#questions | PUBG MOBILE | Page 1067

polar marshBOT Sep 26, 2020, 4:11 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel wing Sep 26, 2020, 4:11 PM

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Already done all of them @spring zephyr
I dont have a low end device

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My connection is very good

formal crest Sep 26, 2020, 4:12 PM

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Hey, any idea on how to paste on IOS devices ? I need to modify my ingame name

steel wing Sep 26, 2020, 4:12 PM

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Like how

spring zephyr Sep 26, 2020, 4:12 PM

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@steel wing Repair your game and uninstall resource pack.

storm willow Sep 26, 2020, 4:12 PM

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@formal crest try shift keyboard from AppStore

steel wing Sep 26, 2020, 4:12 PM

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I have done them

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Already

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None of them works

formal crest Sep 26, 2020, 4:13 PM

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@storm willow Nice, i’ll do. Thanks

steel wing Sep 26, 2020, 4:13 PM

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My device is Xiaomi Redmi Note 9 Pro

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The game runs smoothly

sinful echo Sep 26, 2020, 4:13 PM

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hello

storm willow Sep 26, 2020, 4:13 PM

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@formal crest or you can add to keyboard shortcuts and use that to replace in game

sinful echo Sep 26, 2020, 4:14 PM

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I want to help

steel wing Sep 26, 2020, 4:14 PM

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Or install Stylish Text

storm flumeBOT Sep 26, 2020, 4:14 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @sinful echo. Remember to read through #faq before asking questions in the support channels.

sinful echo Sep 26, 2020, 4:16 PM

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Please help me
My name was normal in the beginning but it has spread
I want a name change card but I don't have it and I can't buy uc

steel wing Sep 26, 2020, 4:16 PM

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@sinful echo if you don't have any questions move to #chat

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@sinful echo if you don't have any questions move to #chat

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My bad my connection caused this spam*

sinful echo Sep 26, 2020, 4:17 PM

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The name insulted spread in my country

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please help me or give me rename card

steel wing Sep 26, 2020, 4:18 PM

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@sinful echo join a crew which has been once registered in Crew Challange there you can collect 30 crew points a week once you collect totally 200 crew points you can buy a Rename Card in Crew Shop

sinful echo Sep 26, 2020, 4:18 PM

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i dont have any crew

steel wing Sep 26, 2020, 4:18 PM

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Join one

sinful echo Sep 26, 2020, 4:18 PM

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how

steel wing Sep 26, 2020, 4:18 PM

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@storm willow could you help me with my issue

sinful echo Sep 26, 2020, 4:18 PM

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all crews has full

storm willow Sep 26, 2020, 4:19 PM

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@steel wing yes?

sinful echo Sep 26, 2020, 4:19 PM

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where is the moderator

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please help me

stoic saffron Sep 26, 2020, 4:19 PM

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@steel wing I want to inquire about an order

steel wing Sep 26, 2020, 4:20 PM

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When I land I dont see or hear enemy
I just see them when I get killed 😖@storm willow

storm willow Sep 26, 2020, 4:20 PM

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@sinful echo Do not ask for in game items

steel wing Sep 26, 2020, 4:20 PM

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I doesn't last that long but enough to lose the game

sinful echo Sep 26, 2020, 4:20 PM

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why

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@storm willow please i cant buy uc to get rename card

steel wing Sep 26, 2020, 4:20 PM

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@sinful echo move to #chat ortherwise you can get muted or even a ban

storm willow Sep 26, 2020, 4:20 PM

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Repair/reinstall app- @steel wing If problem persist report in #old

stone drift Sep 26, 2020, 4:21 PM

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Hey guys, I reported a cheater 1 week ago , and I send a link to his YouTube channel because he is promoting the hack subscription on it , and all of his videos on that channel of him playing with the hack and bragging how he got conqueror ang ranking 98 on the Middle East server in 5 days. In-game customers service replay was OK, he is Highly suspicious but the cheating behavior not confirmed yet!
Is this for real PUBGM !!!!!!!

steel wing Sep 26, 2020, 4:21 PM

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Ive done that multiple times

storm willow Sep 26, 2020, 4:21 PM

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@sinful echo if you can’t buy, then don’t change. Asking for ingame items here is against #735483472432594994

storm flumeBOT Sep 26, 2020, 4:22 PM

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Hello, @stone drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

steel wing Sep 26, 2020, 4:22 PM

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@stone drift PUBG team is working on baning cheaters they are doing their best just be patient

storm flumeBOT Sep 26, 2020, 4:22 PM

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YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @stone drift:

:white_small_square: http://bit.ly/37Lgfbm

stoic saffron Sep 26, 2020, 4:22 PM

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@steel wing Can you help me with something

steel wing Sep 26, 2020, 4:22 PM

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Yes?

stoic saffron Sep 26, 2020, 4:22 PM

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@steel wing I want to inquire about an order

steel wing Sep 26, 2020, 4:22 PM

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Yea?

polar marshBOT Sep 26, 2020, 4:23 PM

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@stoic saffron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stone drift Sep 26, 2020, 4:31 PM

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@steel wing , bro I think you’re leaving in another planet or something like this. Now days in every game on Europe and Middle East servers there are easily more than 4 squads full hacks teams in every game you play. I’ll not be paitent this is insane . I only regret the time and money that I spent on this garbage Anti-cheating system . Anyone with a computer can hack this game and disconnecting the server lagging it for everyone else for easy win.

night cloak Sep 26, 2020, 4:32 PM

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Hey!Why is my avatar from social media is dimly?

storm flumeBOT Sep 26, 2020, 4:33 PM

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Hello, @stone drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak Sep 26, 2020, 4:33 PM

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Hey!Why is my avatar from social media is dimly?
@night cloak Resolution probably.

stone drift Sep 26, 2020, 4:33 PM

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In this moment I’m recording a full squad of cheaters playing with magic bullets all of them now has 13 kills . (:

night cloak Sep 26, 2020, 4:33 PM

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@night cloak resolution is good

crimson imp Sep 26, 2020, 4:34 PM

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@stone drift same bro, I deeply regret spending over 200$ on this game. That money could have gotten me so many good AAA games on PC. This game is unplayable because of the hackers.

night cloak Sep 26, 2020, 4:35 PM

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In this moment I’m recording a full squad of cheaters playing with magic bullets all of them now has 13 kills . (:
@stone drift The message you were pinged in, told you what to do. PUBGM's banning millions of cheaters weekly. Report them ingame with the "Report" button or use the link given above.

crimson imp Sep 26, 2020, 4:35 PM

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I also reported them with proof at cheater reports dot cc but two weeks passed and nothing happened. I recently checked their IDs and one of they managed to reach conqueror last season with 7+ K/D.

night cloak Sep 26, 2020, 4:36 PM

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@crimson imp They will eventually ban the reported Cheaters if you got enough proof. keep in mind their team is slightly slowed down because of Covid-19.

stone drift Sep 26, 2020, 4:36 PM

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@crimson imp bro , you are lucky, I spent more than 10K US. I feel so bad.

steel wing Sep 26, 2020, 4:36 PM

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@stone drift trust me I've met more than you but I couldn't do anything

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📎 Screenshot_2020-08-26-16-15-51-652_com.tencent.ig.jpg

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Just be patient 😉

vagrant forum Sep 26, 2020, 4:41 PM

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They are banning millions every week. Do your part and let the security team do theirs.

grim forum Sep 26, 2020, 4:44 PM

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Who is here having problems with them joystick like it moves all by itself when u don’t want to

storm flumeBOT Sep 26, 2020, 4:47 PM

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Hello, @glacial quartz!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum Sep 26, 2020, 4:47 PM

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It moves without even touching? @grim forum

ionic sparrow Sep 26, 2020, 4:53 PM

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Can I get Korean pubg?

storm flumeBOT Sep 26, 2020, 4:54 PM

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We provide support only for the global English version of PUBG MOBILE here.

ionic sparrow Sep 26, 2020, 4:54 PM

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no I mean how to get it

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@celest shadow

vagrant forum Sep 26, 2020, 4:54 PM

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I'm sure you can find the answer to that on Google.

ionic sparrow Sep 26, 2020, 4:54 PM

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is it legal to get it

night cloak Sep 26, 2020, 5:00 PM

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the korean version was not in the list of illegal apps

stone drift Sep 26, 2020, 5:00 PM

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Can we play using VPN apps to change our location? Far away from the Arabs and pakistanis hackers? Because this is the only way to play a good game without these noobs .
Because you’re AntiCheating system doing nothing and all of my statistics ruined by the hackers .

night cloak Sep 26, 2020, 5:00 PM

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so you are free to go for kr NadekoWhat @ionic sparrow

ionic sparrow Sep 26, 2020, 5:00 PM

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Can’t find it on google

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All says it’s fake

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Thanks for the confirmation though

night cloak Sep 26, 2020, 5:01 PM

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you can find tutorials on yt @ionic sparrow

vagrant forum Sep 26, 2020, 5:01 PM

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Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @stone drift.

ionic sparrow Sep 26, 2020, 5:01 PM

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Yh comments say it’s fake

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And doesn’t work

night cloak Sep 26, 2020, 5:01 PM

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oh

ionic sparrow Sep 26, 2020, 5:01 PM

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😭

glacial bramble Sep 26, 2020, 5:01 PM

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Is servers under maintenance?

night cloak Sep 26, 2020, 5:02 PM

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give this a read its quite simple

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have a nice day

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@ionic sparrow

ionic sparrow Sep 26, 2020, 5:02 PM

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Yh?

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Give what a read

night cloak Sep 26, 2020, 5:03 PM

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the above msg?

polar marshBOT Sep 26, 2020, 5:03 PM

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@stuck goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 26, 2020, 5:03 PM

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oh

ionic sparrow Sep 26, 2020, 5:03 PM

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Oh

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Have a nice day

night cloak Sep 26, 2020, 5:04 PM

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@ionic sparrow did you find it?

ionic sparrow Sep 26, 2020, 5:04 PM

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Nope

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The way to get it is use vpn then connect to Korea and download it

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My friend just told me

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Well bye 👋🏽

night cloak Sep 26, 2020, 5:05 PM

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oh

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cool take care then

sick tide Sep 26, 2020, 5:05 PM

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Helloi

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I have one doubt

stone drift Sep 26, 2020, 5:06 PM

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@glacial bramble No , the new hack can disconnect the server for everyone. the cheater will play and win the game and you will be like me here shouting for help . (:

glacial bramble Sep 26, 2020, 5:06 PM

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@glacial bramble No , the new hack can disconnect the server for everyone. the cheater will play and win the game and you will be like me here shouting for help . (:
@stone drift lool

oak path Sep 26, 2020, 5:06 PM

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For Iphone, you gotta change change account location. And for android, multiple websites offer offline installer. However, best is to change location via some app and then search at playstore

late seal Sep 26, 2020, 5:20 PM

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Why does pubg allow people to rank an npt update the game

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Most people on leader are ranking on the older version

night cloak Sep 26, 2020, 5:20 PM

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Any ping issue fix)

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wt

ashen stag Sep 26, 2020, 5:22 PM

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Search on yt

jovial hemlock Sep 26, 2020, 5:32 PM

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When will it come pay load mode 2.0

formal crest Sep 26, 2020, 5:35 PM

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It’s just to get matched to different server, then you turn it off, not a big deal

vagrant forum Sep 26, 2020, 5:35 PM

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The date has not been announced, @jovial hemlock.

stone drift Sep 26, 2020, 5:36 PM

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It’s just to get matched to different server, then you turn it off, not a big deal
@formal crest
@vagrant forum
Is it true?

polar marshBOT Sep 26, 2020, 5:36 PM

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@hoary oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum Sep 26, 2020, 5:36 PM

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We do not recommend the usage of VPN at all.

formal crest Sep 26, 2020, 5:38 PM

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It’s not recommended to play the whole game with vpn turned on.

stone drift Sep 26, 2020, 5:38 PM

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😆 good bye PUBGM, maybe If I became a hacker I’ll play it again. 👍🏼

vagrant forum Sep 26, 2020, 5:38 PM

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We do not recommend the usage of VPN at all.

formal crest Sep 26, 2020, 5:38 PM

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Thx Chan

patent thunder Sep 26, 2020, 5:41 PM

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this hacker thing is never going to endin each game there are more hacker. I report them and pubg does nothing. and these players are already in conqueror

📎 20200925_193344.mp4

jagged scarab Sep 26, 2020, 5:43 PM

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Hi😔

storm flumeBOT Sep 26, 2020, 5:43 PM

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Hello, @patent thunder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

jagged scarab Sep 26, 2020, 5:45 PM

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Is there an official here that I can contact by phone? An urgent matter

storm flumeBOT Sep 26, 2020, 5:45 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @jagged scarab. Remember to read through #faq before asking questions in the support channels.

jagged scarab Sep 26, 2020, 5:46 PM

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I will ask my question and cliche on your own

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📎 Screenshot_------_com.tencent.ig.jpg 📎 IMG__.jpg

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On my birthday I got this gift 💔

neat trellis Sep 26, 2020, 5:48 PM

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Hello

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I need help

storm flumeBOT Sep 26, 2020, 5:48 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @neat trellis. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Sep 26, 2020, 5:48 PM

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@jagged scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path Sep 26, 2020, 5:48 PM

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Nice kek

patent thunder Sep 26, 2020, 5:48 PM

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@storm flume I already report it and pubg does nothing.

celest shadow Sep 26, 2020, 5:48 PM

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Nice cake.

cunning ruin Sep 26, 2020, 5:48 PM

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Hey can anyone guide me regarding installation of 7.1 gameloop?

iron basin Sep 26, 2020, 5:48 PM

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@lime juniper why you guys limited users reports so that cheaters can push safely??

polar marshBOT Sep 26, 2020, 5:48 PM

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@neat trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Sep 26, 2020, 5:48 PM

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You can now access #emulator-chat and #emulator-support, @cunning ruin. Revert this at any time by sending .emulator in #481204134859505684.

cunning ruin Sep 26, 2020, 5:49 PM

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Any mod willing to help me out for a clean installation?

sick shale Sep 26, 2020, 5:49 PM

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@cunning ruin check the message above...

cunning ruin Sep 26, 2020, 5:49 PM

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Yeah I sent a text in that channel

patent thunder Sep 26, 2020, 5:49 PM

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This season alone I have more than 20 videos of hacker killing me. and I report them I send all the tests and they do nothing. and the worst thing is to see that they reach conqueror

cunning ruin Sep 26, 2020, 5:49 PM

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It's actually dead

sick shale Sep 26, 2020, 5:50 PM

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It's not, just state your problem with details and wait for the answer

cunning ruin Sep 26, 2020, 5:50 PM

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I'm asking for help installing the 7.1 version

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And I have to do it in like 10 mins

iron basin Sep 26, 2020, 5:50 PM

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@cunning ruin whats the issue?

cunning ruin Sep 26, 2020, 5:51 PM

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How do I get it, also do I have to delete prev gameloop

vagrant forum Sep 26, 2020, 5:51 PM

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Only a few staff members are good with emulator related queries, @cunning ruin.

cunning ruin Sep 26, 2020, 5:51 PM

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Yeah well

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There was this medium Core person

storm flumeBOT Sep 26, 2020, 5:52 PM

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Hello, @ebon ravine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

patent thunder Sep 26, 2020, 5:55 PM

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( Hacker ID 6818437810 ) have another video of another hacker killing me. and pubg does nothing. This is frustrating, I have more than 20k invested in my account and I am trying to become a conqueror so that these hackers come to kill me and the game takes 40 points

📎 20200922_232558.mp4

ebon ravine Sep 26, 2020, 5:57 PM

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📎 Screenshot_20200926-204223_PUBG_MOBILE.jpg

storm flumeBOT Sep 26, 2020, 6:03 PM

#

Hello, @patent thunder @ebon ravine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pure raft Sep 26, 2020, 6:05 PM

#

Please what time does the conqueror server resets?

ebon ravine Sep 26, 2020, 6:06 PM

#

📎 PUBG_MOBILE_2020-09-26-20-41-04_001.mp4

polar marshBOT Sep 26, 2020, 6:06 PM

#

@grim beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum Sep 26, 2020, 6:07 PM

#

Sharing those here won't get them banned, @ebon ravine. The Discord staff aren't the ones who ban cheaters. Please report them in-game or through the link provided above.

pure raft Sep 26, 2020, 6:07 PM

#

what time does the conqueror server resets?

little quiver Sep 26, 2020, 6:08 PM

#

Hi

#

Anyone there ?

frosty garnet Sep 26, 2020, 6:08 PM

#

Yes

little quiver Sep 26, 2020, 6:09 PM

#

How u doing ?

#

I wanna report a player but the channel is read only

vagrant forum Sep 26, 2020, 6:10 PM

#

The channel is currently closed and will be opened in the near future. Please report them in-game and via the official website till then, @little quiver.
http://cheater-report.pubgm.cc/

sick shale Sep 26, 2020, 6:10 PM

#

@pure raft 00:00 UTC

little quiver Sep 26, 2020, 6:11 PM

#

Within 2 days I’ve faced him 4 times reported every game and still playing and streaming

regal marten Sep 26, 2020, 6:13 PM

#

need help eralier i dnt get any system management notice but now its giving me why i m 18+ but i got only 3hours to play

vagrant onyx Sep 26, 2020, 6:15 PM

#

@regal marten cant change that sorry
You have to wait between 30-60 days to change again

regal marten Sep 26, 2020, 6:16 PM

#

what to do @vagrant onyx

#

what to change

vagrant onyx Sep 26, 2020, 6:16 PM

#

@regal marten nothing can be done

#

You can contact customer care about it

regal marten Sep 26, 2020, 6:17 PM

#

You have to wait between 30-60 days to change again you said me asking what to change @vagrant onyx

unkempt spruce Sep 26, 2020, 6:17 PM

#

📎 Screenshot_2020-09-26-23-45-07-442_com.twitter.android.jpg

vagrant onyx Sep 26, 2020, 6:18 PM

#

@regal marten can you go to there and take screen shoot

regal marten Sep 26, 2020, 6:18 PM

#

@vagrant onyx ss of what

tawny orchid Sep 26, 2020, 6:18 PM

#

شركه فاشل

vagrant onyx Sep 26, 2020, 6:18 PM

#

@regal marten age was set to 18 or below ?

subtle pier Sep 26, 2020, 6:18 PM

#

Look at my account this thailander hacked my account earlier and im still on pubg costumer service my 580k bp, my 22k silver coins and my 10k UC 😕😭💔

📎 image0.png

tawny orchid Sep 26, 2020, 6:19 PM

#

📎 image.png

vagrant onyx Sep 26, 2020, 6:19 PM

#

@tawny orchid english only
that one of the rule

subtle pier Sep 26, 2020, 6:19 PM

#

Guys please report my account has been hacked

vagrant onyx Sep 26, 2020, 6:19 PM

#

@tawny orchid its say user has been marked as suspicion

regal marten Sep 26, 2020, 6:19 PM

#

@vagrant onyx there is yes no option?

subtle pier Sep 26, 2020, 6:19 PM

#

I just want your help so it will recover it fast and mark suspicious

vagrant onyx Sep 26, 2020, 6:20 PM

#

@regal marten yes

dark rune Sep 26, 2020, 6:20 PM

#

.

tawny orchid Sep 26, 2020, 6:20 PM

#

بوت ابن قاحب زاي الشركه

storm flumeBOT Sep 26, 2020, 6:20 PM

#

Please do not use languages other than English, @tawny orchid. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

vagrant forum Sep 26, 2020, 6:20 PM

#

They were never banned, @tawny orchid.

regal marten Sep 26, 2020, 6:20 PM

#

there mine is no @vagrant onyx

vagrant onyx Sep 26, 2020, 6:21 PM

#

@vagrant onyx there is yes no option?
@regal marten if you set it NO than you cant play more than 4-6 hour in 1 day
than if you set Yes you can play normal
( its was set for health care of player and the one who are below 18 age )

obsidian frost Sep 26, 2020, 6:22 PM

#

Everything is small on my screen and sensitivity higher than max can't be changed

subtle pier Sep 26, 2020, 6:22 PM

#

Guys can you help me just report my account please so he wouldn’t spend my BP silvercoins and my UC this is the my game ID that he hacked 5891939587

regal marten Sep 26, 2020, 6:22 PM

#

okay thank you for the information @vagrant onyx

night cloak Sep 26, 2020, 6:23 PM

#

@subtle pier please read through #735483472432594994 and stop repeating yourself all day, we cannot help you any further with this issue, account security is your own responsibility.

tawny orchid Sep 26, 2020, 6:23 PM

#

📎 image.png

wide wharf Sep 26, 2020, 6:23 PM

#

What???

tawny orchid Sep 26, 2020, 6:23 PM

#

📎 image.png

dark rune Sep 26, 2020, 6:23 PM

#

@tawny orchid . ذولي يبلعو باند 10 دقائق فقط او يوم

storm flumeBOT Sep 26, 2020, 6:23 PM

#

Please do not use languages other than English, @dark rune. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

tawny orchid Sep 26, 2020, 6:23 PM

#

whay

polar marshBOT Sep 26, 2020, 6:23 PM

#

@dark rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 26, 2020, 6:23 PM

#

@tawny orchid that says user marked as suspicious aka they’re not banned the team are watching over them, to possibly ban them in the future.

vagrant onyx Sep 26, 2020, 6:23 PM

#

@wide wharf you trigger the bot thats why

vagrant forum Sep 26, 2020, 6:24 PM

#

@wide wharf, the reported players' accounts are investigated. If a violation is found, they are suspended.

obsidian frost Sep 26, 2020, 6:24 PM

#

Can someone help me fix my game please

tawny orchid Sep 26, 2020, 6:24 PM

#

@dark rune لا اخي دول اخدو باند امبارح وتفك النهارد

storm flumeBOT Sep 26, 2020, 6:24 PM

#

Please do not use languages other than English, @tawny orchid. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

subtle pier Sep 26, 2020, 6:24 PM

#

@night cloak your just going to open your pubg mobile and report my hacked account 5891939587 and ill stop please

obsidian frost Sep 26, 2020, 6:24 PM

#

Iv been asking around for a month now no reply

night cloak Sep 26, 2020, 6:25 PM

#

@obsidian frost what’s the issue with your game ?

obsidian frost Sep 26, 2020, 6:25 PM

#

Everything is small and sensitivity is above max and cant be changed

tawny orchid Sep 26, 2020, 6:26 PM

#

whay bot

night cloak Sep 26, 2020, 6:26 PM

#

@tawny orchid please stop saying the word “ban”

tawny orchid Sep 26, 2020, 6:26 PM

#

@night cloak

#

📎 image.png

quick hazel Sep 26, 2020, 6:26 PM

#

Someone hackedf my facebook account and unlinked it from my pubg. Now i got my facebook account back but when I sign in it shows new account. Please help me get my old account back. My id is 575492393

sand path Sep 26, 2020, 6:27 PM

#

@subtle pier don't create disturbance in this channel.

storm flumeBOT Sep 26, 2020, 6:27 PM

#

You can contact the customer service via the game settings, @quick hazel. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Sep 26, 2020, 6:27 PM

#

@tawny orchid they’ve either hacked there way through or they were wrongfully banned and appealed, nothing we can do about it.

subtle pier Sep 26, 2020, 6:27 PM

#

Then what is the purpose of this channel?

chilly wren Sep 26, 2020, 6:28 PM

#

huh

sand path Sep 26, 2020, 6:28 PM

#

Not for begging

night cloak Sep 26, 2020, 6:28 PM

#

@obsidian frost have you tried a routine repair, restarting device, re installing and clearing app cache ?

obsidian frost Sep 26, 2020, 6:28 PM

#

Done everything @night cloak

night cloak Sep 26, 2020, 6:29 PM

#

@obsidian frost unfortunately that’s out of our hands, Kindly created a detailed report in #old. Please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

obsidian frost Sep 26, 2020, 6:29 PM

#

📎 Screenshot_20200926_202923_com.tencent.ig.jpg

steep cloak Sep 26, 2020, 6:29 PM

#

Hello, I have a problem.I gave a person a way to access my account in PUBG "via email", but he linked the account to his Facebook account, how can I cancel that?

night cloak Sep 26, 2020, 6:30 PM

#

@steep cloak contact in game support.

storm flumeBOT Sep 26, 2020, 6:30 PM

#

You can contact the customer service via the game settings, @steep cloak. Refer to subpoint 5.3 in #faq for further instructions.

quick hazel Sep 26, 2020, 6:31 PM

#

I tried in game customer care but it wasn't helpful

steep cloak Sep 26, 2020, 6:32 PM

#

@steep cloak contact in game support.
@night cloak Do not respond to me

night cloak Sep 26, 2020, 6:32 PM

#

@quick hazel only in game support can help with account related issues, be sure to explain your issue in detail then wait patiently.

#

@steep cloak may I see a picture of the last message your support agent sent you?

steep cloak Sep 26, 2020, 6:32 PM

#

Is there another solution?

night cloak Sep 26, 2020, 6:32 PM

#

No.

celest shadow Sep 26, 2020, 6:37 PM

#

You can manually unlink the unauthorised linked Facebook account, provided that it has been linked to your PUBG MOBILE account for 21 days ― will take 7 days to process and be unlinked, @steep cloak. Should the unauthorised user access your PUBG MOBILE account through the Facebook account at any given time within the 7 day unlinking period, it will cancel it.

If that occurs, then you are advised to contact the in-game customer service for further assistance. Please let them know about your issue and that you wish to unlink the unauthorised Facebook account.

#

You may refer to the subpoint 2.5 in the #faq channel for further instructions and information on how to manually unlink a social media account, @steep cloak.

untold idol Sep 26, 2020, 6:46 PM

#

Fix server glitch

tacit heart Sep 26, 2020, 6:47 PM

#

After 23th september we can not enter game in Iran without VPN
Please fix this problem for us

limpid token Sep 26, 2020, 6:47 PM

#

hi guys can someone please help me with gameloop my pc is very good but when i enter a match and open scope it's not smooth and when there is a close fight it also not smooth i feel i play on 45fps ... + my settings : Smooth > Extreme

storm flumeBOT Sep 26, 2020, 6:47 PM

#

You can now access #emulator-chat and #emulator-support, @limpid token. Revert this at any time by sending .emulator in #481204134859505684.

celest shadow Sep 26, 2020, 6:47 PM

#

Please use the #emulator-support channel instead, @limpid token.

limpid token Sep 26, 2020, 6:48 PM

#

sorry

night cloak Sep 26, 2020, 6:49 PM

#

@tacit heart Kindly created a detailed report in #old. kindly provide the following details with your report:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

polar marshBOT Sep 26, 2020, 6:53 PM

#

@dusky zephyr:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steep cloak Sep 26, 2020, 7:00 PM

#

@celest shadow i don't know the one who connect his account , what can i do ? please help me

elfin canopy Sep 26, 2020, 7:03 PM

#

What's the issue, @steep cloak?

steep cloak Sep 26, 2020, 7:04 PM

#

@elfin canopy Hello, I have a problem. I gave someone a way to access my account in Bebji "via email", but he linked the account to his Facebook account, how can I cancel that?

elfin canopy Sep 26, 2020, 7:06 PM

#

Please do not share your account credentials with anyone.

You can unlink it by going to in-game settings > basic > top right [linked account]

#

If you login via email, it'll give you option to unlink both of your social media, you can unlink the facebook one afterwards.

steep cloak Sep 26, 2020, 7:08 PM

#

@elfin canopy yes i can log in to my email , can you help me

unkempt spruce Sep 26, 2020, 7:09 PM

#

Someone hackedf my facebook account and unlinked it from my pubg. Now i got my facebook account back but when I sign in it shows new account. Please help me get my old account back. My id is 575492393
@quick hazel

Same here bruh
In-Game Name: BA101乡FLOYD
Player ID: 511673845

elfin canopy Sep 26, 2020, 7:09 PM

#

Please unlink the facebook account, @steep cloak.

storm flumeBOT Sep 26, 2020, 7:10 PM

#

You can contact the customer service via the game settings, @unkempt spruce. Refer to subpoint 5.3 in #faq for further instructions.

steep cloak Sep 26, 2020, 7:10 PM

#

@elfin canopy i told you i cant log in to the facebook account its not mine

elfin canopy Sep 26, 2020, 7:11 PM

#

You don't have to log into facebook account, just log into PUBGM using your email and unlink the facebook account.

#

Go to in-game settings > basic > top right [Linked social media]

polar marshBOT Sep 26, 2020, 7:13 PM

#

@opaque maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quick hazel Sep 26, 2020, 7:13 PM

#

@elfin canopy my facebook account was hacked and someone linked their email id with my pubg and removed my facebook. I got back my facebook today but when i try to login it is a new account. Can I get my account back. My id is 575492393

fallen echo Sep 26, 2020, 7:16 PM

#

@quick hazel your facebook has been unlinked

ripe fable Sep 26, 2020, 7:16 PM

#

Umm something's in my inventory are missing 🥺😭

quick hazel Sep 26, 2020, 7:16 PM

#

@fallen echo yes

storm flumeBOT Sep 26, 2020, 7:16 PM

#

You can contact the customer service via the game settings, @quick hazel. Refer to subpoint 5.3 in #faq for further instructions.

elfin canopy Sep 26, 2020, 7:17 PM

#

What is it, @ripe fable? Did you try restarting?

ripe fable Sep 26, 2020, 7:17 PM

#

@elfin canopy It's a slr skin

#

Green colour

elfin canopy Sep 26, 2020, 7:17 PM

#

Are you sure it wasn't time limited, @ripe fable?

ripe fable Sep 26, 2020, 7:18 PM

#

@elfin canopy It was in rp

#

Not time limited obviously.

stuck sedge Sep 26, 2020, 7:19 PM

#

PUBG MOBILE Play Or not any ban . I'm in India

elfin canopy Sep 26, 2020, 7:20 PM

#

Please post about it in #old, @ripe fable, along with a screenshot, your numeric user identification, your device, the network you're using (WiFi/Cellular) and your region.

steep cloak Sep 26, 2020, 7:20 PM

#

@elfin canopy when I request to unlink the facebook account , the other person logs in and cancels the request

ripe fable Sep 26, 2020, 7:20 PM

#

Umm do you know which season it came?

#

Cause I'll re check if I buyed that season rp or not.

round badger Sep 26, 2020, 7:21 PM

#

i have video of hacker

storm flumeBOT Sep 26, 2020, 7:22 PM

#

Use #activities to look for other PUBG MOBILE players, @fallen echo.

#

Hello, @round badger!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

elfin canopy Sep 26, 2020, 7:22 PM

#

I do not know, @ripe fable, try asking in #pubg-mobile perhaps.

stuck sedge Sep 26, 2020, 7:22 PM

#

PUBG MOBILE Play Or not any ban . I'm in India

#

Hello

ripe fable Sep 26, 2020, 7:24 PM

#

It was in season 8

#

I didn't buyed rp in season 8 😂

#

Sorry for the inconvenience 😂

elfin canopy Sep 26, 2020, 7:25 PM

#

It is alright, no worries.

quick hazel Sep 26, 2020, 7:30 PM

#

When I contacted customer care it said it will take upto 30 days. Will it take that much time?

elfin canopy Sep 26, 2020, 7:31 PM

#

Due to large number of requests, yes, it takes that amount to time

#

Please have patience in the meantime :)

quick hazel Sep 26, 2020, 7:32 PM

#

Will I receive an email? How will I know when I'll get my account back?

elfin canopy Sep 26, 2020, 7:33 PM

#

You may receive some confirmation mail from customer service or you may try checking in-game.

quick hazel Sep 26, 2020, 7:34 PM

#

I'm not able to sign in my original account so should I check the account from which I raised the ccomplaint?

night cloak Sep 26, 2020, 7:34 PM

#

@quick hazel yes.

quick hazel Sep 26, 2020, 7:35 PM

#

Okay thanks

sleek grotto Sep 26, 2020, 7:35 PM

#

‪Hello.. my facebook and email was hacked by someone and i tried to return it back but I couldn’t, i can access my pubg mobile account only by twitter and he still logging in the account so please i can give you any info about my account that proof the account is mine, i spent more than 4000 USD on the account i have to return it back necessary please!‬

night cloak Sep 26, 2020, 7:35 PM

#

@sleek grotto If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

violet mist Sep 26, 2020, 7:35 PM

#

He does not enter the match, throws it to the lobby after 15 seconds and gives -45 from the game after 5 minutes. When will this problem be fixed? Will the lost points be returned?

elfin canopy Sep 26, 2020, 7:36 PM

#

@versed laurel could you record a small clip of the issue? That'd be helpful.

violet mist Sep 26, 2020, 7:36 PM

#

everyone is like this now

elfin canopy Sep 26, 2020, 7:36 PM

#

@violet mist may I have your internet test results?

versed laurel Sep 26, 2020, 7:37 PM

#

Hello. I live in Azerbaijan. I was using the European server firmly. I haven't been able to enter any game for about 4 hours. I log into my account normally, but when I press enter the match, it comes to the login screen and returns to the lobby after 15-20 seconds. And it gives an error. Unable to connect to the server, please try again soon. This was the first time this error happened to me today. Please give some information about this error. And how can I fix this error? Help please

sleek grotto Sep 26, 2020, 7:37 PM

#

@night cloak i dont understand what should i do?

versed laurel Sep 26, 2020, 7:37 PM

#

I have not been able to enter the game for 3-4 hours. It gives server error.

violet mist Sep 26, 2020, 7:38 PM

#

100 mbps fiber optic. this has nothing to do with the internet, and everyone on my team and my team logs into the game this way and throws it back into the lobby. then gives -45 points @elfin canopy

elfin canopy Sep 26, 2020, 7:39 PM

#

What's the issue in giving a screenshot of the internet test results, @violet mist?

versed laurel Sep 26, 2020, 7:39 PM

#

@elfin canopy Helping please . . .

elfin canopy Sep 26, 2020, 7:39 PM

#

@versed laurel could you record a small clip of the issue? That'd be helpful.

versed laurel Sep 26, 2020, 7:40 PM

#

screenshot or video?

sleek grotto Sep 26, 2020, 7:40 PM

#

Can someone help me

elfin canopy Sep 26, 2020, 7:41 PM

#

@versed laurel a video clip.

night cloak Sep 26, 2020, 7:41 PM

#

@sleek grotto contact Facebook to try gain access back to your Facebook.

#

@sleek grotto after that contact in game support to remove the hackers email.

versed laurel Sep 26, 2020, 7:41 PM

#

@elfin canopy

#

Ok

violet mist Sep 26, 2020, 7:41 PM

#

@elfin canopy

📎 Screenshot.png

vapid bough Sep 26, 2020, 7:41 PM

#

Should I pay with hacker or what the game is full of hacker every game there is 8 t 15 hacker

sleek grotto Sep 26, 2020, 7:42 PM

#

@sleek grotto contact Facebook to try gain access back to your Facebook.
@night cloak i tried but he verified the email with his phone number i just want unlink email and facebook and keep my only access now to my account by twitter

night cloak Sep 26, 2020, 7:42 PM

#

@sleek grotto contact in game support.

elfin canopy Sep 26, 2020, 7:42 PM

#

Did you face this once or you're facing this issue from last few hours or quite some time, @violet mist?

sleek grotto Sep 26, 2020, 7:43 PM

#

@night cloak i will thank you

violet mist Sep 26, 2020, 7:43 PM

#

My friend had this problem 1 hour ago, now we have entered the game and encountered this problem. And I looked a little and most people I know have this problem @elfin canopy

#

There is no problem in the lobby but it does not enter the matches and throws it back into the lobby. then negative points come out

elfin canopy Sep 26, 2020, 7:45 PM

#

Please post about it in, #old along with a video clip (if you can get, that'd be really helpful), your Numeric user identification, device, wifi or cellular and your region (country) @violet mist

violet mist Sep 26, 2020, 7:56 PM

#

@elfin canopy I wonder if the outgoing negative points are given back? I descended from ace tier to start of crown 1 tier 😔

elfin canopy Sep 26, 2020, 7:57 PM

#

I do not know, @violet mist, perhaps try asking in-game customer service?

violet mist Sep 26, 2020, 7:58 PM

#

I will write there now ...the game already has a lot of cheats and gives you a maximum of 10 points per game. due to this problem of the game I got minus 60 - 70

crude escarp Sep 26, 2020, 8:03 PM

#

To whom I can write a private message to a moderator?

night cloak Sep 26, 2020, 8:04 PM

#

@crude escarp what is it regarding ?

elfin canopy Sep 26, 2020, 8:04 PM

#

My DMs are open, @crude escarp.

crude escarp Sep 26, 2020, 8:06 PM

#

Thanks

night cloak Sep 26, 2020, 8:09 PM

#

@night cloak did you checked the video

#

??

uncut seal Sep 26, 2020, 8:16 PM

#

Alright, anyone here that I can share my issues with?

night cloak Sep 26, 2020, 8:18 PM

#

@night cloak where did you send it ?

#

@uncut seal yes.

#

Wait i send you again

#

Okay.

polar marshBOT Sep 26, 2020, 8:19 PM

#

@uncut seal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 26, 2020, 8:23 PM

#

@night cloak did you checked out the video??

#

huh

#

You can’t send links just send the video itself.

#

How?

#

I don't have nitro!!

#

📎 image0.png

#

You don’t need nitro the server is level 3.

#

📎 InShot_20200927_020157221.mp4

woven sun Sep 26, 2020, 8:35 PM

#

Why not yet open Bonus Challenge my friend

night cloak Sep 26, 2020, 8:36 PM

#

@night cloak check out the video!

woven sun Sep 26, 2020, 8:37 PM

#

Why not yet open Bonus Challenge my friend

astral thunder Sep 26, 2020, 8:41 PM

#

📎 video0.mov 📎 image1.jpg

night cloak Sep 26, 2020, 8:42 PM

#

@night cloak there’s nothing wrong with that video ?

#

@night cloak dude its so lagging

#

@night cloak i share a handcam!!

#

@astral thunder Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

#

@night cloak please do because that video shows no lag.

#

Okay

#

@woven sun there’s been no information about bonus challenge as of now please wait patiently.

#

@night cloak i will try to send it tomorrow!!!

#

suspicious

#

@night cloak that’s fine, take care!

#

@night cloak thanks buddy

twilit canopy Sep 26, 2020, 8:45 PM

#

error code: I'm getting error code 556793879 please help

#

@torpid quail

night cloak Sep 26, 2020, 8:46 PM

#

@twilit canopy screenshot of the error code please.

twilit canopy Sep 26, 2020, 8:46 PM

#

@night cloak
where do i throw

night cloak Sep 26, 2020, 8:47 PM

#

@twilit canopy you may send the image here.

twilit canopy Sep 26, 2020, 8:47 PM

#

ok

hasty geyser Sep 26, 2020, 8:49 PM

#

Nowadays Pubg is full of hackers. Hackers Vs Hackers, we can only spectate. I have reported too many hackers with video proof but not a single video is viewed by Pubg till now. Claps claps claps

night cloak Sep 26, 2020, 8:50 PM

#

@hasty geyser the team gets thousands of reports a day it’s easier to talk about it then it is to actually review each and every report, if they’re hacking they’ll be banned in the future.

twilit canopy Sep 26, 2020, 8:51 PM

#

2.problem
unknown error please restart your device and try again error code 556793879 @night cloak

📎 IMG_20200926_234951.jpg

night cloak Sep 26, 2020, 8:51 PM

#

In English please.

twilit canopy Sep 26, 2020, 8:51 PM

#

ok

night cloak Sep 26, 2020, 8:51 PM

#

Or a translation.

twilit canopy Sep 26, 2020, 8:51 PM

#

turkey

#

ok

#

problem
network error login failed please check network setting @night cloak

📎 IMG_20200926_121106.jpg

night cloak Sep 26, 2020, 8:52 PM

#

What language do you speak ?

#

Refer to subpoint 3.1 in #735483472432594994 for regional communities.

hasty geyser Sep 26, 2020, 8:54 PM

#

problem
network error login failed please check network setting @night cloak
@twilit canopy
English:
Unknown error. Please restart the device and try again. Error code: 556793879

twilit canopy Sep 26, 2020, 8:55 PM

#

@hasty geyser yes

hollow dust Sep 26, 2020, 8:55 PM

#

Why the game is doing like this sometimes?

📎 Screenshot_-_PUBG_MOBILE.png

night cloak Sep 26, 2020, 8:55 PM

#

@twilit canopy that means there’s a problem with your network, try changing connection or changing your DNS you can refer to #faq subpoint 4.5 on how to change.

hollow dust Sep 26, 2020, 8:55 PM

#

All players are disconnected

#

📎 Screenshot_-_PUBG_MOBILE.png

night cloak Sep 26, 2020, 8:55 PM

#

@hollow dust that’s people DDOSING the server to win the match or just gain points easily.

slender bramble Sep 26, 2020, 8:56 PM

#

when they fix this bro?? @night cloak

#

😪

night cloak Sep 26, 2020, 8:56 PM

#

Fix what ?

twilit canopy Sep 26, 2020, 8:56 PM

#

@night cloak
where exactly is it

slender bramble Sep 26, 2020, 8:56 PM

#

ddos !! attack?? by hackers!!! pubg don't take action?

night cloak Sep 26, 2020, 8:56 PM

#

Kindly created a detailed report in #old, to make the team aware of the issue, @slender bramble.

hollow dust Sep 26, 2020, 8:57 PM

#

@night cloak ok when this issue will be fixed its soo Annoying

night cloak Sep 26, 2020, 8:57 PM

#

@twilit canopy click -> #faq then scroll until you see subpoint 4.5

#

@hollow dust no information.

slender bramble Sep 26, 2020, 8:57 PM

#

am in rop 1000 rank i face this every 3-4 matchs bro

#

i can't push rank .....even hackers also no problems but this tooo crucial

hollow dust Sep 26, 2020, 8:58 PM

#

DDOSING is type of hack ?

#

Or just bug from the servers ?

young hinge Sep 26, 2020, 8:59 PM

#

@night cloak can we see pubgm in Nintendo switch 🙂

hasty geyser Sep 26, 2020, 9:01 PM

#

DDOSING is type of hack ?
@hollow dust

Distributed DoS attack. A distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. Such an attack is often the result of multiple compromised systems (for example, a botnet) flooding the targeted system with traffic.

hollow dust Sep 26, 2020, 9:03 PM

#

Thanks for the information> @hollow dust

Distributed DoS attack. A distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. Such an attack is often the result of multiple compromised systems (for example, a botnet) flooding the targeted system with traffic.
@hasty geyser

#

But it is cost any dangerous for our devices?

hasty geyser Sep 26, 2020, 9:05 PM

#

But it is cost any dangerous for our devices?
@hollow dust

No

hollow dust Sep 26, 2020, 9:05 PM

#

Ok, thanks.

steep depot Sep 26, 2020, 9:07 PM

#

Server crashed in europe 68 players dead in water due to server

earnest notch Sep 26, 2020, 9:08 PM

#

@steep depot there is hack that can do that

final timber Sep 26, 2020, 9:11 PM

#

When bonus challenge will available?

young hinge Sep 26, 2020, 9:12 PM

#

@final timber check pinned message 😀

final timber Sep 26, 2020, 9:12 PM

#

Okay bro

verbal yoke Sep 26, 2020, 9:20 PM

#

yo when will pmco winners get their title?

livid crow Sep 26, 2020, 9:33 PM

#

Hi

#

How to change pubg Email link password any one tell pls @everyone

#

Photo from Mafia Gamer YT

📎 IMG-20200921-WA0006.jpg

night cloak Sep 26, 2020, 9:39 PM

#

@livid crow you cannot.

#

@livid crow you cannot.

livid crow Sep 26, 2020, 9:42 PM

#

@night cloak why cannot change my account,my email 😒

night cloak Sep 26, 2020, 9:42 PM

#

Because it’s currently not apart of the feature.

livid crow Sep 26, 2020, 9:42 PM

#

@night cloak ok thank u

night cloak Sep 26, 2020, 9:45 PM

#

@onyx cairn

#

Do you know anything about PMCO titles for @verbal yoke ?

unkempt portal Sep 26, 2020, 9:52 PM

#

Support?

#

@bold siren

night cloak Sep 26, 2020, 9:55 PM

#

@unkempt portal yes?

unkempt portal Sep 26, 2020, 9:55 PM

#

How i can report a cheater ?.””?

night cloak Sep 26, 2020, 9:55 PM

#

@unkempt portal Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

unkempt portal Sep 26, 2020, 9:56 PM

#

He have vip hack with full skins

#

Ingame reports do nothing to vip hacks ...

#

I have a video

night cloak Sep 26, 2020, 9:59 PM

#

You can use the link to report with video evidence.

polar marshBOT Sep 26, 2020, 10:00 PM

#

@vital star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

violet crater Sep 26, 2020, 10:08 PM

#

@unkempt portal Bro, don’t bother yourself. I have reported so many but nothing happened to them!

polar marshBOT Sep 26, 2020, 10:08 PM

#

@violet crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unkempt portal Sep 26, 2020, 10:13 PM

#

@violet crater yep, reports do nothing for people who pay for hacks...

#

@night cloak i did, hopefully he will get banned ASAP

polar marshBOT Sep 26, 2020, 10:27 PM

#

@meager lake:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

native harbor Sep 26, 2020, 10:35 PM

#

I need to report someone's impulsive behaviour from "PUBG MOBILE TURKEY". Who should I write to? Can someone help?

torn fern Sep 26, 2020, 10:42 PM

#

best smooth gameloop setting?

night cloak Sep 26, 2020, 10:44 PM

#

@native harbor report it to a admin of that discord server.

#

@torn fern you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

native harbor Sep 26, 2020, 10:45 PM

#

@night cloak what if the person I want to report is one of admins of the server?

polar marshBOT Sep 26, 2020, 10:57 PM

#

@cloud raven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 26, 2020, 11:01 PM

#

@native harbor you can contact @merry sandal

native harbor Sep 26, 2020, 11:01 PM

#

thank you @night cloak 👍

night cloak Sep 26, 2020, 11:02 PM

#

@native harbor you’re welcome, sorry for the late reply.

native harbor Sep 26, 2020, 11:02 PM

#

@night cloak you replied, that's the point man 👍

night cloak Sep 26, 2020, 11:03 PM

#

@native harbor sorry mis understanding contact the community team leader.

mighty valve Sep 26, 2020, 11:05 PM

#

I need help

storm flumeBOT Sep 26, 2020, 11:05 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @mighty valve. Remember to read through #faq before asking questions in the support channels.

native harbor Sep 26, 2020, 11:07 PM

#

@night cloak I do not understand. Should I contact @merry sandal or sb else? 😦

polar marshBOT Sep 26, 2020, 11:08 PM

#

@mighty valve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 26, 2020, 11:19 PM

#

@native harbor the community team leader of that server, staff here cannot help with other servers.

native harbor Sep 26, 2020, 11:20 PM

#

@night cloak ok, thx

night cloak Sep 26, 2020, 11:26 PM

#

Apologise for that.

astral gull Sep 26, 2020, 11:45 PM

#

Is Gameloop emulator 7.1 safe?

ionic sparrow Sep 26, 2020, 11:47 PM

#

I’m scared to lose my account I don’t know my Twitter

#

😦

storm flumeBOT Sep 26, 2020, 11:49 PM

#

You can now access #emulator-chat and #emulator-support, @astral gull. Revert this at any time by sending .emulator in #481204134859505684.

ionic sparrow Sep 26, 2020, 11:49 PM

#

What can I do?

night cloak Sep 26, 2020, 11:51 PM

#

@ionic sparrow what’s your issue ?

ionic sparrow Sep 27, 2020, 12:02 AM

#

Well basically I can’t remember the Twitter account I linked my account with and I’m scared to lose my account cause I had so much data in it

#

@night cloak

night cloak Sep 27, 2020, 12:06 AM

#

@ionic sparrow you should have other social media’s linked, also check your emails to see if you’ve received anything from Twitter and try login with that, if none of that works contact in game support.

ionic sparrow Sep 27, 2020, 12:06 AM

#

NO! Ingame support is useless

#

I can never talk to real people

#

The bots always close the so called conversation

night cloak Sep 27, 2020, 12:08 AM

#

Then you’ve either been given the correct answer or you’ve explained your issue wrong.

#

We cannot help you with account related issues on in game support can.

burnt igloo Sep 27, 2020, 12:16 AM

#

When will be the bonus challenge will be open for indian players

ionic sparrow Sep 27, 2020, 12:20 AM

#

I linked with my email I should be fine right? @night cloak

night cloak Sep 27, 2020, 12:25 AM

#

@ionic sparrow you should link another social media, as the email login feature is in beta and has a lot of bugs.

#

@burnt igloo no ETA.

rose vale Sep 27, 2020, 12:32 AM

#

Is there anyway to use uc to buy a person the royal pass?

night cloak Sep 27, 2020, 12:33 AM

#

@rose vale no.

polar marshBOT Sep 27, 2020, 12:34 AM

#

@crimson bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen gazelle Sep 27, 2020, 12:39 AM

#

Where can I report cheaters with video evidence now ?

verbal void Sep 27, 2020, 12:40 AM

#

I don't even know what to explain about it, now besides these abortion remnants, they are not ashamed of being a team in a solo match, they are still conquerors. I still hope that some COMPETENT being, I repeat COMPETENT will banish such an attitude because if you can see it on the banned list, there is none for team building. I hope developers have a good night's sleep knowing that your game is failing

📎 Screenshot_20200926-213523_PUBG_MOBILE.jpg 📎 Screenshot_20200926-213521_PUBG_MOBILE.jpg 📎 Screenshot_20200926-213414_PUBG_MOBILE.jpg 📎 Screenshot_20200926-210925_PUBG_MOBILE.jpg

harsh siren Sep 27, 2020, 12:41 AM

#

I made the purchase and put the wrong PUBG Mobile game ID for my other account, and I did not use anything from them and I have the complete purchase transaction receipt and all the details can i retrieve the process and return the purchase on my ID ?

night cloak Sep 27, 2020, 12:42 AM

#

@keen gazelle Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

#

@harsh siren did you purchase on midasbuy ?

harsh siren Sep 27, 2020, 12:42 AM

#

Yes

polar marshBOT Sep 27, 2020, 12:42 AM

#

@verbal void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 27, 2020, 12:43 AM

#

Contact midasbuy for that then @harsh siren

#

@verbal void report them via the built in reporting system.

pearl notch Sep 27, 2020, 12:44 AM

#

How to buy prime membership because pubg Mobile remove from India play store
It's shows payment error

night cloak Sep 27, 2020, 12:44 AM

#

@pearl notch you don’t.

harsh siren Sep 27, 2020, 12:44 AM

#

@night cloak I accessed their feedback and sent an email to them now, can I do anything else?

night cloak Sep 27, 2020, 12:45 AM

#

@harsh siren not to my understanding, you need to talk to Midasbuy for questions relating.

harsh siren Sep 27, 2020, 12:46 AM

#

@night cloak can you tell me how ?

night cloak Sep 27, 2020, 12:47 AM

#

Help@midasbuy.com

worldly basin Sep 27, 2020, 12:52 AM

#

Anyone else with 3D Touch issues?

finite valve Sep 27, 2020, 1:02 AM

#

I have a problem with my audio in the game. When opening the microphone stops listening to the game, I don't hear any steps or shots, this happened after the update of iOS 14.0.1 ☹️

night cloak Sep 27, 2020, 1:02 AM

#

@finite valve Kindly created a detailed report in #old. please provide the following details in your report:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

While you wait for a fix try changing your DNS, you can refer to #faq subpoint 4.5 in instruction how, set DNS 1 to 1.1.1.2 set DNS 2 to 1.0.0.1

polar marshBOT Sep 27, 2020, 1:05 AM

#

@hollow geyser:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

scenic rampart Sep 27, 2020, 1:22 AM

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Why PUBGm support are useless ?

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I requested them twice to remove my hacked Twitter account from pubg account

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and they keep saying to try recover it, but Twitter didn't reply to all my email since 3 weeks ago

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why they can't just remove, I have my Facebook linked aswell and Email with password linked

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wtffff

night cloak Sep 27, 2020, 1:24 AM

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@scenic rampart you emailed them ?

spring abyss Sep 27, 2020, 1:25 AM

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Why the game is doing like this sometimes?
@hollow dust here hxxxs://www.youtube.com/watch?v=thelN952eb8&feature=youtu.be replace xxx with ttp

scenic rampart Sep 27, 2020, 1:25 AM

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@night cloak I contacted PUBG via ingame

spring abyss Sep 27, 2020, 1:25 AM

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new hack cheattt server they disconnect all playerrr

scenic rampart Sep 27, 2020, 1:26 AM

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and Twitter I filled a ticket on their website

night cloak Sep 27, 2020, 1:26 AM

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@scenic rampart what was the last message the support agent messaged you ?

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@spring abyss Kindly created a detailed report in #old.

scenic rampart Sep 27, 2020, 1:27 AM

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who is Shane ?

night cloak Sep 27, 2020, 1:27 AM

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Agent*

spring abyss Sep 27, 2020, 1:27 AM

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@night cloak y should watch it and send it to the team bcz that methode bcome popular

night cloak Sep 27, 2020, 1:28 AM

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@spring abyss feel free to send the video here.

spring abyss Sep 27, 2020, 1:28 AM

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@night cloak hxxxs://www.youtube.com/watch?v=thelN952eb8&feature=youtu.be replace xxx with ttp

scenic rampart Sep 27, 2020, 1:28 AM

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We have checked the details provided by you and seems the hacler hacked your Twitter account and got access in game. As your social Media account is hacked, we request you to get access to make that Social media account secured

night cloak Sep 27, 2020, 1:28 AM

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Or via #old, it’ll make the PUBGM team aware.

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@spring abyss #old post the real link there.

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@scenic rampart If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

spring abyss Sep 27, 2020, 1:29 AM

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@night cloak cannot your discord filter delete it

night cloak Sep 27, 2020, 1:29 AM

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@spring abyss not in #old.

scenic rampart Sep 27, 2020, 1:30 AM

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They send me back to Twitter

night cloak Sep 27, 2020, 1:30 AM

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@scenic rampart they want you to regain access back to your Twitter account.

granite vale Sep 27, 2020, 1:31 AM

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My account is hacked

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Can any one help me

scenic rampart Sep 27, 2020, 1:31 AM

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if I cant get any responde from Twitter, remove goddammit

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I wasted 2k pounds on my account is this is the support I get

granite vale Sep 27, 2020, 1:32 AM

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Sine 20/8/2020

night cloak Sep 27, 2020, 1:32 AM

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@granite vale answer still has not changed.

📎 image0.png

spring abyss Sep 27, 2020, 1:32 AM

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@night cloak done y can watch it

night cloak Sep 27, 2020, 1:32 AM

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No need for me to watch it I’m already aware.

granite vale Sep 27, 2020, 1:33 AM

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Is anyone working for pubg here

night cloak Sep 27, 2020, 1:33 AM

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@scenic rampart you’ll get a response from Twitter.

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@granite vale no.

short eagle Sep 27, 2020, 1:34 AM

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@granite vale only customer service can help you. Dont repeat questions if you have been answered

granite vale Sep 27, 2020, 1:34 AM

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I know

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📎 image0.png

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That is the answer

night cloak Sep 27, 2020, 1:34 AM

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Refer to subpoint 3.1 in #735483472432594994 for regional communities.

granite vale Sep 27, 2020, 1:34 AM

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After 30 days

hollow dust Sep 27, 2020, 1:35 AM

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@hollow dust here hxxxs://www.youtube.com/watch?v=thelN952eb8&feature=youtu.be replace xxx with ttp
@polz#٢٧٢٠
Thanks, now i got it.

jovial cedar Sep 27, 2020, 1:39 AM

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ID 5130503693 is using ESP and auto aim in Miramar right now

night cloak Sep 27, 2020, 1:42 AM

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@jovial cedar you know where to find the link.

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#questions message

neat plaza Sep 27, 2020, 1:45 AM

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Hello, why don't i find flare gun nowadays, is it removed @here
I am wandering since ages

night cloak Sep 27, 2020, 1:46 AM

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@neat plaza which map?

neat plaza Sep 27, 2020, 1:46 AM

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Erangel

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2.0

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And I haven't seen any flare shot in the sky too since new update,

scenic rampart Sep 27, 2020, 1:48 AM

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they been removed

frozen nimbus Sep 27, 2020, 1:48 AM

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Donde reportan los aces

night cloak Sep 27, 2020, 1:48 AM

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Hmm someone reported that a couple days ago As well, it wasn’t added in the patch notes.

neat plaza Sep 27, 2020, 1:48 AM

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Okay

night cloak Sep 27, 2020, 1:48 AM

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@frozen nimbus Please do not use languages other than English, Refer to subpoint 3.1 in #735483472432594994 for regional communities.

neat plaza Sep 27, 2020, 1:48 AM

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Thanks a lot, I thought I needed to use ESP in order to find flare😂😂

night cloak Sep 27, 2020, 1:49 AM

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😂😅

frozen nimbus Sep 27, 2020, 1:49 AM

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here I can report a hacker

neat plaza Sep 27, 2020, 1:50 AM

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Going to sleep, matchmaking taking 3 mins in Asian lobby

night cloak Sep 27, 2020, 1:50 AM

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@frozen nimbus Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

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@neat plaza Asia-Squad-TPP takes 5s in Asian Lobby

woven magnet Sep 27, 2020, 1:56 AM

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Hey

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Any mods?

night cloak Sep 27, 2020, 1:56 AM

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@woven magnet what’s up?

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@woven magnet Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

wheat pebble Sep 27, 2020, 2:00 AM

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📎 Screenshot_2020-09-27-07-28-28-280_com.tencent.ig.jpg

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📎 Screenshot_2020-09-27-07-27-50-191_com.tencent.ig.jpg 📎 Screenshot_2020-09-27-07-28-08-223_com.tencent.ig.jpg

night cloak Sep 27, 2020, 2:00 AM

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@wheat pebble yes ?

wide scarab Sep 27, 2020, 2:04 AM

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Hack live Facebook
Name: DMRصح

📎 cb035a6f5b87e755.jpg

serene bear Sep 27, 2020, 2:04 AM

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@polar marsh
Due to ban in india,,server is not connecting...

We can use VPN??

If I use VPN will I get banned..???

night cloak Sep 27, 2020, 2:05 AM

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@serene bear Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

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@wide scarab please report them via Facebook

wide scarab Sep 27, 2020, 2:06 AM

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This is not my business, I just have to tell you@night cloak

scenic rampart Sep 27, 2020, 2:07 AM

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is indian people fault

wide scarab Sep 27, 2020, 2:07 AM

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It violates pubg rules@night cloak

scenic rampart Sep 27, 2020, 2:07 AM

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Indian government saw income taxes went down, because people stop going to work because of PUBG

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so this was inevitable

night cloak Sep 27, 2020, 2:07 AM

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@wide scarab could you please DM me the stream link.

scenic rampart Sep 27, 2020, 2:07 AM

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every pubg indian player was a "streamer"

sharp mountain Sep 27, 2020, 2:07 AM

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Because pubg was created in China

scenic rampart Sep 27, 2020, 2:08 AM

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🤣

sharp mountain Sep 27, 2020, 2:08 AM

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That's why Indian people dont really like the China Chinese people

scenic rampart Sep 27, 2020, 2:08 AM

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@sharp mountain this ia another fact, India feared about being spied by Chinese apps

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is*

wide scarab Sep 27, 2020, 2:08 AM

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@night cloak i cant comment it (url)

sharp mountain Sep 27, 2020, 2:09 AM

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Not all Indian people like China

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Although Indian Governments dont like the Chinese governments too that's why India ban PUBM

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PUBGM

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civic pivot Sep 27, 2020, 2:12 AM

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What will happen for the lost points due of plane/DDosS hackers? Just lost -45 points bcs of plane hackers? And my 4 rounds win is gone? What now

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Anyone idea?

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Suggestions? Removing game?

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European server is full of arab rats every round 4-5 hacking squads, only thing we can do ingame is run away

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What u guys think?

neat plaza Sep 27, 2020, 2:15 AM

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Yes you are right and arab rats ar very fiere and terrible
They are in every game
80% ESP
40% MAGIC BULLET and auto aim

civic pivot Sep 27, 2020, 2:15 AM

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Yes thats true, and they are proud of being rat and get insulted for their moms, conclusion, what should i do? Or we

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The company is aware of all those cheats for almost 7 seasons

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New season keep coming new items new gun skins keep coming but what about the joy of the game?

neat plaza Sep 27, 2020, 2:16 AM

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Not 7, it's now 8 seasons
We had hackers from.Season 5

civic pivot Sep 27, 2020, 2:16 AM

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Any scriptors here?

sharp mountain Sep 27, 2020, 2:17 AM

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Some Europe Servers had lots of hackers going on

civic pivot Sep 27, 2020, 2:17 AM

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Why is pubg management sleeping while they can create a filter which auto detect players with 40+ kills and overrated headshot kills?

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Is this so hard to script ?

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Why there is no more ingame admins?

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Why am i able to report 3 players each day?

sharp mountain Sep 27, 2020, 2:18 AM

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Some of them use bullet cheat for hackers

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🤦‍♀️

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Some is Aimbot

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🤦‍♀️ damn annoying

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I was shot one time by hackers

night cloak Sep 27, 2020, 2:20 AM

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No information please use #old for such complaints.

sharp mountain Sep 27, 2020, 2:20 AM

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But I reported him

civic pivot Sep 27, 2020, 2:20 AM

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How about lost points for freezing plane/ ping hack @night cloak

night cloak Sep 27, 2020, 2:20 AM

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No information please use #old for such complaints.

civic pivot Sep 27, 2020, 2:20 AM

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Just do us a favor

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Close this damn useless channel

sharp mountain Sep 27, 2020, 2:21 AM

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Hackers make us die everytime in the match

night cloak Sep 27, 2020, 2:22 AM

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Do me a favour and use the correct channel

civic pivot Sep 27, 2020, 2:22 AM

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@lime juniper

sharp mountain Sep 27, 2020, 2:22 AM

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@lime juniper

civic pivot Sep 27, 2020, 2:22 AM

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This is correct channel im questioning you for lost points due of hackers

night cloak Sep 27, 2020, 2:22 AM

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Do not ping the community team for support l.

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@civic pivot contact in game support regarding point loss

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Nobody in this server can help with account related issues.

civic pivot Sep 27, 2020, 2:23 AM

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Wait

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📎 image0.png

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Just a conversation.

night cloak Sep 27, 2020, 2:24 AM

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Yes ?

civic pivot Sep 27, 2020, 2:24 AM

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I can poke her whenever i want?

night cloak Sep 27, 2020, 2:25 AM

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If someone’s using your account sure.

civic pivot Sep 27, 2020, 2:25 AM

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Nah,

night cloak Sep 27, 2020, 2:25 AM

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Then no need to.

civic pivot Sep 27, 2020, 2:25 AM

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That was the one subject at that time

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What will ingame cs do with my lost points?

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Will it be reversed?

night cloak Sep 27, 2020, 2:27 AM

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@civic pivot, I understand your frustration with the hackers I myself am a community member and play the game daily, the team are aware of hackers and are being worked on you can see the results via #news, with the point loss unfortunately nobody else can help with things that are related to accounts apart from in game support, please let your frustrations be know via #old.

civic pivot Sep 27, 2020, 2:27 AM

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Which server are you playing on? Which tier

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Viasy

night cloak Sep 27, 2020, 2:28 AM

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Last season when I pushed I was ace 8 stars in NA.

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Originally pushed duos but to many hackers there and switched to squads.

civic pivot Sep 27, 2020, 2:29 AM

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I guess pubg isnt that dumb to auto detect profiles which has 30+ 40+ kills which means plane hackers, and set a spectator admins onto it, btw also headshot ratio can be auto detected by the admins or systems and can be spectated or banned? Is this so hard to program or script in this game

night cloak Sep 27, 2020, 2:30 AM

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It’s harder then you think.

civic pivot Sep 27, 2020, 2:30 AM

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I suggest you to play some day in europe server, every match hackers, my tier is crown 1, my average kd 800 matches 5.0

night cloak Sep 27, 2020, 2:30 AM

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I said I understand your frustration not I can relate to it, can you please move to a discussion channel now, please and thank you.

civic pivot Sep 27, 2020, 2:31 AM

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Only thing you can do is jumping to 1.800 meter distance and loot safe and run away, despite having fun youre only trying to push rank in crown not even ace,

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Another question

night cloak Sep 27, 2020, 2:31 AM

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Yes?

civic pivot Sep 27, 2020, 2:31 AM

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Why there is no reply system in feedback bugs channel

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You can write there but you never know whether they read and on to this problem or not

night cloak Sep 27, 2020, 2:32 AM

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Because it’s a feedback channel, some people to get a reply but not all.

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It’s just a channel that makes the PUBGM team aware of ongoing issues etc.

civic pivot Sep 27, 2020, 2:32 AM

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This means, they dont care about your problem

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Well ingame Cs dont take any feedback

night cloak Sep 27, 2020, 2:33 AM

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If they didn’t care the channel wouldn’t be there.

slender wharf Sep 27, 2020, 2:33 AM

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Do you need any help? @civic pivot

civic pivot Sep 27, 2020, 2:33 AM

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How do i see if their tryna solve my problem

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Yeah i need alot of help @slender wharf

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Or all of us need alot of help

slender wharf Sep 27, 2020, 2:33 AM

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Do you mind explaining them please.

civic pivot Sep 27, 2020, 2:34 AM

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Im not blaming you or your collegue for problems but this channel name doesnt make any sense

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I did

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Scroll upwards

slender wharf Sep 27, 2020, 2:36 AM

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This is correct channel im questioning you for lost points due of hackers
@civic pivot To gain the lost points back from the hacker the security team will need to review his account after you reported him, once you get an alert saying that the user was punished and confirmed to be using cheats only then will you get the points back

civic pivot Sep 27, 2020, 2:36 AM

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You cant report an plane hacker

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You know this

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You cant even spectate him

slender wharf Sep 27, 2020, 2:37 AM

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If you lost points due to a hacker on the plane then please contact customer service in-game and let them know so that they can review it and find out what happened to be able to help you.

civic pivot Sep 27, 2020, 2:37 AM

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Constant 968 ping, server connection failed, try to get ingame again, failure and failure

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Which section

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What happens to the reviews we see in the Pan Ban menu?

slender wharf Sep 27, 2020, 2:38 AM

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You may click the top-right chat bubble under the customer service page and write a detailed description of your point loss due to a hacker on the plan.

civic pivot Sep 27, 2020, 2:39 AM

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Illustrating to people how fun hacking is? Or they get banned? Bcs all videos uploaded are wallhackers and aimbot. Whats the point

slender wharf Sep 27, 2020, 2:39 AM

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What happens to the reviews we see in the Pan Ban menu?
@civic pivot After a user reviews it, it will be sent to the security team to be checked over.

civic pivot Sep 27, 2020, 2:39 AM

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But video obviously shows that theyr hacking, why this option is shown people ?

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Video*

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Whats the point of rewieving an obvious hacker?

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Instead of directly action of the admins?

slender wharf Sep 27, 2020, 2:41 AM

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The admins of this server can't help with such things, and after users confirm it was a hacker it will be sent to the security team to be taken care of.

civic pivot Sep 27, 2020, 2:42 AM

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I understand you

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But you dont understand me

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This video evidence is uploaded to Pan ban menu right?

outer ether Sep 27, 2020, 2:42 AM

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I hate this game now!!

slender wharf Sep 27, 2020, 2:42 AM

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Yes, @civic pivot.

outer ether Sep 27, 2020, 2:42 AM

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📎 video0.mov

storm flumeBOT Sep 27, 2020, 2:43 AM

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Hello, @outer ether!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

outer ether Sep 27, 2020, 2:43 AM

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Also the report section is closed!!!

civic pivot Sep 27, 2020, 2:43 AM

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Admins or management uploads this right?

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To make people review them

slender wharf Sep 27, 2020, 2:44 AM

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After a user in-game reports them it will be sent to the Pan Ban rather than the security team.

civic pivot Sep 27, 2020, 2:44 AM

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You understand me now, but no correct answer can be given

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Anyways, im only spending my time here

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And its not personally for you or other voluntary helpers, but we need our voice to be heard

slender wharf Sep 27, 2020, 2:46 AM

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I understand it can be frustrating not being heard sometimes trust me, however the security team is really trying their best to keep up with all these reports and they are actively monitoring reports and progressively working on the anti-cheat.

civic pivot Sep 27, 2020, 2:46 AM

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If pubg really wanted to review hacking players, they wont show hacking people, they show without edited names, the yellow player marks. This is totally BS

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Just fooling fair players

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But the Pan menu review system is not meant for getting rid of hackers belive me

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Anyways, thanks for your time, aminakoduklarim

slender wharf Sep 27, 2020, 2:48 AM

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You're welcome.

jovial cedar Sep 27, 2020, 2:57 AM

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Post their ID’s here

night cloak Sep 27, 2020, 2:58 AM

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What ?

polar marshBOT Sep 27, 2020, 3:02 AM

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@fervent elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 27, 2020, 3:08 AM

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When I’m holding down my shoot button and if my finger slides so does the crosshair. It’s like there’s ADS in the shoot button. Can I remove this?

celest shadow Sep 27, 2020, 3:25 AM

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There's 2 types of "Shoot/Fire" button in the game. One would move your aim when you move your finger around it, and one would not, @night cloak. Kindly enable the "left-side" fire button and use that instead as your main fire button if you do not want your aim to move when firing/spraying.

verbal karma Sep 27, 2020, 4:05 AM

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Hello, PUBG .. I have a problem changing the country in my account, when I want to change it, I cannot do that, and words appear in Chinese, I hope to solve my problem in changing the country / region. Thank you ..ID: 5165812289

📎 image0.png

vagrant onyx Sep 27, 2020, 4:07 AM

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@verbal karma can you please change country to English and take screen shoot and send it here
( notice that you can change per one time only every 180 days )

verbal karma Sep 27, 2020, 4:09 AM

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@vagrant onyx Yes, I know that, and the period of 180 days has expired

📎 image0.png

paper orbit Sep 27, 2020, 4:10 AM

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I changed my region and now facing ping issues. I had to create another account so that I can record for gameplay

vagrant onyx Sep 27, 2020, 4:10 AM

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I changed my region and now facing ping issues. I had to create another account so that I can record for gameplay
@paper orbit you can change back again after 180 days

paper orbit Sep 27, 2020, 4:11 AM

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Why can't we post our channel in content creators page?

sick shale Sep 27, 2020, 4:12 AM

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@verbal karma Contact customer service

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@paper orbit You have to apply for content creation program, refer to subpoint 6.1 in #faq

verbal karma Sep 27, 2020, 4:16 AM

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@sick shale In customer service, I am answered by the automated reply only

night cloak Sep 27, 2020, 4:21 AM

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@verbal karma U can sumbit a complaint in customer service

polar marshBOT Sep 27, 2020, 4:22 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral kiln Sep 27, 2020, 4:23 AM

#

هل يستطيع أحد التحدث بالعربية هنا

storm flumeBOT Sep 27, 2020, 4:23 AM

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Please do not use languages other than English, @feral kiln. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Sep 27, 2020, 4:25 AM

#

@feral kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

verbal karma Sep 27, 2020, 4:36 AM

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@night cloak Only the autoresponder answers

night cloak Sep 27, 2020, 4:37 AM

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@verbal karma it still submits your complaint.

keen eagle Sep 27, 2020, 4:38 AM

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Do customer service reply on weekends?

vagrant onyx Sep 27, 2020, 4:39 AM

#

Do customer service reply on weekends?
@keen eagle reply might get delay due to covid-19

keen eagle Sep 27, 2020, 4:40 AM

#

Okay, sir.

oak onyx Sep 27, 2020, 4:40 AM

#

@night cloak ca

night cloak Sep 27, 2020, 4:40 AM

#

What ?

oak onyx Sep 27, 2020, 4:41 AM

#

why i cant buy uc ??

#

📎 image0.jpg

night cloak Sep 27, 2020, 4:41 AM

#

@oak onyx are you in India ?

oak onyx Sep 27, 2020, 4:41 AM

#

no us

#

any idea??

#

type fast

#

😂

summer crow Sep 27, 2020, 4:44 AM

#

Hi guys, I'm from India. Will I get bnnd if I bought UC from Midasbuy through razer gold? Some of my friends say ID gets bnnd permanently

night cloak Sep 27, 2020, 4:45 AM

#

@oak onyx U can try to purchase UC from official PUBGM website

oak onyx Sep 27, 2020, 4:45 AM

#

midas buy??

night cloak Sep 27, 2020, 4:45 AM

#

No

#

@oak onyx no I don’t sorry, try https://www.pubgmobile.com/pay.

summer crow Sep 27, 2020, 4:45 AM

#

Yes midasbuy

oak onyx Sep 27, 2020, 4:46 AM

#

how can i report this problem to pubgm??

storm flumeBOT Sep 27, 2020, 4:46 AM

#

You can contact the customer service via the game settings, @oak onyx. Refer to subpoint 5.3 in #faq for further instructions.

lament tree Sep 27, 2020, 4:52 AM

#

#questions ID: ApexAnimation UID :5919420264

📎 Screenshot_2020-09-25_081808m.png

#

📎 Screenshot_20200927-095927.png

night cloak Sep 27, 2020, 4:53 AM

#

@lament tree There are 2 different reasons for this ban: 1. You have very unstable internet (maybe an ISP or country issue). Changing to mobile data is the solution for you. 2. People who have a fast internet but still face the issue. Changing DNS will fix the issue. Please refer to #faq subpoint 4.11

verbal karma Sep 27, 2020, 4:53 AM

#

‏ I want to change the country / region from India to Turkey but I cannot, is this because of the ban of PUBG in India?

📎 image0.png

night cloak Sep 27, 2020, 4:54 AM

#

why i am not getting bonus challenge........????I am from india..

#

@night cloak it’s not available for everyone at the moment.

#

@verbal karma because you need to wait 180 days.

verbal karma Sep 27, 2020, 4:55 AM

#

@night cloak No , 180 days have expired

night cloak Sep 27, 2020, 4:56 AM

#

@verbal karma then contact in game support

#

but some youtubers show that they got bonus challenge......but i am not sure

#

@night cloak some people have it correct, but it is not available for everyone.

wintry comet Sep 27, 2020, 4:56 AM

#

Hey guys report this hacker please. ID: 61204291340

storm flumeBOT Sep 27, 2020, 4:57 AM

#

Hello, @wintry comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

verbal karma Sep 27, 2020, 4:57 AM

#

@night cloak Support only Auto Answer

night cloak Sep 27, 2020, 4:57 AM

#

@night cloak some people have it correct, but it is not available for everyone.
@night cloak thankyou

#

@verbal karma only they can help with account related issues.

#

@night cloak you’re welcome!

#

😆

finite valve Sep 27, 2020, 4:59 AM

#

While you wait for a fix try changing your DNS, you can refer to #faq subpoint 4.5 in instruction how, set DNS 1 to 1.1.1.2 set DNS 2 to 1.0.0.1
@night cloak what it’s DNS

polar marshBOT Sep 27, 2020, 4:59 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 27, 2020, 4:59 AM

#

@finite valve

📎 image0.png

finite valve Sep 27, 2020, 5:00 AM

#

;-; spanish

leaden torrent Sep 27, 2020, 5:02 AM

#

Anyone help me?

#

Bro server crash in every match and hackers are the biggest problem

night cloak Sep 27, 2020, 5:02 AM

#

will i get banned if i use gfx tools(flashdog)???

storm flumeBOT Sep 27, 2020, 5:02 AM

#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

timber cape Sep 27, 2020, 5:03 AM

#

Is DNS charger harmful to my pubg account

finite valve Sep 27, 2020, 5:03 AM

#

@night cloak ID: 539451547 Device: iPhone 7 plus Wi-fi Mexico

vagrant forum Sep 27, 2020, 5:03 AM

#

No, @timber cape.

timber cape Sep 27, 2020, 5:04 AM

#

DNS charger is a third party application or not

leaden torrent Sep 27, 2020, 5:04 AM

#

Now I never report hacker when I got killed by them
It’s no use

#

Hackers = Bot

#

Who agree?

storm flumeBOT Sep 27, 2020, 5:05 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

leaden torrent Sep 27, 2020, 5:05 AM

#

Ok

vagrant forum Sep 27, 2020, 5:05 AM

#

@night cloak, yes. You're not allowed to use macros.

finite valve Sep 27, 2020, 5:06 AM

#

Alguien que me explique eso en español NadekoWhat

storm flumeBOT Sep 27, 2020, 5:06 AM

#

Please do not use languages other than English, @finite valve. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Sep 27, 2020, 5:07 AM

#

@strong gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

timber cape Sep 27, 2020, 5:12 AM

#

Is DNS charger is legal or ilegal

polar marshBOT Sep 27, 2020, 5:14 AM

#

@vale kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rocky pagoda Sep 27, 2020, 5:20 AM

#

hola necesito ayuda como puedo reportar un hacker

night cloak Sep 27, 2020, 5:20 AM

#

@rocky pagoda Please do not use languages other than English, Refer to subpoint 3.1 in #735483472432594994 for regional communities.

rocky pagoda Sep 27, 2020, 5:21 AM

#

hello i need help how can i report a hacker

night cloak Sep 27, 2020, 5:21 AM

#

@timber cape legal refer to #faq subpoint 4.5 for further instruction.

#

@rocky pagoda Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

polar marshBOT Sep 27, 2020, 5:24 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp copper Sep 27, 2020, 5:26 AM

#

Can someone tell me why the bonus challenge doesn't show up in my game?

marsh sage Sep 27, 2020, 5:28 AM

#

It is currently unavailable

subtle belfry Sep 27, 2020, 5:28 AM

#

can i win uc from here ???

craggy blade Sep 27, 2020, 5:30 AM

#

Yeah, when there's a giveaway in #events, but those are restricted to users with rare role or above mostly @subtle belfry

subtle belfry Sep 27, 2020, 5:30 AM

#

thanks bor

#

bro

craggy blade Sep 27, 2020, 5:31 AM

#

Welcome :)

subtle belfry Sep 27, 2020, 5:31 AM

#

is it given to people randomly ??

craggy blade Sep 27, 2020, 5:32 AM

#

Yeah

#

You have to participate by reacting to a message

subtle belfry Sep 27, 2020, 5:33 AM

#

????

signal summit Sep 27, 2020, 5:33 AM

#

Everywhere :)
Also in a quick match ???

📎 video0.mov

#

📎 image0.png

subtle belfry Sep 27, 2020, 5:33 AM

#

wtf

#

how ??

night cloak Sep 27, 2020, 5:33 AM

#

@signal summit Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

signal summit Sep 27, 2020, 5:34 AM

#

We reported but no thing is change 😦

onyx cairn Sep 27, 2020, 5:34 AM

#

PMCO Winners can ask for this in their team channels in the respective PMCO Discord servers, @night cloak
@verbal yoke

subtle belfry Sep 27, 2020, 5:34 AM

#

well , pubg is selling hacks and ranks in my country

#

conquerors sure

night cloak Sep 27, 2020, 5:35 AM

#

Thanks heaps, @onyx cairn.

subtle belfry Sep 27, 2020, 5:37 AM

#

my friend purchased one and went to conqueror in one week

#

in asia sever which is a miracle

night cloak Sep 27, 2020, 5:38 AM

#

@subtle belfry what are they selling the hacks on ? Please report them to the respective platform.

subtle belfry Sep 27, 2020, 5:38 AM

#

how do i do that??

#

they are selling hall hack, auto aim, bullet cheat, ultra vision

night cloak Sep 27, 2020, 5:39 AM

#

@subtle belfry where is it being sold ?

subtle belfry Sep 27, 2020, 5:40 AM

#

also perchase one of the hacks to be in conqueror in one week, gurannteed

night cloak Sep 27, 2020, 5:40 AM

#

Like Facebook, Twitter, what’s app?

subtle belfry Sep 27, 2020, 5:40 AM

#

only facebook

night cloak Sep 27, 2020, 5:40 AM

#

Report them via Facebook.

subtle belfry Sep 27, 2020, 5:41 AM

#

just give them your id name and they will manage the other

reef fulcrum Sep 27, 2020, 5:41 AM

#

I've played 10 games in duos every single game more than one hacker this game deserves to be taken off the app store! This is the worst game of the year spent so much time and money can't even enjoy the game

subtle belfry Sep 27, 2020, 5:41 AM

#

alright viasy

crimson imp Sep 27, 2020, 5:41 AM

#

@night cloak gmspack forums have been selling hack for a long time. Can you report them in through a company representative?

night cloak Sep 27, 2020, 5:42 AM

#

@sand path will have a better answer for you @crimson imp.

crimson imp Sep 27, 2020, 5:45 AM

#

@night cloak thanks for pinging. This forum used to sell cheats for Game For Peace as well, but the Devs in china sued them and got a cease and desist order. If something like that were to happen with global version as well, it would be phenomenal.

finite valve Sep 27, 2020, 5:49 AM

#

Some one have a video of the #faq 4.5? I don’t know how do that

night cloak Sep 27, 2020, 5:50 AM

#

@finite valve what device are you on ? IOS or android

finite valve Sep 27, 2020, 5:50 AM

#

iOS

night cloak Sep 27, 2020, 5:51 AM

#

Would you like the instructions translated into Spanish ?

finite valve Sep 27, 2020, 5:51 AM

#

Yes please Pleading

night cloak Sep 27, 2020, 5:51 AM

#

Okay give me some time please.

finite valve Sep 27, 2020, 5:51 AM

#

Thank you

night cloak Sep 27, 2020, 5:52 AM

#

Refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

@finite valve I think there may be Spanish support for the future.

queen torrent Sep 27, 2020, 5:54 AM

#

heero

twin nimbus Sep 27, 2020, 5:57 AM

#

Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient.

night cloak Sep 27, 2020, 5:57 AM

#

@twin nimbus that’s because they have there server DMS off or you’re not in a server with the user.

#

Or they’ve blocked you.

hexed lantern Sep 27, 2020, 6:00 AM

#

I met a cheater again, please get banned permanently suspended.
Nick cheater : 1Provs1Noob

📎 IMG-20200927-WA0026.jpg

night cloak Sep 27, 2020, 6:01 AM

#

catban

#

@hexed lantern Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

barren flame Sep 27, 2020, 6:04 AM

#

💯

queen torrent Sep 27, 2020, 6:16 AM

#

mentionpubgm

hexed lantern Sep 27, 2020, 6:28 AM

#

@night cloak ok thank you

night cloak Sep 27, 2020, 6:33 AM

#

@crimson imp you can report it via #old, thank you!

olive relic Sep 27, 2020, 6:34 AM

#

Why my screen freezes in the game?

topaz trellis Sep 27, 2020, 6:35 AM

#

Same I have the same problem

polar marshBOT Sep 27, 2020, 6:36 AM

#

@topaz trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

twin nimbus Sep 27, 2020, 6:40 AM

#

But it does not solve the problem

night cloak Sep 27, 2020, 6:40 AM

#

@olive relic a recording of what you’re referring to please.

mental zinc Sep 27, 2020, 6:52 AM

#

📎 Snapshot_20200925131619.png

storm flumeBOT Sep 27, 2020, 6:55 AM

#

Hello, @topaz trellis!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

topaz trellis Sep 27, 2020, 6:58 AM

#

Thank you this was the only thing I was asking for not muting me 🙄

glacial bramble Sep 27, 2020, 7:13 AM

#

I'm tracing one cheater that i have reported him yesterday! Let's see when he's gonna get ban😁 TTdTT 5183007775 (date of reporting 26 sep)

wraith phoenix Sep 27, 2020, 7:18 AM

#

Cheaters are using ddos to crash the servers

full walrus Sep 27, 2020, 7:18 AM

#

Good mroing

#

My account get banded

thick cape Sep 27, 2020, 7:20 AM

#

📎 Screenshot_20200927-115853_PUBG_MOBILE.jpg

#

📎 Screenshot_20200927-120107_PUBG_MOBILE.jpg

polar marshBOT Sep 27, 2020, 7:20 AM

#

@thick cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

topaz trellis Sep 27, 2020, 7:20 AM

#

Yet again they muted me but only for 27 seconds wonder why @polar marsh

wraith phoenix Sep 27, 2020, 7:21 AM

#

Cheaters are crashing servers do something about it

topaz trellis Sep 27, 2020, 7:21 AM

#

Just for saying the b word

wraith phoenix Sep 27, 2020, 7:21 AM

#

@polar marsh

topaz trellis Sep 27, 2020, 7:21 AM

#

They fixed the DDOS attack in North America

#

No more 😏

signal quail Sep 27, 2020, 7:21 AM

#

📎 IMG_20200927_125038.jpg

topaz trellis Sep 27, 2020, 7:21 AM

#

As I encountered

#

@signal quail wdym by this post?

signal quail Sep 27, 2020, 7:22 AM

#

Anyone Knows About This👆👆👆

topaz trellis Sep 27, 2020, 7:22 AM

#

@signal quail it’s the Canter sight but as a different button

#

You could switch it in settings

wraith phoenix Sep 27, 2020, 7:23 AM

#

@topaz trellis in Asia it's happening in every single game

signal quail Sep 27, 2020, 7:23 AM

#

Ok Thank you

night cloak Sep 27, 2020, 7:23 AM

#

@full walrus Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

waxen plover Sep 27, 2020, 7:30 AM

#

Hi what is wrong with the game today?

night cloak Sep 27, 2020, 7:33 AM

#

You for a company that has 5+ billion in revenue make me so angry because you refuse to do something about the hackers but i guess when you have 5+ billion you have no reason to actually live up to the business model of fair play you whole company is a complete joke now thanks for nothing

#

Use #old

#

Hmm someone i have blocked responded

#

Not even going to read it

eager panther Sep 27, 2020, 7:37 AM

#

Will pubg get unban in India.

spark thistle Sep 27, 2020, 7:39 AM

#

Hey everyone ❤️❤️ I downloaded gameloop in my computer to play pubgm but there its lagging all the time even that I have a good configuration in my computer !! If I used Tencent China emulator is it legal !!? My account gonna be banned or no ?

storm flumeBOT Sep 27, 2020, 7:39 AM

#

You can now access #emulator-chat and #emulator-support, @spark thistle. Revert this at any time by sending .emulator in #481204134859505684.

spring zephyr Sep 27, 2020, 7:39 AM

#

@spark thistle Ask in #emulator-support

eager panther Sep 27, 2020, 7:40 AM

#

@spring zephyr when will pubg get unban in Indian

spark thistle Sep 27, 2020, 7:40 AM

#

Thank you

jagged flint Sep 27, 2020, 7:41 AM

#

Bonus Challenge Wil Ever Come Back Or Nah?

storm flumeBOT Sep 27, 2020, 7:42 AM

#

Please refer to this channel's pinned messages for further information, @jagged flint:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

tranquil hazel Sep 27, 2020, 7:42 AM

#

My account got hacked nd I retrieved my account but Somebody added email password in my account , what should I do now ?

jagged flint Sep 27, 2020, 7:43 AM

#

That Message Was Posted On 10th Of September, Its 27th Today.

marsh sage Sep 27, 2020, 7:43 AM

#

@jagged flint currently bonus challenge is unavailable.

modest ibex Sep 27, 2020, 7:46 AM

#

Please fix Paradise bug error

#

😩 😩 😩

#

Everybody going in there its so anyoing

storm flumeBOT Sep 27, 2020, 7:49 AM

#

Hello, @modest ibex!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

granite silo Sep 27, 2020, 7:53 AM

#

Please Check This Id He is a Hacker😩

📎 Snapshot_20200927135114.png

#

📎 Snapshot_20200927135123.png

storm flumeBOT Sep 27, 2020, 7:53 AM

#

Hello, @granite silo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

modest ibex Sep 27, 2020, 7:53 AM

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Hehe

#

📎 unknown.png

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Hi this is because of what Problem

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2nd time in 3 months

storm flumeBOT Sep 27, 2020, 7:53 AM

#

Please refer to subpoint 4.11 in #faq for further information, @modest ibex. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

brave aspen Sep 27, 2020, 7:59 AM

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My Ping in bonus challenge is over 300 always and in classic its normal and I can only play Classic Bonus Challenge when I try to play TDM they say not available in the server u r playing

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Help me Nobs and Bots and Mods

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huh huh

night cloak Sep 27, 2020, 7:59 AM

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@brave aspen Kindly created a detailed report in #old.

elfin canopy Sep 27, 2020, 8:26 AM

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Get a stable internet connection @unborn portal.

dreamy egret Sep 27, 2020, 8:27 AM

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Did we know when next crew challenge date;;

eager chasm Sep 27, 2020, 8:27 AM

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My account was hacked help me

vagrant onyx Sep 27, 2020, 8:27 AM

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Did we know when next crew challenge date;;
@dreamy egret no

#

My account was hacked help me
@eager chasm try to contact social media support for try recover your hacked acc

night cloak Sep 27, 2020, 8:28 AM

#

When pubg mobile in India getting UNBAN @vagrant onyx

storm flumeBOT Sep 27, 2020, 8:28 AM

#

Please refer to subpoint #2.8 in #faq for further information, @eager chasm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

leaden torrent Sep 27, 2020, 8:35 AM

#

Hey PUBG, I am having server issue problem for so many days, it’s improving but not that much
I am playing on iPad mini 2 and I am from Pakistan

#

Today I played a classic match and I got (-24) because of server issue and after that I got minus by getting killed by hackers....please do something ASAP

eager chasm Sep 27, 2020, 8:38 AM

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Give me PUBGM support email

scarlet drum Sep 27, 2020, 8:40 AM

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Hey, I don’t have the bonus challenge option. I haven’t had it ever since bonus challenge came out please help 🙂

night cloak Sep 27, 2020, 8:42 AM

#

I am having 3 bonus challenge vouchers
And was having 1000 points before Update

What to do ?

polar marshBOT Sep 27, 2020, 8:45 AM

#

@foggy path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

leaden torrent Sep 27, 2020, 8:47 AM

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I need help

storm flumeBOT Sep 27, 2020, 8:47 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @leaden torrent. Remember to read through #faq before asking questions in the support channels.

leaden torrent Sep 27, 2020, 8:48 AM

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As I said I am having server issue problem

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Please tell me what to do?

eager chasm Sep 27, 2020, 8:49 AM

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How can I contact PUBGM

scarlet drum Sep 27, 2020, 8:49 AM

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I can’t play bonus challenge. I don’t have the option to do so, I haven’t been able to play bonus challenge ever since it came out

storm flumeBOT Sep 27, 2020, 8:49 AM

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You can contact the customer service via the game settings, @eager chasm. Refer to subpoint 5.3 in #faq for further instructions.

clear spindle Sep 27, 2020, 8:50 AM

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Contact the Pakistan server, link in #735483472432594994 subpoint 3.1 @leaden torrent.

storm flumeBOT Sep 27, 2020, 8:50 AM

#

Please refer to this channel's pinned messages for further information, @scarlet drum:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

leaden torrent Sep 27, 2020, 8:51 AM

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Yeah. Me to after errangel 2.0 I haven’t played bonus challenge
I have 2 ids one is my main id and other I’d which I never used
The I’d which I don’t use has the option of bonus challenge but in my main I’d it is not

scarlet drum Sep 27, 2020, 8:52 AM

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I feel bad for customer service with these people’s English

night cloak Sep 27, 2020, 8:53 AM

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Guys where can I find players helping me with return reward?

storm flumeBOT Sep 27, 2020, 8:53 AM

#

Please refer to subpoint 4.11 in #faq for further information, @unborn portal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

scarlet drum Sep 27, 2020, 8:53 AM

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in find players

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I’ve never had the option bonus challenge. And today my friend was playing bonus challenge, so …

leaden torrent Sep 27, 2020, 8:59 AM

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@clear spindle I can’t find ....can u help me?

clear spindle Sep 27, 2020, 8:59 AM

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@leaden torrent https://bit.ly/3iPRH71

vestal star Sep 27, 2020, 9:00 AM

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I'm facing problems with sound in Pubg in my iPad its very low

scarlet drum Sep 27, 2020, 9:00 AM

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Maybe put your volume up idk 😐

vestal star Sep 27, 2020, 9:00 AM

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I do that but same problem

scarlet drum Sep 27, 2020, 9:01 AM

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Then buy a new iPad smh

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Oh and this time get it form apple

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not the random tech store on the corner

vestal star Sep 27, 2020, 9:02 AM

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Its new dude

scarlet drum Sep 27, 2020, 9:02 AM

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check your Audi settings for pubgm

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Audio

vestal star Sep 27, 2020, 9:02 AM

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Very thing is full

night cloak Sep 27, 2020, 9:02 AM

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I am having 3 bonus challenge vouchers
And was having 1000 points before Update

What to do ?

scarlet drum Sep 27, 2020, 9:03 AM

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nothing they got deleted as a part of the update

night cloak Sep 27, 2020, 9:05 AM

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But why does we are still getting Vouchers from weekly report

fringe locust Sep 27, 2020, 9:08 AM

#

I bought a complete Pharaoh X suit

I didn't get the effect of entering the shock in the lobby

My suit is max

Please solve the problem and this defect in my account and give me the effect of entering the lobby on my suit

My id on pubg 5404174566

My nick name 『EG』๛GALAXY

#

I bought a complete Pharaoh X suit

I didn't get the effect of entering the shock in the lobby

My suit is max

Please solve the problem and this defect in my account and give me the effect of entering the lobby on my suit

My id on pubg 5404174566

My nick name 『EG』๛GALAXY

📎 IMG_20200927_102333_634.jpg 📎 IMG_20200927_102336_689.jpg

polar marshBOT Sep 27, 2020, 9:11 AM

#

@quick forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vernal viper Sep 27, 2020, 9:18 AM

#

Pls ban : 5341453340

clear spindle Sep 27, 2020, 9:24 AM

#

@fringe locust enable it from Inventory > Settings > Entry Emote and select X suit.

storm flumeBOT Sep 27, 2020, 9:25 AM

#

Hello, @vernal viper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum Sep 27, 2020, 9:26 AM

#

@fringe locust

📎 Screenshot_20200927-145535_PUBG_MOBILE.jpg 📎 Screenshot_20200927-145519_PUBG_MOBILE.jpg

night cloak Sep 27, 2020, 9:29 AM

#

When will bonus challenge start

clear spindle Sep 27, 2020, 9:31 AM

#

@unborn portal Wrong place to have conversations.

storm flumeBOT Sep 27, 2020, 9:31 AM

#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

elder berry Sep 27, 2020, 9:32 AM

#

When will the Gyroscope sensitivity for ironsight or reddot be resolved?

#

They are very low

fringe locust Sep 27, 2020, 9:32 AM

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@fringe locust enable it from Inventory > Settings > Entry Emote and select X suit.
@clear spindle thank you ❤️✌️

elder berry Sep 27, 2020, 9:33 AM

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Also, the red dot on Thompson smg is weird.

#

Like when the scope of win94 was weird.

polar marshBOT Sep 27, 2020, 9:34 AM

#

@vagrant umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elder berry Sep 27, 2020, 9:34 AM

#

When it was 1st released.

storm flumeBOT Sep 27, 2020, 9:35 AM

#

Hello, @elder berry!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

ocean fractal Sep 27, 2020, 9:35 AM

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I felt too much desync this morning in livik map. My data conncetion was stable and erangle was ok

elder berry Sep 27, 2020, 9:37 AM

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Pok u mechete😐

midnight laurel Sep 27, 2020, 9:38 AM

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I need to download pubg where I can download

unborn portal Sep 27, 2020, 9:43 AM

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@midnight laurel get it from amazon

clear spindle Sep 27, 2020, 9:44 AM

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@unborn portal You dont have to bypass the chat filters for that

night cloak Sep 27, 2020, 9:49 AM

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I am having 6 bonus challenge vouchers
And was having 1000 points before Update

What to do ?

clear spindle Sep 27, 2020, 9:50 AM

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Wait for it to roll out for you.

unborn portal Sep 27, 2020, 9:53 AM

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@clear spindle Aw man my intelligent strides cast away in vain

ionic sparrow Sep 27, 2020, 9:54 AM

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@ionic sparrow you should link another social media, as the email login feature is in beta and has a lot of bugs.
@night cloak Thanks for letting me know I’ll do that now

unborn portal Sep 27, 2020, 9:54 AM

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@clear spindle Or is it vein? I don’t want to look it up

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@midnight laurel get it from amazon
@unborn portal do not risk getting from Amazon yo go to your App Store/ play store. Sorry for that. But the rest of you... disgust me🙎🏼‍♂️

#

Damn, you realized responding would render your previous statement regarding whereabouts of conversing useless, since we would then be having a conversation. No fun @clear spindle

clear spindle Sep 27, 2020, 10:00 AM

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What are you even talking about ConfusedCat

unborn portal Sep 27, 2020, 10:01 AM

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@unborn portal Wrong place to have conversations.
@clear spindle 🤦🏼‍♂️

clear spindle Sep 27, 2020, 10:01 AM

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So wasn't yours

covert moon Sep 27, 2020, 10:02 AM

#

Dear Sir/Madam,
My account which is 5393660350 was banned 14/08/2020 on the reason of Violation of User Agreement. I don't think it is fair for me to be banned due to a reason that is not in my control so I hope you will double check this and reverse the decision you have taken as soon as possible as it would be highly appreciated . I have not done any type of conduct that would hurt the players or the game in anyway. I hope you will take a favorable and fair decision in regards to this issue.I have attached screenshots.
PUBG ID : 5393660350
PUBG NAME : 『SFsL』BiNuKa

Thank you,
Best Regards,

G.P.B.Dilshan
+94712422899

polar marshBOT Sep 27, 2020, 10:02 AM

#

@covert moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unborn portal Sep 27, 2020, 10:03 AM

#

Nevermiiiind. 🤦🏼‍♂️ I’ll leave on this note... invest in a thesaurus, they’re super neat. @clear spindle

marsh sage Sep 27, 2020, 10:09 AM

#

is there any possibility of getting banned of pubg mobile in bangladesh

polar marshBOT Sep 27, 2020, 10:17 AM

#

@strange escarp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Sep 27, 2020, 10:25 AM

#

@marsh sage Why bro?

#

#changethelazydevs

steel mantle Sep 27, 2020, 10:28 AM

#

Wut

📎 Snapshot_20200927154458.png

#

📎 Snapshot_20200927154617.png

jagged galleon Sep 27, 2020, 10:28 AM

#

📎 Screenshot_20200926-174148367.jpg 📎 Screenshot_20200926-174155908.jpg

polar marshBOT Sep 27, 2020, 10:28 AM

#

@jagged galleon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal wraith Sep 27, 2020, 10:28 AM

#

Hello, I am sorry for violating the terms of the game, but I did not use cheating. I demand that my files be checked in the game and I demand that the penalty time be reduced because it is too far. I hope to respond to me and I hope that you reduce the penalty time please
this my ID:519109002

📎 received_352045849178054.jpeg

polar marshBOT Sep 27, 2020, 10:29 AM

#

@normal wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel mantle Sep 27, 2020, 10:29 AM

#

@clear spindle see my issue lol