questions

[waxen zealot]

@olive dove

@polar marsh

Help me

Help me please @hoary knot @olive dove @polar marsh

[night cloak]

@waxen zealot Stop spamming and its not allowed to mention any staff if its not emergency

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @waxen zealot.

[vivid minnow]

I want role in content creator comminity

[night cloak]

@vivid minnow #735483472432594994

[vivid minnow]

I cant get it please help me in simple words 😣
@night cloak

[night cloak]

@vivid minnow

click on let us know it will open a webpage

[vivid minnow]

How can i let them know

Okk thanks

[night cloak]

your welcome

[elfin eagle]

Er hi how do you report people cheating when your in a match but not dead i keep catching and being shot at by people on the villa roof on vikindi

Or people geaming in solo i never know how to report them without dying

damn was hoping the screensfor bugs thing could be used to report them

Thanks

still it sucks when it happens

[polar marsh]

@fierce oak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusty berry]

Hi @night cloak

My account was blocked by mistake, because I did not violate your policy, and my game was extending my stay in the game. I hope to review my case and return my account

[polar marsh]

@dusty berry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

REPORT HACKER isreali 5221322325 all server conqueror

[night cloak]

@night cloak if being conqueror on all servers, then the top 100 players seasonal on all servers might be hackers too?

[livid ledge]

@hoary knot @polar marsh @olive dove help me please 😭

[polar marsh]

@livid ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[hollow oracle]

Are offensive usernames against the rules

[thick yew]

When is Vikendi remastered, Sanhok remastered, Karakin and Paramo coming? prioritise the classic experience rather then adding game modes that will eventually die in a couple of weeks. I’m looking at you zombie mode, arcade mode, metro... focus more on the easing up the matchmaking time in fpp in different servers and mode. If you want to bring in additional game modes, pubg pc tdm and their new arena type mode looks good

[hollow oracle]

Yeah @thick yew I agree with this 100%

[fossil umbra]

Hey I need admin help ma plz , I get a ban in my account without use hack but I have jailbreak plz help me

[polar marsh]

@fossil umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive cosmos]

Could an option be added so you can change your online/offline status while playing? I would like to be able to play but appear offline so other teammates can’t see me and bug me to play.

[marsh kraken]

Any idea when this season gonna end?

About the rp lock?

[keen vigil]

Supposedly in 1 day
RP lock was today aka 15th

[left scaffold]

In metro mode, once i reach level 30 fame and 30M earnings in total, do i get that berserker title and is it permenant?

[neat basalt]

New season will start in 1 day

[crystal storm]

I believe is 1d then 23 hrs and start

[keen vigil]

@left scaffold yes it is permanent and you get once your level is 30 in metro

[marsh kraken]

The end date is 15 so I should have ended by now?

[left scaffold]

What about this 30KK thing?

[rotund marlin]

I’m 474 in NA squads and I didn’t get my conq in reset.. why ?

[keen vigil]

@left scaffold it's a reward for reaching level 30 i think

[marsh kraken]

@rotund marlin wait for some time.

[rotund marlin]

how do u know r u sure?

[left scaffold]

I dont believe so, i never got any money and it shows me how much money i made in total

[crystal storm]

Tmr new season? Or?

[left scaffold]

I made around 1.7M and to get chapter rewards i think i need 2.5M

[keen vigil]

@rotund marlin the Ranking updates every like 30min or so

[marsh kraken]

The server refreshes every day after 5:30 in the morning.

[rotund marlin]

5:30 time zone?

[night cloak]

Veggie give it 30 mins

[rotund marlin]

Dang stalking me

[night cloak]

Dang idk what you talking about I was never hear

[marsh kraken]

@rotund marlin You might need to wait for 15 to 20 mins till the server refreshes.

[rotund marlin]

Thanks @marsh kraken

[night cloak]

🧑🏼‍🦯🧑🏼‍🦯

[keen vigil]

@left scaffold not sure wait for mod response

[marsh kraken]

@night cloak How can we help?

[night cloak]

O I’m good lol

[marsh kraken]

Ok.

[exotic quartz]

report

[marsh kraken]

@queen maple No ETA, probably when the new season comes meaning 17th according to my timeline.

[exotic quartz]

report cheater

[marsh kraken]

@exotic quartz Report through In Game

[night cloak]

Bro are you sure its 17th? I need to know cuz ima grind to crown

[exotic quartz]

not use full that report

[keen vigil]

@night cloak it is 17th

[hallow fjord]

Hacker please help band him

[civic surge]

@hallow fjord do you have video evidence? if you have, can ban him for 10 years 😆

[exotic quartz]

he use hack play like pro very smart game play ing same squad

[storm flume]

Hello, @exotic quartz!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Hello, @hallow fjord!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

Hey!
I borrowed my friend's account, we have different layouts. I played on his layout on his account. Then when I logged on back to my account layout changed to his layout for no apparent reason . How can I play now?

I checked 3 of the layouts. 2 of them didnt changed only my main one

I can't play properly now, Im currently in a match -.-

Friend’s layout.

My normal layout

Then my normal layout changed into my friend's one .

[sand path]

Go to basic settings and select cloud.

Account sharing is against ToS btw.

[night cloak]

I dont play on his account, cheerpark only.

Where is cloud?

[dim gorge]

Help

@night cloak

[night cloak]

What seems to be the problem?

[dim gorge]

When I try to get the recovery code it doesn't send me the email

@night cloak

[night cloak]

Do not tag me, I have no answer to that wait for an admin to come

[viscid finch]

Hello friends, it took me 3 months and I don't know the reason

[night cloak]

Have you checked junkmails? @dim gorge

[dim gorge]

Not yet

Not in the junk mail section

It just doesn't send the code to me

[viscid finch]

Friends, I got baptized for 3 months and I don't know the money for the reason

[night cloak]

You might want to check that out, It might be there.

[dim gorge]

Not in there

[viscid finch]

Where do I not know

[dim gorge]

I've been refreshing for almost 10 minutes but it doesn't show anything

[night cloak]

You're on gmail right?

[dim gorge]

Yes

I linked my account with gmail

[night cloak]

Check these Primary, Social, Promotions, Important, All Emails, Spam.

[dim gorge]

Nothing

Is there a way I could get a recovery code

[night cloak]

An admin will help you with that, kindly wait.

[dim gorge]

Ok

[night cloak]

@dim gorge The email server might be busy at the moment, please try again later.

[viscid finch]

Friends, I got baptized for 3 months and I don't know the money for the reason

[dim gorge]

Ok

[night cloak]

@viscid finch That's not related to PUBG Mobile.
Kindly head to #chat .

[exotic quartz]

hey noop pubg moblie decloper suck hackkkr ok , don' t try to delop any game

[slender wharf]

@viscid finch do you mean you were banned?

[night cloak]

Feel free to share your feedbacks on #old @exotic quartz .

[robust raptor]

Good morning, PUBG team. I am a player from Season 2. I was banned and I don’t know the specific reason or the error on my phone. Please understand my feelings. I don’t have cheat programs. I’m a clean player. I have some free programs that pop up ads. I don’t know if the reason is. Please review my account. Thank you. ♥ ️
Hands down (528040701)
Name ॐ 『R7』 Riad ๛
Ban Date: 10/27/2020

[polar marsh]

@robust raptor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic quartz]

evey game hacker kill me suck pubg. plese tell your game deloper . first study from hack devloper after delop game . your sever you can't controll

[night cloak]

Hello, @exotic quartz !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

[exotic quartz]

i dont report ok how much i report ok every game hacker come kill me suck suck suck

i report i only report only can't ply

[night cloak]

Feel free to share your feedbacks on #old @exotic quartz .

[exotic quartz]

every game every game every game hacker 100 point gone suck

i ask one thing ok your pubg mobile game deloper . you baned so much hacker ok but wht use full for player northing we see and die every game by hacker suck

[stone mauve]

Hello, I want to change my name and use this in my account "CΞSΛR" , but it won't let me because the characters don't appear when I paste the nickname, they don't appear, I've already seen other players with those characters but it won't let me

[viscid chasm]

Will we get light weight installation function in pubg m India version also????

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, .

[viscid chasm]

🤪 ok

[civic surge]

@exotic quartz play for fun. dont take pressure doing rank push
btw if you encounter a high level hacker make a video. then i can surely ban him

@viscid chasm talk about pubg india in its discord server

[trail kernel]

Hello I was playing metro Royale
And I can't complete my missions in the game I thought it was glitch so I waited a day or two and I've been completing them but yet I cannot collect the reward
The missions are:
Survive for 10 minutes
Escape with any amount of item 1/2
Survive for 20 minutes

[night cloak]

Kindly report them on #old @trail kernel.

[trail kernel]

Ok

[night cloak]

Let us choose two main servers, i really enjoy playing with my friend from other countries,!

Can we copy someone's layout through their UID?

Feel free to share your feedbacks on #old @night cloak .

[exotic quartz]

full hacker team

every game hacker 👀

[night cloak]

Hello, @exotic quartz !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

[exotic quartz]

i play 10 mach report 7 ok

i dont report byeee guluck you team

[night cloak]

It takes some while to get them banned.

[exotic quartz]

but not usefull for player . they creat new accot agin come kill us

byeee

[polar shell]

Paid hacker are not getting banned

51201971618 hacker id

[viscid chasm]

@civic surge tereko nhi pucha

[night cloak]

Hello, @polar shell .

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

[hallow fjord]

Video from 🥳🥳🥳

[night cloak]

Please do not use languages other than English, @viscid chasm . You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[chilly crystal]

@night cloak hello Panda... I have a question, my Twitter (which is the account my pubgm associated with) account was hacked by someone i know and he's asking for money to give it back. What should i do ? Can you help me on this please.

[night cloak]

Do you still have access to your account?

[chilly crystal]

@night cloak no..i only linked it to that account

[night cloak]

Please contact the customer service via the in-game settings for further assistance, @chilly crystal .

[chilly crystal]

@night cloak what if i could access to it ? My phone number is closed by i might have a chance to activate it if i can.

[night cloak]

Still.

[chilly crystal]

@night cloak thank you soon much.
Have a nice day

[night cloak]

you too

[viscid chasm]

Hey I need a help in light weight installation will I be able yo download the game of just 600 mb???

@night cloak

[vagrant forum]

Yes, the game's size has been reduced to about 600MBs. You will have to download one of the resource packs once the game is installed. There are two resource packs: HD-textures and Low-textures. The HD pack is about 580MBs whereas the Low pack is about 350MBs, @viscid chasm.

[viscid chasm]

@vagrant forum What will be the size of pubg in play store??

[vagrant forum]

600MBs.

[viscid chasm]

Really wow

In play store also we just have to download 600mb

??

[vagrant forum]

Yes, it is 600MBs.

https://cdn.discordapp.com/attachments/481197473403240451/777585036035751956/ab66fdb7-8c64-4938-8df9-ab618ba2acdb.png

[night cloak]

It is smoother but framer at the end of game device gets too hot I hate the new update, layout bugs, and so many stuff more.

[dim gorge]

Are the email servers up yet?

[night cloak]

You can try sending the recovery code again @dim gorge .

what is the difference between hd resource pack and hd icons?what happens when i download it?@night cloak

[hearty ember]

Iam loss my 600 UC Whitout my permission on Pubg mobile plz Reply

[night cloak]

what is the difference between hd resource pack and hd icons?what happens when i download it?@normal fulcrum

[hearty ember]

I loss my 600 UC Whitout my permission on Pubg mobile plz Reply

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @hearty ember.

[shy arrow]

I have a question what happen the player who team up in solo match with enimes

[normal fulcrum]

HD resource pack gives you the option of Ultra HD, @night cloak whereas HD icons improves the quality of icons such as tier signia.
Ultra HD can ve used only if your device supports it

[night cloak]

They will be punished if caught @shy arrow

[normal fulcrum]

Feel free to provide your feedback in #old @night cloak

[hearty ember]

But How to contact the customer service in the game@storm flume

[shy arrow]

@night cloak can i report them...for this teaming up

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @hearty ember.

[night cloak]

Of course, the option teaming is available on the built-in report system @shy arrow !

[normal fulcrum]

Yes you can report them @shy arrow using in-game player report feature

[night cloak]

HD resource pack gives you the option off Ultra HD, @night cloak whereas HD icons improves the quality of icons such as tier signia.
Ultra HD can ve used only if your device supports it
@normal fulcrum mm ,but i have onemore doubt ,if i download hd icons pack i won't get lag right?because i am having a low end device

[shy arrow]

ok thank u..so much@normal fulcrum @night cloak

[normal fulcrum]

Lag is something caused due to low ram or cpu power. It doesn't depend on how many resource you download. Resources are used to improve your gaming experience.

[night cloak]

Lag is something caused due to low ram or cpu power. It doesn't depend on how many resource you download. Resources are used to improve your gaming experience.
@normal fulcrum yah i asked because if i download hd resource pack i am getting lag due to cpu performance so i want to know if i download hd icons will i get the same lag of hd resourse pack?

[normal fulcrum]

As I said, it depends on how powerful is your device. Of course HD icons will use a little bit more resource of your device to load those HD icons. But if your device is not powerful enough to handle it, it is best not to use HD resources or icons

[night cloak]

oh ok thankyou very much@normal fulcrum

@normal fulcrum is there any way to get 60 fps without G.FX tool?

[normal fulcrum]

You can try using lowest graphics to improve your fps. But if your device is not powerful enough to handle 60 fps, then you can't get it

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@normal fulcrum oh thankyou...

[nimble shell]

Mu id has been login with newer version of pubg but there is no update ... Hacker has done this how to secure my account

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @nimble shell.

[verbal adder]

If I don't update the game will s15 remain or it will end?

[dim gorge]

@night cloak when I put my email in the verification code section does it automatically send the code?

[normal fulcrum]

It ends anyways @verbal adder

[night cloak]

Yes, it should.

[verbal adder]

It ends anyways @verbal adder
@normal fulcrum ok

[dim gorge]

It doesn't send any emails to me

[normal fulcrum]

Did you check your spam/junk box?

[dim gorge]

Yes

[normal fulcrum]

You're trying to link your email?

[dim gorge]

No

I'm just trying to log in with the verification code

[normal fulcrum]

I guess there's a lag in the server because of which verification codes are getting delayed. Feel free to post your issue in #old along with below details

Character ID
Device
Data (Wifi/Mobile Data)
Region

[dim gorge]

Ok

[sharp verge]

I can't see pubg in playstore ,give me link

[night cloak]

@sharp verge from where sre you ?

[sharp verge]

@night cloak India

[night cloak]

@sharp verge its restricted in India

[dim gorge]

Did PUBG mobile delete my account

[night cloak]

@dim gorge please state your problem

[dim gorge]

@night cloak when I put in my email and press go it just says "please wait until doing this action again"

[covert umbra]

My Arena timer doesn't starts. I cant see my teammates and enemies i cam just hear the sound of bullets and can see kill msgs. i have a good working connection. in war mode it stucks me at spawn island. i haven't played arena mode since like last 2 months. tired of playing classic again and again. I have changed my device too and my connection too. but the problem persists. please help

I have already reported this in bugs section several times. but they doesnt fix anything

[night cloak]

@dim gorge this error happens when you try entering wrong passwords or trying to get many otb codes so please give ut sometime and try again later if the problem presites please try clicking on the repair button in the login page

[drowsy magnet]

Hello Pubg Mobile I want an answer due to not confirming Pubg Mobile India Version release date a lot of Indian users becoming spammed by fake website who offering to preregister to download Pubg Mobile India. I don't think that its too hard to announce the exact date of release. If you can not release near by at least clearly say that it will be launch on specific date but confusing Indian Users is really very bad thing. A lot of Youtubers making fake content that today you will launch post tomorrow will pubg be available on playstore. I think you understand the concern. thank you

[shy prism]

Hiii

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @drowsy magnet.

[covert umbra]

someone help me.

[night cloak]

@covert umbra can you please elaborate more and if you a video or screenshot

[mellow lily]

Hallo my account got hacked and my 400 uc was wasted by the hacker and he linked his Facebook account in my pubg m account and deleted my twitter account can you please help me unlink both these platforms so I'll login through Gmail and link new social media account

[drowsy magnet]

We provide community support only for the global English version of PUBG MOBILE here, @drowsy magnet.
@storm flume Where should i contact for Indian Version

[dim gorge]

@night cloak ok thank you

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @mellow lily.

Please refer to this channel's pinned messages for further information, @drowsy magnet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[shy prism]

My account was stolen, this is the ID 5116148116 associated with me on Facebook, and I cannot access it. Recover Facebook, but the one who penetrated my Facebook account deleted the game information on Facebook and linked the game to a second account, please help. I contacted a support team in my neighborhood, but without finding it there are no recovery suggestions Stolen Ajoo account help

[night cloak]

@dim gorge your welcome

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @shy prism.

[night cloak]

@drowsy magnet please wait for any news in pubgmobile main website don't take any fake news from another resources

[shy prism]

@storm flume My Facebook account was hacked, and the link was linked to a PUBG account and linked to another account

[night cloak]

@shy prism please avoid spamming the support channel

@shy prism in your case you need to contact the customer support ingame

[shy prism]

@night cloak ok

[normal fulcrum]

It takes time to fix a bug @covert umbra. Specially when it's faced by only 1 person. Have patience, it should be fixed soon

[covert umbra]

my brothers faces the same bro. if you search on youtube there are hundreds of videos on this. How will i be able to do arena mission of next season if i cant play it?

[normal fulcrum]

Please ask your friends / brother to report it so it can be fixed

[nimble shell]

@normal fulcrum i am also facing this issue

my arena get freezed

[normal fulcrum]

Feel free to report the issue in #old along with your device, character ID, region and data connection type

[nimble shell]

my id got hacked last night i had a facebook . now i try to login it says your acc was login with newer version

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @nimble shell.

[covert umbra]

So there's no way i can play arena in season 16 💔why do you'll keep redirecting to bugs section? i have already reported there serveral times.

[normal fulcrum]

Reporting same issue multiple times won't help. You have to be patient to get it fixed

[covert umbra]

Wait for years?

[normal fulcrum]

We are not affiliated with Tencent or their teams. We cannot give you a TAT of fix

[vernal vessel]

Hello is there anyone who can help me with changing my region , whenever I try to change it the verification code is always expired but I always put it as I receive it

[sand axle]

Tencent ,
I am the player of pubg mobile ( Adil) . I
travelled to turkey and my region changed to vietnam but my home country
is pakistan so every time i try to change region back to pakistan they ask
for mobile number even if i insert my number and paste the code given by
pubg mobile an error pop up in (chinese ). Its says parameter error, and the reason we cant change our region is because old accounts are not having the option of set a password but new accounts have that option
. I am attaching screenshots of the error ,
Kindly fix this error so that i can change my region back to Pakistan .

ID: 5475580659
Device: Realme 6
Wifi and Data
Country: Pakistan

[night cloak]

@sand axle please don't spam as you already did post it in feedback bugs

[vernal vessel]

I have the same issue when using Android but when I use iPhone it shows the verification code is expired

[night cloak]

@vernal vessel can you please attach a screenshot or video of the issue

[vernal vessel]

Ok a sec

[night cloak]

I had that problem

Try to reinstall the PUBG

[cyan mauve]

Can i change my region with UC befor time?

[late blaze]

Account was stolen by hackers! Hackers modify the version to prevent logging in to the game and extorting money

[night cloak]

@late blaze please contact customer support ingame

[late blaze]

Cannot use customer service

[night cloak]

@late blaze why is it ?

[frail osprey]

@late blaze update now

[late blaze]

modified by hackers

[night cloak]

@late blaze you still can contact support

in the login page there is also customer support @late blaze

[vernal vessel]

Hello when i am trying to change it now it says too many actions too many times try again later.

I want to change my region to Pakistan from India , i had it changed to india some time ago but want to change it back but cant . Btw i live in Pakistan

[night cloak]

Hey , short question why is it that i don't get hit marker but i see blood( the further away the worse it gets)? Is it because his connection or because of my or my phone?

If you only see bloods, no hitmark damaged will not be sent to the enemy. This could be the factor if it:
Using Bugs, Lagging, Rendering, Wifi Problem.

[abstract anvil]

So i redeemed a code to buy UC on Pub but its not letting me complete the transaction, but i can buy other stuff in the playstore, is there any way to fix it?

#questions

[molten aurora]

I have a problem with my account blocked, can you help me solve this problem? For a detailed description of the problem I would like to contact in private messages. #questions

[polar marsh]

@molten aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

Please wait and try again later, @vernal vessel.

What code did you redeem, @abstract anvil?

[abstract anvil]

Google play card code, want me to send it here?

[celest shadow]

Oh, that is not needed. What is your current balance?

[abstract anvil]

I get this message wich means Error on your payment

[celest shadow]

Can you try logging out of your account and repair your game, Rain?

[abstract anvil]

And my balance is $5

[shy arrow]

i can not understand that which team i was in yesterday that team win...my teammate killed the last enemy bt here is show that i am the last enemy......what the hell is that😅

[abstract anvil]

1 min let me try

[celest shadow]

Sure, you have $5 as your balance and what is the price of the UC you are purchasing, @abstract anvil?

[abstract anvil]

4.99

[shy arrow]

can u tell me😄

hee BD Xcalious is me

[grim tangle]

@polar marsh Will you provide protection or do we activate a hacker?

[chrome veldt]

hello...i m new to pubgm.

[celest shadow]

There may be Value Added Tax (VAT) that may cause the purchase error since it would technically mean you would not have enough balance, @abstract anvil. For now, repair your game and try again; if not, you may need to try purchasing a lower value than $4.99 considering there will be taxes involved or add more balance on top of your $5.00.

[chrome veldt]

anyone plz tell i am using laptop and want to play pubgm using emulator..

[celest shadow]

That may be a visual bug, @shy arrow. Feel free to report it in #old.

Gameloop emulator is the recommended emulator, @chrome veldt. You may refer to subpoint 3.16 in #faq, and use the #emulator-support channel for further assistance.

[storm flume]

You can now access #emulator-chat and #emulator-support, @chrome veldt. Revert this at any time by sending .emulator in #481204134859505684.

[shy arrow]

Ok@celest shadow thank u...

[storm flume]

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[night cloak]

When trailer will launch

[chrome veldt]

@celest shadow thx for response...can u guide me on emulator support section?

[cunning bobcat]

I'm also waiting for it @night cloak

[night cloak]

Tell @celest shadow

[celest shadow]

Oh sure, @chrome veldt! Tap on this highlighted text - #emulator-support and it will redirect you to the channel.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[shy arrow]

I want to unlink my email address and want to link a new email....bt here i unlink my all apps from email bt here it shows that i am linked....what can i do now....

[night cloak]

Nothing is there

[shy arrow]

Bt i recently unlinked my account....and not add any emile acount

Help me.....plz......cuz i have to change my previous country...

[celest shadow]

Hello, @shy arrow. As of now, you cannot manually unlink your e-mail from your PUBG MOBILE account. Please contact the in-game customer service for further assistance.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @shy arrow.

[night cloak]

Hello @celest shadow i have a question

[nimble shell]

My account was hacked . now i login it says it have been logged in with a newer version. how ever there is no new version released

[celest shadow]

How may I help you, @night cloak?

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @nimble shell.

[shy arrow]

bt how can i contact with them

[storm flume]

Please refer to subpoint 5.3 in #faq for further information, @shy arrow.

[celest shadow]

Click the Customer Service button beside your Log Out button in the Settings, @shy arrow.

[shy arrow]

Ok

[night cloak]

Ok so I noticed that every time I turn my mic on audio doesn’t sound that clear but when my mic is of it’s clear idk if it’s a new glitch with my headphones because I had my headphones for 4 seasons now and this season is the 1 problem I have

@celest shadow pls assist me

[celest shadow]

Are you on iOS, @night cloak?

[night cloak]

Yes and I use hyper x

iPad the headphones I use cost 100 so Ik it has to be the game

[nimble shell]

@celest shadow My account was hacked . now i login it says it have been logged in with a newer version. how ever there is no new version released

[night cloak]

Dam I feel bad for lily I feel like she gets so much people asking her questions

[celest shadow]

You are advised to contact the in-game customer service for further assistance in this regard, @nimble shell. We are unable to help you with account related issues here.

[nimble shell]

they dont reply @celest shadow

[celest shadow]

A few of my friends are facing this bug, @night cloak. Does this happen often or if restarting the game helps to fix this temporarily?

You will have to be patient when waiting to be reached out by a customer service representative, @nimble shell. Make sure you answer the FAQ bot correctly.

[bold sandal]

Same here the in-game customer support never reply, just getting automated messages, tried to reach tencent CS team through email like 2 weeks ago, followed by 3 reminders but not getting any response also neither negative nor positive.

[night cloak]

O good to know it’s not my headphones thank god ight so when I reset the glitch is still there so when we load into the lobby idk if we were in Vc this will be so much easier to explain I feel like you won’t understand

[celest shadow]

On another note, it definitely has nothing to do with your iPad or headphones, @night cloak. It either has something to do with the game or the current iOS software.

[night cloak]

Ok dam I wish i can explain this better

Good to know tho

[celest shadow]

I understand what the bug is actually, I do not have an exact picture of the root cause of it however.

[night cloak]

O ok cool because I wanna be able to talk to my friend’s while playing idk why I have to mute In order to hear better when I turn it on it doesn’t sound clear at all it sounds muffled

[celest shadow]

Could you perhaps use Discord voice call as an alternative for now and make sure you mute the in-game voice chat, @night cloak? This will have to mean that your friends will need to use Discord as well.

[night cloak]

Maybe idk if i will be able to hear pubg clearly I’ll give it a try tho thanks

[celest shadow]

Sure thing, feel free to mention me here on updates in this regard, SOCCER2JJ. Additionally, can you report this in #old with the following details included in your message:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[bold sandal]

@celest shadow isn't discord calls affect the in-game sound as well?, Whenever I am on discord the game sound gets low ( IOS user)

[night cloak]

One more thing when I load into the lobby it’s like the audio goes in and out twice it goes from good then it turns bad idk why that is I’m not sure if you understand

I’m not sure if you play the game but whenever I load into the lobby that happens

Lobby of a match

I can send a rec and show u what I’m talking about

[celest shadow]

As far as I know, it should not interfere with the game SFX and sounds, @bold sandal. You can lower down your call volume and increase your in-game sounds to balance it out.

I do not quite understand what you mean there, @night cloak. Does the in-game sound becomes a lower quality?

[night cloak]

Can I send u a rec to show u what I mean?

[bold sandal]

@celest shadow tried before it never worked when I am on discord, sometimes we face the in game communication bug, like we aren't hearing each other's, so we go to discord but as I said the game sound gets low, this is only for IOS users but for android it works fine

[celest shadow]

Of course, you can send the video file here.

Understood, STRIKER. I use Android so I am not too aware of iOS related issues. Have you tried lowering down your friends' volume through the individual volume instead?

[bold sandal]

Yup, tried everything

And by the way you can check this issue with other IOS users, all of us are facing the same issue, if you found any solution please let me know.

[night cloak]

Is your mic active when the audio is lowered, @bold sandal?

[celest shadow]

I understand that the in-game voice chat does affect the game sounds when it is enabled, and it is very difficult with your teammates because I have friends who faces the same bug as well, STRIKER.

[jagged copper]

when is the pubg mobile india trailer coming?

[storm flume]

Please refer to this channel's pinned messages for further information, @jagged copper:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[bold sandal]

You mean the in-game mic? @night cloak

[spice turret]

do you guys support emulator related problems

[night cloak]

Correct, @bold sandal.

[storm flume]

You can now access #emulator-chat and #emulator-support, @spice turret. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Yes we do, @spice turret.

[bold sandal]

@night cloak I mute it

[spice turret]

i have an error showing update keymapping and i have gameloop updated to latest version but keymapping is not working

[celest shadow]

You may use #emulator-support and inquire about this there, @spice turret.

[spice turret]

👍

[jagged copper]

when iz the pubg mobile india trailer coming?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @jagged copper.

[night cloak]

Hello, @bold sandal. When your mic is disabled in-game is the audio still bugged?

[bold sandal]

@night cloak the issue is that when I am on discord calls, the in game sound gets low

Either while mic on or off

You know sometimes now you or one of your team mates may face mic bug, so we decide going to discord and this happens

[night cloak]

@celest shadow where do u want me to send you the vid

That’s not a issue related to PUBG MOBILE. It’ll happen no matter what game you play, calls you’re in are automatically prioritised, @bold sandal.

[celest shadow]

You can send the video here, in this channel, @night cloak.

[bold sandal]

@night cloak but it works fine with Android users

[night cloak]

Ight

[bold sandal]

So it is IOS issue you mean?

[night cloak]

Android users can work around that feature, @bold sandal, where as iOS users cannot.

It’s a 34 sec clip btw

It’s not an issue, @bold sandal. It is intentional from apples side.

[bold sandal]

@night cloak okay 👍

Appreciate it

[night cloak]

Thank you, @bold sandal! Sorry I couldn’t be of much help.

[bold sandal]

@night cloak no, it is really appreciated 🙏

[night cloak]

Have a great day/night ahead!

@celest shadow do u hear it go in and out? Toward the end

[trim flame]

India pubg mobile related date

[bold sandal]

@night cloak you too 😘

[storm flume]

Please refer to this channel's pinned messages for further information, @trim flame:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[long shuttle]

My pubg account got hacked since 2 months and no action was taken

[celest shadow]

I heard it, @night cloak. Seems to have been your in-game voice chat that caused it.

[night cloak]

Exactly

That’s my problem but when it’s of it’s good I don’t like that

[bold sandal]

#link

[night cloak]

Please contact in-game support, @long shuttle. We cannot assist with account related inside of discord.

I wanna be able to communicate that’s all ill rather use pubg then third party apps

Does it stay like that all game, @night cloak?

@celest shadow

[bold sandal]

Server link isn't working tried to invite a friend, can you please send it

[night cloak]

Yes the only way to fix it is to mute my mic I’m not the only who has the glitch

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[celest shadow]

Viasy will be assisting you further, @night cloak. He knows more about iOS than I do. I will download your video for future reference, thank you for taking your time to record it.

[night cloak]

When it’s on the audio ain’t clear but when it’s of it is

Should you need this invite link again kindly execute the .invite command in #481204134859505684, @bold sandal.

[bold sandal]

@night cloak thanks

[night cloak]

Thank you lily means a lot 😃

Sorry, @night cloak. Just to confirm when you enable your mic all in-game sound is bugged then when it’s disable it is fine?

Yes sir

Your iOS version, @night cloak?

It’s always like this yes I am

[long shuttle]

No replies from in game support

[night cloak]

Software 14.2

[celest shadow]

This may occur because of iOS 14, where it treats the in-game voice chat as a call, and subsequently reduces the game sounds.

[night cloak]

Could you please provide the following details, @night cloak:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

Ok

Should I send it in dms or here?

[long shuttle]

@Viasy there is no reply from in game support

[night cloak]

Lily is there a setting where I can change that

Here is fine, @night cloak. But if you’d prefer DMS please don’t hesitate to do so.

You opinion seems pretty accurate u may be right

No there is not, @night cloak. You can restart your device.

[long shuttle]

@night cloak can you reply me

[night cloak]

Please understand that none of the server staff can assist you with this matter, @long shuttle. You may refer to #faq subpoint 5.4 for further information

[grim tangle]

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc
@storm flume You have despaired liars did not stop the hacker

[night cloak]

It takes some time to process before getting them banned @grim tangle .

I’ve got it, @night cloak. Thank you so much! This video clip is very helpful! As a temporary fix you can try restarting your device.

I try that but it usually doesn’t work sadly do u see how the audio sounds muffled then it becomes clear

I’m aware of the issue. I myself use iOS and this bug is very annoying!

[subtle mulch]

Hi, pubg mobile season 16 is starting tomorrow, is there any problem with someone from india playing pubg global version?

[young hinge]

At what time season 16 will arrive

[night cloak]

Ok good to know I’m not the only one are you guys fixing this problem rn @night cloak

[subtle mulch]

7:30am

[night cloak]

@young hinge press the rp button top right and there’s a countdown

[gentle veldt]

Hello my account got banned in kr version so can u tell me by which bases it got banned

[polar marsh]

@gentle veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[junior jasper]

Will there new events? (In game) (not challenge)

[grim tangle]

It takes some time to process before getting them banned @grim tangle .
@night cloak For a few months now I've been reporting and they haven't stopped them

[mortal jolt]

I cannot enter metro Royale for some reason.

[night cloak]

Any errors, @mortal jolt?

Currently no information, @junior jasper.

[mortal jolt]

"This feature is in beta, and you have not been invited."

[junior jasper]

Currently no information, @junior jasper.
@night cloak thanks

[night cloak]

Feel free to add your feedbacks on #old @grim tangle .

@night cloak Ok good to know I’m not the only one are you guys fixing this problem rn

Not like rn I mean like are u looking in to it

Happy to be of assistance, @night cloak!

[junior jasper]

"This feature is in beta, and you have not been invited."
@mortal jolt which server are you in?

[mortal jolt]

Asia.

Do you have to be a certain rank?

[night cloak]

No.

[junior jasper]

No

[night cloak]

The feature is still in beta and is not available to all users, @mortal jolt.

[mortal jolt]

When will it be available?

[night cloak]

No ETA.

[final cloak]

What is ETA ?????

[junior jasper]

You must be at a certain server to play?

[final cloak]

No

[mortal jolt]

I can play on my main.

[final cloak]

Are you in emulator ?

[junior jasper]

No

[final cloak]

Emulator players can't play Metro Royale like me 😦

[mortal jolt]

Emulator?

[honest bronze]

Any update pubg mobile india

[final cloak]

Its never coming to India -_-

[final cloak]

Join pubgm india then ask there 🙂

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @honest bronze.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

The feature is still in beta and is not available to all users, @mortal jolt.

Estimated time of arrival, @final cloak.

[mortal jolt]

Do you have an estimated time when it comes out of beta?

[junior jasper]

Its never coming to India -_-
@final cloak its weird because the most players is indian

[night cloak]

Unfortunately we don’t, @mortal jolt.

[mortal jolt]

Alright thanks. you've been a great help, @night cloak .

[night cloak]

Glad to be of assistance, @mortal jolt! Have a great day/night ahead.

[mortal jolt]

👍

[serene sleet]

Please help how to turn off or remove HD icon?it is making my game so choppy

[night cloak]

how can we report telegram and Facebook channels selling and promoting hacks and trading accounts

[gentle socket]

When will season 16 start

[urban widget]

When will season 16 start
@gentle socket tomorrow

[gentle socket]

!! REALLY

[urban widget]

yes

[night cloak]

@night cloak Report them in-game.

@serene sleet Tap on delete icon on bottom left.

@night cloak how can i report them ingame its telegram and Facebook channels?

[heavy vortex]

@thin halo ^

[boreal roost]

i cant play the game in emulator 7.1 version
it says connection error when i try to login
so i still can't play the game

[storm flume]

Please avoid going off-topic, @dawn lintel. You may have unrelated conversations in #chat.

[lavish nimbus]

does pubg India migrates server changed accounts?

[thin halo]

Also use #old regarding your issue.

[dawn lintel]

wtf. i's was jokinggg

[storm flume]

Please refer to this channel's pinned messages for further information, @lavish nimbus:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[dawn lintel]

remove it plz

[thin halo]

@boreal roost Use #emulator-support

[dawn lintel]

heyy reply to me

[thin halo]

@night cloak Report them to the platform.

@dawn lintel Remove what?

[night cloak]

@thin halo its not illegal for them promoting hacks

[storm flume]

Please avoid going off-topic, @dawn lintel. You may have unrelated conversations in #chat.

[dawn lintel]

😥😥

[thin halo]

@night cloak All you can do is to report them in-game by collecting their id.

[night cloak]

@thin halo they are selling hacks not using them only

[dawn lintel]

how can i remove it ? i was joking i get a warm 😥😥

[thin halo]

@dawn lintel Move to #chat. This shall be your last warning. This channel is meant for PUBG Mobile related support only.

[dawn lintel]

thanks for your reply @thin halo

[uneven pumice]

Anyone pubg mobile india srvr link

[olive dove]

You may use google to find it, @uneven pumice

[night cloak]

@uneven pumice give me also

[brave axle]

I have> @uneven pumice give me also
@night cloak > Anyone pubg mobile india srvr link
@uneven pumice > Anyone pubg mobile india srvr link
@uneven pumice

[vivid field]

In pmpc,is their any tier requirment in Asia,like it must be plat for the matches to be added in results?

[little root]

how to fix and reason of this code...someone please..

[night cloak]

I sent you a link to the PUBGM India Discord Server @uneven pumice .

[serene sleet]

@serene sleet Tap on delete icon on bottom left.
@night cloak

[red sage]

Mods can i buy royal pass using AG???

[night cloak]

No you cannot, @red sage.

[olive dove]

@little root what is your region?

[red sage]

No you cannot, @red sage.
@night cloak lol then why pubg giving Options for AG in Rp...Lol AG is Trash

[little root]

@little root what is your region?
@olive dove
vietnam

[olive dove]

@little root can you change your DNS and check if the problem still occurs.

[little root]

k checking

[young yarrow]

#questions
When will indian Version comes

[storm flume]

Please refer to this channel's pinned messages for further information, @young yarrow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[young yarrow]

#questions what about our global accounts in indian Version

@storm flume reply

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @young yarrow.

[young yarrow]

@celest shadow

@storm flume then what about indian Version?

Give me link of Indian Version discord

And the link of korean version too
If you can@storm flume

[olive dove]

@young yarrow please gp through the pinned messages of this channel to find answers for your inquiries.
Regarding the Indian discord server, you may use google to find it.

[uneven lodge]

Can someone tell me how many squads get spawned in metro mod per map?

[olive dove]

@uneven lodge such information is not available.

[night cloak]

Bruh if I knock with a ar nd finish with an sniper rifle the my sniper mastery count will increase or not

[olive dove]

No, @night cloak .
You need to knock players using a sniper rifle as well.

[night cloak]

@olive dove ohh same goes with other weapons like in sniper arcade match one ?

[velvet remnant]

Day 5
Still can't login through any means
I have tried all methods

[pale ether]

how to download pubgm on pc

[storm flume]

You can now access #emulator-chat and #emulator-support, @pale ether. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

Or if I knock with pistol nd finish with sniper than not the count will go up @olive dove

[olive dove]

@olive dove ohh same goes with other weapons like in sniper arcade match one ?
@night cloak yes.

[night cloak]

@olive dove ☑️

[shy arrow]

hello i just show my problem to customer care bt that suggestion is not for me....i want to unlink my emil account bt here showed me that how to unlink social account

help me plz

Hello. I badly need cuz i have to change my country again

[dawn patio]

Hello there i have a question/problem related Prime/Prime Plus. i have both subscriptions & it deduct 15 to 15 every month this morning i check to collect my reward 300UC + other things says already collected but i did not collect them also not even showing in my inventory or UC Count what is wrong with that? please help ?

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @dawn patio.

[night cloak]

@shy arrow Unfortunately, unlinking email is not possible atm.

[shy arrow]

Bt i recently unlink my account from google

I have remove all the app from google...bt in game it showed me that ..i have already linked

Thats my problem....@night cloak

plz help me...

Id :5389059071 BDシ︎Xcalious

[dawn patio]

@night cloak Hello there i have a question/problem related Prime/Prime Plus. i have both subscriptions & it deduct 15 to 15 every month this morning i check to collect my reward 300UC + other things says already collected but i did not collect them also not even showing in my inventory or UC Count what is wrong with that? please help ?

[olive dove]

@shy arrow
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[dawn patio]

@storm flume customer services which they never responded for any good?

[marble fern]

Hello İ get banned Change date for 10 munites please unbanned me

[polar marsh]

@marble fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive dove]

@dawn patio your inquiry has been answered before, please contact the in-game customer support regarding your issue.

[hallow quest]

Can someone explain to me why there are burst modes on SMGs and M762? According to @clear spindle there was a good reason and I'd like to know it

[night cloak]

@hallow quest You'll be able to impart more bullets in burst mode. And, because these weapons are based on real-world weapons, not every weapon can burst shoot.

[formal zephyr]

When PUBG is going to release Indian version?

[storm flume]

Please refer to this channel's pinned messages for further information, @formal zephyr:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Great question, @hallow quest. To add in from what seraphine has informed you, the burst mode is the most effective at the range of 25 to 100 meters with ADS while the full auto should be used under 3 meters when hip firing and 3 to 25 meters when using ADS with the full auto.

[fleet lotus]

Dear Pubg moderators can you guys explain how to eliminate horizontal recoil while using gyroscope pls

[celest shadow]

You may increase your gyroscope sensitivity for the specific scope you often use, @fleet lotus. You will need to keep adjusting your phone to the left when the recoil pushes right and vice versa when firing to combat the horizontal recoil, and it also depends on the weapon you use. Feel free to practice in the Cheer Park mode or Training Ground (which can be accessed through the Cheer Park area).

[hallow quest]

Thanks for your explanation. I'll never use it regardless because switching firing mode takes too much time because reaction time has to be high so I think bursting shouldn't be done by switching firing mode but by holding the fire button shortly on full auto. Just my opinion of course so feel free to ignore it :)

[celest shadow]

Feel free to suggest this in #old, armyknul.

[subtle mulch]

What isthe hd icon?

[hallow quest]

I did but it was immediately tossed away as useless because burst mode was "important". It will not get implementation unless a lot of people agree with me, and most people won't take the time to give this feedback because it is such a minor thing. Also best if Tencent focuses on all the massive more important bugs. @celest shadow

[celest shadow]

That is an icon to inform you that you have the HD Resource Pack installed, @subtle mulch.

[hallow quest]

How come you are so knowledgeable about the game? Just from playing experience or did you receive some sort booklet or FAQ guide? Do you play competitively yourself?

[celest shadow]

I understand, @hallow quest. I personally do not use the Burst mode much either. I will answer your questions in #pubg-mobile, armyknul.

[hallow quest]

Thank you

[night cloak]

Training ground GLITCHES please fix this bug

@night cloak feel free to report it here #old

[jolly fjord]

My account was blocked by mistake, please remove the ban on my account. I did not violate the rules. I am very worried about my account. Please understand my feelings and remove the ban on my account. Please
ID:5493417389

Please help me, I am worried about my account
This is my email. I hope anyone who knows any ways to help me can help me
EMLI:[e-mail]

[polar marsh]

@jolly fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

When pubg mobile india is going to release in india 😅

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[tacit bridge]

Before and after of my controls :)) every time i reset PUBG, pubg seems to mess it up everytime please fix this irritating bug :))

[cedar swallow]

how to disable the eagle in lobby i don't want it to show in lobby

[peak wing]

Hallo
Bitte helfen Sie mir und senden Sie meinen Fall an das angesehene Team, um das Verfahren, das auf meinem Konto durchgeführt wurde, wieder aufzunehmen
Mein Konto wurde aufgrund des automatischen Herunterladens von Malware aufgrund der Anzeigen, die in vielen Anwendungen erscheinen, gesperrt. Ich habe dies nicht bemerkt. Ich bitte das angesehene Team, das Erscheinungsbild meines Kontos wiederherzustellen und mich gemäß dieser Nachricht so schnell wie möglich abzumelden. Ich spreche meinen Fall an Sie.
Geschichte des Verbots
2020/07/18
iD PUBG 5275491249

[storm flume]

Please do not use languages other than English, @peak wing. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[grim fable]

I want to unlink my mobile Number

[peak wing]

Hey PUBG Mobile support team, my account has been hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account blocked. Please un banned my account I hope to refund me as soon as . I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly

ID : 5275491249
EMIL : [e-mail]

[polar marsh]

@peak wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gritty lava]

Sometimes when i reset PUBG, it moves my controls and resizes them. Please fix this annoying bug it makes me want to quit.
id: 513272331
Device: iPad 7th Gen
Wifi/Cellular: Wifi
Country: Phillipines

every time i need to get used to the new positions of the controls and i can't play as well :))))

[night cloak]

@gritty lava feel free reporting it here #old

[velvet remnant]

Day 5
Same problem

[night cloak]

@velvet remnant try checking your network connection if the problem is still there click on the repair button in the login page

what is means by dev log please tell me any one @torpid quail

@night cloak did you watch the video ?

yes

i have dought since last 1 month tell me what is mean by dev log

[winged kestrel]

i cannot buy the $0.99 uc with my google play credit, why?

[velvet vault]

When does season 16 start?

[dawn patio]

if this not resolve i'm going to cancel all my subscriptions with pubg mobile useless fraud.

[urban widget]

When does season 16 start?
@velvet vault in 15 hours

[night cloak]

@torpid quail ur voice is not good and english too!!

[velvet vault]

Ok

[night cloak]

@torpid quail how u became contributor then

[mortal shard]

@vale basin ur voice is not good and english too!!
@night cloak this isn't a place to discuss those. Please read the channel name.

[night cloak]

@night cloak this isn't a place to discuss those. Please read the channel name.
@mortal shard then where sir/mam

[winged kestrel]

i cannot buy the $0.99 uc with my google play credit, why?
@winged kestrel

[mortal shard]

@north berry then where sir/mam
@night cloak in an discussion channel.

[night cloak]

k

[mortal shard]

Duh

[modest tusk]

Help

[night cloak]

what help

tell me i will help u feel free

[modest tusk]

When pubg come in India

[night cloak]

When pubg come in India
@modest tusk we are not allowed to answer sorry!!

[modest tusk]

@night cloak you don't have any role so how do you know

[night cloak]

When pubg come in India
@modest tusk if u ask it agian we will block you. be care ful

[modest tusk]

@night cloak I also don't care you can block me

[night cloak]

@night cloak you don't have any role so how do you know
@modest tusk before i worked i didnt have insterst after pubg ban

[modest tusk]

@night cloak I also don't care you can block me
@modest tusk

[night cloak]

@night cloak the dev log conclusion is that starting from s16 you will not be able to change between the servers you will need to choose 1 server for 60 days

[strange adder]

There is no option to change country in my account. Can you help me ? Please.

[earnest cove]

There is no option to change country in my account. Can you help me ? Please.
@strange adder Accounts created in some regions/countries donot have this option because of data privacy policies in those regions

[strange adder]

@earnest cove
I understand, but I am not seeing activity due to this error. And I can't install UC. My country turkey but I can not.

@empty forge
Yes, it was created in the EEA region but appears in other country. Like India or other distant countries. Moreover, I did not make any intervention.

[polar shell]

@lime juniper when will the trailer come for pubg mobile india many people get over hype and giving hate to the game

[woven atlas]

#questions message @polar shell

[normal fulcrum]

No need to mention community team @polar shell

[azure shuttle]

Hi i have realme x2 pro 8gb ram its apear in settings that i play in 90 fps but actually iam play on 60 fps
My processor: Snapdragon 855+
Ram 8

What should I do ?

[vivid field]

My Country is Pakistan but Region is UK
THERE IS A BUG WHICH WONT ALLOW CHANGE OF REGION.
this is a technical issue,my matches wont be counted if i dont play in Pakistan Region
This is Pubgs fault,what should i do now
Pls stop saying,contact community support or stuff....cause that isn't helping@normal fulcrum

For almost a week im trying this

[sick shale]

@vivid field Due to EEA laws you can't change your country if you seleceted a European country as your region while creating the account.

[near junco]

Hi

[vivid field]

It was Pakistan Before,1 year ago i changed it to Uk,now i want to change it back to Pakistan.its more than 60 days@sick shale

[night cloak]

Hi @near junco ! What seems to be the problem?

[near junco]

@night cloak nothing

When Indian version will came

[vivid comet]

@azure shuttle in android device you need minimum snapdragon 865 to get 90 fps also your device should support 90 hz

In your case, your device supports 90 hz but the processor is not snapdragon 865 or above thus you cant get 90 fps

[near junco]

Indian version is have hindi voice chat

[vivid comet]

@near junco not confirmed about voice packs

@near junco as it will be indian version so most likely it will have Hindi Language as well as voice pack

[night cloak]

We provide community support only for the global English version of PUBG MOBILE here @near junco .

[near junco]

But if hindi voice will came we also need tamil voice chat because it's is oldest language in the world

[soft spindle]

Hallam

👍👎

[night cloak]

Please do not use languages other than English, @soft spindle . You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vivid comet]

I changed my country about 10 months ago from Pakistan to USA now I cant change my Country back to Pakistan Whenever i try to change it shows Parameter Values please help

[split compass]

How to fix this? Anyone?

[vivid comet]

@split compass if facing this again and again then remove ruins map download it again then check

[night cloak]

You can report that bug on #old @split compass + You can also click the report button beside the settings on your layout and clicked bugs.

[vivid comet]

Haha

[night cloak]

That's a bug so removing and downloading wont help. It may happen anytime.

[vivid comet]

Im about to end this mods career lol

But you didnt answered to my question

[hot warren]

When realese 1.1.1 or 1.1.2 version?

[night cloak]

I do not have an answer to your question, wait till an expert see your message. Im afraid to answer with the incorrect informations.

No ETA @hot warren .

[hot warren]

ETA mean?

[willow lagoon]

Hi, my account was hacked and I want to unlink my email

[celest shadow]

Estimated time of arrival.

You cannot unlink your e-mail at the moment, @willow lagoon.

[night cloak]

@celest shadow They can request an unlink from Customer Service right? Just to confirm that.

[celest shadow]

If the e-mail is compromised, customer service may be able to assist in that regard.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @willow lagoon.

[grave epoch]

I Head Shot The Boat With The M16A4 Gun And Banned Ten Years

[polar marsh]

@grave epoch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[split compass]

@night cloak thank you

[plush socket]

Здравствуйте

[night cloak]

Please do not use languages other than English, @plush socket. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[plush socket]

Hello, my account was hacked, what should I do in this case?

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @plush socket.

[wild pike]

Pmpc Start???

[sick shale]

Yes, qualifiers end on 22nd November. @wild pike If you have more questions please join Pakistan server and ask there (Refer to subpoint 3.1 in #735483472432594994 for the link)

[mild dove]

Help me please fast!! My gyro is always on not working why

[vivid field]

@vivid field Due to EEA laws you can't change your country if you seleceted a European country as your region while creating the account.
@sick shale
It was Pakistan before,i changed it to UK.
ITS More than 1 year,now i can change my region
It asks for number but doesnt send any verification code to that number

[earnest cove]

@strange adder Accounts created in that region donot have that option due to eu data protection policy.

[mild dove]

Help me please fast!! My gyro is always on not working why
@mild dove help

[celest shadow]

Can you send a screenshot of your Settings menu, @vivid field?

Could you explain your issue briefly, @mild dove?

[mild dove]

Well im a gyro player and when i joined a game my guro was not working and i also did routine repiar too

[night cloak]

You can try restarting your device @mild dove . Happened to me once before. Restarting works for me, try it. If the problem persists dont hesitate to contact us back.

[mild dove]

Now it is not working when i do close and then always on

You can try restarting your device @mild dove . Happened to me once before. Restarting works for me, try it. If the problem persists dont hesitate to contact us back.
@night cloak thank you 🙏

[woeful vault]

@empty forge yes I did but it doesn't work

Edit : Works Now

[wispy crag]

I found a hacker live stream

[noble holly]

5967358784 plz ban this id and remove from servers he spread hate about religion

[ashen vapor]

Bitcoin link why @night cloak

[night cloak]

@celest shadow How to report like a live which provides cheating stuff or contents other from youtube?

[celest shadow]

Feel free to DM a Moderator when a cheater is live on YouTube, @night cloak.

[night cloak]

Other than.

[celest shadow]

Use the in-game reporting function, @noble holly.

Report it to the respective platform, @night cloak.

[crude bloom]

@celest shadow when is the Indian version coming?

[wispy crag]

@night cloak 👍

[celest shadow]

You can also DM a Moderator if it is on Facebook, it will take time though.

[night cloak]

@wispy crag Please report it to the respective platform.

[crude bloom]

@night cloak when is the Indian version coming?

[night cloak]

We provide community support only for the global English version of PUBG MOBILE here, @crude bloom .

[crude bloom]

So where can I know about the Indian version?@night cloak

[noble holly]

I already reported this butt no response

[night cloak]

Sent you a link to PUBGM India discord server.

[crude bloom]

@night cloak ty

[night cloak]

It takes some while for it to be processed and checked before getting them banned @noble holly .

[lucid grove]

Send me also Indian discord plz❤️

[night cloak]

Sent

[glacial beacon]

I'm unable to start arcade matches(except war mode)with my teammates...

[night cloak]

hello sorry for interruption can i get solution for packet loss although my ping is between 50 to 70 ME and EU

[small cape]

@pubgmobile what is the status pubg mobile india trailer

#questions where is trailer in indian virsion

[stable nimbus]

@small cape

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @small cape.

[night cloak]

Hi, I lost the tablet I was playing on from a Guest account, and I'm desperately trying to get that account back.. I had tried to link it to my facebook account, but it never worked. I sent emails and contacted the customer service via the in-game setting, but I never received any reply. The PUBG mobile FR channel redirected me here. Could you please help ? It is said in the app FAQ that there is a process to retrieve lost guest accounts, and that we should reach out to you to receive the instructions

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @night cloak.

[earnest cove]

hello sorry for interruption can i get solution for packet loss although my ping is between 50 to 70 ME and EU
@night cloak please contact your isp regarding this.

[willow solar]

Can I download pubg map and resources outside the game?(website)

[night cloak]

Please contact the customer service via the in-game settings for further assistance, @night cloak.
@storm flume Already did, never received any answer

[old garnet]

i need some help

[steep cradle]

I just saw this on Instagram tho I didn’t see any id or name :((

[leaden cargo]

What is advanced supplys?

In right down corner in total supplies

[celest shadow]

Please report it to Instagram, @steep cradle.

[boreal vine]

How to download the beta version?

[night cloak]

@boreal vine There is no beta atm. Keep an eye on #news for the upcoming ones.

I need pubg beta version link please

I need report hackrr i have video

[novel osprey]

Hey pubg

[night cloak]

For one in my team hacker

[novel osprey]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @novel osprey. Remember to read through #faq before asking questions in the support channels.

[novel osprey]

My pubg account is hacked

I want it back

Please

[grim fable]

My pubg acc got hacked i took it back but hacker used new email system and attached email now i have my acc but hacker can login with email system now i wanna unlink my email

My pubg acc got hacked i took it back but hacker used new email system and attached email now i have my acc but hacker can login with email system now i wanna unlink my email

[zinc plume]

@grim fable same happened to my friends Account, nothing he could do,so he lost the account 😭CUZ the hacker banned it haha

[grim fable]

When is the email or mobile number unlinking coming?

Eta means?

Ok thankyou

I have spend to mush money🥺😭😭😢

[night cloak]

Does someone know the process to retrieve a lost guest account (which is mentioned in the game's faq) ?

[storm flume]

Please refer to subpoint 2.1 in #faq for further information, @night cloak.

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[novel osprey]

Hey pubg I really need your help . My account was hacked and I want it back because I had invested money on the account. the id is 5108809729

[night cloak]

Hey pubg I really need your help . My account was hacked and I want it ba k because I had invested money on the account. the id is 5108809729
@novel osprey hacking cant be solved you might have given the id and pas to other

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @novel osprey.

[novel osprey]

@night cloak I haven't given the pass

Someone hacked it from Syria

[night cloak]

@night cloak I haven't given the pass
@novel osprey please come in #chat

[novel osprey]

@night cloak nope

I am from india

I did not use pubg because of the ban

[night cloak]

@empty forge bruh
@night cloak please dont chat here

[night cloak]

i cant log in with twitter ingame

[velvet remnant]

@velvet remnant Where are you from and which version are you using?
@empty forge global version
Latest update
Africa

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[velvet remnant]

@velvet remnant Are you using Twitter to log in?
@empty forge none is working

Even guest account

[olive dove]

@night cloak what is your device type?

[velvet remnant]

Shows the same thing

[night cloak]

@olive dove im trying on ios

@night cloak I don't think you can retrieve a guest account, not sure about it :shrug:
@empty forge It is said in the game's faq that "If you have lost your guest account and would like to recover it, please let us know, and we will lead you through the account recovery procedure."

[olive dove]

Try to login to twitter from safari browser, @night cloak .

[elfin canopy]

You cannot recover guest account if you haven't linked it with any social media, you are free to contact customer service if you would like, @night cloak. Not sure if they can help you with it.

[night cloak]

wait i will send you a screenshot

Can i use gfx tools? Is it safe for pubg?

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[velvet remnant]

@velvet remnant Did you try repairing your game client?
@empty forge done that several times

[olive dove]

I understand the issue, can you login to your twitter account first using safari browser.
Then when you open the game client select login with twitter, @night cloak

[night cloak]

yup let me try @olive dove Thanks.

[elfin canopy]

Remove the cookies first and then do as @olive dove said, @night cloak.

How to remove cookies?
--> Go to settings > safari > advanced > website data > edit > remove twitter.com

[topaz spire]

Hacker ban him plz

[storm flume]

Hello, @topaz spire!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[hexed kettle]

From tomorrow, we can't change servers?

[plucky nacelle]

Hi I'm new

[hexed kettle]

@plucky nacelle chat in #chat

[elfin canopy]

You may refer to this post, @hexed kettle:
#questions message

[plucky nacelle]

@elfin canopy hey

[old garnet]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @old garnet. Remember to read through #faq before asking questions in the support channels.

[elfin canopy]

Hello, @plucky nacelle! How may I help you?

[plucky nacelle]

Where u frm

[old garnet]

why my pubg stuck on prepare resources

[night cloak]

I don't see it, @night cloak
@empty forge Thats what I see on the app’s faq

[elfin canopy]

You may use #chat for that, @plucky nacelle, this channel is intended for queries regarding PUBG MOBILE.

[hexed kettle]

why my pubg stuck on prepare resources
@old garnet it takes time for the first time

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @night cloak.

[ripe temple]

I need a sqaud

[old garnet]

@hexed kettle i wait for 40 minutes

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @ripe temple.

[hexed kettle]

@ripe temple #activities

@hexed kettle i wait for 40 minutes
@old garnet 🤔

[plucky nacelle]

@elfin canopy I have a query

[hexed kettle]

@old garnet use vpn

[elfin canopy]

What is it, @plucky nacelle?

[night cloak]

@night cloak You can contact them, Mav said that to you :shrug:
@empty forge Thank you, will do again. Do you know how long they take to reply approximately ? I reached out to them a week ago but haven't received any answer so far

[elfin canopy]

We do not recommend using VPN, @hexed kettle and @old garnet.

[plucky nacelle]

@elfin canopy my game isnt working what to do

[old garnet]

@night cloak i already reinstall two times but same thing happens

[hexed kettle]

@elfin canopy his game is not starting

[elfin canopy]

What is the issue, @plucky nacelle? Could you elaborate?

What's the error, @hexed kettle?

[night cloak]

@elfin canopy

[hexed kettle]

@old garnet change the device 😁

[night cloak]

i tried with my number too and it doesnt work

[plucky nacelle]

@elfin canopy whenever I open game it shows server restricted area

[elfin canopy]

Verify your account, @night cloak, and log-in.

[old garnet]

@old garnet change the device 😁
@hexed kettle Redmi note 8 pro

[night cloak]

@elfin canopy i have verified already

[elfin canopy]

What is your region, @plucky nacelle?

[plucky nacelle]

@elfin canopy Kashmir

[old garnet]

First i clear the data then i install @night cloak

[elfin canopy]

You will have to login first, @night cloak. If you are facing error while logging in, then contact twitter support.

[night cloak]

@elfin canopy i tried with other acc with another email but it shows the same

[elfin canopy]

Please refer to this post:

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
@plucky nacelle

[night cloak]

ima uninstall pubg and try it again

[old garnet]

@night cloak already i did it 2 times

[elfin canopy]

Please try again later, we are unable to assist if you're not able to log into your Twitter account, @night cloak.

What's the issue, @old garnet?

[old garnet]

My pubg stuck in prepare resource @elfin canopy

[frozen solar]

Hello. May i ask if theres any of u that experience the same thing as me that got banned for 10 years?

[polar marsh]

@frozen solar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

What is your region, @old garnet?

[old garnet]

@elfin canopy Bangladesh

[elfin canopy]

Did you try client repair, @old garnet?

[old garnet]

@elfin canopy No

what is the proccess

[elfin canopy]

Logout > right side of screen > repair > routine repair

[stable beacon]

Hey PUBG Mobile support team, my account has been hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account blocked. Please un banned my account I hope to refund me as soon as . I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly

ID : ( 5527654866 )
EMIL : [e-mail]

[polar marsh]

@stable beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[old garnet]

@elfin canopy but i cant login

then where i can find this option

[elfin canopy]

You do not have to login, you just have to be on the login screen, @old garnet.

From here:

[old garnet]

@elfin canopy but it's stuck on the resource page

[elfin canopy]

What device do you have, @old garnet?

[old garnet]

Redmi note8 pro

[elfin canopy]

Go to device settings > Apps and notifications > PUBG MOBILE > Clear storage and cache.

[zealous hawk]

I metro royal. Pubg india

[elfin canopy]

Please use #chat, @zealous hawk.

@old garnet ^

[old garnet]

Ok

[pseudo imp]

I was unfairly banned for 10 years 5 6 months ago. I entered the game from my friend's computer and tried to connect from the phone because it was frozen. I was banned for 10 years. will ban get up. Thank you.
Username: cresKANARYA
ID:5430931613

[polar marsh]

@pseudo imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fringe ferry]

i used memu emulator to play pubg mob but ever since the new update matchmaking takes forever

pls how do i fix it

[west sorrel]

This is Pubg Mobile official support right, then I need support.
I don't know I'm allowed to ask this question here.. Anyway

But my question when pubg mobile India come will all my pubg mobile globe account details, such as inventory, uc, and ranking will transfer to pubg mobile India
Or it will start as new account..

I'm not asking when pubg mobile India coming and I don't care about date.

I'm asking the account Transfer is true or not.

This is not one person question around millions of people having this same question..@elfin canopy

@thin halo @spring void

[earnest cove]

@west sorrel Please check pinned messages .

[elfin canopy]

You may refer to this post, @west sorrel:

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

Also, wait patiently when you have a query. Do not mass mention members/staff.

[willow solar]

@willow solar Refer to #faq 4.12
@empty forge but where to download?

[west sorrel]

I know that, but I'm asking if I could transfer my pubg mobile globe English version account to another version
I need your side answer English version of pubg mobile answer..

@elfin canopy

[elfin canopy]

Please refer to the link for official announcement regarding that from krafton, @west sorrel.

We are unable to answer questions regarding PUBG MOBILE India.

[ivory bronze]

When is pubg Mobile India launch?

[storm flume]

Please refer to this channel's pinned messages for further information, @ivory bronze:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[olive dove]

@empty forge pinned:
#questions message

No worries, @empty forge .
Your help is much appreciated, thank you.

[willow solar]

@empty forge it lead me here. And this link here didn't working

[dusky palm]

@lime juniper

[distant radish]

Peace be upon you, my account was linked to a Gmail account, which I am talking to with you now and today I linked it to the Twitter account so that I could complete the sale and purchase process with a fraudulent person who changed all the Twitter information linked to the account, including the phone number, username and password, and I ask you Help me unlink from Twitter, where I linked an account that was only a day old. An email account linked toThe account in the game:[e-mail]:5197854374
Nickname:8vgDEMONĪ

[cerulean burrow]

New Undetected Cheat Method.

Anti Cheat Is not working on Email Login (In game Email Login System)

Fix pls.. :)

[olive dove]

@willow solar thank you for pointing this out, let me check and i will get back to you.

[willow solar]

👍

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dusky palm. Remember to read through #faq before asking questions in the support channels.

Please contact the customer service via the in-game settings for further assistance, @distant radish.

[serene frost]

Can we have African server please

[dull bronze]

Hi

[mossy elk]

@dull bronze #pubg-mobile go Talk there

[dull bronze]

When was the PUBGm indian trailer release

[mossy elk]

@dull bronze soon

[serene frost]

You are not fair to Africans pubg look at call fo duty they give us African server from season 1

[sullen condor]

can we use vpn for faster ping? ban or no

[olive dove]

@cerulean burrow
You are welcome to report information related to the various cheats at any time, though http://cheat-collect.pubgm.cc/.

[storm flume]

Please refer to this channel's pinned messages for further information, @dull bronze:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[distant radish]

@storm flume I did, but to no avail

[dull bronze]

@mossy elk
Soon? 😁 tq nice reply

[distant radish]

@storm flume can you help me plyzz?

[night cloak]

@distant radish state your issue?

[distant radish]

@night cloak Peace be upon you, my account was linked to a Gmail account, which I am talking to with you now and today I linked it to the Twitter account so that I could complete the sale and purchase process with a fraudulent person who changed all the Twitter information linked to the account, including the phone number, username and password, and I ask you Help me unlink from Twitter, where I linked an account that was only a day old. An email account linked toThe account in the game:[e-mail]:5197854374

[mellow lily]

How to see your uc spent history in pubg mobile?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @distant radish.

[olive dove]

@mellow lily android?

[night cloak]

@distant radish edit your message and mention moderators

[distant radish]

@night cloak I don't khow moderators,

[olive dove]

@distant radish you need to contact the customer support for further assistance.

[civic surge]

what is the latest update, occur 2 hours ago

[cerulean burrow]

@olive dove Well I'm a Ethical Hacker & I get to know that by my friend

[mellow lily]

@mellow lily android?
@olive dove ye

[distant radish]

@olive dove I don't know to do that

[olive dove]

@distant radish
you can contact the customer service via the game settings. Navigate to the game settings from the main menu, and scroll to the bottom-left of the Basic section.

[zealous galleon]

When will bonus challenge come?

[olive dove]

@zealous galleon No ETA.

[mellow lily]

what about my query

[olive dove]

@mellow lily you can track your purchases through google play purchase history.

[zealous galleon]

When will ping come in India?

[distant radish]

@olive dove Thanks I will try

[olive dove]

you are welcome.

[mellow lily]

noooo not uc purchases i want to see what ingame things i bought with UC

[grim fable]

@spring void My pubg acc got hacked i took it back but hacker used new email system and attached email now i have my acc but hacker can login with email system now i wanna unlink my email

[olive dove]

@zealous galleon
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

I do not think this will be applicable, @mellow lily .

[mellow lily]

because my account is hacked and from my account uc is spent for giving popularity to some accounts so i want to know which accounts i sent the pop to

[olive dove]

@grim fable your inquiry has been answered before, please contact the in-game customer support for further assistance.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @mellow lily.

[mellow lily]

and how do you check the username of the facebook account linked to my pubgm account becuz hacker linked his facebook with my account

and he removed my twitter so i cant even access my account

[grim fable]

How can i chat to in game support?

I wanna talk with support i dont wanna talk with support bot

[olive dove]

@grim fable
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[delicate trench]

Error 1138 when trying to purchase UC?

[night cloak]

Can we report players in cheer park?

[dark loom]

Why is the ping hot to night after the new update , please help

[olive dove]

@willow solar please check the drive again, you should see the maps folder now.

[hot path]

Hello, my account has been blocked. My id5281227266. I have never used cheats or other programs to improve my results in the game. Please consider blocking my account again

[polar marsh]

@hot path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[willow solar]

@willow solar please check the drive again, you should see the maps folder now.
@olive dove alright thanks

[dark loom]

Fix the ping please

[alpine flower]

@dark loom leave a feedback in #old

[willow solar]

@empty forge 👍

[kindred pulsar]

Hello, PUBG, I have a problem with unlinking the account on Facebook. I tried to inform the support within the game, but I did not gain anything. Please respond and solve my problem.
My id :5226739876

[olive dove]

@kindred pulsar screenshot for your settings, basic-> to check the linked accounts.

[kindred pulsar]

Sorry not facebook ،email pubg

I want to cancel the link to PUBG mail

[night cloak]

@olive dove I cant login with twitter again

i showed you the sc below its shows the same

[kindred pulsar]

Please answer

[sick shale]

@kindred pulsar It's not possible to unlink email at this moment, you may contact customer service for further assistance

[kindred pulsar]

I spoke and didn't get an answer

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @kindred pulsar.

[night cloak]

how can i know which playgames acc is connected to my pubg moblal acc

i just want to change avatar

but idk email of playgames since there is so many

wow so good service

its been 5 mins , no reply!!!!!!

[vivid field]

Can you send a screenshot of your Settings menu, @vivid field?
@celest shadow

Here it is.

[tidal igloo]

Will South Africa server come back?

[night cloak]

Hi, my email has been hacked.. can u help me?

I talk too support on pubg but no one help me!

3 times

I want unlink my email

[woven ledge]

Hi
I got a ban for 7 days

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @night cloak.

[polar marsh]

@woven ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive dove]

@night cloak check play games app to see the account connected to your game client.

[obtuse quiver]

hi, can we use config for low end device??

[olive dove]

@tidal igloo the game already has middle east and north Africa server deployed to cover this region.

[tidal igloo]

I gets 200 ping +

And on south africa server I gets 54

North africa?

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @tidal igloo.

[olive dove]

can you elaborate, @obtuse quiver ?

[obtuse quiver]

can i dm you the video link??

[vivid field]

@celest shadow

[obtuse quiver]

he is using 2 apps for low config (ES file explorer and ZArchiver)

[olive dove]

@obtuse quiver emulator?

[vivid field]

My Ss r above,scroll up a little lily

[celest shadow]

The e-mail/phone number link is in beta and some players may experience issues while trying to link, @vivid field. Try repairing your game and attempt to link again.

[obtuse quiver]

@obtuse quiver emulator?
@olive dove nope, on mobile

[waxen sundial]

When will pubg gets unban in India?

[vivid field]

Ok@celest shadow

[storm flume]

Please refer to this channel's pinned messages for further information, @waxen sundial:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[waxen sundial]

What's the pin for mobile

[olive dove]

@waxen sundial
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

@obtuse quiver
It is not recommended to modify the game files as any mistake might cause account ban.

[waxen sundial]

Our hearts are broken up pubg

Why are you gone

[night cloak]

@waxen sundial, It will come back in diwali

but as far as i know, its unbanned

[celest shadow]

"Low-config" files are against PUBG MOBILE's Terms of Service as it falls under modification of game files, @obtuse quiver. Instead, you should install the Low-spec Resource Pack upon installation on the Loading screen for low-end devices.

[waxen sundial]

@night cloak Diwali has gone pubg and we are crying behind you

[night cloak]

;-;...

[storm flume]

Please avoid going off-topic, @night cloak , @waxen sundial. You may have unrelated conversations in #chat.

[night cloak]

low-spec did no difference i used it.

[waxen sundial]

When will you repair bugs pubg

[storm flume]

Hello, @waxen sundial!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.