questions

[solid yew]

No Other official anoucement till now

[fringe oasis]

Any hope

[night cloak]

@solid yew thank you 🙏🏼

[fringe oasis]

So many news are spreading like it's the end and pubg will not come back

[solid yew]

@fringe oasis fake

[fringe oasis]

Let's hope for the best. Anyway thanks for the information

[night cloak]

Any one could help me here ?

[solid yew]

@night cloak We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[severe prairie]

Bro will they see my Report or not

how can i directly contact Upper level Employees of the Company

[plain stag]

Sir I have a case

[solid yew]

Bro will they see my Report or not
@severe prairie sure Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

@plain stag We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@plain stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tidal river]

When will South Africa servers be back up again?

[brittle light]

My Character ID :- 5231299677

IndiaN Bonus Challenge Is Not Available On My Account After Update Version :- 1.0.0, Tournament Is Available But Can't Redeem UC.

Please Help Me.

[wind dock]

How many times server crash
Rank score minus how many times
Please fix the server or give ur self some plenty

Europe n Middle-East both servers
@everyone @administration <@&481161015728406538>

[storm flume]

Hello, @wind dock!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Please do not use the moderator mention for these, @wind dock.

[supple ruin]

Any news when bonus challenge is gonna come ?

[storm flume]

Please refer to this channel's pinned messages for further information, @supple ruin:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[supple ruin]

Soon

?

[polar marsh]

@copper raptor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @copper raptor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[supple ruin]

Oh God I hate this soon word man

[night cloak]

Soon ™️ sounds better.

[crimson loom]

There are 3 Ids I want to report, they are using some paid cheats as the whole squad had premium dresses plus gun skins. They knew my whole squad's exact location as well as they killed most of the squads in the lobby. They were emulator gang. I didn't capture anything, just have their Ids. Where should I post them?

[storm flume]

Hello, @crimson loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[round niche]

Pls add vehicle skin in rp

[wind dock]

Ok but really so many server crashes whole lobby offline

[round niche]

Hello @storm flume pls add vehicle skin in rp

[earnest notch]

@round niche its bot :DDDDDDD

[warm pilot]

how can people reach RP 8 without buying Rp?

[earnest notch]

wdym?

8 level of RP?

[warm pilot]

yea

[earnest notch]

they are doing missions

[round niche]

@lime juniper pls add vehicle skin in rp

[warm pilot]

even tho u complete all of them

[night cloak]

Pubg thinks they got rid of hackers but still there are hackers

[warm pilot]

u wld go to 4 or 5

[night cloak]

Teamers in solo

[sick shale]

You can report them via spectate, there's an option for teamers

[night cloak]

Lol

[round niche]

Pls add vehicle skin in rp

[night cloak]

And it doesn’t do anything

[round niche]

Pls add vehicle skin in rp

[warm pilot]

@round niche #old

oh wait

[round niche]

Pls add vehicle skin in rp

[night cloak]

I am not playing this game for the first time

[warm pilot]

yea say it there @round niche

[round niche]

Not in crate

[warm pilot]

spamming gives u mute not the vehicle skin

@round niche

[polar marsh]

@mighty wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Bring the old lobby back, this one is the worst thing that we have seen so far in 2020.

[frigid depot]

Can anyone provide help in this channel? I mean , is it a community channel?

[solid yew]

@frigid depot We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

@night cloak hello could you please report this via #old

[robust trellis]

What are the requirements to become pubgm vip?

[frigid depot]

@solid yew You miss understood my question

Please read it again

[solid yew]

@frigid depot yup

[night cloak]

How to change nickname

[solid yew]

@night cloak contact in #discord

[frigid depot]

@solid yew I also noticed that you replay so fast to people's questions so that you miss understand them most of the time . Personally, this happened twice with me .

[night cloak]

@solid yew is that a even a bug? Worst Lobby?

[solid yew]

@night cloak i mean about feedback

[night cloak]

Ok

[marsh kraken]

can we purchase uc from Midas buy using razer gold

[woeful hare]

There's a problem with bonus challenge that i having.
Bonus challenge doesn't show on my id and i almost have 5000 battle coins there worth 500uc.
Please solve this bugs issue

[mighty wing]

plz give me the official link from where i can download the updated version of gameloop Emulator

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mighty wing]

is this bot high?

ah sorry my bad

[robust trellis]

There's a problem with bonus challenge that i having.
Bonus challenge doesn't show on my id and i almost have 5000 battle coins there worth 500uc.
Please solve this bugs issue
@woeful hare I'm having the same issue

[mighty wing]

plz give me the official link from where i can download the updated version of gameloop Emulator

[frigid depot]

No offense. And appreciate your help @solid yew

[cedar plinth]

Problem for UC Purchase

Pls help me

[marsh kraken]

@sand path

umm anyone

[sand path]

yes?@marsh kraken

[marsh kraken]

can we purchase uc from Midas buy using razer gold
@sand path

from the others country

[sand path]

If that option is available, Why not.

[marsh kraken]

actually I am from india if I select the country others it shows I can buy from razer gold but I just want to confirm can I

@sand path

@spring zephyr

[left drum]

I'm from india can i play pubg? I've heared that they're banning accounts! is it real?

[marsh kraken]

actually I am from india if I select the country others it shows I can buy from razer gold but I just want to confirm can I
can you answer this

[sour wigeon]

@left drum I am from India I am play pubg after ban

[marsh kraken]

anyone??

[left drum]

@sour wigeon is your account working fine?

[cedar plinth]

In use VISA CREDIT CARD FILL DETAILS then click PAYNOW not response

[sour wigeon]

@left drum jio network ma issue ha bro

[cedar plinth]

I use airtel

[storm flume]

Please do not use languages other than English, @sour wigeon. Refer to #735483472432594994 for regional communities.

[limber musk]

I want to open RP with AG currency but it only have UC option :( ?

[left drum]

@sour wigeon jio he h mrepe🥵

[storm flume]

Please do not use languages other than English, @left drum. Refer to #735483472432594994 for regional communities.

[woeful hare]

There's a problem with bonus challenge that i having.
Bonus challenge doesn't show on my id and i almost have 5000 battle coins there worth 500uc.
Please solve this bugs issue
I cant upgrade my pass for this issue as my uc stucked.
Please fix this

[sour wigeon]

@left drum jio ma game play nahi ho ta

[left drum]

@storm flume ok

[storm flume]

Please refer to this channel's pinned messages for further information, @woeful hare:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[left drum]

@sour wigeon oh

[marsh kraken]

@slender wharf

[night cloak]

For any support matters related to payment through "midasbuy", you can ask for support to their email address:
[e-mail]

[marsh kraken]

okay

[sick shale]

@limber musk You can't upgrade your RP with AG. Only UC

[woeful hare]

@storm flume I don't understand

[limber musk]

Seriously , sure ?

[night cloak]

https://cdn.discordapp.com/attachments/675100185994723339/753596191593332796/20200910_154111.jpg

[sick shale]

@limber musk yes I am sure.

[potent flint]

@limber musk there was never an option of buying rp with ag

[night cloak]

@limber musk refer this^^

[woeful hare]

@night cloak is this the reply in my game ???

[left drum]

can jio user play pubg using vpn I've used it it works fine

[night cloak]

Yep it's from in-game customer service, @woeful hare.

[potent flint]

@left drum it will work fine but there is a high risk of your account getting banned

[woeful hare]

@night cloak for me??

[night cloak]

VPN usage is not recommended.

[wet yoke]

Can anyone tell me when it's going to be unban in india????

[woeful hare]

@night cloak okk

[left drum]

@night cloak okay

[woeful hare]

@night cloak when this issue will be solved??

[warm pilot]

I'm from india can i play pubg? I've heared that they're banning accounts! is it real?
@left drum

if u install from 3rd party u will will get ban

[left drum]

I've seen many youtubers@night cloak using vpn for getting indonasian lobby

[night cloak]

No information about that @woeful hare

[inland plaza]

any indian recieived 671mb update?

[left drum]

@warm pilot not for installing for starting the game

[night cloak]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[warm pilot]

see #faq 1.2 for updating the game

[left drum]

@night cloak ok

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @drifting jay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[potent flint]

@night cloak general question , do mods get paid in this discord server?

[woeful hare]

@night cloak are you from the support team???

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[potent flint]

@night cloak are you from the support team???
@woeful hare there is only 1 person who works with the official pubg team and that is eror 403

[left drum]

@woeful hare indeed he's moderator

[night cloak]

@potent flint nope we get hugs.

[potent flint]

@potent flint nope we get hugs.
@night cloak 😂

[inland plaza]

why indians received 671 mb update?

anyone to answer?

[night cloak]

Please ask that in #chat / #pubg-mobile @inland plaza

[inland plaza]

this is support for pubg right????

[night cloak]

Yep it is.

[wild bronze]

Hi there, I invited a friend to connect back to pubg for the recall event. He’s level 20+, did not connect for 3 months, but when he entered the game there was no way for him to enter my code.. how’s that possible? He went to recall event page but he couldnt enter a code, he could only share his own code

[inland plaza]

my question is game is banned in india...also in previous already said indian wont receive update ..then why we received a update now?

[storm flume]

You can contact the customer service via the game settings, @inland plaza. Refer to subpoint 5.3 in #faq for further instructions.

[wild bronze]

Any admin?

[abstract kraken]

I have asus rog phone 2 but didn't get 90fps

[lunar pike]

Any update on PUBG Mobile India?

[vagrant forum]

@abstract kraken, can you please provide the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[solid yew]

@lunar pike https://cdn.discordapp.com/attachments/754027851728158720/755139185119199303/Screenshot_131.png

No Other official anoucement till now

[lunar pike]

@solid yew Thanks bro💯

[night cloak]

Did he login through the link you send@wild bronze ??

[teal epoch]

Many users were ba.nned for two months by the new Antichat system. I contacted Gameloop for no re.ason, and the antichat system stated. They wanted us to contact PUBG Mobile, but we couldn't hear our voices. Can you help me?
Device: Gameloop Beta 7.1 @lime juniper

[night cloak]

@teal epoch DO the File Claim if you believe you're wrongly banned.

[lunar pike]

Hope it comes back again for Indian users

[warm storm]

When Will Pubg Unban For indian Users🙄😭

[wild bronze]

@night cloak the link sent him to google playstore page but he’s on ios, so he did connect to the app and could not get the enter-code page

[solid yew]

@warm storm https://cdn.discordapp.com/attachments/754027851728158720/755139185119199303/Screenshot_131.png

No Other official anoucement till now

[teal epoch]

I can not explain this is a general problem tencent needs to be reported. @night cloak

[night cloak]

The ban is usually given for the one who uses the Chinese version or the cracked version of the emulator.

[abstract ravine]

hi I have problem with purchasing uc on pubg mobile

[storm flume]

You can contact the customer service via the game settings, @abstract ravine. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Pubg 5mb update not coming my phone

[abstract ravine]

it declined all payments methods

[night cloak]

Do a routine repair.

[teal epoch]

Didn't you read the message sent by the original gameloop beta 7.1 gameloop? @night cloak

[solid yew]

@abstract ravine Do a routine repair.

[night cloak]

Did you read my message??

[warm storm]

Thanks for the information @solid yew

[storm flume]

Hello, @marble peak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[severe prairie]

I love pubg, thanks you for high ping💔💔💔

[storm flume]

Please refer to this channel's pinned messages for further information, @severe prairie:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[marble peak]

Help me please

[teal epoch]

Turkey pubg mobile team reported this problem. @night cloak

[inland plaza]

when is the last date to update the game?

[night cloak]

All wrong suspension will be removing @teal epoch and one of the reason for a ban is: https://discordapp.com/channels/393088095840370689/481200416349224980/755437465136922736

@inland plaza ??

[marble peak]

The hacker killed me and made me lose my rating, and I have filmed a video of how he kills the server in minutes. Please ban his account.
Player id :51006573229

[storm flume]

Hello, @marble peak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[supple wasp]

@night cloak how to buy uc not available in playstore and midasbuy for india server playstore

[storm flume]

You can contact the customer service via the game settings, @supple wasp. Refer to subpoint 5.3 in #faq for further instructions.

[inland plaza]

@inland plaza ??
@night cloak i am able play without updating..so how long can i continue it

[night cloak]

maybe a week.

what happened to PLAYLAB

[wild bronze]

Is it still possible to do the achievement witness of the ACE? Watching 5x a video in spawn island?

[inland plaza]

maybe a week.
@night cloak players are ranking up........ without updating and killing bots in old version ..isnt that unfair?

[marble dagger]

Hello. Yesterday, my pubg mobile account was hacked, I cannot go back to Facebook Do you have a solution please do my pubg account pay a lot of money please help me

[solid yew]

@marble dagger do u have acces to ur account

[night cloak]

in arena i can no longer see playlab option

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @marble dagger. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sick shale]

@wild bronze nope it's not possible anymore.

[fluid tide]

If I want to send a video of a hacker who killed me where could I send it

[solid yew]

@fluid tide Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[marble dagger]

@solid yew No, Facebook has been hacked. And was logged in via Facebook . My Id 5250543462

[solid yew]

@marble dagger Please refer to subpoint #2.8 in #faq for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

M

[solar remnant]

Any idea when bonus challenge redemption is coming back? +

[marble dagger]

I did not understand anything. And if you could help me please, this hacked account is id 5250543462

[rancid loom]

Why cant i access my lucky shop ?? There r no items in that...y ????? Plzz help 😩

[solid yew]

@solar remnant no ETA

@marble dagger

[solar remnant]

🙄🙄@solid yew

[marble dagger]

@solid yew Well hope you help me

[solid yew]

@marble dagger The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[fast void]

When is voice glitch in lobby and custom rooms going to be fixed ?

[solid yew]

@fast void hello could you please report this via #old

[marble dagger]

@solid yew Well thank you I will try

[night cloak]

I have problem with uc purchase

[solid yew]

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[wild bronze]

@night cloak (recall issue) i asked my bro that stopped playing, he did click on the link issued from my account which let him to pubg app, but once he got in the game, no recall page to enter my code, just the standard one. And he’s level 15+ and did not play for months

[storm flume]

Rock47 is AFK: AFK - 16 minutes ago

[polar marsh]

@brisk crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, @brisk crypt, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

Cant download TDM map and Classic Maps ... Do something otherwise we cant complete royal pass missions....

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.
@solid yew ok boss

[spring zephyr]

@night cloak Try repairing the game.

[night cloak]

African server not working

[solid yew]

@night cloak hello could you please report this via #old

[cinder leaf]

Any one can hlp me here??

[solid yew]

@cinder leaf We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Indian server @night cloak

[cinder leaf]

I cannot play pubgm after playing codm its looking like trash!! 😊😊

[night cloak]

😒

[solid yew]

lol

[cinder leaf]

I cannot play pubgm after playing codm its looking like trash!! 😊😊
@cinder leaf any one hlp me pls

What can I do

You

[marsh skiff]

Hello Guys,
I’ve sent a friend of mine the royal pass 15 and she got it but she couldn’t open it cause it says it’s opened.
Can anyone help me

[night cloak]

I have a question. #questions

[spring zephyr]

@marsh skiff Can you explain your issue in detail?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Since PUBG is kinda banned in India? Is it advisable that i purchase the RP?

[mint scroll]

I cannot play pubgm after playing codm its looking like trash!! 😊😊
@cinder leaf does it look like anyone gives 2____ deleted it then

[storm swift]

Report players?

[mint scroll]

Since PUBG is kinda banned in India? Is it advisable that i purchase the RP?
@night cloak nope

[solid yew]

@storm swift Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[night cloak]

@mint scroll Oh! Okay! Thank you!❤️

[mint scroll]

@mint scroll Oh! Okay! Thank you!❤️
@night cloak NP buddy

[rustic sentinel]

I can't play in any server without Europe livik, when i start a match in other map or server so it always stuck on loading. PLEASE HELP

[turbid prairie]

Hey guys I use gameloop to play pubg (I know I know) but my lean buttons don’t work. I have peek and aim on but it’s still not working. Any ideas where I’m going wrong?

[mint scroll]

Hey guys I use gameloop to play pubg (I know I know) but my lean buttons don’t work. I have peek and aim on but it’s still not working. Any ideas where I’m going wrong?
@turbid prairie bro stop using game loop then and log in by installing the normal version

[marsh skiff]

@spring zephyr I’ve sent the royal pass 15 to my friend, when she has tried to claim it she couldn’t do that because it says it’s already claimed

[solid yew]

@turbid prairie check #emulator-support

[bright tinsel]

I bought the royale pass plus , but i didnt get the rank or anything , pls help my id is 5662906475

[marsh skiff]

The pass still in her messages

[mint scroll]

@spring zephyr I’ve sent the royal pass 15 to my friend, when she has tried to claim it she couldn’t do that because it says it’s already claimed
@marsh skiff ask her to restart and then try

[storm flume]

You can now access #emulator-chat and #emulator-support, @turbid prairie. Revert this at any time by sending .emulator in #481204134859505684.

[mint scroll]

The pass still in her messages
@marsh skiff or reinstalling the game might help

[mellow bramble]

When will be bonus challenge come.

[mint scroll]

When will be bonus challenge come.
@mellow bramble even I am waiting for it

[marsh skiff]

Restart didn’t work @mint scroll

[mellow bramble]

So any news@mint scroll about it

[mint scroll]

Restart didn’t work @mint scroll
@marsh skiff then try repairing

[turbid prairie]

Ty @solid yew

[mint scroll]

So any news@mint scroll about it
@mellow bramble Bro PUBG removes it a few days before the new season as people will redeem their points in order to purchase the RP and if it’s blocked then they will want to spend real money so it’s a marketing trick so wait up a few days it may show up

[sick shale]

@mellow bramble @mint scroll Check pinned messages.

[night cloak]

Credit give me

Please

P

[storm swift]

#cheater-reports

[solid yew]

@night cloak dont do this stuff here read #735483472432594994 for more information

[marsh skiff]

@mint scroll which kind of repair should I choose?

[mint scroll]

Which are the options> @mint scroll which kind of repair should I choose?
@marsh skiff

[marsh skiff]

@mint scroll I mean there are multiple choices there, which one should I pick?

[mint scroll]

@mint scroll I mean there are multiple choices there, which one should I pick?
@marsh skiff bro that’s what I am asking what are the options

[sick shale]

Routine repair

[elfin maple]

When bonus challenge will open

[sick shale]

@elfin maple check pinned messages

[mint scroll]

When bonus challenge will open
@elfin maple Soon

[marsh skiff]

@mint scroll it didn’t work I’ve done repair

[elfin maple]

In India pubg have only 2 more weeks

Reply

[solid yew]

In India pubg have only 2 more weeks
@elfin maple what is sorce of this news ?

[limpid socket]

How do I fix this?

[solid yew]

@limpid socket Please refer to this channel’s pinned messages for further information,

PC: Click on the pin icon located in the top-right of the channel.

Mobile: Click on the channel name and select Pins located at the top.

[dry radish]

New character release date ?

[bright tinsel]

Pls explain 🙏🙏🙏 my id is : 5662906475

[timid fossil]

Any new companion coming in pubg mobile..next update!!??

[marsh skiff]

Guys please help me

What can I do

[celest shadow]

@marsh skiff, can you inform your friend to check the Inventory?

[marsh skiff]

What should he find there?

[celest shadow]

Oh did a friend gift you RP, @marsh skiff?

[marsh skiff]

No not RP

It’s the royal pass as you can see

[celest shadow]

What seems to be the issue?

[marsh skiff]

I couldn’t upgrade my pass @celest shadow

[dry fulcrum]

Account has been logged in with a newer version of the game and can no longer log in with an older version. please update to the newest version

[celest shadow]

Can you check your inventory for the "Royale Pass Upgrade Card", @marsh skiff?

[storm flume]

You can contact the customer service via the game settings, @dry fulcrum. Refer to subpoint 5.3 in #faq for further instructions.

[marsh skiff]

I did and there’s nothing @celest shadow

[storm flume]

You can contact the customer service via the game settings, @marsh skiff. Refer to subpoint 5.3 in #faq for further instructions.

[thorn terrace]

this season pubg dead already.. so much hacker in the game... everyserver

big youtuber also get killed by hacker

[storm flume]

Hello, @thorn terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[thorn terrace]

I just check the Savou clip... he died by magic bullet hacker...

almost every match... we meet with hacker.... There is no desire to report again and again

sad life.. pubg will end soon if they can't stop hacker 😫

[queen mist]

So when is unranked coming?

[night cloak]

Hi I need help here

[queen mist]

Makes so sense if u bring it to the game but make it unplayable

Hi I need help here
@night cloak Yes?

[night cloak]

Hello, when I buy UCs from Apple, in the game, my money is taken from my account but the UCs have not been uploaded to my account. Is this a bug?

[queen mist]

Maybe I can help

[thorn terrace]

please pubg developer please stop the way to hack....

[timid fossil]

@celest shadow when will we see pubg mobile back in playstore in india

[short eagle]

@queen mist no date yet

[night cloak]

@queen mist hi lexo how are you day

[queen mist]

Then why is it out

[night cloak]

Hello, when I buy UCs from Apple, in the game, my money is taken from my bank account but the UCs have not been uploaded to my account. Is this a bug?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[leaden latch]

I want to link my game to a phone number

[night cloak]

@queen mist My problem is very difficult but I will explain

[queen mist]

Ok

[leaden latch]

When I put the number and code and press OK, an error appears

[night cloak]

@queen mist My account has been hacked by someone today

[timid fossil]

@celest shadow 🤨 😕 😟

[queen mist]

Try to change ur password

[leaden latch]

I want to link my game to a phone number but When I put the number and code and press OK, an error appears

[night cloak]

@queen mist let me explain you in more details

[queen mist]

K

But I can't assure you that I can help you

I can just try

[leaden latch]

Please answer

??

When I put the number and code and press OK, an error appears

[queen mist]

Please answer
@leaden latch I can't I'm sorry I have no ideo

[leaden latch]

The email associated with my game is not for me what to do @queen mist

[queen mist]

I have no idea I'm sorry

But maybe our <@&481161015728406538> could help

[night cloak]

@queen mist the hacker hacked my ID and he unlinked my facebook from my pubg account.The hacker couldn't unlinked my Google account which is linked right now. I did changed my pass and but he has acesss to login into my account

[queen mist]

But as we can see, they themselves have no idea

[night cloak]

@queen mist I have all evidences to proof that the account is belong to me

[solid yew]

@night cloak The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[leaden latch]

@solid yew When I put the number and code and press OK, an error appears

[sand path]

I want to link my game to a phone number but When I put the number and code and press OK, an error appears
@leaden latch
That feature is still in Beta. Feel free to add it in #old while Providing the following information:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[queen mist]

I wish I could help you but

I wouldn't know what to do too

[leaden latch]

The email associated with my game is not for me what to do

[night cloak]

I have realme x3 which has 120hrts refresh rate and snapdragon 855+ but I am not having 90fps option

Please help

Help

[solid yew]

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

@night cloak hello could you please report this via #old

[night cloak]

Ok

[granite silo]

Why am i get this type of ping in random match

ping is 200+ up

[solid yew]

@granite silo Please refer to this channel’s pinned messages for further information,

PC: Click on the pin icon located in the top-right of the channel.

Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

Hello, when I buy UCs from Apple, in the game, my money is taken from my bank account but the UCs have not been uploaded to my account. Is this a bug? please help me, even Royal Pass has not been loaded to my account

[leaden latch]

I want to change the country to not appear to me

[solid yew]

@leaden latch You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[near leaf]

Why cheater report is in slowdown mode??

[nocturne flume]

when pubg mobile inidan version is going to realease

[solid yew]

@night cloak The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

@nocturne flume no ETA regarding this

[vagrant roost]

Hi have unstable connection in pubg and bad ping all time

[near leaf]

In game there is a lot of hacker

[solid yew]

@vagrant roost Please refer to this channel’s pinned messages for further information,

PC: Click on the pin icon located in the top-right of the channel.

Mobile: Click on the channel name and select Pins located at the top.

@near leaf Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[near leaf]

And we can't see our death reply??

[nocturne flume]

@solid yew what is the meaning of ETA

[vagrant forum]

@near leaf, #cheater-reports is currently closed and will be opened in the near future. Use this link to report them for now : http://cheater-report.pubgm.cc

You can turn on Death Replay from Basic settings, @near leaf.

[solid yew]

@nocturne flume Exact time of arival

[near leaf]

Okay

But when we push for conquer hacker are there why you guys are sleeping?? Plz fix this game

[vagrant forum]

Feel free to send your feedbacks regarding the game in #old, @near leaf.

[near leaf]

There slowmode enable ?

[vagrant forum]

Yes, there's a 6 hour slow mode.

[near leaf]

😫

[snow glen]

Hacker is #1 in Asia squad tpp 70matches 300+ kills 25kd he has

[warm pilot]

career results are perfect

each match min 15kills

but damage does not meet

[snow glen]

Yes

#2, 3,4 are also hackers

I checked

[warm pilot]

lol

[broken mantle]

I have played today solo asia atlist 30 matches and i have got 10 hackers Pubg Mobile You Guys are not taking any action where is your anti cheating System ? Is it For only paid Users who are spending lots of money in the game ? Pubg You Suck !! i am leaving To push conquer Everywhere is hackers What are You Doing ?

[warm pilot]

even headshot % is less

[snow glen]

600kills + everyone has in 30-40 may hes

I'd level below 50

[rustic sentinel]

My internet is working fine but I can't login the game. I'm from Pakistan

[solid yew]

@rustic sentinel try rutine repaire

[abstract kraken]

@vagrant forum ID :- 5129166966
Device :- Asus Rog phone 2
Cellular Data
India

[sage star]

If there is someone in charge, can she take care of it?

[solid yew]

If there is someone in charge, can she take care of it?
@sage star sorry whats issue u expriencing

[sage star]

So I mean, can someone in charge take care of me

[solid yew]

@sage star We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

@sage star this is an comunity support channel

[polar marsh]

@sage star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, @frank wraith, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@frank wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Why i I can't login ?

[merry atlas]

Can you please observe this people? I played against them and it seems like they know where other players are. They going around the map just like they knew every players position. I was not able to record a video. Sorry..

[solid yew]

@night cloak try rutine repair

[night cloak]

Can you please observe this people? I played against them and it seems like they know where other players are. They going around the map just like they knew every players position. I was not able to record a video. Sorry..
@merry atlas Go to their profile and report them.

Where

[solid yew]

@merry atlas Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[night cloak]

Hi pubgm support team u are too good at banning people that are not hacking. U ban them for only that they have been reported many times. Same thing happened with me today. I hope u will understand my situation and unban my account as I have been playing since s2. Please in ban my account. My account I'd is 5163011243. Hope you understand my situation. Please unban my I'd please..

[solid yew]

follow the screenshot below. 1.https://cdn.discordapp.com/attachments/481200416349224980/754776127272255628/image0.png 2.https://cdn.discordapp.com/attachments/481200416349224980/754781398979837982/image0.png

[hollow turret]

When does the crew challenge start

[night cloak]

Someone say where can i get freind list, like where I get to know which freind is playing which mode?

[marsh kraken]

whose the name less

@solid yew

[night cloak]

@solid yew THANK you

[hollow turret]

When does the crew challenge start <@&481161015728406538>

[solid yew]

@marsh kraken We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[marsh kraken]

no question

just asking whose that guy

[hollow turret]

||When does the crew challenge start <@&481161015728406538>||

[merry plume]

Hi pubgm support team u are too good at banning people that are not hacking. U ban them for only that they have been reported many times. Same thing happened with me today. I hope u will understand my situation and unban my account as I have been playing since s2. Please in ban my account. My account I'd is 5163011243. Hope you understand my situation. Please unban my I'd please..
haha same with my friend

[polar marsh]

@merry plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

Don't mention Moderators for this question, @hollow turret

[glacial spire]

sabotage

[elfin canopy]

There is no official information regarding that, @hollow turret.

Also do not mention the moderator role for non emergency cases.

[hollow turret]

Sorry

[solid yew]

@glacial spire We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@merry plume what Happened to his id

[merry plume]

got b6nned today

you know what I mean

[night cloak]

@merry plume for what

[merry plume]

no reason..

[solid yew]

@merry plume Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

Ohh can we get our IDs back@merry plume

[merry plume]

Thank you

well, I'm trying

I'm helping him

[polar marsh]

@stone knot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@merry plume good luck btw

[merry plume]

thanks

[night cloak]

I found a hacker in my game, i also have video proof
Where to submit that ? <@&481161015728406538>

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin canopy]

Neko slow

Also do not mention moderator role for it, @night cloak ^

[night cloak]

Does anyone know how to fix this problem ?

I's in chat, but noone was replying about it, so i pinged@elfin canopy

[elfin canopy]

It's okay, @night cloak.

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[elfin canopy]

@solid yew it's okay.

[night cloak]

@solid yew check chat section, i talked about it there😒

[glossy haven]

still PING issue on ASIA server since 21 August.

high ping issue on ASIA server

[solid yew]

@glossy haven Please refer to this channel’s pinned messages for further information,

PC: Click on the pin icon located in the top-right of the channel.

Mobile: Click on the channel name and select Pins located at the top.

[glacial bramble]

Hello, i have one question

[solid yew]

@glacial bramble We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[vagrant forum]

@glossy haven, have you tried using a different internet connection?

[glacial bramble]

What is profile pic size or pixels for pubgm?

400x400? Or 2048x2048 or other

Or 1024x1024

[vagrant forum]

We haven't received any reports for ping issues recently, so it most likely is an issue from your internet provider.

[glossy haven]

i get HIGH on 6 to 7 matches out of 10 matches.
yeah. i tried different network. same.

and i already submitted the survey. facing this problem since 21 August. developer are useless. didnt solve the problem yet.

[vagrant forum]

@glacial bramble, lower is better actually but for some users it still shows a small image when they open the profile picture. Try using a 512×512 image.

[glacial bramble]

@vagrant forum yes, that's the issue, ok, I'll try 512x512 ty@vagrant forum

[gritty glade]

What happening to the game?
My ping is always 24 or 36.
But last 7 matches automatically when enemies comes to near it goes to 700 or 800 ms.
I was knocked out by enemy then automatically original ping Returns to 24, 26,30.

[solid yew]

@gritty glade Please refer to this channel’s pinned messages for further information,

PC: Click on the pin icon located in the top-right of the channel.

Mobile: Click on the channel name and select Pins located at the top.

@gritty glade hello could you please report this via #old

[gritty glade]

Ok

@gritty glade Please refer to this channel’s pinned messages for further information,
@solid yew

Nothing in pinned messages

[solid yew]

@gritty glade https://discordapp.com/channels/393088095840370689/481200416349224980/743395803896217660

[strange vigil]

I need to change the sensitivity of screen when I'm looking around while driving a vehicle. I tried all the in game sensitivity settings but none had any effect. Can you tell which exact setting to change?

[hazy juniper]

Is vpn safe

[solid yew]

@hazy juniper no

Is vpn safe
@hazy juniper vpn can leads u ban

[hazy juniper]

What about GFX tool

[storm flume]

Use of unauthorized third-party software or methods, @hazy juniper, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[hazy juniper]

Ok

I am a Asia player but ilike to reduce my ping in krjp what should I do

[solid yew]

@hazy juniper use better internate

[hazy juniper]

I am getting a lot of hackers🥺...where should I report them...

[solid yew]

@hazy juniper Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[hazy juniper]

I reported them in game but I got them again and again

[solid yew]

@hazy juniper report again and agian

[hazy juniper]

😂

[dire urchin]

my id got suspended after logging in gameloop 7.1beta any suggestions ?

[polar marsh]

@dire urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frosty wyvern]

I updated the game, now the new version is not working. It shows error and ask to restart again and again.

[ocean hawk]

iPad 7th gen is unstable with pubgm after the new update

[vagrant forum]

@solar scaffold, send that in #old.

[solid yew]

@frosty wyvern hello could you please report this via #old

@ocean hawk hello could you please report this via #old

[jovial hill]

Plz tell me how to fix

[vagrant forum]

Always use the official website for purchasing UC : https://www.pubgmobile.com/pay

[verbal yoke]

hey

will tencent be banned in the US?

bruh

[solid yew]

will tencent be banned in the US?
@verbal yoke nom official anouncemnt regarding this

[strong onyx]

Guys please i need help my acc has been stolen/ i have all credit card info

How can i connect with pubg

[solid yew]

@strong onyx The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[strong onyx]

Thank you, but am sorry what do you mean by 5.4 ?

[languid peak]

I redeemed 300uc from bonus reward 2weeks ago points were deducted and still didn't got uc plss help me

[jovial hill]

@vagrant forum

[vagrant forum]

Try again later.

[solid yew]

Thank you, but am sorry what do you mean by 5.4 ?
@strong onyx go to #faq check point 5.4

[jovial hill]

Thanks@vagrant forum

[strong onyx]

Okay thank you

[storm flume]

You can contact the customer service via the game settings, @languid peak. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@vapid hollow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

OwO updated the message.

[frigid depot]

@night cloak Hello Viasy. Is there a review priory for a reported cheater according the the total number of people who reported them?

I mean one cheater has 3 reports on him, other one has 4 . Does the latter get reviewed first by the anti-cheat team?

[night cloak]

There isn't a priority system, it is selected at random.

[shy mist]

Where can I find HIGH definition audio@night cloak ?

[night cloak]

I’d say it’d be under audio here.

[frigid depot]

@night cloak send me link to PUBG MENA

[night cloak]

Can you explain this, first Day of season KD 18.?

You can find the link via #matches @frigid depot

And He dont use a chit?

[frigid depot]

I mean the channel

[night cloak]

Why you let this, pubg have loot of manny

@night cloak did you die to the user ?

@frigid depot there is no channel in this server you’ll need to join the PUBGM MENA sever.

Nö, i didnt but it is clearly that He use Kind of hack

Its Not real to have 18. KD

@night cloak feel free to use the built in report system.

[frigid depot]

@night cloak what is it

[crude chasm]

@night cloak hi bro

[night cloak]

@frigid depot do I have permission to dm you the link ?

I just ask how is possiblle that He have 18 KD, so must use something but pubg Not react

[crude chasm]

@night cloak what is pubg mena server?

[night cloak]

@night cloak they cannot react to anyone that has not been reported, KD is just a number.

@crude chasm would you like me to message you the server invite ?

[crude chasm]

@night cloak yes

[night cloak]

He was reported already 15 times lol

Then wait patiently.

Like others hackers who buying hacks from pubg.

And nöbody dont react be cas they like money

So can you give me link from pubg hack i can buy and play like them :)

Im gonna pay pubg 🤣

No.

[crude chasm]

Hahahahha

[night cloak]

Yea, hacker will destroy this game.. Who play pubg mobile knows that KD Above 6.5 isnt Real for that game.

So I’m hacking ?

[shy mist]

@night cloak My phone doesn't have ULTRA sound.Cant it be downloaded via external source

[night cloak]

I Dont know for you @night cloak.. Be cas i Dont See your stats

[formal cloud]

Trying to buy the new RP and this error comes up... please help

[fair vale]

I can't buy prime plus why

:(

[vagrant onyx]

@fair vale check your payment method

[fair vale]

I did one million times

Restarted my.phone

Cleared cache

[vagrant onyx]

Trying to buy the new RP and this error comes up... please help
@Madd_NICE□3.0#8132 check that you have enough balance in your payment

[formal cloud]

I have, I want to buy one for me and gift another... why would I try to buy if I had no cash???

[frigid depot]

@night cloak so this KD is just a number?

Btw I have a video record for this guy in which he was 200% cheating

[fair vale]

Can anyone help me

[formal cloud]

Ahmed, there are other rooms to boast

[frigid depot]

@formal cloud I know. Thanks.

[night cloak]

Does anyone know the solution of this ?

[vagrant onyx]

@night cloak is your account hacked ?

[night cloak]

Yes

Today

You need to Update the game

Someone hacked my account

He's not alone he has gang

With him

[formal cloud]

I need help with this

[grim tangle]

Hackers are still available in abundance Do you think that we are fools Goodbye PUBG MOBILE We will go play a new game free of cheat

[sonic pond]

hello

[night cloak]

@night cloak message means that you need Update the game

[vagrant onyx]

@dapper vortex go to settings > than choice to unlink account

[polar marsh]

@sonic pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fair vale]

@grim tangle 👌 👌 👌

[night cloak]

There's is no updates

No

My Google account is linked but can't login buz of this

[vagrant onyx]

@night cloak you need to contact social media support for try to recover your hacked acc

[formal cloud]

Since I get no help, maybe I save money buy not buying rp

[vagrant onyx]

@night cloak or contact in game support ( but better to contact social media support )

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@vagrant onyx he unlinked my fb

@vagrant onyx so I have only 1 account linked and that's Google

[stark cove]

@night cloak you cant get your id back same happened to me

My Twitter was hacked

We cant expect help from pubgm

[night cloak]

@dapper vortex yes

[vagrant onyx]

You need to be more carefully about your account @stark cove @night cloak

[night cloak]

Ok my Google account is linked

[stark cove]

@vagrant onyx yes but still happened

[onyx cairn]

Account security is in your own responsibility, @stark cove. Not in their. Kindly move to a discussion channel if you don't need help.

[night cloak]

But right now i m facing this

[onyx cairn]

@formal cloud
What's your region and device?

[vagrant onyx]

@night cloak @stark cove you cant unlink the only social media left
to unlink must have 2 log in method linked to the game

[formal cloud]

Note 20 ultra
Region Africa

[stark cove]

Shinchan can u help me also

[shy mist]

Dont give personal information to anyone @stark cove @night cloak

[onyx cairn]

Seems like you have reached your upper limit in payments. You need to wait until next period or check your linked payment account to extend this limit. @formal cloud

[frigid depot]

Why is my name is displayed as AhmedEhab in here????

[formal cloud]

I just made a purchase in Asphalt 9 so I'm not broke
@Yore Safe

[vagrant onyx]

@frigid depot you want to exchange it
request new one in #discord

I just made a purchase in Asphalt 9 so I'm not broke
@Yore Safe
@Madd_NICE□3.0#8132 try again tomorrow maybe
cause you been rate limited i think

[frigid depot]

What , you can also change names now??@vagrant onyx @vagrant onyx

[formal cloud]

Seems like you have reached your upper limit in payments. You need to wait until next period or check your linked payment account to extend this limit. @formal cloud
@onyx cairn yeah, thats the message

[onyx cairn]

@dapper vortex don't offer anything in direct messages. They need to contact the real support. Not anyone random in Discord.

[vagrant onyx]

@frigid depot yes but you have to go in #discord

[night cloak]

@vagrant onyx mate there were 2 accounts linked and my fb account was hacked and unlinked by hacker

So i have only Google account left to secure the pubg account

[onyx cairn]

@formal cloud
Contact your payment service, you're using to purchase.

[night cloak]

@dapper vortex how

[formal cloud]

@formal cloud
Contact your payment service, you're using to purchase.
@onyx cairn i just made an ingame purchase in Asphalt 9!!! Its not my payment whatever you are saying

[onyx cairn]

It's a simple scam prevention, @dapper vortex

[stark cove]

@vagrant onyx same happened to me mine was twitter

[onyx cairn]

Huh?@formal cloud

Your payment service provider, like Google Play, Apple Pay, Payback, ... @formal cloud

[grim tangle]

I advise you to delete PUBG MOBILE because it has become boring because of the hacker and because of the negligence of the administration

[onyx cairn]

Leave this chat if you don't need support. @grim tangle

[grim tangle]

Leave this chat if you don't need support. @grim tangle
@onyx cairn When will the hacker stop my friend

[onyx cairn]

Report them, spamming here won't remove them.

[formal cloud]

Your payment service provider, like Google Play, Apple Pay, Payback, ... @formal cloud
@onyx cairn it's samsung store. It has my everything and never game me problems until I installed pubg

[onyx cairn]

So you have to contact Samsung Store Support.

Only they can help you.

[formal cloud]

Welll this was a waste of my time

[onyx cairn]

Told ya to contact payment service. 😅

[formal cloud]

They are gonna waste my time even more... I don't need this rp really anyways, it sure... I just wanted perfectionist

[vital wraith]

Wtf my clan was top ten and I got nothing

[molten oyster]

[past marsh]

Hi, if I am using GFX TOOLS, will I get banned

[storm flume]

Use of unauthorized third-party software or methods, @past marsh, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[onyx cairn]

Point 2 explains why, @vital wraith

Do you need assistance, @molten oyster?

[strong onyx]

@strong onyx The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.
@solid yew
It keep taking me into loops

[formal cloud]

Just went to Asphalt again, it clearly works

[molten oyster]

Peace, mercy and blessings of God . How are you boys and girls? What is our problem with a hacker in the game every match we face a cheat player. We are working on a report, but nothing changes

[formal cloud]

Muscles game really

[strong onyx]

Please help me guya

[storm flume]

Hello, @molten oyster!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[strong onyx]

Someone stole my pubg mobile acc, and I can't access, I have all the credit card info

[storm flume]

You can contact the customer service via the game settings, @strong onyx. Refer to subpoint 5.3 in #faq for further instructions.

[strong onyx]

It keep taking me into loops.

[winter chasm]

@lime juniper || Hi, it would be amazing if Developer Team changes the chances of finding a Flare Gun. Thanks!

[heavy vortex]

@winter chasm add your feedback in #old and no need to tag anyone in the suggestion

[tall cape]

Youtube Channel selling hacks: SWARG PRABAL

posted link, it got deleted, https:/ /youtu.be/RpPczoVeVcE

[dense dagger]

We Pakistani Users Are Facing A problem in Severs.Between Playing a Match Our All Teamates And Enemies Get High Ping And EveryOne Starts Lagging.This Issue Is Mostly after the New Update

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @tall cape:

:white_small_square: http://bit.ly/37Lgfbm

[rich thistle]

Hello my friend, I wanted to recharge UC in my account with the amount of 25 dollars and the amount was deducted, but my account was not charged .. What should I do ?

[blissful iris]

I accidentally pressed No in gameplay management and now I can't play game for more than some hours (dont know how much)
but I am 20 years old
so is there anyway I can change it right now
I was pushing my rank and now I can't play
tried in game support but....
@lime juniper @vital sluice

[polar marsh]

@next cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can somone help to recover my Pubg account i have everything that u need
Purchace resept somone scam me

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

oo

and i did that from my fake id i can switch that chat to my other id

😅?

[night cloak]

How i can report hacker's?
I want good way. Cos in the game the report tool is do nothing and the mail i send video and everything the hack keep playing. where is the best way to report?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Why there us tooo much hacker's now every game 2 3 squad please we like normal players can't play anymore

[jovial cedar]

ID 5143171842 is using radar hacks and 1 shot kill in game right now

[night cloak]

@jovial cedar Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[jovial cedar]

ID 5437889221 is hacking

[night cloak]

@night cloak -> #old

[jovial cedar]

Using DDOS to force quit and wall hacks

[leaden cargo]

When I play with this Indian on middle east my ping (160 .170) no LAG and no ping issue .WHEN I don't play with him like random Mean PAKISTANI players my ping is 55.68 but in 2.3 min after landing my ping goes to 900+ not just my all my teammates

[polar marsh]

@dull quail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

What’s your channel name ?

@night cloak

Ha ha cheat sellers are more smarter than your company PUBG. LOLG!

What’s the channel name.

Nice talk.

Nice talk.
@night cloak are you one of them? Why seeking attention here? 🕵️‍♀️

I’m trying to assist you with your report.

[sick shale]

Copy his channel link. Not name

[night cloak]

Copy his channel link. Not name
@sick shale how? Same way I reported other channel.

Click three dots top right when you’re viewing there channel.

Then click share

Then copy link.

Click three dots top right when you’re viewing there channel.
@night cloak lol you try it yourself and see. Did the same thing you saying.

That’s the link I was given.

It works.

That’s the link I was given.
@night cloak lol okay I am sending video recording. BugG staff.

Okay.

No

There is no option I can send video here

Yes there is as long as the video is under 100 mb.

Yes there is as long as the video is under 100 mb.
@night cloak nope only images.

Then that means your video is to long.

Then that means your video is to long.
@night cloak lol send me a video then I wanna check!

Okay hang on.

[storm willow]

?

[night cloak]

Not sure why you need to send a video here tho, we cannot ban the hackers here.

[storm willow]

What’s the issue?

@night cloak channel reported

[night cloak]

Not sure why you need to send a video here tho, we cannot ban the hackers here.
@night cloak nope you said it should work. I wanna make sure everyone knows it doesn't work. Your website form is faaked up.

@night cloak channel reported
@storm willow thanks and let me tell you it is a popular one. 🙊

[storm willow]

just worked for me @night cloak

[alpine condor]

Isnt there smth like night mode in this update

[storm willow]

Used the same link @night cloak

[night cloak]

just worked for me @night cloak
@storm willow thanks for helping. I am not sure though if you are saying the truth.

Used the same link @night cloak
@storm willow idk what's the problem here. 😩 Other cheat selling channels reporting worked for me but this two isn't.

[alpine condor]

Isnt there smth like night mode in this update

[night cloak]

Can I report cheater here? Because I dont have permission to post in report cheater page. I have one with Aimbot & 8+ K/D in last season who killed our whole squad in last season few days ago & yeah he still plays without any ban! 💩

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@astral lynx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tall pilot]

It is unfortunate that there are employees who open accounts that have been closed for ten years and they commit all manner of fraud only because those who own dollars and close honest accounts without any reason.

[limpid saddle]

I don’t have any other option to link my pubg account with and need new settings as well for linked email to change email or password!

[tall pilot]

@limpid saddle Open your account on iPhone, all options will appear

[woeful rivet]

I have won some prize from nimo tv and i can not get it, because it is writing "parameter error". But i am writing correctly

[storm willow]

@woeful rivet how is that related to PUBG mobile?

[woeful rivet]

Yes@storm willow

Because i have to take from pubgmobile.com

[storm willow]

@limpid saddle If you have Switched from android to IOS you can see playstore link,
Same on Android you cannot See Game Center link method

[limpid saddle]

@limpid saddle Open your account on iPhone, all options will appear
@tall pilot I am on iPhone

Yeah from android to iOS

But i should have option for Twitter or others

[storm willow]

You can only have 2 linked account + mail ID

[limpid saddle]

I want to change

[storm willow]

You need to unlink Playstore

[limpid saddle]

Already unlinked

[storm willow]

It takes 7 days to unlink

[limpid saddle]

Oh so I have to wait

Alright thanks 😍

[storm willow]

Ya, you’re welcome

[limpid saddle]

And need options for my linked email to remove or change

[storm willow]

@woeful rivet redeem code? Try again, make sure you are entering correct DATA

[limpid saddle]

If I have it to someone my linked email and password there’s no way to change it they can do anything to my account

[storm willow]

@limpid saddle Email link is still under beta.

[limpid saddle]

So need option to remove or change linked email

I understand but someone has my linked account email and password

[woeful rivet]

@woeful rivet redeem code? Try again, make sure you are entering correct DATA
@storm willow
I checked 10 time. And it didn't work...

[limpid saddle]

I just bought that account from my friend

So he can do anything that’s why

[storm willow]

@woeful rivet contact the person who provided the code.

[polar marsh]

@tall pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

@limpid saddle Account trading is against Game TOS. We cannot help you.

[woeful rivet]

@woeful rivet contact the person who provided the code.
@storm willow
Hm, alright. But it is coming from system. I think it is automatically

[limpid saddle]

I understand that

I’ll wait for the linked email to get updated

Can anyone from my pubg will be able to remove or change linked options for me If I want to?

[storm willow]

@woeful rivet type All details manually, Instead of copy paste

@limpid saddle No, you may try contacting ingame Customer support

[limpid saddle]

Alright I’ll try

[woeful rivet]

@storm willow i tried. There is only character id, reddem code and verification code. What is wrong idk 🤷🏼‍♀️

[wanton plover]

@night cloak how? Please how can I change?

[night cloak]

@wanton plover That option is not available for the European region. And your account is European, probably you chose Europe as your region when you made your account

You may create a new account if you want to select another region.

[night cloak]

Hello guyss

help me Please

hacker

i need HELP

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

guys

@night cloak Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

i put money in the pub they disappear without expecting what this might be

@night cloak state you’re issue please.

@night cloak did you get an in game mail?

Canda @night cloak

What ?

bro i pay in pubgg

with creditcard

remove uc

why idont know

Did you lose UC?

yes

I lose them all

Check your in game mail and see if it says something.

it seems to me something is happening with pubg I spent 1500 dollars

all lose uc

I’ll ask you one more time then I’ll stop helping.

I also paid my partner, he gives me 20 uc, they disappear immediately

@night cloak did you get an in game mail?

yes broo i dont have msg

wait please

Under here saying your UC was deducted.

[rich thistle]

Hello my friend, I wanted to recharge UC in my account with the amount of 25 dollars and the amount was deducted, but my account was not charged .. What should I do ?

[vagrant forum]

Where did you purchase it from, @rich thistle?

[night cloak]

@vagrant forum how is it possible to lose me uc

[vagrant forum]

Check if you received an in-game mail regarding the UC deduction, @night cloak.

[night cloak]

@vagrant forum 🙂

[vagrant forum]

@night cloak #chat

Contact the in-game customer service, @night cloak.

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[rich thistle]

In-game Purchase from google play

I bought it from 11 o'clock at night and it was discounted, and nothing arrived

[vagrant forum]

@rich thistle, contact the in-game customer service.

[storm flume]

You can contact the customer service via the game settings, @rich thistle. Refer to subpoint 5.3 in #faq for further instructions.

[rich thistle]

Ok thank you

[turbid moth]

How to UC purchase

[night cloak]

@turbid moth you can purchase UC via the in game shop or via this link https://www.pubgmobile.com/pay.

[jovial cedar]

@dapper vortex WTF are you talking about?

[night cloak]

Why

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Your purchased UC from and unofficial site in the past, which puts you in debt and you’re paying the debt now.

That’s what they’re saying if that’s not the case contact in game support and let them know.

Please add livik weapons to cheerpark and training

@night cloak -> #old.

ok

I dont know why lose uc why support its not me back message

In games

[crude heron]

@YouTube・Viasy#12

[night cloak]

Yes ?

[vagrant onyx]

@night cloak you can contact
for uc issue

[e-mail]

be Advise that this email only regrading midasbuy side
Mean try not to ask or say anything none related to midasbuy

[night cloak]

Refunded its gg

[fast haven]

where is bonus challenge???

[night cloak]

@fast haven please refer to this channels pinned messages.

[cerulean sparrow]

How to buy uc in india

[night cloak]

You don’t.

Is pubg is unbaning in india

@night cloak no information.

[cerulean sparrow]

@night cloak you know how to buy uc in india

For royale pass

[vagrant onyx]

where is bonus challenge???
@fast haven its might show up later time than disappear again than show up again
or also its available for some country only

[night cloak]

Buy a ticket out of the country then buy RP then return to your country.

[jagged falcon]

hi

[night cloak]

@jagged falcon how may I help you?

[jagged falcon]

iwant raport cheater but i can,t

[night cloak]

@jagged falcon Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[storm flume]

Hello, @jagged falcon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[jagged falcon]

ok . thnx

[marble thicket]

Tencent is shifting it's HUB to Singapore?

[jovial cedar]

Probably opening an office to take advantage of cheap Indian labor vs China

[modern forge]

Hello, I had disabled the "Show RP Information" and now I can't find the setting to re-enable it in the new 1.0 version. I have purchased RP but I can't see my name on plane even if I have more rank than others

[vagrant onyx]

@modern forge hey
try to double check again !!

[modern forge]

I checked 20 times

[vagrant forum]

@modern forge, enable the Royale Pass opt in option.

[modern forge]

I can't see any RP setting like

plane finish, show/hide

Where to find it @vagrant forum

[vagrant forum]

It's in Basic settings.

[modern forge]

Ok thanks

[vagrant onyx]

@modern forge in your right side if you screen in the bottom press the ^ icon

[modern forge]

I don't know it had disappeared

Now I can see it

[vagrant onyx]

You will see opening called setting @modern forge

Than its will take you there

[modern forge]

Thank you so much

Idk it had disappeared but now I can see it

I have one more issue: Whenever I try to use nade, smoke, etc I can't see cancel button sometimes.
(sometimes means I see cancel button once in about 5 matches)

[vagrant onyx]

@modern forge try to move the cancel button little bit , might fix
or rest the layout to default

[modern forge]

Ok

[vagrant onyx]

@modern forge log out your acc than go to repair button > do rest all settings only

Wont affect anything in the game files or data

[modern forge]

Thanks, moving the button worked

[vagrant onyx]

Welcome

[spare geode]

How to put clothes in the clan shop

[vagrant onyx]

@spare geode maybe they are removed in new update ( before that to get them clan lvl must be at least lvl 5 or above )

[vagrant onyx]

@toxic monolith english only or join and ask in pubg mobile mena server

[spare geode]

@vagrant onyx ok how I but it

[vagrant onyx]

@spare geode you cant anymore

@spare geode after the clan lvl get higher they will disappear

[eager flower]

I have video recording for of hacker . Where I can share it?

[night cloak]

@eager flower Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[eager flower]

Thank you 🙏🏻

[maiden echo]

@night cloak sir any reply

[lusty vapor]

how to customise main lobby ??

[small olive]

i need to report a new cheating system using in LD player ? How to report it ?

[vagrant forum]

You can DM me @small olive

[hot lava]

Can I unlink my account from the internal link, phone or Gmail number?

[polar marsh]

@restive wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hot lava]

MOD

Can I unlink my account from the internal link, phone or Gmail number?

[vagrant forum]

You cannot unlink the phone number or email that is linked to your account, @hot lava.

[hot lava]

😥

[severe prairie]

when will High ping issuse will Solve

[jovial cedar]

@restive wedge LOLOLOLOLOLOL

[storm flume]

Please refer to this channel's pinned messages for further information, @severe prairie:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

We are unable to provide assistance if you do not ask a question or state a problem, @jovial cedar. Remember to read through #faq before asking questions in the support channels.

[fierce night]

@lime juniper please add 90 fps to asus rog phone 2 it's been boring

[dusky zephyr]

When is the bonus challenge coming back?

Also is it only available in India? Or complete Asia?

[storm flume]

Please refer to this channel's pinned messages for further information, @dusky zephyr:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

It's available for the whole world.

@fierce night #old and you dont have to tag her.

@jovial cedar off topic in here is a mute.

[fierce night]

It's available for the whole world.
@night cloak it not available in asus rog phone 2 -_- i tag the error cuz he have direct contact may they fix it!

[night cloak]

That message isn't for you.

@fierce night #old and you dont have to tag her.

[fierce night]

and*

[night cloak]

She goes through the channel and will forward it.

@vital wraith Off topics in support channel is a mute.

[fierce night]

we reported it 1000 times in feedback and no body cares

and they ddn't vn fx it in the patcch

[night cloak]

Wait for an another patch.

[fierce night]

next patch in season 16 ?

[night cloak]

No, you'll be getting small updates in game.

[round marten]

When we will get Andy character vouchers event

[vagrant forum]

No information for any such events, @round marten.

[night cloak]

asking in all channels 👀

[round marten]

Ok ok

@night cloak 😁

[fluid flume]

Where is bonus challenge

[polar marsh]

@plucky coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

Currently unavailable, @fluid flume.

[fluid flume]

Any idea when will come back

[celest shadow]

@fluid flume

[fluid flume]

Ok

[noble ether]

When will the bonus challenge unlocks

[night cloak]

Refer the above image.

Is the new collab with.. Blackpink?

[vagrant forum]

Who knows

[night cloak]

Where do I suggest things here 🤔

#old

[keen haven]

Using vpn is safe

[night cloak]

Ty

VPN usage is not recommended.

[keen haven]

Without vpn im unable to play on jio

[night cloak]

I cant help you with that.

[keen haven]

My pubg is lagging to much but my storge is too much free

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @keen haven. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[keen haven]

How can i fix lag

In pubgmobile

[night cloak]

Please refer to subpoint #4.9 in #faq for further information, @keen haven. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[keen haven]

When we will get andy character voucher event

[storm flume]

We currently do not have a specific release date for the upcoming update, @keen haven. Once we do, we will publish further information in #news.

[night cloak]

Sir but she downloaded update from official site

@night cloak can you provide these details
User ID:
Device:
Network:
Country:

@night cloak he is not using discord

[polar marsh]

@heavy sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. <@&521899561367764992>, <@&481161015728406538>, <@&481159513580372009> and <@&639889499718942720> are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak just ask him and send the information.

I'd - ROCKツRAYNO
Device-vivo v17
Network-idea
Country-india

Can you provide the numeric ID

5307156095

Id

Thank you.

I'd - 5307156095
Device - vivo v17
Network - idea
Country - india

Flare gun is removed after 1.0 update?

@night cloak I think so

[vagrant forum]

No it's not, @night cloak.

[night cloak]

@vagrant forum

Ok

So why I don't get it

Explore more.

[jovial cedar]

Because gaem no like u

[night cloak]

So why I don't get it
@night cloak yes... i never see evan enemy flare

@night cloak hmm

[jovial cedar]

Probably made it random

So you cheaters cannot find it

[night cloak]

@night cloak ok i will explore I will be critom columbus

Sorry for spelling

[spice lance]

Can we gift your outfits or skins to your friend??

[sharp onyx]

Flare gun is not available in Livik

@spice lance No

[night cloak]

How to share this server's link

[sharp onyx]

@night cloak type .invite and copy

[night cloak]

discord.gg/pubgm

[cerulean delta]

Any idea about bonous challenge?

[storm flume]

Please refer to this channel's pinned messages for further information, @cerulean delta:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sharp onyx]

Ask in Indian server

[night cloak]

Ok

[storm flume]

Hello, @spiral burrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[gilded plank]

Does anyone know the double map maker how it will work..??

@night cloak no