questions

[polar marsh]

Please refer to the private message from @polar marsh for further information, @buoyant galleon.

[acoustic venture]

An intruder linked my account and I could not log in and I want help and no one helped me why why

[haughty crest]

You didn’t answer my question and didn’t helped me!!

!

How i can talk a call with anyone here to help

[night cloak]

Hi

[storm flume]

Please contact the customer service for further assistance, @acoustic venture. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @haughty crest. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

5808044495.uc plz

[lime juniper]

It seems that you deleted these. Did you continue to receive such mails after that day? If you receive new ones for reports that you have not submitted, please do not delete them.

[storm geode]

why there is no hashtags above the players?

[celest shadow]

You can purchase UC in-game or through https://pubgmobile.com/pay, @night cloak.

[celest shadow]

Does this happen every match?

[storm geode]

yes only players name is showing but no hashtags

i don't know is this a glitch or it's from the new update?

[celest shadow]

Some players do not equip titles, maybe that is why. I recommend performing a routine repair from the login menu and see if it helps with this problem.

[void ingot]

Hello, 11/23/21 at about 5:30 pm automatically transferred to another server from Europe to Japan and Korea! I tried to go back but evenly (access is limited for 60 days) I ask you to solve this problem, since I play for a rating) thanks for your understanding !!)Hello, 11/23/21 at about 5:30 pm automatically transferred to another server from Europe to Japan and Korea! I tried to go back but evenly (access is limited for 60 days) I ask you to solve this problem, since I play for a rating) thanks for your understanding !!)Hello, 11/23/21 at about 5:30 pm automatically transferred to another server from Europe to Japan and Korea! I tried to go back but evenly (access is limited for 60 days) I ask you to solve this problem, since I play for a rating) thanks for your

So that you understand friends) since the 23rd I have been playing on the server Korea and Japan regularly with ms 260 - 300! I sent a lot of letters to those support (reactions 0%! (

[cosmic loom]

Hi bro how esports county stream like officials pubgm Spectator like esp hack

[void ingot]

ask you to help in this situation! Thanks a lot guys!)

[haughty crest]

@sick shale in the recent days I got many problems in my account like (bugs, lags , drop frame and others)!!!!!
But my big problem is “ popularity “
I blocked my close friend by mistake and then I noticed that she has been removed from popularity top 20 list!!!!
How is that possible? She was the third place more than 50k and her cars and massages board disappeared!
The total amount of popularity is still as before but her popularity just disappeared
So please fix it because this is not acceptable

[meager pumice]

@celest shadow Are on pmco 2x or 3x loot?

[sour valve]

@celest shadow sir i have contacted in regional server as you instructed me but they don’t help… is my mobile stolen from regional officials? Because they muted me for 3 hours instead of helping…?

[spring void]

I have already replied to you, feel free to contact me privately again.

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hushed zealot]

How to report someone who is streaming PUBG using hacks ?

[celest shadow]

You must wait for the cooldown before you can switch to another server.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hushed zealot.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[pale oracle]

I want to change my country.

[celest shadow]

Please contact the in-game customer service for further assistance with this.

[celest shadow]

2x.

[meager pumice]

Thank you

[hushed zealot]

I tried to report someone who is streaming PUBG using illegal stuffs

But it says "Must contain a YouTube Channel identification"

[celest shadow]

You only need to report the channel identification. Refer to the highlighted example.

[hushed zealot]

I just copied channel link and tried to paste it over there , but that doesn't work

[celest shadow]

You do not need to include https://www.youtube.com/channel/.

[hushed zealot]

Oh yeah , I got it

Thanks

[celest shadow]

No worries. Thank you for reporting the channel. You can keep track of your report through the spreadsheet or #897611453404700733.

[thin jewel]

Hello i want to change my region from france to pakistan

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[pale oracle]

I can’t get verification code on my number.

[thin jewel]

i cant because of phone number

[celest shadow]

Please try again after 24 hours. If the issue persists, you can submit a report in #old and contact the in-game customer service.

[fathom void]

@celest shadow tell me about this......?😍

[thin jewel]

i am not getting verification code so i cant change my region

[celest shadow]

Please refer to this message, @thin jewel.

[celest shadow]

You can sometimes receive a rating compensation if you were eliminated by a cheater.

[fathom void]

Sometimes...?

[pale oracle]

Plz see my problem I send you video.

[celest shadow]

Yes, as it is not guaranteed.

[celest shadow]

Please refer to this message, @pale oracle.

[cosmic loom]

Hi bro how esports county stream like officials pubgm Spectator like esp hack

[void ingot]

I understand correctly ? In this situation, if there is no fault of the holder (owner) of this account! do you also have to wait for a certain period of time? and if so why?

[fathom void]

@celest shadow can you explain about this.....?

[celest shadow]

@onyx cairn may be able to help you with this.

[onyx cairn]

I'd like to help you, but unfortunately I do not understand the situation. Might elaborate?

[cosmic loom]

Can we do like stream like officials event how ☹️

[celest shadow]

Your selected server can only be changed by you. The game does not make these changes unless you agreed or confirmed them. To ensure that you experience less network lag and have a more stable and better gaming environment, players will not be able to change servers at will. There is a 60-day cooldown should you decide to switch to another server.

[onyx cairn]

Ah, I understood, @cosmic loom.
Unfortunately this is not possible by asking for it.
You need to apply for a third party tournament license.

[cosmic loom]

I mean

Today I see esports county he conducted practice scrims ri8

His spectator like official to see like ESP hack
Player in cover its show yellow colour body

That's how he doo

[celest shadow]

What would you like to know?

[onyx cairn]

That's not a hack, please don't call it like this.

[cosmic loom]

No no I mean like that

I really impressed so

[storm flume]

Please do not use languages other than English, @formal knot. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[formal knot]

Region change problem

[cosmic loom]

How to register third party tournament
Reference link ✌🏻

[fathom void]

@celest shadow How does this work.....?

[celest shadow]

Please refer to this message for further information:

#questions message

[celest shadow]

Please elaborate on your issue so that we can assist you.

[celest shadow]

Unfortunately, I do not know. If you encounter or were defeated by a cheater, please report them and you may receive a rating compensation.

[void ingot]

In this situation, we (the player) did not give any confirmation to change the server, etc. The change took place after the match! without my participation ! I want to understand this situation and come to a compromise! I hope you'll give me a hand !By checking the information about the hacked account! Found nothing! The account has not been hacked.

[craggy gyro]

hey, I just realized that my s3 account is linked to an email that I lost access to. Is it possible to remove that email and use a different one?

[celest shadow]

We are unable to assist players with account-related issues through the community. Please contact the in-game customer service for further assistance regarding this.

[celest shadow]

It is currently not possible to unlink your e-mail address or phone number.

How can we help you?

[hearty falcon]

Why did they change the Anna event from vouchers to scraps??!

[craggy gyro]

so, if I lose access to my twitter, then my account is good as gone?

[celest shadow]

Can you please provide a screenshot?

For your information, the moderator role mention should only be used during server-related emergencies and not for such inquiries.

[celest shadow]

You can link up to two social media accounts.

[celest shadow]

You can still obtain Character Vouchers by completing the other missions. You can use the Character Shards to unlock a character's outfits, emotes and voice pack.

[hearty falcon]

NO

[severe lily]

My account was stolen, and I have all the evidence that this is mine.

[hearty falcon]

We were promised character vouchers

It's rigged

[celest shadow]

Feel free to provide your feedback regarding the event in #old, @hearty falcon.

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[regal dragon]

hi my account was banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @regal dragon.

[severe lily]

Can you explain what I'm doing, because I'm new to discord

[frozen raven]

when is 90 fps for oneplus 9pro coming

[celest shadow]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[celest shadow]

No information regarding this.

[frozen raven]

iphone 13 got it last week though ;-;

[floral gyro]

Is there a minimum limit for the Prize Pool of a Pubg Mobile Tournament to get officially approved by PUBG MOBILE?

[void ingot]

As for the support of the internal and others, there is no reaction or action on their part! pubgmobile_cs @ tensentgames.com, [e-mail] about 100 messages were sent to these emails !!!!!! 0 reactions! If you have any other resource on how to get in touch with tech support, please be so kind as to provide it! Thanks !

[hearty falcon]

Where can I formally complain about visuals of the game?

[vagrant tulip]

Why would you contact that email?

[void ingot]

We tried various options! These data were indicated in articles on various pages in social networks!

[vagrant tulip]

It's not customer support email. Any issue related to the game must be addressed with the ingame customer support only. The above email is for data processing and protection.

[haughty crest]

I already contact them and the Bot Always replies! without any single helpful answer
I sent the an email to the company from week ago about 5 emails! there is no replies too!
everyone send me to the other
@celest shadow

[night cloak]

@night cloak Use #old cutie.

[vagrant tulip]

It's not a bug. if you blocked someone everything related to him in your account will be removed. You may unblock him again and let send popularity probably should get back to his place again

[haughty crest]

Nothing changed!
this is the first time that happened with me
me and my friends tried to do the same on there accounts but it still on the popularity top20 list!

[void ingot]

The fact is that the internal support that is in the game does not help ....... in solving this problem! Based on this, various measures were taken to inform those support! If you have any other way to get in touch with our support please be so kind to provide it) thanks.

[vagrant tulip]

Unfortunately there isn't any other way.

[vagrant tulip]

You may report your feedback about the feature over there #old.

[fathom void]

🤣🤣🤣

[void ingot]

Thank you very much!) Let's not despair, but we will seek truth and justice! If you have any contacts, etc. related to those support, please discard them!) We will be grateful.

The present players of this wonderful game) if you have any alternative option or suggestions, then we are ready to analyze them) in order to solve this problem Thanks .

[fathom void]

<@&639889499718942720> @celest shadow @vagrant tulip what is happening in region rankings......?

[vagrant tulip]

Your only way to contact is customer support ingame + you won't be able in any way to change the server before 60 days end.

[vagrant tulip]

What is wrong ?

[fathom void]

Country is different

[vagrant tulip]

Oh well the region the rules have changed and the rank became on the account region itself.

[devout quartz]

Hello @lime juniper , an acquaintance appeared, but he is using ByPass and who knows what else. (Calvo Gaming)

[fathom void]

Oh but no information given by PUBG about this.......

[vagrant tulip]

I'm not sure if they wrote it in the rules ingame or not but yeah it's the answer which you are looking for.

[void ingot]

The sad thing is that the player cannot play his favorite game comfortably (and there is no solution to this problem)

[void ingot]

Thanks for the information !)

We will look for other options!)

[vagrant tulip]

You may write your feedback about this incident over there #old

[fathom void]

Yup Any Community post regarding this........?

[cyan citrus]

Could you please add more details?

[vagrant tulip]

Not really

[celest shadow]

You can click on "?" for further information.

[west merlin]

What's the problem with RP adventure redeem? Helppp helpp

[pale tusk]

hi

Talk to the game representatives

My account was hacked and banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pale tusk.

[fathom void]

i'll check.👍

[cyan citrus]

Can you please add more details or attach a screenshot?

[urban fulcrum]

@polar marsh I want change my region

[cyan citrus]

What is the issue you are facing when changing your region, @urban fulcrum?

[west merlin]

I couldn't upload my video cause of nitro thing

[cyan citrus]

Do you believe that he is cheating?

[cyan citrus]

Feel free to upload it to YouTube and send the link here.

[west merlin]

Can you send me a private message for reminder cause I am playing rn

[devout quartz]

I am very sure, since the emulator does not match so fast in NA

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @devout quartz.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[devout quartz]

@cyan citrus Ready

I deleted it so they won't see it

[vapid lily]

Hi! Whenever I play Mirror World, the firing sounds get bugged and I hear everyone as if they're firing single mode, which is super annoying 😒 any way to fix it?

[cyan citrus]

Do you happen to have a video recording of the issue, @vapid lily? Also, please mention your device.

[vapid lily]

No I don't :( but it is as if everyone was a bot, that's how I hear it. I play on a Xiaomi Redmi note 8

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device one time, @vapid lily.

[urban fulcrum]

@cyan citrus

@cyan citrus ...?

[dense dock]

yall aware of the unlimited health glitch thats happening on mirror world ?

[night cloak]

@dense dock Yeah. Hope it will be fixed soon.

[dense dock]

yepp its pretty annoying ✌️🏽 hope they working on it

[warm lion]

Or the bug that u can’t shoot ur power up w jinx / when u have the whole game the blue hole from jayce

[unborn hound]

Can someone help me and tell me why i got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unborn hound.

[meager kelp]

My account take band i need someone talking with me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @meager kelp.

[west merlin]

@cyan citrus this is my issue

[elder surge]

Wht will i get if I purchase this?

[dense dock]

everything u see in there , but first u must unlock em in the island yk in the event.

[rich pulsar]

any supporter help me my account hacked and linked with 3rd email

[storm flume]

Please contact the customer service for further assistance, @rich pulsar. Refer to subpoint 5.4 in #faq for further information.

[rich pulsar]

didnt reply

[fiery coral]

السلام عليكم

Please, I want to help.

I got banned.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fiery coral.

[limpid spruce]

Can you tell me why the F*** I’m hearing this nonsense while playing, I can’t hear enemy footsteps or my teammates voice

[whole glade]

Bro help me unlink email from my account the customer service is not helping

[tidal barn]

I'm not able to transfer my account to Bgmi what happen to my global account help me please

[cerulean scroll]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[whole glade]

They reply the same thing like 4 times already

[cerulean scroll]

If you have provided all the information to them in correct format, your email will be unlinked. This process may take around 30days

[whole glade]

How do i answer them

Do i write everything in 1 message?

[cerulean scroll]

Can you share screenshot of your conversation with ingame customer services? Note: Kindly hide if there is any personal information

[tidal barn]

Reply

[warm lion]

Am I the only one who can’t open lucky crates since the update?

[crude osprey]

I need help asap, okay imma explain the full story here, back in season 15/16 I clicked on a link, my account got hacked, somehow i got it back, anyway unlinked all of his socials etc etc, it was quiet for around 7/8 months, few days back someme logged in my acc, linking his socials, i could still acces the acc, but now the hacker has used third party tools etc whenever he logs in, so i get banned longer and longer, im 18 yrs old, spent like 2k on the acc, ive lost it once, i dont want to lose it again pls help me like asap!🙌🏼

[tidal barn]

Reply to me

[warm lion]

Have some patience pls

[jaunty idol]

Help Me Pubg Mobile

Gfx Tool Legal Ya illegal

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @jaunty idol.

[jaunty idol]

Can I Use Gfx Tool Please Reply

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @jaunty idol.

[jaunty idol]

@storm flume Please Help Can I Use Gfx Tool

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @jaunty idol.

[pallid briar]

No, please refer to the response you were given.

[night cloak]

Yo I've

Found a cheater

I have proof

currently uploading the video

[dense dock]

thats from an even u clicked on a event and the music got stuck. it happens should be fine after u restart.

[hallow quest]

New state still unavailable in my region, when will it be available in NL

[limpid spruce]

I restarted and repaired even uninstalled it and it happens again and again

[night cloak]

Amazing stuff

[dense dock]

hhmmm when i faced the same problem it was fine , try turning off the music

[night cloak]

I'm telling u man

This game is amazing

[rotund hornet]

Guess when your account gets hacked costumer service becomes completely usesless ? Even though you’ve spent a lot of money in the account.

[frosty apex]

Hello

I need help in the game, by chance during the match my friend wanted to save me

that is, it hit me, my friend actually killed me, but it happened because of a bug in the game

and my friend can't play now. What to do?

[split locust]

What happened

Maybe he got it MERIT

*?

That's why he can't play with you

[frosty apex]

No, we were playing together and he wanted to save me from the enemy

[split locust]

Ok ?

[rotund hornet]

Has anyone else been hacked and not been able to log back in but eventually got there account back ? My account was hacked afew days ago via Twitter and they changed everything on my Twitter and now it’s banned and I can’t do anything with Twitter or getting back into my PUBG account. The hacker is currently logging into my PUBG account afew times a day. I’ve tried contacting tencent and it didn’t get anywhere. I’m pissed because I’ve had this account since day 1 and have spent quite abit of money on it and I’m not having any luck.

[storm flume]

Please contact the customer service for further assistance, @rotund hornet. Refer to subpoint 5.4 in #faq for further information.

[static quiver]

Why give option not showing, please help me time is going

[split locust]

What option?

What do you want

[static quiver]

Give option

I want to give to my friend

[split locust]

Aha

Turn off your phone and re-enter the game

Try again

Give

You did it ?

[gusty flint]

So just got killed by some buddy who I’m pretty sure is using X-ray and no recoil I have a video of my death replay and you can see him pre-fire exactly were we were even when they haven’t seen us in the spots we were. Wouldn’t be posting to here if I wasn’t 90% sure of a hack being used and if I wasn’t ranking

I think his friends were legit but he was the only one to seeming know where we were every step of the battle. I reported it on pubg but wanted to see if y’all can make it quicker here so he doesn’t negatively effect other players rank who are trying to rank

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @gusty flint. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[gusty flint]

I already did but I know the reports take time and I wanted to get it done before it negatively effected other ppl

[cyan citrus]

He will eventually be suspended upon the verification of cheating behavior. If you have a video evidence, you can report him through the link above, @gusty flint.

[dense dock]

can tell he hacking just by how trash his gamesense is. but his aim and enemy spotting be on point.

[gusty flint]

That’s what we were saying

But it’s good to know we aren’t crazy

[storm flume]

Please avoid going off-topic, @dense dock. You may have unrelated conversations in #chat.

[hushed lichen]

Someone stoll my third mail and he banned my account please help.. ID 5304583160

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hushed lichen.

[gusty flint]

Not to also mention they also drove straight to a squad and killed them right before us not afraid to say I hit bested but when it’s as obvious as that I gotta say something. I’m done talking about this tho

[cyan citrus]

Please refer to this response again, @gusty flint.

[static quiver]

Not working, for you is it showing?

[storm flume]

Please contact the customer service for further assistance, @static quiver. Refer to subpoint 5.4 in #faq for further information.

[jade ermine]

Hi, quick question: Where the f is evoground it literally has the best gamemodes?

[cyan citrus]

Please refer to the following announcement for more information, @jade ermine.

#news message

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @pale hawk.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[pale hawk]

Not only BGMI all pubg version selling hacks

[pastel ravine]

What is this

I can't change my avatar

😡😡😡

[night cloak]

which avatar do u want to like change

the social one

or the in-game avatars

if u wanna change the social network one

Go to ur profile on that social media app/website and just change the picture lol

@pastel ravine

[pastel ravine]

I cant 😡

I m not using third party app. Why pubg show that your account restricted

@night cloak @night cloak

[night cloak]

idk tbh

[celest shadow]

Please contact the in-game customer service for further assistance in this regard, @pastel ravine. Refer to subpoint 5.4 in #faq for further information.

[pastel ravine]

I tried all but no response from pubg team

@celest shadow

[celest shadow]

If your avatar violated the user agreement, you will be restricted from using it.

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[pastel ravine]

U can see my avatar. Its normal

But i can't

Use this

[celest shadow]

Your previous avatar may have violated the user agreement. If you require further information, please contact the in-game customer service and wait patiently for a response. We are unable to assist players with in-game account issues through the community.

As per the notice, you will be able to use your social network avatar again after December 5, 2021.

[pastel ravine]

I m reporting continuously this isue to pubg mobile team but no response

Sorry sir! My avatar is not violated.

You can check

[hushed dome]

please i want to help my i got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hushed dome.

[wheat vortex]

Gentle people, this may be a question that has been asked before but my settings keep getting reset every time I play the game, any fixes for that

Like my sensitivity, controls and peeking gets disabled

[cyan citrus]

Please mention your device, @wheat vortex. Also, make sure that you upload your sensitivity to the cloud.

[wheat vortex]

My device is a Samsung A12

Android 11 if that helps

[cyan citrus]

Are you using more than one devices, @wheat vortex?

[wheat vortex]

Nope, for the moment I am not.

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and reset your device settings one time. You can do it through your device settings > General management > Reset > Reset All Settings. Restart your device, @wheat vortex.

[wheat vortex]

Alrighty

Thanks buddy, appreciate it

[cyan citrus]

You're welcome, @wheat vortex.

[crystal sinew]

I want to change my country region

I want to tranfer my account into bgmi but country region is changed

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @crystal sinew.

[sleek kiln]

@cyan citrus i saw the new event about black friday and thought of just buying the outfit for 200 uc and purchasing it told me to select an outfit but when I tried clicking the outfit I wanted I was not able to get it and i lost 200 uc :(

[cyan citrus]

Please contact customer support in-game for further assistance with this, @sleek kiln.

[onyx plover]

No i don’t received anymore, but i never deleted.

[charred dome]

Koenegsegg agera dawn(dacia) sound is so loud & irritating. cannot hear or talk while driving this vehicle. Also its ignition pick/start speed is messed. takes alot of boost to move couple of inches. while a simple without skin dacia movement/initial speed is lot better than this.

[sleek kiln]

I tried and did as they told but it still doesnt let me choose the outfit

[cyan citrus]

What did they tell you, @sleek kiln? Could you share a screenshot?

[cyan citrus]

Please feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[charred dome]

#old Koenegsegg agera dawn(dacia) sound is so loud & irritating. cannot hear or talk while driving this vehicle. Also its ignition pick/start speed is messed. takes alot of boost to move couple of inches. while a simple without skin dacia movement/initial speed is lot better than this.

[cyan citrus]

Did you try to send them a follow-up reply, @sleek kiln?

[sleek kiln]

Like?

[cyan citrus]

Tell them that did not fix the issue you are facing and add more details, @sleek kiln.

[sleek kiln]

Okay

[cyan citrus]

In the #old channel. Not #questions.

[sleek kiln]

I was not able to get any response back

[grizzled nimbus]

I bought a phone there is a pubg gift box application I wanted to activate a promo code, I go to the site and write there is no such promo code

[night cloak]

Any one here i need tack to any support here

[cyan citrus]

Hello! How can we help you, @night cloak?

[cyan citrus]

You may try to contact customer service in-game for further assistance with this.

[cyan citrus]

A delayed response can be expected due to an enormous number of requests. Please wait patiently while they get back to you.

[grizzled nimbus]

@cyan citrus I can't find the section I need .. can you tell me?

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @grizzled nimbus.

[night cloak]

@cyan citrus can we tack in dm

pleas

and i will till you

[cyan citrus]

You can state your issue here, @night cloak.

[night cloak]

pleas com to dm

[cyan citrus]

@night cloak

[vague flame]

This person on the enemies side was using some auto tap hack on his sks if you know his I’d please check him and ban him

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @vague flame. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

@cyan citruslook to dm

[violet hedge]

How can i talk to supporters

[cyan citrus]

Please state your issue first, @violet hedge.

[violet hedge]

The third internal link was hacked, and with me the other links, Facebook and Twitter, I need as soon as possible to remove the third link, because this person is opening a game to me, sabotaging the account, and the proof is that this is my account. The two links, Facebook and Twitter so please i need to unlink it

[storm flume]

Please contact the customer service for further assistance, @violet hedge. Refer to subpoint 5.4 in #faq for further information.

[violet hedge]

@cyan citrus Bunk

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @violet hedge.

[violet hedge]

I contact him but no one talk to me

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @violet hedge. We cannot help you with compromised accounts through the community. You will need to wait until they get back to you.

[violet hedge]

Do you think that this problem can be solved?

[cyan citrus]

We cannot predict that, @violet hedge. As far as you provide accurate information to the customer service, your issue should be resolved.

[violet hedge]

Thank you ❤️

[cyan citrus]

You're welcome, @violet hedge.

[near hawk]

I want help please

[cyan citrus]

This is not the latest version of the game, @near hawk. Please update the game to the latest version and try again.

[near hawk]

Updated

The account I can’t login

[near hawk]

It’s like this from a long time

[night cloak]

When was the last time you logged into that account?

[near hawk]

127 days

Maybe

[night cloak]

Are you sure your account wasn’t migrated to Indian version?

[near hawk]

Yup

Yes Migrated

[night cloak]

If your account migrated to Indian version , it’s not possible to return it back to global version.

[near hawk]

But not me how open in India

[idle merlin]

https://www.facebook.com/Rahul-Gaming-1053374288019801/

21k followers cheater streaking now

Streaming

[night cloak]

If you want to access your account , you need to download the Version the account got transferred to. If your account got hacked , you need to contact customer service as we’re unable to solve this issue on discord.

[whole glade]

They closed the conversation, i cant find

[near hawk]

They tilling me to go to the India version

And it not opening in uae

[vagrant wigeon]

I need help guys

[cerulean scroll]

You can start a new company

[bright crag]

Hello, how do i open this supply crate in the middle right?

[vagrant wigeon]

I have the same problem

[whole glade]

Okay.

[cerulean scroll]

Can you perform a routine repair of your game and try again?

[bright crag]

ok

[vagrant wigeon]

??

[cerulean scroll]

State your issue

[vagrant wigeon]

I have the same problem

it says my account migrated

[cerulean scroll]

Have you recently tried transferring your game account to another version of game? For example, Pubgm Global to BGMI?

[vagrant wigeon]

How can how can I do that

[cerulean scroll]

Do you have the latest version of game installed?

[vagrant wigeon]

Yes

[cerulean scroll]

If you haven't transferred your game data, you should contact in game customer services.

[vagrant wigeon]

OK let me try

[ornate crater]

My region change option not show in pubg mobile

[cerulean scroll]

There is no option to change region in your account because your account is registered or created in the EEA regions, you either intentionally or mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transfer your data into one of the EEA regions, there is no way to out due to the GDPR laws. So your only option is to create a new account, or continue playing in the global English version of PUBG MOBILE. There is no other way to change your region. If you have any further questions regarding this issue, feel free to contact the in-game customer service.

[cerulean scroll]

This server provides assistance related to Pubgm Global queries, can't help you with this.

[onyx violet]

Does anyone have problem with 90 fps on iPhone 13 pro max? My iPhone gets to hot and dims the brightness … 😦

[serene bear]

He is a hacker.. I've reported more than time... Till now why that account didn't get suspension?

[vagrant tulip]

that is bgmi this server is only pubg mobile.

[vagrant tulip]

That is normal there is already a warning written that it will warm up.You may had an external fan or something

[cobalt meadow]

Noob pubg🥺

[west merlin]

@

Help! Help! Help!

[cerulean scroll]

Which device you use to play?

[west merlin]

One plus 5 T

[cerulean scroll]

Can you try clearing cache memory of your game from application settings and perform a routine repair of game?

[west merlin]

It has been like 2-3 season. At first I could redeem it after trying like 5-10 times. Clicking and clicking. Now it doesn't even show redeem option.

[west merlin]

I installed and uninstalled the game various times

[cerulean scroll]

You can also post this in #old in compliance with channel's pinned instructions so that game developers may work upon this and fix the issue.

[celest shadow]

If you are in a team, please leave it and try purchasing again. Please report this issue in #old with this video recording attached.

[modest mauve]

@celest shadow I have a question out of topic. Which team will invited in PMGC Soul or GodL?

[fringe parrot]

@celest shadow

[cerulean scroll]

Team from India is not finalised yet

[fringe parrot]

It is already 30 and you have not written anywhere and what can I do

@celest shadow

[haughty flame]

Which iOS device has 90 fps is it just iphone 13 pro max or any others?

[vagrant tulip]

Ipads too

[whole glade]

Teamers in solo 🤡

[quaint moss]

Why premium create show me 21 days left and my friend ac show 9 days left

[sick shale]

It may be depending on your region.

[sick shale]

Please be advised that such behavior can be reported only in-game.

[quaint moss]

Why such discrimination happen in game in past few time

Some region may experience all good stuff and some may need to pay for free things

All superior bregion may hot free draw from premium create and some backward region shall pay for same item

[proud maple]

Hi how do I fix updating download list problems? It doesn't let me load into the game

[jade apex]

Want country region change but pubg didn’t send code so, how to solve it..

5244383748

[night hill]

I need help Unlinking my Twitter from my PUBGM account to link a new one. I unlinked the account from inside Twitters app, But theTwitter Icon still appears in my PUBG MOBILE settings as If I'm still linked. How do I unlink my acckunt from inside PUBG MOBILES app?

[jade apex]

Want country region change but pubg didn’t send code so, how to solve it.. >5244383748

[swift crypt]

Can you help me

[potent vault]

how doi get user id

[pallid briar]

In-game user ID?

[cedar flower]

hiiii why i cant seem to press the aridrop in my lobby, its there but i cant open it

[pallid briar]

Where do you currently reside?

[pallid briar]

Please contact the customer service in-game for further assistance.

[proud maple]

Singapore

[pallid briar]

Please refer to subpoint 2.5 in #faq for further assistance.

[potent vault]

no discord

[pallid briar]

You may refer to this message below. Also, please use #discord for such inquiries in the future.
#discord message

[pallid briar]

Could you try using a DNS and see if that helps? You may refer to subpoint 4.3 in #faq.

[proud maple]

Ok I'll try that

[pallid briar]

Could you try logging into Google Play first from you phone and try as advised?

[royal sedge]

Hello, I need help regarding emulator on pubgm.
The mic glitch happens after every few mins and i have to restart pubgm to get mic working again. How to fix this please help.

[pallid briar]

If you require assistance regarding Gameloop, please visit their official website or their Discord server.

•https://gameloop.com/

[silent violet]

I want change my reagion I'm back Pakistan reagion

Please help me

[proud maple]

Hi another problem when it says downloading resources it gets stuck

And when i restart the game, it again goes to updating downloading list

[night hill]

Thank you! If it doesnt work i will report the issue here, thanks again

[silent violet]

I want change my reagion I'm back Pakistan reagion please help me

Please help me any one

[sick shale]

Please contact customer service for further assistance, @silent violet.

[silent violet]

Send me any link

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @silent violet.

[proud maple]

Hi can someone help me with the issue?

[teal orbit]

I need advance room card for my YouTube channel

[silent violet]

Mot permission from message

[proud maple]

It’s to read not to chat

Anyways can someone help me with my problem?

[silent violet]

Help me please

[silent violet]

Please help me

[tepid scroll]

@livid estuary this guy trading his PUBG account

what i have to do?

[formal marsh]

Hi. You have to wait for the indicated countdown for you to be able to change your region.

[proud maple]

Hi my game is stuck on updating download list, any solutions?

[silent violet]

Yes

[formal marsh]

Hi. Try restarting your phone & off load unnecessary applications or other stuff that may hinder the update. ☺️

[proud maple]

Ok

[formal marsh]

Hope that helps. If not, kindly, check your internet connectivity.

[proud maple]

Hi thanks it helped but now when I try downloading maps of the game it says unstable network

Though my WiFi speed seems to be 500mbps on speed test.net

[formal marsh]

It seems like you have a problem with your internet connection.

[formal marsh]

There are times that WiFi speed is inaccurate, try to do it on different times & see what happens. ☺️

[proud maple]

Ok sure

[brisk crow]

How can I get Poro the pet ?

[formal marsh]

Hi, you have to unlock all the levels in the Island Discovery event. Then, if you were able to do that then you will have a chance to spin for Poro. ☺️

[proud maple]

Thank you so much @formal marsh it worked

[formal marsh]

Anytime. 💕 Glad it worked!

[silent violet]

I want change my reagion I'm back Pakistan reagion please help me

[formal marsh]

The only thing we can do is to wait for the countdown to end.

[celest shadow]

Please do not excessively send the same message, @silent violet.

[pliant hatch]

What happen with icon how fix this

[celest shadow]

Please perform a routine repair from the login menu.

[thin jewel]

i want to change my region from malaysia to pakistan but i cant because of verification glitch so kindly change my region

[storm flume]

Please contact the customer service for further assistance, @thin jewel. Refer to subpoint 5.4 in #faq for further information.

[naive echo]

@celest shadowbrother

you can help me?

[celest shadow]

How can we help you?

[naive echo]

@celest shadowI have a problem in the appmarket and when this message comes it makes my device very heavy

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[night cloak]

It's not loading?

And my internet is fine

[celest shadow]

Can you try restarting your device and log in again?

[night cloak]

I did repair

But still

I'll restart my device and see

[naive echo]

how can tell him?

[night cloak]

Not loading

[naive echo]

how can call with gameloop?

[silent violet]

I want change my reagion I'm back Pakistan reagion please help anyone

[celest shadow]

Please try logging in with a different Internet connection, @night cloak.

[silent violet]

Anyone help me?

[celest shadow]

Select Forum from the website.

[swift crypt]

I tried, doesn't work

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[naive echo]

@celest shadowbro i love you

[silent violet]

Yes bro but not change

[silent violet]

Please help me

[celest shadow]

What is the issue?

[silent violet]

Eror

[celest shadow]

Should you encounter a Parameter Error-1 while attempting to change your country/region setting, please ensure that you first log in with a linked e-mail address and try again.

[night cloak]

The game just doesn't load

That means I'm banned or something?

Or am I hacked ?

[celest shadow]

Your account is not suspended. It is related to your Internet connection.

[night cloak]

Weird cuz my internet is running just fine

I can watch videos with no lag & in the game few hours ago I was on 80 Ms

[wispy jasper]

It have been 3 hours and i stay can’t login please help me @celest shadow

[celest shadow]

You can try restarting your router, wait for 1-2 minutes, then restart the game.

[celest shadow]

Please refer to this solution and see if it helps.

#questions message

[wispy jasper]

Thanks If i don’t get it i will sent the feedback 😊

[desert nebula]

I'm india support please help @lime juniper @celest shadow

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @desert nebula. Remember to read through #faq before asking questions in the support channels.

[silent violet]

I want change my reagion I'm back Pakistan reagion please help me please

[celest shadow]

Please refer to this message, @silent violet.

[wispy jasper]

thanks for your replay and i have got it thanks

[silent violet]

Dear please u help me

[night cloak]

@celest shadow it loaded but only when I used a vpn

[celest shadow]

Where do you reside?

[desert nebula]

I'm also developed many other servers I'm you anew you can sa me @celest shadow

[night cloak]

It did some update and then it worked

[celest shadow]

Please elaborate on your inquiry.

[celest shadow]

Do you no longer need to use a VPN to log in after updating?

[silent violet]

Please u help me for change reagion please

[desert nebula]

I'm india 🇮🇳support please help me

[celest shadow]

Should you encounter a Parameter Error-1 while attempting to change your country/region setting, please ensure that you first log in with a linked e-mail address and try again.

[celest shadow]

I do not understand your inquiry.

[desert nebula]

I'm big fan you and pubg/bgmi

[night cloak]

It doesn't load without vpn

[silent violet]

I'm try again but not change reagion please help me

[celest shadow]

Please contact the in-game customer service for further assistance in this regard.

[celest shadow]

Please use #pubg-mobile or #chat for conversations.

[celest shadow]

Feel free to submit a report regarding this in #old. Please include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

Alr

@celest shadow it works but I need vpn before opening for it connects and then I can close it

Not sure if that will be a problem in the future

[deep sapphire]

@Piston How do I stop that you tube video just spontaneously playing when I'm in the lobby

[naive echo]

@celest shadowbro i have a new problem now

see

[ornate crater]

Not be send verification code in pubg mobile

[naive echo]

I can't hide the arrow in the PUBG game after downloading it and downloading the resources I pressed ctrl several times

[formal marsh]

Hi. Can you elaborate your problem? ☺️

[formal marsh]

Please try refreshing your phone or email inbox. ☺️

[formal marsh]

Which arrow are you pertaining to?

[torn prism]

Hi mate

I don’t have region or country in my account

Whats a problem?

[celest shadow]

Please provide us a screenshot of your basic settings.

[torn prism]

Yes but its not phone issues its account issues at the first i crate my account in Europe region tell now I don’t have Region or country

[torn prism]

Okey mate

[naive echo]

I'm talking about the mouse pointer

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[torn prism]

Look it doesn’t have Region or country!

[naive echo]

piston you can help me or no?

[celest shadow]

Please select "Basic" under Settings and send a screenshot.

[celest shadow]

Select "CTRL" to bring up your mouse cursor.

[night cloak]

I Wanna transfer my pubg india account to pubg global

Pubg india sucks

It doesn’t let me use an emulator

[celest shadow]

It is not possible to turn it off at the moment. Feel free to provide your feedback in #old.

[celest shadow]

This is not possible.

[night cloak]

Oh why tho?

This game is full of hackers

And it doesn’t let me use emulator

S16 conqueror ID gone to waste :/

[celest shadow]

It appears that your account is in the European Economic Area (EEA), hence the change country or region option will not be available due to the General Data Protection Regulation (GDPR).

It is irreversible, @night cloak.

[ornate crater]

My account region already select
Unknown country erangel

[torn prism]

Its global account and i am from Iraq I don’t know what i have to do with this

[celest shadow]

This is a visual error. Please restart or repair your game from the login menu.

[ornate crater]

Ok

[torn prism]

You are The same thing bro

[ornate crater]

But not solve

[torn prism]

I know bro but you mean I can’t change it ?

[celest shadow]

You will not be able to change your country or region on this account because it is in Europe. There is no other solution.

[naive echo]

see

[torn prism]

That doesn’t help bro 😦 i wish i can change it , i hope you find solutions for that

[ornate crater]

I ken restart game but not region change & select erangel

[night cloak]

Oh 😭

[celest shadow]

Can you please provide us with a screenshot of your basic settings?

[night cloak]

Pakistan?

[naive echo]

@celest shadowbro why you can`t help me?

[celest shadow]

We are unable to assist players with the GameLoop emulator. Please visit the website or their Discord server.

[celest shadow]

This is not something the developers or customer service can help with because of the General Data Protection Regulation (GDPR).

[naive echo]

bro now have problem in pubg not game loop

[celest shadow]

What is the issue?

[torn prism]

We have the same issues you can get back region by glitch but when you login it immediately shows as Eringle server

[ornate crater]

Check this bro not be region change option and select the country erangel

[celest shadow]

Please select "Basic" under Settings and send a screenshot.

[naive echo]

He does not want to enter the match

[celest shadow]

Please restart your game and try again.

[naive echo]

i did

@celest shadow you will help me or no????

[celest shadow]

Can you try starting a new match?

[naive echo]

i did

[celest shadow]

Can you please provide us with a video recording of the issue?

[naive echo]

bye

i will help my self by my self

[late locust]

My account has been banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late locust.

[night cloak]

@celest shadow can you stop Thanos in PUBG mobile mena YouTube channel who banning all the people for no reason

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

Please refer to subpoint 3.1 in #735483472432594994 for regional communities. You can send your inquiry in the PUBG MOBILE MENA server.

[lofty locust]

Hello, someone have discord server of korea pubgm?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @lofty locust.

[lofty locust]

Why my global account can’t go in korea version?

[cyan citrus]

That is simply not possible, @lofty locust.

[wispy crow]

What's the purpose of this Connection Feature

[crystal marsh]

Hi, I want to ask why it shows this when I try to join a crew

[trim crag]

Because you continuously exit from the match@crystal marsh

[crystal marsh]

And how much is it during?

[night cloak]

I want to ask something about game for peace

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[fringe parrot]

@celest shadow

It is already 30 and you have not written anywhere and what can I do

[fleet wigeon]

Read what it says mate, If you had watched matches IG then you know you could get rewards at certain time, It kinda same as that.

It has written there No need 1000 IQ 😏

[wispy crow]

But i haven't given my UID so How will i receive i have just linked my twitter

[fleet wigeon]

It asks when you login.

[rain stratus]

how can i change region before 90 days😪

?

[cerulean scroll]

You cannot change your region before cooldown period ends.

[rain stratus]

☹️😭

mistakely changed my region

[cerulean scroll]

There is nothing you can do except wait

[celest shadow]

You can find more information regarding this by clicking the "in-game rewards" hyperlink.

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[celest shadow]

Please send your concern in #copyright and wait patiently for a response.

[storm flume]

Please do not use languages other than English, @upper parrot. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[upper parrot]

Ok

Tell me where to go?

[wispy crow]

Where can i Find It

[hearty ingot]

i can't change my country region

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[hearty ingot]

i try this but on sms come in my number

[stable notch]

we cant change our country in between when its locked ryt?

like i kept it to turkey a while back

and now i have 149 days left😫 ... is there any ways to change it??

[hearty ingot]

@celest shadow help me

[dense dock]

you can basically get 3 badges in one season if u missed the other 2 seasons of the circle , yes or no ?

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You must wait for the cooldown before you can switch to another country or region.

[stable notch]

oh good lord

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[celest shadow]

Yes.

You can read the Cycle Rewards rules for further information:

[long cave]

Hello there .
I have a youtube channel with approximately 2k subscriber.
I want to add in pubg mobile club registration can i do?

[sick shale]

Can you elaborate? I do not understand your inquiry.

[long cave]

Actually I want to make club for Coustom rooms etc.
I have my YouTube channel with 2k subscriber.
Can i create the club?

[sick shale]

What's the source of this application?

[long cave]

YouTube

[sick shale]

I have no idea about that at all. Where was that application announced?

[long cave]

In pubg mobile there is an icon of club

[long cave]

Do you know the what is the ceteria of being pubg mobile partner?

[sick shale]

Be specific

[sick shale]

You may refer to subpoint 3.22 in #faq for more information about this.

[celest drift]

cutscenes animation isn't working on my account in gameloop emulator and working fine on my phone plz help

[sacred tundra]

কোড আসেনা

কি করবো

[sick shale]

You can submit a report about this issue in #old, please remember to include the following information:
▫️Numeric User Identification
▫️Device
▫️Wi-Fi/Cellular
▫️ Country

[storm flume]

Please do not use languages other than English, @sacred tundra. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[split locust]

Xiaomi MI 10T no 90 fps last update why

[cyan citrus]

It is possible that the game has not yet been optimized to provide 90 FPS support for your device, @split locust. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[split wharf]

Hey how to fix this problem that while playing phone menu interface suddenly get stuck and not able to play.

[sick shale]

It could be a problem from your device. What device you are using?

[split wharf]

HEY it's nokia 8.1 cpu :s710

[sick shale]

When did that started to happen?

[wheat canyon]

• My account has been hacked and I don’t know about it. Some used my account in PUBG and play with it and I get my link account back but I find my account is banned. please un banned my acccount

👇👇

5530585134 :ID

[e-mail] :Email

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wheat canyon.

[opaque dock]

what is the redemption code of this

hello

@sick shale

[night cloak]

ADMIN???

The third or internal link shown in the picture, because I forgot the linked mail and needed to cancel to secure the account more, and all thanks to the admin.

@polar marsh

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[muted mountain]

Conqueror is given to first 100 or to first 500?

[night cloak]

500

[muted mountain]

Ok thnx

[night cloak]

I dnot Under stand any thing
can you help me?

[night cloak]

I dnot Under stand any thing
can you help me?

[sick shale]

Sorry but I have no information about it.

[muted mountain]

To unlink it try contacting in game service

[opaque dock]

Ok

alr

[sick shale]

Please understand that we are unable to assist with account related issues here. Contact customer service for further assistance.

[muted mountain]

From where could we find

Redemption codes?

@sick shale

[sick shale]

No idea.

[night cloak]

Thank you❤

[muted mountain]

just have to keep an eye on pubg social media is this answer is right?

[sick shale]

Yes, maybe.

[muted mountain]

Ok thanks

[sudden sandal]

@pastel canyon

[pastel canyon]

Hello there! I got false banned for 10 years. Is there a way to unban it?
I was just doing randoms and randomly got banned while i was at the 2nd island where we can get crystals.

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @pastel canyon.

Please refer to the private message from @polar marsh for further information, @lavish tulip.

[night cloak]

This problem appeared to me, and yesterday it was 7 days, today it is 365 days, and I click on the ban records. It tells me that the account status is normal, please contact the support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Hi i want to speak with a support please

[cyan citrus]

Hello! How can we help you, @night cloak?

[night cloak]

Hi bunk,
My pubgm account had been stoled,
Can we do anything to get acc back?

@cyan citrus

<@&481161015728406538>

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @night cloak.

Please be advised to not mention the moderator role unless there is an exigency or emergency related to this Discord server.

[storm flume]

Please do not use languages other than English, @versed otter. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[versed otter]

I want to change my region russia to pakistan but verification code is not coming. Tell me how verification code come

[storm flume]

Please contact the customer service for further assistance, @versed otter. Refer to subpoint 5.4 in #faq for further information.

[versed otter]

@storm flume I contact with customer service but my problem is not solved

[cyan citrus]

We are unable to help you with this, @versed otter. Feel free to report the issue through #old in compliance with channel's pinned instructions or contact the customer service again.

[umbral tiger]

how to change password gmail third link?

[cyan citrus]

You can change your third linked email password when logging into your account. Please try to enter a wrong password multiple times, @umbral tiger.

[umbral tiger]

thx i will try

[umbral tiger]

no thing happen

[cyan citrus]

The Reset Password option should appear after you have entered an incorrect password 3-4 times, @umbral tiger.

[umbral tiger]

ok thx i got it

[cyan citrus]

You're most welcome, @umbral tiger.

[pastel gull]

Hi all

[cyan citrus]

Hello! How can we help you, @pastel gull?

[pastel gull]

I have a card for Koenigsegg Coin, and I couldn’t give it to any friend in my list.
What should I do? The event will end within 4hrs.

[night cloak]

Hey guys are the server down for some reason??

[pastel gull]

@cyan citrus

[cyan citrus]

Please refer to the event rules for more information. You should own exactly the same skin first to send it your friend, @pastel gull.

[cyan citrus]

No information in this regard. Can you please add more details about the issue you are facing?

[tropic shale]

Hello

My clan leader is inactive for 145 days. I want auto leadership transfer

[cyan citrus]

It is not possible to transfer the leadership of the clan unless the clan leader transfers it by himself, @tropic shale.

[tropic shale]

But there was an automatic way in season 6 or 7 when clan leader is inactive for 144 days

[cyan citrus]

That was disabled long ago, @tropic shale.

[tropic shale]

Why so

Now what if the leader gets banned. Then what to do... people in that clan also worked hard

[cyan citrus]

This is not something we can help with. It is simply not possible to transfer the leadership without leader's permission. You may try to contact customer service through in-game, @tropic shale.

[tropic shale]

I tried but I didn't get any help btw thank you so much

[cyan citrus]

My pleasure, and thank you so much for your understanding, @tropic shale.

[sullen lion]

Will new event come for Limited UC within the specified date?

Will the shop refresh inbetween?

Or thats it limited UC for this event?

[night cloak]

Good evening you could help me a long time ago I had m4 glacier lvl 3 and now hu i do not

The thing is, she fell and my phone ran out, and I haven't had it yet.

[wide trout]

I am from India and i want to transfer my account from pubg to bgmi but it is showing your account is ineligible

[sullen lion]

they havent opened acc transfer

wait for a few days

they will open...

so u can transfer ur account!!

[wide trout]

Thanks 👍

[sullen lion]

:)

[cyan citrus]

Could you please elaborate? I'm unable to understand you.

[cyan citrus]

Please keep an eye on #news for upcoming events.

[night cloak]

@Bunk Yes. I was opening the case and in that I got the m416 glacier lvl 3 frozen and the inlet broke out my phone and I don't have it

[cyan citrus]

It should be available in your inventory, @night cloak. If you cannot find it, please contact customer support in-game for further assistance with this.

[night cloak]

Thanks

[cyan citrus]

You're welcome, @night cloak.

[night cloak]

Where can I find it?

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @night cloak.

[night cloak]

Ok thanks

[timid folio]

Is there a way to turn off that little Video insert that blasts rock music and competitive league advertisement on main screen? It plays every time I hit lobby after game.

[mellow berry]

hi

i have proplem i take banned 20 and 30 min but i dont know why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mellow berry.

[cyan citrus]

Not at the moment. Please feel free to report it through #old in compliance with channel's pinned instructions.

[slim yarrow]

@cyan citrus

I had more than 17k uc on my acc but to day when I opened my uc was deducted

It’s unfair for me

[cyan citrus]

If you have purchased UC from unofficial or unauthorized sources in the past, UC will be deducted until the total has been recovered, @slim yarrow. You may try to contact the customer service in-game for further assistance with this.

[slim yarrow]

@cyan citrus will try from ingame customer service and come again here if I didn’t get any response

[cyan citrus]

We will not be able help you with this in any way, @slim yarrow.

[humble urchin]

I won the encore black Friday ultimate prize for a random skin, it asked if I want to spend more to choose the skin of my choice. I didn't know the cost so I said sure but I don't wanna spend the UC. How do I use the ticket?

@cyan citrus

[silver wing]

Teamers Anti-competitive behavior
ID 5160654589
https://youtu.be/Bade3V921ts

[civic pivot]

Is 90 fps now arrived at 13 pro max?

[feral forge]

Teamers should be reported in game with the in built report feature, @silver wing.

[night cloak]

We were playing Erangel squad TPP and I'm so close to conqueror and our team got kicked from the match we waited 40 minutes our match still not finished now we cant start game it says you are already in the match how can we fix this?

@feral forge

@whole finch

[near spire]

Does not issue boxes for rank increases, I took the Ac, but the boxes do not give help with the bug

[cerulean scroll]

Yes

[night cloak]

Dear sir,

My device is poco x3 pro and already have 120Hz display but pubg didn't show 90fps why ,? Please unlock 90fps in poco x3 pro.

Thank you

[cerulean scroll]

You can provide your feedback in #old in compliance with channel's pinned instructions

[rocky raft]

@cyan citrus @whole finch bro this is really

@feral forge

[vagrant tulip]

That's not correct those won't be available in the season crate

[rocky raft]

Ok bro

@vagrant tulip this pic put in instagram

[vagrant tulip]

Okay ?

[gloomy hamlet]

hi anyone help

i got ban for 10 years i did not make any mistake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gloomy hamlet.

[void grail]

Can you please help. I am want to change my country from UAE to Pakistan and they are asking me to link phone number.. is there any way to change country without linking phone number?

[ornate crater]

Can you please help. I am want to change my country from UAE to Pakistan and they are asking me to link phone number.. is there any way to change country

[coral wedge]

I did not use unrecognized editing tools as mentioned in your ban report However, my account was banned 3 times without me playing I want to contact support in order to solve this problem Because I am very upset, please solve the problem, see my account and review the ban
Id:5284320872

[polar marsh]

Please refer to the private message from @polar marsh for further information, @coral wedge.

[floral acorn]

Need official server link of pubg mobile Spain

[celest shadow]

Please refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vivid breach]

I suffer fake damage inside the game on my iPad Pro

I need solution

My Internet is good my phone is good The problem in the game so what can I do?

[floral acorn]

It isn’t working

[cerulean scroll]

Kindly post your issue in #old in compliance with channel's pinned instructions

[cerulean scroll]

Click on the link > Spain > Click on channel's link

[floral acorn]

I click the link and the link isn’t working

[celest shadow]

Please try this: https://bit.ly/3iPRH71.

[night cloak]

how to report a youtube hack promoter ?

this guy promote hacks in youtube

[subtle bison]

What the time zone for Asia all talent championship?

[tribal skiff]

What time is the EU All talent championship in UTC?

[night cloak]

is it possible to delete your account

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

Please do not use languages other than English, @balmy seal. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

The time is displayed in your own time zone.

[celest shadow]

The time is displayed in your own time zone. Feel free to convert it.

[celest shadow]

It is possible for accounts in the European Economic Area.

[lyric lodge]

I am unable to login my PUBGM id with Facebook. Please help

[subtle bison]

What do you mean in my timezone? Usually it's 8PM for me but it states 3PM

[celest shadow]

The timings for the All-Talent Championship is based on your local device time.

[sage marsh]

I cannot save my settings

[split wharf]

Hey upto what time or date we can gain this crate after spending uc

[pallid briar]

I believe you need 30 more points to get the crate. That's why it says 70/100.

[split wharf]

I said upto what date not point, read the issue carefully

[spark solar]

Why iam Got Banned my char name is cyc`Ahmed
my Char id is : 5916716432
i hope know why iam got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spark solar.

[pallid briar]

The date above on your screenshot says 2021/12/05 which is the deadline for the event. You can try clicking on the ? for more information. Hopefully I understood your question correctly.

[split wharf]

But that date 05/12/2021 is for lemon set/ outfit

[lyric lodge]

I am unable to login my PUBGM id with Facebook. Please help @celest shadow @pallid briar

[pallid briar]

That should also be the date when the event ends.

[pallid briar]

Try logging into your Facebook from browser first and then try again. Otherwise try using a different internet connection.

[honest slate]

How to send a photo in customer service? Can you tell me urgently?

@pallid briar

[vagrant tulip]

Download the Facebook app

[formal marsh]

Hi. Please try restarting your phone & off load unnecessary applications. ☺️

[formal marsh]

There is an indicator for you to be able to attach images.

[honest slate]

Well, there is not indicator but somehow I got to know about imgur.com

[honest slate]

So yes, theeenks!

[formal marsh]

Anytime. 😊

[dire warren]

Hello to support
I n 78 European server squad mode tpp
In the rankings, for no reason, you kicked me out of the game, and that's why I lost 44 negatives and dropped from 78 to 86.
This is not a fair load. You bother me every season in the rankings. Please check my last few games and return my negative. The most unfair game in the world is definitely Pubg Mobile.
I go to the rank for the flag of my country, but the pubg mobile throws me out of the game for no reason in the middle of the rank, it does not make sense, I have a complaint, please check!
player id: 5375724813
Device: Ipad mini 5
Net: Wi-Fi
Country: Iran

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dire warren.

[covert anchor]

Hello I need help 🥺

[sick shale]

How can we help you?

[covert anchor]

I want to change my region 😢

I tried many options but nothing worked 😤

[sick shale]

What's the problem? Can you provide more details

[covert anchor]

What kind of information you want?

Ok let me tell you, currently am in USA region But I live in Bangladesh 🇧🇩 Now I want to go back my own region 😭

[sick shale]

What happens when you try to change your region?

[covert anchor]

Actually in my Country right now PUBG is ban 😣 that’s why we’re using VPN . Whenever Am trying to Enter PUBG without vpn it showing Request TimeOut 😒 and of course I won’t be able to change my current region with vpn 😭

[sick shale]

Usage of VPN isn't recommended.

[covert anchor]

Without vpn I can’t play ☹️

What should I do now 😤😤😤

[sick shale]

Sorry but there's I can do for you with this matter.

[covert anchor]

Ok no problem 😔

[sly heath]

Hello can I somehow bypass Ultra Graphics to my phone ?
I did it in older vesion with gfx tool (It didnt lag for me and my phone wasnt hot) but in this version i cant even use gfx tool to get ultra graphics can i somehow bypass it

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @sly heath.

[night cloak]

Do i get pmgc tokens for watching livestream on yt if my account is linked?

[naive echo]

@sick shalebro

@celest shadow i`m so sorry brother

[nocturne mango]

Cann you help me my account get hacked

[opaque dock]

Immediately change the password of all logins you have and contact in-game customer service for further information, @nocturne mango.

[nocturne mango]

I chance all password

and hes can login

[opaque dock]

Contact in-game customer support service, @nocturne mango.

[fiery echo]

My aim assist is not working in custom room erangel and tdm as well
How do I fix this issue
Please help me fix it

[blissful valley]

Some of the rooms have no aim assist it is optimization of the owners of rooms

[quiet blaze]

@lime juniper Why we are not able to transfer our account in bgmi ?
My account is in Indian region n server too then also there is error please fix it

[fiery echo]

I know that but even when the aim assist is on in advance room still aim assist doesn't work :(

[night cloak]

@sick shale @static sleet Guys someone hacked my fb id in past and linked 3rd links with my account and now he plays from my id daily via 3rd link so can you guys or any one remove 3rd links from my account ?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

@sick shale @static sleet only bots message back no real person for assistance

[pastel hollow]

Hello i wanna to join youre ban pan investigater

[storm flume]

Please refer to subpoint(s) 3.21 in #faq for further information, @pastel hollow.

[lime juniper]

What is your user identification?

[split wharf]

Hey I have purchased vi character pack of 3000uc in pubg mobile and yet jinxed character not got bcoz of incomplete event. If I transfer my account to BGMI then will I get jinxed character permanent by completing event.

[night cloak]

@lime juniper Help me?

[split wharf]

Yet that item is not in my inventory after completing mission I will get that. But BGMI support said only inventory item will transferred.

[sick shale]

Please understand that we are not able to assist with account related issues in any way here.

[split wharf]

Any info regarding me??

[sick shale]

We are unable to assist with inquiries related to transferring accounts.

[short vortex]

Does the bot down on counting?

[sick shale]

Yes, please use #discord next time for questions related to the Discord server.

[short vortex]

Ohh ok

[glacial island]

@sick shale have I ask you for help ?

[blissful valley]

Catch u 😒, Ms, Erorr see my feedback on the section for bugs 90 FPS is really bad and stops the gyro 😬.. the aim for close range doesn’t get on the enemy.. scope increases and shuffle for no reason.

[uneven root]

Hello

I Need help pls guys

My Account got Hacked

I still can login per email

[opaque dock]

Please contact the customer service for further assistance, @uneven root. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Hello

I've been playing since season 1 and got a ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[uneven root]

How do i contact Customer Service?

[opaque dock]

Refer to subpoint 5.4 in #faq

[uneven root]

Yes But i have iPhone

[opaque dock]

[uneven root]

Still dont get it

[marble plinth]

hi team how can i unlink my fb

[cyan citrus]

You will first need to log into your account with another social media account that is linked to the same account, @marble plinth.

[marble plinth]

im loged in the email dose it work ?

can i unlink fb ?

[cyan citrus]

You can try that.

[marble plinth]

i try but no unlink button

[cyan citrus]

You can contact the customer service through in-game Main Menu or login menu.

[long kettle]

How many links do you have?

[marble plinth]

2

twitter and fb

[long kettle]

You should be able to unlink either of them if you’re logged in from the third link (email) you should send a screenshot if the option is not showing

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ivory fable. Remember to read through #faq before asking questions in the support channels.

[fossil cedar]

Hi How To Claim Role?

[cyan citrus]

Are you referring to roles for this Discord server, @fossil cedar?

[sour tusk]

My account has been banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sour tusk.

[fiery steppe]

hi pubg mobile Private server, by mistake

[cyan citrus]

Could you please elaborate, @fiery steppe?

[fiery steppe]

You changed the server by mistake

[cyan citrus]

You will need to wait for the cool-down to be over to change your server again, @fiery steppe.

[fiery steppe]

I don't want to wait because I want to play and ping high

[cyan citrus]

There is no other way, @fiery steppe. Your only option is to wait patiently.

[fiery steppe]

😦

Please I can't go through my day without playing pubg

[cyan citrus]

You have already been answered, @fiery steppe. This is not something we can help with in any way. Please move to #chat for further discussion.

[fiery steppe]

Ok

[knotty ravine]

I want to shift my account from global to bgmi

Please help not able to transfer data

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @knotty ravine.

[knotty ravine]

Yes i want to transfer my global account into bgmi

Pubg I'd 5101583968
Device iPhone xs max
Dubai

[cyan citrus]

BGMI is not our concern. Refer to the above response again, @knotty ravine.

[knotty ravine]

Can you help me to change my region as I have selected wrong region by mistake

Now there is no region button is there

[cyan citrus]

That option is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @knotty ravine.

[knotty ravine]

But I am not living in Europe country and bymistake i have selected that region and in few days I am going India so once I have reached India I can't play global that is why I want to shift my account

I have invested lot of money in it

Please do something sir

[cyan citrus]

The regulation applies to your account regardless of where you are living, @knotty ravine. You will not be able to change your region.

[knotty ravine]

If I live in europ then can I get change to change region

I am not from europe so there is no gdpr regulation for me kindly change my region

[cyan citrus]

No. There is no way you can change your region, @knotty ravine.

[cyan citrus]

This is legislation issue. Not something we can help with.

[knotty ravine]

Then how can I use my account when I will shift to India

[cyan citrus]

Again, not something we can help with. You may create a new account in the game version intended for you. As you have already been answered, please move to #chat, @knotty ravine.

[red plaza]

Hello I am not able to joind any crew and also not able to create crew

What is the problem

Can anyone help me

[cyan citrus]

What is the issue you are facing when joining or creating a crew, @red plaza?

[red plaza]

I am receiving message ban-create-carteam

[cyan citrus]

Could you share a screenshot, @red plaza?

[red plaza]

Yes

Can I dm you

[cyan citrus]

You can share it here, @red plaza.

[cyan citrus]

Accounts that were suspended before or have a history of cheating will be permanently suspended from participating in All-Talent Championship. Please refer to the following announcement for more information, @red plaza. For further assistance with this, you can try to contact the customer service through in-game.

#news message

[red plaza]

Can anyone help to you find out the date I joind pubg mobile

[fresh monolith]

What could be the possible problem with my account that I'm not able to transfer it to the BGMI, please help.

[heady zealot]

Been dying to players using the Asm Abakan AR in the new update. But it won't show In the death cam only in game.

And it aint even registered to find or pick up in the game also.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @fresh monolith.

[cyan citrus]

Not something we can help with.

[cyan citrus]

Do you happen to have a video recording of that?

[fresh monolith]

Yes you got it right, i have account with that only

[cyan citrus]

@fresh monolith, we don't answer for that. You may refer to that response again.

[fresh monolith]

No but there is problem in my account data of pubg

[heady zealot]

I got a recording but it won't show them using it in the death cam.

[cyan citrus]

If it is related to transferring your account to another version, you will not get any help from here.

[heady zealot]

So that being said I only got the death cam rec. Smh

[fresh monolith]

Pathetic

[sand chasm]

Hey when will pubg fix this glitch 😡

[cyan citrus]

Feel free to report the issue through #old in compliance with channel's pinned instructions.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sand chasm. You can also submit a report in #old in compliance with the channel's pinned instructions.

[unique pebble]

I sir am Pakistan my region not Chang Pakistan

[cyan citrus]

What is the issue you are facing when changing your region, @unique pebble?

[unique pebble]

@cyan citrus am Chang region but not coming code my number

[storm flume]

Please contact the customer service for further assistance, @unique pebble. Refer to subpoint 5.4 in #faq for further information.

[unique pebble]

Ok

[cyan citrus]

We don't answer for them. We provide community support only for PUBG MOBILE. You may try to contact the customer service through in-game, @glacial island.

[glacial island]

Pathetic

[ancient otter]

I played a match with a random team and they said racist words to me in the waiting area. So I said 'why did you use the n-word' and then I was banned. Please fix it

[cyan citrus]

Please avoid using inappropriate language in both text and voice channels to avoid such penalties in the future, @ancient otter. You may try to contact the customer service through in-game for further assistance with this.

[ancient otter]

but I didn't. I didn't even say a bad word

[cyan citrus]

This is not something we can help with, @ancient otter. As mentioned earlier, you may try to contact the customer service through in-game.

[ancient otter]

okey i'll try

[mighty heron]

لم ارتكب اي اخطاء

[storm flume]

Please do not use languages other than English, @mighty heron. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tender turret]

I need support with account transfer for BGMI

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mighty heron.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @tender turret.

[tender turret]

Yeah Ik, I was unable to transfer my account to BGMI and contacted BGMI support, they said there was an issue with the account and I need to contact pubg support for it

[cyan citrus]

Not something we can help with, @tender turret.