusty cedar
#

please bring back survive till down and the darkest night zombie mode ,at hallowen update , me and friends was waiting for that , it will be so disappointing if we didnt get it
@cedar surge yes we want all those modes

add survive till dawn, darkest night, zombie mode

full thistle
#

Look, let this flag of Kurdistan come to play, there are thirty million Kurds, but they cannot use their flags in the game.

woeful yarrow
#

#top

coarse veldt
#

@coarse veldt
You need to explain your problems here, how will they help my friend
@loud urchin pubg does not work in my country anymore and i guess that on purpose so they can do somthing but they wont i

magic sluice
#

Please fix this TDM bug in Game Loop server. The same bug that the enemies and teammates are hiding.

long pendant
#

Can we buy previous season Royal Pass or outfit and skin ?
Is this possible ?

waxen tide
#

please add bonus challenge in game please😡😡

hollow sluice
#

There Are Many Bugs in Spectate mode like we cannot see enemy or we cannot hear sound.Please Fix😭😭

woeful yarrow
#

Fog and rain in a desert map? Are you out of your mind Tencent? Wtf are you smoking? That’s a weather supposedly reserved for Sanhok only. You can’t go around making every single map foggy and rainy..

grizzled badge
#

I need help

left capeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @grizzled badge. Remember to read through #faq before asking questions in the support channels.

muted torrent
#

thx for making the game bad i will delet it soon 🙂

cyan hill
final widget
#

Hey

still bolt
#

Please help my friend in writing this message for you
Hello the Tencent Games staff
Can you help
My account id 5510560482 has been blocked
My account was banned for no reason
Everyone is telling me to ask for support within the game. I would like to tell you that inside the game they do not provide any solution. They deal with us as criminals and cheaters

I do not cheat and do not break the rules. I just want to review the data now because I will not cheat and will not go ally with the cheaters. I am so sad that I did not cheat and I have now been punished for 10 years

wooden dagger
#

you mean yourself?

torpid crypt
#

Hi

radiant dew
#

OFFICIAL AFRICAN server would help right now

left capeBOT
#

Please do not use languages other than English, @vague stone. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please do not use languages other than English, @vague stone. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

urban wind
#

Please add palau flag there are 20,000 people from my country playing and no flag. 🇵🇼🇵🇼🇵🇼🇵🇼🇵🇼🇵🇼

dense cipher
#

Not only screen gets irresponsive but frame drops too on xr Ios 14 So bugs and cheats lol trash game, ima switch when league comes out on mobile

full thistle
#

Look, let this flag of Kurdistan come to play, there are thirty million Kurds, but they cannot use their flags in the game.

digital harness
maiden sail
#

does anyone know when the advanced room will be fixed ? I tried to make room with only melee and disabled all other weapon but when I start the game non of what I set in the room setting is there !

I tried to do it more then once but same the advance room card setting need to be update and fix.

BTW this issue everyone have it we can't make custom room anymore ! we pay for custom room and buy it but we can't use it since the advance settings doesn't work !

merry pebble
#

So, for the S686, in PUBG mobile, the reload time is 2 seconds with bullet loops. In game for peace, Chinese version the reload time is 1.5 seconds. That's a HUGE difference. Also, with the 12 gauge box of ammo in the training ground, there are only 10 rounds in the box. How much time has to be wasted just to get 12 gauge ammo? In game for peace there are 30 rounds of 12 gauge per box. That's also a HUGE difference. PLEASE FIX THIS.

tidal verge
#

! Latest updates

weary kite
#

M4 not shooting properly on notched screen with colorful and notched settings! Had to change back to classic and normal. And stuff is pushed off screen. Fix this!

split hatch
knotty geyser
#

@still bolt I have already answered you about that, avoid asking that in here.