#questions
1 messages · Page 1116 of 1
They will take actions once cheating activities have been detected, so please wait patiently if your evidences are verified. @alpine brook
Please refer to this channel's pinned messages for further information, @near junco:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
first rooby, then mahmud, then u
but action taken = 0
pmpl sa group stage about to end tomorrow
@onyx cairn
Read my message again, please move to a discussion channel for further conversations.
Is it posible to unlink an email from my account ? ( email access )
Please contact the customer service via the in-game settings for further assistance, @limpid spear.
I’ve tried like 20 times and nothing happens
Unlinking an e-mail or phone number is not possible as of now, @limpid spear.
Is there future updates on that ?
The feature is still in beta and further improvements may be implemented, @limpid spear. Feel free to share your feedbacks in this regard in #old.
Ty, because I bought an account and the dude scammed me and once in a while get on my account :’((
As we mentioned, Dealing/Exchanging/Buying accounts is not recommended
Please be advised that buying, selling or trading of PUBG MOBILE accounts is against the game's Terms of Service, @limpid spear.
Hi guys
Hello, @untold burrow.
Kindly state your issue.
I need help please
@untold burrow Move to #chat or #pubg-mobile please,
If you have a issue please state here
@untold burrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I Can't Access Pubg
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
It's Showing Server Is Busy What Is Wrong With Pubg Mobile
Region/Country, @night cloak?
& I wanted to know, I have a couple friends who can’t give popularity because it appears i have them block, what can I do to fix that because when I check block list, it’s empty so idk what to do
Please refer to this channel's pinned messages for further information, @night cloak:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and selectPinslocated at the top.
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
Try unfriending them, and then be friends again, @limpid spear.
@night cloak
#questions message
:’(( any other way?
You can try that way. Hope it works. 
@gritty glade region?
Pubg Korean - India
We provide community support only for the global English version of PUBG MOBILE here, @gritty glade.
does anyone know how to open this crate
Feel free to discuss about it in #pubg-mobile, @gloomy dagger.
hi
Hello, @tranquil frost!
Kindly state your issue.
@tranquil frost:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I'm having mic glitch issue.. please tell me how to fix
Explain your issue in detail, please.
I can hear my teammates voice but they can't hear me..how to fix it
Are you sure that there is nothing wrong with your mic?
Yes in morning it was working fine and certainly it stopped working and I don't know why
Try changing your DNS to 1.1.1.1 and secondary DNS 1.0.0.1
Ok
@spring zephyr sorry to say but it's not working..even though I have reinstall my game
@normal fulcrum Oki 👍
@serene moth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to this channel's pinned messages for further information, @polar thistle:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
But im not in india
Halo
How can I get the content creator role to post on the channel?
@polar thistle Your country?
@wheat crypt Refer to #735483472432594994, 'roles' section.
Nepal
Please contact the customer service via the in-game settings for further assistance, @polar thistle.
Ahh alright
Nepal
@polar thistle sorry to interfere but isn't pubgm banned in Nepal?
@polar thistle sorry to interfere but isn't pubgm banned in Nepal?
@alpine flower no but indian server is down soo yeah
Ok
using dns is safe right?
Yes, it is.
@spring zephyr then,i am from india i cannot login without a dns or vpn now using dns is safe to play in india
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
hello
@undone pewter:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can I use vpn to play pubg
Help please
@night cloak Yes, DNS is safe
@sick shale then,i am from india i cannot login without a dns or vpn now using dns is safe to play in india
Signed in from a new version with this account
@sonic scaffold Contact customer service to solve this issue
@sick shale I went to contact but there was no solution
they are trying to steal my account
Only customer service can help you, please state your issue properly and be patient
i use adroid myself. The players have logged into ios
then,i am from india i cannot login without a dns or vpn now using dns is safe to play in india@sick shale
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
If the player removes playstore, I can't connect to the account yet. customer service says wait a month
Pubg metro beta apk installed and error
When will pubg new version be released?
We currently do not have a specific release date for the upcoming update, @sonic scaffold. Once we do, we will publish further information in #news.
then,i am from india i cannot login without a dns or vpn now using dns is safe to play in india@earnest hearth
Please contact the in-game customer service and the customer service of your social media account for further assistance. You may refer to the subpoint 2.8 and 5.3 for further instructions.
As for your second question, you will need to have at least 8GB of free storage space in your device to install the BETA version, @sonic scaffold.
If the person who stole my account removes the link to playstore until the new update, I can not enter yet. I invested $ 800 in my account.
please reply me @celest shadow
@celest shadow
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
May I know your country, @sonic scaffold?
Turkey
Please restart your device and try to log into the BETA version again, @sonic scaffold.
I have to log in from beta, lily. The player should remove the social network.
Guys please help, its almost 4 months and this gyro bug inverted is still not fix please help
Hello, @real knoll!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
You cannot use your Global version PUBG MOBILE account to log into the BETA, @sonic scaffold.
@celest shadow won't reply me?
Please refer to this message, @night cloak:
Hım
oh ok thankyou.@celest shadow
@storm flume thank you for helping appreciate it.
hey guys i am trying to change my in-game location and its telling me to link a mobile number, after adding a mobile number i didnt get any verification code
@celest shadow Because the ios and android versions are different, the person who stole my account can enter but I cannot. I'm getting an update error. Whereas the apk is currently in playstore
Please contact the customer service via the in-game settings for further assistance, @sonic scaffold.
@polar marsh & @moduator's
There is a youtuber named Sunil Gamer ho is telling that pubg m will comeback in India at 2nd Nov. is this true??
And another question Is Sunil Gamer a veryfied pubg m content creator???
Can you provide me with a screenshot of your issue, @dim shore?
Is there any way to turn off auto reload?
Please refer to this channel's pinned messages for further information, @hushed karma:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@hushed karma maybe he told December 2nd
@celest shadow sure
Unfortunately, there is no way to turn off auto-reload, @quiet mirage.
customer service says wait what to expect guy someone stole my deposit account and maffing my account
When I do matchmaking in metro Royale mode in pubg mobile beta
It's taking a lot of time for matchmaking but it's not getting started
The only solution you have is contacting the customer service. You don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait, @sonic scaffold.
Okey @celest shadow thanx ☺️
How can I report abuse when someone insults me over voice chat?
You can try turning off your auto matching when queuing the Metro Royale mode in BETA, @gray prawn.
@celest shadow yes I turned off aut matchmaking and tried also
But still it's not working
Just to inform you, the e-mail/phone number linking feature is in beta and there may be issues with it, @dim shore. Can you give it one last try and check if the phone number you typed in is correct, and make sure that you wait for a verification code. If this does not work, please report it in #old.
Unfortunately, due to the low numbers of players matching in the BETA, you will need to wait before you are placed into a match, @gray prawn. Please be patient in this regard.
Alternatively, you may try playing on another server with auto matching turned off.
so i have to wait right or is there any way to change location without linking mobile number
Can you show me your Basic Settings menu, @dim shore?
I tried all ways to do but it took more than 20 minutes minimum
Try playing at peak time (when most players are active), or with a group of friends, @gray prawn.
OK thank you for the support
You are welcome, @gray prawn.
You have the "Change Country/Region" button, @dim shore. When you try to change your country, does it ask you to link your phone number?
yes
Are backbone controllers allowed to use or nah?
Understood, please try to link your phone number once again and if it fails, please do not worry; you are advised to report it in #old so further improvements to the e-mail/phone number linking feature would be implemented, @dim shore.
We do not recommend the usage of third-party external hardware such as controllers or backbone controllers in this case, @vagrant radish.
Please contact the customer service via the in-game settings for further assistance, @graceful mountain.
@storm flume they don't help
@celest shadow can a streamer with 5k+ sub can join pubgm partnership program?
how do i unlink mobile number from my pubg mobile account?
Absolutely, @dim shore. All content creators are welcomed to apply, please refer to the Community section under Roles in #735483472432594994, you will find the Google form to apply for it there.
Help! I am not able to access the game
ID : 5206546496
Device : POCO F1
Network : WiFi
Country : India
Unlink of e-mail/phone number is not possible at the moment, @night cloak. Please contact the in-game customer service for further assistance, you may refer to subpoint 5.3 in #faq for further instructions.
Please refer to this channel's pinned messages for further information, @eager spear:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@celest shadow thanks
Help pls
@graceful mountain help @celest shadow
Personally, the game would be better off if you played with your fingers instead, but yes, we do not recommend the usage of such controllers to play the game, @vagrant radish. You may however, as an alternative use Emulators to play the game. Please refer to subpoint 3.16 in #faq for further information.
can u change country/region if u have linked a mobile number of a certain country to the pubg mobile account?
Please contact our customer service through your Settings, @graceful mountain. That is your only solution as we are unable to assist you with account related issues here.
Yes you can as long as your PUBG MOBILE account is not created in one of the EEA regions, @night cloak.
im trying to switch from nepal to usa
Hello, i have question
my account was created in nepal
Hello, @narrow herald! How may I help you?
@old fjord:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Where is the correct place here to report cheaters again?
You should be able to change your country/region if that is case, @night cloak.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
660uc = 6$
@night cloak same issue here
Hey, can anyone answer?
@celest shadow I think many are facing issue with linking mobile number
yeah i think pubg mobile wont let you change country if your mobile number is linked
@narrow herald i don't think you can buy uc in a cheap price, its same in every place
i cant even link my mobile number
Hello, @narrow herald. Feel free to contact Midasbuy for further assistance in this regard:
38rbl = 690uc = 6$
It is very cheap, i buy ot from midasbuy
Indeed, @dim shore. There are quite a few users who faces an issue with the feature. Please edit your message in #old and include the following information:
▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular
@celest shadow are you aware of chinese font popping uo when u try to change the country/region?
Personally I am aware, @night cloak. You should report it as well in #old to help inform the developers regarding this issue.
i have no hope of ever coming in contact with any customer care or support of pubg mobile
@celest shadow I know this is off topic but how can i be a part of contributor or moderator team as stated in #735483472432594994
ive tried to reach out to pubg mobile customer care many times with other issues and have never ever heard back
ever
so i used google translator and the chinese font says "fail to edit"
You may contribute to the community by assisting users in the support channels and if you have proven to be a benefit to the community, @dim shore. I believe the #735483472432594994 have stated this quite clearly. 🤗
For future inquires regarding anything of this Discord server, please use #discord as it would be more appropriate.
@celest shadow so with the fail to edit message do u know what exactly is going on with trying to change the country/region
I understand your concerns regarding the e-mail/phone number linking feature, however you must understand that the feature is in beta and there may be issues with it.
I highly recommend that you report it in #old as well, @night cloak. Please include the following:
▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular
Unfortunately, improvements are needed to be made to said feature and providing your feedbacks in #old would tremendously help as well, @night cloak.
thank you for ur help @celest shadow i aporeciate it. its just that i have free account since season 3 n pubg mobile hates me for not spending money
@raw escarp:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Further conversations may be taken to #chat, @night cloak. Thank you.
Hello can i ask a question related to pubgm in india
Please refer to this channel's pinned messages for further information, @hard talon:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Please avoid using the word ban so that you do not get automatically muted, @night cloak. You may replace the word with suspend instead.
My friend told me pubgm can no longer be playrd in India is that true
ok so what is this 'processing' on results at the b*n portal?
My friend told me pubgm can no longer be playrd in India is that true
@hard talon
i heard that too, i think no?
That would most likely mean that team that administers the cheater reports is processing your report on the player, @night cloak. You should be patient while it is being process. Should the player that you reported was found guilty of cheating, the player will be suspended and you will be notified via the in-game mail.
@prime sail:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
bye
Hello @lily pls answer my qs as i cant gind my answer in the pinned messages and on the official webs
Please refer to this, @hard talon:
Please I want help immediately .. Please talk to me .. My Twitter account has been hacked by someone ... and I cannot access the account. Although I have all the data on the old Twitter when it first started
Please help 🥺🥺😭
please help me !!! whenever i play pubg lite a notification come your data has been changed
Did u all figure out how to fix this I live in Illinois USA not in India
Please I want help immediately .. Please talk to me .. My Twitter account has been hacked by someone ... and I cannot access the account. Although I have all the data on the old Twitter when it first started
Please don't spam!
Sorry to say that I don't have have mic glitch issue.. actually my earphone mic is damaged and I need to go to shop to repair it...sorry for the inconvenience caused 🙏❤️
No worries
Use 4G, @high socket.
My 4g is bad
I can just go in game and ping is like 200+
Even in game service didn’t rely
@glossy sable anyone here from pubg who can help me here
Like actually guy who works on this game
Please contact the customer service via the in-game settings for further assistance, @high socket.
I did they don’t reply
The guys who work on the game are there.
@zenith path:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
KD 4 ve üzeri olan taç ligi ve üzer olan sağlam ekip ve kişiler dm atsın
Please do not use languages other than English, @paper pond. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
when i am playing pubg mobile lite in a match it says that your data has been changed please help me!!!!!
We provide community support only for the global English version of PUBG MOBILE here, @summer arrow.
Contact their customer service
How long does it take for a response
How would I be able to reset the place where it says Camper, Gunslinger ?
there itself is the drop down list just click on camper or gunslinger it will give other options to choose from and select anyone you want to have@night cloak
try it and let me know
@alpine flower thanks for the reply but I want it to be in blanks as if it was before
Like this ( down one )
oops wait i dont know how to do that but let someone come here they will answer you
@alpine flower thanks!
i thought it would be there welcome anyways
My account has been stolen
Pubg mobile kr version is now legal or illegal in India right now because pubg global version banned in India. Then we can play kr version or not
Iam crying 😭😭
We provide community support only for the global English version of PUBG MOBILE here, @real nova.
@storm flume iam crying please speak with me please 😭
Please avoid going off-topic, @split sun. You may have unrelated conversations in #chat.
I think once you have taken a role, @night cloak, You wont be able to remove it. But, You can change the role.
@onyx dagger thanks for the help! Sad, I cant remove it 😭
You can try changing it anyways, @night cloak. 
YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:
:white_small_square: http://bit.ly/37Lgfbm
server dwon ?
Please refer to this channel's pinned messages for further information, @clever vault:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Bonus update
What's with it?
@vivid geyser:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Event section glitched from today morning
Kindly refer to the pinned messages of this channel, @shell kindle.
Restarting the game would help, @solemn shale.
Hello I have an account related issue
We are unable to provide assistance if you do not ask a question or state a problem, @humble meteor. Remember to read through #faq before asking questions in the support channels.
Is there any reason for that or if thats not an issue no problem?
@solemn shale are you from india
@onyx dagger it want help even i tried by logging out and logging in back
Nope I'm not from india
Restarting the game would help, @solemn shale.
My friend has spent almost 4k euros on his account. He got his account h4ck3d by a guy in Philippines. The h4ck3r got into his fb and game center. My friend still logs in from the email he has linked. Is there anything that can be done? He contacted support several times with no answer.
Please contact the customer service via the in-game settings for further assistance, @humble meteor.
Haven't I already mentioned support from in-game never got back to him?
I've restarted the game around 5 times today the screen shot was taken just now launching the game
If he did state his issue to them, Kindly tell him to Wait for their reply, @humble meteor.
The guy that took over his account must be messing something up for the support because they must be not seeing the message at all. They haven't responded at all. I can't explain it otherwise.
Restarting should actually fix the issue, @solemn shale.
Not familiar how these people steal accounts.
But this is unacceptable. We are talking about 4000 hard earned euros.
This happened almost 1.5 month ago. He messages the support every 10 days as a reminder. Does it take that long?
45 days?
Hate to break it to you, but I've never heard of a case where the PUBGM support has proved to be of any help. And these mods that are present here, are doing nothing but carrying on the legacy of their brand.
@jovial flame seems legit
But they are regular people just like you and me@jovial flame
They are of course. And I understand all they can do is to direct me to the support team. The fact that support doesn't answer isn't their fault.
Lets see what will happen @onyx dagger how ever thanks for the help
Is India banend forever?
Please refer to this channel's pinned messages for further information, @potent heath:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Im not from india
You're welcome. @solemn shale
@potent heath Pinned messages of this channel 
@frank pawn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@shell tapir i dont see any pinned messages
@potent heath there are many pinned lll
Please refer to this message, @potent heath. <#questions message>.
If we play with vpn do we get banned. I am from india
@heady prawn, be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
Please refer to this channel's pinned messages for further information, @heady prawn:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
I find a problem when i try to login to my account who will help me
A screenshot of the issues please, @mental dew.
Pls inform me so that i will continue with u decision
You’ve been advised, @heady prawn. If you no longer require assistance please move channel.
What country are you located in, @mental dew?
Jordan
Is Tencent Gaming buddy preferred or Gameloop please help me out i don't want to get ban on my pubgm account
Please use #emulator-support, @red geyser.
Hate to break it to you, but I've never heard of a case where the PUBGM support has proved to be of any help. And these mods that are present here, are doing nothing but carrying on the legacy of their brand.
@jovial flame I don't see any meaningful questions from you example "add apk here for indians" which will be going against your government I think. This support isn't made for Indians only this is game support for all players playing on global pubgm. And the support here is very helpful and working. Answered me all of the times properly. So kindly don't disrespect them by saying these.
And i request verification code but i didnt reseve any email
😫
@night cloak please help me
The Email link feature is still in BETA version, @mental dew.
Kindly try again after some time.
@onyx dagger i have this problem from 17 hour ago😭😭
Kindly Try again later, That's the only way, @mental dew. 
Hello, @astral eagle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Iam gonna die 😭😭😭
Hi Guys. How do i open Esports room in pubg mobile?
Hey plz help why does my audio seems different in kr version than global version?
Both on high quality
@pulsar steppe Tournament cards are used for the official tournaments only
We provide community support only for the global English version of PUBG MOBILE here, @twilit abyss.
@sick shale oh i get it. Can i send you a private message?
I have 1000 battle coins then I gone to bonus challenge redeem page I clicked on 100 uc but I didn't get any message on in game mail please help I need my uc back. please get back my 100 uc
MY character name - Mr٭『ĞK』
I'd:-5475164789
On 19 oct 2020
Now 10 days happened my problem not solved
Solve my problems on my account
Please refer to this channel's pinned messages for further information, @nova ore:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@odd citrus:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
We’re only English support, @worldly chasm. Please translate or find a list of regional communities via #735483472432594994 subpoint 3.1.
I'm not writing to everyone who does not help
Ok
this account has already been logged into a newer version of the game please update the game and visit the store
I don't know what to do, no one who does not help, so I came to you
@jovial flame I don't see any meaningful questions from you example "add apk here for indians" which will be going against your government I think. This support isn't made for Indians only this is game support for all players playing on global pubgm. And the support here is very helpful and working. Answered me all of the times properly. So kindly don't disrespect them by saying these.
@mortal shard to be honest , discord mods reply quickly and gently compared to ingame support . I everytime get instant replies
1.0.2.14370
version of my game
Okkk
I can't get to my account
✅ @strong shale
this account has already been logged into a newer version of the game please update the game and visit the store
writes this
So update it and open again
i did it doesn't help
Uninstall and reinstall the game and log in
1.0.2.14370
I did it it doesn't help anymore
you think I wouldn't do it for a week? ... I have tried everything already and because of the impossibility, without the help of those support, I turn to you
My email got compromised, is there any way I could unlink my email from the game? I already unlinked facebook because it uses the same email as the one that got compromised but I still have that linked with the game account and my account is high in value that's why I am worried.
Hello. I ask for help in solving the problem that I encountered as
usually entered the game and something went wrong there were lags and I was thrown out of
games and the next time I tried to log in, a picture was displayed that with this account
recording was entered into a newer version of the game all screenshots i
I will also provide this account tied to the e-mail address from which I give you
I am writing please help to solve this problem I ask you
My account
5451612475
ZLOY ッ CHECHEN
Help mi
Please contact the customer service via the in-game settings for further assistance, @worldly chasm.
It’s not helping me enough here about my inquire above
Is there a problem with the third link in the login process?
@dawn plume:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@split sun Might be, this feature is still in beta.
I already wrote and am writing wherever possible, tell me at least a real place where they will help
only bot is responsible for game support
@polar marsh help mi
Ёба он че пишет
If you answer the bots questions correctly, It will guide you to one of the staff, @worldly chasm.
Haker
me no play in haker
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @prime furnace. Additionally you can report them via http://cheater-report.pubgm.cc/.
No you
ehhh
Refer to #faq 2.12, @unique tulip.
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @prime furnace. Additionally you can report them via http://cheater-report.pubgm.cc/.
61237561372 id haker report
Hello, @night cloak.
Kindly state your issue.
@onyx dagger IS there anyway I could contact the Tencent support because the in-game bot is automatically closing the Conversation for some reason...
@ebon mortar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh 61237561372 id haker
Kindly contact Customer Service in-game about this, @night cloak.
Again, If you answer the bots questions correctly, It will guide you to one of the staff, @open olive.
Kindly read what does it say, @night cloak.
I am answering everything right
Hakeeeeeerrrrrrr
wait if it stopped replying to me, does that mean its directing me to one of the staff?
Refrain from Spamming this, You're answered about this, @prime furnace.
Ok sory
If it doesn't close the conversation, Yes. @open olive
Okay great, ty.
You're welcome.
@light dagger:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
when will gameloop 7.1 version will release globally
The company is supposed to run a special server for new accounts or at the same level as us, they enter the match because all of them use cheat programs and the company does nothing for them, that the game is destined for destruction.
How to play pubg in India after ban
I need reply plzz can anyone reply me when will gameloop 7.1 will release globally
Kindly Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @regal hemlock.
You can ask this question in #emulator-support.
How to play pubg in India after ban (edited
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
.
Yes, @balmy oxide?
@sick shale
We are unable to provide assistance if you do not ask a question or state a problem, @sonic scaffold. Remember to read through #faq before asking questions in the support channels.
If my social account has been hacked and hacker he join in my account and link him email with my account.
How to unlink email?
@storm willow The person who stole my account has changed the version with a third party software and entered my account. I can not login right now. The person trying to steal blocked the attempt to remove my connection to playstore. Please help someone.
Contact ingame customer support @sonic scaffold
Please contact the customer service via the in-game settings for further assistance, @night cloak @sonic scaffold.
Unlink of e-mail/phone number is not possible at the moment, @night cloak. Please contact the in-game customer service for further assistance, you may refer to subpoint 5.3 in #faq for further instructions.
I do not meet with very urgent authorities
Can you please translate it (The error message) to English, @sonic scaffold?
Do you speak turkish
@glossy basalt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I dont, Sadly. Kindly translate it (The error message) to English, So that I could try to help you, @sonic scaffold.
@onyx dagger 『ColdSpy』〆
@onyx dagger When logging into my account it warns that a current version has been entered
@onyx dagger The person who stole my account is using a third party
@onyx dagger prevents my intervention
Please contact Customer Service in-game about this, @sonic scaffold.
@onyx dagger Thank you for providing information about your account! We transferred your information to a representative. Due to the high number of these requests, we would like to inform you that it may take up to 30 days for your hacked account / email to be unlinked. We apologize for the inconvenience this may cause and thank you for your patience.
As they say, You need to Wait 30 Days, @sonic scaffold.
@onyx dagger player trying to remove playstore attempt
Waiting is the only way, @sonic scaffold, Sadly.
Kindly state this to the Support. 
i need help
We are unable to provide assistance if you do not ask a question or state a problem, @dire cobalt. Remember to read through #faq before asking questions in the support channels.
which chat i need to use for customer service?
@dire cobalt What do you mean
@dire cobalt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
hacker
? @night cloak
why ??
heker
@night cloak What's the issue?
my pc is echoing everything im hearing in discord and in the game and i cant fix this issue i tryed everything
@night cloak This support channel is for PUBG MOBILE.
@flat wagon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello i changed my twitter profile 2 days ago but it still didn't change when will it change
@elfin iris It takes some time, try to log out
Ok thx 
@coral tinsel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@gilded crane:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yesterday, at 12 pm, I wrote to the company, and until I hissed, I wanted to eat him
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yesterday, at 12 pm, I wrote to the company, and until I hissed, I wanted to eat him
@bold shale Yesterday, at 12 pm, I wrote to the company, and until I hissed, I wanted to eat him
@bold shale Yesterday, at 12 pm, I wrote to the company, and until I hissed, I wanted to eat him
@storm fossil what ?
Can you explain clearly @storm fossil ?
@bold shale I wrote to the company, my account was hacked, and he did not write to me what to do
We cannot help you if the customer service did n't respond , please be patient
@bold shale How long does it take for customer service to respond
@bold shale What is a support card?
My account was logged in by another person, and my account was linked to his email. How can I unlink his email?
Please Help Me
Unlink of e-mail/phone number is not possible at the moment, @limber plinth . Please contact the in-game customer service for further assistance, you may refer to subpoint 5.3 in #faq for further instructions.
@olive dove
Customer service has been contacted, but they have provided no assistance
We are unable to provide assistance if you do not ask a question or state a problem, @reef crown. Remember to read through #faq before asking questions in the support channels.
Please refer to subpoint 5.4 in #faq for further information, @limber plinth.
@weary wind:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@storm flume What is sub point 5.4
Use of unauthorized third-party software or methods, @analog roost, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Whyyyyyyyyy!!!!!!!? I don't use any thing
If a team from Eu and a team from NA had the same clan tag, would that be a problem registering for pmco?
@analog roost:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@ebon chasm
When you register for pmco, you register with a team name, so you might choose different names.
If you passed the qualifiers to the group stages, all your team members will use the team name as prefic for the game name.
Generally, teams from different regions do not meet unless they both qualified to the global champion.
I have an invited team for pmco but I’m acquiring an Eu team. I wasn’t sure. Rather ask than get DQd lol
@onyx cairn
If a team from Eu and a team from NA had the same clan tag, would that be a problem registering for pmco?
@ebon chasm
He will confirm the answer to your question once he is free.
Why does it keep on do this?
@slate nova
You need to contact itunes support regarding this issue.
@polar marsh pls add Paramo (The new PUBG PC map)in PUBG MOBILE
@thorn pasture
Something better is coming soon, be tuned:
#news message
@olive dove the skin is temporary
@thorn pasture
Not the skin, the post in top of it.
@olive dove yeah that look pretty good
Can I get info here?
Particularly about the African servers.
If it’s coming soon or no hope for us
Hello!
I'd like do report two players.
They killed me while on my team.
I've recorded it.
How and where I send the video?
Hello, @hoary talon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Oh, thanks!
@olive dove
Customer service has been contacted, but they have provided no assistance
@☠🔥GAHANAM🔥☠《I.A.F》#9043 u have to provide all details they will unlink after almost 30 days
@brisk wave
The game has already Middle East and north african server which covers most of the african region.
You are welcome.
Oh
@open olive did they initial replied ?
No
No replies at all , the last message was from the bot and it wasn’t saying that it’s directing me to a staff but at the same time it stopped replying and did not close the conversation
Who knows how many days the video patrol lasts?
Dead support, seriously the worst...
@civic sequoia Contact Google play support
@open olive State your issue properly and be patient
I’ve been waiting days, first I tried in-game and now in discord, looks like the results are same
Above I asked a normal question about the case and nobody answered
We are not affiliated with in-game customer support team, and can't help with account issues
Is there anyway to get in touch with Tencent support other than in-game customer service??
@polar sparrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@open olive By the Email, but it's used for general queries.
What’s the address?
Okay thanks 👍
You will be redirected to in-game support
I’ll atleast let them now that nobody is answering in-game, or maybe there’s a problem with the bot
Please refer to this channel's pinned messages for further information, @flint frost:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Is there a reason we cannot spectate arcade mode matches?
I got a locked suitcase in the event how do I unlock it?
Please ping me if you can rely
We are unable to provide assistance if you do not ask a question or state a problem, @glad shore. Remember to read through #faq before asking questions in the support channels.
Is royal pass gifting still available ? How to do it
Who knows how many days the video patrol lasts?
@cedar aurora video patrol?
Yes
What do you mean?
How many days is the video saved?
@cedar aurora I don't understand you, what do you mean by 'video patrol', what's this
@night cloak Yes, click on the gift icon in RP
Video review
Videos are refreshed everyday in video review station
How many videos are saved? 30 days?
I can't explain, thanks for answering
@amber talon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@carmine wharf:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I want to speak with an official who speaks Arabic
@limber plinth Refer to #735483472432594994 3.1 for regional communities
Cancel the email link from my account, please please 🤲
510247891
Please contact the customer service via the in-game settings for further assistance, @limber plinth.
Hello,
I’m facing with the mic problem after iOS 14 update, I’m using iPhone 8 Plus, when I open the mic I can’t hear the game sounds ( footsteps, gun shoots, car sounds etc ) so I’ve to turn off the mic and I can’t communicate with my teammates. I searched for the solution on the internet but I couldn’t find anything, I’m facing with a big problem, can you please help me. Thanks 🙏 #pubgmicproblem
why is it sniper 80% of the time in warmode?
@vagrant lagoon no one cares about kar98k everyone uses m24 or awm and ar guns
@cinder dove war mode sniper only mai kese
kya
Please do not use languages other than English, @cinder dove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Feel free to share your Thoughts in #old, @vagrant lagoon.
What is the issue, @cinder dove and @vital widget?
Also, English please.
Kindly refrain from using the Ban word, @cinder dove.
The team tag can be identical as long as the team name is different or marked different, for example "Teamname US" and "Teamname EU", if they are playing for the same organization. Different organizations with the same team tag will be asked to adjust it once they pass the qualifiers. @ebon chasm
i am not using bad word
Kindly refrain from using the
Banword.
Read again.
Can we buy THE FOOL gun skin?
Nope.
@night cloak same
Anyone else having in game muffled sound problems when mic is on? On iPhone
Any news about upcoming Crew challenge ?
Guys I don't no new upcoming events.
Please
Hi, i am playing on recently released i pad air 4...why i am experiencing frame frops and lags ??
please don’t give out that information a member of staff will if necessary, @onyx dagger.
No news, @night cloak.
What are your graphic settings, @lusty inlet?
Smooth and extreme
@lusty inlet wait till next update bruh of pubgm and ios 14.2
Classics or custom rooms, @lusty inlet?
Can you tell me when it ll be?
We currently do not have a specific release date for the upcoming update, @lusty inlet. Once we do, we will publish further information in #news.
Classics
If the issue not solved @lusty inlet
I recommended you fresh restore on 14.2 and wait till the this near month end new pubgm update is coming
May I ask what your battery percentage is and how much storage your device has available, @lusty inlet?
@lusty inlet you might face classic match ping issue sometime
You have to wait sometime
maybe wait 1-5 days
i have faced it also yesterday @lusty inlet
And today might happen also
@vagrant onyx thanks for the info
@lusty inlet welcome
for extra info
Please read this both
might help , might not help
About high ping
About how to reduce lag
hello please #help
i have bought 600 uc from google play on 24th october 2020 but still i haven't received my uc...i have send messsage on support but they didn't reply... any buddy have solution or reasons for that?
😩
Hello everyone I need material.
I need tricks please
What’s the highest tier you can get reset to next season?
hello please #help
i have bought 600 uc from google play on 24th october 2020 but still i haven't received my uc...i have send messsage on support but they didn't reply... any buddy have solution or reasons for that?\
@high topaz your setting problem
@sweet zealot please help bro.. what setting problem??
@high topaz go Google and search coda shop
@sweet zealot, do not recommend any such sites which aren't official. The only official website is https://pubgmobile.com/pay.
@high topaz, refer to this message:
#questions message
hello @vagrant forum i hvae bougt uc but not recieved what would be the reason?
@high topaz sorry I don't no
hello please #help
i have bought 600 uc from google play on 24th october 2020 but still i haven't received my uc...i have send messsage on support but they didn't reply... any buddy have solution or reasons for that?\
@vagrant forum sorry but it's really trast site
@high topaz, can you stop repeating your question and read the message I mentioned you with? Click on that link it will redirect you to an older message related to your issue.
@sweet zealot, it doesn't matter if the site is 'trusted' or not. Any purchases should be made from the official PUBG MOBILE website or via in game store.
@vagrant forum tnx
247 again using hack in PMPL. Hundreds of Video has been published in youtube. Still Pubgm didnt take any action against them. Excellent Work!!!
@vagrant forum I purchased I have no credit card
@vagrant forum help me
I need material
Please give me tricks
I Played Recently With randoms they are sending too much invite how to block them they are not in friend list
AnyOne Online Here?
?
Can anyone tell me what to do i have my friend a royal pass but he did not get it and my balance was also deducted from my account
@novel root same problem bro 😦
Not even pubg mobile is supporting or helping
Its not cheap too 10 dollars is lot
If i was cheap i would not complain but 40 dirhams is not a joke
Please contact the customer service via the in-game settings for further assistance, @novel root.
I did but no response is there
I guess i will quit pubg now
Its not a joke it happend with me 2 times
We cannot help you with payment related issues. Please contact the in game customer service again.
Its not payment issue its game issue
Payment was deducted from my account but the royal pass was not sent
Please contact the in game customer service again.
In the discord???
PUBGMOBILE_ESPORT@tencentgames.com is the place to share such evidences, @bronze lake.
In game customer service could help you with such.
@atomic galleon Global version of the game??
Yes
You can purchase UC from this website: https://www.pubgmobile.com/pay and for the other issue contact the in game customer service.
@clear spindle i did but no soluy
@bronze lake If you didnt receive your uc (if you use midasbuy) kindly contact midasbuy cs. If you bought the in-game uc then contact the Customer Service in game.
Umm so basically I did the Dead Eye achievement, but it didn't count for some reason
All I did was use Kar98 4x.
All headshot with the 120-300m range
Solo, platinum tier, Asia
But people are saying that it's delayed to collect sometimes, is that the case?
Same thing happened here, 7 kills, 5 in a row headshots, no misses
Why are these not counting?
Have you tried restarting your game, @quick palm?
Mhm, did it several times, plus aslo repaired the client
But nothing changed,
I'm 110% sure I did the achievement right
You didn’t miss any bullets?
What do you mean by “transaction problem”, @atomic galleon?
Payment problem
Changing a word doesn’t explain what you’re referring too.
@night cloak literally didn't miss any, 2 mini shots, both headshots plus kills
Single Vss shot, also Headshot, kill.
8 Awm shots, 7 headshots.
Last kill was with M4
I made sure I did the achievement right, and I believe I did it right aswell, but idk why it didn't count
I had problem with PayPal and my bank account which is cancelled the Pubg purchase fund
It may have been because you used all different weapons.
But 7 kills with Awm tho?
What did you use to start with?
I had problem with PayPal and my bank account which is cancelled the Pubg purchase fund
Did you used the same weapons for the first 3 headshot kills, @quick palm?
Are you purchasing via Midasbuy, @atomic galleon?
No, what is Midasbuy
Where are you purchasing UC from, @atomic galleon?
@celest shadow yo?
If you didn’t receive the in-game items/currency your account should be safe.
PayPal from the pubg app
which is better? MP5k or M762 because i once played and im from a roof hitting the enemie but he didnt die. when he shot me, i instantly die with full hp and helmet lvl.2 full durability
Feel free to ask such questions in #pubg-mobile, @stoic bison.
ok
Can you retry the achievement by killing all 3 enemies that are 50 meters away with a headshot with the same weapon, @quick palm?
@celest shadow it ain't that easy when there's literally hackers floating around, but I'll try
If you’re %110 you did the achievement right feel free to report the issue in #old, @quick palm. Unfortunately there’s not much more we can do but ask you too try again.
Invalid channel@night cloak
May I ask what your in-game region is set too, @pearl kernel? Also could you please check too see if you have this option available in-game?
https://cdn.discordapp.com/attachments/513314726131007501/772002547803357194/Screenshot_20201031-083117.png
@night cloak
Hi i can’t see the media you sent
This is an Europe, Middle East and Africa league, @pearl kernel and @onyx cairn. It is not available to American players.
If you live outside of the EEA, you can change your region at the bottom of the Basic section within the settings. You may notice different event offers from region to region.
@lime juniper
I’m not an American player
I’m from Europe
Your in-game region is set to?
To Europe still
the feedback channel is invalid, @quick palm? Please restart your app.
Hello @celest shadow there’s any advance about my problem??
Not yet, @night cloak.
Do u remember me??
and what in talking about?
Yes.
The purchase bonus.
Nice,ok ,tyvm I’ll wait so
Hi i need help any <@&481161015728406538> here?
there’s any case number?? To ask later?
Yes?
We are unable to provide assistance if you do not ask a question or state a problem, @livid vapor. Remember to read through #faq before asking questions in the support channels.
We’ve reported your issue, @night cloak. Currently waiting on a reply. We’ll be sure to mention you when we have the answer.
We’ve reported your issue, @night cloak. Currently waiting on a reply. We’ll be sure to mention you when we have the answer.
@night cloak understood! Thank you!
Some indians are still able to access pubg global!
@livid vapor No need to ping moderator role. Just state your issue and someone will help you
Please refer to this channel's pinned messages for further information, @livid vapor:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@normal fulcrum Some indians haved changed their region and are able to access pubg mobile
I have forwarded this issue as it affects a lot of players, @pearl kernel.
What is the pubgm's e-mail adress?
pubgmobile_cs@tencentgames.com, only for general enquiries.
I believe you’ve received a DM from dyno before, @night cloak.
@spring zephyr @night cloak are there original adress?
I believe you’ve received a DM from dyno before, @night cloak.
@night cloak Just to confirm what rule did i broke?
Huh?
Read the DM.
@ivory wasp For what purpose do you need the email again?
Yes what rule did I broke in the server?
Why you ask me to read again?
||give us 3 minutes||
I will ask the authorities to open an investigation into Turkey. a very serious issue @spring zephyr
As I said read.
Those are support guidelines you should be aware of before providing support here, @night cloak
Send me again.
Explain in detail, please.
bribe with cheat vendors@spring zephyr

Pls Tell Me Is It Confirmed News That on 2december 2020 krafton is taking pubg?
Cause I do not know if I keep dms open or closed depends.. I might keep them open/close 
There are a lot of cheat selling communities and they are ignored @spring zephyr
Pls Help Me Out:-Pls Tell Me Is It Confirmed News That on 2december 2020 krafton is taking pubg?
We cannot help you with such questions, @livid vapor refer this message: #questions message
We need this e-mail
😭no one is answering
You’ve been answered.
@ivory wasp If you want to report a cheat software, refer to this message. #news message
If you want to report someone who is selling those cheat software, you will have to report them to the platform that they are selling those software on.
Read my message Pls Tell Me Is It Confirmed News That on 2december 2020 krafton is taking pubg?
@livid vapor wait till December 2 bruh
We cannot help you with such questions, @livid vapor refer this message: #questions message
No need to repeat, @livid vapor.
Ohk😭
@spring zephyr can you look dm
Sure, my DMs are open. 
Today i created new pubg account which is level 1 when im trying to send popularity to my friend it says "level not high enough" how much level needed to send popularity??
@karmic wedge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to this message, @hollow viper. #questions message
Should i still wait for future announcement
Yes.
Ok👍
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @dry sinew.
Read my last message, @dry sinew.
@night cloak hlo can we have a talk
Okay
We are unable to provide assistance if you do not ask a question or state a problem, @rough hemlock. Remember to read through #faq before asking questions in the support channels.
Lol
Yesterday I have used VPN
The usage of VPN is not recommended as you may be banned, @dry sinew.
I just wanna have a talk with a moderator because our Company is entering in pubg esports so therefore we wanna have a talk with pubg official esport team.@night cloak
We’re not offical.
@night cloak But we wanna have a talk with the community also
Why can't i access 90fps. My phone is Realme 6 which has 90hz.
@night cloak can you tell me how would I contact them
90fps update on realme 6?😳
90 FPS is not available for all devices, @sick snow.
@night cloak I am just sending you request if you want accept it because I have no idea about them
I can 90fps in Minecraft but not in Pubg. Could this be because of the producer?
Feel free to chat with, Daniel | PUBGM ESPORTS#970.
Lol I can't
You cannot mention him?
@night cloak when is he available
What does it concern about the contact? @rough hemlock
90fps mehn :(
90 FPS is not available for all devices, @sick snow.
@onyx cairn hlo I am asking that our company is organising a esport of pubg for such details can we have a talk If u like
Please send me all details in direct messages, so I can tell you the correct way.
@onyx cairn ya I can
Please refer to this channel's pinned messages for further information, @rough hemlock:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
why don't the pubg kr server still works
We provide community support only for the global English version of PUBG MOBILE here, @pure birch.
Pubg kr is still working
pubg mobile accidentally under eighteen and microphone not working, wondering how we can fix it
Are you from India, @sturdy surge?
:'(
You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @heady pier.
Are you from India, @sturdy surge?
@night cloak france
Oh yea I'm sorry I'm noob on disc😂
And you’re 18+, @sturdy surge?
And you’re 18+, @sturdy surge?
@night cloak yes
That’s fine, @heady pier!
🙏🙏🙏
For your mic glitch please try changing your DNS, @sturdy surge. Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1
Is the game restricting your play time, @sturdy surge?
For your mic glitch please try changing your DNS, @sturdy surge. Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1
@night cloak
Mhm?
Is the game restricting your play time, @sturdy surge?
@night cloak no
pubg mobile accidentally under eighteen and microphone not working, wondering how we can fix it
Could you please elaborate?
the support team is not responding
Please refer to subpoint 5.4 in #faq for further information, @sturdy surge.
@storm flume i don't know how to get in there
Is pubg KR version is playable in India right now
We provide community support only for the global English version of PUBG MOBILE here, @real nova.
Pubg global version is banned in India can I play using vpn
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @real nova.
Pubg global still works for some whys tht?
Then how can I play pubg in india
Please refer to this channel's pinned messages for further information, @real nova:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Please refer to this channel's pinned messages for further information, @crystal flame:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
dam wot
@boreal coral:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I was just trynna narrate that he shouldn't use a VPN
i readeem 100uc pack or 500uc pack and one voucher.bonous coins deduct in my account but uc not transfer in my account season 15 end hone ko hai or i can't buy royal pass plz help me and send me back 600uc in my account
I already answered that, @crystal flame.
Please contact the customer service via the in-game settings for further assistance, @shadow ridge.
ah alrightt sorrwie m8 @night cloak
Thank you for understanding, @crystal flame! 
btw a quickie r the admins still going thru the pubgvip Google docs?
i already contact customer service via the in-gmail but i can't solve my problem
I believe it’s content creators, @crystal flame. The community team check over those forms regularly.
We cannot help you any further with account related issues, @shadow ridge. Please contact in-game support again.
@night cloak alrightttt so basically u become a cc first and then they will choose
Please do not use languages other than English, @shadow ridge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
I believe the content creator role has replaced PUBGMVIP, @crystal flame.
hello,i have a question.i am from india,but i changed my account's location to taiwan to get some events,in future if there's a account recovery option would i have problem as i changed my account's location earliar?
How much time bonous challenge show in USA server
tell me how much time bonous challenge back in USA server
When will pubg shut down 1.0.2.1470 version of pubg in india????
alright alright @night cloak tbh there hasn't been a proper requirement for it like average viewers like how pubg pc has so yeah if u could kindly direct me
The requirements are internal, @crystal flame. Everything you need to know is with the form in #735483472432594994.
@night cloak ah dam actually not really just asking for the details of ur Twitch and etc not much on the topic of requirements
@shadow ridge there's a pinned message refer it
My PUBG Account was frozen for 2 months
MY PUBG ID NAME: NightQuint ID NUMBER:52542888583
Please contact the customer service via the in-game settings for further assistance, @rigid girder.
@rigid girder:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
We are unable to provide assistance if you do not ask a question or state a problem, @glad shore. Remember to read through #faq before asking questions in the support channels.
Any one of the moderator can help me to contact support
I need help to can explain
Can anyone Help me Find Out #pubgm-trivia
@night cloak
The channel has been archived for now, we will make an announcment when it opens again.
@night cloak
The channel has been archived for now, we will make an announcment when it opens again.
@olive dove Have Any Idea How long It will take?
No ETA
Hello, @daring mason!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Ok
This is very bad support service
@crisp nebula how can we help you?
@olive dove
I want to contact customer service via email adress
@dense walrus:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@crisp nebula
here, you can contact them through this email:
pubgmobile_cs@tencentgames.com
@olive dove
Hello, I have lost access to my pubg mobile account, my twitter account has been deleted. How can I restore my account?
Please contact the customer service via the in-game settings for further assistance, @spiral sorrel.
@crisp nebula
your only option is to contact in-game customer support so they can help you.
@olive dove
نفس الرد كل مره ما في تغيير
Please do not use languages other than English, @crisp nebula. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
improve boming zone for gods sakeeeeeee im tired of it
@olive dove Why did not support contact me?
why in the hell should the bombing zone smoke should kill me
@crisp nebula
Unfortunately, we can't do anything about it:
#questions message
I do rank push and what
Bomb smome kills me
Im done
@olive dove lol
You all are making your own players quit the game
Hello, @steel wing!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I have done these steps thousands of times
Helpless
@jade meteor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can we use or play game our original account in Korean version? in pakistan?
We provide community support only for the global English version of PUBG MOBILE here, @robust notch.
@robust notch the Korean version of the game is different from the global version, you need to create new account to be able to play the game.
@olive dove ok thanks
you are welcome!
🐯Where's the tech support contact?🐯
Please state your issue.
@mental token:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@thin halo i wanna you in private plz
Please state your issue here, @civic sequoia.
i have problem with purshasing the prime plus @celest shadow
Ok, what kind of problem you are facing
Could you please elaborate further on what the issue is and provide screenshots if you have any, @civic sequoia?
@celest shadow this is
The Prime Plus is subscription based, @civic sequoia. You cannot use your Google Play balance to subscribe to it as it charges you on a monthly basis. So unfortunately, you will need to use another payment method.
@celest shadow like i put another 1 dollar on my wallet §
my english is so bad sorry
You could try, but I cannot guarantee you that it would work, @civic sequoia. I recommend that you use another payment method to purchase the Prime Plus subscription.
Please do not apologise, your English is fine. 🤗
One hacker took over my facebook account when I unlink fb he continuously cancelling that unlink ...is there any way to speed up the unlinking or one tap unlink
can u please please please do something for Indians
@scenic ravinewait till Dec 2
Waiting for it to Unlink is the only way, @hazy juniper, Sadly.
Kindly contact Customer Service in-game about this. 
@onyx daggerhaha in-game customer service is just bots
If you answer the Bots questions correctly, It will guide you to one of the staff, @hazy juniper. Also, Kindly Read what the bot actually say.
Bro in India pubg work fine bro
I need to play normal erangel without halloweek 😫
When will PUBGM global work in India
Will it return or not and what will happen to our accounts
In your DMs, @night cloak.
Whare
Please refer to this channel's pinned messages for further information, @indigo storm:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
hello
Hi, @tulip bane.
Kindly state your issue.
Feel free to share your Feedbacks in #old, @versed scarab.
Someone hacked my facebook account which was linked to my pung account. And they added their own email and phone number to my account. i thankfully recovered my facebook account but now somone is loggin into my account
I contacted ingame pubg mobile support on september 16th
Please contact Customer Service in-game about this as only they can help you with Account related issues, @tulip bane.
they said they will unlink them in 30days today is november 1st still they are linked
and in game support in not replying to any of my messages
as soon as i requested for the unlinking on septembetr 16th they asked for my details i provided them with every thing
And?
at the time i had android phone then i changed my phone to ios and i requeted qgain on october 2nd
they said we have recived your request and will process in 30 days
I tol them latet on 3rd october that i had requested for unlinkng on september 16th on my android phone. Then on october 12 last time they replied they said we are sorry it couldnt be done in time please wait more
now its november 1st it should have been done by now still no reply in game no reply any where nothing is changed the person is still logging in he changes my outfits removes my friends. I am worried if he uses cheats in my account i may lose my account forever
As they've asked you to kindly Wait More, You need to wait patiently.
Also, You can send them a Remainder message. Kindly refer to #faq 5.4, @tulip bane.
Today i created new pubg account which is level 1 when im trying to send popularity to my friend it says "level not high enough" how much level needed to send popularity??
I am sending daily a mesage in game to ask if it has been done or not. but everyday for the last 30 days i have messaged and i didnt get a single reply from them
ok
Alright then.
Help me plz
@onyx dagger how do i send a reminder where is it send from?
You can just send them a Reminder message for your query, in the current conversation with the Customer Service, @tulip bane.
i cant sign in i tried too many time wtf is this
@onyx dagger I have been sending them daily since my request
Kindly Wait patiently for their response. Also, Read #faq 5.4 about this as I told you earlier, @tulip bane.
I have problems with ranks in game. The fact is that I reached the rank of "Gold 1" and moved to "Platinum 1", but for some reason I still have "Gold 1". I have already pumped several times, hoping that this bug will be fixed, but no
What's wrong?
Id: 5967358784 please ban this account because he's spreading hate and this is against Islam. Astaghfirullah @onyx dagger @sand path @torpid quail @thin halo
Hello PUBGM
Can I have the Spectating version of pubg with Blue/yellow outlines
@rigid lichen Please report them in-game using report feature.
We'd like to get the spectating version of PUBG could you provide us with that we are organizing the biggest pubg mobile tournament in Nepal
We'd like to get professional
And we'd like your support to
@vast stone Do you have screenshots of them? Including your results?
How can I go down and click accept?
@tropic skiff Do you have your facebook application installed?
No
@night cloak Check this link #questions message
How do I make my profile picture transparent
W8 I install facebook
@tropic skiff Try installing Facebook and log in your account. The game will detect your account and log in with it.
How do I make my pubgm profile transparent
@vast stone I don't see that you're getting Platinum 1 rank?
Report it in #old. If you're able to provide clear evidence about it, that would be great, @vast stone.
Thanksss ❤️ @thin halo
Okay
@tropic skiff No problem ❤️
I keep getting high ping in arena but in classic I got 80 or 48 ms
How do I get mod status in esports pubg mobile channel there are a lot of toxic people just spreading hate does anyone know how?
@rigid lichen It might take some time. Please be patient.
Okay Let's See!! Thanks @thin halo
Hey
@night cloak Usage of VPN is not recommended.
We are unable to provide assistance if you do not ask a question or state a problem, @sonic scaffold. Remember to read through #faq before asking questions in the support channels.
Hi
My account was stolen from someone, is there any help in recovering my account?
No
No
Can kr and global players play with each other?
Привет уважаемые разработчики у меня есть просьба разблокировать мой аккаунт меня забанили случайно Мой ник : 270RustamoV270
Please do not use languages other than English, @plush patio. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
@warped parcel Yes, they can.
Thank you @spring zephyr
Pumkin*
