questions

[marsh kraken]

@solid yew

[storm flume]

Use of unauthorized third-party software or methods, @worthy kernel, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@worthy kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[solid yew]

@marsh kraken yup

[marsh kraken]

okay

thanks

[wanton token]

I can’t update

[solid yew]

@ripe fable check ur internate connection

I can’t update
@wanton token can u explain more or give small video of issue ?

[ripe fable]

@ripe fable check ur internate connection
@solid yew 150 Mbps?

Isn't that enough

😂

[wanton token]

I am not able to update to new update

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @ripe fable. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[subtle creek]

i cant join a crew where can I find the request?

[shy mist]

@marsh kraken Yes we will get free LZ mission everytime after 3 consecutive RP purchase

[earnest notch]

its EZ Mission licence 😄 @shy mist

[frigid depot]

How does the anti-cheat system actually work?

[night cloak]

Any moderator pls help one item missing from my inventory

[solar rain]

@marsh kraken Yes we will get free LZ mission everytime after 3 consecutive RP purchase
@shy mist thanx for info

[solid yew]

How does the anti-cheat system actually work?
@frigid depot yup

[fleet lotus]

Dear Pubg someone had hacked my friends Pubg account could you please kindly help him to regain his account because he is playing it from season 6 and spent so much UC.

[solid yew]

Any moderator pls help one item missing from my inventory
@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[frigid depot]

@frigid depot yup
@solid yew Dude read well

[short eagle]

@subtle creek read #news

[solid yew]

Dear Pubg someone had hacked my friends Pubg account could you please kindly help him to regain his account because he is playing it from season 6 and spent so much UC.
@fleet lotus try to change password of lincked social media

[night cloak]

@short eagle pls help moderator an item missing from inventory

[solid yew]

@frigid depot ooh sorry

[short eagle]

@night cloak what are you missing specifically

[marsh kraken]

@short eagle pls help moderator an item missing from inventory
@night cloak what is missing

[tiny ruin]

I'm in Top 500 in solo will I get conqueror tomorrow morning at 5:30Am

[ripe fable]

Now what?

[polar marsh]

@marsh kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@short eagle i was checking my s11 100 rp dress then i realized the mask is not in my inventory but i had collected it

[frigid depot]

@ripe fable Google DNS doesn't work for pubg try 1.1.1.1

[warped parcel]

@tiny ruin season resets at 5:30am IST

[reef fulcrum]

Please help every time I press the fire button my whole screen moves 😩 I never had this issue until the new update

[ripe fable]

@ripe fable Google DNS doesn't work for pubg try 1.1.1.1
@frigid depot 1.1.1.1 primary dns?

[frigid depot]

@ripe fable Yeah cloudflare

[warped parcel]

@ripe fable 1.1.1.1 & 1.0.0.1

[ripe fable]

Umm can you give me a ss if you won't mind

Screen shot.

[night cloak]

<@&481161015728406538> pls help my s11 rp mask is missing from my inventory but i had collected it and used to wear it

[tiny ruin]

@warped parcel bro at what time season will reset

[sand path]

@night cloak it was a headgear. Check again.

[ripe fable]

@warped parcel bro at what time season will reset
@tiny ruin 7:30 Ist

[night cloak]

Please do not quote the message.

[marsh kraken]

ohh sorry

[tiny ruin]

@ripe fable is I can play 5 match's in conqueror tomorrow

[sand path]

@night cloak it was a headgear. Check again.
@NaDeKo#1214

[ripe fable]

Do I need to activate IPv6

[warped parcel]

@tiny ruin resets at 5:30am IST, new season at 7:30am IST

[night cloak]

Thx i found it

[ripe fable]

@tiny ruin your match won't be counted

You will only get title

[frigid depot]

@ripe fable choose Cloudflare instead of Google on top , click on the arrow

[tiny ruin]

@ripe fable bro even I play at 5:31Am also match's won't count ha

[reef fulcrum]

Please help every time I press the fire button my whole screen moves weary I never had this issue until the new update

[frigid depot]

How does the anti-cheat system actually work?
Anyone actually knows?

[ripe fable]

Yup won't count

[tiny ruin]

Okay Bro

[warped parcel]

@frigid depot i think no one 😅

[polar marsh]

@undone sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[atomic trout]

When will older version got force update?

[wispy quarry]

After this bad Update ... Now i have Low FPS In Gaame ? im 60 FPS but when i will be in Fight Dowen to 20 FPS
This problem in all Ipad 7 Why this? ineed Anawer Pleas

[frigid depot]

Is a cheater undergoes assessment by a human or the in game anti-cheat system when someone reports them

And insta get banned

Because their cheat is massive clear

[wispy quarry]

Bad FPS In Last Update in Ipad 7

[marsh kraken]

hmm

[solid yew]

Bad FPS In Last Update in Ipad 7
@wispy quarry hello could you please report this via #old

[ripe fable]

@solid yew Ty it helped

Can I disconnect from it now?

[wispy quarry]

@solid yew k

[frigid depot]

@ripe fable Dude what I just help you not him

🤣

[solid yew]

Can I disconnect from it now?
@ripe fable from where ?

[ripe fable]

@ripe fable Dude what I just help you not him
@frigid depot Umm sorry 😂

@ripe fable from where ?
@solid yew Dps charger

Dns*

[solid yew]

@solid yew Dps charger
@ripe fable ok u can

[ripe fable]

Ty 😉

[reef wagon]

Please fix this issue when you can’t paste room code.

[solid yew]

Please fix this issue when you can’t paste room code.
@reef wagon just type if u cant paste

@reef wagon hello could you please report this via #old

[stoic fable]

Is crew verification open?

[vagrant forum]

@reef wagon, that was removed by iOS due to privacy reasons. Not an issue from the game.

[reef wagon]

@solid yew i did report it there too, but what if don’t want to paste it ? This isn’t a good thing

[dull willow]

Hi, i found a mispelling, where i can report it?

[stoic fable]

Is crew verification open? ??
@stoic fable

[earnest notch]

i dont think so

[solid yew]

Hi, i found a mispelling, where i can report it?
@dull willow hello could you please report this via #old

[vagrant forum]

@dull willow, use #old.

What do you mean? @night cloak

[inner sonnet]

Hello. I had previously tried cheating, so my account was blocked for 10 years, then I wiped all the data, and I created a new account, so I was banned for 10 years. Is there a way to recover my account, please

؟؟؟؟

[solid yew]

@inner sonnet nope i guess

[primal night]

Hello I can't find the bonus challange in the main manu and where is it?

[polar marsh]

@inner sonnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[primal night]

Hello I can't find the bonus challange in the main manu and where is it?

how can i find it i have coupon and i want to play it

[vagrant forum]

Hello I can't find the bonus challange in the main manu and where is it?
@primal night, the Bonus Challenge is unavailable at the moment.

[primal night]

oh

okay thanks a lot

❤️

[polar marsh]

@gilded burrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crimson imp]

Please fix this issue when you can’t paste room code.
@reef wagon That's Apple privacy policing for you, not the Dev's fault.

[supple depot]

Any decisions new regarding PUBG MOBILE UNBAN IN INDIA??

Any decisions new regarding PUBG MOBILE UNBAN IN INDIA??

[solid yew]

@supple depot https://cdn.discordapp.com/attachments/481201360725999666/754264718298054656/Screenshot_94.png No Other official anoucement till now

[supple depot]

I'm unable to view this

Please send a SCREENSHOT

@solid yew

[night cloak]

Any particular reason why you're sending black images, @solid yew ??

[amber cedar]

[solid yew]

@night cloak its not blank sir may be some error in discord

[amber cedar]

@solid yew

[supple depot]

Coming blank

[solid yew]

@supple depot no other anouncement exept this

[supple depot]

The white paper content please send a screenshot of that

[solid yew]

@supple depot https://www.pubg.com/2020/09/07/pubg-corporation-responds-to-pubg-mobiles-india-ban/

[night cloak]

😑

[supple depot]

@solid yew Any Idea about the re-release date of the app in India

[amber cedar]

@night cloak yes same for me blank

[solid yew]

@solid yew Any Idea about the re-release date of the app in India
@supple depot no ETA, but officials working hard , keep petients

[night cloak]

Same for all except the one who sends that.

[amber cedar]

I think tomorrow we will get some news @supple depot

[supple depot]

Ok... waiting

Scared about losing my ID

That's why IMPATIENT

[solid yew]

Same for all except the one who sends that.
@night cloak ok ill upload this img to media then send link here for reference

[supple depot]

Cool

🥺was worried about my weapon skins

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[polar marsh]

@steady pendant:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grim tangle]

@polar marsh Do you hear we want a clean environment free of hackers

[polar marsh]

@chilly carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grim tangle]

@polar marsh Are you going to stop the hacker and make the game clean, or it does not matter whether you collect money

[bright tinsel]

I was told that useing a controller isnt allowed , yet you can get a emulator that is made by tencent and the game allows it , so pls can someone pls awnser my qwestion , is useing a controller allowed or not ??

[vagrant forum]

Controllers aren't allowed. As for the official emulator, they get a separate matchmaking and never get matched with mobile players, @bright tinsel.

[bright tinsel]

@vagrant forum ok thx

[grim tangle]

@polar marsh The end of your game is nearing due to your carelessness and letting the hacker seek corruption

[night cloak]

@polar marsh.exe failed to respond.

[storm flume]

Hello, @grim tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sweet cedar]

Hi anyone else found a bug with the personalized weapons that don't show up until you press on inventory/shotguns?
It seems like it doesn't load the skin on the first opening of the app

It always happen to me since it was firstly introduced

[solid yew]

@sweet cedar did u downloaded all resorcess ?

[sweet cedar]

Yep I did I even try to download it again and even on other device

It happen to me on my SE 2020 and on my Pixel 3a

[solid yew]

@sweet cedar hello could you please report this via #old

[sweet cedar]

Sure can I post a little video?

[solid yew]

Sure can I post a little video?
@sweet cedar yes u can

[sweet cedar]

Thank you for your support sir

[polar marsh]

@vital nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow peak]

Can anyone help me

[night cloak]

@hollow peak state your issue.

[hollow peak]

Unban pubg India?

[sleek ravine]

How to play pubg mobile on pc directly

[night cloak]

@hollow peak no information.

@sleek ravine you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

[solid yew]

@sleek ravine by using emulator

[hollow peak]

Another info

[polar marsh]

@hollow peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[umbral fractal]

Hi i want to make the account linked with facebook only.
i have the email linked but i dont want it because my friends know it and they can log through it
Please help me to dislink it
Can u help me

[solid yew]

@sleek ravine visit gameloop.fun for more information

[night cloak]

@umbral fractal You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[umbral fractal]

I tried but i couldn't contact them@night cloak

[night cloak]

You’ll need to report your account as hacked, unfortunately you cannot unlink, phone/emails.

@umbral fractal follow this screenshot.

[umbral fractal]

@night cloak thx bro

[maiden pecan]

Guys i had air pods and they werent working properly and kept having a hissing sound for my team mates. My air pod pros were bought 3 days ago and now they have problems and my team mates say it sounds the same as before

[night cloak]

@maiden pecan take them into a Apple store and get them checked.

[maiden pecan]

@night cloak are u sure its not pubg fault?

[lean shoal]

Whats about the pubg in india

[night cloak]

That’s hard to confirm as you haven’t had your AirPods checked.

[maiden pecan]

It literally was bought from a apple store both the air pods and air pods pros

Both still have a 1 year warranty and their is thousands of people complaining the same case

[solid yew]

@lean shoal https://cdn.discordapp.com/attachments/754027851728158720/755139185119199303/Screenshot_131.png

No Other official anoucement till now

[half wave]

Gow to solve Pubg mobile mic gilich

[solid yew]

@half wave hello could you please report this via #old

[night cloak]

@half wave change your DNS to 1.1.1.1 that’s the only solution as of now.

[limpid cairn]

Can anyone please please tell me how to unlink the 3rd link

[solid yew]

@limpid cairn 3rd link ?

[night cloak]

@limpid cairn you talking about email/phone number ? Currently that cannot be done.

[limpid cairn]

@night cloak email/phone number yes i want to remove it

[solid yew]

@limpid cairn no u cant do it now

[limpid cairn]

Bro its really urgent

Is there is any option?

[sick shale]

Contact customer service

[solid yew]

Is there is any option?
@limpid cairn The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[pine anchor]

Many users were ba.nnd for two months by the new Antichat system. I contacted Gameloop for no rea.son, and the antichat system stated. They wanted us to contact PUBG Mobile, but we couldn't hear our voices. Can you help me?
Device: Gameloop Beta 7.1

[tardy ferry]

Many users were ba.nnd for two months by the new Antichat system. I contacted Gameloop for no reaso.n, and the antichat system stated. They wanted us to contact PUBG Mobile, but we couldn't hear our voices. Can you help me?
Device: Gameloop Beta 7.1

[solid yew]

@pine anchor hello could you please report this via #old

@tardy ferry The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait. Response time may vary and it may take some time till you receive a response. Kindly refer to the sub point 5.4 in the #faq channel.

[shy mist]

@pine anchor Head over to. emulator support

[night cloak]

Help, please

[solid yew]

@night cloak some one logged ur account in another device

Help, please
@night cloak change ur password of all linked social medias

[night cloak]

How do I solve this matter?

[night cloak]

The picture is not clear

Can I solve this problem

[solid yew]

Can I solve this problem
@night cloak read my msg carefully

change ur password of all linked social medias

[night cloak]

Someone has linked their account to an email feature

look

[limpid cairn]

Same happened to me

@night cloak

I am also finding way to unlink email

[solid yew]

The picture is not clear
@night cloak click on img then click on openn original

[solid yew]

I am also finding way to unlink email
@limpid cairn there is no way to unlink email but u can try by You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[night cloak]

They spent the money and changed the name to Arabic

[solid yew]

@night cloak caontact in game sutomer support asap

[night cloak]

I spent more than 200 dollars

[solid yew]

and change all social media password linked with it

[night cloak]

When is new season

who

[solid yew]

When is new season
@night cloak Please refer to this channel’s pinned messages for further information,PC: Click on the pin icon located in the top-right of the channel. Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

who

@solid yew You're not an mod

@solid yew you not mod

This isn’t a channel for mod support it’s community support please move channel, as you’ve been answered.

[solid yew]

@solid yew You're not an mod
@night cloak nope , why u need mod ? this is an comunity support channel

[night cloak]

@night cloak no I won’t move, you’re rude as heck.

This isn’t a channel for mod support it’s community support please move channel, as you’ve been answered.
XDDDD

Please read first

@night cloak do you have a query ?

When is new season for BST?

@night cloak feel free to use google.

[limpid cairn]

Lol

[night cloak]

@night cloak feel free to only ping me if you have a legitimate answer.

<@&481161015728406538> Server Boosters are moderators or what?XD

They're not.

@night cloak 5 and a half hours from now.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

@night cloak he is answering my question how’s that off topic lol

This guy is nab

[solid yew]

@night cloak Please avoid going off-topic. You can have unrelated conversations in #chat.

[balmy notch]

When is new season
@night cloak after 4hrs

[night cloak]

@solid yew don't be mod

@balmy notch it’s 5 and a half.

I’m pretty sure.

There’s gonna be loads of hackers new season lol

[balmy notch]

@balmy notch it’s 5 and a half.
@night cloak and so?

There’s gonna be loads of hackers new season lol
@night cloak here we go...as always

[night cloak]

Please move to discussion channel

Mind you'll moving to a discussion channel.

@night cloak please use #chat for unrelated conversations.

Please move to discussion channel :puffyrabbit_pleadingcuteplease:
Now fine..

[frigid depot]

[balmy escarp]

hello why is this holo scope like that?

[night cloak]

@frigid depot ??

[storm flume]

Hello, @balmy escarp!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[frigid depot]

@night cloak i reported this cheater with evidence video to report website and still playing

[balmy escarp]

Thnx

[night cloak]

It may take some time but they'll get banned for sure.

There is a hacker in #media she post her stats

[frigid depot]

@night cloak Let's see

[balmy escarp]

@night cloak pubg mobile turkey official discord server support team will not answer the questions asked there is biyer we can complain

[night cloak]

Someone linked his account

I have contacted clients and they have not helped me

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction. Please follow the screenshot provided below.

Contact an administrator in that server, @balmy escarp.

@YouTube
I contacted services

They did not give me a convincing and useful solution

@night cloak then you may wait patiently.

ok I am Waiting

@night cloak

did something happen?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

,?

[solid yew]

@night cloak to contact in game customer service while logged in follow screenshot below 1. https://cdn.discordapp.com/attachments/481201360725999666/754788771165372446/Screenshot_109_LI.jpg 2.https://cdn.discordapp.com/attachments/754027851728158720/754808632360828988/Screenshot_110_LI.jpg 3.https://cdn.discordapp.com/attachments/754027851728158720/754808644734025768/Screenshot_111_LI.jpg

[leaden latch]

In-game technical support is not responding please connect our voice

[night cloak]

@ ! chota baby

I contacted customer service

[solid yew]

In-game technical support is not responding please connect our voice
@leaden latch Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

[night cloak]

They didn't give me a convincing solution

[turbid fjord]

How to unblock an account in pubg mobile????

[leaden latch]

Please technical support in Arabic and English to respond

[solid yew]

@turbid fjord use file claim in game

Please technical support in Arabic and English to respond
@leaden latch i can give support in english

[leaden latch]

two weeks ago, no one is responding

[solid yew]

two weeks ago, no one is responding
@leaden latch Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

[leaden latch]

The hacker enters my game through the game Center and I have a receipt

[turbid fjord]

Does not help

[leaden latch]

And complete information

[turbid fjord]

@turbid fjord use file claim in game
@solid yew
Does not help

[leaden latch]

He threatens me at Ba*n

Can I send you my private information?

[solid yew]

Can I send you my private information?
@leaden latch no need

[polar marsh]

@turbid fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

regent will the report hackers option open up?

When*

[bold siren]

Are you talking about the #cheater-reports?

[night cloak]

Yes

[bold siren]

Not sure when, soon.

[tepid stratus]

Spectate mode will not get fixed?-_-

[night cloak]

Thanks

@tepid stratus have you reported the issue via #old ?

[tepid stratus]

yes

[night cloak]

yes

[mental fox]

Character Id:5293160043

Device name:Samsung A30s

Hi Tencent Games.Iam Here to tell you a important issue about PUBG MOBILE which is happening on my phone.There is a problem which iam facing while playing PUBG MOBILE.When I start the match Team Death Match(TDM) in Arena,the match starts and spawns in the base but the match does not start.The point does not increase and I cant kill anyone and also I cant see my teammates.Everyone gets invisible and also I cant hear any footsteps and gunsound.I repaired the maps and also Reinstalled PUBG 2 times but it doesnt fix.It also happens in custom room in TDM map.It happens in TDM,Domination and TDM(Ruins).

Its my Humbble request that please fix this issue and bugs so I can enjoy a Nice battleground Experience.

[languid current]

So many hackers in emulator lobby almost 20 hackers reported but didnt get banned. And please for low end pc players play on phoenix os try to fix matching problem in phoenix os with gameloop. Hacking in phoenix os is impossible plz fix matcmaking problem only of phoenix os. Thank you

[limpid cairn]

How do i know when did i registered on pubg

Can anyone please help me

@solid yew

[sick shale]

You can check from your social media account.

[limpid cairn]

How

But i unlinked my fb

Can anybody help please

@solid yew

[solid yew]

check google play

[strong onyx]

Hello

[limpid cairn]

There is ni option

No*

@solid yew

[strong onyx]

Someone stole my acc which ia verey expensive

Please help me

Anyone please

[solid yew]

sir please contact in game customer support

[strong onyx]

In the game it self sir ?

[rare condor]

Why Hacking tools like sharpshooter and Disrupter Exist , And Why Are you guys not able to patch them , u are just here u eat money from them??

[leaden latch]

Ok

Can you tell the company in-game technical support to answer

Or tell the company that technical support does not answer

Two weeks ago and now there is no response

Can you reach me for someone to help me

[limpid cairn]

No one is coming to help us

Someone linked his email in my id

And now he is wasting uc

[polar marsh]

@leaden latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[worn wyvern]

Hello .. i have problem .. when login .. it told me your account login with newer version of game .. what should i do

Hello .. i have problem .. when login .. it told me your account login with newer version of game .. what should i do

[cinder widget]

I want report some bug when i hit some one with cars he dont knock why !

[heavy vortex]

#old @cinder widget

[worn wyvern]

How to solve this msg ?

[storm flume]

You can contact the customer service via the game settings, @worn wyvern. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@rare condor Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[worn wyvern]

I cant login . So how can i contact the customer service ?

[night cloak]

@limpid cairn You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[misty plume]

There's any Ban on Emulator game loop 4.4 ?, some people got ban 2 months for no reason !?

[night cloak]

@misty plume you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

[low locust]

Thanks you pubg team mr error
Love you
Your anticheat working op today to many people ban by using gg and esp please ban korea player.and stop matchmaking korea global korea version have too many hacker

Anticheat op
Just stop matchmaking korea global

[pine shadow]

Can you request my friends

I want to ship the sizing, but I don't have money

[night cloak]

What ?

You’re asking for UC?

[pine shadow]

I only want 600 uc

Can you help me please

[night cloak]

@pine shadow we don’t do that in this server, please refer to #735483472432594994 for server rules.

@slender wharf

[pine shadow]

I have no money to recharge

@night cloak You can help

[uneven remnant]

How do I get access to emulator support on discord?

[short eagle]

@pine shadow dont beg

[storm flume]

You can now access #emulator-chat and #emulator-support, @uneven remnant. Revert this at any time by sending .emulator in #481204134859505684.

[gaunt creek]

Hi I have a question . My friend had a guest account and then he deleted and reinstalled pubgm . Is there any way to restore his guest account?

[steel pond]

When does new rank start ? Time UTC?

[languid owl]

help i need play 😫

[sick shale]

@gaunt creek nope

[night cloak]

@steel pond it’s 3 and a half hours for new RP.

@languid owl You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[languid owl]

oh thenks

[blissful ember]

What is this??
I didn't use any cheats...
么ReKT⇁OMEGA
5197325145
Please help me..

[wraith mason]

Problem with ur emulator

[blissful ember]

Yes bro please help me

[wraith mason]

That is a problem with ur device

So try filing a claim

[obtuse sleet]

What Time crew challenge start

[blissful ember]

It is happening
Whether I login with mobile or pc

[wraith mason]

So do u play mobile and pc?

[night cloak]

@obtuse sleet no information.

[blissful ember]

I play pubg mobile on emulator

[obtuse sleet]

@night cloak whyyyy

[night cloak]

@blissful ember you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

[queen smelt]

I cant use the other pubg

[whole onyx]

😭💔

[queen smelt]

I cant use the one that i circled

[whole onyx]

2030 😭

[queen smelt]

It says that

Hell me ;-;

Help*

[cyan citrus]

@queen smelt maybe connect to internet ?

[queen smelt]

Ive tried with wifi and with LTE

[olive relic]

@queen smelt hahaha using an cheating version

[queen smelt]

A wut?

[olive relic]

@queen smelt from where you downloaded the app?

[queen smelt]

It was on pubg and it said to download it just got it but i cant use it

[night cloak]

@queen smelt I’m pretty sure that’s not available as it was beta, beta testing is no longer required.

[queen smelt]

I got it from the pubg mail section

[night cloak]

@whole onyx Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your ban.

[queen smelt]

I got it like 1 mlbth ago probably more but it never let me use it

[olive relic]

@queen smelt go to general setting and verify your app

[queen smelt]

:0

Wut part of general setting

[olive relic]

In your phone setting > general > profile@queen smelt

[queen smelt]

I dont have that

In your phone setting > general > profile@queen smelt
@olive relic i dont have a profile section in general

[olive relic]

@queen smelt it is device management, check it

[queen smelt]

Do i put trust the wierd name thing

[olive relic]

Yeah you must

[queen smelt]

Ok

[maiden oriole]

Hello anyone selling UC?

[queen smelt]

I pressed verify but it still gives me the option to verify it doesn’t do anything

[night cloak]

@maiden oriole we don’t do that in this server.

[maiden oriole]

Okay thankyou:)

[olive relic]

@queen smelt verify it again

[queen smelt]

I did

Like 10 times

[night cloak]

@queen smelt I’m pretty sure that’s not available as it was beta, beta testing is no longer required.
@night cloak

[olive relic]

@queen smelt so it is beta and you can’t use it anymore

[queen smelt]

So i cant use it?

O

Ok

Lol

[polar marsh]

@cobalt gate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Wtf how

Wth is this

[slate pendant]

?????

Need Help here

[worldly nimbus]

My account is being entered by a hacker using the Facebook login. I have tried in game chat with customer service but it is pathetic. They never responded. I have my email and twitter logged in. I need Facebook unlinked. Every time I go in to unlink it it’s been reset because they keep logging in.

[night cloak]

@worldly nimbus Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

@slate pendant Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@night cloak -> #old looks like you had a mini lag spike.

[polar marsh]

@queen smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak -> #old looks like you had a mini lag spike.
@night cloak Soooo no more playing pubg? Look at my ping 916ms

@night cloak try restarting your router or trying a different connection.

[night cloak]

@frigid atlas you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

@night cloak try restarting your router or trying a different connection.
@night cloak If you read what the guy replied to me, Fayiaz Ahmed

Also, my friend in my party right now has the same lag spike

Which means it’s their router?

All of them?

Really?!

[slate pendant]

@night cloak I ain't using any 3rd party app while playing pubg but it is keep showing again and again

[night cloak]

I knew it

Every new update

Worse problems

Why not just sell the game and close everything, pubgm sucks now

So many issues

@night cloak -> #old.

[polar marsh]

@frigid atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak -> #old.
@night cloak change the cooldown for it to 10 minutes instead of 6 hours and Then people can chat there and complain about bugs

I can’t wait to post every 6 hours a problem

Pubgm staff won’t take responsibility for their mistakes

[polar marsh]

@slate pendant:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Instead they blame our network

Gg

Feel free to edit you previous message, @night cloak.

It doesn’t work

Lol

One message

One try

[full gorge]

Hi .. I want to report a player and I have proof

[night cloak]

@full gorge Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[full gorge]

Thanks

[polar marsh]

@south mantle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zealous vigil]

Greetings, I have a question because I did not receive points when I played the last game of the season before it ended, I played just before it ended

[sleek ravine]

Am a Indian user if i play pubg any problem chances get bann

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[urban geode]

I jus got conqueror and played 5 match, why cant i get the frame lol?

[neat perch]

My account was ba**ed because I logged in to my PUBG account using my PC and mobile device at the same time, is there any way I could solve this problem?

[night cloak]

@neat perch send a screenshot of your ban message please.

[neat perch]

Ok one moment

[polar marsh]

@neat perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow pumice]

Is new season today or you will delay today as well like yesterday?

[night cloak]

It wasn’t delayed yesterday, we had the times wrong, it should definitely start in about 50 minutes.

[slow imp]

Hey, I have linked 2 accounts with my pubg account (Facebook and Twitter) I always login with FB and wants to unlink my twitter account....is it safe? I mean I heard accounts getting deleted when u unlink ur account....

Ik it was a bug or glitch.....is it fixed now?

[night cloak]

@slow imp yes it is safe.

[slow imp]

@night cloak ok thanks

[leaden socket]

When they'll add bonus challenge options..I want to redeem uc

😫

[night cloak]

@leaden socket There's no ETA regarding bonus challenge.

[leaden socket]

😑

[night cloak]

So kindly wait

Hello, @night cloak can u reply to @neat perch problem above?

[leaden socket]

Can't they add that option.. 🤣🤣I think it won't take more than 5 minutes

[night cloak]

@leaden socket refer time the pinned messages in this channel.

@night cloak they’ve already been answered.

answered by the Bot?!

[leaden socket]

@night cloak Almost 5 days ago... still they don't do anything

[night cloak]

@leaden socket there’s no set time, just wait patiently.

The bot didn't provide me a helpful solution

He sent a screenshot as u requested

My account was ba**ed because I logged in to my PUBG account using my PC and mobile device at the same time, is there any way I could solve this problem?

[slow imp]

Hey, is tier resetting with new RP? ...7:30AM is the timing for new RP in india....is that means tier will also reset at 7:30 AM....(ik this is a dumb question)

[night cloak]

Account related issues should be solved in game only. @night cloak

@slow imp Yes.

Season starts with tier resetting and with a new RP as well.

Today my bday. I turn 15 in let’s see...3 minutes.

@night cloak if you do not require assistance please use discussion channel, happy birthday .

Oh. I was gonna ask for Royale Pass. Is that assistantance ?

For my bday

[sand path]

Happy Birthday. Sadly that doesn't make you Mute immune. @night cloak

[night cloak]

Oh

Ok

[storm flume]

Hello, @distant lagoon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[vale hearth]

Season is in 20 mins

Pog

[sand path]

21

[vale hearth]

40 mins plus 20 mins is 1 hour pog

[sand path]

Are you excited?

[vale hearth]

Btw how are you

Yeee

[sand path]

#pubg-mobile

[vale hearth]

Even tho i know everything thats dropping

[sand path]

same xD

[vale hearth]

Lmao

[fervent girder]

I got 10 kills was going for weapon master
1 grenade kill
1 scar L kill
1 vehicle kill
1 vss and 1 m24 kill
1 Thompson kill
1 shotgun kill s6286
And didnt get the title? Any ideas why
Ps: im crown II

[night cloak]

Did you just do it ?

[fervent girder]

I tried again, knock amd finish same weapon still didnt get it

Yes

Today

[vale hearth]

Oh

[night cloak]

Could you please provide a screenshot of detailed stats.

[vale hearth]

Isnt it supposed to be solo or is that Commander ?

[fervent girder]

@night cloak sure

[merry breach]

Guys need some help

[night cloak]

@merry breach state your issue please.

[merry breach]

I am trying to change my name in game I copied some text and was trying to paste it in the field option but it doesn’t show up any paste option even after long press in field.

[night cloak]

Are you on IOS?

[merry breach]

Yes

[gray vigil]

@fervent girder it appears you only have 9 kills

[night cloak]

Unfortunately the feature for copy and pasting is no longer available as Apple changed there privacy settings.

[gray vigil]

That's the reason you didn't get the title

[fervent girder]

@gray vigil yeh 9 my bad , I have another one with 10

@gray vigil only 6 required

[merry breach]

Ohhh thanks for the info @night cloak

[night cloak]

@fervent girder I’m just trying to confirm something.

[fervent girder]

No worries

That's 8 shown kills, 9th with vehicle (UAZ)

[gray vigil]

Everything knock and finish?

[fervent girder]

Is vss counted as a sniper rifle

[gray vigil]

@fervent girder nope

[fervent girder]

Its was instant kill

[gray vigil]

You must use a bolt action

[fervent girder]

I got the m24 kill

[night cloak]

You used a m24 as well anyway.

[fervent girder]

Yeh

To be sure i had to

[night cloak]

I actually have no idea why you didn’t get it.

[gray vigil]

Was it a knock finish though?

[fervent girder]

Me neither

[gray vigil]

Perhaps it's because of the new season starting, it's not counting any achievement

[fervent girder]

Dude I saw on youtube people knocking with different guns

And they got it

Maybe

Idk

Its weird

[gray vigil]

I've done weapon master on January of 2019

[slow imp]

Dude I saw on youtube people knocking with different guns
@fervent girder yeah I got weapon master title with doing same....

[gray vigil]

Quite a challenge as well

[fervent girder]

Ther yu go

I did it twice

But I used bison

I thought it was an smg

[gray vigil]

Alright, I'm sorry i can't help you here my man

[fervent girder]

All good

Im cursed

[night cloak]

@fervent girder try contacting in game support.

[fervent girder]

@night cloak they never do much unless its a purchase issue

Thanks though

[leaden latch]

When will technical support within the Game return to work?

[night cloak]

Wym??

[leaden latch]

Can you tell them to return to work or inform the company that there is no technical support?

[sleek ravine]

Can i play pubg am indian a user

[leaden latch]

@night cloak please answer

Can you tell them to return to work or inform the company that there is no technical support?

[night cloak]

You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[leaden latch]

There are many complaints due to the lack of response

Can you tell the company?

There is no response within the game is

stop No response ago month

You are here doing nothing, you cannot provide support

My account is featured and the hacker is threatening me

I have the full information and a receipt

Please help me immediately, there is no in-game support

Please connect my voice if you can help me

@night cloak

Please help me

[proven crescent]

I logged in to my friend’s account through twitter to buy the RP pass for her but now I can’t log into my own account coz when I press log in through twitter it automatically logs into hers whereas before it asked me to sign in to an account first

It was way better before the 1.0 update when it opening the app for twitter instead of browser and I could alternate accounts easily

But now it’s browser and even though I went on safari and logged into my own account it still goes to hers on pubg

Need support’s help fast! I waited all night for the new season 😭

[autumn sapphire]

how can i gift my friend a royal pass

[leaden latch]

Please answer me @night cloak

[storm flume]

You can contact the customer service via the game settings, @leaden latch. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Just clear the data of the apps @proven crescent

[proven crescent]

Wdym?

The game uses the browser to authenticate not the app, and I am logged into my own account on my browser

[leaden latch]

My account is featured and the hacker is threatening me

Please help me immediately, there is no in-game support

There is no response within the game is stop No response ago month

[night cloak]

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

[leaden latch]

Can you tell them to return to work or inform the company that there is no technical support?

It's been a month now

It's been a month now

I will lose my account

[floral moon]

we need all seasons in ACE Badge

[night cloak]

@proven crescent logout from the browser and open the game.

[leaden latch]

A big game with no technical support ??

[night cloak]

@leaden latch contact in game customer service again nothing can be done in here for account related issues.

[leaden latch]

And in Discord, they can’t do anything or deliver audio

[night cloak]

@floral moon #old

Nope.

[leaden latch]

No response from a month ago

[leaden latch]

I will lose my account

[night cloak]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, @leaden latch.

Its your responsibility to protect your account.

[storm flume]

Hello, @leaden terrace!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[leaden latch]

Can you direct me to someone in support or someone to help me

[last viper]

Hy

[night cloak]

Refer #faq 5.3 @leaden latch

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @last viper. Remember to read through #faq before asking questions in the support channels.

[last viper]

playing first match this season facing teamup in solo's what to do ?

[floral moon]

how complete this???🤣

[night cloak]

It was supposed to be completed in v0.19.

@last viper report them via in-game.

[floral moon]

great

[night cloak]

@autumn sapphire, @proven crescent use this website to gift RP: https://www.pubgmobile.com/pay

[floral moon]

Hacker Changed Country in my account, how can i change it??

[marsh cobalt]

Hi, please help me. I swear to you that I have never violated the game rights. Please, I feel like you are tired.

[polar marsh]

@marsh cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

You can change it after that time, @floral moon.

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @ember pulsar:

:white_small_square: http://bit.ly/37Lgfbm

[ember pulsar]

Ok

[proven crescent]

@night cloak it still logs into her account doesn’t ask me to log in

So pubg is using neither my phone browser nor the twitter app rather it’s own thing

[floral moon]

@night cloak okkk

[night cloak]

Did you clear the data of PUBG MOBILE app??

Go boi and get the utuber banned@ember pulsar

[proven crescent]

That’s gonna delete all my maps and stuff

That’s 5.5 gbs of data I have to download again

[storm flume]

Hello, @stiff flower!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[proven crescent]

You telling me I have to download that each time I wanna use a second account instead of pubg just fixing their crap?

[night cloak]

You have an option to send it (via this: https://www.pubgmobile.com/pay ) instead of logging in to you friends accounts.

[proven crescent]

It’s not always about gifting

[night cloak]

Sharing accounts are against the ToS.

[proven crescent]

I do achievements and missions for my friends when they need me to

We are not sharing it, I have my own account

[analog umbra]

My account was stolen by a hacker and I can’t log in please help me

[night cloak]

#questions message

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @analog umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[proven crescent]

Yeah because there is an achievement for hitting 3000 synergy with a partner

And gifting the rp pass increases synergy, so I gifted myself the rp pass from their account to help raise our synergy and complete the achievement for them

[ember pulsar]

@night cloak bro its not submitting link

[night cloak]

Then you gotta try what I just said.

Oh

[ember sleet]

No option to purchase RP using AG? Why we get AG option then on RP Rewards to choose?!

[proven crescent]

About deleting the whole game?

[night cloak]

Clearing the app data.

@ember sleet you cannot purchase RP via AG.

[proven crescent]

I can’t

There was a thing in the game with the new season @night cloak that said you can buy it for 8000 AG or 600 UC

[night cloak]

It's just the rewards worth of 8000AG.

[celest shadow]

You can only purchase the Royale Pass with UC, through https://www.pubgmobile.com/pay or through a gift from a friend.

You can either choose UC or AG for your rewards in the Royale Pass, and both have their own uses.

[frozen raven]

where is the bonus challenge section?

[ember pulsar]

This isthe problem i wm facing

[amber cedar]

Means pubg is nub giving ag from rp.

[celest shadow]

@ember pulsar, it shouldn't be the channel name. It should be the channel link.

[night cloak]

Op

[storm flume]

Please refer to this channel's pinned messages for further information, @frozen raven:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[ember pulsar]

Yes

[amber cedar]

Why they saying 600uc free@night cloak

[ember pulsar]

@celest shadow i gave channel link only

[night cloak]

Rewards

[amber cedar]

We r giving them 600 uc for 2 month. We want interest

[night cloak]

@ember pulsar DM me the link.

[amber cedar]

[ember sleet]

@ember sleet you cannot purchase RP via AG.
@night cloak They said you can purchase for 600UC or 8000AG for RP in previous season. So why can't we now?

[night cloak]

@ember sleet check the image I send.

[celest shadow]

@ember pulsar, the end of the link "/c/DROIDHARSH" should not be like that.

[amber cedar]

Pubg indian news when will come .

[night cloak]

@amber cedar you're getting rewards as intrest.

[undone nebula]

I can't remove your bot of my server

[amber cedar]

In reward only there is uc so whats free@night cloak

[celest shadow]

@ember pulsar, is this the channel you are referring to?

[amber cedar]

Why they told 600uc free. I will do case on pubg . that remove that free word

[rough silo]

Why no vehicle skin in rank up rewards

[night cloak]

You're free to do so, @amber cedar Hope you won't fail.

[celest shadow]

@undone nebula, you can either remove the webhook from your server settings or delete the channel entirely.

[frozen raven]

has the bonus challenge been removed from the game?

[ember pulsar]

@celest shadow yes

[storm flume]

Please refer to this channel's pinned messages for further information, @frozen raven:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[amber cedar]

R u interested to become lawyer for my case.@night cloak

[crude sinew]

Help me please

[celest shadow]

@ember pulsar, I will DM you the right link.

[ember pulsar]

Ok

[amber cedar]

@crude sinew can u translate in english

[ember sleet]

@ember sleet check the image I send.
@night cloak So this was done without giving any prior information about it. Last season they allowed and this season they scammed us. Nice..

[night cloak]

They haven't scammed, it's been like that since they introduced AG.

[celest shadow]

We do not understand that, @crude sinew. Could you give us a translation or an English version of that?

[vagrant forum]

@ember sleet, purchasing RP using AG has never been a thing. Those are just rewards.

[proven crescent]

Okay it automatically fixed itself @night cloak

Now it asks me to log in each time

[night cloak]

[proven crescent]

Would have been good if it still used the app to authenticate

[grave oxide]

Why not fix this kind of bug ?? !!!! I hate this !!!

[storm flume]

Hello, @grave oxide!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[grave oxide]

I've reported !!! But there is no response from the game maker !!! Please once again ... Don't make me sick of Developer behavior

[round blade]

Hi i am from India 🇮🇳 can i buy rp Or not?

[sonic dew]

If u got UC in ur account you can get RP15 @round blade

[glad citrus]

PUBGM told that once we get 8M family on Instagram
U will gift a bahubali outfit
What about that…?

[sonic dew]

If u don’t have enough UC you can’t @round blade

[round blade]

@sonic dew i have 800uc

[grave oxide]

every time or every time I play Team deathmatch In the arena Always Like that ... Please explain as short as possible For the creators of the game!

[sonic dew]

Then do purchase it why r u wait for

[round blade]

@sonic dew but news say server down very soon

[sonic dew]

I don’t care abt that

I’m from India too

[round blade]

@sonic dew i don't want your advice

@sonic dew i need mod advice

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sonic dew]

I didn’t give any advice buddy

[thorny dirge]

i unable to login anyone help

[arctic rover]

Clear PUBGM cache and/or reset ur internet

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @thorny dirge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

If you’re from India you’ll get that prompt on your screen @thorny dirge

[fair vale]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fair vale. Remember to read through #faq before asking questions in the support channels.

[fair vale]

If I get like after rp 100 the remaining RP points can I save it for the next season or its gonna like be 0

[night cloak]

Will reset to 0.

[fair vale]

Thank you

[brave wolf]

This update OTA?🤔when will come?

[night cloak]

[...]we have released an update to address some in-game bugs and issues[...]

[dawn remnant]

How to fix this ? Issue

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @dawn remnant. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest shadow]

@brave wolf, it has already been released. It is an in-game update (5MB).

[dawn remnant]

I can login different accounts but not from this method

Phone and email

[sacred sky]

Haiz.. I thought PUBG’s anti cheat got better but nope

Next level anti cheat new ERA

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @sacred sky!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[wraith brook]

@sacred sky What's wrong with the first one though ?

[sacred sky]

That’s his last season stats lmao

That’s the dude no. 1 on Asia rn, imagine not even checking your top 100. I know about the website, but the thing is this dude is in plain sight like wtf.. I have 3 bans under my account alr

[wraith brook]

ok

[inland plaza]

How long can I play without updating ?

[night cloak]

Maybe a week.

[inland plaza]

I thought until new season

[marble thicket]

New SEASON and still PUBG is banned in INDIA (っ.❛ ᴗ ❛.)っ

[inland plaza]

But game is still accessible

And today only the season is locked

[marble thicket]

We shouldn't vialoate Government's rule bro @inland plaza

[inland plaza]

Stats is working

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[slow imp]

Anyone knows when is bonus challenge shop coming back?....

[sacred sky]

It doesn’t reset @slow imp once u buy smth it’s permanent

[storm flume]

Please refer to this channel's pinned messages for further information, @slow imp:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sacred sky]

Does he mean the items or bc it’s closed lmao

[night cloak]

https://media.discordapp.net/attachments/675100185994723339/753596191593332796/20200910_154111.jpg?width=400&height=200

[slow imp]

And one more thing ..... sometimes in morning bonus challenge (in tournament) ...shows an error and tells to login again .......but nothing happens after loging in again.......

And it's happening with all my friends

[night cloak]

shows an error...
what kind of error??

[slow imp]

@night cloak see this

[night cloak]

Refer the image I send.

issue is due to that.

[slow imp]

Ohhh ...

Thanks

[leaden socket]

@slow imp I have 10k bonus challenge points

🤣

[onyx sand]

My account was ba**ed because I logged in to my PUBG account using my PC and mobile device at the same time, is there any way I could solve this problem?

[polar marsh]

@onyx sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@ashen shell Buy it yourself.

[ashen shell]

No how ban in india

[storm flume]

Hello, @spiral burrow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[spiral burrow]

Fix this TDM GLITCH @polar marsh

[proven burrow]

My uc was in my account

Uc loss

[storm flume]

You can contact the customer service via the game settings, @proven burrow. Refer to subpoint 5.3 in #faq for further instructions.

[proven burrow]

Uc was lossed

[white cloak]

I cannot log in through twitter this happened after the small update any ideas on why this would happen

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @white cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[slow imp]

@slow imp I have 10k bonus challenge points
@leaden socket I hv 6k ...but can't redeem rn ;(

[sleek ravine]

How to download pubg mobile in pc low spec

[storm flume]

You can now access #emulator-chat and #emulator-support, @sleek ravine. Revert this at any time by sending .emulator in #481204134859505684.

Please refer to subpoint #3.16 in #faq for further information, @sleek ravine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[potent flint]

Where to report bugs , honestly there are many bigs in the new lobby

[storm flume]

Hello, @potent flint!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[fiery geode]

@celest shadow i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fiery geode. Remember to read through #faq before asking questions in the support channels.

[fiery geode]

I want to report a cheater.I have a video proof also

[storm flume]

Hello, @fiery geode!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fiery geode]

But i Don't know his charachter id

[storm flume]

Hello, @ember pulsar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@quiet locust VPN usage is not recommended.

[marsh sage]

@fiery geode pls report that via #cheater-reports when the channel is opened.

[primal sandal]

Why binus challenge is not available now?

Bonus*

[marsh sage]

@primal sandal In some region bonus challenge is not available. It will be available soon.

[primal sandal]

Ok thank you @marsh sage

[potent flint]

@night cloak hi

Should we buy ez pass mission ever season or if we buy 1 time its permanant

[wet scaffold]

I can’t collect my reward pls help

[night cloak]

Rock is there a way to collect our silver from last seasons rewards or do we just have to wait?

Buying RP 3 times will give you the Ez pass for the rest of the time, @potent flint.

[marsh sage]

When will be the microphone glitch will be fixed.

[night cloak]

@night cloak Did you get the intro for S15 when you opened the game??

@wet scaffold try after a few hours.

Ye but I skipped that, they make those to long.

@marsh sage use a DNS to fix it, refer #faq 4.5

Check the Seasons section.

[marsh sage]

@night cloak I have already changed the D.N.S

[jovial wolf]

Video review ban is not loading on my screen what's the reason?

[night cloak]

@night cloak where’s that located ?

@night cloak

Ye I’ve clicked that -_-

[marsh sage]

@night cloak Pls answer me

[night cloak]

Nice IP.

If you're still facing that report that in #old, @marsh sage.

Did you get the reward, @night cloak If not try relogging.

Okay.

my highest tier in season 14 was ace but then i lowered to crown 4 but my season 15 starting tier should be platinum 2 but instead my starting tier is showing platinum 5... pls help or explain the mechanism...

Cool got it, thank you.

[jovial wolf]

My ans...

[storm flume]

Please refer to this channel's pinned messages for further information, @jovial wolf:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[potent flint]

@night cloak the thing is last season I spent 300uc for buying the ez pass mission lisense , so basically now if I updgrade the pass will I have it

[night cloak]

lemme just find a SS for you.

u want a screenshot?

nah.

I'll answer you just wait patiently.

okay no problem.

Rock I reloaded and it said collect but the silver never actually updated.

[potent flint]

Did someone delete my question

[night cloak]

Did you play 5 matches in Ace, @night cloak ??

yeah

got the parachute so i did...

@potent flint

[potent flint]

Thanx alot

[night cloak]

That's strange, @night cloak try checking that after a few hours.

Getting network error again and again help me

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[potent flint]

@night cloak I just bought rp but its saying me to buy the ez pass mission lisence again

[night cloak]

For crown 4 it reset to Platinum 5 @night cloak and rewards are for the max tier you reached.

Did you purchase the RP during 13 & 14, @potent flint ??

https://tencentgames.helpshift.com/a/pubgm/?l=en&s=hot-topics&f=end-of-seasontierrollbackrules&uid=5334419248&openID=20515735319479592

This is the link for tier reset.

so the starting tier calculated on the current previous season tier and not the highest tier reached?

[potent flint]

I bought the rp during season 14 but I also bought the ez pass mission lisence during season 14

[marsh sage]

Is there any e-mail or website for reporting bugs

[night cloak]

@potent flint

[storm flume]

Hello, @marsh sage!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@night cloak @night cloak thank u guys for ur time and help ♥️

@vagrant dew https://tencentgames.helpshift.com/a/pubgm/?s=report-cheater&f=how-to-become-a-qualified-video-reviewer

[vagrant dew]

Thanks @night cloak

[amber cedar]

Whts the update size of 1.0@night cloak

In android from playstore

[potent flint]

@night cloak ez pass mission is not permanant ? Like do u have to get it every season?

[night cloak]

@amber cedar 1 Gb+ or something.

[devout geode]

1.06 GB, @amber cedar.

[amber cedar]

But here

[night cloak]

Total app size.

[amber cedar]

Oo

[night cloak]

@night cloak ez pass mission is not permanant ? Like do u have to get it every season?
@potent flint after the third time you get the ez mission pass, its gonna be permanent

[potent flint]

Ok

[small veldt]

I need help with this, waiting for so long without any feedback from PUBG side, I would love to help, so why am I not in ?

[night cloak]

I need help with this, waiting for so long without any feedback from PUBG side, I would love to help, so why am I not in ?
@small veldt same

[small veldt]

I applied more than 10 days ago, the day it came online.

[storm flume]

Please refer to this channel's pinned messages for further information, @small veldt @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

[grand notch]

#questions why bonus challenge removed

[storm flume]

Please refer to this channel's pinned messages for further information, @grand notch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@night cloak @small veldt Not everyone has got this, only a few people for now have gotten it ig.

#questions why bonus challenge removed
@grand notch it'll come back soon

[void kraken]

Can anyone help me out in update pubg ?

[jovial wolf]

Theres nothing regarding my question in pinned section its just
Howdoi/Howtobequalified/Judgementrules

[night cloak]

The answer to your question is, have patience.

[void kraken]

Can anyone help me out to update pubg?

[low locust]

nice update sir hackers are die thanks

[spring zephyr]

@low locust Feel free to give your feedbacks in #old.

[low locust]

please stop soected mode also for youtuber

[marsh kraken]

Can anyone help me out to update pubg?
@void kraken go to pubgm's official site and download the app

[low locust]

mostbyoutuber use soected mode disable spected mode

[spring zephyr]

What do you mean?

[void kraken]

@marsh kraken where is the official site?

[night cloak]

https://www.pubgmobile.com/

[low locust]

i want to go conquror this season no hacker live

[marsh kraken]

@marsh kraken where is the official site?
@void kraken just search pubgm official

[low locust]

nice update soecially thanks to error and pubg team

[void kraken]

@marsh kraken I can't bro

Plz help me out

[spring zephyr]

Download it from PlayStore/AppStore.

[void kraken]

I can't ban in india bro

But many are downloading the app

[astral sundial]

@void kraken PUBG MOBILE is banned In INDIA

[jaunty ridge]

@spring zephyr now recoil is better after yesterday update

[void kraken]

@astral sundial I knwo

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@jaunty ridge Ok, but I didn't noticed any difference

[void kraken]

Anyone from india here?

[astral sundial]

@void kraken We don't promote Illegal ways to download PUBG MOBILE

[void kraken]

@astral sundial bro but many have already updated and playing

[jaunty ridge]

@spring zephyr 🙂

[void kraken]

@astral sundial I am not asking u?

I have ask somebody

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[fluid panther]

..

[storm flume]

Hello, @fluid panther!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[marsh kraken]

https://www.pubgmobile.com/
@void kraken go to this site click download and downloead the app, install it and download data from the game

[astral sundial]

@marsh kraken Till my Knowledge That site is also Banned In India

[marsh kraken]

@marsh kraken Till my Knowledge That site is also Banned In India
@astral sundial its pubgm's official website

[round coral]

How to report hacker ? :)

[storm flume]

Hello, @round coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[marsh kraken]

now @astral sundial pls don't go off topic in this channel goto #chat

[round coral]

In game report does not work.

[marsh kraken]

In game report does not work.
@round coral goto #cheater-reports and report him there

[round coral]

Ok

On that room it said I don't have permission to send msg

[night cloak]

You need to have level 10 in the server.

[round coral]

Nop how to complete ?

[devout geode]

And the channel is actually closed.

[round coral]

And the channel is actually closed.
@devout geode same as pugm's anti cheat 😂

[marsh kraken]

pls don't go off topic goto #chat @round coral

[round coral]

Ops sorry

[polar marsh]

@oblique rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round coral]

Thanks for helping

Am reading the guidelines

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @upper matrix. Remember to read through #faq before asking questions in the support channels.

[night cloak]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

i can speak with any guy

[astral sundial]

@night cloak Yep

Whats your Problem Explain it first

[night cloak]

i dont khow pubg maybe bug i have account with twitter ok ok pubg yesterday give me the message you khow what message but the wierd its why my account still conq my points its the same and today its keep plat 1 i try log in and with other twitter account and give me the same message

[cobalt lion]

stoooooop the ddos hackers !!!! pubg worst game ever

[night cloak]

if pubg think i am bad guy why dont show me bronze

[storm flume]

Hello, @cobalt lion!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[cobalt lion]

@storm flume shut up u bot

[astral sundial]

@night cloak Which country are you from?

[night cloak]

and show me yesterday conq my point its same 5800 and today my account its plat 1

i am from greece

[upper matrix]

Please ban these all hacker id

[thin halo]

Does the patch notes for the 10mb update has to be there every time I logged into pubgm or is it a bug?

[spring zephyr]

and show me yesterday conq my point its same 5800 and today my account its plat 1
@night cloak New season.

[night cloak]

bro read first and after speak

@astral sundial what do you think?

[spring zephyr]

i dont khow pubg maybe bug i have account with twitter ok ok pubg yesterday give me the message you khow what message but the wierd its why my account still conq my points its the same and today its keep plat 1 i try log in and with other twitter account and give me the same message
@night cloak Can you share a screenshot of it? I don't get what you are trying to say

[storm flume]

Hello, @upper matrix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

You may join the Greece server to use the regional language @night cloak : https://discord.gg/NCkS7ab

[shy mist]

@night cloak New season = Tier Reset..Hence u r in Platinum
.Okay?

[ancient kestrel]

How much data do we need to download all 12 resources?

[shy mist]

@ancient kestrel Nearly 1 GB+

[night cloak]

i try to say its simple i try log in with twitter account ok ok and pubg give me message you play after 10 but i go with other profeil to see my account all my stat its good i keep conq my points its same all same i try to log in with other account twitter but pubg give me the same message

[static pasture]

When will pubg come back to india?

[void kraken]

@marsh kraken bro it's howing 673mb it's right?

[marsh kraken]

yes indeed it is

[void kraken]

K

[marsh kraken]

i try to say its simple i try log in with twitter account ok ok and pubg give me message you play after 10 but i go with other profeil to see my account all my stat its good i keep conq my points its same all same i try to log in with other account twitter but pubg give me the same message
@night cloak your answer is tier bcoz of tier reset your ranks go to platinum,gold,silver,bronce.

[shy mist]

@night cloak Bruh we are unable to understand what u wanna ask! Kindly ask the doubt in ur own server ..Scroll above for link

[chrome lagoon]

Umm, When Payload 2.0 will available?

Because that is the most thing I want from this new update...

[marsh kraken]

Umm, When Payload 2.0 will available?
@chrome lagoon its coming soon

[chrome lagoon]

Soon? When is soon?

[marsh kraken]

check playstore or appstore there are pacth notes you can see it's coming soon