#questions

1 messages · Page 1043 of 1

night cloak
opaque bison
#

Luck matters.

#

and it's not a bug obviously.

night cloak
#

This one @iron basin ^^^

iron basin
#

I know

night cloak
#

@clever wharf it’s not wrong, you just have the same luck as others.

iron basin
#

Why my request is not being accepted that's the thing

#

I have banned 42 accounts by ingame reports

night cloak
#

@iron basin it will be if you’re accepted, just have patience.

exotic crater
#

My friend was hacked....someone attached their email to their account and is logging in as them. They are Conquerer season 13.....the person is deleting all their friends list and interrupting their games. 90 days for customer support is too slow on this one. How do we expedite this, given the situation.

night cloak
#

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

exotic crater
#

They did that 10 times already

night cloak
#

That’s your only option.

exotic crater
#

Ugh

#

I have the persons email account name

autumn pike
#

Hey how can i link my Facebook account to pubg?

opaque bison
#

Hey how can i link my Facebook account to pubg?
@autumn pike Settings > click of the "Link account" option

clever wharf
#

i think season 15 will worst like as season 13.. .please do something good and new

autumn pike
#

@autumn pike Settings > click of the "Link account" option
@opaque bison not there

opaque bison
#

i think season 15 will worst like as season 13.. .please do something good and new
@clever wharf amiajoketou #old

night cloak
autumn pike
#

@autumn pike settings>basic>Plus sign top right.
@night cloak this option is not there

night cloak
#

@autumn pike You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

boreal comet
#

emailing is pointless lmao just gives an automated response

night cloak
#

Then use the in game customer service huh

opaque bison
#

The mails are checked and you'll surely get a reply if you have some patience.

#

huh it will take like 3-4weeks

boreal comet
exotic crater
#

Haha

cedar reef
#

Wheres the pubgml official discord?

haughty cypress
#

this, duh

storm flumeBOT
cedar reef
#

pubgml

Pubgm lite

haughty cypress
opaque bison
#

Mmm wait @cedar reef

#

I was in there, will send you the link in DM

cedar reef
#

K

autumn pike
#

See no + option is there

#

Already contacted customer support and they said to check for + symbol

marsh sage
#

@autumn pike restart your device

autumn pike
#

@marsh sage tried everything i know

dapper parcel
#

When will the review station going to be up and running.

#

Hello?

night cloak
#

What does game leveling in the report mean?

dreamy scaffold
#

I have good network connection still showing the same message

opaque bison
#

Have you turned on your internet connection?

#

😐 this message pops up when you turn off the internet connection and try to get into the game.

vagrant forum
#

@autumn pike, did the in-game customer service unlink a linked social media account for you?

echo hedge
#

@dreamy scaffold Switch to Airtel Connection for Login then Switch to Jio after Login & Enjoy the Game bro

vagrant forum
#

@dapper parcel, it is already up and running. The number of reviewers are very less at the moment. Check #news.

dreamy scaffold
#

@echo hedge thanks for the suggestion I'll try this

autumn pike
#

@autumn pike, did the in-game customer service unlink a linked social media account for you?
@vagrant forum 1 month ago i have removed facebook as i forgot password and account was hacked

vagrant forum
#

You removed it yourself using the unlink feature or did the customer service do it, @autumn pike?

autumn pike
#

Np its linked as it was bug

lime sequoia
#

what is the "Party Night" in the Cheer Park? It says I can only enter training ground during party night. Ping me if answering me, thanks

night cloak
#

الو

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

night cloak
#

ممكن سؤال

#

برنامج X MAUOS يجيب باند ولا لا؟

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

night cloak
#

X MOUSE is considered a type of fraud and is it causing my account to be blocked?

#

X MOUSE is considered a type of fraud and is it causing my account to be blocked?
HELP MY !!

dapper parcel
vagrant forum
#

As it says, please wait.

storm flumeBOT
dapper parcel
#

This is the second time it has done this. Says I'm eligible to review, I click OK this is what happens

polar marshBOT
#

@potent topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dapper parcel
#

Where is the support?

polar marshBOT
#

@latent widget:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawdry finch
#

Downloaded from apk pure, guys whoever downloaded please uninstall. My friends I’d got banned. Instead go to playstore change country and use vpn to download from the playstore

oblique vine
#

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

white_small_square use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
white_small_square purchases from third-parties;
white_small_square forced refunding through Google or Apple, and;
white_small_square use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @oblique vine, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

tawdry finch
#

I don’t understand why it’s banned for 9 years,

polar marshBOT
#

@oblique vine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawdry finch
#

Cause there is no such ban for 9 years, it should be for 10 years

livid brook
#

My Pubg Account Was Hacked Plz Help

fresh ibex
#

can someone tell me when gameloop 7.1 is officially going to realese?

polar marshBOT
#

@pulsar island:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

That's not a 9 year ban that's an old screenshot from last year @tawdry finch

polar marshBOT
#

@wanton hollow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawdry finch
#

No bro, day before yesterday he was playing with the same id, we were playing duo and yesterday he got this notice

crude escarp
#

video rewiev when does it start?

night cloak
#

WTF Pubg Servers

vagrant forum
#

That screenshot is 100% from last year, the image in the background is from Season 4, @tawdry finch.

tawdry finch
#

What

#

😳

dapper parcel
#

Yup not much support here. I have been waiting for over 40 minutes for a response. This is ridicules

#

Posted a 12:42 then 12:52 now 1:27. Still nothing

visual geyser
#

@vagrant forum any update on pubg unban in India??

warm pilot
#

Downloaded from apk pure, guys whoever downloaded please uninstall. My friends I’d got banned. Instead go to playstore change country and use vpn to download from the playstore
@tawdry finch

that account is banned in 2019...dont spread fake news

night cloak
#

Servers Problem In Pubg

warm pilot
#

cuz it unlocks on 2029...since it's 10 yrs it was banned on 2019

sand path
#

@dapper parcel you need to wait for yourself to be accepted

tawdry finch
#

@tawdry finch

that account is banned in 2019...dont spread fake news
@warm pilot so you are saying it is safe to download from apk pure ?

visual geyser
#

@sand path any update on pubg unban in India

vagrant forum
#

Nope, downloading from 3rd party websites is not recommended, @tawdry finch.

dapper parcel
#

@sand path . Sorry I dont understand what you mean

tawdry finch
#

I want an answer from that guy

visual geyser
#

Why no one is replying my question 😭😢

normal fulcrum
#

@tawdry finch We don't deal in account bans. Contact in-game customer support

night cloak
#

@visual geyser No bro....

normal fulcrum
#

What no @night cloak?

#

@visual geyser Contact your local authority

visual geyser
#

Ok

night cloak
#

@normal fulcrum Sorry By Mistake I Used your Tag But I edited it afterwards

visual geyser
#

@normal fulcrum is there Indian discord server of pubg too??

night cloak
#

@visual geyser yes

tawdry finch
#

Customer support is crap 💩

normal fulcrum
visual geyser
#

Ok thanks

night cloak
#

If A Hacker Comes In My Team In Automatching.... So Will i be also considered Violating the rules ?

cosmic gazelle
#

How much synergy will it increase with my friend if I gift 2000 uc outfit to her

vagrant forum
#

If it's just once then no, @night cloak. However, if you are actively teaming up with cheaters, you will get punished accordingly.

In case you get a cheater in your team through auto-matchmaking, please report them.

night cloak
#

Ok

cosmic gazelle
#

😑😒

dapper parcel
#

At the review station there is a couple of tutorials that are wrong

polar marshBOT
#

@lone obsidian:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

echo jetty
#

How recover my account

#

Please help Pubg mobile

storm flumeBOT
#

Hello, @upper lance!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum
#

Contact the in-game customer service, @echo jetty.

mortal shard
echo jetty
#

Already send mail no response

vagrant forum
#

Use the Help button on the login screen to contact them, @echo jetty.

echo jetty
#

Pubg not responding instagram fb help center Pubg official

low ridge
#

@vagrant forum I got same Cheaters back to back in my automatching in Ranked Arena. I quit twice and was penalised with 15+30 Points Deduction to Run Away from the Ranked Game. However I then continued to Report Cheaters in every game they appear on my side. Any Issues in this?

vagrant forum
#

No issues, @low ridge.

night cloak
#

What does game leveling mean in the report section ingame?

amber cedar
#

I want pubg official link from where i can download@vagrant forum

vagrant forum
glacial bramble
#

Hi neko @vagrant forum Love

vagrant forum
#

Hello, @glacial bramble. Do you need any help?

glacial bramble
#

Erangel 2.0 looks like freefire how to fix

polar marshBOT
#

@plush topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glacial bramble
#

And there's huge amount of cheaters in eu server, i tired of reporting them all the time

low ridge
gleaming basalt
#

Plzz help my mic glitch when i play with mobile data plzz help me

#

😫 😫

low ridge
night cloak
#

@gleaming basalt don’t use data PubgmSmart

#

Please don’t spam it next time.

#

@glacial bramble change your graphics ?

gleaming basalt
#

@night cloak i dont have wifi i m poor

patent cypress
#

Why are less gamemodes in pubgm

sleek dome
#

It's been 5 days and I didn't got any reply from pubgm after file claiming. Kindly help

#

@merry sandal

storm flumeBOT
#

Use of unauthorized third-party software or methods, @strong jetty, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT
#

@strong jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@teal crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@patent cypress please refer to #news.

sleek dome
#

It's been 5 days and I didn't got any reply from pubgm after file claiming. Kindly help
@sleek dome reply please

night cloak
#

@sleek dome Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

sleek dome
#

Then how much time will it take? @night cloak

polar marshBOT
#

@sleek dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@gleaming basalt have you tried doing anything, eg, restart device, routine repair, clear chance or uninstall and re install

dull marten
#

GG tencent

night cloak
#

@sleek dome no ETA just have patience.

storm flumeBOT
#

Hello, @dull marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

upper lance
#

hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @upper lance. Remember to read through #faq before asking questions in the support channels.

night cloak
#

How may I help @upper lance

upper lance
#

i need some help

#

i need to repot this cheater

storm flumeBOT
#

Hello, @upper lance!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

upper lance
#

i dont have permission

spring zephyr
#

@upper lance You need to be level 10 to report cheaters in there. And that channel is closed right now.

upper lance
#

ok 😭

gloomy stirrup
#

I am not able to log in to my pubg account through google play I am trying for 3 days now please help

upper lance
#

clear chache

gloomy stirrup
#

Ok

noble creek
#

@spring zephyr Brother i pinged u in dm yesterday but I got no reply

#

Anyway

#

I can't log into my old Pubgm account with Facebook

upper lance
#

link ur id to fb or twitter

#

i already had faced this problem in google play

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @noble creek. Remember to read through #faq before asking questions in the support channels.

#

Please refer to subpoint 4.5 in #faq for further information, @gloomy stirrup. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@gloomy stirrup are you from India ?

gloomy stirrup
#

Yes

night cloak
#

That’s your answer.

#

Are you aware of the ban of PUBGM in India ?

gloomy stirrup
#

Yes but all of my other friends updated and there pubg runs smoothly

potent topaz
#

hello

noble creek
#

@night cloak there are many yt ers who are indian and still play pubgm

night cloak
#

Yes because they’ll have a different ISP or have done something to bypass the ban.

#

You can move now.

full vault
#

Is there any action that you want to do about hakers? The game is unbelivable now

potent topaz
#

my id is reopen thanks

night cloak
polar marshBOT
#

@noble creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gloomy stirrup
#

No they just updated

potent topaz
#

please chek my id 5441298550

full vault
#

@full vault Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.
@night cloak
It is stooped for about a month
Any other solution?

spring zephyr
#

@potent topaz You got banned?

night cloak
#

@full vault If you encounter a cheater send me the youtube video link with the cheaters ID.

storm flumeBOT
#

Hello, @full vault!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

full vault
#

@full vault If you encounter a cheater send me the youtube video link with the cheaters ID.
@night cloak
I have many of them

night cloak
#

Okay, send me all of them I'll watch every single one of them and report.

#

"Well if the player is cheating"

vivid peak
night cloak
gloomy stirrup
#

Isn't there a instagram login option

potent topaz
#

bhai any support

storm flumeBOT
#

Hello, @vivid peak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

spring zephyr
#

@gloomy stirrup Nope.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @potent topaz. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@full vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique breach
gloomy stirrup
#

@spring zephyr ok

storm flumeBOT
#

Hello, @full vault!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

unique breach
#

How to fix

night cloak
#

@unique breach If you purchase UC from 3rd party websites your UC will deducted that's a message.

gloomy stirrup
#

So If I make my twitter account with the same I'd from which I played before will my rank and other stuff be there I was on crown

#

??

unique breach
#

@night cloak no i have a leagal purchase from api

storm flumeBOT
#

You can contact the customer service via the game settings, @unique breach. Refer to subpoint 5.3 in #faq for further instructions.

unique breach
#

@storm flume i tried but no responed

potent topaz
#

please return my id

night cloak
#

@gloomy stirrup Yes, if you create new twitter account and link your twitter with your PUBGM account your account will be the same.

gloomy stirrup
#

Thanks

unique breach
#

@night cloak any one hear can help me

#

Any thing i chraged it it well be gone

potent topaz
#

any one hera

night cloak
#

You can contact the customer service via the game settings, @unique breach. Refer to subpoint 5.3 in #faq for further instructions.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @potent topaz. Remember to read through #faq before asking questions in the support channels.

unique breach
#

@night cloak yes but for 3 days no respone i upload all the resebt

night cloak
#

please return my id
@potent topaz You got banned? Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the respond.

#

@unique breach Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. Please be patient.

unique breach
#

Alp can i get help hear

night cloak
#

I already answered your question.

unique breach
#

Thanks for your time

potent topaz
#

5441298550

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @potent topaz. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@spring zephyr I think his account got banned.

#

Wait let me make sure

spring zephyr
#

@potent topaz You got banned?

potent topaz
#

@spring zephyr yes

night cloak
#

Yes, he got banned I just checked his rank is Bronze V

polar marshBOT
#

@potent topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

leaden mural
#

i want to ban hacker i have video as prof any one from official is hear me over here

haughty scaffold
#

Why is left side fire button in iPad devices still bugged??

night cloak
#

My Account Is Not Banned

#

@leaden mural DM me the Youtube link and ID I'll report him for you

#

@haughty scaffold #old

leaden mural
#

@leaden mural DM me the Youtube link and ID I'll report him for you
@night cloak ok

night cloak
haughty scaffold
#

@night cloak i have done it today and yesterday as well but i want to know when they will fix this

night cloak
#

@haughty scaffold PUBGM Staff is constantly checking #old, so give it some time.

noble creek
#

@night cloak I have submitted a complaint at PUBGM customer support but I still haven't got a response

night cloak
#

@noble creek Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

noble creek
#

@night cloak 😩 Ok Thank You

night cloak
#

Please be patient.

haughty scaffold
#

@haughty scaffold PUBGM Staff is constantly checking #old, so give it some time.
@night cloak i hope they do

night cloak
#

@storm flume I Will Kill You

#

@night cloak stop.

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak . Remember to read through #faq before asking questions in the support channels.

noble creek
#

@night cloak This is Pubgm support not a joking place

night cloak
#

Ok

leaden mural
#

@leaden mural Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.
@night cloak i have reported 3 months ago but hacker still not banned

night cloak
#

Ok @noble creek @night cloak @night cloak

haughty scaffold
#

Also wanted to ask if they have removed the bar where we could see our friends list along with what mode they are playing

night cloak
#

@leaden mural Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

#

@haughty scaffold the friends list feature was removed.

stable ether
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @stable ether. Remember to read through #faq before asking questions in the support channels.

haughty scaffold
#

Okk any way to see what mode my friends are playing?

night cloak
#

@haughty scaffold I don’t think so no.

#

@stable ether what’s up?

haughty scaffold
#

Ok

stable ether
#

how to recruit crew members who have applied for the crew?

#

my friend says he had applied

night cloak
#

@stable ether there’s a issue with that at the moment, the teams aware of the issue, apologies for any inconvenience.

stable ether
#

but when I press recruit it shows friend list

night cloak
#

Also wanted to ask if they have removed the bar where we could see our friends list along with what mode they are playing
@haughty scaffold
You Need To Go Open Friend Bar And There Is 3 Line Click You Will See Batch Mange You Unfriend There

stable ether
#

aight

haughty scaffold
#

Okk

#

I don't want to unfriend though 😂

night cloak
#

Stay Home Stay Safe If Your Problem Is Solved Then Go To #chat

haughty scaffold
#

Bro can u plz remove unnecessary talks in feedback form. Someone has posted a yt link

night cloak
#

@haughty scaffold I’ll take a look.

haughty scaffold
#

This hides our feedbacks and reports

night cloak
#

Reported.

#

@haughty scaffold You Can Take It Screen Shot And Post In #discord And Ask Them For Help And They Will Mute Him

stable ether
#

when is payload and zombie mode returning?

night cloak
#

@stable ether 22 October Zombie Mode WILL Come

#

@stable ether soon, no actual set date.

haughty scaffold
#

Remove this video

night cloak
#

@haughty scaffold I’ve already reported it, please remove the image.

stable ether
#

@night cloak so late?

#

@night cloak
aight

night cloak
#

@stable ether Don't Worry

#

@stable ether Stay Chill

haughty scaffold
#

Yeah nice!

night cloak
#

@night cloak Please stop using this channel if you don't have any questions/concerns.

#

@stable ether my bad it’s soon for Payload, there’s a date for infection mod (23rd)

#

23 October

#

@night cloak stop repeating everything.

stable ether
#

October 😭
till that time games gone for sure😂😭
aight thanks anyways

night cloak
#

Ok

haughty scaffold
#

Wanted to know do u have any dates of when the next pubgm update will come that will fix the bugs and glitches. There are quite a few bugs after the new update

night cloak
#

@haughty scaffold normally bug updates are not announced they’re just pushed.

haughty scaffold
#

Okk

polar marshBOT
#

@gloomy stirrup:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@haughty scaffold We currently do not have a specific release date for the upcoming update, Once we do, we will publish further information in #news. Also I'm pretty sure they can fix the bugs/glitches with small patches ( small 24mb updates)

stable ether
#

how many lucky air drops can we get in a day now?

night cloak
#

How To Boost Server

#

@night cloak purchase nitro.

#

how many lucky air drops can we get in a day now?
@stable ether 1 or 2.

#

You can use #discord for further information regarding this query @night cloak.

stable ether
#

@night cloak
right now I am getting 3-5 every day

#

no joke

chilly wren
#

@stable ether for the past 3 days i've got the same things in airdrop. Same happening with you?

stable ether
#

air drops last for 30 mins

#

@chilly wren
yes several awm orrange skins etc

night cloak
#

how many lucky air drops can we get in a day now?
@stable ether
IF don't Have Any question Go To #chat

marsh sage
#

<@&481161015728406538> When will the payload 2.0 and zombie mode launched?

night cloak
#

He isx

stable ether
#

@night cloak
are u high?
this is literally a question!

night cloak
#

@marsh sage please do not use that tag, it for emergencies only.

marsh sage
#

@night cloak ok

night cloak
#

No date for payload.

marsh sage
#

@night cloak Is it official news?

night cloak
#

Yes, it’s from the new era patch notes.

#

I wouldn’t share anything that’s not official.

haughty scaffold
#

The Thompson red dot scope is different from normal red dots. Is it my bug or is it designed that way?

night cloak
#

@haughty scaffold share a screenshot of what you mean please.

haughty scaffold
#

Okk

stable ether
#

theres this thing which looks like zombie mode in cheer park
is that the same thing?

night cloak
#

@stable ether I don’t think so.

#

It’s not even out yet..... still another month.

marsh sage
#

where is the swing located

night cloak
#

@marsh sage feel free to watch a YouTube video.

#

In the cheerpark @marsh sage

#

When you get into cheerpark turn right you'll see a big island

onyx briar
#

eh guys how do you check how long your friend have been offline and the synergy

#

i feel like they removed it after update

night cloak
#

@onyx briar you can no longer view that, you can view synergy via the invite list via top left of the screen.

onyx briar
#

bruh noooo, i wanna check how long my friend been offline

#

sad

night cloak
#

That’s no longer available, feel free to make your opinion know via #old.

onyx briar
#

k

haughty scaffold
#

Thompson red dot is bugged or is it designed that way?

night cloak
#

Let me check @haughty scaffold 2 seconds.

indigo storm
#

Where is Indian bonus challenge??

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @indigo storm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

Hello, @haughty scaffold!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@storm flume Change Your Name Your Name Is So irritating

#

Dyno likes Machete version 2.0

#

@night cloak Please I Request Please Change Your Name Your Name Is So @storm flume

#

Please Change Name @storm flume

#

It's a NO and move to discussion channel @night cloak or will be a mute.

#

Ok

indigo musk
#

hello guys where is the friend list i mean if i want to see someone last seen where should i click?

#

i cant find it after the update

night cloak
#

It has been removed.

indigo musk
#

@night cloak ok thank you but do you know why?

night cloak
#

It will be adding back soon ™️.

indigo musk
#

ok 👍 thank you for answering

celest shadow
#

@haughty scaffold, its designed to be that way.

polar marshBOT
#

@eternal cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

zenith echo
#

Hiii

rapid owl
#

When the season 15 will start ?

heavy vortex
#

No begging. Please move to discussion channels if you don't need any help. @tight spoke

night cloak
#

@rapid owl @tight spoke Please do not use languages other than English, Refer to #735483472432594994 for regional communities.

heavy vortex
#

@tight spoke stop it. move to discussion channels

rapid owl
#

@heavy vortex when the season 15 royal pass will opem ?

heavy vortex
#

Probably around 14 or 15.Keep an eye on #news @rapid owl

rapid owl
#

So it's not confirmed ?

solid yew
#

@zenith echo We are unable to provide assistance if you do not ask a question or state a problem,. Remember to read through #faq before asking questions in the support channels.

rapid owl
#

@vital sluice

haughty scaffold
#

@haughty scaffold, its designed to be that way.
@celest shadow thanks 👍

night cloak
#

@rapid owl check the pinned messages of this channel, should start shortly after the end time.

celest shadow
#

Use English, @rapid owl.

night cloak
#

The support needs support because there support isnt supportive

nova cloak
#

When will the cheater reports open back up again?

night cloak
#

Never

#

Like the 100 hackers that i reported

nova cloak
#

Well that sucks. I report and they get banned, hope it happens for you someday lol

wooden hemlock
#

I think game should have show the total of epic, legendary and mythic skin you have

night cloak
#

I hope

#

1 of them wiped a lobby nothing happened
He still playing

solid yew
#

@nova cloak No ETA Hello,

#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

#

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

night cloak
#

Nah i didnt encounter anything am as blind as your anticheat team

nova cloak
#

Oooh ty @solid yew

night cloak
#

Lol

#

I wish they atleast improve the anticheat

#

The bugs and all that can increase

#

Like always

solid yew
#

@night cloak feel free to share ur feedback in #old

heavy vortex
#

Please use discussion channels for having conversation. Not here

night cloak
#

Yeah yeah i did

#

In game tho

#

2 seasons layer never got fixed

#

😂😂

#

Like 99% of the bugs

nova cloak
#

Breh y is one of the questions “why do you think this user is cheating”

low ridge
#

@night cloak Reported around 2000 in last 6 seasons

nova cloak
#

As if the video evidence submitted isn’t enough? huh

night cloak
#

Damn nice

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

F

vagrant onyx
#

Read the bot message @night cloak

gloomy osprey
#

I need help getting my money refund please. I bought 8k UC thing (2100 free UC) and I end up with 6000. On the other hand my first transaction didn’t even go through and I end up loosing $300. Please contact me concerning this problem and help me get my money back so I can try buying UC again

night cloak
#

Ya got scammed

vagrant onyx
#

@gloomy osprey free 2100 UC ?

gloomy osprey
#

Yeah the one that says 6000 and 2100 free

worn snow
#

#newupdatejustsuck

vagrant onyx
#

you buying from unauthorized or unofficial source !
@gloomy osprey

night cloak
#

When doesnt a update suck

gloomy osprey
#

No

#

Let me show you

vagrant onyx
#

@gloomy osprey oh that website

night cloak
#

@worn snow @night cloak -> #old.

gloomy osprey
#

???

night cloak
#

No

gloomy osprey
#

Dude I just lost $300 man

green belfry
#

I am using dns to download resources ...and loading new events... Will my acctount ban

night cloak
#

No

#

@green belfry what DNS are you using ?

storm flumeBOT
#

You can contact the customer service via the game settings, @gloomy osprey. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Prob 8. Or 1.

green belfry
#

@green belfry what DNS are you using ?
@night cloak
The app which is given in feed back and bugs section

worn snow
#

Why there is no indian bonus challenge? Where is season 15? Why so late

night cloak
#

@green belfry that’s fine then, your account shouldn’t be banned.

solid yew
#

@worn snow Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

vagrant onyx
#

You bought from MidasBuy ? @gloomy osprey

green belfry
#

@green belfry that’s fine then, your account shouldn’t be banned.
@night cloak
Thanks bro....

gloomy osprey
#

Noooo brooo

#

It’s literally the pubg game

#

Read that

night cloak
#

You got scammed

gloomy osprey
#

I know

night cloak
#

Loool

#

@gloomy osprey have you ever purchased UC from else where ?

#

He trying

gloomy osprey
#

See that 6000 plus 2100 free?

green belfry
#

Noooo brooo
@gloomy osprey 6000 uc... piro piro piro

gloomy osprey
#

No

night cloak
#

Contact in game support.

vagrant onyx
#

See that 6000 plus 2100 free?
@gloomy osprey yes true

gloomy osprey
night cloak
#

Contact in game support.
@night cloak

gloomy osprey
#

I’m left with 6000

vagrant onyx
#

Total you should get 8100 UC @gloomy osprey

solid yew
#

You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

gloomy osprey
#

Exactly

#

And I got 6000

#

On top of loosing $300

night cloak
#

Scammer got scammed?

#

@gloomy osprey try restarting your game, then give it a few hours.

gloomy osprey
#

I did

night cloak
#

@night cloak stop the unnecessary comments.

#

Why

gloomy osprey
#

Well can I get my first transaction back?

#

I only want 8100

night cloak
#

@gloomy osprey you can request a refund via your App Store.

gloomy osprey
#

And wait few hours and check if I got the remaining UC?

night cloak
#

I’d wait a few hours first then if not request a refund.

stable ether
#

buying uc from midasbuy is legal right?

gloomy osprey
#

Well, if I wait then I should have 16200 UC right?

night cloak
#

@gloomy osprey what packs did you buy ?

#

6000 one 2x ?

gloomy osprey
#

I only wanted to buy one 8100 UC

night cloak
#

With the bonus

gloomy osprey
#

Yes

#

First time I did, it said the purchase was successful

night cloak
#

Then yes 16200.

gloomy osprey
#

But I didn’t get anything

#

So I try again

tender bluff
#

why isnt gun game still appearing for me.. i hate this new mode

gloomy osprey
#

And I get 6000 UC

night cloak
#

@tender bluff please refer to #news.

gloomy osprey
#

Then I check my bank account and I loose $300

green belfry
#

Hey if we reach ace and ended the season with crown tier... Then will I get ace title

night cloak
#

@green belfry yes, you get rewards for highest tier reached that season.

gloomy osprey
#

I ain’t mad or anything I just 8100 UC, no more and no less

#

Want*

#

So I’m willing to wait for few hours

night cloak
#

@gloomy osprey understandable, give it max of 3 hours then request for a refund, sorry for the inconvenience.

gloomy osprey
#

Nah it’s fine dude

night cloak
#

Make sure you restart your app to.

gloomy osprey
#

All I wanna know is can I get 1 of the 8100 UC refunded?

#

I’m kinda broke and can’t afford $300 rn

#

Lmao

night cloak
#

You should be able to yes.

gloomy osprey
#

Thanks

night cloak
#

Haha I don’t even have enough to buy one of those packs, keep making bread.

gloomy osprey
#

Word, thanks man

#

I’ll let you know after few hours

night cloak
#

Wish you the best.

gloomy osprey
#

Bet

stable ether
#

well just don't spend anything👍

prisma dagger
#

I am still waiting for feedback in that start review thing

night cloak
#

@prisma dagger patience.

prisma dagger
#

It's been 2 week

#

And I reported 5 players and they don't got suspend

#

@night cloak

night cloak
#

@prisma dagger patience, it makes life so much easier.

#

Where can I find info about tier reset points after the new season?

#

This @night cloak ?

#

Yes this

#

But this one is old

#

I stole it from rock 🤷🏽‍♀️

oblique vine
#

@night cloak tier reset points table

prisma dagger
#

And where I can find info about conqueror?like how.to reach

night cloak
#

Ohhh

#

@prisma dagger Conqueror players will make it to Platinum 1.

prisma dagger
#

How to reach?

#

@night cloak

night cloak
#

Top 500 Ace from each server.

prisma dagger
#

What if I reach ace in one week? Start of new season

night cloak
#

Time doesn’t matter.

prisma dagger
#

Ok

stable ether
#

u need to be in top 500 by the end of the day to reach conqueror

prisma dagger
#

That means I have to stay top for one day ?

#

Ok

#

Thanx@stable ether

night cloak
#

Uh oh

#

@night cloak where can I find the table?

#

That is outdated too. Lemme edit it.

#

@night cloak I don’t have the current one.

#

@night cloak is there a list for vehicle hp?

stable ether
#

is the commando achievement bugged right now?

sick shale
#

None reported that so far

balmy gyro
solid yew
#

@balmy gyro repair client then check

balmy gyro
#

I tried doesn't work

solid yew
#

@balmy gyro re install game

open beacon
storm flumeBOT
#

Hello, @open beacon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

chilly elm
#

any moderator here?

solid yew
#

@chilly elm We are unable to provide assistance if you do not ask a question or state a problem,. Remember to read through #faq before asking questions in the support channels.

chilly elm
#

are you moderator?

#

@solid yew

night cloak
#

@chilly elm why do you need a moderator, this is a community support channel.

chilly elm
#

ok

fast basin
#

This is just a community support moderators are like a whole different section lol

night cloak
#

Where is the payload mode?

#

😐

fast basin
#

Where is the payload mode?
@night cloak it is updating once it is out well it will be out

#

they will be adding new guns and stuff so do make sure to look at modes when it comes out

night cloak
#

And my sounds file broken imao

prisma dagger
#

Can any one tell me where is bonus challenge in new update

devout geode
#

Check pinned message, @prisma dagger.

solid yew
#

@prisma dagger Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

prisma dagger
#

Which message? In ping

night cloak
#

This one.

covert sentinel
#

pubg not help him

prisma dagger
#

Ok

solid yew
#

@covert sentinel Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. keep patients they will solve soon

covert sentinel
#

@solid yew ok bro

night cloak
#

@night cloak do you have to spam this everywhere?

fast basin
#

no promotion please@night cloak especially here

prisma dagger
#

I reported 6 players and no action is taken tilldate first report was on 2nd sep

night cloak
#

ok

fast basin
#

the worst place for promotion is in a support grup

#

I reported 6 players and no action is taken tilldate first report was on 2nd sep
@prisma dagger and by reporting is ingame?

prisma dagger
#

Yes and they have been mark

forest fractal
#

Anyone knows how to get 90 fps on S20 Ultra?

fast basin
#

Yes and they have been mark
@prisma dagger ok then leave to tgem

celest shadow
#

@night cloak, please stop spamming this.

fast basin
#

Anyone knows how to get 90 fps on S20 Ultra?
@forest fractal Not for your device yet im preety sure

night cloak
#

@forest fractal make sure your settings are on smooth, and ensure your settings for 90 FPS are enabled.

#

If your device supports it the option will show @forest fractal

prisma dagger
#

Anyone knows how to get 90 fps on S20 Ultra?
@forest fractal I also have 120 hz but only give 45 fps my phone is capable of 60

fast basin
#

it is not supported yet on your device

#

and by no supported i mean having to code stuff in there to enable it

leaden socket
#

Where is bonus challenge? I have 10k points 😑

prisma dagger
#

@leaden socket lol bro rip

leaden socket
#

@prisma dagger why

prisma dagger
#

Where is bonus challenge? I have 10k points 😑
@leaden socket pain and depression is on way in 2020

leaden socket
#

😑

prisma dagger
#

@leaden socket bro read that

leaden socket
#

Read what

#

@leaden socket pain and depression is on way in 2020
@prisma dagger this

#

Got it😭

#

But I can't find bonus challenge there

sick shale
#

@leaden socket check pinned messages

#

It will be added soon

leaden socket
#

🥴

solid yew
#

@leaden socket Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

leaden socket
#

Got it

prisma dagger
#

That was I was telling to read

alpine flower
#

*** where the option where you can challenge of winning next three or one match***

slim parcel
#

hello, is there an article or summary to the changes on recoil and damage of weapons after the latest update?

prisma dagger
#

That picture that one guy send@leaden socket

#

@alpine flower PubgmConfused

sick shale
#

@prisma dagger nope he should check the pinned one, because bonus challenge isn't there now

solid yew
#

@alpine flower Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

leaden socket
#

Thanks for information 😉

prisma dagger
#

I know

slim parcel
#

hello, is there an article or summary to the changes on recoil and damage of weapons after the latest update?

polar marshBOT
#

@copper burrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine flower
#

@alpine flower Please refer to this channel’s pinned messages for further information,
@solid yew ok have they have mentioned that they will add back right ?

solid yew
#

@alpine flower they will add soon

#

keep patients

tender jacinth
#

Hi everyone. Can anybody help with more information about my account ban?
The problem is i have never cheated. I have done anything wrong.
Sometimes i play with emulator. But accordidng to PUBG, thats not a problem because i will team up with people who play with emulator.
Also, i rarely team up with anyone because i play Squad Mode and the systems chooses my teammates.

All i am saying is, will they review this? Or i should accept my wrongfully ban?

polar marshBOT
#

@fast basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine flower
#

how to participate in crew challenge its open but still shows same thing like whos on top in that server etc
also whats this world league when i click on that it says match has not yet started
will someone explaining this thing

sick shale
#

Crew challenge hasn't started yet

harsh igloo
solid yew
#

@sick shale Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

vagrant onyx
#

@harsh igloo European account does not have the change region opening

harsh igloo
#

@vagrant onyx but i swear nevr play crew challenge in my acount because i dont it in my acount
I play pubg from sison 4
Please help me and thank you

neat quartz
#

Hi, im coming back (for like the third time since the last update), with exactly the same problem as before: im lagging really hard when im out of the cities, especially when i have to load the grass and trees, the frame rate is so low its not even playable...
And what i dont understand is that before the update i was playing with exactly the same graphics and fps without any issues... (btw i play on ipad 7th with my graphics at « smooth » and my frame rate at « extreme »)

vagrant onyx
harsh igloo
#

Idont have crew challenge look

wraith brook
#

@harsh igloo Not yet started

harsh igloo
#

Ok bro thank you

neat quartz
#

Ok i’ll try the advices it gives @vagrant onyx

#

Thx

coarse sandal
#

Am from india can I download pubg from official website

alpine flower
#

yup

coarse sandal
#

Ok thx😀😀

ebon geyser
#

Is there an official list of devices supporting 90 FPS ?

hallow basin
#

u need to make aus server

abstract musk
#

Hello i have a problem with my account login,
Intially i logged in as guest account but later i linked facebook and
mobile number to account as well but now am unable to login into it.
User name: Mouli1810

solid yew
#

@abstract musk You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

hallow basin
#

r u considering a AUS server

supple depot
#

Hi guys

solid yew
#

@supple depot We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

supple depot
#

Any news update regarding PUBG MOBILE UNBAN. In India

solid yew
wheat crystal
#

Hello please help

solid yew
#

No Other official anoucement till now

proven scaffold
#

@wheat crystal what's your issue

solid yew
#

@wheat crystal We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

supple depot
#

How to get PUBG partner title in PUBG

wheat crystal
#

My account was hacked and linked to networks that do not belong to me

solid yew
#

@supple depot Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

wheat crystal
#

I can only log in with email

solid yew
#

@wheat crystal You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

wheat crystal
#

My account was hacked and linked on social networks

#

The account was hacked and linked to social networks

heavy vortex
#

Only in game customer service can help you with account related issues. @wheat crystal

fallen anchor
#

hello. who knows when players get their access to gun run room and sniper training?

since yesterday some players dont have such access

solid yew
#

@fallen anchor may it down for some developement , jaut wait it will available soon , no offical ETA regarding ths

sick shale
#

@fallen anchor they're working on solving the issue, check #news

bitter laurel
#

Hello sir i have a request

polar marshBOT
#

@bitter laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid yew
#

@bitter laurel feel free to give your suggestions in #old

stable wren
#

My mic is not working in classic matches

narrow minnow
#

!r

solid yew
#

My mic is not working in classic matches
@stable wren Hello,

#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

#

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

#

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

solid yew
#

@narrow minnow We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

oblique vine
#

Why this message showing

stable wren
#

@solid yew

narrow minnow
#

@solid yew Ok thanks

solid yew
#

@oblique vine just egnore it may be ur net flactuate

oblique vine
#

I.am playing in Asia server and my region is asia

#

@solid yew ok thanks

idle rock
#

Hi how are you guys. Can I talk to an admin

solid yew
#

@idle rock We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

stable wren
#

@oblique vine this problem only shows in jio

neat quartz
#

The lean thing doesnt appear in game

#

I restart the game and try to delete this claw and copy/paste from another one

#

It doesnt change anything

solid yew
#

@neat quartz did u check opacity ?

neat quartz
#

Oh no ok i found it, its because i juste repaired the game and it changed all my settings

#

Trash

#

Thx anyways

night cloak
#

@neat quartz go to settings and turn lean on

neat quartz
#

Yeah its what i just did

storm flumeBOT
#

Hello, @livid rampart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

gloomy osprey
#

Heya

rich notch
#

my games ping goes high

gloomy osprey
#

So it’s been 3 hours

solid yew
#

@gloomy osprey We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

gloomy osprey
#

@gloomy osprey We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.
@solid yew I need to refund my money and I lowkey need help?

rich notch
#

my games ping goes high

brave vector
#

Ji

#

Hi

solid yew
#

@gloomy osprey You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

gloomy osprey
#

What?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @brave vector. Remember to read through #faq before asking questions in the support channels.

#

Please refer to this channel's pinned messages for further information, @rich notch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

main hazel
#

Can yall fix the lagging issue in pubg

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @main hazel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

frank harness
#

Hi

#

I have an issy

#

Issue

solid yew
#

@frank harness We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

night cloak
#

Hey

#

Is there a connection problem with Xiaomi Note 9 pro

#

Wifi is breaking my connection

#

In the game

solid yew
#

Is there a connection problem with Xiaomi Note 9 pro
@night cloak try to restart device

#

we unable to give u support regarding device issue

night cloak
#

Okay, thank you.

rich notch
#

@spring zephyr my wifi is working nice but in emulator pubg is breaking net it keep loading

storm flumeBOT
devout geode
rich notch
#

it is not any emulator isse

devout geode
#

Exactly.

rich notch
#

but when i connect vpn and open game it opens op

solid yew
#

@rich notch that means there issue with your oprater may be he blocking some ips of pubgm

devout geode
#

You live in region where the game is banned, @rich notch. That's why you are experiencing lags.

rich notch
#

but my firend are not facing that issue

solid yew
#

@rich notch may be there oprater dot do this

rich notch
#

what?

solid yew
#

blocking some ips of pubgm

rich notch
#

can not that we do this?

solid yew
#

@rich notch this is issue from oprater side try to contact them

rich notch
#

what to say them?

devout geode
#

State your issue to them, but obviously it will not help.

rich notch
#

how?

#

and what to say them please tell

solid yew
#

and what to say them please tell
@rich notch State your issue to them

rich notch
#

what please tell me

#

so that they do not get to know about pubg

frosty garnet
#

@rich notch just reboot your device and clear cache data of pubgm then play

rich notch
#

@frosty garnet done

vernal grail
#

Help

#

Aloo

solid yew
#

@vernal grail We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

simple oyster
#

Has anyone figured out why some people don't have library anymore

vernal grail
#

@solid yew

#

Pllz help @solid yew

solid yew
#

@vernal grail You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

#

@simple oyster check #news

vale hearth
#

Buying UC from third party sources is illegal or prohibited, no ?

solid yew
#

Buying UC from third party sources is illegal or prohibited, no ?
@vale hearth Buying UC from third party sources is illegal

vagrant forum
#

madsbay? @vernal grail

vernal grail
#

@vagrant forum ya

solid yew
vale hearth
#

Then why is he even asking here.. 😒

#

Bruh you got scammed that's all..

vernal grail
#

@vagrant forum

#

Ya

simple oyster
#

@vernal grail I'd probably not bring that issue to pubg m support as it will Likely get you banned

mortal shard
#

Is midasbuy legal??

vale hearth
#

You're not getting your money back, but you should change your account password, you may get pirated.

simple oyster
#

No third party sources are.legal

vernal grail
#

Bat all player bay uc in madsbay

vagrant forum
vernal grail
#

K

vale hearth
#

Also if you had money to send online why didnt you just buy UC ingame ?

vagrant forum
vale hearth
#

Wait

#

Legal ?

#

Midasbuy isnt legal tho

mortal shard
#

@vagrant forum in Facebook messenger I saw a ad of free uc in midasbuy is that legal?

vale hearth
#

Oh

#

You got scammed too

#

Bruh who believes that..

simple oyster
vale hearth
#

Don't trust ads

#

🙆‍♂️

night cloak
#

Midasbuy isnt legal tho
@vale hearth midasbuy is the official pubg mobile UC website.

vale hearth
#

uh

mortal shard
#

@vagrant forum in Facebook messenger I saw a ad of free uc in midasbuy is that legal?

vagrant forum
#

Midasbuy is legal, however there are many scam websites which look like midasbuy. So it's recommended to use the official PUBG Mobile website.

vale hearth
#

That's what i said.

rich notch
#

in mobile in same wifi i can play pubg but in emulator ping issue

vagrant forum
#

@mortal shard, that's most like a scam.

storm flumeBOT
night cloak
#

Don't trust ads
@vale hearth alot of illegal websites pish midasbuy requiring a Facebook/ twitter to steal your ingame accout / soical media.

a great way to avoid it is to:

  1. Always check if the URL is right.
  2. use fake / random information to login the 1st time. if it logs you in with fake information then its most likely a scam
vale hearth
#

Or just get a credit card

night cloak
#

if you feel safe using ingame purchase then go ahead. @vale hearth

vale hearth
#

Uh

glacial bramble
#

@vagrant forum Love

vale hearth
#

isn't it the safest ?

gloomy osprey
#

Pubg customer service conversation do be slow tho

night cloak
#

@vale hearth midasbuy is an official website. it doesn't decrease safety in anyway.

vale hearth
#

🌟A Global Pandemic🌟 @gloomy osprey

#

@night cloak considering the fact that there are 4 people here at the same time, complaining about not getting their uc, Idk Chief, seems kinda unsafe to me 😶

heavy vortex
#

Please use discussion channels for having conversation.. not here

vale hearth
#

My bad g

night cloak
#

@vale hearth if there is any issue with your purchase from midasbuy then please use
help@midasbuy.com

polar marshBOT
#

@remote horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strange sonnet
#

Any news on unban In India

solid yew
#

No Other official anoucement till now

strange sonnet
#

Ohkay

final sluice
#

Still no gun game and evoground modes😡

pure raft
#

@elfin canopy if you say this, then why was it that it was when 1.0 came out this feature was disabled. Cos this started when 1.0 came out and it’s hard to believe it was apple cos on other apps we can still copy n paste

solid yew
grim tangle
#

Remove Hackrs from PUBG MOBILE

final sluice
#

@solid yew I saw the announcement yesterday but I assume they’re still working on a fix

solid yew
#

@final sluice Due to the COVID-19 crisis, agents are unable to work or are now having to work from home, so wait times may be longer than usual.

#

keep petients untill next official anouncement

proven scaffold
#

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

white_small_square http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.@grim tangle

north wolf
#

Pubgm will be unbanned in India?

proven scaffold
#

@north wolf wait for official announcement

polar marshBOT
#

@river spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

empty mulch
#

Hello Pubg mobile admin. Before 7 days any one hack my twitter and hack my pubg account. After unlink his account i regester my id with another twitter account. My pubg account have login with my play games, twitter and my email but that hacker open my pubg id by using that twitter account which had unlinked. So what i do? @honest spear @sand path

sand path
#

Contact customer service in game. @empty mulch

solid yew
#

No Other official anoucement till now

onyx plover
#

my account from season 2 without any reason get b°°ed with gameloop 4,4 they are told me should be here reported so what can i do ! i used some money in this account and never even for 1 sec used cheat or other tools .

solid yew
#

@mortal wagon Hello,

#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

#

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

#

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

viscid birch
#

Hi there

#

I want to complain abaut cheter

solid yew
#

@viscid birch Hello,

#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

#

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

onyx plover
#

lol you send me on a wild-goose chase

vagrant forum
polar marshBOT
#

@onyx plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

signal quail
#

Any one can Give Me any authorised person contact number for India ?

hoary sage
#

Is protection activated either now?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @signal quail. Remember to read through #faq before asking questions in the support channels.

vagrant forum
#

@hoary sage, what do you mean?

proven scaffold
#

Is protection activated either now?
@hoary sage are you talking about rating tier protection?

gusty path
#

Why is there no vehicle skin in the ro

#

Rp*

#

Rp

solid yew
#

feel free to express your openion in #old

white saddle
#

Can I unlink e-mail linked?

vagrant forum
#

No, @white saddle, that's not possible at the moment.

white saddle
#

Oh ty neko but it will be later?

vagrant forum
#

No information whether it will be available in the future, but it surely is requested a lot by the community. Feel free to add your suggestions/feedbacks in #old, @white saddle.

white saddle
#

Ty

marsh sage
#

<@&481161015728406538> How to get the content creator role

storm flumeBOT
#

Please refer to subpoint 6.1 in #faq for further information, @marsh sage. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant forum
#

Please do not mention the moderator role, just ask your query and wait patiently for a staff to reply, @marsh sage. The moderator role is only supposed to be mentioned if there's a server related emergency.

marsh sage
#

How to get the content creator role?

vagrant forum
#

Read the bot message that your were mentioned with.

frigid depot
solid yew
#

@frigid depot Hello,

#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

#

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

vagrant forum
#

#cheater-reports is currently closed and will be opened in the near future. You can use the official link for the time being.

frigid depot
#

Does it worth it . He is 200% a cheater tho

solid yew
#

@frigid depot use in game report system

frigid depot
#

@solid yew I did . Just still not satisfied cos I'm so mad rn

solid yew
#

#cheater-reports is currently closed and will be opened in the near future. keep petients

frigid depot
#

#cheater-reports is currently closed and will be opened in the near future. keep petients
@solid yew I know.

#

What if I share it here and you direct it

solid yew
#

no we cant

summer cedar
#

Hiç yardım etmiyorsunuz

vagrant forum
#

That's not possible.

storm flumeBOT
#

Please do not use languages other than English, @summer cedar. Refer to #735483472432594994 for regional communities.

uncut siren
#

Can i unlink email address??

solid yew
#

@uncut siren nope

vagrant forum
#

Nope, @uncut siren.

frigid depot
#

@vagrant forum Do you guys really provide help over here ?

#

Cos it doesn't seem so for me at least

summer cedar
#

I'm not interested in any of the authorities, I want help!

night cloak
#

So, I've been playing on my ipad on a guest id. I want to start playing on my phone. How do i connect my guest id to a social media account, for example twitter or Facebook?

#

Ive tried doing it but it made new accounts Everytime

worthy kernel
#

Does anyone know fix for the higher ping than usual

#

??

solid yew
#

@summer cedar We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

vagrant forum
#

Go over to in-game settings, under the basic settings you'll find a + at the top. Click on that and you can link a social media account to your guest account, @night cloak.

solid yew
#

@worthy kernel Please refer to this channel’s pinned messages for further information,

#

PC: Click on the pin icon located in the top-right of the channel.

#

Mobile: Click on the channel name and select Pins located at the top.

night cloak
#

@vagrant forum ill try it rn

worthy kernel
#

Mobile: Click on the channel name and select Pins located at the top.
@solid yew ok

summer cedar
#

Please do not use languages other than English, @summer cedar. Refer to #735483472432594994 for regional communities.hey
@Dyno#7532

vagrant forum
#

Please state your issue, @summer cedar.

worthy kernel
#

@worthy kernel Please refer to this channel’s pinned messages for further information,
@solid yew I didn't find anything

golden kelp
#

@vagrant forum When pubg will be available on Playstore in INDIA ?

vagrant forum
#

@worthy kernel, what's your region?

night cloak
#

@vagrant forum I reached Ace Tier Today....
But to Get TIER REWARD i will have to Play 5 matches in Ace tier.......

So Can I Complete them Tomorrow??

I am asking because tomorrow Rp will be locked so will ny progress be counted or not ?

worthy kernel
#

Moroco

#

@worthy kernel, what's your region?
@vagrant forum moroco

golden kelp
#

@summer cedar Sir pls tell me that when will pubg available on Playstore in INDIA ?

worthy kernel
#

I was playing with ping 70-90 before 3 days

vagrant forum
#

You can do that tomorrow, @night cloak.

worthy kernel
#

But after only 200-400-999

night cloak
#

@vagrant forum Ok thanks

worthy kernel
#

And my wifi is good

#

Can i send screenshots

#

?

vagrant forum
#

@worthy kernel, can you please show me a speed test of your internet along with the jitter, ping and packet loss? You can use Ookla for that.

worthy kernel
#

@worthy kernel, can you please show me a speed test of your internet along with the jitter, ping and packet loss? You can use Ookla for that.
@vagrant forum ok

summer cedar
#

Please state your issue, @summer cedar.
@vagrant forum what

uncut siren
#

So s15 pass can be gifted thru my own uc?

worthy kernel
#

Hello?

solid yew
#

@worthy kernel We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

worthy kernel
#

Ok

#

I'll read it rn

uncut siren
#

So s15 pass can be gifted thru my own uc?

eternal cobalt
#

Hi

vagrant forum
#

Seems like your internet provider may have changed the internet routing, @worthy kernel. Could you please try to contact them and ask them about it?

#

So s15 pass can be gifted thru my own uc?
@uncut siren, no.

eternal cobalt
#

My game crashed like 4 times in a row when i tried to go back in the match i was playing

#

Each time i entered the game

#

After 10 secs it crashed

worthy kernel
#

Seems like your internet provider may have changed the internet routing, @worthy kernel. Could you please try to contact them and ask them about it?
@vagrant forum okay

#

My internet speed is 12MB

#

But we just received 7-8-9

elfin canopy
#

@pure raft It is what it is, not being able to paste something in search bar is due to Apple disabling the feature cause of privacy reasons.
Install some other keyboard and check, you will be able to paste IGN/Characters in search bar.

#

Still no gun game and evoground modes😡
@final sluice #news.

still snow
#

Hello

#

Need help

elfin canopy
#

Hello,@still snow! How may I help you?

marsh sage
wraith brook
#

Ace badge zero

solid yew
#

@still snow We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

sacred sky
#

Why is there no paste button... how tf am I supposed to search people w special symbols

spring zephyr
#

@sacred sky Use their numeric character ID.

sacred sky
#

They want us to memorize it?

spring zephyr
#

iOS disabled the paste function. nyaShrug

sacred sky
#

Bruh, iOS itself or the game OS?

night cloak
#

@sacred sky are you using iphone or ipad? iOS has disabled paste function due to security reasons

sacred sky
#

Rip I thought it was an iPad issue I guess it was an Apple issue

#

Tried it both on my iPad and iPhone

night cloak
#

@sacred sky when you have other option available then why to make things complected unnecessarily?

marsh sage
#

@sacred sky piston has said that due some security policy pasting option is disabled in IOS

celest shadow
#

@sacred sky, iOS disabled the paste function due to privacy reasons.

timid shoal
#

Hello i want to report hacker where is the channel to report

storm flumeBOT
#

Hello, @timid shoal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

still snow
#

@elfin canopy I completed the challenge of single shot kill (deadeye) title and it was above 5om shot 3 times of course but i didnt got that

storm flumeBOT
#

Please do not use languages other than English, @little otter. Refer to #735483472432594994 for regional communities.

little otter
#

Hi

solid yew
#

@little otter We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

hoary sage
#

@proven scaffold Protect the game from hacker

still snow
#

Need help here

hoary sage
#

Nothing Hacker has changed so far

polar marshBOT
#

@little otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hushed field
#

When Bonus Challenge Comes Back

uncut siren
#

When royal pass 15 will be released?

still snow
#

Hello anybody here

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @hushed field:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

Please refer to this channel's pinned messages for further information, @uncut siren:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

We are unable to provide assistance if you do not ask a question or state a problem, @uncut siren. Remember to read through #faq before asking questions in the support channels.

craggy blade
#

@uncut siren One or two days after the royal pass S14 ends.

devout geode
#

Check pinned message, @hushed field.

night cloak
vagrant forum
#

Did you have someone on your team?

night cloak
#

Oh right so it shows if I disband party?

vagrant forum
#

It should.

night cloak
#

Also, my ping is 100% normal after the updates

#

It’s back to normal

marsh sage
#

Can anyone tell me how much space does it takes on iPad 6th generation after downloading all the maps and resources?

night cloak
#

A lot of people here criticized my network connection, it’s clearly not

#

I’m using the same network

vagrant forum
#

Around 7GBs, @marsh sage.

night cloak
#

After this update it’s back to normal

#

Hopefully it won’t happen again

#

If it does, please do something about it

#

Thanks

brave aspen
#

Hm Loml

marsh sage
#

is 7 GB is the highest

#

@night cloak It's not your network problem. It's a bug. A lots of bug, lag and glitches come after the new update. Report them in #old

forest glen
#

Hi ,
We have contacted PUBG Mobile Technical Support due to an issue with my account due to an injustice on your part. I received a response from them. Your question will be addressed. Please wait, after 10 days I can now post another question. Why was my first question not answered and resolved? I ask you to solve my problem that I got stuck in without any convincing reason, Thank you .

marsh sage
#

@vagrant forum Is 7 GB is the highest?

solid yew
#

@forest glen Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

toxic mountain
#

Can anyone help to recover my Apple ID password