questions

[summer pumice]

@night cloak not working

[buoyant cloud]

I can not play even though the wifi’s working. Looks like@the servers are down...?

[vagrant forum]

No official news, keep an eye on #news for upcoming updates, @digital bolt.

[night cloak]

I can’t get past the checking for updates page. Servers down?

[buoyant cloud]

Thank you @vagrant forum

@night cloak yes probably...

[night cloak]

@summer pumice what server ?

[vivid kelp]

can anyone help me i'm facing this issue in Pubgm

[summer pumice]

@night cloak Asia and other server too

[night cloak]

@vivid kelp read #faq 4.11

@summer pumice there's no problem with server it's working fine ...make sure u have gud conection ...or try using data

@vivid kelp Please use mobile data only.

[vivid kelp]

@night cloak but this error shows up only in this account

[summer pumice]

@night cloak my connection is good it was working like match up livik mode it was working

[night cloak]

Nvr it’s my WiFi provider.

@summer pumice can u try using data

@vivid kelp Just use mobile data. Never use WiFi.

@summer pumice

Could you give me these information:

Character ID:
Device:
Country:
Data/WiFi:

[summer pumice]

@night cloak I only use mobile data

[buoyant cloud]

Same

[summer pumice]

@night cloak ig ; 5543966117
Device; Redmi note 8pro
Country ; India
Data ; jio network📡

[proper brook]

Hi

[night cloak]

@proper brook yea state u r issue

Thank you.

[vivid kelp]

@night cloak same error shows up in mobile data too

[jaunty quarry]

Bonus challenge shop is not refreshing

[night cloak]

@vivid kelp I mean, do not use WiFi after the temporary ban period is over.

[vivid kelp]

ok let see i have to wait for 1 day 😞

[iron pike]

@night cloak No

[polar marsh]

@vivid kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Yes?

@night cloak vpn is not recommended

[dark loom]

Why ?

[night cloak]

@night cloak #faq 3.19

It is not a good solution. If it is the case, then your ISP is preventing you from logging in. There could be internal reason in your country. I recommend waiting or using other internet sources.

[celest shadow]

Try again tomorrow, @dark loom.

[dark loom]

@celest shadow it’s been like that since yesterday

[celest shadow]

You must be friends with the player for 24 hours and a synergy of 30 to be able to gift him the Pharaoh's Memory, @dark loom.

[cobalt current]

@reef sentinel

[polar marsh]

@reef sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt current]

where can i find bots in erangel

[night cloak]

They randomly spawn throughout the map

@cobalt current anywhere in the map

Little tip u will find more bots in 2 houses separated near pochinki

[cobalt current]

@cobalt current anywhere in the map

Little tip u will find more bots in 2 houses separated near pochinki
@night cloak

[shy mist]

Can we expect bonus shop to fixed in new update?

[ionic inlet]

Our account is blocked every time you play and it happens every day by reason of client data errors

[spring zephyr]

@ionic inlet Can you explain your issue in detail?

[ripe knoll]

why do i get Server not responding please try again and kind of stuff,even when i play

i have good conection

[vagrant forum]

@ripe knoll, could you give me these information:

Character ID:
Device:
Country:
Data/WiFi:

[ripe knoll]

2 sec

[clear spade]

na server is down or what my game is not Loading

[ripe knoll]

531830503
Samsung Galaxy A50
Romania
WiFi

[vagrant forum]

Thank you.

[ripe knoll]

np

[vagrant forum]

Name of the WiFi provider?

[ripe knoll]

wait

TP-Link

neko,this happened first like 2 weeks ago

I ve unninstaled tbe game and installed back 1 time

same thing

[polar marsh]

@tranquil marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

Try changing your DNS and see if that works.

[ripe knoll]

reconect router

ok

[vagrant forum]

Set DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4

[ripe knoll]

ok

[clear spade]

Character ID: 5280489760
Device:iphone xs max
Country: maryland ysa
Data/WiFi: xfinity wifi

@vagrant forum

[near pecan]

Anyone knows how to unlink gmail account .. before 21 days? Because it is not my gmail account linked...

[clear spade]

na server is down or what my game is not Loading

[vagrant forum]

Set DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4
Try this first, @clear spade.

[spring zephyr]

@clear spade Check out #news.

[near pecan]

Anyone knows how to unlink gmail account .. before 21 days? Because it is not my gmail account linked...

[vagrant forum]

You cannot unlink email as of now.

Contact the in-game customer support if someone else has linked their email to your account.

[near pecan]

I contacted...5 days ago...they asked all information...
But no change in these 5 days

[storm flume]

Use #activities to look for other PUBG MOBILE players, @weary lodge.

[spring zephyr]

@near pecan If you have already contacted in-game customer service. Then provide them the correct info that they are asking for and wait patiently.

[night cloak]

I have all my missions completed, daily missions and weekly crate collected but still my RP is not 100 please help

[near pecan]

I gavr them.. correct info...
Its already been 5 days....
He is using my account anf spending uc

[spring zephyr]

10x60 = 600 from Daily
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x8 = 480 from the bonus for playing with RP friends
That's 102 levels.
You might've missed some mission/daily missions. Try opening some crates or you can purchase RP when there's discount.
@night cloak

@near pecan It will take some time, please wait patiently for their response.

[vivid jewel]

Bro i am not available to join match is there any glitch?

[ripe knoll]

lets try if the dns thing will work

[night cloak]

@vivid jewel check #news

[vagrant forum]

There are still a few days remaining for the season to end, there will be daily missions worth 30RP points and daily login reward worth 10RP points. If I'm correct you also have the week 8 crate left, @night cloak. You should be able to reach 100 by the end of the season.

[night cloak]

Okay thanks

[vagrant forum]

@ripe knoll, try that out, also check #news. The team is aware of the issue, it should get fixed soon.

[storm flume]

Use of unauthorized third-party software or methods, @ionic inlet, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @ionic inlet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[ionic inlet]

Plisss

Help me

[ripe knoll]

Ty @vagrant forum

still takes 3 to 4 seconds to load if u enter from another ap into the game

but

now it works

❤️

nopr

i was wrong

same thing

[vagrant forum]

Just wait for them to fix it.

[ripe knoll]

what?

is there a problem into the game?

[vagrant forum]

Check the last message in #news.

[ripe knoll]

oh

[night cloak]

Any mods?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[near pecan]

Version 1.0 update size?

[night cloak]

Is the new erangle , like the erangle 2.0 on pc?

[woeful elm]

#news

[night cloak]

Dude , that's not enough

I've seen it already

[vagrant forum]

It should be almost the same apart from the new docks that were added to the PC patch last week.

[spring zephyr]

Version 1.0 update size?
@near pecan That's not announced yet. Keep an eye on #news .

[night cloak]

@vagrant forum i hope so , cus if it's gonna be hilarious as how they made livik , I'm not gonna play erangle anymore lmao

[dry coyote]

Hi how to know upcoming leaks

[vagrant forum]

It's already available on the beta version for more than 2 weeks now. We have received quite a lot of positive feedbacks so far.

[night cloak]

Good

[cobalt current]

@dry coyote yt

[mild furnace]

How to get pubg beta 😮

[vagrant forum]

You obviously won't find leaks on the official server, @dry coyote. You can keep an eye on #news for upcoming events/updates.

[dry coyote]

Ok

[tranquil ermine]

Dear Sir we are 4 individuals and would like to organize a local online tournament to promote esports in our area. Can u plz tell me if I need any special permissions.

[vagrant forum]

iOS : https://web.gpubgm.com/m/download.html
Android : https://web.gpubgm.com/m/download_android.html
@mild furnace

[mild furnace]

Ok thanks

[night cloak]

@vagrant forum is it seperated from the official app or we need to delete the original app?

[vagrant forum]

@tranquil ermine, if players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml.

It's separated, you can have both of them, @night cloak.

[night cloak]

Ok thanks

[vivid jewel]

Oo bhai oo jaldi matchmaking ka glitch thik karoo

[storm flume]

Please do not use languages other than English, @vivid jewel. Refer to #735483472432594994 for regional communities.

[vivid jewel]

Din bhar bass glitch and glitch

[fast nova]

Dear support team, many players were facing huge lag in saudi arabia, it's unplayable at the moment, ping is around 28 - 44 but it feel like 9000, we need urgent fix pls

[tranquil ermine]

@vagrant forum is it necessary to be with a company Or to be an organization ourselves. Or can individuals host too.

[vagrant forum]

@sand path ^

[vivid jewel]

@vagrant forum biroo fix the matchingmaking glitch

[winter forum]

@vagrant forum In new update will the email link feature will be fixed ?

[vivid jewel]

Unavailable to enter match

[vagrant forum]

The team is already looking into the issue, @vivid jewel. Please be patient.

[sand path]

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml
@tranquil ermine

[vivid jewel]

Ghanta patient

[vagrant forum]

@winter forum, it is expected to be fixed, however, that isn't confirmed.

[ripe knoll]

thats after i join the game after i was in another app

so 1.0 will be reduced lag?

[vagrant forum]

They did announce that the lag will be reduced in 1.0.

[ripe knoll]

i ve heard feom yt only

[gusty crag]

Broo fix the fpp matchmaking glitch

[vagrant forum]

From #news, @ripe knoll :

[ripe knoll]

my eyes are shining

[tranquil ermine]

@vagrant forum what if it is for non commercial purposes. Where we gain nothing.

[vagrant forum]

@gusty crag, the team is already working on solving that. Please be patient.

[safe lotus]

when i am trying to login my old account and its showing create new account what can i do now ?

[spring zephyr]

@safe lotus Was your old account a guest account?

[fast nova]

Dear support team, many players were facing huge lag in saudi arabia (ME and Europe servers), it's unplayable at the moment, ping is around 28 - 44 but it feel like 9000, we need urgent fix pls

[safe lotus]

@spring zephyr nope

linked with facebbok

[storm flume]

You can contact the customer service via the game settings, @safe lotus. Refer to subpoint 5.3 in #faq for further instructions.

[clear spade]

pubg server is not responding right now

[spring zephyr]

Check out #news

[clear spade]

uninstall the pubg this happen

[tranquil ermine]

@vagrant forum what if it is for non commercial purposes. Where we gain nothing

[vagrant forum]

If it's non-commercial then you can host it without the license.

[clear spade]

any body can Have a Game in 5 mi

i am the organizer from usa

[vivid jewel]

So how to get the license @vagrant forum?

[clear spade]

@vagrant forum So need to cancel this Event today

🥺🥺

[vagrant forum]

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml, @vivid jewel.

[fresh vessel]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fresh vessel. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@fresh vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hoary roost]

@vagrant forum

[vagrant forum]

@hoary roost, yes?

[hoary roost]

I wnna talk about my account details

Plz dm me

[runic finch]

Why is pubg not working in my area my net is perfect but it aint working

[hoary roost]

@vagrant forum plz dm me i wnna talk about my account details

[polar marsh]

@coral juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

Opened my DMs, @hoary roost.

[clever zenith]

..

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @clever zenith. Remember to read through #faq before asking questions in the support channels.

[clever zenith]

Is there someone who can help me

[buoyant cloud]

Same @runic finch

[slender ether]

hi there is no response from pubg i need my uc back please help me

[polar marsh]

@hoary roost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[buoyant cloud]

Server doesn’t respond

[spring zephyr]

@slender ether Can you explain your issue in detail?

[fathom latch]

Hi Team, I'm continuously getting server errors/issues while playing either TDM or Classic Games in South America server. Please fix the issue ASAP. Thanks in advance.

[vagrant forum]

Check #news.

[clever zenith]

My account was getting blocked for 10 minutes frequently

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @clever zenith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[slender ether]

yes @spring zephyr i bought my royal pass yesterday ..and i have collected all the rewards..selected uc as a reward i got only 210 uc into my account instead of 510 uc...and i didn't get ag currency too..uc is missing

[storm flume]

You can contact the customer service via the game settings, @slender ether. Refer to subpoint 5.3 in #faq for further instructions.

[olive glade]

Can anyone help me out of my ID ban ?
Yesterday my ID got banned while I was playing and the ban reason is "modification of run time game data",
I just changed my logitech mouse DPI settings and after that my ID got banned.

I really need your help guys, pls help me out of this. It would be great full.

[vivid jewel]

The game fixed now

[olive glade]

I need your help guys

[slender ether]

i have contacted to coustomer service but there is no response @storm flume

[polar marsh]

@olive glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slender ether]

please help me

[crisp garden]

Why what happened

[slender ether]

my uc is missing in my account ..uc was not credited from royal pass missions

even i have slected uc

i didnt get ag also

[clever zenith]

@crisp garden My account was getting blocked for 10 minutes frequently can you help me?

[wraith brook]

@slender ether Contact customer service

[crisp garden]

Can you translate

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @clever zenith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[near pecan]

Customer service takes nearly takes 5 days...
For replying...
That tooo with a bot message @wraith brook

[crisp garden]

Because of pandemic reply are slower

[slender ether]

@wraith brook i tried to contact with them but no one is responding

[wraith brook]

@slender ether Wait for some time .

They will reply

[slender ether]

i am waiting but there is no reply its almost 25hours

[clever zenith]

@crisp garden My account was getting blocked for 10 minutes frequently

[crisp garden]

Read 4.11 in #faq

[wraith brook]

@slender ether Due to the pandemic situation wait times is longer than usual . Have patience and wait

[slender ether]

ok thanks @wraith brook

[polar marsh]

@indigo flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clever zenith]

@crisp garden how

[crisp garden]

Follow the instructions in #faq 4.11

[clever zenith]

@crisp garden but its not my problem

[fathom latch]

@night cloak Still server issue is not fixed.

[vagrant forum]

Can you please be patient? The team is working on solving the issue.

[fathom latch]

@night cloak You can check this screenshot also.

[crisp garden]

@clever zenith try changing network

[marsh skiff]

Hello Guys, is it okay to purchase UC from SEAGM?

[clever zenith]

@crisp garden I did this and changed my device as well, but I have a problem with my account

[fathom latch]

@vagrant forum I'm very patient, I'm unable to play the game since last 13 hours due to server issue.

[wraith brook]

@marsh skiff What's that ? Is that even official ?

[marsh skiff]

Yes

[vagrant forum]

Only Midasbuy is trusted, @marsh skiff. Use this link if you want to purchase UC :
https://www.pubgmobile.com/pay/

[wraith brook]

Don't purchase from unofficial sites there is high risk of scam @marsh skiff

[clever zenith]

@vagrant forum bro

[iron pike]

@timber finch this is you network issue

[vagrant forum]

Contact the customer service then, @clever zenith.

[storm flume]

You can contact the customer service via the game settings, @clever zenith. Refer to subpoint 5.3 in #faq for further instructions.

[wraith brook]

@timber finch Well you haven't shown the ping

Connection issue most probably

[timber finch]

@wraith brook ok wait

@iron pike thx

[iron pike]

@timber finch welcome

[clever zenith]

@vagrant forum A robot replies

[polar marsh]

@keen quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rough grove]

@polar marsh

[iron pike]

What is problem with my friend list?

[wraith brook]

@iron pike It's a bug which will be fixed in next update

[polar marsh]

@clever zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@rough grove Noice a black ss

[timber finch]

here

[vagrant forum]

Entering cheer park and exiting fixes the issue temporarily, @iron pike. It will be fixed in the next update.

[rough grove]

Sorry wait

[storm flume]

Hello, @timber finch!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[pliant raft]

Having some crazy login issues today. Lots of people in my country as well. Is it a global issue?

[wraith brook]

See #news bruh

[vagrant forum]

Check #news, @pliant raft.

[pliant raft]

Thanks, much appreciated

[night cloak]

Default recommended settings in most of the devices are HD.

[tender sparrow]

Why the channel of cheater reports not opened yet now?

[night cloak]

@tender sparrow read the last message in there and you need level 10 in this server.

[tender sparrow]

@night cloak i have acount of level 10

Another acount

[night cloak]

[delicate spade]

Is my account bugged? Because i have never obtained any mythic items since season 1 in any crates or spins.

[heavy vortex]

It's luck based. And people do have more

[barren warren]

Any update on logging in issues?

[vagrant forum]

Check #news.

[sand sonnet]

Will we get Vehicle skin in RP in S15?

[vagrant forum]

No official information.

[sand sonnet]

ok

what do you think?

[astral oriole]

@delicate spade same here 😥

@sand sonnet very less chance

[fathom latch]

When server issue will be fixed? I'm waiting since last 13 hours.

[tender sparrow]

What about new character of video review in security system of the game?

[flint frost]

Gfx tool can ban pubg account?

[storm flume]

Use of unauthorized third-party software or methods, @flint frost, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[sand sonnet]

Pubg is earning a fair amount of money through spins,draws etc. I dont understand why they have to remove the vehicle skin from RP, especially when they gave it previously.
@astral oriole

ok lets wait for s15

[flint frost]

GFX tool can ban pubg account? @everyone

[storm flume]

Use of unauthorized third-party software or methods, @flint frost, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[snow helm]

Hi

[barren warren]

@fathom latch same here and I got a tournament kn 2 hours

[snow helm]

I need some help please

[vagrant forum]

State your issue, @snow helm.

[wraith brook]

@snow helm What's the problem buddy

[flint frost]

Account lost

I have lost my account

[lapis bloom]

I need pubg mobile support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lapis bloom. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Can you explain how you lost the account,@flint frost.

[wraith brook]

@night cloak See above he must used gfx

[flint frost]

GFX tool can ban pubg account?

[storm flume]

Use of unauthorized third-party software or methods, @flint frost, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@night cloak check #discord

GFX tool can ban pubg account?
@flint frost ofcourse it will.

[vagrant forum]

Can you just read the bot message? You literally asked that thrice!

[lapis bloom]

Someone linked their social id with mine. I need assistance immediately pubg

[lapis bloom]

I have been trying so hard for days

[vagrant forum]

Contact the in-game customer support, @lapis bloom.

[polar marsh]

@rugged juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[snow helm]

@wraith brook My account has been hacked, and I don't know what to do

[vagrant forum]

The Discord staff cannot do anything about it.

[lapis bloom]

Sir they are asking questions and I submitted proofs

They take so long to reply

[snow helm]

And it has been linked on Gmail, I don't know

[lapis bloom]

And the hacker is mocking me

[snow helm]

And he logs into my account every day

[vagrant forum]

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

[flint frost]

@night cloak thanks

[lapis bloom]

Thanks anyways

[snow helm]

What should I do

[wraith brook]

Contact customer service in game

[night cloak]

when karakin comes?

[vagrant forum]

Recover the social media account that he hacked by contacting it's customer service.
For removing the gmail account that he linked, you will need to contact the in-game customer service, @snow helm.

[wraith brook]

@night cloak No info yet . Keep an eye on #news

@night cloak Stop it u racist

[snow helm]

Aha ok thank you ❤❤

[harsh schooner]

I have lost a total of 48 points from a glitch that makes me unable to get into a game I am pleading for me to get my points back as this is an unfair loss of points I have proof of this ordeal.

[storm flume]

You can contact the customer service via the game settings, @harsh schooner. Refer to subpoint 5.3 in #faq for further instructions.

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[vagrant forum]

Enable two-factor authentication for your linked social media accounts, just for extra layer of security, @snow helm.

[wraith brook]

@spring zephyr Bro mute this racist ^^

[spring zephyr]

@night cloak Please stop.

Last warn.

[storm flume]

Hello, @rough grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[polar marsh]

@safe canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[harsh schooner]

I need support on this matter urgently I have lost a total of 48 points which is extremely hard to gain back in solos.

[storm flume]

You can contact the customer service via the game settings, @harsh schooner. Refer to subpoint 5.3 in #faq for further instructions.

[barren warren]

Logging in issue fix.. cheers

Fixed*

[polar marsh]

@storm crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[safe fox]

hongkong,taiwan,malaysia,singapore scrims...

[cobalt current]

i need to play hongkong,taiwan,malaysia,singapore scrims... please help, i dont know where to find server for hongkong,taiwan,malaysia,singapore scrims... @spring zephyr

[storm flume]

Use #activities to look for other PUBG MOBILE players, @cobalt current.

[spring zephyr]

@safe fox Can you explain your issue in detail?

[cobalt current]

@spring zephyr

@spring zephyr @safe fox i need to play hongkong,taiwan,malaysia,singapore scrims... please help, i dont know where to find server for hongkong,taiwan,malaysia,singapore scrims...

[fathom latch]

I have lost a total of 48 points from a glitch that makes me unable to get into a game I am pleading for me to get my points back as this is an unfair loss of points I have proof of this ordeal.
@harsh schooner

Yeah it's happened to me also because of server issue.

[night cloak]

@cobalt current you can find some in #matches.

[cobalt current]

@cobalt current you can find some in #matches.
@safe fox

[night cloak]

[cobalt current]

[polar marsh]

@wispy otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grim forum]

Who is having mic glitch

Still

[night cloak]

Hello pubg beta link

[vagrant onyx]

@grim forum try to change dns to 8.8.8.8

[frozen schooner]

@night cloak download it from playstore

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @grim forum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

Pubg mobile beta v1.0

#news message

@night cloak

[olive relic]

@vagrant onyx can I see final IQ pmco results?

[vagrant onyx]

You might need to ask someone else , its not in my side @olive relic

[olive relic]

😑

[cobalt current]

[night cloak]

When pmpl starts

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @wispy otter. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[proud bay]

hello guys, any body knows about the "connection terminated" error? I tried every thing wrote in 4.11 faq but didn't solve the problem, also I tried to reinstall gameloop 3 times, I didn't change anything in connection or device or account, it happens every classic game I play, it's been happening for a week now, I can't play classic games anymore. I tried on #emulator-support but they said it's a game issue and note emulator, any body can help?

[tame jackal]

I want some one to help me in my problem please my problem is that i charge my account with 660 uc but i recongniz that it decrease without spending it so i spend all of them becouse i thought some one hack my email an send them for his account then i chang my pass and log it out form all mobiles then i buy the prime plus then yesterday my charge is 610 uc but today i found it become 550 uc without any spending any uc

[storm flume]

You can contact the customer service via the game settings, @tame jackal. Refer to subpoint 5.3 in #faq for further instructions.

[tame jackal]

Okay thank you

[night cloak]

🗿

[storm flume]

You can contact the customer service via the game settings, @proper token. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

@proper token Please don't mention community team for that. You can contact in-game customer service.

[polar marsh]

@vague lodge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Maybe it's a scam check ur id

[proud bay]

aren't here anyone who is an expert for ingame issues? 🧐

I really need help for this issue which I'm having about a week now

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @proud bay. Remember to read through #faq before asking questions in the support channels.

[proud bay]

I already asked..

I will copy it: hello guys, any body knows about the "connection terminated" error? I tried every thing wrote in 4.11 faq but didn't solve the problem, also I tried to reinstall gameloop 3 times, I didn't change anything in connection or device or account, it happens every classic game I play, it's been happening for a week now, I can't play classic games anymore. I tried on #emulator-support but they said it's a game issue and note emulator, any body can help?

no body answering

[spring zephyr]

@proud bay You have been answered in #emulator-support
https://discordapp.com/channels/393088095840370689/505322257157980160/749650730947969114

[proud bay]

@spring zephyr yes just right now

[spring zephyr]

Then, follow it

[proud bay]

hope this will work, I will try it and give a feedback

[fathom latch]

Still
@grim forum Me

[iron pike]

What happened to my friend list

[tame jackal]

@storm flume i contact them no one answered me

[night cloak]

Undefean and unmute me

It's been 1 month 😱

[vagrant forum]

Entering cheer park and exiting fixes the issue temporarily, @iron pike. It will be fixed in the next update.
I already replied you earlier.

[night cloak]

@vagrant forum pls unmute me

And undefean

[vagrant forum]

@night cloak ask that in #discord.

[iron pike]

I need to fire full magazine of bullet to kill enemy....but why enemies kill me in just one bullet

??

[night cloak]

Some one offering me free uc and asking I'd pass . Pls ban this acc
Character id:『STARK』・
I'd :5381860589

[iron pike]

@night cloak I am seeing that you are requesting for UC's

[night cloak]

Ah .. I was trolling him.. really give free uc or not..

[vagrant forum]

Wait for them to respond, @tame jackal.

[iron pike]

@night cloak it can cause harm to your account.... Plz don't do this again

[night cloak]

@night cloak that is from in-game this is discord if they are fake u can report them in game

[polar marsh]

@rare flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron pike]

You can contact the customer service via the game settings@tame jackal

[night cloak]

@iron pike okay.. I am simple mined guy .. so I asked it.. after he asked for I'd password.. .then I know he must be scammer

[verbal parcel]

Need to know when beard appearances will come again please can anyone reply

[iron pike]

@night cloak so don't talk him

[night cloak]

@night cloak okay thanks sir

[vagrant forum]

You can just avoid such people. If you have any issues then report them in-game.

No official information, @verbal parcel.

[iron pike]

@verbal parcel beard options has appeared in past moments, if we get any info about you question we will inform you ASAP

[verbal parcel]

@iron pike 🙏

[iron pike]

@verbal parcel 👍

[mossy sparrow]

What's this

[storm flume]

You can contact the customer service via the game settings, @mossy sparrow. Refer to subpoint 5.3 in #faq for further instructions.

[simple geode]

What is the procedure to apply for Tournament License ?? @vagrant forum

[vagrant forum]

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml, @simple geode.

[mossy sparrow]

I didn't get any support

@storm flume

[night cloak]

@mossy sparrow if u have not given u r credential with any third party apps or websites just reinstall the game hopefully it would be fixed in next update wich is in 8th September

Can some one help me..

1. I have two accounts and one is linked by fb and another ACC by Twitter..
2. It is possible to unlink fb from first acc and adding same fb acc in second acc

It is possible

[vagrant forum]

Yes.

You will need to link a second social media account to the game account that is currently linked with facebook, @night cloak.

[mossy sparrow]

@@night cloak If it's not fixed

[verbal parcel]

I have linked my Twitter with my Pubg mobile and I need to link my Apple ID to another login but it shows this Apple ID had already linked with another character but this Apple ID is new

[night cloak]

@vagrant forum okay I will try in few days

@mossy sparrow contact in game CS meanwhile wait for the next update

I need help i need to know how do i report cheater permission

@vagrant forum

[mossy sparrow]

@CHIPS 105 Ok

[night cloak]

@night cloak u need to get rare role keep chating in #pubg-mobile

And how to be moderator @night cloak

[vagrant forum]

Link a second social media, then log in to the game account using it. Press on the unlink account option in Basic Settings, you will see the facebook logo and some instructions. Press continue to start the unlinking process, @night cloak. It takes 7 days to unlink an account. After unlinking it you can link the facebook to your second account.

[night cloak]

@night cloak #faq 6.2

[storm flume]

Please refer to subpoint 6.2 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[verbal parcel]

My game is twitter login and i need to link my game centre in second social media but when I try to link it show ‘this game centre is already linked with another character’ but There is no any character in game centre

[mossy sparrow]

I reinstalled the game but it's not opening since 7 days@CHIPS 105

[vagrant forum]

@mossy sparrow, you would need to wait for a future update. Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.

[night cloak]

@mossy sparrowlike I said before u need to wait for the next update wich is in 8th september ..u may contact in game CS for account related issue

[vagrant forum]

Enable two-factor authentication for your linked social media accounts.

[desert marten]

I have a suggestion:
Why is every player's account not linked to his phone number - When the account is linked and confirmed, the player receives a message on his phone number containing the verification code - then the account is linked to the number, even if the player is banned, the phone number to which the account is linked is blocked and cannot link another account The same number. This is necessary, if the cheater wants to create a new account in the game, he must bring a new phone number, and this is somewhat difficult (this method will reduce cheaters)

   What happened now when the cheater is blocked easily enters the game again and another account is created and linked to any fake email on Twitter or Facebook.

[mossy sparrow]

@vagrant forum already enabled

[night cloak]

@desert marten #old

[vagrant forum]

@desert marten, that should be posted in #old.

[verbal parcel]

My game is twitter login and i need to link my game centre in second social media but when I try to link it show ‘this game centre is already linked with another character’ but There is no any character in game centre @vagrant forum

[storm flume]

Use of unauthorized third-party software or methods, @autumn brook, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[vagrant forum]

@autumn brook

[autumn brook]

The problem is my phone is soo laggy and its impossible to play pubgm without a app that boosts my phone

[vagrant forum]

Getting a good device is definitely better than getting your account banned.

[blissful shard]

please someone help me

[vagrant forum]

Stuck on loading?

[blissful shard]

my game stuck in that loading screen

[vagrant forum]

Check #news, @blissful shard.

[blissful shard]

ok

[verbal parcel]

My game is twitter login and i need to link my game centre in second social media but when I try to link it show ‘this game centre is already linked with another character’ but There is no any character in game centre

[worn cradle]

I want to suggest something
Player like me who can afford to buy uc should also have a way to get and upgrade gun skins etc
Maybe introduce new elements so player like me can also upgrade their skins
Please

[night cloak]

@worn cradle u can post in #old

[verbal parcel]

My game is twitter login and i need to link my game centre in second social media but when I try to link it show ‘this game centre is already linked with another character’ but There is no any character in game centre @vagrant forum

[worn cradle]

@worn cradle u can post in #old
@night cloak feedback bugs??

[night cloak]

@worn cradle its not only for bugs u can post u r sujestion also in there

[polar marsh]

@glass pine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

GFX tools modify the game files which is a violation of the game's terms of service. They are improving the game's performance drastically in the next update, so I'd recommend you to wait for that instead of using GFX, @autumn brook.

[glossy sable]

Play on Smooth graphics with a solid Internet connection, @autumn brook.

What are your phone specs?

[worn cradle]

@night cloak ok thanks

[verbal parcel]

My game is twitter login and i need to link my game centre in second social media but when I try to link it show ‘this game centre is already linked with another character’ but There is no any character in game centre

[storm flume]

Please do not use languages other than English, @tender reef. Refer to #735483472432594994 for regional communities.

[polar marsh]

@tender reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blissful shard]

@vagrant forum where is the solution of stuck in loading screen

[final umbra]

Hello,I have a problem with the game, someone can help me😕

[storm flume]

You can now access #emulator-chat and #emulator-support, @blissful shard. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@final umbra what is the problem

[autumn brook]

@vagrant forum ok

@vagrant forum is the update and the rules gonna be termed on Korean version?

[final umbra]

@night cloak I cannot see enemies or my friends while playing

What can I do?

[night cloak]

[vagrant forum]

@vagrant forum is the update and the rules gonna be termed on Korean version?
@autumn brook what do you mean?

[autumn brook]

I play on pubg kr

[lost snow]

hi

[autumn brook]

Not global

[vagrant forum]

Repair the game client, @final umbra.

[night cloak]

@lost snow yes state u r issue

[final umbra]

@vagrant forum How?🙂

[lost snow]

I want to speak with an employee for in-game support

[vagrant forum]

The update will obviously also be for the Korean version.

[storm flume]

You can contact the customer service via the game settings, @lost snow. Refer to subpoint 5.3 in #faq for further instructions.

[vagrant forum]

@final umbra, log out then click on the Repair button and select Routine Repair.

[polar marsh]

@lost snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[misty pier]

What can I do?
@final umbra never see?

[verbal parcel]

I play in smooth with extreme graphic but it consumes more battery I play only 4classic with 2TDM only can anyone help to reduce this

[final umbra]

@vagrant forum I did it once and it was useful, but I got off the game and came back, the problem came back again, but this time it was not useful to fix

[tame jackal]

I want some one to help me in my problem please my problem is that i charge my account with 660 uc but i recongniz that it decrease without spending it so i spend all of them becouse i thought some one hack my email an send them for his account then i chang my pass and log it out form all mobiles then i buy the prime plus then yesterday my charge is 610 uc but today i found it become 550 uc without any spending any uc

[vagrant forum]

@autumn brook, yes you can still get banned.

[final umbra]

@misty pier yup😭

[autumn brook]

How can I disable it?

[tame jackal]

I want some one to help me in my problem please my problem is that i charge my account with 660 uc but i recognize that it decrease without spending it so i spend all of them because i thought some one hack my email an send them for his account then i change my pass and log it out form all mobiles then i buy the prime plus then yesterday my charge is 610 uc but today i found it become 550 uc without any spending any uc

i contact with them

[heavy vortex]

Don't spam. People here can read at once too

[tame jackal]

but no one contact me

[vagrant forum]

Uninstall the gfx application and the game, and reinstall the game from Play Store, @autumn brook.

[autumn brook]

Ok

[night cloak]

@verbal parcel u might have problem with the battery or hardware problem ...try using lower frame rate

[broken coral]

where can i submit player report with video?

[night cloak]

@final jewel in #matches

[final jewel]

solo room

[verbal parcel]

@night cloak this is my new iPhone 8 bro had 85 battery health

[vagrant forum]

Wait for them to respond, @tame jackal.
Spamming that here again and again wont solve your issue.

[misty pier]

@misty pier yup😭
@final umbra do u have problem in game?

[autumn brook]

Uninstall the gfx application and the game, and reinstall the game from Play Store, @autumn brook.
@vagrant forum
is it fine if I just reset data of pubgm?

[final umbra]

@misty pier problem like what?

[vagrant forum]

@final umbra, can you please post that in #old along with a small video clip of the issue and the following information :

▫️ In-game Numeric ID
▫️ Region
▫️ Device model

@autumn brook, no.

[uneven musk]

Hello

[autumn brook]

Ok

[night cloak]

@uneven musk yea state u r issue

[uneven musk]

which one is true/safe gameloop.fun or gameloop.mobi

[final umbra]

@vagrant forum ok

[misty pier]

@misty pier problem like what?
@final umbra i don't understan yur problem, is this bag or u play slowly

[night cloak]

Although aiming assistant is turned on in Game settings on the new device, there is no effect like it is off help me

[vagrant forum]

gameloop.fun @uneven musk

[storm flume]

You can now access #emulator-chat and #emulator-support, @uneven musk. Revert this at any time by sending .emulator in #481204134859505684.

[final umbra]

@misty pier no also when I play TDM I can't see anyone

[night cloak]

@night cloak try repairing the game

[misty pier]

@misty pier no also when I play TDM I can't see anyone
@final umbra

[night cloak]

@night cloak try repairing the game
@night cloak did not improve

[vagrant forum]

@night cloak, try repairing the game client. If that doesn't work then report the issue in #old along with a small video clip of the issue and the following information :

▫️ In-game numeric ID
▫️ Region
▫️ Device info

[misty pier]

@misty pier no also when I play TDM I can't see anyone
@final umbra if u wanna play DM me

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[final umbra]

@misty pier ؟؟؟؟؟؟

[misty pier]

?

[night cloak]

@final umbra, can you please post that in #old along with a small video clip of the issue and the following information :

▫️ In-game Numeric ID
▫️ Region
▫️ Device model

@final umbra

[final umbra]

No one there@night cloak

[night cloak]

@final umbra
Its a palace to post feedback and bugs no one will reply there
just post u r
in game I'd
Region
Device model
With vedio clip

[final umbra]

Ok

[autumn brook]

My game keeps crashing for some reason @vagrant forum

[night cloak]

@night cloak, try repairing the game client. If that doesn't work then report the issue in #old along with a small video clip of the issue and the following information :

▫️ In-game numeric ID
5865785442
▫️ Region
Turkey
▫️ Device info
Xiaomi Mi 9T Pro
@vagrant forum

[autumn brook]

Is this a ingame problem or mine?

[night cloak]

Although aiming assistant is turned on in Game settings on the new device, there is no effect like it is off help me

@autumn brook read #faq 4.7

@night cloak, try repairing the game client. If that doesn't work then report the issue in #old along with a small video clip of the issue and the following information :

▫️ In-game numeric ID
▫️ Region
▫️ Device info
@night cloak

[autumn brook]

@night cloak thank u soo much :D

[night cloak]

Welcome

@night cloak
ID 5865785442
Region : Turkey Eu
Device Info: Xiaomi Mi 9T Pro

@night cloak post that in #old also include small vedio clip

[polar marsh]

@opaque berry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lofty locust]

Hello, I have question, the competitively players can play tournaments with an iPad or Android only?

[night cloak]

@night cloak Although aiming assistant is turned on in Game settings on the new device, there is no effect like it is off help me

@lofty locust iPad not allowed in pubgm official tournaments .

[lofty locust]

iphone?@night cloak

[mint osprey]

Hollow bro

[night cloak]

@night cloak u have been answered stope asking same question again...hopefully they will fix it soon 🙂

@mint osprey yea what's the issue

[lofty locust]

@night cloak ?

[umbral canyon]

is the old modes will come back again , like zombies mode ?

[night cloak]

@lofty locust I dont know wait for someone who knows to reply to u

@umbral canyon zombie mod is available in beta so hopefully it will come in next update...keep an eye on #news

[storm flume]

You can now access #emulator-chat and #emulator-support, @heavy hare. Revert this at any time by sending .emulator in #481204134859505684.

[umbral canyon]

@umbral canyon zombie mod is available in beta so hopefully it will come in next update...keep and eye on #news
@night cloak that is a great news , thanks

[haughty dome]

My pubg account is hacked how to recover

[mint osprey]

@night cloak Hello dear jayro scope my phone didn't have a problem with the app it's not working now please solve my problem

[night cloak]

@haughty dome contact in game CS for account related issue

[haughty dome]

I can't

[wraith brook]

Wdym u can't ?

[night cloak]

@mint osprey did u try a routine repair

[mint osprey]

Yes bro

[haughty dome]

Plz help me

[floral moon]

whats 52mb update??

[night cloak]

@haughty dome account safety is u r own responsibility...there is nothing anyone here can do about it ...plz contact in game CS FURTHER info check #faq 5.3

[haughty dome]

Its is saying that account is logined with a newer version

[night cloak]

I am facing high ping issue without any reason sometimes

[storm flume]

You can contact the customer service via the game settings, @Chandra Bhandari#3265. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

My internet is working good but still ping issue

[final umbra]

@night cloak I can't write until 5 hours 😥?

[gray grail]

Can anyone help me with this I never used any illegal method I always bought uc from midasbuy or in game but it says this 🥺🥺

[night cloak]

@haughty dome make sure u have not given u r credential with third party apps and websites ..if so then u r safe hopefully it would be fixed with the next update ..if not contact in game CS again

[mint osprey]

I got 52 MB app available, so jairo scope don’t working

[night cloak]

@haughty dome make sure u have not given u r credential with third party apps and websites ..if so then u r safe hopefully it would be fixed with the next update ..if not contact in game CS again

[haughty dome]

And bro someone has played some matches

[short eagle]

@haughty dome contact customer service

[broken coral]

@bold siren @elfin canopy @woven atlas @vagrant forum i'm content creator how can i become part of pubmobile content creator role?

[night cloak]

@final umbra u can edit the old post

[storm flume]

Please refer to subpoint 6.1 in #faq for further information, @broken coral. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[final umbra]

@night cloak ok

[haughty dome]

In cs what do search

[haughty dome]

@night cloak in cs what to search for this problem

[ripe gale]

i will left pupg becouse full Hackrs any game hacke
sorry pypy pupg

[storm flume]

Hello, @ripe gale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[haughty dome]

How much time to recover

Id

[mint osprey]

plzzzzzzz help

[night cloak]

@mint osprey is gyro not working after the update ? Or after doing a routine repaire?

[polar marsh]

@opaque silo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@mint osprey Do a gyro test of ur device

[mint osprey]

@wraith brook After update Don’t Working

[night cloak]

@mint osprey post it in #old with
In game I'd and Device

[mint osprey]

Ok wait

[wraith brook]

@mint osprey Did u tried a gyro test ?

[haughty dome]

No solution

With cs

[mint osprey]

Yes But I Can,t

[autumn brook]

Is it me or the server is laggy

[night cloak]

@haughty dome Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

[mint osprey]

when i want active gyro , it’s read!

but i’m pro player and i can’t waiting! please help me

[haughty dome]

I want it urgent

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@mint osprey make sure u r device support gyro and wiat for the comunity team to see it in hopefully it would be fixed soon .....do a gyro test of u r phone ..it might be a problem with u r device

[near pecan]

U cant have it for now bro...I also contacted CS 5 days back...till now no reply not even single @haughty dome

[haughty dome]

😡 😡 😡 😡

[warped parcel]

Not getting reward for video nor is it counted in daily missions

Video crate *

[night cloak]

@warped parcel post it in #old

Hello?

[olive isle]

@night cloak bro can I play pubg 90fps on Snapdragon 855+ 120hz screen

[night cloak]

@night cloak yea what's the issue

[mint osprey]

yes , i use Huwaui y9s phone, so before don’t have any problems and i used it, but after the last update 52Mb i can’t use it, why?

[night cloak]

The europe server is cringe, theres a lot of hackers

@olive isle 90fps will be available all the suported device in next update wich is in 8th September..
I beleive yes

[olive isle]

@night cloak 🤩 🤩 🤩

[night cloak]

I was playing Pubgm for many years and what i see in europe server i never seen before

All matches I play, I always lose because of hackers

Sorry for my bad english

[haughty dome]

@polar marsh See my problem account have been hacked and it is saying that account have been logined with a newer version someone have played some matches
😡😡
Please resolve it fast I need it urgent

[night cloak]

u have been answered stop repeating the same question over and over again....post it in #old with
1-in game I'd
2-Device
It would b better if u include a small vedio clip of the problem @mint osprey

[mint osprey]

pllz help

[night cloak]

In this moment 90fps is only for OnePlus 8 Pro Users

[near pecan]

No... OnePlus 7T also @night cloak

[olive isle]

I am a beta tester .I can't able to play 90fps 🙄🙄 @night cloak

[night cloak]

@night cloak
Hello,

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

white_small_square http://cheater-report.pubgm.cc

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[fervent dune]

Give mi pubg mobile lite discord official

[autumn vine]

When will we get version 1.0 update?

@little root

@bold siren

@spring void

[spring void]

@autumn vine 8th September, dont spam ping staff for this

[night cloak]

@fervent dune there is no official lite server

[autumn vine]

ok

[spring void]

@fervent dune there is no such official server

[storm flume]

Use of unauthorized third-party software or methods, @errant glen, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@errant glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[haughty dome]

@polar marsh My answer??

[night cloak]

@haughty dome there is nothing anyone here can do contact in game CS and wait patiently 🙂

[haughty dome]

I am waiting till update

[ornate scroll]

Can anyone help me to recover my pubg account

[night cloak]

@ornate scroll for account related issue u need to contact in game CS.

[haughty dome]

@ornate scroll No litterly

[ornate scroll]

I did it but I got only a bit report

[night cloak]

@haughty dome if u have no issue plz u can move to #pubg-mobile

[ornate scroll]

Actually by fb is hacked and disabled now I couldn't login into pubg

[wraith brook]

Contact FB customer service to recover it

[ornate scroll]

I have reported to fb

[night cloak]

@ornate scroll reaf #faq 2.8

[ornate scroll]

They say it may take upto 7 days to review

But I dont think they can help

[dapper veldt]

hey

i have a question

[night cloak]

@dapper veldt yea state u r issue

[ornate scroll]

@night cloak can u help me

[dapper veldt]

currently i am playing on emulator

[storm flume]

You can now access #emulator-chat and #emulator-support, @dapper veldt. Revert this at any time by sending .emulator in #481204134859505684.

[wraith brook]

@ornate scroll Then wait for their process to complete

[ornate scroll]

@wraith brook but I dont think I can get a help from fb

[wraith brook]

[night cloak]

@ornate scroll if fb cant help u then no one here can help u 🙂

[tidal moss]

Please look what i said in #emulator-chat

[clear berry]

Lol 90 fps feature useless unless u playing on 11 pro max

[mint osprey]

Before update of 53 mb my geyrou scoop was working very well ,but after this update it is not workin , iam sure you can help me to solve my problem

My mobile :huawei Y9S
ID PUBG/ 5411428058

@night cloak

[clear berry]

On one plus 8 It hardly works without freezing and device heats up

[night cloak]

@mint osprey provide that in #old

[mint osprey]

Im’ not Chating for Feedback bugs

[spring zephyr]

@mint osprey Check if your device's gyroscope is working fine.

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @clear berry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

I said him multiple times to do gyro test but who cares

[mint osprey]

Huwaui Y9S

[wraith brook]

[mint osprey]

Plzzzz heLp me

[spring zephyr]

Plzzzz heLp me
@mint osprey

@mint osprey Check if your device's gyroscope is working fine.

[night cloak]

@floral moon hacker

[wraith brook]

@mint osprey Do a gyro test bruhhh

[mint osprey]

wait

[tawdry hamlet]

bro can u hellp me

[polar marsh]

@tawdry hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

[floral moon]

@night cloak in RANKED ARENA

[night cloak]

@floral moon report them in game

[spring zephyr]

@full palm Only gameloop is recomended.

[storm flume]

You can now access #emulator-chat and #emulator-support, @full palm. Revert this at any time by sending .emulator in #481204134859505684.

[polar marsh]

@dapper rock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[upbeat peak]

I lost my account is there way to get it back

[wraith brook]

Can u explain?

[upbeat peak]

Some one hacked my fb account

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @upbeat peak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Some one hacked my fb account
@upbeat peak u gotta contact fb.

Luckily it’s facebook so their customer support will be much helpful.

And was it an old facebook account.

You can verify ur identity easily then x

[full palm]

@spring zephyr my game lags too much in Gameloop but it works smooth in Phoenix OS

[spring zephyr]

@full palm Use #emulator-support

[floral moon]

@night cloak alredy reported, after my report they played more 20 gàmes, in every rankwd arena match facing hackers more than çlassic, 80%hackars are in top 100 ranked arena players.

[polar marsh]

@hidden swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[acoustic inlet]

hi , i play today 4 game in pubg and someone ddos the server
now even if i'm in lobby or training or playing any game i have 800ms and can't see my teammate or showing me my party name
i try restart my modem and restart my phone all of them same issue

did anyone got the same thing like me ?

[slow igloo]

[mint osprey]

@spring zephyr Not Work

[wraith brook]

@acoustic inlet Your connection issue

[night cloak]

@acoustic inlet read pinned messeges in this chanel fill the high ping form

[wraith brook]

Can be

[mint osprey]

Plllllzzzzzzz hellllpppp

[spring zephyr]

@mint osprey Then, it's an issue with your device's gyroscope.

And we can't fix your device

[acoustic inlet]

k

[tawdry olive]

Akka ninga thappa ninaikilana onga number kudupikala akka

[storm flume]

Please do not use languages other than English, @tawdry olive. Refer to #735483472432594994 for regional communities.

[acoustic inlet]

my connection is prefect , only with pubg mobile but i will check pin message

[keen swan]

Hello, I have a problem, the more enemies around me, is the more lagging (FPS drop)

how can I fix it ?

i playing with Emulator (Gameloop)

[night cloak]

@keen swan buy a better pc

[keen swan]

Emulator

@keen swan buy a better phone
@night cloak PC 🙂

[night cloak]

@keen swan ask it in emulator support
Go to #481204134859505684 and type .emulator

[brisk hearth]

Hello, I ran into such a problem, untied google play from the account, wrote in support, after 3 weeks they replied to throw off the VK nickname or Facebook, I threw off VK and after this 0 answer tell me where to go

[keen swan]

ok, but u can't even buy like my PC it's too much expensive on u.
Never to put the problem on my PC

@keen swan ask it in emulator support
Go to #481204134859505684 and type .emulator
@night cloak

[night cloak]

Hello, I ran into such a problem, untied google play from the account, wrote in support, after 3 weeks they replied to throw off the VK nickname or Facebook, I threw off VK and after this 0 answer tell me where to go
@brisk hearth wait more. Or try to contact them again.

ok, but u can't even buy like my PC it's too much expensive on u.
Never to put the problem on my PC
@night cloak
@keen swan wdym?

[trim gorge]

I cant see my team members and the enemies, and.i cant carry weapons my ping is 80 The
problem started today i want a solution



[maiden pecan]

Why wont it work?

[chilly moth]

that i own iphone 6 2 gb and i am not able to see the bonus classic page ob my account i have contacted 3 times to cc but no answer

i have ss too

[polar marsh]

@minor parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chilly moth]

that i own iphone 6 2 gb and i am not able to see the bonus classic page ob my account i have contacted 3 times to cc but no answer

my answer

[brisk hearth]

@night cloak and start a conversation?

[chilly moth]

i have iphone 6 2 gb

[trim gorge]

I cant see my team members and the enemies, and.i cant carry weapons my ping is 80 The problem started today i want a solution



[chilly moth]

i am noot able to view

[drowsy bane]

My account got hacked can anyone help me

[night cloak]

Yes. Go on ask them again about your account. If u have as of previously conversation then send it to them.

@trim gorge try routine repaire if it didnt work then report it in #old with device and in-game I'd

Customer service is bit slow. But they are the only one who could help.

[drowsy bane]

My account was connected to fb and my fb is disabled now

[chilly moth]

i have asked the 3 times

[drowsy bane]

Pls i need help

[vagrant forum]

Report the issue in #old with a short clip of the issue and the following information :

▫️ In-game numeric ID
▫️ Region
▫️ Device info
@trim gorge

[chilly moth]

they replied and did not fixed it

[near pecan]

How to have a new conversation with CS ...Its stopped few days back in the middle....aftr i sent 10 msgs...but no reply

[chilly moth]

yes

fix my account

ConT7sTormFTW

give me bonus reward

[vagrant forum]

If there isn't an option to start a new conversation them your ticket is still open, which means they are working on your issue, @near pecan.

Do you meet the other criterias, @chilly moth?

[chilly moth]

yes

yes

[near pecan]

Ohhh....
Nice @vagrant forum
But is they still working on my issue.....its already been 15 days man...🙏

[cyan spruce]

Hello guys🥰

[chilly moth]

no reply to me

slow service

[night cloak]

@cyan spruce state u r issue

[chilly moth]

pubg downfall will be started soon

[vagrant forum]

@chilly moth, report it in #old along with :

▫️ In-game Numeric ID
▫️ Region
▫️ Device model

[cyan spruce]

oky

[storm flume]

Please do not use languages other than English, @forest zinc. Refer to #735483472432594994 for regional communities.

[forest zinc]

سلام عليكم ممكن مساعده حسابي لايظهر فيه زر تغير البلد ماذا افعل ؟

[brisk hearth]

@night cloak thank you very much you can still ask for help if that

[chilly moth]

bhai bass har jage bolne ke bol dete ho aur va ja kar bolo vo kehte he va jao

[polar marsh]

@cyan spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@near pecan

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

[night cloak]

@chilly moth English and if u have no other issue u can move to #pubg-mobile

[forest zinc]

Please help me i cant to change my country

I neet to change to iraq

[vagrant forum]

@forest zinc, since you created your account in one of the EEA (European Economic Area), you will not have the "Change Country/Region" option due to government laws and restrictions.

[near pecan]

@trail shale Ooo Man.... from 15 days i can't able to play in my account bcoz of that issue.....all my missions are incomplete...and i am still in crown....

[night cloak]

@vagrant forum can u help me plz

[pure raft]

Hello pls I need the new season tier reset points have seen a picture of it before here. Thanks 🙏

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[forest zinc]

Yah Eropean ? But why ?

[polar marsh]

@shrewd peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[forest zinc]

Neko help me

[night cloak]

@vagrant forum nope 👎

More like this

[vagrant forum]

As I said, it won't be available on your account due to European law and restrictions, @forest zinc. We can't do anything about it.

[night cloak]

@pure raft

[near pecan]

@trail shale
This is wrong ...
If we reach ace this season... then our tier will be reset to platinum 2 in next season i think....
But in the picture u sent...it says platinum 3

[vagrant forum]

My bad, that is the older one.

[noble hinge]

Hi

[night cloak]

@noble hinge yea state u r issue

[forest zinc]

Am i wait or never can’t to change ?

[polar marsh]

@noble hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic pelican]

How to reduce ping in room

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[near pecan]

@trail shale @night cloak
Hope the CS will reach out soon to my issue....
I am waiting...
Thanks for ur help.!

[night cloak]

@exotic pelican ifu face ping issue fill the form in pinned messeges in this chanel

[noble hinge]

I can’t play pubg mobile around 4 days

[exotic pelican]

And my ping remains 108

Is it bcz m a weak network area

[brisk hearth]

@trail shale Hello, I ran into such a problem, untied google play from the account, wrote in support, after 3 weeks they replied to throw off the VK nickname or Facebook, I threw off VK and after this 0 answer tell me where to go

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @noble hinge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[exotic pelican]

Ok thanks and have a nice day bye

[noble hinge]

I get kick from game after killing someone

[torn jacinth]

any mod?

[exotic pelican]

One more thing

[noble hinge]

Only classic match

[polar marsh]

@torn jacinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic pelican]

Some time m facing a issue that

Left side touch thats for movement some time my aim shifts due to it

Like randomly when i try to sprint my aim(crosshair) get up in the sky

[storm flume]

You can now access #emulator-chat and #emulator-support, @torn jacinth. Revert this at any time by sending .emulator in #481204134859505684.

[noble hinge]

After killing someone i get kick from game for 10 minutes

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @noble hinge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

new erangle will come 8 days later ?

@night cloak 8th September

[exotic pelican]

90 fps comming?

[hazy sail]

Hello I wanna change the email adresse linked to my account can you helo me out?

Help*

[vagrant forum]

You cannot do that currently, @hazy sail.

[night cloak]

Only classic match
@noble hinge hacks remnant.

[vagrant forum]

@exotic pelican, yes, in the next update.

[exotic pelican]

And what about that issue

The touch left right

[hazy sail]

Will it be available in the future?

[vagrant forum]

Could be a touch issue of your device. Feel free to report it in #old if you think that it is a game bug, @exotic pelican.

[night cloak]

The touch left right
@exotic pelican touch issue. Could be both either your phone touch screen on phone itself.

[vagrant forum]

It is a highly requested feature, so most likely yes @hazy sail.

[night cloak]

Do u have a temper glass on your screen .

[exotic pelican]

It looks like

[hazy sail]

Ty💕

[exotic pelican]

Bcz the touch just shifts

[noble hinge]

Can i send my issue in video link

I uploaded in my YT

[exotic pelican]

The rightside touch which for aim . But sometime the left which for movement wotks as right one

[night cloak]

Can i send my issue in video link
@noble hinge bro. Which device?

[noble hinge]

Ipad pro

[night cloak]

Ipad pro
@noble hinge jailbroken?

[noble hinge]

No never

[exotic pelican]

Whay about my issue

[night cloak]

No never
@noble hinge try factory reset.

[noble hinge]

Don 2 time not help

[night cloak]

@noble hinge folow the bot messege and contact in game CS 🙂

[exotic pelican]

What i showuld do

Talk to me

[noble hinge]

I@night cloak i did bro not get answer from them

Now 4rth day I didn’t get any answer

[exotic pelican]

??

[night cloak]

Talk to me
@exotic pelican i am not sure. Why that happens. Left and right side getting mixed up. Reinstall and see if that still happens.

[exotic pelican]

Its happy once a day

Ok

Is it beacacuse of connection

[noble hinge]

@night cloak i did 2 time didn’t work

Factory reset

[exotic pelican]

Yea

Same happen to me

I asked to in game customer service no reply

Even after 12 day no reply

[polar marsh]

@amber mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic pelican]

Solve my issue

[night cloak]

Could be a touch issue of your device. Feel free to report it in #old if you think that it is a game bug, @exotic pelican.
@exotic pelican

[exotic pelican]

Touch shifts from left to right

Is it phone issue

[night cloak]

@exotic pelican Please read the message above.

[exotic pelican]

Yeah

But its not device fault

[untold hazel]

Pl help pubgmobile

[exotic pelican]

O thing its pubg android issue

[night cloak]

@untold hazel contact in game CS and it might be fixed with the next update

[untold hazel]

Pl help

[exotic pelican]

Update ur game

Thats it bussy

Buddy

Check for update on playstore

[untold hazel]

Nihi h bro update Playstore m

[fierce night]

heelo i need help with my account

my HS in solo is like a cheater stats is that may lead my acc to be bbb..nd?

[night cloak]

@untold hazel if u have not share u r credential with any third party apps or websites u are safe .....wait for the next update and it should get fixed and make sure to contact in game CS

[fierce night]

cuz soo much of my friend told me to stop rising it cuz u will get b..nd

[night cloak]

Is it true the glacier spin and win even is coming out next season ?

[fierce night]

is there are any admin here who can answers me?

[polar marsh]

@hollow timber:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic pelican]

Ut avg dmg is 480 u a avg player how ur headhsot is 55%

[night cloak]

@night cloak dont know keep and eye on #news

[noble hinge]

It will help ?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic pelican]

And why dont u@fierce night heal bro

Why enemy not able to give u dmg ever

[night cloak]

@fierce nighthaving a gud states will not get u ban if u dont use cheats

[fierce night]

i like play very very very safe and mostly get kills from bts in solo and few nooby players cuz im ranking i only focus to kill the last player which is cheater .. that why

cuz it like all of them cheaters thier

and teamers

[exotic pelican]

Ur avg trevel is 1 km bro@fierce night dont fool us

[night cloak]

@noble hinge please refer to #faq subpoint 4.11

[exotic pelican]

Lets see what u get m going to report u

[night cloak]

@exotic pelican this isn’t a discussion lounge please move channels.

[fierce night]

i play miramar -_-

[night cloak]

@exotic pelican dont take it as a conversation 🙂

[fierce night]

yes go a head report my nick name iMTxBilal

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[exotic pelican]

Ok thanks and sorry too

[fierce night]

@night cloak that will not leader me to be b..nd right ? even if i rise it higher or anything ..

[night cloak]

@fierce night yes unless u use cheats

[mint scroll]

Guys can someone tell me if they use an IOS device and they are facing frequent server disconnection in the game especially in custom matches

[noble hinge]

@night cloak I don’t have options to change to static in my ipad

[fierce night]

no im like playing with asus rog phone 2 and it not even rooted so thier is no danger

[vagrant forum]

You don't get banned just got having high headshot percentage, if you aren't using cheats you won't get banned.

[night cloak]

@noble hinge follow the #faq subpoint 4.11

[fierce night]

Thanks @vagrant forum

[night cloak]

@noble hinge follow the #faq subpoint 4.5
@night cloak

[limpid socket]

no im like playing with asus rog phone 2 and it not even rooted so thier is no danger
@fierce night yes, don't worry, as long as you're not using any 3rd party apps or violating the TOS, your account will never be banned

[night cloak]

My mistake @noble hinge refer to #faq subpoint 4.5 for further intruction.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fierce night]

Thank you guys for support it like my acc from season beta and i was afraid cuz soo many people said they got b .nd only cuz they suspic stats

Have a nice day ❤️

[noble hinge]

@night cloak i change my DNS i will let you know the results

[night cloak]

@mint scroll no I am not.

[mint scroll]

@night cloak do you stream

[polar marsh]

@wintry galleon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mint scroll]

@night cloak I stream on iPhone X using Omlet arcade at 1080p and I have 250 mbps data but this issue of match server reconnecting keeps happening

[night cloak]

“Stream”

What happens when you don’t stream.

[grand trench]

Why am i not able to collect bonus challenge ticket?

[night cloak]

I play on a iPhone XS and I’m perfectly fine if I don’t stream.

[grand trench]

Can anyone help?

[night cloak]

@grand trench please ask this question in PUBGM India you can find the server link via #735483472432594994.

[high geyser]

Hello. I have a linked account, Facebook and an email. There is a person who hacked into personal Twitter. Can you help me? I hope for a response and thank you

[grand trench]

@night cloak sure

[mint scroll]

I play on a iPhone XS and I’m perfectly fine if I don’t stream.
@night cloak bro I stream when I play like most of the time but I have a feeling that my iPhone X’s processor is slow or my net speed is not sufficient

@grand trench cause u have collected it

[grand trench]

@mint scroll I didn't. If you can see it says collect

[night cloak]

@high geyser please refer to #faq subpoint 2.8

[mint scroll]

@mint scroll I didn't. If you can see it says collect
@grand trench ya bro so if it says collected then bro it is collected already

@night cloak bro help

[high geyser]

@night cloakاين اكلم الدعم

[night cloak]

@high geyser Please do not use languages other than English, Refer to #735483472432594994 for regional communities.

@mint scroll try not stream or using a different connection.

[high geyser]

@YouTube・Viasy#5275Where to call support

[mint scroll]

@mint scroll try not stream or using a different connection.
@night cloak bro this didn’t happen when I was using a different connection but I used to stream at 360 p that time

[night cloak]

You cannot call support.

@high geyser u want arabic support?

@mint scroll yes your internet/phone can not handle all that.

[mint scroll]

@mint scroll yes your internet/phone can not handle all that.
@night cloak then let me check I’ll try streaming on 11 PRO MAX if it works then it’s the phone or it’s the net

[maiden bramble]

Hello

I need help plz

[noble hinge]

@night cloak

@night cloak not working 4.11 and 4.5

[maiden bramble]

My clan is in lvl 8 , and someone stole it and removed every one . Can support help me to get it back ??

[night cloak]

@maiden bramble You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

@noble hinge just wait for it to unlock.

[noble hinge]

@night cloak when i play with my second account everything fine

[night cloak]

@mint scroll okay.

[maiden bramble]

First thank you to answer, but I'm arabic and my English is not very good

[night cloak]

@maiden bramble would you like to speak someone in Arabic ?

[polar marsh]

@latent flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Refer to #735483472432594994 for regional communities.

[noble hinge]

@night cloak it was unlocked i got it now

[maiden bramble]

But I tried to contact with service but icant speak with human . Its all answers machine

[neon compass]

will zombie mode come in s15 ?

[noble hinge]

Ok thanks they don’t answer either

[night cloak]

@neon compass infection mode ?

[neon compass]

@night cloak yes

[slender wharf]

If it comes out, it will be announced in #news, @neon compass.

[maiden bramble]

@night cloak yes plz

[neon compass]

ok

[night cloak]

@maiden bramble please understand that we cannot help with issues as such you’ll need to contact in game support.

And if they cannot help you’ll need to start a new clan and learn from this mistake.

[maiden bramble]

@night cloak ok sir I will try

[night cloak]

Unfortunately creating a new clan will be better, @maiden bramble.

[maiden bramble]

Thank you all

[noble hinge]

There no other way to fix my issue

[floral dawn]

My account is classified without any reason and I did not activate this hack or use anything outside of the pubg code

Please help me💔

[polar marsh]

@floral dawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @noble hinge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[maiden bramble]

@night cloak also I hope you pubg learn from hack mistake that destroy your game

[night cloak]