#questions | PUBG MOBILE | Page 1093

raw quartz Oct 13, 2020, 4:28 AM

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thats nt the problem

night cloak Oct 13, 2020, 4:28 AM

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@sand path sorry

vagrant onyx Oct 13, 2020, 4:28 AM

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I could help you @night cloak

onyx dagger Oct 13, 2020, 4:28 AM

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Is it like a 10 minute ban? @raw quartz

night cloak Oct 13, 2020, 4:28 AM

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It doesn't lock on to vehicles, it's a guided missile

raw quartz Oct 13, 2020, 4:28 AM

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no in a middle of game it shows disconnect

vagrant onyx Oct 13, 2020, 4:28 AM

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I keep on disconnecting like 4 times in a single game
@raw quartz you using culler data to play !!

raw quartz Oct 13, 2020, 4:29 AM

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i tried that also

normal fulcrum Oct 13, 2020, 4:29 AM

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I saw some videos on YT and they could lock on using laser after firing
@night cloak Can you share the video link?

onyx dagger Oct 13, 2020, 4:29 AM

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Please refer to #faq 4.11 about your issue. @raw quartz

sand path Oct 13, 2020, 4:29 AM

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AT4-A?

raw quartz Oct 13, 2020, 4:29 AM

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kk

topaz ginkgo Oct 13, 2020, 4:30 AM

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@onyx dagger I didn’t got any message from pubg mobile official.

onyx dagger Oct 13, 2020, 4:31 AM

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Did they reply? @topaz ginkgo

normal fulcrum Oct 13, 2020, 4:31 AM

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@night cloak That's not a guided missile. That's a drone

raw quartz Oct 13, 2020, 4:31 AM

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@onyx dagger I found the issue, its in pubgm news. someone hacked ddos. Pls tell me when they will fix it??

topaz ginkgo Oct 13, 2020, 4:31 AM

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@onyx dagger no

onyx dagger Oct 13, 2020, 4:31 AM

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If they didn't, Wait patiently.

night cloak Oct 13, 2020, 4:31 AM

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@normal fulcrum did you even watch the video

onyx dagger Oct 13, 2020, 4:31 AM

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@onyx dagger I found the issue, its in pubgm news. someone hacked ddos. Pls tell me when they will fix it??
The Developers are aware of the issue and is working on a Fix. @raw quartz

topaz ginkgo Oct 13, 2020, 4:32 AM

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@onyx dagger how many years?

onyx dagger Oct 13, 2020, 4:32 AM

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If they didn't, Wait patiently. @topaz ginkgo

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Soon, Hopefully. @topaz ginkgo

normal fulcrum Oct 13, 2020, 4:32 AM

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@night cloak Are you talking about AT4-A?

topaz ginkgo Oct 13, 2020, 4:32 AM

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@onyx dagger ok

polar marshBOT Oct 13, 2020, 4:32 AM

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@south mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 13, 2020, 4:32 AM

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Whichever is the guided missile with green laser

onyx dagger Oct 13, 2020, 4:33 AM

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@onyx dagger ok
Alright then. @topaz ginkgo

normal fulcrum Oct 13, 2020, 4:33 AM

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So you're saying instead of keeping the laser pointed, it starts reloading

night cloak Oct 13, 2020, 4:33 AM

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Yes

normal fulcrum Oct 13, 2020, 4:34 AM

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Is it possible you can make a clip and share it in #old, along with issue description?

night cloak Oct 13, 2020, 4:34 AM

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suspicious

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Kthxbai

normal fulcrum Oct 13, 2020, 4:34 AM

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nyaThumbsup

night cloak Oct 13, 2020, 4:36 AM

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????

📎 image0.png

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can someone explain to me?

onyx dagger Oct 13, 2020, 4:37 AM

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Can you try restarting the game? @night cloak

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If it didn't work, Please contact Customer Service about this.

night cloak Oct 13, 2020, 4:38 AM

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where to find customer service?

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it's been like this for 4 days

onyx dagger Oct 13, 2020, 4:39 AM

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You can contact Customer Service via in-game settings.

night cloak Oct 13, 2020, 4:39 AM

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😔

normal fulcrum Oct 13, 2020, 4:43 AM

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@night cloak It is because of purchase from an unofficial source. Feel free to contact in-game customer support for info

raw elk Oct 13, 2020, 4:46 AM

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How to get beta test version of pubg mobile?

clear spindle Oct 13, 2020, 4:46 AM

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Beta program has been closed.

night cloak Oct 13, 2020, 4:47 AM

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@raw elk, when it reopens it’ll be announced via #news and you can apply, no ETA on when it’ll be returning.

vagrant onyx Oct 13, 2020, 4:47 AM

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How to get beta test version of pubg mobile?
@raw elk when its released after few days or time check #news they might post the beta there

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@raw elk i think you cant play in v1.0 cause its expired wait till the next beta update release

raw elk Oct 13, 2020, 4:49 AM

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Someone hack my pubg account and link it with google account. However i recovered my account i have the main login but when i try to unlink google account that is linked by hacker He daily login my account so the unlink process got cancelled. Please help

storm flumeBOT Oct 13, 2020, 4:49 AM

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You can contact the customer service via the game settings, @raw elk. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Oct 13, 2020, 4:50 AM

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Please follow this screenshot when contacting in game support, @raw elk.

📎 image0.jpg

raw elk Oct 13, 2020, 4:53 AM

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I dont have the first and oldest payment receipt and i did that process but do u think 90 days is short period? Hacker will destroy my account. You are taking 90 days to help. So this is your customer care? This is how you help or satisfied your users !

night cloak Oct 13, 2020, 4:54 AM

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If you have feedback regarding the in-game customer support you may use #old, in the future you need to take more responsibility for account security and you wouldn’t even need to contact in game support.

storm flumeBOT Oct 13, 2020, 4:57 AM

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You can contact the customer service via the game settings, @brittle cedar. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Oct 13, 2020, 5:06 AM

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@raw elk, we cannot assist with account related issues.

runic finch Oct 13, 2020, 5:08 AM

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I want to report a hacker i jave vid evidence

onyx dagger Oct 13, 2020, 5:08 AM

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Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @runic finch. Additionally you can report them via http://cheater-report.pubgm.cc/.

crystal barn Oct 13, 2020, 5:09 AM

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hello

onyx dagger Oct 13, 2020, 5:09 AM

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Hi, @crystal barn.
State your issue.

real lynx Oct 13, 2020, 5:15 AM

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hi

storm flumeBOT Oct 13, 2020, 5:15 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @real lynx. Remember to read through #faq before asking questions in the support channels.

real lynx Oct 13, 2020, 5:16 AM

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Okay

broken jolt Oct 13, 2020, 5:21 AM

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hello i need help
my game has gone weird as hell i don't know why, in tdm the enimies don't render and the time and score don't change from the beginning

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what's going on

onyx dagger Oct 13, 2020, 5:21 AM

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Can you try repairing the game in-game? @broken jolt

marsh kraken Oct 13, 2020, 5:21 AM

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why are there two daily mission instead of 3

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📎 Screenshot_20201013-105026.png

broken jolt Oct 13, 2020, 5:22 AM

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i did nothing changed and i deleted the whole thing and downloaded it again

onyx dagger Oct 13, 2020, 5:22 AM

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Feel free to report this in #old, @broken jolt.

marsh kraken Oct 13, 2020, 5:23 AM

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@onyx dagger do you know anything about my one?

night cloak Oct 13, 2020, 5:23 AM

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I have three.

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@marsh kraken, possibly a glitch.

📎 image0.png

marsh kraken Oct 13, 2020, 5:24 AM

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is it bcoz I haven't loggedin yesterday?

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Well, Thanks for your help @night cloak

zealous iron Oct 13, 2020, 5:25 AM

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I can't login my account

night cloak Oct 13, 2020, 5:25 AM

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is it bcoz I haven't loggedin yesterday?
@marsh kraken, correct you need to login daily.

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@zealous iron, elaborate please.

marsh kraken Oct 13, 2020, 5:25 AM

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so now will it alway be 2 mission?

night cloak Oct 13, 2020, 5:25 AM

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It should adjust after you login daily.

zealous iron Oct 13, 2020, 5:26 AM

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My login is at Google play when i m login my ac they shows to create a new account

marsh kraken Oct 13, 2020, 5:26 AM

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Ok, Thanks have a nice day @night cloak

night cloak Oct 13, 2020, 5:26 AM

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@marsh kraken, you’re welcome, likewise!

onyx dagger Oct 13, 2020, 5:26 AM

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Are you sure you logged in with the correct email? @zealous iron

zealous iron Oct 13, 2020, 5:26 AM

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Yes m sure

night cloak Oct 13, 2020, 5:26 AM

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@zealous iron, please contact in-game support for account related issues.

zealous iron Oct 13, 2020, 5:27 AM

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Not working properly my account is valuable

night cloak Oct 13, 2020, 5:28 AM

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We cannot help with account related issues.

agile canopy Oct 13, 2020, 5:28 AM

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Taichi, the game still crashes in Livik

storm flumeBOT Oct 13, 2020, 5:29 AM

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Please refer to subpoint 4.7 in #faq for further information, @agile canopy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tawdry finch Oct 13, 2020, 5:29 AM

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Why this game is so BIASED for different versions. Let all the rewards be same for all versions. Especially the Korean version is with more rewards. You guys will never learn even after a 26% fall in global downloads in the month of September, all you care about is how to squeeze out money from people and not even giving them rewards worth it. For an example, check the lucky spin event for all the versions. The rewards are so biased. STUPID BIASED GAME.

onyx dagger Oct 13, 2020, 5:29 AM

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Feel free to share your feedbacks in #old @tawdry finch

agile canopy Oct 13, 2020, 5:29 AM

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I did, and it meets the requirement, it only crashes in Livik tho

tawdry finch Oct 13, 2020, 5:29 AM

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After 1 hour

zealous iron Oct 13, 2020, 5:30 AM

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When ill login my ac they shows a nee account why yesterday ill face this issue

onyx dagger Oct 13, 2020, 5:30 AM

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Edit the previous message. GWcmeisterPeepoShrug

agile canopy Oct 13, 2020, 5:30 AM

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I tried repairing, cleared cache and even re installed

onyx dagger Oct 13, 2020, 5:30 AM

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You need to contact Customer Service about this issue as only they can help you with Account related issues, @zealous iron.

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I believe you can play other maps. GWcmeisterPeepoShrug @agile canopy

zealous iron Oct 13, 2020, 5:30 AM

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Not working for customer service

night cloak Oct 13, 2020, 5:30 AM

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@agile canopy, it could be because Livik is in beta, feel free to report the issue via #old.

onyx dagger Oct 13, 2020, 5:31 AM

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Did they reply? @zealous iron

zealous iron Oct 13, 2020, 5:31 AM

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Nope

onyx dagger Oct 13, 2020, 5:31 AM

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Then wait for their reply. GWcmeisterPeepoShrug

night cloak Oct 13, 2020, 5:31 AM

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@tawdry finch, #735483472432594994.

livid jewel Oct 13, 2020, 5:33 AM

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@Error 403 Hello Can you please help me? I am a youtuber with 250k subs.
I got a strike from proxima beta but I havent used any third party content or any hacks
I believe proxima beta has did it by mistake.
I am a competitive player doing youtube from 3 years, This strike will ruin everything. This is the only source of living for me. please help

onyx dagger Oct 13, 2020, 5:33 AM

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Contact the claimant about this. @livid jewel

storm flumeBOT Oct 13, 2020, 5:33 AM

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You can contact the customer service via the game settings, @zealous iron. Refer to subpoint 5.3 in #faq for further instructions.

livid jewel Oct 13, 2020, 5:33 AM

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@onyx dagger Tried he isn't replying

onyx dagger Oct 13, 2020, 5:33 AM

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Wait for his reply then. @livid jewel

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I hope he would reply to you as soon as possible.

night cloak Oct 13, 2020, 5:34 AM

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@zealous iron, as previously stated we cannot help with account related issues on in-game support can, please refrain from repeating yourself again.

clear spindle Oct 13, 2020, 5:34 AM

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I believe you have been answered multiple times, @livid jewel.

zealous iron Oct 13, 2020, 5:35 AM

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Ok m trying again

livid jewel Oct 13, 2020, 5:35 AM

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This is the only source of living for me and my family @clear spindle

clear spindle Oct 13, 2020, 5:36 AM

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Nothing can be done in this server and do as we have answered in the past.

tawdry finch Oct 13, 2020, 5:36 AM

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What guidelines

onyx dagger Oct 13, 2020, 5:36 AM

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#735483472432594994 <- This.
Try reading it.

livid jewel Oct 13, 2020, 5:37 AM

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@clear spindle Can you please quote your previous answer? I think I missed it

clear spindle Oct 13, 2020, 5:38 AM

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You have DMed staff members in here and the answer is to mail back the claimant.

livid jewel Oct 13, 2020, 5:39 AM

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I mailed to each and every email id, no reply from there. They aren't even telling me what I have done wrong

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Same thing was happened with my friend a month ago

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He got help from error

clear spindle Oct 13, 2020, 5:40 AM

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Just wait, they'll reply you.

hoary frost Oct 13, 2020, 5:42 AM

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This season no bonus challenge why ❓

storm flumeBOT Oct 13, 2020, 5:42 AM

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Please refer to this channel's pinned messages for further information, @hoary frost:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

livid jewel Oct 13, 2020, 5:43 AM

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@clear spindle Just asking If they didn't reply me.. then will there be any solution?

clear spindle Oct 13, 2020, 5:43 AM

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Nope, only they could help you.

hoary frost Oct 13, 2020, 5:43 AM

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This season no bonus challenge why ❓

clear spindle Oct 13, 2020, 5:44 AM

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Refer the pinned message.

agile canopy Oct 13, 2020, 5:45 AM

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I believe you can play other maps. :GWcmeisterPeepoShrug: @agile canopy
Livik is bae bruh

polar marshBOT Oct 13, 2020, 5:49 AM

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@regal breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawdry finch Oct 13, 2020, 5:49 AM

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@clear spindle Just asking If they didn’t reply me.. then will there be any solution?
@livid jewel here no solution account

polar marshBOT Oct 13, 2020, 5:50 AM

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@trail shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 5:52 AM

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Livik is bae bruh
Then, As Viasy said, It could be because Livik is in its BETA version, @agile canopy.
Feel free to report it in #old.

agile canopy Oct 13, 2020, 5:52 AM

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Yeah, I did

onyx dagger Oct 13, 2020, 5:52 AM

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Alright then.

night cloak Oct 13, 2020, 5:58 AM

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@zealous iron, as previously stated we cannot help with account related issues only in-game support can, please refrain from repeating yourself again.

tired ermine Oct 13, 2020, 6:03 AM

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Hey team...my fb got hacked....my pubg is login with fb and mail...how cna i change my hacked fb id in pubg?

onyx dagger Oct 13, 2020, 6:03 AM

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Do you have access to your Game account? @tired ermine

tired ermine Oct 13, 2020, 6:03 AM

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Yes...i can log in with mail

onyx dagger Oct 13, 2020, 6:04 AM

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Unlink that Facebook account then.

tired ermine Oct 13, 2020, 6:04 AM

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No ..that hacker using...that fb ..he is a scammer.
Daily he log in with my id

storm flumeBOT Oct 13, 2020, 6:04 AM

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You can contact the customer service via the game settings, @tired ermine. Refer to subpoint 5.3 in #faq for further instructions.

stoic moat Oct 13, 2020, 6:10 AM

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📎 Screenshot_20201013-070826.jpg 📎 Screenshot_20201012-212412.jpg

night cloak Oct 13, 2020, 6:10 AM

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@zealous iron, the next time you send that here moderation action will be taken.

stoic moat Oct 13, 2020, 6:10 AM

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Any help please

night cloak Oct 13, 2020, 6:10 AM

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@stoic moat, the social media account you want to unlink hasn’t been connected for 21 days.

gleaming kindle Oct 13, 2020, 6:10 AM

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Hello!! I hope someone can help me. When I went to login with my Facebook account this afternoon, it said my sisters account and I must’ve pressed something by accident and now when I press ‘log in with Facebook’ it takes me to a fresh and brand new account where the set up is for like the colour of ur skin etc and I’m so stressed and feel like crying I know it’s just a game and an account but I want to get my account back, I can’t log in with Facebook as it’s not my account and it doesn’t say use another account! You will probably tell me to contact customer support and they dont work either so if yous can’t help, hopefully there is an email that I can write to and complain and get help 😭 please help me it’s never done this before and apparently my sister didn’t do anything! I tried deleting the app too.

stoic moat Oct 13, 2020, 6:10 AM

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I should wait for 21 days

zealous iron Oct 13, 2020, 6:11 AM

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My account is valuable what ill do in the game they show not respose

gleaming kindle Oct 13, 2020, 6:11 AM

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please I want to cry 😭 please somebody help me

storm flumeBOT Oct 13, 2020, 6:11 AM

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You can contact the customer service via the game settings, @gleaming kindle @zealous iron. Refer to subpoint 5.3 in #faq for further instructions.

onyx dagger Oct 13, 2020, 6:11 AM

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I should wait for 21 days
Yes. @stoic moat

night cloak Oct 13, 2020, 6:11 AM

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@stoic moat, correct

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@zealous iron, you’ve been advised.

stoic moat Oct 13, 2020, 6:12 AM

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So should i log in with the account that i want to unlink or the one that i trying to link?

onyx dagger Oct 13, 2020, 6:12 AM

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The account (Twitter) is now linked with your game account. @stoic moat

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You need to wait for 21 days. After that, you can unlink.

stoic moat Oct 13, 2020, 6:12 AM

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Yes but i want to unlinked and keep Facebook linked

onyx dagger Oct 13, 2020, 6:13 AM

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Try after 21 Days.

gleaming kindle Oct 13, 2020, 6:13 AM

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Has anyone else expierenced what I’m experiencing?? I’m so sad I’ll try do customer service again but like I’m so STRESSED!!! Please!!! Idk what to say to customer service as it’s probably a bot and like it won’t get my account details idk anymore

night cloak Oct 13, 2020, 6:13 AM

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@gleaming kindle, unfortunately we cannot help with account related issues all we can do is guide you to the correct place, please contact in-game support for your issue.

stoic moat Oct 13, 2020, 6:13 AM

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Ok thanks and should i stay with twitter log ot fb

night cloak Oct 13, 2020, 6:14 AM

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@stoic moat, with Facebook.

stoic moat Oct 13, 2020, 6:14 AM

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Or

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Ok thanks

gleaming kindle Oct 13, 2020, 6:14 AM

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Thank you I will try ummm do u know if there is anywhere else like an email I can contact or is it only customer service?? Thanks so much guys again!!

night cloak Oct 13, 2020, 6:14 AM

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@gleaming kindle, no there is not.

onyx dagger Oct 13, 2020, 6:14 AM

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There is no point in emailing them about account related issues, @gleaming kindle.

clear spindle Oct 13, 2020, 6:15 AM

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@night cloak What do you mean??

gleaming kindle Oct 13, 2020, 6:15 AM

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This is what happens.. anyways I’ll contact customer service again but I don’t really know what to say I don’t know if they’ll help I think customer service is just a bit

📎 video0.mp4

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Bot

night cloak Oct 13, 2020, 6:16 AM

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@gleaming kindle, unfortunately we cannot help with account related issues all we can do is guide you to the correct place, please contact in-game support for your issue.
@night cloak

onyx dagger Oct 13, 2020, 6:16 AM

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Or else, @gleaming kindle,
You can try logging out of your Facebook account, And then log back again. Then try opening the game.

urban widget Oct 13, 2020, 6:16 AM

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@gleaming kindle I had a similar issue before . Check which id you are logged into in the facebook browser version . when I tried to login with fb app I had issue similar to yours . not sure with your case tho

gleaming kindle Oct 13, 2020, 6:17 AM

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What do u mean @urban widget i am using my Facebook account with my pubg account but now I must’ve pressed something now it thinks I’m my sister

onyx dagger Oct 13, 2020, 6:18 AM

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Or else, @gleaming kindle,
You can try logging out of your Facebook account, And then log back again. Then try opening the game.

gleaming kindle Oct 13, 2020, 6:18 AM

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Thanks @onyx dagger

onyx dagger Oct 13, 2020, 6:18 AM

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You're welcome. Hope it works.

gleaming kindle Oct 13, 2020, 6:19 AM

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Me too. Very stressful. I know it’s a game in so dramatic but I have been on it since the beginning.. ok will log back into Facebook now

urban widget Oct 13, 2020, 6:20 AM

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@gleaming kindle i was askin if you are logged into some other account
in facebook web version . when I tried logging in fb app and if I have a different fb account open in we version I had issue like you

gleaming kindle Oct 13, 2020, 6:21 AM

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Omg I am!! Thank you so much for helping me!! It’s my sisters account! I don’t know why though!

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So do I just log out of it ? I hope that will help!

onyx dagger Oct 13, 2020, 6:22 AM

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Lmao told you, @gleaming kindle.
You're welcome.

urban widget Oct 13, 2020, 6:22 AM

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lol

gleaming kindle Oct 13, 2020, 6:24 AM

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Lol now it’s not opening my keyboard.:

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📎 video0.mp4

night cloak Oct 13, 2020, 6:26 AM

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Restart the app and try again.

gleaming kindle Oct 13, 2020, 6:26 AM

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I have but I’ll keep on doing it, if not I’ll delete the app

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Thanks guys I’m in now

onyx dagger Oct 13, 2020, 6:28 AM

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Alright then, Enjoy. umm_ok

gleaming kindle Oct 13, 2020, 6:28 AM

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📎 image0.png

hollow hedge Oct 13, 2020, 6:31 AM

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if I log with twitter and change my pfp in gamr with the twitter one, than unlink my account, will it be saved(the pfp)?

onyx dagger Oct 13, 2020, 6:32 AM

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Nope. @hollow hedge

hollow hedge Oct 13, 2020, 6:32 AM

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oh F, thanks taichi future contributor pubgchickendinner

onyx dagger Oct 13, 2020, 6:33 AM

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You're welcome. umm_ok

night cloak Oct 13, 2020, 6:39 AM

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Hello, my friend lost an account due to a bug, how he can receive back his account?

storm flumeBOT Oct 13, 2020, 6:39 AM

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You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT Oct 13, 2020, 6:45 AM

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@proud sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

analog juniper Oct 13, 2020, 6:54 AM

#

HELP

storm flumeBOT Oct 13, 2020, 6:55 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @analog juniper. Remember to read through #faq before asking questions in the support channels.

analog juniper Oct 13, 2020, 6:55 AM

#

@storm flume i checked

he say someone change my srcVersion

mortal shard Oct 13, 2020, 6:56 AM

#

Useing VPN for loging may be the reason of ban? Just log in not play.

night cloak Oct 13, 2020, 6:56 AM

#

Just don’t use VPN.

onyx dagger Oct 13, 2020, 6:56 AM

#

Depends. Tho VPN is not Recommended. @mortal shard

storm flumeBOT Oct 13, 2020, 6:56 AM

#

You can contact the customer service via the game settings, @analog juniper. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Oct 13, 2020, 6:56 AM

#

@analog juniper, we cannot help with account related issues.

tawny geode Oct 13, 2020, 6:56 AM

#

Anyone from support ? I've been having some issues unlinking my FB from my PUBG account.

onyx dagger Oct 13, 2020, 6:57 AM

#

What's the issue? @tawny geode

clear spindle Oct 13, 2020, 6:58 AM

#

@analog juniper Contact in game customer service for account related issues, we cannot assist you with that.

tawny geode Oct 13, 2020, 6:58 AM

#

@onyx dagger Unlinked Facebook. Then it said I've 7 days remaining. On the 1 day left, it logged in again via facebook, despite me revoking PUBG mobile

analog juniper Oct 13, 2020, 6:58 AM

#

@clear spindle ok

slender wharf Oct 13, 2020, 6:58 AM

#

@onyx dagger You already know. You don't need to help when staff are in here blob_amused

tawny geode Oct 13, 2020, 6:59 AM

#

@onyx dagger I revoked PUBG mobile's access to my Facebook and still it's logged in , don't know how. If I check my Facebook Account security , it says PUBG mobile's permissions were revoked 7 days ago.

storm flumeBOT Oct 13, 2020, 6:59 AM

#

Please refer to subpoint 2.5 in #faq for further information, @tawny geode. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tawny geode Oct 13, 2020, 7:00 AM

#

@storm flume not answered.

slender wharf Oct 13, 2020, 7:01 AM

#

@tawny geode If it was already revoked and it still has access please contact customer service again and wait for a reply.

tawny geode Oct 13, 2020, 7:01 AM

#

The customer service is useless TBH.

night cloak Oct 13, 2020, 7:01 AM

#

@tawny geode, you revoked access via Facebook?

#

Or unlinked in game?

tawny geode Oct 13, 2020, 7:02 AM

#

@night cloak yes and unlinked from PUBG account too.

night cloak Oct 13, 2020, 7:02 AM

#

Screenshot of your basic setting please?

tawny geode Oct 13, 2020, 7:02 AM

#

@night cloak @onyx dagger hang on

#

📎 Screenshot_20201013-173129.jpg

night cloak Oct 13, 2020, 7:04 AM

#

You need to wait 7 days, while you wait 7 days make sure you do not login with Facebook as it’ll cancel the unlinking process.

tawny geode Oct 13, 2020, 7:04 AM

#

@night cloak I know that

#

@night cloak today was supposed to be the last day , 1 day remaining.

night cloak Oct 13, 2020, 7:05 AM

#

And you must’ve logged in via Facebook.

tawny geode Oct 13, 2020, 7:05 AM

#

@night cloak as I said, I revoked access for PUBG mobile 7 days ago.

night cloak Oct 13, 2020, 7:06 AM

#

And you must’ve logged in via Facebook.

tawny geode Oct 13, 2020, 7:06 AM

#

📎 Capture2.JPG

night cloak Oct 13, 2020, 7:06 AM

#

You need to wait 7 days, while you wait 7 days make sure you do not login with Facebook as it’ll cancel the unlinking process.

clear spindle Oct 13, 2020, 7:06 AM

#

Unlinked Facebook. Then it said I've 7 days remaining. On the 1 day left, it logged in again via facebook, despite me revokingb PUBG mobile

tawny geode Oct 13, 2020, 7:07 AM

#

If I've revoked access why am I able to log in with Facebook.

#

Thanks @clear spindle for clarifying

foggy spoke Oct 13, 2020, 7:07 AM

#

can ı get free ID card in the mystery of blue?

tawny geode Oct 13, 2020, 7:09 AM

#

I'm not upset because it's not unlinking my Facebook, I am upset because I need to link my facebook to my original PUBG account.

clear spindle Oct 13, 2020, 7:10 AM

#

Just wait for 7days to finish the unlinking process and you can link after that.

tawny geode Oct 13, 2020, 7:11 AM

#

If it was only the matter of unlinking , I am happy to wait a month, wouldn't be any issues. But I need to link that facebook to my original pubg account, and I can't keep waiting for 7 days + 7 days + 7 days , (at the end of the 7 days period, it automatically logs in via facebook despite me already revoking the access. )

onyx dagger Oct 13, 2020, 7:11 AM

#

I believe that you can check the rewards for an particular event in-game, @foggy spoke.

tawny geode Oct 13, 2020, 7:11 AM

#

The in-game customer service has been useless.

normal fulcrum Oct 13, 2020, 7:12 AM

#

@tawny geode It won't log in with any social media account unless you or someone else use it to log in

tawny geode Oct 13, 2020, 7:12 AM

#

So the question is, is there any official representative of PUBG mobile in this server.

night cloak Oct 13, 2020, 7:12 AM

#

No

normal fulcrum Oct 13, 2020, 7:13 AM

#

We are not affiliated with the game, developer or customer support of the game

tawny geode Oct 13, 2020, 7:13 AM

#

@normal fulcrum , trust me on this one, I know how I'm logging in to my games.

night cloak Oct 13, 2020, 7:13 AM

#

If you have any feedback with unlinking feature feel free to use #old.

tawny geode Oct 13, 2020, 7:14 AM

#

Thanks guys , I had to try

abstract grove Oct 13, 2020, 7:15 AM

#

Hacker team
5208336778

5145681237

5190082494

5196123647

Aim bot and wall hack , xry please report him pubg mobile

onyx dagger Oct 13, 2020, 7:16 AM

#

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @abstract grove. Additionally you can report them via http://cheater-report.pubgm.cc/.

night cloak Oct 13, 2020, 7:17 AM

#

||wait three minutes not 1||

polar marshBOT Oct 13, 2020, 7:30 AM

#

@red adder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

signal adder Oct 13, 2020, 7:46 AM

#

تغيير البلد لم تظهر

📎 image0.png

storm flumeBOT Oct 13, 2020, 7:46 AM

#

Please do not use languages other than English, @signal adder. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak Oct 13, 2020, 7:48 AM

#

@signal adder, you cannot change your region as your account was created in the EEA region you can create a new account to play in a new region.

#

@onyx dagger, don’t.

signal adder Oct 13, 2020, 7:48 AM

#

Yes me need change

📎 image0.png

night cloak Oct 13, 2020, 7:49 AM

#

@signal adder, you cannot change your region as your account was created in the EEA region you can create a new account to play in a new region.

hoary night Oct 13, 2020, 7:49 AM

#

Why am I getting matched with Players who are playing on Middle East Server even tho I selected Asia Server? This is happening since last 5 days.

When I see my career results it shows Asia Server but when I check my teammates career result it shows Middle East.

signal adder Oct 13, 2020, 7:49 AM

#

No me charge for that acc

night cloak Oct 13, 2020, 7:49 AM

#

You cannot.

#

@hoary night, feel free to report this in #old.

serene tusk Oct 13, 2020, 7:51 AM

#

how can i vote a hacker

graceful silo Oct 13, 2020, 7:51 AM

#

@serene tusk Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

polar marshBOT Oct 13, 2020, 7:51 AM

#

@jolly girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

serene tusk Oct 13, 2020, 7:51 AM

#

i did

night cloak Oct 13, 2020, 7:53 AM

#

You may wait patiently for the user ti be banned if they’re hacking, @serene tusk.

zenith adder Oct 13, 2020, 7:54 AM

#

why i cant send any message in #cheater-reports ?

polar marshBOT Oct 13, 2020, 7:55 AM

#

@south bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hoary night Oct 13, 2020, 7:55 AM

#

@hoary night, feel free to report this in #old.
@night cloak when will it get fixed? Cuz am tired of playing with Me players. Also have encountered many hackers in this server so....

polar marshBOT Oct 13, 2020, 7:55 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 13, 2020, 7:57 AM

#

@hoary night, no ETA.

onyx dagger Oct 13, 2020, 7:57 AM

#

#cheater-reports is closed for now, @zenith adder.

zenith adder Oct 13, 2020, 7:57 AM

#

ok

night cloak Oct 13, 2020, 7:58 AM

#

@zenith adder, it’s currently closed, when it opens you’ll mee6 level 10 inside the server to gain send message permissions.

grave delta Oct 13, 2020, 7:59 AM

#

i need a help

vagrant kayak Oct 13, 2020, 7:59 AM

#

📎 IMG-20201013-WA0000.jpg

grave delta Oct 13, 2020, 8:00 AM

#

@vagrant kayak even me

zenith adder Oct 13, 2020, 8:00 AM

#

@night cloak how i can get lvl 10 in mee6 ?

storm flumeBOT Oct 13, 2020, 8:00 AM

#

Your level is defined by your Discord server activity, @zenith adder. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

polar marshBOT Oct 13, 2020, 8:00 AM

#

@vagrant kayak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grave delta Oct 13, 2020, 8:00 AM

#

📎 Capture.PNG

polar marshBOT Oct 13, 2020, 8:01 AM

#

@grave delta:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gusty lichen Oct 13, 2020, 8:02 AM

#

PUBG reply to my question
For my ACCOUNT HACK
I don't understand what they say

📎 Screenshot_2020-10-13-13-20-41-327_com.tencent.ig.jpg 📎 Screenshot_2020-10-13-13-20-30-391_com.tencent.ig.jpg 📎 Screenshot_2020-10-13-13-20-20-482_com.tencent.ig.jpg

night cloak Oct 13, 2020, 8:03 AM

#

@gusty lichen, they’re asking what social media the hacker has linked to your account.

gusty lichen Oct 13, 2020, 8:04 AM

#

Hacker unlink my FB ACCOUNT

#

And he disabled my FACEBOOK ACCOUNT

night cloak Oct 13, 2020, 8:05 AM

#

@gusty lichen, they’re asking what social media the hacker has linked to your account.

gusty lichen Oct 13, 2020, 8:05 AM

#

I don't know that

normal fulcrum Oct 13, 2020, 8:06 AM

#

@gusty lichen If facebook account is disabled and that's the only social media account you use to log in, you have to contact Facebook support to reactivate the account

dawn crow Oct 13, 2020, 8:06 AM

#

@vagrant kayak what happend bro are you using emulator?

gusty lichen Oct 13, 2020, 8:07 AM

#

But he unlink my FB account and he link his account and PLAYING

normal fulcrum Oct 13, 2020, 8:09 AM

#

@gusty lichen Account can be unlinked if there are 2 social media accounts linked. Can you log in with 2nd social media account?

gusty lichen Oct 13, 2020, 8:09 AM

#

I didn't link my second social media account

normal fulcrum Oct 13, 2020, 8:10 AM

#

Unlinking is not possible when you have only 1 social media account linked

#

How many accounts are linked to your game, as of now?

gusty lichen Oct 13, 2020, 8:11 AM

#

This is my friend account he is not knowledged but he spent 8 lakhs
Now only he say me the account was hacked

#

He don't know to recover because he is not knowledged

normal fulcrum Oct 13, 2020, 8:13 AM

#

Ask your friend to contact customer support again and provide all information properly. If he can prove he owns the account, he will get it back. And try not to provide your account information on phishing sites for cheap skins or outfits or for rank push

gusty lichen Oct 13, 2020, 8:13 AM

#

Ok thanks for you support

signal adder Oct 13, 2020, 8:15 AM

#

عدم ظهور زر تغير الدولة

📎 image0.png

storm flumeBOT Oct 13, 2020, 8:15 AM

#

Please do not use languages other than English, @signal adder. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

signal adder Oct 13, 2020, 8:17 AM

#

Not show change Country

zenith adder Oct 13, 2020, 8:17 AM

#

@signal adder you can speak english here

signal adder Oct 13, 2020, 8:17 AM

#

I speake now

#

I need change my Country

📎 image0.png

zenith adder Oct 13, 2020, 8:18 AM

#

@signal adder i think you can change language your emulator

#

if you use phone change your phone language

onyx dagger Oct 13, 2020, 8:21 AM

#

You're already advised about this, @signal adder.
Your account is created in EEA region.
Due to that, You cannot change the region. (They have certain laws which dont allow.)

signal adder Oct 13, 2020, 8:23 AM

#

@onyx dagger What is the solution?

onyx dagger Oct 13, 2020, 8:23 AM

#

Unfortunately, There is no Solution for this, @signal adder. GWcmeisterPeepoShrug

signal adder Oct 13, 2020, 8:24 AM

#

Ok thank’s❤️

vital frigate Oct 13, 2020, 8:24 AM

#

Can I get any help related to pubg kr version?

onyx dagger Oct 13, 2020, 8:24 AM

#

We only provide support for PUBG Mobile english Global server, Here, @vital frigate.

vital frigate Oct 13, 2020, 8:25 AM

#

Can I get the server for kr version if possible

onyx dagger Oct 13, 2020, 8:25 AM

#

Feel free to Google, @vital frigate.

night cloak Oct 13, 2020, 8:26 AM

#

Help, I need to Submit Proof Video that one Guy is hacking... but where to submit?

onyx dagger Oct 13, 2020, 8:26 AM

#

Or, Try checking out their Social Media. @vital frigate

#

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @night cloak. Additionally you can report them via http://cheater-report.pubgm.cc/.

vital frigate Oct 13, 2020, 8:26 AM

#

Thanks @onyx dagger

chrome lagoon Oct 13, 2020, 8:32 AM

#

Why there's no FPP switcher In payload?

onyx dagger Oct 13, 2020, 8:34 AM

#

You cannot play Payload mode in FPP, @chrome lagoon.
Feel free to share your Thoughts of adding FPP mode for Payload.

chrome lagoon Oct 13, 2020, 8:34 AM

#

@onyx dagger I know, but, you of course know the FPP SWITCHER
That is in classic mode (TPP)

onyx dagger Oct 13, 2020, 8:34 AM

#

Yes.

chrome lagoon Oct 13, 2020, 8:35 AM

#

Add it 😁

onyx dagger Oct 13, 2020, 8:35 AM

#

So,
Feel free to share your Thoughts of adding FPP mode for Payload, in #old.

night cloak Oct 13, 2020, 8:36 AM

#

When is the announcement of Outfit Contest winners?

onyx dagger Oct 13, 2020, 8:36 AM

#

Today. hearts_bunny @night cloak

night cloak Oct 13, 2020, 8:37 AM

#

I know It's today but any estimated time?

onyx dagger Oct 13, 2020, 8:37 AM

#

No ETA. GWcmeisterPeepoShrug

night cloak Oct 13, 2020, 8:37 AM

#

All right. Thank you.

onyx dagger Oct 13, 2020, 8:37 AM

#

You're welcome. HugLove

night cloak Oct 13, 2020, 8:38 AM

#

There are too many cheat files Users .

#

huh

polar marshBOT Oct 13, 2020, 8:39 AM

#

@alpine abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 8:39 AM

#

I didnt get you. @night cloak

night cloak Oct 13, 2020, 8:39 AM

#

@onyx dagger catpeek

onyx dagger Oct 13, 2020, 8:40 AM

#

Yes?

night cloak Oct 13, 2020, 8:40 AM

#

😕

storm flumeBOT Oct 13, 2020, 8:42 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

rigid shuttle Oct 13, 2020, 8:50 AM

#

when the bonus challenge is come ? suspicious

onyx dagger Oct 13, 2020, 8:50 AM

#

No ETA. @rigid shuttle (Estimated Time of Arrival).

storm flumeBOT Oct 13, 2020, 8:52 AM

#

Hello, @steep thicket!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

onyx dagger Oct 13, 2020, 8:53 AM

#

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @reef pecan. Additionally you can report them via http://cheater-report.pubgm.cc/.

polar marshBOT Oct 13, 2020, 8:53 AM

#

@late fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@late fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lyric prawn Oct 13, 2020, 9:06 AM

#

Hii

flat citrus Oct 13, 2020, 9:08 AM

#

Game not loading stuck on loading screen 🤬
I’ve lost points due to this

lyric prawn Oct 13, 2020, 9:08 AM

#

@flat citrus 😂

#

@empty forge what

onyx dagger Oct 13, 2020, 9:10 AM

#

Try removing the App cache of the game from Device settings, @flat citrus.

sterile moth Oct 13, 2020, 9:11 AM

#

My game stuck at login screen and after that nothing happens only music voice is coming click is not working

flat citrus Oct 13, 2020, 9:11 AM

#

Wtf so it resets everything? No thanks 😡

storm flumeBOT Oct 13, 2020, 9:11 AM

#

Please refer to subpoint 4.10 in #faq for further information, @flat citrus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

We are unable to provide assistance if you do not ask a question or state a problem, @lyric prawn. Remember to read through #faq before asking questions in the support channels.

#

Please refer to subpoint 4.10 in #faq for further information, @sterile moth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

tropic parrot Oct 13, 2020, 9:12 AM

#

im need help my acoount get blocked without break any rules

#

account

vagrant forum Oct 13, 2020, 9:13 AM

#

Banned? @tropic parrot

polar marshBOT Oct 13, 2020, 9:13 AM

#

@tropic parrot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

marsh kraken Oct 13, 2020, 9:14 AM

#

📎 Screenshot_20201013-105026.png

#

why my one mission is gone?

noble flume Oct 13, 2020, 9:19 AM

#

Guys when I'm trying to unlink my fb account the game showing network error

#

But my wifi everything is working fine

night cloak Oct 13, 2020, 9:20 AM

#

@noble flume Could you try again at a later time, with a different internet?

noble flume Oct 13, 2020, 9:20 AM

#

Ok I'll do it

marsh kraken Oct 13, 2020, 9:20 AM

#

@night cloak excuse me?

night cloak Oct 13, 2020, 9:20 AM

#

Yes, @marsh kraken?

marsh kraken Oct 13, 2020, 9:21 AM

#

can you help with this

📎 Screenshot_20201013-105026.png

solemn kettle Oct 13, 2020, 9:21 AM

#

hi

night cloak Oct 13, 2020, 9:21 AM

#

I do not know the answer, unfortunately, @marsh kraken.

solemn kettle Oct 13, 2020, 9:21 AM

#

i want help

marsh kraken Oct 13, 2020, 9:21 AM

#

one mission gone

night cloak Oct 13, 2020, 9:21 AM

#

@solemn kettle Aloha! How can I help you?

solemn kettle Oct 13, 2020, 9:22 AM

#

i have problem with login

noble flume Oct 13, 2020, 9:22 AM

#

Actually the problem of unlinking is from yesterday

#

I have shifted to different wifi internet connection but still same error network is busy try agin later

solemn kettle Oct 13, 2020, 9:23 AM

#

restart ur router

polar marshBOT Oct 13, 2020, 9:23 AM

#

@faint parrot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble flume Oct 13, 2020, 9:23 AM

#

Actually my account was on 7 days unlinking process and it was going to be unlink yesterday

night cloak Oct 13, 2020, 9:23 AM

#

@solemn kettle What kind of problems? Could you elaborate?

noble flume Oct 13, 2020, 9:23 AM

#

restart ur router
@solemn kettle Tried dude

polar marshBOT Oct 13, 2020, 9:24 AM

#

@solemn kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 13, 2020, 9:24 AM

#

Actually my account was on 7 days unlinking process and it was going to be unlink yesterday
@noble flume Then it might be a visual glitch. Try doing a client repair or simply log in from a different device.

noble flume Oct 13, 2020, 9:25 AM

#

Ok

gusty lichen Oct 13, 2020, 9:25 AM

#

@night cloak MY friend FACEBOOK account was hacked so his PUBG account also hacked he logined FACEBOOK AND GOOGLE . He is trying to login in google but he don't know password

#

There is option for forgot password
But the verification code is not coming

night cloak Oct 13, 2020, 9:26 AM

#

@gusty lichen He will need to contact the customer service right away and before it’s too late.

vagrant forum Oct 13, 2020, 9:26 AM

#

@marsh kraken , that's the first time I've seen that. Not sure why that might have happened. Feel free to report it in #old along with the following details:
▫️ In-game Numeric ID
▫️ Device
▫️ WiFi/Cellular
▫️ Country

marsh kraken Oct 13, 2020, 9:29 AM

#

will it come back tomorrow?@vagrant forum

vagrant forum Oct 13, 2020, 9:29 AM

#

As I said, that's the first time I've seen something like that. So I cannot tell you anything about it.

marsh kraken Oct 13, 2020, 9:30 AM

#

okay😔😔

agile canopy Oct 13, 2020, 9:36 AM

#

So,
my game crashes if I click the even page or the season thing in lobby (pubg has stopped working) and only when I play livik

#

I have tried repairing, re installing didnt work

onyx dagger Oct 13, 2020, 9:41 AM

#

You have tried all the possible solutions on how to fix this issue, @agile canopy. GWcmeisterPeepoShrug
Gladly, when you downloaded the game from the official site, It fixed some issues, as you said. And about the game crash when you play Livik, Feel free to report it in #old. If you did, Thanks for the report.

night cloak Oct 13, 2020, 9:43 AM

#

@night cloak any update on pubg ba.n in India

polar marshBOT Oct 13, 2020, 9:43 AM

#

@unborn moth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 9:48 AM

#

any update on pubg ba.n in India
Dont know about it, @night cloak.
Wait for the Official News.

idle lava Oct 13, 2020, 10:02 AM

#

hi

unique frigate Oct 13, 2020, 10:02 AM

#

Hello?
Can we get the spectating version of Pubg mobile please

gusty lichen Oct 13, 2020, 10:03 AM

#

MY PUBG account was hacked and I logined in google also but
I'm trying to login in google I don't know password
And there is option for forgot password in that they ask verification code BUT THE CODE IS NOT COMING

idle lava Oct 13, 2020, 10:03 AM

#

my account get data has changed

#

on last kill

clear spindle Oct 13, 2020, 10:05 AM

#

@idle lava can you explain??

night cloak Oct 13, 2020, 10:05 AM

#

Pubg is fake guys now😔

clear spindle Oct 13, 2020, 10:05 AM

#

@unique frigate ??

night cloak Oct 13, 2020, 10:06 AM

#

This year cannot come back pubg left us😭

polar marshBOT Oct 13, 2020, 10:06 AM

#

@idle lava:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique frigate Oct 13, 2020, 10:06 AM

#

I am saying what spectating version does nodwin use?

night cloak Oct 13, 2020, 10:07 AM

#

Pubg suspends innocents and prays hackers this is the hobby of pubg

clear spindle Oct 13, 2020, 10:07 AM

#

The email linking feature is in beta so there will be a delay, try after a few hours and contact the hacked social media platform to regain the access, @gusty lichen.

#

Is your account banned, @night cloak ??

honest sedge Oct 13, 2020, 10:07 AM

#

when will #cheater-reports reopen ?

polar marshBOT Oct 13, 2020, 10:08 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gaunt stratus Oct 13, 2020, 10:08 AM

#

Can i ask for help

clear spindle Oct 13, 2020, 10:08 AM

#

No ETA for that, @honest sedge.

storm flumeBOT Oct 13, 2020, 10:08 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @gaunt stratus. Remember to read through #faq before asking questions in the support channels.

gaunt stratus Oct 13, 2020, 10:09 AM

#

Ok
My problem is that my audio is very broken i cant play anymore when i go into a game with my friends when i open my mic the sound of the game either gets very quiet or just muted i whould be only able to hear the sounds of voice chat iam an ios user

honest sedge Oct 13, 2020, 10:10 AM

#

when will zombie mode come ?

rustic sun Oct 13, 2020, 10:11 AM

#

spectate glitch....

clear spindle Oct 13, 2020, 10:12 AM

#

@gaunt stratus can you provide the details of:
ID:
Device:
Network:

#

@honest sedge October 23rd.

storm flumeBOT Oct 13, 2020, 10:12 AM

#

Hello, @rustic sun!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

gaunt stratus Oct 13, 2020, 10:14 AM

#

ID: 5108546886
device : iphone 8 plus ios 14
network : just the basic network

clear spindle Oct 13, 2020, 10:14 AM

#

WiFi or mobile data ??

gaunt stratus Oct 13, 2020, 10:14 AM

#

Ohhh i get it im using wifi

clear spindle Oct 13, 2020, 10:14 AM

#

Ohk.

gaunt stratus Oct 13, 2020, 10:16 AM

#

Any fix?

clear spindle Oct 13, 2020, 10:16 AM

#

@storm willow ^^

deft basalt Oct 13, 2020, 10:17 AM

#

can any one help me to login account

📎 image0.png

#

my account is hacked i spent on it about 1 million UC i need help 🙏

storm flumeBOT Oct 13, 2020, 10:20 AM

#

You can contact the customer service via the game settings, @deft basalt. Refer to subpoint 5.3 in #faq for further instructions.

gaunt stratus Oct 13, 2020, 10:22 AM

#

Uhhh can i get a fix for my audio problem?

hasty geyser Oct 13, 2020, 10:24 AM

#

Uhhh can i get a fix for my audio problem?
@gaunt stratus

Most of the users with IOS14 update are facing this problem.

violet mist Oct 13, 2020, 10:24 AM

#

@lime juniper I cannot post detailed videos because there is internet restriction in this country. However, as it can be seen in the picture I have sent you, it is much smaller than all the other killing messages and it only appears up to half of your name in the game. In other weapons with a kill message, it fills the background completely on you and your opponent.

gaunt stratus Oct 13, 2020, 10:24 AM

#

Well thats true but any solution?

polar marshBOT Oct 13, 2020, 10:24 AM

#

@deft basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle jackal Oct 13, 2020, 10:26 AM

#

@deft basalt that's not hacked, you've logged in to your account with newer version than you have 👍🏻

#

Hi
I'm usin ROG Phone 3, but i don't have the 90fps option why is that? ... Even though I'm playing on 144HZ

#

📎 Screenshot_20201013-132414048.jpg

#

It's global version by the way

onyx dagger Oct 13, 2020, 10:31 AM

#

Feel free to report the issue in #old, @gaunt stratus.
With:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

90 FPS mode is released only for some devices, For now, @brittle jackal.
Hope they will be releasing this setting for more devices, soon.
Feel free to share your Thoughts in #old.

regal cobalt Oct 13, 2020, 10:34 AM

#

My PUBGM account was stolen. I need support please!!

candid patio Oct 13, 2020, 10:38 AM

#

Where is bonus challenge bc?

crisp turret Oct 13, 2020, 10:40 AM

#

Hey @regal cobalt , can you explain this problem in little bit more details ?

candid patio Oct 13, 2020, 10:40 AM

#

Bc????

regal cobalt Oct 13, 2020, 10:40 AM

#

@crisp turret can u contact me in private?

#

Or some custom support

green wolf Oct 13, 2020, 10:44 AM

#

My account is hacked and he linked his social media to its. I try to unlink but he is opening it so the unlink request is been cancelled please help me

onyx dagger Oct 13, 2020, 10:44 AM

#

Well, Please contact Customer Service in-game about this as only they can help you out with Account related issues, @regal cobalt.

#

Bonus Challenge is not available for now, @candid patio.
It will be coming back soon. No ETA tho.

#

Do you have access to your Game account? @green wolf

green wolf Oct 13, 2020, 10:45 AM

#

Yes I have access

onyx dagger Oct 13, 2020, 10:46 AM

#

Well, Then Unlink that hacked social media.

green wolf Oct 13, 2020, 10:46 AM

#

He is opening Pubg through his social media so the request is canceled

barren zodiac Oct 13, 2020, 10:47 AM

#

Hello . I want to report cheaters

gritty radish Oct 13, 2020, 10:47 AM

#

Hi

polar marshBOT Oct 13, 2020, 10:47 AM

#

@vagrant dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

green wolf Oct 13, 2020, 10:47 AM

#

I tried many times but no use

onyx dagger Oct 13, 2020, 10:47 AM

#

Please contact Customer Service in-game about this as only they can help you with Account related issues, @green wolf.

gritty radish Oct 13, 2020, 10:47 AM

#

Need help

green wolf Oct 13, 2020, 10:47 AM

#

There is no reply from them

onyx dagger Oct 13, 2020, 10:47 AM

#

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @barren zodiac. Additionally you can report them via http://cheater-report.pubgm.cc/.

#

Yes, @gritty radish?
State your issue.

#

Wait for their reply then. They will reply to you as soon as possible, @green wolf, Hopefully.

gritty radish Oct 13, 2020, 10:48 AM

#

I have logging problems

barren zodiac Oct 13, 2020, 10:49 AM

#

I want to report cheaters using live broadcasts on Facebook

gritty radish Oct 13, 2020, 10:49 AM

#

My game said that account have been logged from a new version of the game and need to update but there's no update

onyx dagger Oct 13, 2020, 10:50 AM

#

Please contact Customer Customer in-game about this as only they can help you with Account related issues, @gritty radish.

gritty radish Oct 13, 2020, 10:50 AM

#

How

onyx dagger Oct 13, 2020, 10:50 AM

#

And @vagrant dew, Please refrain from using the Ban Word.

gritty radish Oct 13, 2020, 10:51 AM

#

Help please

onyx dagger Oct 13, 2020, 10:51 AM

#

You can report it to Facebook then. @barren zodiac

polar marshBOT Oct 13, 2020, 10:51 AM

#

@vagrant dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 10:51 AM

#

You can contact Customer service via in-game settings, @gritty radish.

gritty radish Oct 13, 2020, 10:51 AM

#

Ok thanks so mutch for your help

barren zodiac Oct 13, 2020, 10:52 AM

#

📎 Screenshot_-_Facebook.jpg

onyx dagger Oct 13, 2020, 10:53 AM

#

You can report it to Facebook then. @barren zodiac

#

State your issue, @vagrant dew.

red sage Oct 13, 2020, 10:54 AM

#

WTF Happening to PUBGM....legit Player getting 10m Ban Woww...😂😂😂 Hacker's Enjoying very well....I was Playing Game without any cheat or Any Third party things...why i got this??? haven't Got Any reply after claim in Game

📎 Screenshot_2020-10-13-16-17-21-091_com.vng.pubgmobile.jpg

vagrant dew Oct 13, 2020, 10:55 AM

#

It's ok taichi i got link to reportt

onyx dagger Oct 13, 2020, 10:56 AM

#

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity, @red sage.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to Wait until the punishment automatically expires.

#

Alright then. @vagrant dew

#

You do not have to Quote that, @red sage.
Well, File Claiming exist for a Reason.

red sage Oct 13, 2020, 10:57 AM

#

You do not have to Quote that, @red sage.
Well, File Claiming exist for a Reason.
@onyx dagger Hasn't Got any Reply from there Bro

onyx dagger Oct 13, 2020, 10:57 AM

#

Please be patient. @red sage

red sage Oct 13, 2020, 10:59 AM

#

Legit Player's Game is Suspicious Woww🤣🤣🤣 Those who's using auto aim and sitting in top100 they r nothing woww bro> Please be patient. @red sage
@onyx dagger

#

Time to Leave pubg Lol

onyx dagger Oct 13, 2020, 11:00 AM

#

As I said File Claim Exist for a Reason, You can do that.
Also, Wait for their reply. They will try to reply as soon as possible, Hopefully.
And, Feel free to Report/Share your Feedbacks in #old.

red sage Oct 13, 2020, 11:01 AM

#

As I said File Claim Exist for a Reason, You can do that.
Also, Wait for their reply. They will try to reply as soon as possible, Hopefully.
And, Feel free to Report/Share your Feedbacks in #old.
@onyx dagger well let me wait

onyx dagger Oct 13, 2020, 11:02 AM

#

Alright then.

green wolf Oct 13, 2020, 11:06 AM

#

But he is playing in my id

#

And he disturb me while playing

fervent ore Oct 13, 2020, 11:07 AM

#

Please help me why its showing but my network is good

📎 Screenshot_2020-10-13-16-20-24-21.png

green wolf Oct 13, 2020, 11:07 AM

#

@onyx dagger

onyx dagger Oct 13, 2020, 11:08 AM

#

As I said, @green wolf,
Please contact Customer Service in-game about this, As only they can help you with Account related issues.

fervent ore Oct 13, 2020, 11:08 AM

#

@onyx dagger ^

onyx dagger Oct 13, 2020, 11:08 AM

#

Can you try restarting your Device? @fervent ore

fervent ore Oct 13, 2020, 11:08 AM

#

Ok

onyx dagger Oct 13, 2020, 11:08 AM

#

Alright.

steep thicket Oct 13, 2020, 11:11 AM

#

Hey I spined 50000 uc I did not get 1 material it's a glitch pls fix

spring zephyr Oct 13, 2020, 11:12 AM

#

It's not a glitch, just your luck.

steep thicket Oct 13, 2020, 11:12 AM

#

50000 thousand uc man

wraith sundial Oct 13, 2020, 11:12 AM

#

Bro I can not login in my account why

steep thicket Oct 13, 2020, 11:12 AM

#

Are you joking

spring zephyr Oct 13, 2020, 11:12 AM

#

@wraith sundial Explain your issue in detail please. It's better if you can provide a sceenshot.

wraith sundial Oct 13, 2020, 11:14 AM

#

Ok

📎 Screenshot_2020-10-13-16-43-28-22_dac7cc7571c39b392df64923967cf7da.jpg

storm flumeBOT Oct 13, 2020, 11:14 AM

#

Please refer to subpoint 4.5 in #faq for further information, @wraith sundial. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant forum Oct 13, 2020, 11:16 AM

#

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

fervent ore Oct 13, 2020, 11:16 AM

#

Oo idk this

#

@onyx dagger thats not work again it showing that

onyx dagger Oct 13, 2020, 11:18 AM

#

Please refer to #faq 4.10 about your issue, @fervent ore.

copper raptor Oct 13, 2020, 11:20 AM

#

My friend pubg account hack please help me

#

Help me

#

please Pubg help me

onyx dagger Oct 13, 2020, 11:22 AM

#

Please contact Customer Service in-game about this as only they can help you with Account related issues, @copper raptor.

copper raptor Oct 13, 2020, 11:24 AM

#

@onyx dagger my friend pubg account hack

onyx dagger Oct 13, 2020, 11:26 AM

#

Please contact Customer Service in-game about this as only they can help you with Account related issues, @copper raptor.
Read this message.

copper raptor Oct 13, 2020, 11:27 AM

#

Facebook account than hack

#

And pubg account

#

@dusty torrent cod Mobile

dusty torrent Oct 13, 2020, 11:29 AM

#

@copper raptor Pubg mobile

vagrant forum Oct 13, 2020, 11:29 AM

#

Contact the ingame customer support and Facebook customer support for that, @copper raptor. We cannot help you with account related issues here.

#

@dusty torrent, may I know the reason why you are posting random images here?

dusty torrent Oct 13, 2020, 11:30 AM

#

@vagrant forum comapring

vagrant forum Oct 13, 2020, 11:30 AM

#

Does this look like 'comparison-channel' to you?

#

If you do not need any assistance, please move over to a discussion channel and refrain from sending irrelevant stuff in the support channels.

barren zodiac Oct 13, 2020, 11:34 AM

#

@vagrant forum Hi, is this emulator cheating

📎 88_1.JPG

night cloak Oct 13, 2020, 11:35 AM

#

Hello there! Please tell me who I can contact about the illegal and unjustified blocking of my account for a day!?! I am an honest player who makes purchases from you regularly. I play on a clean client without third-party programs and other things. I play with iPhone XR .Which suffers defeats from cheaters, and instead you block honest players!!!

#

📎 image0.png

storm flumeBOT Oct 13, 2020, 11:36 AM

#

You can now access #emulator-chat and #emulator-support, @barren zodiac. Revert this at any time by sending .emulator in #481204134859505684.

night cloak Oct 13, 2020, 11:36 AM

#

📎 image0.png 📎 image1.png

#

📎 image0.png

#

Who can help me with this problem?!?

vagrant onyx Oct 13, 2020, 11:38 AM

#

@night cloak can you translate it

#

And is that pubg mobile global english version

muted ravine Oct 13, 2020, 11:39 AM

#

Я никогда Не видел такая проблема

vagrant onyx Oct 13, 2020, 11:39 AM

#

English only @muted ravine

polar marshBOT Oct 13, 2020, 11:40 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted ravine Oct 13, 2020, 11:41 AM

#

Думаю всё здесь не может помог потому что все по русски там

#

Все вот уже ответили брат

#

@vagrant onyx well I'm trying to help so stop giving me bs abt language

bright scroll Oct 13, 2020, 11:43 AM

#

Hello where can I report a cheater i have video approve that he is speed

muted ravine Oct 13, 2020, 11:45 AM

#

Above this chat there's a place to report cheaters

vagrant onyx Oct 13, 2020, 11:45 AM

#

Hello, @bright scroll !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

bright scroll Oct 13, 2020, 11:45 AM

#

📎 video0.mov 📎 video1.mov

barren zodiac Oct 13, 2020, 11:46 AM

#

@bright scroll 😁😁😁😁

#

@bright scroll @bright scroll This season 100 people 50 of them are cheaters

graceful silo Oct 13, 2020, 11:53 AM

#

@bright scroll Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

warped sand Oct 13, 2020, 11:54 AM

#

when will be bonus challenge start in india pls help

graceful silo Oct 13, 2020, 11:57 AM

#

@warped sand No ETA

clear spindle Oct 13, 2020, 12:01 PM

#

@dusty torrent can you stop posting that in here.

dusty torrent Oct 13, 2020, 12:01 PM

#

Why so high graphics

clear spindle Oct 13, 2020, 12:04 PM

#

Isn't that cool.

onyx dagger Oct 13, 2020, 12:10 PM

#

If you find any Cheaters, @barren zodiac,
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

If he is found cheating, he will be suspended.
When you report a player, He will be marked suspicious.
When he gets Suspended, You will receive an in-game mail.

barren zodiac Oct 13, 2020, 12:12 PM

#

@onyx dagger Yes, I always report cheaters

onyx dagger Oct 13, 2020, 12:13 PM

#

That's great!

barren zodiac Oct 13, 2020, 12:14 PM

#

@onyx dagger My friend uses cheating now and I don't play with him scared

onyx dagger Oct 13, 2020, 12:14 PM

#

Report him then. @barren zodiac

polar marshBOT Oct 13, 2020, 12:16 PM

#

@barren zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 12:20 PM

#

Please refrain from using the "ban" word, @barren zodiac.

barren zodiac Oct 13, 2020, 12:22 PM

#

OK

onyx dagger Oct 13, 2020, 12:23 PM

#

Alright.

night cloak Oct 13, 2020, 12:23 PM

#

Hello .. Is there a decision-maker here to help me please.

thank you

onyx dagger Oct 13, 2020, 12:26 PM

#

State your issue, @night cloak.

night cloak Oct 13, 2020, 12:26 PM

#

my account does not have a reign and does not have a Dima service ... bearing in mind that my account is paid a lot of money. I don’t know what happened.

chrome cape Oct 13, 2020, 12:27 PM

#

Hello I'll show you proof that the company Pubg sells hacker copies But unfortunately some were deceived in this company enter the private to show you proof through a distributor selling the hacker Yaay

onyx dagger Oct 13, 2020, 12:27 PM

#

Reign? @night cloak

night cloak Oct 13, 2020, 12:28 PM

#

region** @onyx dagger

polar marshBOT Oct 13, 2020, 12:28 PM

#

@primal bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 12:29 PM

#

Could you please show me a screenshot of your In-game settings? @night cloak

night cloak Oct 13, 2020, 12:29 PM

#

@onyx dagger I am a content owner and I have a YouTube channel and I have 300K subscribers, and this is my problem for a long time and I hope there is a solution

onyx dagger Oct 13, 2020, 12:29 PM

#

Could you please show me a screenshot of your In-game settings? @night cloak

night cloak Oct 13, 2020, 12:31 PM

#

@onyx dagger

📎 aaasss.png

onyx dagger Oct 13, 2020, 12:31 PM

#

Well, @night cloak,
Accounts made in EEA regions cannot change their region in-game. (Due to their Laws).
Sorry.

night cloak Oct 13, 2020, 12:34 PM

#

@onyx dagger I worked for my account from my country and I am from Kuwait, but my account is an American Apple Store account, and this is a problem from the second season that must be resolved because at the beginning we do not know the complete rules of the game

onyx dagger Oct 13, 2020, 12:35 PM

#

We cannot help that as it is a law, @night cloak. GWcmeisterPeepoShrug

night cloak Oct 13, 2020, 12:37 PM

#

@onyx dagger Is there a problem with Dima’s service, knowing that my account spent a lot of sums on it, more than 50 thousand dollars

onyx dagger Oct 13, 2020, 12:38 PM

#

Dont know about that. @night cloak
But about the region, It is because your Account is created in EEA region.

night cloak Oct 13, 2020, 12:43 PM

#

@onyx dagger Suggestion ..

We must search to solve this problem that we, the players, suffer from in the second season .. There is no such thing as a law that is not amended in favor of the players .. The largest country in the world laws are amended in the interest of its people.

thank you for ur time .. have a nice day

vagrant onyx Oct 13, 2020, 12:50 PM

#

@night cloak European account cant change region
And there is nothing to do to change it

opal raft Oct 13, 2020, 12:52 PM

#

So i had an issue w my bank and uc started getting deducted whenever I purchased some. Now I received a 15 days ban cause of illegal topups but i only used ingame from appstore. Will i find my account the same as i left it after ban ends?

#

Pls answer asap its an urgent matter

night cloak Oct 13, 2020, 12:53 PM

#

@vagrant onyx There must be a solution. There must be an option. I return my account to another region .. I worked my account from inside my country. Why was my account registered from European countries and I am from Kuwait in the Middle East?

storm flumeBOT Oct 13, 2020, 12:53 PM

#

You can contact the customer service via the game settings, @opal raft. Refer to subpoint 5.3 in #faq for further instructions.

onyx dagger Oct 13, 2020, 12:54 PM

#

Feel free to share your Feedbacks in #old, @night cloak.

spring zephyr Oct 13, 2020, 12:54 PM

#

@night cloak That option is not available for the European region. And your account is European, probably you chose Europe as your region when you made your account
You can't do anything about it.

chilly cobalt Oct 13, 2020, 12:54 PM

#

Hi

storm flumeBOT Oct 13, 2020, 12:54 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @chilly cobalt. Remember to read through #faq before asking questions in the support channels.

craggy palm Oct 13, 2020, 12:55 PM

#

Lost my account

spring zephyr Oct 13, 2020, 12:55 PM

#

How exactly did you lost it?

lethal juniper Oct 13, 2020, 12:55 PM

#

Dear pubg mobile I have logged out from my pubg mobile account so many times and couldn’t login again my friend said if you log out so many times that will happen . I have reported in feedback bugs at that time and I was able to login ,but my brother deleted pubg mobile from my iPad mini 4 again I download it and an able to login . Plz let me login pubg mobile .

Device: iPad mini4
WiFi
I am logged with email and game centre

polar marshBOT Oct 13, 2020, 12:55 PM

#

@harsh furnace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

opal raft Oct 13, 2020, 12:55 PM

#

So i had an issue w my bank and uc started getting deducted whenever I purchased some. Now I received a 15 days ban cause of illegal topups but i only used ingame from appstore. Will i find my account the same as i left it after ban ends?
@opal raft can u guys answer this for me

craggy palm Oct 13, 2020, 12:55 PM

#

@spring zephyr

spring zephyr Oct 13, 2020, 12:55 PM

#

@lethal juniper Can you share a screenshot of what's happening?

opal raft Oct 13, 2020, 12:56 PM

#

@spring zephyr

spring zephyr Oct 13, 2020, 12:56 PM

#

@opal raft Contact in-game customer service for this. Only they can help you regarding this.

lethal juniper Oct 13, 2020, 12:56 PM

#

Ok @spring zephyr

storm flumeBOT Oct 13, 2020, 12:56 PM

#

You can contact the customer service via the game settings, @opal raft. Refer to subpoint 5.3 in #faq for further instructions.

craggy palm Oct 13, 2020, 12:56 PM

#

@spring zephyr lost my account

storm flumeBOT Oct 13, 2020, 12:56 PM

#

Please refer to subpoint 2.8 in #faq for further information, @craggy palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

opal raft Oct 13, 2020, 12:56 PM

#

@opal raft Contact in-game customer service for this. Only they can help you regarding this.
@spring zephyr they dont reply....

spring zephyr Oct 13, 2020, 12:56 PM

#

Wait patiently for their response. GWossuKannaSip

opal raft Oct 13, 2020, 12:56 PM

#

I just wanna know if anything like items or skins will be taken from the acc

#

Or just the uc they deduct

craggy palm Oct 13, 2020, 12:57 PM

#

@spring zephyr hacker change my Twitter Gmail and phone number and linked a Gmail
But i am log in my fb than log in pubg but still log in hacker by Twitter account

vagrant onyx Oct 13, 2020, 12:57 PM

#

@opal raft mostly only uc

spring zephyr Oct 13, 2020, 12:57 PM

#

Only your UC will get deducted, and if you keep purchasing from unofficial sources, then your account might get banned.

opal raft Oct 13, 2020, 12:57 PM

#

@opal raft mostly only uc
@vagrant onyx okay cool

storm flumeBOT Oct 13, 2020, 12:57 PM

#

Please refer to subpoint 2.8 in #faq for further information, @craggy palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr Oct 13, 2020, 12:58 PM

#

Contact in-game customer service for further info. GWossuKannaSip

opal raft Oct 13, 2020, 12:58 PM

#

Only your UC will get deducted, and if you keep purchasing from unofficial sources, then your account might get banned.
@spring zephyr jt wasn’t illegal it was a bank issue rhat i solved. And they already banned it for 15 days

spring zephyr Oct 13, 2020, 12:58 PM

#

Contact in-game customer service for further info.

vagrant onyx Oct 13, 2020, 12:58 PM

#

@opal raft the game will return the uc from the unofficial source you bought until all uc return

craggy palm Oct 13, 2020, 12:58 PM

#

@spring zephyr help me

vagrant onyx Oct 13, 2020, 12:58 PM

#

and welcome

craggy palm Oct 13, 2020, 12:58 PM

#

@spring zephyr @ItzAdiTya💙 hacker change my Twitter Gmail and phone number and linked a Gmail
But i am log in my fb than log in pubg but still log in hacker by Twitter account

spring zephyr Oct 13, 2020, 12:58 PM

#

@craggy palm Contact your social media customer service for this.

storm flumeBOT Oct 13, 2020, 12:59 PM

#

Please refer to subpoint 2.8 in #faq for further information, @craggy palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Oct 13, 2020, 12:59 PM

#

@spring zephyr The mistake is from me as I am new in the game and I do not know its rules and this talk two years ago at the beginning of the game in its first stage is it possible that the players bear the responsibility completely and the reason is that they do not know the rules of the game at the beginning

opal raft Oct 13, 2020, 12:59 PM

#

@opal raft the game will return the uc from the unofficial source you bought until all uc return
@vagrant onyx dm bro

cunning ruin Oct 13, 2020, 1:02 PM

#

I need a mod ASAP regarding ping issue on Pakistani servers

#

#emulator-support please

night cloak Oct 13, 2020, 1:05 PM

#

Hi

storm flumeBOT Oct 13, 2020, 1:06 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

slate meteor Oct 13, 2020, 1:06 PM

#

My account has been classified without violating any game violation

polar marshBOT Oct 13, 2020, 1:06 PM

#

@slate meteor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 13, 2020, 1:06 PM

#

Someone hacked my account

storm flumeBOT Oct 13, 2020, 1:06 PM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Oct 13, 2020, 1:07 PM

#

Okay thank

glossy sable Oct 13, 2020, 1:08 PM

#

You are welcome.

polar marshBOT Oct 13, 2020, 1:09 PM

#

@chilly cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@pallid pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

real solstice Oct 13, 2020, 1:22 PM

#

when will the crew challenge open date?

spring zephyr Oct 13, 2020, 1:23 PM

#

No info about that, keep an eye on official PUBGM esports pages. GWossuKannaSip

heavy vortex Oct 13, 2020, 1:24 PM

#

@spring zephyr Tsip

#

Thanks Hahah

polar marshBOT Oct 13, 2020, 1:26 PM

#

@sweet plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

somber ivy Oct 13, 2020, 1:28 PM

#

Asus rog2 global version 90fps update

clear spindle Oct 13, 2020, 1:29 PM

#

GWcmeisterPeepoShrug

alpine flower Oct 13, 2020, 1:29 PM

#

yo i had a doubt is zombie mode and infection mode both being added on 23rd ?

modern lava Oct 13, 2020, 1:37 PM

#

When pubg is coming back in India

spring zephyr Oct 13, 2020, 1:37 PM

#

@alpine flower Only infection mode will be added back on 23rd.

warped parcel Oct 13, 2020, 1:37 PM

#

Does Pubg team actually check #old?

sick shale Oct 13, 2020, 1:38 PM

#

@warped parcel Yes

warped parcel Oct 13, 2020, 1:39 PM

#

Hmm👍

alpine flower Oct 13, 2020, 1:43 PM

#

wait the zombie mode took place like in erangel map right?

#

and how will be the infection mode, i played only in erangel as i remember

clear spindle Oct 13, 2020, 1:46 PM

#

That's Survive Till Dawn, the Infection mode is in Evo.

onyx dagger Oct 13, 2020, 1:53 PM

#

When pubg is coming back in India
Dont know about it, @modern lava.
Wait for the Official news.

rustic sun Oct 13, 2020, 2:11 PM

#

Spectate glitch please fix this issue....

storm flumeBOT Oct 13, 2020, 2:12 PM

#

Hello, @rustic sun!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

rustic sun Oct 13, 2020, 2:12 PM

#

?

clear spindle Oct 13, 2020, 2:12 PM

#

Report that in #old.

rustic sun Oct 13, 2020, 2:13 PM

#

@clear spindle ok

lusty summit Oct 13, 2020, 2:14 PM

#

Hi

#

I have a problem

#

My pubg mobile account is linked to Facebook,and my facebook account is facing some issues
Is there any way I can get my pubg mobile account back

clear spindle Oct 13, 2020, 2:17 PM

#

Contact facebook if you haven't linked any other social media account with it for logging in.

lusty summit Oct 13, 2020, 2:19 PM

#

@Rock47 I tried contacting them but there is no reply for them
I think I linked it with my mobile number or email
But when I tried it It asked me password I don't know the password
When I clicked on forgot password it said it will send me code but I didn't get any code

#

Please help me I worked really hard on my account

night cloak Oct 13, 2020, 2:20 PM

#

helo

clear spindle Oct 13, 2020, 2:20 PM

#

The email/mobile no linking feature is in beta try after a few hours.

cerulean basin Oct 13, 2020, 2:20 PM

#

Y it is taking so much time to enter a match

📎 image0.png

lusty summit Oct 13, 2020, 2:21 PM

#

@Rock47 isn't there any way you guys can help please it's been 4 days

onyx dagger Oct 13, 2020, 2:23 PM

#

Matchmaking time takes longer when you dont have any players to play in that Mode, @cerulean basin.
Try playing in TPP mode, Or try changing the map.

cerulean basin Oct 13, 2020, 2:24 PM

#

@onyx dagger ok

clear spindle Oct 13, 2020, 2:24 PM

#

only waiting is the option or you need to contact the Facebook again, @lusty summit as I said the feature is in beta and try not to spam the system for code.

lusty summit Oct 13, 2020, 2:25 PM

#

@Rock47 I didn't spam I just tried once
So there is nothing except waiting or contacting them

night cloak Oct 13, 2020, 2:26 PM

#

I was banned from the game because my account was with someone else and he repeatedly logged in while I was playing in order to be banned

clear spindle Oct 13, 2020, 2:27 PM

#

That's the only option for you, @lusty summit.

storm flumeBOT Oct 13, 2020, 2:27 PM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

lusty summit Oct 13, 2020, 2:27 PM

#

@clear spindle ok thanks for the help😄

polar marshBOT Oct 13, 2020, 2:29 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chilly steeple Oct 13, 2020, 2:31 PM

#

I am trying to report a cheater by video proof through mail,but he is not getting banned because they say the player in this attached video is not hacking.What can i do?

pearl quartz Oct 13, 2020, 2:31 PM

#

Hello there! Please tell me which developer I can talk to about account blocking?

short eagle Oct 13, 2020, 2:31 PM

#

@pearl quartz you got banned?

storm flumeBOT Oct 13, 2020, 2:32 PM

#

Hello, @chilly steeple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT Oct 13, 2020, 2:32 PM

#

@pearl quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 13, 2020, 2:33 PM

#

This is an emergency , I need to know if my account is still hackable even if I unlink Facebook?

cerulean basin Oct 13, 2020, 2:34 PM

#

Please fix the tdm glitch

📎 video0.mov

night cloak Oct 13, 2020, 2:34 PM

#

Stafffff?!?! Hello???

mild talon Oct 13, 2020, 2:34 PM

#

what is meaning nan when i download map

#

??
@here

night cloak Oct 13, 2020, 2:35 PM

#

@here

mild talon Oct 13, 2020, 2:35 PM

#

please

onyx dagger Oct 13, 2020, 2:36 PM

#

This is an emergency , I need to know if my account is still hackable even if I unlink Facebook?
Is the Facebook account hacked by the hacker, @night cloak?

night cloak Oct 13, 2020, 2:36 PM

#

No, but I’m not talking about that

#

It’s unlinked

onyx dagger Oct 13, 2020, 2:37 PM

#

Then the hacker wont have access to your Account.

night cloak Oct 13, 2020, 2:37 PM

#

They can’t make something out of my ID?

onyx dagger Oct 13, 2020, 2:38 PM

#

Can you share a Screenshot of it? @mild talon

night cloak Oct 13, 2020, 2:38 PM

#

To hack

open beacon Oct 13, 2020, 2:38 PM

#

This Player Using hack
*AutoAim
*Esp
*No Recoil

Player id : 51218775562
Name : Tamilrockerï
Server: Asia

onyx dagger Oct 13, 2020, 2:38 PM

#

If they do so, Report to Customer Service, @night cloak.
Hope they wont.

night cloak Oct 13, 2020, 2:38 PM

#

So it’s possible?

clear spindle Oct 13, 2020, 2:38 PM

#

@mild talon Do a routine repair and check if it is working.

#

If your social media accounts are safe they you don't need to worry, @night cloak.

storm flumeBOT Oct 13, 2020, 2:39 PM

#

Hello, @open beacon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Hello, @cerulean basin!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

open beacon Oct 13, 2020, 2:40 PM

#

Hacker killed Me Thank you for -40

clear spindle Oct 13, 2020, 2:43 PM

#

Follow the bot message.

glad prairie Oct 13, 2020, 2:49 PM

#

Hi I wanna speak with support about my issue? Can any body help ?

night cloak Oct 13, 2020, 2:49 PM

#

Hi

#

I need help

storm flumeBOT Oct 13, 2020, 2:49 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak Oct 13, 2020, 2:50 PM

#

Someone hacked my account

storm flumeBOT Oct 13, 2020, 2:50 PM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

#

We are unable to provide assistance if you do not ask a question or state a problem, @glad prairie. Remember to read through #faq before asking questions in the support channels.

glad prairie Oct 13, 2020, 2:52 PM

#

I forgot my email for my account

#

I want to know my email I have my ID

surreal turtle Oct 13, 2020, 2:54 PM

#

@clear spindle how can we chnage email login password.

#

#help

night cloak Oct 13, 2020, 2:55 PM

#

Hey

#

I have someone hacked in PUBG Mobile

#

i have fotos and Videos

onyx dagger Oct 13, 2020, 2:56 PM

#

Well, @glad prairie,
We cannot help that as it is your responsibility. GWcmeisterPeepoShrug

#

You can ask this in Google support, @surreal turtle.

#

Feel free to report the player in-game, @night cloak.

night cloak Oct 13, 2020, 2:58 PM

#

Go to hell you and your report

mild talon Oct 13, 2020, 2:58 PM

#

@onyx dagger

📎 Capture.PNG

clear spindle Oct 13, 2020, 2:59 PM

#

@surreal turtle provide a wrong password and it will give an option to change. (The feature is still in beta so there will be a delay in getting mail).

#

Did you tried doing a routine repair, @mild talon ??

mild talon Oct 13, 2020, 2:59 PM

#

yeah

storm flumeBOT Oct 13, 2020, 2:59 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

clear spindle Oct 13, 2020, 3:00 PM

#

@mild talon is that on Android??

mild talon Oct 13, 2020, 3:00 PM

#

no emulator

storm flumeBOT Oct 13, 2020, 3:01 PM

#

You can now access #emulator-chat and #emulator-support, @mild talon. Revert this at any time by sending .emulator in #481204134859505684.

onyx dagger Oct 13, 2020, 3:02 PM

#

Go to hell you and your report
There is only one to fix this, And it is to Report, @night cloak.
I hope you have read #news.
Additionally, You can report him in the link given above by the bot. That's the only way to stop the player.

polar marshBOT Oct 13, 2020, 3:02 PM

#

@abstract root:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear spindle Oct 13, 2020, 3:03 PM

#

@mild talon mentioned you in #emulator-support.

umbral canyon Oct 13, 2020, 3:07 PM

#

hi, if if recharged from the official website with only id , can i get the recharge bonus and events in my account ? , like there is event when recharge 600 uc you can get free , etc ..

daring raven Oct 13, 2020, 3:12 PM

#

Hello, I have a question. I've already linked my game to my Facebook account but I still can't change my game avatar to my FB profile picture (still locked). Am I missing something?

storm willow Oct 13, 2020, 3:13 PM

#

@daring raven Logout from account and login with Facebook account

#

@umbral canyon yes, that will count towards ingame purchase.

umbral canyon Oct 13, 2020, 3:15 PM

#

@umbral canyon yes, that will count towards ingame purchase.
@storm willow thnx a lot

daring raven Oct 13, 2020, 3:20 PM

#

@daring raven Logout from account and login with Facebook account
@storm willow ah thank you so much. It works😃

storm willow Oct 13, 2020, 3:20 PM

#

You’re welcome

silver basin Oct 13, 2020, 3:30 PM

#

📎 Screenshot_2020-10-07-01-08-16-33_dac7cc7571c39b392df64923967cf7da.jpg

storm flumeBOT Oct 13, 2020, 3:31 PM

#

You can contact the customer service via the game settings, @silver basin. Refer to subpoint 5.3 in #faq for further instructions.

spark breach Oct 13, 2020, 3:40 PM

#

How can I purchase uc in India?

#

@storm flume please help me😩

polar marshBOT Oct 13, 2020, 3:42 PM

#

@fallen turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 3:42 PM

#

I hope you know that the game is banned there, @spark breach.
Wait for it to get unbanned.

humble elbow Oct 13, 2020, 3:42 PM

#

he is hacker aim bot and esp

📎 2020-10-13_20-37-32.mp4

spark breach Oct 13, 2020, 3:43 PM

#

@onyx dagger please unban pubg in India ...I my depends on pubg in my YouTube channel

onyx dagger Oct 13, 2020, 3:43 PM

#

Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @humble elbow.
You can ask this question/Issue in #emulator-support and not here.

stray magnet Oct 13, 2020, 3:43 PM

#

Id : 5435058912

onyx dagger Oct 13, 2020, 3:43 PM

#

Dont know about it, @spark breach.
Wait for the official news.

#

@stray magnet ??

spark breach Oct 13, 2020, 3:44 PM

#

@onyx dagger where will get official news about pubg

polar marshBOT Oct 13, 2020, 3:45 PM

#

@stray magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 3:45 PM

#

You can know about the latest upcoming updates and features in #news. @spark breach

umbral egret Oct 13, 2020, 3:46 PM

#

Hello

#

I need help with my PUBG MOBILE account. I want to delete my Gmail but my PUBG account is linked to my Gmail, is there a way I can remove my Gmail account from my PUBG account and be able to link it with a different email?

spark breach Oct 13, 2020, 3:47 PM

#

When will be zombies infection mod?

onyx dagger Oct 13, 2020, 3:48 PM

#

23rd of October, @spark breach.

#

Please contact Customer Service in-game about this, @umbral egret.

jade mauve Oct 13, 2020, 3:48 PM

#

I am Using Dns Changer App So Many Lags How I Fixed Give Solution

umbral egret Oct 13, 2020, 3:49 PM

#

Please contact Customer Service in-game about this, @umbral egret.
@onyx dagger Thank you, I will do that

storm willow Oct 13, 2020, 3:49 PM

#

@jade mauve try another DNS like google or Cloudflare

buoyant river Oct 13, 2020, 3:50 PM

#

I have a problem with the number of method 4, my method is not calculated with the tasks minus the number ... the hands
5156463355
The player's name is 丨 FALA

jade mauve Oct 13, 2020, 3:50 PM

#

yes I am Using Google Dns ... cloud flare Server So Many Ms High

storm willow Oct 13, 2020, 3:51 PM

#

@jade mauve then you might need to use your default one that your ISP provides.

#

@buoyant river what do you mean by methods?

jade mauve Oct 13, 2020, 3:52 PM

#

What Is Mean By ISP provides

storm willow Oct 13, 2020, 3:52 PM

#

Default one you have. @jade mauve

#

ISP= Internet Service Provider

buoyant river Oct 13, 2020, 3:55 PM

#

I mean by the number of wearing the dress minus the possessive 44, and the duties written 41 @storm willow

jade mauve Oct 13, 2020, 3:55 PM

#

What I Do

storm willow Oct 13, 2020, 3:56 PM

#

Already answered, use the DNS which is best for you. @jade mauve

polar marshBOT Oct 13, 2020, 3:57 PM

#

@quick fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jade mauve Oct 13, 2020, 3:57 PM

#

Ok Storm Breaker Bro What I Do And How To Connect Dns Changer

glossy sable Oct 13, 2020, 4:01 PM

#

Do you speak Arabic, @buoyant river?

buoyant river Oct 13, 2020, 4:01 PM

#

I mean the number is not correct Have 44! @onyx dagger

glossy sable Oct 13, 2020, 4:01 PM

#

What is your main language, @buoyant river?

buoyant river Oct 13, 2020, 4:02 PM

#

عدد المثيك ناقص عندي امتلك اكثر من ذلك

glossy sable Oct 13, 2020, 4:02 PM

#

Please reach MENA support, they will be able to assist you in Arabic.

#

I see you are already in the MENA server.

buoyant river Oct 13, 2020, 4:04 PM

#

امتلك اكثر من ٤١

glossy sable Oct 13, 2020, 4:05 PM

#

@buoyant river -> discord.gg/pubgm-mena

halcyon schooner Oct 13, 2020, 4:12 PM

#

@onyx dagger You Said That Sent A Detailed Report In #old Channel I Sent A Report And It's Over A Week Now But My Ping Issues Is Still There Today My Ping Was Even Worst It Was 500-600 ms. Please Help Me.

silver basin Oct 13, 2020, 4:14 PM

#

📎 Screenshot_2020-10-07-01-08-16-33_dac7cc7571c39b392df64923967cf7da.jpg

storm flumeBOT Oct 13, 2020, 4:14 PM

#

You can contact the customer service via the game settings, @silver basin. Refer to subpoint 5.3 in #faq for further instructions.

swift lantern Oct 13, 2020, 4:14 PM

#

@storm flume will pubg come back in INDIA

clear spindle Oct 13, 2020, 4:15 PM

#

It's something related to your ISP, @halcyon schooner.

silver basin Oct 13, 2020, 4:15 PM

#

I already msg with them...but they didn't response me

clear spindle Oct 13, 2020, 4:15 PM

#

Wait for their response.

silver basin Oct 13, 2020, 4:16 PM

#

Can be that issue is right with a new version

umbral canyon Oct 13, 2020, 4:16 PM

#

is the " darkest night " zombie mode will be back in the next hallowen update ?

halcyon schooner Oct 13, 2020, 4:16 PM

#

It's something related to your ISP, @halcyon schooner.
@clear spindle Might Be But I Don't Know Can You Help Me.

swift lantern Oct 13, 2020, 4:16 PM

#

@silver basin update your game

crystal flame Oct 13, 2020, 4:17 PM

#

pubgm_like

onyx dagger Oct 13, 2020, 4:17 PM

#

Dont know about it, @swift lantern.
Please wait for the Official news.

silver basin Oct 13, 2020, 4:17 PM

#

I have already updated version

clear spindle Oct 13, 2020, 4:17 PM

#

Try contacting your ISP, @halcyon schooner.

swift lantern Oct 13, 2020, 4:17 PM

#

@silver basin reinstall and try

clear spindle Oct 13, 2020, 4:17 PM

#

@umbral canyon only infection mode.

silver basin Oct 13, 2020, 4:17 PM

#

I do that...but that issue is already same

halcyon schooner Oct 13, 2020, 4:18 PM

#

I Have Talk With Them But They Are Saying There Is No Issue In Your Network

onyx dagger Oct 13, 2020, 4:18 PM

#

On 23rd of October, @umbral canyon.
But only Infection mode as Rock47 said.

swift lantern Oct 13, 2020, 4:18 PM

#

@silver basin try in another device

plain jackal Oct 13, 2020, 4:18 PM

#

How can i contact any officials here?

polar marshBOT Oct 13, 2020, 4:18 PM

#

@desert matrix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

umbral canyon Oct 13, 2020, 4:18 PM

#

@umbral canyon only infection mode.
@clear spindle oh that's so sad , you guys cant talk with anybody to put the other modes ? , it was so fun

clear spindle Oct 13, 2020, 4:18 PM

#

Have you tried with a different network, @halcyon schooner??

silver basin Oct 13, 2020, 4:18 PM

#

I already try its ... Same that issue

swift lantern Oct 13, 2020, 4:19 PM

#

@silver basin then idk

clear spindle Oct 13, 2020, 4:19 PM

#

Give a feedback about that in #old, @umbral canyon.

#

@silver basin contact in game customer service and wait for their response.

halcyon schooner Oct 13, 2020, 4:19 PM

#

@clear spindle My Brother Game Is Working Fine With 50-60 Ms sometimes It Hit 200ms And Also My Cousin Have Low Ping But Mine Is So High

silver basin Oct 13, 2020, 4:19 PM

#

Which date the new update is coming

swift lantern Oct 13, 2020, 4:20 PM

#

What update

storm flumeBOT Oct 13, 2020, 4:20 PM

#

We currently do not have a specific release date for the upcoming update, @silver basin. Once we do, we will publish further information in #news.

clear spindle Oct 13, 2020, 4:20 PM

#

So it's an issue with the ISP.

#

Why you need to do that @full hinge

halcyon schooner Oct 13, 2020, 4:21 PM

#

@clear spindle On My SIM Data Package My Ping Is 44 ms

plain jackal Oct 13, 2020, 4:22 PM

#

Bro my account is hacked
Can anyone help me to get it back

storm flumeBOT Oct 13, 2020, 4:22 PM

#

You can contact the customer service via the game settings, @plain jackal. Refer to subpoint 5.3 in #faq for further instructions.

clear spindle Oct 13, 2020, 4:22 PM

#

Have you tried using a DNS, @halcyon schooner ??

halcyon schooner Oct 13, 2020, 4:25 PM

#

Have you tried using a DNS, @halcyon schooner ??
@clear spindle I Have Tried Changing DNS It Low Down My Ping For The First Time But When I Again Open The Game My Ping Didn't Even Change.

#

Can You Help Me With This Issue @clear spindle

clear spindle Oct 13, 2020, 4:26 PM

#

Hold on.

halcyon schooner Oct 13, 2020, 4:26 PM

#

Ok

silver basin Oct 13, 2020, 4:28 PM

#

@swift lantern new update of pubg

polar marshBOT Oct 13, 2020, 4:36 PM

#

@drowsy spade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 13, 2020, 4:36 PM

#

Are the DDos attacks over?

onyx dagger Oct 13, 2020, 4:40 PM

#

The Devleopers are aware of this issue and is working on a Fix.
Please be patient.

plain jackal Oct 13, 2020, 4:43 PM

#

@onyx dagger please help me to recover my hacked account

night cloak Oct 13, 2020, 4:43 PM

#

hey is there any channel i can report a cheater

onyx dagger Oct 13, 2020, 4:43 PM

#

Do you have access to your account, @plain jackal?

plain jackal Oct 13, 2020, 4:43 PM

#

@onyx dagger please help me to recover my hacked account

vagrant forum Oct 13, 2020, 4:44 PM

#

@night cloak, #cheater-reports is currently closed so you will have to use the official link to report. The channel will be opened in the near future.

storm flumeBOT Oct 13, 2020, 4:44 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Oct 13, 2020, 4:44 PM

#

aight thanks @vagrant forum

plain jackal Oct 13, 2020, 4:44 PM

#

@onyx dagger yes i can login with my Facebook
But hacker added Twitter in my account
And linked a email which i don't have

onyx dagger Oct 13, 2020, 4:45 PM

#

Please contact Customer Service in-game about this issue, @plain jackal.
Use this for reference:

📎 example-1.webp

vagrant forum Oct 13, 2020, 4:45 PM

#

@night cloak, yes.

night cloak Oct 13, 2020, 4:45 PM

#

What if it’s team deaths match

plain jackal Oct 13, 2020, 4:47 PM

#

@onyx dagger
But i don't have any payment receipts
Because i bought uc from codashop bd
And I also can't remember my accurate registration date of this pubg account

onyx dagger Oct 13, 2020, 4:48 PM

#

If you team up in PUBG Mobile, With enemies, and then the players report you, There is a Chance that you can get suspended from the game, @night cloak.

night cloak Oct 13, 2020, 4:49 PM

#

How long

#

what if it is you and the other person left

onyx dagger Oct 13, 2020, 4:49 PM

#

You can find the registration date of your account from your first linked social media, @plain jackal.
You need to show these proofs in order to prove that the account actually belongs to you.

night cloak Oct 13, 2020, 4:50 PM

#

do you get banned for 10 years

zealous iron Oct 13, 2020, 4:50 PM

#

My account was hacked please help

storm flumeBOT Oct 13, 2020, 4:50 PM

#

You can contact the customer service via the game settings, @zealous iron. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr Oct 13, 2020, 4:50 PM

#

@night cloak https://discordapp.com/channels/393088095840370689/481197473403240451/710698468951326732

zealous iron Oct 13, 2020, 4:51 PM

#

They can't help sir

night cloak Oct 13, 2020, 4:51 PM

#

Thanks that helped everything

clear spindle Oct 13, 2020, 4:51 PM

#

I'll suggest you to change the ISP, @halcyon schooner as others are not facing it.

zealous iron Oct 13, 2020, 4:51 PM

#

The hacker was playing

spring zephyr Oct 13, 2020, 4:52 PM

#

@zealous iron Only in-game customer service can help you with account related issues, if you have already contacted them, patiently wait for their response.

halcyon schooner Oct 13, 2020, 4:52 PM

#

Okay

clear spindle Oct 13, 2020, 4:52 PM

#

Sorry about the delay.

solar yarrow Oct 13, 2020, 4:56 PM

#

Hello
My pubg account is hacked by someone which was linked to my facebook
So please help me i am not able to use that

orchid pawn Oct 13, 2020, 4:56 PM

#

my account hacke
and hack linked google account

halcyon schooner Oct 13, 2020, 4:57 PM

#

@clear spindle It Might Be Because Of Pubg Current DDOS Attack

solar yarrow Oct 13, 2020, 4:57 PM

#

Why we are not having account security
Still when we link it google or facebook

rich coyote Oct 13, 2020, 4:57 PM

#

Hii

polar marshBOT Oct 13, 2020, 4:57 PM

#

@rich coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 4:57 PM

#

Please contact Customer Service in-game about this as only they can help you with Account related issues, @solar yarrow and @orchid pawn.
Please use this for Reference:

📎 example-1.webp

clear spindle Oct 13, 2020, 4:58 PM

#

Then you'll be having 986ms, @halcyon schooner.

halcyon schooner Oct 13, 2020, 4:58 PM

#

@clear spindle Gemnet Is My Internet Service Provider

#

Then you'll be having 986ms, @halcyon schooner.
@clear spindle Oh

fading meadow Oct 13, 2020, 4:58 PM

#

تم اخطراق حسابي علي فيس بوك من قبل شخص مجهول مازا علي ان افعل و شكران

storm flumeBOT Oct 13, 2020, 4:58 PM

#

Please do not use languages other than English, @fading meadow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

onyx dagger Oct 13, 2020, 4:59 PM

#

Can you try restarting? @night cloak

orchid pawn Oct 13, 2020, 4:59 PM

#

@onyx dagger
first link facebook
how can i know rg data

onyx dagger Oct 13, 2020, 5:00 PM

#

@fading meadow English please, And about this, please contact Customer Service in-game about your issue as only they can help you with Account related issues.
Feel free to use this for Reference:

📎 example-1.webp

fading meadow Oct 13, 2020, 5:03 PM

#

My Facebook account was hacked by an unknown person, I still have to do that, and it caused you to gain access to my account.

onyx dagger Oct 13, 2020, 5:03 PM

#

Check out Facebook settings, @orchid pawn.
And you can see the date when you linked the Game account, With your Facebook account.

orchid pawn Oct 13, 2020, 5:03 PM

#

and what is nickname

onyx dagger Oct 13, 2020, 5:04 PM

#

Are you asking what do you mean by Nickname In-Game? @orchid pawn

orchid pawn Oct 13, 2020, 5:05 PM

#

3- both nickname

onyx dagger Oct 13, 2020, 5:05 PM

#

@fading meadow Please contact Customer Service in-game about this as only they can help you with Account related issues.
Please use this for Reference:

📎 example-1.webp

#

I didnt get you. @orchid pawn
If you're trying to ask what is an Nickname In-Game, It is an feature in which you can just give a nickname to a player/friend, to recognize him/her more easily.

night cloak Oct 13, 2020, 5:07 PM

#

@chrome cape, they do not you may move to another channel if you do not require assistance.

fading meadow Oct 13, 2020, 5:08 PM

#

How do I contact customer service?

storm flumeBOT Oct 13, 2020, 5:08 PM

#

You can contact the customer service via the game settings, @fading meadow. Refer to subpoint 5.3 in #faq for further instructions.

orchid pawn Oct 13, 2020, 5:08 PM

#

in screen you sent
both nickname of linked account

chrome cape Oct 13, 2020, 5:08 PM

#

@night cloak There is someone partner pubg. He sells hacker copies.

night cloak Oct 13, 2020, 5:09 PM

#

@chrome cape, that is false.

chrome cape Oct 13, 2020, 5:09 PM

#

@night cloak And he says I have attractive offers.

#

@night cloak I have a conversation and proof.

night cloak Oct 13, 2020, 5:09 PM

#

@orchid pawn, that’s the name of your social media accounts I believe.

#

@chrome cape oh yes? Feel free to DM them to me.

chrome cape Oct 13, 2020, 5:11 PM

#

@night cloak I came, but they didn't answer. Do you know why?

fading meadow Oct 13, 2020, 5:11 PM

#

Customer service was contacted and they did not help me

night cloak Oct 13, 2020, 5:11 PM

#

Sorry try again, @chrome cape.

#

@fading meadow, they will if you give them time.

chrome cape Oct 13, 2020, 5:12 PM

#

@night cloak I know you're a small employee, but you should know there's a deep secret.

orchid pawn Oct 13, 2020, 5:12 PM

#

Is there a way to know the latest accounts sent to her popularity?

#

then i can slove my problem

night cloak Oct 13, 2020, 5:13 PM

#

I am in no way affiliated with Tencent games, @chrome cape.

#

@orchid pawn, what?

marsh kraken Oct 13, 2020, 5:17 PM

#

@night cloak

night cloak Oct 13, 2020, 5:17 PM

#

Yes?

marsh kraken Oct 13, 2020, 5:18 PM

#

did you found the solution for this

📎 Screenshot_20201013-105026.png

night cloak Oct 13, 2020, 5:18 PM

#

Yes login daily.

marsh kraken Oct 13, 2020, 5:18 PM

#

so will it come back tomorrow?

night cloak Oct 13, 2020, 5:18 PM

#

Should do yes.

marsh kraken Oct 13, 2020, 5:19 PM

#

thanks for your support@night cloak I talked other helpers but they said this is their first time seeing this problem

night cloak Oct 13, 2020, 5:19 PM

#

No worries.

#

I think today was the day of result announcement of Outfits Design Contest but I can't see the result anywhere.

#

@night cloak, do you happen to have the link for the outfit Information? :v

fading meadow Oct 13, 2020, 5:21 PM

#

The person will close my Facebook account link, and I haven't mentioned the week to my account after 4 Tim. Please help me as soon as possible and thank 5328451178 hands in my personal account

clear fossil Oct 13, 2020, 5:21 PM

#

Bonus challenge in India? Release date? #questions

celest shadow Oct 13, 2020, 5:21 PM

#

No ETA, @clear fossil.

storm flumeBOT Oct 13, 2020, 5:21 PM

#

You can contact the customer service via the game settings, @fading meadow. Refer to subpoint 5.3 in #faq for further instructions.

celest shadow Oct 13, 2020, 5:22 PM

#

You should contact our customer service for further assistance in this regard, @fading meadow and the customer service of your social media and/or e-mail account in question.

▫️ https://www.facebook.com/help

night cloak Oct 13, 2020, 5:22 PM

#

@night cloak Yes, I do have the link and it states 13th October as the day of result announcement.

#

📎 20201013_222212.jpg

fading meadow Oct 13, 2020, 5:24 PM

#

My PUBG account has been stolen. What should I do?

marsh kraken Oct 13, 2020, 5:24 PM

#

@night cloak maybe it will come tomorrow according to pubgm's time

night cloak Oct 13, 2020, 5:25 PM

#

You can contact the customer service via the game settings, @fading meadow. Refer to subpoint 5.3 in #faq for further instructions.

fading meadow Oct 13, 2020, 5:25 PM

#

Customer service was contacted and they did not help me

night cloak Oct 13, 2020, 5:25 PM

#

@night cloak maybe it will come tomorrow according to pubgm's time
@marsh kraken It would be 14th October then.

#

@fading meadow, contact them and follow the screenshot below.

📎 image0.jpg

#

@night cloak, sorry just looking for an answer.

#

It's okay If you don't have answer to my question. I can totally understand it. I was just a bit curious about it. have a nice day!

ruby roost Oct 13, 2020, 5:27 PM

#

📎 IMG_20201013_200927.jpg

#

Help me 😭.. I swear to God I didn't do anything

night cloak Oct 13, 2020, 5:28 PM

#

Click on File Claim button, @ruby roost.

polar marshBOT Oct 13, 2020, 5:28 PM

#

@ruby roost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp owl Oct 13, 2020, 5:32 PM

#

Please l need help

onyx dagger Oct 13, 2020, 5:34 PM

#

Yes, @sharp owl?
State your issue.

dense zenith Oct 13, 2020, 5:34 PM

#

Anyone here?

onyx dagger Oct 13, 2020, 5:34 PM

#

Yes? @dense zenith

polar marshBOT Oct 13, 2020, 5:34 PM

#

@sharp owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Oct 13, 2020, 5:39 PM

#

@lime juniper We need help Brother>

sick shale Oct 13, 2020, 5:40 PM

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@night cloak Just state your issue, no need to mention anyone

muted mountain Oct 13, 2020, 5:41 PM

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When crew challange is coming?

sick shale Oct 13, 2020, 5:42 PM

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@muted mountain No information

muted mountain Oct 13, 2020, 5:42 PM

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Wht about bouns challange?

serene quartz Oct 13, 2020, 5:42 PM

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If I accidently unlinked all my accounts, how can I login?

sick shale Oct 13, 2020, 5:43 PM

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@muted mountain It's available in specific regions

muted mountain Oct 13, 2020, 5:43 PM

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When in global?

sick shale Oct 13, 2020, 5:43 PM

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@serene quartz You can't unlink 2 accounts, only one

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@muted mountain no information

muted mountain Oct 13, 2020, 5:44 PM

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:(

sick shale Oct 13, 2020, 5:45 PM

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@serene quartz

📎 Screenshot_20201010-015256_PUBG_MOBILE.jpg

dense zenith Oct 13, 2020, 5:46 PM

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📎 Screenshot_73.png

polar marshBOT Oct 13, 2020, 5:47 PM

#

@dense zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grave palm Oct 13, 2020, 5:47 PM

#

51221100090 this guy is a hacker

storm flumeBOT Oct 13, 2020, 5:49 PM

#

Hello, @grave palm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

lime juniper Oct 13, 2020, 5:51 PM

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@night cloak Yes, I do have the link and it states 13th October as the day of result announcement.
We are currently working on the picture design and will make the announcement soon, @night cloak.

night cloak Oct 13, 2020, 5:51 PM

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Thank you so much. I do appreciate your response.

lime juniper Oct 13, 2020, 5:51 PM

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We are so sorry for the delay.

night cloak Oct 13, 2020, 5:57 PM

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It's okay, I got the response and I'm happy with it. will wait for the announcement.

broken jolt Oct 13, 2020, 6:02 PM

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hey , for a few days my game has gone weird , in tdm enimies are not rendering and the score and time stuck at the first 0-0 10:00 and its every match i cant play , i tried a quick match its weird too no enimes no loot, doors dont open and it's just all weird . any clue what's going on ? and how to fix it?

keen eagle Oct 13, 2020, 6:02 PM

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I got this reply related to newer version problem but I am waiting for 22 days and no problem has been fixed.

📎 Screenshot_20201012-040754_PUBG_MOBILE.jpg

broken jolt Oct 13, 2020, 6:03 PM

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i tried repairing and my internet is good

polar marshBOT Oct 13, 2020, 6:03 PM

#

@shadow sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick shale Oct 13, 2020, 6:03 PM

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@broken jolt Can you report the issue in #old with providing the following details,
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Country

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A video would be good too

polar marshBOT Oct 13, 2020, 6:04 PM

#

@nocturne pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 6:05 PM

#

As they said to wait, You have to wait, @keen eagle.
They will reply as soon as possible. GWcmeisterPeepoShrug

polar marshBOT Oct 13, 2020, 6:05 PM

#

@faint grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger Oct 13, 2020, 6:06 PM

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Please report it in #old, @broken jolt.

broken jolt Oct 13, 2020, 6:07 PM

#

Please report it in #old, @broken jolt.
@onyx dagger i did ,any idea when will i get a respond?

storm flumeBOT Oct 13, 2020, 6:08 PM

#

Hello, @pine zephyr!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

onyx dagger Oct 13, 2020, 6:09 PM

#

No one would reply there, @broken jolt.
The Team used to go through #old to check the reports/feedbacks sent by the players, and would take actions.

broken jolt Oct 13, 2020, 6:10 PM

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oh so there is nothing i can do at the moment ?

rose rivet Oct 13, 2020, 6:11 PM

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📎 unknown.png

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Any solutions?

onyx dagger Oct 13, 2020, 6:11 PM

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Try removing the app cache of the game from Device settings, @broken jolt.

#

Type .emulator in #481204134859505684 to get access to #emulator-chat and #emulator-support, @rose rivet.
You can ask this question/Issue in #emulator-support and not here

sick shale Oct 13, 2020, 6:12 PM

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@broken jolt Use repair option from login screen

broken jolt Oct 13, 2020, 6:13 PM

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i did a full repair and reinstalled the whole thing

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nothing changed

storm flumeBOT Oct 13, 2020, 6:15 PM

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You can contact the customer service via the game settings, @rose rivet. Refer to subpoint 5.3 in #faq for further instructions.

onyx dagger Oct 13, 2020, 6:15 PM

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Kindly create a detailed report in #old, @broken jolt. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

broken jolt Oct 13, 2020, 6:15 PM

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Kindly create a detailed report in #old, @broken jolt. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@onyx dagger done

night cloak Oct 13, 2020, 6:17 PM

#

Not able to collect login rewards

📎 Screenshot_2020-10-13-23-46-07-288_com.tencent.ig.jpg

sick shale Oct 13, 2020, 6:17 PM

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@night cloak Is it in global version?

night cloak Oct 13, 2020, 6:18 PM

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Yes

solar yarrow Oct 13, 2020, 6:18 PM

#

📎 Screenshot_20201011-140422_PUBG_MOBILE.jpg

onyx dagger Oct 13, 2020, 6:18 PM

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Thanks for the report! hearts_bunny @broken jolt

storm flumeBOT Oct 13, 2020, 6:18 PM

#

You can contact the customer service via the game settings, @solar yarrow. Refer to subpoint 5.3 in #faq for further instructions.

solar yarrow Oct 13, 2020, 6:18 PM

#

It is showing this when i try to login but i am using latest version still it is hack thats why

sick shale Oct 13, 2020, 6:19 PM

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@solar yarrow Please contact customer service and state your issue

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You can contact them from login screen

solar yarrow Oct 13, 2020, 6:19 PM

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There i can chat there saying change the password of fb i have done that but still same

iron basin Oct 13, 2020, 6:20 PM

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Can anyone tell me what was the size of the last ingame update??

sick shale Oct 13, 2020, 6:22 PM

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Woops wait

iron basin Oct 13, 2020, 6:23 PM

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I got an 1mb update and after that the game is lagging like hell

sick shale Oct 13, 2020, 6:23 PM

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@iron basin

📎 Screenshot_20201013-212328_Chrome.jpg

gleaming pendant Oct 13, 2020, 6:24 PM

#

Heelow

storm flumeBOT Oct 13, 2020, 6:24 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @gleaming pendant. Remember to read through #faq before asking questions in the support channels.

iron basin Oct 13, 2020, 6:24 PM

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@sick shale i meant the last ingame update that's what we call patch

sick shale Oct 13, 2020, 6:25 PM

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I don't know, it's different from device to other I think

iron basin Oct 13, 2020, 6:25 PM

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I heard people got 16mb and 7mb update

night cloak Oct 13, 2020, 6:26 PM

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No solutions?

celest shadow Oct 13, 2020, 6:26 PM

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There are no public information on the patches at the moment, @iron basin.

night cloak Oct 13, 2020, 6:26 PM

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I got the new galaxu tab s7 and pubg is really bad on tab s7 the graphics are not optimized and anti aliasing is not working is there any solution ?

celest shadow Oct 13, 2020, 6:26 PM

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Please share your concerns in #old, @iron basin.