questions

[night cloak]

I Want Be Moderator Role

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wispy solar]

@tepid horizon servers are not taken down

[real venture]

Is there any chances of unban pubg in India?

[sand flower]

chance is there but it will take time so be patient bro

[pearl forum]

@polar marsh Hello sir, Recently I have received a Message "Your account will be banned for violating regulations unlocks on 09-01-2030 Customer support [e-mail]".And then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account. ID:553229569 Name:BĀSHAR

[wheat sequoia]

😫

[polar marsh]

@pearl forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith glen]

One question for y'all , Whats goin to happen when the season ends tomorrow? Are we getting an instant update?

[prisma oasis]

any pubg unban news

[sturdy river]

When will be able to review cheaters?

[night cloak]

First the season is not gonna end tomorrow,

Whats goin to happen when the season ends ?
A new season starts as usual, refer #news for the patch notes.

@sturdy river refer this: https://tencentgames.helpshift.com/a/pubgm/?s=report-cheater&f=how-to-become-a-qualified-video-reviewer

[wraith glen]

Does it start immediately after the current one finishes or is it not the case

[night cloak]

As usual after a day.

[inner harbor]

Pubg unban status

[sturdy river]

Yea I’m qualified but every time I try a review it says request sent please wait for feedback

[wraith glen]

As usual after a day.
@night cloak Thanks for your assistance.

[marsh sage]

@inner harbor No Unban news

[night cloak]

Hi who can help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[marsh sage]

@night cloak Yes, you can tell me.

[mighty wharf]

@PUBG MOBILE you not respon for pubg ban in india why?

[sturdy river]

Update @night cloak then restart the game

[prisma oasis]

@PUBG MOBILE you not respon for pubg ban in india why?
@mighty wharf

[orchid igloo]

@marsh sage update released?

[soft dust]

hai

[night cloak]

Don’t have update and why I wait 2 min for send message

[mighty wharf]

@ᏒΛGΞ║SΞИS4TIOИ4L what

[open folio]

When pharaoh glitch will get cleared?

[marsh sage]

@night cloak If someone hack your social account or if you give you ID, Pass to another person and if he trys to login in PUBG with your social account then it comes.

@orchid igloo No,the update is still not realeased. It will be released on 8 september, 2020

[sturdy river]

Hi every time I try and review I get Request sent please wait for feedback

[night cloak]

@marsh sage yes I tinks it’s that but can I remove and connect ?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[sturdy river]

@night cloak are you sure you don’t have update? Go to the App Store and find the game and see if it says open or update.

[uneven anvil]

@polar marsh any further announcement on pubg ban in India

[marsh sage]

@sturdy river can you share the screen shot
@night cloak Yes you can. Can you tell me in which social account you have linked PUBG mobile.

[inland plaza]

is tap tap a offical site ?

[polar marsh]

@waxen lance:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sturdy river]

@marsh sage

[mellow spindle]

Can anyone tell me that is there any hope of returning pubg

[inland plaza]

is tap tap a offical site ?

[marsh sage]

@uneven anvil No still don't have any information
@sturdy river Pls wait for their feedback

[daring zephyr]

50%chance@mellow spindle

[night cloak]

@sturdy river refer this: https://tencentgames.helpshift.com/a/pubgm/?s=report-cheater&f=how-to-become-a-qualified-video-reviewer
Did you actually read this

@inland plaza not a place to ask that.

[floral moon]

@night cloak Your account is hacked and hacker changede src version, wait until next update on 8th september.

[night cloak]

@floral moon ohhhh tanks and 8 it’s sure I have account ?

[cinder bloom]

@mellow spindle did you want to know really???

[mellow spindle]

Yes

[sturdy river]

@night cloak hi yes I’ve read it and. Have been told I’m approved but every time I try and review the request sent message comes back. I wait but nothing happens?

[floral moon]

@night cloak yes..because i am also faxing this from May 28..also waiting for update

after update unlink hacker's social media account.

[night cloak]

Ok I need can doo enytings just update and I have it’s sure ?

[marsh sage]

@night cloak Unlink the social media account which has been added by the hacker.

[unique plover]

The ban is the latest move against Chinese companies in India amid a months-long standoff over a disputed border but the timing and the targ

[floral moon]

@night cloak yes. you just need new version.

[robust geyser]

hey guys was there a small update (around 16MB) today?

anybody here tell me

[marsh sage]

@robust geyser no there was no update today. On sep 8, 2020 there will be a update
@cobalt grotto Go to facebook-settings-apps and website-select pubg mobile-delete account. Then you can login with your new account.

[mellow spindle]

Can anyone tell me that is there any hope of returning pubg

[night cloak]

And unlink take time and if hacker conect before and hacker can doo same what I have now or not (soory my english bad)😅😭

[robust geyser]

@marsh sage how many hours ago did you play today?

edit your answer and tell me over there

[floral moon]

@night cloak Unlink proccess need 7 days, if hacker login with there social media in this 7 days unlink process will be canceled.

after unlink link your another social media and email.

[daring zephyr]

Indian Player can update 1.0

[cobalt grotto]

@marsh sage thanks bro..but how can connect Faceboook account to my new account

[turbid hollow]

Hello i got troubles logging into my account using the email

[polar lily]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @polar lily. Remember to read through #faq before asking questions in the support channels.

[marsh sage]

@night cloak Only unlinking is the only way to get avoid of the hacker. Unlink need 7 days, if hacker login with there social media in this 7 days unlink process will be canceled.
@robust geyser Few hours
@daring zephyr Indian players can do nothing. Because PUBG has been removed from play store and app store.
@turbid hollow pls change internet connection and restart the game again

[cinder bloom]

@daring zephyr but how

[night cloak]

And now hacker have acces my account or not ?

[green belfry]

How to download the pubg update.... In india

[turbid hollow]

@marsh sage i did so but same problem persists

[daring zephyr]

@marsh sage @cinder bloom if you write pubg Mobile on any browsers like chrome etc you get pubg on play store how but it is you try.....

[marsh sage]

@night cloak if u unlink hacker account he will not have access. Just pray that he does not enter game next 7 days.

[cinder bloom]

@marsh sage you are right
@daring zephyr we can't up date but if we download the latest version from uptodown

[sturdy river]

@night cloak hi yes I’ve read it and. Have been told I’m approved but every time I try and review the request sent message comes back. I wait but nothing happens?
@sturdy river @night cloak have you read this? 😜

[alpine ivy]

Pubg mobile banded in India

[night cloak]

I tinks it’s impossible not possible someone unlinck account right now because I tinks hacker connect every time

[turbid hollow]

Log in failed on ipad but works on phone!!!

[night cloak]

If applicants who have been approved tap "Start Review", they will enter the review page. While those who have not yet been approved will receive a prompt to apply again.
@sturdy river

@night cloak you can contact the in-game customer service from the login page.

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @turbid hollow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@night cloak you really tinks custome unlinck ?

[cobalt grotto]

@marsh sage Should i wait 7 days after unlink pubg account ?

[night cloak]

Only they could help you with Account related issues, @night cloak.

@west marlin @cinder bloom ??

[west marlin]

@night cloak my yt channel link

[robust geyser]

@night cloak my memory is bad so im asking you😋
during last update of pubgm (begining of s14) was there an option in-game to update pubg or was it only possible through playstore?

[night cloak]

@west marlin we don't do promotion in this server.

[sturdy river]

@night cloak I’m not getting a prompt to apply again I’ve been told I’m approved and it doesn’t say I haven’t got the credentials it says request sent please wait for feedback. So are you saying I am not approved?

[digital garden]

@robust geyser play store

[vagrant forum]

@robust geyser, all major updates are on Play Store.

[turbid hollow]

Why i can log into my account using email on phone but i can't on ipad???

[copper scaffold]

Pubg is banned in india can anyone update me if it's coming back or not?

[daring zephyr]

I need pubg...pubg is my life please pubg corporation do something please unban it in India

[night cloak]

@sturdy river wait for a feedback, a lot of peeps had requested for it so may take a while.

[west marlin]

@night cloak this is only for entertainment purposes. but it hearts i am really sorry.

[night cloak]

It's ok @west marlin refer the #735483472432594994.

[robust geyser]

ok guys

[digital garden]

@copper scaffold can't say anything just wait for official statement from pubgm corporation or Indian government statement

[astral oyster]

Sir please request to you that unban pubg in India we all are with you. We grind from 2 year when we get chance then pubg ban in India

[west marlin]

@night cloak thx but y this slow mode is on 😭😭😭. I am unable to chat smoothly

[copper scaffold]

@digital garden ya waiting for that..hope it'll be alright

[sturdy river]

@night cloak 👍🏻

[night cloak]

@west marlin slowmode is to avoid spamming.

[turbid hollow]

Why i can log into my account using email on phone but i can't on ipad???

[west marlin]

@night cloak r u admin ????

[night cloak]

Anything of PUBG ban in india?

[sleek snow]

Will pubg get unban ?

[storm flume]

Please refer to subpoint #4.6 in #faq for further information, @turbid hollow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[violet oasis]

Any update about pubg unban ??? Will pubg get unban ??

[night cloak]

A Moderator, @west marlin.

[hollow drum]

@night cloak any news about unban

[night cloak]

Anything of PUBG ban in india?
@night cloak

Any Update @night cloak

BTW I think the slowmode must be reduced to 30 secs

[muted cobalt]

Please help
Need immediate assistance bro customer care is saying to be patience but the hacker is saying that he will ban my account @night cloak @sand path

[west marlin]

@night cloak yes he is right..

btw can we use vpn to play pubg.
It is an emotional which is immortal

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

Any update on PUBG Ban in India

@lime juniper @spring zephyr

[muted cobalt]

Please help need immediate assistance @lime juniper @vital sluice @bold siren

[marsh sage]

@muted cobalt no if u follow the terms of service no one can ban u

[muted cobalt]

@marsh sage man hacker linked his account and he is saying he will use hacks

Where are mods please help

[night cloak]

Only in-game Customer Service could help you with that. Nothing can be done in the server.

[marsh sage]

@night cloak still there is no update about ban in india
@muted cobalt Unlink the hackers social account.

[fickle carbon]

What update for pubg mobile

[muted cobalt]

@marsh sage bro its his email

[warm pilot]

yest midas ban today mr spike...why pubg why

[marsh sage]

@muted cobalt yes I know unlink the account from settings. And pray that he doesn,t login to the game for the next 7 days. If hacker login with there social media in this 7 days unlink process will be canceled.

[muted cobalt]

@marsh sage email never get unlink bro

[night cloak]

@night cloak ohhh you are here😂

[marsh sage]

@muted cobalt do u mean the mobile/email which is just below the link account.

[muted cobalt]

Yup @Faiyaz Ahmed#8458

[vagrant forum]

Only in-game Customer Service could help you with that. Nothing can be done in the server.
You were already guided.

[gaunt shale]

There is many streamers stream with cheat and they show the cheat on the stream! Why dont pubg do something about it ?

[night cloak]

Why thereis no official announcement regarding ban in india of PUBG mobile

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @gaunt shale:

:white_small_square: http://bit.ly/37Lgfbm

[marsh sage]

@muted cobalt Then wait for the next update maybe there is a option for unlinking that one also.

[mellow bramble]

Is there any hope regarding unban pubg mobile in india

[muted cobalt]

You were already guided.
@vagrant forum i have contacted them they said please be patience but if my account get ban then they will say that we can't do anything

[gaunt shale]

They stream on facebook not youtube!

[vagrant forum]

Report them on facebook, @gaunt shale.

@muted cobalt, be advised that your account safety is your own responsibility, the discord staff cannot help you with that. Only the in-game customer service deals with account related issues. They might take time to respond but that is your only hope.

[languid rapids]

Not sure why this is popping up. I gotta ask what rules is it talking about? Can’t say I’ve used global chat option and used mic in game.

[vagrant forum]

If you type words that are blacklisted by the in-game chat, you will get muted, @languid rapids.

[marsh sage]

@muted cobalt
@vagrant forum is right. Nothing can me done. just seek the help from customer service
@languid rapids Maybe u have violated the rules.

[kindred flume]

@vagrant forum resume PMCO PAKISTAN PLEASE by banning hacker teams @polar marsh

[languid rapids]

But I‘ve not used it at all any way to rectify or do I have to stay stuck muted

[marsh sage]

@vagrant forum Can I get the blacklisted words

[sick shale]

@languid rapids You can contact customer service for that

[vagrant forum]

You'll have to stay muted till the time it states, @languid rapids.

@marsh sage, I don't think there's a list for that.

[languid rapids]

Okay

[vagrant forum]

There are several blacklisted words which arent exactly offensive, maybe you typed one of those, @languid rapids.

[marsh sage]

Okay @vagrant forum

pls mention specifically

[green belfry]

When will we get Charecter vouchers

[night cloak]

Change my name

[vagrant forum]

Recover the social media account that was hacked, even the in-game support cannot help you if you can't access it at all, @indigo kernel.
Replied you yesterday.

@night cloak, which nickname do you want?

[stable crag]

pubg unban in india

[marsh sage]

@green belfry charecter vouncers can be get from different events

[vital bane]

@stable crag Correct!!

[night cloak]

Itachinoob

[green belfry]

Is it real that official response from PUBGM corporation in tap tap

[vagrant forum]

When will we get Charecter vouchers
@green belfry, whenever there's an event for it. There are none right now and no information whether there will be one in the near future. Keep an eye on the in-game events tab.

[night cloak]

how do I report a hacker, I have video!

[vagrant forum]

Is it real that official response from PUBGM corporation in tap tap
@green belfry, no.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[opaque jay]

@languid rapids cz you abused creating violence in the global chat room😁😁

[marsh sage]

@night cloak Report the player in from his profile. You can also report in customer service.

[silk orchid]

Bro what's the latest news about unban?

[languid rapids]

If you’d like to try again and read my message you’d realise I haven’t even used the in game chat feature 😁😁 @opaque jay

[vagrant forum]

You do not need to reply to the users who were already answered by a staff member or the bot, @marsh sage @opaque jay.

[night cloak]

Hello! My account hacked, i can't get in. Someone use my account he change picture and clothes. How can I recover the account

[opaque jay]

then you got cheating report from others@languid rapids

[vagrant forum]

You cannot access your account at all, @night cloak?

[marsh sage]

@vagrant forum okay. I just want to help everyone regarding PUBG. So that they can play peacefully.

[night cloak]

I just reported the hacker I hope you see the report

[languid rapids]

Doesn’t even make sense. Why would I be muted from in game chat for using cheats stop tagging me, thanks.

[vagrant forum]

@night cloak, you can't access your game account at all?

[opaque jay]

@vagrant forum i just gave my attention for helping someone who needed

[night cloak]

@vagrant forum no i cannot at all

[modest mauve]

@vagrant forum bro is there any update regarding pubg unban in India plz tell if you know anything about that

[trim cedar]

Not so far

[vagrant forum]

I already replied him the reason why he got muted, @opaque jay.

@night cloak, recover the social media account that was hacked.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[opaque jay]

@vagrant forum yh ok i get it but why slowmode is activated with this chat can you tell me plz

[dawn sapphire]

Will pubg unban

[vagrant forum]

To avoid spam.

[night cloak]

@vagrant forum he hacked my Facebook account first

[marsh sage]

@lime juniper can you decrease the time of slow mode 2 min is too much

[opaque jay]

@vagrant forum please remove slowmode for me

[vagrant forum]

Contact facebook support and recover your facebook account, @night cloak. Even the in-game support won't be able to help you if you cannot access your game account at all.

[marsh sage]

@night cloak the best option is to get rid of the account and create a new account with strong password.

[night cloak]

@vagrant forum i cannot contact Facebook they send we haven’t enough time (coivd 19)

[vagrant dew]

Hi guys is there any option to link pubgm beta with Facebook or wechat?

[vagrant forum]

Unfortunately, no @vagrant dew.

[marsh sage]

@vagrant forum Is PUBG Beta legal.

[mild falcon]

Pubg will unban in India

[modest lily]

Same happend to me
But I did have that account connected to gmail
But I can't login cause it is saying that account is not available for globle download Vietnamese version😫

[vagrant forum]

Try contacting the in-game customer support then, but I don't think they will be able to help you if you cannot access your game account, @night cloak.

@marsh sage, yes.

[night cloak]

@marsh sage just I try bro my i can get it back.

[olive thistle]

Need help related login plz tag me if u can help

[marsh sage]

Is the global PUBG will same as pubg beta on 8 sep, 2020

[mild falcon]

Pubg will unban in India

[night cloak]

@vagrant forum thank you.

[olive thistle]

If I logout from my account (in india) then will I be able to login?@marsh sage @vagrant forum

[vagrant forum]

Beta version is for testing the new features before releasing it on global, @marsh sage.

[marsh sage]

@olive thistle I think no.

[urban wraith]

If I logout from my account (in india) then will I be able to login?@marsh sage @vagrant forum
@olive thistle ? @celest shadow

[charred thicket]

Hello how can I talk with the support and ask about my account?

[olive thistle]

@marsh sage with vpn?

[storm flume]

You can contact the customer service via the game settings, @charred thicket. Refer to subpoint 5.3 in #faq for further instructions.

[marsh sage]

@vagrant forum after era is launced on PUBG Mobile will beta version will be removed
@olive thistle NO. PUBG is fully banned in India. Soon the servers will be down.

[vagrant forum]

Yes, beta servers are taken down when the update is released on the Global version.

[urban wraith]

@vagrant forum after era is launced on PUBG Mobile will beta version will be removed
@olive thistle NO. PUBG is fully banned in India.
@marsh sage then y server's are still running

[bleak tendon]

@Nyeko How to update pubg to 1.0 version for Indian players

[marsh sage]

@bleak tendon It cannot be updated in India
@urban wraith Servers will be down soon.

[bleak tendon]

@vagrant forum Is pubg Indian version coming soon like pubg KR

[marsh sage]

If you want to play PUBG(Indian players) you can move to bangladesh like me

[charred thicket]

With who should I talk if I wanna ask about my account please

[urban wraith]

If you want to play PUBG(Indian players) you can move to bangladesh like me
@marsh sage hey don't tell this thing's

[glossy violet]

When u guys paln to clean the game from hackers

[bleak tendon]

@vagrant forum Is PUBG Indian version coming like pubg kr, pubg vn

[storm flume]

Hello, @glossy violet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[glossy violet]

Hahahaha we reported 1 million times

[charred thicket]

Yes 10 years I just wanna know the reason who should I ask?

[wispy flame]

Hi

[bleak tendon]

@storm flume Is PUBG Indian version coming soon like pubg kr, pubg vn

[inner torrent]

My speaker and mic has been glich from 3 days what to do next

[glossy violet]

Pubg now so bad game i will delete it

[deft steeple]

hawe any one idea how to get this opsin in my iphone to login with this opsion please hawe only this acces to my account

[storm flume]

Please avoid going off-topic, @night cloak. You can have unrelated conversations in #chat.

[wispy flame]

Bro slow mod is 2 minute really..! So what is that mean my Twitter has been hack and I tried to open pubg with my Apple ID why I can’t..! This account is important to me I really need help

[rancid loom]

M not able to add my email in pubg...even after entering verification code it says incorrect password...wtf 😔😔😔😔

[marsh sage]

@wispy flame you have update the game. Someone else has logged in your game with updated version

[vagrant forum]

Contact in-game customer support and ask them to unlink the twitter, @wispy flame.

[bleak tendon]

@vagrant forum Is PUBG Indian version coming soon

[hollow drum]

@vagrant forum Any unban news??

[celest shadow]

@rancid loom, any issues related to the e-mail linking feature will be addressed and improved in the future. Stay tuned.

[marsh sage]

@celest shadow Will PUBG be unbanned in India? Will krafton destroy their relationship with Tencent.

[inner flax]

When's the rank season?

[hollow drum]

@vagrant forum bro plz rely

[wispy flame]

Nyeko my account is korean version and last version please some help

[night cloak]

How i can invite my friend on this discord

[gilded echo]

Is using VPN causes ban ??

[vagrant forum]

You won't be able to log in until the next major update. You can only try to get the hacker off your account for the time being, @wispy flame.

[celest shadow]

@wispy flame, we do not provide support for the Korean version of the game.

[vagrant forum]

VPN usage is not recommended, @gilded echo.

[junior estuary]

Hi, I've just started playing pubg mobile and got banned? I don't understand why I've been banned what can I do

[vagrant forum]

@inner flax, if you are asking for the date when the season ends then that would be 13th September 23:59 UTC.

[marsh sage]

@celest shadow is korean version legal

[inner flax]

@vagrant forum ty

[jaunty yew]

@vagrant forum will pubg unban in india ???

[night cloak]

can anyone pls help me?
My game is laggy when there is green ping but when there is yellow ping the game is not laggy? then whats the point?😩

[marsh sage]

@vagrant forum is korean version legal

[little sandal]

Dear brother, I have a second account, and because of the opening of the game within the duplicator program, in order for the opportunity to become good in obtaining legendary clothes while opening the boxes, my account has been classified. Please help me

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[night cloak]

Why yours invite link doesnt work

[vagrant forum]

Server invite? @night cloak

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[calm moon]

@vagrant forum Is PUBG Indian version coming like pubg kr, pubg vn
@bleak tendon @storm flume it's true

[junior estuary]

I've been banned but when I go to details it's blank? However when I try logging in it says banned, how do I appeal it as I haven't done anything wrong I've literally just started playing the game

[marsh sage]

Is there any official pubg discord for bangladesh

[night cloak]

Thanks for Server invite link bro :)
If you are banned you did something wrong lol

[junior estuary]

i didnt though? i just downloaded it on my iphone, and played two games

[vagrant forum]

@marsh sage, no.

[marsh sage]

will pubg ever make discord server for bangladesh😥

[calm moon]

Is PUBG Indian version coming like pubg kr @vagrant forum @vagrant forum @vagrant forum

[little sandal]

Brother can anyone help me

[unique tree]

Any news on unban

[split gust]

@vagrant forum any news for unban in India

[velvet siren]

Brother can anyone help me?

[terse dew]

yes pubg indian version is coming they said officially on tap tap and after that they removed that post and asked to wait for pubg india official announcement

[shell tapir]

@split gust keep an eye on the official annocument 🙂 @terse dew it’s fake. No one of the official stuff doesn’t confirmed this.

[vagrant forum]

That post wasn't official.

[sudden cedar]

@terse dew source???🙄🙄🙄

[unique tree]

Where can we see the news for pubg unban in india

[night cloak]

how can be lag reduced in galaxy A50?

[rocky prism]

Hi i need help i got ban and i never hack use any external cheats i dont even play the game that much anymore

[velvet siren]

R You support me guys!!?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @velvet siren. Remember to read through #faq before asking questions in the support channels.

[shell tapir]

@unique tree #news if there will be announcement

[terse dew]

@shell tapir they posted on tap tap and later removed so dont know

[rocky prism]

Sent a ss in #media

[shell tapir]

@terse dew It was fake.. people making fake posts/video to make a viewers. Keep an eye on #news on this channel you will get always official’s news.

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @rocky prism. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[split gust]

@vagrant forum I miss AWM plass taxt me unban 0 - 100 % ???

[lime imp]

Why pubg ban in india

[rocky prism]

@Who ever sent me that bot genarated text
That doesn’t help in anyway

[shell tapir]

@lime imp Ask your government. India government make a decision to Ban Pubg Mobile from your country.

[lime imp]

Plz ma ko pubg khalna haaa

[shell tapir]

@lime imp English please. You can also go to #735483472432594994 and find India discord to chat in your language☺️

[rough silo]

@storm flume is pubg gonna unban

[lime imp]

I want to play pubg 😭😭😭😭 for my mistake is I will logout and I can not play pubg

[wispy flame]

Bro I contact in game help support no one answer

[shell tapir]

@rough silo keep an eye on the #news, @wispy flame do you correctly pass the bot command and contact with Tencent game support?

[rough silo]

Ok bro

[worldly nimbus]

If you Twitter account gets hacked and someone steals the login and adds a Facebook account can I still recover my account. I do have the email link.

[wispy flame]

Yes i do i get them my id my gamil my apple id everything i am still waiting

[green belfry]

@storm flume is pubg gonna unban
@rough silo it is a bot... It can't reply to you

[shell tapir]

@wispy flame Support have a thousands of hundreds messages per day, please be patient 🥳 @worldly nimbus You need to contact via in-game custom services

[arctic plover]

What is status of pubg unban

[worldly nimbus]

@shell tapir I have but they seem to have a bot responding

[wispy flame]

Thanks

[light trout]

Any response from pubgm ban regarding

[rough silo]

@green belfry Ok bro

[green belfry]

Any response from pubgm ban regarding
@light trout
No response

[worldly nimbus]

What’s the point of having an email linked to the account if you can’t fully recover the account from thief’s?

[shell tapir]

@arctic plover focus on #news for the information. @worldly nimbus I asked you already wasn’t you correctly pass the bot command?

[rugged atlas]

Any news about crew challenge?

[viscid iris]

Where I get the Indian pubg server

[shell tapir]

@viscid iris go to #735483472432594994

[light trout]

8 September is coming 1 day left
Unban in india your response

[shell tapir]

@light trout keep an eye on the #news

[light trout]

@shell tapir ok but I am excited for new update

Reply them

[hybrid heath]

Hello there

[noble violet]

I am a PUBG Mobile player from Bangladesh, We have a huge PUBG mobile player base, We also have Some big YouTubers, Our BANGLADESHI teams also reached PMCO and PMPL.
But when we faced problem regarding PUBG mobile Bangladesh challenge, Our own official Bangladesh admin assigned by PUBG Mobile officials "KAZI Arafat Hossain" didn't help us.

It was clear that PMBC result was wrong first time , then again 2nd time results got published But Some of the teams from 1st result was missing, Same teams Got multiple slots, Teams with less Points got qualified When teams with more points didn't, slots were scammed!!

And We don't want Kazi Arafat anymore as our representative because he Wants to save his chair more than the Bangladesh PUBG gaming community

THANKS for READING !!!! Help US TENCENT & PUBG corporation!!!!

#boycott_kaziarafat
#we_want_BD_official_admin
#its_now_or_never
#justice_for_bd
#love_pubgm_bd

[hybrid heath]

My friend why daily pubg middle east server down in pakistan like in every match. If you guys can't able to manage a server then please leave the pubg server management . And please go and die

[lucid turtle]

[flint hamlet]

Hello, I've received a ban on my account for ten years however I have only just started playing the game when I click the detail button it says there are no bans on my account yet I cannot log in? How do I fix this? And what's the contact email for PUBG mobile ?

[shell tapir]

@hybrid heath ❌please do not wish anyone to die! ❌

[hybrid heath]

Hello, I've received a ban on my account for ten years however I have only just started playing the game when I click the detail button it says there are no bans on my account yet I cannot log in? How do I fix this? And what's the contact email for PUBG mobile ?
@flint hamlet brother o also got ban for 10 years without any reason
And these pubg management team isn't going to help me or anything
Even their middle east server daily down in pakistan

[shell tapir]

@outer dock please do not spread out fake news!

[outer dock]

Guys is this image real or fake

[flint hamlet]

But surely it should appear within this menu? So I can see what the ban was for and then get it reviewed ?

[ebon minnow]

@worldly nimbus bro don't use fake link

[ornate ivy]

Are you playing on an emulator? @flint hamlet

[green belfry]

Hi friends

[shell tapir]

@flint hamlet You got banned or you just go to this page?

[shy mist]

Does 100Rp =10k points?

[flint hamlet]

I got banned and then asks me to click details so I do and it's blank, and I'm playing on iPhone X

[ebon minnow]

why

[simple topaz]

[ornate ivy]

Have you used a hacker program? @flint hamlet

[blazing patrol]

Is pubg gonna be UNBAN IN INDIA???

[shell tapir]

@shy mist Yes. 100rp is like 9900 points. @blazing patrol keep an eye on the #news

[flint hamlet]

No I haven't this is my first time playing the game as I enjoyed it on PS4 and seen it's also on mobile.

[hybrid heath]

pubg management team isn't going to help me or anything
Even their middle east server daily down in pakistan from last 2 days wth is this

[shy mist]

@shell tapir And I've used the points after 100!.but how does it still remain 10,840+?

[shell tapir]

@flint hamlet if you have problem with this page feel free to contact in-game customer service.

[ornate ivy]

My account has been frozen for two months and I have not used a hacker program

[blazing patrol]

Please response is pubg gonna be unban in india

[flint hamlet]

How do I do that Jacob ? The only options I have is: help, change language and fix app

[shell tapir]

@shy mist Because the number of your max rp will not decreased.

[ornate ivy]

My account has been frozen for two months and I have not used a hacker program

[steady vault]

Anyone please tell me pubg will unban in india ....?

[shy mist]

@shell tapir Woah that means even after redemption of extra points the total count doesn't change in terms of plane ranking? .. Thanks mate

[ornate ivy]

My account has been frozen for two months and I have not used a hacker program

[shell tapir]

@flint hamlet go to setting, look down and you will see button ,,customer service” then contact them. @shy mist yes if you have 10300 points(300+) and if you use this it will not change the 10300 points.

[shy mist]

@shell tapir Okay Bruh thanks for help.. Appreciated

[mellow urchin]

@admin

[shell tapir]

@shy mist You Welcome.

[mossy stirrup]

@outer dock bro ye fake h kua

[flint hamlet]

I don't see a setting option? This is all I have and when I click gamecentre it says I'm banned and then wants me to look at the detailing of the ban which is blank

[night cloak]

@shell tapir my account got banned for 10 years after changing my name, for violating the usage rules ... whata happening here Sir ? Can you please help me out .

[outer dock]

@mossy stirrup yes bro its fake ...

[mossy stirrup]

@outer dock dm

[shell tapir]

@flint hamlet click on ,,? Help” then ,,contact us”

[shy mist]

I've one more doubt @shell tapir
The Shotgun MASTERY counts when knocked with diff weapon but killed with shotgun but only for an hour! Is that the limit? After that only direct kills with shotguns count! Why's like that?

[shell tapir]

@night cloak refer to 2.12 point in #faq

@shy mist I have no idea.

[ornate ivy]

They freeze my account for two months and I have not run any hacker program. What is this injustice?

[shell tapir]

@ornate ivy refer to 2.12 point if #faq

[shy mist]

@shell tapir Okay Np

[night cloak]

I've heard that using a VPN is now forbidden and leads to a ban for a about 10 years , is that true?

[shell tapir]

@night cloak Using VPN is not recommended

[ornate ivy]

I didn't do any of that, believe me @shell tapir

[split citrus]

Pubg unban any news?

[shell tapir]

@ornate ivy Contact them if you want to.

[ornate ivy]

How do ?

[night cloak]

But i've been using it for about 2 years and its working. Also i'm using it for events because my account on Europe @shell tapir

@shell tapir can you help me out to remove the ban please.
This is not fear .
I just changed my name and then got banned in the Lobby .

[flint hamlet]

That contact us is legit sending me around in circles and not actually letting me contact anyone and telling me there an ask me option in the ban detail box but there isn't

[night cloak]

I dont have change region button btw that's why.@shell tapir

[shell tapir]

@split citrus no. Keep an eye on the #news. @night cloak You need to contact in-game customer service. Refer to 2.12 point in #faq for further information.

[night cloak]

@flint hamlet Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the respond. You feedback is welcomed via #old for the PUBGM team to see and take into consideration.

@shell tapir there is no human answering my Questions in- game Customer service
I get answered by bot which is not helpful.
That's why i created download discord and created new account so i can reach humans to get some help..

I will be very thankful if you help me out because i don't want to lose account with all my friends.

@night cloak if you’re account was created in the EEA region the button will not appear to for the EEA regions laws you cannot change region.

@night cloak Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the respond.

@night cloak i am using pubg Korean version and got banned for 10 year because of changing my name.
This is not fear Sir..

We only provide support for PUBGM global.

@night cloak where can i get help for pubg Korean version?

You’d need to google that, as I’ve said we only provide support for PUBGM global.

There is no human answering me in game- customer service.
I will try yo Google it thanks Sir

[frigid depot]

@night cloak what is this error?

[night cloak]

Looks like a internet issue @frigid depot

[junior basin]

No @night cloak it's pubg ban in india

[night cloak]

I’m aware, but they user may not be from India.

[junior basin]

But bro @night cloak pubg will back or not

[shell tapir]

@junior basin keep an eye on the #news regarding this

[junior basin]

But you can't you tell me any news @shell tapir

[shell tapir]

@junior basin I can’t. If there will be, you can read it

[junior basin]

Ok

[shadow void]

Hi

[icy zealot]

@shell tapir wab this ?

[shell tapir]

Hi. May I help you? @shadow void

[shadow void]

@shell tapir no you can't

[flint hamlet]

I would send an appeal but there is no option too.... which is why I've come here @night cloak

[night cloak]

Could you please provide a screenshot of your ban message @flint hamlet

[shell tapir]

@icy zealot fake ❌

[night cloak]

@icy zealot that’s fake, kindly remove the screenshot when you’ve read my message.

[icy zealot]

@shell tapir will there be unban in future? In india . What about all money fa upgraded guns?

[shell tapir]

@icy zealot I don’t know bro. I can’t tell you. You need to wait.

[icy zealot]

@night cloak I'm not able to delete message

[fierce obsidian]

when the ivent will start?

[night cloak]

@icy zealot hold down your message then you’ll get all these options. Click “delete message”

[shell tapir]

@fierce obsidian which event?

[flint hamlet]

That's my ban message, I've emailed the email it tells me to and get an automated system response saying it's closed

[fierce obsidian]

the ivent that show on television show 93% and a big tower is around

[night cloak]

@flint hamlet Do you have a jailbreak on your iPhone?

[shell tapir]

8.09.2020. There will be update in Pubg Mobile. @fierce obsidian

[night cloak]

@flint hamlet You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[crystal arch]

@fierce obsidian I think that is new beyond ace event. It should be starting with 1.0 update

[flint hamlet]

Yeah but I read it doesn't conflict does it? That's what it says in the faq and I've tried customer service through the ? But it's not getting anywhere and what is the game setting if I can't get past that message ?

I can't scroll that main page it does nothing?

[night cloak]

If you’re Jailbroken then bad luck mate!

[flint hamlet]

Jail broken doesn't break the ruling it literally says in the FAQ

[night cloak]

Unfortunately a lot of people were banned for it recently, they’ve detected it as a cheat.

[crystal arch]

Jailbreak device doesn't ban your account, until any application tries to change gamefiles

[flint hamlet]

It says though in the game FAQ that they wouldn't ban for jailbreaking and I have nothing on my iPhone that changes the files

[night cloak]

Two of my irl friends were also banned.

[warm saffron]

Heloo PUBGM .. i need someone from technical support, please

[night cloak]

PUBG is weird all you can do is contact support, best of luck!

[fierce obsidian]

when the TV will become 100%? what is it ?

[flint hamlet]

Idk how to that's the thing lol there's no button for me to contact

[crystal arch]

@warm saffron technical support like?

[shell tapir]

@fierce obsidian Probably in the day of update (08.09.2020)

[warm saffron]

@crystal arch answer for my question.. why banned me 10 years ..

[patent ridge]

Pls pubg I panicking

[spiral bane]

Hi Guys any one knows how change email gmail for account pubg mobile to new email gmail?
No one knows how?

[dusk pilot]

@patent ridge login from a different social media which is connected to your pubgm account

[celest shadow]

You cannot unlink or change your linked e-mail at the moment, @spiral bane.

[crystal arch]

PUBG is weird all you can do is contact support, best of luck!
@night cloak cause discord staff are not Tencent staff, only customer service looks after your account which checks if you caught cheating or teamup or change files or other

[patent ridge]

That is the only way I can login I don’t use the face book account anymore and the WeChat to @dusk pilot

[warm saffron]

I am spent alot of money in my account and he easy for banned it @crystal arch .

[shell tapir]

@soud#8053 Probably for cheating in the game. Kindly go to the #faq subpoint 2.12

[fierce obsidian]

@shell tapir thanks alot

[night cloak]

@crystal arch IKR 😉

[shell tapir]

@fierce obsidian You Welcome.

[fallow crown]

I lost my account pubg because my account face book has been disabled please help

[dusk pilot]

@fallow crown then you have to contact facebook support for that issue

[naive halo]

@dusk pilot we need pubg mobile in india...plss help🥺🥺🥺

[fallow crown]

@dusk pilot No answer

[naive halo]

Pillar of esports career in india is pubg mobile

[quick forge]

Rumor or real?

[patent ridge]

Holy bob Ross devil slayer the first letter of my psssword was cap :(( I panicked so fkn hard

[shell tapir]

@quick forge fake

[naive halo]

And now this is banned....do something.....we should let officials know......about how we need the game....as a serious esports player

[dusk pilot]

@patent ridge just connect another social media or link email so in future you can switch to avoid same issue

[wintry oak]

when will the pubg officials give an update on the ban

[shell tapir]

@wintry oak You need to wait.

[quick forge]

& how to purchase uc coz play store is disconnected with pubg so I am unable to payment?? & is Midas buy website is trusted?

[crystal arch]

@naive halo every eSports player knows how crucial pubgm is for india, they are trying their best.

[warm saffron]

Aloo

[shell tapir]

@quick forge midasbuy is trusted.

[silk granite]

y isn't there any official statement yet abt the news? 🥺

[brisk pilot]

Any update about india ban

[quick forge]

@shell tapir can't I buy uc from in-game? In india

[warm saffron]

Please someone help to return my account

[night cloak]

@quick forge https://www.pubgmobile.com/pay this is a trusted website you can try.

isp ban

[shell tapir]

@silk granite no. @brisk pilot no.

[dusk pilot]

@quick forge you cannot buy uc in india as of now its disabled after bàn

[unique light]

Pubg unban oficial detail please

[fallow crown]

Help @buoyant knot

[quick forge]

Ughhh

[shell tapir]

@unique light You need to wait for the announcement.

[silk granite]

hoping for a bang 🔥> @unique light You need to wait for the announcement.
@shell tapir

[warm saffron]

I’m very sad for the banned i lost 5000 $

[fallow crown]

@fallow crown how should I do

[night cloak]

@patent ridge please avoid by passing chat filters.

@fallow crown please refer to #faq subpoint 2.8

[wintry oak]

If pubg doesn't comes back what about our money?

[shell tapir]

@wintry oak Ask your government

[unique light]

@shell tapir How do you think Pubji will come back to India and on what date?

[near python]

@wintry oak modi will refund

[warm saffron]

No make any Violating the laws when i start game take banned directly

[shell tapir]

@unique light We don’t know. You need to keep watching #news if there will be.

[alpine brook]

@unique light no official announcement

[low swallow]

Guys I'm sorry saying this but I think you guys at pubg mobile are supporting hackers and unfair playing environment I sent a recorded video of a player who's ranked 5 at Europe using magic bullets and speed hacks wallhacks and the ID fully maxed out and guess what nothing happened the dude still ruining the server so don't tell us you guys bringing new anti cheating system I frustrated and done with this stupid game

[night cloak]

jacoob is the best

[warm saffron]

Why !! I need answer

[shell tapir]

[alpine brook]

@low swallow there is many ways to report cheater.
Check #faq subpoint 5.1

[wintry oak]

After next update korean version player won't be able to play with global pubgm players?

[alpine brook]

@wintry oak it will be as like as before

[low swallow]

@alpine brook my dude I tried every way you can imagine it's just waste of time I tried the in game report system the pubg mobile support team outside guess what buddy nothing happened so ....

[warm saffron]

How can i contact with technical support .. please anybody answer me

[alpine brook]

@low swallow you can try #cheater-reports channel after getting Rare role on this server

[low swallow]

@alpine brook we even did puplished the video of the hacker on YouTube and we did about 1000 report on the account and still the guy going to be the top 1 on Europe server

[night cloak]

@warm saffron you’ve been answered about your query around 5 times, if you’ve read our #735483472432594994 you’d know that repeating the same query over and over again is a violation of our rules and you’ll be muted.

If you didn’t read #735483472432594994 you’re now aware of the rule and next time you’ll be reported to the discord staff. Highly suggest you read the rest of #735483472432594994.

[alpine brook]

@low swallow Video Review Station is also live.
Hope they'll get ban if there is anything suspicious.

[night cloak]

@warm saffron what’s your native language ?

[warm saffron]

@night cloak my first language Arabic and understand english (little)

[low swallow]

@alpine brook my friend the video I've taken of the haker after he killed us it was clear that speed hacker and magic bullets he was shooting in the blank and knocking other players there is nothing called if it suspicious it's right there and I did already contacted some guy over here I think alp he said it's matter of couple hours before the guy get banned but buddy I'm ranking up also and I'm facing this guy like 6 times out of ten games and I keep losing points because of this hacker so many other player can anyone let this video go directly to someone who's responsible for reviewing them

[shut gulch]

Does somebody knows why you can Throe to the Lucky spin of the Pharaoh??? Theres no option, HELP PLEASE!!!!

[sick shale]

@shut gulch check pinned messages

[alpine brook]

@low swallow you can submit your report in #cheater-reports channel after you get Rare Role & when channel will unlock.

[modest patio]

My account stolen is there any way to get it back
+120 mythic can i contact support?

[grave stump]

Hello i talked to u yestrday and nothing changed im gitting banned every game 10min i posted on #old nothing changed i cant just make a new account to just play this is my main account and i spend alot of money on it + im not new i play from season 2 so Cooperate with me guys thx❤

[night cloak]

@modest patio can you still access your account.

[modest patio]

No

[alpine brook]

@grave stump can you please describe the issue one more time (with screenshot)

[night cloak]

@modest patio please refer to #faq subpoint 2.8

[atomic summit]

Have an idea, create a channel for giveaways :D for RP pass? If you agree just mark that message :D

[low swallow]

@alpine brook so you just saying it's you and your self buddy we can't help you because if the company was serious this cheater would've been banned by now not us clean players waiting for to upload our videos to the company after one week they respond and you know what this hacker using hacks since season 12 but I'll just delete pubg it just waste of time anymore

[modest patio]

How ?

[night lava]

Hello im changed my region incorrect

[night cloak]

@grave stump
There are 2 different reasons for the ban:

1. People using very unstable internet (maybe an ISP or country issue). Changing to mobile data is the solution for them.
2. People who has a fast internet but still facing the issue. Changing DNS will solve the issue, please refer to #faq subpoint 4.5

[delicate axle]

I gived my account to someone in able to exchange accounts but he stool it nd but his email address nd a password
How can i delete his email address?

[alpine brook]

@low swallow check #news
they banned 1.8 million user last week. Still they have many lacking.
I can't say anything more than that.

[light stirrup]

I have a question plzz answer me

[night cloak]

@delicate axle trading/buying/selling is a violation of the PUBGM TOS.

[dire plaza]

This is my account in PUBG MOBILE. I am playing an emulator. I was exposed to a band that I did not know the reason for. I did not do anything contrary to the agreed rules and laws, but I find myself wronged by this decision. Please review this decision.
Waiting for your reply at the earliest time, accept my full appreciation and respect.
My emulator gameloop is latest version update

[light stirrup]

Gameloop 7.1 and tencent gaming buddy 7.1 is safe for playing pubgm

[delicate axle]

@night cloak i need a solution for that to get back my account in order I can open it using Facebook

[grave stump]

@alpine brook i git banned 10 min every game for a week icant play my ms is 48-78 and it on network and wifi i tryied to change phone the same problem is only in my account not from internet

[night cloak]

@dire plaza you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

@delicate axle
Please refer to image attached.

[alpine brook]

@light stirrup ask on #emulator-support

you can get access of this channel by typing .emulator on #481204134859505684

[night lava]

How i can back

[dire plaza]

Plz give m asolution

[alpine brook]

@grave stump if you're using a broadband wifi connection, ask your ISP to fix it. They can fix it easily.
This ban happen because of network instability.

[night cloak]

@dire plaza support channels are English only, please provide a screenshot of that in English.

[alpine brook]

@dire plaza ask on #emulator-support (English allow only, your screenshot is arabic)

you can get access of this channel by typing .emulator on #481204134859505684

[grave stump]

@alpine brook my 2 brothers play on the same wifi and i made new account and theres no problem its on my account please understand me my account have problem

[dire plaza]

My emulator is in latest version update

[night cloak]

@dire plaza you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

[delicate axle]

@night cloak the new option of linking ur account with ur mobile phone or email address this is the problem that i want to delete his email address

[alpine brook]

@grave stump Did you rooted your device? or r u using any third party app during gameplay?

The only thing i know is, this ban happen because if network issue.

Can you please try mobile data or another network connection once.

[grave stump]

@alpine brook i tried new phone + tried on mobile data same problem + i dont use hack on account that woth 5000$+🙂💔

[alpine brook]

@delicate axle linking email is in beta mode so u can't unlink it now.

[night cloak]

@grave stump Change your DNS.

[alpine brook]

@grave stump then only in game customer service can help you.
never seen any report like u.

[hard urchin]

Pubg unbanin india

[grave stump]

@alpine brook Wow just wow thx so much for usless help that no one can fix my problem i tried everything

[alpine brook]

@hard urchin Ask your government to unban. It's their issue, not from Tencent.

[unkempt blade]

i have the same issue since 2 weeks, i tried everything, nothings helps

[pallid osprey]

@unkempt blade

[olive relic]

Why when I talk with my friend with discord the game sound becomes forelock?

[night cloak]

@delicate axle do you still have access to your own PUBGM account ?

[pallid osprey]

Hayır tabiki

[alpine brook]

@grave stump my advice, Don't know it will work or not.

uninstall pubgm, remove all pubgm data. Reset your phone. install pubgm after 1.0.0 release.

[sonic wraith]

@merry sandal dms please

[night cloak]

@sonic wraith you can ask this in #chat.

[olive relic]

Why when I talk with my friend with discord the game sound becomes forelock?
@olive relic @night cloak

[alpine brook]

@olive relic if you're using an android phone, increase media volume & decrease call volume.

if you're using an iphone, don’t use discord.

[vital wraith]

I'm trying to download ultra sounds in KR version but nothing's happening lol

[night cloak]

@vital wraith we provide support for PUBGM GLOBAL only.

[delicate axle]

@night cloak yea i do

[night cloak]

@delicate axle You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[alpine brook]

@vital wraith can i dm you on this issue?

[vital wraith]

Nah not important

[delicate axle]

@night cloak they said after 30 days

[night cloak]

@delicate axle it can take 60-90 for the unwanted accounts to be unlinked, unfortunately that’s your only option.

[tired ledge]

@vital wraith

[delicate axle]

@night cloak i only want tht guy to stop open my account if there is any solution for tht

[night cloak]

There is not, you’ll need to wait for his email/phone number to be unlinked.

[delicate axle]

@night cloak i already decided if I cant unlinke it i will ban it

[urban wraith]

@night cloak how much loadout pubgm have ? For playing tdm.

[night cloak]

4

[delicate axle]

Guys play with hacker u will get ban it easy 😐

[alpine brook]

[gloomy frost]

Will pubg be unbanned in India..?

[urban wraith]

@night cloak how to unlock companion?

[twin lily]

@gloomy frost no🤣🤣

[night cloak]

No information, @gloomy frost, please wait patiently for an official announcement.

@urban wraith buy them via the shop.

[manic solstice]

I need to get my account back. Pls Help

[gloomy frost]

@night cloak ok bro

[urban wraith]

@night cloak how much price? And available ?

[deft beacon]

Hello,
If my teammate is killed by a cheater but I didn't yet
what should I do to stop him immediately before killing me ?
like if there a method to contact with supporter immediately to enter my server and see him or something ?

[sick shale]

@deft beacon no

[urban wraith]

@night cloak should i do client repair after every pubgm update?

[violet spruce]

@urban wraith you Dont Need to repair

[night cloak]

@manic solstice you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

@deft beacon Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.

@urban wraith please see attached file, and it’s your choice if you want to do that you can.

[delicate axle]

What about the lag in phone why it lagging so much after i meet any enemies

[urban wraith]

@night cloak can i dismantle special charecter double outfits ? Like (sara, victor)

[sick shale]

@urban wraith yes but you'll not get silvers

[winter crown]

Is there any one from pubg to talk to him

[urban wraith]

Can i dismantle special charecter double emotes ?@night cloak

[winter crown]

I need support i have soem thi g important to talk about

[small island]

anysupport around

[languid gull]

@urban wraith yes

[night cloak]

@winter crown please state your issue.

@urban wraith I’m pretty sure you can dismantle them.

@small island sure what’s up?

[lean sequoia]

Im having sound problem in gameloop pubg only. No output sound mic works fine but no game sound and mic output from teammate

[deft beacon]

@manic solstice you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

@deft beacon Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.

@urban wraith please see attached file, and it’s your choice if you want to do that you can.
@night cloak thank you, but if I report them from the report button (up right) before they killed me by typing "there's a hacker in this match" or something
will it taken immediately ? or takes more than the match time ?

[urban wraith]

@night cloak if i dismantle what things i will get

[night cloak]

@deft beacon it takes time.

@urban wraith not sure sorry. You can always have a look what you get before the items are dismantled.

[small island]

i was playing in gameloop emulator and after i finished the game i got frozen for 2 months for no reason. alot of my friends had the same problem but they got unban. so please audit for the reason of ban and remove it i will send to you my ID account in dm. @night cloak

[urban wraith]

@night cloak but how to do dismantle. When i tap on dismantle button it shows nothing to dismantle

[winter crown]

I have groups whos sails the hacks that stop the server i want any one from pupg protection team

[night cloak]

@small island you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

@winter crown
You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

[sick shale]

@urban wraith You will get character shards, and premium ones if you dismantle legendary items

[spare geode]

Does the vpn program give Ban

[night cloak]

@spare geode the usage of VPN is not recommended.

[urban wraith]

@night cloak what but i have many doubles outfit and emotes of sara how to dismantle ?

[spare geode]

No I need VPN to change country

[night cloak]

@urban wraith can you provide a screenshot of what happens when you click dismantle ?

[delicate axle]

@urban wraith click on the item u will see down dismantle nd u done

[spare geode]

Does the vpn program give Ban because I need it to change country

[night cloak]

@spare geode Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[dry pawn]

@spare geode if you have bad luck then you will got ban through VPN

[languid bane]

Hello, my account was banned for nothing. Please help. My nickname is PRIm0

[night cloak]

@languid bane Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the respond.

[delicate axle]

Is there is any solution for lag?

[languid bane]

I've been waiting for an answer for a month@night cloak

[shy mist]

The Shotgun MASTERY counts when knocked with diff weapon but killed with shotgun but only for an hour! Is that the limit? After that only direct kills with shotguns count! Why's like that?

[night cloak]

@delicate axle better internet/connection and a high end device.

[shy mist]

@night cloak Do u know the reason y?

[spare geode]

I want to report to a saboteur

[delicate axle]

@night cloak sometimes lagging so much nd other time not idk why

[languid bane]

hello, my account in the game was blocked today. allegedly I use "third-party programs". I did not do anything like that. Perhaps this is due to the fact that I am now in another city and play from the Internet in a hotel. could you please unblock account

[dry pawn]

Once companion was free to get in pubg through an event. Hope they give that event back to us in future

[night cloak]

@spare geode please explain your issue with more detail.

@dry pawn use #old.

@shy mist no I do not sorry.

@languid bane I’ve answered you please refrain from repeating your query.

[dry pawn]

If i killed by the hacker in the game but my rest of team mate alive and they killed by another player. Then how i can report the hacker because i cant spectate hacker.

[torn kestrel]

It's gonna be a week soon and no statements or updates from PUBGM official regarding the Ban in India.Many professional eSports players (including me)are still waiting for an announcement to carry on with our further procedures.Please do understand the scenario and update us.

[prime shadow]

how can i report a cheater

[sick shale]

@dry pawn You will spectate the one who killed you, whatever you will still be able to report him via spectate

@night cloak Type .emulator in #481204134859505684

[stable shore]

Recover my account

[storm flume]

You can contact the customer service via the game settings, @stable shore. Refer to subpoint 5.3 in #faq for further instructions.

[stable shore]

that has not helped me

[sleek rose]

Can anyone help my account was hack

[delicate axle]

How can fix gyroscope on oppo phone?

[storm flume]

You can contact the customer service via the game settings, @sleek rose. Refer to subpoint 5.3 in #faq for further instructions.

[sleek rose]

I did just like now I got a bot

[split fern]

Tomorrow is the day. The update came out all over the world in playstore & ios Store. Now talking for indian how can we update this game. There is any official website?

[low ridge]

What happened to the PMCO Pakistan Finals?

[split fern]

First our nation second is anytype of game. In that order. When we talk about game. There is any hope for indian people playing pubg?

[low ridge]

@night cloak I need a quick level up to @Rare. I've lot of video proofs of the Cheaters which are yet to be banned. Pls help

[shell tapir]

@low ridge You need to write in the server to gain your rank quickly. @split fern Always is hope, you need to wait for announcement

[lilac sequoia]

Help i have big problem someone login to my account

[shell tapir]

@visual pulsar look in the pinned message of this channel

[solid yew]

@lilac sequoia which social media you use to login?

[lilac sequoia]

I don’t give my password to any one
I use Twitter when i know there is a someoneon my account i link the other links

[solid yew]

@lilac sequoia change your twitter password and login with new password

[visual pulsar]

I have 653 redeem i want to mack it 1000 i want buy but i can't plz return.

[shell tapir]

@visual pulsar post your suggestion to return it back in #old

[lilac sequoia]

I have been done everything but his still login i also think my device hacked i format it

@solid yew I changed everything my username my password my email and his login in from Twitter because now I unlinked the Twitter but faild unlinked

[quaint iron]

My pubg mobile mic and sound not working

[lilac sequoia]

He used my material to upgrade UMP

[shell tapir]

@lilac sequoia kindly go to #faq subpoint 2.8 for further investigation

[solid yew]

@lilac sequoia you can't remove any social media link without adding other

[night cloak]

@visual pulsar Sorry the event has ended, you only can claim the rewards.

when i enter pubg mobile .it give this code 154140715 unable to connect to server please try deferente network
@hardy sparrow Sorry to hear, feel free to post this issue via #old. make sure to provide:
▫️ User Identification

▫️ Region/ Country
▫️ Network type

[hardy sparrow]

when i enter pubg mobile .it give this code 154140715 unable to connect to server please try deferente network

[lilac sequoia]

@solid yew i link all links to prevent him to link my account to him

[night cloak]

Please avoid going off-topic, @lilac sequoia You can have unrelated conversations in #chat. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[lilac sequoia]

@shell tapir bro i have all information about my account even i have the receipts of UC

[solid yew]

@lilac sequoia check #faq point 2.8

[shell tapir]

@lilac sequoia For this I suggest contact in-game customer service or you do this?

[lilac sequoia]

@solid yew I already read it

[solid yew]

@lilac sequoia contact in game service because we can't understand u properly

[stark hazel]

I have entered the game with my account and my account is already linked with a twitter account only, but the problem that it says that I should begin from the start, and the account is not linked with Twitter. And my account is still there on the pubg when I search for it.

[lilac sequoia]

@solid yew what should I select for contact them?

[night cloak]

I have entered the game with my account and my account is already linked with a twitter account only, but the problem that it says that I should begin from the start, and the account is not linked with Twitter. And my account is still there on the pubg when I search for it.
@stark hazel You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[solid yew]

@lilac sequoia @lilac sequoia go to log in screen click on contact

[restive stone]

I logged out of the game but cannot re-enter it says logging in from the new version how can I solve this problem ???

[lilac sequoia]

@solid yew then?

[storm flume]

Hello, @opaque skiff!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @lilac sequoia @restive stone. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@night cloak he is flying with the car not spectating.

[opaque skiff]

way pubg mobile servar fol hacker

[night cloak]

@opaque skiff can you post that image once again??

[solid yew]

@lilac sequoia contact them

[lilac sequoia]

@solid yew bro there is many options there what should I select

[restive stone]

I am writing but they are not communicating

[night cloak]

So my friend and I went into duos and we couldn't jump out out

[solid yew]

@lilac sequoia can u send screen shot so i can navigate u

[opaque skiff]

@night cloak

[restive stone]

How can I login to an account connected only with Apple from Android device?

[storm flume]

Please refer to subpoint #2.11 in #faq for further information, @restive stone. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@opaque skiff is that your account???

[opaque skiff]

@night cloak No

[lilac sequoia]

@solid yew

[solid yew]

@lilac sequoia logging in

[lilac sequoia]

@solid yew

[solid yew]

login failure

[lilac sequoia]

@solid yew

[solid yew]

@lilac sequoia no

[lilac sequoia]

@solid yew

[night coral]

hello, I would like to make some changes to my team. I bought a team that is in 32º in the Brazilian Rank, and I wanted to change some data, like logo and name of some team members

[lilac sequoia]

Every way it’s end nothing work

[night coral]

@lime juniper @bold siren> hello, I would like to make some changes to my team. I bought a team that is in 32º in the Brazilian Rank, and I wanted to change some data, like logo and name of some team members
@night coral

[solid yew]

@lilac sequoia check there it option like it don't help

[lilac sequoia]

@solid yew they close the conversation

[solid yew]

this is no conversation this is only bot replying u

try to contact them

[tacit creek]

Is cheater video review running?

[night cloak]

Is cheater video review running?
@tacit creek Yes, you need to apply for it. They'll let you know if you're picked or not.

[tacit creek]

@night cloak I got picked but it says system busy

[glacial bramble]

Helloz i wanna know something...

[night cloak]

@night cloak I got picked but it says system busy
@tacit creek Restart your game.
Helloz i wanna know something...
@glacial bramble Ask away.

[tacit creek]

@night cloak I tried

[glacial bramble]

@night cloak is Midas was cheating by using hacks?

[tacit creek]

@night cloak even after restart not working bro anybody else start reviewing or is it only me getting system busy

[night cloak]

@night cloak I tried
@tacit creek Then wait for the new update which is tomorrow. Perhaps it's available after the update.
@night cloak is Midas was cheating by using hacks?
@glacial bramble I don't know the answer for that question he's claiming that 10,000 people reported him, but I'm pretty sure you won't get banned from mass reports.

[night coral]

hello, I would like to make some changes to my team. I bought a team that is in 32º in the Brazilian Rank, and I wanted to change some data, like logo and name of some team members
@night coral @night cloak

[night cloak]

@night coral @night cloak
@night coral Okay, go make some changes to your team. I don't understand why do you need help?

[night coral]

i don't know how to make these changes

[night cloak]

Is it clan or crew?

[night coral]

they told me it was through a Request (email), but I sent this email 2 weeks ago and they still haven't answered me

it's a competitive team, we compete in official championships. We are in 32nd of the Brazilian rank

[glacial bramble]

@night cloak like ppl do report him and anti-cheat engine try to detect if he's using any kind of cheat methods and so that he caught up doing unfair things with game environment?

[night coral]

29ª !!!! My team

[night cloak]

@night cloak like ppl do report him and anti-cheat engine try to detect if he's using any kind of cheat methods and so that he caught up doing unfair things with game environment?
@glacial bramble I think there is something else other than mass reporting, don't want to accuse him cheating. But you won't get banned from mass reporting. @night coral I don't think you can change your team logo, members while in a tournament.

[night coral]

we are not during a tournament, so I want to change the data, so when there is a tournament, we can play

[abstract anvil]

#questions Excuse me, is the new RP coming out with the new update?

[glacial bramble]

@night cloak ok, i got it, another thing, im from india, pubg got banned here u know maybe, so how can i play it even if banned in here, like any other way that i can access this game? (DM me)

[shell tapir]

@abstract anvil NEW Royal Pass will start on 14th September

@glacial bramble No, you can’t enter the game until the ban will be removed

[cerulean rover]

plz tell me , emulator was fully updated 7.1 beta then why

[glacial bramble]

@glacial bramble No, you can’t enter the game until the ban will be removed
@shell tapir what if i change region, vpn?

[shell tapir]

@cerulean rover you can access #emulator support by typing .emulator in #481204134859505684 , please state your query. @glacial bramble VPN is not recommended. You will still not be able to enter the game

[glacial bramble]

@shell tapir what if i change my country?😒

[shell tapir]

@glacial bramble You asking me seriously? Try change your country then tell me if it works

[slender sail]

When the ban will be removed

[shell tapir]

@slender sail keep an eye on #news

[glacial bramble]

@glacial bramble You asking me seriously? Try change your country then tell me if it works
@shell tapir ok

[tidal forge]

has pubg fixed accounts getting 10 min suspesions? its literally the accounts.. make a guest account and can play all day, use main account and 3 kills 10 mins.

[shell tapir]

@tidal forge You getting terminate ban? Did you try change your DNS?

[spiral bane]

@celest shadow Why i can't unlike my account any how i can do that?

[tidal forge]

@shell tapir i have bought a new ipad.. went to a friends house diff internet its def a accoutn issue.

[loud wave]

can anyone help me i got ban while i am offline for 2 days got 10 years and i dont know why ?

[shell tapir]

@loud wave kindly go to the #faq subpoint 2.12 @tidal forge can you show me what’s message you getting on the screen?

[polar marsh]

@loud wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[civic narwhal]

Hello, I want to talk to an admin

[vivid peak]

Hi,any updates related to pubg unban in india?

[civic narwhal]

Not in the Middle East

where are you ? Why does no one respond

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @civic narwhal. Remember to read through #faq before asking questions in the support channels.

[shell tapir]

@vivid peak no.

[restive stone]

I can't login to my account, it says logged in from the new version, how can we remove this problem customer support is not interested in the issue

I can't login to my account, it says logged in from the new version, how can we remove this problem customer support is not interested in the issue

[opaque laurel]

I want my account back , I’m a regular player got a ban for playing with cheaters I don’t know that they are a cheaters ; this is a cheaters’s game no place for a regular player .

[unborn topaz]

Report this hacker please

[tepid hedge]

Someone hacked my account and breaked the rules when i couldn't enter my account .
Then, I took back my account and found out that it had bandded for ten years .

[night cloak]

@tepid hedge all the players make these Excuses

[gleaming flint]

Lol

[unborn topaz]

Id :5668957291 report this hack account

[tepid hedge]

@tepid hedge all the players make these Excuses
@night cloak i did not make any Excuses , i just told what happened to me

[gleaming flint]

Why pubg is banned in india

[urban hull]

Hello@gleaming flint

[late mantle]

Hi ,
I need help , my account was banned for one week and I need to get it back , this is the 4th time happened to me this season, I need help please?

[opaque laurel]

I want my account back , I’m a regular player got a ban for playing with cheaters I don’t know that they are a cheaters ; this is a cheaters’s game no place for a regular player .
@opaque laurel
Why no one answering me ?? This is totally unfair ban .

[ionic temple]

anyone know about the video review station? I submitted an application the first day it came out but just now it asked me to submit another, does that mean I’m not accepted?

[torn kestrel]

What will be the download size of tomorrow's update for android?

[night cloak]

Why this error 😡

[hearty coral]

No weapons spawn in training

[night cloak]

Hey PUBG Mobile support team , My account in the game was blocked without warning. For no reason I did not violate the terms and conditions of the game. I hope my account will be returned and removed from it. please un banned my account I didn't break your rules . Request and wait for your response anxiously
ID : (5112798518)
Email: [e-mail]

My account has been banned without any reson knowing I did not use any hack or other things please take the problem as soon as possible
ID : 5112798518
Email : [e-mail]

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brisk cedar]

Whyyyyy?????

[night cloak]

I want a PUBGM email regarding trade and relationships

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @brisk cedar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[brisk cedar]

If click ok thn game starts automatically. Its not my internet issue.

[calm mountain]

Banned

[brisk cedar]

Im from india thats why im facing this issue?
I hope you guys knw that banned things

[calm mountain]

I'm also from india
And i'm still able to play it

[opaque laurel]

How i can get back my account??

[strong vine]

@polar marsh @polar marsh
Welcome to your presence.
I didn't activate any external instrument.
My account is blocked more than four times an hour
And I have a video recorded in the ban without use.
Any out-of-the-box or fraud
Please help.

[halcyon trail]

@polar marsh will pubg mobile return to India?????

[obtuse basalt]

Hi,these two players(IDs are in the pic) are confirmed by the in-game system that they are hackers since last Wednesday,why are they still active in the game?

[wanton quest]

@obtuse basalt @obtuse basalt @obtuse basalt

[night cloak]

May I ask how I can recover an account which I logged into via Game Center but I changed my Apple ID so I could no longer log into this account

[obtuse basalt]

Hi,these two players(IDs are in the pic) are confirmed by the in-game system that they are hackers since last Wednesday,why are they still active in the game?
@obtuse basalt This is rediculous

[lucid turtle]

@polar marsh will pubg mobile return to India?????
@halcyon trail . Yep

[halcyon trail]

Is this real????

[night cloak]

I mean unable to use voice chat with my friends/teammates in game past few days, even tried re-installing the game but still problem continues

[true turret]

hıle bıldırımı

nereden yapıyoruz

[storm flume]

Please do not use languages other than English, @true turret. Refer to #735483472432594994 for regional communities.

[vagrant forum]

@night cloak, change your DNS. Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1, that should fix the issue.

@halcyon trail, no.

[night cloak]

@vagrant forum umm, ok thanks

[sullen sphinx]

Bye bye pubg i am now playing cod mobile because you are not giving any responses to us
This is not right bye

[marsh sage]

If anybody need help regarding global PUBG pls ping me.

[grim eagle]

Help someone hacked my account and added e-email i contacted the customer service and sent them everything they wanted but the closed the chat i dont know what to do now

[celest shadow]

The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait, @grim eagle. The response time may vary and could be longer than usual due to the COVID-19 crisis.

[marsh sage]

@grim eagle Pls unlink the hacker's social account.

[cerulean rover]

is it safe to use gaming mouse macros in game like rapid fire and quick scope

[grim eagle]

@celest shadow but bro how much time can it take @marsh sage i did but he added e-email and i cant unlink that

[storm flume]

You can now access #emulator-chat and #emulator-support, @cerulean rover. Revert this at any time by sending .emulator in #481204134859505684.

Please refer to subpoint 5.4 in #faq for further information, @grim eagle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[marsh sage]

@grim eagle Then wait for the next update. Maybe there is a option of unlinking that one also.

[grim eagle]

@celest shadow ok thank you so much i hope they help me because i spent so much time on my pubg denominator account ❤️❤️❤️❤️

[night cloak]

??

[blazing bronze]

Any news regarding pubg unban in india?

[night cloak]

Help

[timber widget]

@polar marsh Pubg Game Return in India 🇮🇳??

[plucky vine]

No

[earnest oyster]

Pugb mobile. Unbanned in india....???????

[inland plaza]

Why mic glitch is not fixed yet?

[stable crag]

@timber widget no impossible

modi h wo modi imran nhi sala jo pighal jae or wapas le aae😫

[marsh sage]

@night cloak It is due to age issue. If you link your PUBG with social account which is lower than 18 years then it will appear.

[quick palm]

Clear hacks, but what can we do aside just report in-game? Cuz clearly there's no point of reporting.
I've reported about 30 hackers, and received no feedbacks whatsoever.
Please take responsibility.
And here's the hacker's id 6546328563

[storm flume]

Hello, @quick palm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[upper furnace]

Helo

[strong vine]

Welcome
I have a flaw in my account and I need a solution.
Every time I play, they give me a two-minute or ten-minute ban.
And I can't play the game at least 30 minutes.
And I need immediate support.
Please pay attention.

[turbid moth]

New update Will the Play Store update in India?

[high crow]

In India pubg is banned,

[turbid moth]

New update

[high crow]

I think we will not able to see the new era erangel 2.0 .I was so excited for this update , and now this all happened.

[prime geyser]

@quick palm sorry you can't call anyone a hacker, I have seen thousands of legit players like him who push conqueror and they're really good

Someone is better than you, that doesn't mean they're hacking. Try to get video evidence if you can

[turbid moth]

New update Will the Play Store update in India?

[strong vine]

تم حظر حسابي تم حظر حسابي بدون يبب

[storm flume]

Please do not use languages other than English, @strong vine. Refer to #735483472432594994 for regional communities.

[turbid moth]

New update Will the Play Store update in India?

[night cloak]

No it shouldn’t. @turbid moth

@strong vine Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the respond.

@strong vine you said the ban is temporary can you try send a message of it in English.

[high lily]

Pubg official announe in tap tap for unban in india

[night cloak]

cant install gameloop HTTP Error 😦

@night cloak you can access #emulator-support by typing .emulator in #481204134859505684, please state your query there.

[vagrant forum]

Not official, @high lily.

[high lily]

Official team @vagrant forum

[vagrant forum]

The person who posted that is not an official.

[high lily]

Neeku ae modda thelidhu dengey

[night cloak]

English.

[fast basin]

Stop begging pubg mobile to return tencent is trying their best. just sit back and stop talking

[high lily]

@fast basin arae yerripuka nee kendhuku ra

[storm flume]

hemanth#2898 was muted | Violation of #735483472432594994 3.1

[fast basin]

smh

[modern lava]

Is pubg unbanning??

[quick palm]

@quick palm sorry you can't call anyone a hacker, I have seen thousands of legit players like him who push conqueror and they're really good

Someone is better than you, that doesn't mean they're hacking. Try to get video evidence if you can
@prime geyser yeah spraying down with M249 with 600m away is really good, plus I wonder how u can manage to get 39% headshot ratio, and 1600 avg damage, alonside a KD of 29.
Totally legit hm?

[modern lava]

@high lily cool hemanth don't raise

[quick palm]

@prime geyser plus isn't it kinda weird that a really good player just started? And is only lvl 35?

[night cloak]

@prime geyser please avoid starting discussion in this channel. The user was already answered.

[vagrant forum]

Not official.

[simple epoch]

I wanna unlink my third login of email.
Tell me the possible way.

[marsh sage]

Pls make an official PUBG Mobile discord server for Bangladesh. If India can have an official discord then why not Bangladesh.

[night cloak]

@simple epoch currently that is not part of the feature, it may be in the future.

[simple epoch]

@night cloak why not? Hacker linked email to my account. Help me i wanna remove it

[vagrant forum]

In-game customer service.

[night cloak]

@marsh sage #discord

[thorny umbra]

Can pubg unban in India

[night cloak]

@marsh sage feel free to ask your regional community managers for an offical discord server. India has one because there regional community managers made it.

@simple epoch You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction. Refer to the image attached.

[simple epoch]

@marsh sage feel free to ask your regional community managers for an offical discord server. India has one because there regional community managers made it.

@simple epoch You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction. Refer to the image attached.
@night cloak I'm talking about unlinking third new email feature

[night cloak]

Yes I just answered that. Follow the screenshot provided.

[brazen matrix]

@simple epoch Bro pubg is banned in India will it come back ?

[marsh sage]

Who are the regional community managers of Bangladesh?

[night cloak]

@brazen matrix yes it is banned, no information regarding if it’s coming back, kindly wait for an offical announcement.

@marsh sage not sure sorry feel free to do some research.

[rich notch]

i need help in pubg pc

[thorny umbra]

@brazen matrix let's hope for the come back of pubg in India

[storm flume]

You can now access #emulator-chat and #emulator-support, @rich notch. Revert this at any time by sending .emulator in #481204134859505684.

[simple epoch]

@brazen matrix It depends on your government. It will come back if your government decides so

[craggy blade]

Does anyone know if there will be the 35% discount on 100RP points this season?

[sudden sable]

hey guys where can i get support for my hacked account?

[night cloak]

@craggy blade there’s no offical news but a little birdie told me there is closer to the end of the season.

@sudden sable can you still access your account ?

[sudden sable]

@craggy blade there’s no offical news but a little birdie told me there is closer to the end of the season.

@sudden sable can you still access your account ?
@night cloak no sir i can't

[night cloak]

@sudden sable please refer to #faq subpoint 2.8

[craggy blade]

@night cloak Ok, Did the birdie told the time? End of the season like 1 hour before the season ends or what.

[sand depot]

When will season 14 end

[night cloak]

@craggy blade no they didn’t sorry, they just told me it’s at the end of every season.

[marsh sage]

@sand depot tommorow

[craggy blade]

No problem. Good Luck with your birdie @night cloak

[storm flume]

Please refer to this channel's pinned messages for further information, @sand depot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[dense gulch]

When will PUBG update the soldier's crate.... It's bin like that since day1... Pubg doesn't care about free players 🤫

[night cloak]

@dense gulch no information regarding when or if it’ll happen, feel free to suggest it via #old.

[glass flint]

I am gyro player....gyroscope suddenly stopped to work without any reason...but I have kept always on....but it is not working....plse help me

[crisp turret]

@glass flint if you will face this issue again after the tomorrow Update , please reach out to this server again

[dense gulch]

@night cloak so that's where be make suggestions in #old ?

[undone seal]

New update downloading process

[night cloak]

@undone seal you from India ?

[undone seal]

Yes@night cloak

[night cloak]

@storm flume Any News About PUBG MOBILE

@undone seal Then it’s more then likely not possible to update the game.

@night cloak there’s plenty check #news.

@ionic cloak highly likely yes.

@violet canyon that’s fake, kindly remove the screenshot.

[glossy gull]

There's a bug or glitch that people can use the older version app for rank push and to increase their k/d. You guys should do something to prevent that from happening.

[night cloak]

@glossy gull feel free to report this via #old.

@night cloak You're From China

[spring zephyr]

@glossy gull The game will force them to update after some days.

[glossy gull]

I reported but slow mo is around 6 hours. And nobody respond

[night cloak]

@glossy gull you won’t get a response. It’ll just be reviewed.

[lapis spoke]

How can I ban hackers

[night cloak]

@night cloak Are You From india

[storm flume]

Hello, @lapis spoke!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vagrant onyx]

There's a bug or glitch that people can use the older version app for rank push and to increase their k/d. You guys should do something to prevent that from happening.
@glossy gull these might use different version of the game ( maybe a way to bypass ), but if you use global version its will force to update after few days

[lapis spoke]

Even I reported but no response

[night cloak]

@night cloak I’m not sharing my location, if you do not require assistance please move channels. And that screenshot is fake.

@lapis spoke please give it time. They may or may not contact you.

[nova atlas]

I got some Uc but I was playing a match in erangle and the game was acting up and weird I have enough storage and connection is stable so I went to the lobby and noticed that all the Uc is gone where do I go to report this

[night cloak]

@night cloak Screenshot Is Real From TapTap Confirmed @night cloak Are You From India

[gloomy relic]

Any news regarding unban

[night cloak]

unban Pubg in india😔

[ionic cloak]

@night cloak I have higher ping in game I dont know why sometime 700 and I live in berlin my wifi is good

[night cloak]

@night cloak you were just told it’s fake from a member of staff stop sharing it before you’re muted.

@gloomy relic not yet no.

@nova atlas In case of purchased items not being delivered to your account, please contact the customer service via the game settings. Refer to subpoint 5.3 for further instructions. The following information is required:

▫️ Username or user identification of the account the purchase was made on.
▫️ Screenshot of the purchase receipt, including order number, date, time and amount.

[gloomy relic]

Ok

[night cloak]

Why a 105 mb Pubg update in playstore takes up download to 1.9 GB?
Any solutions plz 🙏

[glossy gull]

I believe if you push the update in 24 hour. Then it'll not happen. And I have got to know a paid mathod of cheat. It's like a script aim assist 2.0 something. If someone uses it he won't get ban because it'll not be that suspicious to others. I have a video proof of it.

[warped parcel]

I have RP but it shows this, also in Chinese 😅

[night cloak]

@ionic cloak just because your wifi test was good doesn’t mean your connection is stable. Try using another connection.

@warped parcel Ye a lot of the messages in game are Chinese, it’s the same for mails when your titles run out. Feel free to report it via #old.

[warped parcel]

Ok

[night cloak]

@glossy gull Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game.

@night cloak that’s a bug from the play store side, unfortunately you’ll have to download the full 1.9gb.

[radiant forge]

what about unban in India

[sonic mesa]

Any news😭

[glossy gull]

Thanks

[tropic ivy]

Any news on PUBG un ban

[shadow jasper]

@tropic ivy not gonna hppn

[night cloak]

what about unban in India
@radiant forge , @sonic mesa and @tropic ivy Officials haven’t made a announcement yet, but keep a eye on #news for updates.

@shadow jasper there’s no information regarding what’s happening, please avoid telling people something that may not be true.

[sonic mesa]

Ok❤️

[robust geyser]

will season 15 also come with the new update or will it take a few more days?

[night cloak]

Need help

@robust geyser please refer to the attachment below. > Need help
@night cloak please state your issue otherwise we cannot assist you.

What is the size of 1.0 update In Android @night cloak

[robust geyser]

ok so september 14th

[night cloak]

That’s fake @old condor, kindly remove the image.

@night cloak you can check it out in #news last post.

[sage shard]

Pubg ban in india is there any action taking pubg mobile?

[verbal parcel]

How to update Pubg mobile in India

[old condor]

@night cloak can we able to play pubg m beta

[night cloak]

They wouldn’t announce a announcement for the Indian community in Chinese, just a FYI.

@sage shard please wait for an offical announcement.

@verbal parcel I don’t think it’s possible due to the game being removed from the app stores.

Officials haven’t made a announcement for the unban situation, but keep a eye on #news for updates. @sage shard

[vagrant forum]

Beta servers are taken down when the update is released on the global version.

[old condor]

@neko Thanks a lot

[scarlet warren]

I am always getting banns for 10 to 30 min thats happen when i kill anyone from long destince with stability i dont know why , i didnt do anything i have tried another phone with another network still the same i switched the dns like u saix in the FAQ and have done 2 repars , redownloaded the game 2 times and still nothing

Id / 5230133471
Global

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @scarlet warren. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[scarlet warren]

I did that

[night cloak]

Can we get pubg mobile update in gameloop as pubg ban from play store and apple store ... Gameloop is own by Tencent ???

@scarlet warren There are 2 different reasons for the ban:

1. People using very unstable internet (maybe an ISP or country issue). Changing to mobile data is the solution for them.
2. People who has a fast internet but still facing the issue. Changing DNS will fix the issue. Please refer to #faq subpoint 4.11

[shadow jasper]

@night cloak ok bro... just telling the fact....

[rich totem]

Why this happen can u explain me

[scarlet warren]

@scarlet warren There are 2 different reasons for the ban:

1. People using very unstable internet (maybe an ISP or country issue). Changing to mobile data is the solution for them.
2. People who has a fast internet but still facing the issue. Changing DNS will fix the issue. Please refer to #faq subpoint 4.11
   @night cloak as i said , i have tried another mobile with another network still got banned and this mobile was in another city BTW

[night cloak]

@rich totem There are 2 different reasons for the ban: 1. People using very unstable internet (maybe an ISP or country issue). Changing to mobile data is the solution for them. 2. People who has a fast internet but still facing the issue. Changing DNS will fix the issue. Please refer to #faq subpoint 4.11

[hollow drum]

BringBackPUBGmObileinINDIA

[rich totem]

I am playing in both data and wifi but steal facing the problem

FAU-G

[storm flume]

Please avoid going off-topic, @rich totem. You can have unrelated conversations in #chat.

[warm pilot]

spam reports count for ban?

[somber void]

When will pubg unban in india

[night cloak]

@warm pilot yes that’s a violation of the PUBGM TOS.

@somber void Hello, currently there isn’t any official information regarding the PUBGM ban in India, please wait patiently for a official announcement.> spam reports count for ban?
@warm pilot No, but it’s not recommended.

[somber void]

@night cloak ok

[warm pilot]

cuz midas claims that community full of hackers spam reported him and he got banned.. if that's the thing then it wld be unfair for hardworkers who try to be on top in the list of conquerer...

[ionic cloak]

@night cloak
my wifi test always 40-70MB the problem from game not from my internet every online apps and games running good with me except pubg

[night cloak]

@warm pilot even if that was the case the team still investigates the report before banning the user, it doesn’t automatically ban them.

@warm pilot I don't know the answer for that question he's claiming that 10,000 people reported him, but I'm pretty sure you won't get banned from mass reports.

@night cloak it says 0gb what that mean

[prisma heron]

Is that logging with newer version bug is fix by tomorrow update ?

[night cloak]

@prisma heron possibly, it’s more of a wait and see, make sure you’ve contacted in game support to make sure nobody has access to your account.

[prisma heron]

@night cloak when is cheaters report channel re opening ? Its taking too much time now

[night cloak]

Read the last message in the channel, it’ll answer your question.

[light stirrup]

I hope so indian players will like fau g game

[storm flume]

Please avoid going off-topic, @light stirrup. You can have unrelated conversations in #chat.

[night cloak]

@night cloak it says 0gb what that mean
@night cloak It's extra space needed means same size will be there as current version.> Can anyone say approximately at which time the update will be available?
@hard pewter Steptember 7 23:59 UTC

[hard pewter]

Can anyone say approximately at which time the update will be available?

[inland plaza]

Mic glitch ...is this known to the team ?

[toxic mountain]

Is the official announcement by the officials in tap tap . Apk is real

[night cloak]

@night cloak means the size of update is 2gb right

No it’s fake @toxic mountain

[static kelp]

I wanna know why my friend got banned

[night cloak]

@static kelp he can view that himself, no need to ask here. It says the reason with his ban message.

[toxic mountain]

My name is FireFury and showing a cute bear in ur server

[night cloak]

@toxic mountain ask for a change in #discord @night cloak Yes.> Whats pubg mobile email address for NA
@static kelp [e-mail]

[inland plaza]

Mic glitch ...is this known to the team ?

[static kelp]

Whats pubg mobile email address for NA

[night cloak]

@night cloak means the size of update is 2gb right
@night cloak @night cloak ??

[urban wraith]

After updating pubg mobile doe's pubg mobile gets logout? @night cloak

[toxic mountain]

Where is #discord support

[night cloak]

@toxic mountain feel free to mention a member of staff via #chat for a name change or message them.

[ornate flame]

how to fix this?

[static kelp]

Do people get banned for having a jailbroken device?

[worldly nimbus]

This is my problem!

[night cloak]

@ornate flame please refer to #faq subpoint 4.11

@urban wraith not sure sorry. Also if your worries about being logged out because you’re in India you shouldn’t even be able to update the game so it won’t be an issue.

@worldly nimbus
You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction.

@static kelp as long as you don’t hide the jail break you’ll be fine

[worldly nimbus]

I have tried but no reply’s. @night cloak I even sent this same picture explaining what has happened.

[true prairie]

When will the updt come out

[urban wraith]

@night cloak but if i update via third parties

[night cloak]

When will the updt come out
@true prairie
September 7 23:59 UTC

@worldly nimbus refer to the image attached.

@ornate flame Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the respond.

[vagrant dew]

Thia guys is selling pubg account kindly take necessary action @night cloak

[worldly nimbus]

I have submitted as much information as I could. But no one is replying anymore

[true prairie]

Asia time?

[night cloak]

@vagrant dew please use the in game report feature.

@worldly nimbus follow the steps of the image I just gave you.

[surreal leaf]

Any information about pubg unban india?

[urban wraith]

@night cloak hey please reply

[night salmon]

@everyone any chance of unban In India plz tell me

[vagrant dew]

@vagrant dew please use the in game report feature.

@worldly nimbus follow the steps of the image I just gave you.
@night cloak where's that

[night cloak]

@surreal leaf Hello, currently there isn’t any official information regarding the PUBGM ban in India, please wait patiently for an official announcement.

@urban wraith you’re pretty much bypassing you’re governments ban I won’t be assisting you.

[static kelp]

So my friend had a jailbroken device and he was playing duo vs squad and then got banned. It says that it was banned for violation of user agreement.

[urban wraith]

@night cloak oohh ok sorry

[inland plaza]

Mic glitch ...is this known to the team ?

[night cloak]

@static kelp Unfortunately, we cannot do anything about your issue in here. No accounts are banned without any reason, if you think it was unfair, feel free to file a claim and wait patiently for the respond.

@inland plaza yes it is, feel free to report it via #old for it to be recognised a little more.

[static kelp]

How do I file a claim?

[night cloak]

How do I file a claim?
@static kelp
Logout from your account, in the main menu try to login to your account and box will appear with 2 options you’ll see the “file claim” option there. @night cloak, @night cloak please stop posting emojis in support channel.

[robust geyser]

@surreal leaf Hello, currently there isn’t any official information regarding the PUBGM ban in India, please wait patiently for an official announcement.

@urban wraith you’re pretty much bypassing you’re governments ban I won’t be assisting you.
@night cloak how can you say that it is banned by the government?

[night cloak]

@vagrant dew it’s just under the “player card” button

[pallid thicket]

What is the discord id of india

[night cloak]

@pallid thicket you can find the invite link via #735483472432594994.

@robust geyser because they banned it?

[robust geyser]

ofcourse they did, but who spread this info

was it in the news? i dont watch news😋

[vagrant dew]

@vagrant dew it’s just under the “player card” button
@night cloak got it thanks

[night cloak]

Please avoid going off-topic, @robust geyser. You can have unrelated conversations in #chat.