#emulator-support
1 messages · Page 100 of 1
Tipu did u play Custom room?
So how to fix this
Hn me unban ho gya hu
can i reports cheater here ? @everyone
@maiden jacinth u cant tag everyone
go to #cheater-reports to report them
@tawny oriole only english please we cannot help if you dont state the problem in english
@abstract kraken @tawny oriole guys please dont use hindi here
ohky
If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
@open epoch
@open epoch repair your emulator...and if u played honestly...your account will be unfreeze soon.. dw
@untold bison any ETA ?
unfortunately no there is no ETA @copper kraken
u guyz really want an ETA ?
the ETA is written in the file u claimed
If you have encountered an issue with the account unlinking feature, @wary wasp, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
My actual points are 4619 but on server rankings, only 4420 are shown- kindly fix this
What’s this issue?
anyone who is not having the new update of gameloop are advised to clean reinstall gameloop....uninstall gameloop..delete temp and program files folder from gameloop install location.....then reinstall gameloop from gameloop.fun
@steel flicker i havent wifi net work to delet gameloop and down again i use 3g net work my wifi have problem
@steel flicker and my account still banned i cant log in again
@steel flicker i havent wifi net work to delet gameloop and down again i use 3g net work my wifi have problem
@open epoch then u should wait for the fix or the next update
@steel flicker and my account still banned i cant log in again
@open epoch what can i do ?
@steel flicker when this will unbanned i ask
@steel flicker when this will unbanned i ask
@open epoch soon....i guess
@steel flicker ok thanks
I've been using gameloop for a long time now.But from last few weeks,I'm going through a lot of problems playing PUBG mobile in my gameloop emulator.
Here are the issues:
- Whenever I turn on ' voice chat' inside game, fps drops significantly & screen freezes for 2-10 seconds and a buzzzz sound comes.That happens 2-3 times in 30 minutes & sometimes it gets stuck forever & I have to close gameloop & restart all again.
2)PUBG mobile fps drops very frequently.From 30-40 fps,jumps to 5 fps or less.
Here's my laptop config:
core i3 gen 7
RAM: 8 GB
Intel HD 620 graphics
(Windows & audio driver is up to date)
any staff?
any info on when are we gonna get unbanned for the false ban we got? i was top 800 almost conqueror and this is delaying my rank push by alot cause the tier goes up after every few hours its gonna put me back alot
Atleast an eta would be awsome or just a answer that u guys are not gonna unban us
I'm pretty sure the eta is different for each individual as I've seen a few people who claims they got unbanned
@hallow quartz diable antiviruses and windows defender ...then reinstall gameloop
@plush fulcrum post your gameloop diagnosis window
@steel flicker
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource packs from pubgm
and use smooth + extreme graphics
@plush fulcrum try this settings 👆
and also your system doesnt meet min. requirements for gameloop .....so dont expect top notch performance
for the absense of processor & dedicated GPU right?
@plush fulcrum sorry u dont have a dedicated gpu so untick that one too
for the absense of processor & dedicated GPU right?
@plush fulcrum yup
@plush fulcrum sorry u dont have a dedicated gpu so untick that one too
@steel flicker also untick that "prioritize dedicated gpu option " too
what about the buzz sound issue? It is appearing only when I turn on the voice chat & fps starts dropping significantly right from then.
it happens when your cpu usage is high
it may also crash the game....but u are lucky thats not happening
previously that wasn't happening.this issue got worse after the last update
yup...try the settings i provided
okay
@gleaming rock did they get there ranks back?
I dunno, I haven't asked
Any news about the frozen accounts? It's the 3rd day
If you have encountered an issue with the account unlinking feature, @steel flicker, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
😑 stupid bot
lol
@steel flicker how then
What should I do?
these bots sometimes gets into my nerves
@steel flicker how then
What should I do?
@elfin grove wait and watch

😁
I was wrongfully banned, can you help me
@steel flicker
@quasi basin
@stone crest
@vivid zenith dont tag everyone
If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
@steel flicker yes we were hurt with the hitch
the suspension for those affected accounts will be lifted
Anyone please..?
username :๛G尺〇乙A๛
Id : 5279217928
hello . my account has been temporarily frozen but I have the latest version in my emulator . and else I was playing in mobile when my account frozen . I always check up about any new update in emulator and my playing is very clean you will see that in my results
i hope to make a solution quickly because thats my main account please
thank you for understanding
@trim talon If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
i am playing from season 2 i am banned for no reason when does my ban can lifted..?
@hollow stone If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
🤦♂️
dude i am done copy pasting
@steel flicker here in this ban message they are saying we are teamingup with cheating players..?
@steel flicker When did our bidet level drop?
@steel flicker When did our bidet level drop?
@vivid zenith wut ?
@steel flicker here in this ban message they are saying we are teamingup with cheating players..?
@hollow stone oh thats the different case ...wait for mods ...they will help u
@steel flicker diamond 3 is not chosen to rank anyway, but I was bronze 5 for banned
@vivid zenith idk about in game problem...i am from gameloop support team
@steel flicker I know you suggested this server to me but I need help, how can I do it
wait....dont ask me....ask the mods....they will be online soon
Hello guys, when will our frozen accounts will be open?! 2m ! For just an emulator problem
@steel flicker when will it happen
@dense heath if u played honestly ...it will be lifted soon...u just need to wait
@steel flicker when will it happen
@vivid zenith what ?
when does it go online
@steel flicker
@steel flicker
Yes i am, ok i will wait, but can you tell me the time should I wait 😦
f
when does it go online
@steel flicker
@vivid zenith soon
@steel flicker
Yes i am, ok i will wait, but can you tell me the time should I wait 😦
@dense heath idk dude
😔
😅
Thanks a lot 🥺
Is any mod here?
@abstract kraken yess..?
@hollow stone muth maar do peleeeS
na dabay laga tay na @abstract kraken ban nah hotay
my id got banned without any reason 5551331699
tumhari ma ka kuss pubgm
tumhari ma ko habshi chode
behen ke lore glitches fix hote nahi hain
tumhari ma ko shrowllyy chode
XD
in pe me habshi choron
590094824 My ID Got Banned for 7 Days without Any reason?
check pinned messages
@gleaming rock tumhari ma ka kuss
not sure what you're saying so gonna ignore that
Maaalunno koi hai?
@gleaming rock sorry
No problem
let all your rage out, it prevents people from getting more angry
@gleaming rock are you a mod?
bhai ab mujhe id wapis chayie conqurer with frame
I was a mod like 4 months ago
@gleaming rock tumhari ma ko kuttay chode
@peak swift mujhjay b war na in k ghar waar jaoun ga
let it all out
hahha
@gleaming rock hello I was unfairly banned, what should I do
check pinned messages
sara gusa tumhari bund me dall de
😂
scream in to a pillow, it works @peak swift
@peak swift meyrie haasss hass k mou laal ho gaya hai
tumhari ma ke kuss me scream karon
XD
whoever stepped in here, go away
lot of toxicity going round here
Listen- i am really close to conqueror- my account froze in while playing a custom room two days ago- but fortunately by your support , i got my account back yesterday morning but after that , my ranking points on server are not updating- i am on ace star 4, but on server , it shows ace star 2- i am really close to conqueror and I won’t be able to reach conqueror with this glitch as my rank is not updatinh- kindly fix this asap@gleaming rock
If you have encountered an issue with the account unlinking feature, @abstract kraken, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
why is that
@abstract kraken I am not a dev dude
@peak swift because u use daba u get banned
@gleaming rock lun pe charho phir
@hollow stone just like this daba
XD

@peak swift this will be fine let moderator come
@gleaming rock where can you help me my english is not so good i am turkish i am talking to you with help from translation right now
@vivid zenith turkish..?
I can't help you in any way
I did not do anything
Hey family of pubg.. can u tell me where I can report my account to real support team not same copy and paste message
Because my account got banned 3 months for no reason and that not fair
I never broke rules or anything
So please I really need real support team to show justice in this and check on my account again.. And thank u for understanding
help mee
I don't work for the dev team
I just saw mods tell people to check pinned messages
about the ban
@hollow stone yes
That my account and Id please I want real support check it
I never break single rule in game
@vivid zenith nikal lore pehli fursat me nikal\
@peak swift i can help you- i got the same issue
tipu dalle
x
Sabar to kar xD
@abstract kraken is ko sath bed mey lay ja ap
Shugal check krin
@peak swift I do not understand
@peak swift you give me your bund i will help you
@peak swift its very simple- uninstall pubg, reinstall it again- and make a new id—
(ENJOY)
Kesa diya?@peak swift
haahahah
Kira is AFK: nap time - a minute ago
I assume most of you fellas are swearing about other peoples mama, kind of like those 12 year olds you met x-live
@peak swift hello phookie
lol
@gleaming rock tu idhar bund marra raha hai chutu?
@gleaming rock noooo

@gleaming rock hum apki bund maar rahay hain
@gleaming rock bhai tumhari ma ka kuss tum kiun bar bar apni bund marwane a jate ho ahmad gaming ki oullad
dw u guyz will be muted soon....then there will be no chance of getting ur account back
If you have encountered an issue with the account unlinking feature, @steel flicker, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
@rocky epoch hello?
btw guyz some of the mods know hindi
: O
i didnt break game rule and i got banned can a mod please reply to me
@steel flicker listen to me
@steel flicker bro i am very sorry
@steel flicker Listen- i am really close to conqueror- my account froze in while playing a custom room two days ago- but fortunately by your support , i got my account back yesterday morning but after that , my ranking points on server are not updating- i am on ace star 4, but on server , it shows ace star 2- i am really close to conqueror and I won’t be able to reach conqueror with this glitch as my rank is not updatinh- kindly fix this asap
If you have encountered an issue with the account unlinking feature, @abstract kraken, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
he isn't a mod, no need to apologize to him
@steel flicker me ap utaon ga
@abstract kraken yea mod nahi hai rammi
i am not the one should listen....i am from gameloop support team...not from pubgm support
lol
🤣
@steel flicker hey i love u ❤️
ma ke lore
@steel flicker @peak swift is abusing u in Urdu
dallo
@primal warren dude i know bengali..urdu hindi english and spanish dw .....sob ka marunga
@steel flicker yaar sorry yaar
@steel flicker bara raami e re tu
@steel flicker bhai bund le le id dede
i am not the one should listen....i am from gameloop support team...not from pubgm support
. again
Lol lul na kr- please mera account theek karwa de
@steel flicker chal 1000 lay lay account unban kar wa day
@steel flicker bhai bund le le id dede
@peak swift i dont play pubgm
chal phir bund mara
XD
so no mod here can help me to unlock my acc ?
@icy flicker no this place is empty
not sure what's going on, but this seems entertaining
chal phir bund mara
@peak swift i told u...some of the mods knows hindi....so ur chance of getting your account back getting lower and lower
If you have encountered an issue with the account unlinking feature, @steel flicker, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
not sure what's going on, but this seems entertaining
@gleaming rock si por favor
@gleaming rock grab a coke and popcorn
coke as in meth?
coca cola
@gleaming rock ur to young my friend
well I wasn't the the one shouting out xbox live insults
@gleaming rock me neither
nice
Any Mod plzz kick @peak swift from the server he is abusing
@gleaming rock plz help me my account is banned without any reason . i am a part time thoku
yes he is abusing @peak swift please kick
@serene basin
mods i am very sorry for abusing
how are you princess
why is my account frozen
princess give me your ig i will help you
@peak swift @peak swift is a pervert
yea a big pervert
@dusk pumice help me
what can is the probb
@peak swift
@proven timber looks like the dll got removed somehow....just download the dll... Replace it
@proven timber tencent file
ok i 'll try
I dont think its the tencent files
As u dont know the location... So u need to update your microsoft c++ redist
it's most likely in the same location as androidemulator.exe
Then repair ganeloop from gameloop uninstaller
@steel flicker i remember when i used to play cs 1.6 this used to happen XD i would download the dll and paste it in the game folder
@copper kraken that was a different case.. I had that problem 1st in AC 2.... I didnt play cs1. 6..csgo was my 1st.. I am playing cago sing nov. 2012
what happend if i delete the emulator and download it again ?
@proven timber u still need to update your c++
Search in YT... U should find several videos on how to do so
ok
I'm going to talk to the Pubg mobile official because I ate the ban but still
How i can login with my QQ acc in pubg ?
qq is only available in china I think
@steel flicker sorry for disturbing you again.But I tried the settings you suggested but frame drops are still there.And I found out the reason why game freezes when voice chat on.this wavemaxx cpu usage keeps going higher.Can you help me fix it?
@proven timber go to china... There u can
i love china but i dont enough money xD
I wish I knew a little English
😄
@plush fulcrum as i told u ur cpu doesnt meet min. Requirements... So uninstall resource packs and do everything i told u.... Cause thats all u can do for now
why gameloop is so slowly
Lol... Good question
It depends on your system dude
@plush fulcrum i just noticed... Not gameloop... Something else is using your system resources
Download a sofware named "razer cortex" and use it kill unwanted apps while playing games
Yes.That ' Waves maxxaudio service' is actually the mic, disabling will lead to no sound.
And I already tried razer cortex,outcome is the same
why is a mic software talking so much resources ?
that's what I'm thinking 🤔 gameloop is using less CPU than the mic sw.
is pubgm team gonna wakeup?
are they sleeping everytime?
all the fair players are getting ban while hackers are enjoying the game.
all the fair players are getting ban while hackers are enjoying the game.
@tawny oriole U r right
Please unban my account it is false ban
am banned as well 😡
@tawny oriole same here with false ban
LD
hey pubg moderators make some android os like phoenix os offical for pubg mobile emulator because at i5 7gen with 12 gb ram also the game does not run smoothly faces lags. the cpu usage when enemy comes in front of you is 100% and the game is crashed. so develop so android emulators for players like me. those who agree plzz copy and paste this comment
Well gameloop runs on Android too 
@peak swift you mean we can use gameloop at phonex too?
i am using sound booster is it ok or it lead me to ban?

The only recommended one is Gameloop
Then what's the use of using Phoenix?
You can use others at your own risk
@peak swift tell me about sound booster i am using fx sound booster to improve my sound quality is it legal? it is paid version
Why you need a sound booster when you can change system settings in the audio to increase the bass and stuffs
@peak swift how can i do that?
Any software which modify or manipulate the game file will lead to ban
@peak swift go through the audio settings in your PC
Or mention me later
@peak swift i have anouther problem when i open internet explorer browser my fps drop to 18 to 22 even i close it
to improve fps again i have only option to restart my laptop every time after opening browser
Seems like your system can't handle multiple process at a time
@peak swift are you using chrome?
Cause chrome is infamous for using a ridiculously high amount of ram
@gleaming rock internet explorer
oof
I thought they killed support for it
@peak swift i need help man
@gleaming rock internet explorer
@copper kraken yeah
@peak swift i got banned few hours ago the reason is actively teaming up with a cheater im not the only one that got banned alot of other people have gotten banned for the same reason i am a fair player and i havent teamed up with no cheater. What am i supposed to do am i going to get unbanned ? And get my rank back because of this false ban or there is no unban in this case ?
If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.@copper kraken
@peak swift and how long is it going too take and am i going to get my tier back i was Ace star 4 and top 800 ranking was very very close to conqueror took me 7 days because theres alot of magic bullet cheaters
3 days passed
Why don't u guys <@&639889499718942720> come here daily and try to collect some IDs to be unfrozen or at least inform us of the lifting freeze date 🥺
Due glitch my account is also ban for 7day. I never teamed up with hacker. Or used such tool. You can look up my account "5330872289" these are not hackers stats. Please try to resolve this falsely ban issue ASAP
Yes please tell us some good news
in Match TIme ..... ? all okay with PubgMobile 
i uninstall gameloop n want to reinstall it
when i click on it
but this dont load
How to fix huge fps drops in emulator
i downloaded that from your link
can you send the diagnosis window of gameloop@agile goblet
Ok
i uninstall that just cause i couldn't update it
@peak swift run the file as admin
i already did but it take too much time maybe 20min to load
@peak swift
gameloop emulator is sh*t
🤬
if i download it from another websites it load faster 🤬
@peak swift my account is still freeze 1 week has been passed so far ?
They dont optimize emulator
I cant update pubg in gameloop
I delete gameloop and install it again
But I cant update
gameloop emulator is sh*t
download goes on 99% and back to 0% for 3 times
that's what I'm thinking 🤔 gameloop is using less CPU than the mic sw.
@plush fulcrum dude a mic software never uses cpu morr than 1 percent
😑
@peak swift are you using chrome?
Cause chrome is infamous for using a ridiculously high amount of ram
@gleaming rock dude..... Even 32 gigs is not enough for chrome tabs.... Lmao
@peak swift anything new about my issue
@peak swift what was your issue ?
if i download it from another websites it load faster 🤬
@peak swift lol....
32 gig ram?
@frank terrace not mine.... I play professionally at OpTic gaming.... There are a lot of pcs
@steel flicker
Do you have gaming pc?
@frank terrace yeah.... U need a gaming pc to play games... Duh
I play with a normal laptop heacause gaming pcs are very expensive in iran
@peak swift can u please post the special package of gameloop for @peak swift ?
I play with a normal laptop heacause gaming pcs are very expensive in iran
@frank terrace well.... Dude... Laptops are never good choice due to heat issues
@steel flicker
Yes I know
And also u cant service ur laptop yourself unless u have a very good knowledge about it
download goes on 99% and back to 0% for 3 times
@frank terrace still?
I delete gameloop and install it again
@frank terrace did u delete gameloop files too before reinstalling?
@steel flicker i couldn't update gameloop
@steel flicker
Yes
To 808?
this happen every time but some times not happen
i just reinstall gameloop
just to update it
Yes... I already posted about this problem
when
Yesterday
Everyone have problem with gameloop
And as a temporary solution i suggested to reinstall
that was solution of this issue ?
Everyone have problem with gameloop
@frank terrace not me
oh ok
Lol
@steel flicker
I delete gameloop files before reinstalling
me too
But I cant update pubg mobile
@steel flicker
I delete gameloop files before reinstalling
@frank terrace thats the way of reinstalling gameloop.... Everyone should do that
is this new update right ?
@steel flicker
I do that but I cant update pubg
But I cant update pubg mobile
@frank terrace does it shows update option again after updating?
@peak swift check pinned messages as always
yea it is
@steel flicker
No downloading goes on 99% and then failed and back to 0%
😦
yea it is
@peak swift then wat is the problem?
😦
it's fixed now
@peak swift 👍 😁
😦
@frank terrace wait ...i need to read the mod FAQ
Ok
@frank terrace try this
Open the Taskmanager > Go to Details Tab > Close AndroidEmulator.exe > Exit the Gameloop Tray Icon > Run the Gameloop in admin mode again
Ok
@steel flickerhey can u help me
@agile goblet can u pls post your gameloop diagnosis window again ?
i lost it in chats ...lol
uninstall all resource packs in-game
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
and use smooth+extreme in-game settings
@agile goblet 👆
@steel flicker after 0.18 update the is worst
@agile goblet yeah ...people say it after every update...nothing new to me
lol
Y dont they optimize the emulator
Look at my specs
I get drops from 60 to 20 when enemies r near
dude i have ryzen 5 2600x , gtx 1060 6 gb and 16 gigs od dual channel 3200mhz ram ....i play pubgm with 0 lag in the highest settings possible
I get drops from 60 to 20 when enemies r near
@agile goblet that happens because of your resource packs and unoptimized skins
I deleted shadercache but that didnt help
I deleted shadercache but that didnt help
@agile goblet uninstall resource packs ...only that will help u in close combats
How
their should be reset option in pubgm settings..
But the game will automatically download them again
But the game will automatically download them again
@agile goblet u have to manually stop them
the more u download resource pack the more it will lag in close combat
changing dpi in gameloop settings just changes the UI ....nothing else
so your choice
dude i suddenly noticed ryzen 5 1600 is slightly lower than the min. requirement of gameloop.....lmao while 1600x is slightly over than min. requirements.....lol
dude i suddenly noticed ryzen 5 1600 is slightly lower than the min. requirement of gameloop.....lmao while 1600x is slightly over than min. requirements.....lol
@steel flicker wow
nvm....i dont think that will matter much
@steel flicker wow
@agile goblet check cpu sore
My cpu usage in game is 20%
Haha
dw as i told u that will not matter
I will buy i9 16th gen then
dw as i told u that will not matter
ryzen can carry a lot more than that
I will buy i9 16th gen then
@agile goblet 16th gen ?
@steel flicker just a joke
@steel flicker iam lagging in game
uninstall all resource packs in-game
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
and use smooth+extreme in-game settings
@open epoch try this settings 👆 ....and also your system doesnt meet min. requirements for gameloop....so dont expect top notch performance
@steel flicker why my laptop is macbook and 2018 laptop
@steel flicker why my laptop is macbook and 2018 laptop
@open epoch still your specs are low.
and macbook is not for gaming
@steel flicker oky and whay about update
@steel flicker i dont get any update from gameloop
reinstall gameloop cleanly
@steel flicker how can reinstall it cleanly ?
@steel flicker i havent wifi network now i use 3g and havent large GB i cant reinstall game if i dont reinstall gameloop i will face any problem ?
emulator ban
Need help
I have been banned for 2 months emulator ban need help
5245200824
Please refer to this channel's pinned messages for further information, @wheat roost:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@steel flicker i havent wifi network now i use 3g and havent large GB i cant reinstall game if i dont reinstall gameloop i will face any problem ?
@open epoch u should wait for the next update then
@rustic jolt hello
Yoooo can some one tell us are we gonna get unbanned or not
?????
hello
Pinging mods won't help since we also don't know such information @copper kraken
We are not from Tencent developer team or customer service team
@late surge then who do i ping?
Light yagami
Its just obsered that we got falsely banned man
@copper kraken Contact customer support. Only they can answer you
@copper kraken @peak swift none here is from official tencent team... People are here just community managers.... We cant do anything
Look bro. I know you guys are angry and impatient since it was a bug. But it wasn't our fault. It happened due to a bug in emulator. And gameloop accepted their fault. But we cannot help you. We are not affiliated with Tencent or Pubg Mobile
😁
@peak swift what ? I dont help disrespectful people.... So i just copy paste others messages to the ones whom i dont wanna help... Lmao
Jk
Guys you are telling me from yesterday you can log in later but I still cant??? My id is 5602508137
username :๛G尺〇乙A๛
Id : 5279217928
hello . my account has been temporarily frozen but I have the latest version in my emulator . and else I was playing in mobile when my account frozen . I always check up about any new update in emulator and my playing is very clean you will see that in my results
i hope to make a solution quickly because thats my main account please
thank you for understanding
@steel flicker After reinstalling i am facing with this problem 🤬
u opened standard engine
idk whats that]
u opened standard engine
@steel flicker
where you saw standard 1?
its not standard
there must be a green vt eneble symbol i hope]
he downloaded from play store i think
did you @peak swift ?
idk
So the frozen accs for using up-to-date gameloop will just wait for the 2 months end?
Please refer to this channel's pinned messages for further information, @elfin grove:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
thats great

i stay for 3 day what i can do now please helpppp
wait
@gleaming rock wait for what will fix or ?i need to send my id to admin ?
they said they are working on it
anyone here who can help me with my game loop?
@gleaming rock oky i not need send my id to gm to unbanned i just need wait and all banned will unbanned
from what I've seen no, you don't need to send them your id
@gleaming rock ok thanks
my account has banned for no reason
id:5514702892
Name : ToS7a
@zenith pecan check pinned messages
were spourt i need help
wut ?
@peak swift check pinned messages
@peak swift check pinned messages
cI am using a translation program to deal with you. I am an Arab, please explain
Do you want a dairy image in the English language?
Yeah, I can't speak arabic in here tho
You want photos from the ban@steel flicker
You want photos from the ban@steel flicker
@peak swift no...we cant do anything about your ban....u have to just wait .....check pinned messages
If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
@steel flicker Thank you so much
👍
@peak swift go to #613267301243944960 and react with Arabic to get arabic chat, and you can speak arabic there
Hi, cant find my fist match on the game, using Gameloop SA server
Iam not hack iam playing this game from season 2 and i got ban when i opened gaga smart emaltor my id is 540645489
@steel flicker
@bright frigate check pinned messages
Where can i get pinned messages @steel flicker
is there any way to cancel my first match? so i can change my region and try to find a match?
is there any way to cancel my first match? so i can change my region and try to find a match?
@languid widget u have to start the match and leave it
Where can i get pinned messages @steel flicker
@bright frigate in this channel ....check pinned messages
but i cant leave because it's literally the first match installed the emulator just now
@steel flicker i see alot of messages which one can help me
@bright frigate the last one
are u new to discord ?
but i cant leave because it's literally the first match installed the emulator just now
@languid widget idk then
i dont know dude...i dont play pubgm....i am only here as emulator support
I read this pinned messages and idk what should ido..
I read this pinned messages and idk what should ido..
@bright frigate u have to wait....if u really played honestly ...ur Ban will be lifted soon
@steel flicker Okay thanks for ur help man
👍
hey why do i get random dc from my emulator
while my internet is stable ?
disconnected
@weak aurora pc crashes or game internet issue ?
like in game lobby i get disconnect
check if u have the right time in emulator or not
Hay guys my account banned for 2 monthes without doing any thing does any one know what can i do
what is the right emulator
Gameloop is the recommended emulator, @weak aurora.
its also the best for framerate ^
im not hack
D
i want to report hacker
called badr96
ksa flag
auto headshot aim
wall hack
also my last 5games were up aginst hacks
YAAR unban kar dou khuda ka wasata hai
Lol
@bright frigate:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Another one bites the dust

😁
yes



this is a support channel not an emoji spam 
Hmmmm
Email link option ther now I linked it .how will it help further if I link
You can login to your game with that option @shadow kayak
Many of friends got a ban for emeulator is not updated but if they check for update it showing ur emulator is of latest version
Wht bans are these??
Please refer to this channel's pinned messages for further information, @shadow kayak:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
This has no answer I guess
@peak swift can u check the last DM if it's possible ?
If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.@shadow kayak
The issue of emulator not updated comes under this?
Almost many have faced this issue of not up to date so
i'm facing this issue only in erangle map. updated game , and downloaded resource files
#emulator-support message
@lime plover
okay it should be disabled ?
Any TAIWAN Version SUPPORT Can Help Me to Lift My Falsey 2Month Emulator Frozen Ban....Please...!! @everyone
Please refer to this channel's pinned messages for further information, :
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@peak swift thank u so much . (sorry for ping ) have a good day
Hay guys my account banned for 2 monthes without doing any thing does any one know what can i do
@deft creek
stop using wallhack 🙂
Any TAIWAN Version SUPPORT Can Help Me to Lift My Falsey 2Month Emulator Frozen Ban....Please...!! @everyone
@peak swift
stop using wallhack and stop using old emulator version 🙂
@peak swift never using it befor btw i swear
@peak swift never using it befor btw i swear
@deft creek which emulator you use did you play with any cheater get banned 10 years or did you use any old hack on same hardware ???
@peak swift using gameloop emelatur and it was normal game with my friends "no cheater" and just started the game with 0 kill suddenly banned till end of the season , i lost my RB now
здравствуйте пожалуйста помагите вчера я делал формат пк и сегодня скачал сного эмулятор Gameloop и хотел войти мой акк пубг мобайл и мне вилезил сообщения бан 10л, за чтооо помагите пожалуйста разблокировать мой акк Спасибо
Hello, please help me yesterday, I made the PC format and today downloaded the Gameloop emulator and wanted to log in my account pubg mobile and I got messages ban 10 years, for which help please unlock my account Thank you
@peak swift using gameloop emelatur and it was normal game with my friends "no cheater" and just started the game with 0 kill suddenly banned till end of the season , i lost my RB now
@deft creek did you update your emulator this month if you dont next time you need to remove gameloop from your pc and clean it from every file coming with gameloop then install it again like you use it on your pc first time open other account play wait for other account or send your report on file claim and see the details 🙂
@peak swift its updated even when i got the ban i checked it and says your have the latest version 😩
I need the best Settings for gameloop.'
Its so laggy
Whenever Someone came my get gets stuck and It keep saying beeeeeeeepppppppp weeee beeeep Some weird noise.
ID: 55750888809
I want to recover my account, there are many people who presented the same problems, some recovered their accounts but others did not! I always used the GameLoop emulator, the day my account was frozen the emulator had no update, this is unfair
@late surge
Please refer to this channel's pinned messages for further information, @peak swift:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
pc
hel[
help
@deft creek
stop using wallhack 🙂
@peak swift BRo I didnt use Wallhack or any kind of hack......it was a falsey Ban In which i used Latest Version of Emulator And suddenly At Match it gives 2Month Ban bro!!
@peak swift @peak swift If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
@dusty quail your specs are too low from min. require ments of gameloop ...u should try with everything low
I am waiting For 3 Days But Still My Account Not Unfrozen Bro!! @steel flicker
well we cant do anything except to tell u to wait
if u really played honstly....trust me it will be lifted soon
okay it should be disabled ?
@lime plover yup
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource files
and use smooth+extreme in-game settings
@dusty quail try this 👆
Oke.
👍
How to find Ui folder?
@dusty quail go to gameloop installation folder
yeah u can do to it
🤦♂️
;-;
Found it.
lol
Deleted it.
👍
Whats your specs?
mine ?
Does your game run Smooth?
@dusty quail lol...i never faced lags in gameloop...my specs are ryzen 4 2600x ...gtx 1060 6gb and 16 gigs of dual channel ram clocked at 3200 mhz
😅
U are those Rich ahh kids.
@dusty quail nope...i spent all my tourney money on my pc lmao...now i am broke
Well i guess it cost u around 2000$?
nope ....1200 due to indian high prices
197k Due to Pakistan Currecny.
jeez
I am facing high ping issue on custom tdm matches...although i have a proper internet connection...it only happens on custom matches... @steel flicker
@trim swan check if u have right time in the emulator or not
#emulator-support message
@trim swan
what is this? @peak swift
To set the emu time
sry
so this will fix high ping issues..right?
thanks
I will let u know
it worked..
cheers to both of u @peak swift @steel flicker
happy to help
help me please @peak swift
@open epoch check pinned messages
@steel flicker from where can find pinned messages
yes sir @steel flicker
If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.

Hmmmm
Please refer to this channel's pinned messages for further information, @open epoch:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
guys i barley opened the game and I got banned 10 years for no reason and i was playing yesterday it was fine and closed the game and opened it again everything was fine and I opened it again today this morning and the 10 ban appeared
@barren root check pinned messages
and do you know when they gonna lift it ?
Soon if u really played honestly
i was playing honestly, but the message says user violation
Hello, My account is banned for ten years while I was in the training just because I tried to play with a different emulator than the official one .. can anyone help me ?
@earnest shore check pinnee messages
Already checked it@steel flicker
i was playing honestly, but the message says user violation
@barren root then it willbe lifted soon
Already checked it@steel flicker
@earnest shore then u are answered
ok thank youi
@steel flicker I didn't find a solution there to my problem?
@earnest shore u have other problem than the ban?
@steel flicker No, I just want my account get unbanned because I didn't use any cheat methods.
I just used a different emulator to play on it.
We cant do anything else than to just say to wait
We cant gurantee about your account as u played on different emulator than the official
Wait ten years to play on my account?@steel flicker
@earnest shore no...i am saying to wait ....they may give u your account back
If you have encountered an issue with the account unlinking feature, @steel flicker, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
We cant gurantee about your account as u played on other emulators @earnest shore
Okay .. I have been waiting for 3 months now
How long should I wait tho 😅 @steel flicker
3 months?
People got banned cause of the glitch like a week ago
@gleaming rock It's a ten years ban
I meant, people stated getting banned like a week ago
I know right@gleaming rock
then how're you waiting for 3 months?
oh, then there's no guarantee if you'll get unbanned or not
Cause the people who got banned from the recent glitch is getting unbanned
we don't know about you, there must be a different reason for the ban
and according to the chat history, you used an unofficial emulator
@gleaming rock Yes that's right.
but I hould get banned for few months
not ten years i guess
should*
they already warned everyone from using unofficial emulators
@peak swift Isn't that right?
I didn't hear about it before .. but anyway is there any possiblity to get my account unbanned soon ?
or I have lost all my data ?
the only way is by contacting the support since they are the only people with the power to do so
@gleaming rock How can I contact them directly please
try file claim
@merry garnet didn't help me
that's the only way..in game support can help you on it
Bot answers and is useless for me
it take some time but they ll respond..if they feel genuine
There's no real person to contact with?
it take some times they ll respond
@merry garnet
how?
now noone here can help in this exept them 
I know right but there's no real person responds 😅
what should I do tho@merry garnet
file claim
How can I talk to real person from file claim? I don't know to be honest
@merry garnet
Please refer to subpoint 5.4 in #faq for further information, @earnest shore. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
the only way is by contacting the support since they are the only people with the power to do so
@gleaming rock he used other emus
@steel flicker Bro its so lagging bad
Even in the Lobby.
Atleast That old settings in lobby gave me 50fps.
@dusty quail set in game fps to extreme
@earnest shore is that a 10year ban for you
Yup
@steel flicker I did.
@earnest shore:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@dusty quail try directx+ then
Can anyone sponser me a headphone
@prisma bluff i can sponsor u a headache
@peak swift hello bro I told you from 4 days about my account frozen because of emulator update and u told me it's will lefting soon
@peak swift
When you will open our accounts pubg !!!!!! My account frozen from 5 days wtf
@peak swift whats happen to this company they freeze my account for nothing
@final jasper @peak swift @trim talon
please do contact the customer service about this issue
@peak swift from where i don t know how
@trim talon you can view that option in the login page ( top right corner)
@peak swift but why you told us that you are solving this problem and our accounts ll be lifted 😫
Don t tell that was just talking
I'm not the one who solve these ban issues it's done throught the customer service
@peak swift @final jasper @trim talon all of us here are just community manager..... We are not directly connected to pubgm dev team... We cant unban your account.... Some of the accounts were banned by glitch... Pubgm team are lifting only their ban one by one... We are not the ones who have power to lift bans
@trim talon most of the ban issues had be resolved and if your haven't been removed please do contact the customer service
@peak swift how can i contact to the customer service only bot
Please do not repeat your questions here when we have answered you. Contact the customer service and wait patiently.
@open epoch contact them via in-game
@peak swift i try hard to contact thim in game sir but only bot answer and end chat
@peak swift no way to send ticket to support like any game only bot bot every way and end conversation
I got banned 2 monthes and when i check the reason it says this , but still cant log in any help ??
@deft creek same problem and cant concet to support only bot
Yes this the worest support i have ever seen
@deft creek @open epoch select the others option (there should be a option like that)
@steel flicker i dont understand what u mean
There should be an "other problems" option in every customer support
no way only cancel message no other option
Oh.... Idk
@steel flicker the discord crew cant connect with tencent admin to fix this problem i have 4 day dont sleep search for some thing to fix this problem and alot of peaple get unbanned
hello is onyone facing lag and freezing a lot lately ?
@steel flicker please help me to find any one to send my info to game to unban my account i get bug for 7 day after bug get glitch for 4 day
@minor zealot noooo ?
srsly ?
@minor zealot Post your gameloop diagnosis window screenshot
gameloop im not using gameloop :d
Gameloop is the official emulator.... Lol
Meh.... Your choice
i stopped using it since season 8 or 9
@open epoch none of us here cant do anything about it😢 ....the problem was reported and people are getting their account back one by one.... But as it was weekend there was no stuff for work.... That may be a reason for that
If you have encountered an issue with the account unlinking feature, @steel flicker, contact the customer service from the settings or login menu, select I Lost My Account After Unlinking With Social Media under Hot Topics, and follow the steps to proceed with the account recovery process. Watch https://youtu.be/i6KkgQQrZeo for reference.
The account unlinking feature has been disabled indefinitely while we work on optimizing it. Once we have more information, it will be published in #news.
Stupid bot
my cousin got the same 7days ban but they did unban him the next day
Great 👍
Stupid bot
@steel flicker 😁😁😁
And elon musk said "AI will take over humanity"....
wtf is this game
Lag? Yes Cheaters? Yes Bugs? Yes Updates? No
Lol
all the bad things are in this game
literally
just say me 1 thing that this community is doing right
nothing
Lag? Yes Cheaters? Yes Bugs? Yes Updates? No
@barren hinge too much expectation from a free mobile
game
you shut up pls
ur name is noob
why would you even talk here
you should be ashamed of who you are
you shut up pls
@barren hinge u should too... Ur name is flush
you should be ashamed of who you are
@barren hinge nope.... I am proud to be a pro csgo plyaer from OpTic
what are you even trying to implie here
If your pro than great lol
why you even reply to my stuff
I Wasnt even talking to you at the first time
I am just dissapointed of everything this game is done
@barren hinge Actually u were talking to yourself... Lmao
This is emulator support mate
your in the fkn wrong place
stop being redicilous trying to look nice to other mods
This is emulator support mate
@barren hinge i am from gameloop support team.... Lol
You cant even defend yourself man
@barren hinge lol... Man wdym?
@barren hinge All mods admins are volunteers here... We arent hired
Lol bruh
This is literally biggest pubgm discord
and the most important peoples in here are vulenteers
We just love helping people... Lmao
yes but that is not enough
we actually need help not a bunch of ppls looking at our cases
and why everything is horrible in this game
@barren hinge again... Too much expectation from free mobile game
who have no power
@barren hinge tell that to tencent... Then they will hire us 🤣
it made 200+ milion dollar
@barren hinge well thats true.... Wish i was hired here
🤣
and why everything is horrible in this game
@barren hinge then why do u even play this game?
Go play pubg pc...
the working team and everything
is just horrible
NICE DUDE
sick
thanks for the help
very good voulenteer
just go play pubg pc
cuz I like the game itself
@barren hinge lol... U cant get everything
nice
who ever hired you and ppls like you need a mental help
who ever hired you and ppls like you need a mental help
@barren hinge same goes to u.... Cause i told that we werent hired and u should join a anger management class too
Or maybe kindergarten
Lag? Yes Cheaters? Yes Bugs? Yes Updates? No
@barren hinge for lag post your gameloop diagnosis window... For cheaters go to #cheater-reports ....for bugs go to #old ....are u new to discord?
lmao imagine banning cheaters
why would even ban
the cheaters
ban the cheats
but wait
nah
yall suck at it
ban the cheats
@barren hinge dude do u have any knowledge about technology?
yall suck at it
@barren hinge and the players too

whatever
@peak swift nah dude stop.... I am having a lot of fun after a long time... He has liven this chat
am just wasting my time here
Hahahah
am just wasting my time here
@barren hinge not only yours.... Ours too
I was just joking dude
where are you guys from
where are you guys from
@barren hinge discord



What?
