#emulator-support
1 messages Β· Page 106 of 1
pls use gameloop 
pin message don't help
pls fix matchmaking i cant't play i waiting 15 min to play a game why ??
pls use gameloop
why gameloop
Please refer to subpoint #3.17 in #faq for further information, @prime steeple. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Nope
why other emulator have this issues?
They will lead to a ban due to no anticheat system
My system is a ryzen 3900x / asus x570 motherboard /32gb ram/ 512gb nvme. During gameplay my pubg just disappears without any errors. The emulator software, motherboard drivers and graphics drivers are upto date to the latest version. Where can I get debug logs.
Which Emulator
gameloop
Did you install the game manually
I need to go now I will contact u later in DM
Feel free to contact in here my DMs are closed
@peak swift I am back
π
do you have a solution for me?
My game just disappears without any errors during gameplay as a result I lose too much rating.
@dusk pumice @peak swift @regal swan if u don't fixed phoneix os match making I don't purchase Royal pass any more and don't spend any kind of money because not make matching .....
This happened recently after upgrading to ryzen 3900x
Did you install the game manually
@fossil badger
define manually for me?
@unborn sage the only recommended one is Gameloop, we can't help you with that
I goto gameloop.fun website and download the exe provided. When I opened the installer the emulator and game gets installed. Is this manually?
@peak swift my pc core i3 5th gen how can I play gameloop to much lag phoneix os totally smoothly game play.....
ok complete
Try not to install the in-game resource packs @fossil badger
what to do after clear cache...
@unborn sage you can either upgrade your PC or just wait to get a match
reopen the game???
Give the permission
now compiling resources
And avoid tagging the community teams or the admins @unborn sage
You got this
should i login??? or is there anything else I need to fix before that?
Just login
there was an error while logging in.... I am restarting the emulator...
now this time it downloaded some updates that was almost 30mb before taking me to login screen
and now i am logged in the game screen. Now what???
@peak swift
Tt doesnot crash this way. It happens during gameplay. When I am in a game the Game window just disappears.
and this doesn't happen always. But it does happen frequently. Lets say out of every 3 game that I play 1 game crashes
Try playing a tdm
ok
and I have never encountered this issue in tdm but only on regular classic matches
Then do some solo matches@fossil badger
What is the best engine for pubg in gameloop?
like I said I never experience that error in TDM.
Now I will try solo matches and see how it goes.
@peak swift so according to you could this be the issue with the Resource Packs????
It could be a bug from Emu too
Does that fixed
What is the best engine for pubg in gameloop?
@forest grove didn't get what you're trying to say
I don't have time to test it today. I will play tomorrow. Let you know about any new developments.
Ok cool
thanks and good night
Good night
hi
i am facing problem using pubg mobile on emulator
it the 98 % stuck problem can somebody help
@peak swift do you know how to fix this
Turn off the antivirus software@alpine sonnet
i have did it but its not working
@alpine sonnet do you have pubg back up
nope
yes
To redownload
@sweet blaze those kinds of installations are against the ToS of Gameloop
I didn't type fully
how can i fix this
@steel flicker are you free right now
@peak swift i mean what are the best options in redering for low end pc in gameloop for pubg
Post the screenshot of your Gameloop's diagnosis window@forest grove
Here it isπ
it the 98 % stuck problem can somebody help
@alpine sonnet faced this issue most of the time after that I completely close gameloop from task manager and then problem solved
yes
a new problem i open pubg and it says your pc ran into problem need to restart
can somebody tell me how to fix it
@robust path know about this ??
<@&639889499718942720> can somebody help me
@alpine sonnet blue screen?
and dont tag community team 
Heynoob maybe sleeping 
everytime i open it , it says pc ran into problem needs to restart
Your CPU is not strong enough to run it
@peak swift ans plz

i have 13 4gb ram and 2gb gpu
@alpine sonnet i have core i5 8 ram and 2gp gpu and just 30 fps in the game very bad gameloop
how to fix the porblem
@alpine sonnet no the gameloop very bad
Phoenix no lag
@forest grove the phoenix very good 60 fps
βΉβΉβΉ
Gameloop no hackers very veey gudπ
In middle east last 3 zone 18 alive
lol
euroupe
Ok
ok
Turn off Render cache and enforced global render cache, try OpenGL+ or DirectX+;
Memory to 8gb, processor to how much you have and
Clear Emulator cache,
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
and use smooth+extreme settings in-game
@forest grove
What is the diffrence between dirct x + and opengl+ @peak swift
@alpine sonnet update your windows OS and drivers, then do a clean reinstallation of Gameloop
OpenGL, is more than just a graphics API. DirectX supports sound, music, input, networking, and multimedia.Β
Sorry I don't have time to explain more, try doing a Google search. @forest grove
OK THANKS BUDDY @peak swift β€οΈ
i had this Problem twice today when playing Squad. When a match is over and on the lobby my mic works fine and after the match is started my friend were not able to hear me for the whole match and lost a chicken cuz i was unable to talk and i restarted the Emualator and the mic worked fine after 2-5 matches it happened again when i started the match few minutes ago and i restared the emu and works fine
If you have experienced that the microphone stops working during a match, please submit this form to help us easier address the issue:
@placid lava
β«οΈ https://bit.ly/2X3CpmH
@peak swift thanks i submited
anyone left ?
For wha? π
fix
@crystal rain help me
@peak swift please try to delete the game and re-download again
also make sure to update your Emulator
@crystal rain
I just did it and it's not working.
@peak swift whats the issue ?
@steel flicker
my emulator is in season 11, even though we are in season 13, I already gave up and installed it and tried to update it and I can't
@steel flicker
@peak swift open the game ...and see if u still have season 11 or season 13
the ui of gameloop wasnt updated after december
@steel flicker
my game is in season 13 so my emulator is in season 11 and has not updated for a long time
the ui of gameloop wasnt updated after december
@steel flicker ahh Ok
π
thanks
happy to help
If i teamup in pubg...will i get ban? If yes for how long....1 day orr direct 10 year ban?
Quick question.
Is there a reason why in PUBG Emulator North America server a match takes around 3 minutes to start (any match) and in Europe, it starts instantly?
@left spruce starting from 1 day
Is there a reason why in PUBG Emulator North America server a match takes around 3 minutes to start (any match) and in Europe, it starts instantly?
@tawny axle it depends on emulator activity on your area... And activity is now divided due to server division...
So its hard to find matches now
So there's not enough players that use Emulator in North America?
@tawny axle try to change server or try mode....rn ur area seems to be not that active
@steel flicker Got it, thanks.
π
@regal swan Give this guy a raise @peak swift he is the best contributor/moderator ever π
Rock47 is AFK: AFK - 3 hours ago
Hi guys need help my game is very laggy in gameloop.
My laptop specifications are intel core i5 5th gen 2.4ghz,250gb ssd,
Intel hd 520 2gb and amd readon R5 M330 2gb and 8gb DDR4 ram
Which setting i need to keep so i can get 40 to 50 fps
Any help will be thank full
@vocal bough post your gameloop diagnosis .....lemme take a look
@vocal bough at first gameloop is not detecting your dedicated gpu .....u need to add gameloop in your gpu software....i am dming u a tutorial video showing how can u do that
Ok sure
Clear Cache.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource packs
and use smooth + extreme settings in-game
@vocal bough π try this
u can try opengl+ API too...u may get better result
Ok sure
π
@wanton void Thanks bro 
@peak swift π
@vestal hazel

@steel flickerhi buddy i have tried all things you said able to change to amd graphics but not getting performance full lagging only getting 20 to 30 fps
@vocal bough have u tried opengl ?
@vocal bough i told fury to help u in gameloop support
Ok
@peak swift You are welcome bro 
@steel flickertq bro i will form up with him
π
Is war mode a gltic
Half of the time I'm stuck in air while jumping
Controls even dont work when in air
since season 8 or 9, i can't get into any fpp match. i would love to rank up in fpp but its impossible, even in asia, the most played server
it shows waiting time of around 6 minutes for one fpp squad classic match, but never finds a match even after 15 minutes :/
its strange for me why people hate fpp
fpp player in pubg pc 
Yup... I play pubg pc in fpp mode too
i meant shouldnt fpp be more popular coz gameloop is on a PC? XD I would shift to phone anyday but it sucks lol. I barely get 15fps with extreme lag and its unplayable. thats why i play emulator and pubg pc lite sometimes
@low pulsar u doesnt meet min. requirements for gameloop...use the lowest settings possible
Clear Cache.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource packs
and use smooth + extreme settings in-game
@low pulsar try 
u can try opengl+ API too...u may get better result
@velvet nest type "dxdiag" on your searchbar and run that command .....then send a screenshot of the window
Bruh srsly im not kidding u say me not to dm then wut to do
@velvet nest i used my solution
Its a annoying lag
@velvet nest did u try optimizing windows ....cause it covers more than half of your resources
@fossil badger If you want to report a website that is providing plug-ins for Pubg Mobile, it is best to share the details with in-game customer support along with complete details and website link
oh...kira removed it
i need help @small urchinports
im didnt get back my unlinked account
If you have encountered an issue with the account unlinking feature, @shy phoenix, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
π answered
even i contacted and give all requierment still the account is not back
actually we cant help u with those stuffs from here....u have to contact in-game support....thats the only way rn
im contacted and get email that give informations of account and create new account with same tw or fb i did but didnt get any email again
u can try contacting again ...thats the only way....u can watch the video posted by the bot tooo
olk
@fossil badger report those websites to in game customer service
So I've been facing this issue since last 2 weeks.My game gets stucked on loading screen and it takes hella time to load up (5-7 mins).I tried reinstalling my emulator and also cleared my game caches but nothing seems to help as of nowπ
@velvet gale u need to uninstall resource packs or install it in an sdd or both to reduce loading time and reduce fps drop in close quarter combat
I think that's the issue cos I downloaded my resources for the first time in a while and I've been facing this since then after restarting
Ty @steel flicker for the assist tho
uninstall those resouce packs....they are really bad for rendering engine
k m8 I willπ
One more thing I wanna add up whenever I enter someone's party my resources starts downloading even tho I have already paused them from the settings.
Why emulator players are not allowed to play the bonus challenge?
@velvet gale You'll need to pause them as they started downloading automatically on WiFi . Once they reach above 100MB clear them again
maybe in the future they make update for emulator can join bonus challenge
i play on emulator will i be matched with emulators?
Only with them, yes, @lavish ginkgo.
not ONLY
team up with some mobile friends then you will have mobiles as enemies as well as emulators
RIP Hannah Baker
team up with some mobile friends then you will have mobiles as enemies as well as emulators
@violet steeple tht wont happens if there is a Emulator player in mobile sqaud the chances are 90% of emu players
thts my experiance
in the game
Please refer to subpoint #3.18 in #faq for further information, @placid lava @violet steeple. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
will the devs work on emulator lags in future its been many days i think they should fix lag as much as possible while fighting with enemies and when they come close
May someone help, i have a dell, i5 and 8 GB RAM laptop , i played on gameloop from season 4 till 12 then a friend of mine suggested phoenix os which was smoother, then i recently heard that the problem i am facing of seeing a hacker every long if because its not under the official gameloop, so i came back, i have re-installed it but the game is soo laggy , may someone please help me, i really want to play and i have a tournament tommorow and need it fixed soon.
@silk cobalt I am not sure u can use a low settings to play or if u can remember the older setting which u used to play
i cant remember what it was exactly, i have tried watching yt videos but not have helped
@placid lava
@silk cobalt I shifted to Pheonix for good our low end cpus aint made for Gameloop until they optimize it well
@silk cobalt whts the reason u switched to pheonix and back to gameloop
because im tired of all the hackers sinve gameloop as anti cheat and is only teamed with people who are using gameloop @placid lava
@silk cobalt i can give u a setting for a low end pc
@placid lava will highly appreciate it
Engine
Rendering:Smart mode
Render cache:on
Enforce Global render cache:on
other 2 off
Anti-Aliasing: close
Memmory:Auto
Processor:auto
Reselution:according to ur Monitor
Dpi:240
Game
Gaming resolution:SD 720p
Dsiplay Quality Smooth
@silk cobalt
@placid lava still 10% chance of mobile players then 
@placid lava thank you sooooo much , will try laterr thanks
Hey guys
I have problem with my emulator
Iam getting a pink screen for 2 sec many times
What is the reason for that
Full of Hackers
Dear tencent team...You splitted the servers ...thats good for gameloop
players...whoever for pheonix and PrimeOS Users they fight every math a
total of 20-30 hackers that have all hacking features.They letterly
destoyed us and you just only say ..."switch to gameloop"
You should know that pheonix and Prime OSs are better than your emulator
first no hacks can be used on them second they give the full power of the
pc with allover constant 60 fps So please think about it.we cant affort
good pcs to use gameloop .but you can make a new Android x86 enviroment
with your "Anti-cheat". This will make game as smooth as in pheonix and
prime OSs ...we love we appreciate your work, appreciate us
Help Pheoinex PrimeOSs users
We play fair we can help you β€
Decent message tbh appreciated
Only Gameloop Emulator is recommended using any other Emulator may lead to suspension.
@regal swan Is it true gameloop and all other 3rd party emulators have separate lobby ? Because even if I have 1 non gameloop team mate our lobby is full of hacker . When we all or gameloop ni hackers
@wild ledge error 403 doesnt answer... Check pinned messages to see what she said
Thanks @steel flicker
@clear geode @gleaming quail if u guys want an answer check the second pinned message by error 403
@wild ledge and as u have non-gameloop member on your team... U will be matched with 3rd party emulators
@ionic tide post your gameloop engine settings
will the devs work on emulator lags in future its been many days i think they should fix lag as much as possible while fighting with enemies and when they come close
@orchid charm didnt we talk about this?
@outer robin thanks for showing her dae way
this is emu support 
@steel flicker we talked about that but i think everyone need the solution coz cant play in lag even the specs matches the points...idk how many complains about this but bro i love this game and i dont want to stop playing coz of that thing so i am asking for lag fix if the devs can do they need to know please if u can tell them they will definetly work on that i think everyone needs it bro not only me and u also know it i think days after days passing hoping for one thing only the lag fix in pubg mobile in emulator apart from that all games runs lag free expect that ....π π π
@orchid charm i told u that uninstalling resource files removes all fps drops from my game... I told u that.... I tried
And another thing posting this here and in gameloop server in different time will not help u additionally
@steel flicker i know bro that does not all the time will fix and why i need to uninstall that resource files even i have better specs with the requirements the thing that u r telling that a temporary fix to this and why cant i enjoy my skins, for the fix u r telling this...will they not fix in future how can this happen this does not apply to other games think about that we need a permanent fix ..if the devs know they will definetly do that
@orchid charm if u were a little bit active on discord... U could see that i have streamed pubgm in both gameloop and this server more than 10 times with 0 fps drop and 55+ fps.... That means the lag is not from gameloop's side ...and please dont post paragraphs nobody reads or likes to read so huge paragraphs
@orchid charm:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsβsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"βto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
β
Another one bites the dust
@steel flicker hey bro people with better specs getting lags idk how u not getting it
@steel flicker i have seen the change the emulator has gone through 2 years
@steel flicker u provide i bet u i have done all that things
@steel flicker i have seen the change the emulator has gone through 2 years
@orchid charm i have seen the change more than 2.5 years
@steel flicker u provide i bet u i have done all that things
@orchid charm nope u denied to optimise the main reason of fps drops
@steel flicker then u dm me
π
@steel flicker One more thing that I am facing right now is before I was getting 20 ms ping in the lobby and in the match in Middle East server now I get 20 ms in the lobby and 110ms in the match thats the ms I get in Europe why am I getting that in Middle East server
that depends on servers of pubgm....ask rock

@orchid charm listen to noob, i've been looking for lag fix for 4 years, he solved my prob
The server for the lobby and the one for matchmaking is different, thats why you're experiencing different ping(ms).@clear geode
@peak swift Thats sad I miss the time I got 20ms :(
meh i never got 20 ms although i have a 1ms 100mb bandwidth line
i get 18 in csgo though
Or was it 1 ms
@next breach thats not possible in mobile games...19 is min.
Then it was 20ms
yeah maybe
Nothing happened here

@steel flicker > @vocal bough at first gameloop is not detecting your dedicated gpu .....u need to add gameloop in your gpu software....i am dming u a tutorial video showing how can u do that
@steel flicker
please also send me
@silk cobalt amd or nvidia ?
nice quote
@steel flickermine detecting bro
@steel flickermine detecting bro
@vocal bough i didnt tag u
Okok
@silk cobalt amd or nvidia ?
amd or nvidia gpu ?
Hope he is having nvidia with quard core or octa core
Not like me having dual core waste of useπ
S10 s11 and s12 went in peace, no cheaters. Why in s13 there's a cheater in every match, its like s678 again.
@steel flicker uhhhhh, idk definitely not nividea
where can u give all this info cause I'm useless
S10 s11 and s12 went in peace, no cheaters. Why in s13 there's a cheater in every match, its like s678 again.
@left spruce there is not much cheaters in gameloop after the server division
@silk cobalt is gameloop detecting your dedicated gpu?
Post your gameloop diagnosis window
@left spruceare you using other android os ?
There are also hackers in gameloop but in less amount. I have some friends who recently bought cheats to use in gameloop.
@left spruceare you using other android os ?
@vocal bough
Phoenix
@left spruceyou will get hacker in every match that cant be resolved right now
@left spruce The servers have been divided for gameloops and other emulators
@left spruceme too suffering as i am using pheonix only yesterday from crown 5 to daimond 5 due to hackers.
Ya i know that @steel flicker i sensed it.
π
@steel flickercan you stop smartgaga players? Coz they are the one's hacking.
I have a vip chets of smartgaga...works amazing, speed landing, spped run...auto hedahot.
keep reporting
@left spruceso i tried to install gameloop but my potato pc will not run gameloop now i just able to see only youtube gaming videos π
@vocal boughsame problm
@steel flickercan you stop smartgaga players? Coz they are the one's hacking.
@left spruce all other emulators will be stopped
I used smaratgaga aswell but i was getting only 20 fps.
@steel flickerphoenix os user are no threat to anyone, we never cheat all we want it smooth game play, which we get in pos...not in gameloop.
I think we need to differentiate among other emulator players too@steel flicker what yoΓΉ say bro
@vocal bough @left spruce No one in this server (or whom u can contact) is the one who makes those decisions
Hmm thats correct but some suggestion only @steel flicker bro

@vocal bough this is not the right place to make your "suggestion".....reason = same what i said in the last comment
Yeah ok @steel flicker
π
Can you help me to optimise windows
@steel flicker and set high priority for gameloop
Where do we request to merge back the servers?
@left spruce won't happen
Can you help me to optimise windows
@vocal bough search on YT "how to optimize windows" ...u will get several videos of it or ask rock to post a video link
@sweet blazebut why?
Ok
another one bites the dust
This bot sucks....at least mark out the we arent supposed to say.
In pinned msg? @steel flicker
another one bites the dust
@steel flicker
no
thats exclution of words

dont worry ll be removed
@sweet blaze 
Now he isn't saying don't go off-topic
@sweet blaze it only says that when someone triggers it
Who is that triggered guy
Chat dead bye
Btw....move to #emulator-chat
@steel flicker How will the other emulators be stopped?
by stopping the engines of 3rd party servers
by stopping the engines of 3rd party servers
@steel flicker
R u saying that we might not get to play on phoenix os?
Yep Pheonix comes in all third party emulators until it gets a verified anti cheat from Tencent
Which isnt as easy as it sounds
Yep Pheonix comes in all third party emulators until it gets a verified anti cheat from Tencent
@clear geode
Is that a way?
Definitely
Man, we pos users mean no harm...just want to play at 60fps
guyz for chats ....move to #emulator-chat
Call bot to kill chat
Please avoid going off-topic. You can have unrelated conversations in #chat.
@steel flickerhey, u game me their email. I want info regarding cheaters in 3rd party.
cant help....i am gameloop support
@peak swiftcan you please ping me some windows optimisation videos so i can run game loop some what better
which Version
Win10
u cant compare a pc game with gameloop ....as gameloop is ccpu hungry and other games are gpu hungry
Can i get a invite link for my friend.
Permanent Invite Link:
:white_small_square: https://discord.gg/pubgm
best settings
@silk cobalt go to search bar->type "dxdiag" and run command->display
send screenshot
this?
next page
u dont have a dedicated gpu
so what should i do
try to play at the lowest settings possible
@steel flickerthat email you game me, a bot replied to me.
@left spruce u have no other way to contact them
Thats the only way....or u can try in-game customer service
@silk cobalt i am a little busy rn ask rock47 or i am good bat
ok @peak swift can u help me
π okay
Clear Cache.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource files
π
and set vram to 6gb or more
whats the vram
virtual ram 
Video Ram

so both correct 
@lean otter Yes
lets party
whats the vram
@silk cobalt dming a video explaining how u can do that
lol
how do i fix like joining the game too late? i join when the plane is already flying how do i join before that?
thats your wifi i issue i think
how do i fix like joining the game too late? i join when the plane is already flying how do i join before that?
@next star are u trying to say that your loading time is high ?
if not then its your internet problem as shalo said
@steel flicker like ill tell u what happens
i enter a game
"matching"
then the loading screen
keeps staying there
for like
alot of time
then i found myself alr in the plane
did u uninstall resource packs ?
@steel flicker i didnt even download them
i think its your internet problem then...u need to contact your isp
also check if u have right time in the emulator or not
how do i check the time in emulator
set the right time
check if its ok now
ok
I use Phoenix Os older version, is it safe to play pubg on that?
Only recommended emulator is Gameloop

Please refer to this channel's pinned messages for further information, @gusty pumice:
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Please do not use any other language aside from English in this channel, @gusty pumice. Refer to #613267301243944960 for language channels.
#emulator-support message
@gusty pumice
@peak swift i go on adding to discord... Wtf u all do here
read carefully
What did he tell?
I dont even understand his english
Btw another one bites the dust
@steel flicker u just go to an English medium school
#emulator-support message
@gusty pumice
Follow this
@steel flicker u just go to an English medium school
@gusty pumice i am.. My 1st language is english.. But seems like..u bunked a lot of classes
Thats sad man.... Dont bunk classes

@peak swift thete is nothing
check ur timezone or change DNS 
Explain him... Maybe he is new in discord
@lean otter its client eroor and u r asking me to chnge time zone...
yes it is
Out of mimd or what
@gusty pumice try clearing cache twice
@gusty pumice:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsβsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"βto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
β
Ahhh.... Bites the dust again
@gusty pumice
Follow this
@peak swift
Dude after 2 yrs of playing pubg now i need to set time zone for data client error really?
Your wish, I just suggested you a solution Β―_(γ)_/Β―
Ohhhh lol
Please refer to subpoint #4.11 in #faq for further information, @gusty pumice. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Full of hackers scam in PMIS
like tiktok pubgm will b brought to 1star rating ... Dont worry

We haven't conducted any PMIS
@gusty pumice emulators are not allowed in PMIS
I wish PUBG had a standalone launcher like Rules of Survival π
I know
@merry garnet ask @next breach ...he does naughty
hi, can you give me the best settings for this pc for gameloop
gameloop is all of a sudden terrible , done almodt everything i could still bad , last time i played i hardly had to do settings and it was smooth now its just bad , and sad
...
Clear Cache.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource files
and use smooth+extreme in-game
@fossil pine u dont meet min. requirements of gameloop ....try
settings...it may give u better [erfprmance
gameloop is all of a sudden terrible , done almodt everything i could still bad , last time i played i hardly had to do settings and it was smooth now its just bad , and sad
...
@silk cobalt i admit rn both pubgm and gameloop has some rendering issue going on....i am trying a lot to keep devs aware of that ......but the thing is u dont meet min. requirment of gameloop ....so all i can say is to use the lowest settings possible
but why all of a sudden i have min requirements cause before its was perfectly fine
if phoenix os can do it so can pubg

@steel flicker That was the reason i play this game on phoenix. I get 15-20 fps while playing the game. Thank you for your help.
happy to help
@rustic jolt i need emu players can you help me
You may ask people in #activities @vestal vault
is there a different channel for finding player Emulator
@rustic jolt
like LFG for Emaulator
No.
#activities there are only mobile players
mainly its hard for searching a emulator player
@placid lava are you emulator player
@vestal vault yes
@placid lava are you in clan or not
i am in a clan
both
tell me name i want to join
yes
oh i dont have
oops srry
@peak swift I used Clownfishvoice changer in pubg while playing i made fun with players using different voices and maybe they reported me
will i be banned
3 reports 
You won't get ban make sure not to harass others or cause disturbance to them
Most likey you'll be muted from using the mic or T2S
@placid lava:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsβsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"βto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
β
@peak swift My Gameloop is In Chinese And I Checked The Setting And There is no Option for English
My Gameloop is In Chinese And I Checked The Setting And There is no Option for English
@iron minnow avoid tagging her
ok im sorry accidently
Reinstall the emulator and select the English version
i did select the english one but still
Did you removed the temp and programs file after uninstalling
how to do it
@peak swift thanks for the gameloop settings my game run smoother than beforeβ€οΈ
@peak swift rocky Which word will get me muted
delete temp and program files from gameloop install location....@iron minnow
wait im uninstalling
@placid lava regarding to account suspension
@forest grove bro can u dm me the setting pls
ask @peak swift
@peak swift i said regarding my frnds not mine
@peak swift u r the best
@iron minnow are you emu player dm for clan
sorry brother
@vestal vault whts ur KD and rank
i have my own one
kd is around 1.1 and rank diamond 2 will be on 1 coming week
@forest grove dm me for clan if you are emu player
@vestal vault sry bro
@peak swift i said regarding my frnds not mine
@placid lava you can have those conversations in #emulator-chat
but my kd is 3.80
shold i win the match to get my kd increased
@peak swift yes brother thank u very much
i take less bot kills

maybe 1 or 2
@peak swift i am not able to use that
@placid lava use #emulator-chat
π
@vestal vault you need to have level 10in this server
bro this a support i need regarding K/D
the new kd i dont understand it
is there a SITE regarding it
@placid lava The new kd depends on your total kills divided by your total matches played in a particular server and mode.
wht
i played over 400 matches and 1000 kills
i cant remember
PLs dm me ifthere is a way to earn a Id card fast
Before 0.18:-
Kill to Death Ratio (KD) = Kills / Deaths
After 0.18:-
Kill to Death Ratio Average K/D per match = Kills / Matches Played
Staying alive (chicken dinner) would not affect your K/D data
@placid lava , I hope this will make it clear.
PS:- You can still see the old K/D beside the new K/D
We are unable to provide assistance if you do not ask a question or state a problem, @odd star. Remember to read through #faq before asking questions in the support channels.
I'm facing a error with newer version login .. what can be done about that??
@serene basin thanks u but i dont get it NVM
;-;
β’
It's just a simple average now :-/
i take 8-10 kills die in a middle game some times early
but y is it still at 3.80
and my ols id ate 5
@odd star try clearing cache 2 times
Did
Tried reinstalling
Tried logging from another device
Tried emulator login
Nothing works
Same error
Have u clean reimstalled m.. O mean deleting files ?
@odd star uninstall gameloop....delete temp and program files from gameloop install location....reinstall gameloop from the lonk which i am dming u
Kk
@regal swan Give this guy a raise @peak swift he is the best contributor/moderator ever π
He is a super dedicated and hard-working moderator indeed, @wanton void.
@regal swan


π
RockDaHardWorker
@regal swan Thank you so much for this, games are so peaceful now
Glad you are enjoying, @median remnant.
wooooow tht was soo cooool
Wut?
?
Lol... She is active beyond my imagination
Error replying to everyone
IS there only one of the Community team
Btw guyz we should move to #emulator-chat
π
The new update Brothers in arms dosnt work for Emualtor players only mobile players can use them is there no way to use Brothers in arms option as a Emulator player
tnx
@peak swift π
any idea ?
fresh reinstall or clear cache not working
also cant login in his mobile device
its from @odd star
@peak swift nvm heres the answer
So global account gone??

π€¦ββοΈ

@peak swift is there anyway to reverse back client version of an account ? (i dont think so)
and when will be there the new client update ?
Ah boy
@steel flickerHas there been any news yet that has merged with Phoenix Server and Gameloop?
How long
If they even merge it.. It will not be this year
Or they may close the servers too
If they even merge it.. It will not be this year
@steel flicker " It will not be this year " opse!
π
@steel flicker Thanks for the infoπ
π
@steel flicker only way to fix the problem is when pubg gives new update and close firewall
@wanton void which problem?
It happened to me and @peak swift helped me fix it
Which problem?
any idea ?
@steel flicker this bro
Account has been logged in by a newer version
Error
Geez harsh just wanted to help
Check my last messages
Ok man ss you wish I just wanted to help
@wanton void Dude... Ik... I didnt ask u....dude dont mind.... I didnt tell u rudely
Ok man ss you wish I just wanted to help
@wanton void and its not my problem.... I am gameloop stuff... Another guy reported ...so i was asking rock for that guy's log list... But the guy turns out to be a little stupid and speaks all out

Yeah well good luck π€ @steel flicker

Bruh πππ
Meh i need to work on my english
Its good enough tbh @steel flicker
Nah... When i read my own mesaage.. It turns out that... I said it rudely
Lol
Anyway guyz #emulator-chat
Alrighty
In everymatch, lobby is full of hackers,. We can't afford higher specs pc so that we play in phoenix os and playing legitly..but it is quite impossible to play Against magic bullet hacker.
@short ingot report those cheaters in #cheater-reports
Is there any possibility that Phoenix os will be merge with gameloop server?
@steel flicker
Is there any possibility that Phoenix os will be merge with gameloop server?
@short ingot maybe but not soon.... Not this year
And there is a equal possibilty to turn down servers of those emulators
Dont spam
@glass night yes u can make shortcuts but dont make turbo or key combination shortcuts...that may put your account to danger
u are only allowed to use singular key shortcut
aweome i just wanna use key to make z and other to 6 and other to make 4
hard to get them in keyboard
yep u can do that
awesome thanks a lot
happy to help
@peak swift is there anyway to reverse back client version of an account ? (i dont think so)
@steel flicker clean reinstallation will fix it, if they can't they need to wait for a patch update, which I no no idea when they are gonna release it.
@steel flicker clean reinstallation will fix it, if they can't they need to wait for a patch update, which I no no idea when they are gonna release it.
@peak swift yeah....i found that out as clean reinstalltion didnt help him....btw look at the reason it happend

#pubg_full_hack
@prime steeple do u play pubgm ?
no now i hate this game full hack
no now i hate this game full hack
@prime steeple then why are u in this server ?
and why u answer me u from pubg mobile company i want this game to be clear no hack any more
and why u answer me u from pubg mobile company i want this game to be clear no hack any more
@prime steeple no one here is from the internals...everyone here are just community managers....ur post is meaningless here...if u wan to contact them directly use their mail or in-game customer service cause thats the only way u can reach them
what their mail to contact them
@peak swift please provide him the email
@prime steeple PUBGMOBILE_CS@tencentgames.com
tbh its really funny to read the above messages.
yup
@odd star @steel flicker Theres a new ingame update, v.12630
#pubg_full_hack
@prime steeple could I know the reason why you're spamming this in every channel.
@odd star @steel flicker Theres a new ingame update, v.12630
@peak swift
Now?????
open the game check for an update
Can this spam
be stopped please?
@tawny axle #old
@odd star All I can advise is to reinstall the game on both devices.
when i get disconnected why i cant enter the match?
@steel flicker
Could you please suggest minimal lag settings for Gameloop for my laptop:- i5 8th Gen, 8 GB RAM, GTX 1050Ti GDDR5 (4 GB)
@keen violet post your gameloop diagnosis window ss
sorry
my bad
wrong message
clear cache
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource files
@keen violet try 
1080p is not possible mate?
1080p is not possible mate?
@keen violet do u have a dedicated gpu ?
Any fix would be really helpful
go to nvidia control panel->manage 3d settings->program settings->add gameloop (androidemulator.exe)
then kill gameloop from taskbar and relaunch gameloop
check if its detected or not
@steel flicker u still not opened the game π₯Ί
Did so mate, still the same diagnosis
@steel flicker u still not opened the game π₯Ί
@peak swift i havent played valorant ....cause my right hand was injured ....now i am fine but lost most of my skills....playing other fps games to gain skills back.....cause peps in valorant are real toxic
Did so mate, still the same diagnosis
@keen violet restart your device ....check again
@keen violet i think u have a laptop....idk why gameloop doesnt detect it on laptos
i also used laptop.. try to restart ur nvidia services.. @keen violet
ur spec are same like mine.. but u have 8gb ram.. me only 4gb 
i keep getting download failed , try again or repair the download
when downloading resource packs
any fix for that
@peak swift i havent played valorant ....cause my right hand was injured ....now i am fine but lost most of my skills....playing other fps games to gain skills back.....cause peps in valorant are real toxic
@steel flicker this is so true everyone call me bot on that game π₯Ί
So a lot of Pakistani's are getting green pings which is very unusual as we don't have any dedicated servers around here Can y'all clarify that it's a glitch or nah?
??
So a lot of Pakistani's are getting green pings which is very unusual as we don't have any dedicated servers around here Can y'all clarify that it's a glitch or nah?
@velvet gale It's good if you are getting green ping . I don't think so it is a glitch
Nah but the response time feels the same that we use to get at our normal ping(150-180ms).
getting green ping does related to server, but it also depends on your internet, i had yellow, i asked my provider for gaming package, and now i have green
if your ping went down suddenly, probably your provider got themselves drunk for a few hours
enjoy yourslef untill you have time
Nah mate in Pakistan the lowest ping you can get is around 90ms and I'm the not the only one gettin this glitch there's hella post bout it on FB etc.
is gameloop ,Ldplayer and phoenix os lobby different?
Please refer to this channel's pinned messages for further information, @shut furnace:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Hi I need help
@peak swift:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsβsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"βto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
β
why i cannot open the andy event on emulator it says u need an android device
Can anyone tell me is i5 8gen good for pubg mobile emulator
@iron minnow im using 15 8th gen.. so far so good.. with no resources paks downloaded.. 
@iron minnow Yes its pretty good the minimum requirement for it is i3 7th gen
Oh lol I mightve read it wrong my bad
@clear geode meh.. I3 7th is also pretty good
Pakistan got a middle east server after the PTA talked to the PUBG team I am now getting 20 ms πͺπ
lets party 
@shut furnace yep... Check pinned messages
@steel flicker Why exactly were the premium crates removed?
Oh custom crates took their place
@clear geode but i think most Pakistan player played Middle East before 
Europe too
I live in the UAE and after the change of matchmaking I didnt get 20 ms now because of that I am getting 20ms
@steel flicker Why exactly were the premium crates removed?
@clear geode i told u ....i dont have much knowledge about in-game problems
@steel flicker Understood
Pakistan got a middle east server after the PTA talked to the PUBG team I am now getting 20 ms πͺπ
@clear geode REALLY??π
@clear geode for ||moni|| ... 
How i can fix microfone ingame? not working
@peak swift restarting will fix the issue
Can you change your name or ask for a nickname
@forest grove Yes
@peak swift nothing with rr.. + reinstall gameloop again but nothing.
any solution ? no?
any solution ? no?
@peak swift restart when u get that problem
it happens in every mobile game....so we suggest u to use gameloop friends vc option or discord
If you have experienced that the microphone stops working during a match,@peak swift , please submit this form to help us easier address the issue:
β«οΈ https://bit.ly/2X3CpmH
what is best setting? gpu 2: amd radeon r5 m330
Hallo y iam i get ing on solo matches on squad
I have turned on random match making on
@oak canopy ??
the random teammates might have left the match Β―\ (Β°_o) /Β―
It happened in 4 match and my friends are having same problem
or check you have automatch on or not
It s on
then you got some bad mates π¦
@merry garnet u mean??
@oak canopy
the random teammates might have left the match Β―\ (Β°_o) /Β―
bad days.. 
Turn off Render cache and enforced global render cache, try OpenGL+ or DirectX+;
Memory to 4gb, processor to how much you have and
Clear Emulator cache,
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
and use smooth+extreme settings in-game
@waxen glade and add (androidemulator.exe) in amd's control panel
I thought this problem is emulator only but its phone tooooooo

@steel flicker Oh btw, it worked thx
@steel flicker you free
Do i change it to 2 ?
try it
try solo
My rank π©
though terbo engine (which runs pubgm) uses ram available in system..so seting a light is better π
guys is some one facing issue with game loop take to many time to enter the match ??
i can't enter the match keep matching and no thing happen
??
??? any help
There's no issue for matchmakings in GL
i can get screen for you
in vikendi map duo europe i keep wait like i can enter the match only 3 time per day all time keep matching ? i cant upgrade my rank wana me send screen ?
Most of them only plays the map : Erangel
no my friend low rank can enter i can't ??
they don't need to wait i need to wait i don't know why it's about ranking ??
You may need to wait for more than 50 seconds sometimes if your rank is higher. As most rank pushers only play Erangel or Miramar which gives more points for survival
i can't enter to miramar to it's take like 5 mint and cant enter too
erangle i entered for 3 times i got killed by magic so iam lose more piont in erangle
Β―_(γ)_/Β―
iam almoste get conquer so why i should start from over
theres no solution for this ?
It depends on the Emulator activities in that region
then i can't play duo any more right ?
You may need to wait or need to change the mode
i wait but cant enter i wait like 6 mint and cant enter
What server do you play on @marble lark
europe
Huh my friend and I match in vikendi in like 6 secs on eu XD
After the server partition very less players play Vikendi, Kindly play on other maps @marble lark
Its best one less of hackers bro π€¦π
@marble lark You are facing hackers in Gameloop?
Yes
@marble lark even that happens to me in Asia Server when i play Solo in any map except Erangler. all the player play in erangle map and cause of missions the Maps popularity get increased and again gets low after the week
u wont beleive it i had 45 minutes to start a match in Solo mirammar
I think according to ur time zone the matchmaking settings work cause check the time before u start to the server i gate late matchmaking time when i play at night time like 1 or 2 am in asia so that is the problem and i play europe when its night on asia and
I am a Emulator player. When ever i play with a mobile player i am the one who gets the message (There is emulator in the squad) the message which a mobile player should get. i got it
its happen this season.. dont know why.. 
Why isn't the Phoenix system mixed with an emulator game loop ?
Why isn't the Phoenix system mixed with an emulator game loop ?
@regal sand cause they divided the server
why
Tencent Job
Why divide the server
Why divide the server
@regal sand check pinned messages
check pinned message
Will things return to normal in the next update?
probably no
Will things return to normal in the next update?
@regal sand nope
What a nonsense, I can't play on game loop because of my poor ability
In Phoenix and Smart Gaga, I am facing a lot of hacks because of it, I can't play
oh π
When is the next update?
update of server or update of game ?
there are no scheduled server update this year
and update of game
@lean otter answer
Hope to return things to normal
i dont thing so it will return to normal as you want.. since the dev already consider pros and cons that will impact most of the emu player..




