questions

[polar marsh]

@vapid belfry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tepid rock]

I caught a hacker i have it on video

[night cloak]

@tepid rock Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[tepid rock]

I cant send anything there🤦‍♂️

[night cloak]

You can’t report them in game or use the link provided ?

[glossy oyster]

@night cloak i can see that ingame report doesnt work

[night cloak]

It does not sure where you’ve got that information from.

[glossy oyster]

Tried to report hacker thousand time but nothing happen

[south elm]

I have a problem I give him the battle pass and a player who had the pass would pass in that case, please help.

[night cloak]

You bought the Royale pass for someone who already has it ?

[south elm]

yes

[night cloak]

Then it should convert the pass into UC for them.

[south elm]

@night cloak What can I do in this case

[tepid rock]

I found i hacker i have video lroof everyone is ignoring me please help.

Proof*

[night cloak]

@tepid rock Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

Click the link.

[tepid rock]

I dont know how to paste a link.

I'm in phone.

[night cloak]

Have you uploaded your video to YouTube ?

[glossy oyster]

@tepid rock why dont you post link in #media

[night cloak]

Because you cannot.

[glossy oyster]

Ohh

[tepid rock]

🙄

[south elm]

@night cloak but the pass I give you can become uc

[night cloak]

@south elm yes.

If they already have the pass and you buy it for them it’ll turn into UC for the user instead.

Have you uploaded your video to YouTube ?
@tepid rock

[tepid rock]

No

Why no one watches my video

[vagrant locust]

Bro can anyone help me?

[night cloak]

Upload it to YouTube and paste the link into the link I’ve given to report hackers.

[tepid rock]

Ooh

[night cloak]

@vagrant locust state you issue please.

[tepid rock]

Ok

[vagrant locust]

I'm an android player and my account is connected with gmail...no matter how many time I change my profile picture of gmail it appears small.(In game avatar)

[polar marsh]

@torn kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[south elm]

@night cloak Thank you

[night cloak]

You’re very welcome @south elm have a great day!

[dusty stratus]

sir I wfilled the form for 3rd party tournamnet and got room card but sir due to sponsor family issues we have to cancel the tournament what should I do when PUBG ask for detals

[vagrant forum]

@vagrant locust, can you show me a screenshot of your linked accounts from Basic Settings?

[vagrant locust]

Here you go

[dusty stratus]

sir I willed the form for 3rd party tournamnet and got room card but sir due to sponsor family issues we have to cancel the tournament what should I do when PUBG ask for detals

[night cloak]

@dusty stratus please wait patiently for a answer spamming doesn’t give a answer.

[dusty stratus]

ok

[vagrant locust]

See the problem? :(

[vagrant forum]

Change the profile picture of the linked Play Games/Facebook account. It doesn't work with the email link.

[vagrant locust]

No all I'm saying is that it doesn't matter what resolution I use or crop however the avatar always shows this smaaaaalll

[umbral canyon]

i just killed by lvl 78 cheater using a new hack which makes me exit the match to avoid reporting or spectating him , is there any hope really to ban this ppl ???

[night cloak]

@vagrant locust it shows like that for every device

[storm flume]

Hello, @umbral canyon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[umbral canyon]

when i spectate him after 5 sec it told me match has ended

[vagrant locust]

@night cloak Actually it doesn't

My friend's avatar is fully shown

[night cloak]

@vagrant locust it does for me as well.

[vagrant locust]

But mine is smaller than yours

This size is still okay

[dusty stratus]

plS anser me

[night cloak]

What device are you on ?

[vagrant locust]

Mi9SE

[night cloak]

@dusty stratus patience.

Your screens bigger then mine as to why mine looks bigger.

[vagrant locust]

It's really frustrating.. made a logo for 3 hours and can't even display it properly

[night cloak]

You can suggest for it to be changed in #old.

[vagrant locust]

Sure hope it gets fixed

[vagrant forum]

Try using a lower resolution.

[vagrant locust]

What do you suggest

This is 2289x2289

[vagrant forum]

I changed mine recently, worked fine for me.

Try 1200×1200

[vagrant locust]

Sure

I'll give it a try

[night cloak]

@wet coyote I’ve already answered you. No self promotion either a moderator has already told you this.

[wet coyote]

Ok

Lol u guys are dumb i just want to know if there is any way to unlink

[celest shadow]

There is no way to unlink your email at the moment, @wet coyote. Kindly contact the in-game customer service for further assistance.

[wet coyote]

Ok

[storm flume]

You can contact the customer service via the game settings, @wet coyote. Refer to subpoint 5.3 in #faq for further instructions.

[vagrant locust]

Still same @vagrant forum

It still appears small

Tried 1200x1200

1080x1080

Should I try 250x250?

They always want this size of logo in official tournaments

[jolly flint]

#questions help!

[night cloak]

Please send a screenshot of that in English @jolly flint

[vagrant forum]

@vagrant locust, try that as well I guess. I'm using 750×750 currently, it does look kinda small but not like the one you shared.

[night cloak]

السلام عليكم ورحمة الله وبركاته

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

تم حظر حسابي

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[night cloak]

ابي ارفع حسابي من حظر

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[vagrant forum]

Join the MENA server (discord.gg/pubgm-mena) if you are uncomfortable with English.

[open grail]

Anyone can join

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant locust]

@vagrant forum doesn't work... never mind thanks for the help.. any way have a great day

[vagrant forum]

Maybe it did not sync, check it later, @vagrant locust. If it still doesn't change, feel free to drop a feedback in #old. Have a nice day.

[iron pike]

#questions how should I participate in #giveaway in #events

[vagrant forum]

There are no giveaways currently, when there is one you just have to react with 🎉 to the Giveaway Bot, @iron pike.

[quasi flower]

Any admin here

[vagrant forum]

What's the issue?

[quasi flower]

I want speak with admin

My issue is very important

[vagrant forum]

State your issue.

[quasi flower]

Come dirict

[celest shadow]

@quasi flower, feel free to DM me.

[frigid depot]

@vagrant forum i have a problem

[vagrant forum]

What is it, @frigid depot?

[frigid depot]

My fps barely get over 30 and my phone is unlocked to extreme by default .

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @frigid depot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[frigid depot]

Even in smooth

[celest shadow]

What's your device?

[frigid depot]

Galaxy A51 , exynose 9611
It was fine days ago

[vagrant forum]

Clear up some storage space and RAM from settings if you haven't, reboot the device once as well.

[frigid depot]

I have done everything .

My CPU temp is below 40 as well

[vagrant forum]

Try re-installing since we haven't received any reports similar to yours, could be a performance issue of the device.

Do you have the Developer Mode turned on, @frigid depot?

[celest shadow]

If anything, it should be addressed in the next update which is on September 8th.

[frigid depot]

I reinstalled too. I wonder why it was working very well few days earler

@vagrant forum developer on the phone?

[vagrant forum]

Yes.

[frigid depot]

Yes

[vagrant forum]

Disable it.

[spring zephyr]

@timid eagle We don't do that here.

[frigid depot]

Will try it and come get to you @vagrant forum

[ionic sparrow]

Is Livik gonna be permanent

[polar marsh]

@little vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ionic sparrow]

Is Livik gonna be permanent

[wraith brook]

@ionic sparrow Ofc

[vagrant forum]

Most likely yes.

[ionic sparrow]

Thank you Lord

love the map

Looks good too

But there’s bugs in the map though

Like a literal hole in a rock

Which isn’t intended

[wraith brook]

They will be fixed by time

[ionic sparrow]

Ok

[vagrant forum]

The map is still in beta, it will be fixed over time.

[ionic sparrow]

Ok 👍🏽

[spring zephyr]

If you encounter any bugs, please do report them in #old.

[night cloak]

@frigid depot yup i had frame drops yesterday but now it seems fine

If it's still there maybe some different but yeah

[frigid depot]

@vagrant forum still issue not sloved . It keeps dropping to 26 and sometimes reach 40 for a sec .

The fps monitor is the official samsung electronic

And it does feel like 26 despite ultra i can send screenshot

[polar marsh]

@unborn fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[velvet hinge]

Hello my cheater report got rejected

[wraith brook]

Exynos processor are not strong enough . I don't why the graphics are enable for it

[velvet hinge]

Damn sure he is cheater

I have proof

[vagrant forum]

@frigid depot, please wait till the next update. Report it in #old if you face that even after the 1.0.0 update.

[velvet hinge]

That he talked to me remove the report from cheater report

[frigid depot]

@vagrant forum i hope dev look into it

[velvet hinge]

Which moderator know arabic?

Anyone help me

[spring zephyr]

@velvet hinge Your report was rejected cause it was not enough to prove that it was a cheater.

[calm kelp]

I’m no moderator but I know arabic😂

[velvet hinge]

I have his own word@spring zephyr

Can I send it

[calm kelp]

مرحبًا

[storm flume]

Please do not use languages other than English, @calm kelp. Refer to #735483472432594994 for regional communities.

[calm kelp]

Sorry machete

[spring zephyr]

@velvet hinge That won't do it. You need a proper video proof of him cheating.

[calm kelp]

I’m really sorry

[velvet hinge]

Check the video I sent in cheater report @spring zephyr

Esp, aimbot, headshot hax he has everything

[night cloak]

@velvet hinge if the user was not banned refer to the end of the message by error.

[velvet hinge]

See this

[night cloak]

@velvet hinge you’ve been answered now please move.

[night cloak]

You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction. @stuck wyvern

[velvet hinge]

@night cloak nice anti cheat system

[stuck wyvern]

@night cloak how to fix this problem

[storm flume]

Hello, @delicate coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@stuck wyvern You will need to wait for an update or contact in-game customer service.

[night cloak]

@stuck wyvern someone said they fixed this problem by clearing app cache 5 times but if that doesn’t work please contact in game support. Make sure no one is on your account then wait for a future update to fix the issue.

[delicate coral]

Bro what

[velvet hinge]

@delicate coral bro u can report the cheaters here #cheater-reports

But u need to be a lvl 10 rare

[tulip kelp]

I got my pubg linked to Facebook account and twitter
I did unlink my Facebook from Facebook itself but how can i unlink it from the game it just shows me one option about unlinking twitter only..
anyone can help?

[spring zephyr]

@tulip kelp Logout and use Twitter to log-in, then you will get the option to unlink FB.

[tulip kelp]

@spring zephyr okay thank u ❤️

[sullen citrus]

I have a problem when I open my game, no friend shows in my friend list. Why @spring zephyr
Tell me the solution bro please

[spring zephyr]

@sullen citrus It's a known bug and it will get fixed soon. you can enter a cheer park and exit the match to fix it temporarily.

[sullen citrus]

Not only me, many people are struggling with this problem @spring zephyr
Solve this problem as soon as possible bro

@spring zephyr Reply Please ?

[night cloak]

ping is too high

how to solve it

[wraith brook]

It will be fixed in next update @sullen citrus

@night cloak Get a better connection

[night cloak]

i have batter connection

bro

[wraith brook]

batter

[storm flume]

Hello, @sullen citrus!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

some time stable but some time to high

[cosmic gazelle]

How to open this bonus challenge page

I switched it to portrait but it's still showing the same msg

[dense gulch]

Can we get updated Soulja's crate in new upcoming update?

[wraith brook]

@dense gulch No info . Keep an eye on #news

[night cloak]

I switched it to portrait but it's still showing the same msg
@cosmic gazelle it doesn't seems like that.

[true thistle]

Uh guys, can spectators not hear if the player is using a mic?

[wraith brook]

@true thistle NO if spectating other's match

[true thistle]

:(

[reef crown]

So the expiration date on the pharaohs gold says 13D, those leftover coins were from a week ago when I spinned. If I got new coins today, would they expire the same day as the coins I have now in picture?

[sand path]

Yes.

[reef crown]

That’s

No good at all

[sand path]

There won't be any event. You cannot redeem

[reef crown]

But I heard pharaohs spin was permanent?

[sand path]

It isn't.

[reef crown]

You’re %100 positive?

[unreal crater]

@sand path

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @unreal crater. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[unreal crater]

Data error won’t fix

[reef crown]

I’m the type to spin on every week and would have extra coins. Slowly upgrading the XSuit levels..

[night cloak]

I want to delete my account how can i do it?

[spring zephyr]

@night cloak You can't.

[reef crown]

I think you can unlink any emails/social media right

[night cloak]

They aren't doing anything

[spring zephyr]

You can't unlink your email account but you can unlink your social media account.

[night cloak]

What if someone else has access to it

I can't even unlink my fb account

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

I did but they did nothing

[reef crown]

Tiya, pharaoh spin isn’t permanent? Haruno told me no but I wanted to make extra sure with a 2nd moderator.

[night cloak]

They just give link to recover fb account

You need to explain your issue correctly.

If your Facebook has been hacked then yes you’ll need to get your Facebook back.

[livid lodge]

how do you unlink email option from pubg mobile account

[night cloak]

If a person can talk then only i can explain it

[vagrant forum]

No, the event isn't permanent, @reef crown.

[night cloak]

@livid lodge currently that is not available.

[reef crown]

Ugh, this sucks so bad lmao

Imma sell a liver

[livid lodge]

@livid lodge currently that is not available.
@night cloak hope the option to unlink email will be updated

[night cloak]

@night cloak please refer to #faq subpoint 2.8

They must give an option that in how much we can unlink our account

@livid lodge maybe in the near future, the email feature is currently still in beta.

[sand path]

Ugh, this sucks so bad lmao
@reef crown
It doesn't mean it won't come again to upgrade the suit.

Though it may take a lot of time.

[night cloak]

We must control the time of unlinking process

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[reef crown]

I really need to know if it’ll come back or not so I can spin with every UC I got, really want to max my xsuit

[night cloak]

I want talk to support

[tawdry needle]

TDM matching not
10min wait but not started TDM

[night cloak]

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

[reef crown]

Thank you for the help, much appreciated

[night cloak]

@tawdry needle server ?

[tawdry needle]

asia

net is good

ping is best

[night cloak]

@reef crown there’s no information regarding when it’ll come if it does.

Already contacted in game support

Nothing happens

They just give a long message saying you must recover the account

But how can i be able to do it

[reef crown]

Is there a link for pubg Corp xd

[night cloak]

@night cloak please refer to #faq subpoint 2.8
@night cloak

If the country code get changed i cant do anything about that

If we request to unlink our social medai account you must look toards the problem we face

If u cant do anything then why you can w option of support

Its useless

Recover your Facebook account please refrain from repeating your query.

use of gfx tool is legal or not in pubg???

[storm flume]

Use of unauthorized third-party software or methods, @night cloak, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

@tawdry needle try restarting your game I went into a TDM within 10 seconds.

Was it ranked TDM or just normal TDM?

[tawdry needle]

normal

and

[night cloak]

Ah okay 2 second will try normal.

[tawdry needle]

my game my device
restarting

[spring zephyr]

@tawdry needle Maybe there were just less people playing that at that current moment, try playing after some time.

[night cloak]

Seems the wait times for normal TDM are very high right now @tawdry needle try switching to Ranked tdm.

How can i be able to delete my account

[spring zephyr]

You can't.

[night cloak]

@spring zephyr their must be a way

[reef crown]

Where can I @arctic reef

[spring zephyr]

No, there is no way that you can delete your account.

@reef crown What's the issue?

[night cloak]

My account got hacked

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[reef crown]

I’ve talked with others but I want a for sure answer. If pharaoh spin will come back or not..

[night cloak]

@storm flume i already did it

[reef crown]

So I know I can wait or spend all my UC now on the spin

[spring zephyr]

@reef crown No official info about that, keep an eye on #news.

[reef crown]

But it ends so soon, in 13days.

Don’t you see why I’m worried?

[spring zephyr]

It will end on 9/11/2020

No info if it will come back or not.

[reef crown]

Mkay

Just wanted to Max xsuit, that’s it.

[tepid rock]

Anymods

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tepid rock. Remember to read through #faq before asking questions in the support channels.

[night cloak]

There’s only three online right now so I guess so.

[vagrant forum]

What's the issue, @tepid rock?

[tepid rock]

I've seen so many of those codes that yku put in for free items but none of them work do you know any thst work?

[spring zephyr]

@tepid rock There are no redeem codes. You can find them in official livestreams, or they come from events.

[tepid rock]

Ok just making sure thanks 👍@spring zephyr

[quartz pasture]

@spring zephyr hlw , i need a help , about pmbc , can u tell when the result will be given of pmbc ?

[storm flume]

Please refer to this channel's pinned messages for further information, @quartz pasture:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[vagrant forum]

For any queries related to PMBC please contact the official Facebook groups.

[quartz pasture]

link ?

[night cloak]

need emularor support access

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[reef turret]

Any leaks about season 15?

[spring zephyr]

Imagine asking for leaks in official channels, keep an eye on #news for official news.

[soft hazel]

????

Can we get someone on this bug ASAP it kills u

[storm flume]

Hello, @soft hazel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[polar marsh]

@drowsy marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[short bane]

I’m having error in downloading the maps and audio error too

[torn kestrel]

When will the 90 fps be available for all other devices?

[vagrant forum]

Repair the game client and try using a different network, @short bane.

@torn kestrel, 90fps will be available for all other devices that can support it in the next update.

[torn kestrel]

You mean in the sept 8th update?

[vagrant forum]

Yes.

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[jaunty kernel]

Neko

Is there way to unlink email

[vagrant forum]

No.

[jaunty kernel]

This dude hacked my facebook logged in and binded his email

I unlinked the facebook but hes able to log in through email

[vagrant forum]

You can try contacting in-game customer support for that, @jaunty kernel. You cannot do it yourself.

[jaunty kernel]

The customer service has no unlink email service

[vagrant forum]

If they can't do it then unfortunately there is no other way.

[jaunty kernel]

Ughh

[neat bronze]

When bonus challenge redemption will be reset

[vagrant forum]

You you tried explaining them the issue?

That should get fixed soon, @neat bronze.

[still dawn]

Please help me

[polar marsh]

@still dawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

#news How to get those videos ?

[spring zephyr]

It has not been implemented in the game yet.

[wraith brook]

[mortal jewel]

I purchased UC but not come in my account

[storm flume]

You can contact the customer service via the game settings, @mortal jewel. Refer to subpoint 5.3 in #faq for further instructions.

[viral tartan]

emulator support access

.emu

[spring zephyr]

@viral tartan Stop making alts, read this message clearly.

[polar marsh]

@viral tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[velvet turtle]

Is there a way to delete my old account?

[vagrant forum]

No.

[velvet turtle]

[night cloak]

There is a option to delete account tho @vagrant forum

[stone palm]

When does 1.0.0 update for IPad comes

[vagrant forum]

8th September, @stone palm.

[stone palm]

How much storage does it take

[night cloak]

why peeps experincing shadows,hd graphics in ranked arenas ?

when i selected smooth

[velvet turtle]

Its there graphics selection, your settings doesn't work there

[vagrant forum]

Have at least 7GB storage free, @stone palm.

[stone palm]

Ok

[spring zephyr]

There is a option to delete account tho
@night cloak Your version?

[night cloak]

latest

[spring zephyr]

KR?

[night cloak]

its available in global i guess idk where i have seen lemme check

dk kr or global

[spring zephyr]

@night cloak It's also for the Global version but only for the European region.

[night cloak]

lemme check

Its available :/

[spring zephyr]

That account is European, check the region.

[night cloak]

Idk no option for region

The EEA regions doesn't have that option.

[vagrant forum]

You selected your region as Europe when you created your account. That is why it's like that.

[night cloak]

M. At India why would I select eu

M always special

[violet spruce]

@lime juniper when will cheater reports channel open

[vagrant forum]

Soon, @violet spruce.

[violet spruce]

@vagrant forum nedeko it has no confirm date ?

[vagrant forum]

Read the last message on that channel.

[violet spruce]

ok thanks

[calm kelp]

I swear if I know who @potent shuttle is

[violet spruce]

can i get notification when this channel open

[night cloak]

@violet spruce Mostly the channel will reopens every Monday and yes sometimes it may delay|| you need to have level 10 in this server for that.||

Do you need help @calm kelp ?

[calm kelp]

He real change or my friends and toke out my best friend 😓😓😓😓😓

[night cloak]

Nope you wont get a notification due to the server size, @violet spruce.

[violet spruce]

@violet spruce Mostly the channel will reopens every Monday and yes sometimes it may delay|| you need to have level 10 in this server for that.||
@night cloak yup thanks

[calm kelp]

Yes I need help viasy can you report @potent shuttle

[night cloak]

@calm kelp What was the issue ??

[calm kelp]

The issue was I asked @potent shuttle for him and he said he can help me then he stole my account and trying change my email

[night cloak]

can you post the screenshot of where he asked about those in #discord.

how to apply for hacker reports investigator mentioned in #news ?

@night cloak Did you read that clearly.

[vagrant forum]

@night cloak

[calm kelp]

I reported him now I can’t see anything also a moderator reported him

[night cloak]

investogator open for all

i mean whole public ?

@night cloak It will give a ban.

[calm kelp]

Look @night cloak

[night cloak]

@night cloak

@calm kelp can you post more conversation about that in my DM.

[willow tapir]

Pubgm should add more missions so we can get to 100 rp easily. I missed out playing for a week or 2 because of some personal reasons and now I wont be able to get 100 rp. Even after using that friendly mission option to play with 3 more rp friends and gaining 240 rp points. I will still have 5 rp left. When we are paying money there should be enough mission throughout 8 weeks to over 100 rp mission. What's point of forcing to play daily ;_;

[calm kelp]

Sure but my email is there

[vagrant forum]

@willow tapir, #old.

[night cloak]

you can hide that part, @calm kelp.

[willow tapir]

Sure I will add it there

[short bane]

I’ve done the things you said however it’s not working

[night cloak]

@short bane device ?

[polar marsh]

@twilit tusk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

yo gaijjj vot upp

@night cloak Please do not use languages other than English, Refer to #735483472432594994 for regional communities.

[short bane]

iPhone 6s

[night cloak]

@night cloak ok

[vagrant forum]

Read #faq sub point 4.11, @twilit tusk.

[night cloak]

@short bane what internet connection do you use as your ping is very high.

@night cloak ruko jara sabar karo

English.

@night cloak wait wait

@night cloak where are you from

[polar marsh]

@twilit tusk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak do you have a issue as this is a channel for support purposes only.

[vagrant forum]

Can you please move over to a discussion channel if you do not require any assistance, @night cloak?

[night cloak]

@vagrant forum @night cloak okok sryy no problem

[potent flint]

@vagrant forum will they be removing bp from game?

[vagrant forum]

Most likely no.

[potent flint]

In the leaks they only showed ag and uc as the currency

[night cloak]

Leaks from where ?

[final valve]

anu support here

[night cloak]

Please state your issue @final valve.

[novel python]

Is My Account In Risk Using 7.1 on Gameloop Official

[night cloak]

@novel python #emulator-support

[final valve]

yesterday i play on mobile and i have one cheeter in game he have magic bullet and flay car and i make video for him this not fear

[night cloak]

@novel python It is safe.

report them via in game & use http://cheater-report.pubgm.cc/ if you have more evidences , @final valve.

[final valve]

ok i'll see

[vagrant forum]

@twilit tusk

[short bane]

Broadband Hathway

[night cloak]

@short bane try repairing your game if that doesn’t work try a different network connection.

[sonic spruce]

Hey I have a big problem i linked my account via twitter and I can't login my twitter account it always give me wrong password. Right now I can't login my pubg account. please can you help me?

[night cloak]

@sonic spruce please refer to #faq subpoint 2.8

[polar marsh]

@desert blaze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steady crescent]

Dear pubg team,

Recently I have recieved a message "your account will be banned for violating regulation unlocks on 08-25-2030 13:41:55.
Customer support E-mail -
[e-mail]"
And then it's showing account is disabled.
But I had not done any violence against pubg guideline please return my pubg account
ID-5261376430
Nickname-AVG々ROUNAK

Pleaseee help

[polar marsh]

@steady crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[short bane]

It’s not working

[potent flint]

Leaks from where ?
@night cloak those pics in pubgm new channel

There were only 2 forms of currency

[night cloak]

Ye I seen. There’s no offical news but I see where you’re coming from guess it’s a wait and see kinda situation.

[potent flint]

Alr

[night cloak]

The Silver n BP are still there, @potent flint. Stay tuned for the v 1.0

[potent flint]

Oh alr

[night cloak]

@short bane Do a routine repair.

[potent flint]

Sep 8 right? @night cloak

[night cloak]

yep.

[potent flint]

And the rank reset on 13th?

[vagrant forum]

Should be 14th actually. The RP season ends on 13th.

[potent flint]

Ok

Do the conquerer players cone back to crown when it resets

[night cloak]

@potent flint https://cdn.discordapp.com/attachments/481207746406907905/626716006206668810/image0.jpg

[reef violet]

So how do i solve this?

[night cloak]

@reef violet You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

You need to wait for a future update,@reef violet make sure no third party has access to your account and download the game from official stores. ||You might have logged in with different versions.||

Conquer and ace players get reset to the same tiers ?

[sick shale]

Yes

[reef violet]

@night cloak so i cant play while the next update release.. ? Wth

[potent flint]

So they come to plat 3?

[night cloak]

unfortunately You cannot , @reef violet.

[vagrant forum]

Yep, @potent flint.

[reef violet]

Why? Though.. i have the latest uodste still cant login bruh @night cloak

[vagrant forum]

Do you play on two devices?

[reef violet]

Who made this game with this login code? 😂

Do you play on two devices?
nope

[potent flint]

[sand path]

Looks like someone has gotten access to your account. @reef violet

Free glacier

[reef violet]

Wat if someone gotten then they will have the same version like me doe @sand path

Why its showing new version lpl

[night cloak]

guys hello

i want some support help me

since the support in game can`t even reply me

[short bane]

It’s not solved yet

[potent flint]

Just ask your question @night cloak

[night cloak]

i play on clean pc

i have never used cheat or ally with any one

[dreamy jay]

One of my friend get this messsge ?? Why???

[night cloak]

clean 10000000%

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mystic garden]

ID: 5798702068
Username: سـآنجي٧

Username: ارضخ乄
ID: 5164295841

USERNAME: اَضـغطگ
ID: 5632500899

Username:ＴＢＯＬＨ
ID: 531006490

[vagrant forum]

@dreamy jay

[mystic garden]

Reported them everywhere but seems that no action is taking because they are elite accounts i guess? They are ruining the game for me.

[spring zephyr]

Hello, @mystic garden !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[rustic sentinel]

The hacker linked email to my account so what should i reply please help

How i remove his linked email please help

[spring zephyr]

@rustic sentinel Tell them that the hacker has linked his Email.

[rustic sentinel]

Ok bro thanks

They didn't reply

Is it ok?

[vagrant forum]

@short bane, clear cache and restart device.

[spring zephyr]

@rustic sentinel Patiently wait for their response.

[rustic sentinel]

Ok Thanks

[harsh bone]

Hello

Why this error occurred in my account

[vagrant forum]

Follow the instructions given in the image I shared.

[harsh bone]

Is it a ba*?

[vagrant forum]

You can read #faq 4.11 and 4.5 for detailed info, @harsh bone.

Occurs mostly due to network error.

[hexed grail]

!rank

[harsh bone]

What?

[vagrant forum]

Use #481204134859505684 for that, @hexed grail.

[hexed grail]

😅yup

[vagrant forum]

Network error.

[harsh bone]

@vagrant forum is this a ba*? Or just a network error.

[hexed grail]

@vagrant forum you play pubg

😅

[vagrant forum]

Please learn to use the correct channels, @hexed grail. Yes, I do play it. Feel free to talk about it with me in #pubg-mobile.

[hexed grail]

There is rush 😇

[past rover]

@vagrant forum is it safe to use game-loop 7.1 beta for global version for better fps.

[hexed grail]

In week how much we get rp

[spring zephyr]

@past rover Type .emulator in #481204134859505684, then check mpinned messages in #emulator-support

NVM, bot dead.

[old wagon]

I dont hack

[spring zephyr]

@past rover Yes, it's safe.

[old wagon]

Still got this msg

[polar marsh]

@old wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brazen salmon]

I bought a Prime Plus subscription, but I was not given an award: 300 UC, id card, lobby, writes that I have already received

My id:5355824569

[spring zephyr]

@brazen salmon Contact in-game customer service for this.

@past rover If it's the Global version then it's safe, Just don't use the Chinese version, that's not safe.

[past rover]

@spring zephyr Thankyou

[coarse pike]

Hello Pubg M while playing game The Gun firing sound is too high but Footstep sound of enemy is too low It was too difficult to determine enemy location

This problem is start from yesterday

@spring zephyr

[night cloak]

That’s not a problem the gun volume is higher then footsteps.

[polar marsh]

@trim comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[coarse pike]

@night cloak Yepp I know but it was happening from yesterday before that there is no problem

[night cloak]

Please use #old @coarse pike.

@sturdy musk where did you purchase the UC from?

[spring zephyr]

@sturdy muskContact in-game customer service for this.

[sturdy musk]

@night cloak i collected it from rp rewards and this morning i calimed 100 uc from bonus challenge

@spring zephyr nothing is there

[night cloak]

@sturdy musk do what @spring zephyr has told you.

@sturdy musk You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

[sturdy musk]

@night cloak This is gonna help or not

[night cloak]

Well it’s your only option, no one else can help you with account related issues.

[polar marsh]

@past rover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[coarse pike]

@spring zephyr My in game gun firing sound is too much louder than before when I decrease FX sound then both Gun firing and footstep sound Become off

[sturdy musk]

I don't know why I play this game. Full of hackers full of scam full of bugs

[spring zephyr]

@sturdy musk Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

[coarse pike]

are u there Aditya???

[spring zephyr]

@coarse pike It's like that, the gun fire sound is louder than the footsteps sound.

[coarse pike]

Yes

[polar marsh]

@hardy temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[coarse pike]

Gun fire sound is too much louder

@spring zephyr

[night cloak]

@coarse pike I’ve already answered this query if you think the gun volume is to loud and should be lowered suggestions are welcomed in #old.

[coarse pike]

Aditya ??

@spring zephyr

[short bane]

There’s no option for clear catche

[night cloak]

@short bane what device are you on ?

@storm willow ?

Bots currently down so has to be done manually 👀

[short bane]

iPhone 6s

[storm willow]

@delicate saddle Request in #discord or wait for bots to come online

[night cloak]

@short bane try a in game repair restart your game & device.

[short bane]

Done that on already

[night cloak]

Okay a member of staff will be with you shortly. 😉

[wraith brook]

Link filter ?

[storm willow]

@short bane Go to Safari/ clear cache and cookies- restart your device- if that doesn’t help reinstall the app

[short bane]

How to do that

[potent flint]

Andy Or Carlo what should I buy

[surreal turtle]

When will this open in my I'd.

New I'd silver v now

[night cloak]

i am not able to login my id it show you have logged in updated version how to fix it

@everyone

[surreal turtle]

@spring void

Anyone help

[celest shadow]

You may use #pubg-mobile for that, @potent flint. This channel is reserved for PUBG Mobile related support.

[surreal turtle]

This screenshot@celest shadow sent by my friend

But in my I'd not showing option for this?

[celest shadow]

It depends on which region your account is set to.

[surreal turtle]

Asia

I'm from india

[night cloak]

@celest shadow why u didn't reply

[celest shadow]

Kindly check your account Region/Country under the settings, @surreal turtle.

[surreal turtle]

@celest shadow any specific criteria for this?
Like tier level or anything else

[celest shadow]

Contact the in-game customer service and the respective social media support for further assistance regarding your issue, @night cloak.

[surreal turtle]

@celest shadow india it is 😭

[night cloak]

@celest shadow some one hack the account he change my crc version so i can't able to login and he requested for removing my gmail from id he only able to login i can't

@celest shadow hope u know about crc

[surreal turtle]

@night cloak no-one can do anything here bro

[vagrant forum]

@surreal turtle

[simple coral]

Help me

[night cloak]

why they tell get support from here and all

[surreal turtle]

@vagrant forum thank you ❤️

@night cloak for account hack no they can't do that.

[night cloak]

@surreal turtle bro ok thats fine but what abput

[simple coral]

Help me

[night cloak]

crc bro

i am not able to login

atlest they can help me for that

reset i will see

@celest shadow nerver support better u close your discord bro and leave pubg server

[celest shadow]

As I said, we do not deal with account related issues here, @night cloak. I suggest that you contact the in-game customer service for further assistance, be patient on the response as it will take some time. Nothing can be done here, you are only wasting our, as well as your own time.

[night cloak]

@celest shadow why u didn't reply in dm

u said u will

i am waiting from last 1 week u know

[shadow bobcat]

How to download beta version can ANYONE HELP ME!!😭

[spice dawn]

@lime juniper i am report one hacker last week but not reply from your team, and hacker is still play with hack he is gold 5 to crown 1 use magic hack

[celest shadow]

@shadow bobcat, are you on Android or iOS?

[shadow bobcat]

Android bro@celest shadow

[celest shadow]

https://web.gpubgm.com/m/download_android.html, @shadow bobcat.

[shadow bobcat]

Thank you bro 👍👍👍🙏🙏🙏

[dawn remnant]

Hey my account is hacked by someone plz help

[gritty glade]

I do 19 Kills In GOLD 5 TIER.
RANKED ARENA)

We Lost Match 32 / 40
Why only +6 I Get?

[wraith brook]

Cuz u lost

[dawn remnant]

Help

[fierce hare]

Flash Dog Banned

[wraith brook]

@viscid python You need to wait for a update or contact customer support in game . Make sure you download the game from official website

@dawn remnant Only that social media account can be unlinked which have been linked for more than 21 days

@fierce hare Wdym ?

[night cloak]

I keep getting banned on gameloop but I don't get banned on other emulator

[wraith brook]

@night cloak Use #emulator-support

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[azure sundial]

Hello i need help please a can’t play with my account because someone hack my facebook and switch version off the game i can’t more connect with my account

[spring zephyr]

@azure sundial Contact in-game customer service for this.

[azure sundial]

@spring zephyr how i can contact support and i can’t access to my avcount

?

[spring zephyr]

There's an option named as 'help' on the top right section of your screen when you are on the log-in page.

[azure sundial]

Okey can you give subject off this probleme ?

Give me

[spring zephyr]

Just explain them your problem.

[idle ingot]

need some help

[azure sundial]

@spring zephyr he didn’t help me

I need to talk to someone please

[night cloak]

What you mean at number 7 ? The player can’t even play with another account?

Someone answer me?

[vagrant forum]

Just the account that was found cheating, I believe.

[night cloak]

@vagrant forum that well not help. He can play with 100 accounts. You need to block the ip of the phone

[unkempt stratus]

Is there any official server for PUBG Mobile Lite?

[leaden wren]

My pubm not opening up on my wifi but working on mobile data

Can someone help please

My i have 50 mbps up down

[tacit linden]

#questions how to fix parachute bug?

[brave wolf]

@tacit linden pubg mobile parachute disappeared on while jump?

[tacit linden]

@brave wolf no when I unfollow my teammate after parachute open it is taking more time to land

[polar marsh]

@stable olive:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brave wolf]

@tacit linden send video I need to research normal or abnormal?🧐

[tacit linden]

I didn't recorded but it is happening while landing in temple@brave wolf

I mean it is going aside like when there no internet

When there is not Internet , how the parachute goes it is going like that @brave wolf

[brave wolf]

@tacit linden SEP 8 prob will be fix.

@tacit linden sometime unstable network cause this!

[tacit linden]

@brave wolf ok

@brave wolf no bro not internet I have 20 ms stable and happens only in temple

[fallen anvil]

Is pharaoph title still collectable?

[brave wolf]

@tacit linden 1.0 on sep 8 wil be fix🔥!

[woven atlas]

@fallen anvil no

[tacit linden]

@brave wolf ok waiting

[fallen anvil]

Was it on miramar earlier?

[mortal jewel]

I purchased UC from Google Play redeem but UC did not add in my account

[brave wolf]

@mortal jewel Money deducted?

[mortal jewel]

Yes

@brave wolf Yes

[brave wolf]

@mortal jewel Contact customer service in game

[mortal jewel]

@brave wolf I contact

[polar marsh]

@solemn shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brave wolf]

@mortal jewel check Ur payment history on playstore payment fully success ful or Not🧐

[tribal plank]

How do I report hacker if my discord level is not 10 ? :3

[brave wolf]

@tribal plank Check lvl on #481204134859505684 send message !rank

[night cloak]

@tribal plank you can earn level by chatting, or can use http://cheater-report.pubgm.cc/ .

[median urchin]

ما نسيت هاااك فصل السيرفرات طيز كل التقييم #حذفببحي

[viral lion]

I have video on hacker can i see the video for ben him ?

[night cloak]

use this website http://cheater-report.pubgm.cc/ @viral lion

[viral lion]

@night cloak okey thank you

[charred siren]

Firt i got 2month on emulator and now this on mobile

Is pubg sleeping

I got intentionally teaming with h4k3r b4n

But i was playing room

Btw this is my 9 years old account

Brother

I need justice

[polar marsh]

@charred siren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rapid atlas]

#questions can you guys at least make it available 60 fps in classic mode for all mobile because many of us cant afford flagship mobile but our mobile with processor like 730g supports it and people will avoid using third party like gfx tool , in many samsung mobile with low end exynos processor supports 60 fps but their mobile cant run it.

[night cloak]

Any mod can help me regarding Bonus challenge it is showing locked

[prisma heron]

When is new update is pushing to playstore and appstore

[proven scaffold]

@prisma heron 8 September

[vagrant forum]

8th of September.

[prisma heron]

Thanks

[proven scaffold]

@night cloak change network

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[celest shadow]

If those frame rate options are not available for your device, it means that your device's processor cannot support them, @rapid atlas.

[night cloak]

@proven scaffold means

[vagrant forum]

@night cloak

[polar marsh]

@warm prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proven scaffold]

@night cloak if you're getting bonus challenge locked then make sure u r not using vpn and try different network internet

[vagrant forum]

Having an IP reset or using a different network may solve your issue, @night cloak.

[night cloak]

@proven scaffold I tried different WiFi and also tried using hot spot but it is still the same

[proven scaffold]

@night cloak u r in India. Right?

[vagrant forum]

Refer to the screenshot I mentioned you with, @night cloak.

[night cloak]

Where to report hackers, even though we know our reports will not be looked at by you guys

And not using any kind of vpn or any kind of third party software

[spring zephyr]

@night cloak Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc/

Additionally, @Rare users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@proven scaffold yes I am from India

@vagrant forum I saw that

[proven scaffold]

@night cloak try using Mobile data

[spring zephyr]

@night cloak For queries about Bonus challenge, please ask in the Indian PUBGM discord server for better assistance. Link in #735483472432594994.

[mortal jewel]

@brave wolf yes fully successful

[night cloak]

Hei can i ask?

[proven scaffold]

@night cloak How we can help you?

[night cloak]

What if my account has recovered but I'm afraid of being hacked again, can you explain the account selection system if you just use the ID it will recover or use the social media listed

How? @proven scaffold

[celest shadow]

Kindly change your social media account passwords and enable two-factor authentication, @night cloak.

[proven scaffold]

@night cloak what do you mean by account selection system?

[night cloak]

What I mean is a killer

Account recovery

[proven scaffold]

You have access to your account?

[clear berry]

When they even adding new map lol

New era was suppose to come on saturday?

[proven scaffold]

@clear berry September 8th

[celest shadow]

September 8th, @clear berry.

[night cloak]

Yes but I'm afraid whether recovery can use from id? I'm afraid my account got hacked again :(

[vagrant forum]

It wasn't supposed to be on Saturday.

[exotic wadi]

Hi mate

Need help

[velvet hinge]

@celest shadow bro next season livik will be there?

[exotic wadi]

Gameloop is not loading PUBG

[velvet hinge]

Or they going remove it

[proven scaffold]

@night cloak just change your password and if hacker linked his account then unlink it from settings

[brave wolf]

@mortal jewel chat on in game support

[night cloak]

Does that mean hackers can't admit their confession if they just go through the account id?@proven scaffold

[proven scaffold]

No@night cloak

[polar marsh]

@limber thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@limber thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proven scaffold]

Always use two factor authentication on your accounts

[celest shadow]

Livik should be available on update 1.0, @velvet hinge.

[night cloak]

Thank you for your help, have a nice day

[velvet hinge]

So they not going to remove it@celest shadow

[wary mountain]

Yo any mods here?

[vagrant forum]

What's the issue, @wary mountain?

[wary mountain]

More like a request

Jesus what is this

Can you do me a favour and b4n me from this server?

[celest shadow]

The map is on the beta phase now, you'll most likely see improvements and bug fixes on version 1.0.0, @velvet hinge.

[wary mountain]

Yo piston can you pls b4n me

[spring zephyr]

@wary mountain You can just leave the server.

[wary mountain]

no man pls

It’s ez for u

[celest shadow]

Feel free to leave the server, @wary mountain. We do not issue bans without a proper reason to do so.

[polar marsh]

@wary mountain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rich bane]

how do i fix the authorization revoked ?

i was in the middle of a game and the game kicked me out

cant log back into the game

[velvet hinge]

Then it is happy news for me

[proven scaffold]

@rich bane what's the error msg?

[proven scaffold]

Logout social media account and relogin @rich bane

[rich bane]

cant log back in though

[proven scaffold]

@rich bane using iOS?

[rich bane]

yes

[proven scaffold]

Fb or gamecenter?

[rich bane]

fb

[proven scaffold]

Logout fb clear cache and login then@rich bane

[rich bane]

cant login to logout

[halcyon pasture]

My PUBG is not Installing on Gameloop

[proven scaffold]

@rich bane check if your fb account is safe

[mortal shard]

Any helper active

I get fake ping

What do I do

[halcyon pasture]

My PUBG is not Installing on Gameloop
Its stuck on 98%

[rich bane]

think its safe

changed password like 10 min ago

[tawdry thicket]

after clearing cache this happens without any reason??? @celest shadow

[mortal shard]

@halcyon pasture go to #emulator-support

[vagrant forum]

Go over to facebook account settings and click on the Apps and websites option under the security settings, @rich bane. See if PUBG mobile is still active.

[exotic jewel]

Why is it showing this?

[mortal shard]

I get fake ping
@mortal shard @vagrant forum

[halcyon pasture]

@halcyon pasture go to #emulator-support
@mortal shard There is no Emulator Support

[polar marsh]

@tawdry thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mortal shard]

@halcyon pasture type .emulator

[rich bane]

still active

[proven scaffold]

@rich bane restart your device

[vagrant forum]

@halcyon pasture, ask for the emulator role in #discord. I can't do it myself since the bot isn't working.

[mortal shard]

@vagrant forum what abt my prob

[exotic jewel]

It keeps showing me unable to purchase as your account may be at risk

What to do?

[vagrant forum]

What do you mean by fake ping, @mortal shard?

@rich bane, clear game cache and try logging in again.

[mortal shard]

@vagrant forum it shows me 100 ping but then it says disconnected from server. Note: I got 20 Mbps speed

[exotic jewel]

What about my problem @vagrant forum

[vagrant forum]

Change DNS, @mortal shard. Read #faq sub point 4.5 for more info.

[exotic jewel]

Whenever I try to purchase it shows that unable to purchase as your account may be at risk

[rich bane]

ok thx @proven scaffold im back in

tysm

[proven scaffold]

@rich bane welcome

[exotic jewel]

Can someone please help me?

[sweet cedar]

Guys any suggestion? I already tried to fix the client, restart device and I even reset the phone and set it up from start but I am still getting this problem

[jagged fractal]

Why my uc suddenly disappear

[proven scaffold]

@jagged fractal you requested refund or made unauthorized purchase

[storm willow]

@sweet cedar device?

[sweet cedar]

I got a Pixel 3a

[storm willow]

Try changing DNS as in #faq 4.5 and retry repair @sweet cedar

[sweet cedar]

Ok I am trying thank you

[woven atlas]

@exotic jewel try to purchase uc from here https://www.pubgmobile.com/pay/ .

[sweet cedar]

It didn't work unfortunately

[steel wing]

My account has been banned

The reason I got hackers in my random team doesnt mean that I am team uping with hackers to boost my rank?

This is ridiculous

@bold siren ?

[polar marsh]

@steel wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[outer bloom]

Mai is hack help me

[spring zephyr]

@outer bloom Can you explain your issue in detail?

[outer bloom]

Mai

Pubg account is hack

[spring zephyr]

Can you still access your account?

[outer bloom]

My pubg account to social media link one Facebook second Google account Google account is hack I am still using Facebook

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @true nebula. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[outer bloom]

Yes I am still login pubg

[storm flume]

You can contact the customer service via the game settings, @outer bloom. Refer to subpoint 5.3 in #faq for further instructions.

[true nebula]

@storm flume I tried everything it says on 4.11 faq still nothing . I’ll d like to know the real reason . It’s annoying getting kicked from game mid game

[lofty nebula]

Plzz give me rp

[proven scaffold]

@true nebula what's your issue?

[lofty nebula]

Plzz give me rp😭

[wraith brook]

@lofty nebula Don't beg or else mute

[polar marsh]

@true nebula:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proven scaffold]

@lofty nebula this channel is pubgm support related. You can move to #pubg-mobile for further discussion

[night cloak]

I Can’t Download Any Map And Resources In Pubg M . Even I Have Space In iOS Device

[stone temple]

Question how do I enable to throw the pan

[wraith brook]

@night cloak Repair once

[stone temple]

@wraith brook

[wraith brook]

@stone temple That feature is not in pubgm

[stone temple]

Tfff it said on youtube

ty thooo

[wraith brook]

It's for Pubgpc only

[indigo venture]

Someone login my account from another twitter account please help my character id 594207616

[storm flume]

You can contact the customer service via the game settings, @indigo venture. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@waxen dome user id

@night cloak do a routine repair

[indigo venture]

@storm flume i try but no help

[night cloak]

@waxen dome ask him to check the message from Dyno#7532

[storm flume]

Please refer to subpoint #2.8 in #faq for further information, @indigo venture. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

He has been banned for advertising. Contact an administrator.

Wait for their reply.

I'll ask him about that.

[indigo venture]

@storm flume bro i login my account by using Facebook and another person attached his twitter account in my pubg account and they login my id using twitter

@storm flume they also contact me and say to pay money

[storm flume]

Please refer to subpoint #2.5 in #faq for further information, @indigo venture. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[indigo venture]

@storm flume he linked his account on 27.aug.2020 and i am unable to unlinked his account

[obtuse fox]

Hacker

I wonna report a hacker;

[storm flume]

Hello, @obtuse fox!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @indigo venture. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

[indigo venture]

@storm flume customer service isn't helpful to me

[heavy vortex]

Only in game Customer service can help you with account related issues@indigo venture

[indigo venture]

@storm flume can you please help me directly

[night cloak]

[heavy vortex]

if you don't need any support please move to discussion channel@night cloak

[indigo venture]

@heavy vortex but the service isn't helpful

[heavy vortex]

Wait for their reply.

[fading dome]

How much time I have to wait till they fix fps issues it's been almost year and still they haven't fixed

[indigo venture]

@storm flume please help me dude

[night cloak]

For Account related issues please contact in game customer service, @indigo venture nothing can be done in this Discord Server.

@fading dome ??

[fading dome]

Everyatch I have frame drops... Since I started playing and it still isn't fixed@night cloak

every match*

[night cloak]

Device.

[wraith brook]

3gb ram

[ebon crypt]

After dropping from the parachute it takes minutes for the land to setup all i see is black things and i get killed please help

[wraith brook]

Device ?

[fading dome]

I have 3gb ram :/

[wraith brook]

What more u expect ?

[spring zephyr]

@ebon crypt It's because of your low end Device. I will recommend you to repair, uninstall resource packs.

[wraith brook]

@fading dome Same message u also ^^^

[spring zephyr]

@tidal igloo Usage of VPN is not recomended.

[ebon crypt]

@spring zephyr Unistall the resource packs as in?

uninstall*

[fading dome]

I haven't install any resource packs and repaired many times it's useless

[wraith brook]

Stop using word ban it triggers the bot @tidal igloo

[tidal igloo]

Ohh

[spring zephyr]

@ebon crypt Go to the repair option, you will find it.

[tidal igloo]

Aditya

[spring zephyr]

@tidal igloo Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[ebon crypt]

But if i uninstall the resource packs i won't see all outfits@spring zephyr

[spring zephyr]

Well, it will reduce the render lag.

[wraith brook]

Then redownload

Few

[ebon crypt]

okay thanks

[modest compass]

Log in a newer version what can I do plz help Mee pubg mobile

[spring zephyr]

@modest compass You will need to wait for an update, you can contact in-game customer service for that.

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @final granite. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@final granite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Anyone please help to find out PMBC section

[spring zephyr]

@final granite Check out #faq 4.11 instead of spamming the same question.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[polar marsh]

@toxic mountain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[toxic mountain]

Have u gave any new announcement which is coming during mid September

[spring zephyr]

Keep an eye on #news.

[toxic mountain]

@spring zephyr thx I just saw the news which was announced at 12:03pm

[rancid moon]

ok

[wild plinth]

is there any fix to the fps drop when enimies are near?

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @wild plinth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[wraith brook]

Yes get a better device + connection

[alpine brook]

Team with 249 points qualified for PMBC pre-qualifier match. But team with 262, 315, 347 points didn’t qualified.

& 3 teams name come twice in the list.

what a system by tencent!
who is behind this?

[wild plinth]

i have lenovo legion y545 with 1660ti and 3 mb connection @wraith brook

[storm flume]

Please refer to this channel's pinned messages for further information, @alpine brook:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[alpine brook]

who send this bot message?

i already contact bd fb group, hundreds of people reporting this.

BD community admin have no access on in-game classic match results.

[tacit night]

Hello

[alpine brook]

who send this bot message?

[tacit night]

Does auto click cause ban ?

[alpine brook]

@tacit night any use of third-party apps cause of ban.

[tacit night]

How long?

[alpine brook]

maybe 10 years!

[winged umbra]

Hello. I haven't bought the royal pass this season but I want to, and don't think I'll have time to finish all the missions. If I buy the most expensive one, will it give me more RP points than the cheap one? Thanks.

[alpine brook]

Don't use any third party app. @tacit night

[tacit night]

👍

[alpine brook]

@winged umbra if you buy elite pass plus, you'll get some rp for free. but if u want to buy rp points, price is same.

no-one answering me. just post a bot message 🤣🤣🤣

[winged umbra]

So I can reach 100rp faster if I buy the elite plus?

[wraith brook]

The elite plus gives u bonus 25 rp so yeah @winged umbra

[polar marsh]

@pastel abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@lost snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[winged umbra]

Thank you! Have a good day.

[dry walrus]

Guys i have 1 more seriuos problem. 2 montha ago someone hacked into my accound with my Facebook Email and Password. I dont have anything else linked to my account besides Facebook and Gooogle play services. It says in my game to unlink FB i need to have google play linked more than 21 days. I changed all my passwords from facebook but they guy can still acces my account (5198017460). I really need help because he spend a total of 4,820 UC already from my account. Is there anyway to reclaim my pubg account? I dont want to unlink my facebook because i belive it wilk also remove my accoung permanently forever. Please help me solve this issue. I will give nitro im so desperate.

[storm flume]

You can contact the customer service via the game settings, @dry walrus. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

3 dayes am not get answer thats normal?

Help plz

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steel mantle]

YT report link...

Quick pls

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @steel mantle:

:white_small_square: http://bit.ly/37Lgfbm

[median sinew]

How to solve Authorization revoked problem

[vagrant forum]

Go over to facebook account settings and click on the Apps and websites option under the security settings, @median sinew. See if PUBG mobile is still active.

[median sinew]

How to solve

@vagrant forum thxxxx

[red nimbus]

Hesbım çalındı

Hesabım çalındı

[storm flume]

Please do not use languages other than English, @red nimbus. Refer to #735483472432594994 for regional communities.

[median sinew]

@vagrant forum it’s active

[vagrant forum]

Are you on iPad?

Restart device, that should fix it.

[median sinew]

Yes on iPad , I will restart it ,, thx for you respond @vagrant forum

[night cloak]

Is there a 2gb update? Or is it a playstore glitch

[dry walrus]

Why is my phone lagging for pubg?

[fiery patrol]

Hey im facing high ping than usual fix this pubg

[dry walrus]

When i download it it say android 5 or higher and 2 gn ram are recommended. But my phone still lag

[wraith brook]

Device ?

Specs ?

[vagrant forum]

@night cloak, most likely the update that was released last month for optimizing the Ancient Secret mode. It's not a mandatory update so you may skip it.

[storm flume]

Hello, @feral pivot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[mint osprey]

Hollo

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @dry walrus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@gritty dirge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[undone basalt]

Pubg sucks game

[polar marsh]

@crisp panther:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cerulean burrow]

PUBG MOBILEs server are being ddos by an tool 99 playrs arr goin afk

i have evidence

<@&481161015728406538>

[balmy lotus]

game is dead i cant see enemy and my teammate since last 3 days

[sand path]

They're aware. The security team is on it. Refer to #news. @cerulean burrow

[soft vortex]

hi

i want pubg mobile supporter

[frigid leaf]

When will character vouchers event come in Pubg mobile

[sterile quiver]

help

[naive oar]

Is here anyone??

I need to report a player who is actually killing us all continuesly

On purpose

Teaming with us and killing us all in mane game and then dancing and abusing

Us all

I need to report him

[vagrant forum]

Report him in-game. There's nothing that the Discord staff can do about it.