#questions
1 messages · Page 1128 of 1
That‘s your old screenshot, it doesn’t have the ban image.
@hot plover yeah i told you it disappear
ehhh i need an answer dude
@hot plover you need to check that to understand
@hot plover his id 585882849
Hey i want to download pubg mobile kr can anyone give me official link to download??
We provide community support only for the global English version of PUBG MOBILE here, @cobalt axle.
It should be a new feature on this update @night cloak . Let me confirm that for you. I'll check it out.
Yes, I’ve checked. He is definitely a hacker so I’m guessing he has been banned. I’d check his crew information to see when he was last active, it says Last online: 9h ago as of now. Also, I just checked and his partner seems to also be hacking so it would be worth another report.
@night cloak take you time ❤
@hot plover so why did his tiers are not reset
bruuuh yall are srsly useless, i live in eu and my ping is 15ms !
and ur faq says battery lvl is low !? lmao
@hot plover yeah its so weird ba nn😂😂❤
@hot plover am going to report everyone he knows 😂😂❤
Seems like he just got banned a few hours ago, I would suggest waiting and check back later.
trying to login from twitter
@spark pilot i guess its a glitch or something but am sure he can't access his account
@hot plover tiers reset within a second bro...... what are you saying
Try and log in through another social media account, @nimble token. Try again later.
@hot plover anyway thanks man appreciate for effort ❤❤
@hot plover i only have twitter linked to my account
Any developer here who i could talk with ?
Only developer would be those with the community team role, @pastel stag. They aren’t easy to contact.
I need to talk with them like now
What is your question
What’s your reason?
Done like a few minutes ago
@pastel stag yeah i do get that bug always in arcade
Good then if you did it!
Your feedback will help improve the game. 
Actually, do you know when you enter a match now and it says performing a security inspection, I think that has to do with those ban images that you’ve been seeing, I think they have added more measures to ban hackers.
So I'll lose and lose ?
@hot plover yeah i guess lately lot got banned ahhhh i hate them hope the game get fair soon
Avoid saying that word or the bot will mute you, @night cloak.
Could you unmute him, @sand path?
They can dm the admins to unmute. No need to ping them 
Avoid using ban and unban next time.
woooow nice bot
Avoid using the word ban.
hmmm am gonna use pan
Most of them have disabled messages, @night cloak. That’s why they were pinged.
pan pan
soory am going off topic😂😂
Please avoid going off-topic. You may have unrelated conversations in #chat/ #pubg-mobile .
anyway thanks alot for your help ❤
I need help!!
State your issue, @craggy coyote.
Regarding Bonus challange
Please contact the customer service via the in-game settings for further assistance, @craggy coyote.
I had converted all my uc into bonus coins now I need them!!
Please contact the customer service via the in-game settings for further assistance, @craggy coyote.
Contact in game CS only they can help with account related issues. @craggy coyote
For account problems, only the customer service in game who can help you with that.
@craggy coyote what is your region?
Please read the pinned messages in this channel @craggy coyote , you can contact the customer support for further assistance.
What is the content of the 1,7 mb update new to the game?
Any details on return of bonus challange
did you read the pinned messages in this channel, specially this one:
#questions message
@olive dove When will Gameloop 7.1 Beta 90 fps be re-enabled? We cannot play😢
My pubg mobile was updated or something and now my exit button while driving is right next to the direction buttons so I accidentally clicking it.
When I go to driving layout the exit button is Greyed out. And if I go to controls layout the exit button is in a completely different location.
When is the new Indian version launching on play store @olive dove
use #emulator-support for such inquiry, @stark plank
Please refer to this channel's pinned messages for further information, @sacred beacon:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Nothing there
@sacred beacon @woeful swift
#questions message
@olive dove
Key mapping problem,
In the driver's seat in the car,
Get off from the right,not the left,
Inability to step nitro while driving,
Not seeing inventory without buying a bag,
Inability to lift our teammate with the F key,
Pixel distortion in graphics,
Don't be in the lobby and in the game,
When we activate the patterned grenade and fog in the lobby,not being able to throw it in the game,(We can only throw it when we remove the patterns)
Stuck,
There are many problems in the game.
Can you answer these? If yes,when will it be fixed?
@stark plank check the pinned messages in this channel.
@stark plank check the pinned messages in this channel.
@olive dove Understood.
Thank you for enlightening me and wish you continued success.
Thank you 
@gray shale
#questions message
How to hide my Total Popularity in pgm
I need someone who is an employee of PUBG
Thank you
@olive dove 😍
I cannot run the new mode Metro Mode on the emulator Gameloop. Why would I please fix the error quickly
My account has been blocked and I am willing to pay any fine
@misty galleon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to this channel's pinned messages for further information, @coarse vector:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Please refer to the pinned messages of this channel, @woeful swift.
My PUBG account has been classified because it was hacked from this hack
@slate bolt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@celest shadow there is something wrong with in game exit option while I’m driving
& though there no exit option in control settings 😑
Please refer to this channel's pinned messages for further information, @serene meteor:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Plz fixe this bug
Indian pubg launch date?
Why my account is ban 7 days
@visual holly:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can anyone help
indian version of pubg mobile lanuch date please
The update has been fixed but the Metro Mode on the emulator is not responding
State your issue @faint jasper .
The Metro Royale mode will be available in most of the mobile devices to begin with.
Currently metro royale emulator is not available yet.
Please avoid going off-topic, @faint jasper. You may have unrelated conversations in #chat.
Its fake
Leave that server.
NOTE: This is a support channel for PUBGM.
You might want to report that server to discord, not us. We can't help anything related to that.
You can mute the server or either leave, now go to #chat or #pubg-mobile .
@night cloak how can I report
Search discord support on google.
And now go to #chat .
@night cloak ok
The Metro Royale mode will be available in most of the mobile devices to begin with.
Currently metro royale on emulator is not available yet.
The update has been fixed but the Metro Mode on the emulator is not responding
Please contact Discord's customer service for this matter, @faint jasper:
@onyx dagger thanks
You're welcome @faint jasper.
@night cloak this is my graphics
indian version of pubg mobile lanuch date please
Kindly Refer to the pinned messages of this Channel, @woeful swift.
I want thank all the moderators for helping me out in bonus challenge issue.
Thank u very much i got my uc yesterday nd i purchased royal pass today only my rp is 99
Thank You
what is 1.7mb update
Hi i have a problem
We are unable to provide assistance if you do not ask a question or state a problem, @granite timber. Remember to read through #faq before asking questions in the support channels.
Why i have to face a lag when my inventory opens or while using inventory and how to change lobby graphics because the settings option is not working
hi, my id has been hacked via twitter, i have retrieved my twitter and have changed password but the hacker can still log in my account coz he has not signed out, can pubg mobile unlink my twitter instantaneously? please help.
if i do team up how many days will i get ban?@clear spindle
Is there Arabic server?
It starts with 7 days and increase on repeating teaming up @night cloak
It starts with 7 days and increase on repeating teaming up @night cloak
@normal fulcrum thankyou
i cant find the unlink option after the update is it removed?
Please contact the customer service via the in-game settings for further assistance, @gloomy spindle.
Let me confirm @night cloak
@normal fulcrum please 🙂
Can you share a screenshot @night cloak?
i have a doubt mates. using a 32bit pubg global which i downloaded from the official pubg site in my 64 bit phone will cause ban?
@normal fulcrum oh thnks fa d info mate
Why i have to face a lag when my inventory opens or while using inventory and how to change lobby graphics because the settings option is not working
@granite timber it's happening with everyone after update
How to do the Pacifist achievement... I know the requirements.. But how to do it. 
State your issue. 
Can you share a screenshot @night cloak?
@normal fulcrum yea
Can you share a screenshot @night cloak?
@normal fulcrum i am conencted with my email
You want to unlink email?
You cannot kill anyone in the solo match, @heavy vortex. The last enemy must die in the blue zone or by some other way and allows you to win the match with 0 kills. It's quite hard and you may need luck to be on your side.
You want to unlink email?
@normal fulcrum no FB
hmm
One of the social media is mandatory - excl email @night cloak
You need to link another account before you can unlink existing one
One of the social media is mandatory - excl email @night cloak
@storm willow ok thanks a lot 💋
I lost my account on May 28. I applied for restoration, they still haven't responded. I lost it stupidly. I untied a Google binding from him. And he was left untethered. The game was relegated and couldn't come to it anymore. I untied it because I switched to the iPhone. And I wanted to tie it to a blindfold.
hi please give me mythic😂
Please contact the customer service via the in-game settings for further assistance, @carmine lodge.
No begging allowed @sick marten
@night cloak what will happen with all weapons from inventory after Metro season
Please do not use languages other than English, @sick marten. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
can we unlink email from our account
@sand path man
what will happen to inventory after Metro season
will Tikhar remain in the game
@torpid quail help please
Need help i dont why is this showing that i hv not yet collected everything
Plss help
@muted patio
@celest shadow hi Lily, but what will be with Tikhar
I do not have any information on that yet.
well, that is unfortunate, Lily
Apologies.
No need, you are great.
have a look here. i am just getting kills messages. i cant see my enemies and even teammates. my gun doesn't displays. what i can do is just move. i have a good internet connection. you can chec k my ping too. same is the problem with war mode. it brings me to spawn island when i die in war mode and i cant do anything. i can just jump on spawn island and land there too
Hello, @covert umbra!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
they do nothing there. i submitted this weeks ago and still it isnt fixed. don't refer me there
Is metro royale permanent
It is not permanent, @night cloak. Feel free to refer to this:
😔 😔 😔
There will be a next chapter though, @night cloak. 😉
When im scrol down my friend list then after few sconds my friend list automatically scroll up this is headache.. How to solve this
Please do not use languages other than English, @drowsy nest. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
My account has been banned unjust. My game is 100% clean. I have not modified the game files. I have spent a lot of money on the game. Please return my account, please. Id 51771037699
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@drowsy nest
currently it is for mobile users only
not emu
There will be a hotfix patch today. This patch will correct some bugs and issues, including recent players showing up in your friends list as well as that scrolling issue, @clever wharf.
Bonjour quand je tire des UC j’ai ce message : 20 Uc is deducted from this purchase as a penalty for illegal purchases you have made in the past, just make sure you make purchases through official channels and remember that you can contact customer service for any issues you have.
This message comes to me when I leave
Please do not use languages other than English, @sharp bluff. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
@sharp bluff Contact customer service, you've probably purchased UC from unofficial website in the past
no i just buy in-game you never made out of order purchases already i have a credit card, and customer service can't help me
If we can't play the "metro" mode, why did you bring it? When I log in, it says you did not receive your invitation code. when can you play?
@violet mist bruh
for the 100th time i'm telling
metro mode is only for mobile users currently
Your purchase has been deducted as a penalty for illegal purchases you have made in the past. Make sure you only purchase from official channels and remember that you can contact customer service for any issues you may have
Good day When I make a purchase at Pubg this message is coming to me please help me
you might have purchased UC from other websites in past
thats why they have penaltised you
Please contact the customer service via the in-game settings for further assistance, @sharp bluff.
No, I buy from the game, I have a credit card, why should I buy it elsewhere
I tried with in-game customer service they didn't help, or I couldn't do I don't know what to do everyone is referring me to somewhere else
@acoustic sparrow what do you mean by fix ??
@sharp bluff where did you buy your UC from?
I want to change my riegon to Pakistan pubg mobile send me code i enter it and it said this was invalid and everyone in pakistan facing same problem
@sharp bluff where did you buy your UC from?
@olive dove ,,,,?????
I buy UC in the game
in game
Yes
how to fix buttun it
Please contact the customer service via the in-game settings for further assistance, @plain cape.
@acoustic sparrow reset your layout.
how am I going to reset everything
@olive dove how am I going to reset everything
@sharp bluff this message was not for you. Regarding your issue, you need to contact the in-game customer support so they can review your purchase data.
Ç
Gg the maj suck 3 guys in my team wtf
@storm flume i have already do but i didn't get response
Hey
pubg coming back in india
@modern turret What's the problem
@olive dove customer service can't help me we can't talk just give information
Im ban for no reason
@modern turret:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sick shale customer service can't help me we can't talk just give information
@sharp bluff Only customer service can help you with this, please state your issue properly and be patient
Ok thanks for your help
Unban date in India ?
@muted patio #chat
Hi
Any discord for pubg indian version
@sand path but that was pubg related
@green wolf Google it
India pubg mobile related date
Please refer to this channel's pinned messages for further information, @trim flame:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Hi <@&639889499718942720>,
I’m sorry to be a hassle but I’ve got a poor automated response from Tencent email support helpdesk regarding technical issues I’ve experienced with Midasbuy.
My support ticket number is: #29709071
Are you able to have someone internal chase this up and reopen the ticket? Account creation on the Midasbuy website is broken since yesterday.
Thanks for your time,
Jiulian
The graphics of my Conqueror tire in my profile is way too dull , the earlier one was way too better
Hello how i can talk to customer support
You may contact the Midasbuy customer service via this e-mail, @fierce apex:
Hello, @pine zephyr!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Please contact the customer service via the in-game settings for further assistance, @mellow laurel.
No they don't reply i need other way to contact them
You may contact the Midasbuy customer service via this e-mail, @fierce apex:
▫️ help@midasbuy.com
@celest shadow
I did already and they prematurely closed the ticket. That’s why I’m here 😦
India pubg mobile related date
Please tell me
I got bugs in-game
@trim flame 14/15
Hello, @odd bobcat!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Somebody make the metro mode fair! Accidentally clicked start when I couldn’t play and when I left the match before it even started, I lost all my stuff! 200K down the drain.
Have you tried doing a routine repair, @night cloak ??
14th nov or 15th @night cloak
Please refer to this channel's pinned messages for further information, @trim flame:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@clear spindle What should i have to select In Repair
Routine Repair.
@clear spindle any news on indian version pubg
Please refer to this channel's pinned messages for further information, @gray tendon:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Hello my account was banned for nothing what can I do
@opal nexus:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Guys srsly i guess there's a problem with this mission of surviving! I keep doing what it says but its not complete yet?
We cannot help with purchase issues here, @fierce apex.
PUBG MOBILE India Coming Date?
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Pubg mobile india coming date plz tell bro.. I seen pin but not mension in any update
This server is only for the global version of the game. Hence, we are unable to answer your questions.
How to contact india version @felix
When is Metro Royale getting released for emulator?
Aight thanks
What about hacker pubg mobile
Read that pinned message clearly, @honest bronze.
@clear spindle can u send that ss plz
@honest bronze
hi how to invite ppl
Where is pubgm-india-news channel?
india
every person in this server
@eager valve Routine Repair and Clear resources.
lmaooo
@clear spindle what should i select in repair? I tried delete resources, but not worked
@clear spindle everyone have pubgm-india-news
Well then reinstall is the only option, @eager valve.
This is the Global PUBG MOBILE server, @hexed kettle.
hey guys. 1 thing how can i fix this
my ipad runs pubg with no lag on wifi
but on my phone the wifi always causes lag
<@&481161015728406538> pls help
why does it take so long to match in undercover mode
اقسم بالله تصويب تلقائي
Please do not use languages other than English, @undone hazel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
how to submit support ??
I swear to God, an automatic correction
KR version event not showing
Auto aim
@PUBG MOBILE i changed my region from Pakistan to turkey for some events. Now i want to change back to Pakistan where i am living. I entered mobile number and verification code which I received, some Chinese appear. I am trying from 2 days. Same condition every time!
Numeric User Identification : 5116528709
Cellular : ZONG
Device : Vivo S1
Country : Pakistan
Hlo sir
Why nobody answered automatic aiming that kills me
We are unable to provide assistance if you do not ask a question or state a problem, @zinc ibex. Remember to read through #faq before asking questions in the support channels.
@storm flume I am sorry sir
My account has been hacked and the hack has been activated, and for a very old account from Season 1, I need my help
@wise kindle what happened to the account?
My account has been hacked and cheat programs are activated
Sir can u tell pubg mobile india is coming
@storm willow
If you die, the last one has 13 points. One dies 45 and one has lost 23 points
Date plzz
Hello, I have a problem with pub g. I can not solve it. Can you help me please? I do not receive the code in my g mail. I cannot enter my password although I have not changed it.
?
Getting some button pixalated... Like quick scope button.. Granade button... What can i do now..?
I need help
Did your account get banned ? @wise kindle
I need help Hello, I have a problem with pub g. I can not solve it. Can you help me please? I do not receive the code in my g mail. I cannot enter my password although I have not changed it.
@undone hazel I don’t see anything wrong in that
Yes, my account has been blocked @storm willow
@wise kindle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak email link?
Ok thanks
@zinc ibex #questions message
@night cloak Do not post your personal info.
Email link is still on beta. Please try after sometimes if it shows error
Your game is still riddled with hackers fix it
Is smooth + extreme option come in realme 6i
@storm willow This problem is only for me. I cannot login to my account for 3 or 4 days. Can you please help?
Sir can u tell pubg mobile india is coming 🙏🏻🙏🏻
#questions message @trim flame
@night cloak please contact ingame support for account related issues.
@night cloak #old
We cannot help with purchase issues here, @fierce apex.
@celest shadow
It’s not a purchase issue @celest shadow. I’m trying to create an account on Midasbuy, but the account creation system is broken. For the last couple days it keeps saying “Server Busy, code 1099” whenever I try to enter my email validation code to finish account setup.
@lime juniper do you have any knowledge of this issue?
I had successfully reported hackers and also applied for An Investigator so many times but still PUBGM Team is not giving chance as an Investigator
Understood, @fierce apex. Have you tried using Facebook to create an account instead?
@gray shale
@sick shale when will they select me??
hey i cant play the metro royale it says the system is still under beta .can u help me
What is the device you use to play PUBG MOBILE, @hearty bramble?
i am using emulator
@sick shale I am Trying from last 2 seasons for it
I've changed my region in pubg from india to Uk for some event will i get back my account in new indian version
@gray shale Have patience, refer to pinned messages for further information.
@sick shale ok BRO
@left drum yes u will
@hearty bramble ok thanks
Please refer to the pinned messages of this channel for your issue, @hearty bramble.
Understood, @fierce apex. Have you tried using Facebook to create an account instead?
@celest shadow
I am trying to do standard account creation. I did see the ability to link Facebook to Midasbuy to generate an account. But I’m kind of stubborn and want to avoid having to do this method (sorry! 😢).
my mission is stuck in metro royale mode, I did "survive for 10 minutes" mission but it doesn't show as completed on mission
@celest shadow what do u mean
The Metro Royale mode is currently under testing and will therefore be available only on mobile devices to begin with, @hearty bramble.
ok
do you have any idea how lond will it take to bring it to emulator @celest shadow
*long
I cannot change Region/Country in Basic settings. Option is not shown it's dissapeared. I know that if i live in Europe i cannot change it but i don't live in EU. Please HELP
@celest shadow Hi. I need help, I want to recover my account has been wrongly blocked🙂
You may have selected Europe as your region while creating the account, @night cloak. Hence, the option won't be available.
Very well, no worries.
Just for your information, I successfully created an account in https://www.pubgmobile.com/pay about a minute ago with no issues whatsoever, @fierce apex. Please select the correct country when registering.
@chilly dome, was it banned?
No information in that regard, @hearty bramble.
@celest shadow thanks!and bye
Device - oneplus 7 pro
ping 70 -120
I started to have high dysycn problem after the new update. i get a lot of dysycn. Like dysync is an issue , but i never had this muuch of a dysyync which i started to get after the updtae 1.1. Anyone who can helpp > I even did the stuffs all like rebooting mobile , router ,changing to other wifi data .Like dysycnc got an super power up after the update.
Very well, no worries.
Just for your information, I successfully created an account in https://www.pubgmobile.com/pay about a minute ago with no issues whatsoever, @fierce apex. Please select the correct country when registering.
@celest shadow
Ohh. Okay, cool!
I’ve been selecting my country of Australia. When that didn’t work I tried “Others”. Which didn’t work also. May I ask what device are you using to use the website? I’m using iPhone. Are you on PC @celest shadow?
@Felix Yes, they attended my account for 10 years because of one who hacked me from random
@chilly dome:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
anyone ? Device - oneplus 7 pro
ping 70 -120
I started to have high dysycn problem after the new update. i get a lot of dysycn. Like dysync is an issue , but i never had this muuch of a dysyync which i started to get after the updtae 1.1. Anyone who can helpp > I even did the stuffs all like rebooting mobile , router ,changing to other wifi data .Like dysycnc got an super power up after the update.
I'm on Android, @fierce apex.
@wise kindle still blocked?
with every new update you guys give us bugs thank you devs!
@stable bough yeah , i can't even enjoy my competitive anymore.
Hello, @sweet bone, @stable bough!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Cant get in chief, uninstalled and reinstalled, still nothing, i am ✨ screwed✨
I'm on Android, @fierce apex.
@celest shadow
Okay. I’ll try an alternative browser to Safari and see how I go.
after update agin cheater come wtf ez clap pubg noob deloper
Hello, @exotic quartz!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
hello
my gmail account has been hackeed and i cant access my account and i have proof of ownership of the account
i cant log in
Please contact the customer service via the in-game settings for further assistance, @night cloak.
i have tried but to no avail
One of my friends cant access metro royale. It says that it is still in beta and have not been invited to join. How can this be fixed?
I want to cantact to moderater
@celest shadow if I contact you a will get mute😥
why are the faces of the players so ugly? it used to be more detailed and now looks artificial. Won't this be fixed?
What seems to be your issue, @tacit night?
Feel free to share your feedbacks in #old, @violet mist.
@celest shadow look i will write my problem if i get mute what should i do?
@celest shadow iPhone XR
If it is about account suspensions, we cannot help you here, @tacit night.
Can you please ask your friend to provide the following details, @brisk bronze:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
@celest shadow I don't want to help i just want a reason what is happening?
Can i tell you my problem?
@mild pulsar this channel is for support purposes only.
5817310053
iPhone XR
Wi-Fi
Maldives
@celest shadow
I understood well
Please contact the customer service via the in-game settings for further assistance, @tacit night.
Someone knows the Polish language?
Thank you, @brisk bronze. Please inform your friend to try and repair his game. This can be done by logging out of the game, and he can locate the Repair button on the top right of the screen, and select the Routine Repair.
Thankyou
After unban of pubg in india can we buy uc using midas buy?
let the game release@heady prawn
No i am just asking a question
here you will only get support global version , check pins @heady prawn
Is it confirm that pubgm India is coming Officially?
cant post links, check DM@heady prawn
Where can we find all servers discord links
@sharp vine yes, soon. Its posted in their social media.
Ok thanks
I can’t change it still or does it not matter ? Will my main load out where the exit button is will be there when I get in a vehicle?
If i change picture on Twitter so there's still old picture in the game, is this a bug?
No it will just take time to change @rustic sentinel
@vernal blaze before it didn't take time.
@vernal blaze did you get the 1mb update?
Dear pubg team,
Recently I Have received a message "your account
Will be banned for violating regulations unlocks on 2030-11-07 15:58:39, Customer support E-mail PUBGMOBILE_CS@tencentgames.com"And then it's showing account is disabled.butt I had not. done
any violencr sgainst pubg guideline please return my pubg account.ID- PUBG 5661402283
Nickname- Rī๏īNīiīE
@sharp otter:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
So when I talk to my friend in discord while playing pubg they can hear themselves talking, how do I fix it
@celest shadow bit late but yes i changed my network
Yo lilly help meh
Anyone here having pixelated graphics after the update???
I can’t change it still or does it not matter ? Will my main load out where the exit button is will be there when I get in a vehicle?
A patch has been published to fix this issue, @vernal blaze. Please refer to #news.
So when I talk to my friend in discord while playing pubg they can hear themselves talking, how do I fix it
Try using the in-game voice chat instead, @glacial creek.
@celest shadow bit late but yes i changed my network
You may refer to subpoint4.5for further information, @vale hearth. Follow the instructions carefully and see if that helps.
But I want to talk to them even if I'm not in the game
Where to report and use of inappropriate profile pictures, this type of accounts?
@tiny loom:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I have added number to change region,but i am not getting any verification msgs
it is possible cause on pubg mobile
Try closing your in-game voice chat when you are in a Discord voice call, @glacial creek.
@celest shadow ?
it is possible cause on pubg mobile
Please contact the customer service via the in-game settings for further assistance, @vivid field.
i want to cause on pubg
Let me get back to you in a minute, @humble sierra.
@celest shadow i got banned now 10 years and i dont know why.. i used gameloop emulator and I had a problem with updating .. i removed gameloop and download it again and download the update from apkpure..after one day i got banned 10 years... you can check my account i didn't use any kind of cheating 0.. please be fair with me and check my account to sure
my id : 5633830782
please answer me fast
@green osprey:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
pubg ban my account
@celest sequoia:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
my ingame audio isnt working
@celest shadow
Try closing your in-game voice chat when you are in a Discord voice call, @glacial creek.
@celest shadow fixed it by my own but thanks
when will the update arrive in gameloop?
iam not able to play everybody else is playing
Poor guys getting muted because they were not patient😂😂
@torpid compass its there on game loop,where do you stay??
Should you encounter PUBG MOBILE accounts that has an inappropriate profile picture, please use the in-game reporting function, select Others in the category and type down the description of your report, @humble sierra.
The latest news in regards to the version 1.1.0 technical upgrades for security protection has mentioned this and will be punishing players who violates these.
We will implement stricter measures to detect and punish players who engage in malicious, rule-violating behavior such as making purchases through unauthorized services, boosting, selling cheats, advertising, pornography, scam, and use of inappropriate profile pictures, as well as illegal speech. Punishments will include muting, tier resets, and account suspensions of up to 10 years.
For the full announcement of the latest security update, please refer to #news.
Will the global account of Indian players be shifted to indian version?
Thank you for information. @celest shadow
Please refer to the pinned messages of this channel for further information, @zealous pier.
You are welcome.
Hello, my account on Twitter was hacked and my account on PUBG lost my last connection to the game 10/28/2020 ID number 5597147413 My name is before the change QK Shaheen😩
I have 80 days remaining in country changing but i want to change my country to Pakistan bcoz of voice pack.. What can i do?
@clever wharf You can't do anything, just wait
Please contact the customer service via the in-game settings for further assistance, @fossil tinsel.
ping is too high in Bangladesh what to do?? after the update
@storm flume have been in contact with them for 15 days, I only take an automatic response
hi am playing with ipad , but the sound not clear its deep , it feels like inside a cave but it gets clear only when i mute my mic , is there any solution for this please ?
Can i play metro on emulator=
@sharp gust which iOS version are you using?
@vagrant forum 14.2
What is pubg mobile india ? any our previous data and skins in global version be saved in or r make new account ?
inside the game ? @vagrant forum
ok thank you very much
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
Anyone facibg voice issue in pubg m?
@Machete 2.0 have been in contact with them for 15 days, I only take an automatic respons
where do i buy timed room cards. all im getting are the per use room cards
i want to buy a 7d advance room card
10 of them actually
@Lily i got banned now 10 years and i dont know why.. i used gameloop emulator and I had a problem with updating .. i removed gameloop and download it again and download the update from apkpure..after one day i got banned 10 years... you can check my account i didn't use any kind of cheating 0.. please be fair with me and check my account to sure
my id : 5633830782
please answer me fast
@shrewd ore:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@fleet robin You can't purchase that card from shop, it's available in RP rewards
so ill resort to buying one 7 use room cards every day
Yes
@vagrant forum Hi can you help me
Hello does the 90 FPs not working after the update in gameloop?
You can now access #emulator-chat and #emulator-support, @inner idol. Revert this at any time by sending .emulator in #481204134859505684.
@inner idol Ask in #emulator-support
@slim portal, how may I help you?
My account has been blocked for no reason for 10 year @vagrant forum
@slim portal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh Hello, my account on Twitter was hacked and my account on PUBG lost my last connection on the game 10/28/2020 ID number 5597147413 My name before the change QK Shaheen and how can I communicate with someone I am really in need of talking to someone
just asking
are there gonna be discounts on uc on special occasions like black friday
hi how to do this plz
Vector head has really changed
@fleet robin We don't have information about upcoming events
any history?@sick shale
<@&481161015728406538> hi how to do this plz
@fluid snow before he looked like a soldier and now he looks like a child
How can I install the Patch? Through Google playstore or by just opening PUBGM?
arcade match dont enter in gameloop emulator only war mode
My account has been banned without any reason knowing I did not violate the company’s rules and did not use any hack or other things. Please take the problem as soon as possible.
@full folio:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Which date pubg mobile india came back on play store...
not back game is ban in india
hey mods,wondeing if can answer me. im having an issue where my wifi is making pubgm lag on my phone. it works great on my ipad but on my phone lags
Why this icons are pixalated help
Using redmi k30... Recently shifted
Any please help... Tried... Reinstalling...data clear...
hello
I updated the game, but i cant play with metro.Its say me I havent invited yet in beta testing.Then why did they put it in the final version?
hay , so my account get hacked what can i do?
Using redmi k30... Recently shifted
@cunning wing Same here i downloaded all hd packedges
@cunning wing try download hd resources
Please contact the customer service via the in-game settings for further assistance, @junior zenith.
Please refer to this channel's pinned messages for further information, @keen lotus, @rustic sun:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
hello the vehicle exit button on mobile cannot be edited.
@harsh pond Have you tried after the hotfix patch today?
not yet bro its currently 4am and I have exams tomorrow @sick shale
I'll check after my exams bro
Hello I need some help my with account I can't log it in another phone
Kindly state your issue more Briefly, @potent root.
When I try to log it in another phone it start's Frome the beginning like I have to make a new account
Do you have any of your Social Media account linked with your game account?
Yha
If so, Kindly try logging in with it.
How to do that !?
@potent root
Do you mind sending a screen shot of the basic settings in your account (to check the linked accounts)
Yha sure
@night cloak
I need Help
You can Log in with your Google Play Games account, @potent root.
We are unable to provide assistance if you do not ask a question or state a problem, @winged hedge. Remember to read through #faq before asking questions in the support channels.
What u mean
This is a support channel, @mild pulsar.
@potent root did u try logging in with your linked email ?
@sick shale thx
Well, You can just log in to your Game account with the Google Play Games account, In your other device, Which is linked with your Game account, @potent root.
I did that
I have Sound Problem from 4hrs.. I can not hear my Team mate voice... Even I Reinstall Pubgm after That I have Again same Problem.. Please help me 😭😭😭😭
Try linking another account as well, @potent root.
How to do that !?
@potent root your in-game account is connected to google play, which means you can access your account from any android device.
Someone Help Me Please
Press the plus option at the top right of the screenshot, @potent root.
State your issue, @winged hedge.
@hot plover 👆
Kindly create a detailed report in #old, @winged hedge. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@potent root you need to log in to your google play first, then use it to login to the game.
@potent root
Using the other phone, go to google play app-> accounts-> add account->google.
Follow the instructions to add your account[the one associated with your game].
Once your google play account is added to the new phone you can login to the game.
Now open pubg
Hi pubg,
I think I took the ban by mistake
Please review my account
I want a quick reply
My Email: mahmouddeyaa98@gmail.com
My id:5199730299
@unique ore:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey Guys, When can I expect RP PRIME PLUS Subscription for iOS users and if it’s going to be possible at all ?!
Same here but is there any event for free UC if there is count me in
Bonus challenge
Why PUBGM don't make giveaways
G
@polar marsh iwant help
@calm sparrow explain your issues
@drowsy heath my acount has band but I didn't use a hacer
@calm sparrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Boxes on metro mode don't open anymore. UNPLAYABLE! FIX this now!
Remove the open crates faster talent, @indigo roost. That will fix it.
@hot plover I'll try it
Hi My account has been linked via email, and I lost access to the email. What do I do so that I can cancel the link (link email and phone)
@hexed bone downloaded HD Resources... But dosent work... Still same problem.. :(
@violet silo did... But still same problem...
@hot plover Worked!
Any updates on the ELITE RP PLUS Subscription for the iOS users ?! TIA
Please contact the customer service via the in-game settings for further assistance, @verbal seal.
That’s good to hear, @indigo roost. Same thing happened to me as well until I removed the talent. Seems like the talent itself is glitched.
@hexed bone downloaded HD Resources... But dosent work... Still same problem.. :(
@cunning wing it should be before installing the game to make it work but after the installation it wont work
how can i unlink ny fb account
@fleet robin log in from the 2nd linked social media account, then you can unlink your fb account.
Try to link another social media account to avoid losing the access to your account.
Invite link for this discord please
@brazen cradle check #735483472432594994
@olive dove thank 👍🏽
Hello, @serene meteor!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I contacted PUBG support and gave them all the information about my hacked account and they told me that they would contact me for a maximum period of 60 days, but I am afraid of the person who hacked my account playing irregularly because when I log in he tells me that the version of the game I used is old
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
Ask in #emulator-support
@rich sundial We can't help with account related issues, please state that issue to customer service
same problem
You can now access #emulator-chat and #emulator-support, @jade current. Revert this at any time by sending .emulator in #481204134859505684.
Ask in #emulator-support please
Okayyyyyy, sooo i have this huge problem about the purchasing thing! I have been playing this game from season 3 but i just played it like play purchasing and stuff in season 11, i always purchase all the UC in the legal way! Midasbuy or In game. But now im having this warn or notice about the UC deducting!! Can someone please help me! Because i dont want my account to be ban for something i didnt do or for no reason.
@night cloak Contact customer service please
It’s not banned yet yeah ?!
@sick shale i been reaching them out but they just took my email and never responded.
How can I stop this crash
@brazen cradle no i dont know
I have the SS of the conversation they just ask for my email, i thought they will be emailing me or something but no email no reply nothing
You can now access #emulator-chat and #emulator-support, @graceful flame. Revert this at any time by sending .emulator in #481204134859505684.
@graceful flame ask in #emulator-support
@night cloak did they give a response time or something ?!
@brazen cradle no they haven’t i keep on checking it out but nothing.
Nobody can help?
@night cloak You will need to write them your problem after giving them the email. Could you check if you have done it?
@night cloak the fact that they haven’t giving me any email to wrote to. They just asked me for my email. Thats it
Cause i would have done it if they did want me to write em’ an email about the issue.
@night cloak Just checked your issue. Your UC is being deducted because purchases from unofficial purchase methods have been made on that account in the past. The customer service will not help with that. All future purchases will be deducted until the UC amount purchased illegally is covered.
@night cloak how come tho? I been purchasing the uc in game if its not in midasbuy. Why would they do this? Issa mistake.
@night cloak Maybe someone else sent you illegally purchased UC and you have mistakenly spent it.
All UC purchases are synced with the server, so it shouldn’t be a mistake.
And if its true that i did purchase something how can i know how much or how long would they deducted uc from my account?
You can check your purchase history manually. Unfortunately, there’s no way to check it from the game’s side.
But all my purchase of uc is from in game. 🤷🏻♀️
You know better.
I do know and im telling straight facts.
Thats why, im here cause this is an issue. First time having this for playing this game for so long.
Unfortunately, the support cannot help you with this. Feel free to create a new game account if you wish to purchase something.
I dont wanna see 30 second metro royale mode promo everytime I start the game tf lol there should be skip option
@clear berry A skip option was added with the latest hotfix. Could you check if it’s still there?
@cinder cloud is there a way to check how much UCs anybody has sent to a particular ID ?!
@brazen cradle It is not possible, unfortunately.
@night cloak thanks , appreciate the help.
No worries!
I don’t know if this is worth a mention but to anyone who says they can’t open boxes in the metro mode is because the talent is glitched. The talent is meant to make you open boxes faster but instead it’ll just glitch stopping you from opening boxes. I’d suggest using another talent until it is fixed. The talent is called Dexterous and says 4% quicker when opening crates.
Before the update my recoil was zero but after the 1.1 update all my sensitivity is the same but it’s so trash not like it was before the update. There’s scope render the scope when you ads is super sensitive and the scope reticles are enlarged what can I do to fix this because I want my recoil the same as the 1.0 version 🤨
@balmy talon Please don’t share such screenshots.
My question gonna get answered 💔
but I can't play any gems because the hack kill me @night cloak
Hello, @balmy talon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Can i take to you ? @night cloak
@balmy talon You can read the message above.
I’ve posted 3 times and nothings happened tho.....
I'm send you request @night cloak
@night cloak The update just arrived a few days ago. If majority of the people do not like what you are not liking, there may be a change.
My account get ban 10 years
I'm playing with ipad and don't use hack @night cloak
@balmy talon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You just posted a screenshot of a hack, how are you not suspicious of hacking, @balmy talon?
I mean I’ve uninstalled the app and re installed it. Twice! And uninstalled the update and re installed it cleaned my game I don’t know how many times. Will pubg actually fix the scope render and recoil stuff
vpn also not work
@night cloak If it is a bug, it will be fixed. If it is a new feature, this totally depends on the player’s feedback.
@night cloak What is your country?
france
@night cloak If it is a bug, it will be fixed. If it is a new feature, this totally depends on the player’s feedback.
@night cloak I never got the update?
only not working on gameloop
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
other emulator works
Just ask in the correct channel.
i did no one have solution
@clear berry Which update?
where i can contact admin of game not discord?
Ask again in the emulator channel, @night cloak. Maybe it wasn’t noticed.
in discord no one know about game
@clear berry Which update?
@night cloak hotflix, it still only shows pubgm will issue update patch for bug fixes on 11/12 I never got any
@night cloak You can contact the customer service via the game settings. But I recommend going through #emulator-support first.
costumer service never reply
There’s unfortunately no other alternatives, @night cloak. You can try sending an email at PUBGMOBILE_CS@tencentgames.com.
this email never reply also i tried before xD
@clear berry There was a 2mb hotfix. Maybe you have already updated it?
@night cloak They do reply. But it takes time. Preferably a few days to a week.
Nope Didnt get any, it still shows same note about how pubgm will issue bug fix patch on 11/12
best solution remove game 
@clear berry Maybe it will be available for you soon. Keep checking the game every once in a while.
..is it out for everyone?
Because it is not available to you, I do not know.
I mean it is still 12th here and when I open up the game, it shows same not saying they gonna issue bug fix update
It will show the popup even after you install the hotfix.
Wtf lol it will show same thingy about how they gonna add hotflix on 11/12 or whatever?
This is what I get when I open up game
That’s what everyone will get. Just check if you still have the problem, or not.
I mean this time it aint even show metro royale 30 sec promo?
It was showing 2-3 hours back but it aint showing promo now
If you have watched the video, it won’t show you again.
@night cloak but how do I know if I already got bug fix update? Lol did they fix domination ground display bug in hotflix update?
@clear berry If there’s no issue you are facing, you do not have to worry about not getting the update. 2mb is a very smol number and you probably didn’t even get to look when it was updated. And, you can check the patchnote when you open the game to see which issues the hotfix addressed.
There is two bug I found
- Not getting customisation button in 6x scop in classic mode (getting it in cheer park)
- Exit button from vehicle is its on default location although I have customised it
guys please help !
now my clan leader account banned from 57 days ago now im Co leader by my another account when it will transfer the leader and who will take it? me or random person or what
it been 57 days for now the bot support said it should inactive long time so how long should be? 60 days or 90 or what
im scared my clan transfer to anyone strange lol
@thorn ledge Exit button issue should be fixed after the getting the hotfix patch, check #news for further information
anyone help !
You can contact with customer service, @wild current.
Hello, I am having a problem when writing someone's code, and it appears that it failed to retrieve the schema? What is the solution?
@small ravine What code?
6893-3626-0001-7920-085
@small ravine What's this code
This code is the code that is found in the control buttons settings. I am looking for this code for someone and I want to copy the control buttons
@small ravine Well they've probably made a new share which causes to invaild the previous code
Oh, oh, thank you for your great glory and we hope that PUBG is free of cheaters and saboteurs
Hello, @stuck cradle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
What's that bug
It's a bug I ever encountered as well, you need to relog to remove them.
you can submit the bug on #old
Is the any possible way where i can unbind the email linked because the email no longer mine cause i just sold the phone using that email?
Yes i still has access to the email in pubg and to the account itself @vital wraith
Ouhh wait i didnt see anything yet maybe because the picture didnt load yet

@vital wraith i dont know if my internet is bad , but i didnt see a thing in that😅
What about now?
Well if you can't see just open pubg and go to settings and there is a unlink option at the top right @main swan
@vital wraith is that possible for an email linked , cause i mean the third link
What third link?
Its not possible but you can try contacting the in-game customer service.
@vital wraith the email under the Two social platform bind
Ah
@clear spindle Ouhh means there is no possible way right?
But in-game customer service could help you.
Just unlink the email from the phone?
That is not how things work.
That is not how things work.
@clear spindle unlink/reset phone then the person that buys the phone won't have
why did i lose all my gear after leaving a metro royale game before it started
I mailed support team on 8 November and now its 13 November I didn't get any response and now hacker is using my 3rd link and he use my account
hello
@restive osprey
my meail login not working why?
Please contact the customer service via the in-game settings for further assistance, @sick swan.
emulator
You can now access #emulator-chat and #emulator-support, @restive osprey. Revert this at any time by sending .emulator in #481204134859505684.
thanls rebel
How to delete pubg account?
What about Indian version
Since the game is coming back to India, specifically as Indian version, what about the accounts on global version?
My friend is based on injustice 10 years can help
@tulip vigil:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
We provide community support only for the global English version of PUBG MOBILE here, @arctic stump.
Are you guys working on the HD textures issue? most of the things look pixelated, mountains / icons / outfits / cars, ( small pixelated squares everywhere even on the sea ) ... although im playing on HD since the last update and chose the HD package while installing the resources but still most of the things are in a low qulaity, is this a bug? for example as attached:
Hello. Please help. I need 180 distress. Only 180 ... Please help me because I need them badly.
Is there anyone to help me? 🤦
@remote obsidian:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can’t acces metro royal
@desert silo What Happen?
@desert silo
Bonjour how to get the consumer service to ask a question?
i bought 400 crossbow bolt but unable to put 10 into my backpack because its out of space even tho my backpack is ltierally empty
i just want to put 10 in it and i am forced to sell like 250 of my crossbow before finally be able to use the bolt
i changed my region from Pakistan to turkey for some events. Now i want to change back to Pakistan where i am living. I entered mobile number and verification code which I received, some Chinese appear. I am trying from 2 days. Same condition every time!
Numeric User Identification : 5116528709
Cellular : ZONG
Device : Vivo S1
Country : Pakistan
Hello! I have an issue here that’s been ongoing for quite a while now. I purchased UC but it currently shows that I have zero. Is there a way to fix this issue?
Nah it’s the same
Please contact the customer service via the in-game settings for further assistance, @chilly lotus.
It didn’t even fix
@night cloak
Ok thank you I’ll wait
How can i change password for my Email linked in PUBG MOBILE?
Pubg please do not do the server lock
#questions My events aren't showing In KR Version
We provide community support only for the global English version of PUBG MOBILE here, @young yarrow.
#questions Hello. Is it possible to unlink the account in the e-mail or phone number?
its not possible.
<@&481161015728406538> i got killed in a house while I was laying down and the guy was behind a rock so idk what happened
what's that
I have a squad of hackers i want to post here and see if someone could help report them. They use wallhak spoting everyone on map and go kill them.
Do not ping the moderators.
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
i have a problem about the mini-map.
after changing my controls for 4-claw playstyle, my mini-map became transparent, so i could only see the safe zone ring, so i couldn't see signs of footprints, cars, or even the small map itself. All i could see on the map was the safezone ring. Will reinstalling the game work?
@night cloak I always do but looks like takes 2 or 4 months to bann them or they even get lucky and dont get ban
Avoid using the word ban and unban @fickle solar .
Ok
panda can you help me?
@night cloak any ways to fix the minimap problem?
You might want to try repairing.
how to repair?
will reinstalling work
since the file is only 610MB...
Logout and the repair button is located on the right-hand top corner. This option will be used for further operations. There will be five options to repair the game, and choosing the most suitable one will help repair your game.
ohhh okay, but my brother uninstalled the game so after i install again maybe fixing it will work.
Alright, let us know if the problem still happens.
In vehicle customised control I can't move that exit button
It should be fixed now, could you try to customise it now, @young hinge?
Go into your other controls not vehicle, @young hinge.
someone encountering this? once you open your inventory in lobby the frame drops like crazy like from 60 to 10-20 once it loaded. this is not like this last version 1.0
Is bonus challenge not available in Singapore right now
someone encountering this? once you open your inventory in lobby the frame drops like crazy like from 60 to 10-20 once it loaded. this is not like this last version 1.0
@quiet falcon i was also encountering above issues but yesterday bug update made thing good for now
The event is not available for your region.
It’s a regional event.
@bronze stream
Bonus challenge available country ?tell me
Hello. About the UC penalty purchase, how or what can I do to fix this? I cannot purchase UC anymore because it’ll be deducted.
You bought UC from an unauthorised 3rd party store right?
If yes,
UC is being deducted because purchases from unofficial purchase methods have been made on that account in the past. The customer service will not help with that. All future purchases will be deducted until the UC amount purchased illegally is covered.
@chilly lotus for example if u purchase 500 uc in a illegal unofficial way nd used it. then 500 uc will deducted if u recharge after that u can recharge it.
Let him answer peacefully, do not tag him.
im not starting a war. nd tagging is not crime lol. tag is fa letting him know that we answered his question
@night cloak 
Anyone tell how to find ip for pubg mobile??
Are you guys working on the HD textures issue? most of the things look pixelated, mountains / icons / outfits / cars, ( small pixelated squares everywhere even on the sea ) ... although im playing on HD since the last update and chose the HD package while installing the resources but still most of the things are in a low qulaity, is this a bug? for example as attached:
@rapid meteor what's your device coz i am facing the same issue
Hi when is deadline to update the game?
Because my game have ping I told it to providers and they asked me for ip address or sever address.
@lofty spade 15 nov
@night cloak peace has nothing to do with tag lmao. nd tagging is not crime . tag is fa letting him know that we answered his question. grow up😂
Delete that message, Let's not fight.
So by 15 November I have to update otherwise I can’t play correct?
@night cloak You may Stop Now.
Hey anyone replay.
@night cloak @night cloak go somewhere else
Please it's urgent.
@rigid wraith you can have an IP of pubgm its illegal i guess!
@night cloak you want a server mute??
Bro they asked me for ip for fix this issue.
Asia.
I am not able to pickup items
India.
@night cloak no offense mate. i just helped him✨
@night cloak Please be kind to your fellow server members, if you have any complaints regarding them you may ask an available moderator.
@rigid wraith you are not allowed to play in india,we can't provide you support
@rigid wraith just ask them to choose better routing when the indian version arrives you will be good to go.
Ok
@slender wharf im always kind mate. but his/her tone was not polite. but anyway its not a prob. its in d past :)
@night cloak you can stop now as you were answered by a Moderator
@iron basin i have a doubt . u r not allowed to provide support fa players in india or fa india version pubg
Alright head to #pubg-mobile / #chat .
@marsh kraken u may stop as you were answered by me
What's this
@subtle mulch It's just a reminder for some updates.
Un ban india?
Not Sure.
What's mean DEV LOG
@subtle mulch You can watch the video provided, I suppose.
@subtle mulch lol who knows😂
What's mean DEV LOG
@subtle mulch It's just a show like type to remind you that something will be done or given etc. On 15/11/20
In short just a Reminder
Pubg mobile india unban date?
@subtle mulch No ETA (Estimated Time Arrival)
ETA?
Estimated Time Of Arrival. @marsh kraken 
Can you tell me ETA date
No estimated time of arrival so can't tell.
@night cloak My apologies.
hello where is prime plus in pubg kr i cant found it ?
We provide community support only for the global English version of PUBG MOBILE here, @chilly light .
Can anyone tell me where i can sell my pubg account?
@sonic hazel Selling account violates the PUBGM Terms Of Service! No selling of accounts are allowed.
Kk
Will 90 fps be available on Xiaomi Redmi Note 8 Pro?
@night cloak nope :-) sadly as it is a 60hz display
@quiet falcon i was also encountering above issues but yesterday bug update made thing good for now
@bronze stream mine not fix after the bug update.. Sad 😔
Ok thanks
Any mod here
We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.
Plz I need help
We are unable to provide assistance if you do not ask a question or state a problem, @marsh ibex. Remember to read through #faq before asking questions in the support channels.
What help are you looking for @marsh ibex?
Is this an update or downgrade??
First exit button,, then a patch update fixed it
now no teammate sound.
People will leave this game soon.
every patch update means fixing old bug & adding new bug??
when teammate sound will fix?
@normal fulcrum actually sir I accidentally purchased rp points worth 650 uc
Actually I don't want that Rp points can I get refund or it send to someone else
Please sir help me out
Please contact the customer service via the in-game settings for further assistance, @marsh ibex.
@marsh ibex Unfortunately, anything purchased in-game are not refundable.
That 1000 Rp points are useless please suggest any solution
Because I spent 650 uc by mistake
You can redeem the points and purchase something from the RP shop.
My Rp is 14
@normal fulcrum maybe i asked a question also.
when it'll fix??
I can't purchase anything..
We currently do not have a specific release date for the upcoming update, @alpine brook. Once we do, we will publish further information in #news.
Please sir give any solution
Then you can upgrade your RP level. Remember that you cannot use the points in season 16. Make sure to spend it within 3 days.
nice,,,, typical bot message.
what kind of mods u are when u don’t have any info :/
You can purchase RP points for your friends too. Anything purchased for yourself cannot be sent to others.
😭 Nepali server will come or not?
We are mods @alpine brook. We are not affiliated with Tencent, PUBG MOBILE or their Customer Support team
Any other solution please help me
@marsh ibex You don’t have other solution at the moment.
@normal fulcrum but mods even don’t know when teammates sound will fix!!
ok posting in feedback
@night cloak 😭😭
Moderators are volunteers helping moderate this Discord server, @alpine brook.
@bold siren can u say when will the update arrive on emulator?
You can now access #emulator-chat and #emulator-support, @torpid compass. Revert this at any time by sending .emulator in #481204134859505684.
Any pubg mobile india discord server?
Google it.
In emulator 90fps is gone after combat and lobby settings update ..in the gameloop support they said that 90fps issue wasn't gameloop problem
Any support for getting 90fps ?
You can now access #emulator-chat and #emulator-support, @wet marsh. Revert this at any time by sending .emulator in #481204134859505684.
Please use #emulator-support, @wet marsh.
Okay
We currently do not have a specific release date for the upcoming update, @torpid compass. Once we do, we will publish further information in #news.
Where to find info about leveling up in metro mode? What makes you level up? Kills? Time spend in the map or the money?
All of those?
All.
how to complete the daily mission? I've survived more than 10 minutes in like 20 matches still it's not done! What is the hidden condition?
Hello, my e-mail account and twitter account were stolen. I can only enter my account with facebook. Can I delete Twitter and email from the support team
bonus challengw not showing please
When pubg india will released ?
Any date ?
Please refer to this channels pinned messages, @muted obsidian.
That is normal for when a new season is soon to begin, @mystic monolith.
Please refer to this channel's pinned messages for further information, @muted obsidian:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Sir Any News about Email Unlink Future
No there is not, @primal tulip.
@night cloak please Add that option because someone hacked my account and Connect thier Email I can't Unlink that So Please add that in the next Update it will be helpful..
Already posted
Why isn't my alt able to join metro?
Do you get a error, @mortal jolt?
"This feature is under beta testing, and you have not invited to test it out"
That’s your answer there.
Do you have to be a certain rank?
No. You’re selected randomly.
When the mode is no longer in beta all users should have access to this mode.
Alright, thanks!
No worries! Have a splendid day/night ahead. 
hi guys, i need some help
gameloop "system error occurred.failed to login"
what should i do?
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/, @fringe pebble.
Please do not use languages other than English, @fringe pebble. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
