questions

[ebon compass]

5102488899 please report this cheater

[storm flume]

Hello, @ebon compass!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[short eagle]

@undone talon using vpn isnt recommended

[hallow fjord]

ID no-5291264865
Name- • X •
Cheater- use sever down hack and use aimport x ray version
K.D - 11.93
Good PUBG
Second report
he come again kill me
I think he is your friend didn't take action

@onyx dagger
He come again kill me

@onyx dagger
Second time he come and kill me

[storm flume]

Hello, @hallow fjord!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin needle]

Gwen are coning premium create

[honest bronze]

What happen to my complient statua???

[spiral dock]

@honest bronze please be more specific

[hallow fjord]

Where PUBG anti cheeat system? Sleeping
2 time he come and kill name with in 2 hours where

ID no-5291264865
Name- • X •
Cheater- use sever down hack and use aimport x ray version
K.D - 11.93
Good PUBG
Second report
he come again kill me
I think he is your friend didn't take action

[scarlet phoenix]

Hey guys im trying to use pubg api and i cant find api for mobile platform <@&481161015728406538>

[short eagle]

@hallow fjord report them using the report system, reporting it here constantly wont hellp

[spiral dock]

@hallow fjord please refer to #faq 5.1

[sly spire]

Hello support

[spiral dock]

@sly spire how may I help you?

[sly spire]

Server north amerka is stop ti join game
Error not for me so much play lost

[spiral dock]

So you are getting error issues?

[sly spire]

We need fix the prople fast

[spiral dock]

I’m sorry, I don’t know what your talking about. Please send screenshot

[sly spire]

Yp
You canEnter yourself into a server. You will face the same problem. The server freezes

[scarlet phoenix]

Hey guys im trying to use pubg api and i cant find api for mobile platform <@&481161015728406538>

[spiral dock]

@sly spire please report your problem through pubg

[errant marten]

Hey the DDoS is illegal right?

Then will pubg take legal actions against those cheaters?

[spiral dock]

@errant marten yes.

[errant marten]

Becuz they should get punished

[crude dew]

I want to avoid playing with the Arabs. How do I do North America Server?

[spiral dock]

Pubg is strict on hackers and get rid of them.

@crude dew I’ll get back to you soon

[errant marten]

But in fpp squad in Asia servers,my squad was facing hackers in every game and we report them everytime still no result

[polar marsh]

@errant marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spiral dock]

@crude dew go to select mode

[spiral dock]

Then go to settings, and the drop down to select different servers

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[sick shale]

@sly spire ^

[sly spire]

When i enter. It remains suspended like this.

[spiral dock]

Connection problem?

I would check your connection or would try contacting pubg

[sly spire]

No. We are more than one player and we have faced the same problem now and we are stopped. This error is from the server in South America. Please solve the problem as soon as possible

My ineternet is ok

[queen maple]

Hello i press on that thing on profile and there is thow choice okay or cancel i didn't press okay and i didn't press cancel there is a bug or i dont know on emulator.. [i dont press okay to pruche it.. !!!] can i get my 100uc back and unlock that thing i dont need it !!

[spiral dock]

@queen maple we can’t help here you will have to contact ping through game

Go to settings

[sly spire]

When I enter the rest of the servers, there is no problem. Only the South American surfer, the game stops and does not enter. Try it for yourself

[spiral dock]

@sly spire sorry I can’t help please contact pubg

[sly spire]

How to contact pubg

I dont know from where

[sly spire]

Thanks

[spiral dock]

No problem

[topaz walrus]

is there any recent bug on rank update ? i’ve been rank 300 ish for two days and still no conqueror, acc lvl 64 all requirements are met

[sick shale]

@topaz walrus You reached Ace?

[fair gull]

Wt the hell is going on server freeze ping high just dieing like hell

[foggy wolf]

@fair gull its hack

and tencent didnt fixed it yet...i lost 90 points too

[fair gull]

@foggy wolf Ddos attack i here about this hack today... In last 4 match server was freeze and in Asia 900 ping

[foggy wolf]

am from spain and still arabics using this hack in europe server...was gona reach conqueror today but lost 180 points...90 cuz of freeze hack

[sick shale]

Feel free to provide your feedback in #old, move on if you don't require any assist

[foggy wolf]

i think i will leave this game...tencent is not doing nothing, like the biggest company of mobile games cant control their servers?

@sick shale they will give me points back or what?

[fair gull]

@foggy wolf i aspected look at this

[sick shale]

You can give suggestions in that channel

[serene meteor]

@sick shale I can’t able to change my country region

[foggy wolf]

@fair gull and this happening cuz of indians they selling this method to arabics...fk just for 2€ omg

[fair gull]

@foggy wolf pubg ban in india we can't do any thing with this hack

[sick shale]

@serene meteor If your account was created in the EEA countries, then you won't have that option due to their laws.

[polar marsh]

@fair gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[serene meteor]

What’s EEA?

[sick shale]

@serene meteor European Economic Area

[serene meteor]

No i’m not

[exotic viper]

How are we supposed to get 90 scraps for the permanent "Scraps R us" outfit when we can only get 72 in total ?

[fair gull]

@foggy wolf not only in Asia many other server getting freeze

[foggy wolf]

@fair gull just told you i play in europe...

[serene meteor]

I’m from Bangladesh & now in USA so trying to change my region to USA bt its saying not possible

[foggy wolf]

i was top 700 in solo...now 1800 just cuz arabs they play in europe whrn they have their own server

[sick shale]

@foggy wolf @fair gull Move to #pubg-mobile, if you don't require any assist please.

[fair gull]

@sick shale fix that freeze issue

[foggy wolf]

@sick shale i want my points back lol

[fair gull]

I have lost 200 Points

[keen pecan]

@sick shale can't you fix all these bugs and quit saying trash?

[serene meteor]

@sick shale can u help me about that?

[sick shale]

@fair gull I told you to report it in #old.
@foggy wolf You can suggest that in #old too

[keen pecan]

@serene meteor I can

[fair gull]

@sick shale That's not bug

[sick shale]

I know but you still can give your feedback in there.

[fair gull]

DDos attack one type of freeze hack

[exotic viper]

@sick shale help me understand plz . How many scraps can we get a day from the scraps R us event if we do all the missions daily , is it 9 ?

[topaz walrus]

@sick shale yes, ace 3*

[sick shale]

@exotic viper from which event?

[exotic viper]

Scraps R us

[sick shale]

Can you provide a screenshot of this event, because I can't get it

[serene meteor]

@sick shale can u give me any solution?!

[exotic viper]

Where can i do that ? Do i pm u ?

[sick shale]

@serene meteor Take a screenshot of your basic settings (Where change region option should appear)

[exotic viper]

Oh i can do it here i think

[sick shale]

@exotic viper No, you can send it here

[sick shale]

@keen pecan Don't recommend players to use VPN please.

[keen pecan]

@sick shale why?

[sick shale]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

@exotic viper So what's your question again, and take a screenshot of the redemption shop

[serene meteor]

@sick shale plz look at it

[keen pecan]

@sick shale ohh seriously 😒

[serene meteor]

In Chinese language its saying change not possible

[exotic viper]

The permanent outfit cost 90 scraps to redeem and yet if we do every mission everyday we can only get 72 scraps before the event ends

[foggy wolf]

@exotic viper ucs😂😂😂

[exotic viper]

Event lasts for 8 days right ?

Yes i know, even if u spend 10 UC a day .u can only get 9 scraps daily if u do all the missions

Event lasts for 8 days so 8X9= ? ?? Its 72 . Not enough for the permanent outfit

[sick shale]

@serene meteor Can you give me the following details,
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Country

[serene meteor]

Id: 5367808177
IOS XR
Mobile data
Right now USA

@sick shale

How to fixe it? @sick shale

[sick shale]

I will report it now, In the meantime you can contact customer service for further information

[serene meteor]

I did bt that bot were fully lol

Wait showing u @sick shale

[split rivet]

Hello pubg support

[queen maple]

@sick shale i report my problem on customer service but i'm talking with bot not with persone

[sick shale]

@exotic viper So all info is shown to you, you may need to spend UC to get that outfit.

[serene meteor]

Look at it just @sick shale

[sick shale]

And event will end in October 15th

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @split rivet. Remember to read through #faq before asking questions in the support channels.

[serene meteor]

@sick shale watch it just

[split rivet]

@storm flume when you found something for hackers today I killed 7 hackers in one match it’s very hard

[exotic viper]

@Rebel ohhhh the item collection ends on 8 and the redemption store ends on 15 . I hadn't realize each has different ending dates ..... thanks for the insight

[inland lily]

Hello I need help

[serene meteor]

Hello I need help
@inland lily yes?

[inland lily]

I can load into PUBG

[buoyant current]

Hello, PUBG MOBILE, I lost my account and please review my application as soon as possible. Thank you. My lost account number ID5532800588

[inland lily]

Update into on

Icon

[polar marsh]

@buoyant current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inland lily]

Not suspended

Can’t load in

[sick shale]

@inland lily What's wrong

[serene meteor]

Hello, PUBG MOBILE, I lost my account and please review my application as soon as possible. Thank you. My lost account number ID5532800588
@buoyant current in game customer service will replay ASAP

[inland lily]

My game can’t load in just shows updating this happened sinced the maintenance

[serene meteor]

@sick shale now what should i do?

I have to wait for it?!

[sick shale]

Yes

[serene meteor]

Can u tell for how long?

[inland lily]

Hellooo

Helloooooo

Mods

[sick shale]

@serene meteor Sorry but I don't know for how long, please contact customer service for further information as we can't help with in-game account issues. Now stop asking the same questions please

@inland lily Hey, can you provide a screenshot because I can't understand your problem

[inland lily]

Ok

Can’t load in game

[serene meteor]

Bt bro I showed u a video where I already asked them & they replied about bonus challenge @sick shale

[sick shale]

@serene meteor Start a new conversation and try again.

[serene meteor]

Okk

[inland lily]

Mods

You see

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @inland lily. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[inland lily]

Can’t login

[weary robin]

Bro help help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weary robin. Remember to read through #faq before asking questions in the support channels.

[weary robin]

I need to know when the server freze hacks will be removed I got about minus 500 tier points due to it

???

Help

[sick shale]

@weary robin The developers are working on this issue, feel free to provide your feedback in #old

[polar marsh]

@subtle plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stiff apex]

Please guys 4 matches pubg wont let me enter the game everyone were disconnected too hackers are doing what they like 4 matches in a row why

My friend got 16 kill in 2 min wtf!!

[polar marsh]

@last yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ocean hound]

i just saw this. it says that any samsung galaxy phones can avail this 10% off in-game store but can't find any in-game

[oak shadow]

Hello

When will report cheater channel will open?

@vagrant tulip in game report is weak

i need to upload video for some cheaters

[polar marsh]

@oak shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quaint sapphire]

You guys have failed to open the #cheater-reports room

A month now... please open it as soon as possible

[storm flume]

Hello, @oak shadow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[quaint sapphire]

The website cheater report is so so so weak...it's like you're wasting your time to even visit the site and submit your complain and evidence

[supple ruin]

My favourite 😂😂

Done already

[night cloak]

@quaint sapphire it’ll open in the future.

[oak shadow]

@vagrant tulip if the cheat is not detected (like esp+ auto aim) . Report in game is just wasting time

[tacit flower]

Supporters?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tacit flower. Remember to read through #faq before asking questions in the support channels.

[tacit flower]

There are a players attached the servers

[night cloak]

@tacit flower, elaborate please.

[tacit flower]

@night cloak Ddos attacking

[night cloak]

@tacit flower, the team are well aware of the issue and the methods being used, they’re actively working on new solutions to fight these attacks! Sorry for the inconvenience in the mean time.

[tacit flower]

Can I send video ?

[night cloak]

Why do you need to send a video ?

If it’s regarding the server ddos feel free to report the issue via, #old, @tacit flower.

[tacit flower]

I have a channel in telegram

They buy ddos attack

[night cloak]

@tacit flower please report them to telegram.

[simple finch]

Hi, I need help filing a ticket for cancellation and refund of payment. I accidentally purchased UC worth $98 3 days ago. I immediately contacted pubg kr in-app support but they're not responding properly. I also emailed but I always get automated responses.

[tacit flower]

@night cloak pubg can’t do anything about this ?

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[night cloak]

@tacit flower they’re working on solutions to fix the server attacks and in the mean time you may report any hack selling groups to the respective social media.

[simple finch]

Can you at least tell me how to get in touch with pubg kr support team if you can't help me?

[night cloak]

@simple finch in game support.

[simple finch]

I did message them thru in game support. But it's only for Koreans and Japanese.

[reef fulcrum]

Is this allowed

[night cloak]

@slender wharf

[slender wharf]

Trading accounts/Giving them away is against ToS, @reef fulcrum. Please do report him to customer for such.

[reef fulcrum]

Okay thanks 😌

[fallen anvil]

Game crashed. Restarted 100 times and still cant join
Stuck at 99?
Wtf

[night cloak]

@fallen anvil, screenshot please?

[wooden pollen]

My account was hacked

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @severe peak. Remember to read through #faq before asking questions in the support channels.

[slender wharf]

Please state your issue, @severe peak. Also please do not mention the moderator role.

[night cloak]

@wooden pollen can you still access your account ?

[severe peak]

@slender wharf When I am trying to login with my Facebook account i am getting banned..

[night cloak]

This event end date this month 8...... but showing this event end plz help

[slender wharf]

@severe peak for how long is the ban?

[wooden pollen]

@night cloak noo ..another person my account used

[severe peak]

@slender wharf

1 st time 1 days

Now 3 days

[night cloak]

This event end date this month 8...... but showing this event end plz help
@night cloak

Plz help me 😬😬😬

[slender wharf]

Please do make sure that you do not have any game boosters; vpns; or anything to modify the game files. @severe peak

[severe peak]

@slender wharf i don’t use any of this

[wooden pollen]

@severe peak me also same problem.. He account was hacked

[severe peak]

When I login with Twitter I can play

[slender wharf]

@night cloak have you cleared the cache?

[night cloak]

@night cloak have you cleared the cache?
@slender wharf no

[slender wharf]

Then please do contact customer service to get more details regarding why you keep getting that message, @severe peak.

[severe peak]

But when I trying to login with my Facebook instantly get banned

[slender wharf]

@night cloak clear the cache and do a routine repair.

[severe peak]

I trying to contact in game

But there is no response lol

[night cloak]

Okk thz @slender wharf

[slender wharf]

@severe peak unfortunately we cannot help with account ban issues.

[elfin needle]

This cheater how support you

[velvet kettle]

Hey, I want to help
Why does KRJP server stop?
I lost a lot of rating points😭

I'm tired of losing so many of my points. I want to get to Al Ghazi😑

[night cloak]

@daring mason, feel free to add suggestion via #old

[storm flume]

Hello, @elfin needle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin needle]

@storm flume I am reporting so many times but not response what to do

[fair gull]

Fix login issue

[whole flicker]

What do I have to do if I want to be a video reviewer?

[night cloak]

@whole flicker, apply in game.

[wide quarry]

Help

I don't have playload 2.0

[night cloak]

I bought the prime plus pass last month (well aug22-sep 22)and set up auto renew. On sept 23 it charged me for the next month but didnt give me any uc or the benefits until now. So did i just lose about 8-9 days worth of UC or is it racking up. I really do not wanna lose something that i paid for. Please help. I can give you my proof of payment as well.

[fierce night]

hello

i have a friend when she shop uc they always make it to 0

what is solution for this ? is it possible that they have blocked here from shopping uc?

[short eagle]

@fierce night did your friend purchase it from a third party website

[fierce night]

yes

but she bought now from a normal place

but always when she shop from google play she get 0 uc

[short eagle]

If you purchase UC from 3rd party websites your UC will deducted

[mystic lake]

Hello

[fierce night]

but when she get all uc back will they release her account ?

[mystic lake]

Is Any One here from the adminstration ?

[night cloak]

I bought the prime plus pass last month (well aug22-sep 22)and set up auto renew. On sept 23 it charged me for the next month but didnt give me any uc or the benefits until now. So did i just lose about 8-9 days worth of UC or is it racking up. I really do not wanna lose something that i paid for. Please help. I can give you my proof of payment as well.

I asked this before but didnt get a response.

[short eagle]

it will be deducted you could contact customer support to try to get it back

@mystic lake regarding?

[mystic lake]

Hi gip

The game now is very ugly , and very confusing .. please when you will stop the hackers ?

[mystic lake]

When you reach the crown tier the hackers started to appears at every game there is more than 5 or 6 hackers teams

[short eagle]

@mystic lake you could refer to this message #news message

[mystic lake]

Gip this message means nothing man

[gaunt nymph]

Plz give me my points back

[mystic lake]

I want to see that when I'm playing but I didn't see anything .. the hackers and cheaters more than the normal player and at every game I play there is hacker and we report them and nothing happen to them

[gaunt nymph]

I am in the rank 620 now my rank is 2300 due to this server hack

[mystic lake]

This a chit , the game is very bad

[gaunt nymph]

Vikendi and shanokh match don't starting

[mystic lake]

The pubg company should clean it's self

[short eagle]

they will be banned sooner or later

[mystic lake]

Very bad game now

Sooner or later ! When !! After we delete the game I think

I want to ask you , @short eagle the sharpshooter company is on google and you can go and search by writing sharpshooter and you will see the company and how it is sell the hackers ,why the pubg company don't make anything with them?

[mental saffron]

Hi, is there any other official sites to buy UC from other than midasbuy? Cause midasbuy has issues our payments get failed and not success most of the time! Besides that some of my friends encounter not getting their UC nor their money back! Plus there is no online staff to communicate with

[minor zinc]

when is the new premium crate available

[gaunt nymph]

Vikendi is not starting

What to do plz replay

[minor zinc]

when bonus challenge will comeback

[green belfry]

Any solution for sever freeze

[night cloak]

@mental saffron, you can purchase UC via the in game shop it midasbuy.

@minor zinc, No date, for both of your questions.

@green belfry, not Ye the team are actively working on a solution.

[woven cedar]

Is there any problem with Eu. server ?

[night cloak]

@drifting jay, if you reported him he should, (may take some time).

@woven cedar, what are you experiencing?

[woven cedar]

Hackers 🙂

[night cloak]

That’s a game wide problem not just one server.

Please do not bypass chat filters, you may move to a discussion channel for such comments.

[woven cedar]

Ok

[warped sundial]

Hello

Do a server hack in the game

[night cloak]

@drifting jay, give it 2 hours.

@warped sundial, if you’re experiencing someone using “server hack” please report it via #old, the team are already aware of the methods being used and are actively working on new solutions.

[warped sundial]

😫

[mental saffron]

@night cloak if midasbuy is the only site to buy UC from then please fix the problems that this site has. Deducting money from cards and not giving UC nor returning the money is a big issue! You can just type the name « midasbuy » in google and see how many complains you get. People do not want to lose their money! i’m trying now to purchase UC for about an hour with no success!

[night cloak]

@mental saffron, you may contact Midasbuy via there support email, we’re PUBGM support not Midasbuy support.

[green belfry]

Hope ...they will a give even a temporary Solution for ddos attacks...

[weary helm]

What is the exact release date of payload 2.0

[green belfry]

For reaching conqueror... Do we need to reach ace first?? @night cloak

[night cloak]

@weary helm, no date, soon.

[weary helm]

OK thank you so much

[night cloak]

No worries, have a splendid day/night ahead, @weary helm!

@green belfry, correct ACE in the top 500 for the mode you’re pushing in.

[mental saffron]

@night cloak i understand that this is PUBG support 🙂 but since PUBG has announced that midasbuy is there only platform to top up it means that they take responsibility of midasbuy actions, you can not just tell us go and purchase from midasbuy and when there is an issue your response to that « contact midasbuy » « it’s not our business »

@mental saffron your job is to raise our complzin to the company

Complain*

[night cloak]

It’ll be a issue from Midasbuy side as to why we cannot help, please use this email, [e-mail], and make them aware of the issues.

[next scaffold]

how to fix server freeze

[main swan]

hello how can i fix issue where i cannot login via email linked even the password is not wrong

[night cloak]

@next scaffold, currently there’s nothing you can do, they team are aware of the issue and are actively working on a solution to stop these attacks.

[main swan]

this happen several times

[night cloak]

@main swan, what country are you in?

[main swan]

malaysia

i cant login and i also email tencet mobile because they said send to them if the problem still pursued

[night cloak]

Do you have any other social media’s connected you can login from, the email/phone number login method is in beta and currently experiences a lot of bugs.

[main swan]

but they replay the something pleas contact in game support if problem still pccured

@night cloak bug? cause any email still can login , but just that email cant why?

[silent sluice]

Hey Pubg please BAN CHEATERS

[night cloak]

@main swan, it happens for a lot of people as the that feature is still in beta, some people get lucky some get unlucky, seems you are unlucky, please try another login method.

[storm flume]

Hello, @silent sluice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[main swan]

btw this bug happen in the latest version not the beta version

[night cloak]

@main swan, the email feature of the newest version is in beta.

Not the game just that part of the game.

[main swan]

i would like to give you the scrip that been use also to prevent cheater, would that help?

cause i found some file been shared all over in the internet how to cheat

[night cloak]

@main swan what hack is it?

[main swan]

@night cloak i dont know much but i think it was like auto lock aim and deal great dmg

it hard to be notice because it hardly visible among players

[night cloak]

Feel free to DM me it I’ll pass it on.

[main swan]

@night cloak sure

[polar marsh]

@misty hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ashen lava]

I have something happen don’t know what’s bug / hack and I’m curious cause it happened twice today. Both times I was killed by suspicious player. I will speak on the 2nd incident. Killed by a hacker look at his stats 12.99 k/d and I spectate him for like 20 seconds then I go to click report button and a dialog box pops up “Match has ended” with a exit button and I couldn’t even finish cheater report. Any ideas?

[night cloak]

@misty hatch, please use, #tournaments, make sure you don’t share any social media’s or personal information, also this is a English only server if you’d like our regional communities you may refer to #735483472432594994 subpoint 3.1.

[storm flume]

Please refer to this channel's pinned messages for further information, @rotund pecan:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[surreal nacelle]

why there is always notification dot in bottom right corner when i click and see collapsed menu there is no new notification

[gaunt nymph]

Vikendi match is not starting in solo

[night cloak]

@gaunt nymph, screenshot?

@surreal nacelle, Apple device?

[surreal nacelle]

Emulator Gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @surreal nacelle. Revert this at any time by sending .emulator in #481204134859505684.

[graceful silo]

@surreal nacelle it may happen bcoz of network/server problem

[surreal nacelle]

Do i need to move to em4ulator support channel?

[night cloak]

Please.

[night cloak]

Player using DDOS attack in Matches

Please resolve it

@night cloak, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

[wheat moth]

Can't play a single match

Becouse of this hackers DDOs

[night cloak]

@wheat moth, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

@night cloak I am Doing Rank Pushing In Solo FPP I am In Crown 2 On Need Ace To Conqueror But due to DDOS Attack I Can't Get Point I die outside of The Zone or Kill By Bot please resolve it fast

@night cloak, I’m sorry you’re experiencing this, unfortunately we cannot do anything here, feel free to let your frustration be known via #old.

@night cloak ok

[grim tangle]

@polar marsh When will PUBG MOBILE become a clean environment like before? We are annoyed. Every season a new hacker comes. Tell us, are you going to make a clean environment or not?

[gaunt nymph]

Yesterday My rank is 620 now my rank is 2300 fue to this server hack can u give me points

Login is not working

[night cloak]

@gaunt nymph , the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

@gaunt nymph, please wait four minutes then try again.

[grim tangle]

Hacker

[graceful silo]

@gaunt nymph This Notice Came Because You tried too many times to login and you are not succeed

[oak badger]

Can't play single match because of this server freeze hack please jaldi thik karye

[night cloak]

@oak badger @grim tangle, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

[graceful silo]

@grim tangle Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, Additionally you can report them via http://cheater-report.pubgm.cc/.

[storm flume]

Please do not use languages other than English, @oak badger. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[grim tangle]

@oak badger @grim tangle, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.
@night cloak are you sure

[night cloak]

Very sure.

[gaunt nymph]

When the server hack is fixing tell me

[graceful silo]

@gaunt nymph bruh it takes some time.

[night cloak]

@gaunt nymph, no information, the team are working on a solution.

[grim tangle]

@grim tangle Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, Additionally you can report them via http://cheater-report.pubgm.cc/.
@graceful silo PUBG MOBILE does not care for our reports

[gaunt nymph]

Can u give me points back

[night cloak]

@gaunt nymph, you may try contact in game support regarding point compensation, we cannot do that here.

[visual lava]

@night cloak till when will this ddos attack get fixefd??

[graceful silo]

@grim tangle Bro In last 5 days i helped Tencent to delete 75+ Youtube channels who sells inappropriate things of PUBGM.

[night cloak]

@visual lava, no information, please have patience the team are working hard to fix this issue.

[gaunt nymph]

Where we contact game support

[grim tangle]

@grim tangle Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, Additionally you can report them via http://cheater-report.pubgm.cc/.
@graceful silo @polar marsh PUBG MOBILE does not care about our reports that they are busy raising money and will not create a clean environment

[storm flume]

You can contact the customer service via the game settings, @gaunt nymph. Refer to subpoint 5.3 in #faq for further instructions.

[arctic sapphire]

what type of bullet cheats are there

[livid pulsar]

When will this server freeze be fixed?

[grim tangle]

@grim tangle Bro In last 5 days i helped Tencent to delete 75+ Youtube channels who sells inappropriate things of PUBGM.
@graceful silo I will not believe them

[arctic sapphire]

what does flickering lights in sky mean in tdm

[gaunt nymph]

Not login

[oak badger]

How to fix server hack

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @gaunt nymph. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[graceful silo]

@grim tangle Submit proof in above given link. If they found any suspicious thing they will definitely take action on it

[grim tangle]

@grim tangle Submit proof in above given link. If they found any suspicious thing they will definitely take action on it
@graceful silo I was sent so many times they did not stop them

[night cloak]

Unfortunately it’s hard to report DDOS hackers as they’re unknown, please feel free to let your frustration be known via #old, @grim tangle.

[tiny gale]

#questions when did PUBG will come back in India

[grim tangle]

Unfortunately it’s hard to report DDOS hackers as they’re unknown, please feel free to let your frustration be known via #old, @grim tangle.
@night cloak @polar marsh Is it true that PUBG Mobile sells hackers for a subscription of $ 3,000 a month?

[night cloak]

@grim tangle, false.

[grim tangle]

@grim tangle, false.
@night cloak So why could they not provide protection against hackers?

[tiny gale]

#questions when did PUBG come in India

[night cloak]

It’s easier said then done, they’re always working on improving there anti cheat system, you can see the results posted via #news.

[gaunt nymph]

Pubg is not logging

[oak badger]

Ok

[warm flame]

Why there is no premium crate ??

[night cloak]

@warm flame, it was temporarily removed it’ll return in the near future.

[warm flame]

Oh my I am waiting with 5 creat coup man I wish it comes fast

[wooden hemlock]

Is server freezing been fixed?

[night cloak]

@wooden hemlock, the team are actively working on a new solution.

[minor zinc]

when will bonus challenge comeback

[night cloak]

@minor zinc, no ETA.

[young locust]

Players using DDOS attack in pubg server plz solve fats

[wooden hemlock]

@wooden hemlock, the team are actively working on a new solution.
@night cloak do you know the cause why server freezing like that?

[night cloak]

@wooden hemlock, personally I do not but the team know what methods are being used.

[young locust]

@night cloak Players using DDOS attack in pubg server plz solve fats

[night cloak]

@young locust, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

[wooden hemlock]

@wooden hemlock, personally I do not but the team know what methods are being used.
@night cloak thank you for help

[turbid moth]

I am gfx tools use

[storm flume]

Use of unauthorized third-party software or methods, @turbid moth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

You’re welcome, have a great day/ night ahead! @wooden hemlock.

[young locust]

@night cloak crown 3 pe 71+ tha ab crown 4 pe 50+ 😩
how to go concar

@storm flume FIX DDOS Frist

[night cloak]

@supple niche, Are they hacking ?

[storm flume]

Hello, @supple niche!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[green belfry]

Why this message is coming in video review system

[lavish nimbus]

Why this message is coming in video review system
@green belfry clear cache and try again

sometimes too much load on servers cause this issue

[trail comet]

Started to face ping issues

Ping

[robust geyser]

High

[night cloak]

@trail comet, If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[gloomy stirrup]

My game is glitching when I play with friends the game glitches

Or freezes

[night cloak]

@gloomy stirrup, please share a short video clip.

[gloomy stirrup]

Okay

[reef solstice]

Sever hack is happening again and again

Please stop

Lost 200 points just yesterday 😭 dying in nowhere can't move

[ebon compass]

Can you plz send linke for reporting cheaters?

[storm flume]

Hello, @ebon compass!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@half beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[subtle mulch]

<@&639889499718942720> If there is news that pubg mobile will be banned in India forever, what is the truth?

[dense hedge]

Not able to login to the game 🥺

[onyx dagger]

Please do not tag the CT, @subtle mulch.

Can you state your issue more briefly, @dense hedge?

[dense hedge]

Getting this message Network error, Login failed

[onyx dagger]

Please check out #faq 4.6 about your issue, @dense hedge.

[dense hedge]

Tried everything but only the guest login works and other methods don't :(

[onyx dagger]

The Developers know about this issue and is working on a Fix, @reef solstice.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

Can you try repairing the game in-game, @dense hedge?

[dense hedge]

Okay I'll repair and if it doesn't help I'll reach out to you again :)

[onyx dagger]

Sure thing!

[topaz trellis]

Going to lose conqueror if these DDOS attacks keep happening just get better you noobs

[sharp gate]

When we will get payload mode 2.0

[night cloak]

@sharp gate, soon.

[livid pulsar]

Going to lose conqueror if these DDOS attacks keep happening just get better you noobs
@topaz trellis
Yeq

[onyx dagger]

The Developers know about this issue and is working on a Fix, @topaz trellis and @livid pulsar.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[dense hedge]

Still same 🥺

[onyx dagger]

Check your internet settings, @dense hedge.

[vagrant onyx]

@dense hedge where you live !!?

[topaz trellis]

Not risking anymore points, Thanks tho!

[onyx dagger]

You're welcome!

May I know in which country do you live, @dense hedge?

[reef solstice]

@onyx dagger tried in vikendi faced same issue , will try sanhok , even Miramar also they are doing

[onyx dagger]

Feel free to share your Feedback in #old.

[weak hare]

Sir how to fix freeze hack

[onyx dagger]

The Developers know about this issue and is working on a Fix, @weak hare
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[vagrant onyx]

@night cloak he did not tagged the correct person

[weak hare]

DDos attack kab thik ho ga

[night cloak]

@vagrant onyx that was me?

[dense hedge]

@onyx dagger @vagrant onyx INDIA

[storm flume]

Please do not use languages other than English, @weak hare. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vagrant onyx]

@night cloak no him @onyx dagger

[onyx dagger]

The Developers know about this issue and is working on a Fix, @weak hare

[night cloak]

@reef solstice, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

[reef solstice]

Hope pubg will fix this asap @onyx dagger

[weak hare]

Fix DDos attack

[night cloak]

That was correct.

[weak hare]

Please

[reef solstice]

Even if the main goal is to play game, it's not happening

[vagrant onyx]

That was correct.
@night cloak its was not correct , he did fixed it after i told him 👍🏼

[reef solstice]

They are stopping from the aeroolane

[night cloak]

@weak hare, you’ve been advised.

[raw hollow]

Pubg security is so weak, GAME full with hacks

[onyx dagger]

Sorry for that, @vagrant onyx.

[dense hedge]

Will clearing data of pubg through settings fix the issue?

[vagrant onyx]

Sorry for that, @vagrant onyx.
@onyx dagger nah its ok , i am just letting you know

[onyx dagger]

Feel free to share your Feedback in #old, @raw hollow.

[night cloak]

@vagrant onyx, please let him know in a discussion channel next time.

[vagrant onyx]

@night cloak will try next time, cause he might not reply there

[onyx dagger]

I will, @vagrant onyx.
Dont worry.

[weak hare]

Hlw

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weak hare. Remember to read through #faq before asking questions in the support channels.

[weak hare]

Server hack kab thik hoga

[storm flume]

Please do not use languages other than English, @weak hare. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[glad nymph]

Hlo I am unable to login

@onyx dagger I am unable to login

[livid pulsar]

The Developers know about this issue and is working on a Fix, @topaz trellis and @livid pulsar.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.
@onyx dagger but In FPP erangel only matches nothing else i have waited for around 10 mins then to not

[night cloak]

does everyone have network error on login??

[dense hedge]

@night cloak yes, me 🥺

[weak hare]

Please help

[vagrant onyx]

Please help
@weak hare hey
What the issue ?

[night cloak]

@vagrant onyx network error is coming on loginwhy is that and how to fix

[vagrant onyx]

@vagrant onyx network error is coming on loginwhy is that and how to fix
@night cloak where you from ?

[weak hare]

Server freeze rank push me ho raha hai

[night cloak]

@vagrant onyx india

[cloud bridge]

Any admins can help me?

[vagrant onyx]

Server freeze rank push me ho raha hai
@weak hare english only

[storm flume]

Please do not use languages other than English, @weak hare. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

We are unable to provide assistance if you do not ask a question or state a problem, @cloud bridge. Remember to read through #faq before asking questions in the support channels.

[weak hare]

Thank you

[night cloak]

@vagrant onyx i am from india

[cloud bridge]

How can I download pubgm beta version?

[spring zephyr]

@cloud bridge Keep an eye on #news, whenever the new BETA rolls out, the download link is given in that channel.

[vagrant onyx]

Server freeze rank push me ho raha hai
@weak hare server freeze are aware and has been reported hopefully , they fixed it soon

[weak hare]

Ok

[cloud bridge]

@spring zephyr can you give me the download link?

[weak hare]

Other language me freeze hack ho raha hai

[night cloak]

is it a india or asia server problem??

[cloud bridge]

@spring zephyr can you give me the download link?

[weak hare]

Other language use nahi kar na chaheye

[spring zephyr]

@cloud bridge The new BETA isn't out yet. Keep an eye on #news.

[storm flume]

Please do not use languages other than English, @weak hare. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[weak hare]

What

[night cloak]

@weak hare, what do you need help with, please ask in English.

[weak hare]

Fix DDos attack

[tender cliff]

How we sent vedio here

[spiral dock]

@tender cliff the phot icon

[night cloak]

@weak hare, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

[spiral dock]

They need to fix the ping issue too lol

[tender cliff]

@spiral dock only photo are coming not vedio

[night cloak]

@spiral dock, have you filled in the survey?

[spiral dock]

@tender cliff how big is the file?

[weak hare]

@tender cliff @乂 ZONE 乂#1😩 😩

[spiral dock]

@night cloak no

[night cloak]

@spiral dock, If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[tender cliff]

@spiral dock only 40 45 second of vedio

[weak hare]

Ok

[night cloak]

@tender cliff

[fair gull]

@night cloak fix login issue for Indian players we are not able to login without vpn

The problem was fixed few days ago now again started

[spiral dock]

@fair gull we can’t fix that due to the ban in India

[tender cliff]

@night cloak thanks

[fair gull]

@spiral dock they fixed few days back with small update

And fix that freeze issue due to this I have lost many points

[viral yew]

Any new reason regarding disconnecting servers h@ck?

[spiral dock]

@fair gull this is an issue with India, cannot help sorry.

@fair gull ddos attack is being worked on

[fair gull]

@spiral dock This issue not with indian's only get a answer first then reply me

[graceful silo]

@fair gull Devs are working on it

@fair gull Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[spiral dock]

@fair gull this is due to the b@n in India

[viral yew]

Ate you going to fix it? Or should we subscribe in the h@ck?

[night cloak]

@viral yew, the team are aware of the methods being used and are actively working on a solution, sorry for the inconvenience.

[viral yew]

When?

[graceful silo]

@viral yew soon

[viral yew]

A big company can't fix this issue?

[weak hare]

What happened?

[fair gull]

@graceful silo how can i report a person who is freezing server this doesn't work here 😂

[viral yew]

When soon? I lost more thab 300points. My kd went down, and 19 tier protection

[spiral dock]

@fair gull u can report it though in game

[viral yew]

7 days and its not fixed?

[quaint sapphire]

I keep applying for the video review system for cheaters...but they refused to accept my request

[fair gull]

@spiral dock I have not ask u.

[graceful silo]

@fair gull report manually on above mentioned site

[storm flume]

Please refer to this channel's pinned messages for further information, @quaint sapphire:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[spiral dock]

@fair gull non of the people here are from pubg team

[viral yew]

@spiral dock how can we reach one of pubg team?

[fair gull]

@graceful silo Are I'm saying I don't know the person who is freeze whole server

[olive isle]

@fair gull @spiral dock this is ddos attack on server

[fair gull]

Noobs

[spiral dock]

@viral yew through game using the built in costumer support

[tender cliff]

Every time my tdm match was glich what this problem plez fixed it

[nova monolith]

@olive isle YES bro!! DDoS Attack

[viral yew]

@spiral dock i dont want a bot answer, i want a real guy from them

[green belfry]

Ban those devices who using ddos attacks

[fair gull]

@olive isle i know but this stupid people don't know anything and telling me to report in game

[spiral dock]

@tender cliff please report all bug in #old

[graceful silo]

@fair gull The See The Kill feed. The person who's name come too many times mostly he's Stupid guys

[young hinge]

@tender cliff do you have screenshot of the glitch that you are facing

[fair gull]

[quaint sapphire]

Reporting Cheater's in game doesn't do anything...let's not deceive ourselves

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

Hello, @quaint sapphire!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[young hinge]

@fair gull for off related topics you can go to #chat

[green belfry]

Pubg developers please don't give negative when the servers are freezed

[fair gull]

@young hinge not interested

Just fix that freeze issue

[night cloak]

If you’ve already been answered please move channel.

[plush dragon]

this is a serious issue of crime....people can be arrested for that..they are hacking the server...what PUBG Mobile is doing

[quaint sapphire]

Please open #cheater-reports don't tell me in future...cos that future seems like 2030

[plush dragon]

server freeze...really...?

[spiral dock]

@quaint sapphire pubg team does get rid of cheaters but due to high requests it may takes time.

[weak hare]

Fix English language server freeze hack

[slender wharf]

It will be opened soon, @quaint sapphire. No estimated time.

[young hinge]

@quaint sapphire open #cheater-reports check the pinned message

[slender wharf]

Please move to a different channel if you don't need help

If you have feedback post it in #old

We cannot help with this server freeze hack, I'm sure the developers are aware. Now please do move regarding that, feel free to also post it in #old

@plush dragon Move.

[quaint sapphire]

@quaint sapphire open #cheater-reports check the pinned message
@young hinge

The cheater report says "once every 24 hours" but that's not so

[lament totem]

Is the facebook login issue solved???

[plush dragon]

ok..

[spring zephyr]

@lament totem Yes.

[slender wharf]

It says closed once every 24 hours, @quaint sapphire. Wont be opened for 24 hours.

[night cloak]

As we have said in the past, @quaint sapphire . That channel is a community ran channel, it is also not the fastest way to report hackers as it only opens at certain times, as of right now we do not have an estimated time for when it will be opened. Sorry for such a delay with the channel.

[primal trout]

@lament totem yes bro

[lament totem]

really

[viral yew]

Reporting people is not such a solution, you must by yourselves, i mean by your security system and your firewall detect any illegal program, and as we all know, all the h@cks are knows..
For me i will wait 1 week, either you fix it or i will start giving away free codes to ruin more ...

[lament totem]

?????

[spiral dock]

@lament totem yes it is fixed

[night cloak]

@viral yew, please use #old for such comments.

[lament totem]

thank you

[spiral dock]

Np

[gritty glade]

When India Bonus Comeback?

[spiral dock]

@gritty glade we are not sure yet

[young hinge]

@gritty glade

[primal trout]

How I can redeem battle coins for uc in bonous challenge section

It is not available

[spiral dock]

@primal trout currently the bonus section isn’t available

[night cloak]

@primal trout, wait for it to be available.

[young hinge]

@primal trout check the above message

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weak hare. Remember to read through #faq before asking questions in the support channels.

[primal trout]

@night cloak ok sure ☺️

[night cloak]

@spiral dock, feel free to report them in #discord with there DUID.

Please move channel if you no longer require assistance.

[steep thicket]

Pls.fix the server hack guys

[night cloak]

@empty forge, shouldn’t take days.

24 hours max.

[spiral dock]

@steep thicket the devs know about the ddos attacks and they are working on it

[night cloak]

@empty forge, what social media platform ?

That can take upto 48 hours actually, have you logged in with Twitter ?

[steep thicket]

Pls fix ddos attack this made minus50 in one match 😭

[stone drift]

Good morning,

Guys what’s going on here! So obviously the anti-cheating system is garbage and the game full with hackers and now the developers limited the reports ? So we can’t report a cheater! Why is that????
Is it a new era for the hackers? So they can do what ever they want?!

[storm flume]

Hello, @stone drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@stone drift, feel free to give your feedback via #old, the limited been there for a good week now.

[steep thicket]

Moderator I got 50minus in server freeze can I get it back

Points

[night cloak]

@steep thicket, feel free to contact in game support regarding ping compensation.

[young hinge]

The Developers know about this issue and is working on a Fix, @steep thicket
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[crystal arch]

A friend of mine unlinked his Facebook from in-game and from facebook. After a day he lost unlink time down icon and also it shows only 1 link option. Is it a bug or only 1 link option will show?

[steep thicket]

Bro I am getting server freeze in sanokh and vikendi also

[storm flume]

You can contact the customer service via the game settings, @crystal arch. Refer to subpoint 5.3 in #faq for further instructions.

[young hinge]

The Developers know about this issue and is working on a Fix, @unique oasis
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[night cloak]

Tell your friend to contact in game support please, @crystal arch.

[crystal arch]

Ok

[steep thicket]

Can I contact pubg mobile directly in call

I am eSports player

[night cloak]

@steep thicket, no.

[storm flume]

You can contact the customer service via the game settings, @steep thicket. Refer to subpoint 5.3 in #faq for further instructions.

[neat plaza]

Its third day today and I am not able to login to my ID in KR version through Google Play as well FB
It says Server did not respond, please return to login page.
No one is helping

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[neat plaza]

It is risky to use what you told

[steep thicket]

Give the number of pubg I will contact I am eSports player

[young hinge]

@unique oasis recommendation of VPN is not use as it can cause suspension of account

[neat plaza]

How can I fix this error

Server did not respond please help

[young hinge]

@neat plaza please refer to #faq subpoint 4.10

[solemn egret]

@spring zephyr im getting many hackers daily they are hacking servers and i cant play game

[storm flume]

Hello, @solemn egret!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[solemn egret]

@spring zephyr they are not killing but they are hacking servers only the hacker can play the game and others ping will be high and some will die outside of playzone and i faced the same problem

i have a video if u want i can send it

[young hinge]

The Developers know about this issue and is working on a Fix, @solemn egret
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[solemn egret]

i tried sanhok and vikendi also but there is a same problem

[young hinge]

@solemn egret Devs are working on it and they will fix it asap.

[solemn egret]

untill then whats the other solution for it

[lilac sparrow]

Hello, when will the bonus challenge be available on the Russia server?

[young hinge]

@lilac sparrow

[gritty glade]

@unique oasis recommendation of VPN is not use as it can cause suspension of account
@young hinge

Vpn Usage Prohibited, is Not Written In PUBG ToS.

[thorn terrace]

If clan leader id gone for some reason and he inactive... Then how many days need to change the leadership?

[solemn egret]

when the bonus challenge available in norway

[young hinge]

@gritty glade VPN comes under 3rd party apps which can lead you permanent suspension of account

@solemn egret

[gritty glade]

@gritty glade VPN comes under 3rd party apps which can lead you permanent suspension of account
@young hinge

Vpn is on Play Store & App Store.
So definitely It's Not 3rd party apk.
Even the Vpn doesn't change your in game data.

[vagrant onyx]

If clan leader id gone for some reason and he inactive... Then how many days need to change the leadership?
@thorn terrace its will not automatic transfer

[night cloak]

@gritty glade it is not recommended to use vpn

[celest shadow]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @gritty glade.

[vagrant onyx]

If clan leader id gone for some reason and he inactive... Then how many days need to change the leadership?
@thorn terrace this was old rule its does not work anymore

[gritty glade]

@celest shadow

Tum kehte hoto thik h piston. 👍

[thorn terrace]

@vagrant onyx now what to do?

[storm flume]

Please do not use languages other than English, @gritty glade. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vagrant onyx]

@vagrant onyx now what to do?
@thorn terrace you lost leader ?

[brisk blade]

@celest shadow @spring zephyr @vagrant forum bro my twitter account is hacked and he can access my pubg account and he is just doing all my friend unfriend and just doing minus please help me to unlink my account please

[storm flume]

You can contact the customer service via the game settings, @brisk blade. Refer to subpoint 5.3 in #faq for further instructions.

[celest shadow]

You should contact our customer service for further assistance in this regard, @brisk blade, and the customer service of your social media account in question.

[brisk blade]

I have not played this matches please help me

[rigid shuttle]

First fix the server of the game then bring a new event.Anyone who comes and leaves the game server FREEZE 🤦🏻‍♂️

[celest shadow]

Feel free to send your feedbacks in the #old channel, @rigid shuttle.

[young hinge]

The Developers know about this issue and is working on a Fix, @rigid shuttle
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[vagrant onyx]

@brisk blade classic match or tdm match ?

[spring zephyr]

@gritty glade @rigid shuttle https://discordapp.com/channels/393088095840370689/481197473403240451/761843748878417960

[celest shadow]

@rigid shuttle @gritty glade, please refer to #news.

[brisk blade]

@vagrant onyx both please help me

[night cloak]

I found a free premium crate in the New martial arts event but why can't I use the premium crate?

[spring zephyr]

@brisk blade Contact in-game customer service, only they can help you with account related issues.

[thorn terrace]

@vagrant onyx yeah our leader id sus pend he use vpn to play bonus challenge... Its 40 days already gone... So how to kick him now and got the leadership?

[lilac sparrow]

@young hinge @gritty glade This feature is available on a US server.
But why is it not available in Russia, and when it is possible, do you have information?

[vagrant onyx]

@vagrant onyx yeah our leader id sus pend he use vpn to play bonus challenge... Its 40 days already gone... So how to kick him now and got the leadership?
@thorn terrace not possible for now

[night cloak]

I found a free premium crate in the New martial arts event but why can't I use the premium crate?

[celest shadow]

@night cloak, the Premium crate is not available at the moment. It will be back in the future but there is no ETA on this.

[young hinge]

@lilac sparrow bonus challenge will come soon.

[lilac sparrow]

@young hinge ok thanks

[vagrant onyx]

@vagrant onyx both please help me
@brisk blade you sure you did not played it ( try to remember ) , also did you share you log in info with someone !!

[night cloak]

Okay thanks @celest shadow

[sharp verge]

Why no appropriate actions for those who speak ill of us especially indian guy ,since i keep an Pakistani flag in game they always insult us .Do something about this

[onyx dagger]

If in-game, @sharp verge, Report in-game.
In this discord server, in #discord.

[celest shadow]

Kindly use the in-game reporting function to report such users, @sharp verge.

[brisk blade]

@vagrant onyx I am 10000% sure about this I have not played the game since my twitter account was hacked and the hacker is calling me and black mailing me

[vagrant onyx]

@vagrant onyx I am 10000% sure about this I have not played the game since my twitter account was hacked and the hacker is calling me and black mailing me
@brisk blade yes your acc is hacked , so he played it

[onyx dagger]

Contact Twitter Customer Care about this.

[celest shadow]

We are unable to assist you with account related issues here, @brisk blade. Please contact the in-game customer service and the respective social media support for further assistance. We hope you understand, thank you.

[vagrant onyx]

@brisk blade contact customer service for acc related issue , #faq subpoint 5.3

[brisk blade]

@onyx dagger I have contacted but he changed the mail and password I can't access it now

[onyx dagger]

As said above, Contact Customer care in-game, @brisk blade, as we are unable to assist you with account related issues here.

[brisk blade]

@celest shadow Please help me to contact the officials because my account is very precious

[celest shadow]

Please remember that the safety of your social media accounts are your own responsibility, @brisk blade. Do not share sensitive and personal information to third-parties, as well as sending a screenshot of your e-mails here.

[storm flume]

You can contact the customer service via the game settings, @brisk blade. Refer to subpoint 5.3 in #faq for further instructions.

[vital widget]

Can u plz solve My issue unable to move Icons Below The Save board

[onyx dagger]

Can you try increasing their visibility first, and then move it, @vital widget?

[vital widget]

@onyx dagger Carefully watch This screen shot Icon behind this board

Above prone their is jump and Crouch button also

[night cloak]

@vital widget, you can move them it’s just tricky, also if you click the arrow it brings the board up higher.

[onyx dagger]

Click on the arrow below that button showing Classic FPP, @vital widget.

[brisk blade]

Please help me I am helpless

[onyx dagger]

We are unable to assist you with account related issues here, @brisk blade. Please contact the in-game customer service and the respective social media support for further assistance. We hope you understand, thank you.

[storm flume]

You can contact the customer service via the game settings, @brisk blade. Refer to subpoint 5.3 in #faq for further instructions.

[vital widget]

But then also U should Do something about it, I use 6 finger so Plz make this board more small by combining all button like cheer park

[gaunt nymph]

Plz stop erangel map

[onyx dagger]

Feel free to share your Feedbacks in #old, @vital widget.

[polar marsh]

@pulsar hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@gaunt nymph, please refer to #news.

[onyx dagger]

Also, Feel free to share your Feedbacks in #old, @gaunt nymph.

[dense hedge]

@night cloak due to developers fixing ddos issue, are we facing login errors?

[chrome sail]

Yes tbh

[onyx dagger]

No, @dense hedge.

What's the issue, @chrome sail?

[dense hedge]

@onyx dagger tried everything, even reinstalled the Game nothing worked :(

[chrome sail]

Various people are facing issues while login

[onyx dagger]

Which region/country you from, @dense hedge?

[dense hedge]

Asia, India

[chrome sail]

Using facebook

[heavy vortex]

Yes Facebook I've seen too.

[onyx dagger]

Well, @dense hedge,
Hope you know that the game is Currently banned there.

[chrome sail]

Asia, India
@dense hedge bruh. It's banned there.... Wait for it to unban. Maybe that's why you're facing issues

[onyx dagger]

Feel free to share your Feedback in #old, @chrome sail.

[chrome sail]

Pakistan region is also facing issues

[polar marsh]

@dense hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome sail]

But it's fixed here at least

[onyx dagger]

That's good to hear.

[dense hedge]

It had just been removed from the play store and iOS store and everything else works fine

[chrome sail]

Hmm... Yes but there is very ping issue in my region. It's Pakistan. All servers including KRJP, Middle East, Europe and North America

I pushed my rank in middle east and now I'm in Europe. Also there are many hackers.

[onyx dagger]

If you have experienced higher ping than usual lately, @chrome sail, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[night cloak]

@chrome sail, please join PUBGM Pakistan and report this issue there, you can find the invite link via subpoint 3.1.

[dense hedge]

In India the guest login was removed a long time ago but don't know why or how I'm getting an option to login with the guest account

Other login methods don't work and only this works 😂

[chrome sail]

@night cloak tysm for your help.

[night cloak]

@chrome sail, you’re very welcome, have a great day/ night ahead!

[lucid gull]

6998667643 please ban hacker

[storm flume]

Hello, @lucid gull!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[thin halo]

You can also report them ingame.

[lucid gull]

Paid hack user

[spring zephyr]

@lucid gull You should read what @storm flume said again.

[chrome sail]

Hmm, what to do if your teammate kills you intentionally. I report them but nothing happens. This is unfair. You should give them severe punishments also. This affects our gaming experience and tier also.
Please thanks.

[onyx dagger]

If your Teammate kills you intentionally, @chrome sail,
Report him as Greiving in report system, in-game. This will freeze your teammate in that match.

[chrome sail]

It won't freeze. Is that a bug?

I'm sorry to disturb the mods and other people at this time.

[onyx dagger]

It usually does freeze, But it wont if he doesnt kill you.

[mortal shard]

@onyx dagger like a team member intentionally kills me then I report him while the match is going on and he will be frozen at one place??

[hot crest]

It repeats the same what can I do

[graceful silo]

@hot crest please see point 4.5 in #faq

[onyx dagger]

Yes, @mortal shard.

[mortal shard]

Okay thanks

[chrome sail]

And one more question.
I have been to UK. I'm back in Pakistan but the change region still says its some time. So, do I have to use vpn to play until the region changes or not?
Please.

[spring zephyr]

@hot crest Wait for the time duration and try again. Make sure that you have a stable internet connection. If if it is still like that, try changing your DNS to 1.1.1.1 and secondary DNS to 1.0.0.1 and try again.

[graceful silo]

@chrome sail we don't recommend VPN

[onyx dagger]

You're welcome.

VPN is not recommended, @chrome sail.
And, You cant change your region as your account is created in EEA region. (Its a law.)

[upper adder]

Did they fix the servs?

[chrome sail]

No, my account was created in Pakistan.

I accidentally changed my region to UK.... As I was there.

[onyx dagger]

Read #news, @upper adder.

[wheat moth]

Did they fix server freeze issue ?

[night cloak]

@chrome sail, please send a screenshot of your basic settings page.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[chrome sail]

Ok

[onyx dagger]

Read #news, @wheat moth.

[upper adder]

Oh nice

The game is both unplayable because of cheatee and the ddoa attackers

[onyx dagger]

Feel free to share your Feedback in #old.

[night cloak]

968 ms in krjp fpp why? Every game?

[onyx dagger]

If you have experienced higher ping than usual lately, @night cloak, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[night cloak]

@night cloak, you’ll be experiencing a server ddos, please refer to, #news.

[spring zephyr]

@upper adder You should read this message
https://discordapp.com/channels/393088095840370689/481197473403240451/761843748878417960

[mortal shard]

Which DNS will be better to use? My isp, Google, cloudflare or something else??

[storm willow]

@mortal shard try everything and use the one which has good latency/ping

[mortal shard]

Okay

[alpine barn]

#questions when pubg will unban in india

[mortal shard]

Thanks

[weak hare]

How to fix server hack

[onyx dagger]

Check out #news, @weak hare.

[storm flume]

Please do not use languages other than English, @weak hare. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[frozen pollen]

Blackpink event sudenly saying it expired why ?

[real solstice]

any news for crew challenge open date? @onyx dagger @storm willow

[night cloak]

@weak hare, you’ve been asked to use English multiple times and have been answered regarding your topic multiple times as well, you may move channel.

[gaunt nymph]

In vikendi also server hacking

[night cloak]

@real solstice, not yet, keep an eye on in game events.

[real solstice]

okkk

[storm willow]

Wait for announcement ingame or in social media @real solstice

[onyx dagger]

Check out #news, @gaunt nymph.

[night cloak]

@weak hare, you’ve been advised.

[onyx dagger]

This event has been expired then. @frozen pollen

[frozen pollen]

@onyx dagger nope it say 8 sep last date of end of event how it suddenly

[night cloak]

8th of September ?

You sure ?

8th of September was last month.

[frozen pollen]

Sorry i mean 8 oct

[onyx dagger]

Maybe that's the last day for the WHOLE Blackpink event, @frozen pollen.

[frozen pollen]

8/10/2020 is correct date of end this event showing in event information

[red scarab]

I use to much money in creat opening but only silver coin get next I send money only hacking tool I hate pubg. Use hack and happy kill

[storm flume]

Please do not use languages other than English, @weak hare. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[topaz trellis]

This dude is still here and talking other language 😭it’s been 2 hours

[frozen pollen]

@onyx dagger maybe it is glitch happen today after 15 mb update on this event

[night cloak]

@weak hare, last warning.

[obsidian trench]

Hey

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @obsidian trench. Remember to read through #faq before asking questions in the support channels.

[obsidian trench]

When will the Server freeze problem will be fixed?

[frozen pollen]

@storm flume can u able to give any info about my question which i wrote while ago about blackpink event pls ?

[topaz trellis]

@night cloak sorry for the ping but by any chance do you know when the report system will reopen?

[night cloak]

@topaz trellis, #cheater-reports?

[topaz trellis]

Yea

[night cloak]

@obsidian trench, please read the latest message in, #news.

@topaz trellis, no ETA it’ll open in the future.

[topaz trellis]

Oh alright thanks!

[weak hare]

When will the DDos attack problem will be fix

[onyx dagger]

Please read the last message in #news, @weak hare.

[topaz trellis]

Wait, how do u become moderator I’m curious 🤷‍♀️

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @topaz trellis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[topaz trellis]

Understood👍

[twin haven]

How come Tencent has got cheap servers when they loot us with gun and other skins

Continuously 5 games I got screwed with the hackers who did server freeze

[night cloak]

@twin haven, if you’re referring to the server hack please read, #news.

[onyx dagger]

Feel free to share your Feedback in #old, @twin haven.

[storm willow]

@weak hare what ever you need to know is in #news avoid repeating same question again and again in this channel.

[twin haven]

😭😭😭 From rank 3000 I fell down to 5200 because of these attacks

[onyx dagger]

Feel free to share your Feedback in #old, And if you’re referring to the server hack please read, #news, @twin haven.

[gaunt nymph]

Plz stop pubg game until fix dods attack

Give me my points back

[storm willow]

Read #news @gaunt nymph

[gaunt nymph]

Yesterday 620rank now 2300

[storm willow]

Feel free send feedback in #old @gaunt nymph

[onyx dagger]

Unfortunately, @gaunt nymph, You cannot get back your lost points.
Feel free to share a Feedback in #old, Suggesting to create an Points appeal Page.

[mortal shard]

Is there any time when these attacks will be able finished? Or just SOON?

[gaunt nymph]

I already send feedback if i send feedback can i get my points?😡

[night cloak]

@mortal shard, soon.

[topaz trellis]

Unfortunately no.

[mortal shard]

👍

[night cloak]

@gaunt nymph, you can try contact in game support for point compensation not promising you’ll get them back.

Can we please be allowed to submit cheater reports again soon

And if the server crashes no on shpuld lose points

@night cloak, that channel will open in the future.

[heavy vortex]

why expired.. another scam?

[onyx dagger]

Yes, @night cloak.
When the channel is open, you can.
For now, Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[night cloak]

@night cloak, feel free to add suggestions via #old.

Its been over a month since the cheater reports closed

[west field]

Hey can somebody tell me what Ddos mean? I'm kind a lost :))

[night cloak]

@west field, feel free to use google.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[west field]

I did

[wheat moth]

Stoped pubg becouse of server issue can't play a single match 🥺

[onyx dagger]

Distributed Denial of Service, @west field.

Check out #news, @wheat moth.

[night cloak]

@west field, it’s pretty much where someone floods the server with bots and freezes it up.

[topaz trellis]

@west field it means Denial-of-service attack

[west field]

Thanks. All

[wheat moth]

@onyx dagger I have seen it

It is sad when you lose your points which you played whole week in one day becouse of hackers

[onyx dagger]

Feel free to share your Feedback in #old.

[ionic cedar]

@wheat moth bro

I also

[still oar]

Is this a common glitch?

[topaz trellis]

Restart the game it will probably help

[onyx dagger]

Check out #news, @ionic cedar.
And feel free to share your Feedback in #old.

Report this in #old, @still oar.
And, try restarting.

[still oar]

Restart the game it will probably help
@topaz trellis doesn't help

[polar marsh]

@stark matrix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wheat moth]

@ionic cedar 🥺

[heavy vortex]

me?

[storm flume]

Hello, @still oar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[heavy vortex]

why this scam?

[ionic cedar]

@wheat moth I also lose - 50 in Ace 3

[heavy vortex]

it's expired now.

[onyx dagger]

Feel free to report this in #old, @heavy vortex.

[heavy vortex]

your working?

[night cloak]

I’ll check mine, @heavy vortex.

[ionic cedar]

@night cloak

[night cloak]

@heavy vortex, may I ask what you’re clicking to get the error ?

@ionic cedar, you’ve been answered.

[heavy vortex]

the get more button or light up sticks..

[ionic cedar]

@night cloak what about ddos attack

[night cloak]

@heavy vortex, I get this option when I click ”get more”.

[wheat moth]

How much time it will take to fix the issue ?

[topaz trellis]

Soon

[night cloak]

@wheat moth, please refer to #news.

[ionic cedar]

@night cloak and what about point which we lost

[heavy vortex]

Guess it's region specific too now

[night cloak]

@heavy vortex, I’ll follow up for you .

@heavy vortex, please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[runic aspen]

When will bonus challenge open in Russia

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

Please refer to this channel's pinned messages for further information, @runic aspen:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[little sandal]

How long does the company and support team stay asleep Look for a solution

[night cloak]

@little sandal, please read the latest message in, #news.

[heavy vortex]

done.. thanks @night cloak

[night cloak]

@heavy vortex, working now?

[heavy vortex]

nope but posted in #old

[night cloak]

-_- I’ll report it another way.

[versed ether]

Sir my I'd is not logging in, it has showing loggin error. I have reinstalled game multiple times but still same problem is there.

[onyx dagger]

Type .emulator in #481204134859505684 to get access to #emulator-support, @night cloak.
You can state this issue there.

[night cloak]

Hello admins, I am a Pubg mobile emulator player, I reside in pakistan. I have been reporting about the gameloop server delay/high ping issue for almost a month but there is no response from your esteemed support. There is not a single server in pubg on which we can play freely without any lag/delay or high ping

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[versed ether]

@night cloak Sir my I'd is not logging in, it has showing loggin error. I have reinstalled game multiple times but still same problem is there.

[onyx dagger]

Tell this issue now in #emulator-support, Not here, @night cloak.

Please refer to #faq 4.7 about your issue, @versed ether.

[topaz trellis]

@versed ether probably your Facebook or region

[little sandal]

Is there a way during the game that we can reconnect to the server after the connection is disconnected by the cheaters?

[versed ether]

@onyx dagger read it but it was of no help

@topaz trellis my region is India

[wheat moth]

Did we get back the lost points becouse of server hackers

[wheat magnet]

Does anyone know how to unlink email from pubg

[onyx dagger]

Hope you know that the game is banned in India, @versed ether.

Unfortunately, No, @wheat moth.
Feel free to share your Feedback in #old, Suggesting to add an Points appeal Page.

Email unlinking is not available for now, @wheat magnet.
Contact Customer Service in-game about this.

[green belfry]

Is it better to play other maps to avoid ddos attacks on servers@onyx dagger

[wheat moth]

Match is not connecting in other maps !

[onyx dagger]

Try playing on Sanhok or Vikendi if you're doing Rank push. @green belfry

[formal elm]

how can someone apply for official support ihav some secret info which can make pubg full legit game

how can someone apply for official support ihav some secret info which can make pubg full legit game

[brisk blade]

@onyx dagger nice PUBG Mobile he has done his job

[green belfry]

Yeah I'm doing rank pushing in solo fpp. But match making is up-to 3 minutes @onyx dagger

[formal elm]

@brisk blade u cheated

[polar marsh]

@formal elm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brisk blade]

@onyx dagger @celest shadow @elfin canopy I was just begging for help. But nobody helped me I account gone

[green belfry]

See #news .....finally pubg developers responded.... Tq mods
For talking with developers

[oblique loom]

The school has many errors, such as disconnection from the network, exit from the suspension game, the game not picking up weapons

[brisk blade]

@celest shadow @spring zephyr @onyx dagger 404Now I got b4n because of the hacker but nobody helped me and I was helpless

Happy mods bye

[onyx dagger]

Fell free to share your Feedback in #old, @green belfry.

Only Customer Service can help you out in this issue, @brisk blade.

[brisk blade]

Customer help me a lot that's why my account got b4n

[green belfry]

Slow mode is on

[polar marsh]

@fair gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heavy vortex]

You were answered before too..Only customer service can help you with Account related issues.. No one else can.

[oblique loom]

Sometimes I shoot the enemies, but you don't notice any damage when you see the opponent, and sometimes the hacks ruin my gaming pleasure, so I knock me out with a gun from a very far distance.

[onyx dagger]

You can edit your previous message sent tho, @green belfry.

[fair gull]

Why u delete??

[onyx dagger]

The message was not deleted, @fair gull.
Please read the bot's message above for assistance.

Feel free to share your Feedbacks in #old, @oblique loom.

[fair gull]

I have send screen shot of game the person who is freezing server and killing innocent I have video too

[brisk blade]

@onyx dagger now bro tell me what to do

[stone drift]

New account and don’t cheat again

[empty forge]

@fair gull Check the latest message in #news

[versed thistle]

#questions irony is we are kicked out of game and then get minus on it.....

[onyx dagger]

Check out #news, @versed thistle.

[sly hill]

What meaning of new patch note in hindi anybody can till me ?

[pulsar tundra]

Report a player

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @pulsar tundra . Additionally you can report them via http://cheater-report.pubgm.cc/.

[pulsar tundra]

Along with video proof

[pure burrow]

What meaning of new patch note in hindi anybody can till me ?
@sly hill patch note means what new came and removed

[sly hill]

@pure burrow ??

[polar marsh]

@proven cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brisk blade]

@night cloak @lime juniper help me please from yesterday I was begging for help that the hacker hacked my twitter account and has access to my pubg account also and today he b4nned my account but I have not been helped my any one

[versed thistle]

@onyx dagger It does not matter it started from last season and still going on.... Not sure what is the plan here

[storm flume]

Use of unauthorized third-party software or methods, @turbid moth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[turbid moth]

Pubg official GFX tools

[rotund iron]

@lime juniper when zombie mode available in global version

[onyx dagger]

Do not tag the CT, @brisk blade.
We have already told you about this.
Please contact the in-game customer service and the respective social media support for further assistance. We hope you understand, thank you.

[vagrant forum]

23rd October, @rotund iron.

[rotund iron]

Ok

[green belfry]

@lime juniper when zombie mode available in global version
@rotund iron
October 23

[onyx dagger]

And do not tag the CT, @rotund iron.

[green belfry]

CT??

[brisk blade]

@onyx dagger my account is b4nned now what to do you tell me

[heavy vortex]

community team.. which you did too. @green belfry

[vagrant forum]

File Claim, @brisk blade.

[green belfry]

community team.. which you did too. @green belfry
@heavy vortex
OK.... I'm sorry

[brisk blade]

@vagrant forum Is it work

[vagrant forum]

That's the only option you have, crying about it here won't make any difference since the discord staff does not hold the power to uplift bans.

[brisk blade]

@vagrant forum from yesterday 1 pm I was begging for help to unlink my twitter account because hacker hacked my twitter account I have contacted customer service also but nobody helped me and now it is showing b4n

[polar marsh]

@brisk blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pallid sand]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pallid sand. Remember to read through #faq before asking questions in the support channels.

[pallid sand]

My friend account got hacked he have too much acheivements and wants to recover