#questions | PUBG MOBILE | Page 1103

fierce night Oct 21, 2020, 5:21 AM

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@fierce night It didn't release to me and it's only on some of oneplus device
@night cloak that the problem my friend , it got released in some devices but others no
such as samsung devices ...

night cloak Oct 21, 2020, 5:21 AM

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Anyone know how to sign uo for esl team?🤔

remote peak Oct 21, 2020, 5:21 AM

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Hello,
I did not receive the latest 10mb update ingame
How shall i update it?

outer orbit Oct 21, 2020, 5:22 AM

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bro will iphone gwt 90 fps?

night cloak Oct 21, 2020, 5:22 AM

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@remote peak Kindly look at the pin.

opal prism Oct 21, 2020, 5:22 AM

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Pubg unban in india or not?
@night cloak I dont have News regarding that

night cloak Oct 21, 2020, 5:22 AM

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Somone help me figure out how to sign up for esl team?🤔

coarse nova Oct 21, 2020, 5:22 AM

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@outer orbit no

thin halo Oct 21, 2020, 5:22 AM

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@night cloak Well you can give your suggestion in #old

remote peak Oct 21, 2020, 5:22 AM

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@night cloak where?

coarse nova Oct 21, 2020, 5:23 AM

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@fierce night only certain devices can receive 90fps on ones that are supported

night cloak Oct 21, 2020, 5:23 AM

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Wiw ignored.... :/

onyx dagger Oct 21, 2020, 5:23 AM

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ESL? @night cloak

night cloak Oct 21, 2020, 5:24 AM

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Please refer to this channel's pinned messages for further information, @remote peak :

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

remote peak Oct 21, 2020, 5:24 AM

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@night cloak where shall i see the pinned messeges

night cloak Oct 21, 2020, 5:24 AM

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Yes esl,eso,esports the matches where my team get money

onyx dagger Oct 21, 2020, 5:24 AM

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@onyx cairn This

night cloak Oct 21, 2020, 5:25 AM

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:/

onyx cairn Oct 21, 2020, 5:25 AM

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You can apply in the ESL Discord servers as their staff. We are not affiliated with them here. @night cloak

remote peak Oct 21, 2020, 5:25 AM

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@night cloak thank you bro

night cloak Oct 21, 2020, 5:25 AM

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No worries.

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Bro 10mb update is not coming?

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Aa my friend didnt got pubgm 10mb update ...and I cannot invite them ..

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@night cloak Please refer to this channel's pinned messages for further information, @night cloak :

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
As well as @night cloak @astral plume .

storm flumeBOT Oct 21, 2020, 5:26 AM

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Please refer to this channel's pinned messages for further information, @night cloak @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

astral plume Oct 21, 2020, 5:26 AM

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My pubgm is not updated. No updates either in Google play or in game. Any suggestion?

night cloak Oct 21, 2020, 5:26 AM

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@Daniel | PUBGM is there a way somone can send me a link ?ESPORTS#9701

hollow goblet Oct 21, 2020, 5:26 AM

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can i know any staff i could speak to

storm flumeBOT Oct 21, 2020, 5:26 AM

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Please refer to this channel's pinned messages for further information, @astral plume:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

shell tapir Oct 21, 2020, 5:26 AM

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@astral plume yes, wait for the update

night cloak Oct 21, 2020, 5:27 AM

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@onyx cairn

storm flumeBOT Oct 21, 2020, 5:27 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @hollow goblet. Remember to read through #faq before asking questions in the support channels.

shell tapir Oct 21, 2020, 5:27 AM

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@hollow goblet customer service in-game or your feedback in #old

brazen cradle Oct 21, 2020, 5:27 AM

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Hey Guys , Is the there an update out ?!

daring delta Oct 21, 2020, 5:27 AM

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When is the pubg mobile coming for the iOS?

crystal badger Oct 21, 2020, 5:27 AM

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!beta

clear spindle Oct 21, 2020, 5:27 AM

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We are not affiliated with them, @night cloak and won't be able to assist you.

storm flumeBOT Oct 21, 2020, 5:27 AM

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Please refer to this channel's pinned messages for further information, @brazen cradle:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

daring delta Oct 21, 2020, 5:27 AM

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I can't play with my friends because of the update difference

night cloak Oct 21, 2020, 5:27 AM

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:(

brazen cradle Oct 21, 2020, 5:27 AM

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Cos some of em have an update and some of em don’t

astral plume Oct 21, 2020, 5:28 AM

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@shell tapir thanks! 💯

clear spindle Oct 21, 2020, 5:28 AM

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Wait for them to get the update, @daring delta.

night cloak Oct 21, 2020, 5:28 AM

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Any update?@daring delta

shell tapir Oct 21, 2020, 5:28 AM

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@astral plume Welcome MeowHug

clear spindle Oct 21, 2020, 5:28 AM

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Read the pinned message, @brazen cradle, @night cloak.

brazen cradle Oct 21, 2020, 5:28 AM

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@clear spindle thanks 👍🏽👍🏽

daring delta Oct 21, 2020, 5:28 AM

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I dont understand how the update is slowly rolling out, how is it have come out on android already?

glacial lagoon Oct 21, 2020, 5:29 AM

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I bought 100 UC and 500 UC Bonus Challenges on October 16 but I didn't get UC and all my Battle Cain was gone

storm flumeBOT Oct 21, 2020, 5:29 AM

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Please refer to this channel's pinned messages for further information, @glacial lagoon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

brazen cradle Oct 21, 2020, 5:29 AM

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@daring delta that’s the confusion , cos even some androids still don’t have it

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And some do

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Some apple devices have it and iPads don’t

night cloak Oct 21, 2020, 5:30 AM

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Please everyone who is asking related to UPDATE
Please refer to this channel's pinned messages for further information,

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

neat pilot Oct 21, 2020, 5:32 AM

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Will update come in 1hr ThinkO_O
Plzzz reply 👀

thin halo Oct 21, 2020, 5:32 AM

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No information. Just keep an eye out for it.

night cloak Oct 21, 2020, 5:32 AM

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The patch update is slowly being rolled out, Please wait patiently.

glacial lagoon Oct 21, 2020, 5:33 AM

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I bought 100 UC and 500 UC Bonus Challenges on October 16 but I didn't get UC and all my Battle Cain was gone

neat pilot Oct 21, 2020, 5:33 AM

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But in my friends mobile update has came and i cant play with them🥺 😐

night cloak Oct 21, 2020, 5:33 AM

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@glacial lagoon it requires some time to do investigation, have you contacted customer service?

thin halo Oct 21, 2020, 5:33 AM

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Please refer to this, @glacial lagoon.
https://discordapp.com/channels/393088095840370689/481200416349224980/767294567606910996

outer orbit Oct 21, 2020, 5:33 AM

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bro is buying account illegal

night cloak Oct 21, 2020, 5:34 AM

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@outer orbit yes

storm flumeBOT Oct 21, 2020, 5:34 AM

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Please refer to this channel's pinned messages for further information, @glacial lagoon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

outer orbit Oct 21, 2020, 5:34 AM

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ooh because my friend buy level 4 glacier for just 250 dollar

normal fulcrum Oct 21, 2020, 5:34 AM

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Not possible @outer orbit

alpine flume Oct 21, 2020, 5:34 AM

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no update for andriod yet?

outer orbit Oct 21, 2020, 5:34 AM

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possible bro in indonesia there is a black market for pubg in telegram

neat pilot Oct 21, 2020, 5:35 AM

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But in my friends mobile update has came and i cant play with them🥺 😐
@neat pilot
Why??

night cloak Oct 21, 2020, 5:35 AM

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@alpine flume the update is expected to come out soon

normal fulcrum Oct 21, 2020, 5:35 AM

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You cannot buy any skin directly. Regarding account trading, it's against ToS and will lead to permanent account suspension

onyx dagger Oct 21, 2020, 5:35 AM

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The patch update is slowly being rolled out, Please wait patiently.@neat pilot @alpine flume

outer orbit Oct 21, 2020, 5:35 AM

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i mean account trading bro my friend did it

normal fulcrum Oct 21, 2020, 5:35 AM

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possible bro in indonesia there is a black market for pubg in telegram
@outer orbit Don't fall for such things. They will scam you and won't provide anything

fallow geyser Oct 21, 2020, 5:36 AM

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do you know the rollout schedule then?

night cloak Oct 21, 2020, 5:36 AM

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@normal fulcrum how will pubg mobile figure out if the account has been traded with?

normal fulcrum Oct 21, 2020, 5:36 AM

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Regarding account trading, it's against ToS and will lead to permanent account suspension
@outer orbit

outer orbit Oct 21, 2020, 5:36 AM

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yes i didnt do it

normal fulcrum Oct 21, 2020, 5:36 AM

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They have system in place to detect changes in account

night cloak Oct 21, 2020, 5:37 AM

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Very nice ThinkO_O

outer orbit Oct 21, 2020, 5:37 AM

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and the seller get the account from web phising they will earn 200 dollar per day

clear spindle Oct 21, 2020, 5:37 AM

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@fallow geyser Nope, Just wait patiently.

fallow geyser Oct 21, 2020, 5:38 AM

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so are we talking days? or hours

night cloak Oct 21, 2020, 5:38 AM

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@outer orbit well if your friend or who ever bought accounts they might easily lose it

clear spindle Oct 21, 2020, 5:39 AM

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Hours blob_amused

oak flower Oct 21, 2020, 5:39 AM

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redeem 5000 battle coin in uc but I didn't gam uc and battle coin cut
Id 5197153359
Cellular
USA

storm flumeBOT Oct 21, 2020, 5:39 AM

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Please refer to this channel's pinned messages for further information, @oak flower:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

marsh kraken Oct 21, 2020, 5:40 AM

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can I know this update that everyone is talking about. is it in game or we have to download from our app store or play store?

night cloak Oct 21, 2020, 5:40 AM

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@marsh kraken, Bug fixes and performance improvements.

marsh kraken Oct 21, 2020, 5:41 AM

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okay means it's in game right

night cloak Oct 21, 2020, 5:41 AM

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In game.

marsh kraken Oct 21, 2020, 5:41 AM

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thank you

night cloak Oct 21, 2020, 5:41 AM

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You don't play the game? @marsh kraken

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@night cloak, do you require assistance?

oak flower Oct 21, 2020, 5:41 AM

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redeem 5000 battle coin in uc but I didn't gam uc and battle coin cut
Id 5197153359
Cellular
USA

storm flumeBOT Oct 21, 2020, 5:41 AM

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Please refer to this channel's pinned messages for further information, @oak flower:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

alpine flume Oct 21, 2020, 5:41 AM

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is this the update they gonna make the m7 not fire as fast as the groza xD

night cloak Oct 21, 2020, 5:42 AM

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@night cloak i am just here providing it and reading chats, am i not welcomed? ThinkO_O

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User was already answered.

alpine flume Oct 21, 2020, 5:42 AM

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any patch notes?

night cloak Oct 21, 2020, 5:42 AM

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@alpine flume, no patch notes for minor updates like these.

summer dome Oct 21, 2020, 5:43 AM

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Pubg mobile has new update?

night cloak Oct 21, 2020, 5:43 AM

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@summer dome, yes a little 10 MB updates.

alpine flume Oct 21, 2020, 5:43 AM

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usually these small updates roll out at same time...

night cloak Oct 21, 2020, 5:44 AM

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@summer dome Bug fixes and performance improvements, no patch notes tho

summer dome Oct 21, 2020, 5:45 AM

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but I have the problem that I do not get the update when I enter the game

onyx dagger Oct 21, 2020, 5:45 AM

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Patience please. @summer dome

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Feel free to share your Feedbacks in #old, @alpine flume.

oak flower Oct 21, 2020, 5:46 AM

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redeem 5000 battle coin in uc but I didn't gam uc and battle coin cut
Id 5197153359
Cellular
USA

night cloak Oct 21, 2020, 5:46 AM

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Please refer to this channel's pinned messages for further information, @oak flower:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.
Already answered please stop spamming it will not chat she our answer.

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She our answer?

summer dome Oct 21, 2020, 5:47 AM

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Thank you

clear kestrel Oct 21, 2020, 5:47 AM

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What about bonus challenge?

onyx dagger Oct 21, 2020, 5:47 AM

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You're welcome. @summer dome

storm flumeBOT Oct 21, 2020, 5:47 AM

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Please refer to this channel's pinned messages for further information, @clear kestrel:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

real glacier Oct 21, 2020, 5:48 AM

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I am not able to login to my account and it’s saying I need to update but nothing yet on app store I even deleted the game and reinstalled it, so the login issue is due to that as well? Just making sure.

night cloak Oct 21, 2020, 5:48 AM

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@real glacier, screenshot of the in-game message you’re receiving please.

real glacier Oct 21, 2020, 5:49 AM

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It’s not in game won’t even let me login :/

night cloak Oct 21, 2020, 5:49 AM

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You don’t get any error messages at all?

real glacier Oct 21, 2020, 5:49 AM

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📎 image0.png

night cloak Oct 21, 2020, 5:50 AM

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@real glacier, please contact in-game support in the mean time.

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@real glacier, please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

oak flower Oct 21, 2020, 5:51 AM

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Help me

languid plank Oct 21, 2020, 5:51 AM

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I didn't get the new 10mb update why?????

vagrant forum Oct 21, 2020, 5:51 AM

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@oak flower #questions message

real glacier Oct 21, 2020, 5:51 AM

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Thank you @night cloak

languid plank Oct 21, 2020, 5:51 AM

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My all friend got

steep rock Oct 21, 2020, 5:51 AM

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@sand path help mecc

onyx dagger Oct 21, 2020, 5:51 AM

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Patience please. @languid plank

vagrant forum Oct 21, 2020, 5:51 AM

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@languid plank, try doing a routine repair.

storm flumeBOT Oct 21, 2020, 5:51 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @steep rock. Remember to read through #faq before asking questions in the support channels.

crystal arch Oct 21, 2020, 5:51 AM

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What's 10MB update pepe_Coffee

languid plank Oct 21, 2020, 5:52 AM

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@onyx dagger but my all friend got and I also did repair

onyx dagger Oct 21, 2020, 5:52 AM

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Bug fixations and performance fix. @crystal arch

iron basin Oct 21, 2020, 5:52 AM

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@lime juniper can you help me in acquiring info about an id?

night cloak Oct 21, 2020, 5:52 AM

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@crystal arch bugs fixed and performance improvements, no patch notes tho.

sleek peak Oct 21, 2020, 5:52 AM

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My phone is Iphone 7 and didn't get the 10 Mg Update yet
Whyy?

onyx dagger Oct 21, 2020, 5:52 AM

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You need to be patient in this regard, @languid plank.

languid plank Oct 21, 2020, 5:52 AM

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Ok

iron basin Oct 21, 2020, 5:52 AM

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@sleek peak you are unlucky

onyx dagger Oct 21, 2020, 5:52 AM

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Patience please. @sleek peak

sharp gate Oct 21, 2020, 5:53 AM

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Why we got 10 mb update today

night cloak Oct 21, 2020, 5:53 AM

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@iron basin it has nothing to do with luck since they will get it in less than a day
@sleek peak read the pinned message

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@real glacier, please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

iron basin Oct 21, 2020, 5:54 AM

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@night cloak ikr was just having fun

onyx dagger Oct 21, 2020, 5:54 AM

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The patch update is slowly being rolled out, Please wait patiently, @sharp gate.

steep rock Oct 21, 2020, 5:54 AM

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Hello

sick geode Oct 21, 2020, 5:54 AM

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Unable to play with friends due to android only in-game update

night cloak Oct 21, 2020, 5:54 AM

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@sharp gate the 10mb update is to fix bugs and performance improvements, there is not patch notes for this update.

iron basin Oct 21, 2020, 5:54 AM

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I wish they fixed the bullet not registering bug

onyx dagger Oct 21, 2020, 5:54 AM

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@night cloak ikr was just having fun
Feel free to have fun in #chat. This is a Support channel, @iron basin.

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The patch update is slowly being rolled out, Please wait patiently, @sick geode.

night cloak Oct 21, 2020, 5:54 AM

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Why am i being pinged ThinkO_O

steep rock Oct 21, 2020, 5:55 AM

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listen please <@&481161015728406538> many server are made like facebook scam and they are hacking the pubg id

night cloak Oct 21, 2020, 5:55 AM

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Who is moderator?

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@steep rock, please do not use the moderator mention for game related query’s.

steep rock Oct 21, 2020, 5:55 AM

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My id just got hacked both facebook and pubg

night cloak Oct 21, 2020, 5:55 AM

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If you do not require assistance please move channel.

storm flumeBOT Oct 21, 2020, 5:55 AM

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Please refer to subpoint 2.8 in #faq for further information, @steep rock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Oct 21, 2020, 5:55 AM

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@steep rock, can you still access your PUBG MOBILE account.

ruby pecan Oct 21, 2020, 5:56 AM

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📎 Screenshot_20201021_075505_com.tencent.ig.jpg

night cloak Oct 21, 2020, 5:56 AM

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What language is that?

lavish creek Oct 21, 2020, 5:56 AM

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There is a new update in pubg, does it work on android too?

onyx dagger Oct 21, 2020, 5:56 AM

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Please contact Customer Service in-game about this. @ruby pecan

cyan adder Oct 21, 2020, 5:56 AM

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📎 Screenshot_20201021-135434869.jpg

ruby pecan Oct 21, 2020, 5:56 AM

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📎 Screenshot_20201021_075621_com.tencent.ig.jpg

neat pilot Oct 21, 2020, 5:56 AM

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pubgm_hidethepain
Plzz 😢 update..... Sorry for irritating but 😢

storm flumeBOT Oct 21, 2020, 5:57 AM

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Please refer to this channel's pinned messages for further information, @cyan adder:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

steep rock Oct 21, 2020, 5:57 AM

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@night cloak which channel i should go if MY FRIKING ACCOUNT IS HACKED

vagrant forum Oct 21, 2020, 5:57 AM

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You will receive the update in next few hours, @lavish creek.

sick geode Oct 21, 2020, 5:57 AM

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@cyan adder same here unable to play

clear spindle Oct 21, 2020, 5:57 AM

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Contact the social media platform, @steep rock.

iron basin Oct 21, 2020, 5:57 AM

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@steep rock on cs can help you

ruby pecan Oct 21, 2020, 5:57 AM

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What the hell is that?

onyx dagger Oct 21, 2020, 5:57 AM

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It is Arabic, @night cloak.

The patch update is slowly being rolled out, Please wait patiently, @cyan adder and @sick geode.

night cloak Oct 21, 2020, 5:57 AM

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@ruby pecan you need to read the pinned message in this channel.

lavish creek Oct 21, 2020, 5:57 AM

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My friend that is using android does not recieve the update . Oh ok i will wait

real glacier Oct 21, 2020, 5:57 AM

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5148864135
iPhone 11 Pro Max
Wifi and Cellular (tried both connections)
USA

@night cloak

night cloak Oct 21, 2020, 5:57 AM

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@real glacier, thank you.

steep rock Oct 21, 2020, 5:57 AM

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Where is social media platform?

cyan adder Oct 21, 2020, 5:58 AM

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@onyx dagger ive been waiting 4 hours

storm flumeBOT Oct 21, 2020, 5:58 AM

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Please refer to subpoint 2.8 in #faq for further information, @steep rock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

onyx dagger Oct 21, 2020, 5:58 AM

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It will be available soon, @cyan adder.

clear spindle Oct 21, 2020, 5:58 AM

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@brave spoke next time will be a mute for these.

cyan adder Oct 21, 2020, 5:58 AM

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@onyx dagger how longgg i want play with my friend

ruby pecan Oct 21, 2020, 5:59 AM

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I want to solve what this damn update is

onyx dagger Oct 21, 2020, 5:59 AM

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Please contact Customer Service in-game about this. @ruby pecan

ruby pecan Oct 21, 2020, 6:00 AM

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How to communicate with them

cyan adder Oct 21, 2020, 6:00 AM

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📎 Screenshot_20201021-135434869.jpg

storm flumeBOT Oct 21, 2020, 6:00 AM

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You can contact the customer service via the game settings, @ruby pecan. Refer to subpoint 5.3 in #faq for further instructions.

clear spindle Oct 21, 2020, 6:00 AM

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@cyan adder you have been answered.

cyan adder Oct 21, 2020, 6:01 AM

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😭

clear spindle Oct 21, 2020, 6:01 AM

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Crying won't help but having some patience do blob_amused

onyx dagger Oct 21, 2020, 6:01 AM

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Yes. Patience is the Key. peepoHappyTeddy

brazen cradle Oct 21, 2020, 6:02 AM

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Thanks for the help guys 🙏🏽

storm flumeBOT Oct 21, 2020, 6:04 AM

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Please refer to this channel's pinned messages for further information, @worn gust:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

winter crown Oct 21, 2020, 6:06 AM

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i can't play pubg with my friends?

finite sandal Oct 21, 2020, 6:06 AM

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why the new 10mb update isn't available for my friend?

onyx dagger Oct 21, 2020, 6:07 AM

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Patience please.

storm flumeBOT Oct 21, 2020, 6:07 AM

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Please refer to this channel's pinned messages for further information, @finite sandal @winter crown:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

merry dagger Oct 21, 2020, 6:07 AM

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I didn't get the new 10mb update why?????
@languid plank me too

finite sandal Oct 21, 2020, 6:07 AM

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Can anyone help me on this

onyx dagger Oct 21, 2020, 6:07 AM

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Patience please.

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The patch update is slowly being rolled out, Please wait patiently.

merry dagger Oct 21, 2020, 6:08 AM

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mmhmm

pliant lintel Oct 21, 2020, 6:08 AM

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Okay

rugged rose Oct 21, 2020, 6:08 AM

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My uc!!!

loud swallow Oct 21, 2020, 6:08 AM

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Hello

merry dagger Oct 21, 2020, 6:09 AM

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A few years later.......

onyx dagger Oct 21, 2020, 6:09 AM

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Bonus Challenge? @rugged rose
Contact Customer Service in-game.

loud swallow Oct 21, 2020, 6:09 AM

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I need pubg mobile beta iOS link pls

onyx dagger Oct 21, 2020, 6:09 AM

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Hi, @loud swallow.
State your issue.

rugged rose Oct 21, 2020, 6:09 AM

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@onyx dagger they are saying we can't give u so what about my 1000 battle coins 🥺🥺

night cloak Oct 21, 2020, 6:10 AM

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how to get the lastest verison?

hearty moth Oct 21, 2020, 6:10 AM

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I still didn't get the update 😭

brazen cradle Oct 21, 2020, 6:10 AM

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Check the pinned messages guys

onyx dagger Oct 21, 2020, 6:10 AM

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BETA Version for iOS isnt officially available for now, @loud swallow. When it is, it will be posted in #news.

@rugged rose GWcmeisterPeepoShrug

Patience, Please. @hearty moth

rugged rose Oct 21, 2020, 6:11 AM

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Nicee workers!!!😤😤🤬😡

night cloak Oct 21, 2020, 6:11 AM

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patience is like camping , waiting for your enemy to come to u 🙂

onyx dagger Oct 21, 2020, 6:11 AM

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?? @night cloak

Thanks. @rugged rose
Feel free to share your Feedbacks in #old.

hearty moth Oct 21, 2020, 6:11 AM

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patience is like camping , waiting for your enemy to come to u 🙂
@night cloak 🙂🙂

rugged rose Oct 21, 2020, 6:12 AM

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@onyx dagger no replys 😭

onyx dagger Oct 21, 2020, 6:12 AM

#

The patch update is slowly being rolled out, Please wait patiently, @night cloak and @hearty moth.

rugged rose Oct 21, 2020, 6:12 AM

#

In #old

brazen cradle Oct 21, 2020, 6:12 AM

#

!rank

storm flumeBOT Oct 21, 2020, 6:12 AM

#

This command is disabled in this channel, @brazen cradle. Please execute the command in #481204134859505684 instead.

hearty moth Oct 21, 2020, 6:12 AM

#

I just got the update

prisma dagger Oct 21, 2020, 6:13 AM

#

Talking about 10 mb update?

onyx dagger Oct 21, 2020, 6:13 AM

#

They get a lot of Claims in a day, Hundreds, Or maybe, Thousands, @rugged rose. They need to investigate them all.
They will try to help you as soon as possible, Hopefully.

hearty moth Oct 21, 2020, 6:13 AM

#

Yeah 🥴

prisma dagger Oct 21, 2020, 6:14 AM

#

I got update but my did not lol and he reinstall the game from play store lol

onyx cairn Oct 21, 2020, 6:14 AM

#

Please avoid going off topic by sending unrelated messages in here. pubgm_panned2

night cloak Oct 21, 2020, 6:14 AM

#

what is this update about?

onyx dagger Oct 21, 2020, 6:14 AM

#

Feel free to discuss in #pubg-mobile. peepoHappyTeddy

#

Bug fixations and performance fix, @night cloak.

cosmic gazelle Oct 21, 2020, 6:17 AM

#

Whats in the 10 mb update

night cloak Oct 21, 2020, 6:17 AM

#

Bugs and Performance fixes.

brazen cradle Oct 21, 2020, 6:19 AM

#

I think by now all the devices would’ve gotten the update. Thanks Guys. I am an iPad player and I just got the update while re launching the app.

onyx dagger Oct 21, 2020, 6:20 AM

#

As I said, ||Patience is the key||. peepoHappyTeddy

cosmic gazelle Oct 21, 2020, 6:20 AM

#

Im not able to change my in game Bio

lofty timber Oct 21, 2020, 6:20 AM

#

piro

onyx dagger Oct 21, 2020, 6:20 AM

#

Try restarting the game. @cosmic gazelle

ruby pecan Oct 21, 2020, 6:21 AM

#

When will a real customer service be provided to the game?

lofty timber Oct 21, 2020, 6:21 AM

#

suspicious piro

cosmic gazelle Oct 21, 2020, 6:21 AM

#

Try restarting the game. @cosmic gazelle
@onyx dagger not working,even repaired my game

ruby pecan Oct 21, 2020, 6:21 AM

#

I talked to the customer service inside the game and he answered me for a bot.

lofty timber Oct 21, 2020, 6:22 AM

#

Arsalan

onyx dagger Oct 21, 2020, 6:22 AM

#

Are you sure that you haven't typed more than 30 characters in your bio? @cosmic gazelle

ruby pecan Oct 21, 2020, 6:22 AM

#

What the hell is that?

onyx dagger Oct 21, 2020, 6:22 AM

#

Stop, @lofty timber.
This is an Support Channel.

ruby pecan Oct 21, 2020, 6:22 AM

#

I want to talk to real customer service to solve this problem.

onyx dagger Oct 21, 2020, 6:23 AM

#

If you answer the bots questions correctly, It will lead you to one of the staff, @ruby pecan.

cosmic gazelle Oct 21, 2020, 6:24 AM

#

Are you sure that you haven't typed more than 30 characters in your bio? @cosmic gazelle
@onyx dagger did you guys decreased the word limit?

ruby pecan Oct 21, 2020, 6:25 AM

#

I am not in a telecommunications company. This is a game and my choice is not there in the first place. What is this? What is the use of this discord? Are there employees affiliated with this company or what

onyx dagger Oct 21, 2020, 6:27 AM

#

Probably, Try again with only 30 characters. @cosmic gazelle

lofty otter Oct 21, 2020, 6:30 AM

#

@onyx dagger hey after i signout and back signed in i go to my profile to see my picture in the game its blurry? All my frinds like me too. We play on phones

ruby pecan Oct 21, 2020, 6:32 AM

#

I am not in a telecommunications company. This is a game and my choice is not there in the first place. What is this? What is the use of this discord? Are there employees affiliated with this company or what

night cloak Oct 21, 2020, 6:32 AM

#

Stop repeating yourself. He already answered your question

#

@ruby pecan go email discord

vagrant forum Oct 21, 2020, 6:33 AM

#

No, the Moderators, Admins and Contributors are not affiliated with Tencent Games, @ruby pecan.

lofty otter Oct 21, 2020, 6:34 AM

#

@night cloak the picture in theprofile its blurry why?

onyx dagger Oct 21, 2020, 6:35 AM

#

Feel free to report this in #old, @lofty otter.

night cloak Oct 21, 2020, 6:36 AM

#

@lofty otter it’s not blurry they’re in a forcefield also avoid talking in here if you don’t have any questions you can move to #chat

jaunty ridge Oct 21, 2020, 6:37 AM

#

@onyx dagger my phone got burn in if i keep playing pubg it will be worse?

lofty otter Oct 21, 2020, 6:38 AM

#

@night cloak ok but not just me when i go to other players profile and click on the profile picture its blurry

night cloak Oct 21, 2020, 6:38 AM

#

Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game. @quartz walrus

#

@jaunty ridge if you are having heat issues you may lower your graphics

storm flumeBOT Oct 21, 2020, 6:38 AM

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @quartz walrus:

:white_small_square: http://bit.ly/37Lgfbm

quartz walrus Oct 21, 2020, 6:38 AM

#

What's wrong with pubg?? They are hacking and streaming they don't even care of reports??

night cloak Oct 21, 2020, 6:39 AM

#

@quartz walrus since it is easy to make new account yea they don't care

#

@lofty otter its a social media problem if you log in through Facebook the picture might look blurry, but when you log in via Twitter it would look clear.

#

@quartz walrus They don’t have staff members monitoring YouTube live streams 24-7 it’s our duty to report them.

jaunty ridge Oct 21, 2020, 6:40 AM

#

@jaunty ridge if you are having heat issues you may lower your graphics
@night cloak no i mean brun in(some bottom from pubg in my lcd right now)

night cloak Oct 21, 2020, 6:40 AM

#

@jaunty ridge i do not understand, you may ask a blue name

quartz walrus Oct 21, 2020, 6:42 AM

#

I just met this hacker and he is selling hacks as well

night cloak Oct 21, 2020, 6:42 AM

#

@quartz walrus on which platform? And do you have a screenshot as a proof?

lofty otter Oct 21, 2020, 6:42 AM

#

@night cloak is this problem will be fix 😒 i dont want to use twitter

night cloak Oct 21, 2020, 6:42 AM

#

Okay? Whoever uses third-party cheats will get banned.

storm flumeBOT Oct 21, 2020, 6:43 AM

#

Hello, @quartz walrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

jaunty ridge Oct 21, 2020, 6:43 AM

#

@jaunty ridge i do not understand, you may ask a blue name
@night cloak

📎 Screenshot_20201021-101250.jpg

molten canyon Oct 21, 2020, 6:43 AM

#

What's new in 10.73 mb update

night cloak Oct 21, 2020, 6:44 AM

#

@jaunty ridge Please remove the picture

#

@jaunty ridge it won't get worse usually,

jaunty ridge Oct 21, 2020, 6:44 AM

#

@jaunty ridge it won't get worse usually,
@night cloak so u know what I mean

stoic rune Oct 21, 2020, 6:45 AM

#

📎 Screenshot_2020-10-21-12-12-20-285_com.pubg.krmobile.jpg

storm flumeBOT Oct 21, 2020, 6:46 AM

#

Hello, @stoic rune!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

stoic rune Oct 21, 2020, 6:46 AM

#

Bro these guys r teaming up and killed me I got -18,ban this lame guy

jaunty ridge Oct 21, 2020, 6:46 AM

#

@jaunty ridge it won't get worse usually,
@night cloak i heard if I make my bottom (pubg custom) more invisible like 40 50 it will help

stoic rune Oct 21, 2020, 6:47 AM

#

These guys r ruining my experience

polar marshBOT Oct 21, 2020, 6:47 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 21, 2020, 6:48 AM

#

Emulator? @jaunty ridge

quartz walrus Oct 21, 2020, 6:48 AM

#

Yeah I have screenshot of proofs but I don't know his user id
I saw him streaming on facebook gaming

jaunty ridge Oct 21, 2020, 6:48 AM

#

Emulator? @jaunty ridge
@onyx dagger no one plus 7 pro

vagrant forum Oct 21, 2020, 6:48 AM

#

@jaunty ridge it happens cuz of regular overheating of the device. Try playing on lower settings and for shorter periods.

stoic rune Oct 21, 2020, 6:48 AM

#

I want to talk to ur admin

vagrant forum Oct 21, 2020, 6:48 AM

#

Regarding, @stoic rune?

stoic rune Oct 21, 2020, 6:49 AM

#

Team up and cheaters in solo@vagrant forum

vagrant forum Oct 21, 2020, 6:49 AM

#

@quartz walrus, report them on Facebook. Additionally, you may DM me the link.

#

Report them in-game, @stoic rune.

weak birch Oct 21, 2020, 6:49 AM

#

hello does anyone know a way to contact pubgm support i lost access to my account because i lost access to my bind, and now i cant sign in

quartz walrus Oct 21, 2020, 6:50 AM

#

I did report him on facebook and I'm trying to find his user id he did abused me so I won't spare him and yes I m sending u link

stoic rune Oct 21, 2020, 6:50 AM

#

@vagrant forumhow many times I report in- game,No ban on them,it's so frustrating.

jaunty ridge Oct 21, 2020, 6:51 AM

#

@jaunty ridge it happens cuz of regular overheating of the device. Try playing on lower settings and for shorter periods.
@vagrant forum I'm scared if it happens again if i play again

vagrant forum Oct 21, 2020, 6:51 AM

#

There's nothing that the discord staff can do about that other than redirecting you to the right place to report, @stoic rune. You may share your feedbacks regarding it in #old.

night cloak Oct 21, 2020, 6:51 AM

#

You do know that thousands and thousands of people are reported in game per day.

vagrant forum Oct 21, 2020, 6:51 AM

#

Used to happen on my older device, @jaunty ridge. Avoid playing for longer durations.

stoic rune Oct 21, 2020, 6:52 AM

#

Atleast tell the official dev team to Disable mic in solo(first and foremost reason for teaming up)@vagrant forum

weak birch Oct 21, 2020, 6:53 AM

#

anyway i can contact pubgm support?

vagrant forum Oct 21, 2020, 6:53 AM

#

As I said, please share your feedbacks in #old, @stoic rune. You can even share your suggestions to improve the game.

jaunty ridge Oct 21, 2020, 6:54 AM

#

Used to happen on my older device, @jaunty ridge. Avoid playing for longer durations.
@vagrant forum I heard if I make my bottom more invisible like 40 it will not happen again is it right?

vagrant forum Oct 21, 2020, 6:55 AM

#

There's no confirmation that it won't happen again. If it has happened once it could happen again in future.

arctic stump Oct 21, 2020, 6:55 AM

#

Hey what'sthe status of game returning to the play store ? Coz , I checked today and free fire is back( ps. I don't know about it's affiliation to any Chinese companies)

jaunty ridge Oct 21, 2020, 6:55 AM

#

There's no confirmation that it won't happen again. If it has happened once it could happen again in future.
@vagrant forum ok bro thank you so much

weak birch Oct 21, 2020, 6:56 AM

#

i lost account because i lost access to my bind any help please?

empty cape Oct 21, 2020, 6:57 AM

#

Bonus challenge spam

onyx dagger Oct 21, 2020, 6:59 AM

#

Please refer to this channel's pinned messages for further information, @empty cape:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

storm willow Oct 21, 2020, 6:59 AM

#

Stop spamming everywhere, contact ingame customer support. @empty cape

onyx dagger Oct 21, 2020, 7:00 AM

#

Please contact Customer Service in-game about this as only they can help you with Account related issues, @weak birch.

weak birch Oct 21, 2020, 7:00 AM

#

well how do i do that?

empty cape Oct 21, 2020, 7:00 AM

#

Thank you so much for this information

onyx dagger Oct 21, 2020, 7:00 AM

#

You're welcome. peepoHappyTeddy

#

You can contact them via in-game settings, Or from the Login page, @weak birch.

weak birch Oct 21, 2020, 7:02 AM

#

i looked and didnt find a option where it says i lost my account and also the only bind in my account

onyx dagger Oct 21, 2020, 7:02 AM

#

What do you mean by Bind? @weak birch
Your social media account?

weak birch Oct 21, 2020, 7:03 AM

#

yea

storm willow Oct 21, 2020, 7:03 AM

#

Iinked account

onyx dagger Oct 21, 2020, 7:03 AM

#

Please refer to #faq 2.8.

jovial wolf Oct 21, 2020, 7:03 AM

#

What was the 10MB update for?

storm willow Oct 21, 2020, 7:03 AM

#

All account related issues are handled by Ingame customer support. @weak birch

onyx dagger Oct 21, 2020, 7:03 AM

#

Bug fixes and performance fixes. @jovial wolf

jovial wolf Oct 21, 2020, 7:04 AM

#

Any specific bugs?

onyx dagger Oct 21, 2020, 7:04 AM

#

Major bugs?

weak birch Oct 21, 2020, 7:04 AM

#

where do i find ingame customer support?

#

i lost total complete access to my facebook account due to two auth

onyx dagger Oct 21, 2020, 7:04 AM

#

You can contact them via in-game settings, Or from the Login page, @weak birch.

weak birch Oct 21, 2020, 7:05 AM

#

oh i found it

onyx dagger Oct 21, 2020, 7:05 AM

#

Great! peepoHappyTeddy

weak birch Oct 21, 2020, 7:05 AM

#

thank you

onyx dagger Oct 21, 2020, 7:06 AM

#

You're welcome. ❤️

narrow herald Oct 21, 2020, 7:07 AM

#

Hello

onyx dagger Oct 21, 2020, 7:07 AM

#

Hi, @narrow herald.
State your issue.

narrow herald Oct 21, 2020, 7:08 AM

#

How to get promocodes?

onyx dagger Oct 21, 2020, 7:09 AM

#

You mean, Redeem codes?

narrow herald Oct 21, 2020, 7:09 AM

#

Yes

night cloak Oct 21, 2020, 7:09 AM

#

@narrow herald to redeem uc?

amber cedar Oct 21, 2020, 7:09 AM

#

Why 10mb update ?@onyx dagger

narrow herald Oct 21, 2020, 7:10 AM

#

@night cloak anything

night cloak Oct 21, 2020, 7:10 AM

#

You can use midasbuy @narrow herald

onyx dagger Oct 21, 2020, 7:10 AM

#

Bug fixes and performance fixes, @amber cedar.

narrow herald Oct 21, 2020, 7:10 AM

#

I want free codes

onyx dagger Oct 21, 2020, 7:11 AM

#

Well, You can get them from watching official PUBGM Esport videos, @narrow herald.

narrow herald Oct 21, 2020, 7:12 AM

#

Ok

night cloak Oct 21, 2020, 7:12 AM

#

Any changes in 10 mb update?? @vagrant forum

vagrant forum Oct 21, 2020, 7:13 AM

#

Patch notes aren't available yet.

#

Minor improvements expectedly.

night cloak Oct 21, 2020, 7:13 AM

#

Any official events, @narrow herald.

#

Minor improvements expectedly.
@vagrant forum okay

polar marshBOT Oct 21, 2020, 7:27 AM

#

@vapid cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south ether Oct 21, 2020, 7:30 AM

#

Will I be banned by using GFX tool

storm flumeBOT Oct 21, 2020, 7:30 AM

#

Use of unauthorized third-party software or methods, @south ether, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

split blade Oct 21, 2020, 7:37 AM

#

Hi I need Help

glacial spear Oct 21, 2020, 7:37 AM

#

📎 Screenshot_20201018-164210_PUBG_MOBILE.jpg

polar marshBOT Oct 21, 2020, 7:38 AM

#

@split blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 21, 2020, 7:39 AM

#

Kindly refer to #faq 2.12, @glacial spear.

glacial spear Oct 21, 2020, 7:39 AM

#

I need Help

storm flumeBOT Oct 21, 2020, 7:39 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @glacial spear. Remember to read through #faq before asking questions in the support channels.

glacial spear Oct 21, 2020, 7:40 AM

#

How do That ?

#

📎 Screenshot_20201019-082234_PUBG_MOBILE.jpg

#

But I can't Login

onyx dagger Oct 21, 2020, 7:42 AM

#

Try clicking on Account Banned issues. @glacial spear

glacial spear Oct 21, 2020, 7:43 AM

#

📎 Screenshot_20201019-082247_PUBG_MOBILE.jpg

polar marshBOT Oct 21, 2020, 7:43 AM

#

@glacial spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

viral sluice Oct 21, 2020, 7:50 AM

#

What for 9.3 MB update today?

onyx dagger Oct 21, 2020, 7:51 AM

#

Bug fixes and performance fix, @viral sluice.

night cloak Oct 21, 2020, 7:52 AM

#

hi i played bonus challenge and collect 3350 battle points, when i try to redeem 300 uc it didn't work (the server is busy)
and i lost my battle points
without get any uc
help me please 😢😢😢

storm flumeBOT Oct 21, 2020, 7:52 AM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

sullen crane Oct 21, 2020, 7:52 AM

#

#questions my account got stolen but i still have access through my facebook account and he is trying to unlink my facebook and i tried to contact customer service in game but no one answer me and i can prove that the account is mine through screenshots

hallow hornet Oct 21, 2020, 7:52 AM

#

Hi

storm willow Oct 21, 2020, 7:53 AM

#

@sullen crane only customer support can help with account related issues. Try contacting them again

storm flumeBOT Oct 21, 2020, 7:53 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @hallow hornet. Remember to read through #faq before asking questions in the support channels.

viral sluice Oct 21, 2020, 7:54 AM

#

Why Bonus Challenge isn't showing in Imdia

sullen crane Oct 21, 2020, 7:55 AM

#

@storm willow i am texting them from yesterday but no answer till now

onyx dagger Oct 21, 2020, 7:55 AM

#

Bonus Challenge is not available in-game and it will be available to all the players as soon as possible in the near future with new items and more challenging missions, @viral sluice.

night cloak Oct 21, 2020, 7:56 AM

#

@sullen crane only customer support can help with account related issues. Try contacting them again

#

We cannot help with this issue sorry.

sullen crane Oct 21, 2020, 7:57 AM

#

@night cloak till they answer my facebook will be unlinked

viral sluice Oct 21, 2020, 7:57 AM

#

How can I links to other platforms, unlink option isn't working

stable brook Oct 21, 2020, 7:57 AM

#

Why we got 10mb update???

young hinge Oct 21, 2020, 7:57 AM

#

@night cloak today we have got 9mb update what is it for

night cloak Oct 21, 2020, 7:58 AM

#

Bugs fixes and performance improvements, @young hinge @stable brook.

young hinge Oct 21, 2020, 7:58 AM

#

@night cloak thanks dude 👍

stable brook Oct 21, 2020, 7:58 AM

#

Bugs fixes and performance improvements, @young hinge @stable brook.
@night cloak ok

night cloak Oct 21, 2020, 7:58 AM

#

You’re very welcome!

#

I want pubg updated version for ios

storm flumeBOT Oct 21, 2020, 8:01 AM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Oct 21, 2020, 8:04 AM

#

hi i played bonus challenge and collect 3350 battle points, when i try to redeem 300 uc it didn't work (the server is busy)
and i lost my battle points
without get any uc
help me please 😥😥

onyx dagger Oct 21, 2020, 8:05 AM

#

For the players who didn't receive the UC after redeeming, upon verification the UC will be reissued to all the eligible players, Hopefully, @night cloak.

upbeat cloud Oct 21, 2020, 8:06 AM

#

I am experiencing loging failure

#

Need help

onyx dagger Oct 21, 2020, 8:07 AM

#

Please refer to #faq 4.6, @upbeat cloud.

upbeat cloud Oct 21, 2020, 8:08 AM

#

@onyx dagger I trird all points still unable to login

onyx dagger Oct 21, 2020, 8:08 AM

#

Kindly contact Customer Service about this then. @upbeat cloud

tawny zenith Oct 21, 2020, 8:08 AM

#

If this isnt permanent, Ill be so mad.

📎 Screenshot_20201021-100801_PUBG_MOBILE.jpg

onyx dagger Oct 21, 2020, 8:09 AM

#

Dont know about it, @tawny zenith.
You'll know once you get it. CBPikaThink

upbeat cloud Oct 21, 2020, 8:09 AM

#

@onyx dagger Also i contacted but they didnt helpful

onyx dagger Oct 21, 2020, 8:10 AM

#

What error is it showing by the way? @upbeat cloud

upbeat cloud Oct 21, 2020, 8:10 AM

#

Failed to login please cheak your network connection and try again

#

@onyx dagger

onyx dagger Oct 21, 2020, 8:11 AM

#

Can you try doing a Routine Repair?

storm flumeBOT Oct 21, 2020, 8:11 AM

#

Please refer to subpoint 4.6 in #faq for further information, @upbeat cloud. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

upbeat cloud Oct 21, 2020, 8:12 AM

#

I repaired routin..... Also reinstalled game but its not helpfull

#

@onyx dagger

clear spindle Oct 21, 2020, 8:12 AM

#

Yes, @tawny zenith you can find it from "Treasure".

#

Refer the bot message, @upbeat cloud.

upbeat cloud Oct 21, 2020, 8:13 AM

#

@clear spindle need help

clear spindle Oct 21, 2020, 8:13 AM

#

Please refer to subpoint 4.6 in #faq for further information, @upbeat cloud. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

upbeat cloud Oct 21, 2020, 8:14 AM

#

Bro I tried everything but not helpfull

clear spindle Oct 21, 2020, 8:14 AM

#

Have you tried with using a DNS ??

upbeat cloud Oct 21, 2020, 8:14 AM

#

What is DNS

storm flumeBOT Oct 21, 2020, 8:15 AM

#

Please refer to subpoint 4.5 in #faq for further information, @upbeat cloud. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

alpine flower Oct 21, 2020, 8:15 AM

#

@tawny zenith hmmm where can i find it?
hey guys is it regional?

upbeat cloud Oct 21, 2020, 8:16 AM

#

Yes i tried every every thing still

alpine flower Oct 21, 2020, 8:17 AM

#

If this isnt permanent, Ill be so mad.
hey guys is this regional locked event?

upbeat cloud Oct 21, 2020, 8:17 AM

#

Plzz i purchased elite pass i need to increase my RP please

storm flumeBOT Oct 21, 2020, 8:18 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

frozen schooner Oct 21, 2020, 8:20 AM

#

what is the patch update? can anyone tell me please?

night cloak Oct 21, 2020, 8:21 AM

#

Bug fixes and performance improvements.

alpine flower Oct 21, 2020, 8:22 AM

#

hey guys is this regional locked event?
????anyone

brittle jackal Oct 21, 2020, 8:23 AM

#

Hello,
Before the new Era update and the merging of server i was playing on 20ms ping now my ping is 180 & i can't play.. i know there been a ddos attacks but at least is there any temporary solution. Maybe to get average ping 80ms or something.. a lot of ppl told to use 1.1.1.1 VPN & i don't know if it's allowed!

polar marshBOT Oct 21, 2020, 8:26 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 21, 2020, 8:26 AM

#

Dont know. @alpine flower

#

Try checking your internet connection. @brittle jackal

brittle jackal Oct 21, 2020, 8:28 AM

#

@onyx dagger I'm using 5G fibers, I'm pretty sure it's not my internet 😅

jolly flower Oct 21, 2020, 8:29 AM

#

What's in today 10 mb Update

night cloak Oct 21, 2020, 8:29 AM

#

Bugs fixes and performance improvements, @jolly flower.

#

@onyx dagger thanks for your answer
put i want to know when i recive the uc? is there a specific time for that?

brittle jackal Oct 21, 2020, 8:30 AM

#

@jolly flower not much just a teaser for new zombie mode and they put recent player and clan member in same page

jolly flower Oct 21, 2020, 8:30 AM

#

@night cloak any detailed information I need to make a video on it

night cloak Oct 21, 2020, 8:30 AM

#

Not yet.

#

I have a query

#

Why didn't I get the update yet
But all others got the 10 mb update

#

@night cloak

minor zinc Oct 21, 2020, 8:34 AM

#

10 mb update was for what??

storm flumeBOT Oct 21, 2020, 8:35 AM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

vital widget Oct 21, 2020, 8:35 AM

#

@minor zinc @minor zincbug fix and increase performance 🤣🤣

frozen schooner Oct 21, 2020, 8:35 AM

#

10 mb update was for what??
@minor zinc Bugs fixes and performance improvements

night cloak Oct 21, 2020, 8:35 AM

#

@minor zinc, bug fixes and performance improvements.

minor zinc Oct 21, 2020, 8:35 AM

#

ohk thank yoi

modest urchin Oct 21, 2020, 8:36 AM

#

I am using ios and till now i dint receive any pubgmobile update...please tell me solution..

storm flumeBOT Oct 21, 2020, 8:37 AM

#

Please refer to this channel's pinned messages for further information, @modest urchin:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

onyx dagger Oct 21, 2020, 8:38 AM

#

@onyx dagger thanks for your answer
put i want to know when i recive the uc? is there a specific time for that?
No ETA (Estimated Time of Arrival), But soon, Hopefully, @night cloak.

weary helm Oct 21, 2020, 8:38 AM

#

What's New in 10mb update

spring zephyr Oct 21, 2020, 8:39 AM

#

Bugs fixes and performance improvements

weary helm Oct 21, 2020, 8:39 AM

#

Can u tell me the bugs... Bcz I'm recording video for yt

modest urchin Oct 21, 2020, 8:39 AM

#

I redeemed battle coins but i dint receive uc nor the bc..
Its showing the system is busy now.
Please tell me solution.

spring zephyr Oct 21, 2020, 8:40 AM

#

@weary helm That's not public info. So, no. GWossuKannaSip

storm flumeBOT Oct 21, 2020, 8:40 AM

#

You can contact the customer service via the game settings, @modest urchin. Refer to subpoint 5.3 in #faq for further instructions.

weary helm Oct 21, 2020, 8:40 AM

#

Please tell me some some points itself enough

#

ஆமா thala

onyx dagger Oct 21, 2020, 8:41 AM

#

Mind moving to a Discussion channel please.
Also, English.

storm flumeBOT Oct 21, 2020, 8:42 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

subtle mulch Oct 21, 2020, 8:47 AM

#

What's new 9 mb update?

weary helm Oct 21, 2020, 8:47 AM

#

Today new event not shown in my pubg account... How to get?

olive dove Oct 21, 2020, 8:50 AM

#

@subtle mulch
bug fixes and performance improvements.

subtle mulch Oct 21, 2020, 8:53 AM

#

📎 Screenshot_2020-10-21-14-19-07-154_com.pubg.krmobile.jpg

onyx dagger Oct 21, 2020, 8:53 AM

#

New event? @weary helm

weary helm Oct 21, 2020, 8:53 AM

#

@onyx dagger house of horrors Event

polar marshBOT Oct 21, 2020, 8:54 AM

#

@lunar peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@lunar peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 21, 2020, 8:55 AM

#

Try checking again after some time. @weary helm

alpine brook Oct 21, 2020, 8:57 AM

#

how to unlink linked email

onyx dagger Oct 21, 2020, 8:58 AM

#

Kindly contact Customer Service in-game about it. @alpine brook

brazen dew Oct 21, 2020, 8:58 AM

#

bruh frr how to unlink email

storm flumeBOT Oct 21, 2020, 8:58 AM

#

You can contact the customer service via the game settings, @brazen dew. Refer to subpoint 5.3 in #faq for further instructions.

brazen dew Oct 21, 2020, 8:59 AM

#

already contact customer servive yesterday, they said theres still no ways to unlink email

onyx dagger Oct 21, 2020, 9:01 AM

#

GWcmeisterPeepoShrug

alpine flower Oct 21, 2020, 9:02 AM

#

already contact customer servive yesterday, they said theres still no ways to unlink email
@brazen dewRequest them to unlink say its a hackers email

brazen dew Oct 21, 2020, 9:02 AM

#

i hope pubgm fix this problem cuz a strange email just log in my account and idk how to unlink it

#

@alpine flower i did and they said "we are sorry but there's still no other ways to unlink an email that attached to an account"

onyx dagger Oct 21, 2020, 9:03 AM

#

Feel free to share your Thoughts in #old, @brazen dew.

brazen dew Oct 21, 2020, 9:03 AM

#

okay @onyx dagger

onyx dagger Oct 21, 2020, 9:04 AM

#

Alright then.

alpine flower Oct 21, 2020, 9:05 AM

#

wait you cant unlink hackers email via in game support, im sure you can if im not wrong.??? mods help please

clear spindle Oct 21, 2020, 9:07 AM

#

Ofcourse you can remove it if you contact the in-game customer service.

paper linden Oct 21, 2020, 9:07 AM

#

I redeem uc from bonus challenge but i cannot get plz help me i lost my 3000 bonus coins .

storm flumeBOT Oct 21, 2020, 9:07 AM

#

Please refer to this channel's pinned messages for further information, @paper linden:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

clear spindle Oct 21, 2020, 9:07 AM

#

Try contacting them again, @brazen dew.

brazen dew Oct 21, 2020, 9:08 AM

#

📎 IMG_20201021_170815.jpg

#

onyx dagger Oct 21, 2020, 9:08 AM

#

Phone number/Email link function is still in BETA version.

paper linden Oct 21, 2020, 9:09 AM

#

Please help i redeem uc from bonus challenge and i cannot get it

alpine flower Oct 21, 2020, 9:09 AM

#

did you say that a hacker has linked his email? @brazen dew

brazen dew Oct 21, 2020, 9:09 AM

#

@alpine flower yes i did

onyx dagger Oct 21, 2020, 9:09 AM

#

For the players who didn't receive the UC after redeeming, upon verification the UC will be reissued to all the eligible players, Hopefully, @paper linden.
In order for that, Kindly contact Customer Service in-game.

clear spindle Oct 21, 2020, 9:10 AM

#

Can you follow these and let them know about that email is hacked, @brazen dew https://cdn.discordapp.com/attachments/481200416349224980/755060853409054749/example.webp

brazen dew Oct 21, 2020, 9:10 AM

#

@clear spindle alright i will thanks

alpine flower Oct 21, 2020, 9:13 AM

#

also one doubt (general) if i didnt buy any uc (so i will not have any reciepts) what should i do?
and if i dont know when i created the account ?

clear spindle Oct 21, 2020, 9:15 AM

#

You can tell that you haven't made any purchases.
You can view the account creation date in linked social media settings.

alpine flower Oct 21, 2020, 9:15 AM

#

oh ok thanks again

clear spindle Oct 21, 2020, 9:15 AM

#

You are welcome.

sand cipher Oct 21, 2020, 9:17 AM

#

my pubg got hack by someone or something, he link my account to his google play. the thing is.. i dont have a google play. i only link it to my facebook only. how do i unlink the google play from my pubg account? he log in to my account this morning and afternoon

storm flumeBOT Oct 21, 2020, 9:18 AM

#

You can contact the customer service via the game settings, @sand cipher. Refer to subpoint 5.3 in #faq for further instructions.

paper linden Oct 21, 2020, 9:24 AM

#

Please help me pubgm customer service is not answering or responding to my problem

#

Help

obsidian path Oct 21, 2020, 9:25 AM

#

Hey can I buy UC from SEAGM
PLEASE REPLY

paper linden Oct 21, 2020, 9:25 AM

#

I lost my 3000 battle coins and i didnt get it

torn kestrel Oct 21, 2020, 9:27 AM

#

What is the new small ingame update for

restive vapor Oct 21, 2020, 9:30 AM

#

@clear spindle Blank screen when i click on file claim option .IGN :HATExDeviLJiN
Character id:5161597907

woven fog Oct 21, 2020, 9:31 AM

#

When will ios beta come

storm flumeBOT Oct 21, 2020, 9:32 AM

#

Please refer to this channel's pinned messages for further information, @paper linden:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

elfin girder Oct 21, 2020, 9:33 AM

#

Where to get cheaper uc?

clear spindle Oct 21, 2020, 9:33 AM

#

@restive vapor Try doing a routine repair and make sure the internet is stable.

woven fog Oct 21, 2020, 9:33 AM

#

When will beta version of pubg for ios come

clear spindle Oct 21, 2020, 9:34 AM

#

@obsidian path @elfin girder Only from in game and from https://www.pubgmobile.com/pay is recommended o purchase UC.

restive vapor Oct 21, 2020, 9:34 AM

#

@clear spindle I'm using high speed internet bro

clear spindle Oct 21, 2020, 9:34 AM

#

@torn kestrel performance improvements.

#

Try doing a routine repair.

night cloak Oct 21, 2020, 9:35 AM

#

90fps problem when i changed lobby graphic

clear spindle Oct 21, 2020, 9:35 AM

#

@woven fog You can find the link pinned in #news.

#

@night cloak Device ??

night cloak Oct 21, 2020, 9:35 AM

#

@clear spindle pc

storm flumeBOT Oct 21, 2020, 9:35 AM

#

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

clear spindle Oct 21, 2020, 9:36 AM

#

Refer the pinned message in #emulator-support, @night cloak.

night cloak Oct 21, 2020, 9:36 AM

#

@storm flume i know i ask them they told me wait to pubg fix that

onyx dagger Oct 21, 2020, 9:38 AM

#

Then kindly wait. VE_pepeShrug

neat vigil Oct 21, 2020, 9:46 AM

#

hello

storm flumeBOT Oct 21, 2020, 9:46 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @neat vigil. Remember to read through #faq before asking questions in the support channels.

restive vapor Oct 21, 2020, 9:47 AM

#

@clear spindle bro i already routine repaired

polar marshBOT Oct 21, 2020, 9:49 AM

#

@neat vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin girder Oct 21, 2020, 9:50 AM

#

How do I contact pubg for partnership?

night cloak Oct 21, 2020, 9:51 AM

#

Is their any way to unlink mail ?

spring zephyr Oct 21, 2020, 9:51 AM

#

@elfin girder What exactly are you trying to say by 'partnership'?

#

@night cloak Unfortunately, you can't unlink your email for now.

night cloak Oct 21, 2020, 9:52 AM

#

Ok thx .And is bonus glitch fixed

warm flame Oct 21, 2020, 9:55 AM

#

I like to report a player for using hacks!
Id:51217153475 name:FREEhacks
Cheats:X-Ray vision, no recoil.

storm flumeBOT Oct 21, 2020, 9:55 AM

#

Hello, @warm flame!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

chilly briar Oct 21, 2020, 9:57 AM

#

Is anyone getting matched with random teammates who are on differserver?

#

Different server*

#

How to fix this?

celest shadow Oct 21, 2020, 9:58 AM

#

Please share your concerns in this regard in #old, @chilly briar. Please include the following details as it will help further investigate the issue:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

chilly briar Oct 21, 2020, 9:59 AM

#

Im on Asia server while my random teammates are on europe server.
This is happening since almost a week

carmine cargo Oct 21, 2020, 10:00 AM

#

Does anyone have an idea how to enable the built-in microphone of my Bluetooth sony whm headset for voice chat? A few people replied, but nobody gave any solution yet.

orchid raft Oct 21, 2020, 10:02 AM

#

I want to unblock my account because my account has been hacked and blocked by the hacker and I want to look at my account : ld 5482074177

celest shadow Oct 21, 2020, 10:03 AM

#

You should contact our customer service for further assistance in this regard, @orchid raft, and the customer service of your social media and/or e-mail account in question. Please refer to subpoint 5.3 and 2.8 in #faq for further instructions.

spring zephyr Oct 21, 2020, 10:04 AM

#

@elfin girder pubgmobile_business@tencent.com, here's the email ID. GWossuKannaSip

onyx dagger Oct 21, 2020, 10:06 AM

#

Feel free to report it in #old, @chilly briar.

chilly briar Oct 21, 2020, 10:07 AM

#

@onyx dagger reported

zenith echo Oct 21, 2020, 10:07 AM

#

i want uc

onyx dagger Oct 21, 2020, 10:08 AM

#

Thank you for the report! @chilly briar

#

Buy it then. GWsetmyxPeepoWeird @zenith echo

chilly briar Oct 21, 2020, 10:08 AM

#

Is there a solution for this @onyx dagger

polar marshBOT Oct 21, 2020, 10:08 AM

#

@orchid raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zenith echo Oct 21, 2020, 10:08 AM

#

i am from india 😦

onyx dagger Oct 21, 2020, 10:09 AM

#

GWcmeisterPeepoShrug @chilly briar
But as you reported, The Team will look into it, Hopefully.

#

Cant help it, GWcmeisterPeepoShrug , @zenith echo.

zenith echo Oct 21, 2020, 10:10 AM

#

ok

lavish narwhal Oct 21, 2020, 10:10 AM

#

Unable to pay as your account may be at risk 1138 #questions I can’t buy uc why?

onyx dagger Oct 21, 2020, 10:10 AM

#

Where you from, @lavish narwhal?

lavish narwhal Oct 21, 2020, 10:11 AM

#

Canada

#

@onyx dagger i am living in canada and playing this from more than 1 year and purchsed uc many times but today i am going to purchase it, but it not let me do that as your account may be at risk 1138 but why ??

onyx dagger Oct 21, 2020, 10:15 AM

#

Please contact Customer Service in-game, @lavish narwhal.

lavish narwhal Oct 21, 2020, 10:16 AM

#

@onyx dagger i tried but i am getting any replies

#

@onyx dagger i am not getting replies

eager granite Oct 21, 2020, 10:18 AM

#

I redeem uc from by battle coins but didn't get, please help?

lavish narwhal Oct 21, 2020, 10:18 AM

#

@onyx dagger last week i contact customer service for some issue regarding login and now conversations is stuck there

eager granite Oct 21, 2020, 10:18 AM

#

Help

lavish narwhal Oct 21, 2020, 10:20 AM

#

Please help

lunar wolf Oct 21, 2020, 10:20 AM

#

Please do something on pubg un ban in India

night cloak Oct 21, 2020, 10:20 AM

#

is that uzi skin given in horror of houses event permanent?

eager granite Oct 21, 2020, 10:22 AM

#

Help

night cloak Oct 21, 2020, 10:22 AM

#

My ID is hacked and hacker has linked Twitter account need to unlink him

storm flumeBOT Oct 21, 2020, 10:22 AM

#

Please refer to this channel's pinned messages for further information, @eager granite:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

You can contact the customer service via the game settings, @lavish narwhal. Refer to subpoint 5.3 in #faq for further instructions.

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

eager granite Oct 21, 2020, 10:22 AM

#

Uc redeem problem

clear spindle Oct 21, 2020, 10:22 AM

#

@night cloak yes.

#

Refer the pinned message, @eager granite.

night cloak Oct 21, 2020, 10:23 AM

#

They are not replying and hacker is trying to log in right now ...

clear spindle Oct 21, 2020, 10:23 AM

#

Only they could help you.

night cloak Oct 21, 2020, 10:24 AM

#

Is support available here ?

storm flumeBOT Oct 21, 2020, 10:24 AM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

eager granite Oct 21, 2020, 10:24 AM

#

What is the use of pin?

storm flumeBOT Oct 21, 2020, 10:24 AM

#

Please refer to this channel's pinned messages for further information, @eager granite:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

lavish narwhal Oct 21, 2020, 10:25 AM

#

Customer service not replying my question from last day

dry nest Oct 21, 2020, 10:25 AM

#

📎 Screenshot_20201021_155253_com.tencent.ig.jpg

#

Can anyone tell what's this?

polar marshBOT Oct 21, 2020, 10:26 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic stump Oct 21, 2020, 10:27 AM

#

Hey, do they give bolt action mode in sniper arcade?

eager granite Oct 21, 2020, 10:27 AM

#

Help anybody

lavish narwhal Oct 21, 2020, 10:27 AM

#

Help needed

eager granite Oct 21, 2020, 10:27 AM

#

Please

clear spindle Oct 21, 2020, 10:28 AM

#

@eager granite #questions message

eager granite Oct 21, 2020, 10:28 AM

#

Uc redeem problem

onyx dagger Oct 21, 2020, 10:28 AM

#

Probably something which will be coming in the future, @dry nest, In the game. blob_amused

clear spindle Oct 21, 2020, 10:28 AM

#

Yes @arctic stump

lavish narwhal Oct 21, 2020, 10:28 AM

#

Customer service not answering and solving my problem

eager granite Oct 21, 2020, 10:28 AM

#

What should I do?

clear spindle Oct 21, 2020, 10:28 AM

#

Wait patiently.

dry nest Oct 21, 2020, 10:29 AM

#

@onyx dagger ohh then let's wait ThinkO_O

eager granite Oct 21, 2020, 10:29 AM

#

There is nothing in pin

onyx dagger Oct 21, 2020, 10:29 AM

#

Yep. @dry nest

clear spindle Oct 21, 2020, 10:29 AM

#

@night cloak wrong place.

onyx dagger Oct 21, 2020, 10:29 AM

#

As Rock said, Wait Patiently, @eager granite.

rough ingot Oct 21, 2020, 10:30 AM

#

I actually needed some info ab hosting an official tournament and what the requirements are to do so!

dry nest Oct 21, 2020, 10:30 AM

#

pubgmt_2

maiden osprey Oct 21, 2020, 10:30 AM

#

Yesterday after redeeming battle coins worth 600 uc I didn't get it back

storm flumeBOT Oct 21, 2020, 10:30 AM

#

Please refer to this channel's pinned messages for further information, @maiden osprey:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

eager granite Oct 21, 2020, 10:31 AM

#

@rooby

#

@onyx dagger help

hollow latch Oct 21, 2020, 10:31 AM

#

4 days com
I am not get uc
Redeem battle coin

lavish narwhal Oct 21, 2020, 10:31 AM

#

Customer service not helping me

📎 image0.png

eager granite Oct 21, 2020, 10:31 AM

#

Pins how

hollow latch Oct 21, 2020, 10:32 AM

#

What i do

storm flumeBOT Oct 21, 2020, 10:32 AM

#

Please refer to this channel's pinned messages for further information, @hollow latch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

eager granite Oct 21, 2020, 10:32 AM

#

Uc redeem problem

hollow latch Oct 21, 2020, 10:32 AM

#

What is thsi

eager granite Oct 21, 2020, 10:32 AM

#

Help

olive dove Oct 21, 2020, 10:32 AM

#

The players who didn't receive the UC after redeeming, upon verification the UC will be reissued to all the eligible players. As the investigation will take some time, we appreciate your kind understanding and patience in this matter.

hollow latch Oct 21, 2020, 10:33 AM

#

I want my uc

eager granite Oct 21, 2020, 10:33 AM

#

Verification how?

olive dove Oct 21, 2020, 10:33 AM

#

@hollow latch no need to spam, i already answered you.

hollow latch Oct 21, 2020, 10:33 AM

#

4 days go i am not get uc

#

What
Nd what i do

eager granite Oct 21, 2020, 10:33 AM

#

Verification when?

chilly wren Oct 21, 2020, 10:34 AM

#

After the 10 mb update, my friend list is showing players from my clan and recents which arent added in my friend list. Is this a new thing or bug?

storm flumeBOT Oct 21, 2020, 10:34 AM

#

You can contact the customer service via the game settings, @eager granite. Refer to subpoint 5.3 in #faq for further instructions.

lavish narwhal Oct 21, 2020, 10:35 AM

#

@storm flume i tried talking to customer service but they are not giving replies

#

Here

📎 image0.png

alpine brook Oct 21, 2020, 10:36 AM

#

How fpp view is wider than tpp view?

object in front looking smaller in fpp than tpp

📎 Screenshot_20201021-160732_PUBG_MOBILE.png 📎 Screenshot_20201021-160737_PUBG_MOBILE.png

olive dove Oct 21, 2020, 10:37 AM

#

@lavish narwhal
You can try to conatct the customer support through the email.

frigid palm Oct 21, 2020, 10:37 AM

#

I Can't Delete My Account Link Please help

#

📎 Record_20201020182832.mp4

lavish narwhal Oct 21, 2020, 10:38 AM

#

@olive dove which email

olive dove Oct 21, 2020, 10:38 AM

#

@lavish narwhal
pubgmobile_cs@tencent.com

onyx dagger Oct 21, 2020, 10:41 AM

#

You need to wait patiently, That's the only way, @eager granite. GWcmeisterPeepoShrug

storm flumeBOT Oct 21, 2020, 10:42 AM

#

Hello, @frigid palm!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

elfin canopy Oct 21, 2020, 10:46 AM

#

Hello, @lavish narwhal! May I know your issue?

#

How may we help you, @granite crypt?

stuck anchor Oct 21, 2020, 10:46 AM

#

Any news on that small update released today?

Patch notes etc.

elfin canopy Oct 21, 2020, 10:47 AM

#

It was for some performance improvements, @stuck anchor.

stuck anchor Oct 21, 2020, 10:47 AM

#

Ah, gotcha. Hmm

polar marshBOT Oct 21, 2020, 10:49 AM

#

@jolly flower:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

livid vapor Oct 21, 2020, 10:51 AM

#

Hi Any Moderator Here?

elfin canopy Oct 21, 2020, 10:51 AM

#

The above embed should answer all about account suspension, @jolly flower ^

storm flumeBOT Oct 21, 2020, 10:51 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @livid vapor. Remember to read through #faq before asking questions in the support channels.

elfin canopy Oct 21, 2020, 10:51 AM

#

@livid vapor, how may we help you?

livid vapor Oct 21, 2020, 10:53 AM

#

@elfin canopy any news regarding PUBG Unb@n In India 🇮🇳 ??

marsh kraken Oct 21, 2020, 10:53 AM

#

@livid vapor No

jolly flower Oct 21, 2020, 10:53 AM

#

@elfin canopy what about Jio users thay are unable to speak in in-game mic and sometimes at least game is not opening particularly for Jio users

marsh kraken Oct 21, 2020, 10:53 AM

#

Keep an eye on #news

livid vapor Oct 21, 2020, 10:53 AM

#

@marsh kraken Ok Thanks

elfin canopy Oct 21, 2020, 10:54 AM

#

That looks like an ISP issue, @jolly flower, the user should contact ISP for it.

livid vapor Oct 21, 2020, 10:54 AM

#

Any News Regarding Bonus Challenge Return In India?

#

@elfin canopy that problem is with all jio users

marsh kraken Oct 21, 2020, 10:54 AM

#

@livid vapor you may check the Pinned messages for bonus challenge

elfin canopy Oct 21, 2020, 10:55 AM

#

That's why I said it is an ISP issue, @livid vapor.

livid vapor Oct 21, 2020, 10:55 AM

#

@elfin canopy Ohk 👌

#

@marsh kraken Which Pinned Message?

jolly flower Oct 21, 2020, 10:56 AM

#

What about bonus challenge

marsh kraken Oct 21, 2020, 10:56 AM

#

are you on mobile or pc?

livid vapor Oct 21, 2020, 10:56 AM

#

No

celest shadow Oct 21, 2020, 10:56 AM

#

You may refer to this channel's pinned messages regarding Bonus Challenge, @livid vapor @jolly flower.

livid vapor Oct 21, 2020, 10:57 AM

#

@celest shadow @marsh kraken On Mobiles We Are Unable To See Pinned Messages

elfin canopy Oct 21, 2020, 10:57 AM

#

Bonus challenge is not available in Southern Asia at the moment, @jolly flower @livid vapor.

storm flumeBOT Oct 21, 2020, 10:57 AM

#

Please refer to this channel's pinned messages for further information, @livid vapor:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

celest shadow Oct 21, 2020, 10:57 AM

#

Yes you can, refer to this. ^

livid vapor Oct 21, 2020, 10:58 AM

#

Thanks

jolly flower Oct 21, 2020, 10:59 AM

#

Is there any official websites to buy uc after pubgm ban in India

marsh kraken Oct 21, 2020, 10:59 AM

#

@jolly flower No

#

https://www.pubgmobile.com/pay

jolly flower Oct 21, 2020, 11:00 AM

#

But some Youtubers are doing videos you can buy for ..... This website

marsh kraken Oct 21, 2020, 11:00 AM

#

you can use this link for uc purchase

livid vapor Oct 21, 2020, 11:01 AM

#

📎 image0.png

#

@marsh kraken

marsh kraken Oct 21, 2020, 11:01 AM

#

this is the only official link from where you can buy uc

copper stag Oct 21, 2020, 11:01 AM

#

WHAT THE HONK IS THE SPECTATOR GLITCH, it shows stuck sometimes and and no enemies and footsteps in spectate, wtf???

marsh kraken Oct 21, 2020, 11:01 AM

#

But some Youtubers are doing videos you can buy for ..... This website
@jolly flower you are right but they are not recommended

#

@copper stag feel free to report this bug through in game or in #old

storm peak Oct 21, 2020, 11:04 AM

#

I lose my account after update linked twitter

spring zephyr Oct 21, 2020, 11:05 AM

#

@storm peak How did you lost your account? Explain in detail please.

storm flumeBOT Oct 21, 2020, 11:05 AM

#

Hello, @copper stag!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

jolly flower Oct 21, 2020, 11:05 AM

#

Will I have nay scope to get new events faster as compared to other people to make my YouTube videos faster than my competitors

rich chasm Oct 21, 2020, 11:05 AM

#

PUBG Mobile has charged my account for $49.99 UC when I only purchased it twice. So now it shows I purchased it 3 times.

storm flumeBOT Oct 21, 2020, 11:06 AM

#

You can contact the customer service via the game settings, @rich chasm. Refer to subpoint 5.3 in #faq for further instructions.

rich chasm Oct 21, 2020, 11:07 AM

#

That doesn’t work I done tried they acting like it was a joke.

marsh kraken Oct 21, 2020, 11:08 AM

#

@rich chasm You need to wait for sometime after asking your issue

alpine flower Oct 21, 2020, 11:08 AM

#

That doesn’t work I done tried they acting like it was a joke.
@rich chasm report the app to playstore then

rich chasm Oct 21, 2020, 11:09 AM

#

I see why everyone quit pubg cod the way. Legal or not I’m getting my money back this is Ridiculous

celest shadow Oct 21, 2020, 11:12 AM

#

Hello, @rich chasm. Sometimes players will purchase items or UC wrongly, we are sorry to let you know: We cannot make any kind of refund after purchasing successfully. We sincerely suggest players to confirm the transaction details before purchasing it, thank you for your support and understanding.

rich chasm Oct 21, 2020, 11:27 AM

#

I did confirm only twice I don’t see where the third one came from. That’s fine y’all can’t help me out I’m contacting TenCent now. Thanks for understanding @celest shadow

urban sorrel Oct 21, 2020, 11:32 AM

#

what was new apdate abt?

frozen schooner Oct 21, 2020, 11:33 AM

#

i use GFX tool for playing pubg mobile KR will that be a problem for my global for having it installed in my emulator???? @spring zephyr

storm flumeBOT Oct 21, 2020, 11:33 AM

#

Use of unauthorized third-party software or methods, @frozen schooner, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

urban sorrel Oct 21, 2020, 11:33 AM

#

LoL

storm flumeBOT Oct 21, 2020, 11:34 AM

#

You can now access #emulator-chat and #emulator-support, @frozen schooner. Revert this at any time by sending .emulator in #481204134859505684.

urban sorrel Oct 21, 2020, 11:34 AM

#

i deleted it 2 weeks ago

arctic stump Oct 21, 2020, 11:34 AM

#

Hey what'sthe status of game returning to the play store ? Coz , I checked today and free fire is back( ps. I don't know about it's affiliation to any Chinese companies)

urban sorrel Oct 21, 2020, 11:34 AM

#

Is there a way to earn free UC?

marsh kraken Oct 21, 2020, 11:34 AM

#

@urban sorrel minor changes

narrow herald Oct 21, 2020, 11:34 AM

#

📎 Screenshot_20201021-153324_PUBG_MOBILE.jpg

marsh kraken Oct 21, 2020, 11:34 AM

#

@urban sorrel No

urban sorrel Oct 21, 2020, 11:34 AM

#

@urban sorrel minor changes
@marsh kraken what were they?

alpine flower Oct 21, 2020, 11:35 AM

#

Is there a way to earn free UC?
@urban sorrel bonus challenge

marsh kraken Oct 21, 2020, 11:35 AM

#

@urban sorrel there are no patch notes so I can't confirm

narrow herald Oct 21, 2020, 11:35 AM

#

Can we get this uzi for 600 candy?

urban sorrel Oct 21, 2020, 11:35 AM

#

I don't have the moonlight masion house of horrors why?

forest jewel Oct 21, 2020, 11:37 AM

#

hey , would like to ask how to get the title " pubg mobile partner ' as im a content creator

marsh kraken Oct 21, 2020, 11:37 AM

#

@urban sorrel which region are you playing from?

spring zephyr Oct 21, 2020, 11:37 AM

#

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.
@forest jewel ^

urban sorrel Oct 21, 2020, 11:38 AM

#

@urban sorrel which region are you playing from?
@marsh kraken ME

marsh kraken Oct 21, 2020, 11:38 AM

#

@urban sorrel not the server the region

heavy vortex Oct 21, 2020, 11:38 AM

#

You had to have the uzi from treasure crates in order to open that haunted house. @narrow herald

spring zephyr Oct 21, 2020, 11:38 AM

#

Can we get this uzi for 600 candy?
@narrow herald No, that's for unlocking that room. You can unlock that room for free if you have that skin.

narrow herald Oct 21, 2020, 11:38 AM

#

Okey got it

urban sorrel Oct 21, 2020, 11:38 AM

#

pakistan @marsh kraken

marsh kraken Oct 21, 2020, 11:39 AM

#

@urban sorrel have you changed your server in game from the country option in settings?

forest jewel Oct 21, 2020, 11:39 AM

#

@spring zephyr define contribution in the community ? like helping out and stuff ? and what about the role content creator may i know the steps please to become and active member to get the chance of getting the title

urban sorrel Oct 21, 2020, 11:39 AM

#

yes

marsh kraken Oct 21, 2020, 11:39 AM

#

and what's the server you have changed to?

urban sorrel Oct 21, 2020, 11:40 AM

#

ME is my new server

marsh kraken Oct 21, 2020, 11:40 AM

#

wait a sec

spring zephyr Oct 21, 2020, 11:40 AM

#

@forest jewel Asking for the title = No.
The community team decides which content creator gets that title if they are eligible for that title.

#

@urban sorrel Check again, you should have that event. Can you post a screenshot of the event page if you don't have that event. suspicious

urban sorrel Oct 21, 2020, 11:44 AM

#

where can I find it?

spring zephyr Oct 21, 2020, 11:45 AM

#

Check the top right side of your screen when you are in the lobby.

urban sorrel Oct 21, 2020, 11:47 AM

#

yes i don't have it

#

I have the moonlight mansion one in which you open doors

ornate jungle Oct 21, 2020, 11:48 AM

#

Selam

marsh kraken Oct 21, 2020, 11:48 AM

#

@ornate jungle how may we help you?

ornate jungle Oct 21, 2020, 11:49 AM

#

Help

plain patio Oct 21, 2020, 11:50 AM

#

PUBG I HATE YOU...
I just spent 6k uc, I got the red legendary set and my game crashed... I reopen it, I lost my 6k uc and the set
WHY ???????

ornate jungle Oct 21, 2020, 11:51 AM

#

Admin

#

Hepl Me Pliss

#

I Have Many Tricks In The Game Please Help

polar marshBOT Oct 21, 2020, 11:54 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jolly flower Oct 21, 2020, 11:57 AM

#

Why some people will not get 10mb update till now thay are unable to team up with their friends in-game

storm flumeBOT Oct 21, 2020, 11:58 AM

#

Please refer to this channel's pinned messages for further information, @jolly flower:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak Oct 21, 2020, 11:59 AM

#

is the uzi skin in horror of houses event permanent?

jolly flower Oct 21, 2020, 12:00 PM

#

Pins are not showing in my Mobile

onyx dagger Oct 21, 2020, 12:00 PM

#

Probably, @night cloak.
You'll get to know when you get it, If its there. pikathink

alpine flower Oct 21, 2020, 12:00 PM

#

Why some people will not get 10mb update till now thay are unable to team up with their friends in-game
@jolly flower hmm you from india ? try changing dns

onyx dagger Oct 21, 2020, 12:01 PM

#

The patch update is slowly being rolled out, Please wait patiently. @jolly flower
Most of them got the update.

plain patio Oct 21, 2020, 12:01 PM

#

PUBG I HATE YOU...
I just spent 6k uc, I got the red legendary set and my game crashed... I reopen it, I lost my 6k uc and the set
WHY ???????
I don't understand what happened😭

night cloak Oct 21, 2020, 12:01 PM

#

Probably, @night cloak.
You'll get to know when you get it. :pikathink:
@onyx dagger u cant answer like this....please say

onyx dagger Oct 21, 2020, 12:02 PM

#

Please contact Customer Service in-game about this, @plain patio.

jolly flower Oct 21, 2020, 12:03 PM

#

Can we expect vehicle skin in next season

alpine flower Oct 21, 2020, 12:04 PM

#

Can we expect vehicle skin in next season
@jolly flower leave a suggestion in #old

night cloak Oct 21, 2020, 12:05 PM

#

are u saying r not bruh

jolly flower Oct 21, 2020, 12:06 PM

#

Can we get any events to get character vouchers in this season or we can wait till s16 please don't say today we get that

storm flumeBOT Oct 21, 2020, 12:06 PM

#

Please refer to subpoint 2.8 in #faq for further information, @chilly cliff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Oct 21, 2020, 12:07 PM

#

@jolly flower Feel free to send your feedbacks in #old.

heavy vortex Oct 21, 2020, 12:07 PM

#

Already told in #pubg-mobile .. there's no uzi skin as a reward in the event.. For unlocking an exclusive haunted house in the event.. You need to have the uzi skin from shop by yourself from before.. @night cloak

chilly cliff Oct 21, 2020, 12:08 PM

#

@polar marsh my account not suspended what fb link my pubg I'd today playing pubg not issue what fb account disable and tell me without fb why pubg on

storm flumeBOT Oct 21, 2020, 12:08 PM

#

Please refer to subpoint 2.8 in #faq for further information, @chilly cliff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wheat lake Oct 21, 2020, 12:13 PM

#

Will iphone xr will get 90 fps in future update

onyx dagger Oct 21, 2020, 12:14 PM

#

Probably. Feel free to share your Feedbacks in #old, @wheat lake.

wheat lake Oct 21, 2020, 12:15 PM

#

@spring zephyr Will iphone xr will get 90 fps in future update

night cloak Oct 21, 2020, 12:15 PM

#

buy iphone 12 pro max

@spring zephyr Will iphone xr will get 90 fps in future update
@wheat lake

wheat lake Oct 21, 2020, 12:16 PM

#

@night cloak i ask it will come or not

chilly cliff Oct 21, 2020, 12:16 PM

#

Bhai Facebook account bnd hogya mera aur pubg Facebook s connect h agar logout hogyi to bina Facebook nhi khulegi to kya solutions h iska

wheat lake Oct 21, 2020, 12:17 PM

#

@onyx dagger

storm flumeBOT Oct 21, 2020, 12:17 PM

#

Please do not use languages other than English, @chilly cliff. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak Oct 21, 2020, 12:17 PM

#

I had redeemed bonus challenge voucher with battle coin in bonus challenge redeem section, it showed system busy please try again later then the battle coin got deducted and I didn't get nothing

Pubg mobile please help me

I'd :- 乡Sdk父
5192085164

wheat lake Oct 21, 2020, 12:17 PM

#

@onyx dagger Will iphone xr will get 90 fps in future update

chilly cliff Oct 21, 2020, 12:17 PM

#

@storm flume why

spring zephyr Oct 21, 2020, 12:18 PM

#

@spring zephyr Will iphone xr will get 90 fps in future update
@wheat lake No, it doesn't support 90 FPS.

wheat lake Oct 21, 2020, 12:18 PM

#

@night cloak bro same to me since been 4 days till I didn't get my uc back bro

#

@spring zephyr but it support 60 fps in hdr why it does not support 90 fps ?? Please explain me bro

#

@spring zephyr what happen bro

#

Hello@all

lavish wasp Oct 21, 2020, 12:28 PM

#

Some one from Iraq stole my account then he stole my gmail and Twitter account after that Google stopped gmail account but still Twitter we can sign to game both of us by Twitter and he made an e-mail with his phone so can stole it for ever I want from pubg to unlink e-mail as fast as it can

My id is 5365545049

I am from Libya

And my phone is SAMSUNG A50

I joined to game in

12/3/2019

please answer me here

Thanks

spring zephyr Oct 21, 2020, 12:28 PM

#

@wheat lake To run the game at 90 FPS, you need 90hz display, iPhone XR has 60hz.

storm flumeBOT Oct 21, 2020, 12:28 PM

#

You can contact the customer service via the game settings, @lavish wasp. Refer to subpoint 5.3 in #faq for further instructions.

wheat lake Oct 21, 2020, 12:28 PM

#

@spring zephyr thanks bro

storm flumeBOT Oct 21, 2020, 12:28 PM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

wheat lake Oct 21, 2020, 12:29 PM

#

@spring zephyr what Apple device can support 90 fps bro

sand path Oct 21, 2020, 12:29 PM

#

Only iPads.

wheat lake Oct 21, 2020, 12:29 PM

#

@sand path 😭😭

lavish wasp Oct 21, 2020, 12:29 PM

#

I don't know how

sand path Oct 21, 2020, 12:30 PM

#

None of the iPhones have more than 60hz display, @wheat lake.

#

Nothing can be done.

lavish wasp Oct 21, 2020, 12:30 PM

#

Machete

wheat lake Oct 21, 2020, 12:30 PM

#

@sand path thanks idont know all the things about apple device

lavish wasp Oct 21, 2020, 12:30 PM

#

Any one explain for me

#

Help

charred warren Oct 21, 2020, 12:31 PM

#

What's today new update???

woven atlas Oct 21, 2020, 12:31 PM

#

@charred warren just some bug fixes

lavish wasp Oct 21, 2020, 12:32 PM

#

Some one from Iraq stole my account then he stole my gmail and Twitter account after that Google stopped gmail account but still Twitter we can sign to game both of us by Twitter and he made an e-mail with his phone so can stole it for ever I want from pubg to unlink e-mail as fast as it can

My id is 5365545049

I am from Libya

And my phone is SAMSUNG A50

I joined to game in

12/3/2019

please answer me here

Thanks

Any one help

charred warren Oct 21, 2020, 12:32 PM

#

When tournament option will come in usa country??

wheat lake Oct 21, 2020, 12:33 PM

#

@lavish wasp bro I think you have no answer here bro

storm flumeBOT Oct 21, 2020, 12:34 PM

#

You can contact the customer service via the game settings, @lavish wasp. Refer to subpoint 5.3 in #faq for further instructions.

lavish wasp Oct 21, 2020, 12:34 PM

#

Where can I find answer

sick shale Oct 21, 2020, 12:35 PM

#

Contact customer service in-game, @lavish wasp you can follow this

📎 example.webp

lavish wasp Oct 21, 2020, 12:35 PM

#

Don't is that work?

wheat lake Oct 21, 2020, 12:35 PM

#

This is your answer bro

lavish wasp Oct 21, 2020, 12:36 PM

#

Is that work?

charred warren Oct 21, 2020, 12:36 PM

#

When tournament option will come in usa country??

wheat lake Oct 21, 2020, 12:36 PM

#

Yeah@lavish wasp

lavish wasp Oct 21, 2020, 12:36 PM

#

But he linked with phone number

#

Can pubg unlink it

charred warren Oct 21, 2020, 12:37 PM

#

When tournament option will come in usa country??

wheat lake Oct 21, 2020, 12:37 PM

#

@lavish wasp I am not the offical member bro

sick shale Oct 21, 2020, 12:37 PM

#

@lavish wasp You can also ask the customer service about this issue. we can't help with in-game account issues here

charred warren Oct 21, 2020, 12:37 PM

#

When tournament option will come in usa country??

lavish wasp Oct 21, 2020, 12:37 PM

#

I am in problem

wheat lake Oct 21, 2020, 12:38 PM

#

@sick shale how to become moderator bro

lavish wasp Oct 21, 2020, 12:38 PM

#

Where can I find offical members

storm flumeBOT Oct 21, 2020, 12:38 PM

#

Please refer to subpoint 6.2 in #faq for further information, @wheat lake. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wheat lake Oct 21, 2020, 12:38 PM

#

Rebel is offical I think so

charred warren Oct 21, 2020, 12:39 PM

#

When tournament option will come in usa country??

heady tendon Oct 21, 2020, 12:39 PM

#

how can i use premuim crate coupon

wheat lake Oct 21, 2020, 12:39 PM

#

@charred warren which tournament bonus challenge or some thing else bro

sick shale Oct 21, 2020, 12:39 PM

#

@lavish wasp Please don't repeat same questions, only customer service can help you with this issue. Contact them as soon as possible before things get worse

charred warren Oct 21, 2020, 12:39 PM

#

@wheat lake bonus challange bro

wheat lake Oct 21, 2020, 12:39 PM

#

@heady tendon next week bro

sick shale Oct 21, 2020, 12:40 PM

#

@heady tendon Premium crates are not available at this moment, will be added back very soon

heady tendon Oct 21, 2020, 12:40 PM

#

what next week?

wheat lake Oct 21, 2020, 12:40 PM

#

@charred warren bro i you will soon as soon as possible it take 2 or 3 days

lavish wasp Oct 21, 2020, 12:40 PM

#

They don't give me answer

heady tendon Oct 21, 2020, 12:40 PM

#

should i wait to next week?

lavish wasp Oct 21, 2020, 12:40 PM

#

Because I am in Arabic server

wheat lake Oct 21, 2020, 12:40 PM

#

@heady tendon you can use premium crate in next week

storm flumeBOT Oct 21, 2020, 12:41 PM

#

You can contact the customer service via the game settings, @lavish wasp. Refer to subpoint 5.3 in #faq for further instructions.

charred warren Oct 21, 2020, 12:41 PM

#

@wheat lake in usa bro

lavish wasp Oct 21, 2020, 12:41 PM

#

Rebel

wheat lake Oct 21, 2020, 12:41 PM

#

@charred warren yeah

#

Just wait for 2 day you will get @charred warren

charred warren Oct 21, 2020, 12:42 PM

#

@wheat lake there is a option to redeem only

wheat lake Oct 21, 2020, 12:42 PM

#

@charred warren there is a bug so don't redeem now

charred warren Oct 21, 2020, 12:43 PM

#

@wheat lake I redeemed 20 days before

icy night Oct 21, 2020, 12:44 PM

#

Is Miss J is name of new Upcoming Character??

charred warren Oct 21, 2020, 12:44 PM

#

@sick shale When tournament option will come in usa country??

storm flumeBOT Oct 21, 2020, 12:44 PM

#

Please refer to this channel's pinned messages for further information, @charred warren:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

woven atlas Oct 21, 2020, 12:44 PM

#

No news about it. Keep an eye on #news@icy night

icy night Oct 21, 2020, 12:46 PM

#

Pubg Malaysia posted and Video on it says coming on 23 oct

drowsy lava Oct 21, 2020, 12:47 PM

#

Hello.. i have account issue can you help me pls??

celest shadow Oct 21, 2020, 12:47 PM

#

Can you DM me the link to the post, @icy night?

#

How may I help you, @drowsy lava?

icy night Oct 21, 2020, 12:48 PM

#

Yes

marsh sable Oct 21, 2020, 12:50 PM

#

Hi i have hack need reprot

celest shadow Oct 21, 2020, 12:50 PM

#

Feel free to DM me, @marsh sable.

marsh sable Oct 21, 2020, 12:50 PM

#

I have attachment

polar marshBOT Oct 21, 2020, 12:50 PM

#

@drowsy lava:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

marsh sable Oct 21, 2020, 12:51 PM

#

Code hack

icy night Oct 21, 2020, 12:52 PM

#

Did lily

wheat lake Oct 21, 2020, 12:52 PM

#

@woven atlas
Any news regarding Pubg coming back to India? Saw a job posting by PUBG Corp in LinkedIn

@Al FlufffyBunny

#

@celest shadow
Any news regarding Pubg coming back to India? Saw a job posting by PUBG Corp in LinkedIn

@Al FlufffyBunny

marsh sable Oct 21, 2020, 12:52 PM

#

@celest shadow are you admin i have hack tools need reports

icy night Oct 21, 2020, 12:54 PM

#

They will not confirm that here

#

There will be official announcement

storm flumeBOT Oct 21, 2020, 12:55 PM

#

We provide support only for the global English version of PUBG MOBILE here.

celest shadow Oct 21, 2020, 12:55 PM

#

You may DM me, @marsh sable.

marsh sable Oct 21, 2020, 12:55 PM

#

@celest shadow can i send to you private

celest shadow Oct 21, 2020, 12:56 PM

#

Yes you can.

warped parcel Oct 21, 2020, 12:56 PM

#

Thanks you all 😊

pure spruce Oct 21, 2020, 12:56 PM

#

where can i suggest stuffs?

sick shale Oct 21, 2020, 12:57 PM

#

In #old

night cloak Oct 21, 2020, 1:02 PM

#

Hello i want to know how to redeem battle coins in tournament

lavish wasp Oct 21, 2020, 1:04 PM

#

Rebel

#

Can you answer on private

night cloak Oct 21, 2020, 1:04 PM

#

Redeem section is empty

lavish wasp Oct 21, 2020, 1:04 PM

#

Some minutes

night cloak Oct 21, 2020, 1:05 PM

#

Give me answer

sick shale Oct 21, 2020, 1:05 PM

#

@lavish wasp I've answered you, we can't help with account related issues

#

@limpid marsh Block him, we don't moderate DMs unless it's advertising

night cloak Oct 21, 2020, 1:05 PM

#

Any reply?

lavish wasp Oct 21, 2020, 1:06 PM

#

I want you to talk to them they don't answer Arabic account and I give you information please

sick shale Oct 21, 2020, 1:06 PM

#

@night cloak Can you even play in the event?

night cloak Oct 21, 2020, 1:06 PM

#

Yup

#

Im playing tournament event but i cant redeem

lavish wasp Oct 21, 2020, 1:06 PM

#

My account so strong don't want lose it

night cloak Oct 21, 2020, 1:07 PM

#

Bcz redeem section is empty no offers

lavish wasp Oct 21, 2020, 1:07 PM

#

Please rebel

celest shadow Oct 21, 2020, 1:07 PM

#

Feel free to block the user, @limpid marsh.

night cloak Oct 21, 2020, 1:08 PM

#

Any news about bonous challenge

storm flumeBOT Oct 21, 2020, 1:08 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

onyx dagger Oct 21, 2020, 1:08 PM

#

Dont know, @wheat lake.
Kindly Wait for the Official news.

dawn zinc Oct 21, 2020, 1:09 PM

#

Hi

night cloak Oct 21, 2020, 1:09 PM

#

Holly...,,

storm flumeBOT Oct 21, 2020, 1:09 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @dawn zinc. Remember to read through #faq before asking questions in the support channels.

dawn zinc Oct 21, 2020, 1:09 PM

#

I got a problem with my pfp ing. where it gets blurry, any solutions?

#

btw the pfp is from my fb, and gmail account.

onyx dagger Oct 21, 2020, 1:10 PM

#

Kindly report this in #old, @dawn zinc.
This is an known issue.

dawn zinc Oct 21, 2020, 1:10 PM

#

Okay, thnx.

onyx dagger Oct 21, 2020, 1:10 PM

#

You're welcome.

night cloak Oct 21, 2020, 1:14 PM

#

why i got a 10mb update today?

sick shale Oct 21, 2020, 1:14 PM

#

@night cloak A new patch for bug fixes and performance improvements

night cloak Oct 21, 2020, 1:15 PM

#

@sick shale oh thankyou

#

Hi

#

I have proof of a guy using hacks.What to do for fastest action

storm flumeBOT Oct 21, 2020, 1:16 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Oct 21, 2020, 1:16 PM

#

Thx

#

U guys too go and reprot take ss form me

📎 IMG_20201021_111533_771.jpg 📎 IMG_20201021_111536_296.jpg 📎 IMG_20201021_111531_950.jpg

#

He did carding too

#

Hussin what's the problem?

#

I am unable to give screenshot to them as I don't have a youtube channel

sick shale Oct 21, 2020, 1:22 PM

#

You can upload screenshots in Imgur

sand path Oct 21, 2020, 1:23 PM

#

@ruby pecan, banned.

onyx dagger Oct 21, 2020, 1:23 PM

#

peepoHappyTeddy

night cloak Oct 21, 2020, 1:24 PM

#

I don't know what it is

sick shale Oct 21, 2020, 1:24 PM

#

@ruby pecan Use #discord in the next time

#

@night cloak Use any hosting service then get the link of your screenshot

night cloak Oct 21, 2020, 1:25 PM

#

I wrote them to msg me on Gmail I will send 😎

abstract wolf Oct 21, 2020, 1:26 PM

#

Is it legal to use 3x vpn

night cloak Oct 21, 2020, 1:26 PM

#

G

#

I have all the hacking stuff people use and knowledge .If u think I can help pubg I will be glad to help u make a fair game

storm flumeBOT Oct 21, 2020, 1:26 PM

#

Please refer to subpoint 3.19 in #faq for further information, @abstract wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

onyx dagger Oct 21, 2020, 1:26 PM

#

BanPan event exist, @night cloak.

night cloak Oct 21, 2020, 1:26 PM

#

But I never use them as this is bas

celest shadow Oct 21, 2020, 1:27 PM

#

Usage of VPN is not recommended, @abstract wolf.

#

Feel free to DM me the files, @night cloak.

night cloak Oct 21, 2020, 1:27 PM

#

Sure let's talk

abstract wolf Oct 21, 2020, 1:29 PM

#

3x VPN says that they will give less ping in their ad

spring zephyr Oct 21, 2020, 1:29 PM

#

Usage of VPN is not recommended.

onyx dagger Oct 21, 2020, 1:29 PM

#

Also,
Please refer to subpoint 3.19 in #faq for further information, @abstract wolf.

abstract wolf Oct 21, 2020, 1:30 PM

#

Will VPN b___a____n account?

sick shale Oct 21, 2020, 1:31 PM

#

Stop repeating questions, it's not recommended and you can contact customer service for further information

night cloak Oct 21, 2020, 1:34 PM

#

Hello

#

Hi, how can I assist you?

#

How can I fix this ?

📎 unknown.png

#

That's an emulator, and please type .emulator on #481204134859505684 .

storm flumeBOT Oct 21, 2020, 1:35 PM

#

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

night cloak Oct 21, 2020, 1:35 PM

#

Alright, thank you.

thin halo Oct 21, 2020, 1:35 PM

#

@night cloak Please head to #emulator-support

cyan mauve Oct 21, 2020, 1:38 PM

#

is there anyway to have a live chat with PUBG Mobile support team instead of bots?

storm flumeBOT Oct 21, 2020, 1:38 PM

#

You can contact the customer service via the game settings, @cyan mauve. Refer to subpoint 5.3 in #faq for further instructions.

frosty shoal Oct 21, 2020, 1:39 PM

#

My account hack again can you help i contact customer service

night blade Oct 21, 2020, 1:40 PM

#

Is pubg dead ?????

onyx dagger Oct 21, 2020, 1:40 PM

#

And did they reply? @frosty shoal

frosty shoal Oct 21, 2020, 1:40 PM

#

Yes i contact tomorrow

onyx dagger Oct 21, 2020, 1:40 PM

#

What is the issue? @night blade

night cloak Oct 21, 2020, 1:40 PM

#

Whyyy

📎 IMG_20201021_153431.jpg

onyx dagger Oct 21, 2020, 1:41 PM

#

They're asking you to wait, @night cloak. GWcmeisterPeepoShrug

frosty shoal Oct 21, 2020, 1:41 PM

#

📎 image0.png

night cloak Oct 21, 2020, 1:41 PM

#

It has been 3 days already and it's still the same answer

📎 Screenshot_2020-10-21-14-49-46-213_com.tencent.ig.jpg

onyx dagger Oct 21, 2020, 1:41 PM

#

As they say, It will take around 30 days, @frosty shoal.

frosty shoal Oct 21, 2020, 1:42 PM

#

@onyx dagger today my id is recovered and indonesian hacker hack account again

onyx dagger Oct 21, 2020, 1:42 PM

#

Again? @frosty shoal

frosty shoal Oct 21, 2020, 1:42 PM

#

Yes

onyx dagger Oct 21, 2020, 1:42 PM

#

Did he hack your social media account?

frosty shoal Oct 21, 2020, 1:42 PM

#

@onyx dagger my id hacked on saturday and today i got 10 mb update

night cloak Oct 21, 2020, 1:43 PM

#

Bro use stronger passwords and link email

onyx dagger Oct 21, 2020, 1:43 PM

#

Did he hack your social media account?
?? @frosty shoal

frosty shoal Oct 21, 2020, 1:43 PM

#

Nope @onyx dagger he hacked ingame account my account login with facebook and i link with apple

onyx dagger Oct 21, 2020, 1:44 PM

#

Oh. Kindly contact Customer Service in-game about this, Then.

frosty shoal Oct 21, 2020, 1:44 PM

#

I contact again

onyx dagger Oct 21, 2020, 1:44 PM

#

And did they reply this time?

frosty shoal Oct 21, 2020, 1:44 PM

#

He said wait 30 days again

onyx dagger Oct 21, 2020, 1:44 PM

#

Then you need to wait. GWcmeisterPeepoShrug @frosty shoal

frosty shoal Oct 21, 2020, 1:45 PM

#

Oky

onyx dagger Oct 21, 2020, 1:45 PM

#

Alright then.

wheat lake Oct 21, 2020, 1:45 PM

#

@onyx dagger hi

onyx dagger Oct 21, 2020, 1:45 PM

#

Hello, @wheat lake.
State your issue.

wheat lake Oct 21, 2020, 1:46 PM

#

@onyx dagger I need to message you bro

onyx dagger Oct 21, 2020, 1:46 PM

#

About?

wheat lake Oct 21, 2020, 1:46 PM

#

Private

#

Account hacked@onyx dagger

onyx dagger Oct 21, 2020, 1:47 PM

#

So is your account hacked right now? @wheat lake

wheat lake Oct 21, 2020, 1:48 PM

#

@onyx dagger not my account it's my friends account but he is arabic he don't understand English so I doing this I can give what information you need bro

blissful shard Oct 21, 2020, 1:48 PM

#

I can't activate the ultra audio, I installed it but it doesn't work, I already cleaned all the game data and installed it again, but after today's update it doesn't accept to be clicked to be activated

📎 Screenshot_2020-10-21-10-44-52-181_com.tencent.ig.jpg

onyx dagger Oct 21, 2020, 1:48 PM

#

Please contact Customer Service in-game about this as only they can help you with Account related issues, @wheat lake.

wheat lake Oct 21, 2020, 1:49 PM

#

@onyx dagger I contact but I didn't give proper information but they said this

#

📎 Screenshot_2020-10-21-18-57-23-355_com.tencent.ig.png

onyx dagger Oct 21, 2020, 1:49 PM

#

Can you try doing a routine repair? @blissful shard

#

They did, @wheat lake.
They're telling you to wait for 30 days.

blissful shard Oct 21, 2020, 1:51 PM

#

I already did, and it is there installing everything again, but there is no option to install the ultra HD audio, much less I activate it

wheat lake Oct 21, 2020, 1:51 PM

#

@onyx dagger but I didnt give any proper information bro

onyx dagger Oct 21, 2020, 1:52 PM

#

Probably ultra HD audio doesnt work for your Device, @blissful shard. GWcmeisterPeepoShrug

#

Feel free to create another conversation then. @wheat lake

wheat lake Oct 21, 2020, 1:52 PM

#

@onyx dagger how to create I don't know how to create

onyx dagger Oct 21, 2020, 1:52 PM

#

You just have to state your issue again, There. @wheat lake

blissful shard Oct 21, 2020, 1:53 PM

#

It always worked, my phone is fully compatible with anything in this world today, this is a bug in the game

wheat lake Oct 21, 2020, 1:53 PM

#

@onyx dagger thanks for your help bro

onyx dagger Oct 21, 2020, 1:53 PM

#

Feel free to report it in #old then.

wheat lake Oct 21, 2020, 1:53 PM

#

@blissful shard what mobile did you using bro

onyx dagger Oct 21, 2020, 1:53 PM

#

You're welcome, @wheat lake! peepoHappyTeddy

blissful shard Oct 21, 2020, 1:54 PM

#

Xiaomi mi 8 pro, 8 ram, 128 rom

wheat lake Oct 21, 2020, 1:54 PM

#

@onyx dagger winner

#

@blissful shard did 90 fps support

#

@blissful shard nice mobile bro

#

@onyx dagger this is my own issue in bonus challenge bro

#

@onyx dagger I redeem uc in 18/10/2020 till now i didnt got my uc back bro please

onyx dagger Oct 21, 2020, 1:56 PM

#

For the players who didn't receive the UC after redeeming, upon verification the UC will be reissued to all the eligible players, Hopefully. @wheat lake

For this, You need to contact Customer Service in-game.

wheat lake Oct 21, 2020, 1:56 PM

#

Ok bro

onyx dagger Oct 21, 2020, 1:57 PM

#

Alright then.

wheat lake Oct 21, 2020, 1:57 PM

#

@onyx dagger again thank you for your help bri

quasi magnet Oct 21, 2020, 1:57 PM

#

@onyx dagger plis help me name pubg mobile DIDER10

onyx dagger Oct 21, 2020, 1:57 PM

#

You're very welcome! @wheat lake peepoHappyTeddy

#

Did your account get suspended from the game, @quasi magnet?

polar marshBOT Oct 21, 2020, 1:58 PM

#

@quasi magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 21, 2020, 2:00 PM

#

MODS!?

onyx dagger Oct 21, 2020, 2:00 PM

#

What's the issue? @night cloak

night cloak Oct 21, 2020, 2:01 PM

#

@onyx dagger umm i wanna play w/ my friend but when i invite it shows that player does not have the latest version whereas he has the latese version

onyx dagger Oct 21, 2020, 2:01 PM

#

Please refer to this channel's pinned messages for further information, @night cloak:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

night cloak Oct 21, 2020, 2:03 PM

#

@onyx dagger okay but when can i play with him

onyx dagger Oct 21, 2020, 2:03 PM

#

When you update the game, You will be able to play.

night cloak Oct 21, 2020, 2:03 PM

#

@onyx dagger i updated it

onyx dagger Oct 21, 2020, 2:04 PM

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Then probably, Your friend didnt.

night cloak Oct 21, 2020, 2:04 PM

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@onyx dagger no he did

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@onyx dagger ;-;