#questions
1 messages · Page 1129 of 1
In this 1.1 update when I am playing a match my ping is nearly 80 ms but the game feels like i am having a ping nearly 800 ms
Is this a bug or what tf
usually was at bottom left
wth
my drive buttons position move as well bruh
So annoying bruh Im at a match rn
The exit button glitch has been fixed
Not the exit, the fuel thingy
It is not suppose to move , try to restart
Has this only happened once?
Restarting wont work either, yea waiting for the cooldown to end @hot plover .
I couldn’t able to update the game.. I Have enough space for it but still can't..
What Should I do? I have 4upcoming tournaments
Region, @robust siren?
Me too but i havent recieved any error msg tho im playing in older version no prblems
Please refer to this channel's pinned messages for further information, @night cloak:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
I think he is indian
You may get the answer from the Punned messages.
any updates of pubg india
@robust siren, does it show any error when you try to update?
Please refer to this channel's pinned messages for further information, @woeful swift:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
Hi guys, for some reason i cant open the loot boxes (environment ones no problem with dead people boxes). Did anyone had the same?
@vagrant forum Yes.. It show 'You Can't Update The App'
Hi friends I just open my pubg mobile account ini realise that my account has been hack any one can support in that I have proof that it is mine
Mods, any news on pubg mobile india?
Screenshot please, @robust siren.
@tacit summit, refer to this message:
#questions message
When pubg mobile India come?
Restarting the Game should Fix the issue, @wild bronze .
If you still Face the issue after that, Feel free to report in #old.
im facing too much lag after 1.1 update i would get hdr extreme but now i cant even get constant 60 fps in smooth
Please refer to this channel's pinned messages for further information, @verbal adder:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
Ok
yes
I'm getting" this server has high ping "when I want to start a match I play in Asia server why
@onyx dagger Bangladesh
@verbal adder u in India right.?
S
@onyx dagger ?
Kindly Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @lyric leaf.
You may ask this question in #emulator-support.
Which device are you using, @robust siren?
Dude pubg severs are down in India in a compliance with govt order :/@verbal adder
@vagrant forum Mi 6pro
And how much storage space do you have left?
Dude pubg severs are down in India in a compliance with govt order :/@verbal adder
@night cloak it's before server down also come
Go over to Applications section in device settings > Play Store > Clear data, @robust siren.
Do you get Disconnected from the Match due to it, @verbal adder?
@vagrant forum did it already
Do you get Disconnected from the Match due to it, @verbal adder?
@onyx dagger no
Hi. I was in the lobby and I was disconnected .when I tried to reconnect I
received a notification that I have been ban 10 years. I didn't play with
hack or play with hack or use any illegal app with pubg . Only record video app to
make video effect for my channel .I am 100 % always play clair and I play so many tournament with antiban verification.
Can you tell me why I get banned ? That's not fair to get ban for been pro player .And thanks
@shut shell:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@verbal adder idk i would suggest not to play bypassing the system or you may get permanent ban
@verbal adder just wait for a few days as pubgm indian version is confirmed and official statement will be made soon :-)
@onyx dagger no one replying in emulator support
Kindly be Patient. State your issue there and one of the staffs will try to reply as soon as possible, @lyric leaf. :)
ok
i got a tier 1 match we arranged friendly but this lag makes our team come last every time
Click see common ways to fix the problem and try out the suggested fixes, @robust siren.
@celest shadow Tried it 😔but nothing changed
Try uninstalling the game, and download it instead of updating it, @robust siren. The file size will still be 600 MB+.
But I have lil bit confusion in it. Cz if i can't able to update the game, how can i download it again🙂um gonna loose the old version also🙂
You can uninstall the game and install it from the official website if Play Store isn't working for you. Here's the link: https://www.pubgmobile.com/en-US/m
PUBG Mobile is the FREE battle royale shooter that pits 100 players against each other in a struggle for survival. Gather supplies and outwit your opponents to become the last person standing.
What is the address of PUBG MOBILE?
@robust siren, close that tab and click on this link again.
Crates and boxes not opening in metro royal
Maybe something to do with talent tree
Hi, i have a trouble with prime plus. I pay a new month but i have locked the rewards.
Yes there is a bug with one of the talents, @earnest solstice. Do not upgrade the Dexterous talent, this causes you to not be able to open the loot boxes because it will cancel at the last second. Please report this in #old to make aware of it.
Please contact the customer service via the in-game settings for further assistance, @glad ember.
@celest shadow can you help me with my problem ?
Your button moves? Like drive button?
Happened to me as well buttons move .-.
Can you provide me with a screenshot, @glad ember?
@celest shadow not a problem
@celest shadow
Any support staff here??
hi can i get some help please
Pubg mobile India available on stores yet ?
Please contact the customer service via the in-game settings for further assistance, @crisp nebula.
We provide community support only for the global English version of PUBG MOBILE here, @tawdry finch.
How may I help you, @chilly fog?
So where to ask
@storm flume they didnt help me
@celest shadow my account get banned 10 years and still the rank and not ban sigh in profile picture
@chilly fog:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
It clearly states that you do not have a subscription yet, @glad ember. Can you send a screenshot of your payment receipt? Please remember to edit out or censor sensitive information.
Please read the message sent by @polar marsh, @chilly fog.
Guys does anybody know when metro royale will be available on the gameloop ? I mean on the pc
@celest shadow i cant access to my account what should i do??
When Email unlink option will be introduced ?
@celest shadow
No information in that regard, @nocturne harness. The Metro Royale mode is currently under testing and will therefore be available only on mobile devices to begin with.
@celest shadow thanks cutie
If your purchase was not successful, please contact the in-game customer service for this, @glad ember. They can help you look further into this, refer to subpoint 5.3 in #faq for further instructions.
@celest shadow hey u will help me or not
Scam of 540 UC
Your only solution is the customer service, @crisp nebula. Please try to gain access of one of your linked social media accounts so you can enter your PUBG MOBILE account again. Please refer to subpoint 2.8 for further information.
I had 600 UC
Where did you purchase your UC, @spiral jacinth?
@celest shadow purchase was successful. I try a pay again and i cant because a have subscriptions to the 9.12.2020 (screenshoot 2.)
We only recommend that you purchase UC from the in-game system or https://www.pubgmobile.com/pay, @spiral jacinth. Feel free to contact the customer service.
Actually we are from India so from in game we can't purchase UC @celest shadow
I need help, tencent is trying to cut money from me when I already paid for it
@celest shadow they didnt help me
Please contact the customer service via the in-game settings for further assistance, @glad ember.
Please contact the customer service via the in-game settings for further assistance, @night cloak.
I did tencent is telling me to go apple support and apple support is telling me app developer
If the purchase was made on a third-party purchasing platform(e.g. Razer, Codapay, MOL, BOA, Gash), please reach out to their customer service for assistance first since the customer service do not have access to the relevant details in order to provide assistance, @spiral jacinth.
i have a question about the tier rewards in game
@celest shadow @vagrant forum Thanks a Lot❤️
If you have already waited for 24 hours but did not receive the UC, please follow the instructions listed below and provide the customer service the clear screenshots of the purchase in question, @night cloak:
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID, then tap View Apple ID. You might be asked to authenticate your Apple ID.
- If you use Family Sharing, you’ll see in your purchase history what you bought using your Apple ID, but you won’t see what other family members bought. To see what other family members bought, sign in with their Apple ID.
- Scroll to Purchase History and tap it.
- Take a screenshot of this receipt.
Sure, @white dagger. What is your question?
so apparently to get the tier rewards for ace you have to play 5 matches to get the rewards and i was wondering if they have to be classic or can it be any match
It has to be a Classic match.
Once you completed 5 classic matches, either you get the chicken dinner or not, you will still get the rewards.
I had purchased UC before season 15. Through Royale pass 15 rewards I had collected 600 UC. Till 12 Nov , 2020 it was showing 600 UC. Then today it is showing 40 UC. I didn't spent uc gor anything. I had collected it for buying next RP 16. @celest shadow try to understand my thing.🙏🙏
ok 👌
Did you get an in-game mail, @spiral jacinth?
No @celest shadow
@sand path I don’t suppose you would know whether or not Africa will get a server?
I think he say how much he get if he use 600 uc on crates :-?
There is a possibility that an unauthorised person has access to your PUBG MOBILE account and has used your UC to gift his own account items such as popularity or et cetera. Please contact the in-game customer service for further assistance, @spiral jacinth.
Guys I have been linked my account to pubg vng by mistake how I can unlink them ??
Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version, @remote solar.
@celest shadow how to contact in game customer service
Please tell the procedure🙏
My account get hack again and get banned i think he hack my account and use cheat how to fix?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
There are many missions for the "metro royale" mode. In the emulator this does not open. While my friends can play, I cannot enter this mode. I'm tired of the classic BR mod. I want to play something fun like that. Please fix this it
@celest shadow please answer
U cant play arcade match with friends it says teamate had not downloaded the map but he did also there is no map download
In pmpc only 4 players can register or we can add subs?
Don't send a message that you fixed some of the game problems, "PUBGm team" fix every thing lag, high ping, bad graphics, update problems
What is pungm india update??
Hello pubg my account has been banned for 10years
Can I please know why my account has been banned please find I that account there is 600uc for my royal pass and m416 glacier level 5
And I am a YouTuber also please pubg understand I spent nearly 10k UC plz unban my account
Player id :5187092801 please reply me
@simple shoal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@simple shoal channel name and u r not youtuber lier 😂
Tomorrow pubg India come
S
@sand path
bro we are facing some issues on emulator
we can't pic grenade with '4' and smoke with '5' and another problem is with revive botton that is not working with 'F'
@torpid quail
@dawn kindle remove the skins from the grenades , then u will be able to equip them , and the revive issues has been fixed , please check again
With skin we can't use?
some of the skins have that issue , i cant specify which ones cause i dont play the game
@celest shadow how to cantact in game customer service
Please tell me procedure 🙏
Ok
@storm flume I had a scam of 560 UC so what should I do in customer service ??
Please refer to this channel's pinned messages for further information, @honest bronze:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@storm flume I had 600 UC till yesterday and today it is showing 40 UC. Although I had not spent UC for anything. So what should report in in-game customer service.
@celest shadow I had 600 UC till yesterday and today it is showing 40 UC. Although I had not spent UC for anything. So what should report in in-game customer service.
Did you ever buy UC from sites other than MidasBuy and in-Game, @spiral jacinth?
Please stop repeating your query, @spiral jacinth. You have been answered before, you can contact the in-game customer service for further assistance.
@Lily what perspective should I select?? Please help me out
Click the top right to start a conversation, @spiral jacinth.
Ok
Hello , i've asked about the 60 fps cap in gameloop server and that 90 fps does not work anymore and they've said that i should ask for info in here , is there a fix for the 90 fps ? and is there any idea if its going to be fixed soon? , thanks.
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
thank you
Hey, Pubg, i took yesterday band 10 years ago.
Please help me and thank you.
@dry furnace:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Mic glich not working when it will be fixed
Mic not working when it will be fixed
You can report and submit any feedback and bug reports in #old, @spiral violet. You can send only one message every six hours. Include as much and as detailed information as possible, and edit your message if you need to update something.
Hey guys on pubg... My email got hacked 2 days back... this email was linked to my 3rd Link. First this hacker banned my account for 1 day and then he banned for 3 days. Now he is demanding $300 from me. If I didn't give him money he will ban my account for 7 days and at last for 10 years.What should I do please help me
That’s blackmail, @tepid onyx. Also, contact the customer service.
Yes he is blackmailing. I secured my other to Links. I have full chat for proof that what I am saying is right. I contact them im game and also mail them but they ask me to wait for 1 month. I mean if I wait for 1 month he is going to ban my account in neck 7 days.
Follow this format, @tepid onyx: Start the conversation with my account has been hacked, when it tells you to add more details then say a hacker has accessed my game account and has linked unwanted social media to my account, next if it says do these articles help you reply with No, they didn’t help, if it asks if your account is suspended you simply reply with No, it will then ask if you can still log in and you say Yes, I can still log in, if it tells you how to recover the account you must reply with The social media account linked to the game isn’t mine, these are the final steps and then it will say do you want to proceed further and you should say Yes then it will ask you to provide all of your details
Contact the customer service for further assistance, @hazy bone.
Hello . My account has been hacked and the account link changed. I can log in via e-mail, as well as the phone number. I have all the evidence, for example, the first purchase receipt and the start date of the game. Please help me.
Will they help me? Because I spent a lot of money on the account
Yes, please be patient while you wait for a response, @hazy bone.
Follow the format I said above to contact them and get through to a human.
I am In Pakistan and I want to change my region From Germny to Pakistan during changing region it needs mobile number I entered mobile number but I don't get any verification message on my number
Plz help me to change my region.
Contact the customer service via the game settings, @sterile halo.
You are unmuted, @tepid onyx.
Customer service not giving me exact answer
When they give you the options, Kindly type Nothing Helped, and state your issue, @sterile halo.
Thanku for guidance @hot plover . I am doing as you said. Just pray that I recover my account because I put lot of effort and almost $1000 plus on my account.
You’re welcome, @tepid onyx.
Evoground payload still matching it's been 18 minutes?! How long more lol
Says Team 4/4
What's that
What mode, @silk dawn?
ID: 5813140566
Device: HUAWEI Y7p
Wifi
Country :South Africa
I can't use my video crates
Guys can I have the link of this group?
EvoGround Patload 2.0
Permanent Invite Link:
:white_small_square: https://discord.gg/pubgm
@fleet comet
Guys , my friend his account is banned for no reason!!
@fleet comet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi I am from Pakistan but I am not getting the Regional rewards like Urdu Voice Pack i think my region is changed even though I didn't change it and now I want to change it back to Pakistan but there is no option there for changing it for me
what if there's a cheater that is live ?
You can report them via http://cheater-report.pubgm.cc/
Live in which platform, @night cloak?
Like, Facebook, Etc.
Kindly report to Facebook about it.
I want the user to be banned from PUBG Mobile
You can report them via http://cheater-report.pubgm.cc/
alright ty
Can I get a response
Wait for an expert to come, They'll respond you once they see your message.
i link my account with new facebook.. then it band 3650 days .. my game id is 5182759398 please unband
@real sapphire:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
can u tell me when bonus challenge will come in bangladesh region
Hi i have changed my region and i want to change it again it has been 150days or so but still i doesn't changes it need a number to verify i have given now i have got message i type it and it shows something in Chinese i don't what it says i think its a error plz help.
Pubg India version when come
Apparently someone said I have an EEA account which is eurpeon economic area but I never applied for this what happened to my account?
Kindly check the pins @pale rose .
@night cloak i dont understand sir
Please refer to this channel's pinned messages for further information, @pale rose :
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
can u tell me that when bonus challenge will unlock in bangladesh....
We don’t know.
okk😔
I can't hear my friends in lobby and in game too. Same goes for them. When this voice glitch is going to be fixed?
Mic Bug?
Yes
what is dev log?
It's just a show like type to remind you that something will be done or given etc. On 15/11/20
I did relog the game more than 5 times, even reinstalled the game. Didn't work
ohh@night cloak
I'm from sri lanka. Next to India we are all so halfly effected from the ban in india is there any solution
Event section on PUBG as well as redemption of codes website
Can i get some help on this?
What do you mean?
Contact your ISP.
Is that something wrong with ISP?
@glossy sable can you help me with my problem?
Apparently someone said I have an EEA account which is eurpeon economic area but I never applied for this what happened to my account?
This?
Where do you live?
Hi I am from Pakistan but I am not getting the Regional rewards like Urdu Voice Pack i think my region is changed even though I didn't change it and now I want to change it back to Pakistan but there is no option there for changing it for me
This
The message I quoted is from you, too.
Do you have the option to change your region from the in-game settings?
No I don't
Can you send a screenshot?
And, you say you live in Pakistan?
I don't live in Europe and I never applied to did anything I live in Pakistan
Did you change your in-game region before?
I used to get regional events but i am not getting them since 1 year
No I never changed my region or even my flag
@coarse warren pubgm India version can we get out old acc
Please refer to this channel's pinned messages for further information, @median badger:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Please contact the customer service via the in-game settings for further assistance, @main nebula.
@glossy sable what about my issue?
Did you read the bot message above?
I get contacted by a bot and I it doesn't have my answers
Yes, you need to be precise so that it can get you precise answers, and eventually put you in contact with a human.
Use of unauthorized third-party software or methods, @granite wolf, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
ok'
When will bonus challenge come?
No ETA (estimated time of arrival).
@remote carbon it is only available in a few regions
it was available in Israel like a week ago
idk if it is still available
Please refer to this channel's pinned messages for further information, @granite wolf:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
ok
btw im an emulator player my game is lagging soo much after the recent update
You can now access #emulator-chat and #emulator-support, @granite wolf. Revert this at any time by sending .emulator in #481204134859505684.
There is no option to contact human when I touch skip it ends
When you put your graphics and your Brightness too high, this happens, @torn ore.
Try reducing the Brightness from the Game settings.
@onyx dagger I tried it also by my brightness is in 80
I am trying since 2 hours what kind of customer support is this
Feel free to report it in #old, @torn ore.
Also, I see that you're facing the water side. That can be a reason too, Becaise of the Reflection of the Water.
You need to type Nothing worked, And state your issue, @main nebula.
Domination tdm map no texture all house black unable to open loot crate fix it
I hope you can see that No, They didnt Help, @main nebula.
I can see that
I touched it and it took me to set of other useless options
You need to read it. They may help you. There are a lot of options and solutions for different issues.
😑 I told you guys a thousand times there is no solution there I need to contact a human I don't need a bot
You need to answer the bots questions correctly, And You need to be precise so that it can get you precise answers, and eventually put you in contact with a human, @main nebula.
Can you state your issue? @main nebula
I am from Pakistan but I am not getting the Regional rewards like Urdu Voice Pack i think my region is changed even though I didn't change it and now I want to change it back to Pakistan but there is no option there for changing it for me
Did you check in-game settings to change your Region?
I don't have that option
I already discussed the issue with @glossy sable but he went quiet
I am not even in the EU I live in Pakistan then why don't i get any regional events?
Your account seemed to have been created in an European Economic Area, @main nebula. Regardless your claims that you are from Pakistan, your PUBG MOBILE is still bound to GDPR laws and you cannot change that fact.
You may contact the customer service via the e-mail below instead for further clarification:
hello is there a ppl from official tencent here? i need some help man i mistaken link my work email to the account i need to unlink it. i try cust.service from tencent but it didnt allow me to send screenshot payment etc. is there anyone from tencent here? i just want to unlink my work email. its important and i can provide ANYTHING as im the rightfull owner of my acc.
Only Customer Service in-game can help you with it, @steady sequoia. 
Please solve
Hello, @minor verge!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@celest shadow but how I never applied for this my account was fine I was getting all the events but it suddenly changed last year
Please contact the customer service via the in-game settings for further assistance, @steady sequoia.
You can now access #emulator-chat and #emulator-support, @unreal raptor. Revert this at any time by sending .emulator in #481204134859505684.
Please use the #emulator-support, @unreal raptor.
Only Customer Service in-game can help you with it, @steady sequoia. :peepoThink:
@onyx dagger but how? i try it couple times at the end they ask me to provide ss of payment. i have it but no option to upload a pic there. and they never call me back. how???
@celest shadow can they fix my issue if I contact them via email?
Upload your screenshot to https://m.imgur.com/, copy the link and send it to the customer service.
@celest shadow and how long will it take the events is about to end in a few days
Please solve this problem as soon as possible
come private
Kindly type .emulator in #481204134859505684, @cinder niche, To get access to #emulator-support.
You may state this issue there.
lily
Response time may vary, @main nebula. You will need to be patient.
Please state your issue here instead, @azure copper.
@celest shadow I am already cancer patient
@onyx dagger India
I have the same problem in the picture
hi
Please do not use languages other than English, @azure copper. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
How do I communicate with young people
Are you on emulator, @cinder niche @azure copper?
yes
Hello, @vestal hornet!
Kindly state your issue.
You can now access #emulator-chat and #emulator-support, @azure copper. Revert this at any time by sending .emulator in #481204134859505684.
Any interesting news for pubg india ??
You can now access #emulator-chat and #emulator-support, @cinder niche. Revert this at any time by sending .emulator in #481204134859505684.
Please use the #emulator-support for your issues, @azure copper @cinder niche.
My account was banned when I killed someone who had a vulnerable internet connection. Why was I banned?
Please refer to this channel's pinned messages for further information, @viscid flint:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
@onyx dagger
GameLoop
Please move to #emulator-support, @cinder niche.
Can i get 10 years banned for player with hacker multi times?
@gaunt shale Avoid using the word BAN and UNBAN Wait till an admin unmutes you.
Ok
Repeatedly teaming up with a cheater will get your account suspended as well, @gaunt shale.
10 years or week only ?
We do not recommend playing a cheater whatsoever.
What if it's random we suicide? Serious asking this question.
What do you mean?
What if the random was a cheater, should I suicide?
When you play with a Cheater for the first time, @gaunt shale, You get a 7 Day ban + Tier reset.
If you're still continuing to play, It can result in an 10 Year ban.
If the randomly matched player is a cheater, you can still play the match. You should report your cheating teammate after the match ends.
But my friend played with a cheater and reported at the end and still got banned 
Also, Lily meant that You shouldnt be playing with a Friend, Who is a Cheater, Not a Random player, @night cloak.
And also, File Claim exist for a Reason.
Okay.
Alright then.
wasgood guys, i used to play pubg on 55-58 Frame P/S, now its 18 and its so lagy, gameloop feedback team told me that this problem is with pubg itself, so what should i do
Hello, PUBG MOBILE. Why did you block my account? I didn’t do anything that deserves the ban. What is this point, you are blocking the fair players and inviting those who use the hacker?
@ivory fossil:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
File Claim option exist for a Reason, @ivory fossil.
how long it take for replay ? i sent email 3 days ago
wasgood guys, i used to play pubg on 55-58 Frame P/S, now its 18 and its so lagy, gameloop feedback team told me that this problem is with pubg itself, so what should i do
@outer ledge
I have download all the maps but sometimes i am facing this bug when i tap update nothing happens tried restarting the game but doesn't work pls tell me what can i do to fix this problem
I am facing this problem after the update
Kindly Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @outer ledge.
You can ask this question in #emulator-support.
Kindly refer to #faq 5.4, @wise dagger.
When you tap Update? @rough wraith
I didnt get you. Please state your issue more briefly.
@onyx dagger what i am sending a screenshot of the bug then you will get it
Can't send screen shot to this channel
@onyx dagger can you check pm i have sent it to you
How can I get brilliant ANNIVERSARY bagpack
I just love full season 6 royal pass
Please Pubg do something please return us season 6 royal pass I need brilliant ANNIVERSARY bagpack
You can now access #emulator-chat and #emulator-support, @hallow geyser. Revert this at any time by sending .emulator in #481204134859505684.
@celest shadow they replied back with this
Will I get any further replies or that's it?
REPLY
Help!
Dont. @night cloak
@celest shadow hey I told you that the UC is collected from rp rewards. Then also it is showing this.
As they're saying, Try waiting for 24 hours, @spiral jacinth.
@onyx dagger ok
Alright then. @spiral jacinth
before the metro royal game started, I got disconnected from the server as I lost my wifi connection! But I didn't worry so I went back to the lobby and I lost everything!! The match didn't even start yet and I lost everything!! This is really stupid. So if anyone decided to leave the game or got disconnected before the match start u will loose everything
You probably would have got into a match while you got Disconnected, @raven pendant. And Yes, you will lose everything if you Disconnect from a Match.
Man that's unfair to loose all my hard work that easy. I can't play anymore in this mode so unfair
That makes the game more competitive.
And Yes, Challenging too.
Feel free to share your Feedbacks in #old.
@night cloak it says incorrect data
@onyx dagger hello sir🙏
Hi, @limber steppe.
Kindly State your issue. 
I want to ask that ROG phone 3 is allowed in competetive or not??@onyx dagger
@Newo rp collected uc is reduced . So what should I select?
Suggestions/Complains.
@onyx cairn will answer you when he is free, Hopefully, @limber steppe.
Can Pubgm for the sake of god stop the downloads and never restart it until we start it manually?
@onyx cairn will answer you when he is free, Hopefully, @limber steppe.
@onyx dagger ok sir thanks
Have you ever bought UC fromsites other than MidasBuy and in-game, @spiral jacinth?
Kindly state your issue more briefly, @balmy jackal.
No bruh usually in rp is like 60 uc right? he didnt receive the 60 uc if im correct.
When will pubg come back to india?
You're very welcome, @limber steppe! 
🙏
No ETA @static pasture .
@night cloak then??
Please refer to this channel's pinned messages for further information, @static pasture:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
Let me check.
@onyx dagger The downloads, The maps, The packs etc restarts downloading itself and stops automatically when we enter a game. I want to stop it and let it never restart unless I want. Stopping it everytime manually is annoying. I am on emulator and use other softwares that requires internet.
Can anybody help me in #discord ?
There should be a contact us button at the top right? Do you have it?
Can anybody help me in #discord ?
Nope
If not let's get back and click on Purhcase > What should I do when I encounter purchase problem and then it will be asking if it is helpful or isnt, click it isnt helpful then you will see a contact us button and click on it.
Hello recently I unlink my fb from pubgm acc and fb friends still there I can't remove them sometime they are visible sometime they are not visible
You're answered. @night cloak 
They should be going in some days, @grand star. Kindly Wait patiently.
@onyx dagger Sir?
@onyx dagger I guess the fb removed sins last month but the account was not used the last login it was yesterday
That is because you have allowed the downloads to automatically download, @balmy jackal.
And it stops when you enter a match to ensure that there is no internet issues while you play the game.
@onyx dagger Read the message above.
@panda after going to contact us it is showing this. Then what should I select now ?
As I said, Kindly wait patiently, @grand star.
Read the message above. @balmy jackal
@onyx dagger okay thank you

Does it show only that much options, @spiral jacinth?
Yup
You're very welcome, @grand star!
I believe that you can open a conversation with the support and can state your issue, @spiral jacinth.
@onyx dagger What If want to stop it forever. I said I work on other softwares that requires internet. this is a little option they should add
Every smartphone is allowed as long as it only uses integrated functions and no additional applications, which may modify the game files. @limber steppe
@Newo I stated my issue but it is showing just third party payment issue. But the matter is not that
And Yes it is recommended for you download it because they are required for the game to run properly, @balmy jackal.
Feel free to share your Feedbacks in #old.
@grand star go to Facebook settings and delete the game's data from there maybe it will help
Then you may type That is not the issue, and then state your issue, @spiral jacinth.
Ok
@onyx dagger ok
@grand star go to youtube settings and delete the game's data from there maybe it will help
Kindly Refrain From Misguiding, @balmy jackal.
Alright then, @balmy jackal and @spiral jacinth.
@balmy jackal im not be able to access the fb 💔
hello guys i'm youtuber my channel youtub is linked by pubg mobile ... my account was hacked but the hacker have only gmail nd i have the email and twitter
@onyx dagger Sorry *facebook. it is understandable anyway
But anyway thanks a lot guys @onyx dagger @balmy jackal
i want to unlinck his gmail from my account without waiting 1 week or if there is any method to close the account 1 week
Please contact Customer Service in-game about your issue as only they can help you with Account related issues, @woeful hare.
Hm. @balmy jackal
You're very welcome, @grand star!
@onyx dagger i swear i contacted them from 30 days and they didn't reply me i need any method to close the account for just 1 week please
@grand star there is an option weather to delete the game or turn off friend list.
does it takes up to 30 days !
Usually no. But, If you are not contacted within a reasonable time span, please reply to the support ticket with a kind reminder.
Customer service didn't help me
Plz help me to change my region 🥺
I don't get any verification message on my number
Does anyone knows when will pubg mobile india release?
Nope No ETA.
@night cloak is ROG phone 3 allowed in competetive ??
Yes it is.
@balmy jackal where could check it?
Every Device is okay, but one thing file modifications are not allowed like gfx tools and stuff like that.
Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Yes it is.
@night cloak surely beacause i am going to buy it right now so i'm a little bit scared
@onyx dagger hey I had stated my issue but it is showing thank you for your feedback.
Please refer to this channel's pinned messages for further information, @hexed kettle:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
guys if someone use vpn will he get 10 years ! or 1 day or 7 days
Every Device is okay, but one thing file modifications are not allowed like gfx tools and stuff like that.
@night cloak no actually it has air triggers but i play on fingers
Use of unauthorized third-party software or methods, @limber steppe, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Have you ever bought UC from sites other than MidasBuy and in-game, @spiral jacinth?
Hello I stalknuksya with such a problem I have a new honor and at the moment honor does not cooperate with Google and because of this I can not buy a pass and generally zadonatit can I somehow zadonatit a friend not through the game
@night cloak no actually it has air triggers but i play on fingers
@
@night cloak please tell me
Pls help me
@onyx cairn Said It was okay.
Royale Pass, @unkempt bear?
You may buy UC from in-game.
Hello I stalknuksya with such a problem I have a new honor and at the moment honor does not cooperate with Google and because of this I can not buy a pass and generally zadonatit can I somehow zadonatit a friend not through the game
And please refrain from spamming.
@onyx cairn Said It was okay.
@night cloak sure i can buy rog phone 3??
Every smartphone is allowed as long as it only uses integrated functions and no additional applications, which may modify the game files. @limber steppe
Ok thanks brother@night cloak
@woeful hare, be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
In short,Yes. @limber steppe
Royale Pass, @unkempt bear?
You may buy UC from in-game.
@onyx dagger I can't buy anything from the game at all since Google doesn't cooperate with honor
Hello I stalknuksya with such a problem I have a new honor and at the moment honor does not cooperate with Google and because of this I can not buy a pass and generally zadonatit can I somehow zadonatit a friend not through the game
Gifting system for royale pass is removed, @unkempt bear
You may ask your friend to send you UC in-game via MidasBuy.
@grand star Go to facebook > Then settings > Apps and websites> Find pubg>View and edit. You should find those options there.
I am on pc so can't tell where it is on mobile. I don't use phone.
Chat scrolling bug is not fixed
You may contact The Help centre of it then, @spiral jacinth.
Kindly state your issue more briefly, @clever wharf.
@onyx dagger when i scrol down the friend list for searching my friend id then list is automatically dragged up after few seconds
That will be fixing soon.
That is because one of your friends went offline or online, report them on #old . and Yes, that issue is known by the developers already.
@clear spindle yesterday here someone said its fixed but this bug from last update not a new one i reported soo many times
What about mic glitch?
Restarting the game should fix the issue, for now, @uneven pumice.
It will be fixing soon, Hopefully.
I see, @clever wharf It will be fixing within a few days.
@night cloak i reported their also but please fix this bug
😑 all team facing mic glitch sound not comming and sound not going everyone facing it.
May I know where you're from, @uneven pumice ??
Bangladesh
@grand star Also Do link another service like google play before you remove it from facebook.
Should be an issue from the network side then.
@grand star Or your progress will be lost.
@onyx dagger I had bouhgt before season 15. In season 15 I had bought RP. Through RP rewards I had collected 600 UC. Tell yesterday it was showing 600 UC, but when I opened PUBG MOBILE today. My UC had reduced to 40 UC. Inspired I had spend UC on nothing. That thing I want to tell. This is not a payment issue I guess. This is a in game problem.
Please contact the customer service via the in-game settings for further assistance, @spiral jacinth.
@storm flume I had done twice
Only in game customer service could help you with such, @spiral jacinth.
@still scaffold:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@storm flume I had told the customer service twice but no such responses from them.😶😞😞
May I know how you purchase the UC??
which one is Second
There used to be a notification indicator in the settings page, even though there's nothing to be notified.
I c.. I still get it
Routine repair or reinstallation exist 
after doing both only
I'll confirm again in 2 days after downloading all resources.. Thanks

Hello PUBGMobile staff , what can i do when someone stole my pubg account , i have all purchase bells in the game and proofs , please i need a help i spent so much money on this account😞
Please contact the customer service via the in-game settings for further assistance, @grand prawn.
but can they retrieve my account back when i speak to them?
this is my ID before it got stolen
If you answer the correct details when they were asking a question, you may have a chance to get your account back.
@grand prawn can you still access to that account ??
thanks panda i well answer them
no rock i cant , because it was linked to facebook account and android device , so when i check it the guy who stole it linked to an IOS device
he changed evehrything , thank god he cant change the account ID
what if i buy Ghillie suit in Metro BLACK market, will i be able to use in in normal mode
Contact the social media platform and the in game customer service, @grand prawn.
MODS
so i well talk to support via game , and see what they can do with me
@onyx dagger @night cloak @celest shadow @storm flume Now I don't expect pubg that Niether they will solve my problem nor they will refund my UC.😞😞😞
May I know how you purchase the UC??
@spiral jacinth
@muted patio no
@onyx dagger @unborn rampart wym guys
@Panda RazerGold

Ghillie suit is only for the Metro Exodus matches, if you're buying it from the Black Market, @muted patio.
You can find Ghillie suits in Airdrops for Classic Matches.
So basically yes, your UC got deducted because of you buying UC from an unofficial purchase web.
Official Way:
Buying UC in-game or
https://www.pubgmobile.com/pay/
So you wont get your UC back even if you contact customer service @spiral jacinth .
@Panda I have bouhgt UC from Midasbuy and payment through RazerGold
Oh Midasbuy, Contact the customer service then and wait till a reply come
@uneven pumice for this bug you just have to wait
How can I download pubg new update…?
@Panda you are the fourth guy to tell me to contact customer service
I have done it 3 times before
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.
#questions this is my lobby every time i login or restart and i am unable to enter the game after starting
And no response from midas team nor from pubg team
Panda is the no grass bug on purpose?
Alright, I'll check it out.
Hello, @simple cairn!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I'm just asking if it was on purpose
A bug.
Ok
@Panda no response from no one
Now I don't keep any interest
Pubg , midas all are fraud
Patience You won't make it faster by complaining it here.
We won't be able to assist you with the in game account issues, @spiral jacinth Contact the in game customer service and wait for a reply and Midasbuy through help@midasbuy.com
Read my message again.
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
I want play pubg korea on emulator any solution
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
Ok
oh @onyx dagger don you think it is kinda pointless for ghillie suit in mostly PvE mode?
I thought it legit costume
It is actually nice, @muted patio.
Feel free to discuss about it in #pubg-mobile.
When will PUBG INDIA release ??? Date ?
@vagrant forum Hi, after the update I no longer can access the game using my Wi-Fi, I tried with different devices same problem.
However, if I use a VPN or change to my cellular network I can access the game.
I tried changing DNS and changing my router IP but still get the same error
Clearly an issue with your WiFi. Contact your ISP. Also, be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service.
@vagrant forum Alright thanks... Just wanted to know if there is a possibility that this problem might be from PUBGM side...
Hi guys can you make the metro royale bosses more stronger? and also the bots? both in metro and classic mode?
there are also some bugs in metro royale . you can entrer the ground
@night cloak its because you are on emulator
@rough wraith after the MaJ you need two download the maps and packages again. because they change some stuffs on the maps
@brave axle download the ressource pack
@swift hatch 🤣🤣 i never start a game wothout downloading for your kind info just zoom the image and see there is nothing to download
my KR version is wont show events and prime plus section. how to i do fix it
We provide community support only for the global English version of PUBG MOBILE here, @stable marlin.
Hi just asking me and my team has played metro when my team mate got knock even when I got knock if you hide behind a crate and a box to get revived there a glitch and it sends you into the ground underwater
then where i can ask to about issus
Will India version continue with global rank???
wyh i cant play metro royale ??
Metro royale is not supported on emulators for now , sorry for inconvenience
Is pubg coming??
When will indian version will launch in india??? @polar marsh
im new to kr @night cloak
Please refer to this channel's pinned messages for further information, @cinder bloom @indigo cedar @bright ermine @serene bear:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
We provide community support only for the global English version of PUBG MOBILE here, @stable marlin.
Hello, @teal rain!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
What’s the deal with the metro royals beta test message? Can’t get in.
It is limited to a certain amount of users, @wicked flare. As it states it’s still in beta.
I am not able to pick items in metro mode . Pls help
my id banned without any reason
@timber cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please report the issue via #old, @bleak ferry. In your report kindly provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Short video clip of the issue.
Ok sir thx 
The quickscope switch is bugged
Hello, @warped seal!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Any knowledge about pubg india release
Please refer to this channel's pinned messages for further information, @bright mango:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Can I know where's the link for direct update of game?
@shy mist #news message
Pubg unbanning in india soon.Will there be cross matchmaking between global and indian version?
We provide community support only for the global English version of PUBG MOBILE here, @agile tangle.
How can i unban my pubg account
@whole quarry:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Just asking for conformation,
Is it just me or the bug of scope unable to slide downwards (camera rotation with ADS enabled) happens to everyone that is using hold or mixed scope mode
guys i cant login
i got this msg's
"connection error"
"not authorized"
"system error occurred"
guys i need help "i'm using the official emulator "gameloop"
You can now access #emulator-chat and #emulator-support, @boreal roost. Revert this at any time by sending .emulator in #481204134859505684.
hello iam (Zaid£B1) ( 5210023785 ) iam leave my account in 2020/6/9 because my facebook account was stole and he use hack iam back my account and i found hes banneded pleas message me and tell how back the account
by
Zaid saed
@neat hearth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, my account was suddenly banned, although I didn't break ANYTHING. I have not used hacks. Please unblock my account, because I bought on this account uc. My account was blocked for nothing. I think this is your bot's error. Please review my ban. ID 5250550995
@keen rivet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh why My account banned!?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
'Unable to connect to server. Please try a different network or grant WiFi access to the game in your settings. Error code: 689045556
what's that all about? My internet is really fine and I don't seem to find any issues with it. . .
I am unable to view anything other than Erangle in the game, even though everything is downloaded, it says to download them again 0/0 MBs to download -__- pubg at it's finest
when it's coming to playstore in India
@polar marsh why my account is banned....??!! my ID is "5357206336"
@hushed vault:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi, I don't understand why, when someone landed on place and killed someone with AWM, when It's 100 enemy alive
Cheater or what gift awm in secret place?
Hi i am facing some issues in my account as i am unable to download resources pack or maps in latest update
hello can i send video here?
When does the metro mod run? On the eimulator We want an explicit response on the date to fix the error. Our message must be communicated to the company and the developer The eimulator players should pay attention to it more than that. Every update is new, it is a problem and it will not be solved until after a long time. We want to solve the eimulator problems for me.
hello i wanted to ask if there is a problem with the servers cuz ihave a problem while playing that i saw a player on a side and suddenly in another place although my ping is 53 and my upload speed is 10mb and download speed is 60
i did tried to reinstall the game and tried fixing it but not much difference
The Metro Royale mode is currently under testing and will therefore be available only on mobile devices to begin with, @coarse vector.
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
Please refer to subpoint 4.5 in #faq for further information, @night cloak.
Hi, I don't understand why, when someone landed on place and killed someone with AWM, when It's 100 enemy alive
That is a visual bug, @lofty locust. If you have a screenshot or screen recording of it, feel free to report it in #old.
Hi i am facing some issues in my account as i am unable to download resources pack or maps in latest update
We provide community support only for the global English version of PUBG MOBILE, @tender portal.
Of, @versed scarab?
Can anyone share the image that pubg made officially for india?
Please move to #emulator-support, @night cloak.
You can discuss in #pubg-mobile , @potent blade.
@onyx dagger ok,sorry iwill move there now>>
Alright then, @night cloak.
@onyx dagger i cant see in this server can you tell where it was released
You can discuss in #pubg-mobile , @potent blade.
Please refer to this channel's pinned messages for further information, @potent blade:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
guys i am playing on mobile android any way to make a refund?
As you can clearly see that your game is lagging, @versed scarab.
What do you mean by "a refund", @faint silo? Please elaborate.
Can I have the following details @runic citrus?
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
Hello,how do I stop my game from laging
hello, I keep trying to login via Twitter (and Twitter is the only link to my main account) but I keep getting this, help please
Could you also send me a screenshot of your Talents menu in the Metro Royale game mode, @runic citrus?
I can’t find any such error on internet, please how do I fix this, or is this the dev’s fault for redirecting the wrong link?
I tried using my alt and the same screen as above was shown, Idk what to do, help please :(((
Thank you, @runic citrus. I figured that it is related to the talent. Please remove all your talent points from the Dexterous, it is currently bugged and you will not be able to open crates or loot boxes if you have this talent upgraded. I hope this helps.
Thanks alot for the immediate reply @celest shadow
I will give it a try ... much appreciated ♥️
can anyone help me with the Twitter login issue please?
I believe you are on iOS correct, @forest quail?
yes
The esports announcement channel has been archived, @stone kestrel. Please follow the official PUBG MOBILE ESPORTS social media instead.
You may refer to the message below for further information:
#community-news message
So I can’t have esports news sent to my server?
Do you have the Twitter application installed, @forest quail?
yes
You can follow the social media accounts instead, @stone kestrel.
:/ thanks
And no, you cannot since there is no channel to follow, @stone kestrel.
You find them anywhere, @night cloak.
im banned for 1 day what did i do
@pale cave:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Are you logged into your Twitter account on Safari, @forest quail?
no, I don’t use Twitter on Safari that often, lemme try that then
@night cloak it does not have a specific location, you need to look around the map.
Gold bar is an item that can be sold for a decent amount of metro cash once you return safely to the lobby.
Please do, RemineTheCat.
What is your region, @uneven pumice ?
I would like to know if i can use unicode letters instead of normal letters for clan and name tag when registering in pmpc?
@olive dove bangladesh
it worked, thank you @celest shadow
I would like to know if i can use unicode letters instead of normal letters for clan and name tag when registering in pmpc?
@onyx cairn
You are welcome, @forest quail. 🤗
Please log into your Twitter account on the Safari, @uneven pumice.
How do I report a player beside in game report?
Hello, @sharp bloom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
@sick shale Thnx man
'Unable to connect to server. Please try a different network or grant WiFi access to the game in your settings. Error code: 689045556'
Thank you
what's that all about? My internet is really fine and I don't seem to find any issues with it. . .
I am unable to view anything other than Erangle in the game, even though everything is downloaded, it says to download them again 0/0 MBs to download -__- pubg at it's finest
@Piston#0007 it worked 😍♥️ thanks a lot 🌹🌹
@night cloak
Please have a look at the pmpc rule book, subsection team names and logos to find an answer for your question.
You can find it in here:
https://pubgmobilepakistan.com/register/
@olive dove what
@uneven pumice sorry wrong mention, did you try to log in to twitter using Safari
I live in Pakistan but my region is Uk...i changed it 5 months ago,now i hv to apply for pmpc but after typing my number ,i dont get any verification code.,
In game supportis not helpful
N
I need to change it back to Pakistan region
The issue was forwarded already, and no need to mention all mods for this @vivid field
Forwarded?
Forwarded for tencent members to look into.
I really need it to get fixed, cause if i dont,i cant register in pmpc and tomorrow is last date for registration@spring void
You may contact Pakistani regional community in #735483472432594994 3.1 for info about PMPC. I do not think Pakistani ingame region is mandatory.
Ok
As you can clearly see that your game is lagging, @versed scarab.
@onyx dagger just in lobby its from the game update my Internet is speed and my phone isn't bad
ok thank you
You are welcome, @runic citrus!
Hi` metro mod not working @spring void
When India Bonus Back?
Region - USA
You mean undercover mode, @rose fog?
What do you mean by not working? @rose fog
undercover mode, @spring void
I have bug in metro royale missions
Yes, it seems like it is glitched.
What do you mean, @ivory steppe? I’ve done most of the missions so I’ll be able to assist you.
@rose fog @hot plover please provide a more detailed explanation of how it does not work.
Mission its: live for 20 minutes in one match
How long one game 30 minutes...
Click on the map in your next game and you’ll see how many minutes you have left to complete the mission.
İm looking that its saying completed but not passing mission
Send a screenshot, @ivory steppe.
This message appears
This feature is still in the optional trial version and you didn't get an invitation to try it
@spring void
I dont taked... When i will take i will send you
This message appears
This feature is still in the optional trial version and you didn't get an invitation to try it
@spring void
You don’t have to spam, @rose fog.
I don’t speak that language.
OK Can you solve this problem for me
Are you using emulator, @rose fog?
I don’t think it is available to emulator players right now.
It’s still under testing and will have a lot of bugs, maybe it’ll be published to emulator once it has finished its trial.
OK
If I report someone and it notifies me that a violation was found, does the reported player not get banned? I have still yet to receive my ban pan achievement even though I have 3 players that I’ve reported say “Violation found”
You mean the notification, @sly harbor? That’s just to confirm that your report has gone through.
No, I mean after processing and the system finds a violation
i need 64 bit pubg korea link
I think you only get the ban pan achievement by reporting someone via the customer service, that’s how I got my ban pan achievement. I don’t think it’ll give you the achievement if the system bans them, however, I could be wrong.
I reported them though
Pubg mobile india come or not plz reply sir???
@honest bronze I think this server is only for the global version of the game. The Indian version that’s being released will most likely have its own server dedicated for support
Will those two players, the ones that says “Violation found”, get banned?
@sly harbor, if it says 'violation found', then they are already banned.
@vagrant forum Why didn’t I get my Ban Pan achievement completed then?
The requirement for the ban pan achievement is to receive a feedback mail for the confirmation of a ban. This feedback mail, however, isn't consistent and isn't sent out to every player who reported a particular cheater. That's the reason why the achievement is still incomplete for you, @sly harbor.
So technically I’ve already completed it, I just have to receive the feedback mail for it to be completed?
Why wouldn’t it be sent out to everyone who reports a cheater and results in them getting banned?
Will do 🙂
Have your questions regarding PMPC been answered so far, @night cloak?
@onyx cairn it hasn't been answered yet
Can u find a player without knowing their id number or their full name (I know some of their name)
Please contact the PMPC support in the PUBG MOBILE Pakistan Discord server, listed in #735483472432594994 3.1, for further information. @night cloak
Out of curiosity, did you ever receive an answer regarding the situation I presented so long ago? It’s over now so it really doesn’t matter, but I’m still curious. @onyx cairn
If it's related to esports, please send an Email to PUBGMOBILE_ESPORT@tencentgames.com, @sly harbor
Yes, what’s your issue, @vale cosmos?
You may report his name via in-game report function, unfortunately we can't do much from this side, @vale cosmos.
I believe his name is typed as S͜͡s๛Fuhrer, @vale cosmos.
I’ve tried to search and couldn’t find him, maybe he has used a rename card.
Could be any of these letters: s͜͡S͜͡
Hi admin i need know whether you guys banned hacker or not bcoz i played 10 matches in solo,duo and squad. I killed by hacker who using ESP,speed and aimbot. But u guys posting we banned hacker we banned this much hacker just posting is not acceptable you guys show it in action. Now I'm afraid for Indian version if u guys release it it'll also hacked hacker can u use more advanced anti hacking system
when will be able to play royal metro on emulators?
After update game doing this micro lags or what is it. Is there any way how to get clear gameplay?
I have been playing since season 8 and never seen any hacker
I have been playing since season 8 and never seen any hacker
@void raft now that's a big lie or u r always under plat
again
when will be able to play metro royal on emulators? any ideas? please T_T
Hi, i got a ban for my account in 11/13/2020, i am not use any type of hacking or input or any unethical program, i use the game from season 5 and my account is very important for me, i hope from your company looking to solve this mistak, fast as we can, pubg its a very legal company and i am sure you will look to my problem , ID FOR ME ACCOUNT ( 5357206336)
@shy thunder:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to this channel's pinned messages for further information, @cerulean forum:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
hi emulator support says ,i come here?
Hi admin i need know whether you guys banned hacker or not bcoz i played 10 matches in solo,duo and squad. I killed by hacker who using ESP,speed and aimbot. But u guys posting we banned hacker we banned this much hacker just posting is not acceptable you guys show it in action. Now I'm afraid for Indian version if u guys release it it'll also hacked hacker can u use more advanced anti hacking system
@onyx cairn pubgm esports sa team on holiday?
What does it concern, @uneven pumice?
You may refer to this, @shrewd badger:
Hello, @reef elm!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Is metro out for everyone yet I’m not invited
Please refer to this channel's pinned messages for further information, @vale cosmos:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Nah man I got it 
My account has been banned and I haven't done anything
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
The reload button is metro royal can’t be moved I tried and it can’t be moved its glitched for me
i use the kr version of pubgm for a few days now but it appears that my events are bugged, they just dont show. the only one there is the weekly sign in one
We provide community support only for the global English version of PUBG MOBILE here, @cobalt cove.
@onyx cairn alright thankyou
hello
Please state your issue, @vestal hornet.
about account ban
@vestal hornet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
help
@night cloak u have bann-ed for illegal activities in game (not following the game TOS)
Hi guys I can’t login to may account when I use home wifi I have to login without wifi I need to know what is the problem even when I connect the wifi in game it get me out
@rich slate Could you try to create a hotspot from a different phone and use it to login?
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @river plover:
:white_small_square: http://bit.ly/37Lgfbm
Facbook stream
@river plover
Please report his page throuh Facebook reporting system. And if you have his ID you can report him in game or through this link:
http://cheater-report.pubgm.cc
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello I was banned today I really have nothing to reproach myself it's unfair I was banned for nothing since I have not played at all season 15 I just made Royal missions passes Someone could help me unlock my account please id 510630777
@dim socket:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I have done all that
Still can't login
Wtf
Since yesterday
Hi guys
We are unable to provide assistance if you do not ask a question or state a problem, @stone pasture. Remember to read through #faq before asking questions in the support channels.
@velvet remnant what is your region?
@velvet remnant what is your region?
@olive dove Africa
Why ?!!
I have reinstall the game 5 times
Please state your issue,@stone pasture .
@velvet remnant did you try different device?
Used vpn
Changed dns
Done lot of shits
Still the same thing
@velvet remnant did you try different device?
@olive dove no
@velvet remnant maybe there is an issue with your device. You are using smart phone, right?
@velvet remnant maybe there is an issue with your device. You are using smart phone, right?
@olive dove yes
If 2 person use 1 account it's against ToS?
It started yesterday
Don't know why
My pubg account is still okay
No ban or anything like that
I tried pubg kr, worked fine
Don't know what is going on
@velvet remnant we only provide support for the global version, also please avoid using the word ban in the support channels.
You can share details about your issue in #old.
@velvet remnant we only provide support for the global version, also please avoid using the word ban in the support channels.
You can share details about your issue in #old.
@olive dove yeah
It's pubg global I'm talking about
@velvet remnant i understand. However, you mentioned that the KR version works fine for you.
You may report this technical issue in #old so we can take note of it and send it to the dev. Team
hello my friend i was banned for 1 week i wana now why?
@cosmic oxide:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Help me please
Dear Pubg Team, Recently I have received a massage “Your account will be banned for violating regulations unlocks on 10-11-2030 then it’s showing account is disabled. But I had not done any violence against Pubg guideline please return my account
@errant beacon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
My gyro keeps getting inverted, not every time I scope in but about half the time, it only started happening with this last update
Ruining the game for me :/
Did you try repairing your game, @marsh hull?
Nope
Please try routine repair. And see if it's the same.
Log out and the little wrench right
Yes.
Thanks
If it doesn't help, feel free to ask here again. Someone will assist you soon. I don't know much about gyro. (I have never used it).
It didn’t work
My account was hacked, what can I do, I need help
Please contact the customer service via the in-game settings for further assistance, @unkempt pine.
Please do not use languages other than English, @median moth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Guys please please.. the one who stole my account changed something in the root file to make him login with a higher version. I Watched lots of videos to modify.. but ver over write the file .. do you have any solution ..if i can’t login he’ll unlink my facebook 🙏🏻🙏🏻 is
Can I find somenone to help with my banned account ?
@median moth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
ياجماعه قاعد اشحن وماتجيني الشدات ممكن تساعدوني ؟؟ ببجي ام المشاكل وينكم Help.
Please do not use languages other than English, @sleek hinge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Guys please please, i’ll lose my 3000USD account.. the one who stole my account changed something in the root file to make him login with a higher version. I Watched lots of videos to modify.. but ver over write the file .. do you have any solution ..if i can’t login he’ll unlink my facebook 🙏🏻🙏🏻
Help , I am recharging from the App Store balance, and UC didn't get it
Pls help my tournament registration is due and mu region isnt changing im not recieving tha text for changing the region by number
@vocal falcon What is your region?
This is the third time I gettting banned for no reason I didn’t do any thing bruh and it say that I get ban for user violation I just playing normally and getting banned pls help
@lofty reef:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why does my gyro keep inverting :/
What device are you on?
Android or IOS?
@night cloak can i run pubgm kr and global on same device?
@iron basin I don't think so.
😫
Software update or The game update?
Software update or The game update?
@night cloak
Im pretty sure you might want to do a force restart on your IOS device.
May I know what iPhone you're at?
11 pro
Why?
If ur talking to me💀
When India Bonus Back?
Region - USA
https://support.apple.com/en-us/HT201559
@marsh hull Here's a link on how to force restart on your iPhone 11, if the problem persists, dont be worry to contact us back.
@night cloak
@velvet remnant Im not sure, but this is what I got.
https://tencentgames.helpshift.com/a/pubgm/?s=server-connection-logging-in&f=login-failure&l=en
@gritty glade No ETA.
That worked thanks!
No worries! Happy to help you.
Screenshot?
One sec
This keeps happening over and over. Have tried force closing the app in between restarts and restarting the phone between restarts.
If you can't do a repair, you might want to try reinstalling.
I still get 4 fps in my loudout after the patch
Will this update solve the problem of the rewards challenge?
@night cloak is there a way to fix that
Hold on.
Why not reply
i need help my account was hacked 😓😓😓😓
Please contact the customer service via the in-game settings for further assistance, @night cloak.
i do it but they dont answer me :(
Can any one send me iOS pubg download link
😓 i write all the days
Refer to subpoint 5.4 on #faq @night cloak .
Hi
@night cloak what about my problem 🥺
State your issue @knotty jolt .
@severe drift I do not have an answer to that, rather than me answering incorrect, You might want to wait until another expert saw your message.
I'm not the only one having this problem like every tab is fine but when it comes to loudout it lags hard
I shipped to BGN and did not deliver UC
What's BGN? Is it a 3rd party store for UC?
My vehicle exit button is not responding well please help
•61012991849
•Vivo y95
•Cellular
•india
Have you tried client repair after updating @severe drift?
Have you updated the latest patch @slim roost?
How to report anyone who illegally purchase UC
Please contact the customer service via the in-game settings for further assistance, @dense lintel.
What do you meam by illegally purchase @dense lintel? Please explain
Carding
Report them to customer service in-game and local authority for scamming others
Can someone help me with the emulator, gameloop .. after the update I can’t get more than 30 fps !! My pc is i7, gtx1060, 16 ram ??!
You can now access #emulator-chat and #emulator-support, @cloud spoke. Revert this at any time by sending .emulator in #481204134859505684.
@normal fulcrum wdym
Hi
My graphics are not being loaded its blurry
And moreover i am unable to enter the game lobby after starting a match
I downloaded all the resource packs
My device: iphone xs
Both wifi and cellular
Any date of India verison release?
We provide community support only for the global English version of PUBG MOBILE here, .
@kindred echo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey
#questions My graphics are not being loaded its blurry
And moreover i am unable to enter the game lobby after starting a match
I downloaded all the resource packs
My device: iphone xs
Both wifi and cellular