#questions

1 messages Ā· Page 1121 of 1

woven atlas
shell kindle
#

my uc isnt in my mail box

manic dune
#

what

slender lintel
#

I need help with a mission

sick shale
#

@slender lintel Which mission

slender lintel
#

Library achievements@sick shale

sick shale
#

@slender lintel So what's the problem with it

slender lintel
#

We will make team up and complete it

#

@sick shale

sick shale
#

This channel is for support

slender lintel
#

Ok@sick shale

night cloak
#

I want link to report youtube channel promoting hacks

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

vagrant forum
#

There are multiple channels getting reported every day. It has to be reviewed manually so it takes some time, @night cloak.

#

If they do feature cheating content on their channel, it will be taken down soon.

limpid bloom
#

When is the 1.1 update gonna come out

#

And what's gonna be in it

vagrant forum
#

Expected to be on November 10th.

#

Patch notes will be released soon.

limpid bloom
#

Ok

alpine flower
#

Also he wanted to know how to get into beta

vagrant forum
polar marshBOT
#

@jovial ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

rustic sentinel
vagrant forum
#

Click on the ? button, @rustic sentinel.

rustic sentinel
#

How much uc of all?

vagrant forum
#

Click on it, it will show the details.

rustic sentinel
#

Ah ok thank you

left drum
#

is pubg coming on 15 November šŸ„ŗšŸ”„?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @left drum:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

ocean ibex
#

New about pubg in India

onyx dagger
#

Please refer to this channel's pinned messages for further information, @ocean ibex:

ā–«ļø PC: Click on the pin icon located in the top-right of the channel.
ā–«ļø Mobile: Click on the channel name and select Pins located at the top.

swift aspen
#

Mice not worked !!!
Any body help me ?

storm willow
#

Region? @swift aspen

opaque marsh
#

Hey, please help me. My account has been hacked through Facebook, and the thief has linked Twitter to the account and we are entering with each other and linking an internal email and getting help and quick response

swift aspen
#

@storm willow
Europe

opaque marsh
#

Hey, please help me. My account has been hacked through Facebook, and the thief has linked Twitter to the account and we are entering with each other and linking an internal email and getting help and quick response

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @opaque marsh.

lavish nimbus
#

how some players in India are able to play Pubg Global?

polar marshBOT
#

@vapid dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

pale cave
#

why when i watch ads in daily mission it does not count

polar marshBOT
#

@torn onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @lavish nimbus:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

pale cave
#

why when i watch ads in daily mission it does not count
...

lavish nimbus
#

clear cache and see if you dont have ad blocker in mobile

pale cave
#

ok let me try this

subtle mulch
#

Pubg mobile coming soon india, November 15th it's true?

storm flumeBOT
#

Please avoid going off-topic, @livid vapor. You may have unrelated conversations in #chat.

#

Please avoid going off-topic, @chrome dust. You may have unrelated conversations in #chat.

#

Please refer to this channel's pinned messages for further information, @subtle mulch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

green wolf
#

I cant redeem for bonus challenge

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @green wolf:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

green wolf
#

When i got killed by hackers i didnt get
Deathreply option why?

shadow venture
tame thorn
#

@storm flume when will Pubg unban in India

vale iron
#

He is using hacks please ban him

tame thorn
#

@vale iron who

vale iron
#

I gave the link Look

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @vale iron:

:white_small_square: http://bit.ly/37Lgfbm

#

Please refer to this channel's pinned messages for further information, @tame thorn:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

vale iron
#

HisGAME Id - SaTiShMoheYT

onyx dagger
#

Kindly state your issue more briefly, @shadow venture.

#

When i got killed by hackers i didnt get
Deathreply option why?
Probably the Death replay option is Disabled, @green wolf.

near spade
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @near spade. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@near spade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

safe surge
#

I am carrently playing pubg mobile globle in india my accound has not get ban.... I am not using vpn dns nothing but i am playing pubg in future my acc got any problem plz give any aswer

#

@night cloak

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Plz any one give answer

onyx dagger
#

Please refer to this channel's pinned messages for further information, @safe surge:

ā–«ļø PC: Click on the pin icon located in the top-right of the channel.
ā–«ļø Mobile: Click on the channel name and select Pins located at the top.

shadow venture
#

Can't back my original region bangladesh

onyx dagger
#

You can link your Phone Number for that. @shadow venture

safe surge
#

@onyx dagger plz give proper answer

shadow venture
#

No i'm useing one time for change region with vpn but now can't back original region showing australia i'm from bangladesh

onyx dagger
#

You need to check the latest Pinned message of this channel, @safe surge.

fast badger
#

Please ban the hackers I am pushing conqueror next season plsss

onyx dagger
#

You know that VPN is Not Recommended, @shadow venture.
Also, You can try linking your Phone number.

full laurel
#

Whether pubg mobile india launching by 15th of this month??? thinking

shadow venture
#

But not link showing error šŸ˜”@onyx dagger

safe surge
#

No

onyx dagger
#

Hello, @fast badger!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

ā–«ļø http://cheater-report.pubgm.cc/

#

Link showing Error, @shadow venture?

shadow venture
#

Yes they said ur number not support

onyx dagger
#

Then you may have typed the wrong number. Kindly Try again after some time, @shadow venture.

shadow venture
#

@onyx dagger see

onyx dagger
#

The Feature is in BETA version, @shadow venture.
I think you just need to Change your in-game Region right?

#

If so, I believe that you can change your Region in-game via in-game settings.

fast badger
#

Oh so serious banning hackers tell me the name of the hacker you have banned

shadow venture
#

@onyx dagger when this option come stable

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @shadow venture. Once we do, we will publish further information in #news.

onyx dagger
#

I think you should sometimes check out #news, @fast badger.

dusky orbit
#

When pubgmobile Unban in indiašŸ˜” 😨

night cloak
#

I believe there is a list in-game, @fast badger. You can check that by clicking ban > violators.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @dusky orbit:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

polar marshBOT
#

@dusk heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

No need to share personal information, @shadow venture.

shadow venture
#

i'm not share but i'm share my issue 😩

formal tinsel
#

Support

polar marshBOT
#

@formal tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

real solstice
#

pubg unban date in india???

storm willow
hard burrow
#

Can I find out who is in charge

vagrant forum
#

In charge of?

hard burrow
#

I need information about a topic

tired fractal
#

What topic?

hard burrow
#

I can't write. Difficult

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @hard burrow. Remember to read through #faq before asking questions in the support channels.

kind violet
#

hi why my facebook profile picture in glitched? I can't visualize it in the game, still the black default avatar

tulip bane
#

hello

#

why is pubg not replying to my in game messages

night cloak
#

I need support

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

vagrant forum
#

@kind violet, what do you mean? Can you show a screenshot?

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @tulip bane.

night cloak
#

When I use my Bluetooth headphones on calls/ discord, my friend tell my my mic is perfect
But when I speak in pubgm, they say it sounds like I am under the water
What is the issue here and how can I fix it

kind violet
tulip bane
#

please real person <@&481161015728406538> reply to me

vagrant forum
#

Try doing a routine repair and see if that works, @kind violet. Also, ask your friends if it looks the same on their end.

#

@tulip bane ?

kind violet
#

Try doing a routine repair and see if that works, @kind violet. Also, ask your friends if it looks the same on their end.
@vagrant forum same, it doesn't change

tulip bane
#

@vagrant forum pubg is not replying to me

tired fractal
#

@kind violet I think you need to change your profile picture ingame from 'default' to 'social media'

tulip bane
#

i am uploading screenshot please see them. i have been messaging them every day for the past 30 days

kind violet
#

@kind violet I think you need to change your profile picture ingame from 'default' to 'social media'
@tired fractal how?

vagrant forum
#

Wait for a reply in-game. We are not affiliated with the customer service and hence cannot help you here with that issue, @tulip bane.

kind violet
#

oh i did it but it still the same nvm

tired fractal
#

Send a screenshot?

kind violet
#

how can i repair without exit the account?

#

Send a screenshot?
@tired fractal

tulip bane
tired fractal
#

Send a screenshot first and maybe i can see what your issue is

kind violet
#

first one is deafult, second is social media

tulip bane
#

@vagrant forum how long it takes pubg to reply?

tired fractal
#

What social media did you link? @kind violet

kind violet
#

facebook

tulip bane
#

im sure it does not take them 30 days for a reply

vagrant forum
#

Have you tried to log out and then logging back in, @kind violet?

kind violet
#

yep like 2 or 3 times

night cloak
#

Hi can i talk to an admin. Its serious issue.

kind violet
#

can i repair the game without left my account?

tired fractal
#

@night cloak What's your issue?

celest shadow
#

Please state your issue, @night cloak.

tired fractal
#

can i repair the game without left my account?
@kind violet I don't think you can

vagrant forum
#

@tulip bane, what was the issue for which you contacted them?

kind violet
#

@kind violet I don't think you can
@tired fractal if i left settings will change?

tulip bane
#

i asked them to unlink email and phone number from my account.

tired fractal
#

@kind violet I'm not sure what you are trying to say

vagrant forum
#

What was the last response from them?

kind violet
#

if i left my account, my settings gonna get reset?

vagrant forum
#

No, @kind violet.

kind violet
#

ok ill try thank you

night cloak
#

When I use my Bluetooth headphones on calls/ discord, my friend tell my my mic is perfect
But when I speak in pubgm, they say it sounds like I am under the water
What is the issue here and how can I fix it

tulip bane
#

@vagrant forum last reply was on october 12.

vagrant forum
#

Does your Bluetooth headphone come with an inbuilt microphone, @night cloak?

tulip bane
#

i am sending screenshot here wait couple minutes plz

night cloak
#

@vagrant forum no
It’s fine in any other app, just not pubg mobile

limpid bloom
#

What is the 1.1 patch notes

night cloak
#

@celest shadow i will write again caz i cant see first time.

celest shadow
#

You should contact our customer service for further assistance in this regard, @night cloak, and the customer service of your social media and/or e-mail account in question. Please refer to subpoint 2.8 and 5.3 in #faq for further instructions.

limpid bloom
#

@Lily do you know what the patch notes for 1.1 are

night cloak
celest shadow
#

It will be released soon, @limpid bloom. Stay tuned.

limpid bloom
#

Ok

night cloak
#

Just time is running and my acc worth much money.

limpid bloom
#

Do you know when

night cloak
#

@celest shadow can i get in contact to the someone to suspend my account or can i do it myself.

tired fractal
#

@limpid bloom They will probably come out when the update releases and they will be ingame too i think.

limpid bloom
#

Ok

night cloak
#

@tired fractal @celest shadow can i get in contact to the someone to suspend my account or can i do it myself.

tired fractal
#

Why do you want your account suspended?

vagrant forum
#

@tulip bane, as mentioned in the response message from the customer service, they will contact you. Please be patient. They are the only ones who can help you out with that matter.

night cloak
#

@tired fractal some guy has stolen my twitter a d linked my mythic fation account to some third link. My account was linked only to my facebook and twitter. Im afraid he does something bad to it. He already removed all my friends and changed my name and flag. The acvount worth 1 million uc.

#

@night cloak i need urgent and quickly help before its to late.

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

celest shadow
#

Only the in-game customer service and the social media support can help you, @night cloak.

night cloak
#

@storm flume i did to both but its talking them ages. Time is running and i relly didnt sleep for 2 days from this issue now. I just want it suspended

rugged temple
#

PUBG releasing date in India?

vagrant forum
#

@night cloak, I'm not sure why that might be happening. Unfortunately, I won't be able to assist you with that.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @rugged temple:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak
#

I have all the information and more about purchases and refistrations

tired fractal
#

@night cloak They are working on it and you will need to wait for a response from them.

night cloak
#

@tired fractal if something bad happened to the account. At this monent no one can help right?

#

Sorry for beeing noisy but you understand my situation here.

tired fractal
#

Only the ingame customer support can help you if something happens to your account.

night cloak
#

@tired fractal ok thank you.

tulip bane
#

@night cloak waste of time

tired fractal
#

Your welcome, @night cloak

tulip bane
#

they didn’t fo mine in 2 months. stop waiting u already lost ur account. just like i have

night cloak
#

@tulip bane what?

tulip bane
#

pubg in game customer support is dead

#

no one reply to u. same issue happened with me. some guy hacked my account and linked his email with my account

#

he daily logs in. i requested pubg in game support on septmber 16th. they still haven’t done it.

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @night cloak @tulip bane.

celest shadow
#

Please move to a discussion channel now.

tulip bane
#

we need support here. why should we move to discussion?

#

account worth millions are stolen and u pubg is doing nothing about it

celest shadow
#

The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait, @tulip bane.

tulip bane
#

i mean what kind of company is this. no real email to contact them no contact number. all u can do is wait wait and wait. for nothing to happen.

strange sonnet
#

Is pubg coming back in India?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @strange sonnet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

strange sonnet
#

Ohkya Thnks

rigid bear
#

Hello

tulip bane
#

the bot took my information on september 16th 2020. and he redirected my request and told me to wait for 30 days. its been 51 days. my issue still remains. If hacker uses cheats in my account and i lose it. who will be responsible?

#

how will get my account back?

celest shadow
#

If the customer service did not respond to you or give a follow up on your issue within a reasonable time span, you may send a message to the conversation as a kind reminder, @tulip bane.

tulip bane
#

i have been sending them reminders everyday since the request. they are sleeping no ones is replying.

#

@celest shadow the email replying service is also handled by bots. which means they cannot help too. all they said was message us in game support. which i have done everyday for the last 51 days. and no response

fresh cedar
#

Hi. I asked this question but I wanted to be 100% sure. So I played for a title but didn’t get it because of my level. Do I need to have exactly level30 or 30+? I don’t want to waste another week waiting for that title..

opaque marsh
#

Hi

sick shale
#

@fresh cedar Not sure but it might be 35+

#

I don't have a guaranteed answer, unfortunately

#

You're referring to regional titles by the way, right?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @opaque marsh. Remember to read through #faq before asking questions in the support channels.

opaque marsh
#

My account in PUBG has been hacked by an Indonesian. Please help in recovering my account

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @opaque marsh.

fresh cedar
#

You're referring to regional titles by the way, right?
@sick shale Yes

desert dagger
sick shale
#

@desert dagger You can provide your feedback in #old

bright root
#

Welcome to Beji.

#

I sent a message to Beji Mobile on the reasons for blocking my account 3 days ago and I have not been answered

sick shale
#

@bright root Is your account banned?

opaque dawn
#

hi bros one help please report this player is Hacker bros I'd 5822685992 only aim bot and x ray Hacker report noob Hacker

storm flumeBOT
#

Hello, @opaque dawn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

opaque dawn
#

Please report

lament pilot
#

Guys youtubers says pubg india launch on 15 nov, is that true?

polar marshBOT
#

@tender arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @lament pilot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

empty meadow
#

I need help
My account has been hacked and when I got it back i found it banned šŸ’”šŸ„ŗ

polar marshBOT
#

@empty meadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@fleet dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

dim haven
#

5180531988
PUBG Support Team , I want to say that I got banned on my PUBG account by mistake and i need your help to fix this mistake ( banned for 10 years ) . I have not use any type of hacks or tried to cheat in any match so I think you should review my account recent activities and confirm that there's nothing to ban my account , all information has been listed , hope you'll check this issue as soon as possible .Thanks PUBG Team .

polar marshBOT
#

@dim haven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

lament sky
#

Even without circle in center it says so

sick shale
#

Special characters count

lament sky
#

Count for how much?

sick shale
#

Idk it depends on the symbol, but the first one (Ł) should count as 2 characters I think

lament sky
#

Hmm, so cap is 13 or 14?

#

Since, I'll try removing some

sick shale
#

14, read the message in your screenshot

lament sky
#

Oh, sorry, I'm just all so confused

#

Not quite what I wanted but. Thanks for help

visual tendon
#

Hello I still can't log in to my profile via email! My nickname in the game SteemBoy

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @visual tendon.

visual tendon
#

Please contact the customer service via the in-game settings for further assistance, @visual tendon.
@storm flume I can't go in at all! Writes connection error, please try again later for 2 days! I'm very angry and I don't have enough nerves( I play through the official emulator!

storm flumeBOT
sick shale
visual tendon
#

Try to ask in #emulator-support, it might be an emulator issue.
You can contact customer from login menu by the way
@sick shale how do I get into the Russian support service?I've done it all 50 times! that does not help!

wicked nymph
#

heloo

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @wicked nymph. Remember to read through #faq before asking questions in the support channels.

visual tendon
#

when I try to log in not through the password but through the code that should come to the email, it does not come!

sick shale
#

how do I get into the Russian support service?I've done it all 50 times! that does not help!
@visual tendon You may join Russia server if you want support in your language, you can find the link in #735483472432594994 1.3

polar marshBOT
#

@wicked nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

heavy vortex
#

How to fix delay in matchesBunBunCrying9

#

Like if I press the fire button it took 2 seconds to fire

#

Same problem at high and low ping

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @heavy vortex.

heavy vortex
#

ThankspeepoGimme

olive relic
#

Is anyone here?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @olive relic. Remember to read through #faq before asking questions in the support channels.

tranquil haven
#

Mates if i wanna report a hacker here with a pic of his username i can do it here or i need to do it somewhere else???!

storm flumeBOT
#

Hello, @tranquil haven!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

tranquil haven
#

Thx mate

olive relic
#

Yoo

#

@sick shale there are some people use an website to penetrates pubg mobile accounts. They steal my friend’s account by that way

#

No body cares!! Gg

thorn pasture
#

The metro royale has not come yet

#

The update

sick shale
#

@olive relic Report it to customer service and it'll be reviewed by the security team.

olive relic
#

@sick shale where customer service? in pubg?

night cloak
#

@olive relic yes it in game. do you need screenshots?

olive relic
#

@night cloak don’t needed

mellow beacon
#

Hi, my account was unfairly banned, I have never used hacks and I have proof, I really want to get it back :(

ID : 583122530
Network:Wifi
Device: Huawei Mate 20 Lite
Región: North América

polar marshBOT
#

@mellow beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

sick shale
olive relic
#

@sick shale would they answer if I text them in email?

sick shale
#

Yes, but if you want to ask about account related issue then you will be redirected to in-game support

tranquil haven
sick shale
#

@tranquil haven Ask other players in #pubg-mobile please, you can share the screenshot in #media

tranquil haven
#

K mate thx

sick shale
#

@tranquil haven Oh wait, you can type his ID and copy the nickname from his profile.

tranquil haven
#

Ah i didnt think thatšŸ˜‚
K mate and again thx

#

Have a great day/night

sick shale
#

You too!

olive relic
#

Contacting email customer service is a robot or what?@sick shale

sick shale
#

You will get a response for your issue, follow it

olive relic
#

@sick shale

night cloak
#

Everytime I try to join a game, it freezes on the loading screen

#

This needs to fix fast because I’m 50 points from conquer and if I don’t get those 50 points in the next 3:30 hours, I have to wait until tomorrow

storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @night cloak.

tired fractal
#

when we get killed by hackers we will get our points back? i read it somewhere and want to know if its true

lost condor
#

Hlo

#

Am hack

night cloak
#

@lost condor it is a bad idea to say this... especially here

lost condor
#

Ya

#

Head shoot no gres no ricoel 50

tranquil haven
#

Yo how to fix the pumpkin suitcase code

charred fractal
#

how much fps do i get when its set to high?catpeek

iron patio
#

.

gray shale
#

When PUBGM will Get Unbanned in INDIA

tranquil haven
#

@gray shale thats uppon the gouvernament

sick shale
#

@charred fractal 30 I think

tranquil haven
#

My english sucks sry mate

charred fractal
#

Im guessing 50laugh

#

@sick shale ty tho

slow elm
#

Hi

#

<@&481161015728406538>

sick shale
#

?

slow elm
#

How do I apply for a partnership?

sick shale
#

That's not something you can apply for

gray shale
#

There are Rumors that PUBGM getting Unbanned in India On 15 or 16 Nov by launching Newer version just like china having Game for Peace, is that True??

slow elm
#

How can I find out the method?

sick shale
#

@slow elm You can't apply for that, I told you

#

@olive relic You will probably get another response when your message is manually reviewed, but it's also better to report the issue in-game.

slow elm
#

And for rank content creators

#

@sick shale .

potent heath
#

Is it illegal in pubg to spam world chat?

sick shale
slow elm
#

Ok

potent heath
#

Is it illegal in pubg to spam world chat?

#

I guess thats a no

vapid wing
storm flumeBOT
#

Please do not use languages other than English, @vapid wing. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

tranquil haven
#

Yo how to fix the pumpkin suitcase code
???

heavy vortex
#

The code is pubgmobile all caps. @tranquil haven

tranquil haven
#

Yes but it still saying its invalide/incorrect

heavy vortex
#

After typing it.. click anywhere on screen to remove keyboard Instead of clicking on enter. Then click confirm

tranquil haven
#

Ah

night cloak
#

can someone help me

#

my email was broken, how can I solve it, can I somehow remove it or change it

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

night cloak
#

I can't do much with something like that I tried and it doesn't work

#

@hope#123 you can help me please

#

You can't change it, unfortunately. Maybe such features will be introduced in the future but it isn't an option right now.

#

I put so much money in the account and I can't log in anymore

#

I would give anything to recover it

ļæ¼

#

That is unfortunate. You can try contacting the customer service to recover your account. Can't guarantee you will get it back, but worth a try.

#

Thanks Nice I'll try

#

No worries and good luck!

#

Thank You

earnest fossil
#

Can Anybody Tell Me From where to Download Beta version PubgM

night cloak
#

@earnest fossil You can find the link in #news. Scroll up or search.

raven kestrel
#

I was playing on emulator Gameloop against diamond lobby. I had a friend you was playing on pheonix. We found that one person in our random squad was using hacks. Ofc, he was also a pheonix playe

polar marshBOT
#

@raven kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

cloud jay
#

I cannot log in to my account. The information is 100% correct when I send an authentication code to the mail. It is very late. It arrives after 10 hours. It does not arrive immediately.

#

Help please my account have 133 mythic 😭😭😭

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @cloud jay.

cloud jay
#

I can’t login to contact

storm flumeBOT
#

Hello, @raven kestrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

sick shale
cloud jay
#

@sick shale not helping the support is sucks in PUBG mobile we spend a lot of money in this game my account cost me over 70k$ and I got nothing no answer no help just nothing

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @cloud jay.

storm flumeBOT
#

Please do not use languages other than English, @velvet canyon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

velvet canyon
#

Hello, support PUBG

The procedure of the royal account has just been hacked
This mail (mohammedmagdy3231@gmail.com)
I hope you yo because he was hacked and here now

I can only register via Facebook and Gmail.

ID: 5645405571

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @velvet canyon.

stiff ginkgo
#

‫my id : 5253213850
My user name: 怎ABN怏7A9ED
My email Twitter :zazamohamad@hotmail.com
Hack plays without the band, and players take the band for a week and ten years. Where is the fight against cheating?

polar marshBOT
#

@stiff ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

patent swallow
#

Did anybody get a reply (solution) from customer service in-game, I mean those who got stolen? Cause I have been trying trying and it doesn’t help at all

Someone has access to my account as well as me, every time I try to play he kicks me out of the game, he even started to ask for money
Any help?

clear berry
#

This game only had fun mode for me and now its trash and buggedd too lol atleast fix domination

quasi fox
#

Why I am only facing hackers and cheaters? I feel like I am listed on a cheaters-only server. I wait too much in matchmaking ng and then face hackers only. If my friends play without me, they play normally. If they play with me, we face cheaters server also. I don't use any hacking or cheating engine. please remove me for this list.
ID: 5230532835

hybrid ridge
#

My id .5189995351
Events are not showing properly in my devicešŸ˜’.sometimes coming sometimes not coming.pls help me šŸ™

vagrant forum
#

@hybrid ridge, please report it in #old.

hybrid ridge
#

Ok thanksšŸ™

shrewd zodiac
#

hi

high socket
#

How to unlink 3rd email log in?

shrewd zodiac
#

i want to contact with any admin please

vagrant forum
#

Not possible for the time being, @high socket.

#

@shrewd zodiac regarding?

polar marshBOT
#

@shrewd zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

high socket
#

@vagrant forum well unless I talk to support?

#

I saw people talking to support and getting it unlinked

vagrant forum
#

The customer support might unlink it in some cases. You can try for yourself.

smoky tiger
#

Sir Anybody Help In Pubg Mobile My Aim Is Good and Having Ping at 50 and My Teammate having 30 to 40 he is getting my kills is it my problem or my ping problem

near junco
#

Is Pubg mobile is back in india

smoky tiger
#

Please Anybody explain

near junco
#

Hello plz say Pubg is going to unban in india

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @near junco:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

polar marshBOT
#

@short leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

Can I get the link to download the Pubg mobile latest version ā˜ŗļø

vagrant forum
brisk pewter
#

hi can i release the linked email?

proven crescent
#

Hey has anyone tried installing pubgm beta on iOS and come across unable to install error?

#

I know this discord is only for global version but I really wanna play it and have no way to coz of this error so any help would be appreciated

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @doink#7098:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

primal tulip
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Release date of 1.2 Update ?

proven crescent
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@primal tulip from the pubg news I assume 10th?

primal tulip
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@proven crescent thanks

fleet lotus
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Can a Korean version of pubg player and Vietnam version of pubg player play together as squad?

proven crescent
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@fleet lotus Considering that kr version can play with global version.. it should yeah idk for a fact though

undone birch
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How to stop the scope from zooming in after a round is fired?

proven crescent
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@undone birch bolt action?

undone birch
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Yes indeed

proven crescent
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Do you use tap or release for firing?

undone birch
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Tap

storm flumeBOT
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We provide community support only for the global English version of PUBG MOBILE here, @fleet lotus.

proven crescent
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Change it to release and now instead of scoping, hold the fire button and it will scope in for you then when you release it will fire and it shouldn’t scope it again

night cloak
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as for your issue, @proven crescent. I Believe beta has been stopped I’ll just confirm.

proven crescent
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Should you want to hip fire though jump and hold fire button and it will hold the fire for you without scoping in so when you release it’s hip fired @undone birch

night cloak
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This user here may be able to help you, @proven crescent. @onyx cairn

proven crescent
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@night cloak please do, it was working fine until before when I wanted to delete my account and start over and I was told to delete the game then delete safari cache and data then restart my device and reinstall the game and when I did it wasn’t installing anymore, I tried to install on another device and same issue persisted

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I get the beta from web.gpubgm so I don’t know if there is an issue with that site or what but do suggest if there is a better alternative site

obtuse basalt
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@proven crescent Go Viking xD

proven crescent
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@onyx cairn I can’t DM you for some odd reason but yeah need help with this issue

dense dock
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any idea why avatars appear blurry ? even tho the original picture was hd , when u click them in game the resolution is garbage ?

night cloak
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It’s a known issue, should be fixed in the near future, @dense dock.

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He’ll mention you with an answer when he’s awake, @proven crescent. Please wait patiently.

clever siren
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When is pharaoh crate back?

night cloak
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No information regarding if or when it’ll be back, @clever siren.

dense dock
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thanks alot viasy looking forward to that. i assume it will be fixed in the next update.

night cloak
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near future.

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Currently no set time or date sorry, @dense dock.

clever siren
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No information regarding if or when it’ll be back, @clever siren.
@night cloak OK thanks

proven crescent
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@night cloak ok I will and yes that’s the link, it would remove my message if I posted the link idk why but yeah that’s the one is it good? Is there a better source? More... official?

jolly forum
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Hello. I have a problem . Today I was in my account pubg and suddenly he's out of the game and he's writing to me. The login to the account is login by a newer version of the game. Please update the game .. I am updated to the latest version, what is the problem?

night cloak
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That is the official download link, @proven crescent.

storm flumeBOT
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Please contact the customer service via the in-game settings for further assistance, @jolly forum.

proven crescent
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Okay guess I will just have to wait, also is the metro Royale gonna be in pubg permanently? Or is it a seasonal thing? Coz honestly I doubt I will play anything but that on pubg lol I love it so much

jolly forum
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@night cloak

night cloak
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Please contact the customer service via the in-game settings for further assistance, @jolly forum.
Sorry but we cannot help with account related issues inside of discord. You’ll need to contact in-game support.

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Limited, @proven crescent considering it's a collab. Waiting for confirmation that’s just an assumption.

timber skiff
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Hi , how i can report for developers hackers ? I have all information for him

night cloak
pastel stag
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I need a help, my game lags when the enemy squad shows up... What should i do then ?

storm flumeBOT
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Please refer to subpoint 4.9 in #faq for further information, @pastel stag.

proven crescent
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Oh man... I have only played the beta for a few days and now in normal pubg I can’t look at a weapon and it’s attachments without assessing how much I am gonna sell it for in the black market šŸ˜‚

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I really hope it stays there permanently to put in so much content into the game and then remove it after a while is just sad

normal fulcrum
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@proven crescent It might return in future

dry nest
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@night cloak hey when pubg returning to India... News coming that it's between 14th to 20th November šŸ‘€

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @dry nest:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

dry nest
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??

proven crescent
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@normal fulcrum have you played it yet? It feels like a whole game of its own man, it’s not about it returning it’s just that the game mode is too damn good to be taken out

normal fulcrum
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Feel free to provide your feedback in #old @proven crescent and they might consider it to be back sooner

proven crescent
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Well it’s not even out in the global version yet for it to be returning again

timber skiff
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@night cloak I report now , but How can I see what happened about the report?

shy lily
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There is an issue with servers connection. We are from Oman, near UAE, We should get less than 30ms on Mid-East server but it getting us to the farest server from us with 200ms, please fix this servers network issue, we cannot play the game with such a high ping.

polar marshBOT
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@queen acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

tropic cosmos
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I want to report someone using cheating!
I have video for him and his ID, Can anyone help me please ?
<@&481161015728406538>

storm flumeBOT
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Hello, @tropic cosmos!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

storm flumeBOT
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Please contact the customer service via the in-game settings for further assistance, @karmic cairn.

karmic cairn
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We Try But They can't Response

storm flumeBOT
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Please refer to subpoint 5.4 in #faq for further information, @karmic cairn.

rapid swallow
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Need sponsers

For pubg esports server we are thinking to start pubg tournaments from nov 15th if anyone interested dm me to sponser us

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @rapid swallow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

flat moat
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anyone know if akm ice is coming this winter ?

olive dove
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We do not have any information regarding this, @flat moat . Keep an eye on #news for the game new updates.

flat moat
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ok thx

clear spindle
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Please do not use the moderator mention for these, @tropic cosmos. You can always find these questions in #faq.

atomic creek
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Helo

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @atomic creek. Remember to read through #faq before asking questions in the support channels.

livid pulsar
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Is Pubg Mobile coming in india on 15th

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @livid pulsar:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

rapid swallow
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When we will get pubg indian version

olive dove
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Read the pinned messages in this channel, @rapid swallow

rapid swallow
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Ok

digital glen
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Nowadays in bangladesh there r high ping issue problem and solve thsi isssue. As soon as possible
Our team can't play matches etc

olive dove
digital glen
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I can't they r telling did not found

olive dove
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It should work now, @digital glen

vocal spire
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Hi

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I can’t charging UC

digital glen
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Is this safe?@olive dove

olive dove
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What is your region, @vocal spire ?

vocal spire
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If i charging 10UC Is deducted

night cloak
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Hi sir

olive dove
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@digital glen if you have doubts, you may report your issue in #old

vocal spire
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@olive dove Middle East

night cloak
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Sir is Pubg corporation providing room cards to indian influencers..?

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak
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Hi

olive dove
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@vocal spire that means you have made illegal UC purchase before and this deduction will continue till the amount of illegal UC get refunded.

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

vocal spire
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@olive dove But I was tricked, there is no other solution?

storm flumeBOT
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Please contact the customer service via the in-game settings for further assistance, @vocal spire.

oblique vine
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Can I upgrade elite royal pass with Ag currency

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Can I upgrade elite royal pass with Ag currency
@oblique vine with 8000 Ag currency

olive dove
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@vocal spire is your account banned, or only have UC deduction problem?

vocal spire
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They did not answer me properly, and if I was wrong, they did not lift the ban

olive dove
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@oblique vine No, only UC can be used to upgrade for season royal pass.

vocal spire
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@olive dove just deductions my uc

oblique vine
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@olive dove
Why option in collecting rewards

vocal spire
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Ist banded my account and My ban has been lifted@olive dove

storm flumeBOT
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Please refer to subpoint 5.4 in #faq for further information, @vocal spire.

olive dove
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@oblique vine you can use AG to pay other items from the store or to buy supply crates.

digital glen
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Bro Can i gift uc from my acc to another frnd??@olive dove

indigo storm
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When will PUBGM return to India

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @indigo storm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

vocal spire
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Is there anyone here from the PUBG MOBILE team that I can talk to?

olive dove
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@digital glen unfortunately, you can't. The only way is to send him UC through midasbuy.

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@vocal spire
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them

vocal spire
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In the game they answered my question and did not ask me for evidence to prove that I did not make an illegal shipment, they said, the discount will be made and the amount exceeds the 2 million uc

olive dove
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Then, nothing we can do about it.

vocal spire
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Thnxā¤ļø

olive dove
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You are welcome!

vagrant radish
#

Where can i report a player that clip through a wall?

storm flumeBOT
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Hello, @vagrant radish!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
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Hello help

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
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URGENT PLZ

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i m new here need helo

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State your issue please, @night cloak.

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@night cloak chek your inbox plz

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You can state your issue here, @night cloak.

timber skiff
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@night cloak I have submitted a report to the developer hack , how can I find out what happened?

upper wolf
#

Can anyone advise me a legal emulator for mac

clear spindle
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I don't think you can use an emulator to play the game in Mac.

storm flumeBOT
night cloak
#

@storm flume sir

ocean arch
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@night cloak state your issue here

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

covert umbra
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have a look here. I have Zimbabwe flag. 20 squas wins in krjp. But these wins arent counting. its stuck at 10. i tried europe and got 2 wins but it didn't count

clever mauve
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hi sir

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can u help me my pubg mobile was hacked anybody link 3rd link on my pubm account

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i want to remove 3rd link

night cloak
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You have to be diamond ranked when getting wins that count towards the leaderboard, @covert umbra.

storm flumeBOT
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Please contact the customer service via the in-game settings for further assistance, @clever mauve.

covert umbra
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You have to be diamond ranked when getting wins that count towards the leaderboard, @covert umbra.
@night cloak there are people of gold in my Ranking board

clever mauve
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@storm flume i contact customer support but no reply its takes 60 days but hacker said to me i use hacked on your accout and he goinng to banned my account plz help mee

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account level 77 i gave u all in @storm flume

topaz grove
#

Hello..

I used to get a lobby in which there were Fair Players... but now the lobby is full of hackers.. is there any way to fix it?

clever mauve
#

info

storm flumeBOT
#

Hello, @topaz grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

covert umbra
#

@night cloak there are people of gold in my Ranking board
@covert umbra also total wins that i have rn are 10 and even these 10 wins arent from diamond tier

topaz grove
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Hello, @topaz grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

ā–«ļø http://cheater-report.pubgm.cc
@storm flume I reported each And every Cheater i have encountered in the game.. but no action were taken against them and i didn't receive any response From PUBGM.

night cloak
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Sorry, @covert umbra. You need to be gold v.

topaz grove
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@storm flume I've been facing the problem of getting lobby full of cheaters since 3 weeks

flint shadow
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Plz help me there are so many havkers

heavy vortex
topaz grove
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Im Playing In ASIA Server.. But There A lot Of Arab Hackers

lethal sierra
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My account got banned i didn’t hack i just played with a hacker I wasn’t sure if he was hacking i got banned 10 years

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That’s not fair

topaz grove
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I was going to reach 3 weeks before But the After The Hacker Lobby Came My Rank Got Decreased To DiamondšŸ˜“

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*Ace 3 weeks before

heavy vortex
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Report them in game.. @topaz grove

topaz grove
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Bro How Much Will i report them?

ember vine
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I can't log in, it doesn't pass the loading page

topaz grove
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Im tired of reporting them.. if its just One Or Two hackers then no problem.. but the lobby is full of hackers

heavy vortex
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Saying that here isn't going to help either.. Report them in game and if you video proofs report in the link below.

http://cheater-report.pubgm.cc
@topaz grove

lethal sierra
#

My account got banned i didn’t hack i just played with a hacker I wasn’t sure if he was hacking i got banned 10 years
@lethal sierra can you please give me a reason why my account got banned 10 years instead of 7 days

polar marshBOT
#

@lethal sierra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

ember vine
#

Can't log in, any suggestions?

mystic zephyr
#

61002403066
Report this id
(Using esp and magic bullet)

deft silo
#

I can't log in

storm flumeBOT
#

Hello, @mystic zephyr!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

deft silo
#

It says server did not respond

green wolf
#

I can see death reply when i killed by hacker .
The hackers are even more increased please ban then

alpine flower
#

@green wolf you mean you can't see?
If you can't see death reply leave a feedback as a bug in #old

green wolf
#

Yes @alpine flower

ember vine
#

@deft silo I have the same problem and I don't know if there is some kind of maintenance today

#

@polar marsh is there maintenance service todaybor something? I can't log in, it doesn't pass the loading page

compact depot
#

I camt login to pubg

#

It says network error cant login

green wolf
#

When i died there is no death reply option i have turnd on in settings

summer holly
#

How to i fix my fps drop in iphone 12

storm flumeBOT
#

Hello, @green wolf!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

#

Please refer to subpoint 4.5 in #faq for further information, @ember vine @compact depot.

#

Please refer to subpoint 4.5 in #faq for further information, @deft silo.

summer holly
#

@storm flume how do i fix my fps drop in iphone 12 pro

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @summer holly.

timber compass
#

When will Pakistan voice bundle comes in pubg?

alpine flower
#

When will Pakistan voice bundle comes in pubg?
@timber compass whats the meaning? Leave a feedback in #old

timber compass
#

@alpine flower voice messages are comming in urdu language in pubg

alpine flower
#

Ok then it should come soon dont worry

timber compass
#

@alpine flower ok

ember vine
#

@storm flume it did not solve the problem

green wolf
#

What is coming on 15 nov 2020

alpine flower
#

@languid tulip ask here in English bruh use Google translator

languid tulip
#

I want to restore my account from the Vietnamese version to the global version because I logged in from this account to the Vietnamese version by mistake, and I would like to respond as soon as possible.
Account Information

night cloak
#

You cannot, @languid tulip.

shrewd zodiac
#

i want to ask if i buy uc from midasbuy by Razer gold payment method - is this purchases from third-parties ??

languid tulip
#

@night cloak

I am an Arabic viconian and Viconi

celest shadow
#

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version, @languid tulip.

clear spindle
celest shadow
languid tulip
#

@celest shadow
Friends of mine knew who had a problem with me and contacted support, and it was resolved, and our account was at level 71

polar marshBOT
#

@shrewd zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

clear spindle
#

If you believe so you can contact the in game customer service, @languid tulip.

languid tulip
#

@clear spindle
They did not help me. I want an official employee to communicate with. My account is expensive and I spend my money on him. We have been playing a game for two years

clear spindle
#

Unfortunately we cannot help you with account related issues.

languid tulip
#

@Rock47#5406
I thank you but I do not know with who have been applying to help me

night cloak
#

باند ŲØŲÆŁˆŁ† اي Ų³ŲØŲØ

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

calm fossil
#

When 1.1 update come in PUBG mobile global version

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

crisp steppe
#

uhmm guys , I have pubg mobile in my phone and my computer, in a same account, what if I transfer between them multiplayer times? and can I use DNS? I cant open pubg mobile without DNS

vagrant forum
#

What do you mean by 'transfer between them multiple times'?

clear spindle
#

November 10th @calm fossil

crisp steppe
#

I'm playing with phone , I close the game , I go to PC and enter them anytime I want

vagrant forum
#

Don't do that for same matches.

dry nest
#

Krafton inc. Has globally announced collaboration with Microsoft Azur

crisp steppe
#

ok

alpine flower
#

@dry nest is it ? Dm me the article

vagrant forum
#

If you switch to an emulator in between a match you will get banned for bypassing the emulator matchmaking.

dry nest
#

@alpine flower ok

crisp steppe
#

oooo ok , so no problem before or after match , ok

vagrant forum
#

Shouldn't be an issue if you change after a match.

crisp steppe
#

what about DNS or VPN ?

#

i use cloud flare DNS for pubg

vagrant forum
#

You can use Cloudflare DNS, however, usage of VPN is not recommended.

crisp steppe
#

ok thanks for support.šŸ‘

hardy basalt
#

How to fix 59 FPS stuck

sage dove
#

My account is hack please help me

summer holly
#

Is there any solution to stop fps drop in iphone 12 pro ?

#

@storm flume

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @sage dove.

sage dove
#

In game further is not working

marble arch
#

Untill now pubg not responding on my words and my report

#

I give true avoidance and screenshot that hacker use my account with there excess I want to report him but no one can't take action 5 months ago

#

I send email and also using Gmail's

night cloak
#

Hi, anyone know when the roaring tiger akm is gonna come out to global version? It’s been in the weapon lab for months.

marble arch
#

@storm flume I want justice I want to ban my hacked account hacker excess my pubg account and play matches and I am see his face

#

I need support to listen the words of loyalty need to help those how give true avoidance to you

drowsy crystal
marble arch
#

Could anyone here to answer my question?

#

Now I realize pubg support is not gone help you

#

Thanks for communicating

#

Please contact the customer service via the in-game settings for further assistance, @sage dove.
@storm flume service are stuff of words not applied able

dry nest
storm flumeBOT
#

Hello, @marble arch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

polar marshBOT
#

@vernal crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

marble arch
#

Hello, @marble arch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

ā–«ļø http://cheater-report.pubgm.cc
@storm flume how much I repot to him 4 and half months I report to him but not happening . Hacker still playing matches using anti hacking software tools and pubg can't scan there account

#

120 time I report the hacker daily but on one can't little bit see what these hacker doing

#

Maybe hacker blind pubg . He pay for hacking to you

#

That why no one can't take action

rigid grove
#

How can I unlink my email? Or change to another mail?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @rigid grove.

marble arch
#

See and then tell me I'm lie

clear spindle
#

Refer to the message from @storm flume and if you have provided the evidence they'll take actions,@marble arch.

marble arch
#

I provided strong avoidance in these screenshot what you want more

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @drowsy crystal @dry nest:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

marble arch
#

That is my account sticking off I can't excess my pubg account hacker play by using his link to excess my account and playing

clear spindle
#

@night cloak No information about that, keep an eye on in-game shops and in #news so you'll notice about that.

marble arch
#

See on my screenshot how much he get killed in solo match

heavy vortex
#

Video evidence? Tsip

marble arch
#

I'm tried of these no one help me

clear spindle
night cloak
#

what

marble arch
#

Sir I applied all way

night cloak
#

I reported a hacker once . No action was done against him

clear spindle
#

Patience.

marble arch
#

@night cloak same here

night cloak
#

He has wall bursting bullets and aimbot

marble arch
#

@clear spindle sir I done all process to report

clear spindle
#

The team will take a look on that. Please move to a discussion channel.

marble arch
#

Okay sir

#

Thanks for communicating

clear spindle
#

You're welcome!!

sinful lark
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @sinful lark. Remember to read through #faq before asking questions in the support channels.

sinful lark
#

How do I change my playstore email ?? Cause I wanna buy uc in Pubg but the wrong email always pops up

polar marshBOT
#

@winter oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

clear spindle
#

Log out all the Play Store IDs except the one you want to use, @sinful lark.

night cloak
#

I use gfx tool and i have Royal pass soo i can get ban ou I'm safe

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

clear spindle
#

@night cloak Reinstall the game and do not use that again.

night cloak
#

Gfx?????

clear spindle
#

Yes and the game too.

night cloak
#

Ok

#

This not safe?

clear spindle
#

Any such application will lead to a ban.

languid tulip
night cloak
#

I'm using this gfx of 1 year

#

But I delete if u say

frail raptor
#

Can we use gfx

neat plaza
#

No

languid tulip
#

Boat Company Baji Mobile: I want to return my account from the Vietnamese version to the global version because I have logged in from this account to the Vietnamese version of the error and please reply as soon as possible account information name In-game: ID: 5224446296

onyx plover
#

I report cheaters anytime and i got feedback too but my ban video (upload on YouTube) view category still disabled why ?OhNo

frail raptor
#

Korean version better than global

languid tulip
#

@night cloak
Can I return to the global version?

night cloak
#

Yes there all itmes cheap @frail raptor

#

On Korean verson

onyx plover
#

@frail raptor @languid tulip @night cloak #pubg-mobile here just support

languid tulip
#

@frail raptor

Yes correct

clear spindle
#

You have been answered about that, @languid tulip.

night cloak
#

Heyya! I wanted to confirm this thing, I am a content creator on tiktok and during i recording I got so much people requesting join squad, is there anyway to make people not inv me or do not disturb me

#

@languid tulip I think yes

frail raptor
#

I invested 80k uc for m4glacier still not got it

celest shadow
#

No, you cannot return your account in the Vietnamese client to the Global version, @languid tulip. Please stop repeating your inquiry here as we provide community support only for the global English version of PUBG MOBILE here. Failure to abide to this will lead to a mute.

night cloak
#

Heyya! I wanted to confirm this thing, I am a content creator on tiktok and during i recording I got so much people requesting join squad, is there anyway to make people not inv me or do not disturb me
@celest shadow You got an answer to this?

celest shadow
#

It is all about your luck, @frail raptor.

frail raptor
#

I got it now in 20spins

languid tulip
#

@celest shadow
You side, there is no respect for Arabs, and we are the Arabs the most. We use PUBG MOBILE and spend the money on most Arab countries, but there is no respect or any assistance

celest shadow
#

As far as I know, there isn't an option to do so, @night cloak. You can decline the random friend request that you do not want to befriend with.

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @languid tulip.

night cloak
#

@languid tulip sad

frail raptor
#

Bro indian audience plays the most pubg mobile and invest the most

storm flumeBOT
#

Please avoid going off-topic, @night cloak @frail raptor. You may have unrelated conversations in #chat.

night cloak
#

Kindly put this on PUBG feedback’s list. Kindly add do not disturb. So no one can invites me during me busy

celest shadow
#

Feel free to do so in #old, @night cloak.

night cloak
#

Cooldown peepoCryduck

frail raptor
#

I got every mythic item of premium crate

celest shadow
#

Please move to a discussion channel, @frail raptor: #chat or #pubg-mobile.

languid tulip
#

Most people support PUBG MOBILE AL ARABS, and the ETRO guide is first popular, but a world, but unfortunately there is no help

celest shadow
#

You can post after the cooldown, @night cloak.

#

You do not seem to understand what I have conveyed earlier on both of my messages. Let me make this super clear for you again, @languid tulip:

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version. We cannot help you here with account related issues, and that account transfers to another client is not possible.

languid tulip
#

@celest shadow

I know people whose accounts have been returned to the global version, why not?

celest shadow
#

You are advised to contact the in-game customer service in the Vietnamese version for further assistance in this regard, @languid tulip. The email address for Vietnamese version is pubgm@vng.com.vn. And, you should not play the Vietnamese version if you do not understand the language. The support replies will be in Vietnamese language.

deep lark
#

.

languid tulip
#

I do not know what to say, but PUBG company set up a game company. Hacker suffices to protect weak. Run it like this, what has been resolved, and I will raise a court case on them. I spent a thousand dollars on my account

polar marshBOT
#

@clever tide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

shadow ridge
#

how much time bonous challenge back in USA server

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @shadow ridge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

desert dagger
celest shadow
#

They are welcomed in #old, @desert dagger.

shadow ridge
#

pin massage have older new update tell me how much time bonous challenge back in USA server

celest shadow
#

No ETA and information, @shadow ridge.

shadow ridge
#

what is this all the time u have same ans No ETA

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @shadow ridge.

shadow ridge
#

then how can convert bonous coins into uc tell me i need uc to buy royal pass season 15

#

in game nobody can rply my msg

celest shadow
#

There is unfortunately no information on when the Bonus Challenge will be available again, @shadow ridge. That is all we can inform you.

desert dagger
#

@celest shadow can i send videos there?

celest shadow
#

Yes, you can.

shadow ridge
#

ok then only tell me i purchase 600uc in bonous challenge shop but bonous coins deduct and uc not transfer in my account how much time uc transfer in my account plz lily

#

i already wait 17 days

#

i can buy royal pass season 15 plz help me

#

season 15 almost end

#

plz hely me miss lily

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @shadow ridge.

shadow ridge
#

nobody can rply in game msg

#

plz miss lily help me

celest shadow
#

Please send a message to the conversation for a kind reminder, @shadow ridge. Only the in-game customer service can help you, please be patient.

shadow ridge
#

ok thanks i think I can not buy royal pass season 15

#

thanks miss lily

#

ok bye

obsidian harness
#

hello @celest shadow

#

can u help ?

celest shadow
#

Of course, how may I help you?

obsidian harness
#

someone logged to my acc and he has an e-mail linked to my acc

celest shadow
#

What are the social media account(s) linked to your PUBG MOBILE account at the moment and do you know which one of them did the unauthorised person used to get into your PUBG MOBILE account?

obsidian harness
#

facebook, twitter and that new link e-mail or mobile num.. idk ! i used to log through FB since the 3rd season i think

paper plank
#

Can i get help from the boss

celest shadow
#

You should contact our customer service for further assistance in this regard, @obsidian harness, and the customer service of your social media and/or e-mail account in question. Please refer to subpoint 2.8 and 5.3 for further instructions.

#

How may I help you, @paper plank?

paper plank
#

I cant find people to play with them in this server

#

@celest shadow pls help

obsidian harness
#

but.. ingame customer service is a chatbot ! useless ! @celest shadow

storm flumeBOT
#

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @paper plank.

paper plank
#

What i didnt find anyone

celest shadow
#

The customer service receives a large number of support requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. However, the response time depends on the number of support requests. You are therefore kindly asked to wait patiently. If you are not contacted within a reasonable time span, please reply to the support ticket with a kind reminder, @obsidian harness.

paper plank
#

Ok thanks šŸ˜‘

lunar crest
#

šŸ˜…

#

@celest shadow I need help

celest shadow
#

How may I help you, @lunar crest?

obsidian harness
#

ah, ik they have like 928282727 daily msgs ! its useless i may lose my acc waitin' for someone's reply ! already got banned earlier for 90 days @celest shadow

#

im here lookin' for a solution... plz help pubgmshrug

celest shadow
#

In the mean time, please contact the respective social media account support for further assistance, @obsidian harness. Change your passwords if you have not and enable two-factor authentication for more security.

obsidian harness
#

any links tho... ?

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @obsidian harness.

night cloak
#

Can i change region without linking phone?

obsidian harness
#

aight .. thx @celest shadow

lunar crest
#

In a claccic match there was a hacker squad i reported but no response

grand shell
#

576385951 hacker

opaque forge
#

Hi im YouTube user, i want to Make video of pubg MOBILE and publish in my YouTube Channel , to make the video more attractive , i ask you to give some idea of my pubg Game Deposit uc so My fans can watch your game in the best way

My pubg MOBILE id :Ā 5689693299

My YouTube channel id :king killer

simple cairn
#

Lol

ocean arch
#

@opaque forge we don't that here

merry zinc
#

Please help my clan, let me explain the situation that my clan, Welvyn been. The current leader, an unknown, KenaDorKau got the leadership (keep in mind this happened last year) , somehow this unknown man that have been offline for 332d got the leadership. My friend, ƗWVƗOre3o , after a month or so got back online and unexpectedly got a message saying his leadership got ripped and given to this guy, who is someone that does’nt even have a title in the clan. I as a representive of my clan seek help, could you please transfer the leadership back to ƗWVƗOre3o.

nova acorn
#

Friends, yesterday my clan was stolen. Help me file a complaint against the clan. I will be very grateful. Here's the ID of the man who stole my clan 51009268647

polar marshBOT
#

@vestal orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

merry reef
#

Why dont i get all events that my friends have

night cloak
#

@merry reef different regions

merry reef
#

We are all in same place

night cloak
#

Change region from settings

merry reef
#

Okay

#

How to change the region lmao

delicate rover
#

Hello
I need help
I am unable to change my region back to pakistan again
Currently I am in USA region i want to change it back yo Pakistan.
When i do the process it first asks for mobile number verification or to register a mobile number
I follow all tge steps to verify my mobile number by entering the secret code which i get on my cell phone to verify.
After verification of mobile code nothing happens i mean it does not go further some Chinese language pop up on the scree which i don't understand what its saying.
Tell me what to do??

night cloak
#

@merry reef most bottom in basic settings

#

Can I have any support for my Bluetooth headset
The microphone appears to work perfectly on phone calls/ discord calls, but in pubgm it sounds like I’m underwater or something

Can you help solve the problem or at least tell me someone who can help?

paper plank
#

Neee help

#

Need help

#

@celest shadow need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.

night cloak
#

Help

#

Account hacked

merry reef
#

Ouch

haughty fern
#

Is deagle spawn rate reduced? Because i dont actually see deagles much now

polar marshBOT
#

@versed tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@vague cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

They hacked my acc

#

What u mean I file claik I didn't even use hack

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak.

#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

cobalt talon
#

My account got hacked and that guy unlinked my gmail as well as fb id from game need help please

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @cobalt talon.

twilit rune
#

I have a question regarding the 'Prime Plus'

#

well basically, I am thinking to purchase it this time around
it states collect 20 Uc daily (for a total of 600 Uc)
so now it's the 8th week of the season
Um, so IF I purchase it right now, even when the season ends, will I be receiving 20 Uc daily for the next 30 days?

wary latch
#

Hi

rugged temple
#

Any news of PUBG unban in India?

wary latch
#

There is any one speaking Arabic

low stag
wary latch
#

How I return my account

low stag
#

I am not using any type of hack or third party application

sick shale
#

@twilit rune Yes, you will be able to get benefits until the current period ends which is (30) days

twilit rune
#

Oh so that 20 Uc daily is not restricted by the Season 15, just confirming it? @sick shale

sick shale
#

Yes

twilit rune
#

thanks man

polar marshBOT
#

@low stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @rugged temple:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

onyx dagger
#

i cant login as guest in KR
We only provide support for PUBG Mobile english Global version Here, @night cloak.

#

How I return my account
Please contact Customer Service in-game about this as only they can help you with Account related issues, @wary latch.

midnight tangle
#

How do I remove a friend

sick shale
#

Click on Batch Manage then select the friends you want to remove

midnight tangle
#

Oh

#

Why is my massage red

royal sedge
#

Game stuck on loading screen

#

Any fix?

midnight tangle
#

Restart the game @royal sedge

royal sedge
#

Tried

sick shale
#

Refer to subpoint 4.10 in #faq @royal sedge

royal sedge
#

Where's faq

heavy vortex
night cloak
#

i have been trying to figure this out for hours

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

night cloak
#

it's unrelated!?

#

how! it's after trying to move pubg to my storage and i thought you all can help!

desert dagger
#

Can i get prizes and stuff from testing out the beta version?

sick shale
#

They host events in the beta server, and yes you can get prizes afaik

desert dagger
#

How do i participate?

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @desert dagger:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

desert dagger
#

I already have the beta version but im asking, how do i take part in events is there a separate discord server?

sick shale
#

Yes

#

You need to apply

desert dagger
#

Oh so how do i know when the program is open again

midnight tangle
#

Matchmaking not working

onyx cairn
#

It'll be announced via #news and/or you will receive an exclusive invite via in-game mail, @desert dagger.

desert dagger
#

I did get the in game mail and thats how i downloaded the beta ,
Sorry Guys im pretty confused

cerulean notch
#

Please help me. This id account is my old account, but I forgot all of the tweter password connected. I connected with the phone but I changed my phone number. 5172015093
HELP PLEASE

night cloak
#

@cerulean notch you can try recovering password from twitter.

celest shadow
cerulean notch
#

@night cloak My connected phone number has changed, I can't get code mode

onyx dagger
#

Kindly state your issue more briefly, @midnight tangle.

night cloak
#

@cerulean notch you can recover by your email connected.

cerulean notch
#

@night cloak Not the e-mail, the phone number is connected, I changed it, I don't remember the username.

#

@night cloak what

night cloak
#

you have to contact twiter customer service.

oblique mist
#

My account is classified for 90 days without reason

polar marshBOT
#

@oblique mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

oblique vine
#

Can I get my global version pubg account in pubg indian version (if pubg indian version is lanunched)

midnight tangle
#

What is uc used for? other then skins

sick shale
#

Popularity, RP points, Shop items (Rename card, flag change card, room card)...

midnight tangle
#

ok

#

idk what any of those are but thanks

oblique vine
#

Can I get my global version pubg account in pubg indian version (if pubg indian version is lanunched)
@oblique vine @sick shale

atomic stream
#

I lost access to the email linked in the game and want to change the email please and I have proof of ownership of the account !

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @oblique vine:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

Please contact the customer service via the in-game settings for further assistance, @atomic stream.

vale goblet
#

what are the legal approved emulators for pubg

grim tangle
vale goblet
#

<@&481161015728406538>

oblique vine
#

I have bonus challenge points 2000 and it cannot be redeemed. Can I get in future?

atomic stream
#

Customer service didn't solve my problem!

sick shale
#

@vale goblet Only Gameloop, and please don't mention moderator role for game related questions

vale goblet
#

ok

sick shale
#

@atomic stream Only customer service can help with account related issues.

vale goblet
#

but gameloop is ban in india i think

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @vale goblet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

sage lantern
#

What can i do if i Purchase UC From Google Play And i didn't receive My UC

atomic stream
#

How do I contact customer service?

oblique vine
#

@sick shale bonus challange points,I spend uc to get bonus challenge points

storm flumeBOT
#

Please refer to subpoint 5.3 in #faq for further information, @atomic stream.

#

Please refer to this channel's pinned messages for further information, @oblique vine:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

sick shale
sage lantern
#

@sick shale how can i contact customer service ?

storm flumeBOT
#

Please refer to subpoint 5.3 in #faq for further information, @sage lantern.

sage lantern
#

Thanks Guys

onyx briar
#

why am i getting an m4 instead of rpg/minigun
i tried 2 times, is there anyway i can get rpg or migun when u reach 6th wave

sick shale
#

It's random

modern gazelle
#

Where can i upload or send video prove of hacker

storm flumeBOT
#

Hello, @modern gazelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

polar marshBOT
#

@lost hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

tight zephyr
#

Hi

#

I have a problem with the gyroscope not working

warped sand
#

PUBG is going to unban in india?

tight zephyr
#

My phone is iPhone11

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @warped sand:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

sick shale
#

@tight zephyr Try to do a routine repair

tight zephyr
#

How do

sick shale
#

@tight zephyr Log-out and click on Repair option at top right

tropic osprey
#

If use flashdog gfx is their chance of get baned

storm flumeBOT
#

Use of unauthorized third-party software or methods, @tropic osprey, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

tight zephyr
#

Nothing has changed

night cloak
#

I'm playing pubg mobile there is cheating

tight zephyr
#

I have a problem with the gyroscope not working

sick shale
#

@night cloak Can you elaborate please

tight zephyr
#

Help

sick shale
#

@tight zephyr Maybe it's a problem in your device

tropic osprey
#

Is there chance of pubg mobile India version

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @tropic osprey:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak
#

I was at the pubg mobile game, I looked at the flying car, the man killed me, his gun never kicked, I reported it, please, I would be very happy if you ban it anyway

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

tropic osprey
#

Is dns third party software

night cloak
#

@sick shale What is the ID number? Is ID? username?

sick shale
polar marshBOT
#

@vapid cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

I was out in the match but I reported it was something like nncilh

#

I was out in the match but I reported it was something like nncilh

#

I can't remember your name, can you help me?

sick shale
#

@tropic osprey Using DNS changer is safe if you don't use it to change your location

night cloak
#

I can't remember your name, can you help me?

sick shale
#

@night cloak Please stop spamming, if you don't have enough evidence then you can't report

night cloak
#

Hello

#

I play PUBG mobile since many years. I am an addict of this game, I play this game every day. I enjoyed this game despite of the fact that there are many many many hackers and cheaters. I have a lot of friend who stop to play the game because of the huge number of cheater but I didn’t stop to play because I like this game.

Now I got banned for 10 years ! This is total injustice ! I am not a hacker or cheater. I didn’t use any third party app to play PUBG mobile.

I am level 75, and I paid lot of money. I buy royal pass for each new season. I paid lot of money for UC to get skin for AkM and M416. So, I am a true loyal of PUBG mobile. I am not stupid and dumb to lose all of my UC, Royal pass, skin, rank, money.

I am the leader of a level 10 clan. I play Pubg with the same people (friends), and they didn’t get banned. If I was a cheaters why I didn’t get banned with my 2nd account. I play with my 2nd account with the same phone and I didn’t get banned. Im very pissed off because I was closed to be a conqueror !

As a notice usually if the wifi connection is low, I use to close the wifi connection for my own personnal data. I had a lot of problem with my connection and I received several warning from you (PUBG) that my connection was suspicious, and I got banned several times for this reason. But I never cheat or hack !

So I want my account back. I want a clear explanation of the problem and the reason of my ban.

Please unblock my account, I even accept a 30 days ban but not 10 years.

#

Let me throw three, I will get 600 royal passes, if there is no kid in my life, I will download this game for all my friends.

#

please i never got any rp

#

please i never got any rp

wispy kestrel
#

Pubg mobile india is come or not please tell 😩 😫

tropic osprey
#

Is this discord sever of pubg mobile lite

wispy kestrel
#

@tropic osprey u malayalam

tropic osprey
#

@wispy kestrel malayali anu

#

Can ask doubt about Pubg mobile lite

onyx plover
#

@celest shadow why didn't answer to me ?

celest shadow
#

Please do not beg here, @night cloak.

#

How may I help you, @onyx plover?

#

This is the official PUBG MOBILE Discord server, @tropic osprey.

onyx plover
#

I report cheaters anytime and i got feedback too but my ban video (upload on YouTube) view category still disabled why ?
evil

celest shadow
#

What do you mean by disabled, @onyx plover? A screenshot of that would be helpful, thank you.

onyx plover
celest shadow
#

First, you must become a qualified investigator. Investigators are the defenders of the PUBG MOBILE battlefield. As a result, the selection is extremely strict. To be selected, candidates must have a clean game record, a fair/just attitude, and the determination to maintain justice. Investigator recruitment will gradually open to eligible players. Players with multiple seasons of excellent tier placement, good behavior and a history of accurate reports will be given priority, @onyx plover.

odd latch
#

@celest shadow hello ma'am, I have a doubt

celest shadow
#

Hello, @odd latch. How may I be of assistance?

odd latch
#

@celest shadow ma'am actually a day before yesterday i was playing PubG-M (TDM-deathmatch) there i noticed that one of my opponent reported my friend for cheating nd my friend ain't a hacker then also his account got banned can u tell me wat's the whole procedure of banning n all?

celest shadow
#

Please refer to subpoint 2.12 in #faq for further information, @odd latch.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

odd latch
#

@celest shadow okay thank you ma'am

solar geode
#

Reporting Hackers
Teaming up
And Bluntly using Esp, Aimbot, magic bullet

onyx plover
#

@celest shadow okay thanks

storm flumeBOT
#

Hello, @solar geode!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

ruby pier
#

Cheaters play in VN version to hack pubgm. please stop guest id feature and make stronger VN anti cheat

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @ruby pier.

ruby pier
#

Then vn and kr version should not be match up with global versio

#

version

#

Pubgm should make dedicated server for only pubgm global users

clear spindle
lofty forum
#

Is it possible to contact with an Staff of PUBGM?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @lofty forum.

lofty forum
#

Pubg Direct Email?

night cloak
#

Have someone any idea ?!

#

I can’t buy UC ?!

hardy stirrup
#

Help, I've been banished for no reason

polar marshBOT
#

@hardy stirrup:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

Can I have any support for my Bluetooth headset
The microphone appears to work perfectly on phone calls/ discord calls, but in pubgm it sounds like I’m underwater or something

Can you help solve the problem or at least tell me someone who can help?

#

Are you in a call while playing, @night cloak?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

night cloak
#

@night cloak no
Everything is fine with the headphones, except for when I talk through pubgm voice chat

tender moss
#

My pubg account was hack the hacker add his Twitter and email please help me

night cloak
#

Device, @night cloak? Also when you disable your mic does game audio come back?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @tender moss.

night cloak
#

@night cloak the game audio is fine, it’s just that my voice sounds very quiet to all of my teammates
All of the volume settings in Audio are set to max

abstract meteor
#

beta download ?

night cloak
#

Device, @night cloak?

#

Please refer to the pinned messages in #news, @abstract meteor.

celest shadow
night cloak
#

@night cloak iPhone XR

abstract meteor
#

beta release date ?

night cloak
#

Can you please try a routine repair, @night cloak?

celest shadow
#

Refer to my message above, @abstract meteor. You can download the BETA version of PUBG MOBILE to test out new features and game modes.

night cloak
#

@night cloak how do I do that

meager jackal
#

Hello

night cloak
meager jackal
#

My account banned

polar marshBOT
#

@meager jackal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

@night cloak is there anything else, because it didn’t change anything?

#

Hello guys anybody can help me to unban my account?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
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forest sky
#

Help me my account is hacked

onyx dagger
#

Do you have access to your Game account, @forest sky?

deep galleon