#questions

1 messages · Page 1032 of 1

spring zephyr
#

@half cedar You should contact Google support for that.

torn kestrel
#

Please stop spamming bot messages for referring #faq again and again...It's of no use

spring zephyr
#

@night cloak Try changing your network connection and see if it's the same.

night cloak
#

Ok

half cedar
#

@spring zephyr hmm will do, this only comes when I try to download pubgm tho

tribal imp
#

@spring zephyr i want to become a supporter in pubg

storm flumeBOT
#

Please refer to subpoint 6.2 in #faq for further information, @tribal imp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin canopy
#

What's your region,@half cedar? Where do you live?

torn kestrel
#

Today's update was supposed to reduce our lag and increase our frame rate. But both got inversed. Please do something, I don't want to play a game like this

elfin canopy
#

What are your graphic settings, @torn kestrel?

autumn roost
torn kestrel
#

What are your graphic settings, @torn kestrel?
@elfin canopy Smooth extreme

half cedar
#

@elfin canopy living in india, though I'm attempting to download from US playstore using the vpn trick. All other playstore (canadian, thai, german etc) all of them show this error when I try to download pubgm. Downloading any other game works fine

elfin canopy
#

I see

#

@torn kestrel what device do you play on?

night cloak
autumn roost
#

@spring zephyr I redeemed UC in bonus challenge... In September 1st. The customer service also reply in that but still UC is not received

clear ocean
#

Today's update was supposed to reduce our lag and increase our frame rate. But both got inversed. Please do something, I don't want to play a game like this
@torn kestrel u seriously expected that they will reduce lag with a map revamp

elfin canopy
#

@rocky gyro we don't recommend using unofficial sources

torn kestrel
#

@torn kestrel what device do you play on?
@elfin canopy My device is Redmi Note 8 Pro. But I also tried playing on iPhone xr today and there was no difference

low ridge
#

Red Dot Holographic Sight on Thompson is working fine but in TDM

tribal imp
#

So.. Do,i Will be a supporter

elfin canopy
#

@torn kestrel try repairing your app. If that doesn't work, reinstall it from playstore again.

autumn roost
#

@elfin canopy @spring zephyr I redeemed UC in bonus challenge... In September 1st. The customer service also reply in that but still UC is not received

torn kestrel
#

@torn kestrel try repairing your app. If that doesn't work, reinstall it from playstore again.
@elfin canopy Done all sort of that things....I think you guys should optimize the game more

elfin canopy
#

We cannot help you with it, @autumn roost, as you've been already answered by another moderator, please have Patience while the customer service work on it

night cloak
#

How do I fix error code 269615110

autumn roost
#

@spring zephyr I redeemed UC in bonus challenge... In September 1st. The customer service also reply in that but still UC is not received@elfin canopy

elfin canopy
#

@torn kestrel The game is already optimized, I didn't face any issues while playing, please uninstall and then reinstall the app from playstore.

lost fable
#

Im unable to play pubg on mobile data?

elfin canopy
#

We cannot help you with it, @autumn roost, as you've been already answered by another moderator, please have Patience while the customer service work on it

Do not repeat queries, you've been answered already.

night cloak
#

Can Anyone help me fix error code 269615110

elfin canopy
#

What's the issue you're facing on cellular data, @lost fable?

dark hull
#

Id got banned with no reasons and I don’t use 3rd party software but also got 10 years banned . What rules I had violated I don’t know . But I need my precious I’d back .. can I get my I’d back or not? Need help !

lost fable
#

It's showing some error code whil logging in

elfin canopy
#

Did you try repairing your app, @night cloak?

thorny sparrow
#

Gfx da ban?

night cloak
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@elfin canopy yes i did I'm still unable to download the mapssss

elfin canopy
#

Yes, using gfx tools leads to ban, @thorny sparrow

dusk pilot
#

@elfin canopy in the new update i saw there are video towers in the map instead of spawn island am i right?

lost fable
#

Mic is not working on mobile data

autumn roost
night cloak
#

@autumn roost check your Mail it's there bro

lost fable
#

On wifi everything is fine

night cloak
#

If someone uses GFX tool,
Will their account get banned?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

elfin canopy
#

@night cloak yes, using gfx tools leads to ban.

#

@lost fable try switching networks.

night cloak
#

10 year ban?

elfin canopy
#

@dusk pilot I do not know, didn't notice the details much.

#

I'll be playing later today, maybe then

#

@night cloak yes.

gusty patio
#

Why does using GFX tool lead to ban? Enlighten me.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @gusty patio, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

elfin canopy
#

@lost fable please contact your ISP then, it's an issue from your ISP.

#

@gusty patio it alters/modifies in-game files.

night cloak
#

Many Pubg test videos(Youtubers) use GFX , they don't get banned
They use 60 or 70 levels account

elfin canopy
#

They get banned eventually.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @gusty patio, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

I get 30 fps😂

elfin canopy
#

@gusty patio using gfx tools leads to ban.

#

Now please drop this topic here and move to discussion channels

torn kestrel
#

Will we get ban for using 1.1.1.1 app? @elfin canopy

night cloak
#

@elfin canopy I don't see the bonus challenge option anymore

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

olive isle
#

@elfin canopy after the update how to open friend list

gusty patio
#

If that's the only "enlightening" reply, nevermind. So is it really true Tencent is no longer authorised to work in india, and PUBGM may/maynot be back on playstore.

elfin canopy
#

Left, just below the top,@olive isle

#

@torn kestrel I don't know, what kind of app is that?

Any app that alters or modifies in-game files lead to ban.

night cloak
#

@elfin canopy gotta contact in game support?

deft ridge
#

Pubg coming back to india?

torn kestrel
#

@torn kestrel I don't know, what kind of app is that?

Any app that alters or modifies in-game files lead to ban.
@elfin canopy It's an app used to increase our internet speed

half cedar
#

@elfin canopy is there any estimate on how many people were banned from downloading the apk from the official website?

elfin canopy
#

@night cloak yes.

#

If that app alters or modifies in-game files lead to ban.
@torn kestrel

balmy coral
austere ridge
#

how to get free uc

gusty patio
#

This is a robotic reply 😂😂😂

woven atlas
#

@balmy coral will be fixed soon

balmy night
#

Can somebody send the patch notes?

balmy coral
#

that's a bug?

austere ridge
#

how to get free uc 😞

celest shadow
#

Yes it's a visual bug, @balmy coral.

gloomy dagger
#

We get baanned if we update from other apps ?

elfin canopy
#

Ranked arena ended already, @drifting jay

austere ridge
#

bye bye tencent
pubgm_hidethepain

night cloak
#

@balmy coral if we update pubg mobile, our account will get banned?

elfin canopy
#

Only updating from official source is recommended, @gloomy dagger.

smoky tiger
#

after updatw Bonus challge coins will come or not

elfin canopy
#

@austere ridge Move to a discussion channel.

balmy coral
#

Download from Official source simple

elfin canopy
#

@drifting jay ;-;

gloomy dagger
#

@balmy coral from VPN ?

dusk pilot
#

@balmy coral after downloading from pubg's official website people are getting banned thats whats happening
¯_(ツ)_/¯

gusty patio
#

Is it illegal @dusk pilot

dusk pilot
#

@gusty patio for now just dont download from pubg's website cause many people are getting a ban

gusty patio
#

Thanks for the head's up

smoky tiger
#

after updatw Bonus challge coins will come or not

halcyon lynx
storm willow
#

@night cloak restart device and try again

rich echo
#

@swift owl

smoky tiger
#

Anybody help

rich echo
#

Go to Settings > App Permissions > Pubg Mobile > Permissions > Enable permission for Storage access
@swift owl

night cloak
#

@storm willow it says Unstable network connection Error code 269615110 but my Network is fine

storm willow
#

@night cloak region?

quick hazel
#

Account got hacked

halcyon lynx
oak cliff
night cloak
#

india @storm willow but if i switch to Unitrd States vpn i can still downloded it but it's so slow

storm willow
#

@swift owl please send your char ID. Region/ device/ WiFi or mobile data and post in #old

twilit yew
#

@gusty patio for now just dont download from pubg's website cause many people are getting a ban
@dusk pilot My friend was banned that way

halcyon lynx
#

Upload server in SOUTHAMERICA

oak cliff
#

@storm willow What should I do???

subtle spoke
#

after last update , cant accept or receiving invites to crew

storm willow
#

@oak cliff check if you have auto adjust graphics disabled- do while in lobby

marsh sage
#

oh my god there is lot of bug in new update

tidal dirge
#

How do I find registration date of PubG account? iOS?

dusk ravine
night cloak
#

I'm from India I can't download maps but if i use USA vpn i can download them but it's so slow @storm willow

oak cliff
balmy coral
#

I'm from India I can't download maps but if i use USA vpn i can download them but it's so slow @storm willow
@night cloak it depends on your internet speed and VPN server

fading oxide
#

How can I solve this

cosmic urchin
#

when i try to update the game its stuck on 100 percent finish downloading

marsh sage
#

unlimited bugs

night cloak
#

@balmy coral yes but i can't download it without vpn and that's bad

oak cliff
#

but I cant change the graphics setting or the styles@storm willow

real arch
#

Guys how can i update pubg to1.0 new update...... plz no 3rd party apps or sites recommend

tacit creek
#

How to get pubg 1.0 in India?

balmy coral
#

@night cloak tell me which VPN u r using

storm willow
#

@oak cliff restart and try again

tidal dirge
#

How do I find the registration date of my PubG account

night cloak
#

@swift owl im.ios bro

@balmy coral u can't help me only PubgM support can i alrdy tried lot of Ways

cosmic urchin
#

when i try to update the game its stuck on 100 percent finish downloading and how to fix'

balmy coral
#

Don't download from third party websites and later don't complain if your account gets banned @swift owl

marsh sage
#

@storm willow there is unlimited bugs in the new update.

oak cliff
night cloak
#

@oak cliff maybe ur device suck

cosmic urchin
#

when i try to update the game its stuck on 100 percent finish downloading AND HOW TO fix and why no one respond

tidal dirge
#

How do I find the registration date of my PubG account
@tidal dirge anyone?

storm willow
#

@marsh sage please post in #old with device info - chAr ID, region and connection type

balmy coral
#

@swift owl does the site say its Official PUBGM Website? no right then why take risk download from Playstore/Appstore simple

young ocean
#

I Can't Find Match On Phoenix OS

night cloak
oak cliff
#

@night cloak it used to be on balanced but after the update it wont...and even I cant change the style part!! I dont think my device is the problem here @storm willow

young ocean
#

@sand path I Can't Find Match On Phoenix OS @lime juniper

silent stump
marsh sage
#

pls fix the bug as soon as possible

storm flumeBOT
balmy coral
#

there has been no official announcement from GOI regarding PUBGM unban so yeah the game is still banned wait for Official announcement then download it simple @night cloak

night cloak
#

@oak cliff after new Update Ur device can't handle Balance graphics

sand path
#

@silent stump Provide the following information:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

tidal dirge
#

How do I find the registration date of my PubG account
@tidal dirge help!!!

night cloak
#

@balmy coral But I have Changed the Region in App Store And Done this

Many Youtubers Have Done the Same Way!! SO WHY problem is coming to me ?

dusk ravine
balmy coral
#

are the Youtubers officials ? @night cloak

oak cliff
#

@night cloak What about the Style graphics? I cant change that too

night cloak
#

@balmy coral Ok .... But why problem coming to @dusk ravine He is not Indian I guess

weary cosmos
#

global version is 1.0.1

silent stump
#

@silent stump Provide the following information:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
@sand path which uid?
huawei y5p
using cellular data
thailand

dusk ravine
#

@lime juniper

sand path
#

Ingame.

#

Yes? @dusk ravine

#

Ingame ID @silent stump

tribal jasper
#

Hi
I am Indian
My PUBGMobile account is Banned after 1.0 update
I didn't violate any user agreement I just downloaded and open it there is a popup You have been banned for 10 years
Please help me to Unban
Please help me
ID -594492599
Username - sriha1024
Please Help Me

weary cosmos
polar marshBOT
#

@tribal jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path
#

@swift owl whom?

robust geyser
#

why is apk file around 650 MB and app size on playstore 2GB! what is additional in playstore app?

silent stump
#

Ingame ID @silent stump
@sand path well i cant access in game information since it keeps asking me for permission i already granted.

dusk ravine
night cloak
#

@tribal jasper From where did you update ?

heady basalt
#

Can we download obb files for iOS?

sand path
#

@silent stump ask your friend for your ID. We cannot forward details without your character ID

night cloak
#

is update 1.0, safe for emulator? 7.1 beta and pubg new era 1.0

sand path
#

@heady basalt No.

storm flumeBOT
spring zephyr
#

@robust geyser It downloads the rest in-game.

night agate
#

Kueen

robust geyser
#

@spring zephyr all remaining of 1.5 GB ?

ok bro

spring zephyr
#

Yup

marsh sage
#

There are lot of promblem in the new update.

heady basalt
#

So there's no hope for an iOS user to update pubg if it's banned in the country

twilit yew
#

@tribal jasper From where did you update ?
@night cloak

he did it from the website, my friend did the same thing and got banned for 10 years

dusk ravine
spring zephyr
#

@dusk ravine Your region?

sand path
#

Provide the following information:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country @swift owl

young hinge
#

@dusk ravine make new Apple ID and change your region..boom you will get update

dusk ravine
#

Bangladesh @spring zephyr

night cloak
#

@twilit yew Which Website ?

tidal dirge
spring zephyr
#

@dusk ravine Contact apple support.

marsh sage
#

OMG there is lot of bug and promblem. Pls fix that.

young hinge
#

@dusk ravine make region as Australia

storm flumeBOT
#

Hello, @marsh sage!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@dusk ravine I am having same problem !!! WHAT ARE YOU GOING TO DO ?

pure raft
#

Can somehow explain reason for local network in pubg settings?

iron ridge
#

Hello, why was my account banned for 10 years and without prior notice, and I did not violate the privacy and user agreement, I did not violate the rules, and without any reason, I ask PUBG to verify my account and I hope to reopen and remove the ban from it. My name in the game of PUBG MustafaJoker29 and this is my account ID (5553773985) Thank you

polar marshBOT
#

@iron ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vital widget
#

Hello Sir plz give Us ingame update for Pubg Mobile in India 🙏🙏

night cloak
pure raft
#

Should I turn on the local network or leave on default. And why is the option available??

spring zephyr
#

@night cloak Your region? suspicious

night cloak
#

@spring zephyr United States Is Set On App Store

winter wasp
#

no 90 fps or uhd graphics for s20 exynos

granite stratus
#

@winter waspno 90fps for ipad pro 10.5 😭

night cloak
#

@spring zephyr is sending same emoji with no meaning every 30-40 second count as spam?

grizzled laurel
vital widget
#

How to update in Android in India??

robust geyser
#

not allowed

earnest notch
#

is there any way to get UC back and delete item what i bought with UC or not?

night cloak
#

@spring zephyr PLS REPLY

vital widget
#

@swift owl check Obb file name ,In Android Obb Folder

spring zephyr
#

@night cloak Contact apple support.

night cloak
#

Is opening game via VPN can ban id for 10 years??? Only opening not playing????? @swift owl @night cloak help

spring zephyr
#

@swift owl from where did you downloaded the game?

#

@night cloak Usage of VPN is not recomended.

vital widget
#

@spring zephyr plz How to download 1.0 in Android??

paper surge
#

Pubg unbaan hoga ky

arctic sparrow
#

nai

strong wagon
#

Hi

night cloak
#

Oh then what to do with prime plus member ship???

spring zephyr
#

@vital widget From playstore suspicious

storm flumeBOT
#

Please do not use languages other than English, @paper surge. Refer to #735483472432594994 for regional communities.

vital widget
#

Can we get Uc and our id in indian version also?

dusk loom
#

hello , after the new update keyboard won't work.

spring zephyr
#

@dusk loom Emu?

strong wagon
#

My account has been hacked and I need help

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

#

You can contact the customer service via the game settings, @strong wagon. Refer to subpoint 5.3 in #faq for further instructions.

left drum
#

is new update removed from appstore?

vital widget
#

@spring zephyr can we get our uc and Id in Our indian Version of pubg too??

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

strong wagon
#

They did not help me

spring zephyr
#

@strong wagon For account related issues, only in-game customer service can help you.

cursive linden
#

Hello , I'm from Kuwait and my account has been hacked by a Thailand person , who hacked the facebook and linked his email to my pubg account, the problem is a few days before i logged in with my twitter account but I couldn't get in since he logged in with a new update version of the game, I waited for the update to come in my country then I could login, few hours later same problem in logging in due to the newer version, please help me get my account back I spent to much money in it and I have bills to prove thats mine, its not fair letting him unlink my Twitter account and steal it 😦 please help!

storm flumeBOT
#

You can contact the customer service via the game settings, @cursive linden. Refer to subpoint 5.3 in #faq for further instructions.

marsh sage
#

@cursive linden can I see the screenshot

dusk loom
#

Keyboard don't work after i installed the new update on pc [ gameloop ]

spring zephyr
strong wagon
cursive linden
#

@storm flume they are not responding i dont have time he will unlink my Twitter account!

iron pike
#

@spring zephyr how can I download latest version of Pubg in india

dusk loom
#

@spring zephyr well

spring zephyr
#

@strong wagon Contact in-game CS, only they can help you with this.

marsh sage
#

After the new update keyboard doesn't work.
Glitches and Lags
Reporting promblem

spring zephyr
strong wagon
#

The hacker added a new email and customer service couldn't help me

spring zephyr
#

@strong wagon Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

storm flumeBOT
#

You can contact the customer service via the game settings, @strong wagon. Refer to subpoint 5.3 in #faq for further instructions.

iron pike
#

@spring zephyr please answer me...... How can I download Pubg-New Era

marsh sage
#

@spring zephyr I am not using emulator

spring zephyr
#

@iron pike Playstore/Appstore. If you are using Android, then you can download it from the official site to, refer to #faq 1.2

strong wagon
#

Do they have a number I can call them

spring zephyr
#

@marsh sage What do you mean by "Keyboard doesn't work"? suspicious

#

@strong wagon Nope.

storm flumeBOT
#

You can contact the customer service via the game settings, @strong wagon. Refer to subpoint 5.3 in #faq for further instructions.

earnest notch
#

@spring zephyr he is probably playing with keyboard on phone 😄

iron pike
#

@spring zephyr but it's banned so how can I download it from playstore

cursive linden
#

The customer service via game are not responding to my problem please help me return my mythic account

marsh sage
#

@spring zephyr keyboard is not opening through which we chat during match

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @cursive linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@swift owl same happened with me lol 😂

jagged lark
#

Is there anyway I can redeem S12 rewards? I had 100 RP and I didn’t get the lvl 100 reward

hard oxide
#

So it's unbanned?

spring zephyr
#

@marsh sage Can you give a small clip of it happening?

strong wagon
#

I contacted them from within the game, but there is no choice for me to this problem, so either is the solution

iron pike
#

@spring zephyr but it's banned so how can I download it from playstore

red horizon
#

Is there any ban for downloading pubg from apk?

cursive linden
#

My problem is my accounted has been hacked how can they help me by only answering questions

spring zephyr
#

@iron pike You can't. GWsetmyxPeepoWeird

jagged lark
#

I got everything else, but the lvl 100 skin, or choose between the 2 skins

storm flumeBOT
#

Please refer to subpoint 1.2 in #faq for further information, @red horizon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

strong wagon
#

I contacted them from within the game, but there is no choice for me to this problem, so either is the solution

winter forum
#

@spring zephyr I have heard that people are getting banned for no reason after updating is that so?

spring zephyr
#

@winter forum If you are downloading from official sources, then it's safe.

halcyon nacelle
#

After update 90 FPS isn't available for my phone ,my phone has 120 Hz display.

winter forum
#

@spring zephyr I changed my country in app store and then i downloaded is it safe ??? plz tell

dark meadow
#

@spring zephyr boni have downloaded from pubgmobile.com then also I have got banned this morning

spring zephyr
#

@halcyon nacelle Maybe your phone doesn't have a good processor to run it.

strong wagon
#

I contacted them from within the game, but there is no choice for me to this problem, so either is the solution

polar marshBOT
#

@dark meadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

winter forum
#

@spring zephyr @ItzAdiTya I changed my country in app store and then i downloaded is it safe ??? plz tell

night cloak
#

Sir as per the statement given by pubg that they will make pubg india how much time it will take

spring zephyr
#

@winter forum It's safe if you are downloading it from app store.

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

cursive linden
winter forum
#

@spring zephyr yeah but i changed the country from india to us then i downloaded

halcyon nacelle
#

@spring zephyr my phone has Snapdragon 855+ chipset and i think its a flagship one.

night cloak
#

@winter forum sir how to change country

molten canyon
#

Not a problem @winter forum bro

storm flumeBOT
#

You can contact the customer service via the game settings, @cursive linden. Refer to subpoint 5.3 in #faq for further instructions.

leaden socket
#

Anyone who got banned downloading pubg from 3rd party'application?

spring zephyr
#

@swift owl Downloading the game from unofficial sources isn't recommended. You might face some issues if you do that.

iron pike
#

Is there 2 variant of Pubg??? @spring zephyr

polar marshBOT
#

@violet flume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hmm

tidal dirge
winter forum
#

@ItzAdiTya yeah but i changed the country from india to us then i downloaded @spring zephyr

molten canyon
#

Not a problem @winter forum bro

marsh sage
#

before 6 days it can be used

spring zephyr
#

@tidal dirge It will cancel the unlinking process if you will login through Twitter.

halcyon nacelle
#

@winter forum changing country isn't recommended because you cannot chage it back for 1 year

winter forum
#

@spring zephyr u didn't answer plz

night cloak
#

@swift owl you need to install it from tap tap or apptoid

molten canyon
#

In iOS we can change @halcyon nacelle

high mica
#

@halcyon nacelle use I'd which u are not using

vernal jetty
#

‪The update is awesome but the lag and framedrops is serious. Pls do something about it ‬

winter forum
#

@halcyon nacelle no u r wrong in apple id we can change anytime anywhere

halcyon nacelle
#

@winter forum taking about play store (android) mate

winter forum
#

@halcyon nacelle ohh idk abt play store i was talking abt appstr

indigo musk
#

guys why cant i pick snipe training mode

iron pike
#

Can I download Pubg by changing region of playstore with VPN

molten canyon
#

Users using Jio are not able to log in @swift owl

winter forum
#

@iron pike yes

radiant marlin
#

hello, where to post some cheaters video (death replay) ??

iron pike
#

Are you sure@winter forum ????

winter forum
#

@iron pike yep

halcyon nacelle
#

All i want is 90 Fps on my Device,my device has 855+ chipset , 8 Gb RAM ,120 Hz display and runs UltraHD + ulta frame rate still 90 FPS isnt Available ,anyone facing same issue?

dusk pilot
#

@spring zephyr bro in erangle 2 there are video towers in map right ? If right then can we still complete the achievementsuspicious

winter forum
#

@halcyon nacelle me i have iPad pro latest still not shwoing

halcyon nacelle
#

@winter forum i think its some kind of bug ,hope they fix it asap

low ridge
#

@dusk pilot no, they no longer show you any video hence you can't complete the Achievement

short dirge
#

Hello

tidal dirge
#

@tidal dirge It will cancel the unlinking process if you will login through Twitter.
@spring zephyr I want that account to be unlinked immediately... I contacted ingame support and they asked to upload screenshot of payments, but there is no option to upload photos on ingame CS chat support

dusk pilot
#

@low ridge but there are towers in erangle 2 map i saw one igPubgmConfused

winter forum
#

my friends pubg acc got banned he was having m4 Glacier fully maxxed and mythic fashion tags the reason was suspicious activity
" download only from officials "

low ridge
#

@dusk pilot there's no tower in Spawn Island, they're only there in the game and they're there due to another event.

#

@dusk pilot there's no tower in Spawn Island, they're only there in the game and they're there due to another event.
@dusk pilot and the achievement says to watch it in the Spawn Island.

molten canyon
#

As pubg banned in India I used all my uc now I can't even buy rp

dusk pilot
#

@molten canyon who told you to use uc in the first placehuh

normal scaffold
winter forum
#

@molten canyon I purchased 80k uc in morning and in evening pubg got banned in india 😭

lucid zealot
#

@molten canyon congratulations

normal scaffold
#

After repaing the files I got this msg please help

dusk pilot
#

@normal scaffold just wait few mins and login again

normal scaffold
molten canyon
#

Did u use it bro @winter forum

wraith brook
#

Can't u read ? @normal scaffold

normal scaffold
#

@dusk pilot I tried too much time and I got the same problem again and again

wraith brook
#

From where u downloaded ?

dusk pilot
#

@normal scaffold bruh just wait you dont have to spam login button again and again are you dumhuh

molten canyon
#

Which sim are you using @normal scaffold

normal scaffold
#

@wraith brook bro i can read it but it happens again and again

wraith brook
#

Your region ? And from where u downloaded ?

molten canyon
#

Answer me bro I can help you @normal scaffold

iron pike
#

Can anyone tell me how can I download Pubg???

normal scaffold
#

@molten canyon jio the worest sim😂, because of slowmode I can not send msg speedily

molten canyon
#

Bro connect to vpn for first time you login @normal scaffold

normal scaffold
#

@wraith brook bro I'm from INDIA

chilly crystal
#

what can i do if my facebook account was baned?

wraith brook
#

@normal scaffold First of you r doing illegal thing and then asking for support . Isn't the game banned here ? Also from where u downloaded ?

fluid hound
#

Hii

normal scaffold
#

@molten canyon can u suggest any vpn or country server🙏

molten canyon
#

Singapore @normal scaffold

normal scaffold
#

@wraith brook Abe bro kahe ka illegal, sab kar rahe to illigal nhi 😂

storm flumeBOT
#

Please do not use languages other than English, @normal scaffold. Refer to #735483472432594994 for regional communities.

wraith brook
#

Wow people recommending VPN s here and mods sleeping huh

near python
#

I don’t see the spin option, it’s the older version of the game

normal scaffold
#

@molten canyon thank you so much brother ❤️

molten canyon
#

Let's discuss in dm @normal scaffold

versed scarab
#

Hello

normal scaffold
#

Okay @molten canyon

versed scarab
#

Wher is bonus challenge button gone?

sonic wraith
#

old lobby please

marsh sage
#

Congratulation the new era of lag has started

small quail
#

@wraith brook
My phone is asus roge 2 it must be have a 90 fps but that unavilable why?

wraith brook
vagrant forum
#

@near python, the lucky draw ended on 4th September. You can only redeem till 11th September.

jagged lark
#

Is there anyway I can redeem S12 rewards? I had 100 RP and I didn’t get the lvl 100 reward
@jagged lark anyone? I have all the rewards but lvl 100, and I had 100 rp in Season 12

twin axle
#

When The 35% RP Discount Will Come

small quail
#

My phone is asus roge 2 it must be have a 90 fps but that unavilable why? @wraith brook

wraith brook
#

That device doesn't support 90fps that's why

twin axle
#

My Device Supports 120 FPS Still No 90FPS Option

small quail
#

hhh my phone is a gaming phone and 120 frame in fortnite do u joke bro?

vagrant forum
#

Can you please provide the following details, @small quail :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

marsh sage
#

Congratulation The New Era of Lag has started

twin axle
#

@vagrant forum When The 35% Discount On 100 RP Points Will Come In Game it's last Week

grizzled cairn
versed scarab
#

Where can I find a bonus challenge button?

vagrant forum
#

Unfortunately I do not have a date for it, @twin axle.

small quail
#

@vagrant forum
5166357508
asus roge 2
wifi
egypt

vagrant forum
#

Press on the little ^ on the bottom right, @versed scarab.

twin axle
#

Any Idea Will It Come Or Not

versed scarab
#

No thing in there @vagrant forum

twin axle
#

@vagrant forum any Idea About 90 FPS Option in My Device When it will come

acoustic jackal
#

I need thispubgm_uc

low ridge
#

@near python check the top right corner

small quail
#

@vagrant forum
what should be happen?

exotic palm
#

When will the 90fps update releases for all phones?

vagrant forum
#

No information yet, the device should be able to run the game on 90fps though. I'm just collecting the data of people reporting this issue, @twin axle.

#

@exotic palm, which device do you have?

versed scarab
#

I can't found it@vagrant forum

devout gyro
#

Will iphone 11 support 90fps?

vagrant forum
#

Give me a moment, @versed scarab.

half cedar
#

ik you guys dont endorse third party sources but is downloading from taptap safe ?

small quail
#

@devout gyro
no

vagrant forum
#

Nope, it has 60Hz display, @devout gyro.

pure raft
#

So Midas got his account back hmmm thought someone here confirmed he was hacking.

vagrant forum
#

@half cedar, nope.

exotic palm
#

@vagrant forum Realme X2 Pro, 855+ & 90hz refresh rate

mint scroll
#

So Midas got his account back hmmm thought someone here confirmed he was hacking.
@pure raft he was

grizzled cairn
#

I can see you are busy, however you are answering questions which were asked after my problem. @vagrant forum.

versed scarab
#

Ok take your time I'LL wait@vagrant forum

low ridge
#

PUBG Mobile's official page posted this.
Pls if someone read the comments there.
I'm sorry PUBG Team, it's giving an impression that PUBG itself is promoting Cheaters.
Even People are saying that PUBG itself sells hacks though I don't believe but a narrative is building out there.

mint scroll
#

Guys will I get banned I updated pubg on ios by changing the region of App Store ?

vagrant forum
grand star
warm plover
#

Why 90 fps is not available on my phone?? SD 855 6gb ram

pure raft
#

@pure raft he was
@mint scroll he was and pubg unbanned him. Well I’m not surprised

low ridge
#

PUBG Mobile's official page posted this.
Pls if someone read the comments there.
I'm sorry PUBG Team, it's giving an impression that PUBG itself is promoting Cheaters.
Even People are saying that PUBG itself sells hacks though I don't believe but a narrative is building out there.
@vagrant forum everyone in Pakistan knows he's a Cheater. You can just go and read the comments on the Post.

vagrant forum
#

uh, I have downloaded pubg mobile korea version, however I am india, whenever I try to log in, it shows me this, even if my connection is pretty stable. My friend have it aswell but he could run it in the first go.
This server is only for the global version, @grizzled cairn.

grand star
#

My phone will support ultra ud galaxy s10 plus ?
@grand star

modern crystal
#

Will the new blue red dot be fixed? Will they bring back the old red dot?

half cedar
#

guys google your phones refresh rate. if it has 90hz rr then most likely it will have 90fps

grizzled cairn
#

that answer took you this much time, I am afraid you could have told me that in an instant. smh.

night cloak
#

Will iphone 11 support 90fps?
@devout gyro nope

versed scarab
vagrant forum
#

Your region, @versed scarab?

versed scarab
#

Lebanon

night cloak
#

drive link of apk??

modern crystal
#

Will the new blue red dot be fixed? Will they bring back the old red dot?

vagrant forum
#

@grand star, not sure about that.

#

What do you mean by that, @modern crystal?

versed scarab
#

Ok thx i know why now@vagrant forum

sand path
#

@dark meadow. Device???

grand star
#

@vagrant forum thanks

halcyon pumice
#

Hello

modern crystal
#

My red dot is blue now it no longer looks like the old red dot

vagrant forum
versed scarab
#

It was Germany before you ask me@vagrant forum

exotic palm
#

Any Official words on 90fps update?
The OnePlus priority 90fps was just one month thing.

vagrant forum
#

The Bonus Challenge is not available in every region/country. If it's not appearing for you then it's most likely not available in your region, @versed scarab.

#

Can you please provide the following details, @exotic palm :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

rancid summit
#

Where is bonus challenge in new update?

worthy epoch
#

Excuse me can i unlink my phone number from the account?

bitter pagoda
#

when are classic crates coming back

vagrant forum
versed scarab
#

It was hiding before i change it but before update not matter what the region is @vagrant forum

rancid summit
#

@vagrant forum no it's not showing in my lobby

exotic palm
#

@vagrant forum
Device : Realme X2 Pro
Wifi

night cloak
#

I love how they removed the African region matchmaking :(

vagrant forum
#

@worthy epoch, that's not possible at the moment.

cobalt lion
#

hello why there is no 90fps in HD and HDR and when i use ultra hd the highest frame rate is 40fps why ?

night cloak
#

Do you think a Phone can run HDR on 90fps?. lol

runic mauve
#

Pubg update isn't downloading. Like it's stuck on 0% From Last 4 hours. In iOS. Network is working perfectly and I downloaded the same update on Android in 10 mins
Plz helpp

winter forum
#

@night cloak xD

rancid summit
#

Where is bonus challenge? I am from india

wispy quarry
compact willow
#

can any1 help i cant update my game device iphone 6s

night cloak
#

Is it not allowed to download the update version of pubg mobile from pubgmobile.com and play in India? As some people are claiming that there account is getting banned

limpid socket
#

@vagrant forum in #faq 4.12, are those the latest maps?

wispy quarry
#

Can someone solve my problem?

gritty glade
#

Midas Id Back.
This is sign of big flow in Tencent.
That means 50 or 60 Lac accounts ban without any reason, but the account holder is normal people so they can't contact with pubg Devs Privately & his account still remain banned.
But if any Big YouTubers account ban then it's return policy available?
@Error403#4903

PUBG MOBILE COMPLETELY EXPOSED.
( NEPOTISM)
Can anyone please answer

static wolf
#

#questions My account lost when I reinstall the game and login with social media from which my old pubg account linked. I have contacted with email and in game support but they were not helpful.
My old nickname - CYBERツPhalesh
My old character id -5273649279
My new nickname - ツPhaleshツ
My new character id - 5987088383
Help me to recover my account

rancid summit
#

Please help! I can't see bonus challenge opetion in my lobby. I am from india

night cloak
#

@static wolf which version you Downloaded

wispy quarry
static wolf
#

@night cloak I lost my account because of unlinking issue

storm flumeBOT
#

You can contact the customer service via the game settings, @static wolf. Refer to subpoint 5.3 in #faq for further instructions.

runic mauve
#

They are not even replying

distant rampart
#

Sum one hacked my account and they have linked their google play games but I have my mail linked and also facebook but i am unable to unlink his google play games plz help

static wolf
#

@storm flume I asked with customer service but they are not replying @vagrant forum

left drum
#

@wispy quarry bhai ban h pubg bina pubg k mr jaega?

night cloak
#

@static wolf ohh

wispy quarry
#

AppStore pe normal update aya he to kyun na karu? @left drum

storm flumeBOT
#

Please do not use languages other than English, @wispy quarry. Refer to #735483472432594994 for regional communities.

grim hull
#

When will the update come in india

left drum
#

@wispy quarry I didn't get I'm sure you've changed your region

unkempt quiver
modern crystal
#

@vagrant forum my red dot is not like that

wispy quarry
#

No I didn’t @left drum

static wolf
#

If you all love pubg and love india then help me to recover my account

night cloak
#

@grim hull TapTap

left drum
#

@static wolf 💩

wispy quarry
#

Even I don’t know how I got it even my friend didn’t get it ...lol so I am also confused right now

naive sandal
#

Can anyone help me?

unkempt quiver
grim hull
#

When will new update come in playstore for indian users?

night cloak
#

Is it not allowed to download the update version of pubg mobile from pubgmobile.com and play in India? As some people are claiming that there account is getting banned?

hollow timber
left drum
#

@wispy quarry lol

naive sandal
#

I bought some uc from midas and sended but it is not credited 😩

static wolf
#

#cheater-reports #questions @lime juniper My account lost when I reinstall the game and login with social media from which my old pubg account linked. I have contacted with email and in game support but they were not helpful.
My old nickname - CYBERツPhalesh
My old character id -5273649279
My new nickname - ツPhaleshツ
My new character id - 5987088383
Help me to recover my account

grim hull
#

@night cloak is it leagal

mighty cave
#

my peak controls are not working after update? anyone solved it?

night cloak
#

@grim hull yes

drifting hemlock
#

How to get the new update in kr version?

naive sandal
#

Please anyone help my money all gone

lavish hound
#

Many people face parsing problem while installing pubg app.......what is main reason for it?

gaunt vale
#

I love this game but you is ban my account for 10 years without any reason and I ask for Unbanned my account you say I am cheater. And I always hate this now time. no banned cheater's in game ban regular players only. I play game season 2 and I have Royalpass also in game my level is 69 and and my login 400+ days. In season 14 I completed my 100 RP and I have UC 645 in game for next season.

rugged atlas
#

I haven't option of prime plus in my account what to do?

mighty cave
#

@rugged atlas it should be left top

grim hull
#

@night cloak is it leagal

magic dawn
#

Is it ok if we download pubg from third party sites because as you know it's banned and not available in playstore

night cloak
#

@grim hull I'm always update from TapTap

rugged atlas
#

@mighty cave no it isn't on my main account

weak pebble
#

How to unfriend in new update ?

mighty cave
#

main or dummy, prime plus is at left top

lavish hound
#

Can anyone tell me what is reason behind parsing problem while installing pubg?

static wolf
#

#content #questions #cheater-reports #old My account lost when I reinstall the game and login with social media from which my old pubg account linked. I have contacted with email and in game support but they were not helpful.
My old nickname - CYBERツPhalesh
My old character id -5273649279
My new nickname - ツPhaleshツ
My new character id - 5987088383
Help me to recover my account

hollow timber
#

Many people are getting banned for no reason, pubg mobile should look onto this

safe mauve
#

@hollow timber are u from india?

rugged atlas
#

@magic dawn no

grim hull
#

Help me i am not able to purchase uc through play games

static wolf
#

#pubg-help famous this hashtag then pubg get pressure

magic dawn
#

@rugged atlas so we shouldn't update the game?

safe mauve
#

@magic dawn no u will be banned..

weak pebble
#

Help How to unfriend in new update ?

hollow timber
#

@safe mauve yeah. Downloaded apk from official website and got banned.

rugged atlas
#

@magic dawn go to YouTube and search about it you'll get your answer
Watch yamraj yt he had uploaded a video regarding this

sick hearth
#

Hello i need help I mean i wanna know if pubg comes separately in india which it is going to then will our id get logged out because the game is going to be independent in india

safe mauve
#

@hollow timber thats the reason u got banned..

#

@hollow timber thats the reason u got banned..

hollow timber
#

@safe mauve this game is weird. Even updating from official website gets us banned but the hackers don't get banned. Why did I even invest my time on this

ripe knoll
safe mauve
#

Yaa.. hackers just playing easily and normal players getting banned for no reason.. @hollow timber

gaunt vale
#

my account for 10 years without any reason and I ask for Unbanned my account you say I am cheater. no banned cheater's in game ban regular players only. I play game season 2 and In have Royalpass also in game my level is 69 and and my login 400+ days. In season 14 I completed my 100 RP and I have UC 645 in game for next season.

low pulsar
#

cheat karoge toh ban hoga

polar marshBOT
#

@gaunt vale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please do not use languages other than English, @low pulsar. Refer to #735483472432594994 for regional communities.

night cloak
#

When pubg mobile ( published from pubg corporation) available in india?

weak pebble
#

Anyone know How to unfriend in new update ?

static wolf
#

@polar marsh My account lost when I reinstall the game and login with social media from which my old pubg account linked. I have contacted with email and in game support but they were not helpful.
My old nickname - CYBERツPhalesh
My old character id -5273649279
My new nickname - ツPhaleshツ
My new character id - 5987088383
Help me to recover my account

amber shoal
#

@ripe knoll we can't do anything it's pubg fault

balmy notch
#

Midas Id Back.
This is sign of big flow in Tencent.
That means 50 or 60 Lac accounts ban without any reason, but the account holder is normal people so they can't contact with pubg Devs Privately & his account still remain banned.
But if any Big YouTubers account ban then it's return policy available?
@Error403#4903

PUBG MOBILE COMPLETELY EXPOSED.
( NEPOTISM)
Can anyone please answer
@gritty glade you need/have to be popular to get your account back easily

hollow pumice
#

6 hours still here my internet is fine i restarted phone too i have 9mbps

next latch
#

@static wolf are u from india if u will download new versoin from 3party it will give ban 10 year

celest shadow
#

Kindly post a detailed description of the bug in #old, @ripe knoll. Please remember to include the following:

▫️ Numeric User Identification
▫️ Device

next latch
#

So don't download updAte without playstore official

gritty glade
#

Midas Id Back.
This is sign of big flow in Tencent.
That means 50 or 60 Lac accounts ban without any reason, but the account holder is normal people so they can't contact with pubg Devs Privately & his account still remain banned.
But if any Big YouTubers account ban then it's return policy available?
@Error403#4903

PUBG MOBILE COMPLETELY EXPOSED.
( NEPOTISM)
Can anyone please answer
Bro @celest shadow

lavish hound
#

Android version matter in this big update?

dusky wedge
hollow timber
#

How will I know if i got my account back from thay file claim process.

gritty glade
#

How will I know if i got my account back from thay file claim process.
@hollow timber

Daily login to check your account,
The Unban Notice you see in your account.

lavish hound
#

@dusky wedge your android version bro?

coarse ridge
dusky wedge
#

9 bri

lavish hound
#

@dusky wedge from where you update?

coarse ridge
#

its not banned help me please

night cloak
#

Is it not allowed to download the update version of pubg mobile from pubgmobile.com and play in India? As some people are claiming that there account is getting banned

dusky wedge
#

Tap tap bro

ripe knoll
#

i want a response!

wicked mist
#

when will we get character vouchers?

hollow pumice
#

Why accounts are not being banned for even crediting they buy uc for 50000uc in 300$

languid bane
#

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account

mild girder
#

Why the bonus challenge options not showing after update

crisp garden
#

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account
@languid bane click file claim. No one can help you here

My account has been frozen for no reason
@coarse ridge go in #emulator-support.

languid bane
mild girder
#

I need answers for this the bonus challenge options not showing

crisp garden
#

@languid bane click file claim.

granite estuary
#

Unban 2030 Yaay

toxic mountain
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

night cloak
#

Help me plz I have big problem 😕😕😕

wicked mist
#

when will we get character vouchers can someone answer???

mild girder
#

What's the reason

coarse ridge
#

where can i find emulator support please

fierce night
#

i can't find any cheaters today ! is it because they limit them or they jst didnt update

night cloak
#

@swift owl nope

toxic mountain
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msgg

tribal siren
#

is there any change in weapons damage in new update ?

night cloak
#

Nobody can help me ?

#

@tribal siren they increased the ump damage a bit that was in the update notes

fathom plover
#

@fierce night they are still trying to configure their haccks to the new update

rose swan
#

I have one question for the bonus challenge where is it i can’t see any where

toxic mountain
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg @celest shadow @lime juniper @vagrant forum

tribal siren
#

@tribal siren they increased the ump damage a bit that was in the update notes
@night cloak ok thank you

half cedar
#

and in official indian pubgm insta they are promoting downloading apk from website... basically they are promoting free ban

night cloak
#

@night cloak seems u just need to update the version of the game and you should then be able to log on again

white plaza
#

Why is the game update downloading slowly on Iphone

night cloak
#

No I have all update someone hack me

hollow timber
#

Pubg mobile please look at this situation. Many people got banned for no reason. Don't just do that 'file claim thing'.

half cedar
#

its a bot lol

hollow timber
#

@half cedar yeah you are right. This is messed up.

night cloak
granite estuary
#

When i win a match at ranked arena i can't earn points

languid bane
#

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account

hollow timber
#

@half cedar I doubt the officials will look onto this matter. Will let the bots do the work. 🤦🏻‍♀️

night cloak
#

my device supports 90 fps But it doesn't show me in the options ... Galaxy s20 ultra

rose swan
#

I have one question for the bonus challenge where is it i can’t see any where moderators @celest shadow @short eagle @bold siren @sand path

fierce night
#

@fierce night they are still trying to configure their haccks to the new update
@fathom plover lol

night cloak
#

Nobody can help me here ??????

#

Are you certain your attempting to log on through the correct email or link
Sometimes android/Google gaming is linked through a specific email and if you have multiple email on you device and don't choose specifically the right one it might say that to you.@night cloak

half cedar
#

@hollow timber this is the first time ive seen such a thing. getting banned from downloading straight from the source. what a joke

rose swan
#

I have one question for the bonus challenge where is it i can’t see any where moderators @celest shadow @short eagle @bold siren @sand path

fierce night
#

my device supports 90 fps But it doesn't show me in the options ... Galaxy s20 ultra
@night cloak as they told me 90 fps is still not available for all devices such as mine asus rog phone 2

kind rover
#

Hi i need some help

night cloak
#

@night cloak no i have only someone hack who know for download this new version

sand path
#

@rose swan bottom right. The arrow pointing upwards

frozen nimbus
#

because all my duplicate items in my inventory were removed without my authorization with the new update and it was not even reflected in my silver shards or coins

toxic mountain
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg

fierce night
#

after update i only find 90 fps in iphone 11 pro and ipad pro 2019+

hollow timber
#

@half cedar yeah right. I have always stayed away from all those shady website. But look here are we today. This one is huge mess. More messed up than pubg actually getting banned im India.

languid bane
#

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account

night cloak
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg

#

@fierce night go to settings then find graphics on the right and select that in your graphics if you have ultra HD selected it won't show option for 90 fps select smooth and see if frame rate options change

toxic mountain
#

@sand path plz reply

granite estuary
#

@night cloak its not available yet in ur region

cedar skiff
#

Can i use vpn while playing

fierce night
#

@fierce night go to settings then find graphics on the right and select that in your graphics if you have ultra HD selected it won't show option for 90 fps select smooth and see if frame rate options change
@night cloak do you think i don't know this steps ? 😛 i play from season 1

smoky torrent
#

Thank for update

hollow timber
#

@cedar skiff you might get banned

night cloak
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg

#

@fierce night I don't know what you know so I explain the most basic way I could

kind rover
smoky torrent
#

There is a website from which we can update

languid bane
#

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account

fierce night
#

we talk about it not available yet in most devices bro

cedar skiff
#

@night cloak no you won’t get banned

grim tangle
#

Goodbye PUBG MOBILE Much of the world has been annoyed by your recent updates

granite estuary
#

Moderators are not helping at all here. laugh laugh

night cloak
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg

hollow timber
#

@night cloak you might get banned or might not.

night cloak
#

@night cloak no

wide wharf
night cloak
#

@fierce night I am on an s20 ultra myself and I have 90fps selected already it is available for the s20

languid bane
#

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account

frozen nimbus
#

Hey

kind rover
#

My avatar and my friend's does not appear what should I do?
@kind rover ؟؟؟

hollow timber
#

with every new update they rolled out glitches. This time they rolled out free ban. Is what they meant by 'new era'? Free ban? 🤦🏻‍♀️

wispy solar
#

@night cloak no broo just install from Authorized websites

languid bane
#

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account

left coyote
#

Hey guys, i encountered this weird issues after the update all my controls and text are so small anyhow I can fix this? My device huawei p30, however no one of my friends have encountered the same issue

night cloak
#

@languid bane yes

frozen nimbus
#

because all my duplicate items in my inventory were removed without my authorization with the new update and it was not even reflected in my silver shards or coins

night cloak
#

@languid bane Which Third Party Apps You Used Don't Use Know But Tell Wich App You Used Third Party

frozen nimbus
#

Why all my duplicate items in my inventory were removed without my authorization with the new update and it was not even reflected in my silver shards or coins

polar marshBOT
#

@languid bane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy solar
#

@frozen nimbus
Which items can you be specific!

warm pilot
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

fossil void
#

My game is crashing several time during matches..

fierce night
#

@fierce night I am on an s20 ultra myself and I have 90fps selected already it is available for the s20
@night cloak me asus rog phone 2 and i don't have it ! even my device supports 120 hz refresh rates

left coyote
#

Hey guys, i encountered this weird issues after the update all my controls and text are so small anyhow I can fix this? My device huawei p30, however no one of my friends have encountered the same issue
@left coyote Please i need an answer

night cloak
warm pilot
#

is there no official mod here?

wraith brook
#

@night cloak from where u downloaded ?

fierce night
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg My PUBG MOBILE Icon
@night cloak bro just use vpn and play we all do so 😛

frozen nimbus
#

@wispy solar suits duplicates shirts shoes helmets all

night cloak
#

@night cloak snapdragon or exynos ?

warm pilot
#

@wraith brook nice nickname lmao

wispy solar
#

@frozen nimbus mine are also removed🥺
But atleast they gave Battle poins and Silver!
But why it is bothering you?

hollow flame
#

my account got ferozen for 2 month i dont use hack please i want to unban my id 😭😭😭😭 i play fair then why my account got ferozen??

hollow timber
#

@night cloak don't use vpn. Update after few days might won't get banned. Wait for hours. Can't you see this server is flooded with ban recovery request.

night cloak
#

@fierce night I am on an s20 ultra myself and I have 90fps selected already it is available for the s20
@night cloak snapdragon or exynos ?

fierce night
#

snap 855+

hollow flame
void stone
#

Почему меня забанили мой аккаунт мой ник 5153186430. Why was I banned my account my nickname.515318­6430

night cloak
#

@wraith brook I'm Downloaded From YouTube Videos Description

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg
My PUBG MOBILE Icon

#

@night cloak exynos 990

hollow flame
#

can i get unban?????? please i waste a lot of time to be a pro and i am playing a tdm match a ban notifi comes 2months ferozen 😭😭😭😭

hollow timber
#

@night cloak people have replied you many times. You just want to hear from some guy that yeah play you won't get banned. Maybe that's the reply you are waiting for.

faint steppe
fringe parrot
#

when the gameloop emulator will support the Ultra HD?

night cloak
#

@Pati in FAUG patni in Mauj✓ I'm Downloaded From YouTube Videos Description

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg
My PUBG MOBILE Icon

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You can have unrelated conversations in #chat.

void stone
#

Почему меня забанили мой аккаунт мой ник 5153186430. Why was I banned my account my nickname.515318­6430

warm pilot
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

balmy notch
#

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..
@warm pilot ofc]

night cloak
#

@Pati in FAUG patni in Mauj✓ I'm Downloaded From YouTube Videos Description

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg
My PUBG MOBILE Icon

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You can have unrelated conversations in #chat.

kind rover
#

My avatar and my friend's does not appear what should I do?
@kind rover any help?

grizzled obsidian
#

@night cloak Bhai instagram pr story dal rkhi hain pubg nae waha se kr le

gray vigil
frozen nimbus
#

@wispy solar It bothers me because when I change those objects for silver or the coins I change them for silver. With the money I buy a ticket to open boxes and I end up with the same objects but they took more coins and fragments from me. so I decided to save them

night cloak
#

@Pati in FAUG patni in Mauj✓ I'm Downloaded From YouTube Videos Description

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg
My PUBG MOBILE Icon

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You can have unrelated conversations in #chat.

mortal wagon
#

Is anyone else also facing a problem where your Gyroscope is not working after the update?

hollow flame
#

How did i get unban?

polar dune
#

My update is stuck in ios for 5 hours. Please give me a solution'm

night cloak
#

@night cloak exynos 990
@night cloak I am too, It doesn't give me a 90fps option

void stone
#

@storm flume @storm flume @storm flume
Почему меня забанили мой аккаунт мой ник 5153186430. Why was I banned my account my nickname.515318­6430

polar marshBOT
#

@void stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@Pati in FAUG patni in Mauj✓ I'm Downloaded From YouTube Videos Description

If any PUbG M users of India update the game by downloading APK will their accounts get Banned ..

Plz reply my msg
My PUBG MOBILE Icon Please Reply 🤒 I'm Waiting

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You can have unrelated conversations in #chat.

faint steppe
#

@storm willow Bro i am unable to login my account through twitter

storm willow
#

@faint steppe use another linked account or try again later

timid willow
#

Whats up with the game crash ? I've loaded in to lobby then invited a team mate and instantanly crashed. Now I can launch the game ?

night cloak
static wolf
#

#questions My account lost when I reinstall the game and login with social media from which my old pubg account linked. I have contacted with email and in game support but they were not helpful.
My old nickname - CYBERツPhalesh
My old character id -5273649279
My new nickname - ツPhaleshツ
My new character id - 5987088383
Help me to recover my account

heady jolt
#

Anyone know how to get Pubg app in iOS

vagrant onyx
#

@heady jolt pubg app ?

honest sedge
#

Every time i try to log in through twitter this comes and nothing happens in new update

storm willow
#

@honest sedge Android or iOS ?

sinful knoll
vagrant echo
#

Any mods available???

night cloak
deep geyser
#

How can i unfriend someone?

fair vale
#

I'm a 30 FPS player am I allowed to use GFXTOOL?

storm willow
#

Clear cache and try again @faint steppe

honest sedge
#

@storm willow ios

storm flumeBOT
#

Use of unauthorized third-party software or methods, @fair vale, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

storm willow
#

@honest sedge go to settings safari and clear cache

fair vale
#

@storm willow ??

vagrant onyx
#

I'm a 30 FPS player am I allowed to use GFXTOOL?
@fair vale account get suspended for 10 years

deep geyser
#

How i can unfriend someoneee

static wolf
#

@lime juniper @vagrant onyx @celest shadow My account lost when I reinstall the game and login with social media from which my old pubg account linked. I have contacted with email and in game support but they were not helpful.
My old nickname - CYBERツPhalesh
My old character id -5273649279
My new nickname - ツPhaleshツ
My new character id - 5987088383
Help me to recover my account

vagrant echo
#

@storm willow will our accounts get banned for updating the game and playing it? I've updated it from play store using VPN, will my account get banned or so?

night cloak
storm flumeBOT
#

You can contact the customer service via the game settings, @static wolf. Refer to subpoint 5.3 in #faq for further instructions.

vagrant echo
#

@celest shadow will our accounts get banned for updating the game and playing it? I've updated it from play store using VPN, will my account get banned or so?

celest shadow
#

@static wolf, you are advised to contact the in-game customer service for further assistance regarding your account related issue. We as Discord staff cannot help you with this issue here, we hope you understand and kindly stop repeating your query or further moderative actions will be taken against you.

night cloak
#

@fair vale no

vagrant onyx
#

@keen karma after you update and log in for the first time its will automatic take you there to witness the A.C.E version evolution

grizzled laurel
#

help me how the heck i can watch the new opening video i have to watch it for the witness of truth achiev

static wolf
#

@celest shadow who are you ???

vagrant echo
#

@celest shadow will our accounts get banned for updating the game and playing it? I've updated it from play store using VPN, will my account get banned or so?

fair vale
#

@vagrant onyx this game is crazy you get banned for trying to play without lag and u don't get banned for cheating

vagrant onyx
#

@grizzled laurel @keen karma its automatic the video will show , its might be issue in your side
( its might show with you later time , you could gotten visual bug )

grizzled laurel
#

@grizzled laurel @keen karma its automatic the video will show , its might be issue in your side
@vagrant onyx -_-

rigid marsh
#

@polar marsh my account got banned for 10 years because random teammate was hacking

vagrant echo
#

@celest shadow will our accounts get banned for updating the game and playing it? I've updated it from play store using VPN, will my account get banned or so?

polar marshBOT
#

@rigid marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grizzled laurel
#

@vagrant onyx i updated it and redownloaded it many times, or it is just my iphone 6s+ does not support the video ?

vagrant echo
#

@celest shadow will our accounts get banned for updating the game and playing it? I've updated it from play store using VPN, will my account get banned or so?

A reply is appreciated @celest shadow

low mural
#

How can I get back my pubg mobile account was stolen

empty perch
#

I updated pubg mobile global version 1.0 from other website i.e.,from apkmirror.Will my account get bann??

vagrant onyx
#

@grizzled laurel @keen karma could be visual bug , if i got more info will let you know
maybe try tomorrow or some day its might work

heady zealot
#

Realme x2pro 90fps problem

sharp apex
#

This is my account which got banned 6 months ago I did not do anything still got 10 yr banned. But banned accounts don't show clothes and goes to bronze right? Then why am I in silver with my outfits. Somebody please explain to me. @polar marsh

vagrant onyx
#

I updated pubg mobile global version 1.0 from other website i.e.,from apkmirror.Will my account get bann??
@empty perch download from out side play store or from out side the official website is not recomended

storm flumeBOT
#

You can contact the customer service via the game settings, @sharp apex. Refer to subpoint 5.3 in #faq for further instructions.

heady zealot
#

90fps enabel but not showing fps meter

olive vine
#

Unbanned pubg

vagrant echo
#

@Piston will our accounts get banned for updating the game and playing it? I've updated it from play store using VPN, will my account get banned or so?

A reply is appreciated @Piston

vagrant onyx
#

@sharp apex your got ban say your acc got frozen please update your emulator ?

fair verge
#

I had before the new update 600uc, when i did update i still have 100uc where did 500uc disappear please reply

grizzled laurel
#

@storm flume are u fricking joking? your in game customer service is trash, it is useless for god sake, i never believed in it, and i never felt pubgm company give any kind of care about its players, we will never find real help or a real contact with u pubgm company !

low mural
#

How do You translate the account back in Turkish? Meanwhile i did not ban someone else stole him wrote and laughed account ID 5151362895

half cedar
#

@grizzled laurel ure replying to a bot m8

storm flumeBOT
#

You can contact the customer service via the game settings, @fair verge. Refer to subpoint 5.3 in #faq for further instructions.

sharp apex
#

@vagrant onyx I don't use emulator bro I always play in phone and I was having network issues my phone was lagging and then I got a message saying it got banned. If Pubg m could get unban why not my acc

grizzled laurel
#

@grizzled laurel ure replying to a bot m8
@half cedar ik xd at least the bot have more sense than those who calls themselves "customer service"

vagrant onyx
#

@fair verge you might bought something with the uc thought its silver fragment or AG
check your inventory

low mural
#

How to get my account

vagrant echo
#

@celest shadow will our accounts get banned for updating the game and playing it? I've updated it from play store using VPN, will my account get banned or so?

A reply is appreciated @celest shadow

vagrant onyx
#

@vagrant onyx I don't use emulator bro I always play in phone and I was having network issues my phone was lagging and then I got a message saying it got banned. If Pubg m could get unban why not my acc
@sharp apex can you share the ban message ?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @vestal coral, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

fair verge
#

@vagrant onyx I have not set up anything I swear to God

sharp apex
#

@vagrant onyx Ok brother but I have to check since it was 6 months ago. One time it said I voilated user agreement and one time it said regulations

marsh sage
#

@celest shadow I am hearing that updating to new versions peaple are getting banned

vagrant onyx
#

@fair verge yes , the uc does not go unless something happen or you bought uc from unofficial source

vestal coral
#

Crew challenge ?

sharp apex
vagrant onyx
#

@sharp apex 10 years ban

restive latch
#

why so many glitch on new update
, voice chat glitch, reload glitch,m etc etc

vestal coral
#

Panda game booster

marsh sage
#

@celest shadow @bold sirenIn bangladesh we buy UC from Daraz. Can we buy UC from here. Or we will be banned.

sharp apex
#

@vagrant onyx yeah 10yr but I didn't do anything still I think it's a glitch. Then why my stats, clothes are still showing? Otherwise it would be back to default

hollow timber
#

@grizzled laurel i agree bro. It's bot service. Some bot are even smarter than pubgm's so called customer service

vestal coral
#

Panda games booster ban ???

sharp apex
#

Pubg m should unban everyone if they get unban from India. I believe mine was glitch and they still haven't looked into my matter

grizzled laurel
#

always my guy always, i never felt customer service in game is useful, it is literally useless

vagrant onyx
#

@restive latch >> #old

#

@grizzled laurel >> #old

marsh sage
#

@celest shadow @bold sirenIn bangladesh we buy UC from Daraz. Can we buy UC from here. Or we will be banned.

hollow timber
#

@sharp apex mine got reset to bronze

vagrant onyx
#

Pubg m should unban everyone if they get unban from India. I believe mine was glitch and they still haven't looked into my matter
@sharp apex how you want to unban id if someone was using cheat than got banned and he want to get unbanned

marsh sage
#

@celest shadow @bold siren @short eagle In Bangladesh we buy UC from Daraz. Can we buy UC from here. Or we will be banned.

coarse ridge
sharp apex
#

@hollow timber then why mine is still on silver. That's means my account is still not banned? Idk im confused hey is your clothes showing when your friends search?

celest shadow
#

@marsh sage, kindly purchase UC from the game's store or through Midasbuy (https://www.pubgmobile.com/pay). They are the authorised and official method to purchase UC.

vagrant onyx
#

@coarse ridge have you ever log in on emulator

storm flumeBOT
#

You can contact the customer service via the game settings, @coarse ridge. Refer to subpoint 5.3 in #faq for further instructions.

vagrant onyx
#

( acc got frozen due to switching between mobile and emulator )

#

@coarse ridge

sharp apex
#

@coarse ridge brother same issue and I cannot log in to my account says 10 yr ban

coarse ridge
#

@vagrant onyx im playing from emulator yes

night cloak
#

my device supports 90 fps(galaxy s20 ultra ) But it doesn't show me in the options

dry pawn
#

Did anyone check either ramps are back in miramar or not?

woeful magnet
#

My I'd is ban for 10yr while I am recording my gameplay and suddenly I got 10 years band and I am playing in iOS device not cheat help @polar marsh

marsh sage
#

@celest shadow but it doesn't support Bkash

vagrant onyx
#

@vagrant onyx im playing from emulator yes
@coarse ridge that is your reason of the ban

marsh sage
#

@celest shadow but it doesn't support Bkash

shy mist
#

Any updates in Indian discord? If yes someone pls inform..I'm muted over there

celest shadow
#

@marsh sage, then you can purchase UC through the game's store.

coarse ridge
#

@vagrant onyx dont understund. i got banned for playing with emulator

sharp apex
#

@vagrant onyx But is there any chances I can get my account back? I believe it's not banned cause I can see my clothes and stats it's frozen

vagrant onyx
#

@marsh sage purchase uc from unauthorized source is not recommend and might lead to losing the uc

torpid storm
#

I see the news of pubg mobile that pubg will unban soon so I have a question regarding the game

marsh sage
#

@celest shadow But I have buyed from game store. But it takes money but don't give UC.

storm flumeBOT
#

You can contact the customer service via the game settings, @marsh sage. Refer to subpoint 5.3 in #faq for further instructions.

torpid storm
#

That if pubg mobile Indian version release so we have that items and clothes in pubg mobile global

night cloak
#

Who can help me send my message plzzzzz

vagrant onyx
#

@celest shadow But I have buyed from game store. But it takes money but don't give UC.
@marsh sage if you bought uc and there not delivered to your acc contact customer service with topic , bought uc and not deliver to account

marsh sage
#

@vagrant onyx Ok

shy mist
#

Why isn't game file updated in official website..U ask us not to install from 3rd party..It's not even present in ur website..What are we supposed to do?

cosmic gazelle
#

I updated my game by changing the country to USA in my Apple ID.
So there's no third party involvement nor any illegal stuff,I changed it back to my OG country after the update.
Can our account get banned?

trail comet
#

Where to see which match my friend is playing...how many hours ago he was online??? @vagrant onyx

Is this feature removed??

vagrant onyx
#

Why isn't game file updated in official website..U ask us not to install from 3rd party..It's not even present in ur website..What are we supposed to do?
@shy mist its might take time for them to update the file for v1.0

torpid storm
#

If yes I am very happy if no I am happy but sad too because pubg mobile clothes and items not come in the Indian version that I have in global and I am happy that it unban if government agree

visual geyser
#

When is pubg getting unbanned in India

static wolf
#

How to transfer Google Play account to game center

shy mist
#

@vagrant onyx How much time bruh? It's been nearly 15hrs since update!

vagrant onyx
#

Where to see which match my friend is playing...how many hours ago he was online??? @vagrant onyx

Is this feature removed??
@trail comet i have not seen that opening also , its could be changed to something else

visual geyser
#

When is pubg getting unbanned in India@vagrant onyx

static wolf
#

@vagrant onyx How to transfer Google Play account to game center

woeful magnet
#

Can any one help me my I'd got ban without any reason and I have proof that I not using any thing

vagrant onyx
#

@vagrant onyx How to transfer Google Play account to game center
@static wolf not possible , but you can unlink it and link it with game center 👍🏼

small flax
#

@woeful magnet hello bro you're from ?

spare mango
#

@vagrant onyx bro i have rog 2 how can i run 90 fps on it

night cloak
#

my device supports 90 fps(galaxy s20 ultra ) But it doesn't show me in the options

visual geyser
#

When is pubg getting unbanned in India@vagrant onyx
@vagrant onyx 😑😑😑😑

woeful magnet
#

@small flax india

vagrant onyx
#

@vagrant onyx bro i have rog 2 how can i run 90 fps on it
@spare mango if its does not support 90fps there is no legit way

#

@visual geyser wait sometime for more info

night cloak
#

Why 90fps is not in my device even 1 have 120hzts display and snapdragon 855+@vagrant onyx

fair verge
#

@vagrant onyx @vagrant onyx I only made a purchase twice from PUBG itself

static wolf
#

@vagrant onyx my account linked with Google Play games and fb my fb account disable so I can use

final sorrel
#

The 90fps only works for oneplus device? Is it true?

small flax
#

@woeful magnet I think you tried to update the game using any third party apps or any VPN ..so you've got banned. ..Don't use any Third Party or VPN..wait for official announcement

muted cobalt
#

Is it wrong to download PUBG Mobe obb through its offical app ??

spare mango
#

@vagrant onyx can i play on 90 fps if i update my device to android 10??

vagrant onyx
#

@vagrant onyx my account linked with Google Play games and fb my fb account disable so I can use
@static wolf try to unlink facebook 👍🏼
or try to link with email and than choice the log in method you want to unlink

small flax
#

@spare mango currently this feature is available for 1+ devices...

woeful magnet
#

I not update and I not use any vpn I was playing in iOS and I have proof that I not use any cheat but I got 10yr ban I have proof @small flax @vagrant onyx

night cloak
#

Why 90fps is not in my device even 1 have 120hzts display and snapdragon 855+@Yore Gaming

vagrant onyx
#

@vagrant onyx can i play on 90 fps if i update my device to android 10??
@spare mango no much info
( fps 90 does not support the device cause of the device CPU and that cant be changed )

bitter pagoda
#

when are the classic crates coming back

night cloak
vagrant onyx
#

when are the classic crates coming back
@jess.#7172 classic crate are there

static wolf
#

@vagrant onyx Bro fb disable which is linked with old pubg account. I have 71 level pubg account

night cloak
#

How to unfriend my friends pls someone tell

spare mango
#

@small flax no bro i got this feature on rog 3 but i didn't get it on rog 2 while both of them support 90 fps 120 hrtz display@vagrant onyx

coarse ridge
#

@vagrant onyx dont undersund why my account got frozen, im not using any illeagl program. you said that i got frozen forusing emulator

muted cobalt
#

@night cloak bro don't use jio sim whilr login into game after get login then you can use jio

night cloak
#

@muted cobalt How do i Dont Use Jio Sim ?? How can i disable while logging ?

vagrant onyx
#

How to unfriend my friends pls someone tell
@night cloak try on the friend list tab on the 3 Line > batch manage > than choice the one you want to remove

static wolf
#

Bro fb disable which is linked with old pubg account. I have 71 level pubg account please enable my fb account . Accept friend request and help. @vagrant onyx @muted cobalt

muted cobalt
#

@night cloak just connect with wifi or hotspot of other preferred networks like airtel etc then login

vagrant onyx
#

@static wolf try to contact facebook for recover your acc

#

There is not much can be done

static wolf
#

@vagrant onyx accept my friend request first

night cloak
#

@muted cobalt @vagrant onyx I already have Wifi.....

So Do I enable Airplane mode and then try through wifi ?

muted cobalt
#

@static wolf contact to facebook bro for recovering your account

@vagrant onyx is it illegal to download obb through its pubg apk ?

static wolf
#

@muted cobalt accept my friend request

pliant raft
#

Mic issues. Data and wifi

muted cobalt
#

@night cloak bro some preferred networks have jammed the pubg login ip adress so try different networls i strongly recommended airtel cause it works all the time

pliant raft
#

My mic in customs and classics cuts and works over and over. Same with teammates

night cloak
#

@muted cobalt Ok.... So Can I turn on Airplane mode... And Then Turn On Airtel hotspot and then try ?

static wolf
#

@vagrant onyx
How to enable fb account give me ways in private message and accept my friend request

hallow latch
#

@lime juniper

glacial bramble
#

Hello, i want to know something...

small flax
#

@night cloak Try using Airtel Network

vagrant onyx
#

@glacial bramble what is it ?

muted cobalt
#

@night cloak as your wish ... I done it without going on flight mode

vagrant onyx
#

@static wolf better to try to contact support 👍🏼

sonic wraith
#

@vagrant onyx

night cloak
#

Someone can help me ???

vagrant onyx
#

@sonic wraith what is it ?

night cloak
#

@night cloak State your issue please

hallow latch
#

pubg upddate is not good

glacial bramble
#

There's link given in instagram page for download pubgm, is that official?

muted cobalt
#

@night cloak what's the problem ?

static wolf
#

@vagrant onyx can you help me

vagrant onyx
#

@vagrant onyx can you help me
@static wolf maybe , maybe not

night cloak
glacial bramble
#

@vagrant onyx disable slow mode, i have to wait long for send one message to here, and why i can't be able to send message? It's showing failed to send message.

woeful magnet
#

@small flax @vagrant onyx I not update my game , I not use any vpn and I playing in iOS and I have proof that I not cheat but I got 10yrs ban l have proof (please help me)@vagrant onyx @small flax

static wolf
#

@vagrant onyx can you plzzz tell me how to enable fb account

broken quail
left coyote
#

Hey guys, i encountered this weird issues after the update all my controls and text are so small anyhow I can fix this? My device huawei p30, however no one of my friends have encountered the same issue
I need an answer don't ignore me please 🙂

cosmic gazelle
#

I updated my game by changing the country to USA in my Apple ID.
So there's no third party involvement nor any illegal stuff,I changed it back to my OG country after the update.
Can our account get banned?

marsh sage
#

no

night cloak
#

@night cloak @muted cobalt someone hack me 😕

left coyote
#

@night cloak How?

night cloak
#

@night cloak Is your game app updated to 1.0 though?

broken quail
#

How to download pubg from playstore

*You should have 2 gmail

*Now clear data of your playstore

*Now open any paid vpn connect to us any region

*After that open playstore
Switch to new profile search pubg then start downloading

*You can also close vpn when download start it will increase your downloading speed

Credits @Thor8055

small flax
#

@woeful magnet Hey bro if you think you didn't use any third party apps ..You can just mail the contact support team ...they might solve your issue

static wolf
#

Can you please help me to recover my account. Yore gaming

vagrant onyx
#

@vagrant onyx disable slow mode, i have to wait long for send one message to here, and why i can't be able to send message? It's showing failed to send message.
@glacial bramble slow mode might disable later time
, discord might have issue

woeful magnet
#

@small flax they are not showing any responses I sent proof also

marsh sage
#

Can anyone help me to understand about the Ban Pan System.

vagrant onyx
#

Hey guys, i encountered this weird issues after the update all my controls and text are so small anyhow I can fix this? My device huawei p30, however no one of my friends have encountered the same issue
I need an answer don't ignore me please 🙂
@left coyote you using emulator in that photo ?

night cloak
#

@vagrant onyx Why 90fps is not in my device even 1 have 120hzts display and snapdragon 855+@Yore Gaming

#

@left coyote @night cloak of course I need update more for connect my account and now I tinks this peaple disconnect start disconnect my twitter

south tiger
static wolf
#

@vagrant onyx suggest me ways to recover my disable fb account

glacial bramble
#

@vagrant onyx why I can't be able to send messages here?

left coyote
#

@left coyote you using emulator in that photo ?
@vagrant onyx no i said my device is a huawei P30

night cloak
#

@night cloak If you think your account has been hacked then contact the Customer Support as soon as possible. They are the only one who can help you out.

muted cobalt
#

@broken quail vpn may lead you to ban bro

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @static wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vagrant onyx
#

@vagrant onyx why I can't be able to send messages here?
@glacial bramble you are sending message , but you have to wait

night cloak
#

Why 90fps is not in my device even 1 have 120hzts display and snapdragon 855+@Yore Gaming@vagrant onyx

small flax
#

Announcement for Indian players :- Please do not download or Update PUBGM cause it's not in PlayStore if you update it with any VPN or Third party apps ..your id might get 10year ban ..So kindly wait for the official announcement. . they'll be bringing new Indian version like Korean version. As they've mentioned in their IG @pubgm_kr

glacial bramble
#

@vagrant onyx check screenshot that i have send there in #media

vagrant onyx
#

Why 90fps is not in my device even 1 have 120hzts display and snapdragon 855+@Yore Gaming@vagrant onyx
@night cloak might not support !!

static wolf
#

@vagrant onyx help me plzzzzz

night cloak
#

Why no 90 fps in realme x3 855+ 120hz latest device?

broken quail
#

No vpn i mean for downloading only use vpn this trick is working for india to download latest update from playstore and dont use any external link for downloading it @vagrant onyx suggest them bro otherwise they will ban their id

night cloak
#

@night cloak same bro

woeful magnet
#

@small flax @vagrant onyx I sent so many mail to pubg but they not showing any responses please kindly help

vagrant onyx
#

@vagrant onyx check screenshot that i have send there in #media
@glacial bramble could be from discord side issue
( they having some issue right now with API )

austere ridge
#

@SHADOW606 @Yore Gaming I sent so many mail to pubg but they not showing any responses please kindly help

night cloak
#

I can’t wait customer take long time answer I need help now☹️☹️

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @austere ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sacred aspen
#

How can I update pubg since its removed from the playstore in india

small flax
#

@woeful magnet Sorry bro once banned from server you can't get your id back ..Only we can hope is to get reply from officials but it rarely happens

young hinge
#

My device support 60 fps gaming but I m not getting it why

languid rapids
#

Does pubg support 90fps on all capable devices now or still no?

marsh sage
#

@night cloak only customer service can help you

broken quail
#

@sacred aspen swipe up and check my method given up thanks

vagrant forum
#

We currently do not have info as to why some devices which should be able to run the game on 90fps aren't getting the option, @night cloak @night cloak. Please report it in #old with the following details :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

reef violet
#

@night cloak wat happen?

vagrant onyx
#

No vpn i mean for downloading only use vpn this trick is working for india to download latest update from playstore and dont use any external link for downloading it @vagrant onyx suggest them bro otherwise they will ban their id
@broken quail yes its not recommended and might lead acc got suspend ( only download the game from play store / app store )

glacial bramble
#

@vagrant onyx ok I don't know what's that but i asked you something, is that official link to download the game in official instagram pubgmobile page, they put link in status...

night cloak
#

@vagrant forum ok

#

UHD not availaible of Samsung Galaxy Note 9

sacred aspen
#

@broken quail is there any other way to this problem

night cloak
#

A humble request to pubg mobile team - Please stop doing these types of thing like giving 90 fps to only those brands which sponsored u, they should learn from ban and must have gave 90 fps to supported device,

broken quail
#

@vagrant onyx that trick is for playstore only brother read it what i said up no ban i already played after downloading 5 matches no ban 100% tested my me thanks

night cloak
#

@marsh sage if I wait customer my account unlinck and I can’t connect

reef violet
#

Does pubg support 90fps on all capable devices now or still no?
@languid rapids yes all. The exclusive deal with one plus has ended.

small flax
#

@sacred aspen As Government has banned the Application you can't see it in PlayStore ..Wait for official announcement try not to use any third party apps or any VPN ..which will result in id bann ..

night cloak
#

Can the update just get reverted. It sucks so much 😂

vagrant onyx
#

@vagrant onyx ok I don't know what's that but i asked you something, is that official link to download the game in official instagram pubgmobile page, they put link in status...
@glacial bramble only from here official https://www.pubgmobile.com/

Than tab DOWNLOAD button located in top of your screen ( only for android )

native hazel
#

Why pubg accounts are getting banned after updating in india?

languid rapids
#

So I’m assuming it’s a bug I don’t have the button?

vagrant forum
#

Device? @languid rapids

sacred aspen
#

@small flax thanks

broken quail
#

I only said how to download pubg from playstore thats it brothers for playing you can play without vpn too in india no ban

languid rapids
#

iPad Pro @vagrant forum

vagrant forum
#

Which year?

night cloak
#

Do somthing about cheater.

native hazel
#

Why pubg accounts are getting banned after updating in india?
@native hazel please tell?

marsh sage
#

does the new update support iPad 6th Generation

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

small flax
#

@languid rapids it's available for only 1+ devices but surely will be available soon in many devices as well.

glacial bramble
#

@vagrant onyx yes, checkout screenshots, is that official insta page? Are they given link is official? Because i downloaded it from there... Pls confirm it🙏

atomic trout
#

So safe way to play updated version in india??? N safe way to update plzz tell

languid rapids
#

2020 @vagrant forum

vagrant forum
#

It's not only for OnePlus anymore.

vagrant onyx
#

does the new update support iPad 6th Generation
@marsh sage yes

vagrant forum
#

Can you please try to repair the game client, @languid rapids?

reef fulcrum
#

Omg the lag is so bad ms 180 why

marsh sage
#

Will PUBG make a official discord server for Bangladesh? Hope they make it soon.

timid lark
#

There is apk link on IG of official pubg mobile is it safe to use it ?

vagrant onyx
#

@vagrant onyx yes, checkout screenshots, is that official insta page? Are they given link is official? Because i downloaded it from there... Pls confirm it🙏
@glacial bramble yes its official

atomic trout
#

So safe way to play updated version in india??? N safe way to update plzz tell
@atomic trout @vagrant onyx

languid rapids
#

Can do

vagrant onyx
#

There is apk link on IG of official pubg mobile is it safe to use it ?
@timid lark yes

vagrant forum
marsh sage
#

Will PUBG make a official discord server for Bangladesh? Hope they make it soon.

timid lark
#

@vagrant onyx @vagrant forum thanks gg

pine siren
#

The new update has cheats and the detection of places and automatic correction our problem cheating there is no solution

small flax
#

@atomic trout TBH no safe way to download all you can do is to wait....

night cloak
#

90fps only working 90hrz or 120hzr refresh rate

glacial bramble
#

@vagrant onyx ok thank you for confirmation, so now is that safe to open game? Because i downloaded it and installed it from there.
@vagrant forum hi neko 😁 i know u😁

half cedar
#

@glacial bramble my friend got banned for 10 yrs by downloading that apk

vagrant onyx
#

@glacial bramble yes

night cloak
#

@night cloak 90fps works on both of the refresh rate 90 hz and as well as 120 hz.

marsh sage
#

Will PUBG make a official discord server for Bangladesh? Hope they make it soon.

winter crown
#

Some body knows why my profile picture cannot be changed

vagrant onyx
#

Will PUBG make a official discord server for Bangladesh? Hope they make it soon.
@marsh sage >> #old

glacial bramble
#

@glacial bramble my friend got banned for 10 yrs by downloading that apk
@half cedarthey confirmed that it's safe to download and install...

he might used vpn and vpn is not legal to use

vagrant onyx
#

@solemn ridge you from india
( are you using vpn ) ?

solemn ridge
#

@vagrant onyx no

half cedar
#

@glacial bramble he downloaded straight from website bro no need to use vpn for that. U want u open the apk and play if u get banned dont come crying here

shy mist
#

@vagrant onyx Which link is that ? Can Indians download it too ?

solemn ridge
#

@vagrant onyx I am from India but not using VPN

vagrant forum
#

If someone was wrongly banned for downloading from that website, then they will get unbanned, @half cedar. People aren't getting banned anymore. The ones who got banned installed the older apk file (0.19.0) while they already had 0.19 installed.

sand path
#

my friend got banned for 10 yrs by downloading that apk
@half cedar
Provide the following information:

▫️ Numeric User Identification
▫️ Device Name
▫️ Wi-Fi/Cellular
▫️ Country

vagrant onyx
night cloak
#

Website updated?

vagrant forum
#

Yes.

shy mist
#

Can Indians also download through it..?pls confirm so that I'll proceed!

marsh sage
#

yes

vagrant onyx
#

Website updated?
@night cloak yes file have been updated

timid willow
#

Help multiple game crashes ?

night cloak
#

@vagrant onyx @vagrant forum tysm

sand path
#

My account got banned. Help me.
@hollow timber
Provide the following information:

▫️ Numeric User Identification
▫️ Device Name
▫️ Wi-Fi/Cellular
▫️ Country

patent marsh
#

Download from official website

vagrant forum
#

@shy mist, if you can access the website then yes.

atomic trout
#

@glacial bramble go to

https://www.pubgmobile.com/

you will see DOWNLOAD button located in top off your screen

its official
@vagrant onyx can we use it for Indian user

shy mist
#

@vagrant forum Thanks Neko..The only reliable everytime 😁

static pasture
#

When will pubg return to India?

vagrant onyx
#

@patent marsh we have given official website

dusky bronze
#

@static pasture They're in the process of cutting off tencent, so it could be a few weeks

vagrant onyx
marsh sage
#

if u have so many problem from downloading from website then download from play store/app store.

dark cipher
#

If I will download pubg 1.0 , it will harm my id or not

atomic trout
sand path
#

I got banned after downloading from official site. My friends who downloaded from 3rd party website had no issues..
@heady vector

Provide the following information:

▫️ Numeric User Identification
▫️ Device Name
▫️ Wi-Fi/Cellular
▫️ Country

vagrant onyx
#

If I will download pubg 1.0 , it will harm my id or not
@dark cipher no
unless you violation the Tos rule of download the game from unofficial source

serene fractal
#

Yore the website link tou have given i cant access should i try vpn?

vagrant onyx
#

Yore the website link tou have given i cant access should i try vpn?
@serene fractal you from india ?

#

@vagrant onyx can be use for Indian user?
@atomic trout no comment

floral moon
#

i need prime plus subscription

proper pelican
#

Hi, anyone knows how to view friends in list mode after this update? Can't find it. only way to send BP now is by clicking by each friend individualy

vagrant onyx
#

@dark cipher than its should we fine

night cloak
#

my device supports 90 fps(galaxy s20 ultra ) But it doesn't show me in the options

serene fractal
#

@vagrant onyx yep i m india

atomic trout
#

@serene fractal which network you are using?

night cloak