#questions

1 messages · Page 1008 of 1

analog crater
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Hi guys , does anyone play ranked arena on EU ? And does pubg know of what’s happening there? It’s swarming with full teams of new accounts and all hacks😭

trim coral
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I login to the game more than 30 days but i dont get the purple tide parachute

ripe belfry
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Which error is shows if i login.?

trim coral
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Can i know why

night cloak
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Can someone help me i got to know how to get that emote

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Dm me

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For seeing that emote

heavy vortex
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share the pic here@night cloak

night cloak
#

All platers use that

left jolt
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Hi guys , does anyone play ranked arena on EU ? And does pubg know of what’s happening there? It’s swarming with full teams of new accounts and all hacks😭
@analog crater report them using the in-game report system.

night cloak
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Ok

ripe belfry
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Can someone answer me.?

night cloak
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I used it on my server

old flicker
#

Please ban hacks all hacks ..nobody unable tu even use hacks ... please almost in every game hackers

golden ginkgo
#

Any mods?

heavy vortex
trim coral
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I didnt get the parachute

golden ginkgo
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Just wait broo

trim coral
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Even though i login for 30 days@golden ginkgo

golden ginkgo
#

Maybe it would glitched

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Try to restart

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And check

trim coral
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I do that

polar marshBOT
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@analog crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

trim coral
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I restart multiple time

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But still didnt got it

modern crystal
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When is pmco Europe starting?

golden ginkgo
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How do you know that u logged for 30 days

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@modern crystal don't know

jagged lark
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When does Ranked arena really end? There are 2 dates

trim coral
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I started from the 1st august

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Now it has been 31 august

golden ginkgo
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@trim coral Just wait until tomorrow and hape you should get that

jagged lark
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One says Sept 3 and the other says Sept 8 for ranked arena

trim coral
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Ok

jagged lark
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Anyone know

golden ginkgo
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@jagged lark it's sep 8

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Broo

jagged lark
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@jagged lark it's sep 8
@golden ginkgo because I’m top 1000 already and I want to get the title

golden ginkgo
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@jagged lark ranked arena is available untill the update

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@jagged lark well donr broo

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U will get it for sure

jagged lark
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Thanks man ❤️

golden ginkgo
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Just keep on pushing

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Give it ur best

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😁

blissful current
golden ginkgo
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@analog crater:
@polar marsh there is no chance of getting our acc back if we use 3 rd party or hacks

blissful current
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When i press guest in pubg mobile beta thos shows up

tired fractal
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@blissful current Is it on beta?

blissful current
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Yeah

golden ginkgo
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@blissful current it's says u should sync ur fb

tired fractal
#

You should be able to just press OK and it should work

blissful current
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It doesnt

tired fractal
#

Can you provide a video?

blissful current
#

Sure

golden ginkgo
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@tired fractal r u a mod

tired fractal
#

@golden ginkgo No

golden ginkgo
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Ok

tired fractal
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Why?

golden ginkgo
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I need to know

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How to get pubg partner tag

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That's it

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No special reason

tired fractal
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The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.

golden ginkgo
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@tired fractal i know that much too

ripe belfry
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Mod please Reply.?

tired fractal
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@ripe belfry What is your issue?

ripe belfry
#

This is my account and its shows this

golden ginkgo
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Bro i just want to know how to become a moderator?

onyx glen
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my account hacked and linked with social media i log in by google play only i send email to pubgm support, twitter, instgram no one read my mail , i reset my passowrd at google play when i log in he every time DC me

golden ginkgo
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It's be

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Not become

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Auto correction

ripe belfry
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And i have latest version of pubg mobile

night cloak
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@ripe belfry contact in game CS ..and dont give u r credentials to any shady websites....hopefully it will be fixed in next update

blissful current
heavy vortex
#

#faq 6.2@golden ginkgo

ripe belfry
#

My account is hacked by some

night cloak
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@onyx glen
Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

ripe belfry
#

One*

night cloak
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@ripe belfry contact in game CS

onyx glen
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thank you for reading my issue

haughty cypress
#

tee hee when biri wanna play pubgm but me got problem

tried installing the game but it resets everytime it reaches 100%

ripe belfry
#

How can contact my account is not login

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In

night cloak
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@ripe belfryin login screen u can see help press that or creat new acount and folow #faq 5.3

ripe belfry
#

Can you show me the screenshots.?

night cloak
jagged fractal
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Why is my game lagging so badly

ripe belfry
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Why should i creat a new account i have lots of things an achievment in old account 😡

heavy vortex
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Only in game Customer Service can help you with it.. @ripe belfry

night cloak
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@jagged fractal #faq 4.9

ripe belfry
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Its shows this when i tried to login

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How can i checked my pubg registration date

polar marshBOT
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@jagged coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

blissful current
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@ripe belfry uninstall and install your game that should do it

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I had that problem once

night cloak
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Its shows this when i tried to login
@ripe belfry Has nothing to do with your registration. Wait till September 8th, the game will be updated and this issue will be fixed.

ripe belfry
#

Is there anyone else who is facing that issue.?

blissful current
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I had this issue but i uninstalled and installed my game again and it worked

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It might not work for you

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Also i have a problem..

ripe belfry
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Bro i have one more problem my linked facebook account is hacked

night cloak
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Bro i have one more problem my linked facebook account is hacked
@ripe belfry Contact the in-game customer service. No one can help you here.

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@ripe belfry for account related issue plz contact in game CS

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Refer to #faq subpoint 2.8 to recover your Facebook account @ripe belfry

vagrant forum
#

Please be patient till the next update. In the mean time, could you try to change your social media account passwords that are linked to your PUBG MOBILE account, @ripe belfry?

Additionally, you can contact the in-game customer service for further assistance if you wish to unlink a social media account that is currently linked in which the unauthorised person still has access to. Be advised that you must have 2 social media accounts linked before proceeding with this or else your PUBG MOBILE account will be considered as a Guest Account (that is if the customer service successfully unlinks your only linked social media account) and is at risk to not be recovered.
Piston already replied you earlier. The Discord staff cannot help you with that.

ripe belfry
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But in game cs is asking whats your registration date i didn't remember that

night cloak
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Refer to #faq subpoint 2.8 to recover your Facebook account @ripe belfry
@night cloak

vagrant forum
#

Which was the first social media that was linked to the game account?

night cloak
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But in game cs is asking whats your registration date i didn't remember that
@ripe belfry I mean.... check when you first installed it in Google Play. I think Google Play is storing when you got a game on your account. Other than that... you should've remembered.

ripe belfry
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@vagrant forum are you asking to me.?

vagrant forum
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Yes.

ripe belfry
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Facebook

vagrant forum
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And you don't have access to it?

ripe belfry
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And gmail and mobile no is also linked

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No i dont have acess of facebook due to hacked

blissful current
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I have an problem

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When i login to my guest account it says we suggest to login with your social account

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Can someone help me?

polar marshBOT
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@ocean rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

Contact facebook support and recover your facebook account, @ripe belfry. Once you have access to your facebook account, you can go over to settings and scroll down to security section, click on Apps and websites option to see your registration date.

blissful current
ripe belfry
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I have mailed fb but no answer from there

vagrant forum
#

@blissful current, you use two accounts on the same device and one of them is guest?

blissful current
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Yep

vagrant forum
#

Isn't that screenshot from beta?

blissful current
#

Yeah but i have the someone problem on the korean pubg too

night cloak
#

I have mailed fb but no answer from there
@ripe belfry If you contacted facebook's cs you will recieve an answer sooner or later. Due to Coronavirus pandemic it takes more time for all the customer services to reply.

vagrant forum
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Since you switched over to the account that was connected to a social media, the guest account was removed @blissful current.

night cloak
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@night cloak congratulations if u have no issue u can talk in #chat 🙂

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OK

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Thanks

vagrant forum
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You should always keep your accounts linked to a social media, there's a chance that you may lose them if you don't have any social media accounts linked to them.

blissful current
#

Alrighty, thanks.

night cloak
#

@onyx cairn ^^

untold hazel
night cloak
#

@untold hazel if u have not shared u r account with shady websites u are safe ...contact in game CS and hopefully next update will fix the problem ..

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@wild condor can you stop, he'll look into the issue.

polar marshBOT
#

@proud bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tall pecan
#

I smell porkies pubgm_yeheboi

polar marshBOT
#

@proud bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stark spoke
#

Sir where is pubg pc-support

vagrant forum
#

PC?

stark spoke
#

Yes

storm flumeBOT
stark spoke
#

Thanks you sir

onyx cairn
#

Please upload your evidence to YouTube or Google Drive and share this link with me, @wild condor.

storm flumeBOT
#

Hello, @alpine oasis!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@alpine oasis read the bot messege

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Can i know how many stars that ace have to be conquerror

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@night cloak @night cloak

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@onyx cairn

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Stop mentioning everyone.

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Ok

vagrant forum
#

You need to be Top 500 in server rankings at the time of server refresh, that is, 00:00 UTC every day.

night cloak
#

I am talking about in game

vagrant forum
#

Obviously this is #questions and I'm telling you about in-game.

night cloak
#

Ok

storm flumeBOT
#

Please refer to subpoint #3.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Can i change my gmail on 1 account

vagrant forum
#

There isn't any particular number of stars that you need to reach Conqueror, just check your rankings in the leaderboards.

glacial nymph
#

I need uc

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For free

vagrant forum
#

You cannot change linked email account as of now, @night cloak.

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Play Bonus Challenge, @glacial nymph.

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Begging of any kind is against the server guidelines, please stop.

glacial nymph
#

Ok

night cloak
storm flumeBOT
#

Please refer to subpoint 6.1 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

jagged lark
#

Anyone know when the new UZI will be released?

night cloak
#

Keep an eye on #news @jagged lark

strong cipher
jade geyser
#

@jagged lark yes UZI Upgraded skin released with new era

#

Anyone rich here snd me 600uc

night cloak
#

@jade geyser no begging for uc

jade geyser
#

@night cloak m not begging dude

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M just asked anyone rich here

onyx cairn
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@night cloak ^

vagrant forum
reef fulcrum
#

Open this #cheater-reports now!! I'm tired of waiting I wanna go to sleep 😴 but I'm afraid if I go I will wake up and find it was opened and closed and I have to wait a long time to report!

onyx cairn
#

Report them in game. @reef fulcrum

reef fulcrum
#

@onyx cairn totally useless

night cloak
#

@jade geyser play some bonus challenges we don't give UC for free in here.

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@strong cipher open that from the tournament page.

polar marshBOT
#

@dense veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jade geyser
#

@night cloak it's take too much time

night cloak
#

Then get a job.

jade geyser
#

M student

blazing patrol
#

@polar marsh I lost my pubg mobile account please help me fast

night cloak
#

@night cloak do u know when EU gets Bonus Challenges (Hungary this time..)? Got vouchers but it's been saying "Coming Soon" for like 6-7 months.

storm flumeBOT
#

You can contact the customer service via the game settings, @blazing patrol. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@polar marsh I lost my pubg mobile account please help me fast
@blazing patrol Was it connected to Social Media Account?

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M student
Excuses.

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@night cloak lemme check.

blazing patrol
#

Yes ....but I deleted my account and now i lost it

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@night cloak

night cloak
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If you've deleted your account it's gone

blazing patrol
#

No it can come back my pubg support

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By

narrow pendant
#

Hi

night cloak
#

It's highly recommended to connect at least 1 social account to your ingame account otherwise you are risking the loss of your account.

jade geyser
#

@night cloak no it's not excuses, if ur rich than give me just 600uc

narrow pendant
#

Help me

#

Plz

night cloak
#

@night cloak no it's not excuses, if ur rich than give me just 600uc
@jade geyser If you got no issues please head to #chat or #pubg-mobile and chat there.

#

Help me
@narrow pendant State your issue, we can't help without details

blazing patrol
#

Even help me pubgm

#

Please

#

I need it actually my social media got hacked first

jade geyser
#

@night cloak ok

narrow pendant
#

I need good line up

blazing patrol
#

And now i don't think my social media will come back

narrow pendant
#

For coustm

night cloak
#

@blazing patrol contact ingame customer service or facebook to recover your Facebook account

jade geyser
#

@night cloak m come here for timepass ❤️😁😁

night cloak
#

@night cloak might be available in the next month

#

@night cloak might be available in the next month
@night cloak thx

jade geyser
#

This season m push my rank in solo vs squad now m in ace❤️❤️

night cloak
#

This season m push my rank in solo vs squad now m in ace❤️❤️
@jade geyser Head to #chat or #pubg-mobile if you got no issues.

blazing zealot
night cloak
#

@blazing zealot keep an eye on #news

blazing zealot
#

I don't understand? Have they announced that it us coming

digital bridge
#

How to unlink a facebook account and connect that Facebook account to another character ?

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @digital bridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@blazing zealot no official news regarding 15x keep and eye on #news for latest update news

blazing zealot
#

Ok

night cloak
#

They needs the file in that format, @wild condor go to YouTube then upload file. Google it for more information.

onyx cairn
#

I've sent you a friend request to share the link with me right after.

surreal nacelle
#

just killed by a headshot from a solo player who is driving a dacia in squad asia match lol RIP pubg mo bile. I think your cheater report system is not working LOL because i checked that cheater ID 5934714685 funny thing is cheater played 212 matches with 12.91 kd in asia squad tpp and his rank is ACE plus 17 stars.so once again RIP PUBG M, @lime juniper

bleak geyser
#

Hello, i want to unlink/remove this facebook account cristian.beniamin.31 from my pubg mobile. I want to use only twitter account

night cloak
#

Hello,

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

white_small_square http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions. @surreal nacelle

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @bleak geyser. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

bleak geyser
#

Any admin here?

#

@onyx cairn

night cloak
#

Refer the bot message for that.

#

State your issue, admins are rarely needed.

bleak geyser
#

I dont now how @night cloak

#

I just need help to remove my facebook acount

#

Sorry for spam

night cloak
neat mango
#

Pls someone tell me when will the crew challenge start any idia about that
Pls somwone tell

bleak geyser
#

Yes sir but problem is that account was hacked and he still join my pubgm account

storm flumeBOT
#

You can contact the customer service via the game settings, @bleak geyser. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Yes sir but problem is that account was hacked and he still join my pubgm account
@bleak geyser Contact Facebook customer service to recover your Facebook account.

polar marshBOT
#

@flat moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@neat mango after PMCO

neat mango
#

@night cloak when will the pmco finish sir

severe garnet
#

can i unlink google play from pubg help pls

neat mango
#

@night cloak can you pls clear my doubt

bleak geyser
#

@night cloak i cant recovery it, i lost all may personal information...

#

I cant remember it

night cloak
#

Keep an eye on PUBG MOBILE eSports twitter page, @neat mango.

polar marshBOT
#

@supple oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Only in-game customer service could help you with the account related issues, @bleak geyser.

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @severe garnet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@night cloak i cant recovery it, i lost all may personal information...
@bleak geyser Try contacting the ingame CS but they won't be able to help if you don't provide any proof of being that person. They will tell you what to do exactly.

bleak geyser
#

I dont know how to contact them, if i try, only a bot respond me

olive storm
#

Hay

#

No no

night cloak
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @olive storm. Remember to read through #faq before asking questions in the support channels.

night cloak
bleak geyser
#

@bleak geyser Try contacting the ingame CS but they won't be able to help if you don't provide any proof of being that person. They will tell you what to do exactly.
@night cloak I dont know how to contact them, if i try, only a bot respond me

night cloak
#

@night cloak huh

severe garnet
#

@night cloak i see it iknow i can remove face book but can i remove google play too thx?

night cloak
#

need help

#

You need to link two accounts to remove one @severe garnet

#

@night cloak how may I help you??

#

@night cloak I dont know how to contact them, if i try, only a bot respond me
@bleak geyser Tap on help on the game's main screen.

severe garnet
#

ok i link face book then i can reove from goolg play yea ?

night cloak
#

Yep.

bleak geyser
#

@bleak geyser Tap on help on the game's main screen.
@night cloak you have a screenshot sir?

night cloak
severe garnet
#

thx bro for help

blazing zealot
#

Can your account be unbanned if it is banned?

#

If you show the proof

night cloak
#

@blazing zealot is yours banned

#

My crosshair is lagging when I shoot and move crosshair game problem or device?

flat moat
#

anyone can tell me is the chinese emelatoy safe ?

blazing zealot
#

No someone asked me that where to show proof if it is banned

vagrant forum
#

Can you provide a shory clip of that, @night cloak?

night cloak
#

@vagrant forum ok

#

anyone can tell me is the chinese emelatoy safe ?
@flat moat Emulator?

warm sequoia
#

My pubg crashes over and over any suggestions?

vagrant forum
#

No it's not safe, @flat moat.

night cloak
#

@warm sequoia #faq 4.7

warm sequoia
#

Everything is normal, it just says pubgm has stopped for a split second and closes

#

Any fix?

vagrant forum
#

Device?

warm sequoia
#

Lenovo yoga tab 3 pro

flat moat
#

@vagrant forum you are admin ?

night cloak
#

@vagrant forum

red pewter
#

Hello!
There was a technical error that caused my game account to be banned for 10 years for “using a third party client”.
I did not use a third-party client, just as I did not play with players with a third-party client, and did not violate other rules.
All of this happened to me suddenly, when I was playing on the Livik map on the Middle East server, closing a full squad of enemies and then killing one bot, after a couple of seconds I received a warning about my game data being changed, after which I was kicked out of the game. After re-entering the game, my account was blocked for 10 years. It happened on 08/26/2020 at 19:10:04.
Please check my account again and resolve this issue, as I have always been an honest player. Thank!
My game id 5227295500

fickle gazelle
#

Why friend list not coming?

vagrant forum
#

@night cloak, could be a display issue, do you glass protection on your screen?

warm sequoia
#

Everything is normal, it just says pubgm has stopped for a split second and closes
@warm sequoia is there any possible fix for this?

night cloak
#

No@vagrant forum

polar marshBOT
#

@red pewter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glacial bramble
#

Is GFX tool safe to use?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @glacial bramble, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum
#

@night cloak, how long have you been facing that?

warm sequoia
#

@warm sequoia is there any possible fix for this?
@warm sequoia @vagrant forum

glacial bramble
#

@vagrant forum hello🥰

vagrant forum
#

@warm sequoia, do you have the developer mode turned on?

warm sequoia
#

Nope

vagrant forum
#

Try re-installing the game

warm sequoia
#

Ok!

vagrant forum
#

Make sure you have a good amount of storage space free.

#

Hello, @glacial bramble. How may I help you?

night cloak
#

@vagrant forum today I see

vagrant forum
#

Repair the game client and restart your device.

night cloak
#

Ok

glacial bramble
#

Those 10m+ ppl using that app, are they all gonna ban?

polar marshBOT
#

@analog sigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @glacial bramble, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum
#

That app modifies the game files, they will get punished accordingly sooner or later, @glacial bramble.

glacial bramble
#

@vagrant forum hmm ok thanks for explaining...

ocean arch
#

Will 60 uc rp rank purchase event will come tommorow?

night cloak
#

Last week every season

severe garnet
#

bro i can juat remove Twitter i cant remove google play?

ocean arch
#

@night cloak tommorow is week 8?

night cloak
#

@ocean arch keep an eye on #news for latest updates

severe garnet
#

help. pls

night cloak
#

bro i can juat remove Twitter i cant remove google play?
@severe garnet If you are logged in with that account, you can't remove it.

severe garnet
#

@vagrant forum

spring zephyr
#

@severe garnet Login using your twitter account and you will get the option to remove play games.

night cloak
#

@vagrant forum which repair? Routine repair repair resources? Or all

ocean arch
#

@ocean arch keep an eye on #news for latest updates
@night cloak suspicious

vagrant forum
#

Log out and log back in using twitter, @severe garnet.

#

@night cloak, routine repair

glacial bramble
#

@vagrant forum i reported that app on playstore

night cloak
#

even if they catch one, 10 more will come. Those "GFX" tools are endless

severe garnet
#

thx

flat moat
#

can i talk to admin here please

night cloak
#

can i talk to admin here please
@flat moat State your issue and you'll get help.

flat moat
#

abut chinese emlator

night cloak
#

@flat moat u have been answerd by neko chinease emulator is not safe to play

flat moat
#

what abut smart gaga and ld player

#

blue stick

night cloak
#

@flat moat use gameloop

storm flumeBOT
night cloak
#

Use tencent's official emulator. It's safe and highly recommended to use while playing PUBGM.

severe garnet
trail sinew
#

Ok

severe garnet
#

how can i fix this eror?

night cloak
#

bruhhh, I'll dm you the link before Mee6 gets me

spring zephyr
#

@severe garnet Can you provide a clear screenshot? huh

velvet hinge
#

@spring zephyr bro my offer shop is not opening

night cloak
#

It's about limited twitter accounts, there is an official twitter page regarding this

velvet hinge
#

Help me

spring zephyr
#

@velvet hinge Can you explain your issue in detail?

velvet hinge
#

U can see it left corner at the shop@spring zephyr

polar marshBOT
#

@potent bison:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

I know that GWmiyanoDead

velvet hinge
#

When I going in it@spring zephyr

#

Its not showing items & skins@spring zephyr

spring zephyr
velvet hinge
#

@spring zephyr I asked for solutionConfusedCat

#

S like that

spring zephyr
#

@velvet hinge Seems like a bug, please do report it in #old.

velvet hinge
heavy vortex
#

me too.. I can't see... even if I don't buy

spring zephyr
#

Or maybe there are no offers right now GWseremePeepoThink

#

Try again after some time.

velvet hinge
#

I'm not going report it

night cloak
#

Crew challenge GWseremePeepoThink

velvet hinge
#

Already people reported it

#

@spring zephyr it's shown red mark todaypubgm_kappa

heavy vortex
#

yep.. same for me too

velvet hinge
#

Every Monday it's showing

spring zephyr
velvet hinge
night cloak
#

@velvet hinge no point when u dont have uc to check offers pubgm_hidethepain

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

velvet hinge
#

@night cloak I hab ucsuspicious

severe garnet
#

if i unlink acc i shoulf wait 7days

vagrant forum
#

Yes, the process takes 7 days to complete.

severe garnet
#

ok thx for all helps pubg team gl

grizzled grove
#

I need someone from the support department, please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @grizzled grove. Remember to read through #faq before asking questions in the support channels.

haughty dome
#

My account is hacked helpe

storm flumeBOT
#

You can contact the customer service via the game settings, @haughty dome. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@vagrant forum I test on other device no lag after I use again same device it's lagging

vagrant forum
#

Could be possible that the display of that device isn't responding properly.

night cloak
#

@vagrant forum but without shooting no lag

vagrant forum
night cloak
#

@vagrant forum you see on the video

vagrant forum
#

I saw it.

lapis igloo
#

My Pubg Id: 5299205918
My Pubg user name: theSABOKOC

I have never been ever cheated. I've never done anything to give myself an advantage by cheating.

my account is a very special account.

please carefully review and return my account to me. I am waiting for good news from you.

STILL WAITING FOR YOU!
P.S: mobile ios

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

Show me screenshots of your sensitivity settings, @night cloak.

night cloak
#

Ok

polar marshBOT
#

@lapis igloo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
storm flumeBOT
#

Hello, @tall pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum
#

I'd suggest you to wait for the next update and see if the issue still persists, @night cloak. If it still occurs then report it in #old with the proper details and the video clip.

#

You can try re-installing but I doubt that it would fix it.

night cloak
#

@vagrant forum ok I test with gyro no lag but my gyro is to delay so I can't play with it

#

@vagrant forum ok

#

got ba n on gameloop 7.1 beta without any gfx or hackz

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@zinc kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

formal vale
#

Anything that could help me..?

storm flumeBOT
#

You can contact the customer service via the game settings, @formal vale. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT
#

@oblique eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

viral valley
#

my accounts gets terminated... any special reason?

storm flumeBOT
spring zephyr
polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
oak path
#

It has been over 10 days now, My account has be compromised by some scammer via twitter link. I have already reported this. yet, NO ACTION TAKEN while the culprit sending wrong information to all the people on my friend list, used all in gam credits, rename cards and everything now. ! What should I do ? Is this how PUBG Mobile support works? Give no importance to user account and security?

night cloak
#

But I that pervious acc. I already connected one fake fb ACC and fake Gmail account..
And want to connect fb acc in my main Acc with twitter

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr
#

@oak path Can you still access your PUBGM account?

sonic wraith
#

@lime juniper the problem is not solved yet.... can I contact you now?

night cloak
#

I logged into my friends account from my game centre account to help him rank and now that I’ve finished I’ve got another friend who wants help but I can’t log into his Facebook account it just says “you previously logged into pubg mobile with Facebook would you like to continue how can I change that so I can log into my other friends account ???

oak path
#

@oak path Can you still access your PUBGM account?
@spring zephyr yes I can

spring zephyr
storm flumeBOT
#

You can contact the customer service via the game settings, @oak path. Refer to subpoint 5.3 in #faq for further instructions.

oak path
#

You can contact the customer service via the game settings, @oak path. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume I been doing this for days now. No response!

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @oak path. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

oak path
#

How to get the information regarding the UC spent in the game? There must be a way to confirm such things.

frozen schooner
#

@lime juniper sir i want to talk to you its important! in DM

night cloak
#

@oak paththere is no way to know but provide the feedback in #old

naive mirage
#

I'm using emulator and i got banned today without any reason I'm playing it from 2 years to see that oneday i will be banned for no reason they asked runtime modification and i dont know what it is

polar marshBOT
#

@naive mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

waxen wolf
#

Which mobile phones will have access to 90 fps after the new update?

night cloak
#

Suported devices huh

#

@waxen wolf mostly with the latest SD855+ and similar to that.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @frozen schooner. Remember to read through #faq before asking questions in the support channels.

wraith brook
#

All phones having refresh rate of 90hz and ^^^

mild dove
#

How to get pibg redeem codes?

exotic pelican
crisp garden
#

Soon catpeek

wraith brook
#

@mild dove They are given in live streams of official tournaments on YouTube . Stay tuned to it

mild dove
#

Ok

#

From where?

tranquil orbit
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tranquil orbit. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@tranquil orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mild dove
#

Is there pubg mobile lite on ios?

molten pawn
#

Sir my account is hack please 🙏 recovery help me

night cloak
#

@molten pawn contact in game CS

mild dove
#

Pubg lite on ios?

molten pawn
#

Sir try kr liya

wraith brook
#

@molten pawn Use English

molten pawn
#

@wraith brook ok

mild dove
#

He tried

crisp garden
#

@mild dove not at this moment

mild dove
#

molten pawn
#

My account linked to your Gmail ID

storm flumeBOT
#

You can contact the customer service via the game settings, @molten pawn. Refer to subpoint 5.3 in #faq for further instructions.

spring zephyr
#

Is there pubg mobile lite on ios?
@mild dove Nope.

molten pawn
#

Me link fb account

#

@storm flume sir English problem

spring zephyr
#

@molten pawn Contact in-game customer service, only they can help you regarding this.

molten pawn
#

@spring zephyr Any other way?

spring zephyr
#

No,

vagrant forum
#

Only the in-game customer service deals with account related issues.

molten pawn
#

What will be done by going to the customer service?

open cave
#

Why is bonus challenge redeem shop not resetting it's been 3 weeks

night cloak
#

@open cave ask in indian server

molten pawn
#

5195839584my I'd

heavy edge
#

GFX Tool user maybe

storm flumeBOT
#

Use of unauthorized third-party software or methods, @heavy edge, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

What will be done by going to the customer service?
@molten pawn tell them that u r account is hacked and folow there instruction

heavy edge
#

Excellent Work

#

Dude

storm flumeBOT
hollow plaza
#

Is switching from Chinese emulator to gameloop 7.1 beta v emulator safe?

fickle glade
night cloak
#

@fickle glade chinease emulator is not safe use gameloop

storm flumeBOT
vagrant forum
fickle glade
#

ok thank you ill send now

sinful dove
#

I have a problem I have charged but nothing has come to me

#

؟

wraith brook
sinful dove
#

?

vagrant forum
#

Could you please state your issue more clearly?

undone mural
#

Hey how to get crew verification?????

jade finch
#

Where I can play pubg 1.0 in 2 gb ram phone

#

support

#

Help

night cloak
#

@jade finch u mean beta version ? Check #news pinned messeges

sinful dove
#

@vagrant forum I charged my account, but there was a mistake in the sending, then the money was withdrawn from me, and I won nothing

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

Where did you purchase it from, @sinful dove? In-game or midasbuy?

sinful dove
#

Inside the game

vagrant forum
#

Contact the in-game customer service, @sinful dove.

storm flumeBOT
#

You can contact the customer service via the game settings, @sinful dove. Refer to subpoint 5.3 in #faq for further instructions.

sinful dove
#

@vagrant forum They have no response

vagrant forum
#

Only they can deal with that issue, the Discord staff cannot help you in any way.

sinful dove
#

I think no one can help me

night cloak
#

@sinful dove Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

#

where can i report cheaters

#

Hello,

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

white_small_square http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions. @night cloak

lavish yarrow
#

How to recover my pubg id...my id was hacked

manic ferry
#

Hlw

storm flumeBOT
#

You can contact the customer service via the game settings, @lavish yarrow. Refer to subpoint 5.3 in #faq for further instructions.

manic ferry
#

@lavish yarrow no way just forget it

violet mist
night cloak
#

@manic ferry do u have a issue

manic ferry
#

@lavish yarrow i lost my 70 lev +id and can't get it ..back . hacked in season 14

#

@night cloak yah

lavish yarrow
#

@manic ferry BRO I LOST MY S13 CONQUEROR ID....

storm flumeBOT
#

You can contact the customer service via the game settings, @lavish yarrow. Refer to subpoint 5.3 in #faq for further instructions.

manic ferry
#

5974621833 this is hackers id...killed OR mavi..and me ..too..using hacks

storm flumeBOT
#

Hello, @manic ferry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@manic ferry u use hacks suspicious

manic ferry
#

@lavish yarrow i am conqueror from ..season 8 to 12 ..RP from season 6...a lot of uc ..but I cant get back..i i play pubg kr

#

@night cloak no

#

I am a normal rank pusher

celest shadow
#

We do not provide support for the Korean version of the game here, @manic ferry. Please contact the in-game customer service for further assistance.

wraith brook
#

Pubg KR ?

solar sage
storm flumeBOT
#

Hello, @manic ferry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

celest shadow
#

You cannot unlink emails at the moment, @solar sage.

solar sage
#

@celest shadow when I can please?

lavish yarrow
#

Sameone plzz tell me ...how i recover my pubg id.....my id was hacked by someone......

night cloak
#

@lavish yarrow contact in game CS

celest shadow
#

There is no information on that, @solar sage. Stay tuned and keep an eye out for #news.

glossy oyster
#

Im actually angry cuz a lots of hackers in evoground and classic

storm flumeBOT
#

Hello, @glossy oyster!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

glossy oyster
#

Asia server has a lots or cheaters

#

Most of them are vietnamese and chinese

polar marshBOT
#

@final sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brittle jackal
#

Is the 1.1.1.1 VPN not allowed to use, although he helps alot with bad ping(ms)

onyx cairn
#

Not yet, @wild condor, such reports need time to investigate and confirm. Thank you once again providing any evidence, this helps us a lot. pepeLove

wraith brook
#

😂

onyx cairn
#

English.

brittle jackal
night cloak
#

@brittle jackal vpn not recommended

wraith brook
#

@night cloak This is not a place for that please move

marble anvil
#

where to contact for emulator support?

wraith brook
#

@night cloak There are Indians here also so don't try to be oversmart AngryCatSip

brittle jackal
#

@night cloak i know that but sometimes my ping is trash

storm flumeBOT
brittle jackal
#

So i have to use this app

wraith brook
#

Nothing

onyx cairn
#

Mods will do.

vapid kestrel
#

Please pubg corp you should include some girls outfit as 100 RP for choice it's been 2 season without any female 100 rp outfit😭

wraith brook
#

Wth

celest shadow
night cloak
#

@vapid kestrel post in #old

celest shadow
#

You may add that as a feedback in #old, @vapid kestrel.

vapid kestrel
#

Thank you

wraith brook
#

Oof

sacred sky
#

When is bonus challenge coming back.. it’s alr been 8 weeks

celest shadow
#

The aforementioned application 1.1.1.1: Faster & Safer Internet is not recommended as it is considered as a VPN. Instead, you can change your network's DNS, @brittle jackal. Please refer to the sub point 4.5 in the #faq channel.

midnight tinsel
wraith brook
#

@midnight tinsel Stop

celest shadow
#

No information on that, @sacred sky.

sacred sky
#

I have 24 vouchers zzz

#

About to become 27 this Wednesday suspicious

vague moss
polar marshBOT
#

@vague moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Support?

celest shadow
#

Please state your issue, @night cloak.

storm flumeBOT
spring zephyr
night cloak
#

@celest shadow hi, last time i came here i asked about a way to fast unlink cuz there is someone loged in my account and linked it with his twitter .. we solved this by providing that i am the real owner of the account and customer support unlinked everything not mine ..
Now i loged into the account and founded that there is someone deleted all my game friends and changed my name ingame ?? How is that possible? After the customer support helped me i did linked the account with my mobile number and my twitter + my facebook.. there is no way the anyone can login by any of these ..

ruby comet
#

#emulator-support

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@ruby comet ???

polar marshBOT
#

@ruby comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Anyone can help? Mods?

#

<@&481161015728406538>

sand path
#

Yes?

night cloak
#

@celest shadow hi, last time i came here i asked about a way to fast unlink cuz there is someone loged in my account and linked it with his twitter .. we solved this by providing that i am the real owner of the account and customer support unlinked everything not mine ..
Now i loged into the account and founded that there is someone deleted all my game friends and changed my name ingame ?? How is that possible? After the customer support helped me i did linked the account with my mobile number and my twitter + my facebook.. there is no way the anyone can login by any of these ..
@night cloak

polar marshBOT
#

@loud onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path
#

Well. You need to find out which one is compromised. @night cloak

verbal parcel
#

If there any possibility to get season 7 rewards in season 15 rp crates

night cloak
#

@sand path nothing of my social media accounts is compromised .. and i am sure about that

verbal parcel
#

If there any possibility to get season 7 rewards in season 15 rp crates

elfin canopy
#

If there any possibility to get season 7 rewards in season 15 rp crates
@verbal parcel ----> #old perhaps.

night cloak
#

Gameloop officials discord link

#

?

#

@sand path u guys can help or do something or just chating?

sand path
#

There's no way someone can change your account information without logging in.

#

When was it recovered?

night cloak
#

@sand path 3days ago

#

??

sand path
#

Looks like he's still logged in. He'll be logged out on 8th with the major update.

#

That's the only explanation.

gusty grail
#

This guy was most RP in season 12, right?

sand path
#

Yep

gusty grail
#

Is that Athena YouTube person?

#

Third on plane

sand path
#

No

gusty grail
#

Same squad as number 1 RP guy

sand path
#

Athena's ID is Serioton.

gusty grail
#

Pubgm chat full of spammers, impossible to get answers

sand path
#

Alright.

#

Let me reduce them

blissful crest
#

Oof.

urban wraith
#

Clearing pubg mobile cache does what?@sand path @celest shadow

sand path
#

Removes unnecessary files

plain bone
#

Hey recently i linked apple id to my account so but now i am unable to unlink how can i do that?

sand path
#

Trash cleaning. Basically

urban wraith
#

Like??

#

@sand path

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @plain bone. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sand path
#

@urban wraith just clear cache. It won't harm your account.

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

celest shadow
#

Cloudfare's DNS (1.1.1.1) is fine to use, @night cloak.

robust estuary
#

how big will be the new era update of pubgm

jagged fractal
#

#media why asia server keep lagging today

robust estuary
#

its not lagging bro

#

its your network

celest shadow
#

@robust estuary, no information on that yet but it should be around <2GB.

jagged fractal
#

It keep saying request time out

#

My wifi is full bar dude

#

I did the speed test and it states the wifi is fast

robust estuary
#

than repair the game

#

it should be fixed

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @jagged fractal:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
robust estuary
#

@jagged fractal i was also facing the problem but i repaired the game and now its gixed😁

celest shadow
#

I'm not sure of that one, @night cloak. I don't have much knowledge of that DNS either so I would not recommend using it.

jagged fractal
#

I use the default repair and still face the problem zz

#

Imma try reinstall see if it works

night cloak
#

Ok 👍@celest shadow

robust estuary
#

@jagged fractal ok

polar marshBOT
#

@digital plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

minor flax
#

Is there is any official gfx tool from pubg

storm flumeBOT
#

Use of unauthorized third-party software or methods, @minor flax, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

robust estuary
#

@jagged fractal it worked or not?

polar marshBOT
#

@finite kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

Is there is any official gfx tool from pubg
😂 😂 😂

storm flumeBOT
#

Use of unauthorized third-party software or methods, @wraith brook, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

young ocean
#

update

polar marshBOT
#

@stoic junco:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@young ocean ?????

#

Explain

young ocean
#

When Pubg Update?

night cloak
#

8th sep

wraith brook
#

@young ocean 8 September

young ocean
#

ok

wraith brook
quiet mirage
#

Is there any way to turn off the auto med selection in game?

night cloak
#

@quiet mirage setting basic disable healing prompt

quiet mirage
#

Ty

ripe belfry
#

Now i have a login issue.?before that my account is shows that login in new version and now login failed

storm flumeBOT
#

You can contact the customer service via the game settings, @ripe belfry. Refer to subpoint 5.3 in #faq for further instructions.

ripe belfry
#

I am very tensed about my account please help me...please

spring zephyr
#

Contact in-game customer service, only they can help you with account related issues.

ripe belfry
#

I know that bt they said they seeing my issue after 30 days

spring zephyr
#

Wait for their response then GWworkshopAkaShrug

ripe belfry
#

If my account is hacked till then what can i do.?then.?

#

😡😡

spring zephyr
#

You can contact in-game CS which you have already done, wait for their response now.

golden ginkgo
#

Bro before that u should link ur mobile number

#

To ur acc

ripe belfry
#

I have already linked it

golden ginkgo
#

So that even though ur acc get hacked

deep heart
#

Support is very bad you will just get automated responses

golden ginkgo
#

U can report and unlink and u can use that mobile number for searching the acc

ripe belfry
#

How can report for unlink my facebook account.?if i am not able to login my account.?

deep heart
#

He cant unlink because he is using 3rd app party

#

You can login if you update your game in playstore

#

You cant login back because it was login from latest update

#

And you are using older version

sly comet
#

Why do they say appeal ur b-an and when u appeal they say once its issued there is nothing we can do about it

deep heart
#

They are trolling

ripe belfry
#

Yes i have just facing that issue @deep heart

deep heart
#

@ripe belfry update your game

#

And you should be able to login

ripe belfry
#

I have already update it bro

#

Still not able to login

deep heart
#

@sly comet First they sayed to me it was detected by system that i was cheating and they cant do nothing about it, later on they sayed it was manual review xd

#

They just ban random people without even loking into it

ripe belfry
#

Its show contineu that login in new version how can i update if i am already using latest version

#

@toni

deep heart
#

Did you download app from the official game site?

#

Like playstore appstore?

ripe belfry
#

I was download the game from play store

wraith brook
#

@ripe belfry You need to wait for a update or contact customer service

honest sedge
#

can i join a global version crew with a korean version account ?

deep heart
#

@honest sedge yes you can

honest sedge
#

@deep heart sure ?

deep heart
#

They use that mostly for the pc bypass and they play full hack and etc.

night cloak
#

Tell me how to report cheater

polar marshBOT
#

@sly comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ripe belfry
#

@deep heart

deep heart
#

yeah?

#

Try to delete game and reinstall again

ripe belfry
#

Bro my account got hacked

#

And my facebook too

wraith brook
#

@honest sedge but u can't join tournaments

deep heart
#

Is your account bronze V

#

Or still active

ripe belfry
#

Can anyone tell me how can request for unlink facebook account without login

wraith brook
#

@ripe belfry Through customer service

crisp garden
deep heart
#

You can't

ripe belfry
#

Still active

storm willow
#

@ripe belfry you need to login with another linked account and unlink Facebook

honest sedge
#

@wraith brook but why cant i join global clans with korean version ?

deep heart
#

Write them on the customer mail@ripe belfry

#

And provide screenshots

wraith brook
#

@honest sedge You can't join global clans using kr version Who told u this ?

honest sedge
#

@honest sedge You can't join global clans using kr version Who told u this ?
@wraith brook i tried today it didnt work

storm willow
#

@honest sedge totally Different Version.

ripe belfry
#

Can i talk to any mod on call.?

wraith brook
#

@deep heart Don't provide false info

honest sedge
#

@honest sedge totally Different Version.
@storm willow can i join crew ?

storm willow
#

No @ripe belfry you can explain here.

wraith brook
#

No

deep heart
#

@wraith brook rly?

storm willow
#

@honest sedge No you cannot

wraith brook
#

@honest sedge yes you can
@deep heart AngryCatSip

#

False information

ripe belfry
#

On discord call not on number.?

deep heart
#

Its not fallse info i. Was playing with guy that use kr version on the pc

#

We were playing together

wraith brook
#

@storm willow ^^ handle

honest sedge
#

storm breaker says i cant and Aladdin says i can which one should i believe

storm willow
#

@deep heart you can play with KR. But not join crew/ clan

deep heart
#

I didnt say nothing about join crew

wraith brook
#

Please avoid giving wrong or incomplete information without knowing the real problem

deep heart
#

@wraith brook dude

storm willow
#

Please move to #chat if you don’t have any queries.

ripe belfry
#

Is that posible that ingame CS is remove my facebook disable account from pubg account.?

polar marshBOT
#

@dusk vale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow
#

You can try contacting them @ripe belfry

#

@ripe belfry what’s your other linked account?

ripe belfry
#

Gamil bt it shows login failed or login in with newer version error

storm flumeBOT
#

You can contact the customer service via the game settings, @ripe belfry. Refer to subpoint 5.3 in #faq for further instructions.

ripe belfry
#

@storm willow can u please give call me brother i am very tensed..please bro.😥😥

#

Please brother i'll be very gratefull to you...😥😥

storm willow
#

Nothing I can do, only ingame Customer support handles account related issues.

#

They are your only hope.

ripe belfry
#

Otherthen no chance that mean.?

fading yew
#

Was playing and get this

#

Why?

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @fading yew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fading yew
#

My time and date has no problem. Everything was fine

#

I switched from PC to Mobile

ripe belfry
#

Now it shows this

crisp garden
#

Try switching network @fading yew

ripe belfry
#

I am in a proper network

night cloak
#

Can anyone help with hackers faceing them in bonus challenge nowadays

crisp garden
#

You can report them

night cloak
#

He was having literally new account

#

What they do is they play bonus challenge with hacks get uc send popularity to main account

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@fading yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spiral remnant
#

Cheaters are proudly cheating, legit players getting banned without any reason thesedays. why?!

spring zephyr
#

No one gets banned for no reason, GWrjkKappaFail

polar marshBOT
#

@half kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @spiral remnant!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fading yew
#

hmm

#

my phone is rooted

#

so i guess it's the case?

night cloak
#

When will next crew challenge begin

#

After PMCO, @night cloak.

proud bay
#

@fading yew it can be but most likely not, I have the same problem, also last week so many players have it, I have it on emulator, other people on ios without jailbreak has it also, it's an ongoing issue

polar marshBOT
#

@fading yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Can we spectate our friend's room matches with korean version?

charred zealot
#

idek

night cloak
#

?

polar marshBOT
#

@tropic basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

No, @night cloak

#

Not possible?

#

@night cloak yes you can.

#

@night cloak Woah Yaay

#

Thanks

#

Its in beta. So a No and you can try contacting the in game customer service, @night cloak.

#

A hacker got into my friends account and linked his e-mail into the account.

#

Now logs in all the time.

charred zealot
#

I can unlink the Google Play and connect tru Apple ID , no?

hard pewter
#

Hello mods

#

just wanna know

night cloak
#

Can anyone help me with korean version link for ios 🥺👉🏻👈🏻

hard pewter
#

will this get to 1000¿🤣

storm flumeBOT
#

Please refer to subpoint #2.5 in #faq for further information, @charred zealot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

Will try..

#

@night cloak We only provide support for the Global version of PUBG MOBILE.

#

@hard pewter We do have staffs with more than 1K.

fast socket
#

HOW TO REMOVE third link email linked from account

night cloak
#

You cannot as the feature is in beta, @fast socket.

fast socket
#

put this in global

night cloak
#

Needs optimization.

#

@night cloak We only provide support for the Global version of PUBG MOBILE.
@night cloak i meant link to download the korean version

fast socket
#

all we need to wait every time

night cloak
#

@night cloak Google exist.

#

@night cloak Google exist.
@night cloak Nahi mila google pe

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

night cloak
#

@night cloak Google exist.
@night cloak i did not get it on yt

void raft
#

pls help me someone.. I m getting mesg from pubg that I have been muted for violating rules but I don't know why I don't do hack I don't do anything pls help

#

This is the mesg

night cloak
#

Its for using blacklisted words or spamming, @void raft.

void raft
#

What did I do? I started getting this today while playing a match..

#

@night cloak what do u mean?

storm flumeBOT
#

You can contact the customer service via the game settings, @void raft. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@night cloak should i leave ?

void raft
#

@night cloak pls tell me why I m getting this will I get ban for 10 year I love pubg I don't want to leave this game

night cloak
#

@night cloak pls tell me why I m getting this will I get ban for 10 year I love pubg I don't want to leave this game
@void raft you wont get a ban chill

void raft
#

@night cloak then bro pls tell me why I got this mesg?

#

I want to know the reason behind this..

night cloak
#

I want to know the reason behind this..
@void raft Its for using blacklisted words or spamming, @void raft

charred zealot
#

Or maybe you was arguing with someone

night cloak
#

@night cloak just google PUBG MOBILE KR for iOS you'll get the answer, for further use #pubg-mobile.

#

@void raft I have answered you.

#

For further contact in game customer service.

winter crown
#

Why they didnt find solution for stopping server hack we are tired from this kind of hack they stop and kill us in the air

void raft
#

@night cloak @charred zealot bro but I only exchange chicken in words chat..is this the reason?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Why they didnt find solution for stopping server hack we are tired from this kind of hack they stop and kill us in the air
@winter crown they are working on it.

#

@night cloak @charred zealot bro but I only exchange chicken in words chat..is this the reason?
@void raft spamming is against the rules.

void raft
#

Spamming meaning typing same words multiple times??

night cloak
#

Yes.

void raft
#

But every one does this there..

night cloak
#

And if they are reported they will be punished sooner or later.

void raft
#

Okay so I should not spam and abuse there in world chat..

polar marshBOT
#

@void raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crisp garden
#

Don't say word ban or banned

void raft
#

What just happened? 😩

night cloak
#

What just happened? 😩
@void raft typed a word which the bot will auto reply to.

void raft
#

Pls tell this has nothing to do with my account?

#

I don't want to loose my pubg account

#

I love pubg

snow flume
#

hello.. There an issue with north america fpp duo server .. I try to play it from 3 days till now the server matching for hours without enter any matches.. Can any one till me the reason or help me.. Im crown 1 in this server i need to reach ace

night cloak
#

No it doesn't. It was a bot's automute and autogenerated message. You are safe. For your issue, you will be unmuted with time and try following the rules in the future.

void raft
#

Okay I will follow the rules I won't spam and won't abuse anyone...

night cloak
#

hello.. There an issue with north america fpp duo server .. I try to play it from 3 days till now the server matching for hours without enter any matches.. Can any one till me the reason or help me.. Im crown 1 in this server i need to reach ace
@snow flume There are some issues about matchmaking and login, follow #news to get the latest updates on the situation.

plush drift
#

Yanlış facebook hesabı bağladım. 1 senedir prime plus aboneliğim var. Tüm faturalarım duruyor. Hesabın her türlü benim olduğunu kanıtlayabilirim. Facebook hesabının hemen silinmesini istiyorum. 5483267681 id numaram bu. İlgilenen çıkar mı acaba. @w00zie

storm flumeBOT
#

Please do not use languages other than English, @plush drift. Refer to #735483472432594994 for regional communities.

static dome
#

TGB 7.1 is Safe For PUBG mobile ? #news

storm flumeBOT
onyx glen
#

some one link his email and facebook to my pubgmobile,i log in by google play only, more than 12hr no one help me from support

night cloak
#

some one link his email and facebook to my pubgmobile,i log in by google play only, more than 12hr no one help me from support
@onyx glen Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

#

<@&481161015728406538> any of u guys here?

#

you dont have to use the moderator mention non emergencies, @night cloak.

storm flumeBOT
#

You can contact the customer service via the game settings, @onyx glen. Refer to subpoint 5.3 in #faq for further instructions.

limpid chasm
#

Yes

night cloak
#

Check the link that message contained. 4 Hackers + their beloved promotions.

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

polar marshBOT
#

@wraith fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

plush drift
#

Hello, I connected a wrong Facebook account and my account has been taken over by hackers. I have a prime plus subscription for 1 year and I can show the invoices of all of them. All my purchases have invoices. I started the game in the 7th season, I got rp in the 7th season and could not complete it. Please help with the immediate deletion of facebook account. The account id 5483267681 I can prove that the account is mine. Please

onyx glen
#

no one help me from customer service at the game

jaunty hull
#

Hello, I developed the X suit to level 5, but I didn’t get the emoji appearances and this is my ID 5417147474

short eagle
#

@onyx glen only customer service can help try contacting them again

night cloak
#

@jaunty hull report that in #old with video or screenshots.

jaunty hull
#

this is a video so you can see the problem

drifting gate
#

i had 6838 battle coins i tried to redeem them with 300uc pack i clicked redeem twice but i didnt get the reward and i lost 3000 points without getting anything please help me get my points or uc pack! i am attaching the screenshots of the points i won and the shop which is showing pack redeemed but i didn't get uc ! please someone help me!
my character id :- 510013426

jaunty hull
#

why I didn’t get the emoji appearances

drifting gate
#

please someone help me get my points back!

storm flumeBOT
#

You can contact the customer service via the game settings, @drifting gate. Refer to subpoint 5.3 in #faq for further instructions.

warm sleet
#

Plse stop hackera

polar marshBOT
#

@pliant orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm sleet
#

The hackers are to coming sir

#

Plse stop havkers

#

Sir

storm flumeBOT
#

Hello, @warm sleet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

plush drift
#

Hello, I connected a wrong Facebook account and my account has been taken over by hackers. I have a prime plus subscription for 1 year and I can show the invoices of all of them. All my purchases have invoices. I started the game in the 7th season, I got rp in the 7th season and could not complete it. Please help with the immediate deletion of facebook account. The account id 5483267681 I can prove that the account is mine. Please

night cloak
#

@plush drift contact in game customer service for account related issues, refer #faq 5.3.

open cave
#

Will there be any graphic or fps improvement in the next update like giving higher fps setting to mid end devices

night cloak
#

Only if the device supports that.

drifting gate
#

@night cloak are you from official pubgm support?

#

i had 6838 battle coins i tried to redeem them with 300uc pack i click redeem twice but i didnt get the reward and i lost 3000 points without getting anything please help me get my points or uc pack! @night cloak

eager spear
night cloak
open cave
#

Means like oneplus nord and poco X2 getting 60 fps

drifting gate
#

@night cloak sorry i didnt knew it was just asking 😣

night cloak
#

Check after a day, @drifting gate and if you still havent got that contact the in game customer service.

eager spear
#

I got a notification that there are new items in the offers zone but when I opened it it's blank @night cloak

night cloak
#

@eager spear report that in #old

drifting gate
#

@night cloak ok

wraith brook
#

Try a different connection

#

Maybe it works

modest elm
#

Hello PUBG mobile??

eager spear
#

I forgot to type in anything, I just posted the screenshot

wraith brook
#

@modest elm Any issues ?

#

@eager spear Edit it

modest elm
#

There is many hacker in third party emulator

eager spear
#

Ok

storm flumeBOT
#

Hello, @modest elm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

modest elm
#

So many cheaters in game

night cloak
#

Read the bot message.

modest elm
#

I report them but nothing happend

heady thistle
#

is the chinese emulator safe or not?

night cloak
#

I want to report cheater how do i got permission

modest elm
#

Why so many Cheaters in third party emulator

night cloak
#

@heady thistle it is not.

#

@night cloak

#

@modest elm please move to a discussion channel, and they do get ban sometimes it takes time.

wraith brook
#

@modest elm Shey why posting again and again

night cloak
#

You need to have level 10 in the server, @night cloak Keep chatting in #chat or in #pubg-mobile to get exp.

#

Ok thanks

polar marshBOT
#

@serene crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
wheat idol
#

How can i report a hacker on your discord server??

storm flumeBOT
#

Hello, @wheat idol!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

sand path
polar marshBOT
#

@golden aspen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

brazen flint
#

where reward codes

wraith brook
#

What ?

topaz linden
#

I tried to redeem 500uc with 5000battle points . When i tried to buy the pack it showed system is busy , and when i tried again it showed i had insufficient coins . And when i checked 5000battle coins had been deducted but i didn't get my 500uc .
Please help

storm flumeBOT
#

You can contact the customer service via the game settings, @topaz linden. Refer to subpoint 5.3 in #faq for further instructions.

shadow shore
#

I had a scrim i joined the room but when it started i didnt got into the game instead i was just sitting in the room waiting for it to start but all my mates were playing.

#

I had no internet problems

#

Explain please

left jolt
#

@shadow shore maybe it's a bug. Put it in channel #old.

#

The more information you provide the better the PUBGM Team can look into the issue.

shadow shore
#

Bruh my team couldnt qualify for t2 for this now we have to wait 2 months

#

Ok thanks

forest kelp
#

Hello, my account has been under surveillance or a security note for a week, and then I played a game, and after I finished the game, a note appeared to me that your account had been exposed to a security note and this is not fair. I was subjected to notice because of a friend because he entered my account and was exposed, and I have no control over this, and I hope that I will exit from the note 5733834461 my id

#

Why?

bold sierra
#

@bold sierra plzz take action on this id he is a scammer and selling uc at lower prices in cheer park

forest kelp
#

I tried to communicate with you for more than a month. I spoke with you via e-mail and technical support, but I was not helped. I hope that my help will be done as soon as possible.

storm flumeBOT
#

You can contact the customer service via the game settings, @forest kelp. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT
#

@balmy anvil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand wadi
#

My friend has buyer 300 UC for indian bonus challenge but he didn't get his UC also his 3000 bonus coins was taken by pubgm

polar marshBOT
#

@gusty jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

forest kelp
#

@storm flume I am in contact with the technical support in the game within a whole month and I do not find anyone who can help me, do you appreciate your players or what? I have been facing the problem for more than a month, and no one has helped me

rustic tulip
#

.

polar marshBOT
#

@rustic tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand wadi
#

My friend has buyer 300 UC for indian bonus challenge but he didn't get his UC also his 3000 bonus coins was taken by pubgm

storm flumeBOT
#

You can contact the customer service via the game settings, @grand wadi. Refer to subpoint 5.3 in #faq for further instructions.

forest kelp
#

The game is not very appropriate because there is no technical support or someone you can communicate with to solve a problem in God and I hope that the cover of the game will be finalized, and I have a problem for more than 6 weeks and you communicate with them and there is no one who responds to the complaints

hexed bone
#

is 90 fps safe ?

wraith brook
#

@hexed bone If it comes without any third party app suspicious

polar marshBOT
#

@astral light:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Is the 100 UC purchase by redeem Only Twice?

vagrant forum
#

Yes, it refreshes every few weeks.

past mortar
#

Sir , i have redeemed 300 uc from india bonus challenge and i didn't got the uc but my points got deducted please sir help me outpray_tone1

night cloak
#

K, thanks

flint abyss
#

need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @flint abyss. Remember to read through #faq before asking questions in the support channels.

glad citrus
flint abyss
#

unable to send popularity to this person

vagrant forum
#

The person has blocked you.

flint abyss
#

that person already unblocked me

#

we are lovers now

vagrant forum
#

Ask them to block and unblock again, see if that works. If not, then post it in #old, @flint abyss.

flint abyss
#

tried block unblock many times

#

and ingame support is so bad

vagrant forum
flint abyss
#

ok

glad citrus
#

@vital sluice
We don't want 90FPS
Just request to u solve the ping issue
Coz when ping is low doesn't matter 60 | 90 | 120 FPS> My dear pubg m

Do something about ping issue
:( If u r free from adding event or lucky spin
@glad citrus

vital sluice
#

Please send your feedback to #old.

earnest cove
#

<@&481161015728406538> On redeeming 500UC from India bonus challenge, I got my battle coins deducted but haven't received UC mail . Please Check.

nova rose
#

Is 7.1 beta version safe or not ?? Which i downloaded from Gameloop Fun website@vital sluice

glad citrus
#

Please send your feedback to #old.
@vital sluice
My dear friend
I will do all the Solutions
But it doesn't affect :(

nova rose
#

And playing on 60 fps

sand path
#

The system will detect and send it to you soon. @earnest cove

earnest cove
#

OK. Will get back to you if I didn't receive. Thanks

storm flumeBOT
crimson yacht
#

Bro My points in Asia TPP squad is 6942 but i am not shown in top 100 list why?

vagrant forum
#

Screenshot?

austere bronze
#

Hallo

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @austere bronze. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@austere bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

signal grove
#

Okay

fathom plover
#

Where can I report a YT promoting hackks?

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @fathom plover:

:white_small_square: http://bit.ly/37Lgfbm

round pumice
#

I clicked on unlink to my google account and if I enter it it writes unlink failed to me why?

#

"Unlink Failed" Please help