questions

[neat plaza]

when i click on PLay games, it says server did not respond, please try again later

[night cloak]

@near flare what login method are you using ?

[near flare]

both fb and google

[neat plaza]

Yesteday Fb was dowsn and today Play games too

[night cloak]

@neat plaza @near flare, have you tried a different internet connection ?

[near flare]

@night cloak from mobile data is it working only from wifi it is not working

from 1 week

[neat plaza]

yes, I tried with Mobile data then switched to Wifi

[night cloak]

So it works on mobile data just not wifi ?

[near flare]

yes

[neat plaza]

what about me, i am a gameloop user

[near flare]

u are emulater player

[neat plaza]

yes. thats what i meant, i have to always use Wifi, but its not working

i took hotspot from phone, same error, then i switched to Wifi, still same error

[near flare]

o then reset your wifi and uninstall gameloop and aagain install it will work bro

try from facebook

[neat plaza]

FB is not working too

[near flare]

then reinstall gameloop

[primal trout]

Hi friends

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @primal trout. Remember to read through #faq before asking questions in the support channels.

[neat plaza]

Thats so risky, i will have to use VPN to install Gameloop

[near flare]

ooo u are from india

[neat plaza]

yes

[primal trout]

The face book issue is solved in yesterday

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[primal trout]

@storm flume are you pubgm member

[chrome lagoon]

WAIT!? Payload mode still not available??

[primal trout]

Same bro

Which date payload mode is coming

[night cloak]

@primal trout soon.

[chrome lagoon]

😔

Everytime say Soon....

[night cloak]

There isn’t a date for payload.

[primal trout]

Have zombi mode complete my Achievements

Hm I know may be in week 4

[near flare]

@night cloak help

[primal trout]

Because week 4 rp mission is related to paylod

[near flare]

why. know one is helping me to fix problem

[night cloak]

@primal trout it’ll be coming soon, refer to the image attached below.

[tepid oasis]

Bonus challenge?

[near flare]

@lime juniper

[primal trout]

Same bonous challenge isn't show after update

[storm flume]

Please refer to this channel's pinned messages for further information, @primal trout @tepid oasis:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[near flare]

help me plz

[spark needle]

Report hack

[night cloak]

@near flare what country are you from ?

[storm flume]

Hello, @spark needle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[near flare]

@night cloak NEPAL🇳🇵

😭

[night cloak]

@near flare contact your ISP.

[weary helm]

When premium crate come

[night cloak]

@weary helm soon, no ETA.

[near flare]

already but they said that they is not any problem in your connection

[sand path]

It is pretty clear when you can log in from data that there is no issue from the Game's end. @near flare

[weary helm]

Can you please tell me that what is exact release date of premium crate

[sand path]

No dates. Sorry.

[cedar bolt]

There is a new event called blackpink x pubg mobile

In that event how to collect the album please help

Some please help with this issue I cannot find the album In black pink event

[near flare]

I know u guys cant fix issue.i have call isp more then 5 time they told me that there is not any problem and i reset my wifi router for3 time also reset my mobile for 2 times but problem is still there

[neat plaza]

They tell us to contact ISP, yesterday FB was down and today this hit, these guys cant fix anything

[near flare]

yes bro

[neat plaza]

i reinstalled PUBG, reset the firewalls, flushed DNS, tried evry possible fix

still same issue

[near flare]

they will say call isp

I know u guys cant fix issue.i have call isp more then 5 time they told me that there is not any problem and i reset my wifi router for3 time also reset my mobile for 2 times but problem is still there @night cloak @sand path

[sand path]

When did it start?

[near flare]

from tuesday evening at 7oclock

[sand path]

@neat plaza country?

[near flare]

till 4oclock it was running after that it is still loading loading loading

[sand path]

from tuesday evening at 7oclock
@near flare
Give this details to your ISP and ask him to revert the settings as they were before this time.

[near flare]

how many time sir i have call them more then 5 times.

one time they visit my home and. check wifi

they told that no problem over your wif

wifi

[sand path]

The issue is not from the game's end. If it was, you wouldn't be able to log-in at all. The Facebook issue yesterday was universal and independent of network. We cannot assist you with your personal ISP issues.

@cedar bolt Events section.

[near flare]

suddenly how i got problem in my wifi ???? i have tried over my neighborhood wifi also but same problem

[muted wedge]

Hey when the bonus challenge come

[sand path]

As I said. Something must've been changed during the time you mentioned. Ask your ISP to revert to the settings before that time.

[night cloak]

@muted wedge no date.

[near flare]

I have tried over my neighborhood wifi also but same problem it means that isp change all setting of my my neighborhood also

[muted wedge]

@night cloak but why?

@night cloak I need uc now ?

[near flare]

I have tried over my neighborhood wifi also but same problem it means that isp change all setting of my my neighborhood also @sand path

[sand path]

Probably.

[young pike]

Hey pubg mobile team please ban hackers permanently and ban with devices... Why you don't take action on him

[near flare]

they will not do that

[muted wedge]

@near flare yes bro

[young pike]

If any uc glitch pubg team action quickly but when come hackers part pubg can't listen... Why

[near flare]

ha

[shadow oriole]

#news are not showing in a server, in which I'm mod

[young pike]

Please pubg mobile check my YouTube channel I am uploading a video against hacker and in youtube you can find hackers character I'd number... Please ban pubg mobile team

[sand path]

Hello, ! @young pike

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

@shadow oriole discord issue.

[stuck kettle]

Hackers freeze servers fpp solo asia mostly on crown lobby just chack out
What are u DOING PUBG sobsobsobsobsobsobsob all players is very upset

[night cloak]

@stuck kettle the team are aware of the new methods being used and are actively working on a solution.

[stuck kettle]

@night cloak how to sure pubg solving a solution this problem 😩

[flat wasp]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @flat wasp. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@flat wasp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, @whole axle, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[warped parcel]

Payload 2.0 is still coming soon?

No ETA?

[neat plaza]

See my problem is, I am able to loogin to VNG version, but I am not able to login to KR,

it means there is no issue from my ISP, its from your end

[warped parcel]

VNG is Vietnamese?

[neat plaza]

yes

Since PUBG globals ban in India, many of us shifted to VNG, KR

[surreal nacelle]

so then u cant use global,country restriction

[warped parcel]

Please refer to subpoint 2.9 in #faq for further information. @neat plaza

[neat plaza]

I meant something else, i know i needed a different account for KR, in these 20 days, i managed to push to Diamond 3 in KR version. But today all of sudden it says server not respond, please try gain later. I have also linked FB acct with this but Fb also says server did not respond, please try gain later.

[agile canopy]

Bruh, the 6x adjust bug is worst

[polar marsh]

@topaz dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[neat plaza]

I meant something else, i know i needed a different account for KR, in these 20 days, i managed to push to Diamond 3 in KR version. But today all of sudden it says server not respond, please try gain later. I have also linked FB acct with this but Fb also says server did not respond, please try gain later.

[weary helm]

How to use my premium crates coupon

[marsh sage]

What is the difference between Terms of Service, User Agreement and Privacy Policy

[weary helm]

How to use my premium crates coupon

[merry holly]

Friend list still keeps refreshing on its own and drags it to the top. I can’t scroll down peacefully

[weary helm]

@sand path How to use my premium crates coupon

[neat plaza]

Someone please help me

[surreal nacelle]

premium crates will be there in after 20days.now there is only custom crates you cant use premium crates until that is over.

[neat plaza]

I meant something else, i know i needed a different account for KR, in these 20 days, i managed to push to Diamond 3 in KR version. But today all of sudden it says server not respond, please try gain later. I have also linked FB acct with this but Fb also says server did not respond, please try gain later.

[deep jolt]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @deep jolt. Remember to read through #faq before asking questions in the support channels.

We provide support only for the global English version of PUBG MOBILE here.

Hello, @merry holly!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[agile canopy]

Ping?

[storm flume]

Hello, @merry holly @agile canopy!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[marsh sage]

What is the difference between Terms of Service, User Agreement and Privacy Policy?

[deep jolt]

Hello I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @deep jolt. Remember to read through #faq before asking questions in the support channels.

[deep jolt]

Someone unlink my account

My Twitter someone steal it

[marsh sage]

You can unlink from settings

[deep jolt]

I have my gmail but he’s hacker my account I don’t know how

[marsh sage]

@deep jolt Contact in game CS

[deep jolt]

Okay

[storm flume]

Please do not use languages other than English, @devout nymph. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@marsh sage terms of service are the terms you agree to for there services aka the game being the service, privacy policy is the way that they store your data and keep it private, the user agreement I’m unsure of but I’d say it’s just the agreement all users agree to so they can play pretty much the overall agreement.

[marsh sage]

OK

[night cloak]

@devout nymph please do not curse.

[devout nymph]

@night cloak what cusre?

[night cloak]

Swearing.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

@devout nymph, @primal trout, please move channel.

Last warning.

[slender wharf]

Do you need help with anything? @devout nymph

[primal trout]

@night cloak means I can't understand

Bro

[devout nymph]

@slender wharf yes i need help

@primal trout hlw bro

[night cloak]

@primal trout Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[primal trout]

Hi bro

[slender wharf]

What is the issue? @devout nymph

[night cloak]

There may be a server for you, @primal trout.

[primal trout]

@night cloak where

[night cloak]

@primal trout Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@night cloak

[devout nymph]

@slender wharf i want to know official statement about india ban

[storm flume]

You can contact the customer service via the game settings, @devout nymph. Refer to subpoint 5.3 in #faq for further instructions.

[devout nymph]

@storm flume this is wrong if u can't help me why u created this channel

[primal trout]

His account have royal pass & ACE tire

@devout nymph same bro

[polar marsh]

@primal trout:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[primal trout]

Sorry

[night cloak]

@primal trout refer him to that message.

[primal trout]

Ok bro I just felt sad for him

[zenith echo]

hii

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zenith echo. Remember to read through #faq before asking questions in the support channels.

[zenith echo]

help needed

can i play pubg in india

[graceful silo]

@zenith echo Yup. Login Using Airtel/V!(Voda-idea) Sim And Then Play

[errant plank]

Can pubg officialy come back on appstore in india

[marsh sage]

@errant plank NO

[noble ether]

Pubg support team..please fix the server freeze issue now happening

[primal trout]

Is pubg louch India version

[noble ether]

@primal trout currently no official news about it

[marsh sage]

Is pubg louch India version
@primal trout NO

[primal trout]

Ok then I think I would change my country in playstore

Repalce it india to another country is this possible

[rotund niche]

Why is it when I restart my game just says loading

[hollow oracle]

Where are premium crates?

[marsh sage]

Currently premium create is unavailable

[hollow oracle]

Okay

[abstract iron]

We need room card sponsorship from tencent what is the procedure??
@vagrant forum @clear spindle @celest shadow

For our SCL scrimms from BANGLADESH

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marsh sage]

@abstract iron Kindly tag a moderator for this question

[bronze plank]

When will server freeze hack get fixed anyone who can answer@Chizuru

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@bronze plank no ETA, the PUBGM team are aware of the methods being used and are actively working in a solution.

[slow tangle]

Umm can I know how to open a custom room where the participants can also invite their friends through friend list..
When I try or my friends try to invite it says can only be invited by room owner

[night cloak]

@slow tangle that’s because only room owners can invite, you may give them the room code and password to enter the custom match.

[abstract iron]

We need room card sponsorship from tencent what is the procedure??
@vagrant forum @clear spindle @celest shadow @sand path

[celest shadow]

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml, @abstract iron.

[slow tangle]

Is there no way to make the it possible for members to invite?
Will advanced room card provide that option?

@night cloak

[night cloak]

@slow tangle not that I’m aware of no.

[slow tangle]

Alright.. In some of few previous updates.. We were able.. It is now limited only to room owner right?
Is there way to give previlage of room ownership?

[storm flume]

Hello, @warm gulch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[red zodiac]

hello

i need to ask about something

[tame belfry]

When Pubg mobile will make solution for the cheater ??????? Everyday I play against a lot of them they also stop the server and make ping high, when pubg mobile care !!!!! This game will go down soon 👎🏽👎🏽👎🏽

[warm gulch]

Raport problem hacker fuul time start

[sand path]

Is there no way to make the it possible for members to invite?
Will advanced room card provide that option?
@slow tangle
Nope. Only owner. Or ID -PASS

[polar marsh]

@warm gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @red zodiac. Remember to read through #faq before asking questions in the support channels.

[warm gulch]

PUBG mobile problem

[red zodiac]

@sand path i already unlinked my facebook account from my old pupg account and after 7 days i removed the app from face book too and now i try to link my facebook account with the new pupg account but i got message " this account is already linked to another character " and i need it to get all my friends so anyhelp about that ?

any supporter can help me ?

[dawn crow]

When the bonus challenge is open?

[storm flume]

Please refer to this channel's pinned messages for further information, @dawn crow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[red zodiac]

so ?

[dawn crow]

Any specific date to release the bonus challenge?

[night cloak]

@dawn crow no given date.

[dawn crow]

Ok

[red zodiac]

@sand path i already unlinked my facebook account from my old pupg account and after 7 days i removed the app from face book too and now i try to link my facebook account with the new pupg account but i got message " this account is already linked to another character " and i need it to get all my friends so anyhelp about that ?
@red zodiac .. so any one here can help me ?

[night cloak]

@red zodiac please be patient, if someone has a answer they’ll reply.

[red zodiac]

oky waiting ❤️ ty

[sand path]

You must've logged in by mistake and created a new account with that ID. @red zodiac

[cedar bolt]

There is a new event blackpink x pubg mobile

In that event how we can collect the album there is no option how to collect that 🙏

[fast socket]

hello any one there i need help

[burnt pecan]

Dear Sir/Madam,

My account which is 5123780911 was banned today on the reason of Violation of User Agreement. I don't think it is fair for me to be banned due to a reason that is not in my control so I hope you will double check this and reverse the decision you have taken as soon as possible as it would be highly appreciated . I have not done any type of conduct that would hurt the players or the game in anyway. I hope you will take a favorable and fair decision in regards to this issue
pubg name- ٭Oo͜͡Tis٭
pubg id - 5123780911

Thank you,
Best Regards,

Madushan Thilina Kumara
[phone]

[red zodiac]

You must've logged in by mistake and created a new account with that ID. @red zodiac
@sand path
No no i didn't my account is free iam sure about that i just sold my old one and bought new one and now i am sure it's already unlinked from old one and can't add at new one 🥺🥺🥺

[burnt pecan]

😭

[errant marten]

Why are you not taking any steps against server freezing hackers?

[polar marsh]

@burnt pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@errant marten The team is aware of the issue. Working on a fix.

[fast socket]

hello my prime plus subscription is not showing around 6 months @storm willow

[storm willow]

You mean the option?

[fast socket]

yes

[storm willow]

Contact ingame customer support

[fast socket]

cant you guys fix from here

[storm willow]

Unfortunately no, all account related issues are handled by ingame customer support @fast socket

[fast socket]

storm this is funny but anyway thanks buddy

[fresh radish]

5348340457. مرحبا لقد تم حظر حسابي هل يمكنكم المساعدة

[storm flume]

Please do not use languages other than English, @fresh radish. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

@fresh radish:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[long cove]

I cant change my region to Bangladesh. In the region changing option its showing Australia

[vagrant onyx]

I cant change my region to Bangladesh. In the region changing option its showing Australia
@long cove 180 days to change again

[polar marsh]

@gaunt maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[long cove]

@vagrant onyx why bro? There is no countdown

[vagrant onyx]

@long cove there is , send screen shoot

[boreal coral]

Is there anyone who isn't facing the server freezing in every match

[polar marsh]

@boreal coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

Is there anyone who isn’t facing the server freezing in every match
@boreal coral there is server ddos is going
its all ready been reported

[night cloak]

I want to redeem battle coins to uc but in tournament the redeem page is black

[lunar peak]

Fix this problem

Any one Reply

[storm flume]

You can contact the customer service via the game settings, @lunar peak. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to subpoint #4.11 in #faq for further information, @verbal fable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[storm willow]

@night cloak may be not available in your region. Contact ingame customer support for further information.

[clear spindle]

Please refer to subpoint #4.11 in #faq for further information, @verbal fable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

I @storm willow what region available

[analog ingot]

@storm willow hacker ka Report kaha Se Hoga

[storm flume]

Please do not use languages other than English, @analog ingot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Hello, @analog ingot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wooden condor]

I'm unable to redeem .......

Everytime it stucks here....it's happening from last 2 seasons

[storm flume]

Please refer to this channel's pinned messages for further information, @wooden condor:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@wooden condor I also have same problem

It’s currently unavailable.

[wooden condor]

From where we can redeem it then @night cloak ?

[long cove]

@long cove there is , send screen shoot
@vagrant onyx

[lunar peak]

@storm flume Sir plz..Fix the login Another location problem

[storm willow]

@lunar peak it’s not a bug, someone is accessing your account. Please change password and log out from all sessions. Turn on 2fa

[vagrant onyx]

@long cove after 120 days you can change again

[night cloak]

I'm not unable to redeem

[lunar peak]

@storm willow sir I have alreadychanged the password 3 times but the Problem is not solved.

[night cloak]

It’s currently unavailable.
@night cloak

[storm willow]

Contact ingame customer support.

Do not share your account login to unknown person or anyone @lunar peak only ingame customer support can assist you.

[lunar peak]

@storm willow
How to ????

[storm flume]

You can contact the customer service via the game settings, @lunar peak. Refer to subpoint 5.3 in #faq for further instructions.

[weary helm]

How to use my premium crates coupon

[onyx dagger]

Premium crates are not available for now, @weary helm.
Wait for them to come back.

[night cloak]

@charred olive all accounts are banned with reason.

[weary helm]

@onyx dagger can u please tell me the guessing date

[onyx dagger]

No ETA, @weary helm.

[charred olive]

I didnt do anything against the terms of service but still my account got blocked:(

[polar marsh]

@charred olive:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[weary helm]

I'm recording for my YouTube video... Please tell me the premium crate unlock date

[onyx dagger]

As I said, No ETA, @weary helm. :(

[smoky edge]

My friend account has be hacked and unliked his gmail id. Can anyone help him?

[celest shadow]

There is no information or ETA on the next Premium crate, @weary helm.

[storm flume]

You can contact the customer service via the game settings, @smoky edge. Refer to subpoint 5.3 in #faq for further instructions.

[young totem]

Hii

Why is uc deducted and sending me a message saying uc has been deducted by unofficial means

[onyx dagger]

Contact Customer Care in-game about this, @young totem.

[young totem]

I have been talking for three days and no response

I want a solution, please

[onyx dagger]

Did you buy UC from unofficial sites before? @young totem

[young totem]

No

[onyx dagger]

From where did you buy then?

[storm willow]

If you have purchased UC via third party that is anything other than midasbuy or ingame AppStore purchase, it is considered as unofficial.

[onyx dagger]

And if you did buy from unofficial sites, that can lead to deduction of UC from your account.

[young totem]

I bought from the same game

[onyx dagger]

Contact Customer Service in-game, @young totem.

If you answer the bot's questions correctly, it will guide you to one of the staff.

[young totem]

I called three days ago, and there was no response yet



[vagrant onyx]

@young totem if you make before

[storm flume]

You can contact the customer service via the game settings, @young totem. Refer to subpoint 5.3 in #faq for further instructions.

[vagrant onyx]

@young totem you will lose uc when you buy uc again ( even from in the game )

[young totem]

@vagrant onyx What is the solution

[vagrant onyx]

@young totem they will take some uc that made the that purchase you made before
than its will be fine later i guess

[young totem]

@vagrant onyx How do I know how many UCs they take

[vagrant onyx]

@young totem they will say on mail in game

👍🏼
On how many they take

[young totem]

He didn't say anything to me



[outer bolt]

I lost my uc 500 while redeem battle coins in bonus challenge I happen on 1st September around 5-5:30Am

[storm flume]

You can contact the customer service via the game settings, @outer bolt. Refer to subpoint 5.3 in #faq for further instructions.

[tribal moss]

@outer bolt bonus Challenge still there?

[polar marsh]

@steel ermine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

UC is only deducted when you violate the terms of service such as by exploiting glitches or using unauthorized purchase methods. This is irreversible. If you have queries about this, feel free to contact the in-game customer service, @outer bolt and @young totem.

[outer bolt]

I already contacted through game

[onyx dagger]

Bonus Challenge is only available for some regions for now, @tribal moss.
It will be back in all the regions, soon, Hopefully.

[outer bolt]

They said it is a bug

[night cloak]

@tribal moss no ETA.

[vagrant onyx]

@tribal moss @outer bolt might be available for some country for now
you can also refer for this

#questions message

[outer bolt]

I purchased 5000 battle coins with 500uc first I redeem 100uc pack with 1000 battle coins and the 300uc pack with 3000 battle coins but didn’t get uc into my game mail and then I shows bonus challenge is ended

[quick ridge]

Any updates about DDOS attack?

[outer bolt]

Please help me

[onyx dagger]

If you're sure that they told you it's a bug, @outer bolt,
They will help you get your UC back.

The Developers are aware of this and is working on a Fix, @quick ridge.

[quick ridge]

Any idea how many time it will take?

[outer bolt]

@onyx dagger they said like that but I want to purchase royal pass now I have 100uc only

[onyx dagger]

No ETA, @quick ridge.

[night cloak]

@quick ridge, no Eta.

[devout holly]

My contact account has been disabled, and I cannot access my PUBG Mobile account

[outer bolt]

When will bonus challenge return

[night cloak]

@quick ridge, the team are actively working in these attacked to find a solution.

@outer bolt no ETA.

[boreal coral]

They won't do anything about ddos this game is only for cheater

[onyx dagger]

Feel free to share your Feedback on #old, @boreal coral.

[outer bolt]

@polar marsh @onyx dagger bonus challenge release date

[night cloak]

@quick ridge only for user using this hack, after the new solution it should be classed as hacking and they’ll be punished accordingly.

[onyx dagger]

No ETA. @outer bolt
Please refer to this channels pinned messages.

[night cloak]

@outer bolt you’ve been answered regarding this, please move channel.

[boreal coral]

9/10 matches Server gets freezed

[onyx dagger]

The Developers are aware of this and is working on a Fix, @boreal coral.

[night cloak]

@boreal coral, feel free to let your frustrations be known via #old.

[hollow hedge]

how do I get the blackpink title needed to exchange for cheer lantern? as I only see the music icon in the events page

[outer bolt]

Will PUBG return my uc back they said it’s a glitch

@hollow hedge through air drops

[hollow hedge]

So when I open a drop, it comes in inventory automatically, @outer bolt?

[onyx dagger]

Contact Customer Service, @outer bolt.

[outer bolt]

@onyx dagger already contacted

[onyx dagger]

@hollow hedge I think you would get these materials from pink drops.

[outer bolt]

@hollow hedge yes

[hollow hedge]

oh, i see, thanks @onyx dagger ||rubex|| and @outer bolt

[onyx dagger]

They receive a lot of claim from players, @outer bolt.
So, waiting for their reply is the only way.

You're welcome, @hollow hedge.

[outer bolt]

@onyx dagger oh thanks 🙏

[onyx dagger]

You're welcome, @outer bolt.

[remote ice]

When will premium crates come back?

[onyx dagger]

No ETA. @remote ice

[remote ice]

ok

[onyx dagger]

Alright.

[night cloak]

Any news regarding the server freeze issue? It's been more and more frequent both on EU / NA and Middle East server.

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @night cloak.

[night cloak]

Thx ^

[onyx dagger]

You're welcome.

Doing Bans on custom crates? @reef crown

[night cloak]

I’m pretty sure the bans stay

I’ll just confirm, @reef crown.

[young totem]

UC has been purchased and a message is sent to me saying that 600uc has been deducted from this purchase as a punishment. Do not make unofficial purchases in the past.



[night cloak]

@young totem

[storm flume]

You can contact the customer service via the game settings, @young totem. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@young totem you’ve been advised please move channel.

[celest osprey]

@night cloak Hey Bro

[night cloak]

Hello, @celest osprey how may I be of assistance l?

[celest osprey]

Still My Ranking Not Showing

First region rank was not showing now it shows

[night cloak]

What level ?

[celest osprey]

But Server Ranking Not Working

@night cloak 32 Bro

[night cloak]

Can you share a screenshot of your tier overview then the leaderboards please.

[celest osprey]

Sure

[night cloak]

Thank you.

[celest osprey]

Tier

@night cloak it always shows me unranked

[night cloak]

Hmm.

[celest osprey]

But I've reached top 100 also

I checked the points

[celest shadow]

What is your player level, @celest osprey?

[night cloak]

Can you send a leaderboard photo to please, @celest osprey.

[celest osprey]

What Should I Do? Leveling Up Is harder than rank pushing!!

[night cloak]

Level 32

Guys above him is level 31

[celest osprey]

@celest shadow 32

The Guy In Top Is level 31

[celest shadow]

A screenshot of the leaderboards would be helpful, @celest osprey.

[celest osprey]

@celest shadow

[night cloak]

@celest osprey what it’s looks to be is you’ve had multiple people report you now your account has been marked as suspicious.

[celest osprey]

@night cloak Not possible bro

[night cloak]

It is.

[celest osprey]

People On Top Using Cheats And Not Marked As Suspicious?

[young hinge]

@celest osprey what's your headshot percentage and kd bro

[celest osprey]

@young hinge 31%

[real solstice]

when will the crew challenge open date??

[celest osprey]

@young hinge 6 Kd solo bro fpp

[onyx dagger]

Soon, maybe after this Crew season ends, @real solstice.

[real solstice]

@night cloak when will the crew challenge open date?

[celest osprey]

Is It Possible That I'll get Ranked At Monday morning?

[night cloak]

@real solstice no ETA

[real solstice]

ok

[fair vale]

Please

[sweet merlin]

3 hours online and i cant log 1 match every day fi

[real solstice]

@night cloak ETA mean

[onyx dagger]

@real solstice Estimated Time Available.

What's the issue, @fair vale?

[real solstice]

😋

[storm flume]

You can contact the customer service via the game settings, @celest osprey. Refer to subpoint 5.3 in #faq for further instructions.

[fair vale]

I need help my account got stolen and changed the name and I got kicked out of Facebook and he changed the email and spent my 5600 uc and changed his name

[celest osprey]

@night cloak bro Is It Possible That I'll get Ranked At Monday morning?

[night cloak]

@celest osprey your account has been marked as suspicious, until then you will not get it.

[onyx dagger]

Feel free to share your Feedback in #old, @sweet merlin.

Do you still have access to your account? @fair vale

[fair vale]

I unlinked Facebook and it's now only Google but he is still in

@onyx dagger pubg acc yes

[celest osprey]

@night cloak how much time will it take?

[night cloak]

Not sure.

[fair vale]

Bc Google play is linked

[onyx dagger]

Contact Customer Service in-game about this as they can only help you in this, @fair vale.

[celest shadow]

You will remain unranked until the investigation on your account is completed and if you are found not cheating, @celest osprey. As of now, it is marked as suspicious and you will not be able to participate in the leaderboards.

[fair vale]

They don't reply

I lost a 300$ account

[young hinge]

Today when I open pubg I didn't saw premium crates... don't know why

[celest shadow]

The Premium crate has ended, @young hinge. No ETA on when the next one will be available.

[night cloak]

@fair vale please follow the screenshot below.

[onyx dagger]

They will.
It takes time, as they receive a lot of claims from players.
The only thing you can do now is to wait for their reply, @fair vale.

Premium crates are removed and has been replaced by Custom crates, @young hinge.

[fair vale]

take up to 7 days

[young hinge]

@onyx dagger damn means pubg gonna charge money if we open crates because premium crates was free to open

[fair vale]

For them to reply

[onyx dagger]

And Yes make sure that you have answered the bot's questions correctly, then only it will guide you to one of the staff.

[fair vale]

Bro why don't you get he's destroying my account

[simple jewel]

Thanks for the assistance resources pack has been downloaded and there is no error

[celest shadow]

@young hinge, correct. Custom crates are completely different from the Premium crate. You may save up your Premium coupons for the next Premium crate.

[onyx dagger]

We cant help you out in this issue, @fair vale.
As I said, Only Customer Service can help you out.

[fair vale]

How can I reach them

[onyx dagger]

You can contact them via in-game settings.

[young hinge]

@celest shadow yeah..I will but I got no uc to get that akm hell fire which I really love 😭

[storm flume]

You can contact the customer service via the game settings, @fair vale. Refer to subpoint 5.3 in #faq for further instructions.

[celest shadow]

You should contact our customer service for further assistance in this regard, @fair vale, and the customer service of your social media account in question.

The only solution you have is contacting the customer service. You don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait.

[night cloak]

When is Payload 2.0 coming?

[onyx dagger]

Soon, @night cloak.
No ETA.

[flat oxide]

Alot of hackers in this session

[storm flume]

Hello, @flat oxide!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@pine hatch, hello! The team are aware of these “server freeze” hacks you talk about and are actively working on a solution to fix them, sorry for the inconvenience in the mean time.

Is pubg server down??

[onyx dagger]

No, @night cloak.
It's actually an DDOS Attack.
The Team is aware of this issue and is working on a Fix, Sorry for the inconvenience in the mean time.

[alpine flower]

damn means pubg gonna charge money if we open crates because premium crates was free to open
what the hell is premium crates removed ??
will they add it back?? also i have many premium crate coupons??

[night cloak]

I thought it's because of B.an in India

[onyx dagger]

They will be added back, @alpine flower, Hopefully.
For now, they are replaced with Custom crates.

No, @night cloak.
Dont know about that.

[alpine flower]

They will be added back, @alpine flower, Hopefully.
For now, they are replaced with Custom crates.

No, @night cloak.
@onyx dagger ok can i open custom crates with premium crate coupons???

[night cloak]

@onyx dagger ok can i open custom crates with premium crate coupons???
@alpine flower no

[alpine flower]

what is the use of premium crate coupons??

[night cloak]

@alpine flower no you cannot.

@alpine flower premium crates will be back in the future, until then save them up!

[onyx dagger]

You can use those Premium crate coupons when the premium crates are back, @alpine flower

[alpine flower]

hmm i guess they will add back the premium crates

[celest shadow]

You may save your Premium Crate coupons for the next Premium crate, @alpine flower. The Custom crate is a completely different crate.

[night cloak]

@alpine flower yes

[vivid depot]

Hello i cant log in via Facebook

[alpine flower]

ok thanks all

[night cloak]

@vivid depot do you get a error of any sort?

[keen flower]

When will bonus challenge come

[night cloak]

@keen flower no ETA.

[storm flume]

Please refer to this channel's pinned messages for further information, @keen flower:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[keen flower]

Can anyone tell me when the zombie mode in cheer park will open

[storm willow]

Follow #news @keen flower

[keen flower]

Ok

Can anyone tell me where I write my complain

Can anyone tell me where I write my complain

[young hinge]

@keen flower what type of complaint

[onyx dagger]

Complain about what, @keen flower?

[young hinge]

@keen flower according to patch note Zombie mode will arrive on 23rd October

[keen flower]

My complain is that In my many matches I found server freeze I can't move and have a ping of 968

Is there any solution

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @keen flower.
Feel free to share your Feedback in #old.

[thorn terrace]

this is nice...

pubg dev cant even stop this kind of cheat...

[keen flower]

Many people are using Pubg gfx

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @thorn terrace.
Feel free to share your Feedback in #old.

[young hinge]

@thorn terrace don't worry developers are trying to fix asap..to get fair environment gameplay

[onyx dagger]

Usage of 3rd party apps can lead to suspension from the game, @keen flower.

[keen flower]

Ok

[onyx dagger]

Alright.

[keen flower]

I will tell my friend not to use that

[onyx dagger]

Sure thing.

[thorn terrace]

I should in Crown but getting minus for this server free ze and killed by cheater still im in Diamond 2 😫

[keen flower]

Thanks for help

[onyx dagger]

As I said, @thorn terrace,
Feel free to share your Feedback in #old.

And You're welcome, @keen flower.

[keen flower]

😊🌹❤😊🌹❤

[thorn terrace]

As I said, @thorn terrace,
Feel free to share your Feedback in #old.
@onyx dagger oh brother.... I can share.. but cant get back my lost tier point... by the way hope for the best.... hope pubg dev will make a version where we can play fair...

[onyx dagger]

Avoid using blacklisted words or your messages will get deleted.

[polar marsh]

@keen flower:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

@onyx dagger oh brother.... I can share.. but cant get back my lost tier point... by the way hope for the best.... hope pubg dev will make a version where we can play fair...
Unfortunately, @thorn terrace, You cant get back your lost tier points.
Feel free to add a Feedback in #old to add an Points appeal page.

[night cloak]

Anyone here can help me. With in game question?

[onyx dagger]

Yes, @night cloak?

[night cloak]

So My PUBGM account was working fine and just a few hours ago. MS is high has never happened.

[onyx dagger]

If you have experienced higher ping than usual lately, @night cloak, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[proud sable]

@onyx dagger My friend completed all the requirements for title of WEAPON MASTER and he still did not get it. I have SS of all the requirements being completed , can you please help me regarding this ?

[onyx dagger]

Are you sure he completed all the requirements? @proud sable

[proud sable]

@onyx dagger yes , I have screenshot of the requirements being completed.( Detailed stats)

[onyx dagger]

I think you can contact Customer Service about this, @proud sable.

They will help you.

[ionic cedar]

@onyx dagger using ddos attack for ping high

[proud sable]

@onyx dagger can you tell me where to contact , the contact adress and format in which I must submit the report.

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @ionic cedar.
Feel free to send your Feedback in #old.

[onyx dagger]

You can contact Customer Service via in-game settings, @proud sable.

[polar marsh]

@hollow python:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proud sable]

@onyx dagger thanks for help. Will get back If I need any help .😊

[onyx dagger]

You're Welcome, @proud sable.
Sure!

[night cloak]

@onyx dagger help me 😕

[onyx dagger]

Yes, @night cloak?
State your issue.

[night cloak]

@onyx dagger pls fix this f** hack pls i lost 100 points in solo ace 😕

[onyx dagger]

1. Do not bypass. I can understand your Frustration, @night cloak.
2. The Developers are aware of this issue and is working on a Fix.

[autumn karma]

You have been muted for violating the rules
Unlock at 10.03.2020

Please explain? Why this happened?

[sick tide]

What pubg do?.. In game lot of bugs.Ex invisible car for me @onyx dagger

[onyx dagger]

Muted? @autumn karma

[sick tide]

What pubg do?.. In game lot of bugs.Ex invisible car for me @onyx dagger

[autumn karma]

@onyx dagger yup. I can't send messages to my friend

[onyx dagger]

Feel free to share your Feedback in #old, @sick tide.
And please do not spam.

In-Game? @autumn karma

If it is, You have violated the rules.
And you can see that you will be unmuted tomorrow.

[sick tide]

Still i didn't dlwnload the maps what can i do bro?@onyx dagger

[onyx dagger]

Please refrain from using the word "ban", @night cloak.

[autumn karma]

What rules and what violation? Looks like very funny

[night cloak]

@onyx dagger ohh ok

[onyx dagger]

You wont get muted simply, @autumn karma.

Alright, @night cloak.

Try downloading them? @sick tide

[autumn karma]

Korean or pubg team having more language translation issues. They are not at all understanding what others discussing thru texts

[sick tide]

Its get network error @onyx dagger

[onyx dagger]

Try repairing your game in-game then. @sick tide

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[sick tide]

Kk thank you @onyx dagger

[onyx dagger]

You're welcome, @sick tide.

[storm flume]

You can contact the customer service via the game settings, @autumn karma. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@autumn karma:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

If you're not trying to say that your account got "ban"/Suspended, Please refrain from using the word "ban".

[vague narwhal]

Is the beard broken?

[onyx dagger]

Should be a Bug, @vague narwhal.
Try restarting.

[vague narwhal]

Ohh

[onyx dagger]

Yep.

[fickle gazelle]

When Premium Crate come?

[weary mortar]

When Premium Crate come?
@fickle gazelle No ETA.

[vague narwhal]

@onyx dagger no use bro
Still the same

[raw summit]

why emulator is not working

[storm flume]

You can now access #emulator-chat and #emulator-support, @raw summit. Revert this at any time by sending .emulator in #481204134859505684.

[sweet merlin]

5 hours wait and cant log 1 game haha

[onyx dagger]

Is your ping high, @sweet merlin?

[somber quest]

hii

[onyx dagger]

You can ask this question in #emulator-support, @raw summit.

Hello there, @somber quest.
State your issue.

Feel free to report this bug in #old, @vague narwhal.

[sweet merlin]

@onyx dagger 30 ping high haha

[onyx dagger]

Feel free to share your Feedback in #old, @sweet merlin.

[sweet merlin]

every day but nothing

[somber quest]

@onyx dagger unable to enter any mod pubg match evey time says match server time out . but my ping is always 80 plz help me

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @somber quest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[onyx dagger]

No one replies in #old.
The Team check the Feedbacks/Bug reports sent by the players and takes action about it.

[olive isle]

@spring zephyr @lime juniper some match server freeze

[cedar bolt]

How to add uc in pubg mobile in India any trick ( Razer gold trick is expired)

[olive isle]

@vagrant forum

[vagrant forum]

The security team is aware of those and are working on combating them.

[night cloak]

Email verification code does not come

[olive isle]

@vagrant forum is it hacking

[night cloak]

Email verification code does not come I can not enter my account

[dull swift]

Hackers ruining the game please fix the game they are using Denial-of-service attack i sometimes get 900 ping in asia duo

[spring zephyr]

@night cloak Try again after some time, make sure that you stable internet connection and you are providing correct info.

[storm flume]

Hello, @dull swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @dull swift.

[dull swift]

Okay thanks 🙏🏻

[onyx dagger]

You're Welcome.

[untold ocean]

Bro my Pubg account is hacked by someone. Please help me

They changed the name and profile also. Please helpe

[spring zephyr]

@untold ocean Can you still access your account?

[untold ocean]

No bro I can't access

[swift imp]

Realme6 90,fps available 8/128??????

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @untold ocean. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[untold ocean]

Ok bro

[hushed field]

Bro Bonus Challenge Will Come Or Not
Tell Once

[swift imp]

This device is realme 6 ..…8/128

[sudden sable]

Which things define as legendary items how to find it?

[swift imp]

And now this support 90fps

[untold ocean]

Bro my Facebook account is showing like disabled, you can't retrieve it again.

[onyx dagger]

90 FPS Option is available only for some devices, For now, @swift imp.
This option will be added in more devices, Hopefully.

Contact Facebook Care about this, @untold ocean.

[lucid grove]

@spring zephyr new haker in game server freez

I got -50😭

[swift imp]

But 90fps support in realme6 .....,8/128

[onyx dagger]

Items which have Purple color as the background colour is classified as Legendary, @sudden sable.

The Developers are aware of this issue and is working on a fix, @lucid grove.

[lucid grove]

@onyx dagger ok

[swift imp]

@onyx dagger this options is available on realme6 i mean 90fps

[celest shadow]

@sudden sable, items with the pink* background are Legendary items.

[lucid grove]

I have a video that haker killed me how to show that video to pubg

[storm flume]

Hello, @lucid grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[onyx dagger]

As I told you, @swift imp,
90FPS Option is only opened for some devices.
Hope it will be unlocked for more devices in the future, Hopefully.
Feel free to share your Feedback in #old.

[swift imp]

@onyx dagger so what u mean

[sudden sable]

@celest shadow thank-you

[untold ocean]

Bro Tamils bro

[celest shadow]

You are welcome, @sudden sable.

Feel free to send a feedback report in #old regarding your issue, @swift imp.

[onyx dagger]

Feel free to share your Feedback in #old to add 90FPS in most devices, @swift imp.

English is only allowed in this server as this is the Global server of PUBGM, @untold ocean.
And, State your issue.

[untold ocean]

Bro please help me bro.

[onyx dagger]

Yes, @untold ocean?
I cannot help you if you dont state your issue.

[untold ocean]

Bro I can't log in into Pubg with my Facebook account.

Because my Facebook account is disabled.

[swift imp]

@onyx dagger Can u see this ..this is 90fps available on realme6. 8/128. So tell me this is real or fake??????

[untold ocean]

😭

[subtle mulch]

What's the different of pubg mobile korean version?

[celest shadow]

You will have to contact Facebook support (https://www.facebook.com/help) for further assistance, @untold ocean.

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[onyx dagger]

As I told you, @swift imp,
Feel free to share your Feedback in #old to add 90FPS in most devices.

[untold ocean]

Why Can't u understand me

It

[hushed field]

Bro Pls Tell Wheather Bonus Chalenge Comes Are Not

[untold ocean]

Please help me bro

[celest shadow]

Your device may have the 90hz or device specifications to support the 90fps feature. If you do not have the 90fps option on your device, please report it in #old, @swift imp. The 90fps is available mostly on flagship devices. Please include the following information:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

[onyx dagger]

Bonus Challenge is available only on some regions for now, @hushed field.
They will be back soon, Hopefully.

[hushed field]

K @onyx dagger

[untold ocean]

Help me bro

[clear spindle]

Nothing can be done if Facebook is not willing to help you, @untold ocean you can create a new account.

[onyx dagger]

Alright. @hushed field

[swift imp]

@celest shadow i can't understand. Plzz tell mr this is 90fps or not??

[polar marsh]

@cursive forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

@swift imp, devices with 90Hz screen refresh rate should be able to support 90fps, provided that your device specifications are able to as well.

[swift imp]

@celest shadow So your mean 90Hz screen refresh rate support 90fps ??????

[untold ocean]

I'd didn't do any mistakes

Some one hacked my accounts

[swift imp]

@celest shadow tell me whats your mean 90Hz screen refresh rate support 90fps???????? Plzzz tell me

[quartz mural]

@untold ocean aaja bhai

[untold ocean]

Please help me bro

[onyx dagger]

English, @quartz mural.

[celest shadow]

@swift imp, yes and if your processor can handle it.

[dusk pilot]

@swift imp a phoen has 90hz refresh rate that does not mean it will have 90fps too realme 6 cannot even handle 60fps check its processor bruh

[onyx dagger]

What is this?

[untold ocean]

This was my account she changed to her name

[quartz mural]

@quartz mural you can report facebook or any team of ethical hacking

[untold ocean]

Please help me bro

How to report

[quartz mural]

@untold ocean i also dont know

[onyx dagger]

Unfortunately, @untold ocean, Nothing can be done if Facebook is not willing to help you.

[untold ocean]

Bro I don't know how to report

Please help me bro

[onyx dagger]

Contact Customer Service in-game about this, @untold ocean.
Only they can help you.

[quartz mural]

@untold ocean report the girl and ask the players to report the id

[untold ocean]

I already did but this Pubg doesn't take any action.

[quartz mural]

@untold ocean whic country you belong

[untold ocean]

India

[onyx dagger]

It usually takes them time to respond depending upon the number of claims made by different players. Therefore, waiting for their reply is the only thing you can do, @untold ocean.

[untold ocean]

Past 3 days I have the same problem.

I reported many times but no response taken form Pubg side

[quartz mural]

@untold ocean i think you should contact with cyber security team watch video on yt

[untold ocean]

@polar marsh reply bro

[merry bloom]

@onyx dagger bro

[onyx dagger]

That's the only way, @untold ocean.
If you get back your Facebook account, we could help you as you can get access to your Game account.
But since Facebook is not willing to help you, we cannot help.

Also, Make sure that you answer the bot's questions correctly, as it will guide you to one of the staff.

Hello, @merry bloom.
Yes? State your issue.

[quartz mural]

@untold ocean you should report facebook cyber security team

[merry bloom]

Bro could you help me to add pubg Mobile news update bot to my server?

[untold ocean]

@onyx dagger I already have taken all measures but it's reply is something went wrong, please try again later.

How will I report bro. I need to get logged in first.

[quartz mural]

@untold ocean call accept karo

[onyx dagger]

Then try again after some time, @untold ocean.

You can have a conversation in #pubg-mobile, @quartz mural and @untold ocean.

[merry bloom]

@onyx dagger bro. Could you sent me the invite link?

[clear spindle]

@merry bloom tap the "follow button" in #news and select your server and channel you need to add.

[onyx dagger]

Just click on that, and select your server, @merry bloom.

[merry bloom]

@onyx dagger @clear spindle thank you so much guys

I too get scammed by a scammer bro. He took my account completely. Is there any source? @onyx dagger

[onyx dagger]

Do you have access to your Game account, @merry bloom?

[merry bloom]

No bro@onyx dagger

He changed my fb account to his account@onyx dagger

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @merry bloom. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sullen citrus]

This is a hacker please ban it id :- 51019372766 @spring zephyr

[storm flume]

Hello, @sullen citrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[inland birch]

buying a rp this season was a mistake. they can't able stop hackers.

[storm flume]

Hello, @inland birch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sweet merlin]

6 hours still cant log 1 game haha

[spring zephyr]

Less players, try changing the gamemode.

[sweet merlin]

add bots then :/

[pseudo dawn]

Any pubg unban news for India?

[robust geyser]

@sweet merlin are you playing fpp?

fpp solo will have instant matchmaking

@pseudo dawn not yet; pubg corp is doing business negotiations with reliance

[upper adder]

Did they fix the servers?

[sweet merlin]

@robust geyser what fpp or tpp or idk what... i want to play 6 hours free today and i cant bbcz game isshit afk fkit

[robust geyser]

tru dat

[sweet merlin]

everyday that

[torn kestrel]

Just got a small in-game update
Can someone tell what it is for?

[pseudo dawn]

@robust geyser how do you know sir?

[onyx dagger]

Did they fix the servers?
No, they're working on it, @upper adder.

Must be an Bug Fixing update, @torn kestrel.

[upper adder]

Crap

[robust geyser]

@pseudo dawn that has been in the news

you can even try googling pubg mobile india and go to news section

[upper adder]

Ok, ill use a vpn to que with tuekey player

[onyx dagger]

VPN is not recommended.

[pseudo dawn]

When will an official announcement come from pubg officials?

[onyx dagger]

Try playing Vikendi or Sanhok as you're aiming for Rank push, @upper adder.

[pseudo dawn]

@onyx dagger

[hexed bone]

No, they're working on it, @upper adder.
@onyx dagger what server problem are they working on ?

[onyx dagger]

Dont know about it, @pseudo dawn.
Soon, Hopefully.

[pseudo dawn]

😭😭

[onyx dagger]

DDOS Attack/Server Down issue, @hexed bone.

[hexed bone]

DDOS Attack/Server Down issue, @hexed bone.
@onyx dagger just face agama minute ago i didnt able to jump me and whole server

they said that they fixed it but it didnt

[onyx dagger]

And, Feel free to share your Feedback in #old.

They are working on a Fix, @hexed bone.
Meanwhile, try playing Vikendi/Sanhok if you're Rank pushing.

[gray nimbus]

I our squad all time face sever down issue please fix ASAP

Mainly morning and night during rank push. We are getting 30+ minus

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @gray nimbus.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[drifting crater]

Ever game in duo fpp crown, there i face server freeze ddos attackers

[young hinge]

@drifting crater developers are working on it will get fixed ASAP..if you rank pushing play other maps

[onyx dagger]

The Developers are aware of this issue and is working on a fix, @drifting crater.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[gray nimbus]

Ok when these issue will be fixed

[onyx dagger]

Soon.
No ETA.

[drifting crater]

i have faced ddos attackers in every map ; haven't tried shanok though

[onyx dagger]

Try Sanhok then.

[gray nimbus]

We do not get points plus as in erangle

[onyx dagger]

As I said,
The Developers are aware of this and is working on a Fix.

[swift imp]

When will payload mode come???????? *Tell me

[thin halo]

Soon ™️

[onyx dagger]

No ETA.

[brisk blade]

I need urgent support

Any moderator

[onyx dagger]

Yes, @brisk blade?
State your issue.

[bold shale]

Please ban server freeze hackers

[brisk blade]

My twitter account is hacked and my pubgg I'd is log in with it and he is Just try log in my I'd with hacks please help me to unlink

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @bold shale.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[drifting crater]

Legal action should be taken against all server freeze hackers

[onyx dagger]

Do you have access to your Game account, @brisk blade?

[brisk blade]

Yes

[onyx dagger]

Feel free to share your Feedbacks in #old, @drifting crater.

[brisk blade]

With Google Play

[onyx dagger]

Contact Customer Care in-game about this, @brisk blade.

[bold shale]

I have lost more than 200 points bro

[brisk blade]

There is only bots talking

[polar marsh]

@brisk blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

Unfortunately, you cant get back your lost points, @bold shale.
Feel free to leave a Feedback in #old suggesting to Make an Points Appeal page.

[bold shale]

Ohh

[onyx dagger]

There is only bots talking
If you answer the bot's questions correctly, @brisk blade, it will guide you to one of the staff members.

Yep, @bold shale.

[bold shale]

Tnx for the info bro

[onyx dagger]

You're welcome.

[manic sparrow]

Pls do something about DDOS

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @manic sparrow.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[noble ether]

I again got freeze hacker lobby

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @noble ether.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[manic sparrow]

@onyx dagger it happen in custom

Wtf 😭

[onyx dagger]

As I said, The Developers are aware of this and is working on a Fix.
And please do not Bypass.
Feel free to share your Feedback in #old, @manic sparrow.

[polar marsh]

@stable loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive isle]

@swift imp your processor is not capable to play 90 fps

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @brisk blade. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[thin halo]

You can try unlinking the other account in game. If problem persist @brisk blade, please contact in game customer service.

[lunar current]

When is PUBGM Gonna Make their Server Unavailable for India Players ?

[candid patio]

@lunar current I have same question too?

[bold shale]

@lunar current

[cedar bolt]

I think for india the payment server are banned but the gaming server are live

[night cloak]

Why a small 3mb update?

[candid patio]

@storm flume If u are not bot can you please read the question and answer of same question of @lunar current

[thin halo]

Bug fixes and performance improvements. @night cloak

[night cloak]

Is Pubg corp working with Indian government to unban pubg ???

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[cedar bolt]

Why 15.08 mb update

[thin halo]

Bug fixes and performance improvements.

[hollow hedge]

is blackpink event available in KR version?

[night cloak]

@thin halo is Indian server getting down???

[cedar bolt]

Yes aviable

[polar marsh]

@candid patio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx dagger]

is blackpink event available in KR version?
Don't know about it as we only provide support for PUBG Mobile Global English version, @hollow hedge.

[candid patio]

@polar marsh @pubg mobile india when bonus challenge will back in global version

[hollow hedge]

I was expecting a yes/no response, but thank you, @onyx dagger

[polar marsh]

@errant marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[candid patio]

We want #bonuschallangeback

[somber blaze]

Why my internet connection are good but my ping stuck 968

[onyx dagger]

Dont know about it, @candid patio.
It will be available soon, Hopefully.

You're welcome, @hollow hedge.

If you have experienced higher ping than usual lately, @somber blaze, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[somber blaze]

#questions why all players are disconnect in plane

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @somber blaze.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[hollow hedge]

after I play for 1-2 hours, my screen brightness suddenly drops and it is not from my Iphone. can this be related to game settings, as I checked my phone and it never drops brightness

[slow roost]

where do i ask for clans?

[onyx dagger]

It cannot be the issue of the game, @hollow hedge, Dont know about it.
Feel free to share this in #old.

In #clans, @slow roost.

[slow roost]

thank you

[onyx dagger]

You're welcome.

[slow roost]

😳

in #clans there is ad for among us mod

i cant share msg link 😔

[uneven tusk]

4mb Update???

[sick shale]

@slow roost Will handle it, report in #discord next time

[uneven tusk]

@sick shale

[onyx dagger]

Bug fixation update, @uneven tusk.

[midnight coyote]

Hi

[cedar bolt]

@uneven tusk bro bug fix and fb login issue fixed

[onyx dagger]

Hello.
State your issue. @midnight coyote

[midnight coyote]

I would like to communicate with a supervisor who speaks Arabic. Thank you

[onyx dagger]

Feel free to DM me, @midnight coyote.
I'll try to help you.

[cedar bolt]

Fb issue fix and bug fix

[midnight coyote]

@onyx dagger I'd like to talk to you on private

[night cloak]

what was 3mb update for ?

[onyx dagger]

@onyx dagger I'd like to talk to you on private
Alright. @midnight coyote

[gloomy stirrup]

Please help me with this

[cedar bolt]

Connect to wifi and download@gloomy stirrup

[gloomy stirrup]

Ok

[red zodiac]

ججذ

[zinc vector]

How can I report hack seller?

@vagrant forum @sand path @thin halo

[cobalt lion]

Why is this happen in waiting for 30min and i restart the phone the same how to fix it

[vagrant forum]

Report the to the platform they are selling it on, @zinc vector.

[astral lynx]

My account was stolen and linked to another means of communication about a week ago. I contacted here and technical support for the game, but I was not answered. I returned my account myself, and when I returned it, I was surprised by the ten years item in my account because I did not violate the rules and did not do any wrong work in the game, this is the penalty for the players Those who appreciate the game and respect it and are patient with the hacks and problems of the game !!

[polar marsh]

@astral lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@cobalt lion tried using a different network?

[red zodiac]

It's harf to get se help about my problem ,, i unlinked my facebook account fromy old pupg account and it's already unlinked ,, and after i bought another one i tried to link it with my facebook account but i still got this message " This Facebook account is already linked to another character pubg " i need to get my gtiends so can any supporter help me ?

[past mesa]

Hello guys.. anyone help me. I wanna do report how can i do that? Thanks

[slow roost]

report what ?

[thin halo]

Try contacting Facebook customer service. @red zodiac

[green belfry]

What is the new 15mb update ??

[red zodiac]

@thin halo can u tell me please how can i contact them ? Mail or link to semd mail or any ?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @red zodiac. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[onyx dagger]

About cheaters, @past mesa,
Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

Bug fixation update, @green belfry.

[green belfry]

I found a new song @onyx dagger

[thin halo]

#news @green belfry

[little sandal]

My dear brother, on this day from 900 hours until 1200 hours, there are many hacks that cut off the Internet in the perspective of the first person _ alone. _ Middle East I hope to monitor the single Middle East server in the perspective of the first person East_ and put a solution to the large number of hacks in this server

[thin halo]

Report them in #old. PUBG team is working on it. @little sandal

[onyx dagger]

Feel free to ping me in #chat to chat with me, @green belfry.

[white dawn]

what update ???

[thin halo]

Bug fix and performance improvements. Also #news.

[shadow bobcat]

Is server freezing fixed?????

[thin halo]

They are working on it.

[little sandal]

It has been reported more than once, and they did not find a solution. Hacking has abounded in single-player play in the Middle East first-person perspective, and hackers use internet blocks within the game, and this situation is spread among players in this perspective .... Please save the game

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @little sandal.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

And Feel free to share your Feedback in #old.

[green belfry]

@onyx dagger ok

[onyx dagger]

Alright.

[little sandal]

Thank you, but the server enters the player only in Arrangal and does not enter the rest of the maps for the reason that I play first-person perspective Solo

[sick snow]

My issue here is that I have a device to that supports 90hz refresh rate.
But unfortunately can't run ingame 90 fps. I also have a good processor, I'm just confused why It can't run 90 fps. Expectedly it would do so. Isn't the device yet optimized for the game? If possible I'm gonna wait for the next few updates.
My max frame rate is constant 60 and the device is "REALME 6"

[polar marsh]

@thin atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[red scarab]

Hi I send more than 50000 uc & 50 create box but I not get m416 glaser skin

[graceful silo]

@sick snow Official Are Aware about it and they are working on it.

[sick shale]

@red scarab It's based on luck.

[graceful silo]

@red scarab Bro It Depends on how lucky you are.

[red scarab]

I hate pubg

[night cloak]

Hello

I need the support immediately

[red scarab]

Luck no bro it's cheating

[graceful silo]

@night cloak Please Share Your Problem

[red scarab]

Pubg like this cheating that why some people choose hacking tool

[onyx dagger]

90 FPS is not unlocked for every devices, @sick snow.
Feel free to share a Feedback about this in #old.

Hi, @night cloak.
State your issue.

[warm pilot]

can someone explain me?

[sick shale]

@warm pilot Explain what

[warm pilot]

@sick shale this

[heavy vortex]

As per my experience maybe because he's offline.

[warm pilot]

no

[onyx dagger]

Maybe the enemy there has a level 3 vest and a level 3 helmet? @warm pilot

[graceful silo]

@warm pilot Bro May Be That Player Has High Ping/AFK. That's Why He's Not Going To Knock

[onyx dagger]

Since you shot him everywhere and not on a fixed point.

[warm pilot]

he ran later bruh my teammate also shoot him

[heavy vortex]

came online

[graceful silo]

@warm pilot If you Try Pan Or Grenade To Knock Him He will Definitely Get Knocked

[night cloak]

I want to unlinked email how ?

[sick shale]

@warm pilot Known bug, It happens due to lag or if the enemy is hiding behind an invisible object, however you can report it in #old with providing the following information:
▪︎Numeric User Identification
▪︎Device
▪︎Wi-Fi/Cellular
▪︎Country

[onyx dagger]

Email unlinking is not available for now. @night cloak

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[primal trout]

Fix buggy glitch

Many players are died by this odd glitch

[vivid spindle]

@storm flume when Pubg will come back to Pubg iam unable to buy royal pass 😩 😩

[scenic sentinel]

Why 3.89mb update?

[primal trout]

@vivid spindle so sad bro Change your country in playstore

Then pubg available in playstore

[slow roost]

@storm flume when Pubg will come back to Pubg iam unable to buy royal pass 😩 😩
@vivid spindle wdym pubg come back to pubg?

[primal trout]

@scenic sentinel when did this update has come

[vivid spindle]

I can t buy uc on Midas buy so I don,t have uc on my Pubg account so Pubg will back on playstore I can buy uc on midasbuy

[primal trout]

@vivid spindle Bro Change your country in playstore

It has 1 solution

[vivid spindle]

@primal trout oky

[primal trout]

Yes bro

[vivid spindle]

When payload 2.0 mode comeing to pubg

[storm flume]

Please do not use languages other than English, @vivid spindle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vivid spindle]

@storm flume I don,t need

[primal trout]

@storm flume is he pubgm s member

[lyric prawn]

Infection mode is permanent or temporary

[vivid spindle]

Payload 2.0

[spring zephyr]

@primal trout @vivid spindle You guys can stop now.

@vivid spindle No ETA yet, keep an eye on #news.

[primal trout]

Is infection mode has count the achievements

[spring zephyr]

@lyric prawn Move to a discussion channel if you don't need any support.

[vivid spindle]

When payload 2.0 will arrive

[spring zephyr]

@vivid spindle No ETA yet, keep an eye on #news.
I think you didn't read this message. I will send it again.

[vivid spindle]

@spring zephyr I already seen this message

[lyric prawn]

@spring zephyr infection mode perminant or temporary

[onyx dagger]

Then wait, @vivid spindle.

[spring zephyr]

Then what's the point of repeating the same question if you have been already answered?

[primal trout]

Is S 16 royal pass have vehicle skin in rank rewards

[spring zephyr]

@lyric prawn As you can see, that mode isn't available in the game at this moment.

[swift imp]

Plzzz fixx this issue

[primal trout]

1 st fix the buggy glitch

[storm flume]

Hello, @primal trout!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[onyx dagger]

Which, @swift imp?

[vivid spindle]

In earangel 2.0 their have so much of lag after update 2.0 can u plz fix hass that problem

[primal trout]

Itis very dangerous

[onyx dagger]

Feel free to share your Feedbacks in #old, @vivid spindle.

[wanton crystal]

When pubg mobile came back to india ?

[primal trout]

@storm flume No just I talk about buggy glitch

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[primal trout]

Mainly some hackers are coming in ACE LOBBY

[storm flume]

Hello, @primal trout!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[swift imp]

Plxz fixx this issue am facr this problem in HDR+ultra
5380758577
Realme6
Airtel
India

Plxzz help me solution this issu why i get this notification when am play with HDR+ultra graphic

[vivid spindle]

Their have so much of glitch I will draw the gun on road the gun will go under ground on road what the glitchs after earangel 2.0 update it's not good can u fix at

[onyx dagger]

That's what, @primal trout.
Feel free to share your Feedbacks in #old.

[primal trout]

S@onyx dagger sorry I just discussed about players common problem

[onyx dagger]

That's what, @primal trout.
Feel free to share your Feedbacks in #old.

[vivid spindle]

@primal trout season 14 and 15 very worst seasons on Pubg mobile can u give s 16 as car skin and best skins on Pubg

[swift imp]

Hii

[onyx dagger]

Hello. @swift imp
State your issue.

[clear shore]

What is the 3mb update for?

[tranquil crystal]

@onyx dagger what about server hacker

[graceful silo]

@primal trout @vivid spindle Move to a discussion channel #pubg-mobile if you don't need any support.

@tranquil crystal Devs Are Working On It

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @tranquil crystal.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

Bug fixations, @clear shore.

[primal trout]

How we get Alumbum to redeem the Popularity Airdrop

I don't understand

[young hinge]

@swift imp in settings go to graphics after scroll down u will see one button which says do u auto adjust graphics after turning off u will not see that notification 👍

[night cloak]

My region is showing Singapore, where it should be Bangladesh. When i try to change it, It's showing parameter error. Plz help anyone.

[oblique vine]

When bonus challenge coming?@onyx dagger @spring zephyr

[swift imp]

@young hinge thanks

[storm flume]

Please refer to this channel's pinned messages for further information, @oblique vine:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[teal crypt]

@onyx dagger in every Map it's happening, VPN gives otherwise I would have played from another country, when will it stop any idea???

[young hinge]

@oblique vine please refer to pinned message

[willow cradle]

What is the 15MB update For? Server Freeze Fix?

[oblique vine]

When bonus challenge coming?

[onyx dagger]

VPN is not recommended, @teal crypt.

Its is an Bug fixation update, @primal trout and @willow cradle.

[young hinge]

@oblique vine please refer to pinned message 😀

[onyx dagger]

No ETA, @oblique vine.

[oblique vine]

Which channel pin message@young hinge

[primal trout]

When does bonous challenge has come

[warped parcel]

Soon

[young hinge]

Swipe right.. after that u can see pinned message

[teal crypt]

@onyx dagger I'm asking about server freeze, when it'll stop, bcs now a days every individual is using ddos attack as a normal, no action by pubg mobile

[onyx dagger]

Please refer to this channel's pinned messages for further information, @oblique vine, @primal trout:

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

[young hinge]

@oblique vine

[oblique vine]

@young hinge I saw,tq❤️

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @teal crypt.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

[primal trout]

@onyx dagger Thanks for your help ❤️

[onyx dagger]

You're welcome, @primal trout.

[olive isle]

@steep swan server hacked

[steep swan]

Any idea pubg wow what r u guys doing this is 4th time happening with me after 1.0 update

[primal trout]

@steep swan it's may be server down

[young hinge]

@steep swan The Developers are aware of this issue and is working on a Fix
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the in aforementioned maps to avoid losing your points since your main goal is to push rank.

[oblique vine]

@onyx dagger my game is loading when starting? How to overcome?

[olive isle]

@young hinge this issue happen in vikendi also

[onyx dagger]

Any game would load to start, @oblique vine.

[oblique vine]

@onyx dagger it takes lot of time😂😂

[primal trout]

@onyx dagger this is absolutely correct

[steep swan]

Its happened also with vikendi i saw in youtube.

[storm flume]

Please do not use languages other than English, @worthy wren. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@onyx dagger My region is showing Singapore, where it should be Bangladesh. When i try to change it, It's showing parameter error. Plz help

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[young hinge]

@olive isle pubg teams are working on this to fix the issue which are causing by ddos

[onyx dagger]

@onyx dagger it takes lot of time😂😂
We cant help that, @oblique vine.

[swift imp]

What is this?????

[teal crypt]

@steep swan I have faced, you've seen only

[oblique vine]

@onyx dagger it is network issue or pubg issue😭😭

[young hinge]

@swift imp it's a small update regarding bug fixation

[olive isle]

@young hinge I know

[onyx dagger]

@onyx dagger this is absolutely correct
@primal trout Lol.

Can you please try again after some time, @night cloak?

Check your internet connection then, @oblique vine.

[steep swan]

Lol i have faced 4th times till date after 1.0 update

[olive isle]

@steep swan I have face 2 time

[onyx dagger]

You can have a Conversation in #pubg-mobile.

[sick shale]

Move to discussion channels if you don't require any assist please.

[next cypress]

What is the 15 mb update

[steep swan]

We r conversation with support not with each other

[young hinge]

@next cypress it's a small update regarding bug fixation

[onyx dagger]

Bug Fixation update, @next cypress.

[next cypress]

@young hinge Ok

[night cloak]

@primal trout Lol.

Can you please try again after some time, @night cloak?

Check your internet connection then, @oblique vine.
@onyx dagger I'm facing this problem for last 2 month. but it's still Singapore

[next cypress]

@onyx dagger ok

[onyx dagger]

Please try to not quote this as others in the message could also get mentioned, @night cloak.
Try contact Customer Service about this.

[gaunt nymph]

When u fix the server frezing

[storm flume]

Use of unauthorized third-party software or methods, @oblique vine, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[onyx dagger]

The Developers are aware of this issue and is working on a Fix, @gaunt nymph.
You may try Sanhok or Vikendi if you face frequents DDoS attacks or server freezes in the aforementioned maps to avoid losing your points since your main goal is to push rank.

@onyx dagger ok
@next cypress Alright.

[graceful silo]

Can You Please Provide me a link where we can submit inappropriate YouTube channels?

[onyx dagger]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @graceful silo:

▫️ http://bit.ly/37Lgfbm

[undone stag]

@onyx dagger bro what about 15.8 mb in game update??

[onyx dagger]

Its a Bug Fixation update, @undone stag.