#questions
1 messages · Page 1046 of 1
Hello. I have links of a few scam accounts. Reporting them doesnt work, since a minimum number of reports are required to even get them under the scanner. Can I just share them accounts in report section ?
Firstly, #cheater-reports is available for Rare users and above, @oak path, and is closed at the moment. Secondly, you can report cheaters using this site: http://cheater-report.pubgm.cc/.
<@&481161015728406538>
@terse igloo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Firstly, #cheater-reports is available for Rare users, @oak path, and is closed at the moment. Secondly, you can report cheaters using this site: http://cheater-report.pubgm.cc/.
@devout geode ok. i will then try to level up in the server first.. and report at the given link too.
Btw, any idea if Tencent providing any support to Indian users ? Since its beem banned here in India.
I do not know. Ask moderator or contributor, they should know, I think.
thank you pubgm new era for introducing numerous number of cheaters.
Immediately yeeted
Please state issue before spamming images.
@light eagle what the issue ?
@light eagle cheating maybe
i know he is cheating
@light eagle though his kd look legit
look at his kills and his headshot ratio
If they were unbanned, it simply means either the ban was temporary or the ban was a system error.
idk what to say
pubg are unbanning the hackers
The game won’t unban cheaters unless there was a system error. There are a lot of hackers who make such propaganda to sell their cheats and trap normal players.
Why would I make fun in #questions? And, if you know he’s cheating and you have an evidence, please share it in http://cheater-report.pubgm.cc.
It’s useless website
It is not useless, just takes time.
You can also wait for #cheater-reports channel to open. If you can wait.
Nice
Having audio error in new update if possible please help me
my id got ban for no reason for 2 months on emulator
my id got ban for no reson for 2 months please modrator help
my emulator is uptto datwe
Update karoo
bahi upto date hai
@autumn vortex:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please do not use languages other than English, @hardy plaza. Refer to #735483472432594994 for regional communities.
Click on the small ^ on the bottom right, @warm pilot.
How can i send the BP gift to a friend
@torpid creek, click on their profile from the friends list.
Okay thank you
He reached there today most likely.
Players who reach the Ace tier and rank in the top 500 on their server will reach the Conqueror tier. The Conqueror tier is updated every day at 00:00 UTC.
so if he doesn't play a match 1 datt
day*
he won't be shown conq?
i am a lot confused regarding the system it works
Nope. Even if you reach top 500 in rankings, it doesn't matter how many matches you play on that day. You need to be top 500 when the server refreshes, i.e. 00:00 UTC (5:30 IST) every day.
@vagrant forum i asked for lag after update but you not response me
Hi . An account has been stolen Twitter And I cannot enter it But enter via Facebook What do I do help me
Device, @night gull?
Anyone facing misfire issue?
Contact in-game customer support, @civic roost.
@vagrant forum my Pubg is very lag after update and i have no money for new device , you say me for delete space , bettry etc but no
@vagrant forum The person who stole the account logs into it
@vagrant forum
@vagrant forum I have another problem that has not been solved for a long time. The company sent a lot and they did not solve it
What is the use of this option?
@vagrant forum I lost my official account by disconnected from the link four months ago and I am trying to restore it but I cannot
I know that but you have only two choices. Either you recover the twitter account by contacting twitter customer service or contact the in-game customer service and ask them to unlink the twitter, @civic roost.
pls someone tell
@vagrant forum plz help me read my message
I got knockt by awm my hp was 100 and i had lv helmet. And the guy that knockt me wasn t a hacker for once.( So it was no a magic bullit.) how is this possible?
@night cloak uh are you by any chance new at the game ?
HELP
I haven't been able to play for 2 weeks, becuase of this "Acount has been updated with a newer version of the game, and can no longer log in with the older version. Please update to the newest version".filed a report and its been 2 weeks, nobody responded. I think my acount got hacked.
@marble zenith bruh idk clear your cashe or something
I did
So i just got to Top 500 and im wondering how could i reach conquer tier now?
Redownload
@night gull, if your device is low end or has old hardware then you will face frame drops and lag. Your only option would be to keep as much storage and RAM free as possible.
What is the use of this option
pls someone tell me
@urban geode Players who reach the Ace tier and rank in the top 500 on their server will reach the Conqueror tier. The Conqueror tier is updated every day at 00:00 UTC.
No it will take 3 hours
Bruh
What time is that for est? @sick shale
HELP hi i can't happen to find CREW CHALLENGE in new update can you direct me where to find the icon ??
😂
What's your phone ?
Arab Link
I haven't been able to play for 2 weeks, becuase of this "Acount has been updated with a newer version of the game, and can no longer log in with the older version. Please update to the newest version".filed a report and its been 2 weeks, nobody responded. I think my acount got hacked.
Op6T
@vagrant forum but before update its work smooth and my processer 845
Can somebody help me?
why is the 99 guy not conquerer?
@warm pilot Because he reached top 100 today and the list refreshes during the night. He is obviosly cheating because he skippet from 400 places in 1 day. Looooooool
@marsh sage, that's helpful on devices which have a notch or have rounded corners.
@urban geode 20:00 I think
@night gull, reinstall the game.
When season resets?
Same time
@urban geode the rp is gonna get locked tonight
Oh ok
@vagrant forum i already 2 times restall game and reste my phone ...
So i could still get my conquer right if i stay Top500 until then?
@vagrant forum does it useful in iPad 6th Generation. It has rounded corner
Not really, @marsh sage.
HELP hi i can't happen to find CREW CHALLENGE in new update can you direct me where to find the icon ??
@vagrant forum Why? You have it has to be a rounded corner
Click on the small ^ on the bottom right and then select the Crew option. Once you open that, you will see the Crew Challenge option on the right side, @sinful harness.
@vagrant forum @Neko i already 2 times restall game and reste my phone ...
I already updated why I can’t log in???
Arab chat link pubg
Feel free to use it then, it doesn't really change much, other than the edges for your Control layout, @marsh sage.
@vagrant forum @Neko i already 2 times restall game and reste my phone ...
@stiff kite I have same problem
@vagrant forum here is no one reply me
@urban geode I'm not sure if you'll get it, since season will reset tonight
Dang...
@stiff kite @golden pelican, contact the in-game customer service.
@night gull that channel is for reporting in-game issues. You won't receive a reply.
@vagrant forum its been 2 weeks. No response.
@night gull wut?
Please refer to subpoint 4.9 in #faq for further information, @night gull. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Do you have the Developer mode enabled on your device, @night gull?
Allow free to play people to obtain upgradable items other than paint
@vagrant forum no
@night gull 🤣
Reach level 60, @marsh sage.
@nocturne creek yus
@frigid depot 😭
Remove Hackrs from PUBG MOBILE
Hello, @grim tangle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume i already know
I mean this the 3rd time to pass by here and Neko is asking literally the same question about developer mode 🤣
@vagrant forum but reaching lev 60 gives ultimate. Not DJ
@frigid depot yes i know he say to keep activity again
You have to ask for it once you reach 60, @marsh sage. Use #discord for such queries from next time.
ok
@vagrant forum i have already keep activity
thanks
If you feel like the lag is an issue from the game and not your device, report it in #old so that they can look into the issue, @night gull. I already told you the possible ways to fix it, if those aren't working for you then feel free to report it in the feedback channel.
@vagrant forum royale pass coming tomorrow or on Tuesday?
Please include the following details along with your report, @night gull :
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
Check pinned message, @proven scaffold.
Please refer to this channel's pinned messages for further information, @proven scaffold:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@vagrant forum I can't understand Gmt timezone
Google exists in 2020 

Type in google "time gmt to your timezone"
@vagrant forum i already report with all details
@proven scaffold where do you live? 😄 for me 0:00 GMT is 2:00 PM
You can obtain those from in-game event.
🤨
@earnest notch just confirm me it is on Monday or Tuesday?
@leaden socket its in Power Struggle event
Oh..I didn't notice
@proven scaffold for me its tommorow at 2:00 PM
😢
Please avoid going off-topic. You can have unrelated conversations in #chat.
when's the season gng to end?
According to Indian Time 5.00 pm for ranking rewards (top 500) , 7.30 for new season
Please refer to this channel's pinned messages for further information, @warm pilot:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
U mean with gyroscope or finger?
@earnest pilot Did that started happening after the update? 
Maybe u did it in settings cross verify it 🤔
@earnest pilot They are aware about this. It will get fixed in the next patch.
No ETA 
eta mean?
Google exists 🤒
Estimated time of arrival 🤒
Hav a dbt i am in india and i can still play pubg old version before ban if i log out now can i still use it to create a account or log in to my old account?
a little dbt anyone
If u using jio then you may face issue otherwise no issue@rare coral
i didn't face any issues
New season
Please refer to this channel's pinned messages for further information, @halcyon zealot:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
I lost my account four months ago After updating the disassemble I canceled the link to Facebook and I cannot log in to the account You have taken all the steps and the account has not returned yet For four months or more, it is so
You can contact the customer service via the game settings, @civic roost. Refer to subpoint 5.3 in #faq for further instructions.
I did this two months ago and there is no benefit
jio is best
@drifting jay by changing oprater
Could i still get Conqueror today if im in Top500?
so what happens to RP points next season i saw in update logs that ''they get converted to normal points card" or something anyone knows what that means ?
Hello
@neat warren:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I Want Report one Use G....f.....x tool
I have 70 rp points and this points are credited to next season rp points@drifting jay @solid yew @spring zephyr
@drifting jay please try other network providers
@crimson arrow they will expire
@sick shale thanks
@oblique vine Royale Pass 14 points cannot be used in Season 15. Please spend them before Royale Pass 14 ends. Unused items expire at the end of the season.
@solid yew ok
How to Unlink the (email address) from my account?
I didn't linked it before.
I know there is no way to do that from my side. So what should i do?
@left reef:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sick shale any idea what this is then?
@left reef Usage of VPN is not recommended.
@queen maple using vpn cause u ban so vpn not recomended
@spring zephyr my country bloque pubg
@night cloak You can't unlink your Email account.
@spring zephyr
But someone else linked it
And he enter my account always.
Community support for PUBG MOBILE.
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
@drifting jay change phone
@crimson arrow I don't know, sorry
@spring zephyr
Other solution
Can i use my account on other Version of the game?
That question is not PUBGM-related, though, @drifting jay. Ask your provider to help you.
@night cloak You will need to contact in-game customer service for this.
@queen maple no sir , if u use vpn so there always risk to get banned
Your network is down only in the game, @drifting jay?
Okay thnak you :l
Fix the button glitches pls...my movement button and fire button are glitched...I've used the repair option it's not fixing...
This glitch is very annoying...costs me a lot...I'm tired of adjusting movement button...
@tender zephyr They are already aware about this issue, it will get fixed soon.
Hello, @obsidian shuttle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Thanks
Hi needed some help with support
Tried the one in game 5 days and had no response
A friend said that people in here can guide me to the right place
@near palm Can you explain your issue in detail?
So apparently i can't enter games, of any kind, cuz it just keeps giving me "Match Server response timed out"
Been like this for like 10 hours @spring zephyr my bad for the ping btw 👀
My game crashed like 4 times in a row when i tried to go back in the match i was playing
Each time i entered the game
After 10 secs it crashed
Basically after the update the AG and uc looks the same and I thought it was 10 premium for 1080 ag so I had 4k ag so I was like going to get 30 crates but then I bought once and it said u don't have enough money when I checked property my 1k if was gone and I was trying to save to 10k uc to buy classic crates
@spring zephyr sorry for pinging you directly, but is the "button not working" thing an actual glitch and not my phone? I was about to buy a new one because of that, lmao.
Bruh i cant even enter matches
Please refer to subpoint 4.5 in #faq for further information, @vale hearth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak You are asking about the 'left fire button not working properly' issue? 
@night cloak You are asking about the 'left fire button not working properly' issue? :K_GrandCatWeird:
@spring zephyr Yes Sir.
They are aware about that and it will get fixed. Soon™️
Is MidasBuy an official website for buying items.
Is MidasBuy an official website for buying items.
@marsh sage Midasbuy is safe, but you should use the pubgmobile . com/pay site.
🙂
@marsh sage Use https://www.pubgmobile.com/pay
Acc lost how can i get it back ??
Acc lost how can i get it back ??
@fiery turret Contact ingame customer service regarding the loss of your account.
@fiery turret How did you lost it?
So apparently i can't enter games, of any kind, cuz it just keeps giving me "Match Server response timed out"
@vale hearth 🙃
Please refer to subpoint 4.5 in #faq for further information, @vale hearth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@spring zephyr unlinked 2 of them
Bruh that dont help
Aditya what about the uc I lost
@spring zephyr when unlink is glitch and people say you can get your acc
@near palm Unfortunately. you can't do anything about that.
@fiery turret You can't unlink both social media account from your PUBGM account. What do you mean?
@fiery turret is telling lie. Both account can't be unlinked.
@fiery turret do you still have your email linked
@spring zephyr before unlink is glitch if you unlinked your acc has been logout
@vale hearth my acc linked with facebook and gmail
@fiery turret Use FB or your Gmail to login then. 
When’s the season 15 dropping
Please refer to this channel's pinned messages for further information, @spiral dock:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@spring zephyr what happened to recoil after new update?
@spring zephyr if i login 2 of them my acc level 1
@jaunty ridge Nothing, it's the same.
How long do mutes usually last? Sorry, I didn’t know where else to ask
You can contact the customer service via the game settings, @fiery turret. Refer to subpoint 5.3 in #faq for further instructions.
@jaunty ridge Nothing, it's the same.
@spring zephyr it's not it is increase
Nope :GWsetmyxPeepoWeird:
@spring zephyr lol yes
Server, some guy randomly messaged me saying if I can get him unmute ?Saying his mute lasted more than 2 weeks
@reef crown Tell that person to DM an available Moderator and use #discord for queries about the server.
He told me moderaters have their dms closed, that’s why he asked me to tell you guys
My DMs are always open 
@spring zephyr in customer service i say acc lost and i give my gmail and my id my new id my acc name and i'm waitting for 7days my acc not back
Okay I’ll give him/her your user
Please refer to subpoint 5.4 in #faq for further information, @fiery turret. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Does DM means to send message privately to another person.
@strange inlet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@spring zephyr they said pubg will reduce 76 lag after the new update but I'm still lagging on my 90 fps
@strange inlet Usage of VPN isn't recommended.
Please refer to subpoint 4.9 in #faq for further information, @jaunty ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@marsh sage yes dm = direct msg
ok
Wow... I think its not a cheat
Hello, @clever wharf!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Use of unauthorized third-party software or methods, @strange inlet, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Oh so season ends and S15 starts 2 hours after ?
How to transfer my data from Global Version to VN Version?
Every games i killed by hackers 😡
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak VN is not recommended
Hello, @fiery turret!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
How to report hackers now
@marsh sage
My friend entered my account and linked the email option.
So i want to use VN Version
Hello, @mild dove!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@vale hearth After 8hrs
I’ll check.
@vale hearth UTC to timezone varies
7 and a half hours.
Am i tripping ?
Wait
no no no
I mean
The season ends right
Then 2 hours after it ends
We get another season ?
Yes.
@vale hearth This season ends in 5:30 hrs ..Next season starts in 7:30 hrs
May I ask where you found this.
Patch notes official site
Let me have a look, it’s hard to fully understand or confirm anything as it hasn’t actually happened.
Why don't you bear any map? I am iPhone, and WiFi is so fast
What’s the issue @harsh brook
@warped parcel are you talking about something in patch notes?
@harsh brook screenshot in English please.
Hi, how do you send easier (like before update) to friends daily coins after this bs menu update? without clicking on every player
@harsh brook screenshot in English please.
@night cloak
@harsh brook have you tried a routine repair ?
@main sky You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction. Report your account as stolen.
Not work
@proper pelican just send once and from next day to mail click on collect and re send
@main sky Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
@harsh brook have you tried a routine repair ?
@night cloak I don't know I do repair
ty but that's not a solution, this NEW menu is not user friendly at all, also i can't even delete friends i see?!
@night cloak
i want to send everyday to different friends not same 5 everytime
@harsh brook follow the screenshot below.
Yoo I can’t play pubg anumore
It just stays locked on the loading screen
@fathom fjord screenshot please.
@proper pelican to delete friends click the three dots then batch manage.
ty, that with batch worked
Please refer to subpoint 4.10 in #faq for further information, @fathom fjord. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
It sometimes tells me match server timed out please restart the game
but send BP has to be added back like it was for 2 years
Then restart your game.
I did
Any suggestions about what I should do?
Refer to the message by the bot.
ty but that's not a solution, this NEW menu is not user friendly at all, also i can't even delete friends i see?!
@proper pelican feel free to give ur feedback in #old
@night cloak> @harsh brook follow the screenshot below.
@night cloak The problem is not solved
?
@harsh brook how much storage do you have available on your device ?
@simple cairn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@harsh brook how much storage do you have available on your device ?
@night cloak 65
Yes
Hi I'm having a issue with with video reviewer option . I've
I've clicked the start reviewing option for more that a week
Will WeChat be removed from PUBG?
@celest shadow see -_-
And haven't got any feed back
@simple cairn what version do you play?
Any suggestions?
@median bough Please refer to this channel’s pinned messages for further information,
PC: Click on the pin icon located in the top-right of the channel.
Mobile: Click on the channel name and select Pins located at the top.
The complete 128 remaining 6> Also what type of internet connection are you using ?
@night cloak The complete 128 remaining 65
The complete 128 remaining 65
@fathom fjord:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I’m worried cuz WeChat is getting removed and I am LinkedIn’s it
Say what ? Are you using cellular data Or a wifi connection @harsh brook
And I linked it
@simple cairn, there are no news on if WeChat would be removed as a login method.
@fathom fjord:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

No information regarding your query, @simple cairn.
Say what ? Are you using cellular data Or a wifi connection @harsh brook
@night cloak WiFi
@harsh brook could you try switching connection.
If you are accepted to become an investigator for the Video Review System, you will be notified in-game, @median bough. Please be patient.
We cannot use the unlink feature after the new update?
@pastel atlas yup u can
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@harsh brook could you try switching connection.
@night cloak Tried but not resolved
Why are we muted when we ask about ba n
@solid yew it's showing a blank screen when I accept to unlink and that blank pop up has only ok option
🤦♂️
How to Use Global Account on VN Version?
@pastel atlas ss please
Yoo I wanted to know is pubg ba-nned in algeria?
@simple cairn it’s to prevent people spamming that query.
@solid yew I will put the ss tomorrow
@pastel atlas as u wish
Do u get unmute?
@night cloak download VN and login, we only provide support for GLOBAL you may ask VN.
Wifi is very fast, with PUBG Mobile, it took 9 minutes
@simple cairn Please avoid going off-topic. You can have unrelated conversations in #chat.
@simple cairn mods go through those muted regularly and unmute, that can message a member of staff to be unmuted.
Ok
@night cloak
I downloaded and Login.
After logging in
It take me to create new account (and not use my account and agree(
@night cloak download VN and login, we only provide support for GLOBAL you may ask VN.
@night cloak Wifi is very fast, with PUBG Mobile, it took 9 minutes
@night cloak we only provide support for PUBGM GLOBAL
@night cloak did pubg get ba-nned in algeria?
I think it did
Did you read an official announcement about it ?
Because when I use vpn it just launches normally
No I heard the Vice President did want to ba-n pubg and free fire
when i try to login through twitter the login page gets stuck on a white screen
@night cloak
I contacted VN Support and they say contact Global Support.
I contact Global Support and They say contact VN Support
Who should i contact?!!!!!
Every Support sending me to another Support.
All what we need is that they fix the Login issue and take to menu to agree of using the account on VM Version.
And not taking us to make new account.
@queen plank You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.
@queen plank trying clearing games cache.
@solid yew how could i contact them if i can’t get to the lobby
@night cloak i can’t im using an iPhone
@night cloak that’s a VN problem if they’re not letting you login with your old account.
@queen plank iPhone which model ?
8
Try restarting your device.
won’t work
Make sure your device is up to the latest software update.
@queen plank u can contact without login
it is on the latest version 13.7
@queen plank can you access this part of the screen ?
yes
Click the repair button
ok then?
ok
@night cloak hello
that didn’t fix it
@night cloak oh yeah you got paid so you have a free rp
Yea twitter is glitched
@night cloak there
how the hell do we login then
@queen plank did u tried reinstall whole game ?
why would I
Lol I did that it didn’t work
how do you even play?
Who
u
Hello,
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
I don’t play on Twitter I need help
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I don’t think that’s gonna help
@solid yew I make that but don't answer me
@solid yew I make that but don't answer me
@magic crystal what ?
@magic crystal Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
My problem
@verbal yoke no officail announcemnt till now
Heeeeey. Wtf is wrong with the game....
I player solo match again just finished it in Erangle..
I made 4 killes in a row. All are dead with head shot. One bullet = 1 kill without missing any shot. Because I hit them with my hand first. Because they were disconnected...
And I even killed the 5th one also without missing a single shot... And I didn't get the sharpshooter mission done yet???
So TELL ME WTF IS GOING ON?
My ID is :5423607474
And here is a screenshots
@thorny pasture:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Oh now I know why I can’t play pubg
The algerian gouvernement blocked all games beceause of exams

@finite geyser what is your tier ?
DIAMOND
@solid yew Diamond V
This is the 2nd time I do it and It is not accomplished yet????
@finite geyser wait 2 min
Okay
@finite geyser u got killed or u exite game ?
I got killed
@finite geyser may be u having distance less than 50 meters from enemy
if sure there no mistake from u then You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.
or Hello,
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@solid yew well I want to contact them directly... Idk how to contact customer service???
2 min
Okay
@finite geyser FOLLOW SS
@solid yew what is SS?
STEP 1
Sharpshooter 😂
STEP 2
ScreenShots, @finite geyser.
STEP 3
@devout geode okay thank u
Check this channel's pinned message, @half nexus.
@solid yew okay thank u bro
LOL AGAIN people are again hacking and downgrading emulator
see this i got it from live stream
@astral cradle Hello,
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
You can report cheaters on #cheater-reports or on cheater-report.pubgm.cc
ok
@half nexus Season refreshes in 6hrs exactly from now
Like Tier reset?@shy mist
@half nexus Yes tiers will be reset
@shy mist But RP Didn't get locked
@half nexus RP gonna lock in 4hrs from now
@half nexus:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Don't use the triggered word..Make an alternative @half nexus
When does rank end?
cant we report website or discord server that are selling hacks pubgm
Iosgod
cant we report website or discord server that are selling hacks pubgm
@astral cradle @night cloak ?
When does rank end?
@simple cairn which rank?
You can report to Discord for Discord server and Customer Service in-game for regular websites.
ok
yo, i got a question is it safe to use a VPN or i may get banned ?
@distant solstice
vpn is not recommended
because use of VPN leads u ban
ok thx
new season 15 coming on? any dates?
@azure folio check pinned msg
End of Royale Pass Season 14:
September 13th, 23:59 pm GMT+0
Start of Royale Pass Season 15:
September 14th, 2:00 am GMT+0
Please note the following:
• Royale Pass 14 mission cards cannot be transferred and used in Season 15
• Royale Pass 14 points cannot be used in Season 15. Please spend them before Royale Pass 14 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 15th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus.
yes
@marsh kraken aprood 6 am to 7 am
@marsh kraken aprood 6 am to 7 am
@solid yew is this the locking time or update time??
@solid yew hmm
No response from supporters
@marsh kraken after end rp get locked until next rp start
@marsh kraken End of Royale Pass Season 14:
September 13th, 23:59 pm GMT+0
Start of Royale Pass Season 15:
September 14th, 2:00 am GMT+0
Please note the following:
• Royale Pass 14 mission cards cannot be transferred and used in Season 15
• Royale Pass 14 points cannot be used in Season 15. Please spend them before Royale Pass 14 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 15th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus.
0 patient 
@vast vapor need any help? we unable to help u untill u state issue
@marsh kraken:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak you from India ?
PUBGM is banned in India if you’re not aware, that’s why you cannot purchase UC.
@solid yew hey there. I contacted Customer service as u said. And all I got was a bot talking to me. And he doesn't even understand anything or even knows my problem and he couldn't solve it and I couldn't upload any screen shots for them?
@finite geyser give him proper command regarding ur issue
Country's personal problemn
@solid yew i did and I choose Achievements issues and this was the result
i reported a discord server of hackers that has more than 16000 members that are selling pubg hacks
Well done.
When does season 15 began
🥳
Everytime i try to get into a game my screen freezes here and when i wait few mins it sends me back to lobby
@spare geode tomorrow 12 Zulu time
Try clearing app cache.
@solid yew so I need help???.
Should I use hack like every one else to do my missions?
@finite geyser try point 2 and 3
@finite geyser nope, this will not good option
@night cloak but i don't get those problems in other games -_-
@finite geyser check ur Screen shot
How to report cheater
@finite geyser:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@lean flame Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.
@granite estuary other games are not designed the same as PUBGM.
Oh
@leaden latch Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
@cunning ruin We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.
I tried that, didn't work
It limits my bio to only 5 words
Still whenever I type 12345 6 times, that's 30 letters, it works
Is the bio filter thinking my bio is inappropriate
@solid yew
Try typing something Christian and see if it removes it.
Try it without the ‘&,
Also I tried other
@cunning ruin Hello,
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
I did that too my g @night cloak
A mod will tell you to stop sending long messages soon.
Me?
Why so many unrelated copy pastes? 
Not you @cunning ruin.
Have you tried restarting or anything?
Routine repair, reinstall, clear app cache ?
I typed, this is what it sounds like when we ride on our enemies
Word to word
And it changed till this is what it sounds like
Try to remove special characters and signs, @cunning ruin. Use UTF8 characters only. Be sure not using any blacklisted words as well.
Didn't go on further
@night cloak please the answer
Routine repair, reinstall, clear app cache ?
@night cloak
Why so many unrelated copy pastes?
@onyx cairn me?
@bleak swan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Try re installing.
Nono
Whenever I clear cache, it just deletes everything
Uninstalling won't fix it
I tried it on another id ykno
Same thing, I was on phone
You could say I have a fan base
Do I delete the game, re-download it, and correspond again because of the lack of response within the game?
@leaden latch Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
No blacklisted words, you may remove ride, riding
It does not need to delete the game, download it, and correspondence again ?
@leaden latch you need to wait patiently.
Thank you
Idk if u know, there's a lot of bios Ive tried that I don't even remember now, but same issue
@cunning ruin try something like “hey I love pubg mobile”
I want 2pac verses as my bio
I hate cheaters I never liked them
My name is Makaveli, his album, I wanna preach his lyrics
Try not to drift into off topic.
@rotund zenith report them to give him punished
Yeah
Still I think there's alot of words that have been filtered, can I find a list?
It also doesn't show the pop up saying that I've used inappropriate words, so that's a problem
It used to show in the previous version
Feel free to report the issue via #old unfortunately we cannot do anything else to help, sorry for the inconvenience.
Uh no problem, thanks alot, I'll be back tomorrow with the same issue tho, just to discuss
Will the season end tn? Or monday ?
We can discuss further in #questions, @cunning ruin just mention me in the channel.
I want to report about hacker and i have video on him
@rare thistle refer time pinned messages of this channel.
@full vault Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.
Hello i have some problem you can help me
i have some problem any one can help me please ?>
@shrewd sky We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.
@solid yew how can you buy uc after the thing happened to pubgm in india
@shrewd sky:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
i dident buyed uc after that
You cannot.
Ohh
@worthy radish:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
So many guys get b ed bcoz of the bot
When will season start
Oh toh yeh tha aaapka naam😆
Haan
@half nexus Please do not use languages other than English,. Refer to #735483472432594994 for regional communities.
@open snow Please avoid going off-topic. You can have unrelated conversations in #chat.
Tap on top right corner and check pins
Please refer to this channel’s pinned messages for further information,
PC: Click on the pin icon located in the top-right of the channel.
Mobile: Click on the channel name and select Pins located at the top.
@open snow got it?
@ASTROOo fly hack
@drowsy prawn Hello,
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
I don't have the ID of the cheater I have just username, what I have to do
@drowsy prawn search him by username

@drowsy prawn then report him
OK thanks
@glossy sable i am doing anything wrong ? i am new so in learning stage

@solid yew hey bro... Thanks.. But help me with my problem... Or give an email or link that I can contact directly to GM
@night cloak End of Royale Pass Season 14:
September 13th, 23:59 pm GMT+0
Start of Royale Pass Season 15:
September 14th, 2:00 am GMT+0
Please note the following:
• Royale Pass 14 mission cards cannot be transferred and used in Season 15
• Royale Pass 14 points cannot be used in Season 15. Please spend them before Royale Pass 14 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 15th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus.
@finite geyser gm ?
@night cloak End of Royale Pass Season 14:
September 13th, 23:59 pm GMT+0Start of Royale Pass Season 15:
September 14th, 2:00 am GMT+0Please note the following:
• Royale Pass 14 mission cards cannot be transferred and used in Season 15
• Royale Pass 14 points cannot be used in Season 15. Please spend them before Royale Pass 14 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 15th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus.
@solid yew
then i better play my 3 matches for ace parachute
@solid yew some one who can help me get my achievements and solve the bug
some countries
am facing some ping issue in pubgm. but not everymatch. some matches i get 44-48 ping and some matches i get 250+. i contacted with my isp and thay told me everything is fine from their side. i tried some of games like pubg{steam} valorant and many. and the ping was totally prefect. i dont know whats the problem. the speed and my line ping is totally fine too.can anyone suggest me something about this?
i have 2 hours left
@safe vector u r From Customer service or Help Desk or GM? In pubg?
???
no
some countries
@safe vector Same
It is problem sometimes if ur connect to bluetooth
am facing some ping issue in pubgm. but not everymatch. some matches i get 44-48 ping and some matches i get 250+. i contacted with my isp and thay told me everything is fine from their side. i tried some of games like pubg{steam} valorant and many. and the ping was totally prefect. i dont know whats the problem. the speed and my line ping is totally fine too.can anyone suggest me something about this?
@blissful lance Play with bluetooth off
to solve the problem
same for me
am an emulator player
@finite geyser force close and restart game
How do I do it? Plus I have an achievement called Threat from above. I can't collect it. I did it and I can't idk how or why
Of emulator
How do I do it? Plus I have an achievement called Threat from above. I can't collect it. I did it and I can't idk how or why
@finite geyser did u get a screen saying Threat from above unlocked
after u finished the match
am facing some ping issue in pubgm. but not everymatch. some matches i get 44-48 ping and some matches i get 250+. i contacted with my isp and thay told me everything is fine from their side. i tried some of games like pubg{steam} valorant and many. and the ping was totally prefect. i dont know whats the problem. the speed and my line ping is totally fine too.can anyone suggest me something about this?
@blissful lance https://discordapp.com/channels/393088095840370689/481200416349224980/743395803896217660
@finite geyser device ?
@blissful lance We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.
andriod version?
how to fix this problem? and re installing my windows can fix this? or it is a internet problem? @solid yew
@finite geyser go to apps and search pubg then click on force stope
Then? @solid yew
@finite geyser restart game
Okay
@blissful lance go to #481204134859505684 and type .emulator after that ask ur problem in #emulator-support
open game now
@solid yew still the same problem
@finite geyser try rootine repair
How to do it?
Okay
@solid yew
@finite geyser BRO
@safe vector
@finite geyser Did u click on the coupon
Then it will only work
@safe vector ofc I did.. The thing is I can't collect it???
Oh
@glacial bramble send that in dms pls
Lol ok
The season closes after few hours, but will it come the next day? Or when?
@open spear Please avoid going off-topic. You can have unrelated conversations in #chat.
@hearty zenith Please refer to this channel’s pinned messages for further information,
PC: Click on the pin icon located in the top-right of the channel.
Mobile: Click on the channel name and select Pins located at the top.
@hearty zenith End of Royale Pass Season 14:
September 13th, 23:59 pm GMT+0
Start of Royale Pass Season 15:
September 14th, 2:00 am GMT+0
Please note the following:
• Royale Pass 14 mission cards cannot be transferred and used in Season 15
• Royale Pass 14 points cannot be used in Season 15. Please spend them before Royale Pass 14 ends. Unused items expire at the end of the season.
• Royale Passes purchased in the past few days cannot be used in the 15th Season. You will have to purchase a new one.
• The new Royale Pass can only be bought once. Choose Elite or Elite Plus.
Any Idea when Payload 2.0 will be available
?
Announcement
@solid yew
Announcement :apeach_happycry: @solid yew
@meager scarab latest update regarding Payload 2.0
@solid yew i corrected your typo 
@meager scarab sure , sorry for typing mistake
Is pubg rank reset at the same time as Royale card?
why am i dying behind the fuiuuucking walls ?
My account canceled its link and talked to customer service in the game and I waited for 30 days, and I didn’t have anything to do, and the account was spent on it a lot.
@solid yew
Use of unauthorized third-party software or methods, @thorny bolt, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@thorny bolt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
This is what I get when I want to unlink a social account. Plz help
@oak path can you try clearing app cache
@oak path can you try clearing app cache
@night cloak Just tried still same issue
@night cloak just to double check, has the RP been taken down ? Can't check atm..
My account was basically scammed and got linked to some twitter account. Now remote logins are made into my account... I have reported this almost a month ago, yet NO help from in-game support. And this scammer, he is using my account to lure and scam others and Abusing whoever he can.. every gender, Every age group people in my friend list. What should I do ?
I am scared of either losing my account if SCAMMER uses some illegal tools or some real person ends up reporting "me" to their local cops for something this scammer might do using my in-game identity.
@night cloak just to double check, has the RP been taken down ? Can't check atm..
@vale hearth RP usually goes down at UTC + 0530.
It will be back up at UTC+0730 on the day the new season is planned for the launch.
can we unlink our phone number and email id login?
@queen plank not currently.
@oak path Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
@oak path try a routine repair.
what about facebook, game center and apple login
@oak path Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.
@night cloak I totally understand the current situation but at the same time, please try to understand my side as well... Just imagine If you get access to Someone's account and the irreparable damage that could be done with it. I am tbh scared if this scammer ends up abusing/stalking some female Player...
Cops are always happy to not listen and always assume that the guy is always the culprit.
yo guys when i enable my peek optionin the setting my peek buttons dont really show up
Can anyone help?
Peek to Fire enabled?
Yup
@oak path please understand we are not PUBGM support were community here for general query’s, account security is your own responsibility no one else’s, please wait patiently for in game support to help.
@queen plank everything but email/phone number can be unlinked.
@oak path please understand we are not PUBGM support were community here for general query’s, account security is your own responsibility no one else’s, please wait patiently for in game support to help.
@night cloak totally get that.. just wanted to share it all. 👍
im dumb af i enabled peek and scope not the other thing.... anyways thank you bro @stuck anchor

when season 15 started
Season finally will end in a couple hours.
The new season will begin in a couple days
wtf ?
Pls can move that chat button it's very annoying
Hi guys, no matter how often I try to hack video review i get this message and could not yet review anything. Is there something I should do to access this?
@night cloak @fast haven read the pinned messages of this channel

Why? Everytime 😔
@wild bronze @night cloak you’ll be notified if your accepted.
@night cloak okay
@agile trail which chat button ?
فيديو من 💙♾️💛
Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.
Where did my money go?
You mean the chat in general or just the button to chat?
Where did my money go?
@night cloak try contacting in-game customer support.
That’s a old update why didn’t you do something about it earlier ?
@night cloak i think announcement man messed up.. it says 1 day until new rp
when new season will start, in game it’s showing 1 day and you guys mentioned it is starting at 2 am today @night cloak
@sand path stop spreading false news if you dont have the correct one and also edit your pinned message
@lime juniper why your team is spreading false news ?
ok then why have to wait 1 extra day ?
@night cloak bruh calm down he just probably meant to type Sep 15 and messed up
@sand path then what’s this
Will confirm again. But probably the ingame one is correct.
If we play rn do we still get point?
It's tommorow
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
That is the normal schedule anyway
Please stop pinging error there’s another member of staff off to confirm the time now.
I didnt mean to be rude doe..
Please stop pinging error there’s another member of staff off to confirm the time now.
@night cloak Then please confirm and post
Read my message again.
Someone is already on it.
New season is tommorow instead of today on website it was written 14th September 2AM UTC
But in game it saying 1 days more for rp
Yes we’re aware, it’s yet to be confirmed here please be patient.
Thank you
hi
Not fair you mentioned its 14th September and now you delayed it by 24 hour’s
So I reported in the feedback/bugs channel about the witness of the truth achievement being stuck and incomplete and nobody said anything or tried to help me @vagrant forum
Yes we’re aware, it’s yet to be confirmed here please be patient.
@proven crescent it’s highly likely you will not get a reply it just makes the team aware.
Umm so wth? I did what I needed to do the game isn’t giving me my rewards and the same thing happen with that desert tourist achievement
How is it pubg mobile support if there is no support only words of condolence?
I am trying so hard to get to 6k achievement points and meanwhile the game is screwing up on me, before all this I had to deal with the graffiti achievement being stuck, thankfully it fixed itself with some update and it completed
Which achievement are you referring to here, @proven crescent?
Witness of the truth achievement, previously the same happened with my desert tourist achievement
Provide SS
Yes, could you send a screenshot of the achievement?
How do I check my uc spending record?
Unfortunately the event to watch the "A.C.E Union" video that you can play on the Spawn Island has ended. This was before the update to version 1.0.0, @proven crescent. In this case, it is not a bug. You just missed to complete the achievement, hence why you still have progress on it.
Where do you usually purchase your UC, @simple cairn?
You can contact the customer service via the game settings, @simple cairn. Refer to subpoint 5.3 in #faq for further instructions.
990 some thing uc
@celest shadow no I watched the video over 5 times
When it was still there, I did it for my main account I thought I completed it until I recently checked that it’s still 0/5

For my second account too I did over 5 times thing was it was stuck at 2/5 and next thing I know the videos are gone
Then when to 850
@simple cairn maybe you wrongly bought gun space or car slot in ur profile
I didn’t I checked
We are aware that a few users are unhappy that they were not able to see the video at start of the update or did not complete it hence preventing them from completing the "Witness the Truth" achievement, @proven crescent. If there are any updates regarding this, we will let you know at the earliest.
Anything about new season am awake just for that pleAse confirm it
1 more day until next rp
@simple cairn they said on official website 14th September 2AM utc
hi . how i should report a cheater in discord?
Ok
Hello, @prime pumice!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@celest shadow you don’t understand, I watched the damn videos! It didn’t count coz the stupid game didn’t count it towards my achievement, I am not here complaining why it’s gone coz I can’t do it now, I did it and the game didn’t complete it for me so I need the support to give me the the dang thing coz this is crappy
Not being rude btw^ just frustrated
Did you get any in-game e-mail informing you that your UC has been deducted, @simple cairn?
@simple cairn UC what happens when you don’t keep it in check? 😛
I understand your frustration, @proven crescent. I believe that you have sent a detailed description of your issue in #old as well, we have notified the Community Team regarding the issue with this achievement. As mentioned, if there are any updates regarding this issue we will let you know at the earliest.
Thank you.
I swear I didn’t buy anything
did you get any news regarding new season ?
@simple cairn, did you notice any new items or clothes in your Inventory and could you double-check? Additionally, there isn't a page or menu where you can check your UC expenditures.
I checked and I didn’t buy a crate cuz I would know if I spend uc
I didn’t get anything
Please confirm about RP from error or somebody
In that case, you may contact the in-game customer service, @simple cairn. They might be able to inform you on where the UC was spent on or what purchases you made. Should it was wrongly deducted without any notice, you will receive a compensation.
You can contact the customer service via the game settings, @simple cairn. Refer to subpoint 5.3 in #faq for further instructions.
Are we getting 60 and 90 fps on galaxy a71 ? It should support it
Alright
Your device will not support the 90fps frame-rate option due to hardware limitations, @uncut siren.
@celest shadow then are we getting 60 fps soon?
No information on that either, @uncut siren. The "Extreme" frame-rate option will appear if your device supports it.
@celest shadow when new season is starting ???
@celest shadow how do I contact a real customer support person?
In 1 hour, @night cloak.
In 1 hour, @night cloak.
@devout geode in game it is showing 1 day
@devout geode but in game it shows 1d
@simple cairn, from your Settings > Basic > Customer Service.
Should be, actually. If you trust to information given in pinned messages.
1 day 24 hours from now I guess
The ingame one is probably right. I've pinned the one given in the patch notes.


