#emulator-support
1 messages ยท Page 62 of 1
@quaint flame Go to this location
"TxGameAssistant/UI" then make a shortcut of the "AndroidEmulator.exe" program
How am i supposed to go into this? ๐
Actually, there is just AndriodEmulator without an .ee
.exe*
@quaint flame Don't worry about that, you must've disabled the "show extensions" option
but it's basically the same file
aight, what happens after i create the shortcut?
Well create a shortcut of it in the desktop and now
everytime you open it, it'd launch straight into pubgm
lemme try
3 days ago I was in a match in PUBGM and a notification pops up saying "Data has been changed and you have been disconnected" Upon trying to reconnect it displays my account has been banned for 3650 days. I am innocent and havent used any violating third party softwares. I was on Tencent Gaming Buddy Emulator thats all. I had spent a lot on the game and thus I am very tensed kindly take my case into consideration and help me get my account back and oblige me.
@slender adder What we can recommend is that you contact the in-game support.
They may take some time to respond but if you're innocent, you'll be unbanned
@gleaming rock The in game support seems filled with BOTS only. Do I reply to those bots and wait?
@slender adder They have auto reply bots so that they don't keep the customers waiting
they will either respond eventually or unban you without responding for some reason
for now just do what the bot asks you to do
@quaint flame You can google the image icon for the game and change it in the properties
@gleaming rock Okay will file a claim. Should I try to reach out to them elsewhere?
Not required I think
since the only alternative way was to contact them through email but it later shut down

Thanks I appreciate your help. Filed a Claim in game and now will wait. Lets see whats ahead.
@gleaming rock , it worked thanks, do you know where i can find the icon of pubg?
@quaint flame Google is your friend.
google dude
@quaint flame check pinned messages, one by me has instructions for making a desktop shortcut
Help me!!!
The Screen stuck at word PUBG Corporation in tencent gaming buddy emelator
Reinstall game
@sweet wasp what r your specs?
@gleaming rock plz fix my issue
please update google play services in your side TGB emulator
@dusk pumice Please help
None of the Tencent employees who have the power to make changes to tgb are on this server. Furthermore, most of the staff of this server don't work for Tencent and are volunteers chosen from the community.
Personally, I don't have a solution for you. The advice that community members have given you so far is good. I myself don't have anything else I can add, which is why I had not addressed you until now.
@dusk pumice Plaease inform TGB employees staff nd are volunteers
As I just said, they are not on this server. I myself am a volunteer from the community too. I have no way of contacting the tgb developers. Looking back, the community has advised you to try to update your play services and/or reinstall the emulator. Do that.
Google play services is up to date from server side
Yes it is
Reinstall tgb and make sure to delete Txgameassistant and temp folder before reinstalling
@vagrant bay are you tragic Login
I have purchased uc from google play in tgb
My login is good
i have talk this issue in 12.0 update that is same issue
Lmao
Hmm
Was it solved after it?
Yes
Did you uninstalled google play services and reinstalled it?
ye si tried 5 times
Did you tried reinstalling TGB?
plz check dm
Anyone with pubg kr on tencent. I need some help
@vagrant bay
@dusk pumice
It takes a lot of time to load when entering a match
How to fix it
Your specs?
Can you do me a favour? @dusk pumice
There's two things that I can think of, which would be the primary determining factors in how long it takes to load: your network connection and the type of storage on which tgb is installed.
I bought some UC from midasbuy but it seems that isn't delivered. But the people there said that it's delivered. They told me to get my account checked bt someone else as it could be a visual glitch
Sorry, but I'm not part of Tencent, I can't take a look at your account data. The only look I can take is the same that any other player can.
No, I can give you account details if thats allowed?
Definitely not allowed. Standard entry in the EULA/ToS: don't share account details.
Okay, thanks.
Can anyone let me know how to change resolution of korean version on tencent. The emu settings don't apply to it. They work fine for global version tho. I can share screen shots of both. Kr version looks like its 480p or something. need help
@tawdry python Korean version is not supported on tgb
You can play on it but not supported
Alright, thanks for answering
๐
๐ฆ
@shadow flame reinstaled it still not done
@sweet wasp state your pc specs
Specifications of your computer like ram , processor, graphics card
And state full variant name of your processor
graphics card : mabye it's name is nvaida
Ok do one thing
32 bit
Click on three lined option at the top right corner of emulator
Click on "diagnose" option
And send a screenshot of it
ok
Umm, you cant run emulator on that pc dude.
You need atleast 4 gb ram, and atleast 2 core processor to run it
hmmmmm
but i play on it another games
i don't want to say names
btw
i will use another emelator
for pubg only
but i used tencent becuse other emelators use play store and pubg on it is 1 GB and my network won't be good
i need to download it smaller
any way ?
I dont understand, type the message in your language and use google translate to translate it in english
@dusk pumice when I use mouse scroll to change gun.... It don't change gun...
@ashen vector what's that bug..sometime guns change some time not @dusk pumice
@shadow flame
@peak swift pubg m id
@ashen vector Can't help you with that, sorry.
. @peak swift I wanna add u
@ashen vector think like this, you have first slot gun drawn, now you have to scroll the mouse wheel downwards so you can change to slot 2 gun, now you can't change your gun by scrolling downwards again, you have to scroll it upwards
Scroll downwards to change 1st gun with second and scroll upwards to change gun from 2nd to 1st
@vagrant bay it work sometimes...but sometime my screen swipe when I scroll the mouse wheel upward and downword
Do as I said above and it should work properly
Your screen moves when you scroll downwards even when you have 2nd slot gun drawn
Same goes for 1st slot gun
@vagrant bay can't understand
@ashen vector your screen would be swiping when you try to change gun when looting from ground
Or some crate
Try changing guns when you are not looting
@shadow flame when I'm facing enemy then I want to switching my gun...sometime they switching but sometime my screen swipe..
Don't scroll downwards when the 2nd gun is in your hands
And don't scroll upwards when the 1st gun is in your hands
@ashen vector
I'm using PUBG Emulator and it lags a lot.
My specs are:
8GB RAM (DDR4)
AMD 7700 Series (GPU)
Intel G4400 (CPU)
whenever I play TTP it just lags a lot.
And when I play First person it lags a little.
Why is that?
@hallow parcel Dude the problem is your cpu which is much weaker than the recommended requirement which is an i3 8100
so the best thing I can recommend is this:
https://discordapp.com/channels/393088095840370689/505322257157980160/533575631355772948
Follow the instructions linked here
@gleaming rock My CPU is literally comparable to an I5 lol
Which kind of i5?
And I ran emulator on this same specs without lag, probably the same thing
@gleaming rock Probably 4th Gen I thik
4th gen is old dude
I am using a 7th gen but since it's an U series the performance isn't that desirable
too many cheaters on emulator
4th gen i5 is not on par with the 8th gen i3. yes, it is a very high minimum requirement, but it is what it is
^^^
also, according to userbenchmark, the g4400 is not on par with any i5. even 1st gen i5 is 11% faster overall
- considering only desktop cpus(no point in comparing with laptop cpus, talk about desperate)
@gleaming rock how to low gun sound in game...without losing footstep and other sound
I'm sorry to say there's no in-game option
but you can try messing around in an equilizer software such as "Peace" to lower the frequency of the gun sounds and increase the frequency sounds
@gleaming rock does peace work for changing sound in emulator
Peace doesn't only change the sounds in the emulator but also for all the games or any other audio from your computer
For example
I found this preset online which is great for footsteps but is awful when you're trying to listen to music
I switch my preset every time I close my game
I use my custom preset when I open any game
then switch to a different one when I close my game
you can leave it on your custom preset if you don't care about other stuff besides gaming
@gleaming rock I only need is lower the gun sound...and increasing footsteps sounds.....the gun sound so loud and annoying
well you have to experiment with the peace settings until you find the best one
@gleaming rock does is reversible.....
yep
you just have to set all of it back to 0
@gleaming rock how to use peace software..
@gleaming rock I will download.. But I don't know how to use it
Easy, you can google for better settings
or make your own by moving the sliders
Some of the bars would lower the high pitched noises while some lower the low pitched ones
you have to find out which one works best
@gleaming rock where the find gun sound in this software... I see the footsteps in picture....
Footsteps is just my custom made settings
what I recommend you to do is you first open the game and then go to the training
then keep firing a gun and after firing, change the settings by moving the sliders,
if the gun sound lowers then lower it even more but not too much
@gleaming rock sent me your settings
The screenshot above are my settings which I use for footsteps
@gleaming rock what about guns sound setting and what is footsteps 1,2,3 in your settings
I got a 2 month ban for downloading and trying Bluestacks. Anyone else have problems like that ?
@ashen vector Those are not mine
but the person who made it is their custom made
@peak swift Well Other emulators besides tgb isn't restricted, it's clearly not recommended
and you're not the first guy getting a ban from using 3rd party emulators
@gleaming rock there is any tips for getting good aim
that's just insane bro... Bluestacks even advertises it lol that's why I tried it in the first place. Never even played with an emulator before either
@peak swift Try the official one here
tgb.qq.com
@gleaming rock is that only for PC
... think the problem is that I've been using a MAC machine so that's what pushed me to BlueStacks
@ashen vector Make sure you memorize where the center of your screen is,
then always make sure to keep your center of the screen is always at where you expect the enemy to come out of
some people actually try to aim with the sights first and then shoot, but what I recommend is trying to shoot and aim at the same time
kind of like quickscoping
@peak swift Sadly yes, only on windows
@gleaming rock I've been high ace/conq. in last numerous seasons and with the lock out they reset all my stats to Bronze as though i've never played before.
@gleaming rock there is any software to get good aim
@gleaming rock you ever talk to anyone that got a lock out lifted.
@ashen vector Woah dude, using things such as aimbot is not cool
try practicing here: aimbooster.com
@peak swift Yeah actually, he contacted the customer support and they unbanned him like in 3 days
@gleaming rock but lot of people using aimbot in pubg
@gleaming rock i've been trying to get through to them but I can't. Do you know if there is anything better than there bot-autoresponder?
@ashen vector Dude, using Aimbot is cheating
@gleaming rock day by day numbers of hackers are increasing. In pubg
@peak swift Can't really recommend any, but most of the time they unban you without any response
@gleaming rock i've never been so frustrated lol
Well just wait I suppose
true
Anyone else having a hard time finding a match in middle-east?
Does PUBG want us to play legitimately or do they want us to hack too?
@terse elbow The more they reinforce the anti cheat the harder the cheaters hit
@odd cairn Can't tell since I don't play in that region
What kinda anti-cheat system do they have? It's crazy enough coming across one hacker but coming across the same hacker from last season is ridiculous.
It's almost as if they don't want us to play this game
The only reason i play it is because I've invested A LOT of my money into it since it's launch
Well I'm sure they have a working team on anti cheat or they'd lose players
and losing players would mean losing money,
They may be creating a stronger anti cheat right now
which they have yet to be released
insert the doubt picture
I hope they are doing that because the game is almost unplayable atm. I'm not so sure about the mobile players but damn hacker's on the emulators have increased dramatically. I thought last season was bad, this season is worse off
Not gonna lie but I have faced only about 4 players in this game
prolly cause I focus more on fpp and hackers mostly focus on tpp
the thing you have to understand about hackers is that they spend their time finding ways to circumvent security measures. it's a game to them, and they play to win. each time the anti cheat is updated, to them it's "next level unlocked, time to beat it". the devs do try. but whatever ways they try to combat hackers, up to and including bans, are only temporary to the hackers. the hackers literally have nothing better to do, but try to get back in despite any bans.
well it takes a lot of time to load the game
that still doesn't excuse a random tag with no context
when I am entering a match
kk
hacker everywhere
I have i3 3 gen 2.8ghz 4gb ram and 2 gb graphics
and where's the game installed? ssd or hdd? and what's your network speed and ping?
@dusk pumice hdd
@dusk pumice 50mbps and I 60 to 70 ms constant
is the problem with hdd
okay so anyone called>
@gleaming rock ya me
Well what do you need help with?
@gleaming rock read the chat above
okay so long loading times
well...there's some hardware limitations that are contributing to your loading time issues(cpu is below minimum spec, game is installed on hdd), but i'm not sure that they explain the whole story. we can't take a look at the game's servers for you, we're not with tencent and we're not developers. you can maybe try fiddling with the settings, see if that helps. sorry, you're the first person i've seen with such loading time issues
Three things
Server availablity
HDD speed
and Low spec hardware
@gleaming rock hmm
do you know your hdd's rpm?
If it's server related then I can't do much
if it's slow hdd the best you can do is defrag your hdd
5600rpm I am not remembering
that would certainly contribute to your issues, yes. slow hdds + old cpu = some pretty long loading times. but i'm not really sure if that explains all of it. ideally, you'd be able to upgrade to something with a sata iii ssd and modern hardware, but i understand why that might not be an option just yet.
I just realized the other day that TGB was installed on my HDD instead of my SSD but I still didn't have any problems with load times and rendering issues
hey guys
i need help
pubgEmulator
My mouse does not add up, even I click CRTL
When I click CRTL, my mouse does not block and continues on the screen making it impossible for me to move the character
@civic void because you have a high end pc
Have you ticked enforce global render cache?
yeah
Is your HDD fast,?
10,000 rpm
No idea I don't use it much ever since I got my ssd
It is a hard drive after all so probably not very fast
๐ข
@inland swift make sure you have updated your tgb
After that try resetting the keymapping
Hmm
Opengl or dx or smart mode?
@warm spade I've had success with both DirectX and Smart Mode
They both run the same for me
โFailed to invite due to version differenceโ when inviting friend to clan

@peak swift๐
Hey... Everyone
When I click CRTL, my mouse does not block and continues on the screen making it impossible for me to move the character
Did you try the obvious solution?
Resetting the key layout
Theres a bug with TGB for me which idk is common but happens everytime. Tried many fixes. After the game installs and starts up, i get the windoes 10 blue screen everytime.
Idk if its a software issue or has to do with my computer. What i do know is theres apparently a software issue thats not allowing me to turn on my anti virus. This ive tried to fix with regedistry but I camt seem to go into my defender settings.
@peak swift If you're getting a BSOD then one of the most common reasons would be outrageously high system cpu and ram usage
what's your spec?
Intel core i5-8250u
Intel UHD 620
8gb RAM
Did you happen to undervolt or overclock your cpu?
or do you have any high temperature related problem?
Not recently. Ive cleaned my drive and restored it a month ago because of a virus so everything should be running just normally.
Temperatures are rather moderate. No overheating issues.
Did you google or look for information about the error code you get when you get the blue screen?
I dont get an error code because it boots me into the blue screen of death and then restarts automatically. Theres no error, it starts, downloads and goes to the blue screen.
Like that ^^
There are vids on yt on how to resolve the issue and tried all the possivilities but nothing holds a candle unfortunately
@gleaming rock what would you say would be a good alt to TGB?
I used nox and bluestacks but dont really serve their purposes as good as they did a year ago unfortunately
@peak swift when was the last time you updated your windows and drivers?
And have been for a few months
Update both windows and drivers
You can access to windows properly, right?
Sure
What you were doing when that error came?
I did nothing but run pubg
Can you send the screenshot of your tgb settings?
I can show a vid
So my drivers were yet again up to date but there turned out to be a windows update pending so im installing that right now. Hoprfully this fixes the issue but if not then its gotta be an issue witgin the software of windows 10.
I wasnt able to caoture a vide but there are examples on yt that i can show you.
Hmm i see
Well, according to windows, that issue can occur because of many things
Driver, Hardware and software
Recent changes to the computer can create it
I never said it is about driver update only
But when he said that he hasn't updated anything in his system from 2 months, then I thought of this
Dont take it on you i am saying generally
I didn't mean that lmao
I was saying why I think that it is his driver problem
Also, he stated that that problem only occurs when he starts PUBGM
Here, one more think arises and that is that maybe he has set his settings in tgb very high
Lel leave it
๐ฆ
Oof
i hope we get better keymapping ๐ฆ
Everytime i download PUBG's icon from google it downloads as a image and when i try to edit the pubg shortcut icon it says that the image should be icon to be used, how am i supposed to turn it into an icon?
@quaint flame Use an editing software to convert the file into an .ico format
@karmic star Well you can go to midasbuy.com and purchase it from there
The alternative way would be to sign in through a mobile device and buying it from there
...?
the country it's no support the wallet why..?
Well this website is still under development
more countries will be supported as it is updated
So then the only other way for you to buy it is buy using an android device and signing in
and then buying it using google play
i'm from uk/united kingdom it's something wrong?
Yep,
Midasbuy currently supports these countries
so as I said, buy it using google sign in on an mobile device and then sign back into the emulator
as you can see UK isn't supported yet
Does your country support razer gold?
i think ye
razer gold?
yes
le't me to try it..
leave me
?
witch one?
after reload gold how using on game. ?
after you reload the gold, then you can use that gold to buy the pass from the same website
as seen here
10$ the pass?
yes
but you have to buy it through razer gold
after reload?
yes after reloading
you can purchase it
Well can't help you on that since the reason for your declined card is up to you
i try with paypal now.
whatever works best for you
...
there is many cheat on richt now
I don't understand what you mean
Why can't I purchase UC with Razer gold in EU anymore? ๐ฎ
hey guys my pubg mobile is stuck at installing on tencent gaming buddy any solutions? i have tried disabling antivirus and redownloading it again twice
Send a ss of the screen you are getting stuck at.
Delete temp folder and try again.
To check the location of temp folder, click on three lined option at the top right corner
Then click on diagnosis
Let it download
okay
what causes this problem i used to play on my laptop
and it didnt had any problem
@shadow flame it now crashes too
Crashes at which screen?
Strange, do you have sufficient space in your pc?
yes i made this pc yesterday and its the first thing i am installing
Where did you download tgb from?
I am tagging mods, they'll reply when they get online.
@gleaming rock @vagrant bay^
okay thank you
๐
@clear cape disable firewall then try installing
Only instal or redownload too? @vagrant bay
Only install
Accessing the internet when the firewall is down is extremely risky
Also, as you said that you have made this PC yesterday, have you installed all the necessary drivers?
Yes
Okay
Yeah?
Wrong
Lol k
hi im having some issues getting on the game using TGB, it just loads for a bit and nothing happens
anyone else facing the same issue on emulator?
i cant log or load into my account upon openeing the game
tried the repair funtion to no avail
@grim stream tell me your PC specs and tgb settings
Send a screenshot of tgb settings
We are still waiting for the servers to fix the issue of showing 60 ping in lobby and never getting it once in-game.
What is tier protection ?
you kid kill by cheat agian and it the same ones like all ways
i feel like tier was for hacker i swear man dies game become full hackers
@vagrant bay Thanks :>
hlo
Hlo
Hlo
Noice
@shadow flame my game now works but it keeps crashing in between sessions unless i turn my antivirus off
I wont recommend turning antivirus off, cuz who knows where your pc may get attacked from ๐ค
@clear cape how bout u keep ur emulator on the whitelist in ur antivirus. It might help you
@last flame what is ur spec?
@modest plover I5 8TH GEN, 8 GB RAM, 4gb nvidia mx150 graphics card
Well... gpu got nothing to fo with it... check if u have virtualization technology (VT) activated on ur pc
If its not... turn it on (if ur pc supports VT acceleration)
@modest plover VT is needed for dual boot and for those emulators which require it, like bluestacks
The problem can be his tgb settings
@last flame your processor is i5-8250u? Right?
Send the screenshot of your tgb settings
@vagrant bay TGB does support VT acceleration
( i didnt knew abt it until I saw this ๐๐ป )
meh.. it works smooth for me anyways
What is the standard engine
Not the AOW one
Gimme an HDR pic
@hidden monolith
I can't see anything lel
Which error you are going to report?
Hmm
@TragicLoginโข#8510 1 m
@vagrant bay
with negation effect u can read the error
@vagrant bay
Click on error information r @hidden monolith
How did you encounter this error?
@hidden monolith have u deleted that Txgameassistant and temp folder?
yea
You uninstalled from control panel?
yup
You sure u deleted temp folder?
yeaa
@hidden monolith Looks like the install file you downloaded is corrupt
so try again and redownload the installler
@gleaming rock yep, that link has been reported earlier to create some issues for the users
@gleaming rock @vagrant bay Thanks For the Help
๐
What is this?
Frikkin hell thats a chest of hacks man
getting server timeout in game and when game ends
and yes it's not my net
because I'm able to hear my team mates
but can't do anything
it's really annoying when it happens
@dark ledge restart the game
well........you see
that happened
like 10+times
cuz of server timeouts
and i just restarted pc
and still same issue
@dark ledge Ping doesn't determine matchmaking times
@gleaming rock really? it will help fix this? getting worse in season 7
@burnt geyser That's the only thing I can suggest
oke, Thank you for your attention
@gleaming rock i didn't said anything about matchmaking time
@dark ledge Well ping doesn't affect your regional matchmaking
that's why you're getting server timeouts
wellit's not my net cuz it's happening only in pubg
As I said Regional Matchmaking issues
ok so 1 more issue with updates nothing new
@dark ledge because actually there is nothing major change in the update
Thats not a issue
Btw
well it is the problem of the game
I'm playing this game after a month and this happens which kinda ruins the fun
Current Android version is to low for Google Play Games upgrade?
@peak swift As it says, update your google play services
it's an old bug, update your tgb as well
@dark ledge It's server related not game related
๐คฆ๐ผ game contains servers
@dark ledge Stupid statement
Servers and games are completely different things
anything that is considered an asset of the game is considered within the game
The servers can be used for other games
but the codes and asset's can't be reused without changing
@gleaming rock Updated TGB, still same error ๐ Same old Tencent
Did you update the play services after updating tgb?
@gleaming rock I upgraded TGB and still same error. WTF?
So we still can't spectate mobile friends when we are on emulators? ๐ฆ
@peak swift I also asked you to upgrade your google play services, did you do it?
@peak swift I also asked you to upgrade your google play services, did you do it?
@golden oasis yeah that's still a bummer
@golden oasis yeah that's still a bummer
Huh?
@peak swift If you don't know how then click on the arrow right next to the google services icon
click uninstall and reinstall again
it sometimes doesn't show the upgrade option
@gleaming rock Are you brainless idiot or what? What do you understand after reading "Upgraded TGB and still same error?"
I upgraded it and same error occured
Downloading but not being able to install since Android version is too low
@peak swift I said Update Google Play Services
Do you Read this "Google Services"
I said two things
- Update google play services
- Update TGB
@vagrant bay I think you're gonna do a better job at explaining to him
Well it wont start after upgrading windows to 1903
@robust temple but the latest windows update is version 1809....
@peak swift send the screenshot of the home screen of your tgb
@vagrant bay You're outdated with the information
xD
Zombieload?
@gleaming rock you lagging
@robust temple when it is being installed, turn off your anti virus
But make sure to turn it back on once it gets completed
let me try
@gleaming rock
Jornod knew chinese but sadly he left the team a few months ago
Second guess would be that this game doesn't support android kitkat and requires 7.0 support
It says I'm sorry Call of Duty has stopped
But then how are hundreds of people having no problems with crashing? The only errors they were getting was unsupported device messages but I can't even start the game
Now the only thing we can do currently is just wonder what's wrong
I've tried installing on both a hard drive and ssd, opengl, directx, smart mode... nothing works ๐ฆ
And I've reached out to these youtubers but they just ignore me probably because they don't speak English
Must be country restrictions since I don't see any valid information stating that it's been released in the US
at least from the people I've asked
Well you do need a VPN to connect to the server but all I'm trying to do is open the app
It doesn't check for region until I try to login
can't tell, just a guess
Cpu
@peak swift Mostly cpu but having a good gpu is still recommended
Report them ingame
@shadow flame I was spectating him
He killed many palyers through wall hack including me
I was prone behind the ridge
But by using aimbot hack and wall hack he killed me ๐
Any update on banning cheater or quitting the game is the only option?
Every single game it's like csgo hack vs hack lobby
Welp I doubt Tencent is doing anything about cheaters since I've seen hackers in almost all the games I've joined ever since Season 7
@polar falconmaybe they r better than you
๐ ๐ ๐ฆ
All those users who complain about hackers cant be noob
Ayan is not the first guy who is complaining about hackers
Also there no any chance that he encounters hackers in every match since new. Season
Dude have you seen the influx of hackers this season?
Hacks are being developed left and right and there are no bans or patches yet
Also Indian servers aren't available a lot for some reason and you mostly get into Indo servers where there are a ton of hackers
Try playing in Platinum - Diamond tier then call them better than me.
For some reason i can't redeem coupon
@vocal spoke totally Ingame bug , restart might help
@vocal spoke have you redeemed that before?
There's a limit to how much you can, each with RP, Panda dress and coupons
@vocal spoke have you already redeemed it 3 times before? Would this be the 4th time you're trying to redeem it?
It should show 3/3 if he/she has already redeemed 3 times
I have not redeemed it 3 times. I redeemed it once ever since it came out and this bug been there ever since it did reset @dusk pumice
@shadow flame actually, 3/3 means it hasn't been redeemed once. The count is for how many are left.
๐ฏ my bad
@vocal spoke use the ingame report feature. It can also be used to report bugs. Unfortunately, no one here on discord can take a look at it for you.
need halp
whenever i start pubg mobile it says: failed to start emulator. the emulator was not properly closed. please restart the emulator or the computer and try again later
i tried restarting the emulator and the pc but still
i even closed the emulator from my task manager
any help?
@rancid cliff Download this software named "Process Hacker" then after installing it, open it and terminate the program named "AOW.exe"
and then restart your pc and open the emulator again
This process can't be detected in task manager and can't be closed on Resource monitor for some reason
ya sure no virus in that process hacker?
Not from what I've seen
I got it installed and it didn't seem to cause any problem
can you give me a link for that process hacker
googleing does the job
but I'll send you one regardless
https://processhacker.sourceforge.io/
A free, powerful, multi-purpose tool that helps you monitor system resources, debug software and detect malware.
thanks
anytime
should i terminate this one?
yep
Will try to respond the next time
can anyone help tencent gaming buddy keeps crashing
@clear cape have you updated tgb?
@peak swift just ignore and restart
@clear cape can you send a screenshot of your system specs from diagnose and tgb settings?
Tgb working? @peak swift
Yea
Then just ignore it
But when opening the game it does the same error code over and over
You cant ignnore it
It closes the game
@peak swift okay check your antivirus and see if you habe allowed tgb as exception
Or antivirus is disabled
Dood
@keen reef here u go
@clear cape hamm your cpu is old
Below minimum requirements
Btw is your antivirus is disabled?
nope
@clear cape disable it then try to open
okay i am redownloading it again
will do that too
@keen reef my friend has an even older cpu than mine and it works quite fine
Yeah works fine but not effectively
whats the minimum requirement?
Check pinned message for that
Im downloading the game now
I hope I dont get that weird error
trying to get ace this season and I cant when the emulator dont work
๐ญ
@keen reef Now my keymapping isnt working
@peak swift update your tgb and make sure antivirus or firewall is off before checking for update.
It should fix the keymapping issues
If it doesnt,
your tier progress this season.
@peak swift is it fixed yet?
@keen reef thanks man it works fine now but why doesnt it work with anti virus?
@clear cape some antiviruses don't allow TGB to run in system
@peak swift change the keymapping resolution and enable steering wheel in case you didn't do that yet
@shadow flame what is better enable or disable..
i just got a 2Mb update wht is that ?
@ashen vector keep it enable, it helps when you are prone and want to blindshot some snake but you dont know exact location of him.
Hello, will I get banned when someone reports me or when I'm using hacks?
@peak swift hey
@reef forge this place is not for talking my friend
๐
What was the update of 2.5 mb about - someone knows?
@grand flume Using Hacks is definitely bannable,
but when someone reports you, if you are guilty for the reason they reported you, then there's a chance of ban
if not then you won't be banned
Using Hacks is disgusting anyways in a multiplayer game
@clear cape If you keep getting that error code then try opening the game using AndroidEmulator.exe"
Located inside the UI folder in the TxGameAssistant folder
@gleaming rock ye you're right, I got banned some weeks ago for doing nothing lol
but I know someone using some hacks and he still got not banned
Were you using any third party emulator or any emulator which isn't tgb?
Bans may also occur due to unstable connections but they don't last that long
well if you were falsely banned you could file a claim
They take a few days to respond
but sometimes they unban you without responding
i'm getting high ping on my emulator, can't enter matches
and no my internet is fine
i'll post an image on #media
You can post images in support channels like this dude @lofty storm
oh sorry, didn't know
but seen the picture
it doesn't let me enter matches, gets stuck on loading screen then says server disconnect
Do you think there are any background apps like steam taking up your internet?
i've closed steam
any other applications?
Then I guess it's mostly server related
Or there may be too much traffic in your region
idk like every region says like 300 ms
usually na is 400 ms for me
eu 250
and 100 on asia
it's not the server region,
I mean there may be too much people playing from your area or town
I don't think reinstalling would help,
There is maybe a report button at home page where you can report about low ping
they take your coordinates or something and then I don't know what they do
last time I used it, my ping improved a day later
Hello am I allow to use apps like gfx tool or flashdog on my TGB ??
Cause my game is so chippy and when i want to use better graphics my fps drops
@obtuse vessel You can but you're not allowed to as it is bannable
@obtuse vessel what's your pc specs anyways?
@obtuse vessel Wow I got the same spec
You also have a 940mx graphics card?
close
well you can check this out
https://discordapp.com/channels/393088095840370689/505322257157980160/533575631355772948
I have my resolution set to 1536x864
but you might need to try something lower such as 1366x864
Ohhh tnx
after i updated the game i quitted out and when i came back again i had to update it again for some reason
oh wait nevermind fixed it
Can't login on TGB,both Google & Facebook login doesn't work
I have 920mx too @obtuse vessel
Do you get any error codes @burnt blade
I play tgb on 1080p resolution
@burnt blade update the emulator worked for me
@gleaming rock no
weird
Delete the folder named temp
yep close it
aight deleted it and launched the emulator
Delete it completely, Emulator is buggy as hell
yikes might have to do that actually
@haughty palm And Tencent is incompetent as hell
There's a big banwave coming bois
Cool
@gleaming rock if I will surpass emulator..will I get ban
@ashen vector if I surpass emulator Detection...will I get ban
@ashen vector
@ashen vector 10 years of ban
what is the 2.5Mb update about ?
@ashen vector Yeah dude it's bannable since it's cheating
yea but make a new account
nobody really carews
just dont buy the royale pass on that account
and go nuts
use a good VPN too
while youre playing
and get banned again and do it all over again
Lol
Maybe don't do it for ethical reasons
"Ethical"
coluld look at it from the point of view of, they can watch you after they die and learn
or they could beat you and learn from that
making themsleves generally better
Learning to get good at a game you sucked at is better than any crack addiction
cheating should only be limited to single player games or modded private servers
Does AntiViruses And Debugers cuse a ban?
I Mean Private Uncraficated Security Programs
@peak swift I have a mixed answer on it
as the results came out quite differently each time I tried, well on my cousin's pc he got banned just as he scanned his tgb folder with Windows defender but didn't face the problem with 3rd party ones like Malwarebytes but for me I didn't get banned on any first party or or third party anti virus so I can't give you a clear answer
Some anti viruses often tend to delete certain files which they think is potentially harmful or any services
as more recently many people complained that their anti virus flagged the "QMEmulatorservice" to be potentially harmful even tho it was a part of the anti virus
Just Dont Change the Files
Thats Enough?
Mostly yes, just add the "TxGameAssistant" folder to the exclusion list
I Wana Report A Cheat
You can do that in the in-game support as the customer support is in charge of handling that
I Mean Cheat Files
Such as?
DEGO
Yet another ESP tool I guess
So the name of the cheat is DEGO?
I can add that to the reports, but you can help by telling it to the Customer service
I know another cheat program
Problem is there are many chinese hacks and if by any chance one gets detected, there are many others. You cant beat them unless there is a proper anticheat system
um, is there any way to disable that message 'press control to unlock/lock screen' when we are just right clicking?
No
@robust temple is right.
it's so annoying tbh, the mouse gets on screen
then we gotta wait for the message to get off.
Immediately press ctrl
alright, I'll try that.
this message would also appear when switching windowed mode to full screen and vice versa
mm. thanks tho! โค
@pulsar gale Well for that you can try this,
go over to the TxGameAssistant folder then to UI then open the AndroidEmulator.exe program
ok imma try this
lemme know if this works
Thanks man it works
happy it helped
One more thing
yeah?
It's still loading for me
i forgot to login on TGB with my Facebook account
oh
yeah it is a better idea @gleaming rock to get better
im doing pretty good on mob, i only play emu because its more fun
im gonna push conqueror on mobile
seems doable
my ping got higher in my emulator this previous days. normally its green ping in my location. now its always yellow ping.
tried reinstall my emulator
and it didn't fix the problem
help
@austere mauve you either changed your server or something's wrong with your internet
contact your isp
@austere mauve server side issue
@gleaming rock why I get banned ...my friend surpassed it and they not get banned...
@gleaming rock surpassed emulator Detection
@ashen vector Dude that's cheating that's why you got banned,
he didn't get banned but he will.
Instead of cheating, try getting better at the game like everyone else does
Shroud isn't popular for cheating
@gleaming rock when they get banned
@ashen vector We can't tell but quite soon
Yep
@ashen vector Dude, try this website aimbooster.com
@gleaming rock okay
Whats emulator detection?
@peak swift Emulator detection prevents emulator players from matchmaking against mobile players
@peak swift When playing on an emulator, you are not likely to be matchmaked against mobile players if at least one of your team mate is using an emulator, there's a rare chance that they are put into a mobile lobby which is considered a bug in the matchmaking algorythm
and in that case, we can't do shet
I see.
Will report it to a tgb staff
til they respond, we can try and see what we can do
Well what about these?
@peak swift restart your pc for that as some services may be still active
@gleaming rock I've done it more than a thousand times
1000? 
@shadow flame I mean I did this thing a lot but this does not work
@peak swift Well then til the staff member responds what I can suggest you to do is launch the game using "AndroidEMulator.exe" located in the TxGameAssistant>UI folder
yes inside this folder would be a folder named UI and inside that would be AndroidEmulator.exe
look for this
where did you find this ?
When i enter this file,TxGameAssistant I see the following
@peak swift I think you opened the wrong folder cause that's TxGameDownload not TxGameAssistant
this ?
yes
First?
yep
wait let's see if I got any response
okay
Yup got one but from a fellow staff
it's an older solution
download ProcessHacker, then kill the AOW.exe process then open the emulator
Just clear the search and look manually as the search sometimes doesn't show
also search in processes not services
Yes, I did it too and found nothing
hmm then gotta wait for the officials to respond then
@gleaming rock When I run the emulator I do a search in ProcessHacker showing me these
yes cause that's the emulator process
Stop him or what?
if you close the emulator it'd close on it's own
yeah i know
@gleaming rock Please excuse the inconvenience but if you get anything that might help me on this topic, please let me know as soon as possible
@peak swift Sure man, I'll let you know when I get something
@gleaming rock thanks a lot
Thanks @gleaming rock for the pinned message
I also read the minimum requirements
This is the Current Minimum requirements for Tencent Gaming buddy:
Intelยฎ Coreโข i3-8100 Processor <---- I have an i7 6500u
Which is certainly weaker
So.. my guess is that I should just buy a new machine
Even though mine is working perfectly well despite the low specs.
@opal owl if you are getting 60 fps then your system is fine
I don't know why you say that, maybe you interpret me saying that it is running perfectly fine that it works well during the game, well it doesn't.
I mean it is working perfectly fine in regards to most tasks I run on the PC
So it does indeed hit 60 FPS sometimes
But tends to stutter
Which is annoying
I also get audio stutter
@opal owl Sorry for the late response but for stuttering, you can try using RivaTuner Statistics server
