questions

[devout geode]

[sand path]

I trust the notes.

[devout geode]

Will see in 1 hour.

[sand path]

Yep

[simple cairn]

I got to level 7 on this discord just by asking for help in #questions

[night cloak]

lo

l

[simple cairn]

It’s the 13th

Not 14th

[sand path]

UTC

Patch notes are in UTC, always.

[simple cairn]

[celest shadow]

@simple cairn, click here to start a new conversation with a support agent. Response time may vary.

[simple cairn]

Uh I am iOS and it’s a bot

Nvm too much problem to even report

I probably just spend it without knowing

🙎‍♂️

[celest shadow]

You'll receive a bot response, that's the first stage for every customer service. Once your support ticket reaches to a support agent, your queries will be responded to. It may take some time.

[simple cairn]

It didn’t let me say I lost uc it’s just payment and some other stuff

[celest shadow]

@simple cairn, you can try "Account Related Issues".

[sleek ravine]

Hello when pubg season 15 starting

Toady

Hello when pubg season 15 starting

Toady

[simple cairn]

I will try tomorrow cuz I am busy now

[obtuse sleet]

Hello when pubg season 15 starting
@sleek ravine
Tomorrow

[round spear]

Why I don't have the option to use scope?

[spice wigeon]

Why did I get the band?

[polar marsh]

@spice wigeon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@viscid nimbus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[green belfry]

When will bonus challenge come back

[storm flume]

Please refer to this channel's pinned messages for further information, @green belfry:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[kind tapir]

Cant upgrade xsuit why?

Shop error!!

[night cloak]

I’m pretty sure that events over.

[kind tapir]

At level 4 want get to achieve level 5 but don’t have materials

Are u kidding me> I’m pretty sure that events over.
@night cloak

[night cloak]

You can no longer spin

No I’m serious.

[vale hearth]

Rich people problems

[kind tapir]

Thats a scam

[vale hearth]

Hey atleast you got killmessage ?

[kind tapir]

Pubg should make available a way to get materials please

Hey atleast you got killmessage ?
@vale hearth

[sand path]

Pubg should make available a way to get materials please
@kind tapir
#old

[abstract canopy]

When will pubgm unban in India any updates?

[night cloak]

When will pubgm unban in India any updates?
@abstract canopy 23 september

or never

[obtuse pulsar]

Why is my lean/peek buttons not showing up

Everything should be right

The transparency isn’t at 100% either

[simple stratus]

prolly bc u hav it shut off in your settings

[obtuse pulsar]

Where though

[simple stratus]

settings-basic

its somewhere in there

[obtuse pulsar]

Should already be on

[simple stratus]

uhhh but its off tho lol?

[obtuse pulsar]

Wait

I’m stupid

I still don’t see it

No cap, I can’t see it

[simple stratus]

in that ss it is to the right its called "peek & fire"

[oblique vine]

Right side active peak and fire@obtuse pulsar

[simple stratus]

its off, it should hav the orange color on it

[obtuse pulsar]

Ohhhhhhhh

[simple stratus]

lmfao

[obtuse pulsar]

I thought that was only for if you wanted to peek and have it auto start shooting

[brave wolf]

What is this?

[night cloak]

It may have changed...

[urban geode]

What time is the conqueror reset?

[green wolf]

When new season will start

[urban geode]

Like for every single day

[brave wolf]

End date Oct 10 why not showing now?🧐

[night cloak]

00:00 UTC @urban geode.

[brave wolf]

@sand path

[urban geode]

What time is that for est? @night cloak

[sand path]

@brave wolf whats wrong?

[night cloak]

@urban geode feel free to use google.

[kind tapir]

@kind tapir
#old
@sand path thanks. Will head over there

[woven axle]

how to buy uc after pubg ban in india. i am an indian. inside the game if i try to buy uc it says product not available in your region. in midasbuy it says recharge not available in your region. i need some uc urgent. season 15 royal pass has akm skin and thompson skin. i dont want to miss them. pls tell me how to buy uc

[brave wolf]

@sand path prime end date October 10 but today not showing

[amber cedar]

I think you should wait for official news. If indian pubg come then ur rp will be waste@woven axle

Almost every person who having uc will wait then only buy Rp

[hollow pumice]

I still don’t understand why did you guys said 14th September 2AM utc for new season on website and note pad here in discord and in game you made it delay by whole 24 hours

[amber cedar]

Yes@hollow pumice

[woven axle]

@amber cedar i dont want to miss seasom 15 royal pass

*season

[amber cedar]

@woven axle whose telling you to miss. Complete rp mission till no news come. Then buy rp afterwards

Few days later

I having uc but i will wait till news come of indian pubg. Then i will buy

[woven axle]

ok

@amber cedar THANKS MAN

[amber cedar]

Wc

[woven axle]

🙂

[sand path]

@sand path prime end date October 10 but today not showing
@brave wolf
Let me know if you dont get the rewards.

[brave wolf]

Yes

Refund the moni

[wild fern]

Hello? How could I delete my twitter account?

[brave wolf]

Unlink on setting

@wild fern

[light ruin]

help mi

[wild fern]

No, I made a pubgm account using twitter but i want to delete the account @brave wolf

So I could link it to my other account

[polar marsh]

@light ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wild fern]

@vagrant forum How could I delete my twitter account on pubg?

[deft fractal]

PUBG ID : 5464958455 USERNAME: BWP父Rõshan父

[polar marsh]

@deft fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@wild fern, you want to remove your twitter account?

[wild fern]

Yeah

[brave aspen]

I'm Reporting Hackers but they are not getting banned ?

[vagrant forum]

Do you have a second social media account linked to your game account, @wild fern?

[wild fern]

I made a pubg account using twitter now i want to delete the account @vagrant forum

[brave aspen]

He was #15 Terminator in India and I still Saw him

[dreamy crescent]

How to fix ping ?

[brave aspen]

A Better Internet connection

[dreamy crescent]

I have batter internet but ping is high😭

[wraith brook]

Batter internet

[velvet idol]

@vagrant forum can I DM you?

[vagrant forum]

State your issue here, @velvet idol.

[brave wolf]

@wild fern Deactivate the account

[wild fern]

How? There's no option @brave wolf

[velvet idol]

@vagrant forum earlier the patch notes stated that season 15 would start on 14 now it is changed to 15 when was that change made?

[vagrant forum]

There was probably a typing error on the patch notes, @velvet idol.

[wild fern]

But I'll deactivate my twitter account. I want to remove my twitter account from pubgm @brave wolf

[brave wolf]

@wild fern in Setting >Account>Deactivate

[vagrant forum]

There's usually a 24 hour gap between RP seasons.

Do you have a second social media account linked to your game account, @wild fern?

[wild fern]

No @vagrant forum

[vagrant forum]

You will need a secondary social media account in order to unlink the twitter account.

Once you have a second social media account linked to your game account, you can log in with it and go over to settings. Under the Basic settings you will find the unlink account option. Click on that and press continue, @wild fern.

Sorry, I have my DMs disabled at the moment, @velvet idol. You can ask your questions here.

[marsh sage]

In the latest video of PUBG Mobile official YouTube channel it is shown when someone throws a smoke grenade the people are coughing. But in the the game when someone throws a smoke grenade no-one caughs.

[wild bronze]

Hi guys I got a problem with the new training ground, the exit button is clashing with my shooting buttons (top left). Is there any way to move this exit button around? 🙄 cant train properly with this crap

[night cloak]

Move your shoot button

[wraith brook]

@brave wolf You mad or something you are revealing you private details

[brisk snow]

Hello all .. can i unlink email and phone number from my account

[wild bronze]

@night cloak well that’s not a happy fix, the shoot button is perfect up there while playing classic..

[night cloak]

@wild bronze feel free to suggest for it to be moved via #old no promises tho.

@brisk snow is it your email and phone number ?

[tight dock]

Hello, Watch the a.c.e union video in the spawn island 5 times, can we still do this achievement?

[brisk snow]

Yes they are

[night cloak]

Currently that’s not part of the feature.

[brisk snow]

Oh okay thanks

[warped parcel]

@vagrant forum what does this mean? It's in official patch notes

" Improved RP point accumulation: RP points acquired between seasons will automatically convert to ordinary point cards."

[tight dock]

@night cloak , hi regarding Watch the a.c.e union video in the spawn island 5 times, can we still do this achievement?

[night cloak]

@tight dock no you cannot.

[tight dock]

@night cloak thanks

[warped parcel]

Why is there no separate lobby and combat graphics in the update?

[dull cove]

is there is a way to vier fb n game friends separately?

[polar marsh]

@vapid cove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marsh sage]

In the previous version there was a option to see the friend list. But in the new update there is no option.

[gentle summit]

Want to report a hacker

[night cloak]

Who

!Rank

[storm flume]

This command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.

[gentle summit]

this is using hacks he killed me through wall

and my teammets also

[cerulean burrow]

@gentle summit wall shot cheats?

[gentle summit]

Yes

[iron basin]

@cerulean burrow don't share cheat codes here

[night cloak]

@gentle summit Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

[cerulean burrow]

@iron basin it's not cheat code it's sdk Dump of PUBG

[iron basin]

@cerulean burrow you are editing a lua script

[pastel atlas]

I cannot unlink Google play account

[iron basin]

On your other tab

[night cloak]

@warped parcel feel free to report this via #old

[obtuse pulsar]

Long story short when I switch my matchmaking at all it won’t let me play a game and switches it back to Erengal duos. Tried restarting and everything

[night cloak]

Everything ?

[cerulean burrow]

@iron basin that doesn't matter i was matching

[night cloak]

Please specify what you mean by everything.

@gentle summit you know that mass reporting is against PUBGM tos and you’ll be banned if you’re caught.

[gentle summit]

ok

i dont know

[iron basin]

It does matter,don't share cheating methods or script codes here

[pastel atlas]

@night cloak I attached the video of the unlink issue I am having

[night cloak]

Can you just send the video

[pastel atlas]

@night cloak can I dm

[rancid summit]

@celest shadow please remove pinned message it is fake

[cerulean burrow]

@iron basin ok

[night cloak]

@rancid summit it was edited.

@pastel atlas you can just send the video here I’m not sure how to open that on iPhone.

[amber cedar]

Why you dont have proper information about rp also?

[night cloak]

Specify what you mean

[amber cedar]

The pinned msg u edited

[night cloak]

What information isn’t “proper”

@amber cedar it was based off of the patch notes to my knowledge.

@sand path can speak more on that.

[amber cedar]

U mean there was a mistake in patch note

[iron basin]

[amber cedar]

Lol he gone afk

[pastel atlas]

@night cloak

This is the pop up that comes when I confirm to unlink

[night cloak]

@amber cedar I said someone else can speak more on that.

@pastel atlas do you have another social media linked ?

[pastel atlas]

@night cloak yees

[amber cedar]

Yes i am saying that only whom u tag he gone afk@night cloak

[night cloak]

Ah.

@pastel atlas is it your social media your trying to unlink ?

[junior lava]

talk up here but can’t reply to me

brazy

anyway

[night cloak]

?

[pastel atlas]

@night cloak I am linked with Twitter and Google play... I àm unlinking the Google play account

[junior lava]

is it still unsafe to unlink and link a new account

[night cloak]

@pastel atlas is the google play account yours ?

[pastel atlas]

@night cloak yess

[night cloak]

@junior lava when was it unsafe, I’ve done it and I was fine.

@pastel atlas have you tried a routine repair, clearing app cache, reinstalling ?

[junior lava]

i remember awhile ago people were losing accounts trying to link new accounts

[night cloak]

I think that was when it was removed.

It’s only just come back recently and it’s been fine, haven’t had any reports that I know of here.

[uneven rapids]

Hey guys um. How would u guys feel if tencent added drones in classic

[vagrant forum]

That would be a nice topic to discuss in #pubg-mobile, @uneven rapids. You can also suggest it in #old.

[pastel atlas]

@night cloak yes I tried nothing happened

[pastel atlas]

It's juat that I didn't want a Google account linked that's all

[polar marsh]

@upbeat wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pastel atlas]

@upbeat wren you cheater.

[vagrant forum]

Can you show a screenshot of the Basic Settings, @pastel atlas?

[pastel atlas]

@vagrant forum yes wait

[uncut imp]

@upbeat wren just like me bro i have the new update

And they banned me

[polar marsh]

@uncut imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pastel atlas]

Here@vagrant forum

[vagrant forum]

So it doesn't start the process once you press on the Confirm button? Have you tried using a different network?

[pastel atlas]

@vagrant forum I am on wifi

Should I try it on data?

[vagrant forum]

Log out and then log back in using data and try again.

[pastel atlas]

@vagrant forum something happened

@vagrant forum see

[vagrant forum]

Log out and log in again, that's just a visual glitch.

[pastel atlas]

@vagrant forum yeas

[vagrant forum]

Sigh, this game.

[pastel atlas]

@vagrant forum nothing happens by shifting wifi to mobile data

[vagrant forum]

So you have tried repairing already, right?

[pastel atlas]

@vagrant forum yes

[vagrant forum]

Seems like a new issue then, can you please report it in #old along with the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[uneven rapids]

Yo guys I wrote some thing in feedback can u guys read it

It’s ur opinion

[night cloak]

what does this mean? It's in official patch notes

" Improved RP point accumulation: RP points acquired between seasons will automatically convert to ordinary point cards."

[long kettle]

@pastel atlas if you're trying to unlink a google account, you need to wait 6 days after clicking ((without logging into your account with google)) if you do the unlinking process will be cancelled

[vagrant forum]

The team checks your feedbacks and suggestions provided in #old regularly, thank you for a new suggestion, @uneven rapids.

[warped parcel]

@night cloak they won't reply 😅 i asked it already

[night cloak]

@vagrant forum ?

[vagrant forum]

what does this mean? It's in official patch notes

" Improved RP point accumulation: RP points acquired between seasons will automatically convert to ordinary point cards."
@warped parcel @night cloak, I'm not exactly sure what that means since that's a new feature. I'll let you know if I receive any information.

[night cloak]

Ok

[pastel atlas]

@long kettle I know that but it's not really showing me that it's on its way to get unlinked you see

[keen ether]

Bring back Ace Evolution video at spawn island

[pastel atlas]

@vagrant forum numeric user identification is the user id basically right?

[keen ether]

We have to finish the achievement

[vagrant forum]

Yes, @pastel atlas.

[warped parcel]

@keen ether i just saw that achievement and by that time is already gone

[pastel atlas]

Actually leave it i don't want to lose my account I don't really need to unlink that actually

[vagrant forum]

@keen ether, send your feedbacks in #old. Make sure to include all the things in one message since there is a 6 hour slowmode.

Just report it so that they can look into the issue, @pastel atlas. Might be helpful if others are facing the same issue.

[warped parcel]

@vagrant forum please check the last message in #old by @night cloak

[vagrant forum]

Will get that removed, @warped parcel. Thanks for reporting.

[pastel atlas]

@vagrant forum I posted the issue in feedback bugs please check if it's format is correct

[vagrant forum]

That's fine, @pastel atlas.

[night cloak]

Should’ve posted the image tho.

[vagrant forum]

Can you edit it and add your region as well, @pastel atlas?

[pastel atlas]

@vagrant forum I hope I will get a solution

@vagrant forum yes

[vagrant forum]

You can also add the image that you shared by editing the message and adding this link:

https://cdn.discordapp.com/attachments/481200416349224980/754913732286480384/IMG20200914092702.jpg
@pastel atlas

[pastel atlas]

@night cloak I. Having a 6hr cooldown I cannot post the image

@vagrant forum okay thanks

[keen ether]

Bring back the Ace Evolution Video at spawn Island so that we can complete the achievement witness of the truth as this achievement. No one know when this achievement came and when we all notice the video broadcasting station on spawn island is gone. Bring it back.

[storm flume]

Hello, @livid flax!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[oblique vine]

@storm flume when #cheater-reports channel opens

When new season starts for rank push@vagrant forum @vagrant forum @night cloak

[vagrant forum]

Tomorrow 2:00 UTC (7:30 IST)

[night cloak]

@keen ether -> #old

[vagrant forum]

@hazy pine, VPN usage is not recommended.

[sleek hinge]

Hi

Hello

[topaz owl]

India unban??!!!!

[night cloak]

i can't able to write signature in game

anyone can help me

[distant hatch]

Hlo

[quiet lion]

I was opening my friend’s account, then I logged out, and when I open my account, he enters my friend’s account again

@night cloak problem in a new update

[alpine flower]

yo some of the guys in-game have animated signatures is it possible?

[quiet lion]

@alpine flower yes me

@alpine flower but in a new update was problem in change bio

[cobalt void]

When will season 15 start

[night cloak]

@cobalt void check pinned messages in this channel.

[quiet lion]

@night cloak I was opening my friend’s account, then I logged out, and when I open my account, he enters my friend’s account again

[night cloak]

what were the login methods??

[topaz owl]

@vital sluice

[sullen citrus]

Where is request option in crew ? @night cloak @celest shadow

@cobalt void tomorrow

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @topaz owl. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

We are aware of the bug and have reported it to the Community Team, @sullen citrus.

[sullen citrus]

Thanks @celest shadow

[marsh kraken]

@night cloak

is s 15 out yet

[storm flume]

Please refer to this channel's pinned messages for further information, @marsh kraken:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[topaz owl]

India Pubg news @vital sluice

[hushed field]

Hey Guys Could You Help When Bonus Challenge Comes Again @celest shadow

[night cloak]

@hushed field refer to the pinned messages in this channel.

[storm flume]

Please refer to this channel's pinned messages for further information, @hushed field:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@hushed field available soon

Soon ™️

[hushed field]

Bro Pls
I Should Buy RP

Help Bro

[night cloak]

?

State your issue.

[polar marsh]

@deft vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hushed field]

Bro I Clicked And Unlocked Achivement Section Unexpectedly I Have 1134 Points In Bonus Challenge If Bonus Challenge Comes I Can Buy RP

[night cloak]

Oh, it should be returning soon.

[naive trout]

@marsh kraken pubg kr is not opening reason

[night cloak]

@naive trout you may ask else where we only provide support for PUBGM GLOBAL.

[marsh kraken]

@marsh kraken pubg kr is not opening reason
@naive trout I am not a helper

[naive trout]

When will royal pass open

[marsh kraken]

When will royal pass open
@naive trout from where are you

[astral sundial]

India

[naive trout]

India

[night cloak]

Check the pinned messages of this channel.

[marsh kraken]

7:30 tomorrow

[naive trout]

Tq

U guys doing excellent work

[astral sundial]

[topaz owl]

@polar marsh India

[marsh kraken]

Check the pinned messages of this channel.
@night cloak I am sry for ans but they were from india and the time in pinned messages are not in ist

[rough river]

I can’t invite my friend in the crew

[night cloak]

@rough river the PUBGM team have been aware of the issue, as of now there is no way, sorry for the inconvenience.

[chilly wren]

Lucky shop shows a new(red dot) icon but when I open it its empty

[marsh kraken]

Lucky shop shows a new(red dot) icon but when I open it its empty
@night cloak

[rough river]

@night cloak
So you gonna fix it ?

[night cloak]

Hopefully in the near future.

[topaz owl]

@night cloak bro

@night cloak

[night cloak]

I got the first ping.

[topaz owl]

Hlo

[night cloak]

Hmm? How may I help you.

[topaz owl]

Bro India news

[night cloak]

There is none to give

[chilly wren]

@night cloak dude why is the lucky shop empty? It showed a new icon today

[topaz owl]

🥺

[night cloak]

I’m not sure what that is sorry @chilly wren.

[topaz owl]

🥺

[chilly wren]

@night cloak the offer zone in shop

[alpine flower]

🥺
@topaz owl whats up?]

[night cloak]

Someone who knows will answer you when they’ve seen your query.

I’m at work right now so answering easy questions.

[topaz owl]

India 🥺

[alpine flower]

India 🥺
@topaz owl india is fine dont worry
as far as pubgm is concerned there s some news suggesting that pubg corp is looking for partners in india

[topaz owl]

No another news ☹️ ind govt approve?!

[austere spire]

This ID is suspicious

[alpine flower]

No another news ☹️ ind govt approve?!
@topaz owl they will if everthing is right

[night cloak]

@austere spire Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/, with video evidence.

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

pubg mobile frezze my account for 2 months without any reason

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fleet ridge]

Any news about unbanning in india?

[odd cave]

when is season 15 coming? like in hours!

[marsh kraken]

when is season 15 coming? like in hours!
@odd cave see pinned messages

[odd cave]

okay! thank you! @marsh kraken

[marsh kraken]

when is season 15 coming? like in hours!
@odd cave or just tap the rp section in game

[odd cave]

okay!

[foggy aspen]

im using mi 9t pro and its overheating and fps drop after the update is this normal or bug?

[naive trout]

Reply

[alpine flower]

press ok

[distant hatch]

Hlo can anyone help me

[alpine flower]

mention it

[polar marsh]

@distant hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[naive trout]

@alpine flower y r joking

Game not opening after clicking on ok

[alpine flower]

@alpine flower y r joking
@naive trout no im not hmm everyone experiencing that press ok
hmm why is it so for you ?

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @naive trout. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cinder bloom]

@storm flume I need help

@polar marsh I can't solo v squad on new update

[night cloak]

@cinder bloom Can you post a screnshot of it.

[cinder bloom]

@night cloak how to 1v4 classic

[shy mist]

@cinder bloom Select MODE->Solo/duo/squad/Automatching option is just above it

[night cloak]

@cinder bloom just turn off the Auto Matching

[cinder bloom]

@night cloak @shy mist thank you

[alpine flower]

@cinder bloom just turn off the Auto Matching
@night cloak it still will add teammates(bug)

[night cloak]

Report that in #old.

[polar marsh]

@void crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[full vault]

Hacket

Hacker

[river lotus]

@merry sandal My gmail account is hacked and I don't want my pubg account to get hacked

How do I remove quick email login from account please help

@vital sluice

Help please Gmail account hacked and it is connected to game via quick email login

[shy mist]

Enable 2 Factor authentication for other social media linked with game@river lotus

And logout ur Gmail from game@river lotus

[river lotus]

How

It is connected via quick email login

[shy mist]

Fb, twitter?

[river lotus]

They are safe I changed email

But it is connected with quick email login

To game account

[proud olive]

@sand path how much more time will it take to unban pubg m in india?

[white crane]

I am unable to login my PUBG ACCOUNT linked with Twitter , it keeps loading at " redirecting back to application " . My internet speed is like 20mb-25mb but still it keeps loading.
DEVICE: iPad 6GEN
Region: Pakistan
@lime juniper @merry sandal @vital sluice
Can Anyone help me?

[inner flax]

When's the tier reset

[river lotus]

How do I unlink quick email login from pubg account

[polar marsh]

@surreal parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@inner flax, 15th September 00:00 UTC. New season starts at 02:00 UTC.

[inner flax]

Wait whaaatt bruh frick that guy who told me its 13th of Sept lol ugjt thanks anyways

[alpine flower]

hey if i block someone will the popularity that i have given revert?
that is will thier popularity decrease ?

[untold matrix]

There should be a discord server for pubg mobile korea. We need pubg kr support

[night cloak]

Feel free to ask them about that, we cannot do anything.

[alpine flower]

hey if i block someone will the popularity that i have given revert?
that is will thier popularity decrease ?
????

[night cloak]

@alpine flower it shouldn’t do no.

[alpine flower]

oh

[night cloak]

@untold matrix There's no Discord server for the KR version, and use their in game customer service.

How to check carrier results after update?

@night cloak

Okay click into this slide.

[polar marsh]

@urban elk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Then click your rank via top right.

You’ll get to it here.

@night cloak ^^

Ok thanks

[spark brook]

hi,i played on pubg from 75% then somehow in 3h my battery was on 25%,the battery is pretty durable and can stay in one percent for really long time so pls help

[twin axle]

I Still Have No 90FPS Option Why

[night cloak]

@twin axle your device might not support it, make sure you have graphics on smooth, then if you have it the option will show.

[celest shadow]

@spark brook, I believe it's the game's battery optimisation. Kindly send a feedback regarding this in #old, please include the following:

▫️ Numeric User Identification
▫️ Device
▫️ Country
▫️ Wi-Fi or Cellular

May I ask what device you are currently using to play PUBG MOBILE, @twin axle?

[twin axle]

Realme X3 Superzoom
Snapdragon 855+
120hz display refresh rate
12GB/256GB

Still No 90 FPs

[night cloak]

Do you have smooth graphics selected ?

[twin axle]

Yes

[celest shadow]

Have you switched to a higher refresh rate under your settings, @twin axle?

[topaz owl]

Broo any updation India ??

[twin axle]

@celest shadow Yes But I will Try It Again

[topaz owl]

Why broo? 🥺

[amber cedar]

Why

I think tomorrow we can get some news

Lets wait for tomorrow

[night cloak]

And if you don’t get any tomorrow keep waiting.

[amber cedar]

Lol@night cloak

U naughty

[celest shadow]

@twin axle, all right.

[night cloak]

No just honest.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[amber cedar]

Yes but we r eagerly waiting. U know cant wait

[topaz owl]

@night cloak ? India?

[celest shadow]

Kindly move to a discussion channel if you no longer have an inquiry, thank you.

[twin axle]

Can I Use GFX Tool To Switch To 90fps

[storm flume]

Use of unauthorized third-party software or methods, @twin axle, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[twin axle]

Ok Sir

[stable ether]

does your device support 90 fps?

[acoustic inlet]

lol i got today 10 year , for no reason , i would like to know by asking the support but no answer , it's might cuz i do alliance with enemy team to kill the cheater both of us

how to contact to support to know my account issue , i hate the auto bot replay

[storm flume]

You can contact the customer service via the game settings, @acoustic inlet. Refer to subpoint 5.3 in #faq for further instructions.

[stable ether]

to get 90 fps our device must have 90 hz display , right?

[acoustic inlet]

😂 didn't find it

the way when i pay over 10,000$ and i got 10 year for no reason it's really shame

[celest shadow]

@acoustic inlet, you'll always receive a bot response on the first step when contacting customer service. After that, you will need to wait till a support agent reaches out to your support ticket. Be patient on the matter as it will take some time. Refer to the sub point 5.4 in the #faq channel.

[acoustic inlet]

thx

[celest shadow]

@stable ether, that's correct. Your device must have a 90hz or above display refresh rate to be able to see 90fps.

[stable ether]

aight

[craggy blade]

But every device having 90hz or above won't support 90fps.

[unborn silo]

@craggy blade you are talking about 90 poco x2 and others with qualcomm Snapdragon 700, 600 series can't go even to 60fps😂😂😂

[polar marsh]

@gilded latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[solar geode]

@celest shadow
Any update on Indian Launch
Bro
Getting bored at home 🤓🤓

[night cloak]

@solar geode no information.

[unborn silo]

@solar geode play pubg why are you bored🤔🤔

[solar geode]

Can't play as its not showing
BA n in here na

[lime mulch]

guys

[flint oriole]

Hello @everyone can anyone help me .. i cannot link my phone number with pubg there is no option for set password .. and i am getting error after applying verification code please help

[lime mulch]

does an emulator player welcome here

[storm flume]

You can now access #emulator-chat and #emulator-support, @lime mulch. Revert this at any time by sending .emulator in #481204134859505684.

[solar geode]

Any alternative solutions

[twin axle]

@celest shadow I have tried By Switching to 120hz refresh rate Still There is No 90FPs Option 🥺

[night cloak]

@flint oriole are you using mobile or emulator?

[flint oriole]

@night cloak mobile bro

[night cloak]

@twin axle Sorry to hear, feel free to post this issue via #old. make sure to provide:
▫️ User Identification

▫️ Region/ Country

▫️ Network type
▫️ device

[gray vigil]

@flint oriole i had this problem before, try it with gmail

[flint oriole]

@gray vigil i have linked gmail already .. but to change region to your home country there is a requirement to link your phone number .. and i cannot :(

[gray vigil]

@flint oriolesorry to hear that

[flint oriole]

@gray vigil wish my problem would be solved

[gray vigil]

@celest shadow can help you

[flint oriole]

@gray vigil btw thankyu you are good

[gray vigil]

@flint oriole anytime

[flint oriole]

@piston help me :()+)

[celest shadow]

@flint oriole, do you not have a phone number?

[flint oriole]

@celest shadow i have .. but i cannot link it with the game

[gray vigil]

@flint oriole have you linked your email

Because if I'm not mistaken you'll only be able to link one

Either email or number

[flint oriole]

@gray vigil yup i have linked

[celest shadow]

Refer to what @gray vigil said, @flint oriole. You can only link one of the either. You may log into your PUBG MOBILE account through your e-mail since it is linked.

[flint oriole]

@gray vigil then why there is still option to link my phone

[celest shadow]

Could you provide a screenshot, @flint oriole?

[gray vigil]

@flint orioleprobably a bug

[polar marsh]

@brazen mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gray vigil]

Here's mine for reference

[celest shadow]

@flint oriole, could you provide a screenshot before you enter the "Log in with mobile number or e-mail" menu?

[flint oriole]

@celest shadow ok im sending

[celest shadow]

All right.

[storm rose]

Can i call someone from customer service

[storm flume]

You can contact the customer service via the game settings, @storm rose. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@storm rose you cannot call.

[slate nova]

Why we can’t paste, what we copy? (On Pubg mobile)

[vagrant forum]

Are you on iOS?

[slate nova]

Yes

[vague bolt]

Can any one help me

[night cloak]

@vague bolt state your issue and we’ll see.

@vagrant forum
How to transfer account data from Global to VN Version?

@night cloak not possible.

@night cloak Help Me My Ping Is To Much Bad My Network Is Jio

@night cloak
2.9 says we can?

[vague bolt]

@night cloak I can't download resources and maps, my mic is not working in game

[night cloak]

@night cloak oh my bad read that the wrong way, that’s a question to ask VN support not here.

[flint oriole]

@celest shadow

[abstract rampart]

I can't turn on mic on pubg app and speaker is not working I mean from India 🇮🇳 and also resources pack not downloaded maps also not downloaded

[night cloak]

My Ping Is To High 😑 My Opretor Is jio

@vague bolt for the kid glitch change your DNS to 1.1.1.1

[celest shadow]

@flint oriole, it says there that both your mobile number and e-mail is "linked".

[night cloak]

@night cloak help

[polar marsh]

@storm rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak help Me

[vague bolt]

@night cloak I am using it but getting high ping game lags and if I turn it off next game also happens same

[celest shadow]

@night cloak, then perhaps it's your network's issue.

[flint oriole]

Oh yeaahhh i have linked both .. i think pubg have solved the issue

[night cloak]

@celest shadow No Plz Help My Ping 968 Ms

[vagrant forum]

@slate nova, that was disabled by iOS due to privacy reasons.

[celest shadow]

Get a better network, @night cloak.

[topaz owl]

@vagrant forum

[vague bolt]

@night cloak isn't pubg have idea to solve it

[topaz owl]

Broo any news India🥺

[flint oriole]

@celest shadow yup bro i hyve tried again now and my phonee num linked 😍😍😍😂 maybe pubg have solved it

[slate nova]

@vagrant forum why? Bc i want change my name into my clan

[abstract rampart]

@celest shadow I can't turn on mic on pubg app and speaker is not working I mean from India flag_in and also resources pack not downloaded maps also not downloaded

[celest shadow]

Glad to hear that, @flint oriole.

[night cloak]

@celest shadow Any Solution

[pseudo python]

this guy using wallshot to kill people

[storm flume]

Hello, @pseudo python!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[flint oriole]

@celest shadow yup bro thanks for your support

[topaz owl]

Please reply 🥺🤔

[vagrant forum]

@slate nova, it is what it is. You can't do that on iOS anymore.

[slate nova]

@vagrant forum oh okay & thank you

[celest shadow]

@night cloak, change your DNS to 1.1.1.1 or 8.8.4.4 or get a better network connection or Wi-Fi.

[night cloak]

@celest shadow How To Change DNS And What Is Dns

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[abstract meteor]

how do i remove this ?

[night cloak]

@storm flume Change Your Name Your Name Is So irritating To Me If you Don't Change Your Name I Will Kill You

[celest shadow]

@abstract meteor, where was this option located?

[signal reef]

@night cloak isnt an irritating name?

[celest shadow]

That will be a no, @night cloak. Be nice to the bot!

[night cloak]

@celest shadow bro Plz Change @storm flume

Irritating Is 2.0

@abstract meteor you just click the server name then it’ll give a list of servers.

[signal reef]

your whole name is annoying. sounds like a 12 year old

[celest shadow]

All right, move to a discussion channel.

[signal reef]

my bad

[night cloak]

@storm flume Change Your name To Machete Remove 2.0

[celest shadow]

Enough, @night cloak. The name will never change, now move to a discussion.

[gray vigil]

@night cloakthis channel strictly for support purposes only

[signal reef]

ooh get em

[slate nova]

Fight fight fight

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[signal reef]

harsh

[gray vigil]

@slate novamove to a discussion channel

Please don't go off topic.

[sly fiber]

Hi

[slate nova]

@gray vigil sorry but i want know why they not able to paste what i copy?

[potent flint]

Where is the privacy settings for popularity in new lobby

[night cloak]

@night cloak Next time will be a mute to saying that in here.

[potent flint]

Where is the privacy settings for popularity in new lobby
@potent flint

[night cloak]

hold on a sec

[slate nova]

@potent flint just when i copy my new clan name then when i try to paste it on the rename card, it’s doesn’t show to paste?

[potent flint]

Huh?

[slate nova]

Nvm

[night cloak]

@slate nova are you on IOS?

[slate nova]

Yes

[night cloak]

You can no longer copy and paste due to apples privacy update.

[slate nova]

Oh okay, thank you

[jolly sparrow]

By the way I got That Mail.

[ivory steppe]

@jolly sparrow how are you get this

[spiral apex]

hello I hace a question

where is the primeplus packet in tge new update?

[night cloak]

@spiral apex it’s up top left next to your name click the crown.

[polar marsh]

@half cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@potent flint apologies for the delay, On Profile > Tap on the Hamburger button > Edit > Connections > Disable Details.

Click what @night cloak ?

Mentioned in there.

Ye I’m lost

In this screen ?

[sharp verge]

Hello.. will new character come in season 15?

[night cloak]

Ah got it thank you.

[maiden drift]

@night cloak

[night cloak]

No information about that, @sharp verge Keep an eye on #news

Yes @maiden drift ?

[maiden drift]

i cant add video to this channel about my gyro glitch

[night cloak]

Why not ?

Are you getting a error message ?

[maiden drift]

more than 8mb

[night cloak]

Make sure the video size is less than 100mb

[next scaffold]

why is there so many glitch

aim assist doesnt work

[crude escarp]

Very good player 😅

[alpine flower]

Very good player 😅
@crude escarp too good

[crude escarp]

@alpine flower i will never be so good 😂

[night cloak]

@crude escarp Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/.

@next scaffold -> #old

Everyone can

The whole server can send videos of 10mb.

@maiden drift send it here.

[alpine flower]

Everyone can
@night cloak really?

[night cloak]

Yes the servers boosted to level 3.

[alpine flower]

Yes the servers boosted to level 3.
@night cloak oh oops

[maiden drift]

video 150mb

i sent you pm from yt

[crude escarp]

@night cloak report in-game

[worn python]

Hey i need support

[night cloak]

@worn python how may I help ?

[worn python]

Hey how to apply for PUBG parterner tag

Like what we need

[night cloak]

@worn python The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.

[fluid ore]

Hi I want to remove a friend on PUBG I already removed but it says Facebook below the person so I also Unfriended in facebook with that person but he is still in my friends list and I can’t remove him what now

[worn python]

@night cloak like if i have 20k + subs on my yt and my content of pubg mobile then

[night cloak]

@fluid ore it may take some time for the game to register, give it 24 hours then come back.

@worn python no.

[fluid ore]

@fluid ore it may take some time for the game to register, give it 24 hours then come back.
@night cloak no its been weeks

[worn python]

Soo how pubg mobile community check it

[fluid ore]

@night cloak like if i have 20k + subs on my yt and my content of pubg mobile then
@worn python I have 160k they also don’t give I think need 1M+- for Southeast Asia

[worn python]

No one yt have 100k subs and he get PUBG partner

Can I contact him tgrough email

[night cloak]

Read the message I sent it doesn’t matter how many subscribers you have.

[worn python]

Then broo

Heo

[night cloak]

You can have 10 subscribers and help the community and still get it like all the server mods here have the title.

[worn python]

Ooo

@night cloak how to apply for mod as we

[crude chasm]

Can anyone HELP me

[night cloak]

@worn python refer to #faq subpoint 6.2 it cannot be applied for.

@crude chasm state your issue please.

[fluid ore]

Hi I want to remove a friend on PUBG I already removed but it says Facebook below the person so I also Unfriended in facebook with that person but he is still in my friends list and I can’t remove him what now

Anyone else know how to fix?

[long kettle]

@fluid ore click their name inside the game and then click message, block them from there and they should disappear

[crude chasm]

@night cloak ok why can't i see this 2 things in game

[soft sable]

@maiden drift

[night cloak]

@crude chasm are you in prone?

[crude chasm]

Wdym?

[night cloak]

Like when you’re in game and you cannot see them are you laying down?

[crude chasm]

@night cloak no

[fluid ore]

@night cloak ok why can't i see this 2 things in game
@crude chasm turn it on in settings 😋

[crude chasm]

Where

@fluid ore

[keen pebble]

When will pubg unbanned in india ?

[fluid ore]

@fluid ore click their name inside the game and then click message, block them from there and they should disappear
@long kettle but I don’t want to block I just want to remove that person

[night cloak]

@crude chasm

[crude chasm]

@night cloak ok

[arctic stump]

Hey , I haven't updated the game yet, how do I update( Indian user)?

[crude chasm]

@night cloak i have it on now

Let me see if it works

[long kettle]

you can't so that's the only way, also you can always choose to unblock them it's not an issue.. @fluid ore

[fluid ore]

But it appears to be a glitch maybe I can fix it somehow

[oak path]

What to do, when a scammer is trying to sell your account ?

[night cloak]

@oak path You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[oak path]

they are yet to respond.. almost a month.... I found out a lot about this culprit .. sharing ids

[arctic stump]

Can anyone answer my question?

[polar marsh]

@arctic stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[oak path]

ID: 5248461113
ID: 5124699051
Check there Popularity. I dont even know them and all my UC, Popularity Items are spent on these 2 accounts.
My IGN would be R3MORSE. These guys are still out there trying to sell my account and scam others

can we not get these accounts suspended at least? I got the screenshots of what they been posting from my account

[green belfry]

I am using old version
TOMMORROW new royalpasss
Will I able to open the game with old version

[night cloak]

Hey i need support

[oak path]

I am using old version
TOMMORROW new royalpasss
Will I able to open the game with old version
@green belfry yes,,, for like a week at most, you can play with old version

Hey i need support
@night cloak You can contact customer service via game settings

[night cloak]

no one answers me there

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@oak path Report them via in game.

[oak path]

@oak path Report them via in game.
@night cloak Done it. but need more people to actually read and report them.. then only something can be done. My solo report wont affect anything

[night cloak]

My solo report wont affect anything
It do works..

[fresh patio]

Why i can't play pubg in 90fps in realme x2 pro

[indigo storm]

When will be bonus challenge available

[low ridge]

Pls open #cheater-reports for God sake. 🙏

2.245 Million Accounts banned in the last week. Still you guys need to keep the channel down I don't know.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

@indigo storm no ETA.
Check pinned message

[hearty zenith]

What does forced refunding mean?

[low ridge]

@young sky you are violating #735483472432594994

[young sky]

Sorry

[low ridge]

Promotions, Begging, Spamming not allowed. Remove your message or some Mod will take action.@young sky

[young sky]

Ok?

@low ridge

[low ridge]

@MIHAWK#2206 good

[floral moon]

hacker is login daily how can i unlink twitter??

[dusk quarry]

😢

[golden echo]

Can someone give me the latest apk for pubg mobile

Everytime I try to login this is showing

[polar marsh]

@heavy oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[floral moon]

@golden echo hacker changed src version

[hearty zenith]

Some accounts got the prime plus for 5$ after the update, why?

[golden echo]

@floral moon what's that

Can you help

[floral moon]

@golden echo hacker linked there social media to your pubg account and changed game version

i am also facing this issue since 28th May

[grave oxide]

Bug Please!!!

[golden echo]

Now I can't even log into the game@floral moon

They will unlink my social media

And then pubg support will say we are sorry we can't help you

[floral moon]

@golden echo wait for next season update...season 16

[night cloak]

@floral moon
How they change the version?

[polar marsh]

@dusk quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mortal jolt]

How do I recover my guest account?

[rancid summit]

@mortal jolt not possible i think

[mortal jolt]

Support said to contact pubg and they'll lead me through account recovery process

[floral moon]

@night cloak via 3rd party app..if anyone use 3rd party app for change verison, tge account got b@n for..1 day, 7day,1 month, 10years.

i am also geted 1day and 7days b@n because of hacker who linked there twitter my accountvis using 3rd partyvapp

[devout geode]

#faq subpoint 2.1,@mortal jolt.

[night cloak]

@floral moon
My account is linked to Facebook and Google Play.
I shared my account with a friend to buy UC that day because my card was having limit.
What he did is that he Linked the account to email address (3rd Link)
And now he enter my account always when i am playing. My account i really spend a lot on it. And sadly to play a game and he enter my account always.
I don't really know what to do.
There is no option to Unlink the email address from my side.
And i contact CS in game and no answer.
Really it make me crazy

[floral moon]

please change 7day proccesa of unlinking feature to 3 days... hacker i daily login

[round blade]

Any unban news in India

[floral moon]

@night cloak i am also facing this..i am also a normal player.

[devout geode]

Feedbacks are welcomed in #old, @floral moon.

[maiden echo]

5121420299 please some one report this HACKER 😭😭 he is killing me in every solo match using premium hacks please help me report this hacker

[devout geode]

Report him via in-game feature or using this form: http://cheater-report.pubgm.cc/, @maiden echo.

[maiden echo]

@devout geode nothing happening i try this already

[night cloak]

@floral moon
I know you normal player and CS in Game never answer and sometimes they answer without any help.
We contact admins in discord they say go to ingame CS.
WE GO to CS in game no help.

I was searching for a lot of solutions.

I found the only way is that:
To transfer my account data from Global to Vietnam Version by using Facebook.

As in Discord faq (2.9) section:
It says i can use Vietnam Version and then i am no longer able to use Global Version.
I contact Discord team they say:
Just download VN Version and login there and it will work.
I did.
And what happened is:
It take me to create new account.
Not to use my account.

I Said it's not working and please fix it.
They say contact VN Version CS.
I contact them they say contact Global Version CS.
Every CS send you to another CS.

[floral moon]

@devout geode i unlinked 11 times twitter but hacker is daily login in to my id...please help

[devout geode]

Login and cancel unlink process?

[floral moon]

@devout geode yes

@devout geode twitter account is not mine, its hacker's account

[devout geode]

Then you should refer to the customer service.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@floral moon
Your case happened with my friend.
What he did is he contact CS In Game.
And then what they did is;
They disabled the Twitter Login. And they told him to make unlink for Twitter. After 7 days the Twitter was unlinked.
What they did is they make the Twitter not Login able.

[polar marsh]

@split cave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint #1.2 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[floral moon]

@night cloak i am contacted to CS for unlink twitter on 30JULY till not unlinked

[night cloak]

@devout geode Will my account get affected if I've downloaded the game from the official site of PUBGM (not PlayStore).. There have been some rumours.. So.. Could u tell me?

[rapid plume]

Does anyone here has any idea regarding pubgm unban in India?

[devout geode]

It should be fine, @night cloak.

There are no news on that matter, @rapid plume.

[real gust]

Doesnt samsung's note 20 ultra has 90 fps option?

The snapdragon version

[floral moon]

@devout geode > this is right or not oogway??? @floral moon

Your case happened with my friend.
What he did is he contact CS In Game.
And then what they did is;
They disabled the Twitter Login. And they told him to make unlink for Twitter. After 7 days the Twitter was unlinked.
What they did is they make the Twitter not Login able.
@night cloak

[night cloak]

@devout geode
In 2.9 faq says we can use Global Version accounts on VN Version.
When i download VN Version and login it create new account.

[devout geode]

CS deletes the slot for the link, so you will have only 1 social media to log in and will not be able to link another one. But then your account is in safe.

[vast galleon]

May I know how much rank will i drop once a new season starts?

[maiden echo]

5121420299 some one please report this HACKER

😭

I also have hack link which is provided by hacker

[devout geode]

Maybe there are some changes, @night cloak. Here is support for the Global Version, so I cannot provide assistance as I do not have information regarding this.

[night cloak]

@devout geode
Do you have information regarding (email address)-3rd link
To remove it?

[maiden echo]

Any one here to help me ?

[cerulean belfry]

@floral moon i think u must change your twitter password or security

[vast galleon]

@maiden echo yes i here i will report

[floral moon]

@cerulean belfry fb is safe

[devout geode]

You have to refer to the customer service, because there is no feature to unlink mobile phone or email, @night cloak.

[cerulean belfry]

@floral moon because pubgm's account is link with social media

[night cloak]

@devout geode
CS is not answering me never.
To who i should refer.
We all know CS in game never answer or help.

[cerulean belfry]

@floral moon if social media account safe mean your pubgm's safe

[maiden echo]

Please report the hacker 5121420299

[night cloak]

@maiden echo Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.

[maiden echo]

@night cloak sir i try it 7-10 time nothing litrelyy nothing happens

[floral moon]

@cerulean belfry no hacker are using some bypass hack for link there social media to pubg

[maiden echo]

@night cloak i wcan also provide the hack link 😭 please help

[night cloak]

Then report them in game

[frank vapor]

is it legal to download files to get ultra sfx or high fps files? @night cloak

[maiden echo]

@night cloak nothing happens

[cerulean belfry]

@floral moon so sad to u bro

[sudden sable]

@maiden echo bro my pubg account which is 14 season old also hacked 14 days ago and contacted many times to pubg support from in game they never able to help and i lost my account...bad support they have

[night cloak]

Just wait something might happen

[maiden echo]

@sudden sable yess😭

[floral moon]

@cerulean belfry nor only me so many users are facing this but pubg is not taking any security for this.

[sudden sable]

@maiden echo even i provided UC purchase invoice gameplay video's but they're more supportive to Hacker

[maiden echo]

@sudden sable i know sir nothing they can do they just make new dress .. helmet ext 😭

[low haven]

Some Hacker Hacked my account and unlinked it.. Is there any way to resolve it?

[sudden sable]

Literally i was playing from 1st day of the game launch@maiden echo

[maiden echo]

@low haven no

[sudden sable]

@low haven same issue now forget your account pubg Mobile is just bunny they are just supportive to hacker or big celebrities

[night cloak]

@low haven you don't have access to your pubgm account now?

[heavy vortex]

Please use discussion channels for having conversation..Not here

[maiden echo]

@sudden sable me to i will matain 1 kd but trust me i never go to any hacking community

[low haven]

@night cloak yes bro 😫

[polar marsh]

@iron sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sudden sable]

@heavy vortex it's not discussion bro we have lost our Accounts we invested 1000 hours on it if this was happened with big youtubers are other pubg mobile will bring it in couple of hours but we have not getting any support

[mortal jolt]

Ikr

I lost my account when I updated the gamr

[night cloak]

Then it's next to impossible to get it back if you dont have any of your social account or email ID linked to your pubgm account. @low haven

[mortal jolt]

It said connection faliure

[night cloak]

@mortal jolt Please share your in-game ID.

Yes only YouTubers getting Support! And we not.

[mortal jolt]

I had to delete it because there was nothing I could do

Guest account.

[night cloak]

Lost guest accounts are not recoverable. That's why it is called guest account.

[low haven]

thats really sad bro.. 😫 I invested huge money on that

[sudden sable]

Pubg mobile just put had down if they hear hacker unlinked all original social media and linked his / her account

[night cloak]

@sudden sable What's wrong?

[floral moon]

this proccess is chenged 90days to 30days????

[unborn spire]

Hi

[low haven]

@floral moon how did you talk to him? tell me procedure

[night cloak]

@floral moon Yes. It changes depending on demands.

[unborn spire]

Can I buy a server without hacks?

[night cloak]

The only Best Support of PUBG Mobile is the Taiwan Version. They answer you in less than 10 minutes!

[storm flume]

You can contact the customer service via the game settings, @low haven. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@unborn spire What do you mean by server?

[sudden sable]

@night cloak my account was hacked on 1st September till now I'm asking to support my account back but now hacker has changed all social media account with it so have lost my account which is im playing from s1

[night cloak]

Global Support never help and never find a solution.
They added the email address as a F. For us.

@sudden sable For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

@night cloak The email is for general inquiries. For account related issues, you need to contact the customer service in-game.

[sudden sable]

@night cloak i did and as i said they just put head down as hackwr have removed my social media accounts and linked with his Account

[unborn spire]

The hacker became so many I cannot play game

[floral moon]

@low haven ask them.....MY ACCOUNT IS HACKED....and answer all Questions

[night cloak]

Will my account get affected if I've downloaded the game from the official site of PUBGM pubgmobile.com(not PlayStore).. There have been some rumours.. So could you tell me?

@sudden sable If you have done it, now all you need to do is wait and hope the one compromised your account doesn’t use any cheating tool.

[floral moon]

@night cloak 100% unlinked in 30days?????

[night cloak]

@night cloak No. That is just rumors.

[maiden echo]

Pubgm have a great response service 😭

[night cloak]

@night cloak
I am saying (email address) the 3rd link of the account game.

I have my account linked to Facebook and Google Play.

The 3rd link(email/phone number)
Is hacked.
Someone is entering my game.

@floral moon Yes, if the account is proved hacked and belongs to you.

[floral moon]

@night cloak email unlinking feature is not available...i understand your problem.i am also facing this

@night cloak ty

[night cloak]

@maiden echo Please report them through http://cheater-report.pubgm.cc.

@floral moon
Then find a solution not just sharing a problem

[unborn spire]

When do you spend the hacks?

[maiden echo]

@night cloak nothing happens nothing

[night cloak]

@night cloak Yes, you will need to contact the customer service via game for that. Because you cannot remove the email by yourself.

[maiden echo]

@night cloak i also have link which hack he is using

[night cloak]

@unborn spire What do you mean?

[sudden sable]

@night cloak no They said can't help anymore as my previous social media account unlinked by hacker even i have provided all the proof like uc purchase invoice, Account id gameplay video's

[hollow mist]

Hey

[maiden echo]

@night cloak u have power to patch this hack ? He is using his main royal pass id

[low haven]

what is the meaning of it?

[night cloak]

@maiden echo It doesn’t work instantly, just wait. You can also wait for #cheater-reports channel to be opened.

[unborn spire]

@night cloak The game became full of hacks. I cannot play a match without facing a hacker 🤦🏼‍♂️

[night cloak]

@night cloak u have power to patch this hack ? He is using his main royal pass id
@maiden echo If you can provide me details about the hack and how does it work, I can forward the information.

@unborn spire Cheaters are very unfortunate. Please make sure to report them.

@lime juniper @night cloak
The funny is i know i can't remove it by my self.
I contact CS in game no answer.
And the more funny (Error) just listen to Spotify and we have a lot of problems and no one help
Haha

what is the meaning of it?
@low haven It means, the game support cannot help you. You will need to contact the social media support if you need help.

[sudden sable]

Exactly

[unborn spire]

@night cloak Every time I report it but it is useless, do you know how many cheat-hacks there are in the game?

[sudden sable]

But what if hacker unlinked all the social media accounts?

[low haven]

But @night cloak My social media account is ok.. I lost my ingame account thats it.. what should I do now?

[night cloak]

@night cloak Have patience. There are thousands of reports everyday. It can take time to get back to you. And, listening to music doesn't mean they aren't working.

[low haven]

I mean all social media accounts are unlinked

and hacker linked his accounts

[sudden sable]

I mean all social media accounts are unlinked
@low haven exactly same issue

[night cloak]

@unborn spire I do not know but I assume there's a lot. Just report them and wait for them to get banned.

[maiden echo]

@night cloak yes i can provide and i know 500k+ pubg player using the premium hack

[low haven]

What to do now @night cloak

[unborn spire]

@night cloak Can I send you a Hack ID when I encounter them?

[glacial bramble]

@unborn spire Cheaters are very unfortunate. Please make sure to report them.
@night cloak No, you're wrong, Cheaters are very important, Please make sure to not report them.

[night cloak]

@low haven The hacker cannot removed his own accounts without compromising yours. The customer service cannot help you. Please make it to the #chat - as we cannot help you either.

[maiden echo]

This is the hack

[amber cedar]

Lol

[unborn spire]

🤦🏼‍♂️💔

[night cloak]

@maiden echo Privately.

[amber cedar]

[glacial bramble]

Dm me ss

[night cloak]

They can't let you say the hack which the Hackers is using.
They got money bro...
Hahahh

@unborn spire No. You must send it to the security team. Either through the link or the game.

[robust canyon]

hey @lime juniper , any news for the players banned in India? been almost a week now

[unborn spire]

@night cloak They are very many ( Hacker)

I don't think they will be many without your help 🙂

[night cloak]

Hello! We are PUBG Mobile organization from Slovenia. We need your help. Can you say where we can ask for tournament and eSports room? We starting with lives from studio and high level of organisation.
@night cloak

@unborn spire Just report them via the game. The new anti cheat engine is much better and will work faster than before.

[spring zephyr]

@night cloak Refer to this message
https://discordapp.com/channels/393088095840370689/481200416349224980/704752318905843822

[unborn spire]

@night cloak I hope so 💔

[polar marsh]

@low haven:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hexed bone]

Hacker livestream on facebook how can i send you the link playing and selling the hack

[maiden echo]

@night cloak cheak dm i provide you

[storm flume]

You can contact the customer service via the game settings, @low haven. Refer to subpoint 5.3 in #faq for further instructions.

[rotund pike]

I lost my id

[night cloak]

@hexed bone Please report the stream to Facebook and if someone is selling any cheating apps, report them to the customer service in-game.

[rotund pike]

What can i do ?

[night cloak]

@rotund pike For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[maiden echo]

@night cloak cheak inbox

[rotund pike]

Can upload ss in this channel?

[night cloak]

@night cloak What is the consequences if someone promote cheap uc sellers

[sick shale]

@rotund pike Yes, if it'll help to explain your problem

[night cloak]

@rotund pike It is a waste of time. This is a community run support.

[brisk ravine]

@rotund pike update...

[rotund pike]

I can’t loging

[night cloak]

@night cloak Depends on where they are promoting.

[brisk ravine]

@rotund pike go to app store and download the newest verision.

[night cloak]

@night cloak They are promoting on Instagram

[rotund pike]

It’s already up to date

[night cloak]

@rotund pike Contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[maiden echo]

@night cloak cheak msg

[night cloak]

@night cloak Please report the instagram account. It is a violation of Instagram's terms of service.

[supple ruin]

Hey guys is anything being done for jio uses in India
Can't connect to voice chat

[night cloak]

@maiden echo I will check. You don't have to remind me.

[maiden echo]

Ok

[supple ruin]

Hay mate u know anything about jio users getting voice errors

In India ?

@night cloak ?

[shut quiver]

What happened to bonus challenge? 😭

[plucky vine]

pubgm wants more uc more money every player royale pass season 2 to season 12 are very better above season both seasons rp rewards to get vehcile skin season 12 also rp rewards dacia skin but session 14 change everything vehcile skins move on redeem section it's not fair new players to buy royale pass.... Reply me anyone

[supple ruin]

True

[shut quiver]

Someone tell me what happened to bonus challenge?

[storm flume]

Please refer to this channel's pinned messages for further information, @shut quiver:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[supple ruin]

It's gone bro

[celest shadow]

@plucky vine, feel free to send your feedbacks in #old.

[remote horizon]

How can I purchase uc right now,can any one help me!!?

[supple ruin]

Midas buy

[shut quiver]

What u mean its gone? Its not gonna come back? @supple ruin

[supple ruin]

Coming rp I guess

[spring zephyr]

@remote horizon In-game or from https://www.pubgmobile.com/pay

@shut quiver Check out pinned messages in this channel.

[supple ruin]

Hey aditya any updates on jio users mate ?

Hey aditya any updates on jio users mate ?
@spring zephyr

[remote horizon]

@spring zephyr recharge is not available in our country then how!?

[supple ruin]

About voice bugs

[plucky vine]

@celest shadow I want vehicle skin rp rewards

[spring zephyr]

@supple ruin try changing your DNS to 1.1.1.1 and secondary DNS to 1.0.0.1

[zenith echo]

Hiiiiiiiiiii

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zenith echo. Remember to read through #faq before asking questions in the support channels.

[supple ruin]

More info plz

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @supple ruin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[supple ruin]

In iOS right ?

Ohhh

Noice

[gray vigil]

@plucky vine you can't just ask him

[celest shadow]

@plucky vine, feel free to leave your feedbacks in #old.

[tacit creek]

Is video review system working for anybody?

Because for me it's saying system busy

[vagrant forum]

Try using a different network.

[tacit creek]

@vagrant forum have started reviewing?

[sick shale]

@tacit creek Might be an update, try later

[tacit creek]

@sick shale is it working for u?

[sick shale]

Yes

[tacit creek]

@sick shale which country are u from?

[sick shale]

I reviewed videos, hours ago...not now

[tacit creek]

@sick shale where are u from?

[vagrant forum]

It's not dependent on country, the number of reviewers currently is quite low.

[maiden echo]

@night cloak i got the key

[tacit creek]

@vagrant forum no it says I am eligible and asks to apply

[night cloak]

@maiden echo DMs.

[tacit creek]

@sick shale which country are u from?

[sick shale]

Pakistan

[vagrant forum]

No it's not, @tacit creek

[tacit creek]

@vagrant forum I'm from india

[vagrant forum]

@clever wharf, you probably didn't receive the feedback mail that is sent when a cheater is banned.

[vapid harness]

Any news on PUBG unban In india??

[tropic wyvern]

Season 15 is so worst dress

Season 16 please give awesome lighting dress in global version please

[dreamy vapor]

anyone know how to fix button fire left sometime not working?

[vapid harness]

@dreamy vapor buy new device

[tropic wyvern]

My right fire button is flotin in layout 2 and 1 please give me solutions

[vapid harness]

@tropic wyvern nobody asked

[vagrant forum]

@tacit creek, try using a different network and apply again. Wait till you get selected.

[dreamy vapor]

@vapid harness I'm using SD 845 with 4gb of ram and my friend use Bionic A13 still facing this problem

[maiden echo]

@night cloak i think dev can patch this hack 😭

[clever wharf]

@vagrant forum yes

[vagrant forum]

The achievement won't be done until you receive the feedback mail, @clever wharf.

[tropic wyvern]

Season 15 in royal pass rewards is so bad

Am stop playing pubg

[clever wharf]

@vagrant forum ok

[fresh flame]

hey , does destroying cars helps in ranking system ?

[maiden echo]

@night cloak sir where you provide the details ?

[tropic wyvern]

Koi bataega

[night cloak]

@maiden echo I sent the details to the community team.

@dreamy vapor It is a known bug and will be fixed soon.

@fresh flame No. It is mostly survival time and total amount of damage.

Damage to enemies, of course.

[fresh flame]

what about opening crates

Airdrops ?\

[maiden echo]

Ok

[cobalt axle]

Should i take royal pass now btw i m from india i will affect anything if i take????

Pls reply

Pls tag me if giving answer

[upbeat bronze]

hi guys so my friends account got hack and the one who hacked it got his fb and instagram account disabled
is there anyway you guys can help him @vital sluice

[hollow nymph]

I need help !

[thorn sail]

this 2 hackers

[vagrant trench]

I don't think you can if the app is removed from Google play then you wouldn't be able to make purchases either@cobalt axle

[thorn sail]

check their description, today randomly they came up my team.

#questions

#questions

[sleek ravine]

My resources pack showing like this

[vagrant forum]

@upbeat bronze, did he have a second social media account linked to his game account?

[upbeat bronze]

nope
only his main fb account

he claims another player hacked him and changed color and stuff in his account in which he cant login now

[vagrant forum]

@sleek ravine, change your DNS. Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1, you can go through #faq sub point 4.5 in order to learn how to change DNS.

[light eagle]

It’s Monday and the #cheater-reports still closed🎉🎉🎉