questions

[glossy sable]

Well, new account it is, then, @round robin.

Just be patient for 60 days, @night cloak.

[coarse turtle]

@glossy sable reply my question

[glossy sable]

Can you wait just a minute, @coarse turtle?

[night cloak]

Just be patient for 60 days, @night cloak.
@glossy sable how can I wait for 60 days of being hated

[glossy sable]

If you are sure you didn't enter your credentials in shady websites, you shouldn't be too worried. Reinstall your game, and it should get fixed next update, @coarse turtle.

[polar marsh]

@round robin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak find new friends who dosent hate u u can find new friends in #activities

.

[glossy sable]

Patience is a virtue, @night cloak.

[coarse turtle]

@polar marsh

[round pendant]

What is with this ping issue in middle east server? And not only with me but also with my teammates.

[coarse turtle]

@glossy sable you means in next version 1.0

[little wedge]

after the new update we dont have fps drop any more in android ?

[keen thorn]

Why the customer support ingame isn't working. Everytime I describe my issue I get auto replys. I want to talk to a person.

[coarse turtle]

@glossy sable sir please reply

[round pendant]

Ping spikes to 968 in a few secs and remains like that. What is this pls explain. Facing this issue since yesterday

[night cloak]

@mental willow refer time #faq subpoint 2.8

@keen thorn it depends on your issue.

[keen thorn]

What do you mean

[coarse turtle]

@night cloak sir reply please

[night cloak]

@round pendantcheck pinned messeges

If your issue needs a human you’ll get one if not you’ll get a auto response @keen thorn

[glossy sable]

Maybe, @coarse turtle.

Depends on your device, @little wedge.

[coarse turtle]

@glossy sable sir please reply

[little wedge]

A7 2018@glossy sable

is it good?

[glossy sable]

2 years old, you know how technology works nowadays...

[round pendant]

Which pinned message,pls be specific

[coarse turtle]

@glossy sable I'l was check in other device but i see same problem

[mental willow]

Hello

[night cloak]

@mental willow refer to #faq subpoint 2.8
@night cloak

@round pendant in #questions pinned messeges fill the form if u have higher ping then before

[coarse turtle]

@glossy sable sir??

[grim surge]

Hello pubge support
My account has been stolen and my Game Center and email account has been linked, and I want to cancel the link ?

[night cloak]

If you are sure you didn't enter your credentials in shady websites, you shouldn't be too worried. Reinstall your game, and it should get fixed next update, @coarse turtle.

[coarse turtle]

@night cloak i just want to know you mean ij next update 1.0

In*

[glossy sable]

Yes.

[coarse turtle]

Thanks sir for replying fory question i hope everything will be fine @glossy sable @night cloak

[glossy sable]

Good luck.

[grim surge]

@glossy sable My account has been stolen and my Game Center and email account has been linked, and I want to cancel the link

[mental willow]

Sir what should I do?

[glossy sable]

Account security is your own responsibility, @grim surge.

[night cloak]

@mental willow what's the issue ?

[storm flume]

You can contact the customer service via the game settings, @mental willow. Refer to subpoint 5.3 in #faq for further instructions.

[mental willow]

My account is logging from another location

[grim surge]

@glossy sable I want to cancel the safety link What is the method I can not

[glossy sable]

What accounts are being linked at the moment ?

[grim surge]

@glossy sable
Twitter - Email -Game ​​Center

[woeful elm]

u can contact in-game customer service

[still snow]

quisiera saber cuando de deuda tiene mi cuenta

[grim surge]

@woeful elm Do not respond to me
؟

[woeful elm]

@grim surge Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

[storm flume]

Please do not use languages other than English, @still snow. Refer to #735483472432594994 for regional communities.

[grim surge]

@woeful elm thank you my friend.

[still snow]

hello, i would like to know how much ucs debt my account has

[maiden pecan]

What can i do of i cant remember my email connected to pubg

[weary wing]

@maiden pecan google login or facebook...?

[young swallow]

i dont know what is modification of runtime game data

@polar marsh

[polar marsh]

@young swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[devout oar]

Can anyone tell me... That how to connect the bot msg in a particular category in my server...?

[weary wing]

@devout oar by using permission of read and write message permission

[noble cloud]

@polar marsh
How can bought back my account?

[polar marsh]

@keen thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[maiden pecan]

@weary wing no just email

[weary wing]

@maiden pecan i think in pubg mobile if you forget your login email there have no any option to get back email account

[night cloak]

@devout oar please remover this is a PUBGM community support channel not for helping set up a server please use YouTube.

@still snow debt?

[still snow]

when I recharge ucs they take them away because it says to use third parties

[slender wharf]

Don't buy from 3rd party sellers, @still snow.

The only official sellers of uc are midasbuy and the app store.

[polar marsh]

@faint bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[weary wing]

@still snow its not safe for your account also third party sellers cheats you

[lilac steppe]

@still snow

Buy UC Through google play balance
Easy, safe and secure

[weary wing]

@lilac steppe depends on its official or third party

[lilac steppe]

Yeap

[weary wing]

@lilac steppe official sellers of uc are midasbuy and the app store.

[lilac steppe]

I know

[still snow]

I already know all that they say, but I can no longer buy ucs through google play

[reef crown]

What can I do with $9k UC I have left, I put more next week

I’m indecisive

[lilac steppe]

@reef crown please text at #chat or #pubg-mobile

[reef crown]

This channel is for support..

And I’m here for that

[weary wing]

@reef crown bro you ll do anything whatever you want..

[night cloak]

Hello guys, my admin of the pubgm partnered server Albania, is being hacked right now on livestream. Eveything happening from the start is being documented live!

Any help? <@&639889499718942720>

If they’re a admin @night cloak they should already know what to do.

[median bough]

I need help ?

[night cloak]

@night cloak please let the people i have mentioned answer, thanks!

[median bough]

this user is sending links to get free money and bucks

[glossy sable]

What do you mean, @night cloak?

Their Discord account?

[median bough]

?

[night cloak]

We own the Albanian Discord Community, and my 2nd admin's pubgm account is being hacked right now on livestream@glossy sable

[median bough]

what is this ?

[night cloak]

@median bough its very normal just report them in game and ignore it.

Any help?

[glossy sable]

Remove his perms before anything bad happens, @night cloak.

[night cloak]

We are but he keeps logging in somehow.

[median bough]

oh

[glossy sable]

Who is the contact for the Albanian server?

[night cloak]

They’re scams @median bough don’t click them.

[storm flume]

You can contact the customer service via the game settings, @median bough. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Who is the contact for the Albanian server?
@glossy sable check guidelines, Albania server.

[glossy sable]

I know, the contact?

The person in charge.

[topaz stratus]

bro my acct was bnd no resron ?

[night cloak]

I am.

[topaz stratus]

5262444055

check

[median bough]

@night cloak I know there indian scams plus I been researching this for the past 4 months

[glossy sable]

Ok, come in DMs.

[night cloak]

Ok

[median bough]

research meaning I can view there computer by give them false info

[night cloak]

@glossy sable #discord

[median bough]

it's a long story but thanks to a YouTuber

[topaz stratus]

bro check ur dm ?

[night cloak]

@mellow oar you can access #emulator-support by typing .emulator in #481204134859505684, state your query there.

[polar marsh]

@vale hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom plover]

@night cloak send me link to livestream pls...

[fleet locust]

I want to raise an complaint against the achievement, i tried to do the Deadeye title challange for a number of times, i finally did it i got 3 kills without missing a single shot and with a 50 m distance, being afraid that there can be something wrong that would happen i killed 2 more enemies that with headshots, but i did not acidved the title. I used Mk47 Mutant to complete the challange as there is nothing mentioned that it needs to be conpleted on Sniper.

Please check out what wrong could happen ?

My id is : AraY3J

[night cloak]

@fathom plover fixed, no worries.

Kicked the hacker out.

@fleet locust what’s your rank ?

[fleet locust]

Platinum 5

[night cloak]

@fleet locust can you please restart your game and check again.

[fleet locust]

This is not the first time for me, it happened many times

[elder sage]

we demand removing the kr version players from the global pubg mobile servers, since the kr version has a different protection sys it became vulnerable for c |-| e@Ts , recently anyone who uses the c |-| e@Ts in the gloabl version gets b@a|| ||éd but not the same scenario in kr one.

[night cloak]

@elder sage please use #old.

@fleet locust you’re talking about this ?

Using a mutant won’t help as you have a gun with a burst so one shot is more then likely going to miss. Try using a sniper.

[polar marsh]

@vagrant palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I did the rp mission where I have to land on any rooftop in boot camp and I did it but it wasn’t recorded by the game. I lost a ton of points doing it

[fleet locust]

@night cloak yes ofcourse

@night cloak i also did with m416 with a single shot that did'nt work

[alpine condor]

Helli

O

[storm flume]

Use of unauthorized third-party software or methods, @alpine condor, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@alpine condor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tall pecan]

I was just in the local supermarket face mask on of course. I saw the biggest potato of my life if was like a rugby ball. Just curious would pubg like me to pick up the big potato for them so they can upgrade that security system

[night cloak]

@tall pecan please move to #pubg-mobile.

@fleet locust try using a sniper.

@night cloak may I ask what roof top ?

[polar marsh]

@ashen quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@twilit tusk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak may I ask what roof top ?
@night cloak main building (the middle building)

[vapid lily]

The SA server is unplayable since yesterday, is it gonna be fixed soon? :(

[night cloak]

What’s up with it ?

@vapid lily

[vapid lily]

What’s up with it ?
@night cloak the ms are unstable :(

[night cloak]

@vapid lily can you refer to the latest pinned message in this channel.

[grand hollow]

؟

[sharp onyx]

For bootcamp missions, the centre building ofc counts as rooftop, just dont land on the 1st floor roof, and only on the 2nd floor one. The warehouse roofs dont count

[night cloak]

@grand hollow You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

[grand hollow]

How???

[night cloak]

Read my message.

[grand hollow]

what I say

I do not no .

[maiden pecan]

How can i send a image? Its not giving me a option to

[polar marsh]

@white ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@maiden pecan Upload it in imgur and send the link.

[bitter ocean]

cheaters

[night cloak]

@bitter ocean Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[bitter ocean]

ok thanks

[tacit elk]

can you please remove pistols from sniper mode

[night cloak]

@tacit elk suggestions are welcomed in #old 👍

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[surreal hatch]

Hello guys

Can I talk to the supervisor

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @surreal hatch. Remember to read through #faq before asking questions in the support channels.

[storm willow]

@night cloak try purchasing via https://www.pubgmobile.com/pay/

[night cloak]

if I buy there normal

but to buy with Google Play credits or in-game credit card

[polar marsh]

@rich ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[clear basin]

@polar marsh

[glossy coral]

How do I stop the auto fire bug?

[brave vigil]

Please bring Sweet Pineapple Set back. A lot of lads wanna buy that set. Please!

[night cloak]

@glossy coral report bugs in #old

@brave vigil suggestion are welcomed in #old.

[glossy coral]

I don't have a picture of it tho@night cloak

[night cloak]

Just explain the bug.

[glossy coral]

K

[clear basin]

how to report account issues @night cloak help me

[night cloak]

@clear basin Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in-game

[clear basin]

@night cloak actually my facebook is hacked I want to unlink it from my account

[night cloak]

@clear basin please refer to #faq subpoint 2.8

[surreal hatch]

Hello guys can I talk to the supervisor please regarding to my account was stolen from a guy I do not know him

[ripe crow]

Hello can you help me

[surreal hatch]

I have the proof and everything he is threatening me

[short eagle]

@surreal hatch wait for reply

[surreal hatch]

Okay

Do you know how long will take to reply?

[pliant abyss]

@night cloak we need urgent support from pubg to unlink facebook from hacker .. so this guy @clear basin ‘s facebook got hacked and the hacker trying to unlink his gmail account too

Faq’s 2.0 is not helpful at all if it takes 7 days to unlink

[night cloak]

@pliant abyss if you’re Facebook has been hacked refer to #faq subpoint 2.8.

@surreal hatch no set time just have patience.

[surreal hatch]

@short eagle can I type everything here because I already sent twice email to the [e-mail]

[polar marsh]

@ripe crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@surreal hatch I’ve already answered that question.

[surreal hatch]

Someone I do not know him and he is threatening me and blackmail me to give him my Twitter email this is the way I can login in Pung mobile by Twitter and he is still login every time since yesterday when my account was stolen

[empty sage]

I wanted to ask if PUBGM:New Era beta is out?

[night cloak]

@empty sage you can test out some of the features from new era via PUBGM Beta.

[empty sage]

Thanks

[night cloak]

@surreal hatch do not give him any information or you’ll have a hard time getting your account back or won’t get it back at all.

You’re welcome @empty sage.

[surreal hatch]

I don’t give him anything but he stole it since yesterday and he linked in his email and his phone number

And now he is threatening me and blackmail me I have the proof

[pliant abyss]

What if fb is hacked and we have gmail access to it .. is it safe to say that we can unlink that fb in 7 days

@night cloak

[night cloak]

No because if they login again it’ll cancel the unlinking process you can try but you’d be best to contact Facebook.

[polar marsh]

@pliant abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[surreal hatch]

@night cloak

[polar marsh]

@surreal hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Yes?

Hi , i got a sound problem with my airpods pro last month they worked perfectly but last two weeks my team doesn’t hear me when i open the mic and talk they hearing just scratch voices from the mic, I tried to click on fix in login menu but with no help, anyone knows the problem’s salution btw the airpods work fine out of the game and i have tried to buy new one but I got same issue.

What device do you have @night cloak

Iphone 11 pro max@night cloak

Do you have the latest software update Installed ?

Yupp

And have you talked to Apple about the issue ?

[round spear]

Ranked TDM is literally unplayable

Do something about it

[night cloak]

In what way?

They said that’s a game issue @night cloak

@night cloak report it in #old.

@night cloak i have do that

Then wait patiently for a fix.

Hello, @lime abyss how may I help you.

[crystal rain]

Will there be end of season discount of 35% on rp points in season 14

[night cloak]

How may I help you, @lime abyss??

@crystal rain yes.

[polar marsh]

@lime abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@lime abyss they can follow the above bot message

Is your account banned @lime abyss??

[floral moon]

I REPORTED 200+ Hackers in RANKED ARENA finaly 1 of them got baaaan...😅

[night cloak]

Nice.

[floral moon]

yes but out of 200🤣

this is not solved after repaire

[night cloak]

Try logging in a new account, Play few matches and check if those are registering, @floral moon.

[floral moon]

@night cloak okk

[golden yew]

HELLO

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @golden yew. Remember to read through #faq before asking questions in the support channels.

Hello, @golden yew!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@rustic dragon ask your question here, my dms don’t say support.

@night cloak is there a Arabic server?

Yeah, MENA.

Can you give it to the azo guy please.

[rustic dragon]

I don’t know the way, while I speak Arabic, and I don’t talk to you. Please help me

[night cloak]

discord.gg/pubgm-mena join this server for Arabic support, @rustic dragon.

There's no current plans for the future events, @night cloak keep an eye on #news.

[rustic dragon]

No, I don’t have the e-mail that I linked to in Facebook Pokera. I forgot the e-mail in the way I log in to the account

azo2O3 this is my account

[night cloak]

@rustic dragon refer the message where I mentioned you.

[storm flume]

You can contact the customer service via the game settings, @lapis crystal. Refer to subpoint 5.3 in #faq for further instructions.

[lapis crystal]

Thank you @storm flume but can you explain the subpoint 5.3

[floral moon]

@night cloak I do that not working, I can see my friend's career result, but not mine.

[celest shadow]

@lapis crystal, click on the #faq channel and find for sub point 5.3.

@lapis crystal

[night cloak]

Very strange, can you report that in #old with user id and screenshot of it, @floral moon also try reinstalling the game.

[floral moon]

@night cloak okkk

[lapis crystal]

Sorry, im a noob

Dont know what to do from here p

[forest gorge]

Hello . My account stolen who can help me please .🙏

[night cloak]

@forest gorge can you still access your account ?

[forest gorge]

Yes viasy

[night cloak]

@lapis crystal click “contact us” top right of your screen.

You need to wait for a future update, @lapis crystal make sure any third parties have access to you Account and download it from official stores, for further contact in-game customer service and explain the issue.

@forest gorge You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

@winged basin e-mail them , Discord is not the place for that.

[soft kayak]

Hello,
I'm experiencing a 'logged in from another location . Tap ok to go back to log in screen' issue kindly please help me !

[normal fulcrum]

@soft kayak That's not an issue. Someone is logging in with your account

[oblique vine]

15x scope coming to pubg mobile?

[polar marsh]

@shut ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@brittle crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[soft kayak]

@normal fulcrum how can i log out of all the sessions or all of the devices ??

[normal fulcrum]

@soft kayak You can do that from the settings of the social media account that you use

[soft kayak]

i have already done that I'm logged in from Twitter account and changed the password also @normal fulcrum

[slender ether]

hello i bought my royal pass yeasterday night, i have collected all my rewards ..selected uc instead of ag ..i got 510 uc as reward but only 210 uc was credited into my account ...what bout another 300uc ..i didt get ag currency too

[normal fulcrum]

@soft kayak Contact customer support of Twitter

[supple horizon]

Can I buy uc on midsabuy for Korean version of pubg?

[storm flume]

You can contact the customer service via the game settings, @slender ether. Refer to subpoint 5.3 in #faq for further instructions.

[soft kayak]

okay Thank you for your help !!@normal fulcrum

[normal fulcrum]

@supple horizon We don't provide support for Korean version

[supple horizon]

But I don’t know Korean

[slender ether]

i tried to contact with coustomer care @storm flume but no one is responding to me

[supple horizon]

But I have global and Korean

[slender ether]

someone please help me i dont have money to buy new uc..help me to get back my uc

give me a reply

[vagrant onyx]

@slender ether hey
what happen ?

[slender ether]

i have collected uc from rp rewards but no uc was credited into my account

even ag also not there in my account ...i bought my royal pass yesterday

@vagrant onyx

please help i earned that money through my hardwork due to love on this game i spent that money

now pubg is cheatig on me

5286522063 this is my pubg id you can check @vagrant onyx

please help me

[potent flint]

If we buy the ez pass mission licence will it be permanant pr should we buy it every season

[vagrant onyx]

@slender ether have you choice to get AG instead of UC

Cause you will lost the UC

[slender ether]

no i didnt get sing ag currency @potent flint @vagrant onyx

single*

[potent flint]

Why did u ping me @slender ether

[slender ether]

sry my mistake

sry by mistake

[potent flint]

No problem

[slender ether]

if you can help me please help me bro

[potent flint]

Contact in game support @slender ether

[polar marsh]

@twin horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[potent flint]

Or wait for a moderator to come

[slender ether]

i tried to contact with coustomer care ..no one is responding

[potent flint]

@celest shadow is the ez pass mission licence permanant ?

i tried to contact with coustomer care ..no one is responding
@slender ether due to covid 19 it will take them some time since they are working from hom

Home*

[slender ether]

i think there is no use in waiting for my uc

actually bugs in pubg are eating my uc

[potent flint]

@slender ether dont worry u will get it just wait some time

[neon compass]

Can anyone give me pubg's beta version's link

[slender ether]

ok i will wait.. @potent flint

[potent flint]

#news i think
@neon compass

[celest shadow]

@potent flint, it is technically permanent (and free if you have bought the RP for 3 seasons consecutively) as long as you purchase the Royale Pass every season.

@neon compass, are you on Android?

[neon compass]

Yes

[celest shadow]

You can download it here, @neon compass:

https://web.gpubgm.com/m/download_android.html

[neon compass]

Thanks

[iron pike]

Is this android ver

@celest shadow

[celest shadow]

Yes, it is.

[iron pike]

Can I install Pubg mobile + beta at once

[celest shadow]

Yes you can, @iron pike.

As long as your device has enough space, you will be fine.

[iron pike]

I think beta will not download while pubg mobile is in device

@celest shadow

[celest shadow]

Yes it can and it will, @iron pike. I have both the the versions on my device.

[night cloak]

@celest shadow can you tell me why the heck I get nothing in crate

[celest shadow]

It depends on your luck, @night cloak. :)

[iron pike]

I got it in create

[night cloak]

@celest shadow will this game will be like Chinese version like stable game do not lag

[wraith brook]

@iron pike So what's the issuse now ?

[iron pike]

@wraith brook nothing

[night cloak]

@celest shadow

[wraith brook]

@night cloak As the news says it will be more stable now . More you can see yourself when update comes

[night cloak]

@iron pike once your query has been answered please move channels and avoid interrupting staff they get mad 😉

[iron pike]

Cheakout@night cloak

[night cloak]

In global version?

[iron pike]

Yesss@night cloak

[wraith brook]

Ofc this is global version

[night cloak]

Not release yet?

[iron pike]

Releasing at 8 see 2020@night cloak Officially

8 sep 2020

[heady basalt]

Guys weird stuff happening in game. I can't see people in tdm.. I randomly then die even though I don't move at all

What kind of bug is this? Has anyone else faced this random issue

My ping is 20ms

[iron pike]

@heady basalt it's your internet issue

[heady basalt]

500mbps right now

[night cloak]

Try doing a Routine Repair.

@heady basalt it happen with me also it is internet

[heady basalt]

Will try a routine repair. I was playing fine just an hr ago

[night cloak]

In livik when I get 6x it does not show adjust scope button pls help

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[iron pike]

Reset your control..... Or try contacting via-game help

@night cloak

[solemn relic]

We have terminated your connection because of a data error with your client. Please check your network connection and try again" when this message come every game when i kill someone what i can di?

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @solemn relic. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

One more

[night cloak]

I have change device recently

[vivid obsidian]

Hacker

[wraith brook]

@night cloak It's a bug which happens sometimes . Please report it in #old

[solemn relic]

@storm flume and if i had done all the steps and the problem is still there ?

[night cloak]

@solemn relic he is a bot

[iron pike]

@vivid obsidian they are Arabic hackers

[vivid obsidian]

Yes

[storm flume]

Hello, @vivid obsidian!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @surreal hatch. Refer to subpoint 5.3 in #faq for further instructions.

[vivid obsidian]

I have other videos

[night cloak]

Follow the bot message.

[wraith brook]

@night cloak Fix the data terminated problem it can't be a connection issue for so many people

[night cloak]

Solution in #faq 4.11. || using cheats too are an issue. ||

[wraith brook]

Dns change doesn't fix

Oh second one

Ic

[night cloak]

It does.

[wraith brook]

[polar marsh]

@solemn relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

The bot answered you.

[solemn relic]

okay what is the best DNS server?

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @solemn relic. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[upper dome]

Yaha chat karne se level up hoga

[storm flume]

Please do not use languages other than English, @upper dome. Refer to #735483472432594994 for regional communities.

[woven atlas]

@upper dome #chat or #pubg-mobile

[heady basalt]

Now I can't play classic either. How can it be an internet issue when it was the same internet that I used an hr ago to play

I've restarted the router and my phone and well the game

Nothing's changed.. my homepage stays the same and loads perfectly fine. It's when I go in-game that everything just stops working

[storm flume]

Please refer to subpoint #4.5 in #faq for further information, @heady basalt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@hot ibex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[open cave]

Will pubg provide Vsync to activate 90fps in lower refresh rate screen please answer it will help me to get a new device

[iron pike]

@open cave nope!

[open cave]

Please let any Official answer

[iron pike]

They will also say 'no, to you

[celest shadow]

That will not be possible, @open cave. The 90fps option will only be available to devices with 90hz refresh rate screens.

[iron pike]

@open cave happy??

[open cave]

Thanks

Yes happy @iron pike

[iron pike]

@open cave I told you

[scenic gust]

My id was hacked there is about 1200uc that is missing from my pubg mobile id. It just disappeared and i have got no new things like outfits silver ag Or bp. My id is 596633967

[storm flume]

You can contact the customer service via the game settings, @scenic gust. Refer to subpoint 5.3 in #faq for further instructions.

[scenic gust]

Thx

[autumn turtle]

Can you guys report this a scum? She verbally harassed us because we were talking XD. Please it will help lol

[simple zealot]

Gameloop beta 7.1 safe to use???

[storm flume]

You can now access #emulator-chat and #emulator-support, @simple zealot. Revert this at any time by sending .emulator in #481204134859505684.

[vagrant forum]

@autumn turtle, use #media for such.

[autumn turtle]

oh sure lol

[polar marsh]

@simple zealot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[long saddle]

When will nxt crew challenge start??

[night cloak]

@long saddle no information keep an eye on in game events.

[wraith brook]

Probably after pmco

[elder idol]

Is it safe to purchase in midasbuy website ??

[night cloak]

Yup

[elder idol]

No ban or uc deduction right ?

[night cloak]

Nope.

[elder idol]

👍

[exotic pelican]

How r u

[wraith brook]

@exotic pelican Don't post that in every channel

[exotic pelican]

K

[polar marsh]

@signal siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

Kindly use this website if you wish to purchase from Midasbuy, @elder idol:

https://www.pubgmobile.com/pay

[elder idol]

@celest shadow thanks 👍

[celest shadow]

You are welcome.

[exotic pelican]

@elder idol wlecome

[reef fulcrum]

It's Monday why is this #cheater-reports not opened ¿

[vagrant forum]

Are you sure it's Monday?

[wraith brook]

It's Sunday

[celest shadow]

@reef fulcrum, may I know which planet you are from?

[wraith brook]

[reef fulcrum]

@vagrant forum sorry

[celest shadow]

Fair enough, have a lovely day ahead Kimberly.

[reef fulcrum]

I'm just in a rush

@celest shadow ✅

[celest shadow]

Feel free to enable "All Messages" for the #cheater-reports channel's notifications if you haven't to get notified when the channel reopens, @reef fulcrum.

[reef fulcrum]

@celest shadow how?

[celest shadow]

1. Click and hold on the #cheater-reports channel.
2. Click on "Notification Settings"
3. Change it to All Messages.

@reef fulcrum

[reef fulcrum]

@celest shadow thanks a lot❤️

[lavish wing]

I am getting sudden frame drop in close range fights almost falling to 1fps

Halp

[celest shadow]

When did this started to occur, @lavish wing?

[lavish wing]

Since yesterday

Day before yesterday it was fine

[celest shadow]

Kindly do a routine repair in the game, @lavish wing.

[lavish wing]

I did a reinstall yesterday but same story

Does that count as repair?

[celest shadow]

What are your graphical settings set to, @lavish wing?

[lavish wing]

Smooth High

Maxed FPS rate of my device

[burnt coral]

Hi, i am using Xiaomi Mi pad 1, my PUBG app is crashing again and again after I login with Google play games, even facebook and twitter give the same result, it is hapenning since yesterday after I did a factory reset as i was facing some lags, is there any common fix to this problem?

[lavish wing]

@burnt coral is your device rooted?

[burnt coral]

no

[lavish wing]

then idk xD

[storm flume]

Please refer to subpoint 4.8 in #faq for further information, @lavish wing. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest shadow]

@burnt coral, what is your device's Android version?

[burnt coral]

kitkat 4.4

[celest shadow]

Unfortunately your device is unable to run or play PUBG MOBILE, @burnt coral. The game requires your device to be Android 5 (Lollipop) and at least 2 GB of RAM.

[tropic ivy]

@PUBgKNIght how to install PUBG on pc

[storm flume]

You can now access #emulator-chat and #emulator-support, @tropic ivy. Revert this at any time by sending .emulator in #481204134859505684.

[burnt coral]

But before the game used to work

[celest shadow]

When was this "before", @burnt coral?

[burnt coral]

day before yesterday

this problem is only occuring from yesterday

[storm flume]

Please refer to subpoint #3.16 in #faq for further information, @tropic ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith birch]

hi

guys

plz halp

[celest shadow]

If the game no longer runs/opens on your aforementioned device, it could be a sign it is no longer supported, @burnt coral.

[wraith brook]

@wraith birch Lmao how can someone help if u don't state a problem ?

[celest shadow]

Please state your issue, @wraith birch.

[polar marsh]

@wraith birch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck folio]

When crew challenge will come

[wraith brook]

@stuck folio Probably after Pmco . Stay tuned

[stuck folio]

When 1.0 updat patch notes will come

[vagrant forum]

Around the time the update gets released, @stuck folio.

[exotic pelican]

I need support

[thin spade]

i need support

i play pubgm in gameloop emulator

[wraith brook]

@thin spade Use #emulator-support

[thin spade]

ok

there is emulator support channel ?

[wraith brook]

Do .emulator in #481204134859505684

Then u will see

[polar marsh]

@stuck folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[atomic slate]

Hi anyone help me

[polar marsh]

@atomic slate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brittle onyx]

for the love of God manually check your leaderboards all of them are hackers what's the point of a leaderboard if you can't compete if this is not fixed I'll just buy some hacks and start hacking easy as that and I will never get banned like all of these players from the leaderboard

[storm flume]

Hello, @brittle onyx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[brittle onyx]

Really ? Like I didn't do that before what more evidence do you need than 20+ k/d and 70% headshots ? Isn't this enough evidence you think a player can get 20 k/d without hacking ? I played this game since it came out and by each day it's getting worse and worse hackers are becoming more invincible like you just stopped banning them and enjoying the money you are making I mean why ban them when they are paying right ? Your game had more than 40% hackers imagine banning them and losing all that money am I right ? I know how this works everyone knows what you have become tencent and now I want a real human talking to me not this auto reply garbage have so dignity and put real people to talk to the players cod mobile support is A million times better than this

[burnt coral]

if i am having a device with android version 4.4 will routing the device allow me to play pubg

*rooting

[normal fulcrum]

@brittle onyx Feel free to report them through the method mentioned above. Video proof will be a better option than a screenshot of stats

@burnt coral Yes. Just make sure not to install any shady apps after rooting

[wraith brook]

Rooting is done mostly for cheating

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[brittle onyx]

@normal fulcrum so I have to do the job that they should be doing ? I want your opinion just talk to me like a normal person do you think 20 k/d for 5 seasons is "skill" ? If it's not then why Thier account is still active I bet they got reported by so many other players why bother ?

[normal fulcrum]

@brittle onyx If you want something clean, you have to make it clean. It won't get clean on it's own. So don't talk who's job it is. If you don't want to report cheaters, don't complain why do they exist

[brittle onyx]

I can't even compete anymore no matter how many hackers I reported there is still so many of them at ace tier there is 4 to 5 hackers each game they don't stop coming

I reported countless hackers and there is no end to it

I can't even tech conqueror anymore

[night cloak]

Can someone send me the beta link

[brittle onyx]

Reach*

[normal fulcrum]

Every popular game has cheaters. This is something very common in online games @brittle onyx

You can't just make a game cheater free

[celest shadow]

@night cloak, are you on Android?

[spark sparrow]

When will be get erangel 2.0

[brittle onyx]

@normal fulcrum I played games my whole life but this game is something else ask any player out there and they will say the same I much prefer the cheat detection on the pc version why isn't it like that ?

[night cloak]

@celest shadow I need both iOS and Android link

@spark sparrow 8th of September.

[wraith brook]

@spark sparrow 8 September

[brittle onyx]

@normal fulcrum and I appreciate talking to me like a normal person

[celest shadow]

You can download the BETA here, @night cloak:

Android:
https://web.gpubgm.com/m/download_android.html

iOS:
https://web.gpubgm.com/m/download.html

[polar marsh]

@safe salmon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron pike]

@celest shadow does over original erangle replacing erangle 2.0

[normal fulcrum]

@brittle onyx Well we would love to know how we can improve cheat detection. Since you have played games your whole life, we would love to hear your experience and suggestions in #old

[iron pike]

@celest shadow

[normal fulcrum]

@iron pike What? Be more specific

[brittle onyx]

@normal fulcrum a suggestion is to copy the cheat detection system of the pubg PC version " and I love the sarcasm btw" feels nice to talk to a real human

[celest shadow]

@iron pike, I don't quite understand your question.

[wraith brook]

@iron pike Yes old erangel will be replaced

[normal fulcrum]

PC version and Mobile version is developed by 2 different developers. They both have different mechanics when it comes to gameplay and cheats. So we cannot just copy 1 into other

[iron pike]

@wraith brook ok

[brittle onyx]

@normal fulcrum I achieved legendary tier in cod mobile which is the highest tier and still no hackers even if there was only 1 after 50 games but when I reach ace I get killed by hacker every 2 games

[wraith brook]

I am well experienced with this language 😂

[normal fulcrum]

As I said @brittle onyx, popular games will have cheaters. This is something very common in gaming. Feel free to put your suggestion in #old on how developers can improve anti-cheat system. For further discussion, feel free to use #chat

[brittle onyx]

True every online games has Cheaters but every online game fights Cheaters better than the other and so far pubg mobile has the worst Cheats detection system can't they just ban players that has abnormal stats that are impossible to achieve without hacks ? This is a solution don't you think ?

[long saddle]

When will nxt crew challenge start

Reply

[celest shadow]

No information or ETA on that, @long saddle.

[normal fulcrum]

@long saddle You will be updated in-game

[long saddle]

@celest shadow @normal fulcrum but one moderator told that it will be going to start nxt year

Is that true

[half harness]

Server crashes

[normal fulcrum]

@long saddle No update on that. You will get more information in-game when it's about to start

[fiery patrol]

Can anyone how to fix high ping glitch?

[brittle onyx]

I'm a player I should be playing the game paying for my stuff tencent should take my money higher people to give them " suggestion" it's not my job I just wanna know what is happening inside that company they get together discuss skins and how they can earn more money ? There is no people giving them " suggestion" they need players to improve their game ? I want to play and have fun I don't want to feel like I'm in an office job recording hackers Every game filling formats reporting them giving tencent suggestions this feels like a job not a game

[bitter pasture]

I have an issue i recive always a message that connection to server is lost and sometimes, we have terminated your connection because of a data error, how can I solve it

[brittle onyx]

@fiery patrol @bitter pasture a lot of players are facing the same issue including me this is not an issue on our behalf it's tencent's amazing servers they are busy making expensive skins

[normal fulcrum]

@brittle onyx Feel free to discuss this on #chat

@fiery patrol @bitter pasture Make sure you have a stable connection

[hearty talon]

Здравствуйте

[storm flume]

Please do not use languages other than English, @hearty talon. Refer to #735483472432594994 for regional communities.

[hearty talon]

Hi

[normal fulcrum]

Hi @hearty talon, how can we help you?

[hearty talon]

Yes

[brave wolf]

15x coming?

[normal fulcrum]

No updates on that @brave wolf

[brittle onyx]

@normal fulcrum I have the fastest upload and download speed in EU I'm from Lithuania how can I make it more stable than that ? I always get the same reply " make sure you have a stable connection " no real solutions given

[normal fulcrum]

Internet speed, stability and latency are 3 different things. Having fast internet doesn't mean you have stable internet with low latency. Make sure you have stable internet with low latency, regardless of speed

[gaunt tangle]

How can i get into "Emulator Support" Channel?

[storm flume]

You can now access #emulator-chat and #emulator-support, @gaunt tangle. Revert this at any time by sending .emulator in #481204134859505684.

[brittle onyx]

my internet is stable I can confirm but how come I still get disconnected randomly in the middle of the game

[elfin canopy]

Post your internet test results along with jitter and latency.

[brittle onyx]

This should fix my issue ? Or ...

[brave wolf]

15x?

[normal fulcrum]

If you want to complain about everything we say, you should use in-game support instead of discord @brittle onyx

[storm flume]

You can contact the customer service via the game settings, @brittle onyx. Refer to subpoint 5.3 in #faq for further instructions.

[normal fulcrum]

@brave wolf As i said, no updates on that, yet

[brave wolf]

@brave wolf As i said, no updates on that, yet
@normal fulcrum ok.🔥hope 15x will come soon.

[brittle onyx]

@normal fulcrum sorry to make you see the real truth about how players feel not everything is perfect like you make it seem it is ;) I will buy somethings to make me win in some games ;) since this is how it is now

Enjoy your day

[normal fulcrum]

Same to you 🙂

[spice dawn]

please ban hackers in game, every match in hackers esp and bullet hack

[hot ibex]

@spice dawn same problem

[storm flume]

Hello, @spice dawn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

Hello, @hot ibex!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spice dawn]

@normal fulcrum already report with proof but not reply any from pubg team and hackers still play with hacks

[normal fulcrum]

It takes some time to investigate

[spice dawn]

i have one idea about anti hackers

[tender cargo]

How to get Pubg redeem code

[night cloak]

@tender cargo watch offical live streams.

[polar marsh]

@plain cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @plain cape!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vagrant forum]

Read the message sent by Machete.

[night cloak]

What are daily customs? You can get uc?

Hello Mods I would like to know what are the rules regarding conducting small scale tournaments , do we need any special permissions.

@night cloak yes you can depends on whose hosting read through #matches.

[crisp garden]

You need to get permission if you host tournament that you get profit or something

[night cloak]

@night cloak follow PUBGM TOS look at some of the tournaments in #tournaments for ideas.

ok thanks for information

[modern delta]

will hellfire akm come in halloween

[normal fulcrum]

@night cloak
If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

[night cloak]

ok

Thanks a lot u all

[modern delta]

@normal fulcrum will helfire akm come in halloween

[sand path]

@modern delta forwarded the feedback already. Please add it in #old

More the merrier.

[modern delta]

k

[sand cape]

hlo

[night cloak]

Please state your issue @sand cape

[normal fulcrum]

@modern delta No updates yet

[night cloak]

@sand path i have a question

[sand path]

Yes?

[sand cape]

I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.

[night cloak]

in the carrier results we can see 10 matches. what is happening the oldest ones? pubg deletes or save our results?

[sand cape]

@night cloak I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.

[night cloak]

Hi sir

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[midnight compass]

hello any mod?

[wraith brook]

@midnight compass What's the issue ?

[sand path]

It has been dealt with @wraith brook

[normal fulcrum]

@midnight compass How can we help you?

[vivid tapir]

???

[polar marsh]

@vivid tapir:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@deft cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[woeful rose]

I cannot see my own career results when ever i clicked the carrer results icon it is blank ,I restarted my device and even loged out & re-login my account still that bug is not solved please help me to solve the bug

[night cloak]

@woeful rose have you tried a in game repair ?

[woeful rose]

Ya tried routine repair method

Still not working

[night cloak]

Report it in #old.

[woeful rose]

I already reported the bug in feedback-bugs still now no reply

[night cloak]

You will not get a reply.

Report it in the channel with:
Device model.
Internet connection.

You can edit you previous message.

[spring zephyr]

@woeful rose Try doing this

[main blade]

Got a question where do I find the Beta version for iOS ?

[night cloak]

@main blade search through #news it’s there.

[woeful rose]

@spring zephyr I want to delete the resources pack to solve this problem

[night cloak]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt current]

whats the model of aeroplane @spring zephyr which take us to maps

[woeful rose]

@night cloak still my carrer result problem is not solved

[spring zephyr]

@cobalt current C-130

@woeful rose Reinstall the game.

[cobalt current]

@spring zephyr

[tired fractal]

new update comes with new season?

[vagrant forum]

No

New season will start a few days after the update.

[tired fractal]

thanks

[spice walrus]

new event kaise join kare

[storm flume]

Please do not use languages other than English, @spice walrus. Refer to #735483472432594994 for regional communities.

[cobalt current]

[dawn remnant]

Help pubgm support doesn't reply

[cobalt current]

@spring zephyr how to join new event @spice walrus

[spice walrus]

How to join new event Show us your favorite Erangel moments for a chance to win some UC!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dawn remnant. Remember to read through #faq before asking questions in the support channels.

[spring zephyr]

@spice walrus Check out the link that is provided in this message. https://discordapp.com/channels/393088095840370689/481197473403240451/749296019577110699

[spice walrus]

@spring zephyr How to submit pics

[spring zephyr]

@spice walrus Just check this link for more info https://www.reddit.com/r/PUBGMobile/comments/iijygi/pubg_mobile_community_event_the_dawn_of_a_new_era

[night cloak]

help

pubg

[polar marsh]

@wispy nest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[exotic pelican]

When cheat report will open

[spring zephyr]

Soon, probably on Monday.

[torn kestrel]

What is aim acceleration?

[ivory stag]

PUBG isn't opening on wifi ...... everything else works with wifi

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @ivory stag. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@coral lotus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hello

Is anyone there ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I do have a weird problem i need help with that

[kindred ferry]

account is hacked by someone@polar marsh

[night cloak]

When i start a match the other players dont show up

Just me in the game

[spring zephyr]

@night cloak Can you provide a small clip of it happening?

[storm flume]

You can contact the customer service via the game settings, @kindred ferry. Refer to subpoint 5.3 in #faq for further instructions.

[digital bolt]

Hello

[night cloak]

What should i do about it ?

i tried to do routine prepare and deleted the game but still, i have also switched to other phone but still the problem

[gloomy bough]

Have u turned off auto match making? @night cloak

[night cloak]

I already have a team

[kindred ferry]

Already submitted no response from there @polar marsh

[frail briar]

Hi i am unable to watch my career results ☹️ it glitched.
Even my freinds unable to watch my career results.
Character id-552756998
Fix it plz

[lusty sandal]

Not able to link my email ! i get otp and when i enter and submit, it says incorrect password.

[celest shadow]

The email linking feature should be addressed and improved soon, @lusty sandal.

Feel free to send a detailed description of your issue and a video/screenshot as evidence to the #old channel, @frail briar.

[frail briar]

@celest shadow help check career results
Id- 552756998
It will show your character results or glitched 😔

[celest shadow]

Try doing a routine repair, @frail briar.

[elder canopy]

Even I'm facing same problem

[frail briar]

@celest shadow tried it glitched in my account

Tried to watch in another phone but same problem

[celest shadow]

Have you tried reinstalling the game?

[frail briar]

Yes

[chrome lichen]

I want to play new version

Beta version

1.0

[celest shadow]

@elder canopy, can you send me a screenshot of yours as well?

@chrome lichen, are you on Android?

[chrome lichen]

Yes

@celest shadow

[celest shadow]

You can download the BETA version here, @chrome lichen:

https://web.gpubgm.com/m/download_android.html

[frail briar]

How can i fix it? 😔

[night cloak]

This pakistani was saying bad things about our country and was abusing me and my teammates😡 🤬

[chrome lichen]

Will there be infection mode @celest shadow

[celest shadow]

You can report them in the game, @night cloak.

No information on that yet, @chrome lichen.

[chrome lichen]

Ohok

[night cloak]

K

[chrome lichen]

There's a problem in my game I can't jump properly and can't do ledgegrab

[frail briar]

😭

[celest shadow]

Could you show a video of that issue, @chrome lichen?

[chrome lichen]

Ok

But later

[celest shadow]

@frail briar, wait for the next update (8th September) for it to be addressed. Remember to include a detailed report in #old.

[cobalt current]

@abstract charm

yo report here

[fathom fable]

I need help with unlinking feature

[night cloak]

What is it you need exactly? @fathom fable

[wraith brook]

2.5 of #faq may help @fathom fable

[night cloak]

@polar marsh there is a ios hack known as sharpshooter hack the person that owns that hack claims that it can't be patched

[cobalt current]

@night cloak

[elder canopy]

@piston sent

[maiden pecan]

Why cant i get a link to my email? Its been 7 hrs now

[polar marsh]

@abstract charm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt current]

one of my frnd haven't broken the game rules but he had been banned for 10 years @night cloak this guy

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt current]

@night cloak read it

[fathom fable]

I want to link my facebook account to a different pubg I'd.
can you unlink my fb id from your end.

[abstract charm]

Hay @night cloak read what is written above

[ebon crypt]

Why cant i get a link to my email? Its been 7 hrs now
@maiden pecan Same

[pure shore]

Hello can anyone help me Here

[cobalt current]

@pure shore w8 for the mods

[pure shore]

Aww Man My match is there

😔😔😔😔

[elfin canopy]

Explain your issue, @pure shore

[pure shore]

@elfin canopy I cant tell you in text can you hope on in the Vc?

[elfin canopy]

No.

[ebon crypt]

@elfin canopy i cant link my account to email

[polar marsh]

@viscid lily:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pure shore]

Uhhh you can mute yourself if you cant turn on your mic @elfin canopy

[night cloak]

@pure shore What is the issue? Is you account banned?

[polar marsh]

@pure shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom fable]

I want to link my facebook account to a different pubg I'd.
can you unlink my fb id from your end.

[wraith brook]

@fathom fable You can do it Yourself . Refer to subpoint 2.5 of #faq

You need to have two accounts connected with it btw

[vale hearth]

For god's sake, does downloading PUBG from applications other than the Playstore/Appstore count as a c-r-a-c-k-e-d client and am i gonna get b-a-n-n-e-d ?

[wraith brook]

@vale hearth Yes ofc

Only official store or site

[vale hearth]

Well frick me

Huawei is actually garbage

Why do i have this

[vernal siren]

Hello guys

[polar marsh]

@vale hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

@vale hearth Don't use word ban

[simple oyster]

Hello I've been getting this data error ban I've done everything suggested in FAQ is there anything else I can try

[wraith brook]

@night cloak See ^^ another

[vernal siren]

I add 10$ card to my iTunes acc, and pubg mobile automatically used 0.99$ to subscribe in prime, i don’t want to subscribe and receive items, becoz I am waiting the new season to subscribe in prime, how can I cancel receiving items, and subscribe with prime in the game??

[sand cape]

hloo?

[vagrant onyx]

@vernal siren go to your account > view account > press on subscription > choice prime Pubg mobile > cancel subscribe

@sand cape hey what is it ?

[sand cape]

@vagrant onyx I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.

[polar marsh]

@sand cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@vernal siren you have to cancel at at least before 24 hour or its will auto renewal

[broken basin]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @broken basin. Remember to read through #faq before asking questions in the support channels.

[crisp rover]

<@&481161015728406538> I need Help

[sand path]

Yes?

[spring zephyr]

@crisp rover Yes?

[celest shadow]

Yes?

[sweet cedar]

Is the game lagging for everyone?

[vagrant onyx]

@crisp rover only mention the role for emergency reply

[broken basin]

my pubg mobile account is linked by a hacker please help me recover my account

[storm flume]

You can contact the customer service via the game settings, @broken basin. Refer to subpoint 5.3 in #faq for further instructions.

[celest shadow]

Please state your issue, @crisp rover.

[night cloak]

is there any pubgm api for developers ?

[vernal siren]

@vagrant onyx
That’s mean I will not receive any items (UC) any more, and I can subscribe with new prime when new season start?

[cobalt axle]

Hey, in my google play balance money is showing if i purachased anything its showing but in game that money is not showing what the issue i had checked all accounts are same of google play and pubg account both are same whats the issue???

[spring zephyr]

@broken basin Please don't mention Moderators for this. You can just ask your question here and someone will answer you. For your issue, you can contact in-game customer service. Only they can help with account related issues.

[vagrant onyx]

@vernal siren you can subscribe anytime ( not require to start new season )
notice you need to wait till your current subscribe period to end

[cobalt axle]

@spring zephyr any issue going on now for buying uc??

[polar marsh]

@broken basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

is there any api please tell

[polar marsh]

@crisp rover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant onyx]

@spring zephyr any issue going on now for buying uc??
@cobalt axle no issue

[maiden pecan]

How long does it take for someone to respond on the contact us part

[vernal siren]

@vagrant onyx The current sub will end after 30 day, can I end it today becoz I don’t want it??

[vagrant onyx]

@cobalt axle

unless you have problem in your side

[simple oyster]

Does anyone have a fix for this error, I've already done everything in FAQ nothing

[vagrant onyx]

@vagrant onyx The current sub will end after 30 day, can I end it today becoz I don’t want it??
@vernal siren no not possible

[storm flume]

You can now access #emulator-chat and #emulator-support, @crisp rover. Revert this at any time by sending .emulator in #481204134859505684.

[cobalt axle]

@vagrant onyx then whats happening on in my google play balance money money is showing if i purachase anything money is showing but in game when i buy uc it showing no money so.... Help

[spring zephyr]

@crisp rover Check pinned messages in #emulator-support

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vale hearth]

@wraith brook i tried not to use the forbidden word but it still failed

Btw do you support Korean PUBG mobile ?

[celest shadow]

We do not provide support for the Korean version of the game.

[simple oyster]

No help?

[vagrant onyx]

Warning we got your message stop asking the same thing , next time will be a mute
and ask in #emulator-support
@crisp rover

[vale hearth]

@celest shadow aight thanks G

[spring zephyr]

You can contact in-game customer service if you need any support regarding KR version.

[vagrant onyx]

@cobalt axle you got your uc ?
but you want to know how much did it take ?

[sweet cedar]

Is anyone getting any issue with the game? Like loading time etc

[thin dawn]

hello Bro I Need Ur Help

[cobalt axle]

Nops bro i am not able to buy uc its showing insufficient balance btw i hve money in google play balance

@vagrant onyx

[spring zephyr]

@sweet cedar No? If you are facing any issues, feel free to ask it here.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @thin dawn. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@cobalt axle tax included

[thin dawn]

Hindi Mai bta Shkta Hu ?

[storm flume]

Please do not use languages other than English, @thin dawn. Refer to #735483472432594994 for regional communities.

[sweet cedar]

Yep I can't get in game, the lobby is lagging so hard, both on IOS and Android, this morning was all ok, my connection is ok.
Maybe is a problem only with European servers

[spring zephyr]

@sweet cedar Can you provide a small clip of it?

[cobalt axle]

@spring zephyr in version 1.0 really lag will be reduced 76%??

[vale hearth]

@celest shadow Any idea if downloading PUBG from apps other than the Playstore/Appstore will result in a yeet off the game, and if yes, when will it be enforced ?

[spring zephyr]

@vale hearth You can download it from the official site to.

[celest shadow]

@vale hearth, downloading the game from third-party websites is not recommended.

[thin dawn]

Okay sir Someone Scammer scam With My Account ! He changed My twitter password and Change my Email And Username Also ! Scammer Say me Give me 10000 indian Rupees Then I give U Ur Account But I Am student How To Pay

[sweet cedar]

@spring zephyr seems to be ok now, I will send it if I will face it again.

[vale hearth]

Ok much appreciated my doods

[storm flume]

Please refer to subpoint 1.2 in #faq for further information, @vale hearth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cobalt axle]

Hey, can i download pubg beta 1.0 and yes then from from where i can download??? @spring zephyr

[spring zephyr]

@cobalt axle Android?

[cobalt axle]

Yup

[spring zephyr]

@cobalt axle ▫️ Android: https://web.gpubgm.com/m/download_android.html

[cobalt axle]

Thx

[thin dawn]

Give me Solution How To Back Access my account

[remote lake]

Wow.... For some reason HDR+Extreme is disabled again for Oneplus7pro.

[thin dawn]

I want Remove My Social account On Pubg

[cobalt axle]

I had downloaded this but its not opening means not installing @spring zephyr

App not installed written there

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @thin dawn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[remote lake]

I had downloaded this but its not opening means not installing @spring zephyr
@cobalt axle check your storage. 5+ gigs won't give you issue.
I faced that before.

[cobalt axle]

Gigs means

[spring zephyr]

@cobalt axle Make sure that you have at least 7 GB free of storage.

[remote lake]

gb-gigabyte

[cobalt axle]

Ohh sorryyy😅 i have only 5gb

[thin dawn]

@spring zephyr hello Someone Hack My Twitter account

[storm flume]

You can contact the customer service via the game settings, @thin dawn. Refer to subpoint 5.3 in #faq for further instructions.

[remote lake]

That should be okay, I had 4ish gb free from 256gb when installing that beta.

[thin dawn]

@storm flume no responce by customer service

[shy mist]

Only in game support will help u regarding it@thin dawn

[remote lake]

Try cleaning some more like itz aditya said. Maybe 7+ gb

[cobalt axle]

Ohhk i m trying

[thin dawn]

okay I Leave This Game No Help me

No One Help Me

no responce

[proud bay]

@night cloak I already referred to 4.11 subpoint, did everything there, but still get this issue, I tried to reinstall gameloop 3 times also

[spring zephyr]

@thin dawn Only in-game customer service can help you with account related issues, patiently wait for their response.

[night cloak]

I can’t able to login to my account, stuck at loading screen checked everything but not working

[remote lake]

😂 that bad boy is horridly vulgar @thin dawn

[buoyant salmon]

Cheater killed me 😫

[night cloak]

140 Ms in match

[proud bay]

@spring zephyr do you have an idea maybe about the "connection terminated data error" issue?

[night cloak]

I asked for help

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

Please refer to subpoint 4.11 in #faq for further information, @proud bay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please refer to subpoint 4.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@spring zephyr i already done that but still not fixed

Its same dns

[proud bay]

I already done every thing in 4.11 but didn't fix anything

[night cloak]

Still stuck at loading screen, checked internet, also restarted device but still not working. help me

Checked dns also

Everything perfect, but can’t able to get into my account

Wth, i get into my account now it is not showing me my game center

Check

Anyone will answer me or no

@night cloak Are you on iOS at the moment?

Yes

Help me

Try restarting your phone and login with the Game Center.

I did, but not working

Could you make a short screen recording video while logging to the settings menu and send here?

I’m already signed in to game center

Setting menu, where ?

In game ?

Make sure to log out before recording the screen. And the above screenshot is the settings menu.

Okay

[polar marsh]

@warm quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

PUBG mobile won’t load
I press start and it won’t even go into the game
And it works then doesn’t work then works he doesn’t work
What is the issue?

@spring zephyr

[wraith brook]

[desert marten]

Does the new Erangel have no cheaters?#

[gloomy dagger]

What's link for report hacker ?

[wraith brook]

@night cloak Use proper language

[fathom latch]

Hi Team, I'm continuously getting server errors/issues while playing either TDM or Classic Games in South America server. Please fix the issue ASAP. Thanks in advance.

[night cloak]

I go into the PUBG mobile app on my iPad. The game doesn’t even load and keeps saying the server timed out error use a new WiFi connection. Then I go on the app again 2 minutes later then it does work and I’m in the lobby. I press start to play gun game and nothing happens I’m still in the lobby. Then 2 minutes after I press start and the game works when while, I’m playing the game is says request timed out.
What is the issue?

[proud bay]

guys any body knows about the "connection terminated" error? <@&481161015728406538> I tried every thing wrote in 4.11 faq, also I tried to reinstall gameloop 3 times, I didn't change anything in connection or device or account, it happens every classic game I play, it's been happening for a week now, I can't play classic games anymore

[night cloak]

@proud bay Please do not mention the moderator role.

[glad lintel]

Me,my teamates and all players in match suddenly got high ping like 600-800 in classic matches

Please fix this server issue ASAP

[proud bay]

@night cloak ok, sorry about that, I'm just searching for support thought moderators maybe know..

[night cloak]

@night cloak Could you screen record the issue and send here?

@night cloak I will try to

He is facing same problem

@desert marten There will be cheaters everywhere. But the new anti cheat engine will dramatically reduce cheaters.

@gloomy dagger http://cheater-report.pubgm.cc.

[proud bay]

@night cloak do you have an idea maybe about this issue?

[young cairn]

I am having server issues too

I can only play solo

[night cloak]

I’m uploading the video to YouTube

@fathom latch Could you try using a WiFi connection?

[glad lintel]

Pubg have to fix the server issue ASAP

[young cairn]

When i want to play with a team it won’t let me in

[night cloak]

@glad lintel Feel free to share your feedback in the #old channel. The devs will look into it.

[storm flume]

You can now access #emulator-chat and #emulator-support, @proud bay. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@young cairn What does it show?

[young cairn]

Team match error or server time out

But i can play solo in the same region

But if i want to team up my friends are getting through they can join the match but it won’t let me

[night cloak]

@young cairn You have any screenshot of the team match error pop up?

[fathom latch]

@fathom latch Could you try using a WiFi connection?
@night cloak

I'm always using WiFi connection.

[winged ferry]

hello >> how can i unlink my email from pubg account

[night cloak]

Please check

[polar marsh]

@signal abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Still, hard to get into my account

[celest shadow]

You cannot unlink your email at the moment, @winged ferry.

[night cloak]

@fathom latch The screenshot you shared is showing that you are on Data.

[fathom latch]

Me,my teamates and all players in match suddenly got high ping like 600-800 in classic matches
@glad lintel Yes, I'm also getting the same issue in South America server.

[winged ferry]

will this feature be availabe soon unlinking email

[night cloak]

@night cloak sorry the problem is so big that I can’t even send a video

It’s fine

Hopefully it will sort itself

@night cloak Have you recorded the video?

[celest shadow]

No information on that but the email linking feature should be addressed and improved soon, @winged ferry.

[sand path]

[night cloak]

@night cloak Please try to switch between WiFi and mobile data. It is a network error.

[fathom latch]

@fathom latch The screenshot you shared is showing that you are on Data.
@night cloak That screenshot was from my friend, he is checking on Data and I'm checking on WiFi.

[night cloak]

I linked my account to wrong Twitter account and it shared with people and I can’t unlink it until 21days

[wraith brook]

That's why it is said to be careful

How even u linked wrong account ? How it's possible

[night cloak]

@celest shadow

@night cloak thanks for the help!

[granite vale]

Hi can anyone help me

[sand path]

@night cloak you'll need to wait. There is no other option.

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant forum]

State your issue, @granite vale.

[granite vale]

My account is hacked

[vagrant forum]

Can you still access your game account?

[wraith brook]

When we link twitter then some confirmation needed right ?

[granite vale]

No

Still hacked

[vagrant forum]

Your account was linked to only one social media account and you can't access it, @granite vale?

[night cloak]

@fathom latch Please try to switch between different internet source. WiFi to Data, or vice versa and see if the problem get fixes. It is a network error.

[granite vale]

Yes

Facebook

[vagrant forum]

Recover the facebook account by contacting the facebook support.

[granite vale]

I can’t

[fathom latch]

@fathom latch Please try to switch between different internet source. WiFi to Data, or vice versa and see if the problem get fixes. It is a network error.
@night cloak I have done everything already, I think it's PUBG server issue. Please fix it ASAP.

[vagrant forum]

Contact the in-game customer service then, the Discord staff cannot help you with account related issues, @granite vale.

[granite vale]

I did no answer

[fathom latch]

@fathom latch Please try to switch between different internet source. WiFi to Data, or vice versa and see if the problem get fixes. It is a network error.
@night cloak Not just me but everyone I know who are playing on South America server are facing the same issue.

[granite vale]

Since 1 week now

[vivid kelp]

@vagrant forum is gameloop 7.1 safe?

[vagrant forum]

Did they ask for any details? Or the ticket was closed, @granite vale?

[polar marsh]

@tight kindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[granite vale]

They did

[vagrant forum]

@vivid kelp, yes it is. Use #emulator-support for further information.

[storm flume]

You can now access #emulator-chat and #emulator-support, @vivid kelp. Revert this at any time by sending .emulator in #481204134859505684.

[granite vale]

I send everything they asked for even more information

[vagrant forum]

Wait for them to respond then, @granite vale.

[granite vale]

How long?

Will I get my account back?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @granite vale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[strange sonnet]

How to avoid parachute glitch

[vagrant forum]

That should get fixed by the next update, @strange sonnet.

[granite vale]

When will that be

[strange sonnet]

Oh that means I should wait but any temp fix?

When will that be
@granite vale
September 8

[night cloak]

CNt log in

[granite vale]

Is anyone here working for pubg?

[vagrant forum]

If you referring to the slow parachuting after unfollowing, then it's best to just not follow any teammate, @strange sonnet.

[summer pumice]

Is there any problem with matching payload mode game getting crush

[night cloak]

Checking for updates

@strange sonnet little tip if u r following u r squad dont unfollow until parachute is fully open

Wont let me sign on unless i use airplane mode

[strange sonnet]

@night cloak I do most of the times but sometimes It does to me when I m being followed

[dusky valley]

!beta

[granite vale]

My account is hacked

[night cloak]

@strange sonnet yea sometimes it happenes hopefully it would b fixed with next update

[vagrant forum]

@dusky valley
iOS : https://web.gpubgm.com/m/download.html

Android : https://web.gpubgm.com/m/download_android.html

[granite vale]

Can anyone help

[summer pumice]

Admin???

[strange sonnet]

Ya thanks

[night cloak]

@granite vale u have been answered bro

[mild crane]

I have one question! i am running a small ISP and were from Asia region, but Aisa server is always worse than SA and ME server any reason why its happing? can i get a support from Pubgm support team..

[storm flume]

Please refer to this channel's pinned messages for further information, @mild crane:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[vagrant forum]

Contact the in-game customer service then, the Discord staff cannot help you with account related issues, @granite vale.

[summer pumice]

@vagrant forum reply to my question is there any problem with Playload ??

[vagrant forum]

@summer pumice, try doing a routine repair of the game client. I played Payload a couple of hours ago, didn't face any issue.

[tight oriole]

#content

[night cloak]

@summer pumice follow #faq 4.7 if u experience crash

[tight oriole]

#globaldesigneroutfit

[night cloak]

@tight oriole state u r issue

@summer pumice try doing a routine repaire like neko said

[summer pumice]

@night cloak alright

[proven scaffold]

Wtf is happening first they ddos while in plane then in match and now this unable to enter match our whole squad . Getting minus again and again 😠 @night cloak

[polar marsh]

@tardy glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@proven scaffold can u refer to #faq 4.10

[digital bolt]

Next season vehicle skin gave or not