#questions
1 messages · Page 1114 of 1
@quaint glacier 110% official news
@lost summit source ?
@wet charm Report him please, read the previous messages
@unreal bay
There's bug where i have shadows disabled in my graphics settings but shadows still appear and i need to keep toggling at the beginning of each match
ID:570956839
Device:Oppo find x2
WiFi
Kenya
Thank you so much for posting this in #old, @desert dagger. A few other users has reported the same.
Oh
Will I be able to play with my same european or north american friends if we get pubg back by different publisher in india?
Removing partner and connection with someone will reduce synergy to 0? 
No, only removing them from friend list will reset the synergy.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I have a problem
how can we help you?
R u an admin?
We are unable to provide assistance if you do not ask a question or state a problem, @bitter crypt. Remember to read through #faq before asking questions in the support channels.
how can I send screenshots?
@night cloak
upload it to any hosting website and share link to it.
like which one ?
@night cloak
Visual content can be uploaded to online hosting services, such as Imgur [screen shots] and YouTube[videos], and sent as links.
Whats this error?
@olive dove the screenshots are private
is there any other solution?
@night cloak
you can upload them to google drive and only people with the shared link can have access to it.
Yo any idea bout the error i got?
@night cloak
Apologies, but i do not have such information, i am consulting the team if anyone could give you a better answer.
@night cloak you need to check your network connection by contacting your ISP.
@olive dove is it because my ping 20ms then automatic goes to 500?
the screenshot shows 10 mins ban which happens due to the technical issue with your network connection.
What happends if it keeps doing it ? Do i get perma ?
Somebody give me clues pls I’m bouta go crazy, so I’m playing on an Iphone 11 pro with 380 Mbps of internet speed and on my local server, WHY the hell am I experiencing so much lag and desync, it started a month ago now I can’t win a single gun fight no matter how many hits the ennemie one tap me while teleporting
Lower your graphics
This only happens to me on pubg and I really need some help from u mods at this point
@brave cipher smooth extreme thx tho
Any mods in here ?
@night cloak avoid using the word banned, and contact your ISP to fix your internet connection.
You may try the fix in #faq 4.11 as you have been pointed out previously.
you are welcome.
Hi I need report Hacker
@night cloak which region do you belong to?
Hello, @thin fern!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
@olive dove us nyc
Do you mind filling this form to help us easier look into the matter:
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
PUBG MOBILE - Server Ping Issues Collection.
I already did..
I just wanna enjoy playing like I used to, I spent the most I could to get the latest phone, router and wifi subscription idk what’s the issue
Sorry to hear that, i understand you frustration.
what i can do is to ask you to report this in #old using the following format:
▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular#
and i will raise your issue to the team.
@olive dove can you please help me with one guy in the voive
I haven't received the Marshal achievement for reporting a hacker while pubg found the violation
@storm flume I haven't received the Marshal achievement for reporting a hacker while pubg found the violation
Please contact the customer service via the in-game settings for further assistance, @primal shoal.
I did but no reply @storm flume
@olive dove Hi! I haven't received the Marshal achievement for reporting a hacker while pubg found the violation
@primal shoal
can you share a screen shot that the cheater you reported has been found violating.
Yes. Just a minute
@olive dove you found any info on the issue yet?
No response yet, will mention you once they get back to me.
@olive dove
@primal shoal
Thank you, let me check.
Uh idk what happened?
Alright 👍
Okay
Hello
How send screenshot?
@brave socket:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@manic fern
Visual content can be uploaded to online hosting services, such as Imgur [screen shots] and YouTube[videos], and sent as links.
@manic fern
refer to #faq 5.2, you will find a link for imgur website, you can upload your screenshot and you will get a url that you can submit for your report.
Do you have the link or do you know the link talking about?
@manic fern
https://imgur.com/upload
Are sure !
@manic fern sure about what exactly?
hi
We are unable to provide assistance if you do not ask a question or state a problem, @wicked cedar. Remember to read through #faq before asking questions in the support channels.
@storm summit:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
how can i Contact PUBG MOBILE department?
Please contact the customer service via the in-game settings for further assistance, @wicked cedar.
i did And that's what happened
They’ve already answered you clearly. Please wait patiently, @wicked cedar.
But it's been over a while!
whats that mean
@olive dove thank you ❤️
ohh i got it
Please contact the customer service via the in-game settings for further assistance, @humble horizon.
What should I do updated latest version
Please contact the customer service via the in-game settings for further assistance, @humble horizon.
I understand Subpoint 5.4 And I did exactly as it says
Their word, but they do not respond
We cannot help with account related issues, @humble horizon.
I have replied with kind reminder
Please wait patiently for your support agent too reach out, @wicked cedar.
As you can see I will share photos of the conversation
And I'm still waiting
I'm afraid if the hacker do something bad to the account
Please wait patiently for your support agent too reach out, @wicked cedar.
ok thanks for your time !
Can anyone help me with this issue i only used apple store for uc
You purchased using the in-game UC store? @night cloak .
Through apple store
Apple Store doesn't sell UC.
I repeat is it you buying the in game UC Store using applepay or using websites to buy UC?
Ising my credit card
So you bought it in game?
Yes
Got it.
@night cloak Your UC has been deducted because you purchased UC from unofficial websites in the past, contact customer service for further information.
They don’t respond how long is goanna take?
Where do you contact customer service
So only the bot replies n thats it?
@night cloak No, a support agent will contact you as soon as possible, just be patient
Hello I just bought some UC but I can’t find where I can exchange the free clothes
@night cloak You can buy outfits from shop
Hello, my account was banned in Bebji and I did not commit any violation on 10/15/2020 and on this date my account was not banned and the account stopped working on 10/16/2020 and it was banned for 10 years, and in the details of the ban, a 1-day ban on 10/15 Is there a solution to this problem because my account so far is in the ban even though I have not committed any violation?
ID: 585879031
I know but there was a promotion where u buy UC to get 3 free items,something like a mask,sword and body
@remote oxide:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak Here, you can get the outfits for free, but machete skin costs 180 UC
Hey Team,
I have a problem please help
I want to create a custom room, for my subscribers only meele match So I have purchased advance cards with uc, Customised all and set everything to 0x,But when we play, weapons are spawing and everything is like normal room, IDK what's going on ?. tried multiple times and wasted so many cards !!
@sick shale please help me buddy
Hello, @viral bluff!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Hello .. i cant sign in beta pubg
You can apply for the PUBG MOBILE beta program here, @mild charm:
:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
Hey Team,
I have a problem please help
I want to create a custom room, for my subscribers only meele match So I have purchased advance cards with uc, Customised all and set everything to 0x,But when we play, weapons are spawing and everything is like normal room, IDK what's going on ?. tried multiple times and wasted so many cards !!
@sick shale please help me buddy
@mild charm Login as a guest
It gives me this message
Can We Use Any Paid VPN In Pubg Then Account Will Be Safe?
@sick shale it says for you to enjoy the best gaming etc...
My Account Is Not Suspendedd I am asking use of paid vpn is safe?
@sick shale this message
@mild charm Wait
@night cloak Can you elaborate? And avoid using the word banner please
Hi, my account in PUBG was stolen through Facebook. Is there a way to retrieve it, given that I have proof of payment via Apple??
@languid moat Do you have access to your account?
No
@sick shale if i check that screen now I can’t see the same picture,there is only yo buy UC so I can’t exchange free clothes
It was only linked by Facebook
Neither buy machete
@sick shale i did that nothing changed
@night cloak Do a routine repair
Ok thx
@night cloak By the way, is it global version?
Yes
I want to unlink my email address because it has already been hacked
Alright, do a routine repair and try again
Please contact the customer service via the in-game settings for further assistance, @craggy geyser.
routine repair is at login screen??
Yes
Thanks I’ll try
Customer service did not answer me
Only customer service can help you, please state your issue properly and be patient
@mild charm what all have you tried already?
Why ?
@night cloak Don't troll, move on please
@sharp onyx i cleard the data
I want to cancel the email faster because the hacker is entering the account
Please I want help
report, aim bot
Hello, @lethal fractal!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
And i tried all repair options and reinstalled the game nothing changed @sharp onyx
@craggy geyser Stop repeating, we can't help with account related issues
@mild charm try reinstalling then. Dont forget to delete all files and uninstall first.
@sick shale Yes, why do you have technical support?
@craggy geyser Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them
Other people had this issue too, and reinstalling fixed it for them.
@sharp onyx yeah i told u that I did that but still nothing changed , and am really excited to try the beta so idk what to do else
@sick shale same screen after restore
I've tried everything to fix it but unfortunately nothing happened 🙁 that's why i came here to tell u guys 😍
@mild charm please report the issue in #old along with ur device and region (because this seems to be a device specific issue in ur case) and also dont forget to mention that its a report for beta
@sharp onyx ok thanks buddy ❤️
@night cloak What about this?
@sick shale I have an in-game network problem
@sick shale bhai to new aya to eska mutlub kya
Please do not use languages other than English, @pearl stump. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
I’ll try again but the little picture is not there
Bro today the server will down or not ppzz replay
It will
Hi Dears..... any admin here can help me?
We are unable to provide assistance if you do not ask a question or state a problem, @silent trout. Remember to read through #faq before asking questions in the support channels.
Can I ask smt is "iPad view" bannable because one of my friends suggest this feature to me and I'm scared if this can get me ban.
Hello, @stoic dragon. We do not recommend using any softwares or any other methods to change your device's resolution to make it look like "iPad view". Please play the game on the original resolution for the best experience.
will pmco winners get titles?
Yes, @verbal yoke.
Thank you for informing me @celest shadow
You are welcome.
@kindred tangle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sick shale I can’t sent u the video but that image event isn’t there, I tried in my other celular Android and I can’t too
السلام عليكم ، هل المحاكى الصينى الجديد يؤدى الى الحظر !؟
My gyro isnt working and its turned on please someone help
Please do not use languages other than English, @plush gulch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
May I know your device, @prime void?
Iphone x
Try restarting your phone, @prime void.
I get the same issue as well on a iPhone XS restart fixes it all the time.
You’re very welcome, @prime void. Have a great day/night ahead!
Sorry, @prime void.
Could you please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
Hello I can’t find this picture anymore and I just bought UC to get the clothes, how can I fix it? Already did routine repair.
Hello, @night cloak! Can you please click on the menu where you make purchases of UC and check if you have this option on the left side of your screen?
All right, I just saw your messages with him up above.
That's very odd, does your friends have the same issue, @night cloak?
No I just asked and they can see it. I tried in 2 phones android and iPhone
May I know your country and your in-game region, please?
@celest shadow Uruguay(South América) , 《ROH》Nico , 598933467
Thank you, @night cloak. I will get back to you soon.
Thank you, @night cloak. I will get back to you soon.
@celest shadow Thank you I’ll wait
Sorry, should I try in my ipad??
No harm in trying.
You can try that.
Hello, @weak oar!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
You can try that.
@celest shadow omw
Hackers are not invisible and will be banned, @weak oar. The team are constantly working on their anti-cheat system to fight these users.
Same in iPad 😦
Same in iPad event picture is not there
iPad 7th generation 2019, iPhone 11 Pro Max and Android PocoPhone F1 all the same error,event picture is not there. I’m reinstalling pubg in iPad but probably won’t fix it. My Argentina friends can see the event picture easily and at UC purchase menu screen the other picture to get items too. 😦
@weak oar pls reply
Will the Indian server shut down
Not yet
Ok, I just reinstall the app with all the content in the iPad and picture is not loading .... idk what to do anymore plz help
Have you tried fixing the game? @night cloak .
Guys do y’all encounter an issue when redeeming coins from the bonus challenge page?
Please refer to this channel's pinned messages for further information, @lusty crag:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
I get a blank screen whenever I try to redeem coins
Screenshot?
I think they pulled out the bonus challenge from the app in the latest update. Just noticed
Screenshot?
Don’t have the screenshot cause they removed the bonus challenge option today. I’ll ask again after the option is back and if the problem still persists.
Hy y pubg mobile has taken this decision to ban in india??
Indian servers going shutdown today?
In Indian government it's a temporary ban..!!!
I'm not able to login my account
This is true
Region, @dusty crow?
Tell me
@night cloak please tell me
@nova sierra open your game and the same message will popup
I can't able to login through facebook
@dusty crow sad😫
But i login my another account through twitter
@dusty crow repair your game
I am also able to login
Any solution for the enemy ahead mark that moves with character like it ain't stopping at one point
From what time server will be down
Please elaborate, @cobalt sage.
Like this one the enemy mark keeps moving @night cloak
Device, @cobalt sage?
Poco F1 @night cloak
Have you tried a routine repair, @cobalt sage?
Yes tried already and login other account too problem prevail
Cleared all cache?
Ok let me try through app setting?
Through your phone settings then locate apps.
Not working 😖
Hello, @cobalt sage!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I have already submitted but no response
That channel is to make the team aware of the issue, it’s very unlikely you’ll get a response.
Moreover the game is unplayable with this bug
@cobalt sage it’s a lag issue bro,try to play into another server and check it
Have you tried fixing the game? @night cloak .
@night cloak yes just did it on iPad but 3 more devices with same account has the same issue,in still waiting for @celest shadow answer....
Alrighty.
Will pubg mobile get unbanned in India??
@hybrid laurel No news on that.
Seems an issue with my account but when I load WeChat data maybe I’ll should check invitation account...
Please wait patiently, @night cloak. Lily will get back to you when he’s generated a answer to provide.
It's my source of income
Pubg server down In India??
Is this true
Our whole family depends on this
Please wait patiently, @night cloak. Lily will get back to you when he’s generated a answer to provide.
@night cloak I’m sorry I’ll wait but is the second time I report a issue and nobody help me,last time I lost 400UC and I didn’t get a compensation
PUBG MOBILE will be Back🔥🔥🔥
Hey Is pubg really shutting down in India plss tell
All servers of tencent is shutting down
😨😨
I think pubg will be relaunching soon
Guys, But I was able to play today
🥺
Guys, But I was able to play today
@safe pasture
I am also
@safe pasture
I am also
@steel tree even me
It took almost 2 yrs to make it as profession
I never thought this
@hybrid laurel don't worry.....It will come back
It was the base of esports in India
@hybrid laurel don't worry.....It will come back
@safe pasture obviously
@night cloak TRUE......
😔
Pubg server down in india
😫 😫
I hope it comes back soon
just play in another server
Will anyone change to FAU-G??
Please avoid going off-topic, @safe pasture. You may have unrelated conversations in #chat.
Yes server down in india
Hope pubg will come back soon
Are indian servers are shutting down by today
Goodbye khatam bye-bye tata pubg in India 🥺
You can try that.
@celest shadow Lily I tried on my guest account same cellphone and the event picture is there(I recorded a video)but if I log in into my main account event picture is not there,seems to be a problem in my personal account but idk how to explain to support in the game cuzz I can’t take screenshot because are 2 differents accounts (guest and main) in the same device.
@echo glacier don't do thia
I'm in Bangladesh. But It's shows australia..
So u don't belong to India
@cerulean oriole:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
There is no option to change Bangladesh.
pubg server are going blocked in INDIA ?? is this true or not
@golden kelp hey bro are u teamgorkhas clan member?
@night cloak no
Yes its true bro
@gentle pike:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@brave cradle Where did PUBG announced it officiallly ??
@golden kelp ohh ok ok my friend name is WGxmanish
@brave cradle go and check...there is no post about server blocking in INDIA
@golden kelp dude ypu haven't seen the news yet?
Bro check pubg mobile Indian's Facebook page
Yess that post is not even on pubg mobile official page
Guys will Kr version work??
@crimson idol There is nothing on Facebook about server blocking ....
and These are rumours not NEWS
Everything will work fine
But all the news pages say so
Why killing count not showing spectate?
@crimson idol dm me....i will give you some proofs
They are fake news bro
@open beacon happens to me in training grounds idk why
Someone help me to change my Country.
@golden kelp can't dm you, you've enabled only friends
If organization like Pubg will make an announcement it won't be just on one social media page it will be everywhere
Its on every news app i got. Inshorts too. However i hope what you are saying is correct
@crimson idol i hve dm you chek it
@crimson idol yes I too got it in inshorts
From what time Indian server will be stop working
@brave cradle bro help me.
@crimson idol every one is trying to increase their watch time using this type of news
Please reply anyone
@echo sable ha bhaii
From what time Indian server will be stop working
@echo sable agar fake mews nahi hai to aaj raat se. Warna chalega
@echo sable @echo sable
Ok thanks
Kisi bhi social media page pe nahi hai
Lekin insta me ye screenshot share ho raha hai
Haan. Trusted news apps bhi yahi bol rahe hain.
@orchid heart they are making fool....
Please do not use languages other than English, @orchid heart @crimson idol. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Ya guys, this news is absolutely true
@vale girder how?
@vale girder Go and watch pogo....
Mods aren't even responding. Atleast they could've confirmed
Does this affect Korean version?
@vagrant forum no one is helping in #questions wtf are you doing
I came for a name change for this server
Not fake... You can see many websites and on PUBG's Twitter Handle too, it's an official announcement. Also @golden kelp aukaad mei reh
<@&481161015728406538>
those who want pubg indian discord link dm me
Like I said Rock, mods are lazy
Please avoid going off-topic, . You may have unrelated conversations in #chat.
<@&481161015728406538>
Pay attention mods otherwise they wouldn’t have to ping moderator role
@crimson idol @golden kelp No need to mention the role. Role mention is only for emergencies
@normal fulcrum news is real or fake ??
@vale girder Bypassing and cursing will lead to a mute
@normal fulcrum news is real or fake ??
@golden kelp Why not ask your local authorities? We are not affiliated with Tencent in amy way
@normal fulcrum Sir there is no one to help us in #questions
Is there a way to report cheaters that's not in-game report?
Hello, @hot wedge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
@normal fulcrum Local authorities are shittt..
Move to #chat as this channel is for in-game support only
Refer this: #community-news message
I looked up on insta. Nothing on the official pages
@crimson idol exactly
@crimson idol Twitter Insta FB kahi pe bhi nahi h
Please avoid going off-topic, @crimson idol @echo thunder @golden kelp. You may have unrelated conversations in #chat.
Please do not use languages other than English, @golden kelp. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
@polar marsh is there any chances of pubg returning in India ?
Are the servers going to stop working in infia from today?
Plz respond
Hello
Dear @PUBG MOBILE
Please respond
@brittle spear how can we help you?
Why when hack killed me death replay disappear
have you enabled the option for death replays?
Yes
No mobile
@VI么BLACKSTORM#7440 please reply
have you checked the option?
does this happen every time? or this is the first time?
It happen when every time I killed from hack
When will the servers of pubg mobile stop?
Is there any in game update today?
lets me explain you in detail @brittle spear
Yes a @lavish hound little mb
Dear @polar marsh
What next?
Yes @polar marsh until when we can play
Please avoid going off-topic, . You may have unrelated conversations in #chat.
When someone normal killed me death replay work normal.
• Turn off the death replay mode
• Restart the game
• Then turn it on again
I suppose this might help@brittle spear
When someone normal killed me death replay work normal.
@marsh kraken
can you try what I said ?
Will PUBG mobile really not work in India?
So I suppose it can't be helped right. is that what you are saying?
Yes
@glacial vault how can we help you?
I want to report a group of esp seller account with proofs
I am not sure cause I haven't turned it on. So I don't know about it much
Hello, @glacial vault!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Is if I can unlink 3rd link?
feel free to report such issues with the feature in #old, @bleak oar @brittle spear.
Is it your own email/phone number, @tawdry fable?
@night cloak yes, how I can unlink it
Currently you cannot, @tawdry fable. It may be available in the future.
Why does dpp duo in asia take forever to match?
I literally waited 15 minutes for a single match just to be killed by hacker
TPP or FPP, @shrewd cobalt?
FPP has a low flow of players as to the longer wait times, @shrewd cobalt. Try having one map selected at a time.
@shell egret:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I tried selecting one map at a time and even tried selecting all maps....the result was same
Also I'm a diamond player and I get matched with no 1 no 2 conqueror players
low flow of players
Unfortunately there’s not much we can do other then suggest you move to TPP or wait for a match in FPP.
reported through email but no responce came from ur side
Where is bonus challenge for USA region?
Please contact the customer service via the in-game settings for further assistance, @rancid summit.
What it means ? It says tencent games will terminate all the services in India. And even it also says ... it will return to publish to the owner of PUBG intellectual property
From oct 30 servers are down in India region?
Yes@sonic dew
So no more PUBG for Indian users?
@sonic dew free fire ya cod khelni pdegi
@sonic dew yes
Guys this is deeply disappointing
@sonic dew yes😅 😩
Please do not use languages other than English, @edgy dagger. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
@storm flume okk sorry
@sand path dear administrator of discord PUBG mobile... few words for Indian users / fans
Can be used VPN ? With other location?
@sonic dew don't prefer third party apps I'd can be banned
@night cloak everyone waiting for this but no one trusted source here now
I want to report a hack seller's telegram channel
@glacial vault refer this message: #news message
@glacial vault refer this message: #news message
I sent this mail to proxima beta but no response from them
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
When pubg.ban in india???????
hey pubg team do something to unban pubg in india
why u can't do partnership with gameloft
Please avoid going off-topic, @velvet mason. You may have unrelated conversations in #chat.
@storm flume so what have u done something?
@velvet mason hey that's a bot
@night cloak so what
Please avoid going off-topic, @night cloak @velvet mason. You may have unrelated conversations in #chat.
Please tell me today Indian all pubg mobile servers block 🤕
@fallow quail no mera nhi hua
Please do not use languages other than English, @velvet mason. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Op bro
Any hint for unban pubg in india
@silk basin searh Stan go
@polar marsh do something to unban pubg in india
Yes@velvet mason
Please avoid going off-topic, @velvet mason @lunar trench. You may have unrelated conversations in #chat.
Can i get an official e-mail for pubg support or if anyone can help me here?
i am still abe to play pubg ,why??
Please contact the customer service via the in-game settings for further assistance, @night cloak.
thank you so much
naees eenglis @slate prairie
?
No news on that. @slate prairie
Ok
not ok
Please avoid going off-topic, . You may have unrelated conversations in #chat.
servers closed 4 india
Can i play korean after ban in india
idk
If you do not know kindly dont answer.
even i hv a korea acc
You should've not answer with IDK that's not appropriate for a support channel. Kindly let the experts answer if you do not know the answer to that.

understandable
@bleak oar Do not chat here unless you need help. This is a support channel. If they do not have an answer to a question , they usually tell you to contact the customer service in-game.
What was the question?
What server are you on? + Have you tried cancelling and clicking on start again?
Which is your region
@distant trellis:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I'll let the moderators answer to that. Can't tell something related to servers, I have no access to that. However, have you tried cancelling and starting the game back?
I'll let the moderators answer to that. I do not have an answer to that because it's server related question and matchmaking related. Wait till a moderator assists you.
FPP or TPP, @bleak oar?
Solo TPP?
Do you have all maps selected or just one?
And you said it takes four hours?
And you’re sure it’s TPP and not FPP?
Select Livik.
And only livik.
Bro I doesn’t take 4 hrs it takes time when your rank is higher usually try erangel u will be able to join.....because ur rank and can’t play with bots to match a perfect server with players is hard so select livid and erangel and play
When will pubg server down in india
@bleak oar Make sure you play on the server with the lowest ping, i.e. When the server shows green or yellow ping.
If you are still facing matchmaking issues on a particular map or server, it may be due to a lack of players at the moment for that map/game mode/server. Try matchmaking again at a different timing or switch to other game modes.
You might want to try disable matching by language and tell us if it works faster or still takes 1hour or so.
I rank push I experienced it erangel is the best option to get a match Ahmad and it’s not new may be it is ur first time
@bleak oar May I know what those are ??
Guys
@night cloak no worries mate it takes 5 mins usually and it’s not new in rank pushing....the top 500 players will stop once they reach conquer0r so it’s hard u need the specific Time to play like Middle East time where they are more players join like for them evening time
Can anyone tell anything about pubg unban in india
@bitter parcel No Information on that.
Ok thanks
@bleak oar May I know what those are ??
Kindly answer this question @bleak oar
Hi i have issue can't back my own region bangladesh showing australia
@bleak oar u need to play according to the server u r playing man Middle East time and south American time Asia time check their day timing and play
Please contact the customer service via the in-game settings for further assistance, @shadow venture.
That should not be an issue. It does not need to be that long like 4 hours. @distant fulcrum
@night cloak ya that’s what I am saying it’s not 4hrs he is exaggerating the time I already said that it takes 4-5 mins max
Kindly let the mods assist him with matchmaking issues @distant fulcrum .
Ohh sorry
He left the server no need to argue
What will Happen with all the indian Accounts?
Good morning, any mods available now?
Kindly State your issue here. 
What should i do if my account was hacked?
Do you have access to your Game account, @sinful mica?
I have an issue with the death replay , it’s already activated in my settings but I don’t get it after the matchs !
Unfortunately no.He removed the gmail account
Can someone share me pubg mobile india server link official one ?
I have this problem for 3 days now .
please give indiam server to Bangladesh. Take all server material from india and resetup in bangladesh as bd server
Can you try switching it OFF and ON, and then restart the game, @stone drift?
No other way, @sinful mica?
I tried to do that , but nothing changed
I did routine repairs too
In your DMs, @coarse berry.
@obsidian dagger Can you play now..?
No,my account was connected with gmail only,he removed that gmail.Can i contact pubgm support? I can give info about my account. It would be really helpful if i get my account back :)
I'm Bangladeshi. and i use to play on on india server vai nord vpn. but now it is closed
@obsidian dagger why you need to play on india server? It will cause a high ping.
Play on you own server!
Kindly try doing what I said, If it still didnt work, Please feel free to report this in #old, with a small video as a Proof, @stone drift.
You can contact Customer Service in-game via the Login page or via the In-game settings, @sinful mica.
Again, @obsidian dagger,
Feedbacks/Thoughts are welcomed in #old.

Okay thanks
Your username does not comply with our community guidelines, @sinful mica. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.
@sinful mica we don’t have our own server. we playbon indonesia server but ping is 100 when i play on india server it become 44
You're already answered about this, @obsidian dagger:
Feedbacks/Thoughts are welcomed in #old.
Kindly move to a Discussion channel if you want to converse, As this is a Support Channel.
Can indians play kr version
We provide community support only for the global English version of PUBG MOBILE here, @mortal shoal.
Will indians get a new version
We do not have information regarding that @mortal shoal .
Pls Do Something about Indians 😭🙏🏻
We want, Indian version very soon.
Wait for end of 202p
We want PUBG Mobile Indian version very soon.
We kown that pubg give job to Indians to manage his server
PUBG Corp. take your decision very fast for India,we will not be able to wait.
Wait Coming soon
Help my pubg account has been hacked
I have unlinked my gmail account after shifting to iOS ,,, now I can’t add my Apple ID ... need help 🥺🥺
Hi bro its that real pubg got ban in india 🇮🇳 then when the serve go down can u pls tell me i am a youtuber i will tell it to viewer with the proof
Please contact the customer service via the in-game settings for further assistance, @tender elm.
Please refer to subpoint 2.11 in #faq for further information, @fast hinge.
Please avoid going off-topic, @forest thunder. You may have unrelated conversations in #chat.
Where I can put my issue realted to PUBGM ban in India.
What is the mail id of customer support
@cedar skiff pubgmobile_cs@tencentgames.com, only for general enquiries .
@spring zephyr is that id on pan notice so that i can contact them regarding that (please don't mute from server)
Contact in-game customer service for account related issues.
Ok thanks
Please help
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
How to decrease ping 😭
So my friend got banned in PUBGM. Is this the suitable place to make a report regarding this issue?
Can you please ban some crybabies who quit from infection mode for a certain amount of time before they can play this mode again? Those quitters ruin the fun.
@night cloak no, go to ingame support we can not help you with this.
@tacit oxide please post that in #old
Indian servers got down @young violet
no god please nooo , nooooooo
@young violet you can see the error code clearly as it says restrict-area
Yes.
@night cloak sever will not down?
I don't know about that, the server is down in pubg mobile so it is in kr also according to me
that is not what pro plays said. The channel says feedback-bugs, @tacit oxide.
@night cloak but I hear a person telling that kr will be working
Then go ahead
@night cloak so is it true?
But if you'll log in your pubg mobile account to KR, you'll lose your account in Pubg Moblie
just a question what is the criteria for becoming a pubgm VIP/ partner since the details aren't given anywhere?
I created a new account few months back
yeah that's the thing I'm asking for ... is there like a link of the requirements of something ?
Is there a way to check the minimum amount of rank points needed to get to conqueror? (in a specific server and type)
I believe you get it from becoming content creator of this server, @crystal flame. You can find the link to apply for this role in #735483472432594994.
that is not what pro plays said. The channel says feedback-bugs, @tacit oxide.
@night cloak
Sure.
Return a Pure PUBG Mobile to India
Pubg back in India ya no
Pubg back in India ya no
@worn terrace 😩
@hoary frost 😭😭😭

@hoary frost hyy bruuh
use #pubg-mobile or #chat for conversation. @worn terrace @hoary frost
Is pubgm Indian version coming
Dec 2.????
@night cloak no, go to ingame support we can not help you with this.
@spring void ah ok then
<@&481161015728406538>
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is pubgm Indian version coming
@dusty urchin maybe, maybe not
Ping is high this week
Is it true pubg will be back in india with PUBG IN?
Is it true pubg will be back in india with PUBG IN?
@icy night may be / may not be
Guys my frame rate drops to 36fps
Which is unplayable
Any fix
I use redmi note 8 pro
Any update on bonus challenge
Can I Use Any Paid VPN To Log In?
It Will Be Safe?
I keep getting Failed to initialize map every time I try play on 4g connection mobile data but on wifi its perfect
@visual flint where ya from? Edit your message
@visual flint where ya from? Edit your message
@alpine flower.
Why?
@alpine flower.
Why?
@visual flint make sure your not from india so
You can put like I'm not from India thats fine
Im not from asia no
@night cloak not it's got baaned don't wait
not everyone is from India.. think before u say
Anyone is here
When will pubg server will again open in India
@clear spindle. This issue seems to of started when I clicked repair from another issue already clicked repair on load screen and in lobby
I am playing a random match and there is a hacker is in my team .Do how can i report .My account will be banned or not i dont want. To losse my points
@heavy vortex we will think of ourselves or everyone in world
Use discussion channels for having conversation
not everyone is from India.. think before u say:peepoCringe:
@heavy vortex hmm that what I wanted to confirm so that guy need not wait
Reply me > Use discussion channels for having conversation:0_KappaSip:
@heavy vortex
Can you try doing that once again and check if that gets fixed, @visual flint.
This isnt #pubg-mobile. Some of us are requesting help please take your convo out of here
@half plover you'll get ban only if you play with him intentionally.
Hello, @half plover!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
He is in randok match
what is this?
@clear spindle
You wont get ban, @half plover.
Thanks i was afraid
Your net issue bro
My net speed is fine. I checked this by playing other game. But when comes in pubgm its become this
Try installing pubg again
I did thrice. But nothing changed
Please refer to subpoint 4.5 in #faq for further information, @bronze lake.
Please refer to subpoint 3.19 in #faq for further information, @gritty glade @lusty fulcrum.
@edgy yoke servers are down now that's the notification
You bots can't help me . I have redem 100 uc from bonus challenge between 6:00 to 7:00 pm Indian time on 27 October 2020 . But I didn't receive my uc in my account My bonus challenge point or battle coins are reduced by 1000 . And now the servers are down . I mailed 4 Times but didn't get reply from your support team
Please refer to this channel's pinned messages for further information, @lusty fulcrum:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
I could login pubg now
Please avoid going off-topic, @ancient timber. You may have unrelated conversations in #chat.
How do I cancel my subscription for the global version as it’s banned in India. I’m unable to do so on play store .
@empty vine Do you use your Google Play Account for any purchases rather than this?
Not really I don’t purchase anything apart from this subscription
Not saying for Pubgm only anything else?
Only PUBG mobile
I don’t want them to renew my subscription anymore as Indian servers are taken off
You can unlink your payment option that they won't take charges for the subscription
I Can't Log In My Account
@night cloak India?
@marsh kraken Yes
When I try to cancel I’m getting an error message stating can’t retrieve info from server
The servers are down so you can't login, @night cloak
@empty vine try from Google play store
Pic of the error
@marsh kraken But My Friend Are Still Log In
By tonight all servers will be shut down
@empty vine Not like this. I am saying unlink all your payment options from Google play
@marsh kraken What About PUBGM KR
I..I’ll try. Thanks
We only provide support for global version. No information about that, @night cloak
Ok
I have lost my battel coins but i didn't get any uc please help me
@harsh forge Refer to the pinned messages
What is pinnd messages please guide me
Hello help please I accidentally changed the server and now can not play 60 days change to Europe-RUSSIA
@marsh kraken I tried to remove the card info.but it says that I have to add another card before removing the old one
you can contact google support for information if you need
Please help
I.. will do
Hello help please I accidentally changed the server and now can not play 60 days change to Europe-RUSSIA
I have prime plus subscribed and server are down in India. What about my dail 20 uc collection
@night cloak when they will be up, you will collect all UC you havent colected, I tell you that from my personal experience
@marsh kraken pleasw reply
And for the players who didn't receive the UC after redeeming, upon verification the UC will be reissued to all the eligible players. As the investigation will take some time, we appreciate your kind understanding and patience in this matter.
@harsh forge I suppose this would help
Please refer to this channel's pinned messages for further information, @harsh forge:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
My Tier has reset to bronze Frm conquer i was in asia tpp top 100 squad in 39 @marsh kraken
Please contact the customer service via the in-game settings for further assistance, @proper cedar.
I had sent everything they asked but no response
You had your answer from the customer support. if they think it was a mistake they would revert it
But I didn’t use any hacks my tier only gone
You would have been teamed up with hacker, etc. that's why it could have happened
Please refer to this channel's pinned messages for further information, @harsh forge:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
5 days have gone no reply from pubgm
No sir I didn’t do tat I just cross checked everything
they can help regarding this@proper cedar
@maiden vector servers are taken down in india
Please wait and be patient on the response, @proper cedar.
Like tat file clam it didn’t came for me nd no mail nothing camr
Sir i am just waiting for 2 weeks nearly
@proper cedar big fan bro
@marsh kraken where to check 5.4
Oki
@night cloak
@tame thorn how can we help you sir?
@celest shadow
We are unable to provide assistance if you do not ask a question or state a problem, @tame thorn. Remember to read through #faq before asking questions in the support channels.
@earnest hearth many players are playing Pubg mobile in India ?
@marsh kraken bro server did n't respond for me , it means server down ?
@marsh kraken no it’s for permanent
After that ? Ever thing will be alright ?
No
@marsh kraken u from?
sorry wrong sentence
No problem bro
@tame thorn India, I am saying that the servers will stay up till 12am midnight after that it will be taken down for some people its already been taken down
@marsh kraken no servers are taken down but using some apps they are playing ?
12 am means our time 5:30 am ?
@bold shale Where are you from?
INDIA
Please avoid going off-topic, . You may have unrelated conversations in #chat.
@tame thorn would be taken down till night
Guys after server down what will happen to my inventory and skinns ??
@bold shale at night, and no
Guys after server down what will happen to my inventory and skinns ??
@tiny thistle You can play when you go to other countries
Can we play korean version
Can we play korean version
@hybrid laurel nope
Guys after server down what will happen to my inventory and skinns ??
@Srk#5310
Same as it is
@marsh kraken but app named 000000.1 Is being used to play Pubg after server will be taken down
Update :-
1 - PUBG mobile server banned.
2 - Korean Version is still playable.
3 - You can open pubg Mobile global via vpn
@edgy yoke Server has been taken down
Please avoid going off-topic, . You may have unrelated conversations in #chat.
You can play Korean Version.
PUBG Mobile's publisher(Tencent) now has no rights to publish the game in India and this is the unban process. Pubg is tieing up with a new publisher and PUBG Mobile will be back on 2nd December
After when India server will be back online the i will get my skins back ?
@jade talon
It's fake news
This isn't fake
PUBG Mobile's publisher(Tencent) now has no rights to publish the game in India and this is the unban process. Pubg is tieing up with a new publisher and PUBG Mobile will be back on 2nd December
@jade talon it is for pc & console
Please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now, @jade talon @gritty glade @tame thorn: #chat.
@jade talon
It's for pubg pc / console
When it will server down time in india
@deft pawn Till today night
@gritty glade yes but using with VPN’s it’s doesn’t make sense it’s disrespectful for our country itself
@jade talon pls don't use word Ban or any word related to it
Well this is the news
Please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now. #chat
All who wanna talk get to #chat for discussion about Pubg mobile
@marsh kraken tq
Hello is there any official support member here?
@tacit summit How can we help you?
We are unable to provide assistance if you do not ask a question or state a problem, @tacit summit. Remember to read through #faq before asking questions in the support channels.
Ok, India serve is completely shutdown for me, Is there any chance that the PUBG Corp will have create an independent app for india?
Believe me my questions won't be in FAQ.
@marsh kraken we known how it hurt u bro
Please avoid going off-topic, @deft pawn. You may have unrelated conversations in #chat.
@marsh kraken bro i spen more money on it bro can i get refund i have more uc just buy 4days ago
refer to the message above by the bot
All purchases made are not refundable, @deft pawn.
Tq
Not only me, but also many millions of users in India spending tens of thousands of their money on it. It's not just a game and it's a culture and a life style. It will be the Corp's failed responsibility to maintain their service. If the tencent is the problem, why not take the ownership back and publish from Korea? Why Korea is doesn't allowed to publish game in India? Because the Corp just don't want it or is there any reason?
This is true PUBG Corp making Indian servers?
Use discussion channels for having conversation. @tacit summit 
Waaa iam gonna misss season 16😩
Will my account get terminated ??
Please avoid going off-topic, @tacit summit. You may have unrelated conversations in #chat.
This is true PUBG Corp making Indian servers?
please Somebody tell
It's is not a conversation, this is a complaint over the failed responsibility of the company
Will my account get terminated??
@tacit summit No, you can use #old to give your response
@hybrid laurel can you state your issue?
So well,
@tacit summit No, you can use #old to give your response
@marsh kraken So all these problem is a bug issue? Please define bugs.
@tacit summit we understand your furstration, unfortunately we can't assist you regarding this issue. So please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now. #chat
Sorry
Feel free to share your concerns in #old, @tacit summit. It's a feedback channel as well.
Servers are shutting down so I want to know that if new server will come then can I use my account or create one
Pubgm india discord link plz
@hybrid laurel Not sure of the new server
@tacit summit we understand your furstration, unfortunately we can't assist you regarding this issue. So please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now. #chat
@olive dove I am not discussing about Free Fire or COD. Its pubg mobile
Pubgm india discord link plz
@lean hare
Ya wait@marsh kraken
@tacit summit discussions should be moved to chat channels, i hope you understand. We have multiple channels in this server, each one has a purpose.
Should we get refund for maxed skins and outfits
@hybrid laurel Purchases made are not Refundable
Pubg kr version server are Also down in india
@spiral notch How can we assist you?
Pubg kr version also down in india
@spiral notch We only provide Support for Global Version
Acha
will i get banned? if i use vpn?
@marsh kraken hello I have been patient for weeks since season started About the mysterious dissappearance of the south African Server
any Leads will be Appreciated
maybe a formal Statement stating if "it was removed "or "we are stilling working on it" anything tbh
@still flume I am not from the Community Team so I don't have any answer regarding this
@strong cipher how can we help you?
this page Seems to be Abandoned as well
@strong cipher how can we help you?I don't need any help. I was replying to a user's question
@marsh kraken
@strong cipher ok
@strong cipher ok
@marsh kraken hakai lol
where is the community team ?@marsh kraken
@still flume how can we help you?
how can i contact them
@marsh kraken hello I have been patient for weeks since season started About the mysterious dissappearance of the south African Server
any Leads will be Appreciated
maybe a formal Statement stating if "it was removed "or "we are stilling working on it" anything tbh
@olive dove refer this for help
@olive dove any information regarding my issue above
@still flume
You may contact the customer support regarding this issue:
pubgmobile_cs@tencentgames.com
we want pubg back 🥺
Pubg I love you please come again
Please avoid going off-topic, . You may have unrelated conversations in #chat.
I m in india can't login pubg app , so give me tips to login the app
Any one can help me!!
Yes, @crisp nebula?
Kindly State your issue.
Server is busy RIGHT??
@onyx dagger
How i can contact to pubg m with email adress?
pubgmobile_cs@tencentgames.com , Only for general enquiries, @crisp nebula.
@onyx dagger
What its mean!?
If it is about Account related issues, You can contact Customer Service In-Game, @crisp nebula.
For other issues, You can email them.
@onyx dagger
They didnt help in game
May I know what is the issue?
I had bought prime and prime plus and didnt get it

Did they reply, @crisp nebula?
Also, You can try emailing them about this: pubgmobile_cs@tencentgames.com
@soft fern how can we help you?
Well, In-Game Customer Service can only help you with this then, @crisp nebula.
Kindly wait patiently for their reply.
They didnt help me too and got end conversation
Did you answer the bots questions correctly?
My account has been linked to my public domain without my knowledge and I am afraid of theft
Yes correctley but This customer service is too bad
Please contact Customer Service in-game about this as only they can help you with Account related issues, @dense gyro.
@crisp nebula can you provide a screenshot of your conversation just remove the personal information
How do I do that they are not responding
@marsh kraken
Didnt have a screenshot
Kindly wait patiently, @dense gyro.
They receive hundreds, Or Thousands of enquiries in a Day.
Please contact the customer service via the in-game settings for further assistance, @dense gyro.
Sir
@crisp nebula then you may need to wait or you can create a new support ticket
My account will be stolen and you say wait
I got in a troubleshoot problem
Hello, @pure birch.
Kindly state your issue.
@marsh kraken
I had bern sent a 100+ ticket and they didnt help its too bad
I can access the pubg mobile
My account will be stolen and you say wait
@dense gyro They got nothing to do about it. Only CS can fix your problem. Please next time be aware and please do not fill your account credentials into any unknown website.
Only they can help you with Account related issues, @dense gyro. 
All you can do is to Wait patiently.
Region/Country, @pure birch?
@crisp nebula you need to be patient then
It is saying server is busy,Restricted area
@pure birch servers are taken down for India
But I am from turkey and lives in India
@marsh kraken
Lol i have a 4 month ago try to be patient
What I do next
@onyx dagger
LoL
@pure birch what is your current location that you livein?
Please be advised that we are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. @crisp nebula
I am going back to turkey
Please do not use languages other than English, @crisp nebula. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@pure birch are you in India right now?
Yes@marsh kraken
@pure birch The servers are terminated in india so you can't access Pubgm
But I saw many of the user are playing game now but I can't why
Kindly Behave, @crisp nebula.
Please be advised that we are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, As MoSeliem said.
@pure birch There connection would be terminated too till tonight
@marsh kraken the exact time you know?
@pure birch I suppose 12'o clock at night
@marsh kraken Last question.. Is the server terminated or shutdowned
@marsh kraken thanks alot for solving the query
@soft fern both means the same, Terminated
Again, @crisp nebula,
Feedbacks are welcomed in #old, @crisp nebula, About the Customer Service.
You can send them a Reminder ticket, If they are not responding, You didnt answer the bots questions correctly, Probably. You need to answer its questions in order for it to guide you to one of the staff.
@marsh kraken is this discord server going down?
@pure birch No
@marsh kraken did you know we when this new server comes back
@pure birch No idea
Hey,
I am having issues in matchmaking, it takes a few minutes to start a match. It never happened before!
I play on Europe server,squad,classic Erangel map. No language requirement
Kindly move to a Discussion channel ( #pubg-mobile ) To converse about this topic, @pure birch.
@marsh kraken sir are you a official manger of this pubg or where are you from
@pure birch No
Matchmaking time takes longer when there are less players to play in a mode, @night cloak. Try changing the map.
Kindly move to a Discussion channel ( #pubg-mobile ) To converse about this topic, @pure birch.
@night cloak Pubg is banned in your country
How to uc in India pls help me
@spark breach can you state your issue more?
In my account purchase of uc falied
I guess something changed and nobody likes erangel map anymore
Well, @night cloak,
Kindly create a detailed report in #old. Please provide the following details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@night cloak try livik
Yeah livik works
@onyx dagger how to buy uc in india
ok
FPP or TPP, @night cloak?
Region/Country, @spark breach?
@spark breach you can buy uc in India by razor pay
The thrid person
India
Yes, @magic carbon?
All right, @night cloak. Please try other maps for now and try playing with a few friends.
@onyx dagger @onyx dagger plse help me
@spark breach top uc in your account by midasbuy through razor pay
@pure birch I midsbuy gobel pubg not found
It is there try finding it out
@celest shadow miss is the kr version still works in india
@celest shadow any update on bonus as the option is removed now?
Please refer to this channel's pinned messages for further information, @shell kindle:
▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
@raw blaze:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why it shows up Likes received from the last 20 matches. How to disable that thing? Quite annoying trying to make a content. Eh nvm
Imagine having a claasic match with 300 ms while my internet was fine
Hlo any way to play pubg again from india
Its not working now😭
Try restarting the WiFi Router, @night cloak.
Bro using any vpn or dns
When will be the Open Beta will be Launched for PUBG MOBILE V- 2.0
PUBG is 2.0 already 
Do you mean like next season update?
@formal tendon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Could someone explain to me what will happen to our accounts on the KR version after the merger in Dec 2nd? I tried looking up anything about it on YT but all of them are in Indian. Does anyone have a clue what it means by "personal information transfer" specifically?
We provide community support only for the global English version of PUBG MOBILE here, @regal perch.
Please refer to subpoint 3.19 in #faq for further information, @empty hatch.
It says its not recommended but is it allowed?
Hello, @runic plaza!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
When pubg return in India?
2nd December all the data is transferred to krafton.in
Someone stole my Facebook account and I recovered the account thanks to the help of Facebook, but the thief changed the country to Germany and left Turkey, and I live in Turkey I want help in returning the country to Turkey because the time limit is 114 days
After the data transfer then we can ask them when to expect pubg back in india