questions

[vagrant forum]

@timid junco, please join the Pakistan discord server for information related to that issue. You can find the server link in #735483472432594994 under sub point 3.1.

You can find the server link in #735483472432594994 under sub point 3.1.
@night cloak

[wicked shore]

@everyone whats server problem in @crisp boltstan ??

@vagrant forum why pubg is not working in Pakistan?

[vagrant forum]

@wicked shore, please join the Pakistan discord server for information related to that issue. You can find the server link in #735483472432594994 under sub point 3.1.

[onyx cairn]

Discord glitch in mobile, use this link: https://bit.ly/3iPRH71
@night cloak @wicked shore

[toxic pike]

Problem Higher ping in qatar all server ?

[clear spindle]

Fill the form which is pinned in this channel, @toxic pike and stop asking the same in here.

[toxic pike]

Garbage company pubg m

[onyx cairn]

Not really, it's a tech company, which has an intelligent ecosystem. You may have unrelated conversations in #chat.

[graceful silo]

Hello From Few Days There Are Too many Hackers coming in game So Can You Please Tell Me That Where Should I Post Proofs?

[vagrant forum]

@graceful silo, use this link :
http://cheater-report.pubgm.cc

[graceful silo]

@vagrant forum Thank You 😃

[toxic pike]

Haha you made me laugh and where is the protection of the hacker

[night cloak]

Servers down in Pakistan, kindly help

[solid yew]

@night cloak please join the Pakistan discord server for information related to that issue. You can find the server link in #735483472432594994 under sub point 3.1.

[night cloak]

No one knows anything there, they are just to pass time

[solid yew]

or https://bit.ly/3iPRH71

@night cloak if any update regarding this firstly notified on pak server , officials aware about this just wait for next update from them

[graceful silo]

@solid yew When 90 FPS Came In Asus ROG 2?

[solid yew]

@graceful silo Unfortunately I do not know that, Maybe someone else may help

[vagrant forum]

We are aware of that, @graceful silo, it should get fixed soon.

[oak path]

I think we all should wait for the completion of Server Maintainance for now and then look out for the changes and other stuff worked on/done during the process. This Maintainance might be a reason for server down at some locations

[earnest notch]

it dont work for longer time in pakistan i think

[solid yew]

just hope for good 😷

[oak path]

Am looking forward to Better and efficient working of the Support Team than anything else.

[storm flume]

Hello, @mild ridge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[toxic pike]

Yes, they're the ones who program the hacker and sell.

A company that supports hacker

[solid yew]

@toxic pike this are fake claims

[toxic pike]

no no no

[round pendant]

Pakistani discord is just time pass. They know nothing and are rude.
Can anyone here tell me what's wrong with servers?

[toxic pike]

Hacker ranked in the world rankings

[solid yew]

@round pendant No Other official anoucement till now exept Following screen shot https://cdn.discordapp.com/attachments/754027851728158720/755836197602984046/Screenshot_149.png

[light stirrup]

@round pendant pakistan discord server ka link to bhej do

[storm flume]

Please do not use languages other than English, @light stirrup. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[solid yew]

@toxic pike Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[round pendant]

This problem is only in Pakistan? Or everyone else is also facing this?

[light stirrup]

@round pendant i think this issue is in pakistan

[toxic pike]

You can see them in the rankings.

[oak path]

I notcied some African players talkin' about servers being removed as well. I suggest we all should wait a couple more days.. for the completion of Server Maintainance

[toxic pike]

you support hackers

[elfin vault]

How to download pubgm in iphone

[solid yew]

@elfin vault Please refer to #faq subpoint 1.1

[pulsar moss]

now pubg make mistake on linked e-mail we can make 1 password and we cant change it

[elfin vault]

Pubgm ban in india so cant show in istore

[storm flume]

Hello, @vernal lava!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vernal lava]

I report hackers everyday and they still pmayer the game

[ionic sparrow]

Can you transfer ownership of a clan to someone

[vernal lava]

Spend the money u making from us and fix the server

[solid yew]

@elfin vault i think , contory change may help u

@pulsar moss hello could you please report this via #old

[ionic sparrow]

Can you transfer ownership of a clan to someone

[vernal lava]

This game is soo trash...get rid of the hackers

[vagrant forum]

Yes, you can transfer the leadership, @ionic sparrow.

[ionic sparrow]

Ok thanks

[polar marsh]

@viral falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grand thunder]

Hay some one help

[vagrant forum]

Do your part and the security team will do theirs, @vernal lava. Complaining about it in support channels won't change anything. If you are unsatisfied with the performance of the security team, please send a feedback in #old.

[solid yew]

@grand thunder We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[pulsar moss]

@olive dove can dm ?

[vagrant forum]

Hello, @grand thunder. How may I help you?

[polar marsh]

@grand thunder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive dove]

@pulsar moss you can ask in here #545315701934522368

[leaden cargo]

Sep,24,2020 maintaines .for what purpose .is this fix server down .crash or ping issue ?

[sonic wraith]

when I am going to get justice?

[leaden cargo]

Sep,24,2020 maintaines .for what purpose .is this fix server down .crash or ping issue ?
@leaden cargo

[vagrant forum]

@sonic wraith ?

@leaden cargo, it's a routine maintenance targeted to improve the performance of the servers.

[leaden cargo]

@vagrant forum mean that fix server down issue or not?

[sonic wraith]

@sonic wraith ?
@vagrant forum well about the scam case

[proper rover]

can someone please tell when will bonus challenge come again ??

[vagrant forum]

@proper rover, no information.

[night cloak]

Hello. The customer service Ingame or the concerned team. They take time to investigate or respond? If yes about how many days

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[alpine brook]

Is It True?

[onyx cairn]

Does it look like an official announcement to you?

[alpine brook]

found it on an Instagram id name pmco pakistan news
Confused -_-

[fresh flame]

hey , i have a problem with the sound in the game that the sound is very low , but when i mute myself the sound goes back to normal , PLZ HELP

[sonic wraith]

Is It True?
@alpine brook tbh servers of Pakistan isn't working

[polar marsh]

@lavish axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@fresh flame, are you on iOS?

[fresh flame]

yes @vagrant forum

[vagrant forum]

@fresh flame, can you please report it in #old along with the following details :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

It would be better if you could also attach a short video clip of the issue.

[sonic wraith]

@vagrant forum can u help me with the scam case?

[vagrant forum]

Only admins can, @sonic wraith.

[umbral harness]

@vagrant forum can DM you please

[sonic wraith]

@vagrant forum can u tell them to help me

[vagrant forum]

Feel free to mention an admin in #discord or DM them.

[granite timber]

When payment on in india

[summer beacon]

When payment on in india
@granite timber is PUBGM got banned by India Gov?

[polar marsh]

@hushed dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sullen citrus]

When is the bonus challenge coming @vagrant forum @bold siren

[barren dock]

@hard edge Thank You very much bro it s working.

[sick shale]

@sullen citrus no ETA
Please refer to this channel's pinned messages for further information:

▪︎ PC: Click on the pin icon located in the top-right of the channel.
▪︎ Mobile: Click on the channel name and select Pins located at the top.

[tranquil breach]

I accidentally clicked 18 below age in PUBG mobile and now I’m not able to play my usual game I’m 28 years old please help I want to continue my regular gaming

[vagrant forum]

You can't change it before 30 days.

[sullen citrus]

When will PUBG be unrestricted in India @vagrant forum

Please reply @neko

Please reply @bold siren

[umbral harness]

Is pubg partnership with jio

@vagrant forum can I add my name in content creators

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @umbral harness. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fresh egret]

Why brothers and Arms not available for gameloop.

[storm flume]

You can now access #emulator-chat and #emulator-support, @fresh egret. Revert this at any time by sending .emulator in #481204134859505684.

[robust geyser]

@sullen citrus wait till November at least

[polar marsh]

@ripe knoll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@pastel pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

What do you mean, @ripe knoll?

@quick grove ?

[hidden zodiac]

When you gonna fix the srvers cuz the game is not playable att all right now

[polar marsh]

@quick grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wide plover]

Hi

[narrow lion]

#questions for almost two weeks now PUBG Mobile Bonus challenge is off. It can be stopped for a certain period but why is the battle coin redemption store not available in the game? Many players are willing to redeem their battle coins. I am unable to purchase RP S15 as I don't have sufficient UC and I am unable to redeem my battle coins. Can anybody tell when the bonus challenge will be back?

[storm flume]

Please refer to this channel's pinned messages for further information, @narrow lion:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[pale yew]

When bonus challenge is live again @polar marsh @storm flume

[sage shard]

Why weekly report is removed??

[narrow lion]

Isn’t it possible to keep battle coin redemption store open when the bonus challenge is offline? @storm flume

[keen bloom]

hello

[vagrant forum]

No, @narrow lion.

[keen bloom]

my friend play with hacker and he dont understand this is cheater

[vagrant forum]

@pale yew, no information.

@keen bloom, if he has actively teamed up with a cheater then he will get banned most likely.

[keen bloom]

he dont understand?

this is cheater

[sick shale]

It's up to him to believe or not.

[polar marsh]

@keen bloom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Plz How can I finish this

[vagrant forum]

You can't do that anymore, @night cloak.

[night cloak]

@vagrant forum
Why

[vagrant forum]

The union video was available on the spawn island for a limited period of time in early September. Those are gone now and there's no way to complete that.

[sage shard]

@vagrant forum Why weekly report is removed??

[night cloak]

@vagrant forum hi nukeyeao!

@vagrant forum hi nuko!
U there?

[vagrant forum]

@sage shard, the weekly report is back again. Please check the recommended tab in events.

Hello, @night cloak. How may I assist you?

[sage shard]

@vagrant forum ok thanks👍

[polar marsh]

@golden glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@vagrant forum help me to find gf xD!

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[keen jackal]

My account is stuck on vietnam version, when will the globala migration form open again?

[night cloak]

@storm flume ok u noobie!

[vagrant forum]

@golden glacier, what do you mean?

You can't transfer an account from the Vietnamese version to the global version, @keen jackal.

[night cloak]

Rip account

[desert mirage]

Is it possible to transfer UC to other accounts??

[earnest notch]

no

[vagrant forum]

No, @desert mirage.

[night cloak]

@vagrant forum
Thank you if support can do anything to reshow again

[vagrant forum]

That event most likely won't return again.

[night cloak]

@vagrant forum
And this if you can help me how can I put country to my account I didn't have country bottom in my account what can I do?

[unborn sedge]

plz fix server in pakistan

[night cloak]

plz fix server in pakistan
@unborn sedge hi thx for your regards of pakiatan server fix pls report in game saying the serrver does not work hope u hab a nice day

[sick shale]

@night cloak You won't have that option due to European laws and restrictions

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@vagrant forum
And this if you can help me how can I put country to my account I didn't have country bottom in my account what can I do?
@night cloak hey u can put a another countrys name asss welll

[dire pebble]

Pubg what are u doing ?! Dou FPP Middle ost very game 2 or more hacker

#questions

[night cloak]

Pubg what are u doing ?! Dou FPP Middle ost very game 2 or more hacker
@dire pebble thx for your regards of hackers pls report in game that they aare hackers

[unborn sedge]

in emultor in ffp i never get match in any srver

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@sick shale
How can I change European area
I live in Aisa in Yemen

[polar marsh]

@tight musk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

@night cloak unfortunately you can't.

[earnest notch]

@unborn sedge with emulator related question go to emulator-support channel

[night cloak]

@sick shale
How can I change European area
I live in Aisa in Yemen
@night cloak go into the game u want to play then there is a small button which says europe then change to asia

[dire pebble]

Pubg sell hack to People

[tame vale]

@sick shale where is the African server?🙁

[unborn sedge]

@unborn sedge with emulator related question go to emulator-support channel
@earnest notch how i can find

[sick shale]

@night cloak Please don't give wrong answers, she's not talking about match servers.

[earnest notch]

@unborn sedge go to #481204134859505684 and write there .emulator

[dire pebble]

Pubg are you selling hack to people

[night cloak]

@night cloak Please don't give wrong answers, she's not talking about match servers.
@sick shale oh mk

[vagrant forum]

@unborn sedge, that could be due to very less players playing/queuing for the FPP mode.

[verbal parcel]

When beard appearances will come again?

[storm flume]

You can now access #emulator-chat and #emulator-support, @unborn sedge. Revert this at any time by sending .emulator in #481204134859505684.

[vagrant forum]

No information, @verbal parcel.

[dire pebble]

How can I buy hack ?

[night cloak]

@sick shale
How can I contact with support of pubg mobile company to change my continent

[potent heath]

Do more events like this

[unborn sedge]

thank you all of you

[tame vale]

@polar marsh when will the African server coming back?🙁

[earnest notch]

@vagrant forum is there any way to delete my emulator role? 😄

[vagrant forum]

@potent heath, please let us know your feedbacks by sending them in #old.

[earnest notch]

@unborn sedge np

[vagrant forum]

Type .emulator in #481204134859505684, @earnest notch.

[night cloak]

@night cloak
Not server but continent

[vagrant forum]

@dire pebble, dont troll here. You can get banned for that.

[sick shale]

@night cloak Contact customer service.

[tame vale]

@sick shale can you tell what happened about the African server??

[night cloak]

Pubgg support is trash no cap

[verbal parcel]

If there any new appearances available for default character in future like beard or hairstyle?

[earnest notch]

@vagrant forum thanks i was just trying if it works to help that guy 😄

[night cloak]

@night cloak
Not server but continent
@night cloak oki im sorry but i dont know maybe serach it up on gooogle

[polar marsh]

@dire pebble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@sick shale
How help me how I send in the game but without any answer

[crisp turret]

Hey @verbal parcel , there isn't any such news but you can share your feedback in #old section.

[tame vale]

@polar marsh can you tell what happened about the African server?????🙂

[night cloak]

@night cloak bro you're never getting a response from the support so stop trying lmao

Contacted the ingame support like 7 hours ago and still ingame waiting for them to text back

[tame vale]

@sick shale can you tell what happened about the African server?????🙂

[sick shale]

Stop pinging me, I don't have any information regarding it

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Not trying anymore,This bot so lamee

[tame vale]

Worst service ever.

[unborn sedge]

how to fix lag in emulator

[storm flume]

You can now access #emulator-chat and #emulator-support, @unborn sedge. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

Bro they literally deducted 10.2k UC from my account and purchase was made through app center

I regret spending tons on pubg,The ingame and email support for this game is literally trash

Someone Deleted my message lmao

If devs and mods really get so offended about it so easily then delete the server and make a no ping and no text server for yourselves

[grim tangle]

@polar marsh Thank you, PUBG Mobile, for ignoring us and letting the hacks have fun

[native mountain]

@grim tangle kisi angle se hacker nhi lag rha hai

@unborn sedge just delete the game 😀

[marsh kraken]

@native mountain please talk in english

[native mountain]

@marsh kraken english is a very punny language

[marsh kraken]

Other languages are prohibited

[crisp turret]

Please make sure to report in-game or here http://cheater-report.pubgm.cc
if you see anyone cheating! @grim tangle

[native mountain]

@crisp turret translate karai gi aap kai liye English mai q Poonam

Poonam will translate the language in English for you.. What say poonam

@marsh kraken but i don't know english who can i talk to you guys then

[marsh kraken]

pls don't chat here goto #chat @native mountain

[polar marsh]

@prime wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[native mountain]

@marsh kraken if you and poonam are there too then i will

[marsh kraken]

pls don't chat here you may goto #chat

[hollow pumice]

@bold siren can you confirm that pakistan separate server’s are launching?

[night cloak]

@polar marsh - in IOS it is not showing option to paste name/change name. when it will get fix.

[polar marsh]

@native mountain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[robust robin]

Anyone stuck with movement in arena or in a match?

[hollow pumice]

@marsh kraken but i don't know english who can i talk to you guys then
@native mountain go to pakistan discord they will answer you in urdu

[marsh kraken]

Anyone stuck with movement in arena or in a match?
@robust robin you can report in #old

[robust robin]

I just did but no one reply?

[grim helm]

Is it possible to unlink Email?

[hollow pumice]

Is it possible to unlink Email?
@grim helm not yet maybe in future

[marsh kraken]

@robust robin they won't respond if there will be more people who reports this bug they will take action soon

[robust robin]

But I just want to know it just me or anyone?

[umbral harness]

Someone forward my case to pubgm cs

[marsh kraken]

But I just want to know it just me or anyone?
@robust robin you can ask in #pubg-mobile or #chat

[night cloak]

Teaming up in solo fpp match some one help

[marsh kraken]

report them through in game report function@night cloak

[light stirrup]

Heloo i need help my pubg id has been hacked and the hacker has linked it with his gmail.whenever i login with my fb he suddenly login with his gmail and i cannot get access with it.I have changed my fb password and turn on 2 factor as well but he has linked to google play games.please help me and unlinked my id from google play games my id number is 5413860218

[storm flume]

You can contact the customer service via the game settings, @light stirrup. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@granite harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warped parcel]

After winning a domination match me and my team mate was stuck at that place not showing results screen or directing to lobby.

Anyone?

[bronze wind]

I need a help recently my facebook account was hacked and pubg account as well now hacker link twitter account and they have acess from both fb and twitter I have 1 acess through gmail tell pubg mobile how can i rid out from this sitution i want to unlink both fb and twitter account but they give time of 6 day and twitter cant remove before 20+ days

[vagrant forum]

@granite harness, were you banned?

[storm flume]

Hello, @warped parcel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[mellow warren]

How can I get Vanguard one title

[storm flume]

You can contact the customer service via the game settings, @bronze wind. Refer to subpoint 5.3 in #faq for further instructions.

[warped parcel]

@storm flume 👏

[solid nimbus]

Why to not showing tournament redeem shop

[little sandal]

I play the first person perspective in the Middle East ... I was surprised by the many balls and the formation of the team. I hope the company will put an end to this

[bronze wind]

@storm flume where i go in customer service?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[granite harness]

Some one hacked my I'd

[night cloak]

Lol

[royal trellis]

hello dear developers and administration! I got a problem: my account was banned at the end of June. first they gave me a ban for a day, then for a week, and then for 10 years. reason for non-compliance with the user agreement. I didn't use cheats, gfx too, I didn't use any plugins and third-party software either. at first I thought it was a mistake, but now, after 2 mksyats, my account is still banned. I decided to create a new one, and it was also banned in just 5 minutes. I can make a video recording of how I create a new account and how it is banned. also in this entry I can add the complete list of applications installed on my phone. please help me get my account back, as I put some battle passes in it

p.s. game support is not responding to me

[grand star]

Hello what's that new announcement appear when open pubg when server get down ?

[polar marsh]

@royal trellis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grand star]

Hello what's that new announcement appear when open pubg when server get down ?
@grand star

[little bear]

Hello sir what's new news about India...Any news about indian PUBG Banned ?

[night cloak]

please while iwant download pubg its 0.0%?

its wont download?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[thick kindle]

so !

[stiff pewter]

Bro see asia top 100 player's avatar many of them promoting paid push and selling hacks and they are hackers too. Check and ban them asap.They are promoting hack openly. But u guys just watching and also make us to just watching them

Anyone here to make the above mentioned thing possible??

[night cloak]

@stiff pewter Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[stiff pewter]

Same rply all the time🤧🤧

[night cloak]

Because we cannot do anything else, asking all the time will never change our answer.

[stiff pewter]

If its effective why are we come here and tell to u guys??

[night cloak]

Because you have no patience, you may move to a discussion channel now, if you have any complaints about the hackers please leave your feedback via #old.

@grand star this one ?

[stiff pewter]

200 years later

@Sibhi Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[ionic sparrow]

Can you get banned in pubg for not being 17

[shadow quiver]

He teamg bro

[last burrow]

Whyyyyyyy:'(

[shadow quiver]

Hey bro Kore gb

[cloud raven]

can in next update, make we can play pubgm on android 5.0?

[grand star]

@grand star this one ?
@night cloak yes

[shadow quiver]

Whyyyyyyy:'(
@Inuu#٧٨٨٧ bro send you play korea

[night cloak]

@grand star it’s just server maintenance.

[shadow quiver]

Whyyyyyyy:'(
@Inuu#٧٨٨٧ or is it global

[short eagle]

Can you get banned in pubg for not being 17
@ionic sparrow no

[night cloak]

@last burrow You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

@shadow quiver please use the in game reporting feature.

@night cloak I have the tools.Many people are using these to give Ddos Attack in pubgm. admin cant patch this tools? Then I can share with Admin
Happy gaming

@night cloak I have the tools.Many people are using these to give Ddos Attack in pubgm. admin cant patch this tools? Then I can share with Admin
Happy gaming
@night cloak thx for your regard i rlly recepct somone is tryna dddos u i also have been ddos i was scared to but stay storng and be happy live life u want u to be

@night cloak fee free to let the PUBGM staff aware of the issue via #old.

[urban jasper]

Has the weekly report been removed. I can't find it any more

[night cloak]

@urban jasper yes it has been removed.

[sick shale]

@urban jasper It will be back soon, check after few hours or tomorrow

[night cloak]

Has the weekly report been removed. I can't find it any more
@urban jasper thc for your regard we will sort it out whith a mod to seee if its gonna come back or not

[urban jasper]

@night cloak Yes please

[night cloak]

@night cloak Yes please
@urban jasper mk i will keep u in my priverate dm and teel u the ans

[urban jasper]

@night cloak what is your role here?

[polar marsh]

@signal ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk dust]

Hello PUBG Mobile Team
Please help, my account has been hacked through the Twitter platform
My Twitter account was logged in by a stranger and all the data on it has changed and I can no longer access it
The hacker is trying to unlink the gmail platform that I own and that I can access @polar marsh

[night cloak]

@silk dust can you still access your PUBGM account ?

[silk dust]

Yes I can

[night cloak]

Make sure you change the passwords of all social media’s linked if you have access and enabled 2 person authentication if not enabled already, then please contact in game support.

[silk dust]

I reached support 30 days ago and still haven't got an answer

I cannot restore my hacked Twitter account that is linked to the game @night cloak

[night cloak]

I reached support 30 days ago and still haven't got an answer
@silk dust i would make a new acc and only link the acc to your gmailll its much safer

@silk dust If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

[last burrow]

@Inuu#٧٨٨٧ or is it global
@shadow quiver its global bro

[silk dust]

@night cloak how

[night cloak]

@night cloak how
@silk dust when u make a new acc it will ask for yout deltailll and it would ask u to have to link one of ur socail then theree is an option to swich it

[last burrow]

@last burrow You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

@shadow quiver please use the in game reporting feature.
@night cloak how bro I Don't understand :(

[night cloak]

@last burrow please click -> #faq and scroll to subpoint 5.3.

[silk dust]

There is no one who can help me here

[night cloak]

@silk dust unfortunately we cannot help with account related issues inside of discord.

[last burrow]

@last burrow please click -> #faq and scroll to subpoint 5.3.
@night cloak and than?

[night cloak]

Read the subpoint, when contacting in game support report your account as hacked.

[last burrow]

Read the subpoint, when contacting in game support report your account as hacked.
@night cloak yeah i already read that, but i can't login to in game, and sorry my English language so bad

[robust walrus]

will pubg mobile be unbanned in india?

[night cloak]

@last burrow You don’t need to login you can use this button here.

will pubg mobile be unbanned in india?
@robust walrus i think no srry bc they are a sus whith china apps

[polar marsh]

@keen fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uneven glacier]

<@&639889499718942720> Hello, my account was stolen, I got help from customer service and all the information I provided is correct. It's been 92 days, they're still lingering. When will I get my account?

[long rivet]

can we unlink email or change linked email from account?

[night cloak]

can we unlink email or change linked email from account?
@long rivet yes u can i use to know how to do it but now bc of da new update it tricky

but we will find a staff to help out

[long rivet]

@long rivet yes u can i use to know how to do it but now bc of da new update it tricky
@night cloak
Even if i can change the password would be great

[night cloak]

6 cheaters in 3 games
@drifting jay thx for your regards we will investgatee more just report in report cheaters

@uneven glacier kindly send them a reminder messages.

[uneven glacier]

I sent it again, but it won't take 90 days again, right? @night cloak

[night cloak]

@uneven glacier it shouldn’t do no.

[polar marsh]

@wary trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@midnight basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uneven glacier]

@night cloak Will they transfer my account to the guest account?

[night cloak]

PMCO top 3 Europe player blALLin was banned for no reason!

[toxic echo]

Do you get banned for using Vpn? Its the Only thing to fix my mic problem

[polar marsh]

@naive tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@uneven glacier no one here can speak for your support agent

@toxic echo Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

@night cloak banned account or banned from PMCO?

[marble shard]

Dear Pubg Team,

Recently I have received a message "Your account will be banned for violating regulations unlocks on 2030-09-22 02:05:26. Customer support E- mail - [e-mail]"
And then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.

ID- 5102982414
Nickname- R2K乛DesmondYT

[night cloak]

@marble shard Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

[topaz pagoda]

pls help

[night cloak]

@topaz pagoda please ask in #emulator-support.

[long rivet]

@marble shard Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.
@night cloak why won't you reply my question

[night cloak]

@long rivet you cannot unlink the email/phone number login feature at this given time.

[toxic echo]

Do u get banned for using vpn???

[night cloak]

@toxic echo Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, Please do not repeat this question again.

[toxic echo]

K just tryna get a answer

[night cloak]

I had already answered your previously.

[night cloak]

@stoic wolf there’s no information regarding, the ban of India.

[night cloak]

@torn kestrel yes ?

[torn kestrel]

I have only low fps option in my settings

[night cloak]

@torn kestrel it’s because you have a low end device.

[torn kestrel]

But I am getting 60fps in-game😶

[night cloak]

@torn kestrel what version are you playing ?

[storm flume]

Use of unauthorized third-party software or methods, @final heart, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@final heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[willow birch]

Someone has hacked my account. How can I get it back

[iron marten]

.

[hollow pumice]

Is it true?

[storm flume]

You can contact the customer service via the game settings, @UencStriderOp#0096. Refer to subpoint 5.3 in #faq for further instructions.

[torn kestrel]

@torn kestrel what version are you playing ?
@night cloak KR

[round quartz]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @round quartz. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@autumn brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[median bough]

Hey. When will 90 fps be available for s10 plus. Will there be 90 fps for s10 plus?

[neat raptor]

Hey guys I have a question. I’m on pc now and I wonder if pubg mobile can cross progression on pc as well? I don’t wanna lose my stuff

[weary flame]

So many hackers fix this pubg

[night cloak]

@torn kestrelwe only provide support for PUBTM GLOBAL.

@neat raptor you can play PUBGM on PC with your MOBILE account. you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

@median bough I don’t think the s10 supports 90 FPS for PUBG MOBILE.

@weary flame Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

@hollow pumice that is not official.

@willow birch can you still access your account ?

[neat raptor]

and how do i download pubg mobile on pc?

[night cloak]

@neat raptor please ask in #emulator-support.

[sick shale]

@neat raptor refer to subpoint 3.16 in #faq

[south forge]

I want to change my name

[polar marsh]

@sullen wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

@south forge Ask in #discord not here.

[night cloak]

Hackers are everywhere theres no match i get in without filthy cheaters

[maiden kayak]

Hi how I report cheating?

In game no response 😂

[night cloak]

Does This Server Maintenance Prevent cheaters ? Im curious what is it mean ?

[grim tangle]

@polar marsh When will you solve our problem with hacker, server suspension, and server unresponsiveness?

@polar marsh In the Middle East, the connection is unstable and the server is not responding, and you suspend the accounts of the clean players and leave those who use the hacker

[subtle pawn]

Hello

Pls i need help my account was stolen by Email gmail 3th and twitter but i have only way to login to my account by my facebook , i have all information about my account pls help me to recover it

[high socket]

After updating to iOS 14 I keep getting this a lot I have good WiFi with 300 download and upload and 3 ping.

[night cloak]

Where is the Playload 2.0?

[night cloak]

I want to unlinked from@email please help me sir

[primal topaz]

Como carajo mando un vídeo en discor

[night cloak]

@night cloak that’s currently not a feature.

@night cloak please refer to image attached.

@primal topaz english please.

Sir help me please I want to unlinked from email becoz my email was hacked

@high socket Kindly created a detailed report in #old. Please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction. Refer to the steps in the image attached.

@subtle pawn please contact in game support, and refer to to image I sent last.

@grim tangle @maiden kayak Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

@night cloak it means they’re working on making the servers better EG a lot of servers are lagging right now so that should be fixed when it’s over.

[north mortar]

Hi all hm pubgm are dead because all my game are one and more cheater where is the anti cheat ?

[night cloak]

@north mortar you can see the work of the anti cheat via #news that game is very far from dead.

[north mortar]

hm no in europe or middle east so much cheater in every game

[night cloak]

Sir please help me in my id I spend $10k dollars I want to unlinked from pubg I have gmail all proof also please help me

I have all the proof gmail and I can gmail login also but I want to unlinked please help me sir

@night cloak you want to unlink an email ? If so is it your email ?

Yes its my email I want to unlinked it’s my recovery number also I want to unlinked please help

@night cloak you cannot unlink at this given time, it may be available in the near future.

[slender roost]

@high socket something happened to us where we can’t shoot enemies while they can shoot us

[night cloak]

Ok how can we say to pubg we need this to unlinked email

@night cloak feel free to add a suggestion about this via #old.

Ok thanks

@slender roost please share a screen recording of the issue you’re facing.

[slender sand]

Anyone having crashing problems? I have uninstalled and reinstalled the game, repaired the game, factory reset my ipad, and done everything i can think of. It still crashes me out

[reef crown]

Does blckpinks music play on the stereo of the car in match? Haven’t played a match yet, seeing first if any of you have

[sudden pelican]

I payed from my debit card 179 L.E in egypt for 600 Uc and i didn't received any uc till now

[night cloak]

Server Problems In Pakistan

[polar marsh]

@gray lantern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sudden pelican]

@polar marsh i have big problem i payed from my debit card 179 L.E in egypt and i didn't received any uc

[toxic isle]

ye here

[sudden pelican]

He will answer me or not ?

[toxic isle]

just wait

[sudden pelican]

Very thankful ❤️

[polar marsh]

@jade island:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[high socket]

Do black pink plays in cars?

[toxic isle]

@torpid quail that guy didnt recieve UC u know why?

[rose vale]

Does anyone know how to link to apple id when already linked to facebook?

[crimson gazelle]

Why is the cheater report channel closed?

[burnt stirrup]

Why 90fps is not supported in Galaxy tab S7+ ???

[polar marsh]

@crimson gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@high socket @reef crown best to ask this in #pubg-mobile.

@burnt stirrup have you got your tablets settings set to 120 HZ?

@crimson gazelle it’ll be opened in the near future.

@rose vale send a screenshot of your basic settings screen.

@sudden pelican did you read this message ? Refer to the screenshot below.

[burnt stirrup]

@night cloak yes !

[tulip plinth]

How I can join pubg Mobile india discord server

@night cloak How I can join pubg Mobile india discord server

[night cloak]

@burnt stirrup your device either doesn’t have a strong enough process or the tablet is a new release and isn’t available for your device yet. Feel free to let the team know via #old

@tulip plinth https://docs.google.com/document/d/1ZOMWQy3q4rkmVUctzbPdiH23jEhCmMsobAg_7sNcmnI

[burnt stirrup]

It have snapdragon 865+ the latest processor, and with 8GB of ram .
How it is not strong enough!

[celest shadow]

Kindly send a detailed description of your issue in #old, @burnt stirrup. Please include the following as well:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

[burnt stirrup]

What is numeric user id?

[night cloak]

Your in game ID. The number.

[chrome lagoon]

B.a.n.n.e.d, I will type this without the dots

Banned

Wow, it didn't mute me :v

[night cloak]

Do you need help ?

[small wolf]

Mic glittch what do I do?

I can’t even talk and I got scrims, y’all better fix this dumb game, I’m finnna stop playing just for that very reason..

[night cloak]

@small wolf try change your DNS, set DNS 1 to 1.1.1.1 DNS 2 1.0.0.1, you may refer to #faq subpoint 4.5 for instructions on how to change your DNS.

[small wolf]

Every update y’all find something else to screwewwww up..

[night cloak]

Us ? We’re just the community here feel free to let your frustrations be known via #old.

[small wolf]

Not u, I mean like the pubg Devs

[vague bay]

I am facing voice problem. I turn my mic but my voice doesn't goes to anyone and others voice doesnt come to me (teammates voice). I am from India, my network is Jio. Reliance Jio.

[night cloak]

@vague bay try change your DNS, set DNS 1 to 1.1.1.1 DNS 2 1.0.0.1, you may refer to #faq subpoint 4.5 for instructions on how to change your DNS.

[vague bay]

Can I use any app to change DNS?

There's an app named "DNS Changer" on play store.

[night cloak]

Yes you may refer to #faq subpoint 4.5 for the download link.

[vague bay]

Alright. Thank you!

[green belfry]

While downloading black ping song it is showing unstable connection (INDIA)

[rose vale]

@night cloak I can't now the game is telling me network error log in failed on both of my devices

[polar marsh]

@steel sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rose vale]

It dosen't tell me that it says network error

[night cloak]

@rose vale please try a different connection.

[rose vale]

Thank you, I will try. Network error means internet not account suspension correct?

Ok it works now thank you.

[night cloak]

Yes, you’re welcome.

[rose vale]

Do I dm you screen shot of settings?

[night cloak]

You can send them here.

[night cloak]

@rose vale please contact in game support.

[rose vale]

All I get is bot messages

[night cloak]

Could you try a routine repair/re installing please.

Pubg will be back in India

[rose vale]

I uninstalled and reinstalled would routine repair do anything?

[night cloak]

Always worth a try.

[latent dagger]

Can I just msg any pubg official?

[night cloak]

Sure can! contact in game support.

[storm flume]

You can contact the customer service via the game settings, @latent dagger. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Why can’t I use the new tech graphics

[latent dagger]

The channel is read only!

[night cloak]

@latent dagger you only need to read it.

[ocean hawk]

Well there ever be a fix for the frame drops iPad 7th gen users have been facing after the new update ?.

[night cloak]

Why can’t I use the new tech graphics
@night cloak .-.

[arctic stump]

Why does it says unstable internet connection , when I press download for black and pink? Even though I get good connection,( in-game 30-40 ms)

[night cloak]

It’s not black and pink it’s BlackPink ,and what download

@ocean hawk Kindly created a detailed report in #old. Please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[polar marsh]

@latent dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rose vale]

So this means it will unlink google play?

[celest shadow]

@rose vale, that's correct.

@night cloak, new tech graphics?

[night cloak]

@night cloak if you’re referring to the screenshot you’ve just shared via #old it means it’s Currently not available for your device.

[arctic stump]

There is a play button on home screen , for black pink or pink black, which I pressed and a pop up came for unable to download due to unstable connection

[rose vale]

Thanks

[celest shadow]

@arctic stump, could you try downloading the song on a different network?

[night cloak]

@night cloak if you’re referring to the screenshot you’ve just shared via #old it means it’s Currently not available for your device.
@night cloak btw why tho ,is it only androids currently ? Or is it only me

[rose vale]

So I will have to wait for seven days before linking a apple store?

[arctic stump]

I did try , on network and wifi, it said the same

[night cloak]

Like is it only android can use the tech

@rose vale correct.

[rose vale]

Thanks for ur help@night cloak

[celest shadow]

@night cloak, if such graphical option is not available on your device, it's either not supported or it will be available in the near future.

[night cloak]

:<

@rose vale looks like a visual bug you just had, as you’re unlinking google play but your only linked social media account is Facebook, Kindly created a report in #old. provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[lofty nebula]

I didn't download song he says unstable network

[night cloak]

@rose vale if you can, and you’re welcome.

[lofty nebula]

😭

[celest shadow]

@arctic stump @lofty nebula, could you try using a DNS to download the song? Please refer to the sub point 4.5 in the #faq channel.

[night cloak]

@rose vale with your report share this image as well.

I can listen to the song pretty well without needing to download

[lofty nebula]

@celest shadow what is dns

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @lofty nebula. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@gusty raptor where did you purchase the 3000 UC from ?

[gusty raptor]

i only buy uc from Midas buy or ingame pubgm

midasbuy not trusted?

[night cloak]

Wait can IOS even use the new tech

[gusty raptor]

can someone help? im 💯 sure i did not buy from other sites only in midas buy (load) and pubgm ig

[night cloak]

@gusty raptor https://www.pubgmobile.com/pay if you bought UC from this website it is safe, the UC was deducted for either buying from an unofficial store or because you purchased from an unofficial store in the future and out your account in debt, if this is not the case please contact in game support.

Yeah I don’t think IOS users can even use the new tech

That’s sad 😞

[gusty raptor]

where is the in game support @night cloak im not gonna buy from midas buy anymore if thats the case

[night cloak]

@gusty raptor You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[rose vale]

@night cloak I tried does that work?

[light stirrup]

I need help.I have linked gmail in linked with gmail or phone number.Now i am trying to link my account my phone number it send a verfication code.when i entered verification code a chinese language something appeared at the top and my account is not linked with phone number

Can we linked our account gmail and phone at the same time or only one option will be used

[night cloak]

Why i didn't get 90fps option in realme x3 even it has 120hrtz refresh rate and Snapdragon 855+

@rose vale that’s great, thank you.

[rose vale]

Np

[celest shadow]

Yes that should be fine, @rose vale. The Community Team goes through the channel regularly.

[rose vale]

Ok

[night cloak]

Can someone help me ?

Can any IOS users use the new tech ,I asked this question in general and no one answers me

[vagrant forum]

@light stirrup, either one of them.

What exactly are you referring to as 'new tech'?

[night cloak]

The new tech graphics

[celest shadow]

@night cloak, do you have 120hz screen refresh rate enabled on under your device settings?

[night cloak]

I’m on iPhone 8s IOS 13 or 14 idk ,I might try update my phone

@celest shadow yes

@night cloak I’ve just asked a friend with the newest IOS device out I’ll get back to you shortly.

Ok thanks

[light stirrup]

@vagrant forum we can't use both

[vagrant forum]

The Ultra HD graphics settings is available on the the iPhone 11 and higher variants I believe. As for the 90fps feature, the iPhones can't use that since their screen refresh rate is 60Hz only, @night cloak.

[night cloak]

WHAT

[mighty sparrow]

byba pubg full hacker

[polar marsh]

@pallid plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

;—;

[celest shadow]

@night cloak, you may send a feedback report in #old. Kindly include the following:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

[vagrant forum]

The newer iPads have 120Hz refresh rate and hence are able to run the game on 90 frames.

[light stirrup]

@mighty sparrow shift to emulator gameloop there is no hacker as security is tight

[night cloak]

Well why do they make The new tech when most people can’t even use it .-.

Why do they make new phones? It’s to upgrade the tech the better the phones the better in game tech will be @night cloak.

Sigh

I spent a week dealing with this and the solution is to get a new phone ?

[vagrant forum]

Well that's up to you. If you really want to experience the new features, your device needs to meet the requirements.

[celest shadow]

Unfortunately, older models have their hardware limitations, @night cloak. You must understand this.

[polar marsh]

@nimble basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please do not use languages other than English, @leaden latch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pine swift]

Hello

[polar marsh]

@potent sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine swift]

Account lost

[crisp turret]

PUBG account, Facebook, vk , Google Play, Apple account, or what exactly? If it is a PUBG account team should be able to assist, but for the rest of those you'd have to go through the recovery process with their support teams or through their automated processes. @pine swift

[pine swift]

My account hecked

[storm flume]

You can contact the customer service via the game settings, @pine swift. Refer to subpoint 5.3 in #faq for further instructions.

[clear spindle]

@leaden latch may I know the reason.

[green belfry]

I am not able to download black pink theme song

[clear spindle]

Try after a few hours.

[green belfry]

@clear spindle may I know the reason for trying few hours after

[pine swift]

I don't have any account

[clear spindle]

Might be your internet connection or several people are doing that atm.

[vagrant onyx]

I am not able to download black pink theme song
@green belfry wait for few sometime
also please do rest your device + the wifi connection

[pine swift]

Please help me my account lost it's hecked how can reopen
Customer service i send me missing Error???? How can reopen my account

[green belfry]

@vagrant onyx bro I tried to download using dns and Wi-Fi
But unstable network is coming 😩 😩

[polar marsh]

@heady nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine swift]

😭😭😭

[storm flume]

You can contact the customer service via the game settings, @pine swift. Refer to subpoint 5.3 in #faq for further instructions.

[primal juniper]

I had rank 4 diamond in season 11. I was not given MK14. help me please

[night cloak]

Season 11 ?!?!, you’re not given the reward automatically you have to claim it, @primal juniper.

[primal juniper]

Does anyone have a support phone number?

[night cloak]

@primal juniper also you would need to have played five games in diamond, also there is no phone number you may use in game customer service for account related issues.

[viscid pasture]

@night cloak can you reply to my msg plz

[pine swift]

Please help me

[rapid owl]

Lol your English . A 3rd class student can write better then you @night cloak

[storm flume]

You can contact the customer service via the game settings, @pine swift. Refer to subpoint 5.3 in #faq for further instructions.

[celest shadow]

Kindly move to a discussion channel if you do not have an inquiry, @rapid owl: #chat or #pubg-mobile. Do not clutter the channel or go off-topic.

[pine swift]

Customer service I send missing bat Error

[storm flume]

Hello, @rancid forge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

When will PUBG Mobile be unbanned in India ?

Why there is a heavy desync in wifi :/

Although my ping is like 20-30 still de syncing 👀

Why High Ping and Desync issues after update ?

[pine swift]

Chester- report i don't send missing because he is using my my user name and ID I was place season 2 to 15

[storm flume]

You can contact the customer service via the game settings, @pine swift. Refer to subpoint 5.3 in #faq for further instructions.

[clear spindle]

We can't help you with the account related issues, @pine swift Only in game customer service could help you.

[green belfry]

I'm getting network error

[night cloak]

@night cloak @night cloak, Kindly created a detailed report in #old. Please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[warm jackal]

I’m unable to post a photo in feedback so here is this

There is a hole beside shelter. If you fall in it’s impossible to get out.

[night cloak]

@warm jackal may I ask why you’re unable to share a photo in that channel ?

[clear spindle]

We can't help you with the account related issues, @pine swift Only in game customer service could help you.

[warm jackal]

No idea it’s just “compressing” for the past few min.

[clear spindle]

Can you share the Screenshot of that channel.

[pine swift]

Rock47 I'm trying to customer service bat i send any message error???

[night cloak]

@pine swift please clear app cache, try a different network connection if the clearing app cache does not work.

[clear spindle]

You need to explain the issue in there, @pine swift.

[warm jackal]

Still says compressing. I can’t share screenshot or photos basically

[night cloak]

Seems like a connection issue @warm jackal trying a different network, also make sure the photo is under 100MB.

[pine swift]

My account lost it's was hecked in my id and play ID Rock47

[warm jackal]

I switch from wifi to data and for sure the pic so tiny. So I honestly dunno.

[night cloak]

@warm jackal try restarting discord then your device and try again.

[clear spindle]

@pine swift follow this in Customer service.https://cdn.discordapp.com/attachments/481200416349224980/755060853409054749/example.webp

[night cloak]

@clear spindle check dms.

[polar marsh]

@dawn sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[elfin canopy]

Perfect.

[pine swift]

Sir Follow this in Customer service i can't send missing it's Error

[clear spindle]

@dawn sentinel There are no mistakes.

[clear spindle]

@pine swift Click on OK then follow the image I shared with you.

[warm jackal]

Yay it works! So yea. We got trapped in this tiny caved at shelter.And some “sus ppl” came and killed us.

[night cloak]

@warm jackal I’ll report the issue for you.

[warm jackal]

From the inside it looks like this and it’s impossible to get out. Thanks!

[storm flume]

Hello, @warm jackal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[pine swift]

but my device is thi mistake

[frosty marlin]

Hi I have a problem I can’t activate the microphone I have an iPhone XR can someone help me pls it says loading or we can use this right now

[pine swift]

@clear spindle ok

[warm dove]

Not able to download the lobby music of black pink

[clear spindle]

@frosty marlin Try doing a routine repair

@warm dove use a different connection

[pine swift]

@clear spindle ok

Please help me

[night cloak]

No

[clear spindle]

@pine swift I have answered you. Follow that, there's nothing more I can do about that.

[pine swift]

Sir I follow all your sajes bat i can't send missing Error every time

[clear spindle]

Do a routine repair then Contact the CS from Login Page (HELP)

[night cloak]

Type “my account has been hacked”

[clear spindle]

[pine swift]

@clear spindle check the time just 11:01

[night cloak]

if this error occurs for every message you type please clear app cache and try again.

[vagrant forum]

Type something more than "account lost". That error shows up when you don't describe your issue

[junior delta]

Friends, I need help. Can I change the email linked to my game account?

[vagrant forum]

State how exactly and when you lost the account or how your account was hacked.

@junior delta, nope.

[junior delta]

@vagrant forum (

[pine swift]

@vagrant forum yes My account lost it's hecked

How can reopen in my device

[vagrant forum]

Please mention the entire issue in the in-game customer service chat, @pine swift. If you just write "account lost" then it will show that error.

[pine swift]

@vagrant forum yes

[night cloak]

@merry frost u can write ur problem here

[fresh egret]

Hacking Spam on Pastelinks claiming free UC. Don't click on them!..

[pine swift]

@fresh egret yes 😭😭

@fresh egret I'm click and lost my account

[fresh egret]

Not safe don't click ok

[pine swift]

Facebook and Instagram and pubg everything is My loss

[night cloak]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[pine swift]

What the hell is talking you I have topic but you don't listen to me

I have problem 😡😡😡😡Viasy#1234

[merry frost]

My I'd was linked with my facebook account and someone hacked my facebook account which make me unable to login my pubg account pelase assist @vagrant forum

[vagrant forum]

Recover your Facebook account, @merry frost.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @merry frost. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[merry frost]

I can't recover my facebook account as the hacker make it disabled by posting something against community guidelines

[clear spindle]

Nothing can be done if the Facebook is not willing to help you.

[fading token]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fading token. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@humble oar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@torpid quail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proven crescent]

Umm I just lost all my light sticks in that black pink event while trying to collect the BP reward

[celest shadow]

Could you provide a screenshot?

[proven crescent]

I restarted too but it’s still all gone, I had over 1200 because I got all the light sticks from the achievements

@celest shadow I can screenshot the whole lot but that’s just pointless, I have collected all the achievement mission rewards and some of the daily too, I restarted but it still shows 0 lighsticks and I got no BP in the mail either

[celest shadow]

It could be a bug, please report this in #old.

Kindly include a detailed description of the issue, screenshots, your numeric user identification, device, country, WiFi or cellular.

[rancid forge]

Name..KINGツQUEEN
I'D 6817615675
Use in ESP hack files in pubgm
Team frds helping in rank push in conquer
Frds ID
Name :killarnisanth
I'd 5364092698
And
Name:90ssuriya
I'd 5410945225
Plss watch last match in all member last season kD vs current session KD I will report pubg m

[storm flume]

Hello, @rancid forge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[tawdry olive]

When Dns

@clear spindle When Dns how to use

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @tawdry olive. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tawdry olive]

Ok

[wild fern]

The loading screen takes too long. What's happening bruh

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @wild fern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[rose raven]

howdy

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rose raven. Remember to read through #faq before asking questions in the support channels.

[half knot]

How long do I have to wait?

[storm flume]

You can now access #emulator-chat and #emulator-support, @half knot. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@half knot --> #emulator-support

[rose raven]

depends on your connection speed

yours is 0mb/s which will take alot of time

but it's sometimes glitched

[delicate patrol]

hello,

Ok so here is the situation, hope you can suggest something

My account got hacked a month ago.. a month later i got it back from Twitter support, proceed with changing password and all, but when i logged in, i saw the account is binded with email login.. this morning, the hacker managed to login using email login and i cant login using twitter

[storm flume]

You can contact the customer service via the game settings, @delicate patrol. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@hasty veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[delicate patrol]

You can contact the customer service via the game settings, @delicate patrol. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume

i hope they reply before 7 days because that is the duration need for the hacker to unlink my social media

[polar marsh]

@crimson geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@vagrant tulip -----------> #old.

[tardy flower]

Hello sorry, can you say, when will be active Bonus challenge in game?

[storm flume]

Please refer to this channel's pinned messages for further information, @tardy flower:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[thorn imp]

Why we can't enter zombie mode in ( cheer park ) ? @spring zephyr

[spring zephyr]

It's not out yet.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[thorn imp]

Ok but it's showing in cheer park that's why i ask

[golden echo]

Can someone help me my account is hacked

[storm flume]

You can contact the customer service via the game settings, @golden echo. Refer to subpoint 5.3 in #faq for further instructions.

[golden echo]

They are not replying I tried to talk to them it's been 2 weeks

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @golden echo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[pearl notch]

Bonus challenge option not showing

[neat sonnet]

heeeeeeelp its acount from season 2 i dont make any thing 5150834620 lvl 74

id : 5150834620

help please

[pure spruce]

@crimson geode any mods here? pls help this guy out!

[gritty glade]

@neat sonnet

You are using GFX tool Or VPN?

[storm flume]

Use of unauthorized third-party software or methods, @gritty glade, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[neat sonnet]

@gritty glade no no no

i dont make any thing

please any help

[polar marsh]

@kindred hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[neat sonnet]

help plz

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Ok when I look into the smoke my frames died

[stable condor]

[night cloak]

Wth is happening with smoke Granades

@night cloak screen recording please ?

[glass merlin]

Hi . Is there anyone to help me? My account was hacked with the game

[night cloak]

@neat sonnet Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

[broken verge]

kindly fix server crash issue in Pakistan

[young hinge]

I wanted to know when infection mode gonna start coz in patch note they told us that it will start at 23rd September but now it's 24th September...
Still we are not unable to see..if possible please help us

[glass merlin]

Hi . Is there anyone to help me? My account was hacked with the game

[night cloak]

@glass merlin can you still access your account ?

[broken verge]

kindly fix server crash issue in Pakistan

[glass merlin]

No

[night cloak]

@glass merlin If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

[young hinge]

@night cloak brother I asked something but I didn't get any help

[storm flume]

You can contact the customer service via the game settings, @glass merlin. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@young hinge there’s been no information, regarding infection mode if it’s been delayed it’ll be announced via #news.

[glass merlin]

Customer service in the game did not respond to me properly

[young hinge]

@night cloak thanks man

[clear spindle]

@young hinge it mentioned as "Halloween Infection Mode (available from October 23)"

[young hinge]

@clear spindle opsy I didn't read properly...😂my bad..btw thank you for the help bro

[granite notch]

is it safe to use DNS ??

[clear spindle]

Only in-game customer service or the social media platforms could help you @glass merlin.

Yes @granite notch

@late quartz we don't do that here.

[granite notch]

SO in that Dns which one should i use ?

[polar marsh]

@smoky thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@wild surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @granite notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Yay now there’s a invisible player shooting me and I’m dead

[celest totem]

Its dns changer is safe to use

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @celest totem. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[willow birch]

@night cloak bro someone has hacked my account . I don't have access to my account. How can I get it back

[night cloak]

@willow birch If you can no longer access your social media connected to your PUBG MOBILE account, please refer to #faq subpoint 2.8.

[clear spindle]

@night cloak also report that in #old

[arctic iris]

Although my internet runs well, there is a Ping problem in the game from 46 AD to 968

[storm flume]

Please refer to this channel's pinned messages for further information, @arctic iris:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[granite notch]

hey there my account was logged in by someone and i was scared and changed the password. Then opened my pubg It came " Your account will be banned for violating regulations

[polar marsh]

@granite notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[keen sandal]

I can't login, keep geting this message. please help me.

[serene meteor]

@clear spindle @night cloak is bonus challenge launched in game?!

[night cloak]

@serene meteor not yet.

[serene meteor]

Can u tell me how long it will rake @night cloak

[night cloak]

@serene meteor no ETA.

[cedar skiff]

1.1.1.1 dns changer only works by using vpn is it safe or will i get ban

Im asking for iOS devices

[polar marsh]

@viscid chasm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@cedar skiff you can change your DNS via your settings, a VPN is never recommended.

[cedar skiff]

Can't change in mobile data using cloudfare1.1.1.1 app to change dns is it safe??

[night cloak]

I’d say no, but I could be wrong someone who knows will answer you.

@keen sandal have you tried a routine repair/different internet connection.

[daring stag]

Using vpn to play pubg is safe or not??

[night cloak]

@daring stag Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[daring stag]

How to become moderater like u

[night cloak]

This time I got proof of a hacker he died to a bot

@daring stag I am not a moderator, for more information on how you become a moderator please read #faq subpoint 6.2.

Platinum tier is riggged and full of cheaters ,I can’t even get to platinum 4

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume

[keen sandal]

@keen sandal have you tried a routine repair/different internet connection.
@night cloak yes

[night cloak]

@keen sandal restarting your device, re installing the game.

Why server freezing happening ?? please help

[keen sandal]

@night cloak i've tried before

[broken verge]

fix server crash

[half knot]

How long do I have to wait?

[night cloak]

@keen sandal Kindly created a detailed report in #old. please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

@broken verge @night cloak please report the issue via #old, preferably with video evidence.

[tame vale]

@night cloak you have any idea on what happened to the African server?

[storm flume]

You can now access #emulator-chat and #emulator-support, @half knot. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@tame vale no idea, sorry.

@half knot please wait patiently for a response via #emulator-support.

[polar marsh]

@pure spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[viscid nest]

Why we can't buy uc in pubgm when we can buy?

[night cloak]

@viscid nest are you in India ?

[viscid nest]

Yes

[night cloak]

@viscid nest and you’re aware PUBG MOBILE is currently banned in India, this is why you cannot purchase UC.

[viscid nest]

😔

[green belfry]

@night cloak Bro black pink song is not available to download

[viscid nest]

When we able to buy??

[vagrant forum]

Tried doing a routine repair, @green belfry?

[viscid nest]

Any other way to buy uc??

[green belfry]

@vagrant forum Ok

[night cloak]

I’m not ganna report then....

Hackers these days are either aimbot with xray

[viscid nest]

Anyone can reply me please.

[night cloak]

@night cloak please move to a discussion channel if you no longer require assistance.

[granite timber]

Why my blackpink event page is not opening

It says web page not found

[viscid nest]

Any other way to buy uc in India

[vagrant forum]

Use a different network, @granite timber.

[granite timber]

@vagrant forum i tried

[storm flume]

You can contact the customer service via the game settings, @granite timber. Refer to subpoint 5.3 in #faq for further instructions.

[viscid nest]

My bonus challenge is locked@vagrant forum ???

[storm flume]

You can contact the customer service via the game settings, @viscid nest. Refer to subpoint 5.3 in #faq for further instructions.

[granite timber]

First I'm doing with my mobile internet and then with my wifi but nothing changed

[distant rampart]

Iam not able to login to game it says u have login with newer version of game cannot login to older version

[storm flume]

You can contact the customer service via the game settings, @distant rampart. Refer to subpoint 5.3 in #faq for further instructions.

[distant rampart]

Tried didnt help

[night cloak]

@viscid nest it’s temporarily unavailable, you may refer to this channels pinned messages for more information.

[granite timber]

The costumer service is not good at all

[green belfry]

Tried doing a routine repair, @green belfry?
@vagrant forum
It is not working
I am getting once again unstable network

[storm flume]

You can contact the customer service via the game settings, @distant rampart. Refer to subpoint 5.3 in #faq for further instructions.

[distant rampart]

My other account have been hacked iam able to login that account i have 2 social media logins but hacker have linked his google play games id to my account

[night cloak]

@distant rampart only in game support can help with account related issues.

[distant rampart]

I have messaged them on September 11 th

[night cloak]

Now you may wait patiently.

[distant rampart]

How long

[night cloak]

There’s no set time, a estimate time would be 60-90 days.

[distant rampart]

Ohh ok

Thank you

[velvet vault]

Hi. I’m experiencing high ping on iPhone 11. I have an android device which has 30-40 ms mostly on the same network while iPhone ping is around 170-200 all the time.

Both are on same network and my brother’s game also has better ping on android. Someone help me please

[patent thunder]

How is it possible that hackers are still there?

[night cloak]

@patent thunder Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[velvet vault]

@night cloak could you help me please

[night cloak]

@velvet vault If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[polar marsh]

@prime flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[verbal parcel]

Which DNS changer is best for Pubg mobile?

[night cloak]

PUBG mobile servers are down in Pakistan, it's been more than a week.
Is there anyone who will forward this issue to Tencent?

[vagrant forum]

The one mentioned in #faq 4.5, @verbal parcel.

[polar marsh]

@stone mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

I believe the Pakistan discord server has already forwarded the issue, @night cloak.

[night cloak]

They are good for nothing

[tepid ruin]

hello

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glacial bramble]

Can't be able to play Blackpink, showing Unstable network, please try again later.

[polar marsh]

@flat shard:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[plain dagger]

When is payload 2.0 going to release?

[night cloak]

@plain dagger no ETA.

[polar marsh]

@outer patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[plain dagger]

Any idea?

[night cloak]

@plain dagger no ETA means (no estimated time of arrival.)

[polar marsh]

@ionic pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@hot basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@warped drift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom quail]

Заблокировали аккаунт, помогите разобраться и разблокировать

[storm flume]

Please do not use languages other than English, @fathom quail. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

@jade mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@lavish thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green belfry]

Why black pink song is not downloading

[red crane]

السلام عليكم

[night cloak]

because you're internet is 0.60 kb mate.

[soft sparrow]

@clear spindle is it possible to falsely ban a player?

[clear spindle]

Nope.

[storm flume]

Please do not use languages other than English, @red crane. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[red crane]

السلام عليكم ورحمة الله وبركاته
مرحبا بوبجي موبايل
اني لاعب نضيف. عمري مافعلت هكر بحسابي البوبجي منزلهه من كوكل ابلي نزلت استمتع بتجمع المومتع فجئه فصل النت ورجع انطاني باند ١٠ سنوات ضلم اذا اني مفعل هكر. اتكدو من حسابي اتمنه تحلون المشكله. لان راح اكره روحي. الهكر ماتبندونه والاعب النضيف يتبنك. هاذه الايدي واتكدو من حسابي

[storm flume]

Please do not use languages other than English, @red crane. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

english pleas.e

[polar marsh]

@red crane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[maiden pecan]

I have both the prime and prime plus but when in the plane my name wont go blue

[green belfry]

How to lift permanent ban in discord server??

[shell hawk]

Hi

[polar marsh]

@shell hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[distant rampart]

When will Bonus Challenge come ??

[karmic garden]

link riport acawnt ples

[polar marsh]

@glacial kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@scenic abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[distant rampart]

???

[hushed field]

Hey Can U Tell When Bonus Challenge Comes In Game ?

Pls @polar marsh

[vagrant forum]

No information, @hushed field @distant rampart.

[distant rampart]

Ok

[hushed field]

What Is This Pls Tell It Comes Or Not

[storm flume]

Please refer to this channel's pinned messages for further information, @hushed field:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[hushed field]

Why R U Showing This Dude Pls Tell That If Comes Or Deleted Perminently

[potent tusk]

remove blackpink collab pls it got my account banned
its your fault now give it back to me

[hushed field]

What Happend @potent tusk Bro

[potent tusk]

@hushed field im making jokes of the new blackpink event cuz it seriously sucks

[polar marsh]

@pale fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hushed field]

@potent tusk Everyone Have Right To Speach They Can Speak Anything

[potent tusk]

no like seriously why did they bother themselves doing a collab at the first place
we didnt want this

[lean shard]

@polar marsh I have a problem with a uc purchase

[hushed field]

Saying Is Ur Wish Bro

[lofty dome]

Will those solo teamup get bannned

[potent tusk]

if they made a proper collab i would accept but not blackpink
that song sucks a lot

[spring zephyr]

Feedbacks goes to #old.

@lofty dome Report players teaming up in-game.

[potent tusk]

@spring zephyr already done that

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lean shard. Remember to read through #faq before asking questions in the support channels.

[lofty dome]

Done but no response i have video proof too @spring zephyr

[potent tusk]

this bug needs an end fam ;)

[spring zephyr]

@lofty dome You won't always get a response as there are lots of reports every day.

[lofty dome]

😢 every single match i get die bcz of these people i hate playing 😞 @spring zephyr

[storm flume]

Hello, @lofty dome!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@surreal nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[toxic steeple]

Can anyone tell me where is bonus challenge option.

[storm flume]

Please refer to this channel's pinned messages for further information, @toxic steeple:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[toxic steeple]

Okk i understand

[lofty dome]

I have submitted a report @spring zephyr

[polar marsh]

@sterile cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[meager frost]

Dear Pubg
Recently I’ve been loosing UC
Apparently because of a fraudulent UC purchase
Recently it was my birthday and 6 of my friends sent me UC purchases throughout the month to my account
further more over purchased over 30, 000 UC Directly through the in game purchases

I called up my friends and asked them where they purchased the UC from and some of them are residing in malaysia and said they got it from shoppee malaysia which is Malaysias largest online store and Midasbuy which is exclusively partnered with PUBG

I am unaware of where this fraudulent transaction has been taken place and could you please let me know how and where so that we players of pubg could prevent ourselves from purchasing UC from these sites which seem legit and even partnered with PUBG

I’ve contacted PUBG in game customer support it’s been over 3 weeks
I still have not gotten a reply yet

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @meager frost. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[meager frost]

I I have read subpoint 5.4

[forest zinc]

Hi i need to change my country but i cant . Why ?

[polar marsh]

@golden glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@pulsar moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please do not use languages other than English, @pulsar moss. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar skiff]

Can i use 1.1.1.1 for changing my DNS in cellular data in iOS device as changing DNS in setting is not available for cellular data in iOS

[maiden violet]

hi

[vagrant forum]

Yes, @cedar skiff. Just don't use warp+.

[maiden violet]

anyone can help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @maiden violet. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@maiden violet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cedar skiff]

Ok but 1.1.1.1 uses VPN tunnel inorder to change DNS thats what boggles my mind @vagrant forum

[vagrant forum]

@storm willow ^

[cedar skiff]

Iam asking this for my YouTube video so please give me a perfect and clear replay don't get angry on me 😅

[vagrant forum]

Wait for a reply from Storm.

[thorny rune]

My account has been disabled just because I killed someone with the grenade and this is not a sufficient reason to disable my account, I have been playing for a while and have improved my game method well, why do you disable my account and leave all the cheaters in the game, you can look at my account in the monitoring and this Pictures say that I am not a cheater, otherwise it may appear on the image that I am a fraud

[cedar skiff]

Ok @vagrant forum

[polar marsh]

@thorny rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@celest cosmos:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[meager star]

Hi my account has baeend how i take back 😩

I need one hope me please

How can do for me

[dawn nest]

Well on of my account got hacked 1 years ago I even messaged customer service but they didn't do any thing

[polar marsh]

@livid needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[meager star]

I know the customer service no do anything

[terse basin]

PUBG will not get unbanned in India bcz PUBG corporation said that they are talking to the government about it but actually nothing is happening and the government is not at all ready to lift the ban anytime soon

[polar marsh]

@meager star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[solar sand]

hello guys i got hacked and he linked he's mobile number with the accounts... i still got both Social media loggin but the problem i cant login with the account its say's " Account has been logged with a newer version" can someone help me with that please

[storm flume]

You can contact the customer service via the game settings, @solar sand. Refer to subpoint 5.3 in #faq for further instructions.

[blissful iris]

what happened to the colours?

[spring zephyr]

Huh?

[blissful iris]

is this normal?

<@&481161015728406538>

[sand path]

Is it on mobile?

Oh.

[storm flume]

You can now access #emulator-chat and #emulator-support, @blissful iris. Revert this at any time by sending .emulator in #481204134859505684.

[sand path]

Ask in #emulator-support.

[idle kraken]

I played at 3-5 and it was normal then suddenly this happens i already rebooted my phone and restarted my wifi and it still wont work

[spring zephyr]

@idle kraken Have you tried repairing the game?

[idle kraken]

How do i do that?

[spring zephyr]

Logout and you will see a repair option on the top right side of your screen.

[idle kraken]

Ok

Yeah it didnt work

[honest sedge]

Explain this to me

[polar marsh]

@wild sedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tall bough]

some of the people in India are getting banned for no reason, any replies to this?

[potent fossil]

I need support please.. Please assist me am facing issue regarding Carlo character..

[mild dove]

How to register for crew challenge

[onyx cairn]

Isn't that impersonation?

[heavy vortex]

hasn't done anything suspicious yet

[potent fossil]

Assist me please

[onyx cairn]

Can you explain in details what has happened? You can also submit a bug directly into #old, @potent fossil.

[potent fossil]

@onyx cairn Am not getting Carlo Character EXP at the end of TDM Match, I tried using Sara am getting EXP but not with Carlo 🥺

[onyx cairn]

There's a daily limit for this Experience points, did you check not reached this limit though?

[potent fossil]

Nope

How can i check ?

[obsidian goblet]

why ?

[potent fossil]

@onyx cairn ?

[storm flume]

You can contact the customer service via the game settings, @obsidian goblet. Refer to subpoint 5.3 in #faq for further instructions.

[supple ruin]

What's the link to report yt videos

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @supple ruin:

:white_small_square: http://bit.ly/37Lgfbm

[supple ruin]

👍

[honest sedge]

when i got first with 10 kills then i got plus 20 when i got 4th with 7 kills i got plus 22 @vagrant tulip

[vagrant forum]

It's not just based on kills and ranking. There are other factors.

[honest sedge]

It's not just based on kills and ranking. There are other factors.
@vagrant forum what r the factors

[mild dove]

How to register for crew

[vagrant forum]

Supplies looted, health recovered, damage dealt, supporting teammates.

[spring zephyr]

@vagrant tulip That's not how it works. Avoid providing false info in support channels.

[vagrant forum]

Also, the survival time.

[honest sedge]

👍

[mild dove]

How to register for crew

[vagrant forum]

For crew challenge?

[idle kraken]

I uninstalled and installed and now the bug is worse im stuck on this

[mild dove]

Yes @vagrant forum

[vagrant forum]

The registrations aren't open yet.

[spring zephyr]

@idle kraken Try changing your DNS to !.1.1.1 and secondary DNS to 1.0.0.1

[idle kraken]

How do i do that?

[spring zephyr]

Supplies looted, health recovered, damage dealt, supporting teammates.
@vagrant tulip

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @idle kraken. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[potent fossil]

Whats the daily limit of Character Experience ??

[mild dove]

Pubg baan in some areas can they register if registration comes?

[sick shale]

@potent fossil 1000 XP

[bleak lake]

hi im using gameloop for pubg mobile after installing it keep loading and stuck and this page of "updating download list"

[barren herald]

#Roles

[bleak lake]

this what its stuck at

[potent blade]

How to join crew challenga?

[sick shale]

@potent blade Crew challenge registration are not open yet

[potent fossil]

@sick shale How can i check that i reached today's limit?