questions

[vagrant forum]

@sterile quiver emulator?

[naive oar]

We did but no step was taken

Against him

[void hemlock]

Hi @lime juniper

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sterile quiver]

@vagrant forum where are the roles

[storm flume]

You can now access #emulator-chat and #emulator-support, @sterile quiver. Revert this at any time by sending .emulator in #481204134859505684.

[sterile quiver]

oh ok

[stoic wasp]

Season gallery ka option nh show kr rha mere id me... How can I solve this plz help

[storm flume]

Please do not use languages other than English, @stoic wasp. Refer to #735483472432594994 for regional communities.

[obsidian tide]

@storm flume

[stoic wasp]

Season gallery option not showing in my id .... Plz help

[obsidian tide]

I need ur help

[polar marsh]

@obsidian tide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@graceful pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crude escarp]

What is this?

[iron pike]

Will Pubg mobile get more smoother in next update?

[crisp turret]

@crude escarp Gernally it's because of unstable data connection . Please refresh your internet once and it will not be happen again

[crude escarp]

@crisp turret wifi connect. What refresh? Restart router?

[crisp turret]

@iron pike yes offcourse , Please check it out the #news for more information

@crude escarp sure

[crude escarp]

@crisp turret thanks

[buoyant bay]

how to unlink account

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @buoyant bay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[buoyant bay]

i got my account hacked into and the hacker has been using other social media account to login to my account

[polar marsh]

@ashen dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can contact the customer service via the game settings, @buoyant bay. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Hello

Can i ask u guys something?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[dawn remnant]

Hey help me a hacker hacked into my account and linked a twitter account to it but now he is saying I will sell but not give me again my id , I still have access to my id help

[storm flume]

You can contact the customer service via the game settings, @dawn remnant. Refer to subpoint 5.3 in #faq for further instructions.

[olive oxide]

Hello pubg mobile official,
I want help for PUBG Mobile Bangladesh Challenge (PMBC) In game qualifier.
My Team Name Fight For Chicken
As we know PMBC 2020 is
ongoing and every single team is giving their best at it to qualify from the ingame qualifiers. Our team has done the same. We scored a total of 353 points in 8matches which we recorded on this website that an organisation made for all the team playing PMBC helping them to record their points. Where we are seeing teams which scored lower than us even scored less than 300points are qualified but sadly my team isn't on the qualifying list. I would like to request you to look into this as we the players game our heart soul and time for this particular event I seeing that we gave our best and pulled off more points from some of the team makes us extremely upset. Please kindly look into this matter, I would be grateful if its done so.🙂

[storm flume]

Please refer to this channel's pinned messages for further information, @olive oxide:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[kindred fox]

Help me pubg mobile

[dawn remnant]

@storm flume it doesn't help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @kindred fox. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@grand loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@dawn remnant contact in-game customer service regarding your issue, only they can help you regarding this.

[night cloak]

Hey any issue with servers cant open pubg 🙁 stucks in loading screens

[oblique eagle]

how to install Gameloop 7.1 Version bro ????

[sudden belfry]

id is 5612654221

[storm flume]

You can now access #emulator-chat and #emulator-support, @oblique eagle. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@sudden belfry Can you explain your issue?

[sudden belfry]

he killed me in game

last game'

@spring zephyr

[zealous goblet]

5612654221

Dis is the hackers I’d

Id

[sudden belfry]

hi

[storm flume]

Hello, @sudden belfry @zealous goblet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sudden belfry]

carnage

[night cloak]

@spring zephyr can u please help me with my issue?

[kindred fox]

Report

[sudden belfry]

i and carnage play in last game togetherr

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[zealous goblet]

RehmanツpsychO

Hacker

[storm flume]

Hello, @zealous goblet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Any mod y cant I login 🙄

Its stuck in loading screen tried repairing also even restarted the router

is there a mod that can help me?

@night cloak state u r issue !

There is a guy that uses my girl friend's picture in pubg mobile, and he uses curse words when we say he has to delete the picture

[zinc jay]

Lmao

Wtf

Are u indiAn?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

He won't listen to us.. And then we invited one of his friend's to lobby, and he said that the guy who fakes my friend he uses a voice changer

so people believe that he is a girl irl

[spring zephyr]

Contact in-game CS for this

[night cloak]

no im from Denmark..

@spring zephyr y u ignore me 😒

[regal zephyr]

Hello, my account got hacked by an Iraqi and has my pubg account, what can I do in this case?

[spring zephyr]

@night cloak Can you show a screenshot of what's happening?

[storm flume]

You can contact the customer service via the game settings, @regal zephyr. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@spring zephyr absolutely nothing happens just stays like that when try to login

No error

Just stays like that

[spring zephyr]

Click on the social media that you use to log-in

[night cloak]

Oh god isn't there a way where i can chat online with the service??

[modern crystal]

I don’t understand I’m getting mic glitch in all my rooms

[night cloak]

I did then loading comes and then it says like that nothing happens

They don't answer in the game if i just click on report

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

Please refer to subpoint 4.10 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[solemn oxide]

What's this

When im clicking on ultra its coming

Need help

Anyone here

@spring zephyr

[night cloak]

How to fix mic glitch??

[solemn oxide]

Can someone help me with my query

[dreamy urchin]

Hello All, can someone answer my question please 🙂

[shell sigil]

I watched pubg-news, btw what is devices banned mean?

[dreamy urchin]

I asked it yesterday, but I found myself enabled to talk, don't know why !

unable*

!rank

[storm flume]

This command is disabled in this channel, @dreamy urchin. Please execute the command in #481204134859505684 instead.

[serene sorrel]

Hello Imma need a help and a fix to this <@&481161015728406538> My friend have been playing competitive. Following the issue after so many days. The damage is neither delivered or Considered in the stats or to the enemy. But we could see 5-6 markers with one head shot making it into 35 damage I got a perfect video clip to explain this too. Help me to fix that issue as soon as possible.

[mortal jewel]

I purchased UC from Google Play redeem but UC did not add in my account

[tight orchid]

Hello anyone plz solve the mic glitch its so annoying

[storm flume]

You can contact the customer service via the game settings, @mortal jewel. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

@tight orchid, kindly post that in #old.

Feel free to post a detailed description of your issue with the video evidence attached in #old as well, @serene sorrel.

[tight orchid]

Already posted

[neat pilot]

I have issues regarding pubg mobile
Solve the mic glitch issue 😫
Every other game we have to restart pubg...

Plzz

[solemn oxide]

@celest shadow need help

[wraith brook]

#news Really ?

[neat pilot]

Plzz solve mic glitch problem.. Plzz 🙏

[solemn oxide]

Does someone Help me

[tight orchid]

@neat pilot ohh u too having problem with mic

[celest shadow]

State your issue please, @solemn oxide.

[solemn oxide]

Plz help me I cant switch to ultra it shows this

@celest shadow help

[celest shadow]

Have you tried doing a routine repair from the menu, @solemn oxide?

[neat pilot]

@tight orchid yes.. And its annoying... Every other game I or my friend has to restart PUBG mobile!

[solemn oxide]

Yes

I reinstalled also

[boreal mountain]

how to download Beta version ?

[solemn oxide]

What should I do now

Any other way

[neat pilot]

Plzz solve the mic glitch issue ASAP😫 😫

[floral field]

Hey everyone, I have a question regarding recovering a hacked PUBG account via Twitter

[neat pilot]

Plzz solve mic glitch ☹️ 😤

[modern crystal]

I’m getting mic glitch in all the rooms I join.

[neat pilot]

Sad 😔

[tight orchid]

Y cant i send multiple msgs to feedback-bugs

[wraith brook]

@tight orchid There is a cooldown of 6h to avoid spam

[celest shadow]

What's your device, @solemn oxide?

[tight orchid]

Okk

[modern crystal]

I’m getting mic glitch in all the rooms I join.

Can you help smh

[left jolt]

@tight orchid edit your message.

[tight orchid]

@left jolt ?

[solemn oxide]

@celest shadow realme 3 pro

[left jolt]

@boreal mountain check pinned message in channel #news, there should be a link there for the beta version.

[solemn oxide]

My device used to Support ultra sound earlier but after pubg update its Not supporting

[celest shadow]

@boreal mountain, you may download the BETA here:

https://web.gpubgm.com/m/download_android.html

[floral field]

Hey everyone, I have a question regarding recovering a hacked PUBG account via Twitter

[celest shadow]

In that case, kindly wait till version 1.0.0 addresses the issue, @solemn oxide. Put it as a feedback in #old.

[solemn oxide]

Are there any file for that?

To download

Like maps

[modern crystal]

Why is no one helping?

This staff is just as frustrating as the game

[celest shadow]

Most likely however I do not recommend doing so, @solemn oxide.

[solemn oxide]

Official file?

Is there or not

[celest shadow]

@modern crystal, you may post a feedback regarding the microphone issue in #old as well.

@solemn oxide, we do not have a verified source for the file for you to download.

[solemn oxide]

Can you please pass this issue to concerned team please @celest shadow

[tight orchid]

Sometimes my game is automatically closing ,

[dreamy urchin]

@celest shadow Hi, can I change the language of the chinese version of gameloop to english, by changing the windows registers ?

[vital moss]

remove mod types from apple trash jailbreak and remove xmod and similar all mod styles plugins and more and remove emulator mod with the general pc game modding style to block all those too from falling foren arabs easterns and some chinese ping pongs. and all file mod too with encoded characters language and ad tricks and positions relocations. and remove all modified app version on all platforms to connect to the server normally. and monitoring option in settings that gives players a cheat free check mark

[wind glacier]

you can watch in private @celest shadow

[night cloak]

Will potato graphics return in next season :/

[pure raft]

Hello!

[tiny crow]

Can i get help for PMBC?

[pure raft]

So pubg has started banning hackers device from accessing the game right! Great news in #news been seeing less hackers in lobby banning device is one of the best option.

[storm flume]

You can now access #emulator-chat and #emulator-support, @dreamy urchin. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

@dreamy urchin, please use #emulator-support instead.

[dreamy urchin]

@celest shadow okay, thank you

[tiny crow]

@celest shadow can i get help for pmbc?

[floral field]

@celest shadow Hey, I have a question regarding recovering a hacked PUBG account via Twitter

[left jolt]

@floral field just state your question. 😄

[wind glacier]

I reported. to a player and received no response

[wraith brook]

Why posted whole message

[polar marsh]

@wind glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[left jolt]

@wind glacier patience is the key here. They will process your report as soon as possible. Alternatively you could report the cheater here, http://cheater-report.pubgm.cc/

[floral field]

@left jolt I would like to change the link of my account in PUBG to another Twitter account, other than the hacker, and restore my account in PUBG Thank you

[storm flume]

Please refer to this channel's pinned messages for further information, @tiny crow:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[celest shadow]

Kindly contact the in-game customer service and the respective social media support for further assistance, @floral field.

[tiny crow]

@night cloak i need help for PMBC.
Our total point was 364 At the first Result we was qualified for PMBC then they send me a mail and said that we didn't qualified

[modern crystal]

There should be ways of fixing mic glitch

Don’t you know them?

[vagrant forum]

Set your DNS to 1.1.1.1, @modern crystal. Should fix it.

[night cloak]

@tiny crow contact the PUBG MOBILE Facebook group for Bangladesh.

[fleet comet]

Hi

My account in PUBG was stolen

What should i do , please help me

[vagrant forum]

Can you still access your game account, @fleet comet?

[floral field]

@celest shadow Customer service has been contacted in-game, but there is no response + Twitter has been called, and it takes 30 days, is there another way

[fleet comet]

Yes , but they enter me to a new account

[vagrant forum]

Can you please be more clear?

[left jolt]

@floral field wait for the customer service to reply, if they haven't responded within a certain time, kindly send them a message again to remind them.

[fleet comet]

@vagrant forum Yes, my account on Twitter can be accessed through the game, but it has been unlinked from my old account

[tiny crow]

@night cloak can you please check my dm

[fleet comet]

My account is now being played by an unknown person

[vagrant forum]

So you cannot access your older account at all?

Contact the in-game customer support, @fleet comet.

[fleet comet]

@vagrant forum yes

[storm flume]

You can contact the customer service via the game settings, @fleet comet. Refer to subpoint 5.3 in #faq for further instructions.

[boreal mountain]

Hlooo

[fleet comet]

How can I contact them @vagrant forum

[night cloak]

I can do that but won't be able to assist you with the PMBC things, @tiny crow.

[tiny crow]

I just need only 1min of Your valuable time @night cloak ❤️

[modern crystal]

@vagrant forum where do I change my DNS

[vagrant forum]

Read #faq sub point 4.5 if you need info on that.

[night cloak]

@tiny crow contact @pine ridge

[pearl owl]

this is coming when i click on question mark besides merit

tell plz

[crisp turret]

Please check it out the #faq 3.7 for knowing about your query regarding merit loss @pearl owl

[ionic sparrow]

Does leaning help with recoil?

[raven tangle]

no

[thorny mantle]

plz tell my why I can't enter to other maps in phoenix emulator?

[somber finch]

Why gun game library mode is available only 3 days per week

[night cloak]

@somber finch u can post u r feedback in #old

[waxen flint]

Hello who is support here?

[night cloak]

@waxen flint state u r issue if someone knows the solution he will answer u

[polar marsh]

@waxen flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mint warren]

I’ve been getting terminated for 4days now 😕

[somber finch]

Why still facing network issues

[night cloak]

@thorny mantle go to #481204134859505684 and type .emulator

[somber finch]

Ping is going higher

[dawn zenith]

😳😭؟؟

[night cloak]

@somber finch #old also did u fill the form? Check pined messages

[somber finch]

Yes still facing that issur

[night cloak]

@dawn zenith can u explain it in english

[polar marsh]

@dawn zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[limpid socket]

😳😭؟؟
@dawn zenith you account has been banned, you can file claim if you feel it was a wrong decision.

[mint warren]

I’ve been getting terminated for 4days now 😕
@mint warren @night cloak

[vagrant forum]

this is coming when i click on question mark besides merit
@pearl owl use a VPN to access the merit page, your ISP blocked the site most probably.

[limpid socket]

I’ve been getting terminated for 4days now 😕
@mint warren refer to #faq 4.11

[viscid pecan]

Dear Tencent and PUBG Mobile team,

As we know PMBC 2020 is ongoing and every single team is giving their best at it to qualify from the ingame qualifiers. Our team has done the same. Our score is enough to be qualified as the updated result on the official website.

Where we are seeing teams which scored lower than us even scored less than 300 points are qualified but sadly my team isn't on the qualifying list.

I would like to request you to look into this matter and check on our team.
Please tell us the reason that our team has failed to be on the qualifying list.

Please kindly look into this matter, I would be grateful if its done so.

Thank you

#Movement_For_Fair_Result_PMBC2020
#everornever

This one is for the group post

[polar marsh]

@burnt phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can i report someone who is taking money for rank pushing?

[granite vale]

My account is hacked

Can anyone help me

[night cloak]

@granite vale contact in game CS

Can i report someone who is taking money for rank pushing?
@night cloak I would like to report some people too. They are definitely hackers.

[granite vale]

I did but no answer

[night cloak]

@night cloak report them in game if they are rank pushing using hacks

👍 👍 @night cloak

[light quiver]

my team can hear me, but i can't.

[young ocean]

PhoenixOS And Gameloop Lobby Want Some.

Match Making Very Late

[night cloak]

@young ocean #old

[young ocean]

Any Mod

[lilac steppe]

@granite vale

You can contact PUBGM Support through email:
[e-mail]

[wintry crescent]

hello

[night cloak]

@light quiver fill that form

@wintry crescent yea state u r issue

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[silk bluff]

Ok guys. My friends acc is getting logged by another guy and hes buying stuff from my friends UC and logs when my friend is playing pubg and this guy is logging through his email not Google play email and it takes a week for it to unlink can anybody pls help

[lilac steppe]

@silk bluff did you tried to contact with PUBGM Support through email?

[night cloak]

@silk bluff plz dont share personal information and contact in games cs

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

[silk bluff]

@lilac steppe on which universe would they contact back at u

[wintry crescent]

I am playing on the Chinese emulator, is there a possibility to close my account?

[night cloak]

@wintry crescent go to #481204134859505684 and type .emulator

[wind glacier]

I can talk to a staff member in private for 3 minutes ?

[silk bluff]

Ehh so any idea for my problem?

[lilac steppe]

@silk bluff
You can try to contact with pubgm through through email:
[e-mail]

[night cloak]

@wind glacier yes u can dm a moderator

[silk bluff]

@lilac steppe nice I'll contact them I'll send them 9,999 mails

[bronze vapor]

I mailed them about my hacked pubg mobile account but they closed ticket without replying anything about it

Any other way to contact them because hacker is playing with his id

[cinder cipher]

Hello, my friend's pubg mobile body was stolen, please help me

2 days in advance

who should I contact

[storm flume]

You can contact the customer service via the game settings, @cinder cipher. Refer to subpoint 5.3 in #faq for further instructions.

You can contact the customer service via the game settings, @bronze vapor. Refer to subpoint 5.3 in #faq for further instructions.

[wind glacier]

I can talk to a staff member in private for 3 minutes ?

[wintry crescent]

My friend's account has been closed for ten years without a reason. How do we solve this problem

[polar marsh]

@wintry crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@wind glacier You can talk to a staff member right here

[bronze vapor]

Can I contact them with my account through in game support ?

[night cloak]

Yes

[wind glacier]

yes I can't send what I want to show him and sami explains

[bronze vapor]

Because we have doubt that hacker will sell his id

[midnight compass]

any officials?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @midnight compass. Remember to read through #faq before asking questions in the support channels.

You can contact the customer service via the game settings, @bronze vapor. Refer to subpoint 5.3 in #faq for further instructions.

[lilac steppe]

@bronze vapor yes

[wind glacier]

I can send you and sami explain @normal fulcrum ?

[woeful oriole]

Hello, please, there is no way to return my account to the international version instead of the Vietnamese version

[lilac steppe]

@cinder cipher
Tried to contact with PUBGM Support through email?

[woeful oriole]

Hello, please, there is no way to return my account to the international version instead of the Vietnamese version

[night cloak]

@wind glacier u can explain right here with pics

[normal fulcrum]

@wind glacier You can state your issue here

@woeful oriole No

[woeful oriole]

@normal fulcrum why?

[normal fulcrum]

Once you log in to VN version, you can never use Global version with same account

[wind glacier]

I received a gmail from pubg and I don't understand it well

[silk bluff]

What am I supposed to do now lol

[storm flume]

You can contact the customer service via the game settings, @silk bluff. Refer to subpoint 5.3 in #faq for further instructions.

[woeful oriole]

wtf man

[silk bluff]

I'm done with this getting support thing now.

[woeful oriole]

@normal fulcrum This is unfair if you are not interested in the interest of your players !!!

[pulsar geyser]

When pubg will fix bugs and glitches

[celest shadow]

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version, @woeful oriole.

[normal fulcrum]

@woeful oriole Ypu shouldn't have logged in to VN version. Not our fault. It's the rules and regulations of Vietnamese government

[night cloak]

@pulsar geyser if u encounter any bugs plz post in #old

[woeful oriole]

@celest shadow Can't you communicate to a solution with the Vietnamese government?؟

[wind glacier]

I received a gmail from pubg and I don't understand it well

[normal fulcrum]

@celest shadow Can't you communicate to a solution with the Vietnamese government?؟
@woeful oriole Unfortunately not

@wind glacier Screenshot?

[wind glacier]

Dm

[normal fulcrum]

Feel free to share it here

[woeful oriole]

@normal fulcrum okey thx bro

[wind glacier]

sorry but someone helped me, thanks

[digital spindle]

My account was logged in and my account was linked to the Apple link platform that is not affiliated with me from a hacker, knowing that the account is personally owned and I have a private mail and Facebook for it, but he has linked my account to his Apple, I hope you unlink the Apple platform from my account. My ID : 5195322632

[night cloak]

@digital spindle You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

@naive dune #old

[lilac steppe]

@digital spindle did you tried to contact with PUBGM through email?

[night cloak]

@lilac steppe the email is used for general query’s like this discord server he needs to use in game support.

[bronze lintel]

@lime juniper Pubg mobile supporting teammates killing

[night cloak]

@bronze lintel u can report them in game in the spot

@bronze lintel should a teammate kill you please report them in game.

[bronze lintel]

Done

Bro but report not submitted

After he kill me he go offline

This happened with me 2nd time

[night cloak]

He should’ve lost merit and been frozen during the game.

[bronze lintel]

@night cloak I'm check he's I'd but he didn't lose any merit

So what can I do now

[night cloak]

Try restart your game and look again.

[bronze lintel]

OK I will check

[night cloak]

@bronze lintel when he becomes online his merit will be reduced ...check when he becomes online

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[abstract isle]

hello i need ur help

[night cloak]

@abstract isle yes state u r issue

[abstract isle]

my pubg account has been banned for 10 years without using any cheats or third party apps

[polar marsh]

@midnight compass:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[limpid socket]

Where can I ask for regional tournament related help?
@slim bloom go to #735483472432594994 and click on regional communities

[bronze lintel]

@night cloak he is online

[abstract isle]

please help me

[limpid socket]

my pubg account has been banned for 10 years without using any cheats or third party apps
@abstract isle read the bot's message above^

[bronze lintel]

But he didn't lose he's merit

[night cloak]

@abstract isle press file claim and co tact in games CS if u thoroughly beleive u r baned for no reason

[abstract isle]

i tried it but not working

[night cloak]

PMBC (PUBG Mobile Bangladesh Challenge) registeration will open from 12 August'20 and details will be shared through Official PUBGM FB page & Official FB group of Bangladesh.
4 man squad.
If any queries, please post in Official Facebook groups.
@naive dune

[bronze lintel]

This is the proof

[night cloak]

Click the report bottom down via left of the results screen and report him again.

[bronze lintel]

Not happening

[night cloak]

@abstract isle you cannot click the file claim button?

[abstract isle]

@night cloak yeah i clicked it

[night cloak]

@abstract isle then follow the steps the bot has given, the discord staff/community cannot help any further with account related issues.

[bronze lintel]

@@night cloak I'm tried report but game saying allrady report done

[abstract isle]

@night cloak the automated answer said that i used against the violation

[night cloak]

@bronze lintel can you copy his ID and paste it here so I can have a look at his profile.

@bronze lintel make sure to report them if they do it again now it's to late u have to report them in the spot using report button

Follow the bots message @abstract isle.

[abstract isle]

@night cloak i tried a lot. but noting happen

[night cloak]

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience. @abstract isle

Highly suggest you read this.

[abstract isle]

@night cloak i didn't use any cheats or third party apps. but aslo they give me ban for 10 years

[bronze lintel]

@night cloak this is he's I'd 6863293451

Please check

[abstract isle]

@night cloak please help me if u can

@night cloak my id is

5163086800

[night cloak]

@abstract isle there is nothing we or mods can do contact in games CS

Stop pinging me you’ve been answered multiple times.

[bronze lintel]

@night cloak who

[night cloak]

@bronze lintel I have answered u plz refrain from asking same question

Next time make sure to press report button ..

[jagged whale]

my id is

5378313863

[bronze lintel]

Allrady press but report not submitted

[night cloak]

@jagged whale what's the issue ?

[bronze lintel]

That's why I'm asking you

[polar marsh]

@jagged whale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@wraith venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@bronze lintel now it's to late to reply bro ...nothing we can do

Make sure to report in the spot next time

[wise abyss]

زر تغيير الدولة مايضهر عندي

[storm flume]

Please do not use languages other than English, @wise abyss. Refer to #735483472432594994 for regional communities.

[polar marsh]

@carmine parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[topaz hound]

I need support

[night cloak]

@topaz houndyea state u r issue 🙂

[topaz hound]

My controls on the global version keeps resetting

I have no idea why

Any tips, or is it just a bug?

[night cloak]

@topaz hound did u try repairing the game in login screen
Also post it in #old
With device and u r pubg id number

[topaz hound]

Kk, thanks @night cloak

Anyone else with the same issue?

[wise abyss]

I need support

[night cloak]

@wise abyssyea state u r issue

[rustic dragon]

I need support

azo2O3

[night cloak]

Please state your issue @rustic dragon

[wise abyss]

The change country button does not appear

@night cloak The change country button does not appear

[night cloak]

@cinder cipher come here.

@wise abyss please send a screenshot.

[rustic dragon]

I forgot the email address for this azo2O3 account, which I linked to on Facebook, how can I get it back

[wise abyss]

@night cloak

[night cloak]

In English ?

@rustic dragon You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

[cinder cipher]

İ am turkish i have translate english to samsung translate

Heeelllpppp😪

[craggy blade]

It is probably that the account was created in European region. Due to the GDPR regulation restrictions, the players cannot change their region.
@wise abyss

[cinder cipher]

This girl

[night cloak]

@cinder ciphercheck DM

[wise abyss]

@craggy blade What should i do now

[night cloak]

@wise abyss did u try repairing the game ?

[craggy blade]

@wise abyss If you do think that the account was not in created in the specific region then you should contact the Customer service.
Else nothing can be done in this regard due to the reason stated above.

[limpid thunder]

Hi, I need support please.

[night cloak]

Please state your issue @limpid thunder

[limpid thunder]

I understand that there isn't much the discord mods can do but still, I think I need to draw attention to recent connection issues (perhaps due to influx of players during lockdown)

[night cloak]

Which connection issue?

[wise abyss]

@night cloak yes

[night cloak]

The one where everyone gets disconnected?

@wise abyss region ?

[polar marsh]

@limpid thunder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wise abyss]

@night cloak yes

[hardy brook]

Report

I want report

[storm flume]

Hello, @hardy brook!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[gray hawk]

Dear Tencent and PUBG Mobile team,
As we know PMBC 2020 is ongoing and every single team is giving their best at it to qualify from the ingame qualifiers. Our team (ZRxFate) scored (370) points in qualifiers but still didn't get qualified.
Where we are seeing teams which scored lower than us even scored less than 300 points are qualified but sadly my team isn't on the qualifying list.
I would like to request you to look into this matter and check on our team.
Please tell us the reason that our team has failed to be on the qualifying list.
Please kindly look into this matter, I would be grateful if its done so.
Thank you
#Movement_For_Fair_Result_PMBC2020
#everornever

[night cloak]

@gray hawk #old

[little wedge]

after the new security system can i login with more then 1 account?

[night cloak]

@little wedge more then one account ?

[little wedge]

yes?

[night cloak]

You mean your connected social media’s.

[candid scaffold]

Can i speak arabic ?

[night cloak]

@candid scaffold Please do not use languages other than English, Refer to #735483472432594994 for regional communities.

[little wedge]

yes2

[night cloak]

@little wedge you should already be able to do that.

[little wedge]

yeah i know but there is a new security system

#news

or is it only if i use cheats?

[night cloak]

The security systems you’re referring to is the anti cheat system that does not take affect on the login feature.

[little wedge]

ooh

okay thanks ._.

[pale zenith]

How to download pubgm ?

[night cloak]

@pale zenith are you on data ?

[pale zenith]

Yes

[night cloak]

@pale zenithdownload from play store

[polar marsh]

@little wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@little wedge refrain from using the word “ban” you’ll Be muted.

[little wedge]

okay

[pale zenith]

@night cloak yes it is on playstore

[little wedge]

my question is if someone cheats he will be device ba+n.ned or what?

[night cloak]

@pale zenith re download from playstore

[little wedge]

• sorry for bad english^.

[night cloak]

@little wedge your English is fine and it depends on what hacks they’re using etc like if the PUBGM team/anti cheat system can pick it up.

[little wedge]

okay thanks 😃

[pale zenith]

@night cloak I have downloaded many times in the Playstore

[night cloak]

@pale zenith try download using a WIFI connection.

@pale zenith Download from the app market (App Store or Google Play) or from the website itself. Do not download from third-party websites.

[vernal shuttle]

.

[rustic sentinel]

If i change the password so my account will be login with my old password or not?

[night cloak]

@lunar brook use #tournaments.

@vernal shuttle please state your issue.

@rustic sentinel I don’t think you can change your password but if you can you’ll need to use the new password.

When well cheat chat open?

[lost oyster]

Hi

I want to complain about something

[night cloak]

No one is here?

[short eagle]

@night cloak read the last message sent there

[night cloak]

They say nearly future. Maybe next year that is why I am asking.

[glossy sable]

Next year it is, then.

[night cloak]

@lost oyster please state your complaint.

[desert marten]

How do I play and what do I do, security team?

[night cloak]

If it’s about the game please use #old.

@desert marten Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[topaz warren]

The ability to log into pubg via email works or not because I am writing the password correctly and everything is fine and I cannot log in
And how do I remove my email account, which is linked to my account

[night cloak]

Suppose this statistic is correct, then how many players using cheat at this moment?

[tawny zenith]

Hey yall. Can I gift UC to someone using Midasbuy?

[cyan citrus]

@tawny zenith yes you can

[jade nexus]

Dear Tencent and PUBG Mobile team,

As we know PMBC 2020 is ongoing and every single team is giving their best at it to qualify from the ingame qualifiers. Our team (INB Esports) scored (379) points in qualifiers but still didn't get qualified.

Where we are seeing teams which scored lower than us even scored less than 300 points are qualified but sadly my team isn't on the qualifying list.

I would like to request you to look into this matter and check on our team.
Please tell us the reason that our team has failed to be on the qualifying list.

Please kindly look into this matter, I would be grateful if its done so.

Thank you

#Movement_For_Fair_Result_PMBC2020
#everornever

[tawny zenith]

Tencent. Stop lying. Kuwait, Qatar, Saudi Arabia, way on the top, their titles are still Conqueror with 13.71 KD. Same with those stats on solos, and duos.

[white glade]

Hi,The Quick Scope option is on in settings, but, it's not showing in training or classic matches.
What's the solution for this problem?

[prime cradle]

I couldnt access my account anymore and my account is been hacked i shared customer support every detail there isnt a positive reply here

I dont get it

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @prime cradle. Remember to read through #faq before asking questions in the support channels.

[night cloak]

PMBC (PUBG Mobile Bangladesh Challenge) registeration will open from 12 August'20 and details will be shared through Official PUBGM FB page & Official FB group of Bangladesh.
4 man squad.
If any queries, please post in Official Facebook groups.
@jade nexus

@tawny zenith tencent did not not announce that they’ve banned every single hacker in the game.

@white glade restart your game.

[tawny zenith]

@night cloak Hahhahahahahahhah.

@night cloak Dude. They banned 2 million accounts. But they didnt touched 100 on the leaderboard.

[night cloak]

@tawny zenith this isn’t a discussion channel, the higher up hackers probably use something a lot more hard coded that are harder to detect. They’ll be banned soon.

[grand hollow]

How can this problem be solved?

Please help me ?

[night cloak]

@grand hollow You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction. To assure nobody has access to your account then you’ll need to wait for a future update to fix the issue.

[tawny zenith]

@night cloak Thank you very much for cheering me up. I appriciate it. You a good guy. I even subed to your chanell now. Lol

[grand hollow]

I have more than a month in the same format.

I have more than a month with the same look

Please help me.

[night cloak]

@grand hollow people have had it for months now it’s a ongoing issue and the team are actively working on fixing the issue please wait patiently.

[grand hollow]

Thanks I will wait.

❤️❤️

[tired zealot]

Cheaters in every single game from ace upwards. It's honestly getting unbearable. We got killed by pistol from more than 50 meters away.

[fair tulip]

When is the update? 😂

[night cloak]

@tired zealot Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

@fair tulip 8th of September 😉

@tired zealot highly recommend you read the #news channel.

[cunning oasis]

I cant complete car leap achievement in miramar its not there
Also there is no create points in road gear arcade

[night cloak]

@cunning oasis use #old

[tired zealot]

@night cloak have read the recent news and have seen many more before that with same message but in reality nothing is done to tackle the cheating in pubg unfortunately. We encounter cheaters way more often now than before. And using the website to report for every cheating incident will take like hours as there are in every game from ace rank upwards. It's becoming very sad really.

[night cloak]

@tired zealot if u have any gud sujestion on how to ban cheaters plzfeel free to provide u r feedback #old

[safe shale]

Dear Tencent and PUBG Mobile team,

As we know PMBC 2020 is ongoing and every single team is giving their best at it to qualify from the ingame qualifiers. Our team ( Team KB ) has done the same. We scored a total of 385 points in 8 Matches. 

Where we are seeing teams which scored lower than us even scored less than 300 points are qualified but sadly my team isn't on the qualifying list.

I would like to request you to look into this matter and check on our team.
Please tell us the reason that our team has failed to be on the qualifying list.

Please kindly look into this matter, I would be grateful if its done so.

Thank you 🖤

#PMBC2020 #PUBGMOBILE #pubgmobilebangladesh

[polar marsh]

@tired zealot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mighty cave]

are there any ban type for really bad word coming from a player via game messages?

[night cloak]

@mighty cave u can report them in game ...not sure about any ban

[mighty cave]

allright

[night cloak]

PMBC (PUBG Mobile Bangladesh Challenge) registeration will open from 12 August'20 and details will be shared through Official PUBGM FB page & Official FB group of Bangladesh.
4 man squad.
If any queries, please post in Official Facebook groups.
@safe shale

[polar marsh]

@uncut oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[harsh bloom]

Dears,
My little brother's account was stolen and the thief linked his Twitter account to my brother's account, I would like to unlink that account and only keep it linked to my brother's Gmail.

[night cloak]

@harsh bloom contact in game CS for account related issue

[harsh bloom]

Thanks

[polar marsh]

@placid patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modest ingot]

Can anyone help me with this??? Whenever I try to log in this error appears

[night cloak]

Need it in English.

[modest ingot]

"wait 293 seconds before logging in again"

And whenever the countdown ends and I'm going to login, the countdown starts again. I already cleared the cache

and stay that way

Again and again. Server error, the count, server error. Wtf ????

[proud bay]

anybody got an idea about the "connection terminated because of data error" thing? I'm getting it lately every classic game since 6 days

[undone patrol]

In game Name :- ๛ōōＫＩＮＧ

Player ID :- 6453538788

Using korean version of pubg mobile

This guy is hacking Using no recoil , xRay vision and aimbot to kill every one and reach conquror . Please ban these type player

And playing ranked areana with hack and pushing rank

[night cloak]

@proud bay please refer to #faq subpoint 4.11

@undone patrol we only provide support for GLOBAL.

[polar marsh]

@undone patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@sleek bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@modest ingot try a different login method or change your connection.

Hey I live in Australia but the bonus challenge are still not opened. Can you please tell me when and what time it's unlocking.

@night cloak Australia does not have the bonus challenges?

[ebon crypt]

The challenges are never open don't know why only the crew challenge is

Why?

[open oracle]

So the developers are only focusing on new items and updates meanwhile the server issue of Jio network is around for a while now and it’s annoying, i also fill the form my issue got fixed but for sometime only so please look into this,
I’m from India and see the ping on jio of the servers it shouldn’t be same as I’m from India so my ping on India should be lower compared to other servers .

[fossil tundra]

hi,, im just new in discord.. i hope you can help me out if i have some questions...tnx and godbless

[lavish plank]

q

[crisp turret]

At first welcome on discord and in the pubg m server. Let's ask your questions @fossil tundra

@open oracle is you are facing this issue only with jio network ? If yes , then it can be a problem from their side.

If you are facing in other networks too , then you can submit your feedback in #old section

[night cloak]

@open oracle please have patience, if it’s a problem with a network I highly suggest you contact them about the issue.

@ebon crypt what challenges are you referring to?

[sand path]

You cannot. @lavish plank
https://cdn.discordapp.com/attachments/481792418564407296/749067747299950702/Screenshot_20200829-061736_Discord.jpg

[night cloak]

Is aegis only for androids ?

[dire garden]

I got Gameloop 7.1 is it legal?

[night cloak]

Is aegis only for androids?

[sand path]

Aegis?

Yes @uncut oracle

All hackers are banned eventually @undone patrol. As the CT states.

Yes. It all depends @uncut oracle

[uncut oracle]

depends for what?

[exotic pelican]

6453538788 he is hacking have proof

[storm flume]

Hello, @exotic pelican!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[exotic pelican]

Reporting him from more than 10 days still didnt got any thing as he told me he is using paid hack in korean pubg so no one can báan him player id 6453538788

[night cloak]

@exotic pelican Due to the COVID-19 crisis, support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

Spamming will give more reports to the staff and make it take longer for him to be banned.

[exotic pelican]

10 day is enough

He is plqying whole day night using hack

Even reached top 10 in ranked arena and always get matvhed with h due to high rank so we need some solution

We both have high rank so encounterd many time in ranked arena and every time he killed us with the help of hack

[sand path]

Feel free to DM me the following details

▫️ IGN
▫️ Character ID
▫️ YouTube video evidence
@exotic pelican

[exotic pelican]

Yes

[sand path]

DM

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

PUBG

[sand path]

Uhh?

PUBG PC?

or emulator?

Please ask in #emulator-support how to install cleanly. @night cloak

[polar marsh]

@turbid cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[marble canopy]

Pubg sound gone while using headphon .. plz fix this issue

[night cloak]

help me

[lilac steppe]

Tell here what happened
@> help me
@night cloak

[gray crag]

Me hackearon mi facebook ahí alguna forma de quitarlo?

[storm flume]

Please do not use languages other than English, @gray crag. Refer to #735483472432594994 for regional communities.

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[gray crag]

They hacked my facebook, there any way to remove it?

[exotic pelican]

When next #cheater-reports will open?

[sand path]

Monday. @exotic pelican

[exotic pelican]

How u know eveything?

[sand path]

I'm a staff

[midnight anchor]

Pubg deleted

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @midnight anchor. Remember to read through #faq before asking questions in the support channels.

You can contact the customer service via the game settings, @gray crag. Refer to subpoint 5.3 in #faq for further instructions.

[exotic pelican]

@sand path what type staff

[sand path]

@exotic pelican Keep chatting in the server until you reach level 10 to be able to send messages in #cheater-reports. You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #735483472432594994 while in a conversation.

Of this server.

You'll need to have mee6 level 10 btw to post there when it opens ^

[exotic pelican]

How to increase level and can u please text on behalf of me if m not able to reach lvl 10 untill sunday

[sand path]

Read the last message.

[lunar relic]

Can I talk to an official about account reviews

[sand path]

Use fileclaim.

[midnight anchor]

How many cheaters should i report? How many games should i play with hackers? 9out 10 games I got killed by hackers? Is pubg think I am cheater too?

[sand path]

Are you under safety observation period?

[midnight anchor]

What?

[exotic pelican]

How to increase level dont know anything about discord and all

[sand path]

Well. The team is taking major steps on regards to that. I can assure you 1.0.0 will be a major change. @midnight anchor

@exotic pelican Keep chatting in the server until you reach level 10 to be able to send messages in #cheater-reports. You can check your level in the #481204134859505684 channel. You can talk about the game in #pubg-mobile. Remember to follow the #735483472432594994 while in a conversation.

Please read ^

You'll receive DMs from @half yew as you level up.

[exotic pelican]

@sand path just keep chatting

[sand path]

Yes. In #chat

[midnight anchor]

Just like the other updates, no thnak you I just deleted

[exotic pelican]

Chatting or just type anything there@sand path

[sand path]

#news message

@midnight anchor

Also
#news message

[midnight anchor]

Not promising

A sharpshooter can detect a cheater but you can't!.

[rigid tulip]

Plz fix lag in pubg
It was so difficult
To play a game plz do something

[storm flume]

Please refer to this channel's pinned messages for further information, @rigid tulip:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[lilac steppe]

@reef hill you can try
Routine repair on your pubgm login screen
Maximum time it fix all issues

[sand path]

Also refer to #faq 4.11

[reef hill]

Please help me

مرحبا

[storm flume]

Please do not use languages other than English, @reef hill. Refer to #735483472432594994 for regional communities.

[reef hill]

How can I communicate with someone

[storm flume]

Hello, @exotic pelican!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[exotic pelican]

When cheater report will open

Already submitted a week ago on that link no response

@storm flume oo

Ok

[celest shadow]

The cheater reports channel will be reopened in the future, @exotic pelican. No ETA on the exact date.

[nova heart]

There's an update showing for a few people on store

So is there any Official update?

[exotic pelican]

Those players are sitting on top of table u have to do for them due to those guy we r not able to climb that we are tying hard day and night to reach top 10 rank in arena and then thay come use there hackes and kills us

U have to take strict action soon

[night cloak]

Uh say what now ?

[sand path]

HUH? @night cloak

Ah. The MVP

This will be fixed in the 1.0.0 update.

[exotic pelican]

🙄🙄

[night cloak]

So it’s a problem ?

[sand path]

Yes. A minute bug

[exotic pelican]

Why my level is not increasing fast

[sand path]

This is not the place to ask.

[exotic pelican]

Its support

I need support

[sand path]

Related to the game.

[celest shadow]

@nova heart, this was the update which was released last month only to Indian players to optimize the performance of the Ancient Secret Mode, and to improve the overall gameplay quality. However, not all Indian players received it at once.

[exotic pelican]

@sand path why my level is not increasing in game

Still 78 from more than a week

[sand path]

Use exp cards.

[iron basin]

@lime juniper thank you for new anticheat upgrade system🥰

[exotic pelican]

Discord also got exp card 😶😶

?

[iron basin]

@lime juniper sorry for what i wrote in cheats earlier

[fast night]

my internet and ping is fine
but i am still telepoting

[cinder flicker]

Then its not fine because it only does that due to latency

[exotic pelican]

When cheats will open@iron basin

🙄

[cinder flicker]

Did you check your RSSI

[iron basin]

@exotic pelican dunno, it will open when the security team is free

[exotic pelican]

As i can see in #cheater-reports the latest complain was of @white sonnet and @lime juniper told it will open when latest question will be answerd so as we can see the latest issue is resolved

So why still its not open😩 😩

@iron basin why ur name is of low bright black

[neon basalt]

How do I change the color on the new vehicle workshop?

[iron basin]

@exotic pelican don't chat here

[exotic pelican]

Not chatting m asking

[sullen citrus]

How to solve server did not respond or reconnect please help @spring zephyr @night cloak @celest shadow

[exotic pelican]

The lastest player @white sonnet report is checked so why its not open yet

@sullen citrus change ur network bro its jio ossue

[sullen citrus]

@exotic pelican What is jio ?

[exotic pelican]

Just change ur network

[sullen citrus]

I have wifi @exotic pelican

[exotic pelican]

Then comtact wifi care

And tell them to change the sever or dns

[sullen citrus]

Brother is not a problem in WIFI, the problem is in PUBG. @exotic pelican

[exotic pelican]

U reinstall the game?

[sullen citrus]

@exotic pelican who are you ??

[exotic pelican]

Audience 🙄🙄

@sand path he ll fix ur problem

[sullen citrus]

I want to talk to the moderator and not you @exotic pelican understand. 😡

[exotic pelican]

🤐

[sullen citrus]

Please solve my problem @celest shadow

[celest shadow]

@sullen citrus, use another network connection.

[sullen citrus]

I have better connection @celest shadow

[exotic pelican]

@sullen citrus he mean try with diff connection

If same problem happen then contact us

[strange sonnet]

What is the the temp fix gor parachute glitch that makes me underwater and then killed

[exotic pelican]

Hihie

[gilded torrent]

Hello is there anyone who can help me here?

[celest shadow]

How may I be of assistance, @gilded torrent?

[gilded torrent]

My id was tooken away by someone

I retrieved my informations of accounts

But he linked his contact number to the account

How am I able to remove it

[woeful elm]

Refer #faq 5.3 @gilded torrent

you need to contact the in-game customer service

[dim fiber]

From when crew challenge will start

[normal fulcrum]

Will be announced in-game @dim fiber

[night cloak]

Can we gift materials in game as of now?

Like is that possible

?

[celest shadow]

It is not possible to gift items to your friends, @night cloak.

[night cloak]

Ok thanks 😊

[icy gyro]

Sir I added uc into my account but there was some glitch and my uc became 0

Plz help

[storm flume]

You can contact the customer service via the game settings, @icy gyro. Refer to subpoint 5.3 in #faq for further instructions.

[icy gyro]

There is no response sir

That's why I came on discord

[normal fulcrum]

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

[obtuse sleet]

Hi event when is ending?

[pulsar moss]

@olive dove can help me ?

[obtuse sleet]

@normal fulcrum

[polar marsh]

@onyx spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[woven atlas]

@obtuse sleet events ending 8th sept

[obtuse sleet]

@woven atlas thanks bro

[night cloak]

When is Ancient mode ending?

[exotic pelican]

Open #cheater-reports

[woven atlas]

Read the last msg in #cheater-reports

[polar marsh]

@wheat fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[exotic pelican]

@woven atlas some random guy saying its open for mee6 10+ lvl guy

[night cloak]

@exotic pelican it is read only now.

[exotic pelican]

So@night cloak

U cant text there?

[night cloak]

No I cannot

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @wheat fulcrum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[calm mortar]

What is the discord link of Pubg Mobile lite

[velvet quartz]

Ban?

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @velvet quartz:

:white_small_square: http://bit.ly/37Lgfbm

Hello, @velvet quartz!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@calm mortar this server was once support for LITE but due to inactivity it was removed and there is no longer a server for LITE.

[exotic pelican]

Open #cheater-reports

[vagrant forum]

@calm mortar, there is no official PUBG Mobile LITE Discord server.

[night cloak]

@exotic pelican you’ve been answered.

[exotic pelican]

@night cloak okie

[calm mortar]

So how can I join lite server

[night cloak]

There isn’t one as I just stated @calm mortar

[storm flume]

Use of unauthorized third-party software or methods, @prisma dagger, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[prisma dagger]

What I have to do if I want to put fps to extreme?

I can set it on ultra

[vagrant forum]

Get a better device that supports extreme framerate.

[prisma dagger]

Yes my device do

Becoz some device which less better they have extreme options

[vagrant forum]

It depends on the processing power of your processor.

[prisma dagger]

Ok I have snap 730g

[hot ibex]

How to report cheater..with evidence

[storm flume]

Hello, @hot ibex!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[prisma dagger]

What if some one use GFX only for fps boost?

[wraith brook]

Account ban

[brave smelt]

Hello
Can somebody help me

[wraith brook]

@brave smelt State your problem please

[prisma dagger]

@wraith brook lol rip my friend

[brave smelt]

I was using version 7.1 of the emulator for a week
and today I decided to update and activate the 90 fps option

[vagrant forum]

@prisma dagger, Snapdragon 730G can only support up to Ultra framerate. Using GFX will lead to account suspension.

[hot ibex]

Using hack..paid hack

[polar marsh]

@brave smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Use #emulator-support @brave smelt

[round spear]

What's going on?

Can't open my game

[prisma dagger]

@vagrant forum ok thanx for ur support and one last question when our shop will refresh bonus one

[vagrant forum]

That should get fixed soon, most likely in the next update, @prisma dagger.

[round spear]

@vagrant forum why it keeps showing that message? I can't play

[vagrant forum]

I'll get back to you, give me some time.

[round spear]

Alright

[exotic pelican]

Hey@prisma dagger @vagrant forum @calm mortar @storm flume

Whats up

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[prisma dagger]

Ok thanx

[exotic pelican]

Hiee

Sup guys

[vagrant forum]

@round spear, were you using a guest account?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @exotic pelican. Remember to read through #faq before asking questions in the support channels.

[round spear]

Yeah my second account is guest

[exotic pelican]

Hie

[vagrant forum]

That message shows up for your first account or the other one?

Do you have any queries, @exotic pelican?

[exotic pelican]

Yes

When #cheater-reports will open

[vagrant forum]

Soon.

[exotic pelican]

Today ?

[round spear]

No my first account is linked to my email it didn't show that message, it only shows for my guest account

[vagrant forum]

The channel will be opened in the near future.
@exotic pelican

[exotic pelican]

Aafter how many days

[pale zenith]

Why i cant download pubg

[night cloak]

@pale zenith Download from the app market (App Store or Google Play) or from the website itself. Do not download from third-party websites.

@exotic pelican no ETA.

[nocturne moss]

Ping alto

[night cloak]

@nocturne moss what’s up?

[pale zenith]

I download in play store

[icy wharf]

@torpid quail i cannot see emulator support channel

[vagrant forum]

@round spear, when did you create the guest account?

[storm flume]

You can now access #emulator-chat and #emulator-support, @icy wharf. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@pale zenith use internet connection not data.

[round spear]

@round spear, when did you create the guest account?
@vagrant forum last week and it was working with no problems

[polar marsh]

@regal cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[thin gyro]

Today I got a update of 1.8 gb is it for ERANGEL 2.0

[night cloak]

No @thin gyro that’ll be on the 8th of September.

[wraith brook]

@thin gyro Where u got ?

[thin gyro]

Playstore

[vagrant forum]

Did you switch over to your first account after creating the guest account, @round spear? If so, then the guest account is most likely lost now since it wasn't linked with any social media, and that is why you receive that error.

[vagrant forum]

Are you from India, @thin gyro?

[brave wolf]

@thin gyro nope don't update

[thin gyro]

Yup @vagrant forum

[round spear]

Did you switch over to your first account after creating the guest account, @round spear? If so, then the guest account is most likely lost now since it wasn't linked with any social media, and that is why you receive that error.
@vagrant forum but in that case I should be able to create a new guest account, right?

[limpid socket]

Yes

[brave wolf]

@thin gyro say your version

[thin gyro]

@brave wolf 0.19

[vagrant forum]

That update was released last month for the Indian region, the actual size is 177MBs. It includes optimizations for the Ancient Secret mode. It's not a mandatory update so it is up to you whether you want to update it or not, @thin gyro.

[thin gyro]

I have the latest one only

[brave wolf]

@thin gyro Already up to date

[vagrant forum]

@round spear, you should be able to.

[thin gyro]

But why its showing 1.8 gb

@vagrant forum

[vagrant forum]

Most likely a bug from Play Store.

[thin gyro]

Ok

[round spear]

But since I'm getting that message I can't do anything> @round spear, you should be able to.
@vagrant forum

[thin gyro]

Why the logo changed

[vagrant forum]

Try clearing the game cache, @round spear.

It's for the next upcoming update, that is on the 8th of September.

[thin gyro]

Ok

[exotic pelican]

Hi

[night cloak]

Please state your issue @exotic pelican.

[round spear]

Try clearing the game cache, @round spear.
@vagrant forum alright I'll try that, thanks for your time

[polar marsh]

@warm rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round marten]

Help my pubg account is using some one without my permision what can I do now

Plz help pubg

@polar marsh plz help me what can I do

[normal panther]

Hello

[spring zephyr]

@round marten Can you still access your PUBGM account?

[polar marsh]

@normal panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round marten]

Ha I already linked with email

[storm flume]

You can contact the customer service via the game settings, @round marten. Refer to subpoint 5.3 in #faq for further instructions.

[round marten]

@storm flume I done but waste

It not helped me

[spring zephyr]

Only in-game customer service can help you with account related issues.

[round marten]

@spring zephyr one hacker is using and login to my pubg with Facebook but I already linked with email

[storm flume]

You can contact the customer service via the game settings, @round marten. Refer to subpoint 5.3 in #faq for further instructions.

[spring zephyr]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[night cloak]

@round marten they have access to your Facebook account ?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[round marten]

@night cloak s bro

[night cloak]

Please refer to #faq subpoint 2.8 for further intruction.

[round marten]

?

[night cloak]

@round marten

[round marten]

Ok

I will try my level best thank i

U

[night cloak]

You’re very welcome, good luck!

[exotic pelican]

Here

[round marten]

Hi

Help

[night cloak]

Please state your issue @exotic pelican @round marten

There’s no Information @round marten keep an eye on #news.

@exotic pelican fill the form in pinned messeges..

[round marten]

Sorry I mean when we will get hell fire AKM akin

@night cloak ?

[night cloak]

Keep an eye on #news for that @round marten.

[round marten]

@night cloak ok

[exotic pelican]

@night cloak where is pinned msg

[brave wolf]

Anti cheat system bot or manual?

[feral knoll]

@brave wolf both

[storm flume]

Please refer to this channel's pinned messages for further information, @exotic pelican:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[exotic pelican]

@night cloak where

[night cloak]

@exotic pelican fill that form

Refer the bot message

[exotic pelican]

I dont have ping issue bro

I have iasue with hacker

[night cloak]

Thought so.

[storm flume]

Hello, @exotic pelican!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[exotic pelican]

Done

[night cloak]

Cool

[exotic pelican]

I want to talk to the official

[night cloak]

Is there anything I can do for you??

[iron pike]

How can I increase render distance?

[exotic pelican]

If u baaan that guy i ll be very greatful@night cloak

[night cloak]

@iron pike try getting a iPad or a bigger screened device.

[iron pike]

@night cloak are you joking

[icy dome]

whenever i try to login pubg its shows server didnot respond go to login page and try again my int is also connected

[night cloak]

No I’m not @iron pike

[iron pike]

@night cloak I said render distance

[exotic pelican]

I want ace lobby with only bots

[twilit tusk]

hello, I suffer from a ban every time for ten minutes, and I did not cheat and did not violate the rules of fair play, and when I wrote to you, you asked to modify the DNS and I changed it, and usually 150 ms, so what is the problem so that I will not be banned again .
Id: 5248077219

[night cloak]

Your games not rendering?

[icy dome]

whenever i try to login pubg its shows server didnot respond go to login page and try again my int is also connected

[night cloak]

There’s not really much you can do try lower your graphics or upgrade your device @iron pike

[iron pike]

@icy dome check you internate or Wi-Fi, otherwise get stronge network

[icy dome]

@icy dome check you internate or Wi-Fi, otherwise get stronge network
@iron pike 10mbps wifi lel

[night cloak]

I want ace lobby with only bots
@exotic pelican
Post in #old

@icy dome try a different network connection.

[exotic pelican]

@night cloak how to kill all players by blasting frag inside aeroplane

[iron pike]

@night cloak It's impossible

[icy dome]

@icy dome try a different network connection.
@night cloak tried nothing happens

[wraith brook]

[night cloak]

@exotic pelican can you please move now your questions are silly.

[wraith brook]

@exotic pelican Move to another channel

[night cloak]

@icy dome can you send a screenshot of the error please.

[icy dome]

@icy dome can you send a screenshot of the error please.
@night cloak ok

[night cloak]

Thank you.

[exotic pelican]

This one is very serious problem how to fix dsync problem in tdm

[twilit tusk]

hello, I suffer from a ban every time for ten minutes, and I did not cheat and did not violate the rules of fair play, and when I wrote to you, you asked to modify the DNS and I changed it, and usually 150 ms, so what is the problem so that I will not be banned again Id: 5248077219

[iron pike]

I think we need to kick @exotic pelican

[storm flume]

Please refer to subpoint #4.11 in #faq for further information, @twilit tusk. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[exotic pelican]

@iron pike 😭😭

[night cloak]

@exotic pelican it's your internet connection issue.

[exotic pelican]

I dont feel the problem my opponent use to tell me that u only kill in dsync

[iron pike]

@twilit tusk please, try not to ask same question again and again

[exotic pelican]

My ping consistent 80-100

[night cloak]

Connection of both matters

[exotic pelican]

He have 20 ms wifi

Due to my high ping 80 ms is it possible to happen?

Or device issue

[iron pike]

@exotic pelican Yes, it can be device issue

[night cloak]

Ping is not only only thing, jitter and packet loss matters too.

[twilit tusk]

@iron pike I struggle with the problem for days until the game got boring and I could not find the solution

[exotic pelican]

When 90 fps is launching officaly

[icy dome]

coming again nd again

@icy dome can you send a screenshot of the error please.
@night cloak

[exotic pelican]

After apple announce its 120 hz phone ?

[iron pike]

@exotic pelican it can be at 8 sep

[spring zephyr]

@exotic pelican All supported device will get that option on the next update.

[exotic pelican]

@iron pike thanks

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @icy dome. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@twilit tusk refer #faq 4.11

[exotic pelican]

After 8 sep all 90+ hz phn will get the update?

[brave wolf]

@exotic pelican no

[night cloak]

Device specifications too matters, not the 90Hz display.

[exotic pelican]

@night cloak only oneplus or all 855+ and 865 sd?

[night cloak]

Devices with those may support.

[brave wolf]

@night cloak only oneplus or all 855+ and 865 sd?
@exotic pelican all 855 and higher.also required 90 hz

[exotic pelican]

Ok

One more thing

When 90 fps lags at what fps it get dropped

[brave wolf]

Based on phone procesor

[exotic pelican]

865

[night cloak]

Is that really a question.

[exotic pelican]

Yeah

[wraith brook]

If your device getting 90fps option it means it is strong enough to handle smooth gameing

[night cloak]

Buy a mobile with 90Hz and try that yourself.

[exotic pelican]

Want to buy a new device so just confirming that 90 fps snapdragon device or iphone 11 at 60 fps

[brave wolf]

@wraith brook he asking dropping lvl

[buoyant stag]

hello uhm

I wanna report someone

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @buoyant stag. Remember to read through #faq before asking questions in the support channels.

[brave wolf]

@exotic pelican 865+ recommended

[storm flume]

Hello, @buoyant stag!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[exotic pelican]

As everyone knows it lags in snapdragon but what the lowest frame raye we ll get the the decice is laging if its more than 60 then its better than 11

[wraith brook]

@brave wolf If it drops then he won't be getting the option of 90fps

[exotic pelican]

It drops in customs

My k20 pro gets 20 fps in last circle

[spring zephyr]

@twilit tusk If you have already followed the steps given in #faq 4.11, then you will need to wait for the ban to expire.

[exotic pelican]

Any who ll tell me what to do

[radiant crest]

When erangle2.0 is coming

[brave wolf]

@exotic pelican come#general chat

[storm flume]

We currently do not have a specific release date for the upcoming update, @radiant crest. Once we do, we will publish further information in #news.

[night cloak]

Wait what ?

[exotic pelican]

90 fps sd 865 or 865+ or iphone 11

[night cloak]

I thought it comes out on the 8th ?

Who sent the bot message ?

[radiant crest]

How to become pubg partner

[night cloak]

Is there any issues with that @night cloak

[storm flume]

Please refer to this channel's pinned messages for further information, @radiant crest:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[twilit tusk]

The problem in every match is that we find cheaters and you did not protect us, but when playing fair we are subjected to injustice. Thank you, pubg

[brave wolf]

@exotic pelican don't ask reapeated questions

[night cloak]

No nothing wrong thought I seen it in the live stream for new era.

[exotic pelican]

How to download pubg mobile in telephone

[night cloak]

I think nick is just trolling

@exotic pelican those are answered in #faq

@radiant crest no

[radiant crest]

Ok

How to become beta version tester

Can I test beta version

[storm flume]

You can apply for the PUBG MOBILE beta program here, @radiant crest:

:white_small_square: https://q.gameexp.com/m/version/task/5841/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[brave wolf]

@radiant crest u can test now

[night cloak]

We don't care about your YouTube channel.

[spring zephyr]

@radiant crest Here's the download link if you want to download it
Android: https://web.gpubgm.com/m/download_android.html

[radiant crest]

When livik map is come

[spring zephyr]

It's already there

[iron pike]

@radiant crest lol

[radiant crest]

@iron pike no it is on beta version

[polar marsh]

@silk bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

Why do you need it in BETA version? It's literally available on the Global version

[chrome ridge]

Is there any issue using pubg and Tencent logo in gaming overlay and thumbnails

[brave wolf]

Why do you need it in BETA version? It's literally available on the Global version
@spring zephyr livik in beta stage!

[chrome ridge]

Somebody please reply

[storm flume]

Please refer to this channel's pinned messages for further information, @chrome ridge:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

hello isnt selling of accounts illegal

It's against the ToS.

[polar marsh]

@unique vortex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

cant we send the links @night cloak here

Nope you cannot.

[chrome ridge]

@night cloak any issue in using pubgm and Tencent logo in stream overlay

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

[night cloak]

@night cloak he as uploded video in yt can i dm u

@chrome ridge https://discordapp.com/channels/393088095840370689/481200416349224980/699987987517145148

Please do.

[chrome ridge]

What..?

Ok

[polar marsh]

@silk bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[iron pike]

Is anybody here to help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @iron pike. Remember to read through #faq before asking questions in the support channels.

[stray field]

Hey why not show pubg beta version log in option facebook

[night cloak]

Is there a way to unlink this feature, or atleast change passwords. There's chance of getting account hacked by someone else

[spring zephyr]

@stray field Use guest account to login in Beta.

@night cloak You can't unlink your email.

But you can change the password.

[stray field]

@spring zephyr ni i want facebook log in