#questions

1 messages · Page 1087 of 1

stray linden
#

bro when will my Monthly Collection be available i subbed prime plus again but i didnt receive i contacted them in game but no reply till now plzzzzz HELP!

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yeah i sent them receipts aswell!

onyx dagger
#

Please contact Customer Service in-game about this, @stray linden.
If you did, Wait for their reply.

stray linden
#

Okay...

onyx dagger
#

Alright then.

winged laurel
#

@onyx dagger I already recalled a player and i received a reward of recalling 1 Player ( supply crate) and the Player has completed three of the recall missions but I didn't receive any tokens. Do you have an idea, why was that?

daring mason
#

For how many days will we get returner mission

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if we leave how many days can we get it

#

30 days ?

tender cargo
daring mason
#

@tender cargo,
Today,wait with patience

#

WE WILL GET PAYLOAD 2.0 TODAY @everyone

obsidian cape
#

Pubgm so many people using server hack or ddos attack please ban these players 😩

#

@daring mason really

daring mason
#

Please do not use this channel to complain about cheaters. We cannot do anything about them.

You can discuss it in #pubg-mobile. Yet, however, there is nothing we can do about it. The developers are continuously working on further improving their anti-cheat systems and measures in order to provide you a fair and pleasant gaming environment. The most efficient way to handle this situation is to submit a report to our customer service via the game settings or through the in-game reporting function

#

@daring mason really
@obsidian cape ?

flint marlin
#

That account freezed for abnormality is keep coming. Though i have reinstalled emulator 3 times. Help me please. 😭

daring mason
#

Feel free to share your Feedbacks in
#old

onyx dagger
#

30, Yes. @daring mason

daring mason
#

@onyx dagger > 30, Yes. @daring mason
@onyx dagger ?

onyx dagger
#

I think you should try restarting. @winged laurel

arctic stump
#

Hey, why is my royal pass icon not in gold and shiny?

onyx dagger
#

Pubgm so many people using server hack or ddos attack please ban these players 😩
The Developers are aware of this issue and is working on a Fix, @obsidian cape.
Please be patient.

#

When did you buy the Royal pass? @arctic stump

flint marlin
#

@onyx dagger I know. I asked this thing there with different account. They muted that account and didnt replied.

onyx dagger
#

#questions When payload comes
Today, @tender cargo. No ETA tho.

arctic stump
#

Every season since season 2 @onyx dagger

onyx dagger
#

@flint marlin GWcmeisterPeepoShrug

#

Did you claim the RP perms? @arctic stump

arctic stump
#

Yes

onyx dagger
#

Feel free to report this in #old.

#

Feel free to report this in #old.
GWcmeisterPeepoShrug

arctic stump
#

I'm sorry?

daring mason
#

I'm sorry?
@arctic stump Its,ok

arctic stump
#

@daring mason haha lol, that is just a way I say, I didn't quite understand what was said,

daring mason
#

@arctic stump,ohk.

#

Report it in #old @arctic stump

arctic stump
#

@daring mason okay

daring mason
#

@arctic stump,They will fix it soon as possible

onyx dagger
#

I'm sorry?
I meant that you can report this RP bug issue in #old, @arctic stump.

arctic stump
#

Thanks @onyx dagger , I was informed by someone else too, thanks again

onyx dagger
#

You're welcome, @arctic stump. c:

versed ether
#

@onyx dagger I can't see bonus challenge or tournament

daring mason
#

@versed ether pubgm_this

stoic linden
#

Hey all players landing on offline Position why

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Need help i am unable to push conqueror

foggy pine
#

When is payload coming today

daring mason
#

@foggy pine No eta

spring zephyr
#

@stoic linden Explain your issue in detail please.

gentle dagger
#

I can't link mail id in linked email option , I try to link but link failed please try again showing

foggy pine
#

What ETA?

wide quarry
#

Whens playload? I was told jn some hours by community team 8 hours ago

spring zephyr
#

Very soon.

stoic linden
#

Actually an offline player landing on last and all players are landing and bots are killing us @spring zephyr

foggy pine
#

suspicious pls do fast

gentle dagger
#

@stoic linden it's called server freeze hack

spring zephyr
stoic linden
#

Oh no

versed ether
#

Bro my tournament option is not showing

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @versed ether:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

stoic linden
#

@gentle dagger these stupid hackers are ___

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Cant they play Fairly

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

versed ether
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@onyx dagger my tournament option is also not showing

spring zephyr
#

Your country?

runic moth
#

When bonus challenge will cone

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @runic moth:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

rancid summit
#

Where is flare gun?

spring zephyr
#

You can find Flare guns in every map AYAYAWeird

heavy vortex
#

It's even in arcades

rancid summit
#

@spring zephyr no i can't find flare gun in ERANGEL 2.0

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@spring zephyr played 200+ games

spring zephyr
#

Bad luck. Nothing has been changed about Flare gun AYAYAWeird

arctic stump
#

@spring zephyr apparently they removed the fixed spawn of flare gun in San Martin, on the building with the billboard, I guess, I could not find it on the roof

spring zephyr
#

That was a bug.

polar marshBOT
#

@rugged swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

onyx dagger
night cloak
#

Hello. I wanted to ask if i can join scrims with my pubg mobile kr account. Thanks!

onyx dagger
#

We only provide support for PUBG Mobile english Global version, @night cloak.
So, we dont know.

violet mist
#

Why the halloween background has no music? There was no music in the background of the beginning of the year, in the new new times of the game (2018), there was anniversary and halloween background music, these give importance to the game, though in small details. However, tencent employees do not care about these and only bring paid clothes.

onyx dagger
#

Feel free to share your feedback in #old about adding a new background music, @violet mist.

violet mist
timid fern
#

Plz help me My PUBG Mobile account freeze for Two month on emulator why

onyx dagger
#

The Team used to check the reports/suggestions sent by the players in #old, @violet mist.
Feel free to send yours there and they will look into it, Hopefully.

violet mist
#

🙏 I hope

onyx dagger
#

Yep.

humble meteor
#

Hi, I need help on a specific game function. Changing my bio doesn't update it. Is there a certain sequence to change that?

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Happens on friends of mine as well.

vagrant forum
#

Is it longer than 30 character spaces, @humble meteor?

humble meteor
#

Oh it's highly likely

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That's the reason?

vagrant forum
#

Yup.

wicked timber
#

My Country Germany. Tournament & Bonus Challenge Both Unavailable. In 0.19 I Have Bought Bonus Vouchers Worth 2000 UC What Should I Do Now.?

humble meteor
#

Pretty sure I could fit 50 letters plus before new era update. It is reduced now?

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@wicked timber I'm with you on that. I want to play on bonus challenge as well but I'm still waiting for months.

onyx dagger
vagrant forum
#

I guess it was reduced recently. Try something which is shorter than 30 characters.

humble meteor
#

Will do now. Thanks.

wicked timber
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but this is from almost a month. i need to buy RP

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i know you guys can't do anything leave it.

humble meteor
#

I dont think there is anything we can do @wicked timber. I have raised the concern months ago but here we are. Oh well.

hardy temple
#

Hello i need help i cant even acces to my account

onyx dagger
#

Can you please state your issue more briefly, @hardy temple?

hardy temple
#

When i try to open any account guest or normal its say 3rd party not alloweed what its mean

unborn rampart
#

When Playload 2.0

onyx dagger
#

I think you got Suspended from the game due to the usage of 3rd Party apps, @hardy temple.

polar marshBOT
#

@hardy temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

Today, @unborn rampart.
Tho No ETA.

unborn rampart
#

Y

night cloak
#

Im unanle to login

#

Im unable to logic it shows login failed

onyx dagger
#

Please refer to #faq 4.6 about your issue, @night cloak.

fleet nimbus
#

A telegram channel is selling pubg hacks , can't u put copyright on it ?

spring zephyr
#

@fleet nimbus Report them to Telegram.

fleet nimbus
#

They have 25k followersYaay

onyx dagger
#

Okay

humble meteor
#

@fleet nimbus It would be good if it was only one. 😏

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

onyx dagger
#

This is a Support Channel.

fleet nimbus
#

I thought admins can put copyright on that channel

next pagoda
#

When it's going to unban in india please do something

onyx dagger
#

Dont know about that, @next pagoda.
Please wait for the Official news.

night cloak
#

@onyx dagger if government rejects pubg to unban in india?

next nebula
#

Payload mod 2.0 available time

next pagoda
#

It's very difficult to stay without pubg

night cloak
onyx dagger
#

Today, @next nebula.
Tho No ETA. (Estimated Time of Arrival).

night cloak
#

@onyx dagger help!

next nebula
#

Bonus challenge option steel not showing and bonus reward radeem shop steel not showing

onyx dagger
#

As I told you, Wait, @night cloak.
Hope it gets Unbanned.

night cloak
storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
lethal crown
#

I was playing a normal classic match and this dialogue popped up, i just noticed that my emulator was not updated , i assume that this suspension is due to my emulator not being updated. Can anyone help me resolve this issue. My account level is 73 and it is a really old account. I cant risk losing this account. Kindly help me get my account back. My character id is " 5202174706 ".Waiting for your response

spring zephyr
#

@night cloak You have been already answered by @storm flume. Refer to #faq 4.5

polar marshBOT
#

@lethal crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@spring zephyr how it is showing different from first one

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@spring zephyr now it is different from first

vale moat
#

When will the premium crate come pls someone tell

stray linden
#

@onyx dagger no reply

spring zephyr
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No info about that. Keep an eye on the crates section in-game. dunno

stray linden
#

still

night cloak
#

What's the last date of the recall event?

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pls help

grave scaffold
narrow jackal
#

Give pubg your mail

sick shale
storm flumeBOT
#

Hello, @grave scaffold!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@solemn thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@brittle raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
storm flumeBOT
#

Please refer to subpoint 4.6 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sick shale
#

Please don't spam

night cloak
#

@sick shale unable to logic

sick shale
#

Please read the message above, stop repeating questions regarding this issue.

limpid bloom
#

Um why hasn't payload 2.0 came put yet

sick shale
#

@limpid bloom It will be available today, be patient

marsh kraken
#

is payload mode available?

onyx dagger
#

It will be available today, Be patient, @marsh kraken.

marsh kraken
#

Thankyou

onyx dagger
#

You're welcome. :)

gloomy dagger
#

I know it will not come today bcs it's coming tomorrow

polar marshBOT
#

@bright pagoda:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

Payload 2.0 will be coming today.
Tho, No ETA.

gloomy dagger
#

Nope

night cloak
#

What are the reasons for the 10-minute band ?

halcyon schooner
#

@onyx dagger You Said That DNS Changer Will Fix My Ping Issue It's Just Made It Worst What The Hell Dude

#

First My Ping Was 200 and After Using DNS It's Just Made It More Worst 260-300 ms

onyx dagger
#

Wait, Apologies.

jolly owl
#

If someone hacked my account in pubge what I need to do to backup my account

night cloak
#

?

onyx dagger
#

To what did you set the DNS Address? @halcyon schooner

#

It can be because of your Internet issue, @night cloak.

halcyon schooner
#

To what did you set the DNS Address? @halcyon schooner
@onyx dagger First One Was 8.8.8.8 And Second One Was 8.8.4.4

onyx dagger
#

Please contact Customer Service for this issue as they can only help you out in Account related issues, @jolly owl.

halcyon schooner
#

I Didn't Wrote That It Was Recommended

night cloak
#

@onyx dagger ❤️

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

halcyon schooner
#

I Use Android Phone

onyx dagger
#

It usually gets fixed by that, @halcyon schooner.

daring mason
#

Did payload release ?

polar marshBOT
#

@ashen vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

You're welcome. @night cloak :)

#

Today, Have patience. @daring mason

daring mason
#

@onyx dagger did payload release ?

onyx dagger
#

Today, Have patience. @daring mason

daring mason
#

what the hell 😩

topaz trellis
#

Stop saying the same answer jeez.

#

i mean question

daring mason
#

@onyx dagger i always say wait with patience in this server but i lost the patience,sorry

halcyon schooner
#

It usually gets fixed by that, @halcyon schooner.
@onyx dagger but it didn't You Said That Uninstall The Game And Install It Again I Have Done That My Ping Got Fix It Came Down To 200 And After Using DNS it was 300

night cloak
#

@onyx dagger in pubg the the player who is to be recalled is to be offline for more than 28 days as per the question mark button. today is the 28th day of offline account. will it be counted?

onyx dagger
#

Oh. @halcyon schooner
You should have told me that it got fixed once you reinstalled the game. VE_pepeShrug

daring mason
#

why too late😭

onyx dagger
#

Cant help that, @daring mason. umm_ok

halcyon schooner
#

Oh. @halcyon schooner
You should have told me that it got fixed once you reinstalled the game. :VE_pepeShrug:
@onyx dagger But Before The August My Ping Was 44 ms

onyx dagger
#

I suggest you to wait for 2 more days, as it will become 30 days, @night cloak.

halcyon schooner
#

When Ever I Use Data Package My Ping Is Low But Data Packages Are Expensive @onyx dagger

daring mason
#

@onyx dagger Are you sure of today release ?

onyx dagger
#

Kindly create a detailed report in #old, @halcyon schooner. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

If you did it, Thanks.
The Developers go through the channel, and will try to Fix the issue, Hopefully.

halcyon schooner
#

Kindly create a detailed report in #old, @halcyon schooner. Please provide the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@onyx dagger I Have Made A Detailed Report Like 4 to 5 Times But It Didn't Get Fix

onyx dagger
#

Hope you know that the game is banned in your region, @empty forge.

#

Yes, As said in #news, @daring mason.

amber cedar
#

I m tying to change my signature but its not changing

onyx dagger
#

Oh.

amber cedar
#

Is there any issue atm in that

onyx dagger
#

Does your signature contain more than 30 characters? @amber cedar

amber cedar
#

No

night cloak
#

I suggest you to wait for 2 more days, as it will become 30 days, @night cloak.
@onyx dagger the last date is 11/9 but will the event end at tonight 12am or till 11/10?

onyx dagger
#

Do you have any symbols?

amber cedar
#

Yes ' this one

onyx dagger
#

Oh.
Can you try restarting the game, and try again?

amber cedar
#

Ok

night cloak
#

and explicit abusive words it dosen't accept @amber cedar just keep in mind.

#

i face the same issue

onyx dagger
#

Maybe at +0 UTC, @night cloak

amber cedar
#

I'm not the best nd not the worst

daring mason
#

its already 9:53 pm but still didn't released yet

onyx dagger
#

Of 9/10.

amber cedar
#

Thats it> I'm not the best nd not the worst
@amber cedar

#

Is there any issue in this signature

night cloak
#

Of 9/10.
@onyx dagger okay, thanks for ur help and time 😊

onyx dagger
#

As I told you, @amber cedar,
Can you try restarting?

amber cedar
#

Ok

onyx dagger
#

You're welcome, @night cloak! :)

crude cairn
#

When will you start zombie mode?
I saw zombie mode sittings in game.

daring mason
#

lol will it really release today,sorry for the re questioning

amber cedar
#

Not working

onyx dagger
#

23 October. @crude cairn

crude cairn
#

Thank you sir

daring mason
#

@crude cairn,The release date is october 23 infection mod 2.0 will be back

onyx dagger
#

Your Signature contains 32 characters, Including spaces, @amber cedar.

amber cedar
onyx dagger
#

Can you try to make it a Bit short?

amber cedar
#

Ok let me cut 2 space

onyx dagger
#

Alright. @amber cedar

#

What? @topaz trellis

topaz trellis
#

Nvm

onyx dagger
#

Alright then.

high pike
#

@onyx dagger bro still payload 2.0 not yet why?

amber cedar
#

Done

topaz trellis
#

Patience

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @high pike. Once we do, we will publish further information in #news.

amber cedar
#

Why payload 2.0 not added till now @onyx dagger they told about todays date

onyx dagger
#

Did that work? @amber cedar

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @amber cedar. Once we do, we will publish further information in #news.

amber cedar
#

Yes

high pike
#

Why payload 2.0 not added till now @onyx dagger they told about todays date
@amber cedar Yes bro

amber cedar
#

I m asking about 2.0 which they said official that today we can play in game

topaz trellis
#

they didnt say the time so wait

onyx dagger
#

Good to hear that. @amber cedar

amber cedar
#

Not looking cool after cutting space@onyx dagger Pleading

open marlin
#

I want to report cheaters, how

storm flumeBOT
#

Hello, @open marlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

onyx dagger
#

And, About Payload 2.0, @amber cedar and @high pike, It will be available soon.
Please have some Patience.

#

Not looking cool after cutting space@onyx dagger Pleading
Try another Signature then. @amber cedar VE_pepeShrug

amber cedar
#

Changed first timesuspicious

daring mason
#

@onyx dagger is payload really releasing today its already 10:03 pm

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @daring mason. Once we do, we will publish further information in #news.

night cloak
#

5 hours remain for 9/10/2020
Still waiting for payload

spice dawn
#

hello any admin there?

onyx dagger
#

Please read the bots message above.

#

What's the issue? @spice dawn

spice dawn
#

@onyx dagger my friend account was hacked and hacker change his linked and add new account level 1 how to recover please tell me ?

onyx dagger
#

Please contact Customer Service in-game about this as only they can help you out with account related issues, @spice dawn.

spice dawn
#

@onyx dagger how ?

#

i mean what i say him ?

onyx dagger
#

Do you have any of your Social Media accounts linked with your Game account? @spice dawn

spice dawn
#

@onyx dagger yes but not real, hacker change my account i mean linked new account

onyx dagger
#

So you dont have any Social Media accounts linked other than the Hacker's account? @spice dawn

spice dawn
#

@onyx dagger my english so bad i explain you, my account is linked in my facebook account, and today i am login my account same facebook account but he is change account level is 1 new, hacker hacked my account and unlinked my game account and then again linked one new account when i am login my account this not real account this is level 1 account

onyx dagger
#

Ohhh, @spice dawn,
I get you. :)
Now, all you have to do is to state this issue to the Customer Service, in-game, And state to Facebook care that someone Hacked into your account.

spice dawn
#

@onyx dagger can you please help me for recover my account ? my hard work in this account and money 😦

onyx dagger
#

As I told you before, @spice dawn,
Only Customer Service can help you with Account related issues. VE_pepeShrug

spice dawn
#

@onyx dagger i give you user pass you can recover it ?

gleaming vine
#

is the new update internel or external

#

@onyx dagger

daring mason
#

@gleaming vine,
Internal update

#

@marsh sage,
Wait with patience,not eta

indigo storm
#

Unable to enter game stuck at loading screen

slender wharf
#

Clear the cache, @indigo storm?

round kestrel
#

where is payload 2.0

daring mason
#

@round kestrel
Ah,wait it will be soon no eta

daring cloud
#

Today or tomorrow

round kestrel
#

i am tired of seeing coming soon coming soon

#

its the 8th today they dont even say what time/timezone

daring mason
#

@round kestrel,
we are sorry,we will get
it soon as possible

#

@round kestrel,
even,i lost patience once

lunar current
#

Why Playstore Have 1.0.0 Version And www.pubgmobile.com ( Official Website ) have 1.0.1 Version ?ThinkO_O

night cloak
#

Hi luckyman good to see u here🙏

onyx dagger
#

@onyx dagger i give you user pass you can recover it ?
No, @spice dawn.
Do not share any personal info anywhere.

daring mason
#

@lunar current,The bugs and glitches were updated in-game

onyx dagger
#

Internal. @gleaming vine

#

Maybe, 1.0.1 version would be coming soon on Play Store, @lunar current.

daring mason
#

@lunar current,The bugs and glitches were updated in-game
@daring mason pubgm_this

#

@onyx dagger pubgm_this

night cloak
#

@spice dawn
no one can help you here
open pubg open setting there is an option called customer support and only they can help you

green belfry
#

Do we need to update the game from Playstore for payload mode

daring mason
#

@green belfry,
No,we will get a in-game update

green belfry
#

When will we get update

dawn nymph
#

When will be Payload 2.0 available for everyone?

daring mason
#

@green belfry,
Soon

green belfry
#

They said that it is available from October 8 th but I can't find that mode in GAme

dawn nymph
#

The date is 8 Octoberpubgm_hidethepain

#

@green belfry samepubgm_hidethepain

round kestrel
#

they didnt even say what timezone

daring mason
#

@green belfry,
please wait with patience

onyx dagger
#

Move to a Discussion channel to chat.

green belfry
#

@green belfry samepubgm_hidethepain
@dawn nymph
pubgm_hidethepain

dawn nymph
#

When will be Payload 2.0 available for everyone?
@onyx dagger

onyx dagger
dawn nymph
#

@onyx dagger ok saarcatpeek

onyx dagger
#

Alright.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

celest shadow
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game.

round kestrel
#

what time does the daily reset happens ?

lunar current
#

So no 1.0.1 update which is available on website only ? @celest shadow

night cloak
#

Hii everyone

celest shadow
#

For most, it should be 00:00 UTC, @round kestrel.

round kestrel
#

kk

celest shadow
#

As aforementioned, it will be an in-game update for Payload 2.0, @lunar current.

round kestrel
#

so it might come then

#

ye ik that

polar marshBOT
#

@near mortar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lunar current
#

Hmm ok seems weird

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

daring mason
#

@lunar current,
The playstore shows only official updates,not glitches fixed updates

jade bear
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @jade bear. Remember to read through #faq before asking questions in the support channels.

daring mason
#

@jade bear ?

polar marshBOT
#

@jade bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear spindle
#

@daring mason He used because he got that.

lunar current
#

@daring mason :you may not know the things I know 1.0.1 contain Halloween stuff that 1.0.0 don't have , I am just curious to know whether playstore will be update Tommorow or later but I can only wait as no one here have the answer.laugh

daring mason
#

@clear spindle,I know sir

strange flax
daring mason
#

@strange flax,
the wins will be calculated matches.

#

@strange flax,
you can check his wins

strange flax
#

@daring mason but they never played that much matches

#

I checked every season and every servers

tacit creek
#

When will pubg mobile come to india?

daring mason
#

@tacit creek,
Wait for the official news

green belfry
#

@tacit creek I think another version will come like game for peace

tacit creek
#

Will it come atleast next season?

green belfry
#

@tacit creek why worry... Severs are working

night cloak
#

@lunar current I don't see playestore version because of India ban how u know that?

daring mason
#

Move to #pubg-mobile ,dont go to off topics,this is support channel

errant marten
#

Hey is the DDOS hack fixed?

green belfry
#

Hey is the DDOS hack fixed?
@errant marten
Yes

onyx dagger
#

Not really, Dont know, @errant marten.
Please wait for the official news.

simple epoch
#

When is the update for payload 2.0 and other halloween stuff?

daring mason
#

@simple epoch,
Wait for the update

onyx dagger
#

Please keep an eye on #news. @simple epoch

simple epoch
#

It says October 8 but we didn’t get it yet?? Wtf

daring mason
#

@simple epoch,
it will be soon.

night cloak
#

Most likely they got a good reason not to publish it.

simple epoch
#

But this is so disappointing

#

They should release on the fixed date but they are delaying and didn’t tell the reason

daring mason
#

@night cloak,amiajoketou

#

@魔鬼#544,
they are still working on it

night cloak
#

They will announce what is going on, wait patiently. Dont worry @simple epoch

simple epoch
#

Ok lets see but I don’t see these devs are responsible anymore

daring mason
simple epoch
#

Come lets chat then if you want to

dry fulcrum
#

Hello

#

Any one help me ?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @dry fulcrum. Remember to read through #faq before asking questions in the support channels.

frail void
#

Payload 2.0 will come in 10 October.

daring cloud
#

@frail void its true

frail void
#

Yes> @frail void its true
@daring cloud

onyx dagger
frail void
#

If I could give an update, I would give it in a day.

daring mason
#

@frail void,
it will be soon as possible no eta

daring cloud
#

What is eta

daring mason
#

@daring cloud,
estimated time

violet spruce
#

how i can report cheater ,
expect
ingame report
cheater report channel

slow granite
#

@storm willow, can you unmute me please?

daring mason
#

@violet spruce,by customer service

daring cloud
#

Payload is comform today is release ?

daring mason
#

@daring cloud,
don't know keep an eye on #news

slow granite
#

@vital sluice could you unmute me please?

vital sluice
#

In vc?

slow granite
#

Yes.

vital sluice
#

Please use #discord for discord related issues next time. Also join a vc so that I can unmute.

slow granite
#

Did. Thanks.

vital sluice
#

You are not muted.

slow granite
#

Oh. Okay.

daring mason
#

@slow granite,
if you are muted you will lose permission to text

storm willow
#

He is talking about voice channel @daring mason

daring mason
#

@storm willow,oh

warped parcel
#

Still no Payload 2.0 🙄

daring mason
#

@warped parcel,
we are sorry,we will get it soon as possible keep an eye on #news

daring cloud
#

In Google they say 10oct

#

Payload 2.O

#

@daring mason tell

daring mason
#

Do not trust,youtube leaks or google websites,we will get official news in our #news

onyx dagger
#

Please be Patient. @warped parcel

grim tangle
#

@polar marsh Stop hacker PUBG MOBILE When will PUBG MOBILE become a clean, hacker-free environment Tell us whether PUBG MOBILE will be clean or not. Speak, is it going to be or not?

onyx dagger
#

If you do find any Hacker/Cheater, @grim tangle, Please report them.

daring mason
onyx dagger
#

Welcome, @night cloak.
This is a Support Channel, You can chat in #chat or #pubg-mobile.

night cloak
#

Im uploading proof of 14kd hacker rn

daring mason
#

Avoid using word catban @night cloak

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

grim tangle
#

If you do find any Hacker/Cheater, @grim tangle, Please report them.
@onyx dagger PUBG MOBILE are deceiving us. I have reported thousands of hackers and cheaters, please don't stop them. PUBG MOBILE

onyx dagger
#

A lot of Cheaters do get suspended from the game each day, @grim tangle. GWcmeisterPeepoShrug

daring mason
#

@grim tangle,
atleast 100 hackers get suspended daily

grim tangle
#

A lot of Cheaters do get suspended from the game each day, @grim tangle. :GWcmeisterPeepoShrug:
@onyx dagger incorrect

onyx dagger
#

It is Correct, @grim tangle.
Anyways, Feel free to share your Feedback in #old.

wheat dust
#

I kinda need help rn?

onyx dagger
#

Yes, @wheat dust?

grim tangle
#

@polar marsh We want you to tell us the truth, will you stop the hacker or not?

polar marshBOT
#

@wheat dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

Please refrain from using the word "ban"

grim tangle
#

@polar marsh We want you to tell us the truth, will you stop the hacker or not?

onyx dagger
#

@grim tangle, understandable. PUBG Mobile's official team is constantly trying to crack down on cheaters and creating a fair gaming environment for other players. The best way to report hackers is to use the in-game reporting function. If you've collected evidence as well, you may send it to the #cheater-reports channel. But its closed for now, but again, the best and most efficient method is to use the in-game function. This is so that the security team will have the game data necessary to take action (much more valuable than screenshots/video).

polar marshBOT
#

@stable shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

Since you have reported them in-game, Please wait for them to get Suspended.

night cloak
#

When payload 2.0 will come ???

grim tangle
#

@grim tangle, understandable. PUBG Mobile's official team is constantly trying to crack down on cheaters and creating a fair gaming environment for other players. The best way to report hackers is to use the in-game reporting function. If you've collected evidence as well, you may send it to the #cheater-reports channel. But its closed for now, but again, the best and most efficient method is to use the in-game function. This is so that the security team will have the game data necessary to take action (much more valuable than screenshots/video).
@onyx dagger I have evidence

onyx dagger
#

As I said, @grim tangle,
Feel free to share your Feedbacks in #old.
The Team go through that channel to check the reports/feedbacks given by the players, and would take action in them.

night cloak
#

Bro you gotta understand where people are coming from, it’s annoying when you spend so long gaining points, just for it to be taken away by cheaters then don’t get banned until they’ve played 600 matches,
Assuming there are 70 real players in each game, 60x70=4200 peoples games that have been ruined by one player

grim tangle
#

Since you have reported them in-game, Please wait for them to get Suspended.
@onyx dagger I waited so long that they weren't stopped and I expect PUBG MOBILE will not stop them

undone relic
#

Quad core q6600 5gb ram 512mb graphic card will pubg emulator lagg?

onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @night cloak.

grim tangle
#

@polar marsh PUBG MOBILE has become boring

warped parcel
#

@onyx dagger if the launch is not confirmed, refrain from informing it, rather than telling everyone to be patient.

green belfry
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @night cloak.
@onyx dagger
Do you mean.... Do We need to login TOMMORROW ??

undone relic
#

Quad core q6600 5gb ram 512mb graphic card will pubg emulator lagg?

night cloak
#

@onyx dagger will it come tomorrow at 5:30am?

undone relic
#

Answer ...

storm flumeBOT
warped parcel
#

@undone relic Yes, GPU memory isn't enough, it will lag

sick shale
onyx dagger
#

As I said, @night cloak,
Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game.

night cloak
#

@onyx dagger resend link to report hxkers

onyx dagger
#

We cannot say when the in-game update can come, @green belfry.
Hopefully, Today.

green belfry
#

OK @onyx dagger

onyx dagger
night cloak
#

Ok thanks

onyx dagger
#

Alright. @green belfry

#

You're welcome, @night cloak. umm_ok

night cloak
#

Who much data will it cost for the update??

errant marten
#

I hope they fix ddos with this update only.

night cloak
#

Hopefully.......

#

Who much data will it cost for the update??

hasty geyser
#

Payload 2.0 will be live in 8h 23m

polar marshBOT
#

@radiant summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@hasty geyser sure

#

??

onyx dagger
#

Please do not spread Fake news, @hasty geyser.
Keep an eye on #news.

#

The update will be either officially available in-game. Tho, No ETA.

hasty geyser
#

Please do not spread Fake news, @hasty geyser.
Keep an eye on #news.
@onyx dagger

Ok lets wait and see

onyx dagger
#

Who much data will it cost for the update??
Dont know. @night cloak

night cloak
#

@onyx dagger ok thankyou for your informations....

onyx dagger
#

Alright. @hasty geyser

#

You're welcome, @night cloak. :)

runic dew
#

Hello I need help for an account related issue

onyx dagger
#

Yes?
State your issue, @runic dew.

vagrant onyx
#

Hello I need help for an account related issue
@runic dew hacked ?

runic dew
#

@vagrant onyx yes

onyx dagger
#

Please contact Customer Service in-game about your issue as they can only help you out in Account related issues.
Also, Refrain from using Blaclisted words, @runic dew.

runic dew
#

@onyx dagger that's the problem I contacted support they said it will take 30 days it's been more than 30 days still no action

vagrant onyx
#

@runic dew #faq 2.8
might help you to contact social media support

storm willow
#

Wait for their response @runic dew

runic dew
#

@storm willow I can't wait the hacker is trying unlink my Facebook which I no longer have acces to

storm willow
#

You can contact Facebook support and try recovering. Or wait for customer support

runic dew
#

If he unlinks it then I won't be able to recover it

storm willow
#

No other option, only ingame customer support handles account related issues

exotic cedar
#

@sand path I want to report cheater who is live on Facebook gaming

runic dew
#

Man I don't understand what kind of customer support is this

onyx dagger
#

Please report that to Facebook. @exotic cedar

storm flumeBOT
#

Hello, @exotic cedar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to subpoint 5.4 in #faq for further information, @runic dew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

exotic cedar
#

Report what, what do I select? Facebook not going to ban Thier game id and device

sand path
#

Is it Live?

exotic cedar
#

Yes it's live

sand path
#

Right now...

exotic cedar
#

Yep

night cloak
#

Today 8 oct but no payload 2?

onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @night cloak.
Kindly be Patient.

narrow path
#

Hey, I have a question: if someone else is online and violates the rules of the game, will my account be banned, or will their account be banned? .

night cloak
#

Ok

vagrant onyx
#

Hey, I have a question: if someone else is online and violates the rules of the game, will my account be banned, or will their account be banned? .
@narrow path their will be banned only

exotic cedar
#

@sand path you calm down already? Didn't even asked for link

sand path
#

Please DM me.

tender cargo
onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @tender cargo.
Kindly be Patient.

hasty geyser
#

Hey, I have a question: if someone else is online and violates the rules of the game, will my account be banned, or will their account be banned? .
@narrow path

If you play with a (h)acker regularly then your account can also get (b)anned

tender cargo
#

@onyx dagger Ok

onyx dagger
#

Alright.

night cloak
tender cargo
daring cloud
#

Tomorrow payload in game

onyx dagger
#

Everyone does. @tender cargo

#

You need to be in top 100, @night cloak.

tender cargo
#

@onyx dagger
no I can't able to use

onyx dagger
#

You cant Type there, But you're able to check it, @tender cargo.

night cloak
#

You need to be in top 100, @night cloak.
@onyx dagger Top 100 what

tender cargo
#

@onyx dagger
How I type on it

night cloak
#

<@&481161015728406538>

vagrant onyx
#

@night cloak the game might take time to update the data or the game changed the rule of the leaderboard , wait till 1 day ( after 00:00 UTC ) if you reached Ace in same day or wait till Monday

onyx dagger
#

And Do not mention The Moderator role, @night cloak.

celest shadow
#

You do not meet the level requirements to enter the leaderboards, @night cloak.

night cloak
#

@celest shadow Level ?

polar marshBOT
#

@tender cargo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@celest shadow what level to enter the leaderboard

celest shadow
#

@night cloak, around Level 30+. Either that or your account is marked as suspicious, meaning multiple players have reported your account.

night cloak
#

Okay Thanks for your Reply @celest shadow

daring cloud
#

Tomorrow payload is available

hasty geyser
#

Tomorrow payload is available
@daring cloud

After 7hrs 56m

daring mason
#

@hasty geyser,
please stop faking

onyx dagger
#

As I said,
Please do not spread Fake news.
Keep an eye on #news.
Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, Kindly be Patient.

daring mason
#

@hasty geyser,
we will get the official news in our #news,dont trust youtube leaks or google websites.

hasty geyser
#

@hasty geyser,
we will get the official news in our #news,dont trust youtube leaks or google websites.
@daring mason

I am not telling from any youtube leak or google. Just note the time I mentioned above. Now I am not going to reply on this again. Thanks

weary jacinth
#

Hi

Someone hacked into my Twitter account and could access PUBG via the account. I changed my Twitter password and username, and it did not help. Please help mePleading

onyx dagger
#

Please contact Customer Service in-game about this as they can only help you in Account related issues, @weary jacinth.

stray linden
#

Please contact Customer Service in-game about this as they can only help you in Account related issues, @weary jacinth.
@onyx dagger Plz help no reply!

#

didnt receive Monthly Collection!! 😦 i contacted them 10 HOURS AGO!

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @stray linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

limber prism
#

I removed my account from Facebook, but there was no option to connect a new Facebook account.

vagrant onyx
#

@limber prism send screen shoot

limber prism
sick tide
#

Bro why pubg has more bugs @vagrant onyx

onyx dagger
#

What's the issue? @limber prism

limber prism
#

I removed my account from Facebook, but there was no option to connect a new Facebook account.

onyx dagger
#

Should you encounter Bugs in-game, Kindly report in #old, @sick tide.

limber prism
#

?

sick tide
#

@onyx dagger kk

onyx dagger
#

Try restarting, @limber prism.

#

Alright. @sick tide

stray linden
#

@onyx dagger What will happen if i dont receive my rewards?

#

refund or something ?

onyx dagger
#

They will try to reply to you as soon as possible, @stray linden.
Feel free to ask them this. The Team is short staffed due to COVID-19 crisis.
And, If you want to Refund, Feel free to.

stray linden
#

They will try to reply to you as soon as possible, @stray linden.
Feel free to ask them this. The Team is short staffed due to COVID-19 crisis.
And, If you want to Refund, Feel free to.
@onyx dagger Nope i dont want i just wants rewards Fine...i'll wait till tmr

pearl notch
#

Guys any idea when bonus challenge option back ?

topaz trellis
#

soon.

vagrant onyx
#

Guys any idea when bonus challenge option back ?
@pearl notch i saw it today show

onyx dagger
#

No ETA, @pearl notch.

pearl notch
#

Any post ?

vagrant onyx
#

Guys any idea when bonus challenge option back ?
@pearl notch btw its might be only available in some country!!

onyx dagger
#

Not really. @drifting jay

pearl notch
#

For India ,?? When, ?

onyx dagger
#

Bonus Challenge is actually only available in some regions FOR NOW, @pearl notch.
And hope you know that the game is Banned there.

deft moon
pearl notch
#

@onyx dagger
Ok thanks for replying

onyx dagger
#

You're welcome, @pearl notch. umm_ok

#

Oh. @drifting jay

vagrant onyx
#

@deft moon its say all ready linked with other acc

onyx dagger
#

Can you try restarting? @deft moon

vagrant onyx
#

@deft moon try to rest client

onyx dagger
#

File Claim? @drifting jay

polar marshBOT
#

@drifting jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Follow that message.

#

If he didn’t do anything wrong he’ll be unbanned.

deft moon
#

@deft moon try to rest client
@vagrant onyx how?

#

Can you try restarting? @deft moon
@onyx dagger yes, multiple times.

#

I created new Twitter account because of this, it's obviously bugged.

vagrant onyx
#

@deft moon log out your acc >> repair button in top >> do rest all settings

night cloak
#

Can someone help ???

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

I need to know why there is to much lag in ipad 7

polar marshBOT
#

@spice thunder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@glossy sable

#

Bruh plz help me

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

deft moon
vagrant onyx
#

@deft moon its might be glitched from the game side or there is something with your twitter acc

#

I cant till you 100% solution

#

You can make new twitter acc and link it
or try to go to that twitter acc and revoke access

glossy sable
#

Check your Twitter account's connections.

night cloak
#

Why no payload mode today is 8 no in game updatesuspicious

willow night
#

anyone here familiar with Gameloop? How do we set the key mapping for vehicles? particularly for motorcycles.

storm flumeBOT
deft moon
#

Check your Twitter account's connections.
@glossy sable I created it few minutes ago, it's not linked.

night cloak
#

@night cloak, should be here later today.

vagrant onyx
#

@deft moon its might be glitched

deft moon
#

Sure, I'll create new one then.

#

Check your Twitter account's connections.
@glossy sable there's written that I don't have connected apps.

round kestrel
#

its been almost a whole day and nowhere to be seen payload 2.0

fringe orchid
normal moth
onyx dagger
#

@fringe orchid send it on #cheater-reports
No. The channel is closed for now, @normal moth.

#

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @fringe orchid. Additionally you can report them via http://cheater-report.pubgm.cc/.

normal moth
#

@onyx dagger oh i see

fringe orchid
#

Thank you

onyx dagger
#

Yep. @normal moth

#

You're welcome, @fringe orchid!

deft moon
#

@glossy sable @vagrant onyx @onyx dagger

vagrant onyx
#

@deft moon your acc might have issue with link
please try again tomorrow
If the issue still not solve
Try to use different device to link

deft moon
sick eagle
#

Guys, how do I report video of a cheater? Or where

vagrant onyx
#

Hello, @sick eagle !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

onyx dagger
#

You can report in the link above.

whole pilot
#

friend list ? Limit 🤔

polar marshBOT
#

@acoustic hound:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen lava
#

5290315437

onyx dagger
#

What is this? @keen lava

polar marshBOT
#

@wooden osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen lava
#

Help 5290315437

onyx dagger
#

What is the issue, @keen lava??

lusty wraith
#

Hi, I need help.

onyx dagger
#

Yes, @lusty wraith?

polar marshBOT
#

@keen lava:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@lusty wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@fiery scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx
#

friend list ? Limit 🤔
@whole pilot rest your device
you will see it after!!

whole pilot
#

@vagrant onyx so you're saying me to reset my device ? 🙄

onyx dagger
#

Yes.

whole pilot
#

I still have 156GB storage in my device :/

vagrant onyx
#

@whole pilot your friend list are not removed
Close the and re open it again

whole pilot
#

Then why would I format my device 🙃

glossy sable
#

Sorry about the delay, @deft moon. Have you been answered yet?

#

What is your issue exactly, @whole pilot?

whole pilot
#

@vagrant onyx am asking my friend have 400 friends in his friend list , why it's only 200 for me !?

vagrant onyx
#

@vagrant onyx am asking my friend have 400 friends in his friend list , why it’s only 200 for me !?
@whole pilot connected with facebook have more ( so its mixed ) with in game friend

deft moon
#

Sorry about the delay, @deft moon. Have you been answered yet?
@glossy sable I decided just to wait, can you suggest something different?

vagrant onyx
#

@vagrant onyx am asking my friend have 400 friends in his friend list , why it’s only 200 for me !?
@whole pilot in game friend max limit is 200

whole pilot
#

@whole pilot connected with facebook have more ( so its mixed ) with in game friend
@vagrant onyx my friend just connected with his gmail emoji_59

glossy sable
#

What Yore said, @whole pilot. In-game cap is 200, others are from social media.

whole pilot
#

Still he's having 400 friends

vagrant onyx
#

Still he’s having 400 friends
@whole pilot >> > What Yore said, @whole pilot. In-game cap is 200, others are from social media.
@glossy sable

whole pilot
#

@vagrant onyx @glossy sable ty 💛

hollow wave
#

I lost my Twitter account probably my account haked, because some login to my account in pubg an i forced to logged out, whatever i tried to login with the email linked with my account and it tells me that the game logged with another higher version please update the game and im already up to date

vagrant onyx
#

I lost my Twitter account probably my account haked, because some login to my account in pubg an i forced to logged out, whatever i tried to login with the email linked with my account and it tells me that the game logged with another higher version please update the game and im already up to date
@hollow wave was you in v1.0 when you was playing ?

hollow wave
#

Yes

vagrant onyx
#

Maybe he log in with different version

#

@hollow wave

hollow wave
#

If thats true it would tell me like if its Korean account , am i right @vagrant onyx

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx
#

If thats true it would tell me like if its Korean account , am i right @vagrant onyx
@hollow wave no i mean same version , but different in game update

hollow wave
#

Didn't get that> @hollow wave no i mean say version , but different in game update
@vagrant onyx

storm flumeBOT
#

You can contact the customer service via the game settings, @hollow wave. Refer to subpoint 5.3 in #faq for further instructions.

spare geode
#

When does payload mode 2.0 com to the game

surreal ruin
#

What that means? What have I done wrong?

vagrant onyx
#

@surreal ruin you got 10 min ban

midnight coyote
#

Hi: I would like to communicate with a supervisor as absolutely necessary

surreal ruin
#

Yes

vagrant onyx
#

Which is data error with client @surreal ruin

copper stag
#

When i play with wifi my tdm dsnt start, but with data it opens. My wifi is 100mbps

surreal ruin
#

Which is data error with client @surreal ruin
@vagrant onyx what is that

vagrant onyx
#

Read #faq 4.11 @surreal ruin

copper stag
#

Plz help mods

midnight coyote
#

Hi✋🏼

copper stag
#

When i play with wifi my tdm dsnt start, but with data it opens. My wifi is 100mbpsver classic is normal

onyx dagger
#

Try restarting your router? @copper stag

surreal ruin
#

I am playing on iPad, that’s for android

copper stag
#

@onyx dagger I did everything, reinstalled, restart router, report, customer service.LITERALLY EVERYTHIN, still no fix

midnight coyote
#

Dear supervisors, please contact me on private if necessary. Thank you🙏🏻

surreal ruin
#

No chance of switching between networks, I only got one

onyx dagger
#

Tried changing your DNS? @copper stag

copper stag
#

Yes @onyx dagger

proud rain
#

Hey I'm Iliya and I have really bad problem
I can't send ticket in pubg mobile site and customer support is don't work for me .
My last gmail has Ben deleted permanently from Google and I can't give back my last gmail .
My last pubg account logged in my last gmail and now i can't log in because my last gmail deleted permanently.
Now i need some pubg admin to change that account gmail and i can spot that's my account.
I have images from my pubg account .
This is my pubg acc details.
Name is MrEiliya and lvl is 55.
I think my account for season 6.
My last gmail peremently deleted is ghasemiman8@gmail.com
My new gmail address is Mr.eiliyaghasemi@gmail.com
Pls help me I need give back them

onyx dagger
#

Please contact Customer Service in-game about this issue, @proud rain.
Only they can help you with account related issues.

vagrant onyx
#

No chance of switching between networks, I only got one
@surreal ruin change network while playing might result in data error with client ( 10 min ban ) or the game cant read or recive the data cause maybe your bad network connection so you receive 10 min ban

proud rain
#

I'm not in my last acc

copper stag
#

Helppppp!!!

crystal jasper
#

@hollow wave was you in v1.0 when you was playing ?
@vagrant onyx

onyx dagger
#

Tried repairing the game in-game? @copper stag

copper stag
#

YES @onyx dagger

surreal ruin
#

So the games were recorded. Both with 20 ping

proud rain
#

And I don't know chose who

crystal jasper
#

My account got hacked how to get back

proud rain
#

Pls I need give back

onyx dagger
#

Please contact Customer Service in-game about this issue, @crystal jasper.
Only they can help you with account related issues.

crystal jasper
#

He hacked my twitter account and he olay pubg with my account and i am not able to login because he is using new version

onyx dagger
#

As I told you, Only they can help you with account related issues, @proud rain. GWcmeisterPeepoShrug

proud rain
#

You can tell me how I can do that

polar marshBOT
#

@crystal jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

You can tell me how I can do that
You can contact them via in-game settings, @proud rain.

proud rain
#

Ok

onyx dagger
#

Alright.

proud rain
#

Sorry exactly were?😩

storm flumeBOT
#

You can contact the customer service via the game settings, @proud rain. Refer to subpoint 5.3 in #faq for further instructions.

crystal jasper
#

Report my twitter please

wind glacier
#

I also have a question, if a pubg player speaks ueat and swears at me he can be sanctioned (I have proof)

grim tangle
#

@polar marsh You are creative, PUBG MOBILE, in collecting money only, but in combating cheaters and hackers, you are failing

crystal jasper
#

This is the only way i can acess my pubg via play games if my twitter get blocked hacker is using new versio

onyx dagger
#

Report him in-game for his behavior, @wind glacier.

wind glacier
#

I can do that even after I'm out of the game

simple finch
#

Hi, my twitter account got hacked just now and I can't access it anymore. It's currently linked to my pubg account though I can still open it. How do I unlink my previous twitter?

sick shale
#

@grim tangle You can write your complaints and feedback in #old

crystal jasper
#

Please contact Customer Service in-game about this issue, @crystal jasper.
Only they can help you with account related issues.
@onyx dagger i try but its been a week he misuse my pubg delete all my friend rename my pubg name use all my uc and give popularity to his main id .
And customer support told me to recover twitter id and twitter did not reply me
So only way is to get my id back that if multiple people report my twitter then my twitter get blocked and hacker can login pubg via twitter.

#

Hi, my twitter account got hacked just now and I can't access it anymore. It's currently linked to my pubg account though I can still open it. How do I unlink my previous twitter?
@simple finch only way according to me tell your friends to report your twitter so that hacked twitter account get blocked.

honest bronze
#

When come to bonus chellages??

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @honest bronze:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

onyx dagger
#

Please contact Customer Service in-game about this, @night cloak.
Only they can help you with account related issues.

honest bronze
#

Already 4 weeks completly over... This session bonus chellage come or not???

onyx dagger
#

You'll have to wait for their reply, @crystal jasper.
The Team is short staffed due to the COVID-19 crisis, So it may take some time.
That's the only way. GWcmeisterPeepoShrug

honest bronze
#

Bcoz not buy royal pass.. Spend with battle coin i have 4000 coin.. Plz

#

Any have way of get battle coin??

onyx dagger
#

You can unlink your Twitter account from your game account, @simple finch.
But, It will take 7 days to unlink.

sick shale
#

@honest bronze It may not be available in your region

#

Contact customer service for further information and state your issue about the coins.

simple finch
#

I can't unlink it. It always shows my google play account whenever I click unlink. Can I replace it with my newly created twittter account? I'm afraid I'll lose my pubg.

hollow remnant
#

my account is hacked i want to talk with support

storm flumeBOT
#

You can contact the customer service via the game settings, @hollow remnant. Refer to subpoint 5.3 in #faq for further instructions.

hollow remnant
#

@storm flume i talked with them but they didn't make anything useful to me

velvet cipher
polar marshBOT
#

@woven matrix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

You can contact then via in-game settings, @night cloak.

#

Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban, @velvet cipher.

#

@storm flume i talked with them but they didn't make anything useful to me
Try again, This time, Make sure that you answer the bots questions correctly, @hollow remnant.

night cloak
#

I am getting connection terminations
2nd time already today
Happened with wifi and cellular

weary jolt
#

why isnt paylaod 2.0 out

onyx dagger
#

Check your network connection. @night cloak

night cloak
#

Its good homie

#

Wifi 3 ping 300 up and download
Cellular like 10 ping 100 up and down

#

Full bars

#

Only my mom watching a movie thats it no one else on the wifi

#

@onyx dagger

onyx dagger
#

Try repairing your game in-game. @night cloak

night cloak
#

Which one? It has like 5 options

#

All of them?

sacred veldt
#

When bonus chalenge will be back in USA server

night cloak
#

@onyx dagger

onyx dagger
#

Yes. @night cloak

sacred veldt
#

@onyx dagger okok

night cloak
#

Ok if i get like a b@n your fault

onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @weary jolt.
Please be patient.

night cloak
#

Am clean a.s.f.

onyx dagger
#

Ugh what do you mean? @night cloak

night cloak
#

If i get a b.a.n. or something like that
Your fault

#

Cuz i am clean a.s.f.
No gfx tools
No game plugins
Nothing and nothing

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

onyx dagger
#

Ugh wait.

night cloak
#

Wait? Alr

#

And its straight out of the store

#

@onyx dagger .....

weary jolt
#

@night cloak taichi a liar, they can contact staff

#

error can

onyx dagger
#

If you havent used any 3rd party apps, you wont get suspended from the game, @night cloak.
And, Repairing the game in-game wont ban you.

storm flumeBOT
#

Please refer to subpoint #4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

onyx dagger
#

@weary jolt ?

night cloak
#

Okay...
I hope cuz am clean

#

I did repaired it

queen torrent
#

when is the new akm lab coming anyone now

sick shale
#

@queen torrent No information about upcoming events/items

coral tartan
#

When is the Payload 2.0 come?

onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @coral tartan.
Please be patient.

coral tartan
#

Ok thank you! 😁

onyx dagger
#

You're welcome! c:

golden pike
#

Hi

celest shadow
#

How may I be of assistance, @golden pike?

versed jolt
#

The email associated with my game account has been hacked help me please.

golden pike
#

I cant log in my account cuase i forget password for and i try log in by code but no code send to my mail i need help

night cloak
#

@onyx dagger amma play rn if something happens free nitro

#

😂🙃

celest shadow
#

Hello, @versed jolt. Please contact the in-game customer service for further assistance in this regard. You may inform the support agent that you want to unlink your e-mail.

rotund moon
#

Hello, admins, I need help, I haven't used any cheats, but Game has blocked md, please unlock me😟

queen torrent
#

All top 20 in na solo server are hackers anyone????

polar marshBOT
#

@rotund moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @queen torrent!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

versed jolt
#

I called them and they don't respond@celest shadow

celest shadow
#

You should try logging into your PUBG MOBILE account using your linked social media accounts, @golden pike.

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @versed jolt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

golden pike
#

@celest shadow I cant log in my account cuase i forget password for and i try log in by code but no code send to my mail i need help

#

@celest shadow i can log in only by yahoo mail

versed jolt
#

@storm flume You help me

golden pike
#

But i cant

night cloak
#

@onyx dagger i am going to use the dns changer thats given in #faq4.5

#

From 4.11

onyx dagger
#

And?

wind glacier
#

How will a player who has vulgar language and swear be sanctioned ????

night cloak
#

Amma connect to my most stable connection and use the given dns changer

#

And amma hope for the best

fallen adder
golden pike
#

Any one can help me here

fallen adder
#

How did someone manage to get that avatar frame, I'm puzzled.

full night
#

Is Payload 2.0 coming today morning
Or it fake news

quasi fox
#

Hi I need help guys

#

Since 4 days, the game never enters Vikindi, Sanhok or Miramar. It only enters Livik and Erangel. I reinstalled the game 5 times and still same problem.

#

@storm flume help

onyx dagger
#

Feel free to report this issue in #old, @quasi fox.

#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @full night.
Please be patient.

#

How did someone manage to get that avatar frame, I'm puzzled.
Its his/her Social Media profile picture, of which they have linked to their Game account, @fallen adder.

#

How will a player who has vulgar language and swear be sanctioned ????
Report him In-game for his Behavior, @wind glacier.

#

Yes, @golden pike?
State your issue.

wind glacier
#

Yes, what will he suffer?

#

Will he no longer be able to use the microphone in the game?

onyx dagger
#

He will be Muted for a Day, @wind glacier, Maybe.
The more you report due to his behavior, The more he severe punishment he gets.

wind glacier
#

Thank you

onyx dagger
#

Thank you
You're welcome! c:@wind glacier

hollow stream
#

Payload 2.0 released tomorrow??

onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @hollow stream.
Please be patient.

hollow stream
#

Thank u👍🔥🔥

onyx dagger
#

You're welcome. c:

oak cliff
#

Why hasnt the payload mode come??

#

You said october 8

#

@onyx dagger ??

polar marshBOT
#

@open rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @oak cliff.
Please be patient.

oak cliff
#

@onyx dagger Will it be finaly released today? Or tomorow?

polar marshBOT
#

@lyric tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble robin
golden pike
#

@onyx dagger why the verification code didnt send to my mail to rest my password

tight hill
#

Is it true that payload 2.0 is coming out tonight?

golden pike
#

How i log in pubg again??

onyx dagger
#

Payload 2.0 will be an in-game update, kindly keep an eye out the next time you log into the game, @tight hill.
Please be patient.

torpid needle
#

Payload 2.0 release date? It's already October 9 in India.

tight hill
#

Ok thank you

vast ruin
#

how i can unlink phone nomber in my account

#

plz help

#

phone nomber unlink is come with update ?

golden pike
#

Answer me pls

night cloak
#

is gfx tool safe?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

slender wharf
#

@vast ruin contact customer service please.

#

@golden pike please make sure that it is the right email or phone number they sent it to.

night cloak
#

one of my friend useed tht from season 3 and in some videos they also say to use that for better play

slender wharf
#

@torpid needle It will be released soon, there is no estimated time.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender wharf
#

@night cloak GFX tool is not safe and will get your account banned since it modifies the files.

knotty stump
#

hak hak 😡

night cloak
#

oh

slender wharf
#

@knotty stump you want to report a hacker?

night cloak
#

Andd ussing ios config to imporove fps ?? is safe or not?

slender wharf
#

No, anything that messes with the files or configs them is not safe.

night cloak
#

oh

knotty stump
#

hac over

golden pike
#

@slender wharf yes im sure e mail is right

night cloak
#

anything safe ?? to imporove Some gameplayes??

slender wharf
#

@golden pike Did you check your spam folder to see if it went there?

night cloak
#

i m pushing to conqueror and Lag is stopping me ;)

slender wharf
#

@night cloak Not necessarily, can't really recommend anything since most of the game boosters has to configure the files to make the game run better.

night cloak
#

oh

#

And y ipad players match maks with android player :-: they get better view and they can kill us easly

#

annd best in recoil control

topaz trellis
#

Payload will come within 4-5 hours.....

night cloak
#

!

slender wharf
#

IPad players can match with Android users since everyone uses the PUBGM app, it would make queue times for games longer too. If they decided to separate both users.

night cloak
#

oh But they should get some little ammount of disadvantage like reduce in score or anything

#

They capture top 100

#

its impossible to go to top 100 with android

slender wharf
#

Android also has tablets for users, iPad is not the only tablet. But you can also put your suggestion about iPad and android users in #old.

night cloak
#

oh

#

:-: who cares about us leave it its fine Camping is a way to go conqueror

golden pike
#

@slender wharf no thing sir

topaz trellis
#

why camp to conqueror if u could find actual teammates

slender wharf
#

Did you try to contact customer service? And see if they can give you the code directly? @golden pike

night cloak
#

:)random teammate?? 😐

#

i got -300 this season becoz of them

topaz trellis
#

what server are u pushing?

golden pike
#

@slender wharf how i can contact them

night cloak
#

Asia

slender wharf
#

Please use #pubg-mobile to talk about the game, @topaz trellis, @night cloak.

night cloak
#

ok sir come @topaz trellis

trim salmon
#

hello

slender wharf
#

@golden pike on the main screen to the left it will say customer service.

trim salmon
#

who admin her

polar marshBOT
#

@warm cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert crag
#

😫

next pagoda
#

Payload updeat

desert crag
#

Help

#

Id5390219905

fallen adder
#

@onyx dagger Look at the picture on the right as that one as the frame, I’ve never seen that avatar frame.

topaz trellis
#

payload 4-5 hours

polar marshBOT
#

@elder trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

violet mist
#

You asked for a screen shot in English but I cannot write to the feedback-bugs channel. It says 2 hours. How can I convey this to you? @lime juniper

lime juniper
#

Feel free to send it here.

violet mist
wicked sequoia
#

Hello guys. I need your help please.

noble robin
thin halo
polar marshBOT
#

@desert crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cinder maple
#

Hello

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.

nova cloak
#

I got a notification saying the game updated from the play store. Anyone else get this update, and anyone know what the update did? I launched the game and I really don't notice a difference.

brisk oar
#

@night cloak

night cloak
#

What?

brisk oar
#

but mi external storage is about 27 gb

night cloak
#

@brisk oar idk, talk to a mod ConfusedCat

brisk oar
#

ok Thanks

winged barn
#

Can anyone tell me where payload is

lime juniper
#

I hope it will be useful for you and it will be corrected as soon as possible.
Well received, @violet mist. Thank you.

lusty vapor
#

facebook login problem

night cloak
#

to reduce lag should i use colorful style grafic or Default classic???

opal basalt
#

Anyone having low sound problem in Game?

lusty vapor
#

@thorn hedge thanks buddy 🙂

hoary lynx
#

@thorn hedge As far as i know theres no legitimately way to get good ping in other regions until you have a good internet broadband connection.

dusky crown
#

I not cheater why?

hoary lynx
#

@dusky crown In this case,try contacting ingame pubgm support center as here nobody can help you regarding your issue

vivid dove
#

hiii plzzz fix that problem

daring pilot
#

Hi i need help

vivid dove
#

why the 13 seson conqueror frame the number 3 is like this plzzz fix it

heavy vortex
#

Feel free to report it in #old @vivid dove

daring pilot
#

I need someone help me plz

polar marshBOT
#

@dusky crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hoary lynx
#

@daring pilot please elaborate

storm flumeBOT
#

Please refer to subpoint 4.6 in #faq for further information, @lusty vapor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

keen lava
#

5290315437 help

thin halo
#

@night cloak Are you on smooth graphic?

polar marshBOT
#

@daring pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

ye smooth high

#

@thin halo

thin halo
#

Still lagging for you?

night cloak
#

close combat fight

#

Its lag

thin halo
#

Sometimes it would lag when you’re facing another players during close combat.

night cloak
#

Hacker !!!!

#

um

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

i want to fix that lag

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

ok

wooden aurora
#

hello <@&481161015728406538>

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @wooden aurora. Remember to read through #faq before asking questions in the support channels.

sick shale
#

@wooden aurora please don't mention moderator role for game issues

wooden aurora
#

i just wants to ask about somthing in the game can i?

sick shale
#

Go ahead, but no need to mention moderator role please

wooden aurora
#

oh okay sorry for that

polar marshBOT
#

@wooden aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spare geode
#

When does payload mode 2.0 come to the game

sick shale
#

Soon, it will come with in-game update

deft moon
wicked vessel
#

There's no Halloween Theme song in the Background it feels like dead

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

dim fiber
#

When crew challenge will come @storm flume

#

?

sick shale
#

@dim fiber No information.

hasty geyser
#

@daring cloud

After 7hrs 56m

@onyx dagger

See I was right that when payload 2.0 going to live

daring mason
#

@burnt pier,Avoid using word catban,you can use word suspend

burnt pier
#

@burnt pier,Avoid using word catban,you can use word suspend
@daring mason
I havent said any thing bad
I just found love streamer who is hacking and it is not right if any one can ban him

daring mason
#

@burnt pier,you can report their id,in-game

sick shale
#

@burnt pier Report them to Facebook please.

burnt pier
#

@burnt pier Report them to Facebook please.
@sick shale
Sure

sick shale
#

Avoid using banned word here, you can move to discussion channels since you don't require any support.

remote ice
#

@broken hemlock ask @sick shale

broken hemlock
sick shale
#

@broken hemlock It's for certain beta testers and community moderators.

remote ice
#

Also, any info about premium crates?@sick shale

#

any idea when will they come back?

broken hemlock
#

Also, any info about premium crates?
@remote ice 24th oct

remote ice
#

Oh thank you sar

broken hemlock
#

@sick shale OhkayHide_pain

cunning dirge
#

Hello I’m new, there’s a way to share the cheaters video here?

storm flumeBOT
#

Hello, @cunning dirge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

warm jackal
#

Why there isn’t a FPP switch button in payload 2.0

vagrant onyx
#

Why there isn’t a FPP switch button in payload 2.0
@warm jackal they was not in payload 1.0

warm jackal
#

There were wanna bet?

vagrant onyx
#

maybe in future they add it
maybe not @warm jackal

bitter bane
#

Hi, I have a problem with the game

vagrant onyx
#

Hi, I have a problem with the game
@bitter bane hey

#

What the issue !?

bitter bane
#

this is the problem

vagrant onyx
#

@bitter bane your acc hacked ?

bitter bane
#

Yeah

storm flumeBOT
#

You can contact the customer service via the game settings, @bitter bane. Refer to subpoint 5.3 in #faq for further instructions.

daring mason
#

@bitter bane,you are the 2nd person to face this

bitter bane
#

I spoke to customer service and they haven't answered me in two days

vagrant onyx
#

@daring mason @bitter bane
Someone hacker after hack your acc
maybe he log in with different version of pubg mobile or different version update

bitter bane
#

What is the solution then?

vagrant onyx
#

@bitter bane not fully sure about the solution

#

You can contact customer care for account related issue in #faq 5.3 @bitter bane

bitter bane
#

I've spent so much on my account, and it goes so easy?

vagrant onyx
#

I’ve spent so much on my account, and it goes so easy?
@bitter bane nah not waste
There might be a way

bitter bane
#

Can the hacker unlink Twitter or Facebook now?

vagrant onyx
#

Can the hacker unlink Twitter or Facebook now?
@bitter bane unlink is possible
but there is requirement before you can unlink 👍🏼

bitter bane
#

Is the game of PUBG small so that anyone can change the version of the game, really, the game of PUBG is heading to the bottom

storm flumeBOT
#

You can contact the customer service via the game settings, @bitter bane. Refer to subpoint 5.3 in #faq for further instructions.

spiral notch
#

My facebook account was disabled and i cant log into the game. Now i found out that someone has been playing my account

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @spiral notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spiral notch
#

But how is it that someone is still playing it

cunning ruin
#

anyone here who can help regarding gameloop 7.1 issues?

clear spindle
cunning ruin
#

okay please move to that channel

hollow geyser
#

Hi, How do I download the GamLoop 7.1 emulator

vagrant onyx
real nova
#

When India bonus challenge will unlock