questions

[spring zephyr]

@stray field In beta, you can't.

But you can change the password.
Just enter wrong password multiple times when you are logging in and you will get that option.

[night cloak]

Thanks

[iron pike]

@night cloak you can clear data of Pubg from setting

[manic pawn]

@spring zephyr what if someone link there email or phone to our account

[spring zephyr]

Don't click on free UC links, security of your own account is your own responsibility

[manic pawn]

@spring zephyr yeah but there no way to unlink this option

[night cloak]

Don't click on free UC links, security of your own account is your own responsibility
@spring zephyr I got my eyes on that

[spring zephyr]

In-game customer service can do that if you can prove that the account is your.

[manic pawn]

@spring zephyr bro I msg them but they didn't reply

[night cloak]

Hello

[quick palm]

What's up with the friendlist glitch? And also the avatar delay glitch?

[manic pawn]

@spring zephyr bro please tell me how to do conversation with them so they understand my problem

[iron pike]

@night cloak plz move to #chat

[woven atlas]

@quick palm will be fixed in the next version

[quick palm]

Bet

[night cloak]

I want to ask a question

[spring zephyr]

@manic pawn Follow this if a hacker got access to your account

[iron pike]

@night cloak so, what's your question

[manic pawn]

@woven atlas hope next update of pubg give the option to unlink email

[storm flume]

Please do not use languages other than English, @crude carbon. Refer to #735483472432594994 for regional communities.

[woven atlas]

@manic pawn #old

[manic pawn]

@spring zephyr Ty bro but what is the answer of 3rd question of conversation

[iron pike]

@night cloak it's your fault..... You need. To purchase UC from midas

[night cloak]

@night cloak please report them to the platform.

Yes and that’s not our problem scammers are all over the world. Please report them to the respective platform.

[manic pawn]

@spring zephyr ?

[night cloak]

Ok sir

What your question @manic pawn ?

Unlinking of emails ?

[manic pawn]

@night cloak yeah

[night cloak]

There’s no information regarding when that’ll happen.

[manic pawn]

@night cloak will pubg fix it in next update

[night cloak]

Thanks I changed my password... 😋

Refer to my last message @manic pawn

[manic pawn]

@night cloak it's my fault completely but developers think about it

[night cloak]

Suggestions are welcomed in #old 👍

[manic pawn]

@night cloak there is a 5hr time limit after one msg

[night cloak]

You can edit your previous message.

[iron pike]

Join #481426158601371654 😂 😂 😂

Indian only

[versed orbit]

<@&481161015728406538> after unlink fb id...why its show fb friends in friends list

[manic pawn]

@night cloak you know the answer of questions asked by customer service

[night cloak]

@versed orbit it’s loaded them from when you were connected feel free to remove them, also please do not mention that role it’s there for emergencies.

@manic pawn what questions?

[manic pawn]

These 5 questions

[night cloak]

These ones ?

[versed orbit]

I dont want show them in my friend list@night cloak

[night cloak]

@versed orbit remove them.

[versed orbit]

I cant ... because they are friends in fb

[manic pawn]

@night cloak yes bro these one

[versed orbit]

Fb account is another one's

[night cloak]

@versed orbit click that button it should work.

[spring zephyr]

@versed orbit It's a bug, post that in #old. And you don't have to mention Mods for that.

[versed orbit]

If you dont know about that so...dont disturb me

[spring zephyr]

@versed orbit click that button it should work.
@night cloak You can't remove your social media friends

[versed orbit]

@night cloak

@spring zephyr thanks bro..

[night cloak]

1. Your profiles Numeric ID
2. The social media that the hacker has access to
   3.the use name of your social media accounts linked to your ID.
3. The date you created your account
4. The oldest receipt and most recent receipts.

Even if it’s unlinked @spring zephyr ?

[spring zephyr]

It should remove them if it's unlinked, but bugs...

[night cloak]

Okay thanks for the information.

[manic pawn]

@night cloak what if we don't know about our registration date and we don't purchase anything

[night cloak]

Then submit it without that information.

Highly suggest you try get the date created tho.

The more information provided the easier it is to gain full access of your account.

[manic pawn]

@night cloak ok thank you bro it's seem helpful

@night cloak just one last question?

[night cloak]

Yes @manic pawn ?

@manic pawn You can check the date your account was created via your first social media. ( Settings > connections)

[blissful iris]

wtf

[night cloak]

For question number four.

[obtuse hazel]

This is just a minute ago where i was playing solo and suddenly these guys cleared pochinki in 1 minute. They dropped in pochinki and i dropped in georgopol. They picked me up with a flying uaz and won the game firing with no recoil

[manic pawn]

@night cloak I have 2 access of my pubg account FB and Google and only email linked option is in the hand of hacker so customer service should understand this

[night cloak]

@obtuse hazel Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @blissful iris. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Hello guys

@night cloak I have 2 access of my pubg account FB and Google and only email linked option is in the hand of hacker so customer service should understand this
@manic pawn

I have same problem

@manic pawn yes they should. I’m not customer service tho.

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

[lilac sparrow]

Hello, when crew challenge has started?

[night cloak]

Follow this via customer service @night cloak

@lilac sparrow no Information.

[lilac sparrow]

@night cloak ok, thanks

[cyan bramble]

Are any upgradablem762 skins coming

[night cloak]

Follow this via customer service @night cloak
@night cloak

No response since 20days

@night cloak Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

[manic pawn]

@night cloak we need to report customer service for that hope they fix this in next update

[night cloak]

@cyan bramble no news about that keep an eye on #news.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@lilac sparrow keep a eye on in game events.

[haughty nymph]

hello

i need admin

[wraith brook]

@haughty nymph State the problem

[lilac sparrow]

@night cloak thanks

[polar marsh]

@haughty nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[manic pawn]

@night cloak @X・ÀŁPHÀ You can check the date your account was created via your first social media. ( Settings > connections)
Which social media account
FB. Or Google

[night cloak]

What ever one was linked first.

[manic pawn]

It's Google but I can't find it

I searched in Google play games

@night cloak ?

[night cloak]

Sorry trying to get a answer.

[white sonnet]

Ghost ping

[night cloak]

?

[white sonnet]

Someone pinged me ...

[night cloak]

You may have been accidentally pinged, you can ask about it via #discord.

[polar marsh]

@whole escarp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[manic pawn]

@night cloak can I msg pubg through guest account

[night cloak]

@manic pawn try this, you don’t need to be signed in to contact them so you should be able to with a guest account.

@manic pawn You do not need to even login to contact the customer service. Just open the game and tap on the help (?) icon on top right of the login screen.

@whole escarp the bot has answered your question no need to dm me.

Hi, I have contact support in the game but with no help
I have reported that my account has been stolen before but I have restored all of my linked accounts, but the person who has stole it has did a bug in my account that I can not log in even if I got way to get in to my account.
Every time I login so this message come out: you have logged in with a newer version please update the game. I have deleted it and downloaded it again + deleted cache and data + logged in with another devices without help. I found some1 who faced the same problem and he said that the person who stole my account has changed the game files and did a bug on in. Now I’m afraid that I get ban because of it .CAN YOU HELP MEE PLEASE!!!!!!!!

@night cloak r u sure about that bro?

Yeah

Yupp

I just can not login to the game

Yeah

[manic pawn]

@night cloak yeah but they didn't reply because lack of customer service provider in pandemic

[night cloak]

@manic pawn They will reply. It just takes some time.

@night cloak For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

@night cloak

@night cloak theyyy doesn’t reply i have waited two week just for wanting a bot-reply said delete catch files and i can’t reply

@night cloak If they have already replied something, you will not get a reply.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[manic pawn]

@night cloak how to start a new conversation with them

[night cloak]

@night cloak their answer didn’t help tho , should i wait 90 days and get same answer ??!

@night cloak i will lose a mythic faction acc in this time!!

Okay

@manic pawn If you don’t see a new conversation option, you cannot create a new one. If you are on an android, you can just clear data and open the game.

[worthy schooner]

the ingame cheater report is trash. i reported multiple hackers ingame and noting happened even after a month. is there any other effective way?

[manic pawn]

I hope pubg developers see discord bcaz there is lot of account related issues

[night cloak]

@night cloak The issue will not be fixed with any updates, just wait for their reply. Takes some time.

[storm flume]

Hello, @worthy schooner!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@manic pawn Account related issues should be carried to the customer service, discord is not the place for such.

Isn’t this #questions ??!@night cloak

@night cloak Yes. It is a community driven support.

Not the customer service.

Their email be answered by bots, their customer service answered by bots after 90 days!! How gonna we retch them ?

[manic pawn]

Customer service of pubg is very bad

[night cloak]

@manic pawn agree👍🏻👍🏻

[manic pawn]

After this msg they ignored me

@night cloak bro I answered her but she didn't even reply

@night cloak yeah bro but when I'm in customs the hacker logged in and ruined my game

[iron pike]

@night cloak your right bro

[manic pawn]

@night cloak yeah bro it's completely my fault

@night cloak I'll wait till next update if anything doesn't help me then I'll msg u again brother then help me out.m

[stuck sedge]

Can I use Pubg Mobile trailer

[floral moon]

game id which starting with 69 is korea version id??

[night cloak]

@stuck sedge no.

How many cheaters can I report.

@floral moon we provide support for GLOBAL version only.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stuck sedge]

@night cloak any copyright problem

[floral moon]

@night cloak @night cloak i am also waiting for update, facing from 28th May..

[night cloak]

@stuck sedge Yes it’ll be a strike.

If you’re reacting to it or something you should be fine but reuploading the whole video will result in a strike.

[stuck sedge]

@night cloak but I'm watch trailer another channels

[sand path]

Can I use Pubg Mobile trailer
@stuck sedge
No

[still snow]

Hello

[night cloak]

@still snow the match that you’ve completed weapon master can you send a screenshot of the detailed statistics.

[still snow]

There was a glitch but that is fixed thanks man@night cloak

They gaved me the title thanks for supporting man just got the title after restarting the game

[cold drum]

hello

[still snow]

@night cloak thanks

[cold drum]

not cheater bro.

Cheating tool

[sand path]

@cold drum answered you in #chat

[cold drum]

ok

@sand path

[terse otter]

@merry sandal See this video we're getting so many teamups In bonus challange match..
Please take a action against them

[heavy vortex]

Report those who teams up in game under the option.. Teamers. They get their tier reset to bronze as their punishment. @terse otter

[terse otter]

Already reported but nothing happened see this video there were 4 teamups in one match

Those are the one who got captured there would have been so much

[floral moon]

@night cloak ok, in ranked arena every game hackers, with id which staring with 6

[sleek snow]

My teammates killed me with granade

[terse otter]

@night cloak please see this issue

[limpid socket]

My teammates killed me with granade
@sleek snow you should have reported them in game,and clicked on 'griefing'.

[gleaming basalt]

If my rank is dimond v than whats rank in next seson

[night cloak]

@gleaming basalt

[sleek snow]

@limpid socket i have reported but nothing happened, my ranking points decreased

[night cloak]

It should take there merit and freeze that player for the game. It may take awhile for action to be taken.

[polar marsh]

@tall adder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wanton falcon]

sir my PUBG account is hacked some hacker.pls help me for recovery my PUBG account, also hacker changed my profile picture, my old charter name -RJ¤Rajib, Id- 595804304, it has 540 uc, it's linked my Facebook account but my Facebook account deactivated by hackers.i can give you all the provide that it's my account, last log out myself 19 the August 10:20 p.m.,all uc payment happened by [e-mail] this email play store. Last RS -600. Uc add this account ,date 25th July 11:22 pm.

Help me pls

[vagrant forum]

Contact the in-game customer support for any account related issues. The Discord staff aren't a part of the support team, we cannot assist you in any way other than directing you to the in-game support, @wanton falcon.
I remember telling that to you clearly two days ago.

[brittle spear]

Chinese emulator

[storm flume]

You can now access #emulator-chat and #emulator-support, @brittle spear. Revert this at any time by sending .emulator in #481204134859505684.

[torn drum]

السلام عليكم

[night cloak]

@torn drum Please do not use languages other than English, Refer to #735483472432594994 for regional communities.

[polar marsh]

@flint dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@torn drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jovial hemlock]

What is this problem where is my friends

[minor flax]

Dear bot pls allow us to what we tell us about hackers

[spring zephyr]

@jovial hemlock It's a known bug, it will get fixed soon. You can enter a cheer park and exit it to fix it.

[storm flume]

Hello, @minor flax!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[proper dock]

Hello i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @proper dock. Remember to read through #faq before asking questions in the support channels.

[minor flax]

But hackers use hack to clear the reports

[spring zephyr]

There is no thing like that, if they are cheating, then they will get a ban.

[urban jasper]

Can I report players teaming up with enemies or this is not a violation of rules?

[spring zephyr]

@urban jasper You can report them in-game.

[urban jasper]

Do they get banned? For how long?

[minor flax]

@spring zephyr i had reported a hacker science a month ago but in questions there is no report filed at them

[spring zephyr]

Do they get banned? For how long?
@urban jasper Check out this message https://discordapp.com/channels/393088095840370689/481197473403240451/710698468951326732

[polar marsh]

@proper dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@wanton falcon ---> #discord

[wanton falcon]

This person tell me that he is the PUBG staf is that right

[spring zephyr]

No, report them in #discord

[wanton falcon]

Ok thanx

[upper wolf]

Why you punish me if the problem from the high ping 😡😡 go punish your cheaters before and fix the high ping problem 😡😡

I need my 30 point again 😡😡

[night cloak]

Please do not join the Ranked Arena, if you are not getting good ping, @upper wolf.

[upper wolf]

Please do not join the Ranked Arena, if you are not getting good ping, @upper wolf.
@night cloak is it how you fix the problem?

[night cloak]

@upper wolf It is not a problem.

Try troubleshooting your Internet for packet loss.

[polar marsh]

@timid patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[upper wolf]

Try troubleshooting your Internet for packet loss.
@night cloak I think 100 mbps is good internet connection, fix the in game connection and punish the cheaters before punishing with no reason

[iron pike]

My fps flutchering a lot, what should I do?

[night cloak]

@upper wolf Internet speed has nothing to do with packet loss. One can have 5gbps internet and still have packet loss. Please check your packet loss.

@iron pike Try selecting smooth graphics and frame rate to all the way to max. Make sure to not overheat the device.

[iron pike]

Ok@night cloak 😋 😋

[solemn oxide]

Need help plz regarding this.

[torn kestrel]

Every spawn vehicles in pubg always point eastwards except the vehicles in garages.......is this myth correct?

[iron pike]

@torn kestrel yesss

[lapis snow]

@night cloakwhy i am unable to add friends more than 200
But my friends can add friends upto 330..?😢

[iron pike]

@torn kestrel 100% right

[solemn oxide]

Please

[night cloak]

@lapis snow You can connect your Facebook account to the game, that way you will have your Facebook friends synced with the game.

[solemn oxide]

@night cloak any solution

[night cloak]

@solemn oxide Looks like somehow the data files are deleted. Log out from the game, tap on client repair and then tap on the 4th option - initialisation.

[lapis snow]

@night cloak without connecting to facebook only 200 we can add ahh...i connected with my twiiter then also only 200 is maximum limit ahh

[solemn oxide]

@night cloak OK I will try it right now

[night cloak]

@lapis snow The game has a limit, your Facebook doesn’t. You can have up to 5200 friends with your Facebook.

[lapis snow]

@night cloak if i connect to facebook can in game add friend number will increase??

[solemn oxide]

I did it same problem coming@night cloak

[night cloak]

@night cloak if i connect to facebook can in game add friend number will increase??
@lapis snow No. Facebook got way higher limits than PUBGM's Friend list. If you add more friends on Facebook, they will appear on Friends, but the limit itself is not increased at all.

[lapis snow]

Ya got it thanks.☺️

[night cloak]

@solemn oxide That is weird. Now I can only suggest you to uninstall the game, and reinstall it from the Play Store. Make sure that you do not have any “data cleaner” or “free space maker” app.

[solemn oxide]

Can i wait till New update@night cloak

[lapis snow]

@night cloak can gamellop have option of 90 fps

[night cloak]

@solemn oxide You can, but there’s no guarantee if it will fix with update.

[vague berry]

@night cloak I have problem during recording
It’s always in game sound glitch when I turn on my microphone. Plz help 😑

[storm flume]

You can now access #emulator-chat and #emulator-support, @lapis snow. Revert this at any time by sending .emulator in #481204134859505684.

[solemn oxide]

@night cloak I tried that now it's showing this option will be available in your device soon.

[night cloak]

@vague berry Finding the mic glitch survey form, hold on.

[solemn oxide]

Sometimes it shows another message

[vague berry]

Okay please 🙏 @night cloak

[night cloak]

@solemn oxide If it shows that “This option will be available in your device soon,” it will likely not get fixed with a reinstall. It is something your phone’s hardware lacks at the moment.

[solemn oxide]

Yeah but sometimes it shows the message, download the file in audio settings

What will be the main problem though

I'm confused

[ancient hound]

Hi how can i Unlink the Email Linked from my account?

[night cloak]

@vague berry Please write the issue in #old with:

Character ID:
Region:
Device:
WiFi/Data

Hi how can i Unlink the Email Linked from my account?
@ancient hound currently, you can't.

@solemn oxide Feel free to report in #old, might be a visual bug.

[ancient hound]

Ripp

[solemn oxide]

Okay - _-

[gritty marlin]

Can i know how to fix the livik Map render issue

[night cloak]

Livik is in Beta currently, there are some issues like slow loading textures, black screen, etc. I think they will patch things out once Livik gets out of Beta

[edgy willow]

game frezz problem fix plz for emu.

[night cloak]

game frezz problem fix plz for emu.
@edgy willow Use .emulator in #481204134859505684

[edgy willow]

yes

[polar marsh]

@warped olive:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[edgy willow]

not suspended...

[iron pike]

Will Pubg get more smoother after next update?

[edgy willow]

ok

[night cloak]

Will Pubg get more smoother after next update?
@iron pike Yep. The new update is focusing on removing lags both game and server side.

[edgy willow]

plz since used 6gen laptop 8gb ram..i can't play tdm smothly..it's for i am noob.

[wraith brook]

@iron pike See #news

[torn kestrel]

My gyroscope sensitivity seems to have reduced since the past 2 days......any solutions?

[night cloak]

Turn your sensitivity up?

[autumn mist]

Gameloop 7.1?

[night cloak]

@autumn mist you can access #emulator-support by typing .emulator in #481204134859505684, state your query there.

[tall pecan]

Why are you playing phone games on a laptop anyway lol.

[torn kestrel]

Turn your sensitivity up?
@night cloak My gyro sensitivity for all scopes and hipfire is 300 but since yesterday it feels like somewhat 200 approx

[night cloak]

Odd what device mine still feels the same.

[torn kestrel]

Done device sensor checks......all good here

There was a 20mb or something update few days before right.......I think it might have caused problem

[floral moon]

MY RANK SHOWING 0.56% IN ARENA ASIA SERVER, how can i know what's my rank??

[torn kestrel]

MY RANK SHOWING 0.56% IN ARENA ASIA SERVER, how can i know what's my rank??
@floral moon Your exact rank will show when you reach ranks below 0.01% I guess

[heavy vortex]

Yes.

after 0.01% starts from 10k

[grizzled cairn]

uh, hi, my phone specifications are 6gb Ram and 128gb Rom, it is less than a year old, pubg still lags, I just wiped my phone completely, A factory reset, I do not have any other big application in the mobile, is there anything I can do to solve it? my processor is 845 Snapdragon.

[edgy willow]

@tall pecan i don't have a andriod mobile...play in laptop or quit pubg...

[night cloak]

uh, hi, my phone specifications are 6gb Ram and 128gb Rom, it is less than a year old, pubg still lags, I just wiped my phone completely, A factory reset, I do not have any other big application in the mobile, is there anything I can do to solve it? my processor is 845 Snapdragon.
@grizzled cairn What kind of lag do you have? Game lags, server sided stuff?

[grizzled cairn]

It is game lag, a lag which only occurs when you do not have a mobile good enough.

[night cloak]

Try setting your graphics to smooth and lower your FPS a bit.

[grizzled cairn]

lower my fps? wouldn't that make my game lag more?

[night cloak]

Not at all. Probably you are playing on too high graphics and it's causing slow movement, lags, low FPS. Set your graphics to smooth and your FPS to medium/high instead of Ultra

[grizzled cairn]

I am playing on smooth/Extreme, it is still lagging.

[polar marsh]

@still solstice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rustic sentinel]

When they will remove the hacker email 😥

[quasi thorn]

any moderator here?

[rustic sentinel]

Please help

[vagrant forum]

@rustic sentinel, be patient it will take time.

[rustic sentinel]

Ok

[quasi thorn]

@vagrant onyx hello??

[vagrant forum]

Players teaming up with cheaters are punished accordingly, @night cloak.

[vagrant onyx]

@quasi thorn yes ?

[night cloak]

@vagrant forum

[jagged fractal]

Why my uc get deducted?

[quasi thorn]

@vagrant onyx my friend acc is banned without any reason on stream!!

[icy dome]

Why my uc get deducted?
@jagged fractal carding

[jagged fractal]

Carding?

[vagrant onyx]

@jagged fractal buying uc from unofficial or unauthorized source

[grizzled cairn]

uh, hi, my phone specifications are 6gb Ram and 128gb Rom, it is less than a year old, pubg still lags, I just wiped my phone completely, A factory reset, I do not have any other big application in the mobile, is there anything I can do to solve it? my processor is 845 Snapdragon.
Any help with this?

[jagged fractal]

Is it not allowed

[storm flume]

Please refer to subpoint #2.12 in #faq for further information, @quasi thorn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant forum]

There isn't a way for a normal player to know that, @night cloak. If you think that a player is actively teaming up with cheaters then feel free to report him in-game.

[night cloak]

look at the photo 4 guys are a team. one of them Baaannned. but the other ones not baanned from playing with haccccker

no just tell me the method, i want to know.

How do you know if a player is constantly playing with a cheeater?

[vagrant forum]

@grizzled cairn, I'd recommend you to wait till the next update and see if the issue still persists. There are a lot of performance improvements coming with the 1.0.0 update.

There isn't a way for a normal player to know that, @night cloak.

[night cloak]

I am a normal player but developers are not.

[grizzled cairn]

Okay, but is there any idea when is the new update is forthcoming?

[vagrant forum]

8th of September, @grizzled cairn.

[grizzled cairn]

Alright, Thank you.

[vagrant forum]

As I said, if you think that a player is actively teaming up with cheaters, report them in-game. They will be punished accordingly if they are doing so, @night cloak.

[night cloak]

Machete is kinda off sometimes

Hi , i got a sound problem with my airpods pro last month they worked perfectly but now my team doesn’t hear me when i open the mic , I tried to click on fix in login menu but with no help, anyone knows the problem’s salution btw the airpods work fine out of the game

you dont know anything, but you are a contributor. lol@vagrant forum

@night cloak avoid making it personal. Players breaking the rules are punished eventually.

[vagrant forum]

You are free to ask the same from other staff members.

[night cloak]

You can't come here, be a big guy and tell the staff off. Contributors, Mods, can't do anything with ingame cheaters, they are not Tencent Staff Members.

[frail garnet]

Help me admin

[night cloak]

hahah 1d1ot i just ask the method, stfo

[vagrant forum]

Hi , i got a sound problem with my airpods pro last month they worked perfectly but now my team doesn’t hear me when i open the mic , I tried to click on fix in login menu but with no help, anyone knows the problem’s salution btw the airpods work fine out of the game
@storm willow ^

What's the issue, @frail garnet?

[frail garnet]

@vagrant forum can you helpe

[night cloak]

Anyone can help?

[frail garnet]

My account pubg
Linked Facebook hacked

[night cloak]

Hi , i got a sound problem with my airpods pro last month they worked perfectly but now my team doesn’t hear me when i open the mic , I tried to click on fix in login menu but with no help, anyone knows the problem’s salution btw the airpods work fine out of the game

I tried another AirPods and got same problem

[vagrant forum]

@frail garnet, was your game account linked only with facebook?

[night cloak]

@vagrant forum the issue is my AirPods doesn’t work on the game!!

[vagrant forum]

@night cloak, does that happen every match or just during some matches?

[night cloak]

Every match

And in the lobby too

[vagrant forum]

@celest shadow, can you help? I'm not really good with Apple related issues

[night cloak]

They hearing a weird voice and don’t hear me

[vagrant forum]

Wait are you iOS?

[night cloak]

Yeah

[celest shadow]

@night cloak, does it happen every match or only a few matches?

[night cloak]

@celest shadow every match

They hear just a scratch voices

And found some people facing same problem on blogs

Just with airpods

Any expert around here?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

@night cloak, kindly send a detailed description of your issue in #old.

[grand star]

Hello I have 4269 points how many more points I get conqueror?

[vagrant forum]

You need to be Top 500 at the time of server refresh, that is, 00:00 UTC @grand star.

[grand star]

@vagrant forum ohh thanks ❤

[vagrant forum]

Wait for the slow mode timer to end, @night cloak.

Device? @night cloak

[karmic trench]

Is there a release date for the upcoming update?

[jagged fractal]

How do i access customer service?

[night cloak]

@night cloak re-download the apk file make sure to have a stable connection and storage of 7-8Gb +

[storm flume]

You can contact the customer service via the game settings, @jagged fractal. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

During a match, suddenly my ping became unstable for 1 minute and I got notice stating"logged in from another location ", It then redirected me to the login menu. I selected Google and came back to my match, I was worried if someone hacked my account but when I checked my messages from Gmail and phone number, there wasn't any recent activity from my Gmail. I checked my twitter also, there wasn't any login based messages either. Is it a glitch/bug? Normally when ping becomes unstable, isn't "connection to server lost" to be shown?

Sometimes you may need to re-download it multiple times.

@karmic trench September 8th.

[karmic trench]

@night cloak alright thanks

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@night cloak if you're talking about the PC version then there's a different server for that.

[fluid ore]

i see people boosting on ranked arena they are high rank and use fpp to match their friend 100% like 4 times same enemy and camp at base wait for 10 min then both sides win + points to climb leaderabord how do i report to ban them

[sick shale]

Move to discussion channels ( #pubg-mobile & #chat )

[drifting steppe]

Hi do you have mod

No

Moderators

[night cloak]

@night cloak he'll get a ban for 7 days with tier reset if he continues.

[drifting steppe]

In the sense of someone who's going to answer my question.

I'm using translation, I'm sorry, 🙏

[tribal siren]

pubg hacks selling on instagram

[night cloak]

@night cloak you can report the PUBG MOBILE LITE bugs via in-game.

[hexed jasper]

Hi can u help me pls

[night cloak]

@night cloak please avoid having a conversation in here.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@drifting steppe what's the issue??

@tribal siren huh

[polar marsh]

@drifting steppe:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Report it to instagram @tribal siren

[hexed jasper]

First congrats to all of us for banning devices of CHEATERS second i have a problem with writing in game massages

[night cloak]

Feel free to report them via In game,@night cloak.

@hexed jasper Thank you and what's the second issue.

[tribal siren]

Report it to instagram @tribal siren
@night cloak i am tired of reporting

[fiery jungle]

<@&481161015728406538> My game is Saying Unstable Connection Error Code 123444333

[night cloak]

@night cloak make sure to download from official site

[fiery jungle]

Plz tell me what is the? Problem my internet is ok

Help?

[hexed jasper]

@night cloak when i try to write sth ok there is no auto replace or the auto correct above the keyboard ??

[storm willow]

@fiery jungle try changing DNS as in #faq 4.5

[night cloak]

@hexed jasper try using a diffrent keyboard

[fiery jungle]

@storm willow How? Plz tell me in detail

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @fiery jungle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hexed jasper]

I tried to activate them but don't know how ,its on while um writing to you now

[fiery jungle]

Even my pings are Green But game is lagging too much even I have a good device

[night cloak]

It's an issue from the keyboard || maybe a feature ||, @hexed jasper

@fiery jungle refer the bot message.

[tawdry needle]

i make

So mad😡 😡
@night cloak LITE DOWNLOAD KAR

[reef violet]

@fiery jungle try to change dns or use a vpn

[night cloak]

VPN is not recommended.

@tawdry needle ??

[tawdry needle]

HI

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tawdry needle. Remember to read through #faq before asking questions in the support channels.

[tawdry needle]

THIS DEVICE NOT support

[fiery jungle]

@reef violet After Changing My WiFi IP DHCP to Static my WiFi is not connectiu

Connecting*

[reef violet]

@fiery jungle u have to provide dns number there lol

[fiery jungle]

@reef violet yup 8.8.8.8

[reef violet]

Dont leave it blank

[night cloak]

Your device doesn't meet the requirement specification to play the game, @tawdry needle refer #faq 1.4

[reef violet]

@fiery jungle send the ss

[fiery jungle]

@reef violet Ok

@reef violet

[reef violet]

@fiery jungle ohh ok.. can u dm me the ss of error u r getting?

[polar marsh]

@edgy kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tribal laurel]

I need help regarding my hacked pubgm account

[spring zephyr]

@tribal laurel Can you still access your PUBGM account?

[tribal laurel]

The hacker hacked my twitter a month ago and linked his own/personal Google Play games account to mine pubgm account

@spring zephyr yess , through twitter and email link

[storm flume]

You can contact the customer service via the game settings, @tribal laurel. Refer to subpoint 5.3 in #faq for further instructions.

[tribal laurel]

But the hacker is not letting me unlink his Google account

He is logging in every 2-3 days to cancel unlink

[spring zephyr]

@tribal laurel Contact in-game customer service, they can help you regarding this.

[tribal laurel]

Alreayd

@spring zephyr did 3 times

[spring zephyr]

@tribal laurel Follow this.

[tribal laurel]

Trying to contact every week from last 15 days

Itna kr chuka hu 3 baat

Baar*

@spring zephyr already done with all this 3 times

With every proofs and ss

[spring zephyr]

@tribal laurel English please, only in-game customer service can help you with account related issues.

[tribal laurel]

Yaa..ik ..but I wanted to talk with a professional person from pubgm service

[spring zephyr]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[tribal laurel]

Cuz @spring zephyr if the officials want to do , they can unlink the hacker's account in milliseconds

Not in a month

@spring zephyr r u licking pubgm officials ?

[serene pulsar]

Hi i need help

[spring zephyr]

@tribal laurel Only in-game customer service can help you with account related issues, patiently wait for their response.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @serene pulsar. Remember to read through #faq before asking questions in the support channels.

[tribal laurel]

💔

[floral moss]

Anyone also lost the button for closing opened doors?

[spring zephyr]

@floral moss Go to your settings and check your layout.

[serene pulsar]

Hello i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @serene pulsar. Remember to read through #faq before asking questions in the support channels.

[serene pulsar]

My pubg mobile account is hack i need a help

[spring zephyr]

@serene pulsar Can you still access your in-game account?

[polar marsh]

@frail garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[serene pulsar]

@spring zephyr no

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @serene pulsar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[frail garnet]

Any one help me

My account linked social face hacked

Facebook

[storm flume]

You can contact the customer service via the game settings, @frail garnet. Refer to subpoint 5.3 in #faq for further instructions.

[torn kestrel]

I changed my device equaliser settings but it's not applying in-game......any fix?

[fiery jungle]

@TSMentMaangandi#8892 What happened?

[eager willow]

I need help please i want to change my country / Region in the game but i cant find it in the Basic settings

[torn kestrel]

@fiery jungle like, I modified my device equaliser settings and it successfully got applied while playing music and other stuff but when playing PUBGM, there's no change in the sound

[fiery jungle]

@torn kestrel ohh go to sound and click on High !

[torn kestrel]

No not like that

Changed setting here but didn't apply ingame

[rancid summit]

Hi

[mild light]

Hello guye

Guys

[rancid summit]

ASIA #2 Season ranking player is hacker i have a video proof

[dapper quarry]

@polar marsh

Most brutal hacker

[storm flume]

Hello, @rancid summit @dapper quarry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[silk moat]

How to report player

[storm flume]

Hello, @silk moat!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[vale lagoon]

Because of hackers I have stopped playing ping from 5 months all. Bcoz you and hackers

[storm flume]

Hello, @vale lagoon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@night cloak No.

[faint gyro]

What is this Pubg ? 💩

[storm flume]

Hello, @faint gyro!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[left jolt]

@night cloak wait for the PUBGM security team to process your report.

[spring zephyr]

If you have already reported them, then they will get banned if they are cheating. It can take some time.

[polar marsh]

@silk moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk moat]

Do you know why

#cheater-reports

[celest shadow]

The channel will be reopened soon, @silk moat.

[silk moat]

Which channel

[left jolt]

@silk moat #cheater-reports

[silk moat]

Ok

[primal spear]

To the support center🙂
Now, it has become very difficult for those who play PUBG MOBILE through unofficial simulators ... It has become difficult for us to enter the match as it takes a very long time😫 and we are facing a lot of cheaters ..... We hope you to reconnect the unofficial simulators with the official emulator😩

[left jolt]

@primal spear put it in #old

[alpine flower]

yo anyone know how they spectate the enemy from the begining of the match in some pc games like pugb , csgo etc

its like death reply but of entire match
so that it can be suggested

[left jolt]

@alpine flower I'm not sure what you're referring to, but if you would like to suggest a feature, put it in #old. 😅

[balmy patrol]

Will 90 fps be available only for snapdragon phones or any high end mobile which supports 90hz display?

[left jolt]

@versed topaz make sure you're using the official emulator for PUBG MOBILE. Also, use the channel #emulator-support for any emulator related inquiries. To get access to the channel, you'll need the Emulator role, which can be easily obtained by typing the command .emulator in channel #481204134859505684

[versed topaz]

i am using offical update emulater

[primal spear]

i am using offical update emulater
@versed topaz ايوه يعني انت بتغيظني

[storm flume]

Please do not use languages other than English, @primal spear. Refer to #735483472432594994 for regional communities.

[versed topaz]

my discord not show me emulator support why

[vagrant forum]

@balmy patrol, devices with a strong enough processor and 90hz display.

[stark cove]

My account linked to twitter was hacked

Any one help me plz

Email which is linked to Twitter was changed

[versed topaz]

i can't see emulator support channel

[storm flume]

You can now access #emulator-chat and #emulator-support, @versed topaz. Revert this at any time by sending .emulator in #481204134859505684.

[left jolt]

@stark cove please refer to subpoint 2.8 in channel #faq.

[versed topaz]

thanks i can see thanks

[vagrant forum]

Contact twitter support, @stark cove.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @stark cove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stark cove]

I am not getting any response from Twitter please help me with contact in india

[vagrant forum]

If your twitter account was hacked then how is PUBG Mobile customer support supposed to help you? You have to contact Twitter support and recover your account.

[quick silo]

Does the Rockstar set have a dance?

[vagrant forum]

Do you have the developer mode turned on?

[charred zealot]

it should work

[vagrant forum]

Turn it off, make sure you have 7GB+ storage space free and re-download, @night cloak.

You don't have to uninstall global version to play beta, @night cloak.

[spice dawn]

how to get 90 fps in emulator ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @spice dawn. Revert this at any time by sending .emulator in #481204134859505684.

[gritty glade]

Report cheater link plz

[storm flume]

Hello, @gritty glade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@unborn solstice We don't do that here.

[gritty glade]

Dear, Neko & Aditya.
I Have confirmed, one of my friend using cheat and reached Asia TPP CONQUEROR Leaderboard.
But i don't have video evidence,
What should i do now for punish his id?
Because every Season his Kd is 2.20 but this season 7.12

[spring zephyr]

Report them in-game.

[gritty glade]

Report them in-game.
@spring zephyr

Ok. Already done.

[spring zephyr]

Then your part is done.

[wraith brook]

Do report all

[zenith grove]

You don't have to uninstall global version to play beta, @night cloak.

Does beta come as another application?

[vagrant forum]

Yep.

[zenith grove]

Do I get reward for submitting survey?

[vagrant forum]

Beta survey?

[heavy vortex]

#news this one I think she meant

[vagrant forum]

No, that is just a survey.

[polar marsh]

@scarlet jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mortal spire]

I have a suggestion to make. I feel that we need to provided with feedback reports for every single player we ever reported so that we would know if we mistakenly thought that player was a cheater of if he/she was indeed playing unfairly. Can the PUBG MOBILE team please consider my suggestion?
Thank you.

[sick shale]

@mortal spire You can write your suggestions in #old

[mortal spire]

ok thank you

[crisp hull]

i have a question under 16 age can he play pmco if he take his parents permission @sick shale

[spring zephyr]

No.

[crisp hull]

he is taking his parents permission

why he can’t

@spring zephyr

[spring zephyr]

Minimum age requirement is 16+

[sand path]

Rules.

16 is the minimum age for PUBG MOBILE ESPORTS scenario

[crisp hull]

what about team secret uhigh his age is 15

he is playing world league

[sand path]

He's 16

World League over long ago.

[polar marsh]

@half jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cobalt current]

[tawdry needle]

ping issue

me

[cobalt current]

[tawdry needle]

??

give me solutions

net speed
2-3 mbps

[molten night]

fb account disable how to recovered my account fb not accept complain due to cornavirus

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @molten night. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

@tawdry needle See pinned messages

[night cloak]

@tawdry needle Please check the pinned messages of this channel, there should be a survey which you need to be filled and wait patiently until it get fixed.

[tawdry needle]

where is pinned msg

[wraith brook]

Scroll left

On top you will see

[night cloak]

Swipe your screen to the left

[tawdry needle]

i using pc

[storm flume]

Please refer to this channel's pinned messages for further information, @tawdry needle:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[tawdry needle]

done done

thanks

[north coral]

Hey I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @north coral. Remember to read through #faq before asking questions in the support channels.

[granite vale]

Is anyone working for pubg here?

[spring zephyr]

@granite vale https://discordapp.com/channels/393088095840370689/481200416349224980/711923605155610674

[granite vale]

My account is hacked

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can contact the customer service via the game settings, @granite vale. Refer to subpoint 5.3 in #faq for further instructions.

[granite vale]

I did since

[azure hull]

My account is hacked how can I get it?

[granite vale]

I week

My account is hacked to and I contact the cs on the game since one week no answer

[wraith brook]

Contact customer service in game for account related issues .

[granite vale]

My account is hacked please help me id number 5279124647

[storm flume]

You can contact the customer service via the game settings, @granite vale. Refer to subpoint 5.3 in #faq for further instructions.

[granite vale]

I did no one answer

They now

But my account is still used

[spring zephyr]

Patiently wait for their response.

[granite vale]

By the hacke

How long the tell 30 days

[spring zephyr]

Only they can help you with account related issues.

[granite vale]

They said up to 30 days

[spring zephyr]

Wait patiently for their response.

[granite vale]

I sand more then 3 times now

Do you think This is enough or should I do more

?

[spring zephyr]

Just patiently wait for their response.

[polar marsh]

@timid patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@frozen schooner:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy plover]

When will the new update come

[wraith brook]

@glossy plover 8 September

[polar marsh]

@rugged spire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jolly ermine]

Hello, I am entering the game and it is kicking from the game, therefore I am disturbing you, please I want you to open this. Thank you can you help me please

I’m not used a Cheat

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @jolly ermine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[left jolt]

@jolly ermine if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. The Staff on the Discord server can't help you with any account suspension related issue(s).

[wary ruin]

Hello

I would to disconnect my email from my pubg account

[left jolt]

@wary ruin contact customer service in game, only they can help. Please refer to subpoint 5.3 in #faq

[wraith brook]

@wary ruin Email can't be unlinked atm

[desert marten]

Question: Will the penalty for blocking the device as well as banning the account be applied to any cheater who uses cheating?

[night cloak]

why there's no instant ban for teaming up in Bonus challenge?

[vagrant forum]

@desert marten, that information isn't public.

[spring zephyr]

@night cloak Report them in-game.

[night cloak]

I did. when will i get reply

[desert marten]

@desert marten, that information isn't public.
@vagrant forum

It should be public!

[frozen schooner]

they will be punished once they detected by the system! @night cloak

[warm pilot]

they are my teammates but still no number on their top of the head..... had to restart... even my controls got changed the peak went inside the fire buttons

[night cloak]

@frozen schooner Lol a ss should be enough to ban them💩

[vagrant forum]

Report that in #old, @warm pilot.

[warm pilot]

aight

[frozen schooner]

@night cloak bro if that is enough discord members does not have that ability to punish them they has to detect by the system! or you can use #cheater-reports channel or this link http://cheater-report.pubgm.cc/

[celest shadow]

@night cloak, for players that do team-ups—kindly report them using the in-game reporting function. Players that do team-ups will be punished accordingly.

[night cloak]

Many player playing pubg which are not able to purchase uc in game we spend time in game to get rp reward and rank push to get free silly clothes and paracute skin but a times come when hacker hacks our id and even we get killed by hackers in pubg mobile which feels very bad to player that they cannot purchase uc and even they cannot stop hacker instead of reporting them which will never work so atleast u must provide 5uc for watching 5 add in pubg video create I think after this still all never left buying uc bc 5uc is very small please respect non uc buyers and bring this update bc we all hate time limited reward and if he bringing time limited event u must provide us permanent skins and suit in that which can make ur supporter more happier.

[sand path]

#old @night cloak

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusk hill]

i need link to download emulator

[storm flume]

You can now access #emulator-chat and #emulator-support, @dusk hill. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use #emulator-support instead, @dusk hill.

[eager violet]

@everyone

[spring zephyr]

@eager violet This is not the right place to ask that, you can ask that in #pubg-mobile, use #media to upload the picture.

[untold hazel]

Pl help pubg mobile pl @polar marsh

[storm flume]

You can contact the customer service via the game settings, @untold hazel. Refer to subpoint 5.3 in #faq for further instructions.

[gleaming meadow]

#submission

[polar marsh]

@wraith quarry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inland plaza]

Why this is empty for me

[untold hazel]

Pl help pubg mobile id login issue

[polar marsh]

@minor creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vague girder]

emulator

[brave wolf]

@inland plaza glitch

[vague girder]

where is emulator support ?

😒

[brave wolf]

@vague girder get emulator role first

[vague girder]

where?

@brave wolf

which channel

[brave wolf]

@vague girder #481204134859505684 .emulator

[fiery patrol]

High ping fix

When will high ping get fixed

[polar marsh]

@lament axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crisp turret]

@fiery patrol please check the pinned message of this chat and fill the survey if you are facing high ping issue constantly.

[clever wharf]

I reached ACE in every season from season 4 to season 14 but in my ACE badge written only 1... Why?

[night cloak]

i need a pubg bot for my server

[brave wolf]

@clever wharf calculating from now

[night cloak]

@vagrant forum i need a bot not a follow

[wraith brook]

@clever wharf Because the feature came this season only

[vagrant forum]

The bot is only for this server.

[night cloak]

@vagrant forum oki bro thanks

[ripe peak]

Uh when does this season ends?

[spring zephyr]

@ripe peak

[ripe peak]

Lul I didn't see that

[midnight anchor]

😋

[ripe peak]

Also I think GFX users shouldn't be banned for using the app to get higher and better performance because it didn't make anyone's game harder. Or maybe Pubg should verify a app that is fair and doesn't do anything than improving the quality for low-end phones

[hollow hedge]

can I play PUBGM using a PS4 controller?

[ripe peak]

Or this problem is much more complicated than I originally thought?

[spring zephyr]

@hollow hedge No.

[storm flume]

Use of unauthorized third-party software or methods, @ripe peak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[hollow plume]

In ios lag issues is theirpls solve

#lag issue

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @hollow plume. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant onyx]

@hollow plume upgrade your device

[hollow plume]

@Yore Gaming upgrade is compleat... when enemy comes infront then huge lag

[vagrant onyx]

@Yore Gaming upgrade is compleat... when enemy comes infront then huge lag
@hollow plume yes that happen sometime

[hollow plume]

@Yore Gaming this happen after new updation i cant move when this happen

[tender sparrow]

Why

[ripe peak]

Also is the new update friendlier with low-end phones than this one?

[desert leaf]

Hello Sir I Have To Ask

[polar marsh]

@twilit forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Does anyone know how to fix this @here

[vagrant onyx]

@desert leaf what is it ?

[lapis lichen]

What is the reason for this?

[vagrant onyx]

@night cloak wait till next update

[storm flume]

Please refer to this channel's pinned messages for further information, @lapis lichen:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[polar marsh]

@tender sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow plume]

@Pubg pls solve lag issues

[polar marsh]

@desert leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hmmmmm

[hollow plume]

@PUBG MOBILE please solve the lag issues

[vagrant onyx]

@night cloak visual bug , rest game and everything will be back normal

[night cloak]

Aww man I thought I had rewards 😦

[vagrant onyx]

@night cloak no

[maiden pecan]

How can i unlink email or mobile??

[wraith brook]

@maiden pecan Email and phone number can't be unlinked atm

[ripe peak]

Is the next update friendlier to low-end devices than this update?

Or since the game has much more details, it would cause more lags and stuff?

[vagrant forum]

https://cdn.discordapp.com/attachments/481197473403240451/747580458241491064/15982732016244.png
@ripe peak

[severe phoenix]

@buoyant silo when will crew challenge start

[vagrant forum]

Most likely after PMCO, @severe phoenix.

[ripe peak]

I saw that but thought to myself heavier game is gonna lag more

[vagrant forum]

Well, find it out on the 8th of September. 😉

[sour socket]

When will the new update hit our play stores??

[vagrant forum]

September 8th, @sour socket.

[sour socket]

I hope it makes the game better as it looks in the video

[polar marsh]

@dawn jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Pubgmlite support?

Hey

Anyone here?

[ripe elk]

When is the crew challange

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[night cloak]

I completed all my royale pass mission , and I'm still stuck on 85 RP , what should i doo? Lol @vagrant forum

No mission left xd

[vagrant forum]

@ripe elk, no dates but it will be after PMCO most likely.

[ripe elk]

@vagrant forum They say that September 14 registrations will be opened

[alpine flower]

They say that September 14 registrations will be opened
@ripe elk really?

[night cloak]

I completed all my royale pass mission , and I'm still stuck on 85 RP , what should i doo? Lol
@night cloak

[ripe elk]

@alpine flower not certain

[alpine flower]

oh ok, but who said @ripe elk

[night cloak]

[vagrant forum]

You must have missed some daily missions/daily login points, @night cloak. Well, since you don't have any more missions left you have only a few choices left. You can open crates which give 10 points each, or you can purchase the remaining ranks.

[night cloak]

There's no other ways?

i don't think so I've missed alot of them since I've logged in every day

[west tendon]

Why the pubgm not making anticheat in the game that they make only for emualtor players ? there is to much cheaters in mobile lobby

[vagrant forum]

There will be more daily missions till 13th September, which are 30 points each and there's the daily login reward which gives you 10 points.

[night cloak]

@vagrant forum still it wouldn't be possible to do 100 ;_;

[boreal estuary]

@PUBG MOBILE Sir I make a purchase of 8750 uc and spent on pharaoh crate and nothing got on that crate ..
Pls sir I don't have enough uc to spins more ..
Pls give me some uc for spins sir..
I am a content creator creates content on YouTube .
Pls help sir. My id (5217291304)

[vagrant forum]

That isn't possible, @boreal estuary.

[west tendon]

Pubgm only focus on emualtor players but there is more cheaters from mobile bcx there is no antibcheat inside game thats why they can use use the cheats so please add anticheat inside game not only emualtor

[night cloak]

@vagrant forum :(

Thanks for helping neko

♥️

[vagrant forum]

There is a chance that there will we a discount on the RP ranks during the last few days of the season, @night cloak.

[night cloak]

@vagrant forum umm i see but still without spending uc it wouldn't be possible :(

[vagrant forum]

10x60 = 600 from Daily
30x60 = 1 800 from Daily Missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x8 = 480 from the bonus for playing with RP friends

That's 102 levels.
@night cloak, you may have missed some of them.

Well, good luck and have a nice day.

[night cloak]

@vagrant forum thanks for helping

[gusty grail]

@night cloak you also get rp from chests

[winged ferry]

All ranked tdm players make macro for sks we cant play

[floral moon]

where is history???

[night cloak]

yesss

it's 7.1

[crisp turret]

It's wired @floral moon , can you please check it again after repairing the game .

[night cloak]

@gusty grail ik but still , It didn't make it through 100

[tall pecan]

I saw anti che@t update
Rarely ever play because of the h@ckers in almost every game.
Played 3 games 2 with shockingly obviously paid h@cks dominating kill feed (knew the players name who would be killing me 5minutes they did) shocking.
Did pubg replace the old potato with an older potato?

[night cloak]

@winged ferry u stop scamming first

[floral moon]

@crisp turret all done

[crisp turret]

@floral moon and you are still facing the same. Right ?

It's may be because of unstable connection . But if you thinks , your connection is completely stable and this bug is from pubg m side , you can state your feedback in #old section.

[granite estuary]

Hackers everygame

Plus u get minus points against full hack cheaters

[clever quest]

Account got hacked id 5224532438

I have all proof that account is mine

[storm flume]

You can contact the customer service via the game settings, @clever quest. Refer to subpoint 5.3 in #faq for further instructions.

[clever quest]

Didnt got my account back

Already conctated

[night cloak]

Contact in-game customer service for Account related issues,@clever quest nothing can be done in the Discord Server.

[vague elk]

Noob question here but how do you delete friends in the game??

[heavy vortex]

Go to Friends > Batch Manage > Select to delete > delete..

[vague elk]

Ohh Okayy

Great thanks 😊

[lapis lichen]

I changed the DNS but still the same

[night cloak]

@lapis lichen Are you sure that you have a stable internet connection?

[lapis lichen]

Yes

When I play another account of mine, everything is fine. But when I play using my main account, the issue keeps happening in between every match I play

[wraith brook]

I think this is a new issuse reported by many people . So many people can't have connection problem at the same time

[polar marsh]

@late totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gritty glade]

OMG. Live ban

[night cloak]

@lapis lichen Well if it's not because of your internet connection then feel free to add a bug report in #old along with name of the ISP, all the vids, screenshots and device details. Sorry for the inconvenience.

[polar marsh]

@late totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gusty grail]

@drifting jay no

Few phones have 90 fps

[night cloak]

@drifting jay iPhone 6 doesn't have a 90fps refresh rate so nope.

[wraith brook]

iPhone 6 is pretty old it can't handle 90fps bruh

[warped spoke]

Buenos dias me hackearon la cuenta y me robaron los uc no eron muchos asi como el clan nivel 9 se puede solucionar

[night cloak]

It's a hardware thing, not a software

[brazen plover]

@drifting jaycurrently no apple device support 90 fps cause they don't have 90hz display

[night cloak]

So neither Samsung s9 wont get it nor iphone 6.

[gusty grail]

Only recent phones such as OnePlus or Asus ROG have the hardware

[brazen plover]

@drifting jay some ipads support but no mobile

[night cloak]

iPad may get the options of 90fps not sure abt that.

[gusty grail]

ie like my phone Asus ROG 2 supports 120hz

[reef crown]

The new UZI skin is only available to see in game, any idea when we will be able to obtain the skin?

[brazen plover]

@drifting jay don't thank me kindly report this cheater .HE has 13kd

[night cloak]

@reef crown Which skin are talking about?

[digital bolt]

Pubg mobile next season vehicle skin gave or not

[reef crown]

Ethereal Emblem UZI, just came out earlier this morning

[gusty grail]

There's not much point reporting them, I've reported several blatant cheats in game, yet never got mail.

[velvet bone]

Fix your bloody game!!!

F-ing unplayable

@vital sluice

[night cloak]

@brazen plover Please report the cheaters in game or use #cheater-reports when it will reopen

@reef crown There's no fixed date for that, please wait for the upcoming events.

[umbral pasture]

@admin

[gusty grail]

Are there different dev teams for pc and mobile pubg?

[little wedge]

after the new update we dont have fps drop any more ?

in android^

[granite estuary]

Remove hackers

[vague ocean]

Why im so lag on pubgm

[umbral pasture]

How can I not qualifications go to group stage in pmco

@night cloak How can I not qualifications go to group stage in pmco

[delicate cairn]

Can i know where we can get some pubg mobile sensitivity settings and as well as layout settings

[brazen plover]

@rose tiger sad, you play on emulator?

[crystal arch]

@delicate cairn search in yt

[delicate cairn]

@delicate cairn search in yt
@crystal arch can you please assist me as i new on discord and dont know whats yt

[crystal arch]

@delicate cairn yt means YouTube, you can find those videos in youtube

[delicate cairn]

@delicate cairn yt means YouTube, you can find those videos in youtube
@crystal arch ohh yess..but someone said on YouTube that they also post here and all..

[crystal arch]

Yeah, but always search in YT for variety of videos by different content creators @delicate cairn

[thin brook]

Anyonw here to support me

[crystal arch]

@thin brook any issue?

[thin brook]

Can any 1 tell me when the heck are they removing fogg mode???

[delicate cairn]

Yeah, but always search in YT for variety of videos by different content creators @delicate cairn
@crystal arch oh ...ok...

[crystal arch]

@thin brook maybe they are removing with new 1.0 update but not sure

[muted salmon]

ID: 5504725817
UC Refund of 60 UC
When in the world chat accidentally bought a radio
ID is above.

[strange coral]

Anyone say me hacker ban process? I reported them but they did not get any ban....pls anyone say me to solve my problems

[storm flume]

You can contact the customer service via the game settings, @muted salmon. Refer to subpoint 5.3 in #faq for further instructions.

Hello, @strange coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[elfin canopy]

Can any 1 tell me when the heck are they removing fogg mode???
@thin brook feel free to post your suggestions in #old.

[shadow tiger]

I have a special offer for you. I'm calling out to the authorities. I need to get in touch. I have a very important offer!

[vagrant forum]

@shadow tiger, what do you mean?

[night cloak]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

my account shows that it has been logged in to a newer version of game and can't be opened with an older version. please update to latest version

although it was on the latest version

[vagrant forum]

Contact the ingame customer service, @night cloak.

[night cloak]

there is no response from there

[light quiver]

Hello , no country change button why

[night cloak]

they say they can't do anything about it

@vagrant forum please tell me something

something helpful

[vagrant forum]

Wait till the next update then.

[night cloak]

Guys what is this @vagrant forum

[vagrant forum]

@light quiver, if you selected Europe as your region when you created the account then the Region/Change Country option won't be available for you.

[light quiver]

but i have in my other account

[vagrant forum]

You have been put under Safety Observation Period due to suspicious activities on your account, @night cloak.

[night cloak]

@vagrant forum what does that mean

I dont use hack or anything

So why

[vagrant forum]

If you have any queries, please contact the in-game customer service, @night cloak.

[night cloak]

@vagrant forum ok

[strange coral]

I reporting that cheaters but how can i get my feedback ?

Pubg please see the leaderboard and check per person is a hacker... please kindly ban them🙏

[storm flume]

Hello, @strange coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

When is season ending?

Someone pls say :/

Needa know

[vagrant forum]

13th September for RP Season, 14th for Ranked Season.

[polar marsh]

@quiet garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

So I can push till 14 0.00 am Chinese time?

[vagrant forum]

2:00 UTC if I remember correctly.

[night cloak]

Kk 😴

[vagrant forum]

Correction, it's till 14th September 23:59 UTC, @night cloak.

[polar marsh]

@sleek dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[charred zealot]

Hackers hunt down the servers the entire day in Duo Conqueror...

[sudden lantern]

why is my game constantly crashing?

[night cloak]

@charred zealot Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

@sudden lantern do you get a error message ?

[charred zealot]

There is no way to find out who is ddosing it

[night cloak]

More then likely the person who either kills everyone or wins.

[charred zealot]

yeah , but some of them don't do this for kills

just for placement

and it's annoying

[night cloak]

Just report the dosing in #old.
With your Server region

If it’s reported by about 7 people a mod should create a report.

[charred zealot]

oke

[polar marsh]

@tiny stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@charred zealot that’d be 7 people in a short time frame. It happen to NA server last week and we had a good 20 people here about it. And a mod reported it to the team to be investigated.

[polar marsh]

@untold raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[surreal ruin]

what's happening with the game we cannot find a game without being a cheater. this season it was as many cheaters it was in 12 seasons

[night cloak]

@surreal ruin Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[charred zealot]

@charred zealot that’d be 7 people in a short time frame. It happen to NA server last week and we had a good 20 people here about it. And a mod reported it to the team to be investigated.
@night cloak yeah , but it happends on every region the most probably

[vagrant forum]

They are already aware of the DDoS attacks and are working on fixing them. The issue with NA servers last week wasn't due to a DDoS attack.

[winter comet]

@polar marsh Sir, please try to increase rename letters limitation.

[vital smelt]

@elfin canopy help plz

[elfin canopy]

@vital smelt explain your issue here

[vital smelt]

yes so i was playing on new beta pubg

[vagrant forum]

Feel free to suggest it in #old, @winter comet.

[polar marsh]

@vital smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[winter comet]

@novel zenith ok Thank you.

[kindred ferry]

Can anyone help that my account is hacked by someone please take my account back.

Please if anyone know that how can I get back my account please let me know

@polar marsh please can you help me into get back my pubg account.
Someone is hacked my account and now I not able to login in my account.

[charred zealot]

They are already aware of the DDoS attacks and are working on fixing them. The issue with NA servers last week wasn't due to a DDoS attack.
Hopefully next season

[surreal ruin]

@night cloak no results bro. FPP Europe 1st place I reported him 100000 times he makes Videos on tiktok using cheats

the game is cracked bro. Never saw that many cheaters in 13 seasons bro. I'm playing from s1

something happened that needs to be fixed

[prisma basin]

I threw a nade and i got knocked and the nade was right where they were and didnt get knocked (this was in a classic)
Is this a bug or not... if it isnt im going to be very disappointed

[brittle linden]

Dear Tencent and PUBG Mobile team,

As we know PMBC 2020 is ongoing and every single team is giving their best at it to qualify from the ingame qualifiers. Our team All Out Celestial scored 330 points in qualifiers but still didn't get qualified.

Where we are seeing teams which scored lower than us even scored less than 300 points are qualified but sadly my team isn't on the qualifying list.

I would like to request you to look into this matter and check on our team.
Please tell us the reason that our team has failed to be on the qualifying list.

Please kindly look into this matter, I would be grateful if its done so.

Thank you

#Movement_For_Fair_Result_PMBC2020
#everornever

[polar marsh]

@stoic veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

Can anyone help that my account is hacked by someone please take my account back.

Please if anyone know that how can I get back my account please let me know
Can you explain further, @kindred ferry?

I threw a nade and i got knocked and the nade was right where they were and didnt get knocked (this was in a classic)
Is this a bug or not... if it isnt im going to be very disappointed
Maybe they moved, maybe it exploded too early, there are many possible explanations, @prisma basin.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

I don't remember telling you to come in DMs, @kindred ferry.

[kindred ferry]

Bro sorry

But just share the details

[midnight vector]

I lost my account information in PUBG. Abe, return it, how

[kindred ferry]

@glossy sable last two day before I login with fb account and now there is showing that u logged in with a new version please update and login again but in my phone already last update is done also I again install the game but still same error is showing

[midnight vector]

I lost my PUBG Mobile account from the three season, and I charged Roel Pass for three seasons. I would like to recover my account

[storm flume]

You can contact the customer service via the game settings, @kindred ferry. Refer to subpoint 5.3 in #faq for further instructions.

[glossy sable]

What do you mean by lost, @midnight vector?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shy mist]

When will #cheater-reports reopen?

[short eagle]

monday

[midnight vector]

I lost my account data. I repaired the game because I lost all my information

[shy mist]

Okay thanks@short eagle

[glossy sable]

Were you on a Guest account, @midnight vector?

[polar marsh]

@leaden raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[midnight vector]

NF Gaming#6871

No, you were connected to the Twitter account and lost your Twitter data

[night cloak]

PMBC (PUBG Mobile Bangladesh Challenge) registeration will open from 12 August'20 and details will be shared through Official PUBGM FB page & Official FB group of Bangladesh.
4 man squad.
If any queries, please post in Official Facebook groups.
@brittle linden

[midnight vector]

No, you were connected to the Twitter account and lost your Twitter data

[glossy sable]

Can you still connect to your Twitter account?

[midnight vector]

No

[polar marsh]

@round robin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

Can you explain further, @midnight vector?

[polar marsh]

@gloomy badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round robin]

@glossy sable buddy i pinged you, as i am unable to post a message regarding B** here

i am requesting you to look into it ☹️

[midnight vector]

I cannot log in to Twitter, I lost my information and lost my Twitter passcode

[glossy sable]

Tell your brother to read the bot's message, @round robin.

What do you mean by information, @midnight vector?

[gloomy badge]

Where do I report hacker ?

[maiden pecan]

Someone is going on my account using email

[midnight vector]

Can I retrieve my account in PUBG and link it to another Facebook email, because Twitter suffers from many problems

[round robin]

@glossy sable its saying make a new account , ☹️

[maiden pecan]

How can i get my account reset and removed of all links

[kindred quest]

Hello Devs
Can you tell me why this error occurs?
My friend is facing this problem since last 1 week.
We tried everything from uninstalling the game and reinstalling. Clearing game data.
But it still occurs.

[midnight vector]

I cannot log in to Twitter that says the code is wrong, and I am sure of the code that it is correct and degraded and tried to retrieve my data on Twitter. It is rejected and I do not want Twitter. I am my father. My account is in Bebji

I have a Twitter account in a problem, and I did not reach a solution or reach a problem

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @gloomy badge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

STAFF of pubg
Play some tdm ranked arena in tier Ace
You will see every match speedhacker and aimboter...... Gg Tencent preety good job
2000000 accounts banned 😂😂 yea ofc

[hardy jasper]

Is vpn allowed in pubg?

[mental willow]

Hello sir my account is hacked someone is logging from another location what should I do sir

[night cloak]

hi

[hardy jasper]

How can I check whether I have violated the terms and conditions.I want to make a purchase on my account just want to make sure that my account won’t get suspended.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[prisma basin]

Can you explain further, @kindred ferry?

Maybe they moved, maybe it exploded too early, there are many possible explanations, @prisma basin.
@glossy sable i should maybe reiterate... it didnt go off. I threw it and got knocked, the nade didnt go off and cost me and my duo the game

[hardy jasper]

Is there any way to check the authenticity of a account?Please help.

[glossy sable]

Oh, I see.

Well, that is a bug indeed; please send a message about it in #old, and try recording it if it happens again, @prisma basin.

What do you mean, @hardy jasper?

We do not recommend using VPN, @hardy jasper.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[glossy sable]

Change the password, @mental willow.

I am not sure to understand, @midnight vector. Would you prefer support in Arabic?

[round robin]

@glossy sable can you please send that ID to seniors for scanning brother, ☹️ he didn't use anything for sure, its an humble request

[glossy sable]

Did you file a claim?

[hardy jasper]

I used to play on a rooted device with graphics tool installed. That violates the TOS.Now I got a new device with No third party apps install. So is it safe to make a purchase on my account or should I make a new one?

[polar marsh]

@pliant swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mental willow]

I have so many times change my password and email too but still logging from another location I don’t know what should I do

[midnight vector]

What if I want an Arabic language?

[hardy jasper]

Help me ://

[night cloak]

@hardy jasper we can not say for sure that it’s safe but you should be okay.

@midnight vector check #735483472432594994 for regional servers.

@mental willow what does the hacker have access too ?

[hardy jasper]

Is there any way to check the authenticity of an account?

[mental willow]

I have so many times change my password and email too but still logging from another location I don’t know what should I do #franck castle

[hardy jasper]

@night cloak

[night cloak]

@hardy jasper if you think you’re going to get banned you don’t get a warning it just happens no way to check.

@mental willow what does the hacker have access too ?
@night cloak

@hardy jasper u can contact in game CS about acount related issue maybe they might help ..
Also I dont think there is any problem since u using new device

[glossy sable]

You may join this server, @midnight vector: discord.gg/pubgm-mena

[hardy jasper]

@night cloak Just wanted to make sure. Don’t wanna lose my money.

[glossy sable]

You might get banned for having broken ToS, you might not.

There is no way to know.

[midnight vector]

Thank you

[glossy sable]

You're welcome.

[coarse turtle]

New version logged in issue what can i do

[night cloak]

@coarse turtle You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

@tender wren Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[coarse turtle]

They did not help me

I'll try alot

[night cloak]

@coarse turtle u need to wait for next update

They’re the only people who can help you with account related issues.

[coarse turtle]

It's someone hacked my account or not

Or its a bug

@night cloak tell me please I'm worried about my id

Please sir tell me

[glossy sable]

Did you enter your credentials in websites you shouldn't have?

[coarse turtle]

Sir please sir I want to back my 🆔 😭😭😭

[glossy sable]

Can you answer me?

[coarse turtle]

@glossy sable i did not understand

Can you explain me in brief

Sir

[glossy sable]

Did you enter your password where you shouldn't have?

[coarse turtle]

@glossy sable no sir

[round robin]

Did you file a claim?
@glossy sable yes Brother, and that bot is appearing and saying to make new account ☹️

[night cloak]

Hello uhm so I have a big problems so actually by a mistake I've changed my country and I need to wait 60 days to change it and this is impossible and I am getting hated every time I join púbg with my friends or anybody
And I can't charge UC
Can anybody help please