questions

[astral nexus]

can someone tell me where is mine in erangle 2.0???

please help

[earnest notch]

@astral nexus what version do you have?

[feral furnace]

Id 5237585742
Using Esp and auto aim
Ban him😡😡😡

[storm willow]

@night cloak use this options

[storm flume]

Hello, @feral furnace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[storm willow]

@analog crystal Check #735483472432594994

[feral furnace]

Hello, @feral furnace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume i did in game report!! But nothing works..

[night cloak]

@storm willow does it work

[analog crystal]

@storm willow thanks bro

[storm willow]

Yes @night cloak

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[short eagle]

@feral furnace they will be banned sooner or later

[night cloak]

No it doesn’t @storm willow 😡😡 I wanna copy from google translate my new username and use ID card but it doesn’t work

[feral furnace]

@feral furnace they will be banned sooner or later
@short eagle

Man he is Season 12 conqueror!! Also having upgrade skins. Probably using Paid hacks..

[storm willow]

Working for me. @night cloak copied from ingame. Haven’t tried on IDcard.

[night cloak]

I wanna change my name from Chinese letters but it doesn’t paste...

[sharp notch]

Dear PUBGM . My account get banned . I didnt break any rule of game. I always follow your guide line. So please check again and unban my id. Cheacter id 5441156265

[polar marsh]

@sharp notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heavy vortex]

@night cloak people getting problem #old

[night cloak]

🤦‍♀️🤦‍♀️ BUGG

[timid rover]

How can i fix tdm bug

Please help

It irritates me

I cant see enemy and my team mates but the can se me

[worthy schooner]

i cant find my prime membership after 1.0 update where is it?

[timid rover]

@night cloak sir can u help

[night cloak]

BRUH I’m no sir

[timid rover]

@night cloak how can i get help then

[broken minnow]

Someone help please..
Aftet the update i am unble to add members in the crew..

There is no option of the request

Anyone will help me out? Please

[heavy bolt]

Can you help me that i cannot find bonous challenge after new updatr

[earnest notch]

@worthy schooner when you look in the left top corner there is little crown so there it is

[sick shale]

@heavy bolt Check pinned messages

[heavy bolt]

@sick shale where can i see pinned messages

[tawdry island]

@sick shale where can i see pinned messages
@heavy bolt on the top right click the bell pin icon

[rare scroll]

Hi,

Where I can find the fair play and rules ?

[worthy schooner]

@earnest notch got it thanks

[sick shale]

@rare scroll https://www.pubgmobile.com/terms.html

[heavy bolt]

@sick shale i cant find my problem there

[sick shale]

What's your problem

[heavy bolt]

@sick shale i cant see bonous challenges after new update

[sick shale]

This

It will be added soon.

[heavy bolt]

Can you please say the date approximately@sick shale

[timid rover]

Sir@sick shale can u help me?

[night cloak]

Name:bøtツkìllér
I'd: 5131786132

[sick shale]

@heavy bolt No I don't know.

[night cloak]

Pls help

[heavy bolt]

@sick shale ok , and thanks for your help and faster serviece

[tawdry island]

Pls help
@night cloak File a claim

[light eagle]

Do everyone have the lag after the new update?

or its only me

[crisp turret]

Please use the File Claim option when logging into the game if you would like to appeal your suspension.@night cloak

[timid rover]

@sick shale can u help me?

Do everyone have the lag after the new update?
@light eagle no my game is smoother

[sick shale]

State your problem, If I can't help you someone else will.

[light eagle]

@timid rover how?

[cold otter]

in mobile lobby still so many cheaterss when pubg going to stop them we are tired from cheaterts

[timid rover]

I can see my teammates and enemys in arena

But they can see me

How to fix it?

[light eagle]

it’s so bad update

[wraith brook]

@timid rover Happens in every match ?

[light eagle]

full of bugs

[timid rover]

@timid rover Happens in every match ?
@wraith brook yeo every match

@timid rover Happens in every match ?
@wraith brook every match bro

Even in tdm

[wraith brook]

Redownload maps

[timid rover]

Custom also

Redownload maps
@wraith brook bro i have damloaed all the maps

[wraith brook]

Redownload

[timid rover]

Bro after some times it get fixed

Or in whole match it remains the same

[wraith brook]

Only tdm or classic match ?

[timid rover]

Only tdm or classic match ?
@wraith brook on in arena

Arena tdm ruins

😫

[light eagle]

How to fixxx the lagggggg

[timid rover]

How to fixxx the lagggggg
@light eagle it depends on ur device

[royal dagger]

When 100rp point discount to 80 uc

[rare scroll]

@rare scroll https://www.pubgmobile.com/terms.html
@sick shale Thank you So much

[timid rover]

How to fixxx the lagggggg
@light eagle if u want to fix it buy a new device😂

[versed sorrel]

My friend list is bugged when i scroll it down, it automatically start from top i cant go down on my friend list.

[light eagle]

@timid rover wow so funny

[halcyon epoch]

Hello there• My secound linked account in game was hacked and the hacker open my account evryday so i couldn't unlink this account what should i do ??

[timid rover]

My friend list is bugged when i scroll it down, it automatically start from top i cant go down on my friend list.
@versed sorrel even me same

[light eagle]

I didnt have lag before the update

[wraith brook]

@timid rover Did u tried deleting tdm map and downloading again ?

[timid rover]

I didnt have lag before the update
@light eagle hmm

@timid rover Did u tried deleting tdm map and downloading again ?
@wraith brook nope

[wraith brook]

Try

[timid rover]

I talked to a mod

He said we will see that

[supple depot]

I am a user from INDIA

[timid rover]

We had got a first case like this one@wraith brook

They said

[light eagle]

@supple depot congrats

[supple depot]

I have a doubt

[timid rover]

I have a doubt
@supple depot evn me frm india

[wraith brook]

@timid rover Well u can try what I said maybe it fixes that or else wait for fix

[timid rover]

@timid rover Well u can try what I said maybe it fixes that or else wait for fix
@wraith brook kk i will do it

[supple depot]

I downloaded pubg latest apk from pubg mobile official site. Will I'd get banned??

[wraith brook]

@supple depot No

[light eagle]

@wraith brook do u know a way to fix my problem?

[supple depot]

Is there any problem if we play updated pubg in India

[wraith brook]

@light eagle Your device specs ?

@supple depot No

[halcyon epoch]

Hello there• My secound linked account in game was hacked and the hacker open my account evryday so i couldn't unlink this account what should i do ??
@halcyon epoch . @wraith brook

[light eagle]

Ipad 7 @wraith brook

[calm mountain]

@supple depot nope

[wraith brook]

Contact Customer service regarding account issues @halcyon epoch

@light eagle Try repair there is nothing else I can do

[light eagle]

[tardy flower]

Hello sorry is there bonus challenge in pubg mobile after ubdates?

[timid rover]

@wraith brook sir its stiil not fixed

I deleted the game and reinstalled it again

And then i damload ed every thing

[sick shale]

@tardy flower It's not available at this moment, check pinned message

[timid rover]

Still not fixed

😫

[wraith brook]

@timid rover post that in #old and wait for fix

[timid rover]

@timid rover post that in #old and wait for fix
@wraith brook i did it already😫 😫

I feel like crying u know

[wraith brook]

[timid rover]

:thinkshrug:
@wraith brook 😫 😫

[gusty acorn]

When will Bonus challenge come back

[timid rover]

Idk

I have to reedem 300uc

I have 3000 points😫

[brave ether]

Guys anyone got banned after updating pubg from tap tap app store?

[timid rover]

Guys anyone got banned after updating pubg from tap tap app store?
@brave ether no

Strom breaker sir please help me

I dm u but its closed

[wraith brook]

@brave ether That's unauthorised site so there are high chances

[storm willow]

Bonus challenge is region specific, you can contact ingame cs if you have any issue regarding it .

[timid rover]

@storm willow sir i am facing a tdm glitch

[gusty acorn]

I'm from Bangladesh and I used to play it before

[timid rover]

I am unable to see teammates and enemys

[gusty acorn]

Now it's gone

[timid rover]

But they can see me

[gusty acorn]

@timid rover low end device

[timid rover]

I deleted the game and installed it again still not fixed@storm willow

[wraith brook]

Bonus challenge is closed atm

[brave ether]

@storm willow
Is it safe to download pubg from tap tap app store?

[timid rover]

@timid rover low end device
@gusty acorn no

[wraith brook]

@brave ether NO!

[timid rover]

@timid rover low end device
@gusty acorn i have a good device

It doesn't lag at all

[gusty acorn]

Whic one

[timid rover]

Whic one
@gusty acorn realme 6i

[storm willow]

@timid rover try repairing your app or reinstall please post in #old with video and char iD if problem persist

[timid rover]

@timid rover try repairing your app or reinstall please post in #old with video and char iD if problem persist
@storm willow sir i did everything as u have mentioned still its not fixed i am facing it frm last 8 days

[gusty acorn]

I faced that problem in my device which is low end but everything is ok on high end ones

[timid rover]

So today i am here to get help

[gusty acorn]

@timid rover what's the processor and ram?

[timid rover]

I faced that problem in my device which is low end but everything is ok on high end ones
@gusty acorn my device doenst lag at all

[brave ether]

@wraith brook how to download pubg vtout playstore?

[timid rover]

@timid rover what's the processor and ram?
@gusty acorn 4gb ram processor 720 snap

[wraith brook]

@brave ether Use official site of pubgm

[gusty acorn]

Hmmm

[timid rover]

@wraith brook how to download pubg vtout playstore?
@brave ether i can give u a link

U can damload it frm there

No Chance of ban

[wraith brook]

@timid rover Don't gib unofficial links

[timid rover]

@timid rover Don't gib unofficial links
@wraith brook nope

[wraith brook]

@timid rover Tell site name

[timid rover]

He just have to install the apk and then just have to open the game and then it will damload the obb game will ooen

Open

@timid rover Tell site name
@wraith brook can i send u the link if u wanna check

[wraith brook]

Sure do

[proven scaffold]

@wraith brook how to download pubg vtout playstore?
@brave ether
https://www.pubgmobile.com

[brave ether]

@wraith brook from where to download ?

[wraith brook]

[brave ether]

@proven scaffold official website?

[wraith brook]

@brave ether See message ^^^^

[analog crystal]

I have also have low end device
Redmi note 4

[timid rover]

@brave ether See message ^^^^
@wraith brook did u check

See ur dm

[wraith brook]

@timid rover Apkpure unofficial site avoid giving that to anyone please

[brave ether]

@wraith brook where?

[timid rover]

@timid rover Apkpure unofficial site avoid giving that to anyone please
@wraith brook but i updated my game frm that

No issue

How

[wraith brook]

@brave ether Dm me

@timid rover You are facing issue aren't you ?

[proven scaffold]

@proven scaffold official website?
@brave ether yes

@brave ether
https://www.pubgmobile.com
@proven scaffold @brave ether

[wraith brook]

He got it

[brave ether]

thanks@proven scaffold

[night cloak]

Please don't download or update the game from a 3rd party app or websites, if you do so your account can be suspended permanently.

[wraith brook]

So that was u typing from years

[brave ether]

@night cloak from pubg official Website?

[night cloak]

You can.

[verbal furnace]

When will indian version of pubg mobile will be released

[night cloak]

No ETA yet.

[verbal furnace]

??

[wraith brook]

No ETA yet.

[solemn oxide]

No information about that yet. @verbal furnace

[keen flower]

Hello

[solemn oxide]

Yes how may I help you? @keen flower

[keen flower]

Please tell me if I play pubg in my new device how to set it on ultra hd

[solemn oxide]

Your device hardware must support ultra HD settings after that go to settings and check on graphics option

[keen flower]

Ok

[night cloak]

@keen flower What is your phone?

[keen flower]

@night cloak I phone XR

[solemn oxide]

It should support.

[keen flower]

Ok

How will I became a modurator

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @keen flower. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[brave ether]

When ultra HD extreme will come?

[night cloak]

Ultra HD graphics has been already released by this update if your device supports it then you can play on it only.

[brave ether]

Frame rate ultra not extreme?

[azure kettle]

Hello, How can I remove the email from my account?

[solemn oxide]

It's not available yet @azure kettle

[frosty garnet]

I think ur device not support that why

[azure kettle]

@solemn oxide even if I contact pubg support?

[solemn oxide]

I don't think, you can give it a try @azure kettle

[night cloak]

@azure kettle Yes Go To Settings And At Top You Will See Unlink Button Click On It And Unlink But If Login From Gmail It Not Unlink You Need To Link 2 Accounts If You Login From Another Account Then click On Unlink Button And it Will Unlink In 7 Days
Stay Safe Stay Home
Regards
KaramveerLEX

[timid rover]

What is uhd graphics?

[night cloak]

@timid rover In Beta
Stay Home Stay Safe

[timid rover]

What beta?

Its in global versio

Version

In my graphis setting

[night cloak]

Uhd Graphics

[timid rover]

Yep

[night cloak]

Then It Will Use On Supportable Device
Stay Safe Stay Home

Like iPhone Or IPad Or Better Device

[timid rover]

Hmm but mine is andriod

😂

Realme 6i

How doest it works on my device then😂

[solemn oxide]

It won't.

[timid rover]

It won't.
@solemn oxide bro it works i dont know how so

😂

[solemn oxide]

Good for you

[timid rover]

My frnds device is k20 but it doesn't work for him😂

I am shocked

[night cloak]

If I Helped You @timid rover Please Mention 👍

[timid rover]

👍

[azure kettle]

@night cloak Its not the social media account, Its the third wise email or phone number liked

[night cloak]

@timid rover
Thanks

[timid rover]

How to fix this glitch

[solemn oxide]

You can not unlink that @azure kettle

[timid rover]

Not able to see teammates and enemys

But they can see and kill me

How

To

Fix

It

😫

[night cloak]

This Glitch Is So Irritating But Go To #old
And Send This Screenshot
They Will Fix It
Stay Home Stay Safe
If I Helped Mention 💯 or👍

@azure kettle contact in game customer support, only they can help you out to unlink it.

[timid rover]

😂 👎

[night cloak]

🤒

[solemn oxide]

Move to #chat if your problem is solved @timid rover

[night cloak]

@timid rover Stop spamming emotes here.

[grave forge]

But im Have a Update?

[timid rover]

@timid rover Stop spamming emotes here.
@night cloak sorry bro

[night cloak]

@grave forge Don't Use VPN Your Account Will Ban

[grave forge]

تحديث = update

[night cloak]

VPN Is Not Recommend

[grave forge]

But im not opend the game

Only Google Play

[night cloak]

@grave forge Can you state your issue a bit clearly?

[solemn oxide]

English only please @grave forge

[grave forge]

@night cloak I installed the update but it appears in the game store that there is an update

[solemn oxide]

What is the size of the update

[night cloak]

@grave forge Delete It And Download From https://www.pubgmobile.com/en/event/newera/
This Is OFFICAL Website If You Will Use VPN And Download From Play Store And Location Will detected And Obb Is Modified If You Downloaded From Play Store By Using VPN
If You Love Your Account And Delete It And Download From https://www.pubgmobile.com/en/event/newera/
This OFFICAL Website

[solemn oxide]

And you using VPN?

[night cloak]

@grave forge Do you know how to clear the Cache memory of an app though?

Stay Home Stay Safe

[grave forge]

@night cloak yes i know

And you using VPN?
@solemn oxide yes

[night cloak]

@night cloak Don't Use Third Party Apps Your I'd Will Ban For 10 Years

[solemn oxide]

Don't use vpn your account will be banned.

[steel owl]

Does vpn cause banned ?

[grave forge]

😢 💔

[solemn oxide]

Does vpn cause banned ?
@steel owl
Yeah

[night cloak]

Yes VPN Cause Will Ban Your Account @steel owl @solemn oxide

Indeed VPN usage is not recommended.

[solemn oxide]

And it's not recommend

[night cloak]

@night cloak VPN Is Not Recommend

[grave forge]

If i'm Change The " DNS "
I will get banned?

[solemn oxide]

No

[night cloak]

@night cloak Stop pinging me.

[solemn oxide]

Changing DNS won't ban your account.

[night cloak]

@solemn oxide What Is DNS

[solemn oxide]

Domain name system, you better Google it.

If your problem is solved move to #chat or #pubg-mobile @grave forge

[grave forge]

ok thanks ❤️
10/10

[solemn oxide]

Welcome.

[olive relic]

After the new update the game lags to much and fire button glitch sometimes and alot other mistakes, is there any updates for those?

[solemn oxide]

Report it in #old @olive relic

[quiet nest]

Halo..Dapatkah Anda membantu saya? Ada seseorang yang mengambil akun saya di dalam game. Di mana saya bisa menghubungi dukungan

[night cloak]

Please uninstall the resources packs if you're experiencing more lag for now by using the in game reapair option @olive relic and feel free to report it in #old with video, ss along with device details.

[solemn oxide]

English please? @quiet nest

[storm flume]

Please do not use languages other than English, @quiet nest. Refer to #735483472432594994 for regional communities.

[earnest night]

فيه ادمن عربي؟

[storm flume]

Please do not use languages other than English, @earnest night. Refer to #735483472432594994 for regional communities.

[solemn oxide]

@earnest night English.

[earnest night]

Arbic pubgi

[olive relic]

@night cloak ok👍

[hushed marsh]

Guys i need help I opened the new premium . And i got the mythic outfit but I didn’t get the dance howw???

[night cloak]

Excuse me, my device(galaxy s20 ultra) can support 90 Hz, but when i want to chance the refresh rate there doesn't appear the 90 FPS option. What should i do to play with that option?

[hushed marsh]

Guys i need help I opened the new premium . And i got the mythic outfit but I didn’t get the dance howw???

[quiet nest]

Hello..Can you help me? Someone took my account in the game. Where can I contact support

[hushed marsh]

Guys i need help I opened the new premium . And i got the mythic outfit but I didn’t get the dance howw???

[uncut robin]

I have a query

[hushed marsh]

Guys i need help I opened the new premium . And i got the mythic outfit but I didn’t get the dance howw???

[storm flume]

You can contact the customer service via the game settings, @quiet nest. Refer to subpoint 5.3 in #faq for further instructions.

You can contact the customer service via the game settings, @hushed marsh. Refer to subpoint 5.3 in #faq for further instructions.

[quiet nest]

👍

[uncut robin]

I am not able to quick scope switch in game

[night cloak]

Make sure that the option is enabled in the settings.

[dapper inlet]

Ok

[earnest night]

I got banned less than after landing while killing someone in front of me. Why?

[celest shadow]

Enable Quick Scope option under Scope and reset your controls or use a new layout, @uncut robin.

[olive relic]

Is 90 FPS coming for IOs devices?

[bleak parrot]

I still cant hear my Teamates voices..HELP

[polar marsh]

@earnest night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uncut robin]

@celest shadow my setting is enabled but this problem occurred after i changed to third layout in control

[vagrant forum]

Reset the layout, @uncut robin.

[uncut robin]

Ok

[celest shadow]

Yes, reset your layout. It's a bug.

[vagrant forum]

Is 90 FPS coming for IOs devices?
@olive relic, that's not possible since 90fps requires the device display to be at least 90Hz but iPhone displays only have 60Hz refresh rate.

You can have 90 fps on the new iPad pro.

[zealous whale]

Sir neko how do I unlink my phone number linked to acc?

[olive relic]

@vagrant forum 👍🏻

[vagrant forum]

That's not possible at the moment, @zealous whale.

[zealous whale]

Why not sir neko?

[night gull]

Hlw sir plz help me ,.... My movement is stuck joystick release itself , and i tap on fire button but button not working ...

[zealous whale]

Ok sir is there any way to unlink it by? Really urgent bro

[vagrant forum]

Currently there isn't a feature in-game which enables you to unlink the phone number.

[zealous whale]

When it will be available sir neko?

[night cloak]

Why my realme x3 not support 90fps even I have 120hrtz refresh rate with snapdragon 855+ please answer me

[vagrant forum]

You can provide a suggestion to add it in #old, @zealous whale.

@night cloak, we have already reported the issue. We will inform you if we receive any information related to that.

[night gull]

@vagrant forum Hlw sir plz help me ,.... My movement is stuck joystick release itself , and i tap on fire button but button not working ...@celest shadow

[vagrant forum]

Please report it in #old along with the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@night gull

[granite estuary]

The other devices with 90hz refresh rate will run the game at 90 fps?

[vagrant forum]

Would be better if you could provide a short video clip as well, @night gull.

[wraith brook]

@granite estuary SD 855+ like processor also

[light kindle]

Hmmm

Health modded enemy xD

[vagrant forum]

If the hardware is capable enough to support 90fps, @granite estuary.

[night gull]

@vagrant forum wht is user identification ?

[granite estuary]

@wraith brook what about sd 865+?

[vagrant forum]

The numeric ID on your profile, @night gull.

[night gull]

Ok

[granite estuary]

And 120hz refresh rate

[wraith brook]

It should

[granite estuary]

But it doesn't

[vagrant forum]

We have received reports about that, @granite estuary.

[granite estuary]

I know

But when it'll be fixed

[vagrant forum]

No information yet.

[minor totem]

Hello, can we see the profile details of players in Spawn Island?

[arctic oracle]

Who else see this

[vagrant forum]

Nope, @minor totem.

[night cloak]

@arctic oracle don't share such media's in here.

[night gull]

And my device is lag soo mutch After update

[arctic oracle]

So what I do then

[night cloak]

huh

[night gull]

@vagrant forum my device is lag soon much after update

[arctic oracle]

Now

[night cloak]

Move to a discussion channel if you don't need any assistance.

[night gull]

@night cloak my device lag soo much after update

[storm flume]

Please refer to subpoint #4.9 in #faq for further information, @night gull. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant lagoon]

Why i always get loading sign on my screen

[night gull]

@storm flume okk i read but i have no one in these

[night cloak]

Did you guys increase the prices of that crap? Really?!! Almost 3k for a skin? I got an m4 skin last update in the old mystery air drop for 300 uc discount, to have a skin that costs almost 10 times as that, that’s ridiculous

2k for a backpack, what a joke... I got one for 450 uc

[arctic oracle]

Can we have revive stations

[wraith brook]

@night cloak Maybe a glitched one

[dusty belfry]

my account is stole how i get it back ?

[wraith brook]

Stole

[night cloak]

@dusty belfry Contact Customer service

[wanton mason]

Guys

[dusty belfry]

how ?

[wanton mason]

I have banned 10 years

[dusty belfry]

i need steps

[wraith brook]

@wanton mason Must have used cheats

[polar marsh]

@wanton mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusty belfry]

i need steps ?

[night cloak]

@dusty belfry Check #faq 5.3

[keen owl]

Hello there

[night cloak]

Hi, is there anyone helping me? My account has been hacked

@night cloak Contact Customer Service

[vagrant forum]

Can you still access your game account, @night cloak?

[dusty belfry]

i know but what i should wright ?

my english not good

[keen owl]

What is the minimum level to send chickens?

[night cloak]

@dusty belfry 🤦‍♂️

Yeah

Via Facebook only

[vagrant forum]

So the hacker linked any of his social media accounts, @night cloak?

[dusty belfry]

@novel zenith i want pic for customer service bcause my account is steal

[night cloak]

Gmail and Twitter

[spice pollen]

@vagrant forum the new unban ss in Chinese or whatever for India is true or fake

[keen owl]

what is the minimun

lebel

[storm flume]

Please do not use languages other than English, @keen owl. Refer to #735483472432594994 for regional communities.

[keen owl]

What is the minimun language for chickens???

[solid ruin]

@Arsalan I need help

[dusty belfry]

any body can help me ?

[night cloak]

@vagrant forum Gmail and Twitter

[solid ruin]

How is Admin

[keen owl]

@valid sentinel

[vagrant forum]

Contact the in-game customer service and ask them to unlink the hacker's account. You can follow this example, might be helpful, @night cloak :

[solid ruin]

@valid sentinel I need help

[abstract cloak]

Admin when will 90fps enables for Rog2??

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @solid ruin. Remember to read through #faq before asking questions in the support channels.

[spice pollen]

@Neko the new unban ss in Chinese or whatever for India is true or fake

@vagrant forum

[night cloak]

I have tried and will not find any help

[spice pollen]

Tried*

[solid ruin]

@valid sentinel 15 guys has ban in this server

[celest shadow]

@keen owl, there are no minimum levels to send popularity.

[keen owl]

There are

I just tried

[celest shadow]

@solid ruin, they were banned due to being involved in a raid. I have answered you in DMs regarding this, repeating it in the server will be of no help. You are warned, do not ask about this again.

[abstract cloak]

@celest shadow when will 90fps enabled for Rog2??

[solid ruin]

@celest shadow we will share this in tweet

@celest shadow tq this is the best phones for Indian pubg lover

[celest shadow]

@keen owl, in that case I'm not sure. Seems like they have changed it.

[abstract cloak]

One plus 7 pro with Snapdragon 855 gets support for 90fps a month ago but Rog 2 with Snapdragon 855 plus didn't get it why??

[night cloak]

I cant play pubg . My network is perfect and mobile also . I am from India . My friends can play pubg but only I am not able to play . I hope you will help me .

[rose plover]

Hello, PUBG, my account has been deducted, what should I do?

[night cloak]

@rose plover banded ??

[vagrant forum]

@keen owl, I think it's level 15.

[rose plover]

The UC has been deducted from my account and I have the shipping links numbers

[vagrant forum]

Contact the in-game customer service, @rose plover.

[storm flume]

You can contact the customer service via the game settings, @rose plover. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

I cant play pubg . My network is perfect and mobile also . I am from India . My friends can play pubg but only I am not able to play . I hope you will help me .

I cant play pubg . My network is perfect and mobile also . I am from India . My friends can play pubg but only I am not able to play . I hope you will help me .

[wraith brook]

@night cloak What happens ?

[bright imp]

the weapons do not hurt and the snipers do not affect the players in some games that I played and lost because of the bug that the weapons have and it is not my internet and several friends They have the same problem and I lost many points, the AWM shot the opponent 5 times in the head and the bullets did not affect them and the hackers returned.

[glacial bramble]

I cant play pubg . My network is perfect and mobile also . I am from India . My friends can play pubg but only I am not able to play . I hope you will help me .
@night cloak if you use JIO connection, may you face problems, my game works perfect with Vi Connection.

[wraith brook]

@glacial bramble There is nothing like JIO connection problem I myself use Jio

[night cloak]

My account has hacked pls help me

[wraith brook]

@night cloak Use #emulator-support

[languid flame]

@night cloak Use in game customer support

[night cloak]

It's not working@languid flame

@wraith brook I don't have emulator I will play in mobile

[wraith brook]

[night cloak]

Yes😑😑

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

oki

[mighty jolt]

Recently my friend account has been banned it shows like that he use hacks but he is not a hacker please unban his account we are competitive player and tomorrow is our matches of t3 please unban his account asap!

[ornate ivy]

[mighty jolt]

Please help

[steep cloak]

hi , does the VPN gets me ban for 10 years

[ornate ivy]

[celest shadow]

Inform him to select the File Claim option and contact customer service about it, @mighty jolt. Refer to sub point 5.3 in the #faq channel for further information.

[ornate ivy]

[steep cloak]

hi , does the VPN gets me ban for 10 years
@steep cloak please answer me

[wraith brook]

@steep cloak Usage of VPN is not recommended and yes it can lead to ban

[ornate ivy]

yes

[languid flame]

@mighty jolt If anyone uses cheats they are cheaters and pubg mobile gives chaters ban pan. No matter hacker or not.

[weak girder]

How to open Rp section in BETA PUBG MOBILE ? ANYONE ?

[stiff mesa]

Hey need help
I have deleted my PUBGM how to install again???

[languid flame]

@steep cloak VPN/GFX or any other 3rd Party apps can lead your account to direct 10 years ban.

@stiff mesa go to pubg mobile's official website https://www.pubgmobile.com/en-US/ or app store/playstore. You will get it.

[mighty jolt]

But he is not a hacker ok

[languid flame]

@mighty jolt Cheaters=hackers. XD

[oblique vine]

@wraith brook I am using dns and GFX tool at same time,this is lead to ban on me

[storm flume]

Use of unauthorized third-party software or methods, @oblique vine, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[sacred pecan]

Bonus challenge not showing....

[night cloak]

@weak girder

[oblique vine]

@languid flame @wraith brook I am using dns changer while playing game it is leads to ban

[weak girder]

@night cloak in beta version bro ?

[languid flame]

@oblique vine Yes, it can. Using any king of 3rd party app is a violation of the terms of service. And, it can lead to ban.

[night cloak]

Has anyone got video reviewer? I’ve been waiting a week nothing seems to work.... nor are they picking people to volunteer

[mighty jolt]

No he didn't use anyone 3rd party app

[night cloak]

@weak girder Does beta even have RP?

@oblique vine using a DNS won't give you a ban.

[oblique vine]

@languid flame but in #faq 4.5 check

[night cloak]

@weak girder beta version doesn't have the RP.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[oblique vine]

@night cloak ok

[wraith brook]

@oblique vine the tool will lead u to ban

[night cloak]

But gfx will.

[oblique vine]

@night cloak how it works it is connected to vpn

[night cloak]

??

[oblique vine]

@night cloak @night cloak it is connected to vpn when dns changer connected

[limber sky]

Hello please help me solve the problem my account was blocked for 10 years I did not break the rules an error came out that the use of third-party SOFTWARE was invested a lot of money in the account please unblock my account it is very dear to me id: 5728807077 nickname:ＫＯＬＹＡＮ

[night cloak]

If you're asking about how the DNS works then Google it

[languid flame]

@oblique vine You can use VPN only when you will get log in failed. But, playing using VPN is not recommended.

[polar marsh]

@limber sky:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@languid flame VPN usage is not recommended.

@oblique vine You can use VPN only when you will get log in failed. But, playing using VPN is not recommended.
@languid flame please don't provide wrong information to others

[oblique vine]

@night cloak can I use dns changer while playing all my games or dns changer used when login failure or network problems

[night cloak]

Yes you can.

@oblique vine #faq 4.5

[weak girder]

@night cloak then how YouTubers provide rp updates of s15 ???

[languid flame]

@night cloak I know.. But, when you will get log in failed issue you can use VPN. (Playing is not recommended) Read #faq 4.5

[night cloak]

#faq 4.5 shows how to set a DNS not VPN

@night cloak I know.. But, when you will get log in failed issue you can use VPN. (Playing is not recommended) Read #faq 4.5
@languid flame i think you see any video on YouTube

[sly wagon]

hello dear moderators! my nickname in the game: zaKremlin; I ask for justice and honesty! my account was accidentally blocked by you. I have never used any programs or cheats in the game. Let a person check my account, not a machine. I play on a jailbroken iPad. I did not install any programs for the game, I do not know how to do it and I do not know how it is. please just review my game and my account. I am for fair play and justice. I would never risk my account, which I created from the very beginning of the game, entered my clan, never used cheats. I just ask you to see my account again. a very unpleasant situation for me and a shame that it happened by mistake.

[oblique vine]

@night cloak @languid flame @night cloak thanks for clarifying my doubts

[night cloak]

You're welcome.

[polar marsh]

@sly wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[full rivet]

When is pubg coming back in playstore in indoa

[night cloak]

Plz help me mods

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@oblique vine welcome

[regal kettle]

@polar marsh how to login social account on pubg mobile beta version

[half plover]

@night cloak can u help me with this

[night cloak]

@bold siren @sand path @celest shadow help me to unban my old account plz i beg u.

@half plover emulator?

[half plover]

Nope

[regal kettle]

Any moderator

[crimson imp]

@bold siren @sand path @celest shadow help me to unban my old account plz i beg u.
@night cloak shouldn't have used cheats, bro.

[celest shadow]

@night cloak, what account? In the game?

[night cloak]

@celest shadow no discord

[half plover]

@celest shadow can u help me? With this twitter login problem?

[celest shadow]

DUID, @night cloak?

Kindly use another social media to login instead, @half plover.

[half plover]

Cant google play acc i have another

And now in ios

[elfin canopy]

Clear cookies, @half plover and try again?

[half plover]

Of?

[celest shadow]

Your Safari browser.

[elfin canopy]

Go to settings > safari > advanced > website data > edit > remove twitter.com

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @barren ore. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@celest shadow my bro was doing misbehavier. I am really sorry from his side. plz unban my account.

[half plover]

Go to settings > safari > advanced > website data > edit > remove twitter.com
@elfin canopy Still not working

[elfin canopy]

Could you try using a different device, @half plover? And see if the twitter login is working.

[half plover]

Yeah on android workin> Could you try using a different device, @half plover? And see if the twitter login is working.
@elfin canopy

[fervent kiln]

Hello

[elfin canopy]

Looks like an issue with the device.

[half plover]

Lol how issue with the device

[elfin canopy]

Do you have the twitter app installed on your device?

[half plover]

Yes

[fervent kiln]

Please I wanna ask

[elfin canopy]

If it is working on other device but not on this one, most likely it is an issue with the device.

@fervent kiln what's the issue?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[icy frost]

What is up with the mystery Airdrop? I always get the same stuff!

[storm flume]

You can contact the customer service via the game settings, @sly wagon. Refer to subpoint 5.3 in #faq for further instructions.

[elfin canopy]

If it is working on other device but not on this one, most likely it is an issue with the device, @half plover.

Try uninstalling twitter app and log-in to your Twitter account via safari and then try again.

[fervent kiln]

I have a problem with the sound in game I can't hear enemy's foot step

[tulip ferry]

Using VPN while in lobby to open crates ONLY, it can lead to ban !!

[elfin canopy]

We don't recommend using VPN, @tulip ferry

[wind jackal]

I dont see any seperate option in the graphic settings

[elfin canopy]

@fervent kiln try switching your network.

Did you try routine repair?

What is your device, @wind jackal?

[fervent kiln]

@fervent kiln try switching your network.

Did you try routine repair?
@elfin canopy yes I do for 2 times and still the same

[wind jackal]

Samsung galaxy m30s

[elfin canopy]

Try reinstalling the game, @fervent kiln

May I have screenshot of the full graphic page, @wind jackal?

[grave apex]

Yo

[fervent kiln]

Try reinstalling the game, @fervent kiln
@elfin canopy yes I did that too

[elfin canopy]

Please post about it in #old along with a small video clip, @fervent kiln

[barren ore]

NEED HELP

[fervent kiln]

Please post about it in #old along with a small video clip, @fervent kiln
@elfin canopy OK thanks

[elfin canopy]

@barren ore do you have query regarding the game? If not, then do not spam, next time it'll be a mute.

[tulip ferry]

I jailbroke my Iphone to bypass icloud, Can this leads to a ban ?? (i dont use any kind of 3rd party ONLY jailbreak)

[elfin canopy]

Yo
@grave apex how may I help you?

[lost cave]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lost cave. Remember to read through #faq before asking questions in the support channels.

[ornate pond]

I am experiencing bugs in erangel where i cant get in a car specifically the dacia.
I reported it already in game andd i dont have any video evidence.

[elfin canopy]

Jailbroken devices are safe, unless you use cheats, @tulip ferry

[wind jackal]

@elfin canopy

[night cloak]

how can i fix that ?🤦‍♂️🤦‍♂️

[lost cave]

My I'd is temporary froze for 1 month what I do

[white sonnet]

Where can i find fb friends in new update?

[elfin canopy]

@wind jackal I believe it is not available in-game right now, might be introduced soon.

[languid flame]

@lost cave You have to wait.

[lost cave]

Ok

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @hasty geyser:

:white_small_square: http://bit.ly/37Lgfbm

[gilded arch]

Hi

[elfin canopy]

How may I help you, @gilded arch?

[ornate pond]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ornate pond. Remember to read through #faq before asking questions in the support channels.

[late stream]

@spring zephyr i have loggedin through my facebook account in pubg mobile . Someone has hacked my facebook account I'm unable to login in my pubg account. Please help me out

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @late stream. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[gilded arch]

A week ago, my account was banned, and the reason was that a client used an external play party, today I went in to see the response to the ban issue it came up that the reason for the ban was in violation of the user agreement! I want to understand the reason for the ban!

[neat quartz]

I just asked for help about lag due to the new update on this server a few days ago and the guy answered me to just wait a little bit more to see if it changes anything (that was like 3 days ago), and he told me to come back if nothing happened, and here i am, in the cities i almost dont lag but when i get out, its a real nightmare with all the grass and trees i have to charge, but what i rly dont understand is that before the update i didnt had any problem with exactly the same graphics... (btw i play on ipad 7th with my graphics at « smooth » and my frame rate at « extreme »)

[gilded arch]

ID : 565864348 please reply

[lost cave]

Plz tell me what to do my I'd froze a while ago how I can get my I'd back

[dry pawn]

Is Payload no more in game?

[gilded arch]

A week ago, my account was banned, and the reason was that a client used an external play party, today I went in to see the response to the ban issue it came up that the reason for the ban was in violation of the user agreement! I want to understand the reason for the ban! ID : 565864348 please reply

[hasty geyser]

@neat quartz
Have you checked with different ISP?

[neat quartz]

What is isp ¿ @hasty geyser

[hasty geyser]

@neat quartz
Internet Service Provider. I mean with different internet connection

[lost cave]

Plz tell me what I should do

I wAnt it back

[neat quartz]

Not for the moment i'd be able to into 4 days @hasty geyser i'll see if there is any difference then

[languid flame]

@dry pawn It will come back soon. You can read patch note.

[polar marsh]

@gilded arch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[languid flame]

@lost cave You have to wait.

[hasty geyser]

@neat quartz
The ping issue is from your ISP. Even if you have 500mbps speed. Check with your ISP

[elfin canopy]

@neat quartz may I have your internet test results? And what device do you use?

[lost cave]

@languid flame
How long I have to wait

[languid flame]

@lost cave 11.10.2020

[neat quartz]

Ok ok wait a few seconds, and as i told i play on ipad 7th with my graphics at smooth and frame rate at extreme @elfin canopy

[vagrant dew]

@elfin canopy i have pasted link of hacker who was promoting hacks in YouTube. His id is shown in that video kindly ban him

[alpine flower]

yo i need to download the update official website and whats the size?

[storm flume]

Hello, @vagrant dew!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fading shore]

Excuse me, can I unlinked Email from my account PUBG now?

[dry pawn]

@languid flame i got the daily RP challenge to play one match in payload 😣

[elfin canopy]

You can change it though, one change in daily missions is allowed.

[alpine flower]

yo i need to download the update official website and whats the size?
yo i got the website but why is it only 672 mb?

[hasty geyser]

Youtube channel featuring pubgm cheating content

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @hasty geyser:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

@fading shore no you cannot.

@alpine flower not sure, but it’s fine I think the size goes up with the in game updates.

how do I accept a request to join the crew? Before I had an option for that, now it's gone, and I can't even invite the player-

[alpine flower]

@alpine flower not sure, but it’s fine I think the size goes up with the in game updates.
@night cloak oh ok thanks

[deep jolt]

Hello I can’t open my game what should I do

[night cloak]

@lost cave you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

@deep jolt do you get a error message of any sort ?

[brave wolf]

@deep jolt in india?

[night cloak]

The game opens in India but get a error message.

[deep jolt]

I am from Egypt

@night cloak

[balmy jungle]

Invisible teammates in the lobby haha

[deep jolt]

@brave wolf

[night cloak]

how do I accept a request to join the crew? Before I had an option for that, now it's gone, and I can't even invite the player-
@night cloak

[deep jolt]

@lime juniper

[night cloak]

and the notification does not appear :/

[brave wolf]

@deep jolttry to turn off on wifi while loading

[deep jolt]

It can’t log in

I have an problem

Look at my video

@brave wolf

What should I do

[brave wolf]

@deep jolt just an network issue try to turn off on the wifi

[deep jolt]

Okay I will try

Thank u

[late stream]

@ everyone my pubg account is hacked can anyone please help me out

[neat quartz]

Sorry for the delay @elfin canopy here is the test of my connection

What i dont understand is that its not that bad

And i had exactly the same bfore thz update

And no lag problem

[alpine flower]

also where to find the launchers in cheer park?

[hasty geyser]

@neat quartz
Bro check with different internet connection

[late stream]

Can anyone help me out getting out my pubg id

[neat quartz]

The other one is even better cuz its optical fiber, so i dont think its a connection problem anyway bro @hasty geyser

[hasty geyser]

@neat quartz
On which server you used to play?

[neat quartz]

Europe

I live in france

[brave wolf]

Can anyone help me out getting out my pubg id
@late stream you lost ur account?

[hasty geyser]

@neat quartz
The latency issue in most cases is from ISP. Any of your friends facing the same issue on the Europe server?

[brave wolf]

@late stream can u still acess ur game?

[neat quartz]

None of them thats why i dont understand @hasty geyser

[bright crater]

Pls unban pubg😩

[late stream]

Yes ilost my account and now I'm unable to access my account

[brave wolf]

@late stream refer 2.8 #faq

[hasty geyser]

@neat quartz
Then it's not the Europe server issue

[ionic sparrow]

Can you save the Death Replays?

[zealous turret]

so since midas got unbanned why cant i?

how is that fair

I didn't even play 1 classic match only arcades and tdms

[brave wolf]

@ionic sparrow no feature yet.but u can save with ur screen recorder.

[ionic sparrow]

doPubg mobile developers realise the more updates they get the more lower devices can’t handle it so why can’t iPhone 6 be able to use lite

[zealous turret]

iPhone 6 is old

don't expect Much

[ionic sparrow]

That’s the point

[zealous turret]

buy a new phone

[ionic sparrow]

wdym don’t expect much

[late stream]

@ GayathriBhanji hum try kiye lakin nhi hua

[ionic sparrow]

Lite is not available for IPhone 6 because it’s still good

[zealous turret]

don't expect iPhone 6 to run pubg well even the lite

[hasty geyser]

@late stream
Try to repair or reinstall

[ionic sparrow]

and “buy a new phone” smh 🤦🏽‍♂️

people play Lite because they have a bad device

[zealous turret]

okay?

buy a. new phone

[ionic sparrow]

are you stupid

[late stream]

@hasty geyser my id hacked

[zealous turret]

iPhone 6 is garbage

buy a new phone

[ionic sparrow]

Have you forgotten about people with lower incomes

[night cloak]

Stop the conversation this is a support channel.

[ionic sparrow]

Next.

[zealous turret]

lmao

[night cloak]

Move channel, won’t be told again.

[zealous turret]

thats why I can run highest graphics on 90 fps

iPhone 6 can't

[brave wolf]

@late stream account safety is in ur hand.we can do nothing.

[late stream]

@brave wolf thankyou behen ji for tha information

[granite estuary]

Lol

[night cloak]

@deep jolt all good?

[sharp onyx]

Please chat in a chat channel. Thank you for understanding

[night cloak]

@granite estuary if you do not require assistance please move.

[hasty geyser]

@late stream
Have you linked with any other social account

@late stream
I mean other than Facebook

[late stream]

@hasty geyser no

[night cloak]

If you cannot gain access to your account, refer to #faq subpoint 2.8.

[brave wolf]

@night cloak Already replied

[night cloak]

I know.

But they’re still going.

[hasty geyser]

@late stream
Then you must try to recover your Facebook account first

[maiden pecan]

When will i get a reply from oubg about unlinking my account because of hakers? Its been 2 weeks

[late stream]

How someone hacked my facebook account @hasty geyser

[night cloak]

@maiden pecan it can take up to 60-90 days, hold tight !

If you cannot gain access to your account, refer to #faq subpoint 2.8.
@late stream

[brave wolf]

How someone hacked my facebook account @hasty geyser
@late stream Account Vulnerability

[maiden pecan]

@night cloak what happens if he deletes my friends or spends my uc?

[night cloak]

@maiden pecan you can talk to in game customer support about that.

[maiden pecan]

70,000 uc in their and he has already spent 2k on planes for himself

F my life

[brave wolf]

@maiden pecan chane uc to battle points also save ur friends uid in notes

[maiden pecan]

But battle points are useless... i need u. For the new hallow akm and m4 😒💔💔

[night cloak]

No don’t do that or you won’t be able to recover them as you spent them not the hacker. Also the bonus shop is disabled at the moment.

[maiden pecan]

Ok thanks

[brave wolf]

U can only recover available uc only

Bonus challenge coming soon.viasy hacker can spend all uc.thats why iam sayed.

[night cloak]

You can try that but that feature may not be available for a few more months.

[brave wolf]

@night cloak see pins

[night cloak]

There’s no ETA it just says soon.

[vapid silo]

Hloo up there I am glitch to report help me

[brave wolf]

@vapid silo #old

[vapid silo]

@brave wolfhloo

can I ask u the question

How to fix mic glitch in ios

[brave wolf]

@vapid silo are u in india?

[vapid silo]

Yes

[brave wolf]

@vapid silo After ban?

[vapid silo]

Yes

[strong valley]

@bold siren @torpid quail please change my nickname- 👑H2H • SĀGĀR👑

[brave wolf]

@vapid silo Ban cause the mic issue .try to repair button.

[vapid silo]

Already tried

I even deleted the game

And redownloaded

[strong valley]

@strong valley ask on #discord
@brave wolf where is support

[night cloak]

@brave wolf he cannot see that channel, it’s fine for it to be requested here.

[strong valley]

@brave wolf he cannot see that channel, it’s fine for it to be requested here.
@night cloak nothing doing

[brave wolf]

Fine

[strong valley]

No channel on this name> And redownloaded
@vapid silo

[night cloak]

@vapid silo change your DNS to 1.1.1.1 you can refer to #faq subpoint 4.5 for further instruction on how to change your DNS.

[brave wolf]

I used 10 graffiti on 2 match but showing 1 😭

@night cloak

[proven crescent]

@brave wolf 1 graffiti every match for 10 matches sometimes it bugs and it doesn’t count at all, if that’s the case just forget the achievement for awhile and come back to eat a month or so later it should work

[eternal arrow]

When will this ranking get refresh?? When will this season clan ranking ends?.

[sick shale]

When season ends

[native coyote]

FPS increased in some devices, FPS decreased in some devices. You did not tell us anything like that, you said that FPS will increase. (I hope the PUBGM team is working on this.) @lime juniper

[proven crescent]

Since nobody knows I guess this is an issue that the devs overlooked coming up with new update... there is no request list for crew I don’t see who has requested to join my crew for me to accept and also there is no friends list or recent teams list this is really annoying because sending BP pulls you back to the top of your friend list from the little slider friends list.
P.S. why posting here not feedback? Maybe I overlooked something and this stuff is actually there I just don’t know about it

[night cloak]

@native coyote -> #old please avoid pinging community members.

[native coyote]

@night cloak why

[night cloak]

@proven crescent I’ll have a look now.

@native coyote the feedback channel is for suggestions complaints etc.

[proven crescent]

@night cloak thank you! Awaiting you response

[native coyote]

I wrote it for him to see. @night cloak

[wet prism]

Hollo

Hello I have a problem with the purchase I have been deducted the amount
and did not get anything I hope to solve the problem as soon as possible
thank you. * My account number is (5452626302) -

• Thanks & regards, *

[night cloak]

@proven crescent could you send a screenshot of the crew screen. Please.

@native coyote it’s a her and she’s busy, please post it via #old.

@wet prism You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[eager pilot]

Any mod here I cant login with Twitter I restarted 3 times still no difference I tried repairing it still it's stuck in redirecting you back to the application.This may take a few moments any solution? (I've waited 20 mins still it's not redirecting)

[timid smelt]

Hello i want support arab

[native coyote]

@night cloak Is it really a woman? I did not know that, so glad I learned.

Sorry "Error 403" 🙂

[eager pilot]

Any mod here I cant login with Twitter I restarted 3 times still no difference I tried repairing it still it's stuck in redirecting you back to the application.This may take a few moments any solution? (I've waited 20 mins still it's not redirecting)
( @night cloak )

[proven crescent]

@night cloak there you are, as you can see there is only the invite button which is lit up (assuming request list would be here too) but it’s not

[night cloak]

@short eagle do you know anything about the crew feature ?

@proven crescent could you wait for a member of staff ? They may know.

[eager pilot]

Any mos?

*mod

[proven crescent]

@night cloak Ofcourse, just tag @me when they respond

[eager pilot]

@short eagle

[harsh mortar]

I want only 20 uc

Any one give me

5788285138

This my id

I know u support me

[heavy vortex]

@harsh mortar no begging.. Please move to discussion channels

[short eagle]

@proven crescent it is a known issue will be fixed soon

[eager pilot]

@short eagle please help me w my issue

[proven crescent]

@short eagle thanks, what about the friend list and recent teams list?

[eager pilot]

I cant login with Twitter I restarted 3 times still no difference I tried repairing it still it's stuck in redirecting you back to the application.This may take a few moments any solution? (I've waited 20 mins still it's not redirecting)

[proven crescent]

Is that an issue? Or is that completely removed? Or there is a way to access which I don’t know

[olive relic]

Fix the lag please

[flat trellis]

where is prime plus subscription window?

[short eagle]

@eager pilot try contacting twitter customer service

[flat trellis]

I can't find it

[coarse turtle]

Hey some hacked my pung account

What can i do

[storm flume]

You can contact the customer service via the game settings, @coarse turtle. Refer to subpoint 5.3 in #faq for further instructions.

[coarse turtle]

Yes i did but they doing nothing

[short eagle]

only customer service can help you

[night cloak]

@night cloak No exact date.

[coarse turtle]

What@night cloak

I wanna get back my account

Hey

[night cloak]

@coarse turtle Stop repeating the same thing, mod already answered your question go message support and wait patiently.

[short eagle]

@proven crescent the friend list was removed

[coarse turtle]

And one more thing

Game is still lagging

In 1.0

[proven crescent]

@short eagle thst sucks, thanks dude, one last thing I wanna ask... bonus challenges, I got a voucher donno wth I am supposed to do with it?

[storm flume]

Please refer to this channel's pinned messages for further information, @proven crescent:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[buoyant dirge]

any admin here can answer me about my question

[sick shale]

@proven crescent Bonus challenge was available for you before the update?

[buoyant dirge]

pls i need admin

i have problem

[proven crescent]

@sick shale I don’t even know what that is, only that I collected a voucher for it from the weekly report thing

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @buoyant dirge. Remember to read through #faq before asking questions in the support channels.

[sick shale]

@proven crescent It's available for specific regions only

[proven crescent]

@sick shale why do I have the voucher then?

[devout sage]

Anyone know where to collect the 25 daily uc for the RP monthly subscription? It doesn’t show up@like it did before the update and I cannot find it....

[sick shale]

@proven crescent Idk, maybe it will be added for more regions in the future, so keep them

[proven crescent]

Okay thank you!

@devout sage if you mean from the prime and prime plus the crown icon to access it is next to your profile pic on the top left of lobby

[devout sage]

Yes that is what I am looking for I will check quick.

[buoyant dirge]

guys

pls anyone here admin can answer me _

[proven crescent]

@devout sage it should be right next to your name on the top left of your screen while in the lobby

[buoyant dirge]

i have facebook account and someone get inside there ..

and he log in my pubg mobile and link Google account ..there ..

then he got my facebook

now i can log in my pubg account with this New link with emai he unlink my facebook account how i can return back my Pubg account pls

[proven crescent]

Another thing @sick shale
My friend who had a bromance connection with me broke off the connection to become bffs but now I don’t see my friend in my list of available people to start connection with

[sick shale]

One moment, I'll take a screenshot for you

[buoyant dirge]

@sick shale yes pls

[night cloak]

Does anyone here knows how to use keyboard legally

[proven crescent]

@sick shale did you break your connection off with this person?

[sick shale]

@proven crescent You cannot connect within 7 days after disconnecting from a friend

[proven crescent]

My friend broke off the connection before the update if it’s any help to know that.
I understand there is a 7 day cooling off period but why is my friend not even in the list? I mean hell it shows people I have 71 synergy with which I can’t build a connection with anyway but it doesn’t show someone I have over 800 synergy with because we broke off a connection?

[buoyant dirge]

@bold siren i have facebook account and someone get inside there ..

and he log in my pubg mobile and link Google account ..there ..

then he got my facebook

now i can log in my pubg account with this New link with emai he unlink my facebook account how i can return back my Pubg account pls

[night cloak]

@buoyant dirge Please refer to subpoint 2.8 in #faq, after youve gained access to your PUBGM account then refer to #faq subpoint 5.3.

@proven crescent wait 7 days he should appear then.

[proven crescent]

@night cloak Okay thank you!
Is there any way to revert the twitter authentication to how it was before? Logging in is so painful when you have multiple accounts

Before it was Sooooooo easy!

[buoyant dirge]

@night cloak look what he doing //

He link google account ..
and do unlink to my facebook

i need right way to contact with services to return my account pls

[night cloak]

@buoyant dirge If you login to your account via facebook the unlinking process should've stopped.

I’ve already told you what to do, refrain from repeating yourself.

[buoyant dirge]

@night cloak no i can log with NEW link email

[night cloak]

What about facebook?

Read there message alp ya nub.

[buoyant dirge]

disabled and i'm contact with they via email to unlock that

but he do unlink my Facebook in the game

[night cloak]

Oh he got your facebook account now he is unlinking,

[buoyant dirge]

@night cloak yes

[night cloak]

Well wait for the unlink and put your new facebook account.

[quasi delta]

Beta PUBG MOBILE next update

[sharp onyx]

@elfin canopy ^

[quiet lion]

Hello , What About GFX Tools?

[storm flume]

Use of unauthorized third-party software or methods, @quiet lion, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[quiet lion]

Ok 👌

[elfin canopy]

The next update date for PUBGM Beta is unknown, @quasi delta.

[tacit night]

When the cheaters reports channel will open?

[quiet lion]

Is there an upcoming update for PUBG MOBILE Global

[native coyote]

@elfin canopy Will freezes occurring on many devices including 7th generation iPad be fixed?

[uncut hill]

It won’t lemme play Sniper training

[elfin canopy]

@tacit night Read the last message in that channel.

[storm flume]

We currently do not have a specific release date for the upcoming update, @quiet lion. Once we do, we will publish further information in #news.

[elfin canopy]

@native coyote have you tried routine repair?

[native coyote]

@elfin canopy Yes

[tacit night]

@elfin canopy they didn't tell when will be open!

[native coyote]

occurred after this update. previously there were no such problems. @elfin canopy

[elfin canopy]

There is no date as of now, it'll be reopened in the near future, @tacit night.

Did you try reinstalling, @native coyote?

[tacit night]

@elfin canopy 👍

[native coyote]

@elfin canopy I try everyhing. This happened after the update. will there be a fix patch?

[night cloak]

@uncut hill have you tried a routine repair?

[elfin canopy]

Please post about it along with a video clip in #old, @native coyote.

Please add the following details;
Your Numeric user identification
Your device
Your country
and the type of network you're using (cellular data/WiFi)

[night cloak]

@dim marten there’s no leaks for RP season 16. And they’re in creates for S15 to my knowledge.

[dim marten]

@short eagle @lime juniper y there is no uaz skin in royal pass 15

[native coyote]

@elfin canopy I will collect them and send them.. thanks

[night cloak]

@dim marten Suggestions are welcomed via #old.

@dim marten please do not ping the community team they’re very busy, plus you’ve already been answered.

[elfin canopy]

Please wait for royal pass to release, @dim marten.

Feedbacks shouldn't be based on rumours/leaks.

@native coyote alright.

[uncut hill]

@night cloak What’s Routine Repair?

[native coyote]

I guess I'll wait for my 6 Hours to complete because I had sent a message before 😄 @elfin canopy

[elfin canopy]

You can always edit your message.

[night cloak]

@elfin canopy is there a #faq for a repair ?

[elfin canopy]

I don't think so.

[night cloak]

@elfin canopy can you explain to Never4K#4835 how to do a in game repair I can’t access the game to explain due to schools banned PUBGM.

[elfin canopy]

@night cloak I was already getting the screenshots.

@uncut hill logout from PUBGM.

Log-in screen > Reapir > Routine repair

[wraith glen]

Is there a problem with the current servers? I seem to lag so hard now

[dim marten]

could anyone get banned for using apk pure apk of pubg mobli @elfin canopy @short eagle

hellow any help ?

[elfin canopy]

We don't recommend using unofficial source to download/update PUBGM, there may be some altering/modification with the file, you never know, @dim marten

[dim marten]

hence there are chances of a possible ban

[elfin canopy]

@wraith glen None reported so far except for you, make sure you've stable internet connection.

@dim marten yes.

[wraith glen]

I see, thanks for your assistance

[dim marten]

i just wanted to know about the reality

[narrow fulcrum]

Do u complete achivements in arcade?

[dim marten]

@elfin canopy please tell officials to add vehicle skin in upcomming rp not in creates the crates suck so much nothing will come out of it except some silver / sticker

[brave wolf]

@elfin canopy downloading from App market(Realme ,oppostore),Galaxy store,Vivo store ,huwaei store is safe?

[sick shale]

@narrow fulcrum what type of achievements

[elfin canopy]

We don't recommend doing that, @brave wolf, only from playstore/appstore and the official website is recommended.

[dim marten]

@elfin canopy how can i get emulator role ?/

[elfin canopy]

@dim marten type .emulator in #481204134859505684

[brave wolf]

Brands store is not official?

[elfin canopy]

@dim marten feel free to post your suggestions in #old.

[night cloak]

http://www.pubgmobile.com/en/event/newera/

this is official.

[elfin canopy]

Well, those are 3rd party app stores, @brave wolf.

[dim marten]

@elfin canopy any other self roles ?

[tight hill]

Does payload 2.0 come out tonight

[elfin canopy]

Just this one,@dim marten. You can read #735483472432594994 to know more about level roles and then there is server booster role.

[night cloak]

@tight hill i don't think theirs been an official announcement yet its coming soon.

[tight hill]

Ok thank you.

[dim marten]

@elfin canopy

what are the req for content creator role

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @dim marten. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[brave wolf]

@elfin canopy modifyed game file only lead to ban.there is no matter where to get it.iam a right?but may be some websites have modified game

[narrow fulcrum]

@sick shale kills with weapon

[elfin canopy]

Yes, @brave wolf, anything that alters or modifies in-game file will lead to ban.

There are other things which lead to ban as well, I didn't quite get you, what are you trying to say?

[sick shale]

@narrow fulcrum it counts in Quick Match mode

[night cloak]

@wheat pawn you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

[narrow fulcrum]

@sick shale in what

[sick shale]

Arcade > Quick Match

[brave wolf]

@elfin canopy reason im sharing my game with my friends .friends got fear about this a YouTube video.thats why i am asked.

[elfin canopy]

I believe they can use playstore/appstore to download the game, that option would be better.

[brave wolf]

Yep but They dont have internet.i downloaded from official website i share excat files i have.

[granite vale]

Hi can any one please help me

My account is hacked

Since 20/8/2020

[night cloak]

Can you still access your account ?

[granite vale]

No

I contacted the customer service on the game’s many times

[night cloak]

@granite vale please refer to #faq subpoint 2.8

They cannot help you if you don’t have access to your account.

You’ll need to gain access to it again.

[white lodge]

They are playing together in 1v1

[fallen furnace]

Help me pls

[night cloak]

@white lodge please use the in game report feature.

@fallen furnace how may i help?

[fallen furnace]

@night cloak I want the port number consisting of 4 digits to create a port for the game to reduce the ping. I have searched a lot and it turns out that I can only obtain it through technical support

[lethal sinew]

What happens after 7 days i unlink my account? Can i link another? (like my twitter)

[granite vale]

Any one knows what can I do to get my account back??

[eager wing]

pubg is getting crashed

i got banned with kd 2.01 lol

[granite vale]

My account is hacked since 20/8/2020

And I contact the cs on the game many times

[brave wolf]

@eager wing against ToS will ban in 0.1K/D

[storm flume]

You can contact the customer service via the game settings, @granite vale. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@lethal sinew yes you can.

@fallen furnace Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[lethal sinew]

[eager wing]

my mind will blow up for this dumb things in pubg

[granite vale]

I did many times contact the c s on the game but I don’t get any answer

[night cloak]

@eager wing Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the response.

@granite vale as I’ve already said they cannot help you if you cannot access your account.

Refer to #faq subpoint 2.8 to regain access.

[granite vale]

Who can help me then

I spend to much money on this account

???!?

[night cloak]

If you have lost access to a social media account that is linked to you game account, PUBG MOBILE is unable to assist in recovering said access. Contact the customer service of the respective social media channel for further assistance, @granite vale.

[eager wing]

yep i spend alot of money too but got banned for no reason

[fallen furnace]

@night cloak Do not worry, this is a method presented by the Internet company that supports me. It does not have any fraudulent methods, but rather it is safer.

[short eagle]

@eager wing file a claim

[night cloak]

please refrain from repeating yourself, @granite vale.

@fallen furnace Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4.
­this?

[fallen furnace]

@night cloak yes

@night cloak Is this the port number?

[night cloak]

im not sure what port is.

[fallen furnace]

@night cloak Is this the port that the game uses to establish a connection?

[night cloak]

@celest shadow

[brave wolf]

Nope.its for DNS connection> @night cloak Is this the port that the game uses to establish a connection?
@fallen furnace

[fallen furnace]

@celest shadow hi.. Help me pls

[night cloak]

hes coming.

[fallen furnace]

Ok@night cloak

[celest shadow]

Yes, @fallen furnace?

[fallen furnace]

@celest shadow I want the port number consisting of 4 digits to create a port for the game to reduce the ping. I have searched a lot and it turns out that I can only obtain it through technical support

Port of the game

[celest shadow]

I'm not sure of any "port" numbers but I do know of DNS numbers that can help with your ping, @fallen furnace.

[autumn karma]

Till now didn't get my UC back? Battle coins redemption issue

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @fallen furnace. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@autumn karma the team are aware of the issue, theyre working on it.

[brave wolf]

@fallen furnace if u can provide screenshot where u to enter the port number?

[celest shadow]

Please refer to the mentioned message from the bot.

[eager wing]

whats the point of this ?

[autumn karma]

@night cloak thanks a ton

[brave wolf]

@eager wing 2month ban

[polar marsh]

@eager wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallen furnace]

@brave wolf

[celest shadow]

@fallen furnace, those are DNS numbers.

[fallen furnace]

@celest shadow Ok, what are the numbers

[night cloak]

ive already provided those numbers @fallen furnace.