questions

[clever wharf]

Keep Silent Pubg Staff are sleeping

[lavish spindle]

Sir plz help my uc automatically 0

[sick shale]

@lavish spindle How did you purchase them?

[sand path]

This issue from the NA server was fixed. @velvet quartz

[velvet quartz]

This issue from the NA server was fixed. @velvet quartz
@sand path Then why is my ping still higher than your IQ?

[sand path]

Still?

Can I have your ID?

[velvet quartz]

Can I have your ID?
@sand path Why?

[sand path]

Atleast your country?

Details

[velvet quartz]

Atleast your country?
@sand path U.S.A

[sand path]

What's your ping? Is it still in 800s?

[pearl mason]

@velvet quartz hello

[velvet quartz]

It usually goes above 800. 800 is only on a good day

@pearl mason

[sand path]

I'll need your ID then. So the devs can investigate this.

Before you write a long paragraph. Is it still 5718511817

[velvet quartz]

Also, any players that play on my team frequently have much higher latency than normal. This could be possibly caused by peer to peer connections but that wouldn't make any sense because Playerunknowns Battlegrounds Mobile is supposed to be peer to server

Let me get you my ID

[desert marten]

When will cheat channel open?

[granite vale]

Hi can anyone help me my account is hacked

[sick shale]

@desert marten when the latest reports have been processed

[granite vale]

Is anyone from pubg here?

[sand path]

Ummm? @velvet quartz

[granite vale]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @granite vale. Remember to read through #faq before asking questions in the support channels.

[neat spoke]

@granite vale are you able to login into your game through any social media?

[velvet quartz]

It says it needs to update. Give me like an hour

[granite vale]

My account is hacked how can I get my account back

[neat spoke]

@velvet quartz Your game is asking for update?

[velvet quartz]

@velvet quartz Your game is asking for update?
@neat spoke yes

[gritty glade]

Payload 2.O also coming?

[neat spoke]

@velvet quartz I wonder which update takes 1 hour.

[velvet quartz]

It continues to shuffle between 1hr and four minutes

[granite vale]

Hope for you no

[upper wolf]

Again in ranked arena just cheaters after the crown tier 😡

[velvet quartz]

So idk

Again in ranked arena just cheaters after the crown tier 😡
@upper wolf Try recording next time

[wraith brook]

@velvet quartz Is this global version ?

[velvet quartz]

[upper wolf]

@upper wolf Try recording next time
@velvet quartz it’s just useless

[neat spoke]

@velvet quartz Maybe you deleted some files of game. There is no update released recently like this

[wraith brook]

@granite vale Contact fb customer service

[granite vale]

He hacked my Facebook to

[neat spoke]

@granite vale So Facebook was the only source to login into your game?

[granite vale]

I did everything

[velvet quartz]

Not that I know of

[granite vale]

Yes

[wraith brook]

@granite vale Contact fb customer service

[granite vale]

It’s not working

[upper wolf]

If the ant cheat team will ban them out after 4 or 5 months what we understand?
We are playing now the ranked arena
Last season was the same i just lost in the last 2 days because of the cheaters
All cheaters took the arena master title last season 🙂

[granite vale]

Is anyone working for pubg here?

[neat spoke]

@granite vale This issue isn't because of PUBG Mobile so you need to contact fb support to activate your Facebook account

[upper wolf]

Even now just take a look on the top 100 i played agains most of them and all are cheaters

[sick shale]

@granite vale pubgm staffs have nothing to do with your social media account, refer to subpoint 2.8 in #faq

[brittle crown]

@upper wolf emulator?

[velvet quartz]

Even now just take a look on the top 100 i played agains most of them and all are cheaters
@upper wolf Try recording lol. Nobody believes that you play against hackers every game

[granite vale]

Ok loook

[velvet quartz]

Ok loook
@granite vale Ha, if you didnt use two factor you were asking to get hacked

[buoyant elm]

We hope that raising the binoculars on the weapon will be manual and not always automatic
In the new update

[granite vale]

I’m sure 100% somebody else is using my account can anyone help me please to get my account back

[tall cairn]

Bonus challenge is not available to me ?? Why 😭 what is the reason??

[neat spoke]

@buoyant elm you can provide your feedbacks in #old

[velvet quartz]

I’m sure 100% somebody else is using my account can anyone help me please to get my account back
@granite vale Its not pibgs fault that you dont know how to protect your accounts

[sick shale]

@tall cairn it's available for specific regions

[tall cairn]

Which regions are available ?? @sick shale

[velvet quartz]

Bonus challenge is not available to me ?? Why 😭 what is the reason??
@tall cairn Try a VPN

[onyx cairn]

No VPN.

[velvet quartz]

¯\_(ツ)_/¯

[granite vale]

Can I get my account back?

[sick shale]

@tall cairn Asian counties

[velvet quartz]

Can I get my account back?
@granite vale N o p e

[sick shale]

Some of them

[tall cairn]

I'm in india

[granite vale]

Are you working for pubg?

[velvet quartz]

T a l k t o f a c e b o o k s t a f f

I t s n o t p u b g s s p r o b l e m

[granite vale]

Look even if I get my Facebook back

I can’t get to my account on pubg

[velvet quartz]

You should have backed it up with a phone number or another account

Its your fault. You should have tried harder

¯\_(ツ)_/¯

[upper wolf]

@upper wolf emulator?
@brittle crown no mobile

[velvet quartz]

Now, if you'll excuse me, I have better things to be doing.

[granite vale]

You don’t even know what I have been doing

[storm flume]

You can contact the customer service via the game settings, @granite vale. Refer to subpoint 5.3 in #faq for further instructions.

[granite vale]

Please I need any one who is working for pubg

[upper wolf]

@upper wolf Try recording lol. Nobody believes that you play against hackers every game
@velvet quartz just take a break if you don’t know anything i have more than 20 reports with proof waiting for more than 3 months
So just keep quiet if you can’t give the good answer

[granite vale]

I did

[night cloak]

Hello frands

[granite vale]

Nothing happened

[velvet quartz]

@velvet quartz just take a break if you don’t know anything i have more than 20 reports with proof waiting for more than 3 months
So just keep quiet if you can’t give the good answer
@upper wolf I think you should take your own advice

[neat spoke]

@night cloak Is this channel for chatting?

[night cloak]

Not at all. Only for community support.

[buoyant elm]

@neat spoke
Thank u

[fleet lotus]

I saw infection mode in beta version,the related achievements which are given in previous infection mode can be completed in this upcoming mode?

[night cloak]

No fighting please. Make it to #chat.

@fleet lotus Keep an eye on #news for more information, soldier.

sorry

[buoyant elm]

#old

[granite vale]

My account is hacked can any one help me

[sand path]

@velvet quartz

5711569037
『HS』ASTRO愛
Thank You.
Got it.
Will send it for Investigation.

[velvet quartz]

[neat spoke]

@granite vale We have already answered your question. Stop repeating the same question.

[warped cloud]

Should I download this

New update of beta

[alpine brook]

@warped cloud yup

[velvet quartz]

@sand path hey, you never asked what internet connection i was on. To answer this unasked question it is satellite internet

[polar marsh]

@winged ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine brook]

@tribal siren What is that

[sand path]

@velvet quartz Noted

[tribal siren]

@tribal siren What is that
@alpine brook streamer hacker live on Facebook

[sick shale]

@warped cloud it's up to you.

[warped cloud]

Like is there anything new in this one

[velvet quartz]

[warped cloud]

Or its same as before because I have limited amount of data right niw

[sick shale]

@warped cloud yes, ofcourse

[warped cloud]

Okay

Thanks @sick shale

[polar marsh]

@eager venture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Guys, I'm facing safety observation period for the second time(I'm not using any hacks nor playing with hackers) and matchmaking is not possible in solo tpp.. how to prove my genuineness. How to solve this issue ?

[sick shale]

@night cloak You need to contact customer service

[night cloak]

Customer service is crap @sick shale they're giving automated replys

[alpine brook]

@tribal siren PUBGM take action against yt channel only. They never look on fb page. 😦

[tribal siren]

@tribal siren PUBGM take action against yt channel only. They never look on fb page. 😦
@alpine brook morning also i sent another one i wondered about pubgm when they will improve their cheating system

[obsidian heron]

Please link me the pubg mobile authority

Turk yokmu

Please link me the pubg mobile authority

[sick shale]

@obsidian heron What?

[obsidian heron]

TURK VARMI

Ben PUBG partner olmak istiyorum

[heavy vortex]

Join regional server from #735483472432594994 for better help. @obsidian heron

[polar marsh]

@rugged pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wind glacier]

Hi, I gave it to a player who cheated on the report, but I didn't get a response

[obsidian heron]

Hi

Turk varmi

[velvet quartz]

Why do I have to download it twice?

[crisp turret]

Hey @loud lava , please contact to in game customer service regarding that issue.

[violet flame]

Report him @loud lava

[storm flume]

Please refer to this channel's pinned messages for further information, @velvet quartz:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

Please do not use languages other than English, @obsidian heron. Refer to #735483472432594994 for regional communities.

[gleaming basalt]

Plzz help me how can i reedam 313 bonus challenge point

In uc

[sick shale]

@gleaming basalt

[night cloak]

[sick shale]

You need atleast 1000 points to redeem UC packs

[gleaming basalt]

I want to reedam 300 point i dont have 1000

[sick shale]

@gleaming basalt you gotta play more then

[night cloak]

you need 1000 points to redeem 100 UC and so on.

[frozen veldt]

@night cloak when will crew challenge start again?

@sick shale when will crew challenge start again?

[night cloak]

After PMCO, keep an eye on PUBG MOBILE esport Twitter page, @frozen veldt.

[frozen veldt]

@night cloak thank you

[quartz pasture]

hlw i need help

[wind glacier]

Hi, I gave it to a player who cheated on the report, but I didn't get a response

[prime wraith]

Hi i have iphone 6s when using pubg its says downloading nan% what to fo i cant play tdm or downlod any other map sever asia india please help

[neat kite]

A

[wraith brook]

@prime wraith Restart the game

[hexed grail]

I done all missions but not got 100 rp 😭

[prime wraith]

@wraith brook tried restarting and reinstalling not working

[clever wharf]

@celest shadow @spring void @bold siren Please tell me When Will reslove high pings issue?

[prime wraith]

Hi i have iphone 6s when using pubg its says downloading nan% what to fo i cant play tdm or downlod any other map sever asia india please help i have tried restarting reinstalling and repairing please help

[storm flume]

Please refer to this channel's pinned messages for further information, @clever wharf:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[neat kite]

when is the pubgm update for New Era, Erangel 1.0?

[vagrant forum]

8th September, @neat kite.

@prime wraith, can you share a screenshot of the issue?

[neat kite]

@vagrant forum oke

[grand trench]

I'm not getting the Weekly report icon in the events section. I tried repairing and reinstalling too but didn't work. need help

@vagrant forum

[vagrant forum]

What's your in-game region?

[grand trench]

India @vagrant forum

[strong laurel]

I can't open my game, it's just loading

[honest plank]

Alguém me ajude, estou com esse problema, formatei o celular e nem isso adianto

[wraith brook]

@honest plank Use English

[honest plank]

Toda vez que mato alguem

[wraith brook]

English bruh

[storm flume]

Please do not use languages other than English, @honest plank. Refer to #735483472432594994 for regional communities.

[polar marsh]

@honest plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx cairn]

@night cloak , @bold siren could you remove the last pin, please? The issue has been resolved and the new beta update 1.0.2 is now available to test.

[night cloak]

[onyx cairn]

Thank you, @vagrant forum

[night cloak]

@polar marsh Hello! are you going to bring a new character on seson 15 ? Thank you

Maybe, @night cloak Keep an eye on #news.

[alpine brook]

I play today morning without 1.0.2 update (i also faced login issue yesterday)

[night cloak]

i

[onyx cairn]

The issue has been resolved and the new beta update 1.0.2 is now available to test.
@alpine brook

[night cloak]

Hi , can someone help me with my problem

[alpine brook]

You didn't get my message 😦 It was playable without 1.0.2 update :/

[night cloak]

Anyone facing tdm ping issue 🤔 classic ping ok only tdm

[onyx cairn]

(because there was no update earlier) @alpine brook

[night cloak]

@night cloak i heard about a character named jedi, is that true?

Facebook has been hacked and its locked , someone logged and signed twitter with my pubg acc

there is any solution to remove that twitter

[soft lily]

Hack😑💔

[storm flume]

Hello, @soft lily!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Karakin map or Sanhok v2 to pubgm?@night cloak

Maybe in the future.

[iron basin]

@lime juniper the server crash cheat is back,and its updated now it freezes players with high ping and we can't move

[storm flume]

Please refer to this channel's pinned messages for further information, @honest plank:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @main kernel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@slate shard:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@simple oyster:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shy mist]

Season 15 the successor of 9..?

Sad that halloween with infection doesn't return.

[alpine brook]

@shy mist We already seen infection mode in beta. hopefully it'll come soon (& Halloween theme also)

[polar marsh]

@visual vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wispy zinc]

Hello,My name is FRØST.i need a lineup for competitive customs.my role is sniper.i need to practice more and more to become a beast player.i want a lineup for playing customs and practice.i wanna prove to myself that what I am.please dm me Fast as possible. I'll prove you. I have less KD so no one is taking me in line up . Kd don't matter. I promise I will play very well in upcoming weeks . I'm practicing 2 hours straight everyday for couple of days.i need a organization . Please Dont dm me if you have new line up.

[toxic mountain]

@wispy zinc ask in #clans

This channel is only for technical support and about upcoming events

@wispy zinc

[wispy zinc]

@toxic mountain sorry

[polar marsh]

@amber cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grand trench]

@vagrant forum any solution from your side?

[vagrant forum]

@grand trench, the event isn't available for everyone. Try contacting the in-game customer support for more information.

[night cloak]

@warped parcel #media

not here

[pulsar herald]

Why TF I'm not able to redeem any of this vouchers for the past 1½ month

[night cloak]

@celest shadow ??? sir help

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grand trench]

@vagrant forum i have tried thrice contacting them i don't get any option to contact them. Its just auto replies

[vagrant forum]

We unfortunately do not have proper insights of the event, so I'm unable to assist you.

[grand trench]

I don't even get the bonus challenge "question mark" icon on the top of the screen

@vagrant forum

[vagrant forum]

@grand trench

[umbral canyon]

hello , i have i question

is teaming up with the last guy in solo is against the rules ?

[grand trench]

@vagrant forum i meet all those requirements but still

Does it have something to do about my account or my pubg app?

[alpine brook]

@umbral canyon Teaming up against TOS

[umbral canyon]

@umbral canyon Teaming up against TOS
@alpine brook what it "TOS" ?

[vagrant forum]

@grand trench, if you meet the requirements and still do not get the Bonus Rewards, then report it in #old along with :

▫️ In-game Numeric ID
▫️ Region
▫️ Device Model

[umbral canyon]

if only last guy , like talking together , or decide pan fight etc..

[grand trench]

@vagrant forum okay thanks :)

[alpine brook]

@umbral canyon It's ok. But if you team-up with another players & kill others. You'll get ban (if someone report)

[umbral canyon]

@umbral canyon It's ok. But if you team-up with another players & kill others. You'll get ban (if someone report)
@alpine brook that is cool , i hate when two players move together in solo anyway

[loud lava]

Guys i need help please

Its so important for me

[severe nexus]

Does ingame report feature even work?

[spring zephyr]

Yes, it does.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @loud lava. Remember to read through #faq before asking questions in the support channels.

[teal patrol]

When bonus challenge shop will refresh???

[spring zephyr]

@teal patrol For queries about Bonus challenge, please ask in the Indian PUBGM discord server for better assistance. Link in #735483472432594994.

[lavish spindle]

My uc was lost .. it was 630 and after some issue it was 0 please look into the metter..

[storm flume]

You can contact the customer service via the game settings, @lavish spindle. Refer to subpoint 5.3 in #faq for further instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @mighty mountain. Remember to read through #faq before asking questions in the support channels.

[mighty mountain]

What is the world recor for the fastest chicken dinner

[spring zephyr]

¯_(ツ)_/¯

[mighty mountain]

Google says 16 .
I just did 14.6
Just curious

[cyan cairn]

@polar marsh hlw

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cyan cairn. Remember to read through #faq before asking questions in the support channels.

[cyan cairn]

@storm flume I am Manager of BlackOps Esports From Bangladesh.. I want to Connect officilay to PUBG Mobile for growing the PUBG mobile communty in Bangladesh

[lavish spindle]

My uc Was lost . And i was report on customer service but no reply please check the issue immediately

[spring zephyr]

@lavish spindle Contact in-game customer service, wait patiently for their response, only they can help you regarding this.

[lavish spindle]

I can't understand how's work it

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @lavish spindle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cyan cairn]

@polar marsh @Machete 2.0 I am Manager of BlackOps Esports From Bangladesh.. I want to Connect officilay to PUBG Mobile for growing the PUBG mobile communty in Bangladesh

[lavish spindle]

But how can i . I don't know what is the problem.

And faq customer service was no reply to me

[storm flume]

Please refer to this channel's pinned messages for further information, @cyan cairn:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[forest rock]

hi]

will somebody give me the site of reporting hackerrs

[spring zephyr]

@forest rock http://cheater-report.pubgm.cc/

[night cloak]

@spring zephyr

[spring zephyr]

@night cloak Yes?

[night cloak]

@spring zephyr ping issue start again

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[potent siren]

how to get emulator support

[night cloak]

@spring zephyr which channel?

[storm flume]

You can now access #emulator-chat and #emulator-support, @potent siren. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@spring zephyr I got it

@spring zephyr Hi, you there?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

i need help.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[grand pier]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @grand pier. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@grave marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, @grave marsh, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tribal siren]

If i used mouse and keyboard with ipad7 is it ok or not permitted?

[polar marsh]

@lapis epoch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@tribal siren, not permitted.

[tribal siren]

@tribal siren, not permitted.
@vagrant forum what about using Chinese Tencent ?

[vagrant forum]

Chinese tencent?

Do you mean the Chinese emulator?

[tribal siren]

Chinese tencent?
@vagrant forum yes Chinese version

[lapis epoch]

Why i have this 30 mints?

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @lapis epoch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lapis epoch]

Internet problems or whats the reason

Using ipad , no hacks or cheats

[vagrant forum]

@tribal siren, can you please be more clear? Are you referring to Game for Peace (Chinese version for PUBGM) or the Chinese Tencent Gaming Buddy emulator?

Please read #faq point 4.11, @lapis epoch.

[tribal siren]

@tribal siren, can you please be more clear? Are you referring to Game for Peace (Chinese version for PUBGM) or the Chinese Tencent Gaming Buddy emulator?
@vagrant forum i have downloaded Chinese emulator cuz it's so soft without lag is it ok ?? cuz people saying it lead to ban

[storm flume]

You can now access #emulator-chat and #emulator-support, @tribal siren. Revert this at any time by sending .emulator in #481204134859505684.

[spring zephyr]

@tribal siren Check pinned messages in #emulator-support.

[covert pelican]

why does my game exit at its own after updating gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @covert pelican. Revert this at any time by sending .emulator in #481204134859505684.

[tribal siren]

thank you

[spring zephyr]

@covert pelican Ask in #emulator-support.

[fickle sparrow]

I need beta version download link

[night cloak]

Guys, I can't play solo tpp😕☹️ i got second time safety observation period. I'm not using any hacks

[polar marsh]

@fickle sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brave wolf]

Latest beta link

[charred helm]

Does pubg mobike chat to people via WhatsApp?

[craggy blade]

@charred helm No

[brave wolf]

@charred helm Scammers!

[merry sandal]

Here, @brave wolf:
https://web.gpubgm.com/m/download_android.html

[craggy blade]

@charred helm block and report to whatsapp

[brave wolf]

@merry sandal can i play now?

[charred helm]

Ok tank you

[unkempt blade]

I'm getting this message while playing "We have terminated your connection because of a data error with your client". I already read 4.11 in #faq and have completed the steps. However i still get this message. Please help me.

[merry sandal]

Yep, @brave wolf.

What device are you playing on, @unkempt blade?

[night cloak]

Asian servers are poopy today wtf

Game lags so much it's disgusting

[unkempt blade]

@merry sandal I'm playing with an emulator on my Windows PC.

[storm flume]

You can now access #emulator-chat and #emulator-support, @unkempt blade. Revert this at any time by sending .emulator in #481204134859505684.

[merry sandal]

If you have experienced higher ping than usual lately, please submit this survey to help us easier look into the matter, @night cloak:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[night cloak]

No not ping issue it's weird frame drops

They started today

[drifting mantle]

@merry sandal здравствуйте

[storm flume]

Please do not use languages other than English, @drifting mantle. Refer to #735483472432594994 for regional communities.

[merry sandal]

That's unheard of, @night cloak. Try using the Repair Client option and check if that helps?

[ocean copper]

Cheaters can stop servers please do something about this

[tender cargo]

How to download Pubg application I delete Pubg by mistake I have obb file but I apk was delete please help me

[vagrant forum]

Download from Play Store.

[tender cargo]

@vagrant forum no I need only apk I have obb file

[shy mist]

How the hell did mental squad guy got PUBG PARTNER title?

[vagrant forum]

He doesn't have it, @shy mist.

[shy mist]

We clearly know the entire squad are cheaters

@vagrant forum I saw screenshot in his telegram Channel

[vagrant forum]

Photoshop is a thing

@tender cargo, it's better if you reinstall from Play Store.

[night cloak]

@tender cargo just paste the obb files to Android/obb/com.tencent.ig and start download in play store. (The apk is downloading automatic)

[shy mist]

If photoshop is a thing, then ur anticheat ain't but fruad..

I see one amongst their squad on top list with pfp 'PAID PUSH'.. still that player and clan is active..Can u justify?

[swift viper]

Guys how do I ban this hacker

[raw hollow]

@merry sandal hello can u plz help me

[storm flume]

Hello, @swift viper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[merry sandal]

How the hell did mental squad guy got PUBG PARTNER title?
What are their game account IDs?

[raw hollow]

I keek getting under safety observation over and over! I am not using hack! @merry sandal

[merry sandal]

You will have to contact Customer Service for that. Nobody here can look on into it.

[shy mist]

Surf for urself

[merry sandal]

That isn't an account ID.

[shy mist]

@merry sandal When u have time to reach level 100 ..Finding OUT IGN ain't tough..Lame kid

[raw hollow]

You will have to contact Customer Service for that. Nobody here can look on into it.
@merry sandal i tried too, but I cannot reach them they keep end the chat!

[onyx cairn]

You should try to read #735483472432594994 at first. @shy mist

[dusk pilot]

@shy mist have some respect man

[raw hollow]

@merry sandal

[shy mist]

Lol triggered bois incoming

[heavy vortex]

Believing a cheater instead of officials shows how you support cheaters.. And then you all come and say that pubg support them @shy mist

[raw hollow]

@shy mist photoshop bro

[shy mist]

@heavy vortex Man I didn't get ur point...But the truth is the anti-cheat sucks

[merry sandal]

Did you try e-mail, @raw hollow?

[raw hollow]

I did> Did you try e-mail, @raw hollow?
@merry sandal

That's what I got back

[shy mist]

Literally 70+ reports in 2yrs..None successful...
The in-game Support never responded I've sent proofs through link of cheater reports..What else do u expect people to do eh?

@heavy vortex

[merry sandal]

Your account is probably being used by someone else. I would change my password just to be on the safe side.

[shy mist]

And then u substantiate the team just because u r Mythic?

[merry sandal]

If you are not looking for support, @shy mist, you can move to the discussion channels. We'll be forced to mute if you continue.

[shy mist]

Well I don't care even if u mute..But that proves u can't answer for the problem.. Nevermind SUPERCELL customer support was far better

[raw hollow]

Your account is probably being used by someone else. I would change my password just to be on the safe side.
@merry sandal that doesn't relate to my issue bro

[polar marsh]

@slate summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raw hollow]

؟

[merry sandal]

I am only saying that it is a possibility, @raw hollow. There might be a reason why your account is being constantly observed. Or maybe it's nothing and will be gone with time.

[raw hollow]

I need to finish my rp missions!

I have that issue for 4 weeks now!

I tried too many ways!

Tried to contact in game customer service

[quaint sorrel]

where i can find pubg mobile beta version?

[merry sandal]

It's not something someone from here can look into either, unfortunately, @raw hollow.

[raw hollow]

But they keep end the chat and ask me to rate!

[merry sandal]

@quaint sorrel :

https://web.gpubgm.com/m/download_android.html

[raw hollow]

It's not something someone from here can look into either, unfortunately, @raw hollow.
@merry sandal at least assist me!

[quaint sorrel]

ty @merry sandal

[brave wolf]

What is while installing pubgmbeta

[rapid owl]

What a negative attitude @frozen sedge , there are other mods for our help . We not need any help from you

[spring zephyr]

@brave wolf Allow it.

[versed sorrel]

When will the shop for reedemption refreshed its been months since it hasent refreshed.

[spring zephyr]

@versed sorrel For queries about Bonus challenge, please ask in the Indian PUBGM discord server for better assistance. Link in #735483472432594994.

[severe nexus]

Can one of the mods play ranked tdm with me? Legit every match i play consists hackers its always those arab people with no life

[storm flume]

Hello, @severe nexus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[severe nexus]

I reported 30+ only 1 ban?

[heavy vortex]

you can find players here #activities to play with you. @severe nexus

[cursive charm]

Any idea about when these characters are back

[rancid summit]

I have completed all RP missions of this season but i haven't bought Royalpass. I need more 267uc to buy it. And i have total 3000 battel coins. Please tell me when will be the battel shop reset?

[severe nexus]

@heavy vortex i dont want players i want a mod to experience what the players are experiencing so they can pass it on to devs and fix the stupid game

[stuck saddle]

Hi I Need Help ..

Someone was able to hack my account with the game 💔

[plush spoke]

@polar marsh My account Facebook hacked and Steal my I'd and disable my Facebook account please help me

[wanton falcon]

Hello sir my PUBG account is hacked some hacker.pls help me for recovery my PUBG account, also hacker changed my profile picture, my old charter name -RJ¤Rajib, Id- 595804304, it has 540 uc, it's linked my Facebook account but my Facebook account deactivated by hackers.i can give you all the provide that it's my account, last log out myself 19 the August 10:20 p.m.,all uc payment happened by

My Google play account

[vagrant forum]

@cursive charm, no official information.

@plush spoke, can you still access your game account?

[cursive charm]

@vagrant forum ok

[vagrant forum]

@wanton falcon Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
You were replied yesterday for your issue.

[short lichen]

Can you let us have the option to move chat button in the future update? Because it’s always in the way

[wanton falcon]

My Facebook account is parmanently delete.

[vagrant forum]

@short lichen, #old.

[plush spoke]

@vagrant forum No,He or she Disable my Facebook account

[stuck saddle]

@vagrant forum Hi I Need Help ..

Someone was able to hack my account with the game 💔

[vagrant forum]

If you cannot recover your social media account then the in-game customer support won't be able to help you, @plush spoke.

@stuck saddle, can you still access your game account?

My Facebook account is parmanently delete.
@wanton falcon, then it cannot be helped.

[stuck saddle]

@no i can't

@vagrant forum no i can't

[vagrant forum]

Recovery the social media account that was hacked, @stuck saddle.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @stuck saddle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stuck saddle]

@vagrant forum I could not recover my hacked account

[vagrant forum]

Then I don't think the in-game customer service will be able to help you, @stuck saddle. You can try contacting them but most likely you will receive a similar reply.

[storm flume]

You can contact the customer service via the game settings, @stuck saddle. Refer to subpoint 5.3 in #faq for further instructions.

[wanton falcon]

But I have all payments proof

[stuck saddle]

@vagrant forum Absolutely I cannot retrieve the hacked account while I own the purchases?

[vagrant forum]

Contact the in-game customer support for any account related issues. The Discord staff aren't a part of the support team, we cannot assist you in any way other than directing you to the in-game support, @stuck saddle, @wanton falcon.

[stuck saddle]

@vagrant forum Ok Thanks

[alpine brook]

are their look changing or It's just a rumor?

[polar marsh]

@jolly girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Anyone

[vagrant forum]

State your issue, @night cloak.

@alpine brook, not confirmed officially.

[alpine brook]

ok. got it.
i believe in unofficial news 🐸

[night cloak]

I dint leave the game I had WiFi problem

[vagrant forum]

If you leave matches in ranked arena then you get banned from playing it temporarily.

[polar marsh]

@neon zephyr:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Ok

[light idol]

Sir my Pubg mobile I'd 5131997250 is heacked from Indonesia please give me suggestions, and please quickly recovery my account. because heacker login my account day by day ,and hi wasted my all UC from my Account

[vagrant forum]

Can you still access your game account, @light idol?

[light idol]

This is his profile photo

Mai bas apna account login kar sakta hu or kuch bhi nahi kar sakta

[storm flume]

Please do not use languages other than English, @light idol. Refer to #735483472432594994 for regional communities.

[light idol]

Bro uspe massage send wala options hata hua hai

[wraith brook]

@light idol Use English only

[slender copper]

Hi everyone I got a hacker in live his is streaming and I got a video of him how cloud I give the proof to cheater channel

[light idol]

Ok

[storm flume]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @slender copper:

:white_small_square: http://bit.ly/37Lgfbm

[slender copper]

He is not he is in facebook streaming

[vagrant forum]

Report him on facebook

[glad lintel]

Hello

[slender copper]

Facebook doesn't care about who is hacking

[storm flume]

Hello, @slender copper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[onyx spoke]

Why matchmaking takes so long, I am ace 2 in solo Asia server

Please help

[hot lynx]

If we log in pubg through third party app for the fourth time then

[vagrant forum]

Depends on the number of players playing that particular mode at the given time. Try again later, @onyx spoke.

What do you mean, @hot lynx?

[hot lynx]

Third party pubg login

[vagrant forum]

Gfx?

[hot lynx]

No clone app

[fickle gazelle]

13 words why it says 14 words?

[vagrant forum]

Special characters like the one you are using after your clan name take up more than one character space, @fickle gazelle.

[onyx spoke]

While playing last night it kept on failing to start a match

So I can’t play at night ?

[vagrant forum]

Try playing during the day time, @onyx spoke.

[onyx spoke]

Cause I work in the morning

Oh

[wraith brook]

@hot lynx Clone app illegal

[night cloak]

No clone app
@hot lynx It will give a ban.

[onyx spoke]

Nvm

[night cloak]

Starts from 3 month to 10 year, @hot lynx.

And you're still using that

[wraith brook]

@night cloak clone app gives few minutes also

[vagrant forum]

What do you mean by fourth time, @hot lynx? Have you been banned before?

[night cloak]

IK

[wraith brook]

Then 1day

[hot lynx]

Yes already three now it's for seven days

[wraith brook]

Stop using it simple

[night cloak]

@hot lynx Don't use such software's and nothing we can do about the Ban, only option for you is to do the File Claim.

[forest zinc]

Hi i want to change my country but i can’t can u help me im live iraq 5329524239

[sterile moth]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sterile moth. Remember to read through #faq before asking questions in the support channels.

[sterile moth]

When i login with Facebook it says failed to login

How to fix it

[vagrant forum]

Emulator?

[sterile moth]

@vagrant forum mobile

[night cloak]

How can I report a player ?

[sterile moth]

Plzz help i am unable to play for 2 days

[vagrant forum]

Tried loggin in with a different internet connection, @sterile moth?

[naive summit]

Can i get link to download Beta version? To test new updates and features?

[vagrant forum]

Android, @naive summit?

[naive summit]

Yes Sir.

[vagrant forum]

https://web.gpubgm.com/m/download_android.html

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[sterile moth]

@vagrant forum help bro

[naive summit]

Sir i tried downloading from this but it's not installing. What to do?

[vagrant forum]

Tried loggin in with a different internet connection, @sterile moth?

[sterile moth]

@vagrant forum only wifi bro

[vagrant forum]

@naive summit, are you unable to download or unable to install?

[naive summit]

I downloaded and when i tried to install it showed app not installed.

Unable to Install.

[vagrant forum]

@forest zinc, if you selected Europe as your region when you created the account then the Region/Change Country option won't be available on your account due to European law and restrictions.

[sterile moth]

@vagrant forum help plzz

[vagrant forum]

@sterile moth, please try using a different internet connection or change the DNS for your Wi-Fi.

[mortal wagon]

@naive summit Try to see if the permissions have given to install apps from 3rd party sources.

[naive summit]

It's already given bro. @mortal wagon

[vagrant forum]

@naive summit, Device?

[sterile moth]

@vagrant forum how to change DNS and which dns server

[naive summit]

Samsung galaxy note 8.

@vagrant forum help?

[vagrant forum]

Generic Android instructions:
Open your Settings menu
Go to WiFi
Press and hold your WiFi network and tap on Modify Network.
Once it appears, it should show you two options:
i) Show Password
ii) Show advanced options

Tap on the second option: Show advanced options.
Look for an option called IP Settings. By default this should be on DHCP, tap that, and select Static. Now scroll down.
You should now see your IP address, Gateway etc, fill in the fields with the required information.

  8.Scroll down and you should see a DNS settings option.

  9.Tap on that and enter the following DNS addresses:

     DNS 1 : 8.8.8.8

     DNS 2 : 8.8.4.4

10. Click Save and return to your home screen, @sterile moth.

[mystic gyro]

Support me

[polar marsh]

@mystic gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

@naive summit, I'll get back to you, give me a moment.

[naive summit]

Sure. @Neko

[carmine jay]

Date of 1.0 update ?
Please tell .....

[storm flume]

We currently do not have a specific release date for the upcoming update, @carmine jay. Once we do, we will publish further information in #news.

[vagrant forum]

Do you have developer options enabled, @naive summit?

[naive summit]

Yes.

[vagrant forum]

Turn it off and re-download the app.

[naive summit]

Oh how to trun that off?

[vagrant forum]

Navigate over to the developer options under settings, you should see an option to disable it.

[naive summit]

Got it.

[storm flume]

Hello, @lean coral!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[lean coral]

ID: 5253482519

Ok I will do right now

[naive summit]

Why this kind of name for beta version?

[versed helm]

@lime juniper please dear say vehicle skin will coming in s15 rp level?? rewards

[naive summit]

Aos_ce2 types.

[stone reef]

‫ Hello. My account was hacked on the social networking site that is linked to my account in Bebji and I cannot access my account in Bebji now, knowing that I have a receipt for my last payments in the game in addition to that I have a Values ​​Center account that was linked to the account, but the hacker made a deletion from the account Can you help me and return my account ID 5194716967

[spring zephyr]

@versed helm You can put that in #old, please don't mention community team for that.

[versed helm]

@spring zephyr i have question bro

So i post here

[spring zephyr]

What's the question?

@naive summit If you are downloading the BETA from the correct link, then it's fine.

The name is just different.

[versed helm]

@spring zephyr check dm

[naive summit]

I am downloading it from the link officials have given. @spring zephyr

[spring zephyr]

Then, it's fine.

[stone reef]

‫ Hello. My account was hacked on the social networking site that is linked to my account in Bebji and I cannot access my account in Bebji now, knowing that I have a receipt for my last payments in the game in addition to that I have a Values ​​Center account that was linked to the account, but the hacker made a deletion from the account Can you help me and return my account ID 5194716967

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @stone reef. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[naive summit]

@spring zephyr Please help me like it's not installing yaa.

[vagrant forum]

Still not working?

[spring zephyr]

@naive summit You are downloading the BETA from this link right? https://web.gpubgm.com/m/download_android.html

[naive summit]

Yes Sir.

[spring zephyr]

Can you explain your issue in detail?

[naive summit]

When i am trying to Install it says App not installed.

[vagrant forum]

Did you try it after doing what I suggested?

[naive summit]

Neko asked me to turn off developers option and so i did. Still not working.

Yes bro i did that.

[versed helm]

@naive summit make sure you have 7gb+ free storage in your internal storage otherwise it will not staging app

[naive summit]

Ohhhhh

[pearl blade]

How to finish "open 4 air drops" Mission in week 8

[stone reef]

‫ Hello. My account was hacked on the social networking site that is linked to my account in Bebji and I cannot access my account in Bebji now, knowing that I have a receipt for my last payments in the game in addition to that I have a Values ​​Center account that was linked to the account, but the hacker made a deletion from the account Can you help me and return my account ID 5194716967

[pearl blade]

It isn't opening air drop mission for sure, I've opened a lot of them and it's always 1/4

[vale kraken]

bro i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vale kraken. Remember to read through #faq before asking questions in the support channels.

[vagrant forum]

Be the first one to open them, @pearl blade.

[vale kraken]

yesterday i was playing at 4:50 am and then a solo player came and killed me with one shot and finished my squad and the enemy was 800 metres away

[spring zephyr]

@stone reef Check out #faq 2.8 instead of spamming the same message in here.

[vagrant forum]

It won't count if someone else already opened it before you.

[storm flume]

Hello, @vale kraken!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[last torrent]

Hello

[polar marsh]

@proud harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[last torrent]

I have problem with my account is there anyone here to help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @last torrent. Remember to read through #faq before asking questions in the support channels.

[pearl blade]

Be the first one to open them, @pearl blade.
@vagrant forum alright, thanks

[dark pond]

How to get glacier skin

[reef wagon]

Hello i need beta for iOS

[vagrant forum]

https://web.gpubgm.com/m/download.html, @reef wagon

[dry walrus]

Hi guys can i get the pubg mobile lite download thanks

[reef wagon]

@vagrant forum thanks

[sand roost]

has the NA server been fixed from last night?

[spring zephyr]

@sand roost Yes, you can play now.

[sand roost]

ok

thanks

[spring zephyr]

@dry walrus You can find it on Playstore

[dry walrus]

@spring zephyr please respons to my request. I need pubg mobile lite fownload

@spring zephyr i cant find on playstore

[spring zephyr]

Your region?

[wispy saddle]

I'm not able to log into my account

[dry walrus]

@spring zephyr Pakistan

@wispy saddle update your game silly

[spring zephyr]

@dry walrusJust search PUBG MOBILE LITE on playstore.

[dry walrus]

@spring zephyr i did but nothing shows up

[spring zephyr]

You are using Android right?

[wispy saddle]

Have downloaded 3-4 times from playstore

[dry walrus]

@spring zephyr

[spring zephyr]

@wispy saddle You will have to wait for an update, you contact contact in-game customer service for further info.

[dry walrus]

@spring zephyr help me please

[wispy saddle]

Did contact the cc.... Bt it's not of any help

[spring zephyr]

@dry walrus https://play.google.com/store/apps/details?id=com.tencent.iglite&hl=en_IN
Try this.

[wispy saddle]

😱😱😱

[dry walrus]

@spring zephyr

[wispy saddle]

Don't say something so scary 😱

[spring zephyr]

@dry walrus I think you got the answer.

[storm flume]

You can contact the customer service via the game settings, @wispy saddle. Refer to subpoint 5.3 in #faq for further instructions.

[dry walrus]

@spring zephyr but my friend has pubg mobile lite in same country. Pleas Please help

[versed helm]

@dry walrus i think your phone not support or your country removed

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[dry walrus]

@versed helm @versed helm is there a apk download from google chrome

[night cloak]

@dry walrus where do you live if possible to say?

[dry walrus]

@night cloak pakistan

[versed helm]

@dry walrus yes

@spring zephyr can i share link here?

[dry walrus]

@versed helm send me the apk version pleade

[heavy vortex]

We provide support only for the global English version of PUBG MOBILE here.

[spring zephyr]

Take it to DMs

[wispy saddle]

@storm flume tried it

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[vagrant forum]

Wait till the next update, @wispy saddle.

[night cloak]

@dry walrus PUBGM is not available in Pakistan.

[wispy saddle]

@vagrant forum ok bro❤️

[spring zephyr]

@night cloak FYI, it's unbanned now.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sacred solar]

help me bro

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sacred solar. Remember to read through #faq before asking questions in the support channels.

[sacred solar]

my account was stolen pubg

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @sacred solar. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[dry walrus]

Guys i have 1 more seriuos problem. 2 montha ago someone hacked into my accound with my Facebook Email and Password. I dont have anything else linked to my account besides Facebook and Gooogle play services. It says in my game to unlink FB i need to have google play linked more than 21 days. I changed all my passwords from facebook but they guy can still acces my account (5198017460). I really need help because he spend a total of 4,820 UC already from my account. Is there anyway to reclaim my pubg account?

I am debating if i should unlink facebook and only have google play. But will that remove all my datam

[naive summit]

@vagrant forum thanks for the help the beta version has been installed. But the only question now i have is will i not be getting extreme FPS? Ever on my Samsung galaxy note 8?

[vagrant forum]

If you didn't have that previously then most likely that's a no, @naive summit.

[naive summit]

@vagrant forum is it okay to use GFX tool to make my FPS better?

[storm flume]

Use of unauthorized third-party software or methods, @naive summit, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

You can contact the customer service via the game settings, @dry walrus. Refer to subpoint 5.3 in #faq for further instructions.

[naive summit]

Oh Alright.

[dry walrus]

I alreary did cc but not work

[naive summit]

Please help me to get 60 Fps. Haha

[spring zephyr]

Get a better device.

[vagrant forum]

@dry walrus, enable two-factor authentication for your facebook account and see if that works. If not then contact the in-game customer service and ask to unlink the facebook account since you won't be able to do it yourself as the process takes 7 days to complete and gets cancelled if the account is logged in with the facebook during the 7 day time period.

[sacred solar]

hello
my account was hacked in 14 th September 2020 and this account was linked fb and hacker will be hack my account and fb id my pubg id 5198323853 my id linked another facebook id pls help me

[naive summit]

When i purchased NOTE 8. I thought that it is going to be the best device. But now it's like i don't even get proper FPS.

[storm flume]

You can contact the customer service via the game settings, @sacred solar. Refer to subpoint 5.3 in #faq for further instructions.

[sacred solar]

sorry guys 14 aug

[dry walrus]

@vagrant forum Im not really getting help from the in game costomer service and my 2 factor is enabled

@vagrant forum how do i get my UC back because hacker stole it

[spring zephyr]

Contact in-game customer service regarding this.

Only they can help you with this.

[dry walrus]

Okay i will try

[vagrant forum]

The Discord staff unfortunately cannot assist you with account related issues, @dry walrus. You will need to rely on the in-game customer support for that. Try contacting them again. Here's an example :

[night cloak]

This is nothing important but the fastest win in Livik is 8 minutes 37 seconds correct?

[polar marsh]

@full lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

That is correct, @night cloak.

[night cloak]

Hehe boi

[dry walrus]

@vagrant forum i have 1 account linked to my pubg

[quasi nebula]

What is this can you tell me

[vagrant forum]

Actually, my bad. This is the correct one, @night cloak.

[night cloak]

RIP thanks for the help tho

[quasi nebula]

Anyone tell me what is this

[spring zephyr]

@quasi nebula Patiently wait for their response now.

[quasi nebula]

@spring zephyr what is this dude I give every information now what patients

[slim knot]

If a device gets 25 fps then after 1.0 new era how much fps does my phone gets @spring zephyr

[spring zephyr]

@quasi nebula You will have to wait, it will take at least 30 days to recover your account.

[quasi nebula]

But they end conversation now how do I know

[night cloak]

@spring zephyr enemies and teammates as well as teammate and enemy name doesnt show
is this a bug in game?

[spring zephyr]

@slim knot Same, if your device doesn't support higher FPS.

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[slim knot]

@spring zephyr if device support higher fps then

[night cloak]

@storm flume ik that -_- i was asking thats happening to anyone in mobile devices

[spring zephyr]

@night cloak Haven't seen anyone reporting that, it would be better if you will put that in #old with a video or screenshot of it happening.

[night cloak]

👍

already three people reported there

[graceful kelp]

@lime juniper @vital sluice @celest shadow
I cant even find proper Asian Server today, in Asia ping is more than 200, all i can find is Thailand / Indonesia / Vietnam lobby with very high ping.
You guys say, Pakistan's Server is in Asia, but cant even give us separate lobby, at least give us lobby which belongs to bangladesh, india / nepal, sri lanka.

[quasi nebula]

@spring zephyr bro they end the conversation now how do I know

[slim knot]

if my device support higher fps then how much more fps can my device get

[spring zephyr]

@quasi nebula Just wait patiently for their response.

[quasi nebula]

Ok

[spring zephyr]

@graceful kelp You don't have to mention community team for that.

[celest shadow]

@slim knot, that would depend on your device's performance/processor.

[graceful kelp]

We have been asking this for so long, and there isnt any satisfactory response, you guys isnt doing anything for us. Its really frustrating.

[spring zephyr]

@graceful kelp Maybe cause there are less players playing at that time, try again after some time. If it's the same, then you will have to ask your ISP for an IP reset.

[sleek inlet]

hi there i have a probleme

[polar marsh]

@sleek inlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @vale storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

5515133413 Hacker I'd aim bot and position

[wraith brook]

@night cloak Message above urs ^^^

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sterile obsidian]

Put the follow button in the #matches on Pubji Mobile so that we can follow

[polar marsh]

@vast plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heavy ice]

Hi there, why does Vietnam get their own version of PUBGM?

[rough estuary]

Никнейм:HACKERĒĒĒĒ
Игровое ID:6984382819
Читы:Wall Hack, Magic Bullet

[spring zephyr]

@rough estuary English please.

[storm flume]

Use #activities to look for other PUBG MOBILE players, @grim forum.

[rough estuary]

Name:HACKERĒĒĒĒ
ID:6984382819
Cheat:Wall Hack, Magic Bullet

[pallid oracle]

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 07-19-2030 09:22:00 Customer support E- mail - [e-mail]" And then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- Pubg Id 5142269606
Nickname- ONEZERO X

[polar marsh]

@pallid oracle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @rough estuary!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[bronze lichen]

Hey @polar marsh I’m not able to download Pubgm beta 1.0 on my IOS device. Why is this happening so?

[loud zinc]

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 07-19-2030 09:22:00 Customer support E- mail - [e-mail]" And then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- Pubg Id 5812673245
Nickname- B4xxÎMRÃÑ

[polar marsh]

@loud zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[jagged lark]

I’m having a joystick bug where I either stop moving and my screen bugs out with it here and there, my iPhone 11 is also new

[hard ridge]

need pubg bot my server

[night cloak]

Is it possible to get rp 100 without the elite pass plus?

[jagged lark]

Is it possible to get rp 100 without the elite pass plus?
@night cloak yes, you wouldn’t get the extra rewards

[night cloak]

Ok

In like rp 85 or 86 and I don't think it's possible lol

Do you go up 10 rp every week?

[jagged lark]

Do you go up 10 rp every week?
@night cloak yeah

I mean, now that I think about it, it seems like you won’t hit 100 😭

[stone reef]

Please help me. I lost my account and want the account, and I have shipping bills, ownership of my account

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @stone reef. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[stone reef]

Please help me. I lost my account and want the account, and I have shipping bills, ownership of my account

Please help me. I lost my account and want the account, and I have shipping bills, ownership of my account

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @stone reef. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vague socket]

I am facing low damage in every gun. Is it possible ? Plz reply ..🔥🔥

[polar marsh]

@knotty saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[balmy lotus]

cant see enemy and my teammate anyone can help ?

or i have to wait for update

[night cloak]

Is that on mobile or Emulator, @balmy lotus ??

[balmy lotus]

emultor sir

same problem in mobile also

[storm flume]

You can now access #emulator-chat and #emulator-support, @balmy lotus. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@vague socket Check if you're lagging while playing the game or not, it might be cause of your phone, poor internet connection, high ping, etc.

[balmy lotus]

ping is 20

[vague socket]

@night cloak Thank uu for this information

[night cloak]

@balmy lotus please update your emulator and in mobile try doing a routine repair.

[frosty jetty]

I’ve been trying to change back my country/region to Jamaica for the longest while and it always gives me “parameter error”. I’ve waited 60 days and it still would not change. Please help because the ingame help does nothing.

[balmy lotus]

i repaired uninstalled repaired did everything nothing happing

[sick shale]

@frosty jetty Contact customer service

[frosty jetty]

I did that in game!

[tender cargo]

how to recovery controls of pubg when reinstall pubg

[frosty jetty]

@tender cargo did you save them to the cloud?

[rugged kelp]

hi can i link my discord account with pubg mobile?

[frosty jetty]

@rugged kelp as in to login? I don’t think that is possible

[raw hollow]

I’ve been trying to change back my country/region to Jamaica for the longest while and it always gives me “parameter error”. I’ve waited 60 days and it still would not change. Please help because the ingame help does nothing.
@frosty jetty same

[celest shadow]

You cannot do that, @rugged kelp.

[rugged kelp]

👍

[celest shadow]

You can use your other social media accounts instead such as Facebook, Twitter or Game Center, @rugged kelp.

@raw hollow @frosty jetty, kindly send a detailed description of your issue in #old.

[hardy quartz]

Someone has hacked my account and tries to unlink my social media accounts but he fails and luckily i can still log back in i need help asap before i loose my account my account id is: 5133904603
Best regards❤️

[storm flume]

You can contact the customer service via the game settings, @hardy quartz. Refer to subpoint 5.3 in #faq for further instructions.

[hardy quartz]

Game settings never helps i need some actual person to understand my situation thanks

[spring zephyr]

@hardy quartz Only in-game customer service can help you with account related issues.
Try following this -

[polar marsh]

@hardy quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tender cargo]

@frosty jetty yes but it will cleard

[frosty jetty]

@tender cargo there should be an option to apply from cloud

[tepid rock]

My game won't work its not letting me into a match I've been waiting for 4 minutes

[acoustic ore]

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 07-19-2030 09:22:00 Customer support E- mail - [e-mail]" And then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- Pubg Id 5142269606
Nickname- ONEZERO X

[tepid rock]

I bet yku were hacking man

[acoustic ore]

No bro

[polar marsh]

@acoustic ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rugged spire]

can anyone help

[urban wraith]

Clearing cache of pubg mobile doe's what?

[frigid depot]

Is there some issues with frame rate in some device lately ?

It was fine earlier .

[smoky iris]

I have a problem and I need help

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @floral kayak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@frigid depot yo! I'm having same problems today

[untold matrix]

@rugged spire state your issue

[night cloak]

@untold matrix are asian servers bugged or something?

Sudden frame drops today idk what happened

@tepid rock screenshot ?

[untold matrix]

@night cloak You can report bugs and give feedbacks in #old . Devs check it regularly

[night cloak]

@smoky iris send a message of that in English.

[tepid rock]

@night cloak for what

[night cloak]

My game won't work its not letting me into a match I've been waiting for 4 minutes
@tepid rock

[tawny elm]

I'm having a problem with match making it taking forever anyone know why?

[polar marsh]

@leaden dawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blissful kelp]

Is there any vechile skin in season 15

[spring zephyr]

¯_(ツ)_/¯

@tawny elm Maybe there are just less players playing at this moment.

[raw seal]

My offer zone didn't load help me

[frigid depot]

@night cloak it started few days ago in EU and i noticed it usually in the afternoon and evening

[rustic sentinel]

What should i reply to them?

What additional details?

[frigid depot]

@spring zephyr are pubg dev working on frame rate or something?

[rustic sentinel]

Please help

[frigid depot]

I had a new phone and just want to make sure it is the game not my phone

[spring zephyr]

@frigid depot I think you should check this message https://discordapp.com/channels/393088095840370689/481197473403240451/747580462062501979

[novel bobcat]

IOS is crashing

[spring zephyr]

@rustic sentinel Follow this

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @novel bobcat. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[frigid depot]

@spring zephyr dont get it

[night cloak]

You asked if devs were working on it. The message attached shows they’re working on it.

[frigid depot]

Aha.

Thsnks

[glossy haven]

Ping problem on Asia server

[storm flume]

Please refer to this channel's pinned messages for further information, @glossy haven:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[silent yoke]

I got the game 6 hours ago,this happened,I wait 6 hours and it's not gone,Can some one please help me?

[night cloak]

@silent yoke that won’t take 6 hours. Try again on the 8th of September when the games been re optimised.

[silent yoke]

Ok thanks@YouTube・Viasy#5275

[shy mist]

I don't know how much happy I'm to see infection mode back in Next Season..😁😁

[polar marsh]

@warm badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shy mist]

Does sucessful report in #cheater-reports add to my achievements? 😁😂

[spring zephyr]

@shy mist No.

[shy mist]

Y bro after 2 yrs my report is successful
I should get MARSHAL title now.... Atleast u guys must be grateful we helped sweeping trash out

[polar marsh]

@quartz nova:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@marble canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lilac tapir]

Why is this message coming i never used any harmful language etc or spam anyone

[sick shale]

Contact customer service

[lilac tapir]

@sick shale i tried dude there is no option to mention this issue ticket closes automatically

[violet mist]

When is the pubg mobile 1.0 update coming?

[sick shale]

8th of September

[violet mist]

on my birthday 🙂

thanks

[sick shale]

@lilac tapir Try again and take screenshot

[polar marsh]

@azure fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lilac tapir]

@sick shale tried quite a few times

[sick shale]

@lilac tapir it will be unlocked tomorrow anyways

[lilac tapir]

Yes but I wanna know what causes this

[velvet quartz]

No love for the Black Shark?

[sick shale]

Have you used special characters in chat?

[lilac tapir]

I don't remember maybe

[sick shale]

This is the reason I think.

I'm not sure, but try to find out when it happens again

[polar marsh]

@lilac tapir:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wind glacier]

Hi, I reported to a player who was cheating but I didn't get any response

[storm flume]

Hello, @wind glacier!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[smoky imp]

If i already reached Ace in this season, and at the end it season my rank is diamond, my new season reward will be ace reward or diamond?

[sick shale]

You will get rewards of the highest rank you reached.

So Ace rewards, yes

[tawny elm]

Gb

[polar marsh]

@proud bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

Still that ping issues they didn’t replied me

[sonic marsh]

guys did crew challenge of this season ended?

[cyan cairn]

How can I officialy connected with PUBG Mobile and tencent For grow up better community in Bangladesh,?@polar marsh

@storm flume are u here?

[night cloak]

@sonic marsh connect in what way ?

@night cloak which server are you?

Middle East

@sonic marsh yes it has. Should be here next season after pmco keep an eye on pubgm twitter page.

[sonic marsh]

wdym @night cloak

. I wait for it every season

it never come

[sick shale]

@sonic marsh there was no crew challenge in this season...

[sonic marsh]

oh why

[night cloak]

@نوまرحمة#2672 please share a screenshot of the message in English.

[storm flume]

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

[reef fulcrum]

Why is this #cheater-reports not open yet?

[night cloak]

@reef fulcrum should be open next Monday.

[reef fulcrum]

Why I have been waiting for so long

[night cloak]

Just a little longer 😉

[reef fulcrum]

😩 🤦‍♀️

[dry walrus]

Guys ban this cheater i saw him automatic headshot all oponents. We were on same team and he had 17 kills headshot only. This is a new account he made because the old account was banned. Guys please report him and ban him. The game is getting boring with so many hackers.

[storm flume]

Hello, @dry walrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[celest shadow]

@upbeat spade, use #media instead.

[upbeat spade]

Sorry @celest shadow

[manic siren]

Why is queue time so long for ranked arena if 100+ in queue? You just need 8 for a match.

[polar marsh]

@cold meadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow wasp]

I would like to unlink my email because it seems to have been hacked, i already have more than one social media platforms linked

[granite vale]

Can any one help

[hollow wasp]

I sent many emails but no reply

[granite vale]

My account is hacked

????

[hollow wasp]

They just don't reply!

My email is hacked

[granite vale]

Me 2

Go pubg cs

[polar marsh]

@dreamy urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[umbral canyon]

can i upload video that i recorded for a cheater here ?

[dull cove]

@umbral canyon Not here.. On #cheater-reports

[umbral canyon]

@umbral canyon Not here.. On #cheater-reports
@dull cove its closed for along time , is there any faster way to report and have quick results ?

i really cant be happy when killed by cheater and let him having fun all the time

[night cloak]

@umbral canyon Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

#cheater-reports should be open upcoming Monday.

[umbral canyon]

@umbral canyon Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
@night cloak cool thnx

[hollow wasp]

How can i email the support team, the in game support is useless

[night cloak]

@hollow wasp what’s your issue.

The email is used for general query’s, pretty much discord but on a email.

[hollow wasp]

I sent an email to [e-mail] but keeps telling me to use in game support

My email account linked to the game has been hacked

My account is linked to two other social media platforms

[night cloak]

Only in game support can help you. Also emails cannot be unlinked at the moment.

[hollow wasp]

But the in game support once I select "no didn't help me" it just stops there

[night cloak]

Emails cannot be unlinked at the moment.

[umbral canyon]

i have a suggestion

[alpine gulch]

hi
I want an administrator for the company. I will streamer

There are many cheaters in broadcast
I want a solution to this problem

[night cloak]

@alpine gulch how may I help you.

[polar marsh]

@alpine gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow wasp]

I wonder @night cloak are you an admin?

[night cloak]

@umbral canyon please post your suggestions via #old 👍

@hollow wasp I am not a admin please state your issue.

@alpine gulch YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, :

▫️ http://bit.ly/37Lgfbm

Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[hollow wasp]

Then why do you reply like you are

[grim eagle]

Please help in the last 2 days to much time to join a game and my ping is so high but my internet is good idk why

[night cloak]

@grim eagle please refer to the last pinned message in this channel.

[grim eagle]

Where

[night cloak]

@hollow wasp why do you need to contact a admin, the channels description says community support.

[umbral canyon]

@umbral canyon please post your suggestions via #old 👍
@night cloak it is not actually a bug , there is too many cheaters in the game + there is too many people ready to record them and help the game to ban them , what if the admins here make a new channel for this purpose and increase the moderators in this channel , so it can be opened 24 hours 7 days week ??

[night cloak]

@umbral canyon suggestions are welcomed in #old as to why it has the “feedback” in the Chanel name.

@umbral canyon also for server suggestions please state them in #discord for a admin to review.

Please refer to this channel's pinned messages for further information, @grim eagle

▫️ Android: Click on the channel name and select Pins located at the top.
▫️ iOS: Click on the channel name and select Pinned Messages located at the bottom.
▫️ PC: Click on the pin icon located in the top-right of the channel.

[umbral canyon]

@umbral canyon also for server suggestions please state them in #discord for a admin to review.
@night cloak i must mention admin in my post there ?

[night cloak]

No they read the channel daily they’ll reply to you sooner or later.

[umbral canyon]

No they read the channel daily they’ll reply to you sooner or later.
@night cloak okay thank you

[grim eagle]

Bro i have another question please before too days when i start it start fast but now idk what happened in livik solo

[simple oyster]

I've been getting my connection termination for a data error and have no idea how to fix it can someone help me

[night cloak]

Can you try explain that a-little more clearly.

@simple oyster please refer to #faq subpoint 4.11.

[rugged phoenix]

room 5725006

[night cloak]

@rugged phoenix please use #matches.

[hollow wasp]

@umbral canyon suggestions are welcomed in #old as to why it has the “feedback” in the Chanel name.
@night cloak exactly the reply an admin should give

You're not supporting

Btw

Just arguing

I don't think such replies are helping, sure didn't help me

[night cloak]

@hollow wasp do you need assistance ? If not please move to a discussion channel. #pubg-mobile & #chat.

[grim eagle]

So im playing for comando in livik solo and my tier is platnium when i start i get into a game fast but when my ping got high it tell me the estimated time 14s but it takes 3m to start

[hollow wasp]

So please you either give a proper reply or just don't reply

@hollow wasp do you need assistance ? If not please move to a discussion channel. #pubg-mobile & #chat.
@night cloak if you're not the admin .. don't tell me what to do

K?

[night cloak]

@grim eagle are you playing TPP or FPP?

[grim eagle]

@hollow wasp bro who are you

[hollow wasp]

I want an admin to explain my issue

[grim eagle]

I play tpp

[umbral canyon]

actually i am very disappointed , i reported a cheater before via this link "http://cheater-report.pubgm.cc/" for more than one month with 100% evidence of cheating , and he didn't get ban till this time

[hollow wasp]

Not someone looking for a fight

[grim eagle]

@hollow wasp hes helping us can you please go

[night cloak]

Due to the COVID-19 crisis, support agents are unable to work or are now having to work from home, so wait times may be longer than usual. @umbral canyon.

[polar marsh]

@hollow wasp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grim eagle]

@night cloak tpp

[night cloak]

@grim eagle it’s just the wait times means that the servers don’t have as many people playing at the moment.

[grim eagle]

But i have my friends they join a game real fast

Like i wait do much and they play and I haven’t started

[night cloak]

They would’ve got into another match. Livik can only fit 52 people in.

[polar marsh]

@echo locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rough lance]

This was a scrim last night that had to be canceled because everyone was lagging... horror movie style lag where vehicles act demon possessed.. is there an explanation for this?? Tdms barely matched.. training grounds didnt even match... whats going on... its never been this bad

[night cloak]

@rough lance the teams aware of the issue and it is solved now no explanation

[onyx spoke]

Why so long BUG-G Mobile

[night cloak]

@onyx spoke it’s just a estimate time.

[onyx spoke]

But still not starting 😅

19 minutes now 😂

[wraith epoch]

#rank

Heey

[vagrant forum]

?

[polar marsh]

@cobalt oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

His id

In the screen shots

[vagrant forum]

Report him in-game since the Discord staff cannot do anything about it. It's their own personal behavior.

[night cloak]

I reported

[warm idol]

Neko can i DM you? 🙌🏻

[night cloak]

But he killed me with the car

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm idol]

@vagrant forum i need help if can you let me DM you🙌🏻

[vagrant forum]

What's the issue, @warm idol?

[warm idol]

A big one but i need help fast cuz tomorrow i our last hope @vagrant forum

[buoyant drum]

can I talk with support in private messages?

[warm idol]

If you can i will DM and explain @vagrant forum ❤️

[vagrant forum]

Opened DMs.

[polar marsh]

@buoyant drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@weak forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine gulch]

hi

[low jungle]

PUBG

PUBG Mobile Company My Account Why show us to play ID 5251863503 🥺

[wraith brook]

@low jungle What do u mean ?

[polar marsh]

@low jungle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[true latch]

This leaderboard is full of Saudi hackers that have been playing from season 5

And probably will never be banned

[polar marsh]

@true latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Can I report a hacker here

[brittle onyx]

Why don't you just ban a hacker when there is evidence and screenshots isn't it obvious ? He has over 9 k/d with 70% headshot accuracy " wHeN oUr ChEaT dEtEcTiOn sYsTeM DeTeCtS sUsPeCiOuS AcTiViTY " there is no cheat detection system because people are playing with those stats since season 5

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[calm kelp]

Who can I report someone here

@potent shuttle he is cheater he was playing on my PUBG account and change my flag

[limpid socket]

@potent shuttle he is cheater he was playing on my PUBG account and change my flag
@calm kelp contact customer support through #faq 5.3

And change your soical media account passwords

[neat plank]

Yo why does this keep on happening to me

[calm kelp]

Yes he connect Twitter to my account

[neat plank]

Can you watch it plzz

[polar marsh]

@neat plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[calm kelp]

@limpid socket who can I disconnect his Twitter out of my account

How

[vagrant forum]

Contact the in-game customer support, @calm kelp.

[limpid socket]

Yes, ask customer support and they will do it.

[calm kelp]

Ooh thx Dora and neko😘😘

[radiant sand]

my frnd bought prime plus yesterday but still he didnt get that reward

what to do

now

[storm flume]

You can contact the customer service via the game settings, @radiant sand. Refer to subpoint 5.3 in #faq for further instructions.