#questions

1 messages · Page 1114 of 1

storm flumeBOT
#

Please do not use languages other than English, @wet charm. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

lilac pawn
#

@quaint glacier 110% official news
@lost summit source ?

sick shale
#

@wet charm Report him please, read the previous messages

brave steppe
#

@unreal bay

desert dagger
celest shadow
#

Thank you so much for posting this in #old, @desert dagger. A few other users has reported the same.

desert dagger
#

Oh

random river
#

Will I be able to play with my same european or north american friends if we get pubg back by different publisher in india?

night cloak
#

Removing partner and connection with someone will reduce synergy to 0? huh

olive dove
#

No, only removing them from friend list will reset the synergy.

night cloak
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U get shorter wtf xD

#

It happens in cheer park when u sit on a chair and wake up

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

bitter crypt
#

I have a problem

olive dove
#

how can we help you?

bitter crypt
#

R u an admin?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @bitter crypt. Remember to read through #faq before asking questions in the support channels.

night cloak
olive dove
#

@night cloak
upload it to any hosting website and share link to it.

night cloak
#

like which one ?

olive dove
#

@night cloak
Visual content can be uploaded to online hosting services, such as Imgur [screen shots] and YouTube[videos], and sent as links.

night cloak
#

@olive dove the screenshots are private

#

is there any other solution?

olive dove
#

@night cloak
you can upload them to google drive and only people with the shared link can have access to it.

night cloak
#

Yo any idea bout the error i got?

olive dove
#

@night cloak
Apologies, but i do not have such information, i am consulting the team if anyone could give you a better answer.

night cloak
#

Why this pubg??

olive dove
#

@night cloak you need to check your network connection by contacting your ISP.

night cloak
#

@olive dove is it because my ping 20ms then automatic goes to 500?

olive dove
#

the screenshot shows 10 mins ban which happens due to the technical issue with your network connection.

night cloak
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What happends if it keeps doing it ? Do i get perma ?

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @night cloak.

night cloak
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Somebody give me clues pls I’m bouta go crazy, so I’m playing on an Iphone 11 pro with 380 Mbps of internet speed and on my local server, WHY the hell am I experiencing so much lag and desync, it started a month ago now I can’t win a single gun fight no matter how many hits the ennemie one tap me while teleporting

brave cipher
#

Lower your graphics

night cloak
#

This only happens to me on pubg and I really need some help from u mods at this point

#

@brave cipher smooth extreme thx tho

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Any mods in here ?

olive dove
#

@night cloak avoid using the word banned, and contact your ISP to fix your internet connection.
You may try the fix in #faq 4.11 as you have been pointed out previously.

night cloak
#

Yeah checked it

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Ty @olive dove

olive dove
#

you are welcome.

thin fern
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Hi I need report Hacker

olive dove
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@night cloak which region do you belong to?

storm flumeBOT
#

Hello, @thin fern!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

@olive dove us nyc

olive dove
night cloak
#

I already did..

#

I just wanna enjoy playing like I used to, I spent the most I could to get the latest phone, router and wifi subscription idk what’s the issue

olive dove
#

Sorry to hear that, i understand you frustration.
what i can do is to ask you to report this in #old using the following format:
▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular#

and i will raise your issue to the team.

night cloak
#

@olive dove can you please help me with one guy in the voive

primal shoal
#

I haven't received the Marshal achievement for reporting a hacker while pubg found the violation

olive dove
#

@night cloak can you submit your concern in #discord

primal shoal
#

@storm flume I haven't received the Marshal achievement for reporting a hacker while pubg found the violation

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @primal shoal.

primal shoal
#

I did but no reply @storm flume

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@olive dove Hi! I haven't received the Marshal achievement for reporting a hacker while pubg found the violation

olive dove
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@primal shoal
can you share a screen shot that the cheater you reported has been found violating.

primal shoal
#

Yes. Just a minute

night cloak
#

@olive dove you found any info on the issue yet?

olive dove
#

No response yet, will mention you once they get back to me.

primal shoal
olive dove
#

@primal shoal
Thank you, let me check.

night cloak
primal shoal
#

Alright 👍

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @night cloak.

night cloak
#

Okay

brave socket
#

Hello

manic fern
polar marshBOT
#

@brave socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

olive dove
#

@manic fern
Visual content can be uploaded to online hosting services, such as Imgur [screen shots] and YouTube[videos], and sent as links.

manic fern
#

How?

#

How is that?

olive dove
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@manic fern
refer to #faq 5.2, you will find a link for imgur website, you can upload your screenshot and you will get a url that you can submit for your report.

manic fern
#

Do you have the link or do you know the link talking about?

olive dove
manic fern
#

Are sure !

olive dove
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@manic fern sure about what exactly?

wicked cedar
#

hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @wicked cedar. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@storm summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wicked cedar
#

how can i Contact PUBG MOBILE department?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @wicked cedar.

wicked cedar
#

i did And that's what happened

night cloak
#

They’ve already answered you clearly. Please wait patiently, @wicked cedar.

wicked cedar
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But it's been over a while!

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @wicked cedar.

wicked cedar
#

whats that mean

manic fern
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@olive dove thank you ❤️

night cloak
#

Click -> #faq then scroll until you see subpoint 5.4, @wicked cedar.

wicked cedar
#

ohh i got it

humble horizon
storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @humble horizon.

humble horizon
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What should I do updated latest version

night cloak
#

Please contact the customer service via the in-game settings for further assistance, @humble horizon.

wicked cedar
#

I understand Subpoint 5.4 And I did exactly as it says

humble horizon
#

Their word, but they do not respond

night cloak
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We cannot help with account related issues, @humble horizon.

wicked cedar
#

I have replied with kind reminder

night cloak
#

Please wait patiently for your support agent too reach out, @wicked cedar.

wicked cedar
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And I'm still waiting

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I'm afraid if the hacker do something bad to the account

night cloak
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Please wait patiently for your support agent too reach out, @wicked cedar.

wicked cedar
#

ok thanks for your time !

night cloak
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Can anyone help me with this issue i only used apple store for uc

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You purchased using the in-game UC store? @night cloak .

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Through apple store

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Apple Store doesn't sell UC.
I repeat is it you buying the in game UC Store using applepay or using websites to buy UC?

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Ising my credit card

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So you bought it in game?

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Yes

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Got it.

sick shale
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@night cloak Your UC has been deducted because you purchased UC from unofficial websites in the past, contact customer service for further information.

night cloak
#

They don’t respond how long is goanna take?

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

night cloak
#

Where do you contact customer service

storm flumeBOT
#

Please refer to subpoint 5.3 in #faq for further information, @night cloak.

night cloak
#

So only the bot replies n thats it?

sick shale
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@night cloak No, a support agent will contact you as soon as possible, just be patient

night cloak
#

Hello I just bought some UC but I can’t find where I can exchange the free clothes

sick shale
#

@night cloak You can buy outfits from shop

remote oxide
#

Hello, my account was banned in Bebji and I did not commit any violation on 10/15/2020 and on this date my account was not banned and the account stopped working on 10/16/2020 and it was banned for 10 years, and in the details of the ban, a 1-day ban on 10/15 Is there a solution to this problem because my account so far is in the ban even though I have not committed any violation?
ID: 585879031

night cloak
#

I know but there was a promotion where u buy UC to get 3 free items,something like a mask,sword and body

remote oxide
polar marshBOT
#

@remote oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick shale
viral bluff
#

Hey Team,
I have a problem please help
I want to create a custom room, for my subscribers only meele match So I have purchased advance cards with uc, Customised all and set everything to 0x,But when we play, weapons are spawing and everything is like normal room, IDK what's going on ?. tried multiple times and wasted so many cards !!

#

@sick shale please help me buddy

storm flumeBOT
#

Hello, @viral bluff!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

mild charm
#

Hello .. i cant sign in beta pubg

storm flumeBOT
#

You can apply for the PUBG MOBILE beta program here, @mild charm:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

viral bluff
#

Hey Team,
I have a problem please help
I want to create a custom room, for my subscribers only meele match So I have purchased advance cards with uc, Customised all and set everything to 0x,But when we play, weapons are spawing and everything is like normal room, IDK what's going on ?. tried multiple times and wasted so many cards !!

@sick shale please help me buddy

sick shale
#

@mild charm Login as a guest

mild charm
#

It gives me this message

sick shale
#

@viral bluff Looks like a bug, report it in #old and we'll look into this issue

dense lintel
#

Can We Use Any Paid VPN In Pubg Then Account Will Be Safe?

mild charm
#

@sick shale it says for you to enjoy the best gaming etc...

storm flumeBOT
#

Please refer to subpoint 3.19 in #faq for further information, @dense lintel.

dense lintel
#

My Account Is Not Suspendedd I am asking use of paid vpn is safe?

mild charm
sick shale
#

@mild charm Wait

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@night cloak Can you elaborate? And avoid using the word banner please

languid moat
#

Hi, my account in PUBG was stolen through Facebook. Is there a way to retrieve it, given that I have proof of payment via Apple??

sick shale
#

@languid moat Do you have access to your account?

languid moat
#

No

night cloak
#

@sick shale if i check that screen now I can’t see the same picture,there is only yo buy UC so I can’t exchange free clothes

languid moat
#

It was only linked by Facebook

night cloak
#

Neither buy machete

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @languid moat.

sick shale
#

@night cloak Take a screenshot...

#

@mild charm Clear data/reinstall the game

night cloak
mild charm
#

@sick shale i did that nothing changed

sick shale
#

@night cloak Do a routine repair

night cloak
#

Ok thx

sick shale
#

@night cloak By the way, is it global version?

night cloak
#

Yes

craggy geyser
#

I want to unlink my email address because it has already been hacked

sick shale
#

Alright, do a routine repair and try again

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @craggy geyser.

night cloak
#

routine repair is at login screen??

sick shale
#

Yes

night cloak
#

Thanks I’ll try

craggy geyser
#

Customer service did not answer me

sick shale
#

Only customer service can help you, please state your issue properly and be patient

sharp onyx
#

@mild charm what all have you tried already?

craggy geyser
sick shale
#

@night cloak Don't troll, move on please

mild charm
#

@sharp onyx i cleard the data

craggy geyser
#

I want to cancel the email faster because the hacker is entering the account

#

Please I want help

lethal fractal
storm flumeBOT
#

Hello, @lethal fractal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

mild charm
#

And i tried all repair options and reinstalled the game nothing changed @sharp onyx

sick shale
#

@craggy geyser Stop repeating, we can't help with account related issues

sharp onyx
#

@mild charm try reinstalling then. Dont forget to delete all files and uninstall first.

craggy geyser
#

@sick shale Yes, why do you have technical support?

sick shale
#

@craggy geyser Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them

sharp onyx
#

Other people had this issue too, and reinstalling fixed it for them.

mild charm
#

@sharp onyx yeah i told u that I did that but still nothing changed , and am really excited to try the beta so idk what to do else

night cloak
#

@sick shale same screen after restore

mild charm
#

I've tried everything to fix it but unfortunately nothing happened 🙁 that's why i came here to tell u guys 😍

night cloak
#

I’m on iPhone 11 device

sharp onyx
#

@mild charm please report the issue in #old along with ur device and region (because this seems to be a device specific issue in ur case) and also dont forget to mention that its a report for beta

mild charm
#

@sharp onyx ok thanks buddy ❤️

sick shale
craggy geyser
#

@sick shale I have an in-game network problem

pearl stump
#

@sick shale bhai to new aya to eska mutlub kya

storm flumeBOT
#

Please do not use languages other than English, @pearl stump. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

I’ll try again but the little picture is not there

pearl stump
#

Bro today the server will down or not ppzz replay

night cloak
#

It will

silent trout
#

Hi Dears..... any admin here can help me?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @silent trout. Remember to read through #faq before asking questions in the support channels.

stoic dragon
#

Can I ask smt is "iPad view" bannable because one of my friends suggest this feature to me and I'm scared if this can get me ban.

celest shadow
#

Hello, @stoic dragon. We do not recommend using any softwares or any other methods to change your device's resolution to make it look like "iPad view". Please play the game on the original resolution for the best experience.

verbal yoke
#

will pmco winners get titles?

celest shadow
#

Yes, @verbal yoke.

stoic dragon
#

Thank you for informing me @celest shadow

celest shadow
#

You are welcome.

polar marshBOT
#

@kindred tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble ether
#

Is the indian server shutdown today?

#

@celest shadow

night cloak
#

@sick shale I can’t sent u the video but that image event isn’t there, I tried in my other celular Android and I can’t too

plush gulch
#

السلام عليكم ، هل المحاكى الصينى الجديد يؤدى الى الحظر !؟

prime void
#

My gyro isnt working and its turned on please someone help

storm flumeBOT
#

Please do not use languages other than English, @plush gulch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

celest shadow
#

May I know your device, @prime void?

prime void
#

Iphone x

night cloak
#

Try restarting your phone, @prime void.

#

I get the same issue as well on a iPhone XS restart fixes it all the time.

prime void
#

Alr let me try that

#

Thx it worked its the first time its happened to me

night cloak
#

You’re very welcome, @prime void. Have a great day/night ahead!

#

Sorry, @prime void.
Could you please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

Hello I can’t find this picture anymore and I just bought UC to get the clothes, how can I fix it? Already did routine repair.

celest shadow
night cloak
#

No I haven’t,already tell this to Rebel

#

Global version

celest shadow
#

All right, I just saw your messages with him up above.

#

That's very odd, does your friends have the same issue, @night cloak?

night cloak
#

No I just asked and they can see it. I tried in 2 phones android and iPhone

celest shadow
#

May I know your country and your in-game region, please?

night cloak
#

@celest shadow Uruguay(South América) , 《ROH》Nico , 598933467

celest shadow
#

Thank you, @night cloak. I will get back to you soon.

night cloak
#

Thank you, @night cloak. I will get back to you soon.
@celest shadow Thank you I’ll wait

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Sorry, should I try in my ipad??

#

No harm in trying.

celest shadow
#

You can try that.

storm flumeBOT
#

Hello, @weak oar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

night cloak
#

You can try that.
@celest shadow omw

#

Hackers are not invisible and will be banned, @weak oar. The team are constantly working on their anti-cheat system to fight these users.

weak oar
#

please fix this asap

#

are indian servers going offline from today?

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@night cloak

night cloak
#

Same in iPad 😦

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iPad 7th generation 2019, iPhone 11 Pro Max and Android PocoPhone F1 all the same error,event picture is not there. I’m reinstalling pubg in iPad but probably won’t fix it. My Argentina friends can see the event picture easily and at UC purchase menu screen the other picture to get items too. 😦

slim roost
#

@weak oar pls reply

worldly oak
#

Will the Indian server shut down

neat plaza
#

Not yet

night cloak
#

Ok, I just reinstall the app with all the content in the iPad and picture is not loading .... idk what to do anymore plz help

#

Have you tried fixing the game? @night cloak .

lusty crag
#

Guys do y’all encounter an issue when redeeming coins from the bonus challenge page?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @lusty crag:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

lusty crag
#

I get a blank screen whenever I try to redeem coins

night cloak
#

Screenshot?

lusty crag
#

I think they pulled out the bonus challenge from the app in the latest update. Just noticed

night cloak
#

Screenshot?

lusty crag
#

Don’t have the screenshot cause they removed the bonus challenge option today. I’ll ask again after the option is back and if the problem still persists.

serene bear
#

Hy y pubg mobile has taken this decision to ban in india??

worn yarrow
#

Indian servers going shutdown today?

serene bear
#

In Indian government it's a temporary ban..!!!

dusty crow
#

I'm not able to login my account

nova sierra
night cloak
#

Region, @dusty crow?

nova sierra
#

Tell me

violet silo
#

@nova sierra yes

#

india banned pubgm

nova sierra
#

@night cloak please tell me

iron basin
#

@nova sierra open your game and the same message will popup

dusty crow
#

India

#

I can't able to login through facebook

iron basin
#

I can't able to login through facebook
@dusty crow sad😫

dusty crow
#

But i login my another account through twitter

iron basin
#

@dusty crow repair your game

sweet stirrup
#

I am also able to login

cobalt sage
#

Any solution for the enemy ahead mark that moves with character like it ain't stopping at one point

echo sable
#

From what time server will be down

night cloak
#

Please elaborate, @cobalt sage.

echo sable
#

@night cloak at what time server will be down

#

Please reply

cobalt sage
night cloak
#

Device, @cobalt sage?

cobalt sage
#

Poco F1 @night cloak

night cloak
#

Have you tried a routine repair, @cobalt sage?

cobalt sage
#

Yes tried already and login other account too problem prevail

night cloak
#

Cleared all cache?

cobalt sage
#

Ok let me try through app setting?

night cloak
#

Through your phone settings then locate apps.

cobalt sage
#

Not working 😖

storm flumeBOT
#

Hello, @cobalt sage!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

cobalt sage
#

I have already submitted but no response

night cloak
#

That channel is to make the team aware of the issue, it’s very unlikely you’ll get a response.

cobalt sage
#

Moreover the game is unplayable with this bug

night cloak
#

@cobalt sage it’s a lag issue bro,try to play into another server and check it

#

Have you tried fixing the game? @night cloak .
@night cloak yes just did it on iPad but 3 more devices with same account has the same issue,in still waiting for @celest shadow answer....

#

Alrighty.

hybrid laurel
#

Will pubg mobile get unbanned in India??

night cloak
#

@hybrid laurel No news on that.

#

Seems an issue with my account but when I load WeChat data maybe I’ll should check invitation account...

#

Please wait patiently, @night cloak. Lily will get back to you when he’s generated a answer to provide.

hybrid laurel
#

It's my source of income

vital widget
#

Pubg server down In India??

forest sky
hybrid laurel
#

Our whole family depends on this

night cloak
#

Please wait patiently, @night cloak. Lily will get back to you when he’s generated a answer to provide.
@night cloak I’m sorry I’ll wait but is the second time I report a issue and nobody help me,last time I lost 400UC and I didn’t get a compensation

amber hearth
#

PUBG MOBILE will be Back🔥🔥🔥

night cloak
#

Hey Is pubg really shutting down in India plss tell

steel tree
#

All servers of tencent is shutting down

night cloak
#

😨😨

steel tree
#

I think pubg will be relaunching soon

safe pasture
#

Guys, But I was able to play today

night cloak
#

🥺

steel tree
#

Guys, But I was able to play today
@safe pasture
I am also

night cloak
#

@safe pasture
I am also
@steel tree even me

hybrid laurel
#

It took almost 2 yrs to make it as profession
I never thought this

safe pasture
#

@hybrid laurel don't worry.....It will come back

night cloak
#

It was the base of esports in India

steel tree
#

@hybrid laurel don't worry.....It will come back
@safe pasture obviously

safe pasture
#

@night cloak TRUE......

night cloak
#

😔

digital thorn
#

Pubg server down in india

hybrid laurel
#

😫 😫

safe pasture
#

I hope it comes back soon

strong cipher
#

just play in another server

safe pasture
#

Will anyone change to FAU-G??

storm flumeBOT
#

Please avoid going off-topic, @safe pasture. You may have unrelated conversations in #chat.

night cloak
#

Yes server down in india

brave cradle
#

Hope pubg will come back soon

toxic mountain
#

Are indian servers are shutting down by today

rough brook
#

Goodbye khatam bye-bye tata pubg in India 🥺

echo glacier
night cloak
#

You can try that.
@celest shadow Lily I tried on my guest account same cellphone and the event picture is there(I recorded a video)but if I log in into my main account event picture is not there,seems to be a problem in my personal account but idk how to explain to support in the game cuzz I can’t take screenshot because are 2 differents accounts (guest and main) in the same device.

brave cradle
#

@echo glacier don't do thia

echo glacier
#

I'm in Bangladesh. But It's shows australia..

brave cradle
#

So u don't belong to India

polar marshBOT
#

@cerulean oriole:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

echo glacier
#

There is no option to change Bangladesh.

golden kelp
#

pubg server are going blocked in INDIA ?? is this true or not

night cloak
#

@golden kelp hey bro are u teamgorkhas clan member?

golden kelp
#

@night cloak no

brave cradle
#

Yes its true bro

polar marshBOT
#

@gentle pike:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

golden kelp
#

@brave cradle Where did PUBG announced it officiallly ??

night cloak
#

@golden kelp ohh ok ok my friend name is WGxmanish

brave cradle
#

Facebook

golden kelp
#

@brave cradle go and check...there is no post about server blocking in INDIA

crimson idol
#

@golden kelp dude ypu haven't seen the news yet?

brave cradle
#

Bro check pubg mobile Indian's Facebook page

dim igloo
#

Yess that post is not even on pubg mobile official page

crimson idol
#

Guys will Kr version work??

golden kelp
#

@crimson idol There is nothing on Facebook about server blocking ....
and These are rumours not NEWS

dim igloo
#

Everything will work fine

crimson idol
#

But all the news pages say so

open beacon
golden kelp
#

@crimson idol dm me....i will give you some proofs

dim igloo
#

They are fake news bro

crimson idol
#

@open beacon happens to me in training grounds idk why

echo glacier
#

Someone help me to change my Country.

crimson idol
#

@golden kelp can't dm you, you've enabled only friends

dim igloo
#

If organization like Pubg will make an announcement it won't be just on one social media page it will be everywhere

crimson idol
#

Its on every news app i got. Inshorts too. However i hope what you are saying is correct

golden kelp
#

@crimson idol i hve dm you chek it

orchid heart
#

@crimson idol yes I too got it in inshorts

echo sable
#

From what time Indian server will be stop working

echo glacier
#

@brave cradle bro help me.

dim igloo
#

@crimson idol every one is trying to increase their watch time using this type of news

echo sable
#

Please reply anyone

golden kelp
#

@echo sable ha bhaii

echo sable
#

From what time Indian server will be stop working

crimson idol
#

@echo sable agar fake mews nahi hai to aaj raat se. Warna chalega

orchid heart
#

@echo sable @echo sable

echo sable
#

Ok thanks

orchid heart
#

Kisi bhi social media page pe nahi hai

crimson idol
#

Haan. Trusted news apps bhi yahi bol rahe hain.

golden kelp
#

@orchid heart they are making fool....

storm flumeBOT
#

Please do not use languages other than English, @orchid heart @crimson idol. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

vale girder
#

Ya guys, this news is absolutely true

crimson idol
#

@vale girder how?

golden kelp
#

@vale girder Go and watch pogo....

crimson idol
#

Mods aren't even responding. Atleast they could've confirmed

tame nova
#

Does this affect Korean version?

golden kelp
#

@vagrant forum no one is helping in #questions wtf are you doing

reef crown
#

I came for a name change for this server

vale girder
#

Not fake... You can see many websites and on PUBG's Twitter Handle too, it's an official announcement. Also @golden kelp aukaad mei reh

crimson idol
#

<@&481161015728406538>

dusty garden
#

those who want pubg indian discord link dm me

reef crown
#

Like I said Rock, mods are lazy

storm flumeBOT
#

Please avoid going off-topic, . You may have unrelated conversations in #chat.

golden kelp
#

<@&481161015728406538>

reef crown
#

Pay attention mods otherwise they wouldn’t have to ping moderator role

normal fulcrum
#

@crimson idol @golden kelp No need to mention the role. Role mention is only for emergencies

golden kelp
#

@normal fulcrum news is real or fake ??

normal fulcrum
#

@vale girder Bypassing and cursing will lead to a mute

#

@normal fulcrum news is real or fake ??
@golden kelp Why not ask your local authorities? We are not affiliated with Tencent in amy way

golden kelp
#

@normal fulcrum Sir there is no one to help us in #questions

hot wedge
#

Is there a way to report cheaters that's not in-game report?

storm flumeBOT
#

Hello, @hot wedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

golden kelp
#

@normal fulcrum Local authorities are shittt..

normal fulcrum
#

Move to #chat as this channel is for in-game support only

clear spindle
crimson idol
#

I looked up on insta. Nothing on the official pages

echo thunder
#

@crimson idol exactly

golden kelp
#

@crimson idol Twitter Insta FB kahi pe bhi nahi h

storm flumeBOT
#

Please avoid going off-topic, @crimson idol @echo thunder @golden kelp. You may have unrelated conversations in #chat.

#

Please do not use languages other than English, @golden kelp. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

orchid heart
#

@polar marsh is there any chances of pubg returning in India ?
Are the servers going to stop working in infia from today?
Plz respond

brittle spear
#

Hello

weary ocean
#

Dear @PUBG MOBILE
Please respond

marsh kraken
#

@brittle spear how can we help you?

brittle spear
#

Why when hack killed me death replay disappear

marsh kraken
#

have you enabled the option for death replays?

brittle spear
#

Yes

marsh kraken
#

can you check it? just to be sure

#

are you on emulator?@brittle spear

brittle spear
#

No mobile

slim roost
#

@VI么BLACKSTORM#7440 please reply

marsh kraken
#

have you checked the option?

brittle spear
marsh kraken
#

does this happen every time? or this is the first time?

brittle spear
#

It happen when every time I killed from hack

lunar trench
#

When will the servers of pubg mobile stop?

lavish hound
#

Is there any in game update today?

marsh kraken
#

lets me explain you in detail @brittle spear

lunar trench
#

Yes a @lavish hound little mb

weary ocean
#

Dear @polar marsh
What next?

lunar trench
#

Yes @polar marsh until when we can play

storm flumeBOT
#

Please avoid going off-topic, . You may have unrelated conversations in #chat.

brittle spear
#

When someone normal killed me death replay work normal.

marsh kraken
#

• Turn off the death replay mode
• Restart the game
• Then turn it on again

I suppose this might help@brittle spear

brittle spear
#

When someone normal killed me death replay work normal.
@marsh kraken

marsh kraken
#

can you try what I said ?

night cloak
#

Will PUBG mobile really not work in India?

marsh kraken
#

So I suppose it can't be helped right. is that what you are saying?

glacial vault
#

Yes

marsh kraken
#

@glacial vault how can we help you?

glacial vault
#

I want to report a group of esp seller account with proofs

marsh kraken
#

I am not sure cause I haven't turned it on. So I don't know about it much

storm flumeBOT
#

Hello, @glacial vault!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

tawdry fable
#

Is if I can unlink 3rd link?

night cloak
#

feel free to report such issues with the feature in #old, @bleak oar @brittle spear.

#

Is it your own email/phone number, @tawdry fable?

tawdry fable
#

@night cloak yes, how I can unlink it

night cloak
#

Currently you cannot, @tawdry fable. It may be available in the future.

shrewd cobalt
#

Why does dpp duo in asia take forever to match?
I literally waited 15 minutes for a single match just to be killed by hacker

night cloak
#

TPP or FPP, @shrewd cobalt?

shrewd cobalt
#

Fpp

#

It takes 10+ minutes just for a single match

night cloak
#

FPP has a low flow of players as to the longer wait times, @shrewd cobalt. Try having one map selected at a time.

polar marshBOT
#

@shell egret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shrewd cobalt
#

I tried selecting one map at a time and even tried selecting all maps....the result was same
Also I'm a diamond player and I get matched with no 1 no 2 conqueror players

night cloak
#

low flow of players

#

Unfortunately there’s not much we can do other then suggest you move to TPP or wait for a match in FPP.

glacial vault
#

reported through email but no responce came from ur side

rancid summit
#

Where is bonus challenge for USA region?

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @rancid summit.

sonic dew
#

What it means ? It says tencent games will terminate all the services in India. And even it also says ... it will return to publish to the owner of PUBG intellectual property

#

From oct 30 servers are down in India region?

amber cedar
#

Yes@sonic dew

edgy dagger
#

@sonic dew yes

#

@sonic dew if u open now u can see loading problem

sonic dew
#

So no more PUBG for Indian users?

edgy dagger
#

@sonic dew free fire ya cod khelni pdegi

warped bloom
#

@sonic dew yes

sonic dew
#

Guys this is deeply disappointing

warped bloom
#

@sonic dew yes😅 😩

storm flumeBOT
#

Please do not use languages other than English, @edgy dagger. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

edgy dagger
#

@storm flume okk sorry

sonic dew
#

@sand path dear administrator of discord PUBG mobile... few words for Indian users / fans

#

Can be used VPN ? With other location?

edgy dagger
#

@sonic dew don't prefer third party apps I'd can be banned

night cloak
#

Whenpubg will be back?

#

Why this happen

edgy dagger
#

@night cloak everyone waiting for this but no one trusted source here now

glacial vault
#

I want to report a hack seller's telegram channel

clear spindle
glacial vault
#

How to report therr

#

There

night cloak
glacial vault
#

I sent this mail to proxima beta but no response from them

night cloak
#

There is a survey you can fill out in that message, @glacial vault.

#

B
A
N

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

night cloak
#

Ok

#

i am still abe to play pubg ,why??

swift imp
#

When pubg.ban in india???????

velvet mason
#

hey pubg team do something to unban pubg in india

#

why u can't do partnership with gameloft

storm flumeBOT
#

Please avoid going off-topic, @velvet mason. You may have unrelated conversations in #chat.

velvet mason
#

@storm flume so what have u done something?

night cloak
#

@velvet mason hey that's a bot

velvet mason
#

@night cloak so what

storm flumeBOT
#

Please avoid going off-topic, @night cloak @velvet mason. You may have unrelated conversations in #chat.

fallow quail
#

Please tell me today Indian all pubg mobile servers block 🤕

velvet mason
#

@fallow quail no mera nhi hua

storm flumeBOT
#

Please do not use languages other than English, @velvet mason. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

fallow quail
#

Op bro

silk basin
#

Any hint for unban pubg in india

pliant temple
#

@silk basin searh Stan go

velvet mason
#

@polar marsh do something to unban pubg in india

lunar trench
#

Yes@velvet mason

storm flumeBOT
#

Please avoid going off-topic, @velvet mason @lunar trench. You may have unrelated conversations in #chat.

night cloak
#

Can i get an official e-mail for pubg support or if anyone can help me here?

#

i am still abe to play pubg ,why??

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

night cloak
#

thank you so much

slate prairie
#

When the Indian will come of pubg mobile

#

@sand path

shadow willow
#

naees eenglis @slate prairie

slate prairie
#

?

night cloak
#

No news on that. @slate prairie

slate prairie
#

Ok

shadow willow
#

not ok

storm flumeBOT
#

Please avoid going off-topic, . You may have unrelated conversations in #chat.

shadow willow
#

servers closed 4 india

slim roost
#

Can i play korean after ban in india

shadow willow
#

idk

night cloak
#

If you do not know kindly dont answer.

shadow willow
#

even i hv a korea acc

night cloak
#

You should've not answer with IDK that's not appropriate for a support channel. Kindly let the experts answer if you do not know the answer to that.

shadow willow
slow roost
#

understandable

night cloak
#

@bleak oar Do not chat here unless you need help. This is a support channel. If they do not have an answer to a question , they usually tell you to contact the customer service in-game.

#

What was the question?

#

What server are you on? + Have you tried cancelling and clicking on start again?

slim roost
#

Which is your region

polar marshBOT
#

@distant trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I'll let the moderators answer to that. Can't tell something related to servers, I have no access to that. However, have you tried cancelling and starting the game back?

#

I'll let the moderators answer to that. I do not have an answer to that because it's server related question and matchmaking related. Wait till a moderator assists you.

#

FPP or TPP, @bleak oar?

#

Solo TPP?

#

Do you have all maps selected or just one?

#

And you said it takes four hours?

#

And you’re sure it’s TPP and not FPP?

#

Select Livik.

#

And only livik.

distant fulcrum
#

Bro I doesn’t take 4 hrs it takes time when your rank is higher usually try erangel u will be able to join.....because ur rank and can’t play with bots to match a perfect server with players is hard so select livid and erangel and play

night cloak
#

When will pubg server down in indiaPubgmConfused

blazing saddle
#

@bleak oar Make sure you play on the server with the lowest ping, i.e. When the server shows green or yellow ping.
If you are still facing matchmaking issues on a particular map or server, it may be due to a lack of players at the moment for that map/game mode/server. Try matchmaking again at a different timing or switch to other game modes.

night cloak
#

You might want to try disable matching by language and tell us if it works faster or still takes 1hour or so.

distant fulcrum
#

I rank push I experienced it erangel is the best option to get a match Ahmad and it’s not new may be it is ur first time

clear spindle
bitter parcel
#

Guys

distant fulcrum
#

@night cloak no worries mate it takes 5 mins usually and it’s not new in rank pushing....the top 500 players will stop once they reach conquer0r so it’s hard u need the specific Time to play like Middle East time where they are more players join like for them evening time

bitter parcel
#

Can anyone tell anything about pubg unban in india

night cloak
#

@bitter parcel No Information on that.

bitter parcel
#

Ok thanks

night cloak
#

@bleak oar May I know what those are ??
Kindly answer this question @bleak oar

shadow venture
distant fulcrum
#

@bleak oar u need to play according to the server u r playing man Middle East time and south American time Asia time check their day timing and play

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @shadow venture.

night cloak
#

That should not be an issue. It does not need to be that long like 4 hours. @distant fulcrum

distant fulcrum
#

@night cloak ya that’s what I am saying it’s not 4hrs he is exaggerating the time I already said that it takes 4-5 mins max

night cloak
#

Kindly let the mods assist him with matchmaking issues @distant fulcrum .

distant fulcrum
#

Ohh sorry

marsh kraken
#

He left the server no need to argue

cerulean burrow
#

What will Happen with all the indian Accounts?

stone drift
#

Good morning, any mods available now?

onyx dagger
#

Kindly State your issue here. VE_pepeShrug

sinful mica
#

What should i do if my account was hacked?

onyx dagger
#

Do you have access to your Game account, @sinful mica?

stone drift
#

I have an issue with the death replay , it’s already activated in my settings but I don’t get it after the matchs !

sinful mica
#

Unfortunately no.He removed the gmail account

coarse berry
#

Can someone share me pubg mobile india server link official one ?

stone drift
#

I have this problem for 3 days now .

obsidian dagger
#

please give indiam server to Bangladesh. Take all server material from india and resetup in bangladesh as bd server

onyx dagger
#

Can you try switching it OFF and ON, and then restart the game, @stone drift?

No other way, @sinful mica?

stone drift
#

I tried to do that , but nothing changed

onyx dagger
#

Feedbacks/Thoughts are welcomed in #old, @obsidian dagger.

stone drift
#

I did routine repairs too

onyx dagger
#

In your DMs, @coarse berry.

obsidian dagger
#

india server is on mainyance

#

it is permently closed

night cloak
#

@obsidian dagger Can you play now..?

sinful mica
#

No,my account was connected with gmail only,he removed that gmail.Can i contact pubgm support? I can give info about my account. It would be really helpful if i get my account back :)

obsidian dagger
#

I'm Bangladeshi. and i use to play on on india server vai nord vpn. but now it is closed

sinful mica
#

@obsidian dagger why you need to play on india server? It will cause a high ping.
Play on you own server!

onyx dagger
#

Kindly try doing what I said, If it still didnt work, Please feel free to report this in #old, with a small video as a Proof, @stone drift.

You can contact Customer Service in-game via the Login page or via the In-game settings, @sinful mica.

Again, @obsidian dagger,
Feedbacks/Thoughts are welcomed in #old.

obsidian dagger
sinful mica
#

Okay thanks

storm flumeBOT
#

Your username does not comply with our community guidelines, @sinful mica. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

obsidian dagger
#

@sinful mica we don’t have our own server. we playbon indonesia server but ping is 100 when i play on india server it become 44

onyx dagger
#

You're already answered about this, @obsidian dagger:

Feedbacks/Thoughts are welcomed in #old.

Kindly move to a Discussion channel if you want to converse, As this is a Support Channel.

mortal shoal
#

Can indians play kr version

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @mortal shoal.

mortal shoal
#

Will indians get a new version

night cloak
#

We do not have information regarding that @mortal shoal .

surreal cedar
#

Pls Do Something about Indians 😭🙏🏻

coarse fable
#

Pubg come again in india guyz please wait

#

Wait For December

weary spoke
#

We want, Indian version very soon.

coarse fable
#

Wait for end of 202p

weary spoke
#

We want PUBG Mobile Indian version very soon.

coarse fable
#

We kown that pubg give job to Indians to manage his server

weary spoke
#

PUBG Corp. take your decision very fast for India,we will not be able to wait.

coarse fable
#

Wait Coming soon

tender elm
#

Help my pubg account has been hacked

fast hinge
#

I have unlinked my gmail account after shifting to iOS ,,, now I can’t add my Apple ID ... need help 🥺🥺

deft pawn
#

Hi bro its that real pubg got ban in india 🇮🇳 then when the serve go down can u pls tell me i am a youtuber i will tell it to viewer with the proof

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @tender elm.

#

Please refer to subpoint 2.11 in #faq for further information, @fast hinge.

storm flumeBOT
#

Please avoid going off-topic, @forest thunder. You may have unrelated conversations in #chat.

forest thunder
#

Where I can put my issue realted to PUBGM ban in India.

cedar skiff
#

What is the mail id of customer support

spring zephyr
night cloak
#

Is pubg ban in India

#

Tell me pls

cedar skiff
#

@spring zephyr is that id on pan notice so that i can contact them regarding that (please don't mute from server)

spring zephyr
#

Contact in-game customer service for account related issues.

cedar skiff
#

Ok thanks

night cloak
#

Please help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

mystic venture
#

How to decrease ping 😭

night cloak
#

So my friend got banned in PUBGM. Is this the suitable place to make a report regarding this issue?

tacit oxide
#

Can you please ban some crybabies who quit from infection mode for a certain amount of time before they can play this mode again? Those quitters ruin the fun.

spring void
#

@night cloak no, go to ingame support we can not help you with this.

#

@tacit oxide please post that in #old

young violet
#

What's this , i got this message now ????

cedar skiff
#

Indian servers got down @young violet

young violet
#

SadCry SadCry SadCry SadCry no god please nooo , nooooooo

cedar skiff
#

@young violet you can see the error code clearly as it says restrict-area

swift lantern
#

Hello I need a help

#

@storm flume is it ok to play pubg kr in india

night cloak
#

Yes.

swift lantern
#

@night cloak sever will not down?

tacit oxide
#

@tacit oxide please post that in #old
@spring void

Oh so it's a bug now? LOL okay.

night cloak
#

I don't know about that, the server is down in pubg mobile so it is in kr also according to me

#

that is not what pro plays said. The channel says feedback-bugs, @tacit oxide.

swift lantern
#

@night cloak but I hear a person telling that kr will be working

night cloak
#

Then go ahead

swift lantern
#

@night cloak so is it true?

night cloak
#

But if you'll log in your pubg mobile account to KR, you'll lose your account in Pubg Moblie

crystal flame
#

just a question what is the criteria for becoming a pubgm VIP/ partner since the details aren't given anywhere?

swift lantern
#

I created a new account few months back

night cloak
#

@crystal flame there is no roles such as VIP

#

Not roles.

#

Oh , in pubg m

crystal flame
#

yeah that's the thing I'm asking for ... is there like a link of the requirements of something ?

fleet wolf
#

Is there a way to check the minimum amount of rank points needed to get to conqueror? (in a specific server and type)

night cloak
#

I believe you get it from becoming content creator of this server, @crystal flame. You can find the link to apply for this role in #735483472432594994.

tacit oxide
#

that is not what pro plays said. The channel says feedback-bugs, @tacit oxide.
@night cloak
Sure.

weary spoke
#

Return a Pure PUBG Mobile to India

worn terrace
#

Pubg back in India ya no

hoary frost
#

Pubg back in India ya no
@worn terrace 😩

worn terrace
#

@hoary frost 😭😭😭

hoary frost
worn terrace
#

@hoary frost hyy bruuh

heavy vortex
#

use #pubg-mobile or #chat for conversation. @worn terrace @hoary frost

dusty urchin
#

Is pubgm Indian version coming

next yew
#

Dec 2.????

night cloak
#

@night cloak no, go to ingame support we can not help you with this.
@spring void ah ok then

#

<@&481161015728406538>

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strong cipher
#

Is pubgm Indian version coming
@dusty urchin maybe, maybe not

tropic osprey
#

Ping is high this week

icy night
#

Is it true pubg will be back in india with PUBG IN?

bold shale
#

Is it true pubg will be back in india with PUBG IN?
@icy night may be / may not be

sudden stratus
#

Guys my frame rate drops to 36fps
Which is unplayable

Any fix
I use redmi note 8 pro

shell kindle
#

Any update on bonus challenge

storm flumeBOT
#

Please refer to subpoint 3.19 in #faq for further information, @hard oxide.

dense lintel
#

Can I Use Any Paid VPN To Log In?
It Will Be Safe?

storm flumeBOT
#

Please refer to subpoint 3.19 in #faq for further information, @dense lintel.

visual flint
#

I keep getting Failed to initialize map every time I try play on 4g connection mobile data but on wifi its perfect

alpine flower
#

@visual flint where ya from? Edit your message

visual flint
#

@visual flint where ya from? Edit your message
@alpine flower.

Why?

alpine flower
#

@alpine flower.

Why?
@visual flint make sure your not from india so
You can put like I'm not from India thats fine

visual flint
#

Im not from asia no

clear spindle
#

Try doing a routine repair and use a DNS. Refer #faq 4.5 & 4.12

edgy dagger
#

@night cloak not it's got baaned don't wait

heavy vortex
#

not everyone is from India.. think before u saypeepoCringe

half plover
#

Anyone is here

lusty fulcrum
#

When will pubg server will again open in India

visual flint
#

@clear spindle. This issue seems to of started when I clicked repair from another issue already clicked repair on load screen and in lobby

half plover
#

I am playing a random match and there is a hacker is in my team .Do how can i report .My account will be banned or not i dont want. To losse my points

edgy dagger
#

@heavy vortex we will think of ourselves or everyone in world

heavy vortex
#

Use discussion channels for having conversation0_KappaSip

alpine flower
#

not everyone is from India.. think before u say:peepoCringe:
@heavy vortex hmm that what I wanted to confirm so that guy need not wait

half plover
#

Reply me > Use discussion channels for having conversation:0_KappaSip:
@heavy vortex

clear spindle
#

Can you try doing that once again and check if that gets fixed, @visual flint.

visual flint
#

This isnt #pubg-mobile. Some of us are requesting help please take your convo out of here

clear spindle
#

@half plover you'll get ban only if you play with him intentionally.

storm flumeBOT
#

Hello, @half plover!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

half plover
#

He is in randok match

edgy yoke
half plover
#

I played random

#

He is now dead

edgy yoke
#

what is this?

half plover
#

@clear spindle

clear spindle
#

You wont get ban, @half plover.

half plover
#

Thanks i was afraid

bronze lake
#

Please help, i am getting constantly high ping in pubg mobile from last night

half plover
#

Your net issue bro

bronze lake
#

My net speed is fine. I checked this by playing other game. But when comes in pubgm its become this

half plover
#

Try installing pubg again

bronze lake
#

I did thrice. But nothing changed

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @bronze lake.

#

Please refer to subpoint 3.19 in #faq for further information, @gritty glade @lusty fulcrum.

marsh kraken
#

@edgy yoke servers are down now that's the notification

lusty fulcrum
#

You bots can't help me . I have redem 100 uc from bonus challenge between 6:00 to 7:00 pm Indian time on 27 October 2020 . But I didn't receive my uc in my account My bonus challenge point or battle coins are reduced by 1000 . And now the servers are down . I mailed 4 Times but didn't get reply from your support team

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @lusty fulcrum:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

ancient timber
#

I could login pubg now

storm flumeBOT
#

Please avoid going off-topic, @ancient timber. You may have unrelated conversations in #chat.

empty vine
#

How do I cancel my subscription for the global version as it’s banned in India. I’m unable to do so on play store .

marsh kraken
#

@empty vine Do you use your Google Play Account for any purchases rather than this?

empty vine
#

Not really I don’t purchase anything apart from this subscription

marsh kraken
#

Not saying for Pubgm only anything else?

empty vine
#

Only PUBG mobile

#

I don’t want them to renew my subscription anymore as Indian servers are taken off

marsh kraken
#

You can unlink your payment option that they won't take charges for the subscription

night cloak
#

I Can't Log In My Account

marsh kraken
#

@night cloak India?

night cloak
#

@marsh kraken Yes

empty vine
#

When I try to cancel I’m getting an error message stating can’t retrieve info from server

marsh kraken
#

The servers are down so you can't login, @night cloak

#

@empty vine try from Google play store

empty vine
night cloak
#

@marsh kraken But My Friend Are Still Log In

empty vine
#

By tonight all servers will be shut down

marsh kraken
#

@empty vine Not like this. I am saying unlink all your payment options from Google play

night cloak
#

@marsh kraken What About PUBGM KR

empty vine
#

I..I’ll try. Thanks

marsh kraken
#

We only provide support for global version. No information about that, @night cloak

night cloak
#

Ok

marsh kraken
#

@empty vine should I explain you?

#

if you need further information

harsh forge
#

I have lost my battel coins but i didn't get any uc please help me

marsh kraken
#

@harsh forge Refer to the pinned messages

harsh forge
#

What is pinnd messages please guide me

drifting sierra
#

Hello help please I accidentally changed the server and now can not play 60 days change to Europe-RUSSIA

empty vine
#

@marsh kraken I tried to remove the card info.but it says that I have to add another card before removing the old one

marsh kraken
#

you can contact google support for information if you need

harsh forge
#

Please help

empty vine
#

I.. will do

drifting sierra
#

Hello help please I accidentally changed the server and now can not play 60 days change to Europe-RUSSIA

marsh kraken
#

@drifting sierra Refer to 5.3 in #faq

night cloak
#

I have prime plus subscribed and server are down in India. What about my dail 20 uc collection

hollow hedge
#

@night cloak when they will be up, you will collect all UC you havent colected, I tell you that from my personal experience

harsh forge
#

@marsh kraken pleasw reply

marsh kraken
#

And for the players who didn't receive the UC after redeeming, upon verification the UC will be reissued to all the eligible players. As the investigation will take some time, we appreciate your kind understanding and patience in this matter.
@harsh forge I suppose this would help

proper cedar
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @harsh forge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

proper cedar
#

My Tier has reset to bronze Frm conquer i was in asia tpp top 100 squad in 39 @marsh kraken

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @proper cedar.

proper cedar
#

I had sent everything they asked but no response

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @proper cedar.

marsh kraken
#

You had your answer from the customer support. if they think it was a mistake they would revert it

proper cedar
#

But I didn’t use any hacks my tier only gone

marsh kraken
#

You would have been teamed up with hacker, etc. that's why it could have happened

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @harsh forge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

harsh forge
#

5 days have gone no reply from pubgm

proper cedar
#

No sir I didn’t do tat I just cross checked everything

marsh kraken
#

Pls refer to 5.4 in #faq @harsh forge

maiden vector
marsh kraken
#

they can help regarding this@proper cedar

#

@maiden vector servers are taken down in india

celest shadow
#

Please wait and be patient on the response, @proper cedar.

proper cedar
#

Like tat file clam it didn’t came for me nd no mail nothing camr

#

Sir i am just waiting for 2 weeks nearly

bold shale
#

@proper cedar big fan bro

marsh kraken
#

@proper cedar Refer to 5.4 in #faq

#

@bold shale how can we help you?

proper cedar
#

@marsh kraken where to check 5.4

bold shale
marsh kraken
proper cedar
#

Oki

tame thorn
#

@night cloak

marsh kraken
#

@tame thorn how can we help you sir?

tame thorn
#

@celest shadow

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tame thorn. Remember to read through #faq before asking questions in the support channels.

tame thorn
#

@earnest hearth many players are playing Pubg mobile in India ?

bold shale
#

@marsh kraken bro server did n't respond for me , it means server down ?

tame thorn
#

@marsh kraken no it’s for permanent

bold shale
#

After that ? Ever thing will be alright ?

marsh kraken
#

No

tame thorn
#

@marsh kraken u from?

marsh kraken
#

sorry wrong sentence

bold shale
#

No problem bro

marsh kraken
#

@tame thorn India, I am saying that the servers will stay up till 12am midnight after that it will be taken down for some people its already been taken down

tame thorn
#

@marsh kraken no servers are taken down but using some apps they are playing ?

bold shale
#

12 am means our time 5:30 am ?

marsh kraken
#

@bold shale Where are you from?

bold shale
#

INDIA

storm flumeBOT
#

Please avoid going off-topic, . You may have unrelated conversations in #chat.

marsh kraken
#

@tame thorn would be taken down till night

tiny thistle
#

Guys after server down what will happen to my inventory and skinns ??

marsh kraken
#

@bold shale at night, and no

bold shale
#

Guys after server down what will happen to my inventory and skinns ??
@tiny thistle You can play when you go to other countries

hybrid laurel
#

Can we play korean version

edgy yoke
bold shale
#

Can we play korean version
@hybrid laurel nope

gritty glade
#

Guys after server down what will happen to my inventory and skinns ??
@Srk#5310

Same as it is

tame thorn
#

@marsh kraken but app named 000000.1 Is being used to play Pubg after server will be taken down

gritty glade
#

Update :-
1 - PUBG mobile server banned.
2 - Korean Version is still playable.
3 - You can open pubg Mobile global via vpn

marsh kraken
#

@edgy yoke Server has been taken down

storm flumeBOT
#

Please avoid going off-topic, . You may have unrelated conversations in #chat.

gritty glade
#

You can play Korean Version.

jade talon
#

PUBG Mobile's publisher(Tencent) now has no rights to publish the game in India and this is the unban process. Pubg is tieing up with a new publisher and PUBG Mobile will be back on 2nd December

tiny thistle
#

After when India server will be back online the i will get my skins back ?

gritty glade
#

@jade talon
It's fake news

jade talon
#

This isn't fake

bold shale
#

PUBG Mobile's publisher(Tencent) now has no rights to publish the game in India and this is the unban process. Pubg is tieing up with a new publisher and PUBG Mobile will be back on 2nd December
@jade talon it is for pc & console

celest shadow
#

Please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now, @jade talon @gritty glade @tame thorn: #chat.

gritty glade
#

@jade talon
It's for pubg pc / console

deft pawn
#

When it will server down time in india

marsh kraken
#

@deft pawn Till today night

tame thorn
#

@gritty glade yes but using with VPN’s it’s doesn’t make sense it’s disrespectful for our country itself

marsh kraken
#

@jade talon pls don't use word Ban or any word related to it

jade talon
#

Well this is the news

olive dove
#

Please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now. #chat

tame thorn
#

All who wanna talk get to #chat for discussion about Pubg mobile

deft pawn
#

@marsh kraken tq

tacit summit
#

Hello is there any official support member here?

marsh kraken
#

@tacit summit How can we help you?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tacit summit. Remember to read through #faq before asking questions in the support channels.

tacit summit
#

Ok, India serve is completely shutdown for me, Is there any chance that the PUBG Corp will have create an independent app for india?

#

Believe me my questions won't be in FAQ.

deft pawn
#

@marsh kraken we known how it hurt u bro

marsh kraken
#

@tacit summit Not sure, keep an eye on #news

storm flumeBOT
#

Please avoid going off-topic, @deft pawn. You may have unrelated conversations in #chat.

deft pawn
#

@marsh kraken bro i spen more money on it bro can i get refund i have more uc just buy 4days ago

marsh kraken
#

refer to the message above by the bot

celest shadow
#

All purchases made are not refundable, @deft pawn.

deft pawn
#

Tq

tacit summit
#

Not only me, but also many millions of users in India spending tens of thousands of their money on it. It's not just a game and it's a culture and a life style. It will be the Corp's failed responsibility to maintain their service. If the tencent is the problem, why not take the ownership back and publish from Korea? Why Korea is doesn't allowed to publish game in India? Because the Corp just don't want it or is there any reason?

wanton quail
#

This is true PUBG Corp making Indian servers?

heavy vortex
#

Use discussion channels for having conversation. @tacit summit peepoCringe

sharp verge
#

Waaa iam gonna misss season 16😩

hybrid laurel
#

Will my account get terminated ??

storm flumeBOT
#

Please avoid going off-topic, @tacit summit. You may have unrelated conversations in #chat.

wanton quail
#

This is true PUBG Corp making Indian servers?
please Somebody tell

tacit summit
#

It's is not a conversation, this is a complaint over the failed responsibility of the company

heavy vortex
#

#old @tacit summit still not here

tacit summit
#

#old @tacit summit still not here
@heavy vortex Is this a bot?

hybrid laurel
#

Will my account get terminated??

marsh kraken
#

@tacit summit No, you can use #old to give your response

#

@hybrid laurel can you state your issue?

tacit summit
#

So well,

@tacit summit No, you can use #old to give your response
@marsh kraken So all these problem is a bug issue? Please define bugs.

olive dove
#

@tacit summit we understand your furstration, unfortunately we can't assist you regarding this issue. So please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now. #chat

marsh kraken
#

Sorry

celest shadow
#

Feel free to share your concerns in #old, @tacit summit. It's a feedback channel as well.

hybrid laurel
#

Servers are shutting down so I want to know that if new server will come then can I use my account or create one

lean hare
#

Pubgm india discord link plz

marsh kraken
#

@hybrid laurel Not sure of the new server

tacit summit
#

@tacit summit we understand your furstration, unfortunately we can't assist you regarding this issue. So please be advised that this channel is reserved for PUBG MOBILE related support. You may move to a discussion channel now. #chat
@olive dove I am not discussing about Free Fire or COD. Its pubg mobile

lean hare
#

Pubgm india discord link plz
@lean hare

marsh kraken
#

wait a sec

#

@lean hare can you open your dms pls

lean hare
#

Ya wait@marsh kraken

olive dove
#

@tacit summit discussions should be moved to chat channels, i hope you understand. We have multiple channels in this server, each one has a purpose.

hybrid laurel
#

Should we get refund for maxed skins and outfits

marsh kraken
#

@hybrid laurel Purchases made are not Refundable

spiral notch
#

Pubg kr version server are Also down in india

marsh kraken
#

@spiral notch How can we assist you?

spiral notch
#

Pubg kr version also down in india

marsh kraken
#

@spiral notch We only provide Support for Global Version

spiral notch
#

Acha

dense walrus
#

will i get banned? if i use vpn?

marsh kraken
#

@dense walrus VPN usage is not recommended

#

you can refer to 3.19 in #faq

still flume
#

@marsh kraken hello I have been patient for weeks since season started About the mysterious dissappearance of the south African Server
any Leads will be Appreciated
maybe a formal Statement stating if "it was removed "or "we are stilling working on it" anything tbh

marsh kraken
#

@still flume I am not from the Community Team so I don't have any answer regarding this

#

@strong cipher how can we help you?

still flume
strong cipher
#

@strong cipher how can we help you?I don't need any help. I was replying to a user's question
@marsh kraken

marsh kraken
#

@strong cipher ok

strong cipher
#

@strong cipher ok
@marsh kraken hakai lol

still flume
#

where is the community team ?@marsh kraken

storm flumeBOT
#

Please refer to subpoint 3.19 in #faq for further information, @dense walrus.

olive dove
#

@still flume how can we help you?

still flume
#

how can i contact them

marsh kraken
#

@marsh kraken hello I have been patient for weeks since season started About the mysterious dissappearance of the south African Server
any Leads will be Appreciated
maybe a formal Statement stating if "it was removed "or "we are stilling working on it" anything tbh
@olive dove refer this for help

still flume
#

@olive dove any information regarding my issue above

olive dove
left drum
#

we want pubg back 🥺

static mesa
#

Pubg I love you please come again

storm flumeBOT
#

Please avoid going off-topic, . You may have unrelated conversations in #chat.

abstract rampart
#

I m in india can't login pubg app , so give me tips to login the app

crisp nebula
#

Any one can help me!!

onyx dagger
#

Yes, @crisp nebula?
Kindly State your issue.

pliant epoch
#

Server is busy RIGHT??

crisp nebula
#

@onyx dagger
How i can contact to pubg m with email adress?

onyx dagger
crisp nebula
#

@onyx dagger
What its mean!?

onyx dagger
#

If it is about Account related issues, You can contact Customer Service In-Game, @crisp nebula.
For other issues, You can email them.

crisp nebula
#

@onyx dagger
They didnt help in game

onyx dagger
#

May I know what is the issue?

crisp nebula
#

I had bought prime and prime plus and didnt get it

soft fern
onyx dagger
marsh kraken
#

@soft fern how can we help you?

crisp nebula
onyx dagger
#

Well, In-Game Customer Service can only help you with this then, @crisp nebula.
Kindly wait patiently for their reply.

crisp nebula
#

They didnt help me too and got end conversation

onyx dagger
#

Did you answer the bots questions correctly?

dense gyro
#

My account has been linked to my public domain without my knowledge and I am afraid of theft

crisp nebula
#

Yes correctley but This customer service is too bad

onyx dagger
#

Please contact Customer Service in-game about this as only they can help you with Account related issues, @dense gyro.

marsh kraken
#

@crisp nebula can you provide a screenshot of your conversation just remove the personal information

dense gyro
#

How do I do that they are not responding

crisp nebula
#

@marsh kraken
Didnt have a screenshot

onyx dagger
#

Kindly wait patiently, @dense gyro.
They receive hundreds, Or Thousands of enquiries in a Day.

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @dense gyro.

pure birch
#

Sir

marsh kraken
#

@crisp nebula then you may need to wait or you can create a new support ticket

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @dense gyro.

dense gyro
#

My account will be stolen and you say wait

pure birch
#

I got in a troubleshoot problem

onyx dagger
#

Hello, @pure birch.
Kindly state your issue.

crisp nebula
#

@marsh kraken
I had bern sent a 100+ ticket and they didnt help its too bad

pure birch
#

I can access the pubg mobile

night cloak
#

My account will be stolen and you say wait
@dense gyro They got nothing to do about it. Only CS can fix your problem. Please next time be aware and please do not fill your account credentials into any unknown website.

onyx dagger
#

Only they can help you with Account related issues, @dense gyro. GWcmeisterPeepoShrug
All you can do is to Wait patiently.

Region/Country, @pure birch?

marsh kraken
#

@crisp nebula you need to be patient then

pure birch
#

It is saying server is busy,Restricted area

marsh kraken
#

@pure birch servers are taken down for India

onyx dagger
#

Feedbacks are welcomed in #old, @crisp nebula.

pure birch
#

But I am from turkey and lives in India

crisp nebula
#

@marsh kraken
Lol i have a 4 month ago try to be patient

pure birch
#

What I do next

crisp nebula
#

@onyx dagger
LoL

marsh kraken
#

@pure birch what is your current location that you livein?

olive dove
#

Please be advised that we are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. @crisp nebula

pure birch
#

I am going back to turkey

storm flumeBOT
#

Please do not use languages other than English, @crisp nebula. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

marsh kraken
#

@pure birch are you in India right now?

pure birch
#

Yes@marsh kraken

marsh kraken
#

@pure birch The servers are terminated in india so you can't access Pubgm

pure birch
#

But I saw many of the user are playing game now but I can't why

onyx dagger
#

Kindly Behave, @crisp nebula.
Please be advised that we are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, As MoSeliem said.

marsh kraken
#

@pure birch There connection would be terminated too till tonight

pure birch
#

@marsh kraken the exact time you know?

marsh kraken
#

@pure birch I suppose 12'o clock at night

soft fern
#

@marsh kraken Last question.. Is the server terminated or shutdowned

pure birch
#

@marsh kraken thanks alot for solving the query

marsh kraken
#

@soft fern both means the same, Terminated

onyx dagger
#

Again, @crisp nebula,

Feedbacks are welcomed in #old, @crisp nebula, About the Customer Service.
You can send them a Reminder ticket, If they are not responding, You didnt answer the bots questions correctly, Probably. You need to answer its questions in order for it to guide you to one of the staff.

pure birch
#

@marsh kraken is this discord server going down?

marsh kraken
#

@pure birch No

pure birch
#

@marsh kraken did you know we when this new server comes back

marsh kraken
#

@pure birch No idea

night cloak
#

Hey,
I am having issues in matchmaking, it takes a few minutes to start a match. It never happened before!
I play on Europe server,squad,classic Erangel map. No language requirement

onyx dagger
#

Kindly move to a Discussion channel ( #pubg-mobile ) To converse about this topic, @pure birch.

pure birch
#

@marsh kraken sir are you a official manger of this pubg or where are you from

marsh kraken
#

@pure birch No

onyx dagger
#

Matchmaking time takes longer when there are less players to play in a mode, @night cloak. Try changing the map.

Kindly move to a Discussion channel ( #pubg-mobile ) To converse about this topic, @pure birch.

night cloak
#

@onyx dagger , it’s the most played map and squad...how is it even possible?

graceful silo
#

@night cloak Pubg is banned in your country

spark breach
#

How to uc in India pls help me

marsh kraken
#

@spark breach can you state your issue more?

spark breach
#

In my account purchase of uc falied

night cloak
#

I guess something changed and nobody likes erangel map anymore

onyx dagger
#

Well, @night cloak,
Kindly create a detailed report in #old. Please provide the following details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

pure birch
#

@night cloak try livik

night cloak
#

Yeah livik works

spark breach
#

@onyx dagger how to buy uc in india

magic carbon
#

ok

celest shadow
#

FPP or TPP, @night cloak?

onyx dagger
#

Region/Country, @spark breach?

pure birch
#

@spark breach you can buy uc in India by razor pay

night cloak
#

The thrid person

spark breach
#

India

onyx dagger
#

Yes, @magic carbon?

celest shadow
#

All right, @night cloak. Please try other maps for now and try playing with a few friends.

spark breach
#

@onyx dagger @onyx dagger plse help me

pure birch
#

@spark breach top uc in your account by midasbuy through razor pay

spark breach
#

@pure birch I midsbuy gobel pubg not found

pure birch
#

It is there try finding it out

#

@celest shadow miss is the kr version still works in india

shell kindle
#

@celest shadow any update on bonus as the option is removed now?

onyx dagger
#

Please refer to this channel's pinned messages for further information, @shell kindle:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

raw blaze
polar marshBOT
#

@raw blaze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Why it shows up Likes received from the last 20 matches. How to disable that thing? Quite annoying trying to make a content. Eh nvm

#

Imagine having a claasic match with 300 ms while my internet was fine

keen horizon
#

Hlo any way to play pubg again from india

willow marsh
#

Its not working now😭

onyx dagger
#

Try restarting the WiFi Router, @night cloak.

keen horizon
#

Bro using any vpn or dns

night cloak
#

VPN usage is not recommended
you can refer to 3.19 in #faq
@keen horizon

signal lynx
#

When will be the Open Beta will be Launched for PUBG MOBILE V- 2.0

night cloak
#

PUBG is 2.0 already pubgmwhat
Do you mean like next season update?

polar marshBOT
#

@formal tendon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

regal perch
#

Could someone explain to me what will happen to our accounts on the KR version after the merger in Dec 2nd? I tried looking up anything about it on YT but all of them are in Indian. Does anyone have a clue what it means by "personal information transfer" specifically?

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @regal perch.

#

Please refer to subpoint 3.19 in #faq for further information, @empty hatch.

empty hatch
#

It says its not recommended but is it allowed?

storm flumeBOT
#

Hello, @runic plaza!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

mellow yarrow
#

When pubg return in India?

flat crag
#

2nd December all the data is transferred to krafton.in

mortal anvil
flat crag
#

After the data transfer then we can ask them when to expect pubg back in india