Help!! i was getting 40 pings in middle east but last game got crashed and i am getting red pings now. any fix will be appreciated
#questions
minor kite
dark stag
Wtf why i cant ?
junior birch
Can I something in world chat or exchange chat every time I see nsfw pfps and begging for popularities, this is also bad because i’m under 16- age they use nsfw pfps because of popularity, it’s extremely not fair.
minor kite
Help!! i was getting 40 pings in middle east but last game got crashed and i am getting red pings now. any fix will be appreciated
can anyone help me?
dark stag
Why i cant unlink my email ?
spring zephyr
@dark stag The Email linking feature is still in Beta. You can't unlink your linked emails. Feel free to give your feedbacks about this in #old.
cobalt axle
@spring zephyr Hey how can i download pubg mobile in ios from india plssss tell i m unable to download pls tell
elfin canopy
Try routine repairing your game, @minor kite.
And restart your router, see if that fixes it
dark stag
Someone linked his email on my account and he’s opening my account i don’t know what to do he’s deleting my friends and I can’t do anything 🤷🏼
minor kite
Try routine repairing your game, @minor kite.
@elfin canopy what is routine repair?
elfin canopy
Logout your account and you may find the option to repair game on "login screen", @minor kite.
minor kite
And restart your router, see if that fixes it
@elfin canopy already done that. Actually recently the server got crashed and more than 50 players were disconnected. after that we are getting red pings in middle east in every game
elfin canopy
Try repairing the game.
minor kite
ok but my friend reinstalled the game and he is still facing same issue
dark stag
@spring zephyr Someone linked his email on my account and he’s opening my account i don’t know what to do he’s deleting my friends and I can’t do anything 🤷🏼
elfin canopy
May I have your internet test results along with jitter and latency, @minor kite?
minor kite
let me upload
quick ore
I am getting Error message, "Account has been logged in with a newer version of the game, please update to the latest version of the game. But I already have the latest version on my device. I think someone has hacked my account.
My account ID is 5121473589
I have logged in to this account using Facebook and I have linked my Google Play Games account to it as well.
I have tried all the measures suggested by PUBG Mobile. I cleared cache and data, did repair and also uninstalled and reinstalled PUBG Mobile. But nothing is working.
But the issue is not resolved.
I have attached a screenshot of the message I get when I try to log in.
Please help me out.
Thanks and Regards,
Hellboy Joy
storm flumeBOT
You can contact the customer service via the game settings, @quick ore. Refer to subpoint 5.3 in #faq for further instructions.
minor kite
actually i am getting usual pings in other servers like asia and europe but middle east was giving me lowest possible and after the server crashed the pings messed up. i think its not an internet issue @elfin canopy
proud storm
when bonus challenge comes?
quick ore
I have contacted in-game support for 10 times but everytime I get message to do Repair, clear cache etc. I've been doing this for more than a month. Still no proper response.
minor kite
actually i am getting usual pings in other servers like asia and europe but middle east was giving me lowest possible and after the server crashed the pings messed up. i think its not an internet issue
@elfin canopy
quick ore
@elfin canopy can you please help me out with my problem ?
short eagle
only customer service can help with account related issue @quick ore
night cloak
Pubg is running in a very blury graphic on tab s7 is there any solution ?
quick ore
@short eagle they are of no help. I have been in contact with them for months. No response at all. I'm just getting auto mailers from in game chat. There's no one who is ready to talk to me to understand the problem.
night cloak
@quick ore If they cannot help you, nobody else can. You may wanna create a new game account and play on it. Also, poke the customer service every once in a while to see if there’s a change.
@night cloak Could you send a screenshot of the lobby screen?
lilac palm
@PUBGMOBILE My account didn't violate any of the rules of the package, i only changed the sensitivity and entered the LIVIK map and playing in Europe server having morethan 200+ ping and my computer was completely free of viruses please helpMy account ID is 54262113842 . Having 2.5 KD in asia and 23% headshots Europe 3.50 and 23% headshots . Iam a Legit player Playing in Gameloop 7.1 beta for past 1 month plz help me @Twitch @Piston @HeyiamnoobYT
warped parcel
Is there any way to reduce render lag on android phones?
Also ping gets high when enemies are near
polar marshBOT
@lilac palm:
night cloak
@warped parcel Render lag will be there, more or less, depending on your phone’s processor performance.
warped parcel
I have last year's Snapdragon 855
next nebula
Bonus challenge option ?
night cloak
Again, render lag will be there. Some people will face it a lot, some less.
@next nebula Check the pinned message.
warped parcel
Iphone/ipad are less prone to this?
night cloak
If they are latest gen iPhone and iPads, yes, render lag is a lot less there. It is due to the optimisation.
warped parcel
Thanks for the reply ☺️
night cloak
No worries! 
cobalt axle
Hey how can i download pubg mobile in ios from india plssss tell i m unable to download pls tell
west horizon
@night cloak can you help me
warped parcel
There are many youtube videos on this subject @cobalt axle
west horizon
My account stolen how ican back it
cobalt axle
@warped parcel ok
night cloak
I'm not receiving code when im trying to link email to pubg
crystal pilot
mods pls help
night cloak
@west horizon For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.
crystal pilot
yo twitch need help
night cloak
@night cloak The email server is a bit busy. Please try again at a later time.
@crystal pilot Yes?
polar marshBOT
@crimson ginkgo:
crystal pilot
I wanna get a friend account back (he got hacked on his account) and I received a message " Please include a screenshot of the first and oldest payment receipt made from this account" and I dont know how to upload one
arctic stump
Hey, I was facing ping issues, so I reinstalled the game, but now ,I am not able to download the game resources,the download speed always shows 0.0,. Also ,I was referred to FAQs for ping issues, which suggested to use a dns changer, is it safe to use( concern because of third party app )
night cloak
@crystal pilot This is something only your friend knows. Please ask them.
night cloak
You can tap on the attachment icon to upload an image. You can also upload the image on imgur or any photo sharing website and share the link with the customer service, @crystal pilot.
@peak vapor Yes. It has the kill message effect.
arctic stump
@night cloak didn't mean to tag, but , I was facing ping issues, so I reinstalled the game, but now ,I am not able to download the game resources,the download speed always shows 0.0,. Also ,I was referred to FAQs for ping issues, which suggested to use a dns changer, is it safe to use( concern because of third party app )
night cloak
@arctic stump You can try downloading from a different Internet source and it wouldn’t be there in #faq if it wasn’t safe.
crystal pilot
twitch I dont saw the attachement icon
peak vapor
OK thanks
night cloak
@crystal pilot Then do the latter.
crystal pilot
nice help
arctic stump
Ow ok, thanks
night cloak
No worries! 
normal fulcrum
Make sure you have a stable internet connection @toxic pike
livid vapor
Pubg Crashing on ios
night cloak
When will the email servers be back up I've tried last month too same thing I never received the code @night cloak
toxic pike
yes i have
night cloak
@night cloak The email servers are not that stable. Try again every once in a while.
@livid vapor What is your device?
toxic pike
download 160
upload 70
ping in pubg 200 all servers
livid vapor
Ipad 6th gen.@Twitch
elfin canopy
Apologies for the delay, your Internet speed is bad, especially the upload speed, please switch to different network, or contact your ISP, @minor kite.
normal fulcrum
@toxic pike Can you do a speed test and share the result screenshot?
night cloak
All server should not have 200 ping. Could you try switching Internet? Usually mobile data to WiFi or the opposite, @toxic pike?
toxic pike
@normal fulcrum ok
night cloak
@livid vapor Could you restart your iPad and try to open the game?
livid vapor
@night cloak sure
Done @night cloak
Thanks For Your Kindly Support♥️♥️@zealous torrentitch
night cloak
Is it working now?
night cloak
Alrightie, enjoy the game.
toxic pike
@normal fulcrum
normal fulcrum
Interesting. You're on emu @toxic pike?
normal fulcrum
Are you on emulator @toxic pike?
toxic pike
yes
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @toxic pike. Revert this at any time by sending .emulator in #481204134859505684.
toxic pike
and ipad
night cloak
#top day
normal fulcrum
For ipad, you can try using dns changer as mentioned in #faq 4.5
For emu, you have to ask in #emulator-support
@night cloak Anything you need help with?
For ipad, you can try using dns changer as mentioned in #faq
4.5
For emu, you have to ask in #emulator-support
@toxic pike
dry salmon
so whats the story with using a vpn in order to get a better connection to the gaming servers?
junior birch
I lost my account about 450 days ago, and I have proof that it's my account.
night cloak
@dry salmon Using VPN is not recommended. You can use it on your own risk.
You can contact the customer service to retrieve your account, @junior birch.
dry salmon
Its really annoying. my ISP is routing traffic to US via Hong Kong from Australia instead of directly to the US
its adding another 120ms at least to my ping atm 😦
junior birch
How canCall customer service and i hope an Arab will call me.
Is there a 😓 solution?
storm flumeBOT
You can contact the customer service via the game settings, @junior birch. Refer to subpoint 5.3 in #faq for further instructions.
junior birch
night cloak
You can contact the customer service via the game settings, @junior birch. Refer to subpoint 5.3 in #faq for further instructions.
junior birch
There's no point.
dry salmon
sadly CS never reply
foggy valley
Dear pubg mobile team
Can we buy back season outfits and skin
storm willow
It may come in Crates or other events in the future. you can also drop feedback in #old @foggy valley
foggy valley
Ok
night cloak
when will bonus challenge be available in my region
storm willow
No information about that, you can ask ingame customer support @night cloak
polar marshBOT
@smoky haven:
night cloak
where can i get in touch with support over an account being hacked and unlinked - i have receipts dating back to before it happened by months and months.
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
i did, and it just ends the conversation because i can't log into the account anymore, even though i have dozens of receipts, know the date of creation, and the uid
I want some actual human support rather than automated response
junior birch
I want to talk to a stylist.
night cloak
Holy frick broo
The email isn't coming the code to link email someone help omg
The email isn't coming the code to link email someone help omg
Help plss
storm flumeBOT
You can contact the customer service via the game settings, @junior birch. Refer to subpoint 5.3 in #faq for further instructions.
clear spindle
The feature is in beta, @night cloak try after a few hours.
weak mantle
when will be beta 1.1 available for download
clear spindle
Soon ™️.
shut depot
When unban pubgm in India
night cloak
Any information about Outfits Design Contest result announcement? (It's okay if you are unable to answer)
I tried even a month ago and 3 hours ago @clear spindle
Multiple times
lament mural
hello
faint ether
My account has been hacked. Facebook game. The hacker has uploaded my Facebook account. By linking the Twitter account. I want to cancel Twitter. So that I link my private account and then cancel the hacked Facebook
lament mural
hello there is help there is
faint ether
They attached a link to a link that looked like it was in PUBG Mobile when I registered. They hacked. Arithmetic ! And I can attach the picture of the conversation. And the link sent to me. Which my account was hacked from
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @faint ether. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
We are unable to provide assistance if you do not ask a question or state a problem, @lament mural. Remember to read through #faq before asking questions in the support channels.
gray nimbus
Hi
When u will bring vechile skin in rp.from 2 season no skin plzzz bring back we do not want stickers
river cliff
I want to communicate with someone to get my account back. I don't want an automatic response. Please help. I almost die because of that.
night cloak
@onyx dagger hello
My friend is facing this problem
What should he do
Hello
Plz help
buoyant river
سلام .. عندي مشكله بعدد الميثك ٤ ميثك لبس غير محسوب لي وانا قريب مره ع اسلوب خرافي احد عنده خلفيه شلون اخاطبهم ويحسبونه لي وهذا الايدي 5156463355
storm flumeBOT
Please do not use languages other than English, @buoyant river. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
onyx dagger
Please contact Customer Service about this as only they can help you with Account related issues, @river cliff.
buoyant river
Peace .. I have a problem with the number of conformations 4 wearing your wedding dress is not calculated for me .. I wish to send me
onyx dagger
Can you try restarting? @night cloak
I mean, Remove the tab and add another tab, and try it again.
river cliff
How can I contact them
onyx dagger
You can contact them via In-Game settings, @river cliff.
hoary frost
Which phone are the best playing pubg?
night cloak
@wheat moth, the team receive tens of thousands of reports everyday, once they get to his report it’ll take some time to investigate and he’ll be banned.
@hoary frost, feel free to ask this in #pubg-mobile.
wheat moth
@night cloak can i submit evidence of the cheating ?
night cloak
@wheat moth, yes you can use this link http://cheater-report.pubgm.cc/.
wheat moth
Ty
deep thunder
warped parcel
What is use of AG? It's more like silver, if they give it in RP shouldn't it be possible to buy RP with it?
night cloak
It is silver but you can also open crates with it.
If you believe that should be added you may use, #old.
warped parcel
Only Supply crate, right?
night cloak
Yes.
warped parcel
rugged python
Hello, the dear Beji Mobile team. I want to get in touch with someone so he can get me a full file, and thank you.
onyx dagger
What's the issue? @rugged python
rugged python
I want to know what's wrong with me this year.
night cloak
@rugged python, please state your issue or we cannot help you.
@rugged python, your account was suspended?
strong jetty
Please a clear answer from moderators, since GFX tool application is not allowed why pubg mobile don't prevent and inform users about this application which is downloaded on play store more than 10 millions! Why pubg mobile don't block this application on play store ?
storm flumeBOT
Use of unauthorized third-party software or methods, @strong jetty, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
@strong jetty, because it has another purpose other then violating PUBG MOBILES’S TOS.
rugged python
because it has another purpose other then violating PUBG MOBILES’S TOS.
My account has been prepared and there is evidence that I am an honest player
I have a full video as a guide
strong jetty
@visey OK but why no clear statement from pubg mobile on Facebook or twitter, most users don't use discord
night cloak
@rugged python, your account was suspended?
Answer this question, yes or no.
rugged python
YES
night cloak
@strong jetty, because you they’re different platforms and it’s harder to answer everyone on those platforms.
polar marshBOT
@rugged python:
sacred veldt
I'm only here for bonus challenge is it coming or not ?
night cloak
@sacred veldt, no information.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @sacred veldt:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
pulsar wigeon
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @pulsar wigeon. Remember to read through #faq before asking questions in the support channels.
Hello, @golden glacier!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
hasty sorrel
I have problem if some one can help me
night cloak
@hasty sorrel, please translate the message.
hasty sorrel
which message
night cloak
The screenshot you’ve just shared as we only provide English support, if you’d like Arabic support you may join PUBG MOBILE MENA via #735483472432594994 subpoint 3.1.
versed saddle
polar marshBOT
@versed saddle:
surreal gust
Hi, srry but ¿can you make a draw in PUBG? o What would be the conditions that would be taken into account for the system to choose a winner if 2 people die at the same time?
night cloak
If you die at the same time you die at the same time 
You don’t get a free re-spawn for it because your stats are better or worse.
polar marshBOT
@jolly pike:
clear basin
storm flumeBOT
You can contact the customer service via the game settings, @clear basin. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
We cannot assist you any further with account related issues.
twilit basin
Where is the new 1.1.0 patch note
minor kite
Apologies for the delay, your Internet speed is bad, especially the upload speed, please switch to different network, or contact your ISP, @minor kite.
@elfin canopy its the policy of our isp and upload doesnt really matters but right now pings are fine i am getting 40 pings thankyou
crystal mountain
My account banned 10 years im use jailbreak iphone!!! Anyone can help me?
polar marshBOT
@crystal mountain:
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @twilit basin. Once we do, we will publish further information in #news.
night cloak
You’ll get patch notes closer to the time.
twilit basin
I want to read the features
night cloak
You’ll get patch notes closer to the time.
twilit basin
There are some channels in telegram selling pubg free and paid hacks
night cloak
Please report them to the respective platform.
buoyant dirge
Hello guys ..
i want ask something ...
i have my Glacier -M416 lv 6 with final form
and it not show me white all there is places som dark idk why ..
my friend have also that but his M416 it's all white can i know why ? pls ?
@night cloak can you answer about my question pls
sick shale
@buoyant dirge I think your friend is using higher graphics settings (HD+)
That's why, feel free to provide a screenshot of both anyways
west hill
Hello , is there anyone from the technical support who speaks Arabic?
night cloak
@west hill, not here now you may join PUBG MOBILE MENA, you can find the link via #735483472432594994 subpoint 3.1.
sly harbor
Are there any video reviewers in this discord? Those that review cheating allegations?
night cloak
Yes.
sly harbor
Can you direct me to them?
night cloak
You may users via #pubg-mobile.
sly harbor
I just need a second opinion.
night cloak
Regarding?
sly harbor
I have a clip of a guy playing and many, including myself, believe he is cheating. It’s not extremely blatant, it’s very odd aim though.
I’d like to post the clip and gather other’s opinions.
night cloak
Post it here.
hidden ledge
I’m Playing PUBG From season 4 ,Paying money from Season 5, Got many Firearms Upgraded, Then I lost my Phone, Someone got into all my accounts and Changed everything Please I need your help
night cloak
@hidden ledge, can you still access your account?
hidden ledge
I can provide any informations, I tried many times to Contact the Support
No But I contacted Facebook and They returned my Facebook account, But it seems he unlinked it
night cloak
Screen record and send it here?
sly harbor
Alright one second 🙂
night cloak
@hidden ledge, unfortunately we cannot assist you with account related issues if you cannot access your account nor can put in-game support you can always try tho.
storm flumeBOT
You can contact the customer service via the game settings, @hidden ledge. Refer to subpoint 5.3 in #faq for further instructions.
sly harbor
Watch how his aim locks on as the opponent rounds the corner, then locks back on after he shoots the ground.
storm flumeBOT
Hello, @sly harbor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
hidden ledge
I contacted them In the in Game chat but I didn’t get any useful responses, Just tell me anyway I can return my account please @night cloak
sly harbor
@night cloak I guess I’m not allowed to post video clips here?
night cloak
Just DM me.
@hidden ledge, unfortunately we cannot assist you with account related issues if you cannot access your account nor can in-game support you can always try tho.
hidden ledge
Are there any email I can contact it?
hidden ledge
But why They only give me responses that are like “Just Go we aren’t free”
night cloak
That’s unprofessional I’m very certain that’s not what they said.
hidden ledge
That’s the another way from wt they say actually
I need someone I can speak to please
I spent more than 3k USD on my account, Please appreciate my case
night cloak
As I’ve said you can try in game support for this matter, repeating yourself will not change the answer so please refrain from doing so.
@sly harbor, we only provide support for PUBG MOBILE GLOBAL so I cannot answer that DM you’ve just sent me.
sly harbor
I see. Thank you
weary forum
What will happen to me if i thought one of my random teammates is cheating and i killed my self and reported him ?
sick shale
@weary forum If you're worried to get banned for playing with him then it's fine, since he was a random teammate
And only one match
polar marshBOT
@pulsar hare:
buoyant dirge
@sick shale brother i saw that when he come to my team in lobby not in his account that why i asked about that
sick shale
Any video or screenshot?
proud sable
@sick shale is taichi here ?
night cloak
@proud sable, he’s asleep what do you need help with?
buoyant dirge
where i can send that i can so i can record now .
night cloak
@buoyant dirge, you can send it here.
buoyant dirge
@night cloak sure i will do it now ❤️🌹 thx
proud sable
@night cloak no , just we discussed about current wrongful account bans of users, and that i have been following it since 13 th as i am one of them and i know how bugs work ,
So i justed wanted him to forward the message to any seniors.
Last time when there was the ping issue /bug
I reported it and i asked the previous mods to forward it to someone senior and they responded quickly after that , would be great if someone helps now too
night cloak
No accounts are banned without reason if they’re wrongly banned they can use the file claim button, if you believe it’s a bug you may report this bug via #old.
proud sable
@night cloak the file claim itself is bugged 😅
night cloak
May I know how?
No accounts are banned without reason if they’re wrongly banned they can use the file claim button, if you believe it’s a bug you may report this bug via #old.
polar marshBOT
@maiden elbow:
proud sable
@night cloak and i have been following this since 13th and if my account was not banned i would have believed the same as you , and it is normal that we trust tencent
@night cloak the claim will show an error ,
And i already reported the bug like last time i did , but last time someone forwarded it quickly to seniors on request , and they reacted real quick . That is what i am saying , I am not asking for any help as i know , i did nothing wrong and will get back my account , and if not need to move on with some new game as i am Competitive player too, and after losing only account i have which was level 72+ , i have no courage to go back and make a new account to play.
night cloak
Can you DM the report you’ve created?
proud sable
@night cloak
The report i mailed or the report in feedback bugs ?
royal heron
I've been disclaimed.
storm flumeBOT
Please do not use languages other than English, @royal heron. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
junior birch
Can i say something
idk if this is a bug or disabled
when i try to copy a player id or others to copy it doesn’t copy and when i tap paste button it doesn’t paste it that means i can’t copy it idk if this is a bug or disabled
polar marshBOT
@royal heron:
sick shale
@junior birch This function is disabled by iOS due to privacy reasons
sick shale
Idk, it's not a problem from the game but iOS
night cloak
@junior birch, apple updated there privacy agreement so you can no longer use that feature the only way you can is if Apple change there privacy agreement.
junior birch
ok thanks for info
west hill
Where can I talk to technical support to solve my problem in Arabic, because I am not good at English
night cloak
@west hill, what’s your issue?
proud sable
@night cloak hey , new issue rises
night cloak
Yes, are you from India by any chance?
west hill
My account was stolen by people
night cloak
@west hill, can you still access your account?
proud sable
Yeah, is but it must be related to network right?
And another thing is Not just Indian but players from other countries are also facing the bug,
And i am using a global version downloaded in russia 😅
as i was in russia @night cloak
west hill
I cannot have all the passwords and they have been changed
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @west hill. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
west hill
I am not good at English. I translate from Google. Is there someone who speaks Arabic?
thin halo
No. But you can go to regional community server if you want help in Arabic. @west hill
west hill
Where can I find the servant of the regional community
thin halo
You can refer to #735483472432594994 subpoint 3.1. @west hill
west hill
Where to find the point 3.1.
night cloak
Click -> #735483472432594994 then scroll until you see bullet point 3.1
proud sable
@night cloak
Yeah, i am but it must be related to network right?
And another thing is Not just Indian but players from other countries are also facing the bug,
And i am using a global version downloaded in russia
as i was in russia
west hill
This page comes to me what to do
thin halo
@west hill Click on Middle East & North Africa.
sick shale
@west hill Click on last one in the list "Middle East & North Africa"
west hill
When I click on it another page opens I cannot click on it
I can't press the middle east, I tried several times
Could you direct me
Here communication with support is better than in the Middle East
I want help getting my account back by fraudsters
Can support help me with that
west hill
Twitter and password have not been changed
sick shale
So you can login through Twitter? @west hill
west hill
I cannot log in from Twitter The code has been changed by the thief
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @west hill. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
torn parcel
Is there any way out to buy prime plus subscription for indian players?
strange spruce
I cant change my country/ region . Whenever i try to change it .It says 'Failed to edit' in chinese . Help
storm flumeBOT
You can contact the customer service via the game settings, @strange spruce. Refer to subpoint 5.3 in #faq for further instructions.
potent heath
Bro help my account been hacked!!
Username: Chronicbud07
ID: 530354411
shrewd sage
Is there such a thing as a PUBGmobile server for Japanese only?
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @potent heath. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
coarse meteor
does anyone know when the advanced room will be fixed ? I tried to make room with only melee and disabled all other weapon but when I start the game non of what I set in the room setting is there !
I tried to do it more then once but same the advance room card setting need to be update and fix.
sick shale
@shrewd sage What do you mean? There's a server in-game for both korea and japan (KRJP)
@coarse meteor Please report this issue in #old
shrewd sage
@sick shale I'm not very good at English, so I thought it would be nice to have a server like this one that can communicate in Japanese.
strange spruce
@storm flume
Thank u but the customer service was of no help as always
sick shale
@shrewd sage Unfortunately there's not any official Japanese server
shrewd sage
Okay, I get it.
Thank you for your response.
strange spruce
@sick shale I cant change my country/ region . Whenever i try to change it .It says 'Failed to edit' in chinese And i tried the customer care but it doesn't help . Please help
thin halo
@strange spruce What region are you from?
strange spruce
@thin halo I'm from Nepal but My in-game region is India . So i am trying to change it
strange spruce
@thin halo Did it half an hour ago but They haven't respondede yet
thin halo
They will look into it.
normal fulcrum
@night cloak Feel free to report the issue in #old along with a screenshot or a clip
hardy galleon
So, for the S686, in PUBG mobile, the reload time is 2 seconds with bullet loops. In game for peace, Chinese version the reload time is 1.5 seconds. That's a HUGE difference. Also, with the 12 gauge box of ammo in the training ground, there are only 10 rounds in the box. How much time has to be wasted just to get 12 gauge ammo? In game for peace there are 30 rounds of 12 gauge per box. That's also a HUGE difference. PLEASE FIX THIS.
supple ruin
night cloak
@supple ruin, you’re logged in on another device or hacked.
storm flumeBOT
You can contact the customer service via the game settings, @supple ruin. Refer to subpoint 5.3 in #faq for further instructions.
onyx dagger
Can some one say Jack o lantern grenade have kill message
It does, @night cloak.
sullen citrus
Prime Plus option is not coming to my Pubg mobile account @night cloak
Please reply @night cloak
Please reply @normal fulcrum
normal fulcrum
@sullen citrus Region? Error screenshot?
sullen citrus
Region India @normal fulcrum
normal fulcrum
Game is no longer available in Play Store in India region. That's why you can no longer subscribe
sullen citrus
There is no option of Crown (👑), it is a distant thing to subscribe 🤣 @normal fulcrum
normal fulcrum
Feel free to report the issue in #old along with a screenshot, your character ID and your region
weak bane
@polar marsh i cant login from twitter .
thin halo
@weak bane What did it say when you try to login from twitter?
agile canopy
I can't a play a single game properly, game crash every single time in livik, erangel and at last after a match before I continue a blank black screen occurs can't touch anything and pubg has stopped working and I have to restart 🥲
night cloak
@reef crown, when beta is available it’ll be announced via #news.
@agile canopy, #old.
Now he disappears.
agile canopy
but like how am I supposed to play a game?
It takes at least 1 month to fix the bug or even more
night cloak
I’m sorry to hear but we cannot do anything to help you otherwise we’ve given you all advice we can.
Again my pubg chat has been muted for 7 days without any notification and warning. Customer support didn't help me yet
@night cloak please give a warning at least before muting my pubg chat
@night cloak, you may use #old for suggestions.
@reef crown, <#news message>, not sure if it’s going to be updated or not but I don’t believe you can open the app only download it.
gusty acorn
Where is Bonus challenge
night cloak
@gusty acorn, currently unavailable.
gusty acorn
Do you know when it will come back?
night cloak
@gusty acorn, no information.
@night cloak Now how do I communicate with my friends, my chat already has been muted 2 times before today, but I didn't get any notification yet why my chat had been muted..
Use social media?
shy arrow
night cloak
@shy arrow, no information.
night cloak
@night cloak Is there any way to unmute my msg chat, please unmute my msg chat, 😭 I play pubg most of time and use pubg chat, please unmute then I will not msg illegal words or any wrong thing, please please please 😭...🙏@night cloak
Contact in game support for account related issues.
@night cloak My pung id is 593715357
formal elm
clear spindle
Unfortunately you cannot as the feature is in beta.
night cloak
Pubgm beta release date
clear spindle
No ETA.
hollow summit
High ping in plane and when I land ping goes under 40
polar marshBOT
@modest warren:
onyx dagger
High ping in plane and when I land ping goes under 40
Feel free to report in #old, @hollow summit.
chrome dust
When is beta version to be released?
clear spindle
No ETA.
finite cloak
Please enable typing in Korean!
elfin canopy
Do you mean Korean in-game voice, @finite cloak? Or Korean channel in this server?
finite cloak
Game Loop Korean Typing
clear spindle
Suggest that in Gameloop server.
red merlin
Hello i got this message and i want to know how much left for taking uc
storm flumeBOT
You can contact the customer service via the game settings, @red merlin. Refer to subpoint 5.3 in #faq for further instructions.
digital fossil
I wanted to know If I use Esports Pubg Mobile Clips in my YouTube Channel Will I Get Copyright ?
I will Give Credits in Description 🙏
onyx cairn
@digital fossil
You won't "get the copyright" but you may re-upload unedited clips, which clearly can be seen as PUBG MOBILE content. Usually there is no need to re-upload any content as you can easily share the clips from social media.
red merlin
Any admin Arabic here ?
night cloak
Where can i submit hacker reports
onyx dagger
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @night cloak. Additionally you can report them via http://cheater-report.pubgm.cc/.
onyx cairn
Check #735483472432594994 3.1 @red merlin for PUBG MOBILE Mena Discord server.
warped parcel
@chrome dust is this legit?
onyx cairn
Yes, it is, @warped parcel. The new test version is on its way.
scarlet drum
How do I get bonus challenge
gilded umbra
Why I cannot collect? I already purchased 300uc
storm flumeBOT
Please refer to this channel's pinned messages for further information, @scarlet drum:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
magic carbon
ok
warped parcel
Why does some regions get good events, but some don't.
Why I cannot collect? I already purchased 300uc
@gilded umbra i haven't seen this event.
gilded umbra
Why does some regions get good events, but some don't.
@warped parcel I have this event although it seems like i cannot get the reward mentioned.
warped parcel
Tried contacting in-game support?
gilded umbra
I will try, thanks
onyx dagger
Can you please try restarting your Device? @gilded umbra
spring zephyr
@gilded umbra Your country and from where did you purchased the UC?
onyx dagger
Why does some regions get good events, but some don't.
Really dont know about that, @warped parcel.
Feel free to share your Thoughts on this in #old.
spring zephyr
Can you translate what is says to English? 
gilded umbra
@gilded umbra Your country and from where did you purchased the UC?
@spring zephyr Indonesia, and I bought the uc from in game store
willow wren
I had already invite my friends to come back pubg to play
but idk why when I had invited some of my friends
and this happened
scarlet drum
I’ve repaired client and still don’t have bonus challenge, I’ve never had it ever since it was introduced to the game
storm flumeBOT
Please refer to this channel's pinned messages for further information, @scarlet drum:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
scarlet drum
I knwo I’ve read it but the thing is I’ve never gotten it in pass times when it was an option
native sable
HELP
elfin canopy
@gilded umbra Did you purchase UC from custom pack?
gilded umbra
@gilded umbra Did you purchase UC from custom pack?
@elfin canopy yes mav, I bought the custom 300 uc
elfin canopy
That doesn't count, @gilded umbra.
Because that is a separate custom bundle, you have to purchase from in-game shop, @gilded umbra.
The regular UC bundle.
onyx dagger
Can you try restarting your game? Probably a Bug. @willow wren
gilded umbra
@onyx dagger let me try
@onyx dagger It did not change.
Maybe what @elfin canopy said is correct. Maybe i need to purchase the regular uc bundle, because the top yellow box on top says 0/60 purchased.
Thank for your help 👍
onyx dagger
For your information, I told another person to restart, @gilded umbra. c:
polar marshBOT
@native sable:
elfin canopy
Yes, you need to purchase the regular bundle, I have that event and it didn't get count with my custom bundle and the message Taichi sent was for Fan#6589, @gilded umbra.
chrome dust
@warped parcel yes its legit info
warped parcel
@chrome dust 👍
hoary frost
When is release bonus challenge?
elfin canopy
Did you purchase UC from custom pack, @willow wren?
willow wren
yes
elfin canopy
That doesn't count, you have to purchase the regular bundle available in-game shop, @willow wren.
elfin canopy
Those are special customizable bundles, you get different items with that, @willow wren.
willow wren
elfin canopy
That's the recall event page, I believe.
willow wren
and wasted money
night cloak
Looks like you’ve received all the rewards from the recall event.
willow wren
I didn't take anything
elfin canopy
Do you have the global version or Korean, @willow wren?
willow wren
yes global
elfin canopy
Did you try restarting or repairing your game?
polar marshBOT
@strange prawn:
elfin canopy
Did you try repairing your game?
gilded umbra
For your information, I told another person to restart, @gilded umbra. c:
@onyx dagger lol sorry
Thanks @elfin canopy
willow wren
@elfin canopy yesssd
onyx dagger
When is release bonus challenge?
No ETA. (Estimated Time of Arrival), @hoary frost.
elfin canopy
Is it still the same after a routine repair, @willow wren?
night cloak
@fallen willow, can you access it?
fallen willow
night cloak
@fallen willow, can you still answer you PUBG MOBILE account.
fallen willow
I am not speak english. I speak indonesia
gloomy dagger
What is coming ?
night cloak
@gloomy dagger, wait and see!
onyx dagger
Check out 3.1 in #735483472432594994 For PUBG Mobile Indonesian Server, @fallen willow.
cedar anchor
Is safe to buy uc in midasbuy
night cloak
@cedar anchor, yes it is
cedar anchor
Thank you sir
fallen willow
Yhank you
onyx dagger
You're welcome.
empty hatch
Help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @empty hatch. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@weak mantle:
storm flumeBOT
Hello, @spiral holly!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
empty hatch
My message just got deleted and i didnt get a ans, helpppp
elfin canopy
Hold on!
night cloak
@empty hatch, someone will be here shortly, we can see the message on our end.
elfin canopy
May I know what login method do you use, @empty hatch?
upper stag
I have the enemies' problem did not appear when I die, the enemies did not appear. My friends I see them, but the enemies did not see them Is there a solution to this problem
elfin canopy
night cloak
@upper stag, it’s best you describe your issue with video evidence please.
empty hatch
May I know what login method do you use, @empty hatch?
@elfin canopy google play games
upper stag
@night cloak I could not photograph
wheat moth
How to report someone using hack with evidence
elfin canopy
Guessed it. The quality using Google play games is not that adequate, @empty hatch, perhaps try using Facebook or Twitter. I am not sure about twitter but the image displayed using Facebook login method has good quality than the one by Google play games.
storm flumeBOT
Hello, @wheat moth!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
empty hatch
Guessed it. The quality using Google play games is not that adequate, @empty hatch, perhaps try using Facebook or Twitter. I am not sure about twitter but the image displayed using Facebook login method has good quality than the one by Google play games.
@elfin canopy but my picture was used to display all perfect till yesterday
onyx dagger
I see, Probably a Bug, @upper stag.
Do you encounter this issue in every match you play??
empty hatch
Suddenly it started getting blurred from today
elfin canopy
Is it the same picture, @empty hatch?
night cloak
@onyx dagger when is 1.1 update is comming
empty hatch
I tried same picture i tried another picture all are blur
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
abstract crow
O
onyx dagger
elfin canopy
That seems odd, did you try to update Google play games and change and try again, use to the old profile picture, @empty hatch?
empty hatch
Play games is up to date
And i tried changing with 3 pictures including the old one
@elfin canopy
elfin canopy
empty hatch
Wait let me get a screen shot
upper stag
@empty hatch Yes, and with my friends also, when I die, I do not see enemies in order to help my friends when I am hidden.
upper stag
@elfin canopy The problem does not direct me, but rather it directs many users of the game
@elfin canopy Yes, and with my friends also, when I die, I do not see enemies in order to help my friends when I am hidden.
elfin canopy
That channel is read by Tencent staff on regular basis, @empty hatch, they will forward the issue if it is something from the game's side.
upper stag
@elfin canopy Their word and they can not solve the problem my girlfriend
polar marshBOT
@flat kindle:
empty hatch
Owh k fine
elfin canopy
If you mean there is a glitch while spectating your friends, please post about it in #old along with a small video and some details (Numeric user identification, network type, region), @upper stag.
steep osprey
Does create opening or vpn tricks work in pubg mobile??
spring zephyr
Usage of VPN isn't recommended. And, no. 
minor zinc
whem will the next premiam crate appear in game
steep osprey
But tricks work or not???
muted palm
Can i know the linked email to my account.
sleek pasture
Hello,
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sleek pasture. Remember to read through #faq before asking questions in the support channels.
sleek pasture
My PUBG account is stolen
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @sleek pasture. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sleek pasture
How do I get it back
upper stag
@spring zephyr It is not possible to shoot the enemies from the simulator because they are hidden and the information has arrived
@spring zephyr I'm playing a simulator. It's hard to make the video. It's too long
spring zephyr
@upper stag What exactly do you mean by 'simulator'?
onyx dagger
Please contact Customer Service in-game about this as only they can help you with Account related issues, @sleek pasture.
upper stag
@spring zephyr Yes emulator
spring zephyr
Explain your issue in detail please, in #emulator-support.
weary forum
When the bounce challenge apper in Turkey?
upper stag
@spring zephyr I explained the problem with the game, not the emulator
spring zephyr
I don't get what you are trying to say. Explain your issue more clearly please 
onyx dagger
No ETA, @weary forum. (Estimated Time of Arrival).
weary forum
@onyx dagger what is that mean?
onyx dagger
Estimated Time of Arrival
onyx dagger
Bonus Challenge is only available for some regions, For now. 
weary forum
@onyx dagger that's sad
onyx dagger
Hope it will be back soon, Tho No ETA.
weary forum
Ok thanks
upper stag
@spring zephyr When I play squad and I die, I see my friends in the team, and when they kill the team, I did not see the hostility, the enemy disappeared
😫
onyx dagger
You're welcome, @weary forum. 
spring zephyr
Can you provide a video of it?
atomic shard
hi
onyx dagger
Hello, @atomic shard.
State your issue.
night cloak
patch notes for 1.1.0 update is real or fake?
gaunt zealot
night cloak
when 1.0.1 update will come??
onyx dagger
You're welcome.
night cloak
do you have any idea about bonus challenge??
if not please let me know,or if you can ask whom you know about the bonus challenge please everyone are waiting for it.....please...
neat pilot
Hi!
My friend is having a problem with audio...
He cannot hear us in game nor we can hear him...
Please help 
Someone help plzzzzzzz
elfin canopy
Tell them to try routine repair, @neat pilot.
agile canopy
What should I do, its midasbuy website
Oh wait, I can't buy uc from India? 🥲
There's no way to buy uc from India?
celest shadow
Feel free to contact the Midasbuy customer service here, @agile canopy:
▫️help@midasbuy.com
agile canopy
Can I buy uc in game tho?
I just want to know if there's any way to buy uc from India
onyx dagger
I hope you know that purchasing of UC in MidasBuy and in-game are blocked, For now, @agile canopy.
agile canopy
Alright then. Thanks.
onyx dagger
You're welcome.
polar marshBOT
@warped pagoda:
finite basin
Guys I need help
So basically I had an android on which I played on and then I got an iPhone but I cannot find my account
It was linked to playgames and I don’t have android anymore
I have my username and Id please help me get it back it’s a very important account
onyx dagger
Please contact Customer Service in-game about this, @finite basin.
finite basin
Thx
gilded tapir
I want royale pass for free
crude surge
@celest shadow is seagm is safe place to buy uc
onyx dagger
Only in-game and MidasBuy are the official ways to buy UC. @crude surge
crude surge
@onyx dagger then some are saying seagm is official place of Malaysia for buying uc
celest shadow
@crude surge, please purchase UC from the in-game store or https://www.pubgmobile.com/pay.
red ermine
Please please ban rehmatkhan333
night cloak
Pubgm İPAD 7
crude surge
@celest shadow ok thanks for answering me
red ermine
Please please 🙏
night cloak
the game is broken on ipads
red ermine
Is anyone lisnig to mee
storm flumeBOT
Hello, @red ermine!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
@celest shadow The game does not work on ipaler
vagrant onyx
Hello, @night cloak !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
toxic pike
I've got a high ping in all server why?
vagrant onyx
I've got a high ping in all server why?
@toxic pike sometime this happen
Please wait few time
night cloak
Hi any solution to this problem
toxic pike
@vagrant onyx old problem
night cloak
Hey I am not able to login why ?
strange spruce
@night cloak Update your pubg . It will be fixed
vagrant onyx
Hey I am not able to login why ?
@night cloak can you share screen shoot
onyx dagger
Please contact Customer Service in-game about this as only they can help you with Account related issues, @night cloak.
toxic pike
in game 200 ms all server
vagrant onyx
Or till what the error message @night cloak
night cloak
I have already contact but the dont help me
onyx dagger
Did they reply? @night cloak
night cloak
Yes
vagrant onyx
@toxic pike you have a normal ms ( ping ) in that photo
night cloak
But i didnot find the solution
toxic pike
@vagrant onyx yes but in game 200 ms
onyx dagger
Can you try again? This time, Make sure you answer the bots questions correctly, @night cloak.
strange spruce
@night cloak Bro update ur pubg app . It will be fixed
vagrant onyx
@vagrant onyx yes but in game 200 ms
@toxic pike sometime in lobby ms is different and when you enter a match you might find a difrent ms ( ping )
onyx dagger
Or, try reinstalling the Game, @night cloak.
Refer to #faq 4.6 for your issue, @night cloak.
toxic pike
in match 200 ms @vagrant onyx
night cloak
night cloak
but , My network connection is stable
I have already in last version , but i have regester my account in pubg app out side the app store
vagrant onyx
@night cloak where you from ?
storm flumeBOT
Please refer to subpoint 4.5 in #faq for further information, @night cloak @toxic pike. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
strange spruce
Can someone tell me when will bonus challenge come in indian server
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @strange spruce:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
strange spruce
@celest shadow Cant u tell the date
celest shadow
@night cloak, do not go off-topic here.
fair lintel
polar marshBOT
@fair lintel:
night cloak
@celest shadow what are you doing in this server go join minecraft server
toxic pike
you can help me or no?
celest shadow
Please try using a DNS, @toxic pike.
night cloak
See the last version my friend
toxic pike
i using all dns
night cloak
celest shadow
Kindly contact the in-game customer service for further assistance in this regard, @night cloak. Please do not share your personal informations to third-parties.
toxic pike
and vpn
and ruter\
night cloak
I contact but no answer
toxic pike
and i have Internet 150 download 60 upload
night cloak
Bedo what problem?
empty zodiac
I found hacker
toxic pike
but in match 200 ms all server
storm flumeBOT
Hello, @empty zodiac!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
celest shadow
Please be patient on the response, @night cloak.
toxic pike
You hated my life because of the problem. 😫
stark fable
What server u play @toxic pike
chilly leaf
Guys
empty zodiac
I cant type his username
celest shadow
@toxic pike, have you tried using another network?
toxic pike
europe
and middle east and asia
celest shadow
@empty zodiac, you should use the in-game reporting function to report the player.
empty zodiac
He shooted trough wall and aimbots
@empty zodiac, you should use the in-game reporting function to report the player.
@celest shadow i did and there is even a clip on trovo from FlacoGaming and Gryphon i played with them and it was live on stream
stark fable
U should try to restart ur device @toxic pike
polar marshBOT
@narrow bramble:
stark fable
Or maybe play with another wifi @toxic pike
polar marshBOT
@errant ermine:
toxic pike
@stark fable bro old problem
celest shadow
@empty zodiac, you can use the Player's ID as well to report.
stark fable
Then why make it a big problem @toxic pike
chilly leaf
I got evidence that i found a hacker
storm flumeBOT
Hello, @chilly leaf!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
chilly leaf
Thank you
winged oracle
hello
night cloak
I share my personal information to third -parties and this problem happen to my account , i have been contact with game- customer service but they dont help me
toxic pike
@stark fable 200 ms not a big problem ?are you sure
stark fable
I even played with that ms and i didnt do bad at all @toxic pike
night cloak
Any help please
onyx dagger
Hi, @winged oracle.
State your issue.
storm flumeBOT
Please refer to subpoint 5.4 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
toxic pike
When you face a player, I die from behind the wall.
stark fable
Played with 200ms and got 24 kills and died 7 times in deathmatch so
onyx dagger
Feel free to report bugs in #old, With a small Video proof, @toxic pike.
So? What is the issue? @stark fable
stark fable
No talking to @toxic pike
vale moat
@onyx dagger when bonus challenge comes
onyx dagger
No ETA, @vale moat.
celest shadow
No estimated time, @vale moat.
vale moat
Ok
cedar anchor
If i use gfx tool will I get ban?
storm flumeBOT
Use of unauthorized third-party software or methods, @cedar anchor, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
polar marshBOT
@stark fable:
storm flumeBOT
Use of unauthorized third-party software or methods, @stark fable, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
cedar anchor
Ok thanks
trim valley
I want few materials for my M416 glaciear
polar marshBOT
@cedar anchor:
smoky tiger
Sir When Bonus Challange will come I Want uc to Purchase Royal pass Please Replay i have waited for So Much time
storm flumeBOT
Please refer to this channel's pinned messages for further information, @smoky tiger:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
celest shadow
I want few materials for my M416 glaciear
@trim valley, you can spend UC on spins or any crates that offers a chance to get materials.
@cedar anchor, teaming up is not allowed at all and can get you punished.
smoky tiger
hello piston repaly
celest shadow
@smoky tiger:
manic hawk
I'm Doing Streaming through OBS or streamlabs Obs .. When I Maximized Gameloop It Stops Screen In Both broadcasters.
storm flumeBOT
You can now access #emulator-chat and #emulator-support, @manic hawk. Revert this at any time by sending .emulator in #481204134859505684.
celest shadow
Please use the #emulator-support channel, @manic hawk.
smoky tiger
@celest shadow I Want To Know That This Season 15 It will Come or Not
Please Help Regarding This Issue
night cloak
Hi, can mods/admins help with hacked accounts?
celest shadow
I have no information on that, @smoky tiger.
You should contact our customer service for further assistance in this regard, and the customer service of your social media and/or e-mail account in question, @night cloak.
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
Thank you.
smoky tiger
@night cloak Sir When will Bonus Challage Come Sir
night cloak
You do know Im not a mod.
thin halo
@smoky tiger No ETA.
night cloak
It can't be predicted anyways... no eta for those...
storm willow
@smoky tiger ask ingame customer support
night cloak
@smoky tiger ask ingame customer support
@storm willow There's no ETA for those... so can't tell.
storm willow
@night cloak last time ingame customer support replied with the Date, so they can help.
polar marshBOT
@plush void:
smoky tiger
@night cloak is There Any Way Purchase Uc Safely
night cloak
@night cloak is There Any Way Purchase Uc Safely
@smoky tiger I recommend MidasBuy.
smoky tiger
But In India
night cloak
@night cloak last time ingame customer support replied with the Date, so they can help.
@storm willow Most likely not...
But In India
@smoky tiger Midasbuy is available I think in India.... but you can buy safely also in the PUBG Mobile section...
storm willow
#questions message @night cloak
smoky tiger
@night cloak No In Indiai Pubg Is Banned Midasbuy Also Not there
onyx dagger
@smoky tiger Midasbuy is available I think in India.... but you can buy safely also in the PUBG Mobile section...
For your information, @night cloak, UC Purchases are blocked in India for now.
Please do not misguide.
night cloak
Oh Why Is that so, if it is because of the government and stuff ask them to unblock it.
onyx dagger
Dont know about it.
Please wait for the Official News.
gusty lichen
@storm willow My FACEBOOK account was deleted how to login to the PUBG
night cloak
@storm willow My FACEBOOK account was deleted how to login to the PUBG
@gusty lichen Contact customer support 5.3
Wait not
storm flumeBOT
You can contact the customer service via the game settings, @gusty lichen. Refer to subpoint 5.3 in #faq for further instructions.
smoky tiger
Can I buy From United states To India for uc Because United States Has not banned
night cloak
Can I buy From United states To India for uc Because United States Has not banned
@smoky tiger You can using a vpn I think?
onyx dagger
VPN is not Recommended.
night cloak
it isn't recommended as it can fail to increase your UC..
But can you give me your ID so I'll check it out on midasbuy?
onyx dagger
You can contact Customer Service in-game about VPN, @smoky tiger.
polar marshBOT
@shell ingot:
night cloak
Bruh
@smoky tiger Mind giving me your ID?, I'll try to top up your UC and inform me if it works.
onyx dagger
What is the issue? @soft frost
smoky tiger
@night cloak @onyx dagger I Am Asking That Can I Buy Uc From United States Midasbuy With Razergold Payment Method And Put My Indian Pubg Id In That Is That way is Safe Can I get uc or not In Youtube I saw
polar marshBOT
@deep prairie:
onyx dagger
@smoky tiger Depends, on the vpn... But could you give me your ID, I'll top up your UC and check it if it works?
If he is Okay to give you his ID, he will, @night cloak. Please do not repeat this.
Dont know about it, @smoky tiger.
I suggest you to patiently wait.
sick shale
@night cloak Stop it, don't ask others for their IDs
You're not allowed to do that here
night cloak
I said its privacy optional bruh... Ok if it's against your rules then Im sorry for that lmao
cerulean burrow
Why?
smoky tiger
@sick shale Can I Buy Uc From United States Midasbuy With Razergold Payment Method And Put My Indian Pubg Id In That Is That way is Safe Can I get uc or not In Youtube I saw
onyx dagger
Can you check your Internet connection? @cerulean burrow
Try restarting your router.
night cloak
@sick shale Can I Buy Uc From United States Midasbuy With Razergold Payment Method And Put My Indian Pubg Id In That Is That way is Safe Can I get uc or not In Youtube I saw
@smoky tiger It's stated there, it's better to wait.
exotic quartz
My fb was disabled I want to recover my account how can?
onyx dagger
Disabled? @exotic quartz
exotic quartz
@onyx dagger Yes please help
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @exotic quartz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
smoky tiger
@night cloak But There Is Only 3weeks Left For End S15
night cloak
Then go buy at S16 rather than risking.
exotic quartz
Any help please
onyx dagger
If you have lost access to a social media account that is linked to your game account, PUBG MOBILE is unable to assist in recovering said access, @exotic quartz. Contact the customer service of the respective social media for further assistance.
night cloak
@exotic quartz 2.8 - What to do when I have lost access to a social media account?
If you have lost access to a social media account that is linked to your game account, PUBG MOBILE is unable to assist in recovering said access. Contact the customer service of the respective social media channel for further assistance:
smoky tiger
@night cloak You Said You Try Topup Uc How You Try Tell Me I Try
onyx dagger
You're already answered about this, @smoky tiger.
Please wait patiently.
exotic quartz
My face book account is login but is show disable your account
onyx dagger
As I said above, @exotic quartz,
Contact the customer service of the respective social media (FaceBook) for further assistance.
quiet swan
@cerulean burrow because you are using mod data😂 😂
onyx dagger
What's the issue? @quiet swan
If there is no issue, Mind moving to a Discussion channel.
night cloak
@smoky tiger Stop the DM, We dont do dm support.
You were already asked to wait patiently... I assume you'll get a warning strike by a admin if you ask again.
smoky tiger
@night cloak KK Then Thank You For Support
stiff pewter
Hi when is the bonus challenge going to be unlocked ?????
onyx dagger
No ETA. @stiff pewter
night cloak
Hi when is the bonus challenge going to be unlocked ?????
@stiff pewter Wait patiently they say.
stiff pewter
Or whether it will unlock or not
onyx dagger
No ETA. @stiff pewter
quiet swan
@onyx dagger no issues
night cloak
It will be unlocked soon. But no estimated time.
stiff pewter
What is ETA???
night cloak
Estimated.
onyx dagger
Bonus Challenge is only available for some regions, For now, @stiff pewter.
Estimated Time of Arrival.
halcyon violet
Hello, can I change country region from Europe to brazil?
stiff pewter
Which regions yave access to those and why??
onyx dagger
Do you have the option of changing the region in your in-game settings, @halcyon violet?
halcyon violet
Do you have the option of changing the region in your in-game settings, @halcyon violet?
@onyx dagger no
onyx dagger
I think USA do have, And dont know why. @stiff pewter
Can you please send a Screenshot of your in-game setting? @halcyon violet
stiff pewter
I already changed my region and can't change for 150 days 🥺🥺🥺
halcyon violet
can't right now, but it doesn't show that option
onyx dagger
Well, Accounts made in EEA regions cannot change their region. (Due to their laws), @halcyon violet.
quiet swan
@stiff pewter purchase in store
night cloak
halcyon violet
so I need to transfer outside EEA option?
onyx dagger
There is no point.
stiff pewter
No i have enough battle coing to get 500 uc why i have to spend money
onyx dagger
You cannot change that account's region.
And about Bonus Challenge, All you can do is to Wait patiently, @stiff pewter.
halcyon violet
I remember there is option about EEA
stiff pewter
What is EEA??
onyx dagger
If there is, Then you cant, Unfortunately, @halcyon violet.
pale blade
,
quiet swan
@stiff pewter ooh not bad 😂
stiff pewter
Very bad😭😭
halcyon violet
Data Transfer Outside EEA
onyx dagger
If there is, Then you cant, Unfortunately, @halcyon violet.
quiet swan
@stiff pewter 
onyx dagger
Mind moving to a Discussion channel please. @quiet swan
halcyon violet
why can't?
stiff pewter
Every time i woke up and check whether bonus challenge will unlock or not always i am starting my day with great disappointment
onyx dagger
Its a Law. @halcyon violet
pale blade
@stiff pewter same bro😭
halcyon violet
its a game option
stiff pewter
Shared bruh
quiet swan
@stiff pewter maximum hackers are play bonus challenge for buy free royal pass
copper raptor
@tacit lava okk bro
onyx dagger
What is this? @tacit lava
copper raptor
@tacit lava please help me check my video please
sick shale
@tacit lava Report it to Instagram please
onyx dagger
Please move to a Discussion channel.
tacit lava
I did it alreadyyy
torpid compass
@lime juniper u guys are sayingh u are making us have a fair gaming environment so why is the hell this guy doing
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
onyx dagger
If you did, Thanks. @tacit lava
sick shale
@torpid compass Can you move to a discussion channel
onyx dagger
Do not tag CT, @torpid compass.
If you find cheaters in a game,
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.
And feel free to share your Feedbacks about the anti-cheat measures, In #old.
torpid compass
from 1 year i have been reporting cheaters
hollow hedge
@torpid compass thats great! continue doing that
torpid compass
anyone?
sick shale
@torpid compass Next one will be a mute, move to a discussion channel
burnt pier
I wonder how u can play with all these hackers
night cloak
IMPORTANT Support, Spectate my teamate I can hear them talking!
This should be fixed for privacy.
storm flumeBOT
Hello, @burnt pier!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
bruh 5h cooldown talk
onyx dagger
You can edit your last message. 
onyx dagger
So what? The Team checks all the messages sent by the players there.
frozen kite
How do I click yes? It won't scroll
night cloak
So what? The Team checks all the messages sent by the players there. :ASpeepoWeird:
@onyx dagger bruh lmaooo
glossy sable
Hello, @frozen kite! Can I get your details, please? Device, player ID, region.
night cloak
whom should i contact to get a clear information about bonus challenge??
@night cloak Its stated by very many many many.... admins and mods No estimated time... and that's already clear.
then no one can say correctly when the bonus challenge will open.
onyx dagger
No ETA for Bonus Challenge, @night cloak.
night cloak
mm thankyou.
onyx dagger
You're welcome.
night cloak
then my opinion is asking for bonus challenge is waste of time right?
Yes and a no..
I think it'll release faster as many requested it
onyx dagger
Since you're already answered here before, about this, I think so. Also, Feel free to share your Feedbacks about Bonus Challenge in #old, @night cloak.
If you did, Thanks!
night cloak
@onyx dagger yah done already....Thankyou.
onyx dagger
You're welcome. 
night cloak
@night cloak yah you are right
frozen kite
@glossy sable samsung s8 ID: 512967805 uk/Europe
glossy sable
Okay, thank you, @frozen kite! Currently, the workaround to this is to have the Facebook app installed, logged in with the account you use with the game. Yes, I know, it's annoying when you don't want the Facebook app installed, but that's the only way for now. I do face the same problem, and am currently collecting information about people that face it. Do you have any friends that have it, too?
frozen kite
@glossy sable cool I'll try that. Is that something that was changed recently because I haven't had this issue before
violet mist
@lime juniper Haven't you heard from the developers yet? 😔
glossy sable
Yes, as far as I know, @frozen kite. Might be an update of Facebook's privacy policy.
Do you have any friends that face the same issue?
muted veldt
Why the events ends before officially time you announced
glossy sable
Because time zones exist.
muted veldt
Green leaf i colected to exchange with item but exchange process has ended before announced time
I spend more than 160 uc to collect this green leaf very sad for that this isn’t the first time
sick shale
There was 2 different dates, one for exchanges section and one for daily missions
Please check rules/dates of events in-game to avoid such things to happen
muted veldt
@glossy sable what do you mean about time zone
night cloak
Since i got slowmoded in the feedback channel just wanted to tell this bug.. in yasnaya bruh
night cloak
Make the slowmode 30min
spring zephyr
Edit your last message and put it in that message.
night cloak
I edited already for just now one
shadow venture
I have issue my current region not showing i'm from bangladesh please help i'm back to my current region
muted veldt
The time zone of the event written in the game is 17th October
spring zephyr
@shadow venture Did you used a VPN?
shadow venture
Yes use but now can't back bangladesh server
visual jay
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
spring zephyr
@shadow venture Well, you know why it happened. Usage of VPN isn't recommended. Turn off your VPN. If it's still the same, contact in-game customer service.
onyx dagger
Time zones exist, @muted veldt.
Most of PUBG Mobile events are based on UTC timing.
maiden pecan
I have done routine repair 4 times now and restarted and it keeps saying system busy try again it won claim the rewards
muted veldt
@glossy sable#@onyx dagger 6871 utc time not more than 2 hours not 2 days
It ended before 2 days😫
shadow venture
But now I'm switching bangladesh server without vpn not showing current sever showing australia
storm flumeBOT
You can contact the customer service via the game settings, @shadow venture. Refer to subpoint 5.3 in #faq for further instructions.
polar marshBOT
@night cloak:
storm flumeBOT
We provide support only for the global English version of PUBG MOBILE here.
torn hawk
@storm flume I am asking glabal version only
glossy sable
Sorry, I thought you were talking about something else, @muted veldt.
Please check RebeL's messages here:
#questions message
polar marshBOT
@night cloak:
muted veldt
@sick shale I know that rules but the 2 dates haven’t reach yet
The time pubg announced that was 17th October not reached yet
unborn rampart
Bonus challenge
velvet hinge
@sand path u here?
I have problem....
sand path
Yes?
sick shale
@muted veldt Are you referring to this event?
muted veldt
velvet hinge
I unfriended my friends in FB
But it's still showing in-game@sand path
sand path
It takes a lot of time to sync. You can manually remove them in-game.
unborn rampart
@velvet hinge u can delete from game also
sick shale
@muted veldt Check my screenshot, event ended in 15-10 which is today.
glossy sable
You need to purchase 60UC to be able to collect the login rewards, @maiden pecan.
fallow token
@velvet hinge Log out > login with another platform > Log out again > Login with Facebook
muted veldt
The screenshot not disappear
elfin canopy
I have done routine repair 4 times now and restarted and it keeps saying system busy try again it won claim the rewards
Hello, @maiden pecan! May I know which rewards you're unable to collect, the login rewards or the one won in lucky draw?
velvet hinge
@sand path K
glossy sable
If you do not wish to purchase UC, you can tap on the icon at the bottom-left corner. You have 1 free spin per day, @maiden pecan.
unborn rampart
@unborn rampart ?
unborn rampart
Bonus challenge?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @unborn rampart:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
muted veldt
@sick shale send again
elfin vault
Any update regarding bonus challenge bounus challenge will come or not?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @elfin vault:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
sick shale
@muted veldt Event has ended.
muted veldt
On my account written 17th
spring zephyr
It ended 
muted veldt
When ends