#questions

1 messages · Page 1052 of 1

sharp onyx
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@gilded plank please elaborate

gilded plank
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Can u see a marker line..??

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It's joint from 1 end to another

night cloak
#

@gilded plank yep

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Not in the Global version.

gilded plank
#

Ohh

night cloak
#

It may available in the future.

gilded plank
#

I have seen. its a video frm Korean version... Bt u had some doubts... So dats t

night cloak
#

@gilded plank u can do it

gilded plank
#

Y

night cloak
#

Download kr

#

🙃

sharp onyx
#

Its not from Korean version either. Its from Game For Peace

gilded plank
#

In dis new update... Lobby UI has changed alot... Any 2 options we can set in the main lobby

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So, I thought dat marking system also we got...

sharp onyx
#

You can read patch notes on the official website. It has details regarding the changes and additions to the game every update

gilded plank
#

@sharp onyx can u pls share d link..??

sharp onyx
#

Its in #news . Might have to scroll up a little. Posted on Sept 6

upper wind
#

i tried 5.3 #faq that did work but ask for 6 days for unlink. and someone has access to my pubg account through my twitter account. he hacked my twitter account. now i only just have facebook access to login to my account. how do i unlink or revoke to my account from twitter

storm flumeBOT
#

Please refer to subpoint #5.4 in #faq for further information, @upper wind. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

upper wind
#

bot it didn't work i dont wanna talk to bot again can someone guide me??

night cloak
#

@night cloak sure.

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@night cloak ok will talk later my paper is going on

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Good luck with those :)

stark cove
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Can anyone help me here to recover my Twitter account which has been hacked to my pubg account

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @stark cove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

upper wind
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@night cloak i did that 4, to 5 times . but the hacker who has access to my twitter he again logged in and my unlink application has been cancled becox it takes 7 days . that i do not have to log in in 7 days . i dont but hacker does that. isnt any other way to contact to live customer support and unlink on the same day??

night cloak
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refer the image I send and follow that.

stark cove
#

@night cloak bro where we can get this suppoet

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Support

storm flumeBOT
#

Hello, @opal oriole!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@stark cove What are the login methods you have??

stark cove
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I have linked to Twitter and email id

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He hacked my Twitter account

night cloak
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Contact the Twitter support.

stark cove
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He changed all the required details of my Twitter account

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I am not getting any support from Twitter

upper wind
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@night cloak Thank you but one question i dont remember registeration date how do i check that?? and what is that 5th one first and oldest payment receipt by this account . what does it mean??

stark cove
#

Rock i am facing the same issue which arsalan is facing

night cloak
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Only Twitter can help you.

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@upper wind did you make any purchase.

stark cove
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They are not responding at all

night cloak
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wait for them to respond.

upper wind
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@stark cove i do have access to facebook Thank fully but i couldnt unlink to twitter which is been hacked

night cloak
#

Registration date can be found in Facebook settings.

upper wind
#

@night cloak yeah too many times but i dont remember are talking about UC purchase yeah , but dont remember exactly dates

stark cove
#

No @night cloak it has been month

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Please help me do u have any contact

upper wind
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@night cloak like where do i can found please can please guide me??

night cloak
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You can find it under Payments method in App store/ Play store.

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Contact them again, @stark cove.

upper wind
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@night cloak actually i reset my phone so i dont remember from where did i purchase UC last time

night cloak
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@upper wind are you on Android or iOS??

clever wharf
#

is this emot on 70 rp rank???

upper wind
#

android

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@night cloak where do i check registration on facebook?

night cloak
#

Facebook settings > Apps & Website and you'll find PUBG MOBILE in Active section as added on date....

for Payment history: Play Store > Accounts > Purchase History, @upper wind

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@clever wharf Feedbacks in #old

upper wind
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@night cloak Thank you i got the registration date but i couldnt found payment history because it's empty 🙁

night cloak
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If you remember the approximate month then it will be fine.

modern forge
#

How to report hacker ? I have video proof I know In-game System Doesn't work or else the hacker must not be Ace for last season

storm flumeBOT
#

Hello, @modern forge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

upper wind
#

@night cloak yeah i remember the month last month i purchased UC for crates and buy this royal pass August but dont remember exact date

night cloak
#

Just provide them the Month and the year.

upper wind
#

@night cloak Thank you soo much 🙂 ❤️

cold night
#

Sir i have a doubt

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cold night. Remember to read through #faq before asking questions in the support channels.

rich notch
#

sudden my Ping is getting high please help first it is working op but after sometime it gets high any solution? @spring zephyr

spring zephyr
#

Probably an issue with your internet connection suspicious

rich notch
#

nop

warm flame
#

My player id is 5297558282

My player nickname is "死Valter正義Vo"

On September 15 I was having 225 uc but on the same day logging in on evening I am having only 5 uc. I don't know what happen and I am afraid that whether my account is hacked. Please help me to get my uc back.

Can u guys help me

storm flumeBOT
#

You can contact the customer service via the game settings, @warm flame. Refer to subpoint 5.3 in #faq for further instructions.

warm flame
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But no one is responding in in game service can any one help me

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @warm flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

cold night
#

Sir currently am facing hacking on my account he is trying to get rid of my account. He us stealing it. Now when i log in and try to un link the hackers linked account it shows this

storm flumeBOT
#

You can contact the customer service via the game settings, @cold night. Refer to subpoint 5.3 in #faq for further instructions.

cold night
#

Am not for that here

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I need to know which country recive the 1st update

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At 1st which country

spring zephyr
#

Contact in-game customer service, Only they can help you with this.

shy mist
#

Does adding additional files to support ULTRA sound manually trigger the suspension of account?

spring zephyr
#

@shy mist yup, you will get banned.

shy mist
#

@spring zephyr Okay bro Thanks..But I've never seen people banned for Adding manually through YT!

night cloak
#

Is there a specific date when the collab is? Referring to #news

onyx cairn
#

Very soontm

night cloak
#

Ty grandpa 👌

opal moon
#

If i transfer the region outside the European region anything is gonna happen to my account?

shy mist
#

Y nightmode is removed from VIKENDI?

cobalt current
#

Pubg colabing with black pink? @sand path

cosmic gazelle
night cloak
#

@opal moon that’s not even possible so nothings going to happen.

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@cobalt current who knows

@cosmic gazelle try after a few hours.

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@shy mist GWworkshopAkaShrug

cobalt current
#

@night cloak amiajoketou

night cloak
#

so do I pubgm_kappa

spring zephyr
#

Pubg colabing with black pink?
@cobalt current Just check recent messages in #news and you will get your answer blob_amused

cobalt current
#

Yesconfused_duck

night cloak
#

@night cloak the user is not banned.

leaden latch
#

@night cloak hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @leaden latch. Remember to read through #faq before asking questions in the support channels.

leaden latch
#

I want to help solve problems

spring zephyr
#

What's the issue? suspicious

leaden latch
#

No, no problem

spring zephyr
minor bay
#

please ban hackers

storm flumeBOT
#

Hello, @minor bay!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

minor bay
#

but i have done many a time

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but nothing happens

thin pier
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Sir my pubg mobile Id got hacked what to do???

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Plz help

storm flumeBOT
#

You can contact the customer service via the game settings, @thin pier. Refer to subpoint 5.3 in #faq for further instructions.

leaden latch
#

Contact technical support within the game> Sir my pubg mobile Id got hacked what to do???
@thin pier

night cloak
#

hi

leaden latch
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @leaden latch @night cloak. Remember to read through #faq before asking questions in the support channels.

visual canyon
#

Cheaters in over 90% of my matches so far this season. I guess the company endorses it since they dont stop it

storm flumeBOT
#

Hello, @visual canyon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

visual canyon
#

I shouldnt have to report them

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Anti cheat software???

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Morons

boreal comet
#

PUBG has an anti cheat software?

prisma dagger
#

I applied 3 time for this review role how long?

#

Any mod?

thin pier
#

Sir how to get pubg partner title in game

celest shadow
#

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it, @thin pier.

#

If you are eligible, you will be accepted, @prisma dagger.

prisma dagger
#

They told me 3 times that u r higher tier u want to apply? I say yes

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@celest shadow

celest shadow
#

In that case, be patient for your acceptance, @prisma dagger.

cold night
#

Which country gets the 1st update

left drum
#

@cold night india

#

😂

night cloak
left drum
#

@night cloak ok

thin pier
#

@prisma dagger sir what kind of role you asking for plz explain

prisma dagger
#

Ok thanx

night cloak
#

@cold night if you’re referring to updates such as the new era update it’s just picked randomly I don’t think there’s a table set for every region and what time they get it.

thin pier
#

Bcuz is there something I can also apply for any kind of role in the server

prisma dagger
#

Review role @thin pier which higher tire playes can only apply

night cloak
#

@thin pier the user was answered by a member of staff, no need to carry in the query.

cold night
#

Look this what it shows?

storm flumeBOT
#

You can contact the customer service via the game settings, @cold night. Refer to subpoint 5.3 in #faq for further instructions.

thin pier
#

@prisma dagger sir come in dm plz

cold night
#

Bro contacting them foroe 2 weeks no response

boreal comet
#

@cold night same thing with my account it’s been like that for a few days

thin pier
#

Sir what are some other roles I can apply for in this server or what is the criteria for applying roles

storm flumeBOT
#

Your level is defined by your Discord server activity, @thin pier. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

rigid lichen
#

Can anybody help me? Why my pubg account is showing "Failed to Unlink" each time when i get logged in even nobody can access to my Pubg Account but myself. @storm flume @torpid quail @sand path

opal moon
#

@night cloak it's possible my account had this problem and it solved and they told me to transfer the regio

honest mortar
#

did pubg on PC support 90 fbs?

night cloak
#

@opal moon can you please provide a screenshot of that message in English.

#

@rigid lichen are you logging in with the social media you’re unlinking ?

honest mortar
#

thanks

rigid lichen
#

No. I don't even want to unlink. And also no one can access to my pubg account but still i keep getting this message" Failed to Unlink" @night cloak @sand path @storm flume @torpid quail

leaden latch
#

Do a fix for the game

storm flumeBOT
#

You can contact the customer service via the game settings, @rigid lichen. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Lag is real pls fix lag Asia sevrer

onyx cairn
opal moon
#

@night cloak i couldn't find the photo in english but this was the message

We are unable to offer pubg mobile service to you now your account will be deleted 6d later and all data will be deleted permanently

storm flumeBOT
#

You can contact the customer service via the game settings, @dapper vortex. Refer to subpoint 5.3 in #faq for further instructions.

leaden latch
#

.

onyx cairn
#

Do you need assistance, @leaden latch?

leaden latch
#

Your safety dear

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

floral moon
leaden latch
#

الي يطلع له اصدار احدث اكدر اساعده يدخل لي

storm flumeBOT
#

Please do not use languages other than English, @leaden latch. Refer to #735483472432594994 for regional communities.

#

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

floral moon
leaden latch
#

!help
@night cloak ??

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

narrow escarp
#

Hi

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @narrow escarp. Remember to read through #faq before asking questions in the support channels.

narrow escarp
#

I am from Bangladesh.. When did I can see bonus chalange option again in game

spare blade
#

Hlo I need help!

night cloak
#

@dapper vortex u must have given ur id to another player for playing

#

Say truth

polar marshBOT
#

@spare blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

formal locust
#

Something is driving me mad. Please help. I can't find what use to be the friends list. I can bring up the list of those online etc. But there use to be then a button you could click to bring them all up with a menu down the side which had options such as ... Facebook friends, game friends etc. I hate having the only view of my friends list as the idle or in game list as I can't see when someone last logged etc or who I play with more as it ordered them this way in the old list. Is there another way to view your friends other than this view ....

#

Pls tag me. Thanks

lofty tinsel
#

@formal locust There is no more friendlist. This is the new style ):

#

It's horrible

floral moon
formal locust
#

It sucks !!!!!!

floral moon
#

hacker changed SRC version

lofty tinsel
#

@floral moon Regarding this matter. you have to contact customer service only

formal locust
#

Thank you for replying. I will stop looking now

lofty tinsel
#

@formal locust You welcome. I hope they bring the old style

spring zephyr
#

@floral moon Only in-game customer service can help you with this.

formal locust
#

Yeah as all I can see now is greyed out minimal info unles someone is online.

night cloak
#

@floral moon to whom u send screenshot he I also having same problem

sand path
#

@floral moon Do you know which social media account is hacked?

night cloak
#

@night cloak did u solve my problem

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They said the account is not banned. Are you sure that the right ID??

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Yep

#

Then it's not banned.

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@night cloak ok thanks we will try agian we will send u a screedhot of it

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@night cloak and pls stop muting people who wrote that

stark cove
#

Any one can help me with some Twitter support account

night cloak
#

It's just the word ban.

#

@opal moon your parents revoked your access to the game, That process is irreversible.

#

Already replied you @stark cove

#

@night cloak yep I got muted for 5 to 10 sec

#

😭

narrow escarp
#

Anyone help me..

night cloak
#

@narrow escarp hmm

floral moon
#

@sand path my all social media is safe but hacker linked there twitter

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @narrow escarp. Remember to read through #faq before asking questions in the support channels.

narrow escarp
#

I am from Bangladesh... When did i can see bonus challenge option again in game

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @narrow escarp:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak
#

@floral moon can you still access your account ?

narrow escarp
#

How can i redeem those poinys now?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @narrow escarp:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

solar geode
#

@spring zephyr
Any news or Update on Indian things
Bro

limpid socket
#

Does midasbuy work to purchase uc in KR acc?

night cloak
#

Nope.

#

@storm flume please help me I need pubg mobile official Link for india

vivid pike
#

I cant see RP prime + subscription in my account

limpid socket
#

@night cloak how to buy uc in KR acc then? AmIAJokeToYou

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
vivid pike
#

RP prime plus for 9 months plan

night cloak
#

@storm flume where I will find indian server pubg mobile

vivid pike
#

I cant see in my account

night cloak
#

Google it @night cloak

#

One min @vivid pike

blissful iris
#

@lime juniper why don't you take a look at my issue?

floral moon
#

@night cloak no hacker changed src...my fb and email are linked

vagrant forum
#

I accidentally pressed No in gameplay management and now I can't play game for more than some hours (dont know how much)
but I am 20 years old
so is there anyway I can change it right now
I was pushing my rank and now I can't play
tried in game support but....
@blissful iris, you can change it from in-game settings.

indigo storm
#

Can we transfer uc from one account to another

night cloak
#

@indigo storm nope.

vagrant forum
#

No, @indigo storm.

floral moon
#

@night cloak i alredy do this on 30july and 14 september

blissful iris
#

I can't change right now it says you can change on 16 October

indigo storm
#

How do we top-up uc in India

opaque thicket
#

Why Don't I Have Permission To Report In #Cheaters-Report

candid maple
#

hi!
ı was penalized for the Pubg Mobile. I want to know why ı am punished. I
think there is a mistake.
I want it to be examined. Can you help me please?

My ID: 5631695826

vagrant forum
#

Then you will have to wait, there's no other choice, @blissful iris.

spring zephyr
#

@candid maple You got banned? Hide_pain

storm flumeBOT
#

Hello, @grim birch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum
#

@candid maple, were you banned?

blissful iris
#

why?
I made a mistake and I can also provide my details that I'm 18+
now I can't play game for more than some hours I was pushing rank and now I can't

candid maple
#

ı dont know

spring zephyr
#

@candid maple Share a screenshot of your issue suspicious

indigo storm
#

How can we top-up uc in India

candid maple
#

okey one mınute

spring zephyr
#

@blissful iris You will need to wait for 30 days before changing that settings again.

indigo storm
#

Anyone reply me

blissful iris
#

but I can't wait that much I have to push my rank the tencent staff can make it right but they don't reply @spring zephyr

night cloak
#

@vivid pike you can find it near the user name.

upper nacelle
#

Is Tencent shifting to Singapore?

spring zephyr
#

You will have to wait, that's the only thing you can do at this moment PepeLeave

candid maple
night cloak
#

o

polar marshBOT
#

@candid maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid pike
#

@night cloak i have that subscription but not 9 month plan one

violet spruce
#

@spring zephyr What is new female Charcter name

spring zephyr
#

We don't have any info about that. Keep an eye on #news for the latest news.

blissful iris
#

no way bro do something @spring zephyr

spring zephyr
#

@blissful iris You will have to wait for 30 days before you can change that setting again, that's the answer. PepeLeave

violet spruce
#

@spring zephyr oh any guess when it will come inn pubg m

#

ok cute cat suspicious

night cloak
#

I'm not sure what you meant by the 9 month plan, @vivid pike.

vivid pike
#

@night cloak this one is from one of my friend from india i am canada he can access this option but in my account i can see

#

Its not visible in my account

polar marshBOT
#

@boreal grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@vivid pike You are on IOS or Android?

vivid pike
#

@spring zephyr ios

spring zephyr
#

@vivid pike That offer is exclusively for Android users.

polar marshBOT
#

@whole juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid pike
#

WtfYaay

#

@spring zephyr what if i use android to take this offer and then play with ios is it work?

blissful iris
#

yes @vivid pike

night cloak
#

To anyone who can’t change their username to special font letters, here is how you do it!
Only works on iOS

Go to settings > Keyboard > Text Replacement > Press the + in top right corner
You’ll be on a page that says Phrase and Shortcut
Phrase is where you can paste the username
And shortcut can be anything
For example I’ll put my Phrase as 嚒lanie٭॰ं because that’s the username I want and due to the recent update iOS doesn’t let you directly copy and paste it in rename cards. Shortcut can be anything, in this case my shortcut was test1.
Next open the game and get a rename card, type in the shortcut word and your username should paste

#

Thank you @night cloak PubgmSmart

#

@night cloak Yaay

compact epoch
#

Hey all need hellp

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @compact epoch. Remember to read through #faq before asking questions in the support channels.

upper wolf
#

Can’t collect the reward after making 5 daily purchases
id 5264505952
Device iPad mini 5th gen

sleek ravine
#

Can i play while using dns

green belfry
#

Can i play while using dns
@sleek ravine
Which dns you are using

night cloak
#

@night cloak

#

@night cloak he said when he logined the game his account was not login instead a new account was created 5.3

storm flumeBOT
#

You can contact the customer service via the game settings, @compact epoch. Refer to subpoint 5.3 in #faq for further instructions.

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr
#

Can i play while using dns
@sleek ravine Yes, you can.

night cloak
#

Sir my friend said when he logined the game his account was not login instead a new account was created

spring zephyr
#

@night cloak Tell him to contact in-game customer service regarding this.

night cloak
#

sir i am from india and after ban in india there is no coustumer service available

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

magic ibex
#

Y the vechile skin is not there in rp rewards

spring zephyr
#

Feel free to give your feedbacks about he new RP in #old.

green belfry
#

Is it better to buy royal pass in india

solid yew
#

Is it better to buy royal pass in india
@green belfry depends on u , as u wish

green belfry
#

@green belfry depends on u , as u wish
@solid yew
I need 100 uc more but payment is not available in india

maiden pecan
#

Are we allowed to sell accounts?

night cloak
#

selling/buying/trading accounts is a violation of the PUBGM TOS and will lead to a permanent suspension. I highly recommend you read through #735483472432594994.

solid yew
#

@solid yew
I need 100 uc more but payment is not available in india
@green belfry because pubg banned in india currently

maiden pecan
#

😳

storm flumeBOT
#

Hello, @pine cape!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pine cape
#

@storm flume did not get u bro

#

need more knowledge about this ...

solid yew
#

@pine cape Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

night cloak
#

How to get free uc?

solid yew
night cloak
#

@solid yew how?

#

There's no way to get free UC other than from giveaways, @night cloak.

#

@night cloak oh

jovial patio
#

@solid yew

night cloak
#

Hi there, Anyone knows how to move bottons when accidentally put in the area inside of red line?

solid yew
#

@jovial patio We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

night cloak
#

I don't want reset my control setting and I don't have any other devices like ipads

wraith brook
#

@night cloak Click on the arrow to hide the settings box then do

night cloak
#

@wraith brook thanks bunny, the screen shot is after I did click the arrow but it didnt fully hide the setting box. I guess I need to reset my control setting😔

wanton obsidian
#

Hi there, Anyone knows how to move bottons when accidentally put in the area inside of red line?
@night cloak reset and try again bro

floral moon
night cloak
#

@wanton obsidian thanks utki, I will.

celest shadow
#

@night cloak, unfortunately it's a bit difficult to get your controls out of that area. You will need to reset your controls. Feel free to leave your feedbacks regarding this in #old.

floral moon
#

@celest shadow blank notice came after i clicking on unlink twitter...why??

celest shadow
#

Do you have a second social media account linked to your PUBG MOBILE account, @floral moon? If so, what is it?

night cloak
#

@celest shadow Thank you for the info!

floral moon
#

@celest shadow yes facebook is mine and email also..but twitter is hackers social media

celest shadow
#

Did you logged into the game via your Facebook?

floral moon
#

@celest shadow No...MY FB, and Email...but twitter is also linked in my id, but twitter is not mine

celest shadow
#

Let me get this clear, how did you log into your PUBG MOBILE account? Did you use Facebook or E-mail to get into your ID?

floral moon
#

yes

wide tinsel
#

Where is bonus challenge option in new lobby?

celest shadow
#

Facebook, @floral moon?

wide tinsel
#

I cant even to find

celest shadow
wide tinsel
#

Ok thanks

night cloak
#

Fix TDM bugs, sound.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

floral moon
#

@celest shadow facebook and email

celest shadow
#

Which did you use to log into your ID?

neon parcel
#

Hi whoever or whatever admin replies , I want to know if there’s any news on why the EU low ping has been removed for African players without any notice. I’ve begun my new season as well as purchased the RP but it’s pointless when I play normal EU ping and lose point or unable to complete missions due to hackers

floral moon
#

@celest shadow fb

celest shadow
#

Can you try doing a routine repair and see if that helps, @floral moon?

floral moon
#

@celest shadow yes

celest shadow
#

All right.

#

Feel free to send your feedbacks in #old, @neon parcel.

#

Please remember to include the following, @neon parcel:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

floral moon
#

@celest shadow please help me how can i unlink twitter

storm flumeBOT
#

You can contact the customer service via the game settings, @floral moon. Refer to subpoint 5.3 in #faq for further instructions.

hushed rain
#

Selamün aleyküm arkadaşlar benim oyununda bir sıkıntı varda hesap girdikten sonra donuyor nedenini aceba öğrene bilirmiyim

full vault
#

I have reported many of hackers with videos for a week ago and I haven't got any response from PUBG
The game beeing selly and stuped with all thes hackers we find elmost every game
No respones means PUBG people are happy with these hackers
My last day on PUBG
Thanks for the game in the frist 6 seasons
Player from season 2

proud estuary
#

Hi guys. Does anyone have idea where the gifted RP stays? And also what happens if the person who was gifted rp has already purchased rp?

wraith brook
#

@hushed rain Use English

hushed rain
#

@wraith brook no

wraith brook
#

@hushed rain Other languages not allowed ok

neon parcel
#

@celest shadow it’s not my device or network or even country everyone that played on that low ping does not anymore

hushed rain
#

@wraith brook oky

celest shadow
#

@neon parcel, kindly provide those information as it will help the team to investigate into it.

polar marshBOT
#

@hushed rain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mental creek
#

unable to enter in match is this only me or anyone else having same problem in pubgmobile?

serene quartz
#

@neon parcel stop complaining please pubgm_hmm

wraith brook
#

@hushed rain Don't use word ban it triggers the bot

polar marshBOT
#

@full vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon parcel
#

@serene quartz if u have no business here or complaint please remove yourself

proud estuary
#

Hi guys. Does anyone have idea where the gifted RP stays? And also what happens if the person who was gifted rp has already purchased rp?

prisma basin
#

When is crew challenge registration availible? Because one of my clan mates got the grade s crew title and i cant get it (im the leader of the crew) because i cant register....

full vault
#

Pubg full of hackerd stuped game
I have reported many of them with videos and no response
PUBG are happy with this stupidness
Have fun and get killed this hackers paying mony ao the can kill u stuck_out_tongue_closed_eyes

neon parcel
#

@prisma basin you can claim it by crew verification

alpine condor
#

Isnt there smth like night mode in this update

prisma basin
#

@lime juniper can you explain?

celest shadow
neon parcel
#

@prisma basin strange

full vault
#

Stuped game> @prisma basin strange
@neon parcel

storm flumeBOT
#

Hello, @full vault!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

cunning ruin
#

Need help, I can't enter the game, any game, any server, my internet is stable

celest shadow
#

Could you provide a screenshot?

cunning ruin
#

Aaa

#

Yeah

celest shadow
#

@alpine condor, no information on that yet.

cunning ruin
#

It mostly throws me out to the lobby

#

And it sometimes stays on the waiting area

#

I just got a 37 minus cuz of it tho

polar marshBOT
#

@full vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cunning ruin
#

I got this in the waiting area

#

And when I start a game, it stays on the loading screen, throws me back to the lobby, shows this again, I go press enter match again, it does this again

#

I've also reported can't enter game in the lobby

#

@celest shadow

celest shadow
#

Have you tried playing the game on a different connection, @cunning ruin?

cunning ruin
#

Yes on another network

#

Should I do the routine repair or something

celest shadow
#

You could try doing a routine repair but this seems like a connection issue, @cunning ruin. What's your usual ping in the game?

cunning ruin
#

Usual ping is 170 on the eu server, on Pakistani servers, I can get as low as 40

#

And it was all good till a hour ago, I did some games, dinners, then it messed up

celest shadow
#

Did this started occurring just recently?

cunning ruin
#

Yeah

#

1.5 hr ago

celest shadow
#

All right. Please try doing a routine repair and see if that helps.

cunning ruin
#

Okay and if that doesn't do it

celest shadow
#

Feel free to mention me here with an update or if it did not work.

cunning ruin
#

Alright thanks m8ey

celest shadow
#

Can you please provide me the following, @cunning ruin:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

cunning ruin
#

What's that for dear sir 😯

celest shadow
#

Seems like another user faced the same issue as you did in #old, @cunning ruin. I'd like to collect your details.

cunning ruin
#

Ah yeah excellent brother

glossy oar
#

Yo does anyone know when Bonus challenge will be back? I bought 1k points and I can't redeem it now and buy the royale pass

cunning ruin
#

5239371798
Gameloop emulator
Pakistan
Cellular Mobilink Jazz Network

celest shadow
#

@cunning ruin, thank you so much! 😊

glossy oar
#

Ok thanks

cunning ruin
#

Hope it gets fixed, I have friends waiting

arctic ibex
#

Team .....I cant find the latest pubg mobile version update on app store ...its says it has been moved ......unable to update the game

glossy oar
#

@arctic ibex bro go to instagram acc of pubgm and check bio , they have given apk link , download it and you will get latest version

arctic ibex
#

Ok thanks Arjun will try that

queen torrent
#

i just got killed by a hacker how can i report them

solid yew
#

@queen torrent Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

polar marshBOT
#

@queen torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic ibex
#

Pits the android link .....where is the ios link for latest update?

upper wolf
#

Anyway to delete chat history?
For ios devices

queen torrent
#

@solid yew does it work or just waste of time

solid yew
#

@queen torrent work sir

arctic ibex
solid yew
#

@arctic ibex pubg is banned from india

arctic ibex
#

This is not india

#

I m@in ireland

sonic pond
#

hello

solid yew
#
App Store

‎The official PLAYERUNKNOWN'S BATTLEGROUNDS designed exclusively for mobile. Play free anywhere, anytime. PUBG MOBILE delivers the most intense free-to-play multiplayer action on mobile. Drop in, gear up, and compete. Survive epic 100-player classic battles, payload mode and f...

sonic pond
#

where can i find Emulator support

storm flumeBOT
sonic pond
#

thanks

arctic ibex
#

So i have to delete the previous app completely and reinstall it all over again.....what the hell ....its downloading now ...

lusty falcon
solid yew
#

@lusty falcon in english plz

night cloak
#

Refer #faq 2.12 @lusty falcon

#

@solid yew ??

#

PUBG, what's wrong???
Isn't this in English??

solid yew
#

Isn't this in English??
@night cloak nope check again

polar marshBOT
#

@lusty falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

huh

alpine flower
#

he meant the screenshot i guess

umbral orbit
#

After update Mic and speaker not working. Can anyone help?

solid yew
#

@umbral orbit try rutine repair

idle pasture
umbral orbit
#

Tried bro didn't worked @solid yew

solid yew
#

@umbral orbit did u give all permission to app

idle pasture
#

@solid yew help me

solid yew
#

@idle pasture We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

idle pasture
#

It is not ranked in the top 100, knowing that I am the number of killers I hope to help

umbral orbit
#

@solid yew Yeah I provided it with microphone and speakers permission

solid yew
#

@umbral orbit try reinstall whole game

umbral orbit
#

@solid yewok will try that. Thanks

solid yew
#

@idle pasture ss in english plz

idle pasture
#

You waited for me a minute

night cloak
#

Refer #faq 3.15 @idle pasture

spiral remnant
#

Hey pubgm, stop selling hacks!! 😡 😡

polar marshBOT
#

@woeful rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid yew
#

@spiral remnant this are fake calims

#

@spiral remnant hello could you please report this via #old

woeful rivet
#

@solid yew the> @lusty falcon in english plz
There is writing that his account will block till 13.09.30

solid yew
#

Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

polar marshBOT
#

@faint sky:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

When I start every match he says server respond out reconnect why...??

#

Europe squad tpp

long trellis
#

Any moderator pm me please i have to talk my account is hacked

solid yew
#

@night cloak try rutine repair

storm flumeBOT
#

You can contact the customer service via the game settings, @long trellis. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@night cloak try rutine repair
@solid yew ok I try

long trellis
#

Piston i did but i have one problem

#

Can you come dm please

#

I request you

wheat panther
#

Where should I upload the video of hackers?

solid yew
#

Where should I upload the video of hackers?
@wheat panther Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

night cloak
#

@solid yew I try routine repair but not fixed my rank is going down 😭😭😭

solid yew
#

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

cunning ruin
#

@night cloak same issue jani

oak path
#

What should I do if someone who hacked into my account, is literally molesting people from my friend list ? Its been a month now and PUBGM support is still sleeping.

night cloak
#

Pls fix sound error in TDM

humble meteor
#

Good evening. Can you clarify something? . Video investigator recent announcement. Do participants earn rewards for their contribution?

solid yew
#

@oak path change password of linked social media

#

@night cloak hello could you please report this via #old

spring zephyr
#

@humble meteor Check out #news

oak path
#

@oak path change password of linked social media
@solid yew another account is being linked to my pubgm account.

humble meteor
#

@humble meteor Check out #news
@spring zephyr Yes that is the announcement. The detail I'm asking isn't stated anywhere.

humble meteor
#

Still not an answer on the link.

solid yew
#

@solid yew another account is being linked to my pubgm account.
@oak path The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

spring zephyr
#

What do you want to know?

cunning ruin
#

He's asking will he be rewarded as in crates and things

humble meteor
#

Let me quote my initial message.

#

Good evening. Can you clarify something? . Video investigator recent announcement. Do participants earn rewards for their contribution?
@humble meteor

onyx cairn
#

Open it in-game, once accepted, you'll get rewarded after submitting correct feedback, @humble meteor.

spring zephyr
#

@solid yew Can you please stop giving those bot messages without even seeing their questions suspicious

cunning ruin
#

HAHA ur right aditya

#

That guy copy pastes

humble meteor
#

Do we have any specific info about the rewards and time line? I get asked a lot by my community.

solid yew
#

@spring zephyr wrong quate

spring zephyr
#

@humble meteor Yes, you do get rewards.

onyx cairn
#

Read my answer. @humble meteor

humble meteor
#

I did

solid yew
#

@oak path Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

cunning ruin
#

He wants dates and the rewards list

onyx cairn
#

Dis copy pastawut

oak path
#

@oak path Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
@solid yew whole world is almost unlocked completely.. plz atleast dont use such an excuse.

Also, developers can work and what not, to launch new items every week! But nooo support team can work...coz of Covid 😒

cunning ruin
#

Aditya whenever ur free check the emu support channel, a unique issue has arosen

mild forge
#

When pubgm will get unban in India?

humble meteor
#

@cunning ruin Nice you should be mod. 🙂

oak path
#

Do we have any specific info about the rewards and time line? I get asked a lot by my community.
@humble meteor u do get rewards once you have reviewed some number of videos, correctly

cunning ruin
#

Haha, I'm dealing with a issue rn so I'm here

#

Otherwise I'm too busy in the game

solid yew
#

@onyx cairn i dont use copy paste , this is an bot like dyno bot , runs on my command , some time it take wrong mention due to slid of chat

onyx cairn
#

Then kindly use the correct answers.

spring zephyr
#

Do we have any specific info about the rewards and time line? I get asked a lot by my community.
@humble meteor Just check out this page. if you are asking about the rewards. Hide_pain

solid yew
#

Then kindly use the correct answers.
@onyx cairn ill take care

cunning ruin
#

OMG

#

500 bp,

humble meteor
#

@humble meteor Just check out this page. if you are asking about the rewards. :Hide_pain:
@spring zephyr thank you very much that was the one I was looking for

#

What a poor offer though

spring zephyr
cunning ruin
#

Are u sure you wanna spend ur time on 500 reviews

onyx cairn
#

If you have followed my instructions you have had found it by your own.

cunning ruin
#

Oh niceee

humble meteor
#

True but I'm mostly outside the game handling people's issues. @onyx cairn

cunning ruin
#

Btw I have an issue on this channel in the game, it doesn't even load for me, no updates there, it's just plain empty @onyx cairn

onyx cairn
#

You should report them to suspend them, not report them to get rewards, @humble meteor.

cunning ruin
#

@onyx cairn whatever gives them the proper motivation right?

humble meteor
#

@onyx cairn Reporting doesn't do much for all hackers.

oak path
#

Are u sure you wanna spend ur time on 500 reviews
@cunning ruin some people love to watch others play..
I myself am a mobile user but love watching PC version gameplays 😁

onyx cairn
#

The reporting system works fine. Just takes a bit time to review due to the huge amount of incoming reports.

cunning ruin
#

@oak path no no, watching reports of hackers, who you don't know will get banned or not, you just have a review hackers

oak path
#

@oak path no no, watching reports of hackers, who you don't know will get banned or not, you just have a review hackers
@cunning ruin reviewing hackers means watching them play too .. right 😬

vagrant forum
cunning ruin
#

Dude what about my problem? I can't even see the menu where I could review cheaters

humble meteor
#

@vagrant forum thanks

night cloak
#

Why is it taking so long to become a video reviewer, this game is trash
I applied like last week and it won’t let me

onyx cairn
#

You need to be eligible for it. @night cloak

cunning ruin
#

@polar marsh LMFAO STOP USING THE WORD BAM

night cloak
#

I am eligible that’s why I applied and nothing happens

onyx cairn
#

That's not trash, that's a test.

night cloak
#

It’s trash, there’s still hackers in new season looool, dumb test

humble meteor
#

Oh thats what triggers it @cunning ruin

polar marshBOT
#

@pine monolith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cunning ruin
#

Bro u say it's a test, y'all already testing my patience cuz I can't even see the menu

sharp onyx
#

@night cloak the acceptance of reviewer application depends on your own past history and credibility, and not on the game.

onyx cairn
#

You can use #old to report your trash.

sharp onyx
#

@cunning ruin Do you not see the reviewer tab in the Ban menu?

cunning ruin
#

@humble meteor yes the bot is to reduce the amount of players who get bammed running spamming help

night cloak
#

No thanks I’ll complain here I’ve had enough of using #old

cunning ruin
#

@sharp onyx I press the bam menu and its empty, I switch tabs, doesn't even show me anything, blank

onyx cairn
#

Complaining here won't solve any, so please move to a discussion channel. @night cloak

sharp onyx
#

Well, if you keep complaining here, you will get a special role

night cloak
#

Hackers every game, don’t matter if they bring some stupid video reviewer there’s still hackers hahaha games dying

sharp onyx
#

@cunning ruin screenshot please

cunning ruin
#

Bruh

#

Aight I'll make one, but can u please fix the problem and not ignore like my last problem

ocean egret
#

<@&481161015728406538> please remove that new update of spectate glich u added im the game its worthless, cause people are still cheating and we couldn't guy couldn't give u proper proofs. And it aslo ruined our game.

spring zephyr
#

@night cloak Kindly give your valuable feedbacks in #old.

sharp onyx
storm flumeBOT
#

Hello, @ocean egret!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

onyx cairn
#

Ouch, don't use the mention for such cases, @ocean egret

cunning ruin
#

I'll make the screenshot and ping u in 5 mins

oak path
#

Hackers every game, don’t matter if they bring some stupid video reviewer there’s still hackers hahaha games dying
@night cloak game's not dying, the will to keep it secure from every bad hack-builder out there.. is .

night cloak
#

@oak path it is dying nothing left but hackers all my conqueror legit friends quit 😂

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

arctic ibex
#

Getting continued server reconnect error on android

onyx cairn
#

Avoid going off topic.angrysip

arctic ibex
#

Unable to play a single game

polar marshBOT
#

@empty jewel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@arctic ibex Try changing your DNS. refer to #faq 4.5

oak path
#

@oak path it is dying nothing left but hackers all my conqueror legit friends quit 😂
@night cloak more hackers in the game means more users.. using such hacks and taking help from such players... To rank push.

Every season, the points to reach conqueror is getting higher every day.

So more users..but not legit.users

storm flumeBOT
#

Hello, @night cloak @oak path!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@oak path yeah cause hackers are playing against hackers 😂

onyx cairn
#

Stop chatting here. @night cloak @oak path

spring zephyr
night cloak
#

Tell this dude to stop pinging me then

oak path
#

Ok. sorry

night cloak
#

And I’ll stop replying to him

oak path
spring zephyr
#

@leaden cargo Try changing your DNS, refer to #faq 4.5.

cunning ruin
#

@leaden cargo same problem

#

They don't reply to me

#

Can't enter a single game, I've lost so many points

spring zephyr
#

Try changing your DNS, refer to #faq 4.5.
@cunning ruin GWsetmyxPeepoWeird

cunning ruin
#

O k a y 😠

spring zephyr
#

@cunning ruin @leaden cargo And your ISP?

cunning ruin
#

J a z z

#

Omg he has the same isp

spring zephyr
#

Same ISP GWseremePeepoThink

cunning ruin
#

All of us have the same is0

#

@night cloak

leaden cargo
#

@spring zephyr I use JAZZ and ZONG

vagrant forum
#

Isp issue 20_shrug

cunning ruin
#

He has the same issue and same isp

#

Try using zong asad

leaden cargo
#

I use it it's same

cunning ruin
#

So will using another isp solve the issue , or changing the dns

rustic sentinel
#

@leaden cargo same issue

cunning ruin
#

Bruhh

#

@rustic sentinel isp?

vagrant forum
#

Changing DNS should fix the issue.

digital panther
#

Hey my account was hacked can anyone helo

frozen schooner
#

what us the issue? when i

cunning ruin
#

Should not will

leaden cargo
#

It's not isp issue it Pubg servers issue

cunning ruin
#

@leaden cargo agree

vagrant forum
#

Try DNS 1 as 1.1.1.1 and DNS 2 as 1.0.0.1

storm flumeBOT
#

You can contact the customer service via the game settings, @digital panther. Refer to subpoint 5.3 in #faq for further instructions.

cunning ruin
#

Okay

leaden cargo
#

@vagrant forum it's a VPN?

vagrant forum
#

No.

frozen schooner
#

when i click change mode it automatically select Erangel by default before select map fix this soon

cunning ruin
#

Changing DNS settings are different

leaden cargo
vagrant forum
#

Enable it.

night cloak
#

@cunning ruin let me know if you succeed

#

Two times in row they shutdown the server! What are your developers doing? If you cant control the game then I hope this game die soon! It is one of mst expensive hack and who is selling them?

mossy arch
#

HI

#

HI

solid yew
#

@mossy arch We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

mossy arch
#

My account has been classified for ten years because I played a game with Hacker and I want to restore my account, and I will not repeat this matter

polar marshBOT
#

@mossy arch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

hey, there was an announcement from error403. it was like what ban is for what, where can i find it, redirect me to the message

spring zephyr
topaz owl
#

@lime juniper

spring zephyr
#

@topaz owl Yes, that's fake.

topaz owl
#

How?

spring zephyr
#

@topaz owl You don't have to mention community team for that pubgm_hidethepain

night cloak
#

@spring zephyr yeah, and the cause for 10 min ban?

leaden cargo
spring zephyr
#

@spring zephyr yeah, and the cause for 10 min ban?
@night cloak Check out #faq 4.11 for that.

static sky
#

Why is server problem in pakistan?any mods

topaz owl
#

Please tell me India Un ban ? when

night cloak
#

bye then

spring zephyr
#

@leaden cargo Seems like an issue with your ISP cause everyone with that same ISP is facing it.

topaz owl
#

India 🥺

solid yew
sharp onyx
#

@topaz owl ask in Indian server.
@static sky Ask in Pakistan server

topaz owl
#

What

solid yew
#

@topaz owl ask in Indian server.
@static sky Ask in Pakistan server
@sharp onyx @spring zephyr is this correct way ?

hollow pumice
leaden cargo
#

How to change ISP

topaz owl
#

Indian server discord link?

hollow pumice
#

5th match same issue got minus

cunning ruin
#

Using jazz internet? @hollow pumice

#

Same issue Meri jaan

hollow pumice
#

No bro using wifi and zong on both same issue

night cloak
#

Using jazz internet? @hollow pumice
@cunning ruin how to change dns ?

leaden cargo
#

@cunning ruin ya ZONG pa bhe ASA he ha

cunning ruin
#

Ah to change DNS u have open task manager

#

Go to run, type contol panel

hollow pumice
#

Uae friend he have also same issue

cunning ruin
#

From control panel , select networking and internet

night cloak
#

ok let me google it btw I'm using wifi device

cunning ruin
#

From the left menu select change adapter settings

hollow pumice
#

@woven atlas

cunning ruin
#

Press the internet one ur using, the one that is enabled

crimson imp
hollow pumice
night cloak
#

Press the internet one ur using, the one that is enabled
@cunning ruin ok

spring zephyr
#

@hollow pumice It's an issue with your ISP, contact them.

crimson imp
#

@hollow pumice internet connection issue

cunning ruin
#

Press it on, press properties, go to 1pv4, in the bottom you'll see manual dns

strange citrus
#

ا

night cloak
#

@hollow pumice It's an issue with your ISP, contact them.
@spring zephyr no bro

tepid crest
#

HELLO

cunning ruin
#

Ask me later for the DNS u wanna put in it

hollow pumice
#

@hollow pumice It's an issue with your ISP, contact them.
@spring zephyr Ok then issue should be with one of us 2 3 not whole pakistan does it?

cunning ruin
#

Ah a few of my other friends just told me they have it

night cloak
#

Ask me later for the DNS u wanna put in it
@cunning ruin did you change and try it?

#

it ain't gonna work

tepid crest
#

hello i need help please i got banned 10 years never playing with any think i just install vitnam version

#

modified xapk

solid yew
#

@tepid crest Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

polar marshBOT
#

@tepid crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cunning ruin
#

@night cloak yes I did and it didn't work

#

Omg who got bammed bruh

night cloak
#

@night cloak yes I did and it didn't work
@cunning ruin knew it

cunning ruin
#

It only worsened my internet

#

The recommended DNS address for me is 1st 8.8.8.8 2nd is 8.8.4.4

#

The one that the moderator provided wasn't very beneficial instead it destroyed my speed haha

#

Hello?

sharp onyx
#

The moderators only provide possible solutions. They arent tech support. Some things work well for some, for others they dont. Good thing your issue got resolved atleast

jovial patio
#

email for reporting cheater?

#

whats e mail

storm flumeBOT
#

Hello, @jovial patio!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

cunning ruin
#

@sharp onyx bruh who said it got fixed

night cloak
#

I have realme x3 which has 120hrtz refresh rate and snapdragon 855+ still my phone didn't support 90fps why

cunning ruin
#

Also I can't really provide u a screenshot of the bam menu, but it says no information to load, even after I refresh it

vagrant forum
#

We are aware of that issue, @night cloak.

night cloak
#

@vagrant forum means it will fix very soon 🙂

oblique rivet
#

@maiden spokeE YEH CHEATERS KABB KHATAM HONGE PUBG SE?

cunning ruin
#

Not at all

#

They're aware of many issues but they only can fix a few issues

solid yew
#

@oblique rivet Please do not use languages other than English,. Refer to #735483472432594994 for regional communities.

stoic fable
#

As i enter any game it says match server timed out

cunning ruin
#

@stoic fable same same same

#

@stoic fable Pakistan right? What's ur isp

solid yew
#

@stoic fable Try changing your DNS, refer to #faq 4.5.

stoic fable
#

@cunning ruin yeah Pakistan naytel

cunning ruin
#

@solid yew that doesn't work, stop it

#

@stoic fable it's a issue with pubg servers but they say it's jazz isp issue

#

Cuz most of us complaining use jazz

crude chasm
#

What is this

stoic fable
#

Only cheerpark in EU is working rn

crude chasm
#

?

cunning ruin
#

@stoic fable tdm too brother

solid yew
#

@urban wraith Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

crude chasm
stoic fable
#

Mine is not working ;-;

crude chasm
#

What is this for item

#

?

cunning ruin
#

Mine works, idk then, let's ping a good mod

stoic fable
#

lol

woven atlas
#

@crude chasm backpack ornament

cunning ruin
#

@woven atlas !!! H e l p

clever wharf
cunning ruin
#

@clever wharf Pakistan? HAHA servers are glitched for us, nobody can enter games

spring zephyr
#

It would be better if you all will report this issue in the Pak server, link in the #735483472432594994.

stoic fable
#

Pubgm Devs at their best

cunning ruin
#

Bruh aditya

#

Moving it to someone else won't fix it 😭

onyx cairn
#

Moving to the correct place will aware the correct address. uwupanda

spring zephyr
#

Since it's an issue only for the Pakistan region, reporting it in the Pak server will be better.

full gazelle
#

Thanks

cunning ruin
#

Alright let's try it haha

#

I'll ping you guys if they're blind as bats too

upper wolf
#

Any risk for using ps4 dual shock4 while playing pubg mobile throw iPad devices?

onyx cairn
#

The risk of a permanent suspension, @upper wolf

night cloak
#

@spring zephyr I have realme x3 which has 120hrtz refresh rate and snapdragon 855+ still my phone didn't support 90fps why

onyx cairn
#

@urban wraith you need to contact the in-game support, a.k.a customer service to get the + icon again.

#

Otherwise you won't be able to link another social media account again.

upper wolf
#

The risk of a permanent suspension, @upper wolf
@onyx cairn even if it was connecting regularly

onyx cairn
#

You can't connect a PS4 (SONY) controller regularly to an Apple product,

upper wolf
#

The risk of a permanent suspension, @upper wolf
@onyx cairn i mean without any jailbreak tools and any plugins

#

You can't connect a PS4 (SONY) controller regularly to an Apple product,
@onyx cairn sure you can after ios 13 it’s regular

onyx cairn
#

Oh keep going. Let me trigger the gfx tools command for you.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @onyx cairn, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

cunning ruin
#

@onyx cairn I got the screenshot for the bam menu

onyx cairn
#

Don't see it, where is it?

cunning ruin
onyx cairn
#

Tap on "video review"

cunning ruin
#

Won't work

#

Can't even switch to the next tab

#

I can only switch the tabs on the top

onyx cairn
#

Check your Internet connection.

vagrant forum
#

What does it say on that page?

cunning ruin
#

No more information to load

upper wolf
cunning ruin
#

I'm on a stable internet and it doesn't work, it has been like this since this menu was introduced

vagrant forum
#

Your ISP isn't loading the page

shy mist
#

What if I have LZ pass and complete missions before 8th week ..Am I eligible for 8th week 200 points To crate?

cunning ruin
#

Stop blaming my isp dude

vagrant forum
#

@upper wolf, the game doesn't allow it.

onyx cairn
#

It's not regular wut
Could someone explain this guy (Muaz), that it's not allowed?

polar marshBOT
#

@strange citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cunning ruin
#

@upper wolf try using them on a guest account, if it doesn't get bammed, then use it!

#

Hopefully both accounts will be bammed

vagrant forum
#

@shy mist, you get the week 8 crate for free without doing any missions if you have that pass.

cunning ruin
#

😏

shy mist
#

@vagrant forum Okay alright Thanks Neko

upper wolf
#

It's not regular :wut:
Could someone explain this guy (Muaz), that it's not allowed?
@onyx cairn would you be kind !!!
If the game doesn’t allow that not means it’s not regular

onyx cairn
#

Once again gfx tools trigger

storm flumeBOT
#

Use of unauthorized third-party software or methods, @onyx cairn, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

onyx cairn
#

Read this^, @upper wolf

#

Yes, unless you uninstall it.

#

Open the options menu in game to see which account is actually linked.

tidal river
#

South Africa servers down?

#

Again 😪

onyx cairn
#

Unfortunately I do not know that, @tidal river. Maybe someone else may help.

tidal river
#

No prob @onyx cairn

cunning ruin
#

🤦‍♂️

onyx cairn
#

It's a requirement of unlinking feature not to open the game via the account you want to unlink during the cool down time.

vagrant forum
#

It should open a new account since it has been unlinked, @urban wraith. And I suppose you are referring to Google Play Games when you say "gmail"?

onyx cairn
#

It's done after it has been removed successfully.

mild spear
#

Hay any one know how to see friend list and how unfriend people

vagrant forum
#

If the + icon isn't showing up, try to log out and log back in using your Facebook account, @urban wraith.

mild spear
#

🙄😐

vernal siren
#

Hello
In 9/14 I purchased 9.99$ to prime ** plus** but dose not activated
In FAQ, they said wait 12-24 hours
I wait more than 24 and it’s still not active
Last solution that, in FAQ, I should send screenshot for subscribe Data to help me but still no response

mild spear
#

No one helping me

solid yew
#

@mild spear there is panel in left side

#

@mild spear wait ill explain by ss

mild spear
#

Yeah i know that but I can't find full friend list

#

I think it's got removed by new update

night cloak
#

Hmmm

solid yew
#

wait

vagrant forum
night cloak
#

Hi, what should i do if my device stuck on login screen

vernal siren
#

@solid yew @vagrant forum waiting your response...

night cloak
#

Hi?

vagrant forum
#

Click on Batch Manage and then there will be an option to select the Friends that you want to remove. Check the boxes that appear on the left of their name and click on the delete button, @mild spear.

#

Contact the in-game customer service, @vernal siren.

night cloak
#

What should i do if my device stuck on login screen?

sleek ravine
#

Hello

night cloak
#

Hi

sleek ravine
#

Sir i want buy rp prime plus but i can't buy what is the problem and am indian

mild spear
#

@vagrant forum thanks a lot 😊

solid yew
#

@vernal siren You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

night cloak
#

Bro help me

vagrant forum
#

What should i do if my device stuck on login screen?
@night cloak, can you share a screenshot of the issue?

night cloak
#

Ok wait

solid yew
#

@sleek ravine because pubg banned in india

sleek ravine
#

@sleek ravine because pubg banned in india
@solid yew i want this urgent any obtion there

night cloak
#

@vagrant forum

frigid surge
#

@polar marsh. My account has been classified for a period of 3 months without any reason. How can I retrieve my account from the company?

cerulean quest
#

Servers down?

#

Anyone??

storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@frigid surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid yew
#

@sleek ravine we dont suggest any other option than official

#

@cerulean quest We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

sleek ravine
#

Hmm

cerulean quest
#

Servers are down.
Game isn’t working....
Whom Am i supposed to ask?🤷🏻‍♂️

#

Its not only about me

vagrant forum
#

@urban wraith, have you tried doing a routine repair?

low ridge
#

And that Server Disconnect Cheat is Sucking my temperament

night cloak
storm flumeBOT
#

Hello, @low ridge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to subpoint 4.10 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@vagrant forum

#

Where should i send a pic

solid yew
#

@cerulean quest i dont have any info about that may be someone else can help u

night cloak
#

I stick on this screen

#

Stuck

vagrant forum
night cloak
#

I try it

#

But doesnt work

polar marshBOT
#

@boreal thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I use wifi, data celular

#

Also stuck

#

i dont want to lose rp

#

Hi?m, I am not able to see unlink option

solid yew
#

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

night cloak
low ridge
#

Where are my messages?
Who is deleting them?
I wish you have some guts and ability to punish the Cheaters with same Pace as you delete my messages to protect your dirty, Incompetent performance for Cheaters.

storm flumeBOT
#

Hello, @low ridge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

earnest notch
#

wth i was playing like normal and than 13 seconds before going into plane it was like my internet was stuck but it was perfectly normal than i could not jump out of plane so i waited to fly through all map when it dropped me at the end there was like 20 ppl afk.. than i could not join back

low ridge
#

Whosoever deleted my messages, Pls ask your stupid Bot to Stop Teaching us rather go and Teach the Security team to do something.

solid yew
#

@night cloak u can try rutine repaire also

cerulean geode
#

help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cerulean geode. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@cerulean geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello when will payload mode be activated ?
Thnx

#

I Lost Mine PUBG M Id

vagrant forum
#

@night cloak, the date has not been revealed yet. Keep an eye on #news for official announcements and future updates.

night cloak
#

It Was Linked To My FB And My FB Is Hacked

#

How I Can Get It Back

#

Omg, i didnt play pubgm 1 week already

vagrant forum
#

Recover your facebook account by contacting facebook support, @night cloak. There's no other way.

night cloak
#

Can anyone tell me the problem?

#

I Tried But The Hacker Has Changed Every Detail

vagrant forum
#

Where are you from, @night cloak?

cunning ruin
#

@vagrant forum someone said that using a VPN at ur own risk can let u play

night cloak
#

Im login in, but i got stuck at login screen

#

INDO @vagrant forum

vagrant forum
#

We don't recommend using VPN @cunning ruin.

cunning ruin
#

Cuz the Pakistani servers are down, we can use it and go German servers

#

At our own risk

night cloak
#

Im login in, but i got stuck at login screen
@night cloak then, when i chcked on other phone my acc was online, but at my phone its stuck on login screen

vagrant forum
#

Try using a different network, @night cloak.

crude escarp
#

I'm they also offline the match. this cheat is still going on. Next match,we dropped out at the end.

night cloak
#

Hi how can I get matched with actual english speaking players

#

Im already use wifi and data celular

marsh gust
#

Pubg isn't working for a lot of people in pakistan, anyone know bout this?

night cloak
#

It doesnt work too

#

And change data celular card too

#

Did my device is the problem,

#

?

#

Im using Samsung Note 3

vagrant forum
#

@marsh gust, please report it on the Pakistan discord server. You can find it in #735483472432594994.

night cloak
#

Dayuuum note 3

#

Before this update for 1.0 im playing as well

#

And i already purchase for RP and now i cant buy it

brittle trout
#

My Facebook account linked to the game has been hacked and I want to disengage it

cunning ruin
#

@marsh gust servers are down rn, we can't connect to any one of them, can't enter the game

vagrant forum
#

How much storage space do you have available at the moment, @night cloak?

marsh gust
#

@marsh gust, please report it on the Pakistan discord server. You can find it in #735483472432594994.
@vagrant forum yea everyones reporting it there, that's why i came here

cunning ruin
#

Using a VPN seems to fix it, but it can bam u

night cloak
#

Im just factory reset already i think it should work

marsh gust
#

@marsh gust servers are down rn, we can't connect to any one of them, can't enter the game
@cunning ruin globally? thanks for the response!

night cloak
#

And its clear now

#

Just have pubg 1 game

cunning ruin
#

@marsh gust not globally, only for us pakistan guys

hybrid heath
night cloak
marsh gust
#

yea why is that happening? its like the former block

cunning ruin
#

Which means we're gonna be way below on the ranking, titles, everything

#

I experienced this at 12pm today and it was only for me, I'm using jazz isp and the mods say it's isp related

night cloak
#

My account is being compromised

#

Someone is accesing through email

cunning ruin
#

But it's obviously server related as a 100 people have reported it

night cloak
#

And fb is in unlink process

#

Omg wht should i do

#

I tried contacting the support and they said it may take 30 days

#

Its 1 week i cant play pubg

cunning ruin
#

@night cloak change ur email password

night cloak
#

And i didnt know wht happening

#

I dont have email linked

#

Idk how the person linked

vagrant forum
#

Can you reinstall the game, @night cloak?

night cloak
#

Already tol

#

Too

polar marshBOT
#

@signal lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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Its really hurt me

cunning ruin
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The person logged into your account, connected an email, what you can do is contact the support guys, tell em to unlink it, it might take time but it's worth it, atleast u won't lose ur account @night cloak

vagrant forum
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The in-game support would be your only option, @night cloak.

cunning ruin
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Yes

night cloak
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Im doing repair almost 10x

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I hope they help me unlink

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Since many users say they dont help

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How will i know if they unlinked or trying to contact me?

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I really didnt know wht should i play after my pubgm stuck on login screen

warped parcel
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I have registered to become a video review investigator when it was launched, still today haven't received any confirmation or anything.

cunning ruin
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@night cloak you can still log in by ur social media account, other than the email, so keep checking and keep logging in

vagrant forum
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@night cloak, you will receive a notification if the support team replies to you.

little holly
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Anyone here can help me pleasee

night cloak
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Wht

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @little holly. Remember to read through #faq before asking questions in the support channels.

little holly
#

@spring zephyr

spring zephyr
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@little holly Can you explain your issue?

night cloak
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I need too

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Hey pubgm, stop selling hacks!!

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干嘛

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
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@spring zephyr i got stuck on pubgm login screen

spring zephyr
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@night cloak PUBGM doesn't sell cheat software. NadekoWhat

crude escarp
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@spring zephyr offline the in match. this cheat is still going on.

formal nimbus
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Anyways my layout doesn’t save

storm flumeBOT
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Please refer to subpoint 4.10 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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@night cloak you can still log in by ur social media account, other than the email, so keep checking and keep logging in
@cunning ruin but how will i know if the email is unlinked

little holly
#

if you remember me I don’t know my Account hacked and the hacker his link email I want to unlink

storm flumeBOT
#

Hello, @crude escarp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@formal nimbus Can you explain your issue in detail?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

spring zephyr
#

@night cloak Please don't mention Mods for that, just put your question in here and someone will answer you. pubgm_hidethepain

little holly
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@spring zephyr

cunning ruin
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@night cloak when u explain ur issue to customer support, and ask them to unlink, you can go to the settings and check from there if any email is linked or not

spring zephyr
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@little holly You will need to contact in-game customer service for that.

cunning ruin
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Keep checking for a few days after contacting them as it will take a some time @night cloak

night cloak
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I got stuck on login screen until now my pubg also stuck on login screen

celest shadow
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@night cloak, what is your country?

cunning ruin
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Yeah well bad news mate

night cloak
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When will u give 0. 19 update in pubg lite

little holly
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@ItzAditya I know but his say me this how I do that Please include a screenshot of the first and oldest payment receipt made from this account.

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How can you say me

spring zephyr
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@little holly You made any purchases through your account?

night cloak
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Keep checking for a few days after contacting them as it will take a some time @night cloak
@cunning ruin my in game message or email

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Wht should i do? Pls im stuck on login screen for almost 1 week

cunning ruin
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Pakistani people can't access the servers rn, can't get into a game, the issue isn't ur network @night cloak

little holly
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With ITunes card only 50 dollar

formal nimbus
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Basically

cunning ruin
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@night cloak customer support from settings

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@night cloak servers are down

formal nimbus
#

What happens is

warped parcel
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I have registered to become a video review investigator when it was launched, still today haven't received any confirmation or anything.

Anyone?

formal nimbus
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I go to controls

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I change

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I save

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I exit

spring zephyr
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@little holly You should have the receipt of that purchase. Give them a screenshot of it.

formal nimbus
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It’s not saved

night cloak
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When will u give 0. 19 update in pubg lite
@night cloak

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Wht should i do? Pls im stuck on login screen for almost 1 week
@night cloak @spring zephyr

little holly
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How