#questions

1 messages · Page 1033 of 1

serene fractal
#

@atomic trout noob jio

hidden echo
#

Bonus challenge option not showing

iron basin
#

@lime juniper first lolzzz and now midas is unbanned,are you guys letting cheaters play coz they are content creators???

tepid rock
#

After the update, it mest up my layout and now it thinks that Im playing on ipad or something (all the texts, healtbar and lobby look like I would be playing on ipad) even tho I play with phone. Now the buttons are too small for me to play well

little sail
#

@proper pelican up left friend list

atomic trout
#

@serene fractal that's why pubg blocked on jio api use other network

hollow dust
#

Exuse me all, do using VPN will cost my account in danger ?

proper pelican
#

@proper pelican up left friend list
@little sail but is just list them on left side of screen on column like before to, but is not opening a page full screen with friends anymore after the update?

hardy galleon
#

Tencent banned in India, USA next. Looking forward to Tencent getting banned in usa.

glacial bramble
#

@glacial bramble go to

https://www.pubgmobile.com/

you will see DOWNLOAD button located in top off your screen

its official
@vagrant onyx lol i opened game and played training ground, it's working without any issues

hollow dust
#

I'm not from India or USA

glacial bramble
#

But i downloaded it from insta pubgmobile that give link there in status @vagrant onyx

hardy galleon
#

USA bans Tencent, pubg mobile gets back under krafton control, only Us ID and ip can log into NA server, arab hacker problem solved.

languid rapids
#

Force close, routine repair nor reinstalling the game did anything to fix FPS or the option to select it in setting on a device supporting 120fps

green belfry
#

When will we get pubg in play store

vagrant onyx
#

@vagrant onyx lol i opened game and played training ground, it's working without any issues
@glacial bramble good luck
and you are welcome

glacial bramble
#

@glacial bramble he downloaded straight from website bro no need to use vpn for that. U want u open the apk and play if u get banned dont come crying here
@half cedar it's working perfectly for me, i didn't face any issues

vagrant onyx
#

But i downloaded it from insta pubgmobile that give link there in status @vagrant onyx
@glacial bramble yes thats also official

hollow dust
#

Guys using vpn is cost my account in danger ?

vagrant onyx
#

Guys using vpn is cost my account in danger ?
@hollow dust

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

green belfry
#

Downloading from tap tap any problem @everyone

dusky bronze
#

Network error while logging in?

hollow dust
#

@vagrant onyx thanks

ocean arch
#

How much time will it take to get the feedback for video investigation ( any estimation)?

marsh sage
#

Is PUBG updated on app store already

vagrant onyx
#

Is PUBG updated on app store already
@marsh sage yes

marsh sage
#

Is this server owned by PUBG Corporation or tencent

crystal tinsel
#

Drop frame 😐

marsh sage
#

Is this server owned by PUBG Corporation or tencent

next wagon
#

No

hard oxide
ocean arch
#

@hard oxide allow if u want to update game on mobile data

hard oxide
#

How tho???

wheat pawn
#

new update no 90 fbs !?

vagrant onyx
#

@hard oxide its say download is paused because wifi is disabled

sacred aspen
#

Since i am using an ios devise and changed my region to update the game will this result in a id ban because i ak from india?

ocean arch
#

@wheat pawn your phone must must have a 90 hz refresh rate

hard oxide
#

@hard oxide its say download is paused because wifi is disabled
@vagrant onyx
I use data

vagrant onyx
#

@hard oxide try to go in internet cafe and download pubg mobile resource from there

fiery chasm
#

i have samsung s20+ but i didn't get 90 fbs option. Do you guys now any thing about that.

weary flame
#

@sacred aspen i wouldnt recommend using a vpn since your india many ppl have said their account have gotten banned for 10 years etc, u can try but its not recommended unless you are willing to risk your account

wheat pawn
#

not phone i'm pc @ocean arch

hard oxide
#

Will hotspot work?@vagrant onyx

wise echo
#

@sacred aspen i tried this in my another phone with seprate id .. it is working fine.. but I didn’t try that with my main id bcz i dnt want to take any risk with that

vagrant onyx
#

Will hotspot work?@vagrant onyx
@hard oxide maybe , maybe not

sacred olive
#

hii

sacred aspen
#

@weary flame i didnt use vpn but instead just chaged the region in the app store

vagrant onyx
#

@sacred olive hey state your issue ?

weary flame
#

@sacred aspen if u have a 2nd account i would suggest trying it out with that first before using it on your main account u just need to be careful because u dont know if u can get banned

sacred aspen
#

@weary flame thank you

wise echo
#

@weary flame @sacred aspen exactly.. i did this.. i will see some days with seprate id if it works fine den i ll go for main one

weary flame
#

Yh best to not risk your main account for now until india has been resolved succesfully just use a 2nd account if u really want to play pubg

vagrant onyx
#

@sacred aspen if u have a 2nd account i would suggest trying it out with that first before using it on your main account u just need to be careful because u dont know if u can get banned
@weary flame good idea , but he might get his acc suspended later time , cause of india banned pubg mobile

weary flame
#

Yh thats what i mean Yore if they really want to play pubg then use a 2nd account and try it out but just dont use a main account for the time being

wise echo
#

@vagrant onyx yaaa so it is better to go safe.. use secondary account

sacred aspen
#

@vagrant onyx approximately how long would a account suspension be?

vagrant onyx
#

@vagrant onyx approximately how long would a account suspension be?
@sacred aspen 10 years

wise echo
#

@sacred aspen may be for 10 years

sacred aspen
#

Damn

wise echo
#

@sacred aspen dnt take any risk with main id.. until issue will resolve and it will available on app store and play store

merry kiln
#

Guys anyone using ipad mini 5 here?

sacred aspen
#

@sacred aspen dnt take any risk with main id.. until issue will resolve and it will available on app store and play store
@wise echo im using a second id but for me pubg is still there on the app store for me

vagrant onyx
#

@sacred aspen on india store its removed

wise echo
#

@sacred aspen did yu change region or using any vpn.?

vagrant onyx
#

You can still find it on your purchase

sacred aspen
#

@wise echo i changed the region that is it

vagrant onyx
#

@wise echo i changed the region that is it
@sacred aspen if you change region you will see it

wise echo
#

Thats y it is showing..

vagrant onyx
#

@wise echo i changed the region that is it
@sacred aspen if government banned ISP , you will cant play anymore

rich notch
#

@Piston @sober the item you are attempting to purchase could not be found
when purchasing prime plus in pubg

prisma heron
#

I have ipad pro 2017 but idnt have 90fps why?

storm flumeBOT
#

You can contact the customer service via the game settings, @rich notch. Refer to subpoint 5.3 in #faq for further instructions.

vagrant onyx
#

There is a reason behind this @sacred aspen
to protect the of india country and data of the user

merry kiln
#

Guys anyone using ipad mini 5, I'm having issue with the audio quality in pubg.btw which earphones u use?

night cloak
sacred aspen
#

@vagrant onyx the region was default set to united states because my dad originally bought this phone there so i dont se that there should be a problem

vagrant onyx
#

@sacred aspen okey

vestal agate
#

@vagrant onyx give me emulator role

storm flumeBOT
vagrant onyx
#

@vestal agate done

vestal agate
#

@vagrant onyx tnx

robust geyser
#

@vagrant onyx voice communication is not working. i cant hear teammates or even randoms this is not due to update what should i do?

vagrant onyx
#

@vagrant onyx voice communication is not working. i cant hear teammates or even randoms this is not due to update what should i do?
@robust geyser was it working before the update ?

old crypt
#

How can i redeem my bonus challenge point??

robust geyser
#

no for 3 days it didnt work before the update

thanks

vagrant onyx
#

no for 3 days it didnt work before the update
@robust geyser try to change DNS maybe

quiet mirage
#

After I did the update, I lost 46 points on my main server I rank up on.

storm flumeBOT
#

Please refer to subpoint #4.5 in #faq for further information, @robust geyser. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant onyx
muted cobalt
#

@night cloak bro login from new version

vagrant onyx
#

After I did the update, I lost 46 points on my main server I rank up on.
@quiet mirage you land and die early you lose a lot of point
as your on high tier

night cloak
#

@muted cobalt you tinks I am stupid or what🤣

muted cobalt
#

@muted cobalt you tinks I am stupid or what🤣
@night cloak lol maybe 😂😂

quiet mirage
#

I haven't played a game yet. Before the update I had 4100 points, after I had 46 points less that before.

night cloak
#

@muted cobalt 🤡🤡

wheat pawn
#

90 FBS not work < pc gaming

winter wasp
#

how to enable 90 fps or UHD graphics in s20+ ? exynos variant

fervent furnace
#

My account was stolen. Help me.

old crypt
#

How can i redeem my bonus challenge point plz help... Someone has hacked my id and send my 100 uc pls help

night cloak
#

can i update pubg by tap tap or 3rd party app

fervent furnace
#

My account was stolen. Help me.

old crypt
#

@old crypt plz help

ocean arch
#

@fervent furnace use ingame customer service for account related issues

night cloak
#

can i update pubg by tap tap or 3rd party app
@night cloak can anyone tell me please

fervent furnace
#

@ocean arch
please help very urgent

ocean arch
#

@night cloak u can download pubg apk from official website

vagrant onyx
#

My account was stolen. Help me.
@fervent furnace contact social media support for try to recover your account

pure raft
#

Hello, Ultra HD on my iPhone X always write coming soon but on my iPhone 11 Pro it opens gives me ultra frame rate. And I have seen some andriods like Redmi having ultra hd with high frame rate so I believe X should Have something like that with high or ultra frame. And both the X and 11 pro are 60fps

old crypt
#

@ocean arch plz help me

wild plinth
#

Hey where can I have PUBGM INDIA DISCORD server link

ocean arch
#

@old crypt use ingame customer service for account related issues and uc lost issue we can't do anything here

vagrant onyx
#

@pure raft set lower frame rate and try to do ultra hd

fervent furnace
#

@ocean arch
I cannot recover my social media account

pure raft
#

@vagrant onyx it doesn’t even give me access to the ultra Hd option so how do I set lower frame rate in it? Once I click ultras HD I get coming soon. PS I have repair and uninstall the game.

vagrant onyx
#

@pure raft okey
Wait for sometime

brittle radish
#

There is a problem while trying to login with google play, (network error) from few months, any solution

vagrant onyx
#

@pure raft maybe its does not support

#

@vagrant onyx it doesn’t even give me access to the ultra Hd option so how do I set lower frame rate in it? Once I click ultras HD I get coming soon. PS I have repair and uninstall the game.
@pure raft ask someone who have iphone 8 ( if they can run ultra hd )
iphone 8 + iphone x should have the same CPU power

kind cairn
#

@ocean arch can u share us the link for PUBGM apk

ocean arch
#

@indigo kernel don't give ur personal information to any 3 rd party apps and sites protecting ur social media account is your own responsibility contact ingame customer service for account related issues

pure raft
#

@vagrant onyx ok i will confirm from a friend when he updates.

fervent furnace
#

@ocean arch
I cannot recover my social media account

vagrant onyx
#

@vagrant onyx ok i will confirm from a friend when he updates.
@pure raft anyway when i get more info about this will let you know
you might see it there after and maybe you will not see it

frigid crypt
kind cairn
#

@indigo kernel don't give ur personal information to any 3 rd party apps and sites protecting ur social media account is your own responsibility contact ingame customer service for account related issues
@ocean arch happened with me too no action was taken

frigid crypt
#

When i open the game it says please enable storage access and I've already enabled it but still the game do not work... U can see the pic above

ocean arch
#

@frigid crypt make sure u have enough storage in your phone also try clearing cache

robust geyser
#

@vagrant onyx using a dns changer worked! can you explain how did that help?

my voice communication was not working before

vagrant onyx
#

@frigid crypt rest device settings || your device might be rotted and causing this issue ( and that case if that not help ) do factory rest > wipe date ,
than try again
And make sure you have good connection

kind cairn
#

How do i update PUBGM in India?

devout geode
#

No way, @kind cairn. PUBGM is banned in India.

frigid crypt
#

@ocean arch dude do u have brain?

I have enough storage

vagrant onyx
#

@vagrant onyx using a dns changer worked! can you explain how did that help?
@robust geyser maybe your game could not connect to the game server voice
Like its good blocked in your area that you are on

ocean arch
#

@kind cairn download apk from official website

kind cairn
#

@ocean arch not available

frigid crypt
#

Guys i downloaded obb and apk and moved the file into obb and installed the apk and then when I open it it says downloading resources wtf is going on

left flicker
#

Taptap

ocean arch
#

@kind cairn what not available?

kind cairn
#

@ocean arch apk n obb file
Can u share me the link

night cloak
#

my device supports 90 fps(galaxy s20 ultra ) But it doesn't show me in the options

frigid crypt
#

@ocean arch hellooooiiiiiiooooo

robust geyser
#

@vagrant onyx thanks anyways man i went through the hassle to reinstall the game today and i was about uninstall it but dns changing helpedYaay winner pubgm_op

devout geode
#

Enable it in device settings first, @night cloak.

kind cairn
#

@indigo kernel PUBGM discord won't help you leave the hopes
Same happened with me....

frigid crypt
#

@ocean arch don't u see my messages?

#

I downloaded apk n obb and the moved the file into apk and installed apk and the opened the game and then it says downloading resources wtf is going on here

night cloak
#

Enable it in device settings first, @night cloak.
@devout geode I did 😭

ocean arch
#

@frigid crypt did u downloaded from official website?

frigid crypt
#

@ocean arch what kind of official websites do u mean bro

boreal cedar
ocean arch
#

@frigid crypt pubg mobile official website u might have downloaded from some third party site

boreal cedar
#

Is this the official site?

misty shoal
#

hello guys

i try to transfer my point in bonus challenge to uc but she said event is over

i can't change my region in pubg 180Days

When will the event open again?

ocean arch
#

@indigo kernel we can't do anything with account related issues contact ingame customer support or the support of the social media account that was hacked

misty shoal
cobalt axle
#

Hey i m from india i had downloaded app and resources from app itself now i m able to play pubg i will get b** or not?????

ocean arch
#

@misty shoal event is over and will be back in 1 or 2 nd week of s15

misty shoal
#

@ocean arch But I can play in it but I cannot change points

My friend has another country and can transfer points

boreal cedar
#

Is this the official site?
@boreal cedar

Please tell me someone

ocean arch
#

Bonus challenge is still going but redemption event is over it will be back soon@misty shoal

frigid crypt
misty shoal
#

@ocean arch in india only ?

night cloak
#

Fix the titles

ocean arch
#

@misty shoal no everywhere. ( Where the bonus challenge is available)

night cloak
#

Is it true

runic lichen
#

i have a video report against a cheater where I have to submit it?

storm flumeBOT
#

Hello, @runic lichen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

misty shoal
#

@ocean arch change the religion to any country in afrique or tailland or indonisia

night cloak
#

@boreal cedar yes its official server madam

frigid crypt
dawn remnant
#

748968836660854917 this discord I'd is hacker he scammed me in the name of pubgm support.

Never trust anyone

misty shoal
#

I have a brother's phone that can still change points + There are a lot of YouTube videos that say solving a problem is changing a region
@ocean arch

ocean arch
#

@misty shoal redemption event is over everywhere changing region will not help wait patiently until it returns

boreal cedar
#

@boreal cedar yes its official server madam
@night cloak

Can i update my account from this site?

ocean arch
#

@misty shoal you can try it tell me if it works

vernal geode
#

كيف الغي ربط الفيس بوك باللعبة

storm flumeBOT
#

Please do not use languages other than English, @vernal geode. Refer to #735483472432594994 for regional communities.

night cloak
#

@boreal cedar msg me personally i will tell u how update without not getting banned

misty shoal
#

i can't just change a country for India yesterday I have to wait 180 days
@ocean arch

ocean arch
#

@misty shoal it is not going to work as i told u event will be back wait patiently

shut quiver
#

Can someone tell me what happened to bonus challenge? Its disspare after new update

glass flare
#

Where are the photos saved in emulator from ingame photo feature?

misty shoal
#

@ocean arch but why only rigion india

fiery chasm
#

Hey!
When the 90fbs option gonna appear on the samsung s20 plus the phone have 120 fbs screen.

kind cairn
#

@everyone
Account is getting ban for 10years if u download apk from official website
Many people have faced this

ocean arch
night cloak
#

@kind cairn that was an glitch

glossy sable
#

Can you show me screenshots, @dawn remnant?

compact pecan
#

How to update pubg in ios

frigid crypt
fiery chasm
#

Can some body answer plz

fresh cloak
#

tencent emulator is currently not supported?

compact pecan
#

In ios bro any idea

shut quiver
#

@ocean arch what reigen you use?

frigid crypt
#

I sent tow screen shots and my problem scroll up please somone help

dawn remnant
#

@glossy sable I will give you recording in dm

glossy sable
#

What do you mean by "recording"?

ocean arch
#

@frigid crypt make sure u downloaded from official site

mint bluff
#

I have friend got ban with out any reason , who he should contact to remove the ban?

night cloak
#

@frigid crypt im posting a video on regarding how to update pubg in india it help in all your query do Subscribe my channel and solve your prblm easily link in my bios

vagrant forum
#

@frigid crypt, please re-install from official sources.

frigid crypt
#

@ocean arch give me linke

vagrant onyx
#

Can some body answer plz
@fiery chasm you have to wait for sometime

exotic palm
#

@mint bluff do you belong to India and did you update to 1.0 via external sources?

broken quail
#

@vagrant forum Bro they all are downloading from app which lead them to ban so remind them not to download from thirdparty app

ocean arch
#

@mint bluff all accounts ban are justified however if u still think u were wrongfully banned use file claim button that is the only thing u can do

fiery chasm
#

@vagrant onyx How much a week a month a year?

frigid crypt
#

@vagrant forum and why would do this?

mint bluff
#

No he is located in Germany

fresh cloak
vagrant onyx
#

@vagrant onyx How much a week a month a year?
@fiery chasm no timing

vagrant forum
#

I already warned people earlier today, @broken quail. Seems like they don't want to listen.

exotic palm
#

@night cloak 🔥

fiery chasm
#

@vagrant onyx Ok thanks for answering.

broken quail
#

Please listen to moderators dont do by your own your account may get ban

vagrant forum
#

@frigid crypt, installing from 3rd party sources is not recommended.

night cloak
#

It was just an glitch don't be affraid

cobalt axle
#

Hey , if i download pubg app from pubgm insta story then i download resources from app itself may i get ban???? Btw i m from india so.......

frigid crypt
#

@vagrant forum I have the obb file and I've waited 4 hours only to download it so u r telling me to download this shi%# again

ocean arch
#

@cobalt axle @frigid crypt download from here https://www.pubgmobile.com/en-US/m/

vagrant forum
#

Install from Play Store/App Store or from the official website.

fresh cloak
storm flumeBOT
#

Please do not use languages other than English, @fresh cloak. Refer to #735483472432594994 for regional communities.

frigid crypt
#

@vagrant forum 8 can't install it from app store or play store

ocean arch
#

@frigid crypt i sent link download form there

thorny grove
#

How to have ultra HD on setting graphic

vagrant forum
#

It's only available on some high end devices, @thorny grove.

cobalt axle
#

@night cloak he is doing his own promotion easily

frigid crypt
#

@ocean arch why is the apk zie 600 mb?

shut quiver
#

@ocean arch bro what region you use?

vagrant forum
#

It downloads the rest of the files in-game, @frigid crypt.

mint bluff
ocean arch
#

@frigid crypt apk size is small u will do additional download inagame

vagrant forum
#

Ask him to use the file claim button, @mint bluff.

night cloak
#

@cobalt axle no bro lots of people have compain so m here to help thm and answer all your questions in hindi

frigid crypt
#

@ocean arch in game while in ui or before I open it and see the RP?

vagrant forum
#

It would be similar to the in-game patches, @frigid crypt. When you open the game it will start downloading the files.

night cloak
#

So u can easily understand it

mint bluff
#

@vagrant forum ok thanks we will try

broken quail
#

@vagrant forum Why ban coming because of differences in 32 or 64 bit like Android 9 support 32 bit Android 10 64 bit version mismatch causing ban so install from playstore only it gives you correct version remind them niko thanks

vital wraith
frigid crypt
#

@vagrant forum and how much the size of in game additional file?

vagrant forum
#

Around 1.2GBs total, @frigid crypt.

night cloak
#

@vagrant forum sir i am from india can i update pubg from ur official website

vagrant onyx
#

@vital wraith you can customize them

frigid crypt
#

@vagrant forum I can't do this I can't 😭

strong sinew
vagrant forum
ocean arch
#

@vagrant forum any estimated date when will video checking will start giving investigators role?

vagrant forum
#

@strong sinew, please report it in #old.

night cloak
#

@vagrant forum sir pls make sure that i will not get bannd

vital wraith
#

@vagrant onyx how?

broken quail
#

@strong sinew rendering mostly comes from ping

frigid crypt
#

@strong sinew bro I'm using 4gb ram phone and this shi%'%@# still happens to me

vagrant forum
#

They have already started giving the investigator role, @ocean arch.

strong sinew
#

@strong sinew bro I'm using 4gb ram phone and this shi%'%@# still happens to me
@frigid crypt same, I'm also 4gb user

vagrant forum
#

Please do not bypass the chat filters, @frigid crypt.

vagrant onyx
#

@vagrant onyx how?
@vital wraith might look for that later
maybe tomorrow

night cloak
#

@vagrant forum sir pls make sure that i will not get bannd

frigid crypt
#

@vagrant forum why don't u talk to devs who always say we fixed @%@:@: and the problem still the same

broken quail
#

@everyone you all should coordinate with mods because they work 24/7 to help you all they will provide you correct information regarding everything kindly listen them

blissful kelp
#

Is any problem for Indians who updated there pubg mobile from browser

vagrant forum
#

@night cloak, you won't get banned if you download from official sources.

eternal arrow
#

@blissful kelp for me not yet

night cloak
#

@vagrant forum ok thanks 😊❤🌹

vital wraith
boreal cedar
blissful kelp
#

@eternal arrow one of my frnd account has been baned when he updated from browser

eternal arrow
#

@blissful kelp i have also heard but for me still working good though i am still worried 😅

broken quail
#

@sudden tinsel

blissful kelp
#

@eternal arrow from which website have you updated

night cloak
#

@vagrant forum sir that Web site is not opening

eternal arrow
#

@blissful kelp apkmirror

boreal cedar
#

Why is it showing this
@boreal cedar
Please help me someone :(

blissful kelp
#

@eternal arrow same me too

night cloak
#

@boreal cedar is n glitch

torpid plume
#

No points in arenaa is there a fix possible?

boreal cedar
#

@boreal cedar is n glitch
@night cloak

How can i fix this?

sudden tinsel
#

@broken quail 1 minute timerconfused_duck

broken quail
#

Yes bro so that no spam all problem can be solved

night cloak
#

@boreal cedar can u pls dm me I'll 1000% sure that I'll slove all your queries

boreal cedar
#

@boreal cedar can u pls dm me I'll 1000% sure that I'll slove all your queries
@night cloak
I have texted you

sick shale
#

@torpid plume Event has ended

tawdry glade
#

Honor And Huawei resolution problem ... Some tips for fix IT?

torpid plume
#

No it says 9th and its sept 8th and mode is avalible for plau

foggy pine
#

When is crew challenge coming?

white canopy
steel pond
#

I keep getting 10 minutes timeouts what can I do ?

ocean arch
#

@night cloak use thishttps://www.pubgmobile.com/en-US/m/

night cloak
sick shale
#

@torpid plume Where, post a screenshot

celest shadow
#

@night cloak, sad times.

ocean arch
#

@white canopy u can't do now u have to watch the video on spawn island before update

white canopy
#

@white canopy u can't do now u have to watch the video on spawn island before update
@ocean arch alredy done that mate

night cloak
#

@ocean arch nope

#

@steel pond time outs or bans? Please share a screenshot.

celest shadow
#

@white canopy, it is bugged I believe. Kindly report it in #old, please include the following:

▫️ Numeric user identification
▫️ Device
▫️ Region

vagrant onyx
#

@night cloak tomorrow its end 00:00 UTC

vapid badge
#

Game is taking alot of time to update on ios

weary flame
#

Its your internet connection sasuke mine downloaded in 10 secs

night cloak
#

Do you mean today.

@torpid plume the reason you cannot gain points it’s more then likely working the same as ranked classic when it’s got 1-2 days left they stop point gains.

white canopy
#

@white canopy, it is bugged I believe. Kindly report it in #old, please include the following:

▫️ Numeric user identification
▫️ Device
▫️ Region
@celest shadow its not bugged i belive
i alredy finished the 1st one
After u download the game i saw the video
but what other videos do i watch that is in the spawn island as it says so

steel pond
#

I didn’t take a ss when it happened but all it said was “will unlock 8-8-2020” and the times was 10min so like if it was 13:25 it would let me in at 13:35 , 10 min after

hollow pumice
#

It’s been 9 hours my internet is fine why this game not updated still

vapid badge
#

Shop of India bonus challenge has not been fixed even now after the update. Can you please tell when it will be fixed?

night cloak
#

OMG this update so SO BAD! Loads of lag desynchronise and it’s just HORRIBLE! And audio is messed up

white canopy
#

Theres needs for a patch update for sure

ocean arch
#

@night cloak scope on is also messed

vapid badge
#

Shop of India bonus challenge has not been fixed even now after the update. Can you please tell when it will be fixed?
@vagrant onyx

upbeat peak
#

Why rog phone 2 (Snapdragon 855+) doesn't have 90fps even phones with low processor have 90fps support

night cloak
#

@ocean arch yeah typical pubg make crappy updates we didn’t ask for.

steel pond
#

Device must have 90hz refresh rate to support 90fps

ocean arch
#

@upbeat peak your phone must have 90 hz refresh rate

hollow pumice
#

OMG this update so SO BAD! Loads of lag desynchronise and it’s just HORRIBLE! And audio is messed up
@night cloak its been 9 hours our games are not even updating yet our internet is fine and everything else is downloading normally but pubg

halcyon nacelle
#

Mine doesn't show 90 fps ,i got 120 hz display ,855+ ,8 GB ram

upbeat peak
#

Rog phone supports 120fps
It is a gamming phone

torpid sand
#

اووول

storm flumeBOT
#

Please do not use languages other than English, @torpid sand. Refer to #735483472432594994 for regional communities.

night cloak
#

@steel pond please refer to #faq subpoint 4.11

sacred olive
#

heyy

night cloak
#

@night cloak please provide your feedback via #old.

Hello, @sacred olive how may I be of assistance?

steel pond
#

Yo thanks , hopefully it will solve the issue

night cloak
#

@glad wyvern not sure what you want me to tell you, it’s a network error try changing connection.

glad wyvern
#

Still not solved

vagrant onyx
#

@glad wyvern where you from

glad wyvern
#

India

hollow timber
#

Will people whose account got banned today can get back their account?

night cloak
#

@hollow pumice may I ask where you downloaded the update from ?

@glad wyvern are you aware the games banned in India and that’s why you cannot login?

@hollow timber Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the response.

vapid badge
#

@vagrant onyx Shop of India bonus challenge has not been fixed even now after the update. Can you please tell when it will be fixed?

glad wyvern
#

From pubg official site

shy mist
#

@glad wyvern What's ur problem tell me I'll Help

hollow timber
#

Everybody knows that those account got banned because of glitch.

night cloak
#

@hollow timber then yes they should be unbanned.

shy mist
#

@vapid badge Bonus challenge Redemption will be closed for Week 1 and 8 of the season... Henceforth it might reopen on 21st of month

vagrant onyx
#

@vagrant onyx Shop of India bonus challenge has not been fixed even now after the update. Can you please tell when it will be fixed?
@vapid badge its might related to the event has ended in new update
or maybe cause of indian ban pubg mobile

#

Everybody knows that those account got banned because of glitch.
@hollow timber using gltich/bug to kill enemy get account suspended

eternal arrow
#

Bonus Challenge shop will be refreshed on new season 🙃

hollow timber
#

We all can just contact now and hope 😢

night cloak
hollow timber
#

@vagrant onyx that glitch was in server that got everyone banned. We used official apk.

celest shadow
#

Kindly contact the in-game customer service for further assistance, @hollow timber. If it was falsely suspended, then the ban will be lifted.

hollow pumice
#

@hollow pumice may I ask where you downloaded the update from ?

@glad wyvern are you aware the games banned in India and that’s why you cannot login?

@hollow timber Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the response.
@night cloak apple store brother

vapid badge
#

@vagrant onyx It’s been 9 hours my internet is fine why this game not updated still on ios

night cloak
#

@night cloak please post glitches via #old.

#

K

hollow pumice
#

Everyone on fb is crying about it because of this freaky update its been more then 9 hours for few people game is not updating neither on data nor on wifi and also speed of internet is fine for all of us no help from so many hour nobody reported about it or solved this issue @night cloak

glad wyvern
#

@night cloak > @glad wyvern What's ur problem tell me I'll Help
@shy mist how to login

shy mist
#

@glad wyvern Have u downloaded the file from official website?

hollow pumice
#

Am stuck on this place for at least last 6 hours now> Everyone on fb is crying about it because of this freaky update its been more then 9 hours for few people game is not updating neither on data nor on wifi and also speed of internet is fine for all of us no help from so many hour nobody reported about it or solved this issue @night cloak
@hollow pumice

night cloak
#

@glad wyvern simple bhai wifi connect kar. Fix

glad wyvern
#

@glad wyvern Have u downloaded the file from official website?
@shy mist yes from pubg ig stories link

vagrant onyx
#

@vagrant onyx It’s been 9 hours my internet is fine why this game not updated still on ios
@vapid badge log out of your apple id and do rest all settings from your device than log back in and try again

shy mist
#

@glad wyvern Did u download all 15 necessary files after installing of that apk?

hollow timber
#

Everytime when they roll out update some problems occur, but this people are getting banned for no reason

hollow pumice
#

@vapid badge log out of your apple id and do rest all settings from your device than log back in and try again
@vagrant onyx didn’t helped tried that already

glad wyvern
#

@glad wyvern Did u download all 15 necessary files after installing of that apk?
@shy mist yes i did

waxen wolf
#

My device supports 120 Hz refresh rate but I didnot get 90 fps option. Why?

shy mist
#

@lime juniper Reduce timeout for 10-20secs pls
@glad wyvern can u send screenshot at what point ur stuck after these steps?

hollow timber
#

@glad wyvern your account got banned too?

normal fulcrum
#

@waxen wolf Not all device supports 90fps

#

@glad wyvern Contact your ISP

#

@shy mist Do not ping Community team. Stat your issue and someone will help you

hollow pumice
#

@normal fulcrum can u pleAse read above about update on ios

hollow timber
#

Please everyone inform if any thing new comes up regarding account ban

glad wyvern
#

@glad wyvern your account got banned too?
@hollow timber nope just couldn't login after update

shy mist
#

@glad wyvern if u r using JIO, u have to contact them !

waxen wolf
#

Devices with 120 Hz display can support 120 fps. 90 fps is kids play

normal fulcrum
#

@hollow pumice Try rebooting your device

glad wyvern
#

@glad wyvern if u r using JIO have to contact them!
@shy mist ok thanks

night cloak
#

@glad wyvern Network error, login filed. Please check your network settings.

Wifi connect kar le ho jayega mera bhi aisa problem aaya tha

hollow pumice
#

Already did that brother also sign out and sign in again as well even cancelled and reinstalling it but still it’s same> @hollow pumice Try rebooting your device
@normal fulcrum

normal fulcrum
#

@waxen wolf I never said device can't support. I said 90fps is available on many devices but not all

shy mist
#

@normal fulcrum Alright..But why's Timeout a minute? Reduce to 20-30 secs

glad wyvern
#

Wifi v jio ka hi hai

hollow pumice
#

It’s not just me its like so many people on facebook having same issue from last 12 hours

normal fulcrum
#

Try uninstall and reinstall @hollow pumice

storm flumeBOT
#

Please do not use languages other than English, @glad wyvern. Refer to #735483472432594994 for regional communities.

#

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

glad wyvern
#

Please do not use languages other than English, @glad wyvern. Refer to #735483472432594994 for regional communities.
@storm flume ok sorry

neat quartz
#

I have the same issue every time the game is updated, my claws just get deleted...
Why can we just save them in the cloud as we do with the sensitivities ?

night cloak
#

@storm flume amiajoketou

shy mist
#

@glad wyvern ANDROID.? Ur ISP?

glad wyvern
#

@glad wyvern ANDROID.? Ur ISP?
@shy mist yes and jio

normal fulcrum
#

Contact your ISP @glad wyvern

shy mist
#

@glad wyvern It's happening due to ban in country..Wait till it's released or else u can contact anyone using other ISP ( airtel precisely)

glad wyvern
#

@glad wyvern It's happening due to ban in country..Wait till it's released or else u can contact anyone using other ISP ( airtel precisely)
@shy mist ok thanks

normal fulcrum
#

@neat quartz It gets saved on your account. If it's not getting restored, feel free to report it on #old

shy mist
#

Whn will Infection mode return?

normal fulcrum
#

No updates on that

neat quartz
#

Technically its restored but the buttons are moved, i play on ipad and i find the claw feeting perfectly with a phone device @normal fulcrum
So the claw is not as i let it before the update

fluid sky
#

Why hasn't there been money from pmco for 7 months now and no one answers?)))

sick shale
#

@shy mist October 23

normal fulcrum
#

@sick shale Do not give dates on assumption. Do not believe everything said on YouTube.

sick shale
normal fulcrum
#

@sick shale That date is as per UTC

zinc kettle
storm flumeBOT
#

Hello, @zinc kettle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

quiet mirage
#

My game keeps freezing for a second. Why would this happen? Didn't happen before update. It's almost unplayable

shy mist
#

Season 15 Rp is trash ..Man such a disgrace

upbeat peak
#

Give 90fps to all supported devices rog phone 2, red magic 3
Even phone with less refresh rate and power are getting 90fps

normal fulcrum
sterile flame
#

Worst update ever. bring back erangle 1.0 and the old friend list page and Last seen

night cloak
#

@sterile flame -> #old

upbeat peak
#

Oh it is support right

Can I know the reason why Rog phone 2 doesn't support 90pfs ?
It has
855+ processor
120hz refresh rate

sterile flame
#

i cant cuz of this stupid time@night cloak

astral sundial
#

@upbeat peak only for Oneplus🤣

upbeat peak
#

@astral sundial nope after update they said for all supported devices
Even realme x50 pro has 90fps which is 855

night cloak
#

@sterile flame feel free to edit your previous message.

normal fulcrum
#

@upbeat peak They never said all

astral sundial
#

Yeah

upbeat peak
#

@normal fulcrum didn't you saw the new era video they clearly mentioned higher refresh rate for all supported devices

tacit night
#

Why 90fps isn't available on my phone

hollow pumice
#

@vagrant onyx It’s been 9 hours my internet is fine why this game not updated still on ios
@vapid badge bro i found solution use 1.1.1.1 vpn and download it will be downloaded in 10mins these mods didn’t help at all tbh

normal fulcrum
#

Read the patch notes

alpine flower
#

how to hide popularity and carrer results?

night cloak
#

@hollow pumice because the the usage of a VPN is not recommended, if you get banned please do not come here about it.

sick shale
#

@alpine flower From basic settings

tacit night
#

@night cloak Why 90fps isn't available on my phone? btw my phone is (iphone 11pro max)

night cloak
#

@tacit night no iPhone supports 90fps only a few iPads do.

astral sundial
#

@vapid badge bro i found solution use 1.1.1.1 vpn and download it will be downloaded in 10mins these mods didn’t help at all tbh
@hollow pumice nowhere there is written that PUBG M bans the usage of vpn, If anti-cheating engins detects the vpn as 3rd party app, thats how ur id gets banned

tacit night
#

@night cloak why?

upbeat peak
#

@normal fulcrum that's why I'm asking the support team for reasons
It is a gaming phone basically

alpine flower
#

@alpine flower From basic settings
@sick shale hmm ok thanks

night cloak
#

@tacit night because the highest refresh rate a iPhone has is 60 hz that’s not enough.

tacit night
#

@night cloak ohhh ok

upbeat peak
#

@tacit night iphone doesn't have displays which can refresh > 60 fps

sick shale
#

@alpine flower I can send you ss if you could not find it

night cloak
alpine flower
#

@alpine flower I can send you ss if you could not find it
@sick shale
@alpine flower not sure you can hide your popularity tho.
@night cloak
thank you both

sick shale
#

You can hide your popularity too. But not from settings

alpine flower
#

ya i got it

tidal dirge
hollow pumice
#

@hollow pumice because the the usage of a VPN is not recommended, if you get banned please do not come here about it.
@night cloak it’s to download game not play the game because i cannot download any other way from last 12 hours i am asking here any of you helped any of us any of IOS user of pakistan no you guys read and ignore nobody reporting it to devs or apple store that your game is not reaching to people here

night cloak
#

@hollow pumice it’s pretty much downloading the game with a third party app you can do that at your own risk but please do not suggest it to others.

rain linden
#

What's with the banning of some id's for 10 years!?

hollow pumice
#

@hollow pumice nowhere there is written that PUBG M bans the usage of vpn, If anti-cheating engins detects the vpn as 3rd party app, thats how ur id gets banned
@astral sundial am not playing with vpn bro am just downloading bcz last 12 hour my game is stuck on loading while downloading not just me its like 100 of peoples here in pakisyan with same issue about update nobody is helping at all

#

@hollow pumice it’s pretty much downloading the game with a third party app you can do that at your own risk but please do not suggest it to others.
@night cloak so help us about official ways how much more time its needed till it come to your notice that in pakistan your ios pubg update is not being able to download talk to your devs to talk apple about it

rain linden
#

After some ppl updated their game and their id's got banned

hollow pumice
#

It’s been more then 12 hour’s now we all are still waiting on you guys to help

night cloak
#

@hollow pumice you can actually change your dns to what you suggested without a VPN you can do that instead.

@rain linden they can file a claim.

hollow pumice
#

@hollow pumice you can actually change your dns to what you suggested without a VPN you can do that instead.

@rain linden they can file a claim.
@night cloak so no help official way

rain linden
#

So well I am from India and pubg is banned here, if I manually update the game, will I banned? I won't use a vpn

frail void
#

No vehicles skin in season 15 💩

rain linden
#

@night cloak

stuck glen
#

Add Western Sahara flag on pubg mobile.

dusty atlas
#

How do I get a manual update for IOS? Indian here.

solid yew
#

tencent emulator is currently supported??
@fresh cloak no bro

autumn brook
#

Pubg wont install on my phone 😢

solid yew
#

Pubg wont install on my phone 😢
@autumn brook why ?

autumn brook
#

Idk ;(

solid yew
#

Idk ;(
@autumn brook from which contory ?

night cloak
#

There’s no news regarding your issue, report it via #old and if it’s a high request it’ll more then likely be added. Sorry for any inconvenience.

#

Everything bad about this update in a nutshell:

1. Achievement glitch, some people don’t get the update thing and can’t complete their mission
2. Grey background on red dots and scopes, like wth? I can’t see enemies cause of this it’s covering my view
3. More lag and causes my iPad Pro 2020 to heat up on Smooth & Extreme graphics. Update is only good for people with £1000 phones
4. Stupid lobby, can’t find anything, harder to see popularity etc.
5. Desynchronisation, more hackers, why introduce a new erangel that’s just gonna encourage more hackers, like we don’t have enough hackers already. And so much for this watch videos and determine hackers thing, I wanted to become a video reviewer but every time I get ignored and it says “please wait”, very dumb.
6. WTH?? Everyone is global title now?
7. Where is the loot? These new buildings have no loot.
8. Really? Made the grass more complicated for snakes to hide in?

And much more 😤

#

@stuck glen -> #old

@dusty atlas you cannot as it’s been removed from your app stores.

@night cloak would you like me to pass that on for you via #old ?

#

@night cloak yes

broken quail
#

Yo

night cloak
#

Hello, @broken quail how may I help you?

solid yew
#

Someone please tell me the devs are aware that theres an issue with people who were unable to watch the update intro video? There needs to be some kind of option in the menu where we can watch it... (This is serious to me, i’m about to quit this game over it and i need to know its something they will fix)
@keen karma check #old

broken quail
#

@night cloak nothing brother just checking pubgm discord everyday

night cloak
#

@sonic knoll how about no

#

Feel free to use our discussion channels @broken quail, this channels intended for support related to PUBGM.

@sonic knoll no advertising ing please refer to #735483472432594994 for server rules.

broken quail
#

Ok bro

sonic knoll
#

@night cloak from where are you

celest shadow
#

@sonic knoll, do not advertise here.

stuck glen
#

@night cloak how a need to contact to add may country flag

celest shadow
#

Kindly move to a discussion channel if you do not have an inquiry, @sonic knoll: #chat or #pubg-mobile.

night cloak
#

@stuck glen suggest it via #old.

sonic knoll
#

Ok

shy mist
#

@Error403 if u r reading this Promote @night cloak and @Neko as mods..They both deserve for the help ...I often see many mods online but all they do is chat in #pubg-mobile .. Amogst which dedication seems real in these 2 guys

stuck glen
#

@night cloak thanks

copper lily
#

EMULATOR

storm flumeBOT
cloud mantle
#

Hello everyone, i have rog phone 2 and 90fps has not arrived yet. There are people I know who have the same device, they can use them. But i can't help me please@night cloak

shy mist
#

@night cloak Post that in #old On my behalf ..I've Timeout nearly 6hrs

torpid plume
#

@night cloak that is a big problem by tencent and also having this and hardcore mode as ltms

night cloak
#

@cloud mantle please try restarting the game/device if that does not help, report them issue via #old with the following.
▫️device model.
▫️internet connection.
▫️region.

#

solution for voice chat glitch

cloud mantle
#

@night cloak thank you 😘

shy mist
#

Where's that VIDEO REVIEW and BONUS CHALLENGE option in new update?

night cloak
#

solution for voice chat glitch ?????

#

anyone >>>>
@night cloak

normal fulcrum
#

@shy mist Click on the arrow on right bottom

night cloak
#

someone ???

shy mist
#

@normal fulcrum Okay Thanks

normal fulcrum
night cloak
#

@normal fulcrum Sir any solution its kinda permanent it happens to me every time i tried dns but I cant hear my teammates still please help @here

#

There is no bonus challenge currently and where is bag bonus challenge

#

no ??

normal fulcrum
#

@night cloak Click on arrow on right bottom

shy mist
#

@shy mist Click on the arrow on right bottom
@normal fulcrum
@night cloak Look for the bag through this 😂😂

night cloak
#

No bonus challenge

normal fulcrum
#

@night cloak We are not aware of the issue. Feel free to report it in #old or to in-game CS

night cloak
#

Where is the bag bonus challenge when we get points by winning normal match

normal fulcrum
#

@night cloak Stop repeating the same question

night cloak
#

Help me🙁 🙁
U not getting proper answer

#

@normal fulcrum sir I cant hear myy teammates someone in this support asked me yo change dns but it didnt worked that much

shy mist
#

@night cloak Bag is stolen 😂😂.Read the above message buddy

normal fulcrum
#

@night cloak Click on the arrow at right bottom of lobby to access bonus challenge screen

#

@shy mist Move to #chat

soft copper
#

Hello.
Some devices have an issue which seems to be that Aim acceleration is turned on ingame.
Aim acceleration is basically the faster you swipe, the more the screen rotates.
I have reported this issue before and got no response. It's significantly affecting my muscle memory and there is no way to disable it.

night cloak
#

How can you unfriend people

normal fulcrum
#

@soft copper The game doesn't have any such feature

soft copper
#

@normal fulcrum please chack the video

night cloak
#

Not screen I need the bag bonus challenge where we can earn points by winning classic match or 3in a row
Help

tender helm
#

كسم الواجهه بنت الاحبه اللي انتوا عاملينها خخخ بتشمتوا فينا فري فاير يولاد الوسخه

storm flumeBOT
#

Please do not use languages other than English, @tender helm. Refer to #735483472432594994 for regional communities.

soft copper
#

There is no way for me to disable it. It's affecting my muscle memory. What do I do?

normal fulcrum
#

@night cloak Repeating the same questions repeatedly will be considered as trolling and moderation steps will be taken accordingly. Consider yourself warned

prisma heron
#

@normal fulcrum i have ipad pro 2017 but i dnt have 90fps my device support 144hz but no 90fps to me.why?

night cloak
#

Ur not giving answer

normal fulcrum
#

@soft copper There's no such feature in game. It cannot be enabled or disabled as it does not exist in this game

night cloak
#

U don't know about that🤔 🤔
Kya hi support team hai👍 👍

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

cloud mantle
#

@prisma heron @normal fulcrum i got rog phone 2 . Same problem

normal fulcrum
#

@prisma heron Report it in #old

soft copper
#

@normal fulcrum can I provide you with a link to a YouTube video?

night cloak
#

Excellent support team👍 👍
Can't solve simple question 🤔

tender helm
#

اللوبي شكلها بضين نيك وربي

storm flumeBOT
#

Please do not use languages other than English, @tender helm. Refer to #735483472432594994 for regional communities.

earnest cove
#

Account ban reasons

cloud mantle
#

#old have 6 hours slow mod ?

normal fulcrum
#

@earnest cove Is your account banned?

earnest cove
#

Nope

tender helm
#

وشكل اليوسي متبقوش مستفزين احا دي فري فاير والله

storm flumeBOT
#

Please do not use languages other than English, @tender helm. Refer to #735483472432594994 for regional communities.

normal fulcrum
#

@cloud mantle Yes. Use #discord for any queries related to this setver

earnest cove
#

I want to see possible reasons to send an ss to someone @normal fulcrum

misty drift
#

@night cloak click on tournament

soft copper
#

@normal fulcrum sir, can I send you a YouTube video explaining the issue?

night cloak
#

man am facing vc glitch help me

#

am facing this from past 3 months

normal fulcrum
#

@soft copper Report it in #old

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

soft copper
#

@normal fulcrum can I send links in #old ?

earnest cove
#

@normal fulcrum pls send!!

normal fulcrum
#

@earnest cove Send what?

#

@soft copper Yes you can share link and attach screenshot and give your honest reviews as well. Make sure to do it in 1 single message

lament vine
#

@tender helm بقولك ايه يصحبي انا عندي مشكله في الاكونت اكلم مين هنا

storm flumeBOT
#

Please do not use languages other than English, @lament vine. Refer to #735483472432594994 for regional communities.

lament vine
#

@storm flume I have a problem

earnest cove
#

@earnest cove Send what?
@normal fulcrum that message when some one types why is my account banned😆

unreal hinge
#

can I return an accidentally spent uc?

low ridge
#

I added two more Sections to home screen from the Bottom Right ^ list
Now I want to replace them. No Option there.
Pls help

tulip thistle
desert stream
#

hello, is the 90 fps ability for all devices? If not, then what's the limit requirements?

unreal hinge
#

New update=new problems

tulip thistle
#

hackers finding new ways to cheat pubg dev do somethinf

static pasture
#

Can we login global and kr version with same google paly account

warm saffron
#

Return my account please

lament vine
#

@tulip thistle لو سمحت

storm flumeBOT
#

Please do not use languages other than English, @lament vine. Refer to #735483472432594994 for regional communities.

desert stream
#

nope
global and kr are different versions and has no relation with each other @static pasture

static pasture
#

Dayum can we play both with same google play accnt

desert stream
#

oh yes sure you can

wispy jasper
#

@static pasture u can but the acc will be diff

night cloak
#

So I am getting network error found check your network when I tried to switch my account after update. And now I am locked out of both my account. One logged in with Twitter and other google play. Andy ideas

static pasture
#

I thought I will loose my global account if I login with same google play account

hard mica
wispy jasper
#

@static pasture no bro nothing will be happened 😊👍

static pasture
#

Thanks👍

wispy jasper
#

❤️🔥

tacit elk
#

trash update

desert stream
#

@hard mica I'm pretty sure they're still working on it and it'd be available for your device sooner or later
and there's no eta
@night cloak i couldn't understand your exact issue
I'm not a support yeah, but if you want some help please clarify your issue

hard mica
#

@drifting jay ok

night cloak
#

@desert stream I was on my alt account connected to google play

desert stream
#

I've seen your ss #old
have you tried clearing the game cache?

night cloak
#

So I logged out and tried to login into my main account that is connected to Twitter but instead it shows me network error check your connection. And now its same for the play acc too

#

@desert stream not yet. I am still collecting ideas and data.

minor bone
#

Are u no longer able to join someones else cheer park from their profile?

desert stream
#

clearing cache won't affect or result issues in-game but may fix some
If you've done that before then sorry, wait for response in #old @night cloak

night cloak
#

I can't even login using guest mode.

tacit elk
#

devs should call this downgrade not update lol?

brittle onyx
#

This new update is garbage " new era " more like " new bugs "

#

What's up with the invisible enemies

#

Sometimes you can't hear gunshots and the crazy wave of hackers more hackers than before

#

do something about the hackers it has gotten worse

dry pawn
obtuse sleet
#

Is Red dot permanent? Because i checked everything inside
@dry pawn
PUBGM New Update🤢🤮🤮

night cloak
#

@here i am facing voice chat glitch help

dry pawn
#

They should first improve beta version perfectly then should drop actual update.

torn kestrel
#

Someone please help me

night cloak
#

@torn kestrel Change your Internet connection. WiFi to Mobile data or Mobile Data to WiFi.

oblique socket
#

Maybe you should disconnect your internet connection and try it again later.
Sorry for my English, i'm practicing the language

#

I have another problem...

night cloak
#

I can’t seem to access/buy the x-suite,pls help. I.D-5315879016 name -ALi- @lime juniper

oblique socket
#

Excuse me, my device can support 90 Hz, but when i want to chance the refresh rate there doesn't appear the 90 FPS option. What should i do to play with that option?

#

My device is an ASUS ROG PHONE 2

oak path
#

@dry pawn
PUBGM New Update🤢🤮🤮
@obtuse sleet usually its from the tournament or bonus challenge tab.... I ts more frequent with this update.

desert marten
#

After the update I can't paste ID numbers in the player search tap.

oak path
#

After the update I can't paste ID numbers in the player search tap.
@desert marten I noticed that too.. for now... Try copy pasting the ign instead.

wild iris
#

Any one knows how to update pubg in India

oak path
#

Any one knows how to update pubg in India
@wild iris

Third party updates wont be recommended.

wild iris
#

@oak path I have updated it by global apk

tidal river
#

I can’t paste in room id’s and ign’s or player id s anywhere. Im having same problem @desert marten

wild iris
tidal river
#

Suddenly it’s quiet for once pubgm_LUL

quick forge
#

Need an safe & secure way to update pubg mobilehuh huh HELP!

#

Anyone here?

frigid depot
#

How to enter the old training mode from the cheer park???

strong karma
#

How are indian people still able to play pubg despite of ban?

polar garnet
#

i guess VPN🤷

strong karma
#

No they are not using

#

If we can easily download it from other source and still play it ....is it really a ban?

frigid depot
#

How to enter the old training mode from the cheer park???
@torpid quail

tough mica
#

I complain to pubg mobile Turkey authorities

I have a youtube page where I produce pubg mobile content ,and I want to grow faster and promote the game to a wider audience with support from your diskord community in Turkey, but

Pubg mobile Turkey management

it only allows its own friends to share content in the diskord community

who can intervene in this ? @torpid quail @lime juniper

mental pawn
#

The more ban video training i do the more chance i get to be reviewed right?

fierce night
#

The more ban video training i do the more chance i get to be reviewed right?
@mental pawn no lol

glossy drum
#

Can someone tell me how to find friends list of when they were on last?

mental pawn
#

Then how?

fierce night
#

Then how?
@mental pawn Investigator recruitment will gradually open to eligible players. Players with multiple seasons of excellent tier placement, good behavior and a history of accurate reports will be given priority.

mental pawn
#

:( so no chance then ig

polar garnet
#

@strong karma if there are other ways people are finding to play the game then i guess its good for them. do let me know if you find out how they are doing it. 😅

strong karma
#

@strong karma if there are other ways people are finding to play the game then i guess its good for them. do let me know if you find out how they are doing it. 😅
@polar garnet well they are simply installing apk and obb that's it and it's working fine

polar garnet
#

so the servers arent blocked? just in App stores?

night cloak
#

Hello (sorry for my bad English)

#

Im from Spain and I was playing recently PUBG Mobile in the morning and afternoon and not problem

#

But if I play in the night I only meet hackers and get minus

#

I love PUBG Mobile but with people like this I'm no so interested...

frigid depot
#

There should be feedback channel to comment on pubg support team as well i would rate 4/10

polar garnet
#

@night cloak do you regularly report them? PUBG's anti hacking is actually a lot better now than before (in my experience). but still i find few hackers here and there.

night cloak
#

I always report

#

But never ban

glossy drum
#

Is there any Support people to talk too here?

desert stream
#

i don't think so but no worry to say your issue/question and anybody has a clue about it he'd answer ya

glossy drum
#

What happened to the friends list that shows when they were on last? I use it to delete friends who weren't on for a long time.

tacit creek
#

@oak path download via tap tap

quiet lion
#

How do I contact you about blocking accounts

night cloak
#

@quiet lion You mean banned account?

quiet lion
#

Yea

coral sonnet
#

hello, I have a question. what happens if we give gift royal pass plus to people who have opened the royal pass?

night cloak
#

@glossy drum It is not available with the newest version. Feel free to let the devs know in #old about your thoughts.

#

@coral sonnet The Royale Pass will convert to 25 additional level for them.

quiet lion
#

@night cloak How do I contact developers? I have many ideas for developing a gaming environment

night cloak
#

@quiet lion You can leave your suggestions in the #old channel and the team will read about your amazing ideas. Ideas and suggestions are always welcome.

coral sonnet
#

If we give it 2 times, will it convert 2 times too

quiet lion
#

@night cloak Thanks for your response, I will contact support

night cloak
#

You are welcome!

#

@coral sonnet You probably won't be able to gift it twice.

coral sonnet
#

So I can't give it 2 times, but the first gift will convert up 25 levels, is that correct?

serene meteor
#

@night cloak in game that redeem sound is distracting me when I’m fighting with any squad

night cloak
#

@coral sonnet Depends on which RP your friend purchased. If they got the plus, they may not get 25 levels from your gift. Because they already got the discount.

#

@serene meteor Feel free to share your feedback in #old channel.

serene meteor
#

@night cloak i have one more question 🙄

coral sonnet
#

So, if my friend buys a royal pass plus then I can't issue a royal pass plus. But if my friend buys a regular royal pass I can give a royal pass plus, is my understanding correct?

night cloak
#

@serene meteor Yes?

serene meteor
#

Why its saying over🙄 i already west lots of uc here☹️

#

I have a lot of points there bt now I wanted to redeem it bt showing that its over🙄

night cloak
#

@coral sonnet Slightly different. You can give them whichever elite pass you want. But it will convert to RP levels.

serene meteor
#

Bt still there is play option so i can put uc & play but can’t redeem🙄

weak pilot
#

hi any one here to solve problems?

night cloak
#

@serene meteor No idea. Maybe the event is temporary not available at the moment. Try again at a later date.

#

@weak pilot What's your issue?

weak pilot
#

my account got hacked but i returned it but after opened pubg i saw the it is linked to twitter and fb fb is my account and it just linked to twitter by the hacker how to remove it

coral sonnet
#

If I provide a regular royal pass, will it be converted too?

night cloak
#

@coral sonnet Yes. I think 10 is for regular and 18 is for the plus.

stark hazel
#

Hello my pubg account has been hacked by Someone, please assist me to recover my account

weak pilot
#

and if i waited 21 d to do remove link then 7 days to accept might he use hack and ban my account and also if he open game he will remove order to remove twitter any solution @night cloak

serene meteor
#

So i can carry on playing that bonus challenge or not? & what about my uc & points?! @night cloak

night cloak
#

@weak pilot If you previously did not add a 2nd login method, the one who compromised your account added their social media account. If you cannot wait 21 days, please contact the customer service. They will assist you as soon as possible.

weak pilot
#

how to contact custmer service there is link to them?

serene meteor
#

@night cloak help plz ☹️

night cloak
#

@serene meteor I do not know unfortunately. Could you ask in the Indian server?

storm flumeBOT
#

You can contact the customer service via the game settings, @weak pilot. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@weak pilot Follow this ^^

storm flumeBOT
#

You can contact the customer service via the game settings, @stark hazel. Refer to subpoint 5.3 in #faq for further instructions.

coral sonnet
#

Earlier you said for the royal pass plus it will convert to 25 levels, and now you say it will be converted to level 18. Which one is correct?

serene meteor
#

Link plz @night cloak

night cloak
#

@coral sonnet Both. It depends on what RP the receiver purchased.

serene meteor
#

@night cloak pubgm support channel is locked there🙄

#

& in the general section there is no one☹️

night cloak
#

@serene meteor Oh, then you will need to wait.

coral sonnet
#

So, if our theme buys RP plus and we gift RP plus, then our gift is converted to level 18. And if our friend buys regular RP and we gift RP plus, it will convert 25 levels?

night cloak
#

@coral sonnet Exactly.

serene meteor
#

Wait for how long its been a week already 🙄 @night cloak

night cloak
#

@serene meteor I do not know. It is a regional event and this is the global Discord server.

serene meteor
#

I want to redeem uc from that bonus chanel & buy rp😋

night cloak
storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

final valve
#

any support here

night cloak
#

@final valve Yes?

coral sonnet
#

Thank you for the answer, friend. Have a nice day.😉😉😉

final valve
#

i have a proplem with
my link account

#

the new link email

night cloak
#

Lemme know the issue and I will redirect you to the correct customer service section blob_amused

smoky flame
#

Why don’t I have a choice to update?

night cloak
#

You definitely have a choice.

final valve
#

ok bro my email of gmail somone every day try to hacked the email and i'm worry and i paid many money on my account of pupg and i need to unlink this email and link it with facebook or twitter

smoky flame
#

Nope. Not in app in AppStore

night cloak
#

@final valve Contact with the customer service in-game if your account was compromised.

smoky flame
#

Or ingame

final valve
#

who to contact them bro

night cloak
#

Nope. Not in app in AppStore
@smoky flame You just need to turn off the app updates.

final valve
#

and this new link can i delete it ?

smoky flame
#

Where do I do that @night cloak

storm flumeBOT
#

You can contact the customer service via the game settings, @final valve. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@final valve Follow this ^^

final valve
#

ok bro i'll try

night cloak
#

@smoky flame Go to settings > app store and turn it off.

smoky flame
#

I’m still confused @night cloak

night cloak
#

@smoky flame Let me know what is confusing you.

smoky flame
#

You said go to settings, then AppStore. I don’t know what you mean by that

night cloak
#

Open the settings app on your phone, scroll down, select App Store and turn off the auto updates as shown on the screenshot.

charred oak
#

@night cloak can u tell from where I can collect my daily UC reward as a RP PRIME member

night cloak
#

@charred oak No idea, mate.

charred oak
#

Ok
.. No worries.

smoky flame
#

I just turned it off but I still don’t see where to update. It doesn’t show up in the spot that you manually update

charred oak
night cloak
#

@smoky flame Wait for a game or app to send an update and you will see an update icon at the same place of the install icon.

#

@charred oak That is not regular prime but RP Prime. RP prime is different from regular prime subscription.

charred oak
#

Can't find the regular prime button anywhere

night cloak
#

Me neither.

glossy drum
#

@glossy drum It is not available with the newest version. Feel free to let the devs know in #old about your thoughts.
@night cloak Thank you for replying back to me cupcake.

night cloak
#

No worries.

hollow timber
#

Are the accounts that gor banned yesterday have been recovered yet?

charred oak
#

Think it's a bug atm.... Will be glad... If we gets compensated for this.

iron pike
#

Will anyone tell me how can I download Pubg???

ionic temple
#

How long will the application for investigator to be accepted?

night cloak
#

@hollow timber If there were any system error, they will be unbanned after a file claim, and will receive compensation. If there were no system error, they will remain banned.

#

@charred oak Maybe, could you write about it in #old?

iron pike
#

Anyone answer me

night cloak
#

@iron pike Android or iOS?

#

@ionic temple No ETA, at the moment.

iron pike
#

Android

night cloak
ionic temple
#

No ETA means?

night cloak
#

Estimated time of arrival.

iron pike
#

Pubg is banned in india@night cloak

#

That's why they are saying Item not found @night cloak

fierce night
#

ipads have 90 fps but mobiles don't another easy way for cheating

ionic temple
#

@night cloak I sent an application the day before the announcement was made in game but haven’t gotten a reply until a couple days ago it asked me to apply again

oak cliff
halcyon violet
#

@night cloak

oak cliff
#

@night cloak Could U help me here?

open cypress
#

@oak cliff tell

night cloak
#

Will Payload 2.0 be released soon?

jagged stream
#

Hello, PUBG Company. My account was frozen because I did not know that there was an update to the simulator, knowing that the update was downloaded hours before my account was frozen, and I was in the process of playing the game and I did not receive any notice about the update and I did not commit any illegal behavior, and you can make sure of the integrity of my game. My name is Ashraf. 5198044379

night cloak
#

@jagged stream Please tap on the "file claim" and wait for the reply.

#

ipads have 90 fps but mobiles don't another easy way for cheating
@fierce night At the moment, only Android phones have 90fps support. iPhone will get 90fps support once Apple release phones with at least 90hz display.

fierce night
#

@fierce night At the moment, only Android phones have 90fps support. iPhone will get 90fps support once Apple release phones with at least 90hz display.
@night cloak im android asus rog phone 2 and didn't get it !

night cloak
#

@ionic temple You will need to wait. As this is a new feature, the wait time might be longer.

ionic temple
#

Alright. Thank you cupcake

night cloak
#

@oak cliff Download the game in a different phone and make sure to watch the first video when you open the game.

#

@halcyon violet Yes?

#

@night cloak No ETA, at the moment. Keep an eye on #news.

#

@fierce night Only Asus ROG 2 and Realme X2 are having issues at the moment.

#

You don't have to spam images.

fierce night
#

you can see i tried all tests

night cloak
#

@fierce night Only Asus ROG 2 and Realme X2 are having issues at the moment.

iron pike
#

I am from India.... But Indian government banned Pubg will anyone plz tell me how can I download Pubg again???????

fierce night
#

You don't have to spam images.
@night cloak i didn't spam images ! i sent different images of my tests !

oak cliff
#

@night cloak does it help if I delet the game and reinstal it?

night cloak
#

@oak cliff You can try but I am uncertain that it will work.

fierce night
#

@fierce night Only Asus ROG 2 and Realme X2 are having issues at the moment.
@night cloak what that mean ? when they will fix it i play tournaments and it really not fair 🙂

night cloak
#

@fierce night It has been reported. On phone, there's not much difference between 90 and 60. Tournament shouldn't cause any issues.

frigid depot
iron pike
#

I am from India.... But Indian government banned Pubg will anyone plz tell me how can I download Pubg again???????

Reply me plzzz

fierce night
#

@fierce night It has been reported. On phone, there's not much difference between 90 and 60. Tournament shouldn't cause any issues.
@night cloak okay waiting for thier response
there is a really big different between 90 and 60 specially when they have ipads 🙂

night cloak
#

@frigid depot Could you elaborate the issue? It looks normal on the screenshot.

#

@fierce night Yes, larger the screen, more difference. People with Android tablets will be enjoying the extra benefits, as well.

low chasm
#

@iron pike you gotta let it go bro

fierce night
#

@fierce night Yes, larger the screen, more difference. People with Android tablets will be enjoying the extra benefits, as well.
@night cloak u got me 😦
thanks for your answer

unique flicker
#

I am from India.... But Indian government banned Pubg will anyone plz tell me how can I download Pubg again???????

Reply me plzzz
@iron pike why did you uninstall it you non faith holder🤣

frigid depot
iron pike
#

@unique flicker cause I want new update

fierce night
#

@night cloak one question please about iphone 11 don't have 90 fps right ?
cause it not 90 fps device ?

low chasm
#

Lolll

silver kelp
#

I have a proplem

low chasm
#

Should have cleared the data then

night cloak
#

@frigid depot Looks like a visual glitch. Try to restart the game and see if the problem still persists.

silver kelp
frigid depot
#

@night cloak it still exists after restart snd repair

night cloak
#

@fierce night Yes, it does not support 90fps. Upto 60.

frigid depot
#

@night cloak you have to unquip the item and then equit another one. If you equip on top of other it doesn't change

silver kelp
night cloak
#

@silver kelp I am not sure what that is. Maybe something regional. Could you ask in the MENA Discord server?

#

@noble hinge Feedback goes to #old.

silver kelp
#

@night cloak
Link pls

night cloak
#

@frigid depot Could you report the issue on #old? i just tried and it seems fine for me.

inland birch
night cloak
#

@inland birch There's no option for your region.

frigid depot
#

@night cloak you have iPhone for sure. All the bugs found in android devices

night cloak
#

I am iPad user but I do have my Samsung phone.

somber flower
#

@night cloak My gmail account got hacked and the twitter with it, which was connected to my pubg account, but I still got my email linked to it which is a connected to official pubg mobile site. Can you guys help me, I spent 2 years and much money on it my id is 516171508 I can even show you guys my 1st purchase history

iron pike
#

I am from India.... But Indian government banned Pubg will anyone plz tell me how can I download Pubg again???????

frigid depot
silver kelp
#

@hope#1234
I dont find it

night cloak
#

And, it is true, majority of the issues are on Android because developers have to optimise the game for much much more devices compared to just a handful of iOS devices.

#

@somber flower You will need to contact the customer service to recover your account.

somber flower
#

@night cloak I tried but I'm getting same automatic reply, and not much help

night cloak
#

@frigid depot They are the same. It may look different while you are in a match. The one on lobby screen is rendered at its maximum quality, while the one in-match is rendered at standard quality.

compact agate
#

I got a frame drop while opening scope 4or3or6 scope

night cloak
#

@silver kelp Keep scrolling. You will find a lot of country flags.

teal cobalt
#

Does ipad pro 2017 10.5 support 90 fps?

frigid depot
#

@night cloak first photo is in the lobby 2nd one in cheer park. It looks totally different to me i tried other characters too. Must be a glitch

night cloak
#

@somber flower The automatic reply is there to guide you. Please read em and carefully follow.

#

@compact agate Could you screen record and share in #old?

#

@teal cobalt It does not.

#

@frigid depot It does not look different to me. Must be because of the hat the character is wearing.

compact agate
#

Playing without record got frame drop like 25fps with screen record it will be 10fps are u serious😂😂

frigid depot
#

@night cloak oh come onn

somber flower
#

@night cloak I did everything I even shared my 1st in game purchase history but after that no reply

night cloak
#

@compact agate Yes, I am serious. You can also make a handcam video with a different camcorder or phone.

shell tapir
night cloak
#

@frigid depot Let me know which portion of the face looks different.

#

@somber flower It can take some time to get reply, due to high demand and the current global pandemic working from home conditions. Please have patience.

vale hearth
#

When do the RP points drop from 100 UC for 100 RP points to 65 UC for 100 RP Points ?

night cloak
#

@vale hearth Sometime between this week and the next.

smoky flame
charred oak
#

@charred oak Maybe, could you write about it in #old?
@night cloak done.

smoky flame
#

And still can’t get it to update @night cloak

night cloak
#

Great, @charred oak. ||Do you know you are amazing?||

#

@smoky flame Let me know what are you trying to update.

frigid depot
somber flower
#

@night cloak the parson who got my account has updated his game so I can't get into my account either as I'm from India, please help I spent 2 years and so much money one it. 😥😥

smoky flame
#

The game?

night cloak
#

@frigid depot This one does look different.

frigid depot
#

Photo a bit blurry because it is zoomed but clear enough

teal cobalt
#

@night cloak ok, thanks

night cloak
#

It could be mainly because of the lower rendering. But you can let the devs know in the #old channel. If it is intentional, there may not be any change.

#

@smoky flame Could you share a screenshot of the game in store page?

smoky flame
#

What do you mean

night cloak
#

I mean the version of the game you have.

#

@night cloak you're#1 in rank

#

@night cloak Yes. Need any help?

#

Yeah can I get my uc back in new Indian version(I have my uc in global version)

#

@smoky flame Ignore my previous message. Could you open PUBG MOBILE game and take a screenshot of the login screen and send here?

#

@night cloak I have no idea.

somber flower
#

@night cloak can you please do something to help me? By talking to official😥😥😥

night cloak
#

@somber flower I cannot. Only you can help yourself.

vale hearth
#

Mad respects to @night cloak, keep it up!!

frigid depot
#

@night cloak so..

night cloak
#

@vale hearth Thank you! DDleoHeart

#

@frigid depot Have you reported it?

frigid depot
night cloak
#

@frigid depot You can make a video from each of images. Like a slideshow video and send in #old.

maiden lantern
#

Official arey yet so say anything on this account thing but there's 50 % chance of happening so as korean version has same matchmaking status as global so if same happens with indian version then we can get our account back. And the official's know we have invested very much in out account so they'll try to give us our account hope so @somber flower @night cloak

night cloak
#

The admin banned himself? laugh

#

@glossy sable blob_amused

somber flower
#

@night cloak it says it may take up to 30 days to unlink my hacked account/email, what if they try to play using hack and get me banded

night cloak
#

I want my 3k uc

glossy sable
#

@night cloak blob_amused

#

The admin banned himself? laugh
🤨

maiden lantern
#

I also have uc in my account with a lot of skins

night cloak
#

I want og skins

#

@somber flower That is very unfortunate. Just hope that they won't do that. There's nothing can be done unfortunately. Make sure to always have 2 step verification on all the important email and social media apps you have, the next time.

maiden lantern
#

We can just hope pubg gives back our global accounts

glossy sable
#

hope

night cloak
#

Like I can't get back og skins :((

#

Momoa k3llyCopPolice

maiden lantern
#

In indian version> We can just hope pubg gives back our global accounts
@maiden lantern

magic merlin
#

@night cloak
Hi,
I updated my game from Tap Tap App to 1.0 version

Some people on YouTube are saying accounts will get ban if we don't use playstore to download it.

Is my account at risk?
And what can I do now to stop it. And keep my account safe .
Please help.
Thank you!

night cloak
#

@maiden lantern @night cloak #chat please.

maiden lantern
#

Sorry @night cloak

night cloak
#

K

frigid depot
#

@night cloak where do i find the old training mode from cheer park

honest spear
#

What if u received an ingane update after 1 or 2 days

night cloak
#

@magic merlin We never recommend you to download the game from those sites. You can get the game on Play Store and APK files in https://www.pubgmobile.com.

#

@frigid depot The training ground is just there when you open the cheer park.

#

I went to the training ground from the cheer park without even looking at the cheer park. blob_amused

honest spear
#

@night cloak I'm Indian what if I get update ingame Should I update

frigid depot
#

@night cloak no i meam old training the separete one not the one in on cheer park

night cloak
#

@frigid depot Yeah, the separate one is in the cheer park. I mean you have to access it from the cheer park.

frigid depot
#

@night cloak i searched the whole park didnt find it really.Can you send me screenshot or something

magic merlin
#

@night cloak I've downloaded the game from PlayStore
I just updated the game from TaTap

As the game was removed from PlayStore by the government.

And on YouTube
A lot of big youtubers were suggesting it and they also did it and they're playing too.

night cloak
smoky flame
night cloak
#

Don't search too much, it should be right there when you open Cheer park.

fierce night
#

what does this mean
@night cloak evo lvl

night cloak
#

thanks

#

@smoky flame Now, could you open the App Store, tap on PUBGM and share a screenshot?

#

@frigid depot its near the spawn

smoky flame
#

I just got an alert for the update. Thanks for your help @night cloak

frigid depot
#

Someone send me screenshot pls

night cloak
#

No worries.

magic merlin
#

@night cloak

@cupcake I've downloaded the game from PlayStore
I just updated the game from TaTap

As the game was removed from PlayStore by the government.

And on YouTube
A lot of big youtubers were suggesting it and they also did it and they're playing too.

#

?

gusty copper
#

Hello , anyone can provide help for me?

night cloak
#

@frigid depot click the training grounds button when you stand here

#

@frigid depot ^^

#

@gusty copper Yes?

magic merlin
#

@night cloak you didn't replied?

night cloak
#

@night cloak can i install apk of pugm 1.0

glass kelp
#

It's still laggy

night cloak
#

@night cloak okii tnks

gusty copper
#

Hi , thanks for fast replying ..
Im a big spender in pubgm .. recently i unlinked my socail accounts with my pubg account and somehow i logged out..
I need help to get back to my account i can show you the all the purchase progress i had done in my account also im the only one who had acess to my account and my mobile phone is here with me you can check it

night cloak
#

@gusty copper Please contact with the customer service to recover your lost account.

magic merlin
#

@night cloak I updated my game from TAP TAP
so if I uninstall it now and install from the official pubg site
Will my account be safe then?
And will I get direct 1.0 version from by downloading the apk from the site?

gusty copper
#

I already send a message since one month and be4 3 weeks too , no replying

night cloak
#

@gusty copper You should have gotten a reply. Could you send them a reminder message?

charred oak
#

@magic merlin bro Cupcake has alrdy stated that pubg don't recommend downloading from any third party sites.
Use store or official site for downloading apk.
As certain sites can cause ur account spam or any other bug.... For which pubgm is not responsible.
Though, if you've successfully retrieved the apk from your said site (TAP TAP).... and logged in... You can play without risk.
For future, never provide ur personal info to any third party apps or sites etc.
PS : Bans are caused mainly due to exploiting bugs, using cheats and third party apps, modded apks...etc.

gusty copper
#

Yes i said that too , what if i didnt get reply .. am i have another option ?

magic merlin
#

@charred oak ok thanks
So I don't need to uninstall it and reinstall it from official site?
Right?

night cloak
#

@gusty copper The 2nd option is to create a new ticket. But usually people get a reply within a week. Strange in your situation. If possible could you send screenshots of the messages you sent to the customer service? Make sure to censor any private information.

wind oxide
#

The game is lagging way way to hard p

gusty copper
#

Sure , if that gonna help

night cloak
#

@wind oxide That is very unfortunate. Could you share your feedback in #old?

charred oak
#

@charred oak ok thanks
So I don't need to uninstall it and reinstall it from official site?
Right?
@magic merlin
For being on a safer side... I'll suggest you to use official site.
You'll get the latest version also.
Because you never knw what bugs or glitches or hacks lies within any app that's downloaded from untrustworthy sites.
Be safe, use original n official.

frigid depot
#

@night cloak @night cloak thanks god i found it

magic merlin
#

@charred oak exactly, I was thinking about it too.
I'm reinstalling it from the official site
Don't wanna get my Level 76 account ban. 😂

Thanks for the info man.
Appreciate it.

faint vortex
#

Plzz help me

stone pulsar
#

@faint vortex ?

night cloak
stone pulsar
#

@night cloak bro watch tsment SID INSTA STORY

polar garnet
#

@magic merlin
For being on a safer side... I'll suggest you to use official site.
You'll get the latest version also.
Because you never knw what bugs or glitches or hacks lies within any app that's downloaded from untrustworthy sites.
Be safe, use original n official.
@charred oak you might get tampered files from unknown sites.

faint vortex
#

@stone pulsar Arre yaar Mera eak account Twitter se log in tha pubg me or ab mene pubg update kia to Mera vo account hi hat gya or vo ke Raha ke new account banayo plzz help

night cloak
#

@stone pulsar why what's there?

eager flower
#

How can I share bug video ?

burnt stirrup
#

There is too much lag in the game after update, im playing on ipad 7th gen , with smooth graphics and extreme frame. Please fix this issue ASAP 🙏.

faint vortex
#

Arre yaar Mera eak account Twitter se log in tha pubg me or ab mene pubg update kia to Mera vo account hi hat gya or vo ke Raha ke new account banayo plzz help

storm flumeBOT
#

Please do not use languages other than English, @faint vortex. Refer to #735483472432594994 for regional communities.

long sapphire
#

How can I login into another account on the app or outside app?

turbid moth
#

How to download new pubg mobile

amber eagle
#

Hello, I was recently blocked for 10 years, I don’t know why and for what, although I did not use any third-party programs and did not intersect with a cheater account since the second season, please unblock this account for me.

narrow fulcrum
#

@turbid moth move to europe,easy

silver holly
#

My account has been hacked

unique snow
#

New update caused my mic not work in lobby with a squad (doesn't work in game either). I've restarted and tried to repair. All chat still work s

warm pilot
#

in the season starting we see many members being in ace but they still be in top 100 why don't they have conquerer?

silver holly
#

My account has been hacked I need help

digital charm
#

I have earlier device of 40 fps From now it will support 60 fps ? After update because pubg mentioned it 30% better fps.

honest spear
#

@slender wharf France discord server link expired

narrow fulcrum
copper flower
#

Hi I m not been able to collect weekly report vouchers can anyone help?

stone pulsar
#

@digital charm bro it will give you better fps not increase your mobile fps

honest spear
#

@copper flower repair game try again

slender wharf
#

@honest spear Noted, will try to get another link asap.

honest spear
#

@slender wharf @narrow fulcrum

narrow fulcrum
#

What?

storm flumeBOT
#

Hello, @narrow fulcrum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

prisma heron
#

@slender wharf why i dnt hve 90 fps i have ipad pro 2017

slender wharf
#

@narrow fulcrum Report them on Facebook please.

narrow fulcrum
#

@prisma heron u dont have 90hz display probably

prisma heron
#

@narrow fulcrum lol it hase 144hz dispay 😂

thorn apex
narrow fulcrum
#

@prisma heron apple doesnt have any device with over 60hz

prisma heron
#

@narrow fulcrum i want a answer from mod 😂 dnt act like then kid

thorn apex
#

@narrow fulcrum ipad pro is an exception

narrow fulcrum
#

@thorn apex which gen

prisma heron
#

@narrow fulcrum do u ever use or see specs of ipad pro products 😂

thorn apex
#

@narrow fulcrum the latest one, i dont remember the gen

narrow fulcrum
#

The 2017 Ipad has 60hz(i think)

slender wharf
#

@prisma heron It has 120 hz, what is the maximum setting you get in pubg for the fps?

prisma heron
#

@slender wharf i need help

#

@slender wharf smooth,extreme no 90 hz

slender wharf
#

Extreme is only 60 fps, the global version of the game hasn't released 90 fps yet. bongo_cat

prisma heron
#

@slender wharf wht? Its not available this update ?

slender wharf
#

No, not this update. @prisma heron

prisma heron
#

@slender wharf only one plus devices ?

narrow fulcrum
slender wharf
#

One plus devices get 90 fps on the global version of the game???

honest rampart
#

how can i unlink emakl(third login)?

storm flumeBOT
#

You can contact the customer service via the game settings, @honest rampart. Refer to subpoint 5.3 in #faq for further instructions.

narrow fulcrum
prisma heron
#

@slender wharf yes they have 90fps on previous update 🙄

narrow fulcrum
#

on the*

slender wharf
#

They are most likely using boosters for the game, if 90 fps was out my phone would be able to have it, also the game hasn't announced any 90 fps releases for global yet.

hot lava
#

I need to mod

slender wharf
#

Yes? @hot lava

autumn sapphire
#

How can i see the last online time in the new udate

hot lava
#

@slender wharf My account is in the Vietnamese version. I have mistakenly registered it before last year, and I am trying to restore it to the international version.

slender wharf
#

Ah, my bad @prisma heron. Seems like 90 fps is only limited to one plus.

prisma heron
honest spear
#

@slender wharf Email link Pubg Mobile

hot lava
#

@slender wharf I have sent more than once, but I can't find a solution

reef rain
#

Hi guys, what's is Pubg mobile Gmail?

warm pilot
#

in the season starting we see many members being in ace but they still be in top 100 why don't they have conquerer?

slender wharf
#

You can't, @hot lava. due to the laws in vietname you aren't allowed to switch over to the global version.

prisma heron
#

There is any mod can give me better explanation ?

honest spear
#

@prisma heron @slender wharf Every mod is Good

warm pilot
#

in the season starting we see many members being in ace but they still be in top 100 why don't they have conquerer?

hot lava
#

@slender wharf But I accidentally registered it when they were merging

slender wharf
#

@honest spear You don't have to ping me in each text huh

honest spear
#

Okey sorry

lime epoch
slender wharf
#

Like I said, @hot lava. Due to the laws in Vietnam you won't be able to transfer over to the global version, you can either make a new account, or hope that customer service can transfer it back.

hot lava
#

@slender wharf Second question .. Why cant I recharge my account UC ?

slender wharf
#

What does it say when you try? @hot lava

silver holly
#

My account has been hacked I need help

storm flumeBOT
#

You can contact the customer service via the game settings, @silver holly. Refer to subpoint 5.3 in #faq for further instructions.

hot lava
#

@slender wharf I will send you in private

slender wharf
#

Can you say in here? @hot lava

#

My DMs are currently closed.