#questions | PUBG MOBILE | Page 1118

night cloak Nov 2, 2020, 4:48 PM

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Lol

storm flumeBOT Nov 2, 2020, 4:56 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

copper stag Nov 2, 2020, 5:04 PM

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My scope opens after i shoot a bolt action rifle. Like when i aim and shoot then do the reload thingy. The scope opens. How to turn that off?

onyx dagger Nov 2, 2020, 5:07 PM

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You cant actually Turn It Off, Sadly, @copper stag.

night cloak Nov 2, 2020, 5:11 PM

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@clear spindle Finally figured out the contact and mailed , it was in privacy policy

meager harbor Nov 2, 2020, 5:25 PM

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What the Hell is This even my Pubg up to date

📎 Two_Months_Frozen.JPG

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Un freez my account

polar marshBOT Nov 2, 2020, 5:26 PM

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@meager harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

olive isle Nov 2, 2020, 5:44 PM

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How to report hacker

storm flumeBOT Nov 2, 2020, 5:44 PM

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Hello, @olive isle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak Nov 2, 2020, 5:50 PM

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Can i connect my PUBG account with WeChat while is already connected with Facebook and VK

shell kindle Nov 2, 2020, 5:51 PM

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Any news on bonus challenge

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I didn't get uc in my account as i have redeemed it from bonus

sick shale Nov 2, 2020, 5:52 PM

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@night cloak You must unlink one first

night cloak Nov 2, 2020, 5:52 PM

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Ok

storm flumeBOT Nov 2, 2020, 5:52 PM

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Please refer to this channel's pinned messages for further information, @shell kindle:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Nov 2, 2020, 5:53 PM

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I have to wait 6 days damm

night cloak Nov 2, 2020, 6:14 PM

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I have a video with an annoying bug. Where can I send it ?

storm flumeBOT Nov 2, 2020, 6:16 PM

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Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak Nov 2, 2020, 6:22 PM

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Thanks you kind sir

stark prism Nov 2, 2020, 6:30 PM

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my account has been frozen... bt why these prblm ...help plzzz

polar marshBOT Nov 2, 2020, 6:30 PM

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@stark prism:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sterile sequoia Nov 2, 2020, 6:40 PM

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Dear
My PUBG account was linked with facebook,
And now PUBG has disabled my facebook account,
I am playing PUBG from season 2 and this is my very old account,
Kindly i need your help to recover my facebook account so i can play my PUBG,
Kindly help me
My facebook account (arkhanswati@gmail.com)
My pubg mobile id (5212186582)

storm flumeBOT Nov 2, 2020, 6:41 PM

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Please refer to subpoint 2.8 in #faq for further information, @sterile sequoia.

nova ore Nov 2, 2020, 6:46 PM

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Till how many days we should wait for uc

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From bonus challenge redeem page which not got

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Pubg scam with us

storm flumeBOT Nov 2, 2020, 6:47 PM

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Please refer to this channel's pinned messages for further information, @nova ore:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

nova ore Nov 2, 2020, 6:49 PM

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Will pubg mobile in game support will respond me

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They have not reply me from 15 days

ember pebble Nov 2, 2020, 7:10 PM

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So what is the code for the locked suitcase? and how do you type it

📎 image0.png

gray nimbus Nov 2, 2020, 7:12 PM

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Can I know when we can get Indian version pubg

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We have spended much money in that.we want it back.please

storm willow Nov 2, 2020, 7:18 PM

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#questions message

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@gray nimbus

arctic sapphire Nov 2, 2020, 7:22 PM

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Who@kmows how to get beta version

night cloak Nov 2, 2020, 7:22 PM

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IOS or android, @arctic sapphire?

arctic sapphire Nov 2, 2020, 7:22 PM

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Ios

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I deleted email by accident

night cloak Nov 2, 2020, 7:24 PM

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feel free to ask users in #pubg-mobile, @ember pebble.

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@arctic sapphire, https://web.gpubgm.com/m/download.html.

modern stratus Nov 2, 2020, 7:26 PM

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📎 image0.png

polar marshBOT Nov 2, 2020, 7:27 PM

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@modern stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@sullen ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

plush void Nov 2, 2020, 7:36 PM

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some one conceted his Facebook acc and loged into my pubg account ! he trying to steal my acc what can i do to stop him ??

storm flumeBOT Nov 2, 2020, 7:39 PM

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Please contact the customer service via the in-game settings for further assistance, @plush void.

brittle dagger Nov 2, 2020, 8:02 PM

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hi, why it's take more than 3 mins for a classic match in phoenix emulator? do phoenix emulator have a separate servers? kindly clear my doubts. thank you.

thin halo Nov 2, 2020, 8:02 PM

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@brittle dagger please use #emulator-support

brittle dagger Nov 2, 2020, 8:03 PM

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hi thank you. i already asked this question there. but no response for last 10 mins.

midnight tangle Nov 2, 2020, 8:07 PM

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Wait what is emulator support @thin halo Doesnt show for me

storm flumeBOT Nov 2, 2020, 8:09 PM

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You can now access #emulator-chat and #emulator-support, @midnight tangle. Revert this at any time by sending .emulator in #481204134859505684.

night cloak Nov 2, 2020, 8:09 PM

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It’s a chat for emulator players.

arctic sapphire Nov 2, 2020, 8:15 PM

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It wont let me install it

drowsy spear Nov 2, 2020, 8:16 PM

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📎 image0.png

polar marshBOT Nov 2, 2020, 8:18 PM

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@drowsy spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 2, 2020, 8:42 PM

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hi, why it's take more than 3 mins for a classic match in phoenix emulator? do phoenix emulator have a separate servers? kindly clear my doubts. thank you.
@brittle dagger because phoenix emulator use different server. not same gameloop server. and phoenix emulator server is full hacker.

brittle dagger Nov 2, 2020, 9:00 PM

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@night cloak oh thanks for the info.

modest cloud Nov 2, 2020, 9:06 PM

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Hello i have problem

storm flumeBOT Nov 2, 2020, 9:11 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @modest cloud. Remember to read through #faq before asking questions in the support channels.

modest cloud Nov 2, 2020, 9:12 PM

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I have a problem that the change country button is not showing up

night cloak Nov 2, 2020, 9:12 PM

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A screenshot of your in-game basic settings, @modest cloud.

modest cloud Nov 2, 2020, 9:14 PM

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📎 Screenshot_-_PUBG_MOBILE.jpg

hardy obsidian Nov 2, 2020, 9:15 PM

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I need any one of supporters plz

tribal turtle Nov 2, 2020, 9:17 PM

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hi guys

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how i can talk with admin

polar marshBOT Nov 2, 2020, 9:18 PM

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@tribal turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

modest cloud Nov 2, 2020, 9:19 PM

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@night cloak Is this image sufficient?

stray iris Nov 2, 2020, 10:06 PM

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I can’t login pubg it says restrict area code error pls help me

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I spent some money on it

modest cloud Nov 2, 2020, 10:30 PM

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Hello

mild dove Nov 2, 2020, 10:36 PM

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@stray iris which country

ruby pier Nov 2, 2020, 10:40 PM

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cheaters are using LD player emulator and smart gaga emulator...please ban this two emulators....

peak breach Nov 2, 2020, 10:53 PM

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Ashlunkm

quick pewter Nov 2, 2020, 10:57 PM

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when i play with the character (victor) it wont gain xp when i play in tdm and stuff why is that

night cloak Nov 2, 2020, 10:58 PM

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You can only gain 1000 XP daily, @quick pewter

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Accounts created in the EEA region cannot change change their region due to European laws, @modest cloud.

mint dew Nov 2, 2020, 11:02 PM

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i need help : my pubg got logged out by itself and when i try to log back in it says page not found when i try logging back in via twitter?

night cloak Nov 2, 2020, 11:16 PM

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Is it possible to copy arena HUD to classic hud?

lost dune Nov 3, 2020, 12:04 AM

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I lost my account with the id 5275365733, which was connected to the linked Twitter account on the email ali20musa@gmail.com. Please reconnect the lost account on the same email.
Thank you

peak breach Nov 3, 2020, 12:05 AM

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📎 Screenshot_20201103_021545_com.tencent.ig.jpg

polar marshBOT Nov 3, 2020, 12:07 AM

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@peak breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Nov 3, 2020, 12:08 AM

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Please contact the customer service via the in-game settings for further assistance, @lost dune.

lost dune Nov 3, 2020, 12:10 AM

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Sorry, I cannot contact customer service, please help to restore the account
Thank you

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I lost my account with the id 5275365733, which was connected to the linked Twitter account on the email ali20musa@gmail.com. Please reconnect the lost account on the same email.
Sorry, I cannot contact customer service, please help to restore the account
Thank you

storm willow Nov 3, 2020, 12:16 AM

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@lost dune all account related issues are handled by ingame customer support.

lost dune Nov 3, 2020, 12:18 AM

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Can you tell me how to contact customer service

unique gull Nov 3, 2020, 12:31 AM

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How do I become a pubgm content creator

storm flumeBOT Nov 3, 2020, 12:31 AM

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Please refer to subpoint 5.3 in #faq for further information, @lost dune.

night cloak Nov 3, 2020, 12:32 AM

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Fill out the form in #735483472432594994 to apply for the role, @unique gull!

unique gull Nov 3, 2020, 12:32 AM

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Ok

lost dune Nov 3, 2020, 12:35 AM

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I lost my account with the id 5275365733, which was connected to the linked Twitter account on the email ali20musa@gmail.com. Please reconnect the lost account on the same email.
Thank you

unique gull Nov 3, 2020, 12:35 AM

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Am lost I dont see anything about becoming a content creator

slender wharf Nov 3, 2020, 12:36 AM

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Please this form out below, @unique gull:
http://bit.ly/2GQyoJz

Google Docs

PUBG MOBILE VIP

Do you think you have what it takes to become a PUBG MOBILE VIP (content creator)?

Let us know! We will contact you on Discord and/or e-mail if you are selected.

unique gull Nov 3, 2020, 12:48 AM

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Done

night cloak Nov 3, 2020, 12:54 AM

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If you’re selected you’ll be contacted.

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i downloaded the beta pubgm but dont know how to general settings things

modest cloud Nov 3, 2020, 1:02 AM

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@night cloak Doesn't she have a solution

olive dove Nov 3, 2020, 1:02 AM

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@night cloak
Pubgm beta has the same settings as the global version, which part do you need help with.

ripe stone Nov 3, 2020, 1:02 AM

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My account facebook is hacked and the hacker disable my account facebook now im playing from iCloud access but the hacker have access to enter to account from email and game center i want to unlink the email

storm flumeBOT Nov 3, 2020, 1:03 AM

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Please contact the customer service via the in-game settings for further assistance, @ripe stone.

ripe stone Nov 3, 2020, 1:06 AM

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I contact them but they tell me i need wait 60 days but the hacker It always bother me logging into the account and leave the game

night cloak Nov 3, 2020, 1:09 AM

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Only solution for a region change is a new account, @modest cloud.

wicked vessel Nov 3, 2020, 1:11 AM

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why did the game muted me for no reason

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and for 3 days straight?

olive dove Nov 3, 2020, 1:16 AM

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@wicked vessel
By muted, you mean unable to chat in the game.

wicked vessel Nov 3, 2020, 1:17 AM

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I know but why

olive dove Nov 3, 2020, 1:18 AM

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Maybe you have used abusive words, and other players reported you.

wicked vessel Nov 3, 2020, 1:19 AM

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bruh the last thing i wrote was " Help me reach 50k popularity"

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: D

mint dew Nov 3, 2020, 1:23 AM

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@olive dove been waiting 1 hr for the in game support to reply, should i still wait?

wicked vessel Nov 3, 2020, 1:24 AM

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:((

olive dove Nov 3, 2020, 1:24 AM

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@mint dew
Sorry about that, you may refer to #faq subpoint 5.4 regarding your question.

night cloak Nov 3, 2020, 1:29 AM

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Has anyone got there account hacked and successfully got the email the hacker linked unlinked thru pubg support? Just asking to know if I should try or not..

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If it wasn’t possible the feature wouldn’t be there. Feel free to ask users in #pubg-mobile, @night cloak.

quasi quest Nov 3, 2020, 2:41 AM

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The thing about PUBG BANNED IN INDIA. Its removed from Playstore and I think Indian servers are down too... Will there be any solution for this in the future??🥺

storm flumeBOT Nov 3, 2020, 2:41 AM

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Please refer to this channel's pinned messages for further information, @quasi quest:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Nov 3, 2020, 3:12 AM

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What was banned, @slim zephyr?

slim zephyr Nov 3, 2020, 3:13 AM

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5219458834

night cloak Nov 3, 2020, 3:15 AM

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Your account?

slim zephyr Nov 3, 2020, 3:15 AM

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Yes

polar marshBOT Nov 3, 2020, 3:16 AM

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@slim zephyr:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 3, 2020, 3:17 AM

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Hello sir I have a problem

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📎 Screenshot_20201103-090123.jpg

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Region, @night cloak?

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My game is not opening can you tell me why

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Region, @night cloak?

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Can you answer my question?

cyan marten Nov 3, 2020, 3:29 AM

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My account has been stolen, please please help me retrieve it
5112374343

night cloak Nov 3, 2020, 3:30 AM

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Can you still access your PUBG MOBILE account, @cyan marten.

cyan marten Nov 3, 2020, 3:30 AM

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Yes, but from another account

storm flumeBOT Nov 3, 2020, 3:31 AM

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Please contact the customer service via the in-game settings for further assistance, @cyan marten.

cyan marten Nov 3, 2020, 3:32 AM

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I transferred a lot, but no response. I really need help. Please help me

storm flumeBOT Nov 3, 2020, 3:32 AM

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Please refer to subpoint 5.4 in #faq for further information, @cyan marten.

jade mauve Nov 3, 2020, 3:34 AM

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📎 Screenshot_20201103_085137.jpg

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I am Download Kr Pubg But Can't Open File Nu Coming What I Do

cyan marten Nov 3, 2020, 3:34 AM

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I do not understand the English language well

storm flumeBOT Nov 3, 2020, 3:35 AM

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We provide community support only for the global English version of PUBG MOBILE here, @jade mauve.

dark onyx Nov 3, 2020, 3:35 AM

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Tired of cheaters

night cloak Nov 3, 2020, 3:35 AM

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Refer to subpoint 3.1 in #735483472432594994 for regional communities.

storm flumeBOT Nov 3, 2020, 3:35 AM

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Hello, @dark onyx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

jade mauve Nov 3, 2020, 3:35 AM

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📎 Screenshot_20201103_085246.jpg

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I am Download this Website But Can't Open File ..

storm flumeBOT Nov 3, 2020, 3:36 AM

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We provide community support only for the global English version of PUBG MOBILE here, @jade mauve.

cyan marten Nov 3, 2020, 3:38 AM

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📎 Screenshot_2020-10-31-16-32-10-40_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-10-31-19-12-18-22_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-10-31-02-45-55-32_dac7cc7571c39b392df64923967cf7da.jpg

normal fulcrum Nov 3, 2020, 3:48 AM

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@cyan marten What's the issue?

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I do not understand the English language well
@cyan marten You can join regional community server from #735483472432594994, sub-point 3.1

onyx dagger Nov 3, 2020, 3:50 AM

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Kindly try reinstalling the game.

If that didnt work,
Please contact Customer Service in-game about this, as only they can help you with Account related issues, @cyan marten.

polar marshBOT Nov 3, 2020, 3:50 AM

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@forest comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cyan marten Nov 3, 2020, 3:50 AM

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My account has been stolen, please please help me retrieve it

normal fulcrum Nov 3, 2020, 3:50 AM

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@cyan marten You can join regional community server from #735483472432594994, sub-point 3.1

night cloak Nov 3, 2020, 3:57 AM

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📎 image0.png

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Lol whoever made this game needs to go back to school laugh

storm flumeBOT Nov 3, 2020, 4:01 AM

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Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

polar marshBOT Nov 3, 2020, 4:09 AM

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@sterile marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

winter obsidian Nov 3, 2020, 4:31 AM

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Can't login again
I'm not from India

📎 20201101_184515.png

thin halo Nov 3, 2020, 4:33 AM

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Where are you from?

winter obsidian Nov 3, 2020, 4:34 AM

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Nepal@thin halo

polar marshBOT Nov 3, 2020, 4:42 AM

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@sacred junco:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

primal garden Nov 3, 2020, 4:44 AM

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Pc version support

night cloak Nov 3, 2020, 4:45 AM

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PUBG MOBILE emulator or just PUBG?

primal garden Nov 3, 2020, 4:45 AM

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Pubg mobiles

storm flumeBOT Nov 3, 2020, 4:45 AM

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You can now access #emulator-chat and #emulator-support, @primal garden. Revert this at any time by sending .emulator in #481204134859505684.

night cloak Nov 3, 2020, 4:49 AM

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Account ban, @tawny lava?

polar marshBOT Nov 3, 2020, 4:51 AM

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@tawny lava:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

real solstice Nov 3, 2020, 5:03 AM

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pubg unban in india?

storm flumeBOT Nov 3, 2020, 5:03 AM

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Please refer to this channel's pinned messages for further information, @real solstice:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

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Use of unauthorized third-party software or methods, @grim helm, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT Nov 3, 2020, 5:10 AM

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@grim helm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mint dew Nov 3, 2020, 5:10 AM

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i been waiting 7 hrs for the customer service to respond in game, am i supposed to keep waiting?

storm flumeBOT Nov 3, 2020, 5:11 AM

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Please refer to subpoint 5.4 in #faq for further information, @mint dew.

mint dew Nov 3, 2020, 5:11 AM

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alrready sent a reminder 🚪 🚶

polar marshBOT Nov 3, 2020, 5:16 AM

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@finite gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx Nov 3, 2020, 5:20 AM

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@mint dew bruh if you did not get respond wait 1-2 day you will might get respond

visual jay Nov 3, 2020, 5:20 AM

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hello my friend got banned for 1week

vagrant onyx Nov 3, 2020, 5:20 AM

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hello my friend got banned for 1week
@visual jay ban 1 week = teaming up with cheater

visual jay Nov 3, 2020, 5:21 AM

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for violating terms and services and he isnt even hacking

vagrant onyx Nov 3, 2020, 5:21 AM

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for violating terms and services and he isnt even hacking
@visual jay if team up with cheater = 1 week ban

visual jay Nov 3, 2020, 5:21 AM

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he never does teamup

vagrant onyx Nov 3, 2020, 5:21 AM

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he never does teamup
@visual jay maybe he played in a match and on the team someone was cheating

visual jay Nov 3, 2020, 5:22 AM

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he was playing with me then sudddenly got banned

vagrant onyx Nov 3, 2020, 5:22 AM

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Does his tier rest to bronze v ? @visual jay

visual jay Nov 3, 2020, 5:22 AM

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yes

vagrant onyx Nov 3, 2020, 5:22 AM

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yes
@visual jay its knowing is that

visual jay Nov 3, 2020, 5:22 AM

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📎 unknown.png

vagrant onyx Nov 3, 2020, 5:23 AM

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@visual jay what was you playing

visual jay Nov 3, 2020, 5:23 AM

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erangel trio vs squad 3v4

vagrant onyx Nov 3, 2020, 5:23 AM

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did he got data has changed ?

visual jay Nov 3, 2020, 5:23 AM

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wdym data has changed??????

vagrant onyx Nov 3, 2020, 5:24 AM

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erangel trio vs squad 3v4
@visual jay your other teammate maybe was cheating

visual jay Nov 3, 2020, 5:24 AM

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no we are 100% verified we dont play randoms

vagrant onyx Nov 3, 2020, 5:24 AM

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wdym data has changed??????
@visual jay there is message pop up in the middle of the game say data has changed and you have been disconnected

visual jay Nov 3, 2020, 5:24 AM

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yes

vagrant onyx Nov 3, 2020, 5:25 AM

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Like i said ask your other teammate if he was cheating

visual jay Nov 3, 2020, 5:25 AM

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no he wasnt we dont cheat

vagrant onyx Nov 3, 2020, 5:25 AM

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Till him 1 week ban = teaming up with cheater + tier rest to bronze v @visual jay

visual jay Nov 3, 2020, 5:25 AM

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ok

vagrant onyx Nov 3, 2020, 5:26 AM

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ok
@visual jay i am not fully sure bruh

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But 1 week ban knowing is it result cause of teaming up with cheater @visual jay

visual jay Nov 3, 2020, 5:26 AM

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this new anticheat is broken

vagrant onyx Nov 3, 2020, 5:27 AM

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@visual jay maybe he got false ban

visual jay Nov 3, 2020, 5:27 AM

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another one of my friends got banned for 10years without him hacking and his accound was worth 1000$

vagrant onyx Nov 3, 2020, 5:27 AM

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Maybe his teammate was cheating so he team up with him multi time so he get ban 1 week and the cheater get 10 years ban

visual jay Nov 3, 2020, 5:28 AM

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no he quit pubg and the friend whos acc is worth 1000$ quit pubg

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as i told we all are irl friends

vagrant onyx Nov 3, 2020, 5:28 AM

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another one of my friends got banned for 10years without him hacking and his accound was worth 1000$
@visual jay there is other way can get banned with 10 years not only using cheat

visual jay Nov 3, 2020, 5:29 AM

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...what is it

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@vagrant onyx

vagrant onyx Nov 3, 2020, 5:30 AM

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@visual jay if you think the ban was false you can press file Claim

visual jay Nov 3, 2020, 5:30 AM

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yes but noone is answering him

vagrant onyx Nov 3, 2020, 5:30 AM

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yes but noone is answering him
@visual jay if not get answer prob he did something

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@visual jay this

📎 image0.png

visual jay Nov 3, 2020, 5:31 AM

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i mean its only 1week

silent prism Nov 3, 2020, 5:31 AM

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I want to to speak to any one of moderetor

vagrant onyx Nov 3, 2020, 5:32 AM

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i mean its only 1week
@visual jay yes just till him to wait

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I want to to speak to any one of moderetor
@silent prism what is it about ?

silent prism Nov 3, 2020, 5:32 AM

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My account was hacked and customer service does not answer

vagrant onyx Nov 3, 2020, 5:33 AM

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My account was hacked and customer service does not answer
@silent prism contact social media support for try to recover your acc , you can find them in #faq 2.8

sturdy cloak Nov 3, 2020, 5:33 AM

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Is there anyone with PUBG MOBILE?

vagrant onyx Nov 3, 2020, 5:33 AM

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Is there anyone with PUBG MOBILE?
@sturdy cloak what is it ?

sturdy cloak Nov 3, 2020, 5:34 AM

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I want to reach a PUBG Mobile customer

vagrant onyx Nov 3, 2020, 5:35 AM

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I want to reach a PUBG Mobile customer
@sturdy cloak try in

https://tencentgames.helpshift.com/a/pubgm/

Or email PUBGMOBILE_CS@tencentgames.com

Tencent Games Support

PUBGM

Have a question? Search for answers

silent prism Nov 3, 2020, 5:36 AM

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It does not answer my question i can log in in at game but he link his social media accoun and email so i want some one help me

vagrant onyx Nov 3, 2020, 5:37 AM

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It does not answer my question i can log in in at game but he link his social media accoun and email so i want some one help me
@silent prism email for now cant be unlinked

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You might try to contact customer service regarding email unlink

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#faq 5.3

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Press on start new conversation

silent prism Nov 3, 2020, 5:39 AM

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My social account now was disabled and he might unlik it

vagrant onyx Nov 3, 2020, 5:41 AM

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My social account now was disabled and he might unlik it
@silent prism sorry to hear that , i cant do anything in my side

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Unless i till you to contact social media customer service

silent prism Nov 3, 2020, 5:43 AM

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Ok no problem i am now speaking to them but if he unlink my facebook from account what will i do ?

calm fossil Nov 3, 2020, 5:46 AM

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In India PUBG was ban but my friend playing PUBG mobile but he did not get ban

polar marshBOT Nov 3, 2020, 5:50 AM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

azure widget Nov 3, 2020, 5:51 AM

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Hey PUBG Mobile Support! Is there any good news for future in Indian PUBG Gaming! We're really missing the game! 😭

urban widget Nov 3, 2020, 5:53 AM

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@azure widget check pin

silent prism Nov 3, 2020, 6:04 AM

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Does pubg mobile has email i can contact them on it ?

night cloak Nov 3, 2020, 6:06 AM

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PUBGMOBILE_CS@tencentgames.com

silent prism Nov 3, 2020, 6:07 AM

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They send me the message when i send to them

shadow nest Nov 3, 2020, 6:13 AM

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I want to change my in-game country. Whenever i put phone number and verification code, some writing in chinese appear. Help!

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📎 Screenshot_2020-11-02-11-56-13-30_dac7cc7571c39b392df64923967cf7da.jpg

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@night cloak

night cloak Nov 3, 2020, 6:22 AM

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Try again later, @shadow nest. Please avoid pinging random community members for no reason.

dense lintel Nov 3, 2020, 6:24 AM

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If I Will Login Using VPN And Don't Start Game ?
then my account will be safe?

spring zephyr Nov 3, 2020, 6:25 AM

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Usage of VPN is not recommended.

dense lintel Nov 3, 2020, 6:25 AM

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If I Will Just Use For Login?
not For Playing

spring zephyr Nov 3, 2020, 6:26 AM

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Still, it's not recommended. You can contact in-game customer service for further info.

dense lintel Nov 3, 2020, 6:26 AM

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@spring zephyr How To Contact Pubg Is Banned In India 🙄

storm flumeBOT Nov 3, 2020, 6:26 AM

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Please refer to this channel's pinned messages for further information, @dense lintel:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Nov 3, 2020, 6:27 AM

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Please don’t give out such information in this server, @dry nest.

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Read my message again.

dry nest Nov 3, 2020, 6:28 AM

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@night cloak what info.. I'm not here giving out hacks or plug-ins just some basic info

night cloak Nov 3, 2020, 6:29 AM

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We don’t recommend the usage of VPN to any user.

dry nest Nov 3, 2020, 6:30 AM

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@night cloak many big youtubers use VPN to open crates 😒

night cloak Nov 3, 2020, 6:30 AM

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Good for them.

dry nest Nov 3, 2020, 6:30 AM

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@night cloak suspicious

storm flumeBOT Nov 3, 2020, 6:31 AM

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Please avoid going off-topic, @dry nest. You may have unrelated conversations in #chat.

night cloak Nov 3, 2020, 6:31 AM

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You are right using the VPN triggers the third-party application and triggers the anti-cheat system which would result in revoke of your account,be wise

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Move to a discussion channel now please

dense lintel Nov 3, 2020, 6:33 AM

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If Anyone Will Login My Indian Id From Singapore Or USA My Account Won't Be Ba.nned?

dry nest Nov 3, 2020, 6:33 AM

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@dense lintel I'm playing from India only... & from the global version there's no prblm

polar marshBOT Nov 3, 2020, 6:34 AM

#

@glass osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@marsh prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dense lintel Nov 3, 2020, 6:35 AM

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@night cloak If Anyone Will Login My Indian Id From Singapore Or USA My Account Won't Be Ba.nned?
Because I Won't Use VPN They Will Just Open My Account For Doing Crate Opening

night cloak Nov 3, 2020, 6:35 AM

#

The possibility of your account being banned is high, @dense lintel.

storm flumeBOT Nov 3, 2020, 6:35 AM

#

Please refer to this channel's pinned messages for further information, @dense lintel:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

dense lintel Nov 3, 2020, 6:35 AM

#

@night cloak 😟

dry nest Nov 3, 2020, 6:36 AM

#

@night cloak why my global version is still running flawless then 👀

storm flumeBOT Nov 3, 2020, 6:36 AM

#

Please refer to this channel's pinned messages for further information, @dry nest:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Nov 3, 2020, 6:38 AM

#

Cheates are still there in PUPG, Why?

storm flumeBOT Nov 3, 2020, 6:38 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

dry nest Nov 3, 2020, 6:38 AM

#

@night cloak ohh so u wanna say I'm using cheats 😒 bravo

night cloak Nov 3, 2020, 6:39 AM

#

Head on to discussion section pls

#

You’re using cheats, @dry nest?

dry nest Nov 3, 2020, 6:39 AM

#

OK u too come thier & tell me

#

@night cloak what.. Hell no... I'm a normal pubg user since 2018

night cloak Nov 3, 2020, 6:40 AM

#

Engage a DM with me

#

Okay move to a discussion channel or DMS now please.

jade mauve Nov 3, 2020, 6:59 AM

#

How I fixed Voice Bug

#

Replay

spring zephyr Nov 3, 2020, 6:59 AM

#

Explain your issue in detail, please.

jade mauve Nov 3, 2020, 6:59 AM

#

Ok Wait ...

night cloak Nov 3, 2020, 7:01 AM

#

Is pubg mobile India server discontinued

jade mauve Nov 3, 2020, 7:01 AM

#

I am A Jio User My Mobile Vivo Y12 I Am Playing Pubg In season 3 Start Last Pubg Update After Voice Bug I am Using Dns Changer App But I am Playing One Match Automatically Off Dns Changer App How I Fixed This Problem Give Solution please

storm flumeBOT Nov 3, 2020, 7:02 AM

#

Please refer to this channel's pinned messages for further information, @jade mauve:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

jade mauve Nov 3, 2020, 7:02 AM

#

@jade mauve

#

@spring zephyr

night cloak Nov 3, 2020, 7:03 AM

#

Ok

visual jay Nov 3, 2020, 7:03 AM

#

@shadow nest u revealed ur phonen umber

night cloak Nov 3, 2020, 7:04 AM

#

There might be a software glitch, check you settings and try again,@santhose

jade mauve Nov 3, 2020, 7:05 AM

#

@night cloak I am already Checked Micro phone Is On

night cloak Nov 3, 2020, 7:06 AM

#

See in YouTube you might get some solutions

jade mauve Nov 3, 2020, 7:08 AM

#

Ok But dns Changer App I am Using One match finish Automatically Turn Offed Y.

strong shale Nov 3, 2020, 7:09 AM

#

I'm not a hacker

storm flumeBOT Nov 3, 2020, 7:10 AM

#

Please refer to this channel's pinned messages for further information, @jade mauve:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

spring zephyr Nov 3, 2020, 7:10 AM

#

@strong shale ?

jade mauve Nov 3, 2020, 7:10 AM

#

@storm flume ok bro

strong shale Nov 3, 2020, 7:10 AM

#

It's a bot Santhosh

#

How to get mod ? Is there any way ?

spring zephyr Nov 3, 2020, 7:14 AM

#

Refer to #735483472432594994, 'Moderation' section.

arctic sapphire Nov 3, 2020, 7:37 AM

#

Whos done beta version yet

onyx dagger Nov 3, 2020, 7:41 AM

#

Feel free to ask in #pubg-mobile, @arctic sapphire.

ember wing Nov 3, 2020, 7:48 AM

#

📎 Screenshot_2020-11-03-13-25-10-138_com.tencent.ig.jpg

storm flumeBOT Nov 3, 2020, 7:48 AM

#

Please refer to this channel's pinned messages for further information, @ember wing:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

ember wing Nov 3, 2020, 7:49 AM

#

Again today this showing

#

Yesterday it was opened

#

Help me..say what is pubg goona doing

night cloak Nov 3, 2020, 7:50 AM

#

Contact your internet service provider, @ember wing.

ember wing Nov 3, 2020, 8:01 AM

#

Pubg is not opening in any internet

#

In my mobile only

#

😫 😫 💩

trim spire Nov 3, 2020, 8:05 AM

#

what device are you using

thorn terrace Nov 3, 2020, 8:05 AM

#

make bonus challenge for Bangladesh region

night cloak Nov 3, 2020, 8:07 AM

#

Please use #old for such suggestions, @thorn terrace.

ember wing Nov 3, 2020, 8:11 AM

#

Redmi note 7 pro

quick tree Nov 3, 2020, 8:15 AM

#

Any idea Why gives every time a parameter error at pubg redemption center?

onyx dagger Nov 3, 2020, 8:15 AM

#

Region, @ember wing?

ember wing Nov 3, 2020, 8:15 AM

#

NEPAL

night cloak Nov 3, 2020, 8:15 AM

#

Contact your internet service provider, @ember wing.

#

Screenshot please, @quick tree?

quick tree Nov 3, 2020, 8:16 AM

#

📎 image0.png

cobalt spear Nov 3, 2020, 8:16 AM

#

Hi
I have reedemed 3000 battle coins from Bonus challenge on 18th October.
Its said reedemption is complete ..but I didn't receive my UC inmy mail.
I even contacted customer service 10 days back and trying to contact daily but they are not responding.
Please help me get my UC back .!!

night cloak Nov 3, 2020, 8:17 AM

#

What are you trying to redeem, @quick tree?

storm flumeBOT Nov 3, 2020, 8:17 AM

#

Please refer to this channel's pinned messages for further information, @cobalt spear:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

quick tree Nov 3, 2020, 8:17 AM

#

Some uc bought

ember wing Nov 3, 2020, 8:17 AM

#

I also have redeemed 6000 bc from my uc cash😭😭

cobalt spear Nov 3, 2020, 8:18 AM

#

@night cloak But it's been already more than 20 days!!

night cloak Nov 3, 2020, 8:18 AM

#

Please refer to this channel's pinned messages for further information, @cobalt spear:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

#

Country, @quick tree?

ember wing Nov 3, 2020, 8:18 AM

#

My more than 50 days

storm flumeBOT Nov 3, 2020, 8:19 AM

#

Please contact the customer service via the in-game settings for further assistance, @ember wing.

quick tree Nov 3, 2020, 8:19 AM

#

Romania @night cloak

cobalt spear Nov 3, 2020, 8:19 AM

#

@night cloak ya i checked it. Does checking bring back my Uc?

night cloak Nov 3, 2020, 8:19 AM

#

Does asking?

cobalt spear Nov 3, 2020, 8:19 AM

#

I need a proper answer@night cloak

night cloak Nov 3, 2020, 8:19 AM

#

Check pinned messages your answer is there.

cobalt spear Nov 3, 2020, 8:20 AM

#

There's nothing there... it's just saying some server problem and wait
How long can someone wait😑

#

There's a limit for patience

night cloak Nov 3, 2020, 8:21 AM

#

Refer to this message, @cobalt spear. <#questions message>.

cobalt spear Nov 3, 2020, 8:22 AM

#

@night cloak won't you ever give a proper answer..😑
Wah what a excellent support center you got here👏 👏

quick tree Nov 3, 2020, 8:22 AM

#

Is there any help for me? @night cloak I do not know what to do might go for a refund

cobalt spear Nov 3, 2020, 8:23 AM

#

@night cloak Better change this name to No response center or check ping message center

night cloak Nov 3, 2020, 8:23 AM

#

Please check the ID, code and refresh the Captcha, @quick tree.

quick tree Nov 3, 2020, 8:23 AM

#

I’ll try thank you

heavy vortex Nov 3, 2020, 8:24 AM

#

I guess you have to try that code in Midas Buy.. if it's uc redeem code Tsip

night cloak Nov 3, 2020, 8:24 AM

#

That is a very well formed answer, @cobalt spear. Feel free to use #old.

#

You may move channel now JB.

dusk yoke Nov 3, 2020, 8:25 AM

#

Im not in indei but why I can’t open pubg? I am in cambodia i use 4G can open pubg normally but when connected to wifi I can’t open it it show (Code/restrict areas)

night cloak Nov 3, 2020, 8:26 AM

#

Contact your internet service provider, @dusk yoke.

jade mauve Nov 3, 2020, 8:26 AM

#

How I Fixed Voice Bug Bro

ember wing Nov 3, 2020, 8:26 AM

#

My also I'm from Nepal 🤬 it says restricted area 🤬 From

#

Not a prob of Internet provider

#

Because using same internet my friend open pubg and played many times

jade mauve Nov 3, 2020, 8:27 AM

#

How I fixed Voice Bug

ember wing Nov 3, 2020, 8:28 AM

#

?to say viasy🤬

night cloak Nov 3, 2020, 8:28 AM

#

Contact your internet service provider. Won’t be saying it again.

jade mauve Nov 3, 2020, 8:28 AM

#

@night cloak Help bro please

night cloak Nov 3, 2020, 8:28 AM

#

Please change your DNS, @jade mauve. Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1

#

Please wait patiently, @jade mauve. Takes time to type.

ember wing Nov 3, 2020, 8:30 AM

#

Are u from pubg support team member ..please say to pubg team to see such issues ..because it's not only mine .bt it's about all pubg players🙄🙄if u mind .sorry for that

jade mauve Nov 3, 2020, 8:30 AM

#

@night cloak Cloudfare Dns High Ping Bro

quick tree Nov 3, 2020, 8:31 AM

#

It worked on Midas the code thank you very much great support out there

night cloak Nov 3, 2020, 8:31 AM

#

We’re in no way affiliated with customer support, @ember wing

storm flumeBOT Nov 3, 2020, 8:31 AM

#

Please contact the customer service via the in-game settings for further assistance, @ember wing.

verbal portal Nov 3, 2020, 8:34 AM

#

Why pubgm is ban in india

jade mauve Nov 3, 2020, 8:34 AM

#

Bro I am Playing One Match Finish After Automatically Turn Offed Y Dns Changer y Bro@Viasy

night cloak Nov 3, 2020, 8:36 AM

#

Yes you can, @night cloak.

#

Yes you can, @night cloak.
@night cloak How long?

#

Depends on the violation you’re given.

storm flumeBOT Nov 3, 2020, 8:37 AM

#

Please refer to this channel's pinned messages for further information, @verbal portal:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Nov 3, 2020, 8:40 AM

#

Try not to hide the jailbreak from PUBG MOBILE, @night cloak.

#

It’ll lower the chances of you being banned.

modest cloud Nov 3, 2020, 8:46 AM

#

@night cloak This is a bad idea

night cloak Nov 3, 2020, 8:47 AM

#

?

modest cloud Nov 3, 2020, 8:47 AM

#

@night cloak

night cloak Nov 3, 2020, 8:48 AM

#

Yes?

modest cloud Nov 3, 2020, 8:48 AM

#

@night cloak I do not want to create a new account

#

To change the region

night cloak Nov 3, 2020, 8:48 AM

#

That’s the only option.

modest cloud Nov 3, 2020, 8:49 AM

#

Ok thanks for you

rustic sun Nov 3, 2020, 8:51 AM

#

Hlo...level is stuck in pubg m

night cloak Nov 3, 2020, 8:51 AM

#

Please elaborate, @rustic sun.

rustic sun Nov 3, 2020, 8:52 AM

#

Level freeze...

spring zephyr Nov 3, 2020, 8:54 AM

#

Huh? Explain in detail, please.

rustic sun Nov 3, 2020, 8:57 AM

#

What do I do if I can't get above 58? Any solution...?@spring zephyr

night cloak Nov 3, 2020, 8:58 AM

#

Huh? Explain in detail, please.

polar marshBOT Nov 3, 2020, 9:00 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable Nov 3, 2020, 9:03 AM

#

Read the message above, @night cloak.

#

We can not help you further.

#

Coming in DMs is not going to change anything.

#

We do not recommend using VPN.

icy swallow Nov 3, 2020, 9:09 AM

#

Hey PUBG mobile this morning my facebook account got hacked and the hacker has taken over my pubg account he has unlinked my pubg account from facebook i am so worried i need your help please
This is ingame ID :5640966278

dry nest Nov 3, 2020, 9:10 AM

#

@glossy sable how to claim it back.. Cause ur file claim methods don't work they do absolutely nothing

glossy sable Nov 3, 2020, 9:12 AM

#

They do work.

#

If your friend was innocent.

#

Follow the bot's instructions, and be patient.

dry nest Nov 3, 2020, 9:12 AM

#

Ya he is..

glossy sable Nov 3, 2020, 9:16 AM

#

Tell him to file a claim, then.

coarse pebble Nov 3, 2020, 9:21 AM

#

When PUBG mobile will bring back pakistani server ping are above 180ms :(

eternal vessel Nov 3, 2020, 9:26 AM

#

Hai PUBGM my kr version account baned 10 years due to violate the regulation.I am not violate the rules.I was played from season 2 in global version.now Indian baned the global.so I am skip to the kr version.how can I get may ACC back. Please help me. ACC I'd:61237780267 nickname NEXSHAFEEQ

storm flumeBOT Nov 3, 2020, 9:27 AM

#

We provide community support only for the global English version of PUBG MOBILE here, @eternal vessel.

eternal vessel Nov 3, 2020, 9:27 AM

#

For kr version how can I get customer support

hard talon Nov 3, 2020, 9:27 AM

#

📎 Screenshot_20201103-145613.jpg

night cloak Nov 3, 2020, 9:27 AM

#

In-game support, @eternal vessel.

hard talon Nov 3, 2020, 9:28 AM

#

How am i supposed to know what i got

#

Anyway my inventory shows nothing new

storm flumeBOT Nov 3, 2020, 9:28 AM

#

Hello, @hard talon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak Nov 3, 2020, 9:29 AM

#

Feel free to add your thoughts in #old, @coarse pebble.

strong musk Nov 3, 2020, 9:31 AM

#

Hello Dear

#

Any body can help me

storm flumeBOT Nov 3, 2020, 9:36 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @strong musk. Remember to read through #faq before asking questions in the support channels.

gritty glade Nov 3, 2020, 9:37 AM

#

When India Bonus Is Back? My Region USA

storm flumeBOT Nov 3, 2020, 9:37 AM

#

Please refer to this channel's pinned messages for further information, @gritty glade:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

shadow venture Nov 3, 2020, 9:41 AM

#

Today i'm play lots of match for complete this mission when get 980 match but now not counted any match what issue

📎 Screenshot_2020-11-03-15-39-17-655_com.pubg.krmobile.jpg

marsh kraken Nov 3, 2020, 9:42 AM

#

@shadow venture was it 980 when you started?

shadow venture Nov 3, 2020, 9:42 AM

#

Maybe 800

marsh kraken Nov 3, 2020, 9:42 AM

#

i think that there is a limit to complete this mission in one day

#

that you can play as much as you want, but the system will only count some matches

#

can be this case, not sure

#

or you can try playing one more match to see

shadow venture Nov 3, 2020, 9:44 AM

#

@marsh kraken try it but not count

placid nova Nov 3, 2020, 9:44 AM

#

Hey

marsh kraken Nov 3, 2020, 9:44 AM

#

@shadow venture can you try again?

placid nova Nov 3, 2020, 9:45 AM

#

I have a problem and I really need your help

shadow venture Nov 3, 2020, 9:45 AM

#

Yes

marsh kraken Nov 3, 2020, 9:45 AM

#

then pls do

#

@placid nova Pls state your issue

pulsar yacht Nov 3, 2020, 9:45 AM

#

Can I use VPN to play pubg will I get banned??

marsh kraken Nov 3, 2020, 9:46 AM

#

@pulsar yacht you can refer to 3.19 in #faq

placid nova Nov 3, 2020, 9:47 AM

#

Someone hachk my Twitter account.

#

and I need to kick him out

storm flumeBOT Nov 3, 2020, 9:48 AM

#

Please refer to subpoint 2.8 in #faq for further information, @placid nova.

shell kindle Nov 3, 2020, 9:49 AM

#

When will i get my uc back from. Pubg my battle coins are deducted but uc not in mail box

marsh kraken Nov 3, 2020, 9:49 AM

#

@shell kindle Pls check the channel's pinned messages

placid nova Nov 3, 2020, 9:49 AM

#

The problem that I have wiht pupg support in the game ask

#

That told me that I muss withing 5 days

storm willow Nov 3, 2020, 9:50 AM

#

Only ingame customer support handles account related issues.
You may also try contacting twitter support to recover your twitter account @placid nova

shell kindle Nov 3, 2020, 9:50 AM

#

@marsh kraken its been nearly 2 weeks now pls help i need my royal pass i only need 41 UC pls help

marsh kraken Nov 3, 2020, 9:50 AM

#

@shell kindle You have been answered pls refer to that.

shell kindle Nov 3, 2020, 9:51 AM

#

How to check pin message? @marsh kraken

storm willow Nov 3, 2020, 9:51 AM

#

#questions message @shell kindle

placid nova Nov 3, 2020, 9:51 AM

#

@storm willow Can you talk to me in private?

marsh kraken Nov 3, 2020, 9:51 AM

#

click the link

placid nova Nov 3, 2020, 9:51 AM

#

I'll explain more to you

storm willow Nov 3, 2020, 9:51 AM

#

@placid nova My answer will remain the same.

#

All account issues are handled only by official customer support that is ingame.

signal quail Nov 3, 2020, 9:53 AM

#

Asus Rog Phone Is Allowed In Competitive tournament ?

placid nova Nov 3, 2020, 9:54 AM

#

I have the Twitter. But the game is stalled, and it doesn't ask him to write the name and password that he enters into income immediately.

night cloak Nov 3, 2020, 9:55 AM

#

How to check my last games played

placid nova Nov 3, 2020, 9:55 AM

#

I talked to the company about flugging the Twitter. They told me I should wait five days.

#

I waited for 5 days. With that, the Twitter link didn't have been over.

marsh kraken Nov 3, 2020, 9:57 AM

#

@night cloak
• Slide to your profile
• Click the tier icon
• Click Career Result

placid nova Nov 3, 2020, 9:59 AM

#

I won't get an answer or what?

night cloak Nov 3, 2020, 10:00 AM

#

Thxxx found it

still nexus Nov 3, 2020, 10:15 AM

#

When PUBGM comes back in india?any update?

humble burrow Nov 3, 2020, 10:17 AM

#

@still nexus Check the channel's pinned messages.

storm flumeBOT Nov 3, 2020, 10:23 AM

#

Please refer to this channel's pinned messages for further information, @still nexus:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

gleaming pendant Nov 3, 2020, 10:23 AM

#

Hellooww.... Can i change my region ?

storm flumeBOT Nov 3, 2020, 10:24 AM

#

Please contact the customer service via the in-game settings for further assistance, @gleaming pendant.

mystic knot Nov 3, 2020, 10:28 AM

#

Anyone play pubgm korea? I have questions

storm flumeBOT Nov 3, 2020, 10:29 AM

#

We provide community support only for the global English version of PUBG MOBILE here, @mystic knot.

shadow venture Nov 3, 2020, 10:29 AM

#

@marsh kraken tnx bro for help it limited for day

📎 Screenshot_2020-11-03-16-28-15-216_com.pubg.krmobile.jpg

marsh kraken Nov 3, 2020, 10:30 AM

#

No Worries, Have a Good Day/Night.

shadow venture Nov 3, 2020, 10:30 AM

#

@marsh kraken 🤪 😊

main moth Nov 3, 2020, 10:44 AM

#

When i turn my microphone on my in-game audio become extremely quiet and when its off the audio gets louder can someone help me dfix this

And

How does the support stat work for solo squadding

novel field Nov 3, 2020, 10:55 AM

#

What is this ????? 'Unranked'

📎 unknown.png

storm flumeBOT Nov 3, 2020, 11:01 AM

#

Please refer to subpoint 3.15 in #faq for further information, @novel field.

night cloak Nov 3, 2020, 11:04 AM

#

I got my account banned for no reason ?

novel field Nov 3, 2020, 11:04 AM

#

what does 'Account Abnormalities' mean?

night cloak Nov 3, 2020, 11:04 AM

#

I got 10 years banned for no reason .

storm flumeBOT Nov 3, 2020, 11:04 AM

#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

night cloak Nov 3, 2020, 11:05 AM

#

I was just playing with my friends and then suddenly I got a notice which said
Data has changed

delicate wolf Nov 3, 2020, 11:07 AM

#

Do you get banned for using vpn on pupg mobile

storm flumeBOT Nov 3, 2020, 11:08 AM

#

Please refer to subpoint 3.19 in #faq for further information, @delicate wolf.

rustic sentinel Nov 3, 2020, 11:09 AM

#

What happens when we block a player in pubg?

onyx dagger Nov 3, 2020, 11:19 AM

#

You wont be visible in their friends list, They cant send you popularity, Etc, @rustic sentinel.

#

Emulator, @novel field?

novel field Nov 3, 2020, 11:21 AM

#

Emulator, @novel field?
@onyx dagger Gameloop 4.4

onyx dagger Nov 3, 2020, 11:21 AM

#

When i turn my microphone on my in-game audio become extremely quiet and when its off the audio gets louder can someone help me dfix this
Kindly create a detailed report in #old about this, @main moth. Please provide the following details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

storm flumeBOT Nov 3, 2020, 11:24 AM

#

You can now access #emulator-chat and #emulator-support, @novel field. Revert this at any time by sending .emulator in #481204134859505684.

onyx dagger Nov 3, 2020, 11:25 AM

#

Kindly state your issue in #emulator-support, @novel field.

simple cairn Nov 3, 2020, 11:35 AM

#

📎 image0.png

#

It says the quick brown fox jump over the dog

onyx dagger Nov 3, 2020, 11:40 AM

#

Kindly report this in #old, With a detailed description, @simple cairn.

simple cairn Nov 3, 2020, 11:41 AM

#

Ok

onyx dagger Nov 3, 2020, 11:41 AM

#

Alright then.

last frigate Nov 3, 2020, 11:41 AM

#

@onyx dagger can a particular org/team host a tournament worth 150$ with pubg mobile official tournament room card?

onyx dagger Nov 3, 2020, 11:42 AM

#

#questions message. @last frigate

still oar Nov 3, 2020, 11:47 AM

#

@real geyser you can ask your doubts related to pubg here

real geyser Nov 3, 2020, 11:48 AM

#

OK OK

#

someone to help me please

storm flumeBOT Nov 3, 2020, 11:48 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @real geyser. Remember to read through #faq before asking questions in the support channels.

still oar Nov 3, 2020, 11:49 AM

#

Please give a valid explanation for what you need help for @real geyser

real geyser Nov 3, 2020, 11:50 AM

#

I took a permanent ban at the pub a few months ago but I want to play again with another account how to do? because I can't afford to buy another cell phone

novel field Nov 3, 2020, 11:54 AM

#

here it is, I am neither below 10,000, I will be around at 6500
nor is there any abnormalities in my account

📎 unknown.png

#

even if it is below 10,000. it still shows top 0.9%
but here I am Completely UNRANKED .. due to this silly pubgm game Glitches,
pubgm full of bugs and Glitches

real geyser Nov 3, 2020, 11:55 AM

#

I'm Brazilian, I don't understand this language

idle kayak Nov 3, 2020, 11:56 AM

#

Reason why i hate using any shot guns in TDM,cause it has 1 second delay before the bullets come to enemy
And lots of hackers killed me and i report but nothing happens

olive dove Nov 3, 2020, 11:59 AM

#

@real geyser please be advised that we have regional communities to assist players in other languages. You may refer to #735483472432594994 subpoint 3.1.

storm flumeBOT Nov 3, 2020, 11:59 AM

#

Hello, @idle kayak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

wooden rain Nov 3, 2020, 12:02 PM

#

hello need help

#

i want login back to the global version please need help

real geyser Nov 3, 2020, 12:03 PM

#

where to find support from brazil?

#

\

wooden rain Nov 3, 2020, 12:04 PM

#

i think pubg support only streamers

quaint stump Nov 3, 2020, 12:07 PM

#

When will pubg Mobile be back in india

#

When it will unban

night cloak Nov 3, 2020, 12:09 PM

#

Can anyone send me the template I can go off to get my hacked account back?

last frigate Nov 3, 2020, 12:10 PM

#

@onyx dagger i submitted all the info.. How can i get to know that our tournament got approved or not

onyx dagger Nov 3, 2020, 12:11 PM

#

Please refer to this channel's pinned messages for further information, @quaint stump:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

#

Can you please state your issue more briefly, @wooden rain?

#

If your Tournament got approved, They will send you a Mail, @last frigate.

olive dove Nov 3, 2020, 12:14 PM

#

@night cloak you mean this one:

📎 example.webp

last frigate Nov 3, 2020, 12:15 PM

#

@onyx dagger ok thank you so much.. Is it free after getting approved?

storm flumeBOT Nov 3, 2020, 12:15 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @wooden rain. Remember to read through #faq before asking questions in the support channels.

night cloak Nov 3, 2020, 12:15 PM

#

Yes thanks!

onyx dagger Nov 3, 2020, 12:16 PM

#

Probably, @last frigate.
That's what getting Approved means After all. pikathink

And you're welcome!

night cloak Nov 3, 2020, 12:16 PM

#

😁

#

@jam omg, sad to here your news 😢

storm flumeBOT Nov 3, 2020, 12:29 PM

#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

timber compass Nov 3, 2020, 12:31 PM

#

When will the crew challange is comming again?

olive dove Nov 3, 2020, 12:32 PM

#

@timber compass No ETA [Estimated time of arrival].

night cloak Nov 3, 2020, 12:32 PM

#

@onyx dagger I have a question that how much time it takes for the BAN PAN OF PUPG TO BAN HACKING PLAYERS AS I have reported some one in official post and also given my Gmail address,but no information yet

timber compass Nov 3, 2020, 12:34 PM

#

I report a hacker in game now he marked as a violation found. When will PUBG team ban him.

#

📎 Screenshot_20201103_123507.jpg

night cloak Nov 3, 2020, 12:35 PM

#

Yes when as if these hackers aren't banned as soon as possible then it would lead to a rapid increase of hackers

#

No 2 is the same 100% same person that I have reported yesterday in the official link of PUPG....he is still not banned yet why? ChickenBan

#

ChickenBan

#

Excuse me..anyone here? I am asking something pls say

timber compass Nov 3, 2020, 12:39 PM

#

Where are community and administrator?

heavy vortex Nov 3, 2020, 12:40 PM

#

@vagrant forum ^ Tsip

night cloak Nov 3, 2020, 12:40 PM

#

Idk now machete 2.0 don't say its off topic,its very serious issue that every player suffers

timber compass Nov 3, 2020, 12:41 PM

#

@spring void

night cloak Nov 3, 2020, 12:41 PM

#

📎 Screenshot_20201103-044031197.jpg

#

Anyone know why I can't attach a image?

timber compass Nov 3, 2020, 12:42 PM

#

📎 Screenshot_20201103_123507.jpg

spring void Nov 3, 2020, 12:42 PM

#

@timber compass if violation has been found the user has been suspended, the changes may take some time to reflect ingame.

vagrant forum Nov 3, 2020, 12:42 PM

#

Tried restarting the game, @night cloak?

celest shadow Nov 3, 2020, 12:42 PM

#

Hello, @night cloak. Please upload the image that you want to send to the customer service representative to websites such as imgur, copy the link and send it to the chat as a link. It should work

night cloak Nov 3, 2020, 12:42 PM

#

Yeah I have

#

Okay Ill try that out

vagrant forum Nov 3, 2020, 12:42 PM

#

Follow the instructions given by Lily then.

celest shadow Nov 3, 2020, 12:43 PM

#

Fantastic.

warped solar Nov 3, 2020, 12:43 PM

#

Vpn use meains pubg mobile ban are not ban

night cloak Nov 3, 2020, 12:43 PM

#

Will anyone say that I have asked something?

vagrant forum Nov 3, 2020, 12:43 PM

#

@warped solar Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

warped solar Nov 3, 2020, 12:43 PM

#

Indian pubg when come

storm flumeBOT Nov 3, 2020, 12:44 PM

#

Please refer to this channel's pinned messages for further information, @warped solar:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Nov 3, 2020, 12:45 PM

#

@vagrant forum pls help me

storm flumeBOT Nov 3, 2020, 12:45 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

vagrant forum Nov 3, 2020, 12:45 PM

#

There's no fixed time for a cheater's account to be suspended. Their accounts are suspended as soon as the violation is confirmed, @night cloak.

night cloak Nov 3, 2020, 12:46 PM

#

Thanks for your support @neko

#

Ok lastly,who is Error 404?

#

This is not off topic

warped solar Nov 3, 2020, 12:47 PM

#

I am living in india but pubg mobile is working

vagrant forum Nov 3, 2020, 12:47 PM

#

There's no one named Error 404, @night cloak.

night cloak Nov 3, 2020, 12:48 PM

#

📎 Screenshot_20201103-181805_Discord.jpg

warped solar Nov 3, 2020, 12:49 PM

#

I am playing PUBG MOBILE IN india it is eorking

balmy valve Nov 3, 2020, 12:49 PM

#

When will pubg get unbaned in inda

storm flumeBOT Nov 3, 2020, 12:49 PM

#

Please refer to this channel's pinned messages for further information, @balmy valve:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

vagrant forum Nov 3, 2020, 12:49 PM

#

That's Error 403, one of Tencent's Community Team members, @night cloak.

night cloak Nov 3, 2020, 12:50 PM

#

Have patience i am also from India ok..pls trust on them ...they are also working hard to unban the game

#

😀

#

📎 Screenshot_20201103-045029678.jpg

#

Do you guys think I should reply to the message?

normal fulcrum Nov 3, 2020, 12:50 PM

#

@warped solar That wasn't needed. And may I know what's your concern?

#

Do you guys think I should reply to the message?
@night cloak No, wait for the reply now

night cloak Nov 3, 2020, 12:51 PM

#

OK thanks I appreciate everyone helping me thru this chat 👍

warped solar Nov 3, 2020, 12:52 PM

#

📎 Screenshot_20201026-214718_dac7cc7571c39b392df64923967cf7da.jpg

night cloak Nov 3, 2020, 12:52 PM

#

My pleasure,@jam

near jewel Nov 3, 2020, 12:52 PM

#

Hello

normal fulcrum Nov 3, 2020, 12:53 PM

#

@warped solar Indian servers are now closed. We cannot provide any support regarding the situation. Please read the pinned message for more information

warped solar Nov 3, 2020, 12:53 PM

#

Hello
@near jewel

night cloak Nov 3, 2020, 12:54 PM

#

Will anyone help me here?

#

@warped solar Stop hacking ok

normal fulcrum Nov 3, 2020, 12:55 PM

#

@frozen glade What's the issue?

near jewel Nov 3, 2020, 12:56 PM

#

Dear Sir/Madam
I've been ban for 10 years due to "Connection lost with client" although I was afraid of loosing my account, it was giving me 10-30 minute ban before I got 10 years ban I thought it's as a warning and i stopped playing for some days... I've never use hacks or lacks, I would really need help for getting back my account.
Thankyou @pubgmobile

📎 IMG_20201103_164314_310.jpg

#

I tried emailing operator but couldn't find helpt here.

storm flumeBOT Nov 3, 2020, 12:58 PM

#

Please contact the customer service via the in-game settings for further assistance, @near jewel.

night cloak Nov 3, 2020, 12:58 PM

#

Click on the claim file for consumer support

near jewel Nov 3, 2020, 12:58 PM

#

I tried

#

There's no warning and disclaimer

clear spindle Nov 3, 2020, 12:59 PM

#

Nothing we Discord staffs can do about, @near jewel Refer #faq 2.12 and avoid asking about that in here.

near jewel Nov 3, 2020, 1:00 PM

#

It's been a week and I look for help.

#

@clear spindle but here's help out for global only.

clear spindle Nov 3, 2020, 1:01 PM

#

Ok.

night cloak Nov 3, 2020, 1:34 PM

#

Nice

storm flumeBOT Nov 3, 2020, 1:34 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak Nov 3, 2020, 1:34 PM

#

Kr version on download how much ping can I get in india @clear spindle

storm flumeBOT Nov 3, 2020, 1:35 PM

#

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

night cloak Nov 3, 2020, 1:35 PM

#

Ok bro

opal sage Nov 3, 2020, 1:40 PM

#

Does anyone have iOS pubg beta

clear spindle Nov 3, 2020, 1:40 PM

#

Refer the pinned message in #news.

opal sage Nov 3, 2020, 1:40 PM

#

Thank you

clear spindle Nov 3, 2020, 1:40 PM

#

You are welcome :)

knotty viper Nov 3, 2020, 1:57 PM

#

Help

glossy sable Nov 3, 2020, 1:57 PM

#

Please refrain from interfering with staff, @night cloak.

night cloak Nov 3, 2020, 1:57 PM

#

Okay

knotty viper Nov 3, 2020, 1:58 PM

#

وين احصل مشرفين بوبجي

storm flumeBOT Nov 3, 2020, 1:58 PM

#

Please do not use languages other than English, @knotty viper. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak Nov 3, 2020, 2:11 PM

#

Pubg india will come or not

storm flumeBOT Nov 3, 2020, 2:12 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

fast shale Nov 3, 2020, 2:12 PM

#

Are there any redeem codes for pubg Korean version

storm flumeBOT Nov 3, 2020, 2:12 PM

#

We provide community support only for the global English version of PUBG MOBILE here, @fast shale.

lost dune Nov 3, 2020, 2:15 PM

#

يخوي وين تحصل مشرف كله كلاوات

storm flumeBOT Nov 3, 2020, 2:15 PM

#

Please do not use languages other than English, @lost dune. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak Nov 3, 2020, 2:16 PM

#

Pubg unban in india or not

storm flumeBOT Nov 3, 2020, 2:17 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

lost dune Nov 3, 2020, 2:17 PM

#

I lost my account with the id 5275365733, which was connected to the linked Twitter account on the email ali20musa@gmail.com. Please reconnect the lost account on the same email.
Sorry, I cannot contact customer service, please help to restore the account
Thank you

storm flumeBOT Nov 3, 2020, 2:17 PM

#

Please refer to subpoint 2.8 in #faq for further information, @lost dune.

clear spindle Nov 3, 2020, 2:20 PM

#

Refer the bot message, nothing we could do about that in here.

storm flumeBOT Nov 3, 2020, 2:23 PM

#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

restive arrow Nov 3, 2020, 2:27 PM

#

My account has been hacked is there any way i can get my account back

celest shadow Nov 3, 2020, 2:28 PM

#

You should contact our customer service for further assistance in this regard, @restive arrow, and the customer service of your social media and/or e-mail account in question.

weary tinsel Nov 3, 2020, 2:42 PM

#

@clear spindle hey is Pubg kr also having issues with server, cause only if I connect to DNS , I have access to all features else the game is either stuck in loading screen or else no thumbnail or no access to mic and speaker

storm flumeBOT Nov 3, 2020, 2:42 PM

#

We provide community support only for the global English version of PUBG MOBILE here, @weary tinsel.

weary tinsel Nov 3, 2020, 2:42 PM

#

Ohh sorry for that

clear spindle Nov 3, 2020, 2:43 PM

#

GWcmeisterPeepoShrug

night cloak Nov 3, 2020, 2:43 PM

#

I believe there is a scammer/hacker praying on people who say they got there account hacked here

#

Check #media I'll attach a image..

clear spindle Nov 3, 2020, 2:43 PM

#

??

#

Report that in #discord with user ID.

night cloak Nov 3, 2020, 2:44 PM

#

Okay

clear spindle Nov 3, 2020, 2:44 PM

#

Removed your SS from #media

dapper zephyr Nov 3, 2020, 2:46 PM

#

report cheater

storm flumeBOT Nov 3, 2020, 2:47 PM

#

Hello, @dapper zephyr!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

south harbor Nov 3, 2020, 2:50 PM

#

Assists
@clear spindle he have many deaths and i dont

#

Sorry for chatting here i just cant reply in #old

clear spindle Nov 3, 2020, 2:54 PM

#

If its a bug they'll go through it. Maybe the Assists matters than that.

heavy vortex Nov 3, 2020, 2:55 PM

#

Assists matter more than kd in tdm Tsip

midnight tangle Nov 3, 2020, 2:59 PM

#

I have 65k BP and 1941 cloths coins what can i buy with them

#

Or whar should i buy

strong terrace Nov 3, 2020, 3:00 PM

#

I killed by hacker plz do something

#

📎 Screenshot_2020-11-03-20-25-33-949_com.mxtech.videoplayer.ad.jpg

sick shale Nov 3, 2020, 3:01 PM

#

Take a look in the shop, @midnight tangle and you may ask other players #pubg-mobile

storm flumeBOT Nov 3, 2020, 3:01 PM

#

Hello, @strong terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

midnight tangle Nov 3, 2020, 3:03 PM

#

What is uc

neat bloom Nov 3, 2020, 3:06 PM

#

Hello guys, i got invite beta test version 1.1 pubgm. Is it real or no?because its not in playstore

celest shadow Nov 3, 2020, 3:08 PM

#

That is Unknown Cash (UC), @midnight tangle. You can use UC to purchase crates, lucky spins and other in-game items.

onyx cairn Nov 3, 2020, 3:08 PM

#

It's real if you got it in game. There should be a link in the invite mail, follow its instructions. @neat bloom.

neat bloom Nov 3, 2020, 3:10 PM

#

@onyx cairn @onyx cairn can i install both of them?from playstore and beta test?in one phone?

south harbor Nov 3, 2020, 3:10 PM

#

May i suggest to add the peek and fire as a zombie in the infection mode

celest shadow Nov 3, 2020, 3:11 PM

#

Feel free to share your feedbacks in #old, @south harbor.

onyx cairn Nov 3, 2020, 3:11 PM

#

The Play Store version is outdated, it'll force you to update to the latest version, which is available as download from the website link. @neat bloom

shadow nest Nov 3, 2020, 3:12 PM

#

I tried to link mobile number in game. When i clicked on go option, "Too many actions taken too quickly,try again later" appear.

#

@onyx cairn i am also unable to change county in game

storm fossil Nov 3, 2020, 3:13 PM

#

I wrote to the company about customer service and they answered him, they said what language do you want us to help you with? I told them the English language, and after that they did not contact me

celest shadow Nov 3, 2020, 3:14 PM

#

Please wait for a while before trying to link your mobile number again, @shadow nest.

neat bloom Nov 3, 2020, 3:14 PM

#

@onyx cairn so if i have problem after installing the new version, can i uninstall and reinstall again from playstore?

celest shadow Nov 3, 2020, 3:15 PM

#

Kindly contact the customer service again for further assistance, @storm fossil.

onyx cairn Nov 3, 2020, 3:15 PM

#

@shadow nest
The linking feature is currently in beta testing, issues there may happen, I apologize for it, you may send a short message into #old to notify the team. On another note: accounts made in the EEA can't change their region.

remote falcon Nov 3, 2020, 3:15 PM

#

Facing in game lobby ping issue

#

In lobby my ping is green but when i enter classic then it becomes 288

onyx cairn Nov 3, 2020, 3:16 PM

#

@neat bloom
Installing via link recommended.

remote falcon Nov 3, 2020, 3:16 PM

#

Plz help @onyx cairn @celest shadow

neat bloom Nov 3, 2020, 3:17 PM

#

@onyx cairn ok ok, thank you very much for your answer

onyx cairn Nov 3, 2020, 3:17 PM

#

You're mostly welcomed, @neat bloom!

shadow nest Nov 3, 2020, 3:18 PM

#

@onyx cairn i changed my country from Pakistan to turkey for some events. Now i want to change back to Pakistan where i am living. I entered mobile number and verification code which I received, some Chinese appear. I am trying from 2 days. Same condition every time!

#

📎 Screenshot_2020-11-02-11-56-13-30_dac7cc7571c39b392df64923967cf7da.jpg

onyx cairn Nov 3, 2020, 3:19 PM

#

When reporting a bug into #old, providing the following information helps a lot @remote falcon.
• The issue you faced.
• Global User Identification
• Device
• Region
• Average Ping (approximate)
• Video Recording [YouTube Link (If possible)]

You can always edit your previous message if you have missed something.

storm flumeBOT Nov 3, 2020, 3:19 PM

#

Use of unauthorized third-party software or methods, @orchid tartan, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

onyx cairn Nov 3, 2020, 3:20 PM

#

@shadow nest
The linking feature is currently in beta testing, issues there may happen, I apologize for it, you may send a short message into #old to notify the team.

remote falcon Nov 3, 2020, 3:20 PM

#

Thnx @onyx cairn but what should i do now?

#

Can u plz explain me? For this issue?

onyx cairn Nov 3, 2020, 3:21 PM

#

Report it as mentioned above and wait patiently if you try to use the linking feature.

remote falcon Nov 3, 2020, 3:21 PM

#

Ok thnx @onyx cairn for the answer much obliged

onyx cairn Nov 3, 2020, 3:22 PM

#

I'm sorry for this issue and I hope you can enjoy the feature, soon.
Thanks in advance for your report and have a nice day, @remote falcon!

remote falcon Nov 3, 2020, 3:24 PM

#

@remote falcon bro I didn’t understand the global user identification part u mentioned

onyx cairn Nov 3, 2020, 3:24 PM

#

Ah, one advice: please delete your screenshot above as it contains sensitive information.

remote falcon Nov 3, 2020, 3:24 PM

#

@onyx cairn

#

What does it mean global user identification?

#

When i will report it on #old

onyx cairn Nov 3, 2020, 3:25 PM

#

User Identification number:
Your numeric ID in game, visit your personal lobby in game from main menu by swiping to the right and copy it from the tab in the left upper corner.

remote falcon Nov 3, 2020, 3:25 PM

#

Ok thnx

onyx cairn Nov 3, 2020, 3:26 PM

#

You're mostly welcomed 🥰

steep stump Nov 3, 2020, 3:30 PM

#

Plzz

polar marshBOT Nov 3, 2020, 3:31 PM

#

@steep stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dim rose Nov 3, 2020, 3:44 PM

#

any news for Indian users?? 😦

storm flumeBOT Nov 3, 2020, 3:45 PM

#

Please refer to this channel's pinned messages for further information, @dim rose:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

wind glacier Nov 3, 2020, 3:47 PM

#

do you know where I can get UC using a master card?

sick shale Nov 3, 2020, 3:48 PM

#

@wind glacier Check the payment methods in-game or in midasbuy (https://www.pubgmobile.com/pay)

south harbor Nov 3, 2020, 3:49 PM

#

hello tencent, you should make an option to unlink te e-mail link, it would help a lot of players like, that have our acc hacked
@dim gulch i agree

#

My account were lost because i cant unlink it

wind glacier Nov 3, 2020, 3:49 PM

#

Ok

storm flumeBOT Nov 3, 2020, 3:49 PM

#

Please contact the customer service via the in-game settings for further assistance, @south harbor.

dim gulch Nov 3, 2020, 3:50 PM

#

that’s a very good idea

south harbor Nov 3, 2020, 3:50 PM

#

It was connected with my facebook account, and facebook deleted my account because they thought im underage

#

I cant retrieve my facebook account as well as my pubg account

clear spindle Nov 3, 2020, 3:51 PM

#

Unfortunately nothing can be on that if Facebook is not willing to help you.

south harbor Nov 3, 2020, 3:52 PM

#

But i accept it now because have new account in pubg

clear spindle Nov 3, 2020, 3:52 PM

#

Make sure to have two Social media accounts linked with it. GWnatesnowSmart

south harbor Nov 3, 2020, 3:52 PM

#

Make sure to have two Social media accounts linked with it. :GWnatesnowSmart:
@clear spindle its possible?

dim gulch Nov 3, 2020, 3:53 PM

#

i want to unlink it because my 2 accounts are s both s1 accounts, one of them have the m4 glacier lv4 and the other one have the crew challenge t-shirt

clear spindle Nov 3, 2020, 3:53 PM

#

Yes refer #faq 2.2, @south harbor.

storm flumeBOT Nov 3, 2020, 3:53 PM

#

Please contact the customer service via the in-game settings for further assistance, @dim gulch.

dim gulch Nov 3, 2020, 3:54 PM

#

i’ve already do that

#

and said that they can’t help me

south harbor Nov 3, 2020, 3:56 PM

#

Please contact the customer service via the in-game settings for further assistance, @south harbor.
@storm flume yep did that too

storm flumeBOT Nov 3, 2020, 3:57 PM

#

Use of unauthorized third-party software or methods, @swift atlas, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

clear spindle Nov 3, 2020, 3:58 PM

#

@swift atlas Mind reading this bot message ^^

swift atlas Nov 3, 2020, 3:59 PM

#

@clear spindle oh I didn't see the reply... my bad :3

tender star Nov 3, 2020, 4:07 PM

#

📎 image0.png

#

How to fixed this. already updated to newst version

storm flumeBOT Nov 3, 2020, 4:08 PM

#

Please contact the customer service via the in-game settings for further assistance, @tender star.

sweet gyro Nov 3, 2020, 4:18 PM

#

I nees help I want eny body in the support speaking Arabic

faint swan Nov 3, 2020, 4:18 PM

#

Tips to get high fps

#

Pls tell

clear spindle Nov 3, 2020, 4:19 PM

#

You can join the MENA server, @sweet gyro Refer #735483472432594994 subpoint 3.1

#

Only if your device supports that, @faint swan.

faint swan Nov 3, 2020, 4:20 PM

#

In kr version my fps is more but in global I get low

dim gulch Nov 3, 2020, 4:22 PM

#

is that guy, can really help me?

📎 image0.png

hoary tapir Nov 3, 2020, 4:23 PM

#

Hi guys why i cant recive verification code to rest password linked to pubg?

clear spindle Nov 3, 2020, 4:24 PM

#

He cannot and is not a Tencent Staff, @dim gulch.

dim gulch Nov 3, 2020, 4:24 PM

#

wtf, he said that:

📎 image0.png

clear spindle Nov 3, 2020, 4:25 PM

#

@dim gulch Can you DM me the Telegram link??

#

That feature is in beta and may take some time, @hoary tapir Try after a few hours.

dim gulch Nov 3, 2020, 4:25 PM

#

i don’t know how to use telegram

normal fulcrum Nov 3, 2020, 4:25 PM

#

@dim gulch Provide duid of the user

hoary tapir Nov 3, 2020, 4:26 PM

#

Ok thanks @clear spindle

polar marshBOT Nov 3, 2020, 4:30 PM

#

@merry inlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear spindle Nov 3, 2020, 4:31 PM

#

The user has been suspended, @dim gulch Thank you for reporting. Next time use #discord for these.

dim gulch Nov 3, 2020, 4:33 PM

#

@clear spindle ok, thanks for help ❤️

clear spindle Nov 3, 2020, 4:34 PM

#

@faint swan May I know your Device model name??

tender star Nov 3, 2020, 4:52 PM

#

📎 image0.png

storm flumeBOT Nov 3, 2020, 4:52 PM

#

Please contact the customer service via the in-game settings for further assistance, @tender star.

tender star Nov 3, 2020, 4:52 PM

#

How to solve this

#

@clear spindle

clear spindle Nov 3, 2020, 4:53 PM

#

Please contact the customer service via the in-game settings for further assistance, @tender star.

sharp rose Nov 3, 2020, 4:54 PM

#

Plzz unban pubg in India

night cloak Nov 3, 2020, 4:55 PM

#

Lol

storm flumeBOT Nov 3, 2020, 4:55 PM

#

Please refer to this channel's pinned messages for further information, @sharp rose:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

sharp rose Nov 3, 2020, 4:55 PM

#

@night cloak VPN will ban our acc !!

clear spindle Nov 3, 2020, 4:55 PM

#

@night cloak VPN usage is not recommended.

night cloak Nov 3, 2020, 4:56 PM

#

Ok

sharp rose Nov 3, 2020, 4:56 PM

#

I am in Crown V

night cloak Nov 3, 2020, 4:56 PM

#

Use guest mate

sharp rose Nov 3, 2020, 4:56 PM

#

@clear spindle does this server support Kr version

clear spindle Nov 3, 2020, 4:56 PM

#

No.

storm flumeBOT Nov 3, 2020, 4:56 PM

#

We provide community support only for the global English version of PUBG MOBILE here, @sharp rose.

sharp rose Nov 3, 2020, 4:57 PM

#

Kk

#

@clear spindle will pubg mobile break ownership with tencent

night cloak Nov 3, 2020, 4:57 PM

#

Nope it ain't

clear spindle Nov 3, 2020, 4:57 PM

#

You may go through this message: #questions message

night cloak Nov 3, 2020, 4:57 PM

#

What is this sir

sharp rose Nov 3, 2020, 4:59 PM

#

Wtf

clear spindle Nov 3, 2020, 4:59 PM

#

@sharp rose move to a discussion channel.

#

What is this sir
Click the link

sharp rose Nov 3, 2020, 5:00 PM

#

@clear spindle is Designer of Pubg (Brenand) is in the server

celest shadow Nov 3, 2020, 5:00 PM

#

This is PUBG MOBILE.

clear spindle Nov 3, 2020, 5:06 PM

#

As I have mentioned earlier, @vagrant tulip check if their tier got reset and it never mentioned the user will be getting a 10 year ban. If you find them doing severe cheating after that please report them via in game again.

#

Read my message again.

night cloak Nov 3, 2020, 5:09 PM

#

We need hacker free pubg

#

keep the language family friendly, @night cloak.

#

Sorry

#

Feel free to prove your feedback in #old, @night cloak.

storm flumeBOT Nov 3, 2020, 5:10 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

clear spindle Nov 3, 2020, 5:13 PM

#

You may report that in #old

#

You may report that in #old and move to a discussion channel.

cedar aurora Nov 3, 2020, 5:19 PM

#

have a video review of pubg vietnam?

storm flumeBOT Nov 3, 2020, 5:20 PM

#

We provide community support only for the global English version of PUBG MOBILE here, @cedar aurora.

#

Please contact the customer service via the in-game settings for further assistance, @vagrant tulip.

night cloak Nov 3, 2020, 5:24 PM

#

metro royale mode launch date

olive dove Nov 3, 2020, 5:24 PM

#

@night cloak refer to #news

torpid remnant Nov 3, 2020, 5:25 PM

#

Hi, I’m logging in with my email and it says my password is incorrect, after trying to get the code, I receive nothing ? Anyways an admin can help?

storm flumeBOT Nov 3, 2020, 5:25 PM

#

Please contact the customer service via the in-game settings for further assistance, @torpid remnant.

night cloak Nov 3, 2020, 5:27 PM

#

Hallo dear admin,
My account it will be banned by mistake. I was surprised that my account will be banned, nevertheless I didn't use any kind of cheating. But I checked my email and I saw that someone hacked my email and I think that he played in my account. How can I reactive my account, because from this account I remember my happiness and sadness and everything. Please give me a method to reactive my account. Thank you dear Admins thank you PUBG Mobile

polar marshBOT Nov 3, 2020, 5:27 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp gust Nov 3, 2020, 5:32 PM

#

hi i wanna ask about something is there anyone can help me please

storm flumeBOT Nov 3, 2020, 5:32 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @sharp gust. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Nov 3, 2020, 5:33 PM

#

@rocky canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp gust Nov 3, 2020, 5:33 PM

#

will i get banned if i use this app with the game , battlegrounds advanced graphics tool ?

glass cliff Nov 3, 2020, 5:34 PM

#

Hello! Is someone here who play pubg mobile on gameloop? I have a issue with this. I have shadows disabled but in matches the shadows are showed. I don't know why. Has someone a solution, please?

storm flumeBOT Nov 3, 2020, 5:34 PM

#

Use of unauthorized third-party software or methods, @sharp gust, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

#

You can now access #emulator-chat and #emulator-support, @glass cliff. Revert this at any time by sending .emulator in #481204134859505684.

sharp gust Nov 3, 2020, 5:37 PM

#

anyone please ?

clear spindle Nov 3, 2020, 5:38 PM

#

Use of unauthorized third-party software or methods, @sharp gust, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

sharp gust Nov 3, 2020, 5:38 PM

#

ok thank you

clear spindle Nov 3, 2020, 5:39 PM

#

@storm flume already said that to you. huh

glossy sable Nov 3, 2020, 5:52 PM

#

They do.

#

The process takes a little time, you need to be patient.

#

Because having Mythic items doesn't mean they are a cheater.

#

If you report them, you don't need to worry about it.

#

Okay, I stop.

night cloak Nov 3, 2020, 5:58 PM

#

Pubg unban in india or not

storm flumeBOT Nov 3, 2020, 5:58 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

short vigil Nov 3, 2020, 6:01 PM

#

Hello, I got bitten ten years ago by mistake, please help

polar marshBOT Nov 3, 2020, 6:03 PM

#

@short vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 3, 2020, 6:12 PM

#

Any help from admin here, need tencent mailing address

olive dove Nov 3, 2020, 6:12 PM

#

@night cloak
pubgmobile_cs@tencentgames.com

tender star Nov 3, 2020, 6:13 PM

#

Could someone tell whats the latest version of pubgm for android

night cloak Nov 3, 2020, 6:13 PM

#

sorry I was wrong, I want the physical address

olive dove Nov 3, 2020, 6:15 PM

#

@night cloak
Google [Tencent Headquarters]

#

@tender star 1.0.2

marsh kraken Nov 3, 2020, 6:16 PM

#

pubgmshrug

tender star Nov 3, 2020, 6:17 PM

#

Already available or still in beta @olive dove

olive dove Nov 3, 2020, 6:18 PM

#

@tender star
you are asking about the latest version of the game, right?
you can see the game version when the game starts at the top left of your screen.

tender star Nov 3, 2020, 6:20 PM

#

Well m in ios,,, i just want to knw for Android r thy still in old version or newst,,, some of the player cant login thtswhy

olive dove Nov 3, 2020, 6:22 PM

#

I am using android and i have the latest version of the game installed, no issues in the login or finding matches with my friends [either using ios or android]

radiant trail Nov 3, 2020, 7:00 PM

#

hello @olive dove

olive dove Nov 3, 2020, 7:01 PM

#

Hi @radiant trail , how can i help you?

radiant trail Nov 3, 2020, 7:02 PM

#

u read already my msg ?

olive dove Nov 3, 2020, 7:02 PM

#

Ask your friend to file a claim.

radiant trail Nov 3, 2020, 7:03 PM

#

and then

olive dove Nov 3, 2020, 7:03 PM

#

You read tha ban msg, right?

radiant trail Nov 3, 2020, 7:03 PM

#

he never use any app or any third party

#

and he dont purchas as well

olive dove Nov 3, 2020, 7:04 PM

#

If you believe that his account has been wrongfully suspended, he can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, his only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

potent heath Nov 3, 2020, 7:06 PM

#

When will the bonus challenge open again

mossy ingot Nov 3, 2020, 7:06 PM

#

My account is linked to Facebook, someone tried to remove the link, but could not, so he linked his personal Twitter account with my account inside the game. Please solve this problem and unlink Twitter account from my account

storm flumeBOT Nov 3, 2020, 7:06 PM

#

Please contact the customer service via the in-game settings for further assistance, @mossy ingot.

potent heath Nov 3, 2020, 7:07 PM

#

When will the bonus challenge come back?

storm flumeBOT Nov 3, 2020, 7:07 PM

#

Please refer to this channel's pinned messages for further information, @potent heath:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

potent heath Nov 3, 2020, 7:07 PM

#

@clear spindle linl to pins?

#

Link

olive dove Nov 3, 2020, 7:07 PM

#

#questions message

potent heath Nov 3, 2020, 7:09 PM

#

Will there be more in game music soon since blackpink .music is gone?

olive dove Nov 3, 2020, 7:11 PM

#

@potent heath check #news

desert otter Nov 3, 2020, 7:24 PM

#

Hi

polar marshBOT Nov 3, 2020, 7:25 PM

#

@desert otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT Nov 3, 2020, 7:55 PM

#

@steel stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith crag Nov 3, 2020, 7:56 PM

#

How can I increase my merit quickly ?

feral leaf Nov 3, 2020, 7:57 PM

#

Are Day5,6 And 7 Rewards Permanent or Time Limited?

📎 unknown.png

south prawn Nov 3, 2020, 8:14 PM

#

seems yes

cyan marten Nov 3, 2020, 8:14 PM

#

My account has been stolen, please please help me retrieve it
5112374343

brave steppe Nov 3, 2020, 8:14 PM

#

How can I pub gun skin?

#

How can I buy pub G Gun skin

storm flumeBOT Nov 3, 2020, 8:14 PM

#

Please contact the customer service via the in-game settings for further assistance, @cyan marten.

olive dove Nov 3, 2020, 8:15 PM

#

@wraith crag
Play in solo mode.

polar marshBOT Nov 3, 2020, 8:15 PM

#

@wicked viper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith crag Nov 3, 2020, 8:15 PM

#

@wraith crag
Play in solo mode.
@olive dove Only 3 points are added each time

olive dove Nov 3, 2020, 8:16 PM

#

That's the only way to increase merit.

west sorrel Nov 3, 2020, 8:16 PM

#

I'm a pubg mobile global user and today I install pubg mobile KR , my friend told me no need to download full resources pack, we can use pubg mobile global map pack by moving them into Pubg Mobile KR file.
Like copy tencent ig map pack to past at pubg KR mobile.

It's working perfectly and many people using it.
My question is there any problem doing this?

cyan marten Nov 3, 2020, 8:16 PM

#

I tried a lot but was not answered please help me

west sorrel Nov 3, 2020, 8:16 PM

#

@sick shale

storm flumeBOT Nov 3, 2020, 8:17 PM

#

We provide community support only for the global English version of PUBG MOBILE here, @west sorrel.

west sorrel Nov 3, 2020, 8:19 PM

#

@storm flume @olive dove
Do you have pubg mobile KR Discord server link

olive dove Nov 3, 2020, 8:20 PM

#

@west sorrel i am sorry but no.

flat moat Nov 3, 2020, 8:22 PM

#

hello guys
[9:23 PM]
i have a problem with 90 fps . its working normaly with my main acc but when i log in with other acc it give me only 60 fps only 90 fps with my main acc
[9:26 PM]
can anyone help ?

olive dove Nov 3, 2020, 8:26 PM

#

@flat moat #emulator-support

west sorrel Nov 3, 2020, 8:29 PM

#

@olive dove
I have very bad network, so instead of downloading map resources pack, can I use my friend resource file who already downloaded all pack.
Can I use his map pack in my device?

Like share Tencent ig pack Map file transfer to my Tencent ig pack file!

My question is will I get any problems doing file sharing only map pack?

jade knoll Nov 3, 2020, 8:36 PM

#

Please do something I open a premium or classic case but only temporary items drop out silver all Rarely when something worth falling out for example mythical do something

storm flumeBOT Nov 3, 2020, 8:45 PM

#

Please refer to subpoint 4.12 in #faq for further information, @west sorrel.

olive dove Nov 3, 2020, 8:51 PM

#

@jade knoll opening crates is based on luck, nothing we can do about it.

still nexus Nov 3, 2020, 8:57 PM

#

Hello team,
I'm PUBGM GLOBAL user from india and I have 550+ UC in my account so what will be done with it.

oak tundra Nov 3, 2020, 9:10 PM

#

Can i talk to online support

#

Hello

night cloak Nov 3, 2020, 9:11 PM

#

@oak tundra Aloha! How can I help you?

oak tundra Nov 3, 2020, 9:11 PM

#

Yes you can

polar marshBOT Nov 3, 2020, 9:12 PM

#

@oak tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 3, 2020, 9:13 PM

#

@west sorrel Yes, you can use the map and resource file downloaded by others.

fluid furnace Nov 3, 2020, 9:17 PM

#

who use Sharp Shooter cheat why does not get banned?

night cloak Nov 3, 2020, 9:18 PM

#

@fluid furnace They will get banned, once the anti-cheat engine detects it. If you have come around someone and suspect them for cheating, please make sure to report their profile.

fluid furnace Nov 3, 2020, 9:20 PM

#

@fluid furnace They will get banned, once the anti-cheat engine detects it. If you have come around someone and suspect them for cheating, please make sure to report their profile.
@night cloak
Don't lie..not get ban with out rec video

night cloak Nov 3, 2020, 9:22 PM

#

@fluid furnace The game does have everything recorded. All you need to do is report.

fluid furnace Nov 3, 2020, 9:27 PM

#

@fluid furnace The game does have everything recorded. All you need to do is report.
@night cloak
I have filed reports against him since Season 14 until now ... he hasn't got a ban.

polar marshBOT Nov 3, 2020, 9:44 PM

#

@drifting mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fluid furnace Nov 3, 2020, 9:48 PM

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This player uses SharpShooter his id Mummy 5174680243 and boogeyman 5238598111 play by sharpshooter from seson13

night cloak Nov 3, 2020, 9:51 PM

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@fluid furnace they dont care man , stop wasting your energy

fluid furnace Nov 3, 2020, 9:52 PM

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I know

mild dove Nov 3, 2020, 10:00 PM

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Hi i need a help,

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Whenever i turn my mic on the game sound reduces

night cloak Nov 3, 2020, 10:12 PM

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@mild dove Are you on an iOS device?

mild dove Nov 3, 2020, 10:13 PM

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Yes

night cloak Nov 3, 2020, 10:13 PM

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The issue has been reported.

mild dove Nov 3, 2020, 10:13 PM

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Oh is this for everybody?

polar marshBOT Nov 3, 2020, 10:14 PM

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@gaunt mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

agile heath Nov 3, 2020, 10:16 PM

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i bought 8100 uc and it wasn't added to my account ?

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i bought from ingame, no 3rd party

storm flumeBOT Nov 3, 2020, 10:18 PM

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Please contact the customer service via the in-game settings for further assistance, @agile heath.

sullen sorrel Nov 3, 2020, 10:20 PM

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Who do we speak to about the useless organisers of pmco wildcard and the fact there not paying out prize money to the squads from nearly a year ago

night cloak Nov 3, 2020, 10:24 PM

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@sullen sorrel PUBGMOBILE_ESPORT@Tencentgames.com.

sullen sorrel Nov 3, 2020, 10:24 PM

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Thank you

reef crown Nov 3, 2020, 10:36 PM

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So I tried downloading beta from the link I received in game mail but it failed to fully download

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Beta link was for iOS

polar marshBOT Nov 3, 2020, 11:08 PM

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@wild kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rigid nymph Nov 3, 2020, 11:15 PM

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@reef crown I'm not an IOS user but Ig it's cuz of insufficient storage.

prime furnace Nov 3, 2020, 11:53 PM

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📎 Screenshot_20201104_020216_com.tencent.ig.jpg

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Haker

storm flumeBOT Nov 3, 2020, 11:54 PM

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Hello, @prime furnace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

prime furnace Nov 3, 2020, 11:54 PM

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Report

sick shale Nov 3, 2020, 11:54 PM

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Read the message from bot above

tepid compass Nov 4, 2020, 12:07 AM

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📎 Screenshot_-_Video_Player.jpg

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📎 Screenshot_-_Video_Player.jpg

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Hkarz aym boot

storm flumeBOT Nov 4, 2020, 12:08 AM

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Hello, @tepid compass!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

gaunt bridge Nov 4, 2020, 12:22 AM

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some one help me my pubg account was stollen ..some one stoll my pbg account and linked it with his mail and i want to unlink its email...note i told pubg customer services with my problem over three months

sick shale Nov 4, 2020, 12:28 AM

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@gaunt bridge Contact customer service again please

gaunt bridge Nov 4, 2020, 12:29 AM

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@sick shale i contact them again but i dont have a proof steps to show my problem and i send all photos which approve its my account and i send to him email and diint respone

shell tapir Nov 4, 2020, 12:30 AM

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@gaunt bridge You need to wait for the response Patiently. They have large amount of request per day. Kindly wait patiently ❤️

gaunt bridge Nov 4, 2020, 12:32 AM

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they said in 90 days they will respone and nothing the thief every time login in my account and do mistakes with my friend and spend my money

sick shale Nov 4, 2020, 12:34 AM

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@gaunt bridge As I said contact them again, we can't do anything with account related issues.

oak cliff Nov 4, 2020, 1:31 AM

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how does this new event works??where do i get the code?

📎 Screenshot_20201102-212257.jpg

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@sick shale @shell tapir @night cloak

sick shale Nov 4, 2020, 1:35 AM

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@oak cliff Click on the question mark (?) and read event rules

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And don't mention several members please.

oak cliff Nov 4, 2020, 1:40 AM

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@sick shale Sorry...I knew...but is the code same for all players?

sick shale Nov 4, 2020, 1:40 AM

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Seems so

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You may ask other players in #pubg-mobile

lyric temple Nov 4, 2020, 1:51 AM

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Hi guys, I need to talk to an admin

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Any one here to help please

storm flumeBOT Nov 4, 2020, 2:12 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @lyric temple. Remember to read through #faq before asking questions in the support channels.

sick shale Nov 4, 2020, 2:13 AM

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@lyric temple Is your account banned?

lyric temple Nov 4, 2020, 2:14 AM

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yes
my ID : 5229699617

polar marshBOT Nov 4, 2020, 2:14 AM

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@lyric temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

boreal finch Nov 4, 2020, 2:40 AM

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i have a ques,
how can i get gameloop 7.1 version ?
:/

narrow perch Nov 4, 2020, 2:41 AM

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#questions what hapen to accounts in india connected to otheer servers!!!

vagrant onyx Nov 4, 2020, 2:41 AM

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i have a ques,
how can i get gameloop 7.1 version ?
:/
@boreal finch go to #481204134859505684 type .emulator

night cloak Nov 4, 2020, 2:41 AM

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you can refer to #emulator-support for further assistance.
you can have access to the emulator channels by typing .emulator in #481204134859505684

boreal finch Nov 4, 2020, 2:42 AM

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thnku 🙂

night cloak Nov 4, 2020, 2:49 AM

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Today my 7 year old younger brother purchased portable closet 3 for 450uc can I get refund of that?
I don't want that closet

thin halo Nov 4, 2020, 2:50 AM

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Sadly, you can't get refund.

night cloak Nov 4, 2020, 2:50 AM

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😭😭😭😭

storm flumeBOT Nov 4, 2020, 3:03 AM

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Please do not use languages other than English, @tribal saffron. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

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Please do not use languages other than English, @tribal saffron. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

onyx dagger Nov 4, 2020, 3:16 AM

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Please contact Customer Service in-game about this as only they can help you with Account related issues, @tribal saffron.

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Also, English please.

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Alright.

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#questions what hapen to accounts in india connected to otheer servers!!!
Please refer to this channel's pinned messages for further information, @narrow perch:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

storm flumeBOT Nov 4, 2020, 3:18 AM

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Please refer to subpoint 3.16 in #faq for further information, @boreal finch.

bronze lake Nov 4, 2020, 3:19 AM

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What is the reason of high ping in Bangladesh?

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Last two weeks all of us are faceing high ping

onyx dagger Nov 4, 2020, 3:19 AM

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Try checking your Internet connection. @bronze lake

bronze lake Nov 4, 2020, 3:20 AM

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Internet connection has no issue. I checked by playing other games

vagrant onyx Nov 4, 2020, 3:20 AM

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What is the reason of high ping in Bangladesh?
@bronze lake there is issue on high ping in Bangladesh

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Country

onyx dagger Nov 4, 2020, 3:20 AM

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Kindly create a detailed report in #old, @bronze lake. Please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

bronze lake Nov 4, 2020, 3:20 AM

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Why?

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In Bangladesh?

onyx dagger Nov 4, 2020, 3:21 AM

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You can report the issue in #old.

oak fiber Nov 4, 2020, 3:29 AM

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Hey I have a question

narrow perch Nov 4, 2020, 3:29 AM

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@onyx dagger can you give me link

oak fiber Nov 4, 2020, 3:29 AM

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Is there an admin here active please

onyx dagger Nov 4, 2020, 3:29 AM

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Link of, @narrow perch?

storm flumeBOT Nov 4, 2020, 3:29 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @oak fiber. Remember to read through #faq before asking questions in the support channels.

balmy oxide Nov 4, 2020, 3:31 AM

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?.

storm flumeBOT Nov 4, 2020, 3:32 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @balmy oxide. Remember to read through #faq before asking questions in the support channels.

surreal nacelle Nov 4, 2020, 3:32 AM

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I met che.a.ter recently in cheer park,I see no option to re.p.ort him?Is there any way to re.po.rt or not?

oak fiber Nov 4, 2020, 3:33 AM

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I text you brother

thin halo Nov 4, 2020, 3:37 AM

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@full crescent Please use #clans for that.

clear spindle Nov 4, 2020, 3:40 AM

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Unfortunately there's no way to report an user from the cheers park other than to send him a friend request or to take a screenshot of the profile and search for the user name, @surreal nacelle feel free to give a suggestion about that in #old.

surreal nacelle Nov 4, 2020, 3:41 AM

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ok thanks

oak fiber Nov 4, 2020, 3:57 AM

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@thin halo can you read the message I sent you when you get a chance please

deft osprey Nov 4, 2020, 4:05 AM

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Hi

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I need help please help me

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I can’t get verification code but before I got it and logged in to

📎 image0.png

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Now it says please wait before taking the action again

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What to do?

polar marshBOT Nov 4, 2020, 4:13 AM

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@patent owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear spindle Nov 4, 2020, 4:13 AM

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The feature is in beta, @deft osprey Try after a few hours.

deft osprey Nov 4, 2020, 4:15 AM

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I didn’t get you @clear spindle

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My account didn’t get suspended

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At first I got the verification code

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Later my brother tried to login

clear spindle Nov 4, 2020, 4:16 AM

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I didn't say that your account got banned. The email linked feature is in beta so you'll face some issues.

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Try after a few hours.

deft osprey Nov 4, 2020, 4:17 AM

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I tried after 10 hours

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😭😭😭

clear spindle Nov 4, 2020, 4:17 AM

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patience

deft osprey Nov 4, 2020, 4:19 AM

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Will it be fixed?

clear spindle Nov 4, 2020, 4:19 AM

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Yes.

deft osprey Nov 4, 2020, 4:20 AM

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Is it because I tried alot of time to login from different places?

clear spindle Nov 4, 2020, 4:21 AM

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Spamming the system might lead to this.

deft osprey Nov 4, 2020, 4:21 AM

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Shall I try login from new device?

clear spindle Nov 4, 2020, 4:22 AM

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No.

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Try after a few hours if that didn't works then after a day.

night cloak Nov 4, 2020, 4:36 AM

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Hi rock
I've a question
Can we have the Spectating version of PUBGM that nodwin uses?

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@clear spindle

clear spindle Nov 4, 2020, 4:37 AM

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WYM??

night cloak Nov 4, 2020, 4:38 AM

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It's like the other version of PUBGM but just for spectating and it's being used by nodwin gaming can we also have it?

clear spindle Nov 4, 2020, 4:42 AM

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Can you post a Screenshot of it??

night cloak Nov 4, 2020, 4:43 AM

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Yea sure

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📎 received_783349792449878.webp

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Look it's a precompiled version of PUBGM just for spectating

half plover Nov 4, 2020, 4:45 AM

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@clear spindle

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📎 image0.png

clear spindle Nov 4, 2020, 4:46 AM

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That looks like a normal Room for me, @night cloak.

half plover Nov 4, 2020, 4:46 AM

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Why is it popping in mine but kr version opens global isnt opening

clear spindle Nov 4, 2020, 4:46 AM

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May I know your location ??

half plover Nov 4, 2020, 4:47 AM

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Nepal

wild current Nov 4, 2020, 4:47 AM

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what is that mean guys ? why it show?

📎 unknown.png

night cloak Nov 4, 2020, 4:47 AM

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I'm not talking about the room I'm talking about the precompiled version

clear spindle Nov 4, 2020, 4:48 AM

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Contact your ISP and do a IP reset, @half plover.

sand path Nov 4, 2020, 4:48 AM

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You should not use it unless you've been authorized. Where did you find it? @night cloak

clear spindle Nov 4, 2020, 4:49 AM

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EEA rules, @wild current.

night cloak Nov 4, 2020, 4:49 AM

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No I saw it on esports pubg mobile channel
And I want to get that
Any links where I can get one .
Or should I contact

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@sand path

wild current Nov 4, 2020, 4:49 AM

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@clear spindle is that dangerous or something? its just show on this account on my other account doesnt show

clear spindle Nov 4, 2020, 4:50 AM

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If you have created an account by selecting Europe you'll have that option. Nothing dangerous, it's just the Government rules.

sand path Nov 4, 2020, 4:50 AM

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There is no way you can use it, you may still try contacting them via the mail, it is futile though, @night cloak.

night cloak Nov 4, 2020, 4:51 AM

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Hm ok! And one more thing how do I get the API key for tournament and

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Esports room cards

sand path Nov 4, 2020, 4:52 AM

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Same way.

night cloak Nov 4, 2020, 4:52 AM

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Can I have the mail address

sand path Nov 4, 2020, 4:53 AM

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pubgmobile_business@tencent.com

pubgmobile_cs@tencentgames.com

remote falcon Nov 4, 2020, 4:53 AM

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Hi I'm facing some ping isuues can anyone plz help?

night cloak Nov 4, 2020, 4:53 AM

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Lol I tried contacting them but no response

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The mail you provided just now

sand path Nov 4, 2020, 4:54 AM

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As I said, they don't provide it unless you're hosting an official event.

night cloak Nov 4, 2020, 4:55 AM

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Okok so firstly I need to get verified for third party tournament
Then I need to ask for API
Then for the pre compiled version

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Is that correct