#questions | PUBG MOBILE | Page 1000

night cloak Aug 26, 2020, 6:40 PM

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Beta pubg shows please update to the newest version

storm flumeBOT Aug 26, 2020, 6:40 PM

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Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

keen bay Aug 26, 2020, 6:41 PM

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@alpine brook no m not i was only connected to my fb account but I have purchased my uc with my phone number will that work
Coz I never know this will happen

spring zephyr Aug 26, 2020, 6:42 PM

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You totally ignored my message. GWmiyanoDead

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If you have lost access to a social media account that is linked to you game account, PUBG MOBILE is unable to assist in recovering said access.

keen bay Aug 26, 2020, 6:44 PM

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@spring zephyr what should i do then please they have to assist me because fb is not answering to anyone it has happen with thousands of people in the last 2 months and there customer service is not working what should i do I have all the proves that the id is mine

alpine brook Aug 26, 2020, 6:44 PM

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There is no option other than recovering your fb id (appeal to facebook to enable fb id)

spring zephyr Aug 26, 2020, 6:44 PM

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The only way to recover your PUBGM account is to recover your social media acccount.

polar marshBOT Aug 26, 2020, 6:47 PM

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@gleaming goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen bay Aug 26, 2020, 6:47 PM

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But it has completely disabled my account which I have been using from past 13 years how could they do this to me and believe me or not m not worried about my fb id at all just worried about my pubg id i have given so much time and efforts to this game please there will something which can help me please i can give any proof id my number which I used to buy my uc my other guest acc my clan info anything

polar marshBOT Aug 26, 2020, 6:47 PM

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@severe oak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen bay Aug 26, 2020, 6:47 PM

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@spring zephyr But it has completely disabled my account which I have been using from past 13 years how could they do this to me and believe me or not m not worried about my fb id at all just worried about my pubg id i have given so much time and efforts to this game please there will something which can help me please i can give any proof id my number which I used to buy my uc my other guest acc my clan info anything

spring zephyr Aug 26, 2020, 6:48 PM

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If you have lost your social media account, then you can't recover your PUBGM account.

keen bay Aug 26, 2020, 6:50 PM

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@spring zephyr don't say that because I don't know what will happen to my fb acc they are not answering at all to anyone u guys can check on YouTube also sp many people having same problem

Guys if pubg need my Current id any type of id m ready to give or if there is any way to link my account to another social i can do it

storm flumeBOT Aug 26, 2020, 6:50 PM

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Please refer to subpoint 2.8 in #faq for further information, @keen bay. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

alpine brook Aug 26, 2020, 6:50 PM

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pubgm give you option to link 2 id, you didn’t used it.
you can't even make secured your own fb id.
now pubgm team also unable to help you.

keen bay Aug 26, 2020, 6:52 PM

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@alpine brook how do I know that I have to linked my id to 2 different linked

And if fb is doing this it that my fault ?

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@storm flume m trying to message on this acc but its saying m not able to chat there

alpine brook Aug 26, 2020, 6:53 PM

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@storm flume is a bot 😑

keen bay Aug 26, 2020, 6:53 PM

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@alpine brook dude help me plz 😩

spring zephyr Aug 26, 2020, 6:54 PM

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Already answered you, please move to a discussion channel now.

alpine brook Aug 26, 2020, 6:54 PM

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no-one can help you now.
appeal to Facebook to give back your fb id.

night cloak Aug 26, 2020, 6:59 PM

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When will be pubg beta updated

storm flumeBOT Aug 26, 2020, 6:59 PM

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Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

tiny crow Aug 26, 2020, 7:07 PM

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Can't buy anything from bonuse challenge shop till 1month

obsidian lantern Aug 26, 2020, 7:08 PM

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what does a bonus challenge volcher do??

night cloak Aug 26, 2020, 7:09 PM

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@tiny crow if you require further assistance please ask in PUBGM India you can find the server link via #735483472432594994.

📎 image0.jpg

heavy basin Aug 26, 2020, 7:12 PM

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I want send video link for admins

night cloak Aug 26, 2020, 7:12 PM

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@heavy basin Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

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Admins here cannot do anything towards hackers please report them yourself.

heavy basin Aug 26, 2020, 7:13 PM

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I know i want the admin sharing the link in channel

night cloak Aug 26, 2020, 7:13 PM

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What link are you referring to?

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You can use the one provided above to report hackers with video evidence.

shy mist Aug 26, 2020, 7:14 PM

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How to complete achievement GUNCRAFT FIREARM?

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@heavy basin u can dm me video I'll post behalf

heavy basin Aug 26, 2020, 7:14 PM

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Thanks

night cloak Aug 26, 2020, 7:18 PM

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How to complete achievement GUNCRAFT FIREARM?
@shy mist Afaik there is only one guncraft related achievement and it's called "Do it yourself" You need to kill X people with a Guncraft weapon (S12K or SCAR-L if u got it)

shy mist Aug 26, 2020, 7:18 PM

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Yeah bro Thanks@night cloak

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Does it have to be AR only?

night cloak Aug 26, 2020, 7:19 PM

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Nope. It has to be a Guncraft weapon

shy mist Aug 26, 2020, 7:20 PM

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What are those ? Please mention

night cloak Aug 26, 2020, 7:20 PM

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Every guncraft weapon got that little "DIY" icon in the top right corner.

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📎 Screenshot_20200826-211949_PUBG_MOBILE.jpg

shy mist Aug 26, 2020, 7:20 PM

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Woah okay cool
.I understood bro.Thanks a lot 🙏🏻👍🏻

night cloak Aug 26, 2020, 7:21 PM

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If you don't have any guncraft weapons you will need to spin those out. You can spin unlimited times, the first one on that day is 10 UC, the rest is 60. If you spin x10 you can spin for 540 instead of 600 UC.

shy mist Aug 26, 2020, 7:22 PM

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Yes I got that ..Ur help is appreciated..Have a good day❤️

warped parcel Aug 26, 2020, 7:34 PM

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Beta support?

night cloak Aug 26, 2020, 7:38 PM

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@warped parcel please refer to the pinned messages of this channel.

warped parcel Aug 26, 2020, 7:42 PM

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Ok, sorry

polar marshBOT Aug 26, 2020, 7:44 PM

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@broken rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

viscid python Aug 26, 2020, 7:54 PM

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📎 Screenshot_-_PUBG_MOBILE.jpg

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Please solve the problem that the account is signed in with a newer versionid5175371039

woeful elm Aug 26, 2020, 7:55 PM

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refer to #faq subpoint 5.3 @viscid python

main arrow Aug 26, 2020, 8:04 PM

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Hello

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I need help please

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Today I got a ban on my account twice in a row on the same day, but I did not use any kind of cheating and I want to know what caused that. Why is my account blocked when I did not use cheating
Please respond to my inquiry because I am wronged in this case

polar marshBOT Aug 26, 2020, 8:07 PM

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@burnt latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

main arrow Aug 26, 2020, 8:08 PM

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I didn’t use any kind of cheating

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And ban me tow times today

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U can see my id ?

polar marshBOT Aug 26, 2020, 8:10 PM

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@main arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

prime flax Aug 26, 2020, 8:14 PM

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Hi

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When will pupg beta will start the server to open?

📎 Screenshot_20200826_215207_com.tencent.igce.jpg

split fern Aug 26, 2020, 8:21 PM

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There is new version of beta?. Link when will available beta server

📎 Screenshot_20200827-014941.jpg

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@prime flax same here🧐

prime flax Aug 26, 2020, 8:26 PM

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Ya@split fern

polar marshBOT Aug 26, 2020, 8:26 PM

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@tropic saffron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@prime flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 26, 2020, 8:29 PM

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USERNAME: 33C - he is using an uknown character

glossy rapids Aug 26, 2020, 8:40 PM

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K

night cloak Aug 26, 2020, 8:40 PM

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@night cloak can you provide an user ID and any proof?

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the proof you can see it

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check his profil and see the character

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@prime flax @split fern please refer to the latest pinned message of this channel.

polar marshBOT Aug 26, 2020, 8:50 PM

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@silent pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lucid sky Aug 26, 2020, 9:01 PM

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music channel 2 people talking in native language

regal pond Aug 26, 2020, 9:04 PM

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Hello

lucid sky Aug 26, 2020, 9:04 PM

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yes

night cloak Aug 26, 2020, 9:04 PM

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@lucid sky please use #discord.

rose vale Aug 26, 2020, 9:09 PM

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Anyone know when beta will be working again?

night cloak Aug 26, 2020, 9:12 PM

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@rose vale Refer to the latest pinned message in this channel.

brazen hinge Aug 26, 2020, 9:12 PM

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I have big problem with my Pubg mobile account i need someone help me

woeful elm Aug 26, 2020, 9:13 PM

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what's the issue?

brazen hinge Aug 26, 2020, 9:14 PM

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Actually my account has been hacked and the hacker linked his own social media account to my account and i can’t make unlink to his account @woeful elm

rose vale Aug 26, 2020, 9:14 PM

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@night cloak are you a bot?

brazen hinge Aug 26, 2020, 9:15 PM

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And he still logging when i play @woeful elm

woeful elm Aug 26, 2020, 9:17 PM

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You can try to contact the in-game customer service, @brazen hinge also refer #faq subpoint 5.3

brazen hinge Aug 26, 2020, 9:18 PM

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I contact them

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📎 image0.png

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📎 image0.png

night cloak Aug 26, 2020, 9:19 PM

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@brazen hinge just wait patiently.

woeful elm Aug 26, 2020, 9:19 PM

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Refer #faq 2.8 @brazen hinge

brazen hinge Aug 26, 2020, 9:20 PM

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I’m waiting but I’m afraid if the hacker using cheat in my account

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I reported my account it’s hacked

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Can I suspend my account until the support answer me ? @woeful elm

woeful elm Aug 26, 2020, 9:22 PM

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Can't

brazen hinge Aug 26, 2020, 9:25 PM

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So what i should do if the hacker using cheat in my account? @woeful elm and I contact the hacker and he said he want 10K uc to unlink from my account, and he threat me to use cheats!!

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My account from S1 @woeful elm

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I can give everything any information you want @woeful elm

woeful elm Aug 26, 2020, 9:27 PM

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you need to be patient @brazen hinge there's nothing we can do about it here

brazen hinge Aug 26, 2020, 9:27 PM

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Lead me ? What i should do ? @woeful elm

night cloak Aug 26, 2020, 9:27 PM

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@brazen hinge Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

heavy vortex Aug 26, 2020, 9:27 PM

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With account related issues only in game customer service can help.

night cloak Aug 26, 2020, 9:27 PM

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Please wait patiently and stop spamming here now.

polar marshBOT Aug 26, 2020, 9:30 PM

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@sour badger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

muted cipher Aug 26, 2020, 9:33 PM

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hello anyone there?

night cloak Aug 26, 2020, 9:34 PM

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Yes.

fresh ember Aug 26, 2020, 9:53 PM

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Hello if i add my friend on Twitter can he show on pubg friend list sorry this is keyboard translator i dont speak english i need a answer

glossy sable Aug 26, 2020, 10:01 PM

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No, only Facebook.

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You don't "add" on Twitter, you follow. Follower != friend.

spice hamlet Aug 26, 2020, 10:05 PM

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📎 received_232498321409817.jpeg 📎 received_387408015579911.jpeg 📎 received_334759234390649.jpeg

polar marshBOT Aug 26, 2020, 10:06 PM

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@spice hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

modern crystal Aug 26, 2020, 10:07 PM

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Will we ever get the african server as promised in pubg?

polar marshBOT Aug 26, 2020, 10:09 PM

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@whole estuary:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lime agate Aug 26, 2020, 10:12 PM

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رابط

storm flumeBOT Aug 26, 2020, 10:12 PM

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Please do not use languages other than English, @lime agate. Refer to #735483472432594994 for regional communities.

modern crystal Aug 26, 2020, 10:12 PM

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No answer to my question 💀

ancient carbon Aug 26, 2020, 10:17 PM

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sorry but this is not a game

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in every gameplay there is a cheater's

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what's this

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Tencent have a thousnds of Dev

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and they still don't have a solution for hack

glossy sable Aug 26, 2020, 10:17 PM

#

It has been slowed down due to the international sanitary crisis, @modern crystal.

storm flumeBOT Aug 26, 2020, 10:18 PM

#

Hello, @ancient carbon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

ancient carbon Aug 26, 2020, 10:18 PM

#

also i'm already have

#

contact this company

polar marshBOT Aug 26, 2020, 10:18 PM

#

@ancient carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal python Aug 26, 2020, 10:18 PM

#

I used GFX tool about 4 months ago.,Now I don't use it anymore. Are there any chances of getting my account baň? I just want to make sure before making any Purchases.

storm flumeBOT Aug 26, 2020, 10:18 PM

#

Use of unauthorized third-party software or methods, @vestal python, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vestal python Aug 26, 2020, 10:18 PM

#

Can someone help?

glossy sable Aug 26, 2020, 10:19 PM

#

Uninstall it, reinstall the game.

vestal python Aug 26, 2020, 10:20 PM

#

I have installed it on my new device. I won't get any issues related to baň right?

glossy sable Aug 26, 2020, 10:20 PM

#

Uninstall it.

vestal python Aug 26, 2020, 10:22 PM

#

Uninstalling will fix it?

polar marshBOT Aug 26, 2020, 10:27 PM

#

@supple wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal python Aug 26, 2020, 10:28 PM

#

Is there any way I can contact customer care without getting auto-generated replys?

#

Whenever I try to contact via email they just send auto-generated reply to contact customer support ingame.

keen gazelle Aug 26, 2020, 10:29 PM

#

In-game customer support

vestal python Aug 26, 2020, 10:29 PM

#

Worst customer service ever.

keen gazelle Aug 26, 2020, 10:29 PM

#

That's the only way u gonna get a human reply

vestal python Aug 26, 2020, 10:29 PM

#

Even in ingame support I get FAQ's and Auto replys.

keen gazelle Aug 26, 2020, 10:30 PM

#

It depends of the options u select

night cloak Aug 26, 2020, 10:31 PM

#

@vestal python what’s your issue regarding ?

polar marshBOT Aug 26, 2020, 10:32 PM

#

@vestal python:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pulsar moss Aug 26, 2020, 10:55 PM

#

@olive dove can help me please ?

olive dove Aug 26, 2020, 10:56 PM

#

@pulsar moss sure, how can i help you?

polar marshBOT Aug 26, 2020, 10:57 PM

#

@pulsar moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torn kestrel Aug 26, 2020, 11:46 PM

#

I received a 20 mb or something in-game update yesterday

#

What was that for?

sick shale Aug 26, 2020, 11:50 PM

#

@torn kestrel some security check system improvements and translation mistake corrections,

twin birch Aug 26, 2020, 11:54 PM

#

help me please ?

#

📎 unknown.png

night cloak Aug 26, 2020, 11:55 PM

#

Pubg beta update where

polar marshBOT Aug 27, 2020, 12:03 AM

#

@twin birch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weak ledge Aug 27, 2020, 12:07 AM

#

Is there any chance to get the monarch set, helmet and pan back in the shop?

dreamy urchin Aug 27, 2020, 12:10 AM

#

@sick shale "Tir3ur" here present , was be banned wrongly from the game for 10 years ! I play with him every day, he didn't use any malecious program to cheat or anything in that matter. He uses gameloop, he didn't buy anything from a third-party, or anything in that matter. Please verify that manually, just take a look in his previous seasons or games, his K/D is around 2.74 which is a very normal K/D, he plays with us everyday, and never one person from our team is using any cheat. In the contrary, we are abused every day in several games by cheaters, but in the other hand, our friend here never used a cheat programm or plugin or script. Finally, if you need any proof, like video streams of him playing or something else, just ask me

sick shale Aug 27, 2020, 12:13 AM

#

@dreamy urchin refer to subpoint 2.12 in #faq

clear rover Aug 27, 2020, 12:14 AM

#

We need African servers. We're going against players with 20ms and we have 180 ms. Don't think it's fair. 🙂

sick shale Aug 27, 2020, 12:14 AM

#

@weak ledge You can look up for it?

polar marshBOT Aug 27, 2020, 12:14 AM

#

@charred prairie:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dreamy urchin Aug 27, 2020, 12:16 AM

#

@sick shale Thank you, I understand that. sorry for the bothering

granite vale Aug 27, 2020, 12:16 AM

#

My account is hacked please help me

sick shale Aug 27, 2020, 12:17 AM

#

@dreamy urchin no problem

granite vale Aug 27, 2020, 12:18 AM

#

mohamed seddik#5236

sick shale Aug 27, 2020, 12:19 AM

#

@granite vale Is your account linked to other social media account?

granite vale Aug 27, 2020, 12:21 AM

#

No

#

Yes

#

Sam one is using my account now

#

Someone else is using my account now my account is hacked it was contact connected to Facebook

sick shale Aug 27, 2020, 12:22 AM

#

How is he using it if your fb account is disabled

granite vale Aug 27, 2020, 12:22 AM

#

My account is hacked I’m sure

#

He Hacked my Facebook account

calm kelp Aug 27, 2020, 12:23 AM

#

Is @potent shuttle going be on

sick shale Aug 27, 2020, 12:24 AM

#

@granite vale Contact customer service of Facebook to recover it. Refer to subpoint 2.8 in #faq for more information

calm kelp Aug 27, 2020, 12:25 AM

#

Facebook is recovering my account now

weak ledge Aug 27, 2020, 12:28 AM

#

@sick shale

#

What did you mean by look up?

sick shale Aug 27, 2020, 12:28 AM

#

Search in shop

weak ledge Aug 27, 2020, 12:29 AM

#

Damn bro i just said is it possible to get it back

inner moss Aug 27, 2020, 12:29 AM

#

Need help. I always get damaged or knocked after taking cover

weak ledge Aug 27, 2020, 12:29 AM

#

That means ive checked every corner

#

And didnt find it

inner moss Aug 27, 2020, 12:29 AM

#

I have a ping of average 92-100

#

How to fix this Desync?

sick shale Aug 27, 2020, 12:30 AM

#

Oh there's no information of upcoming items/crates

weak ledge Aug 27, 2020, 12:30 AM

#

Its not a new helmet

#

Its an old

#

Was an event for few days 900uc

#

And its gone

sick shale Aug 27, 2020, 12:30 AM

#

But you can add the items in favorites section and you'll get a notification when they're added

weak ledge Aug 27, 2020, 12:31 AM

#

Because im trying to complete my set

spice lance Aug 27, 2020, 12:31 AM

#

Few days ago i was in india and i bought one outfit with uc and now i came is north america and when i try to use the outfit it shows unusable

weak ledge Aug 27, 2020, 12:31 AM

#

📎 image0.jpg

granite vale Aug 27, 2020, 12:31 AM

#

Can any one help my account is hacked??

sick shale Aug 27, 2020, 12:31 AM

#

@weak ledge no information about it.

weak ledge Aug 27, 2020, 12:32 AM

#

Okey

#

Thank you

sick shale Aug 27, 2020, 12:32 AM

#

@granite vale Read the messages I sent...

spice lance Aug 27, 2020, 12:32 AM

#

Few days ago i was in india and i bought one outfit with uc and now i came is north america and when i try to use the outfit it shows unusable
Help plzzz

#

Help

sand path Aug 27, 2020, 12:35 AM

#

Use it in Asia server @spice lance

spice lance Aug 27, 2020, 12:35 AM

#

How

#

@sand path

sand path Aug 27, 2020, 12:36 AM

#

Which outfit are you referring to?

spice lance Aug 27, 2020, 12:36 AM

#

Nightmare

#

📎 Screenshot_20200826-173752.png

#

@sand path

feral dock Aug 27, 2020, 12:43 AM

#

3rd one today

reef briar Aug 27, 2020, 12:43 AM

#

Guys I need help badly

night cloak Aug 27, 2020, 12:43 AM

#

@feral dock Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

reef briar Aug 27, 2020, 12:44 AM

#

📎 image0.png

night cloak Aug 27, 2020, 12:44 AM

#

State your issue please

reef briar Aug 27, 2020, 12:44 AM

#

I keep getting this every game I play

polar marshBOT Aug 27, 2020, 12:44 AM

#

@reef briar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Aug 27, 2020, 12:44 AM

#

Refer to #faq subpoint. 4.11 @reef briar

#

@reef briar read my message above it should fix your issue please do not message me about it.

granite vale Aug 27, 2020, 12:46 AM

#

My account is hacked please please help me

night cloak Aug 27, 2020, 12:46 AM

#

@granite vale can you still access your account ?

granite vale Aug 27, 2020, 12:47 AM

#

No

#

Someone else is using my account now

midnight anchor Aug 27, 2020, 12:47 AM

#

Hello Pubg . . .
It is been a several months that I and my team have a rough time playing pubg mobile , because of cheaters & hackers . What I noticed form these monthes till now pubg dose not have that promising anti cheat . For instance I knew a friend some days ago who is using a sharp shooter hacking tool for more than 2 season till now not banmed . I even played with him and reported him but nothing not banned still playing. And also cheaters till get a conquerer rank or playing more than 200 games , they get banned by support of players who send thier videos not pubg system !!!. Okay I have a proof video that some of cheaters can also ban entire server so they only can move and shoot. And I know some youtubers & stremers create and sell hacking tools for pubg mobile but still they get support by pubg !! . So I decided to delete my game and never play this game .
God bless fair players 💚

spice lance Aug 27, 2020, 12:49 AM

#

Few days ago i was in india and i bought one outfit with uc and now i came is north america and when i try to use the outfit it shows unusable
Can someone help me plzz

night cloak Aug 27, 2020, 12:49 AM

#

@midnight anchor please provide your feedback via #old Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game.

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, :

▫️ http://bit.ly/37Lgfbm

Google Docs

PUBG MOBILE - YouTube Channel Report

As of August 26, 55 544 videos have been removed from channels reported through this form.

#

@spice lance screenshot of your issue please?

spice lance Aug 27, 2020, 12:50 AM

#

📎 Screenshot_20200826-173752.png

#

Viasy#5275

night cloak Aug 27, 2020, 12:52 AM

#

Odd what’s your region in game ?

spice lance Aug 27, 2020, 12:52 AM

#

North America

night cloak Aug 27, 2020, 12:52 AM

#

You changed from India to north America ?

granite vale Aug 27, 2020, 12:52 AM

#

My account is hacked

#

Can any one help me

spice lance Aug 27, 2020, 12:53 AM

#

Before i was in india now i came to north America @night cloak

night cloak Aug 27, 2020, 12:53 AM

#

@granite vale please wait patiently I’m trying to get a answer for you now.

#

@spice lance you’ll need to change your in game region back to India to use that skin.

spice lance Aug 27, 2020, 12:53 AM

#

How

midnight anchor Aug 27, 2020, 12:54 AM

#

@night cloak you knw what , If a sharpshooter tool know your opponents a cheater or not , why hell you don't know??

granite vale Aug 27, 2020, 12:54 AM

#

It’s ok to give my information here?

night cloak Aug 27, 2020, 12:54 AM

#

Under basic setting @spice lance

spice lance Aug 27, 2020, 12:54 AM

#

📎 Screenshot_20200826-175410.png

night cloak Aug 27, 2020, 12:54 AM

#

@midnight anchor I am not pubgm staff.

#

@granite vale depends on the information.

#

@spice lance you’ll need to wait 60 days to change your region back to India.

granite vale Aug 27, 2020, 12:55 AM

#

Do you need pictures

night cloak Aug 27, 2020, 12:55 AM

#

@granite vale can you please wait patiently. I’m getting a answer for you just waiting on a staff member.

spice lance Aug 27, 2020, 12:55 AM

#

I waited 90 days it didn't changed

#

@night cloak

night cloak Aug 27, 2020, 12:56 AM

#

@spice lance You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

spice lance Aug 27, 2020, 12:56 AM

#

Okk

granite vale Aug 27, 2020, 12:57 AM

#

You don’t know how much money I spend on that account mohamed seddik

spice lance Aug 27, 2020, 1:00 AM

#

I tried it didn't help @night cloak

night cloak Aug 27, 2020, 1:01 AM

#

We cannot help with account related issues technically now that you’re in north America you cannot use that skin.

spice lance Aug 27, 2020, 1:01 AM

#

It means i wasted my uc

night cloak Aug 27, 2020, 1:01 AM

#

Or you wasted money going to America.

#

You can change your region in 60 days if you still cannot you’ll need to contact in game support.

spice lance Aug 27, 2020, 1:02 AM

#

Okk i will see

granite vale Aug 27, 2020, 1:03 AM

#

My account number is 5279124647

wind glacier Aug 27, 2020, 1:05 AM

#

do you know when a better anti cheat will be put in pubg m ?

night cloak Aug 27, 2020, 1:06 AM

#

@wind glacier no information regarding when keep an eye on #news they’re working on bits of it slowly.

granite vale Aug 27, 2020, 1:06 AM

#

Can any one help please my account is hacked

wind glacier Aug 27, 2020, 1:07 AM

#

OK thanks

granite vale Aug 27, 2020, 1:07 AM

#

Visy my account is hacked since 20/ 8/2020

wind glacier Aug 27, 2020, 1:09 AM

#

as possible

#

??

granite vale Aug 27, 2020, 1:10 AM

#

I need help please

wind glacier Aug 27, 2020, 1:11 AM

#

you tried to change the account password

granite vale Aug 27, 2020, 1:12 AM

#

No

#

Someone hacked my Facebook account

night cloak Aug 27, 2020, 1:12 AM

#

@granite vale I told you to wait patiently while I get a answer.

granite vale Aug 27, 2020, 1:12 AM

#

On hacked my pubg account

#

Ok

#

Sorry

night cloak Aug 27, 2020, 1:16 AM

#

Ugh moderators are not online @granite vale can you please remove all your personal information.

granite vale Aug 27, 2020, 1:19 AM

#

Ok

#

I will

#

I did

#

Now what do I have to do

night cloak Aug 27, 2020, 1:21 AM

#

Wait patiently please.

wind glacier Aug 27, 2020, 1:23 AM

#

look in private and try that Mohamed

lost jolt Aug 27, 2020, 1:24 AM

#

Hello

#

📎 IMG-20200827-WA0031.jpeg 📎 IMG-20200827-WA0005.jpeg

polar marshBOT Aug 27, 2020, 1:25 AM

#

@lost jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

minor linden Aug 27, 2020, 1:30 AM

#

@night cloak hello my accout has been token and i have title of mythic fashion i need help pubgm staff

granite vale Aug 27, 2020, 1:36 AM

#

My account is hacked

#

Please help me

polar marshBOT Aug 27, 2020, 1:38 AM

#

@hardy heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

granite vale Aug 27, 2020, 1:39 AM

#

My account is token please help me pubg

#

My account is hacked please help me

#

Help me

wind glacier Aug 27, 2020, 1:40 AM

#

There is no moderator on, please wait

hidden crater Aug 27, 2020, 1:41 AM

#

classic crates odds needs to be increased. I just spent around 30000uc and got only 2 legendaries.
this needs to be fixed. AngryAwooGlitch

granite vale Aug 27, 2020, 1:41 AM

#

I have been waiting since 19/8/2020

next stirrup Aug 27, 2020, 1:41 AM

#

Hello. My account is mythic fashion and has 30 upgraded weapons, and it was hacked. Someone has taken it. Please help me take it back.
I have all information!!

granite vale Aug 27, 2020, 1:42 AM

#

Hhhh

#

Me 2

elfin needle Aug 27, 2020, 1:42 AM

#

📎 Screenshot_2020-02-07-19-51-13-705_com.tencent.ig.jpg

#

What the f____ k this

wind glacier Aug 27, 2020, 1:43 AM

#

pro player

#

kidding

elfin needle Aug 27, 2020, 1:43 AM

#

😁😁

polar marshBOT Aug 27, 2020, 1:44 AM

#

@vast dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

granite vale Aug 27, 2020, 1:45 AM

#

My account is hacked

night cloak Aug 27, 2020, 1:45 AM

#

@vagrant onyx can you help ?

blazing marten Aug 27, 2020, 1:51 AM

#

My account contained only one link, which is Facebook, and today my account was linked to another link, which is Twitter, and this person entered my e-mail, and he deleted all the friends from my account and Facebook account, which is my private account through which I created a PUBG account in the fourth season (the main link and the first This is my Facebook account) Please help, because this person wants to take money from me in exchange for moving this link and I know all the account information

#

📎 FB_IMG_1598493301536.jpg

night cloak Aug 27, 2020, 1:58 AM

#

@granite vale You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction. Report your account as stolen.

granite vale Aug 27, 2020, 1:59 AM

#

I did it’s not working

night cloak Aug 27, 2020, 1:59 AM

#

@hidden crater feel free to give your suggestions in #old

granite vale Aug 27, 2020, 1:59 AM

#

That is how I get here

#

They send me to here👍

blazing marten Aug 27, 2020, 2:00 AM

#

How they can help me ?!

granite vale Aug 27, 2020, 2:00 AM

#

No one help here

#

I think we are all looking for help

#

Any one here working for pubg?

night cloak Aug 27, 2020, 2:03 AM

#

@granite vale Any account related issues can only be fixed by in game CS, the discord staff can only assist you

#

@granite vale they would not have sent you here we cannot help with account related issues.

#

@granite vale no.

#

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

blazing marten Aug 27, 2020, 2:04 AM

#

And what about my problem

#

My facebook is the origin link

granite vale Aug 27, 2020, 2:04 AM

#

How can I contact Cs

#

?

night cloak Aug 27, 2020, 2:05 AM

#

@granite vale You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

#

@blazing marten does he have access to your social media accounts ?

granite vale Aug 27, 2020, 2:06 AM

#

I did that

blazing marten Aug 27, 2020, 2:06 AM

#

No

night cloak Aug 27, 2020, 2:06 AM

#

we cannot help with account related issues @granite vale please stop repeating yourself.

granite vale Aug 27, 2020, 2:06 AM

#

And they send me links to here

night cloak Aug 27, 2020, 2:06 AM

#

No they did not.

blazing marten Aug 27, 2020, 2:06 AM

#

I found my account linked with other link

granite vale Aug 27, 2020, 2:07 AM

#

They did

night cloak Aug 27, 2020, 2:07 AM

#

#faq subpoint 2.8 to recover your social media account @blazing marten then if they’ve linked unwanted social media to your account please contact in game customer support.

blazing marten Aug 27, 2020, 2:07 AM

#

We both can open the account
but my facebook is the origin link

granite vale Aug 27, 2020, 2:08 AM

#

That is pubg support

blazing marten Aug 27, 2020, 2:14 AM

#

Where i can find game customer support

wise echo Aug 27, 2020, 2:15 AM

#

Pubg beta not opening.. evrerytime it said update to a new version.. I reinstalled it .. but again it said update to new version .. what can i do.?

elfin shoal Aug 27, 2020, 2:15 AM

#

📎 IMG-20200827-WA0004.jpg

#

Is this version of emulator is official or tampered one ??

#

Screen shot sent

wise echo Aug 27, 2020, 2:18 AM

#

Pubg beta not opening.. evrerytime it said update to a new version.. I reinstalled it .. but again it said update to new version .. what can i do.?

blazing marten Aug 27, 2020, 2:20 AM

#

Answer pleaese.. where i can contact with the game customer support

storm flumeBOT Aug 27, 2020, 2:25 AM

#

You can contact the customer service via the game settings, @blazing marten. Refer to subpoint 5.3 in #faq for further instructions.

storm willow Aug 27, 2020, 2:26 AM

#

@wise echo Wait for beta update.

blazing marten Aug 27, 2020, 2:26 AM

#

My facebook is the origin link

storm willow Aug 27, 2020, 2:26 AM

#

@elfin shoal please ask in #emulator-support

wise echo Aug 27, 2020, 2:27 AM

#

@storm willow if it is not available yet then why it ask for a update.?

vagrant forum Aug 27, 2020, 2:28 AM

#

Check the pinned message on this channel.

raven geyser Aug 27, 2020, 2:29 AM

#

there's a problem in pubg servers in game cause 4 games in raw we here each others but there's no movement or control on the player, we're connected but disconnect in game, we can even watch ourselfs killed by bots and stay still can't do anything, what's going on!

storm willow Aug 27, 2020, 2:31 AM

#

@wise echo it was available, wait for new version now.

#

@raven geyser please post in #old with device info- char ID and sever and explain the issue with Career result Screenshot.

raven geyser Aug 27, 2020, 2:35 AM

#

@storm willow it's not only me, the whole team and it just happend today and NOW .. 4 games in row

storm willow Aug 27, 2020, 2:36 AM

#

Please follow the above instructions, and help us analyse the situation. @raven geyser

raven geyser Aug 27, 2020, 2:38 AM

#

the plan now is disconnected the whole 100 players can't jumb we all hear eachother only @storm willow

storm willow Aug 27, 2020, 2:38 AM

#

@raven geyser please post in #old with device info- char ID and sever and explain the issue with Career result Screenshot.

wise echo Aug 27, 2020, 2:44 AM

#

@storm willow any idea when new update of beta will come.?

wraith brook Aug 27, 2020, 2:48 AM

#

See pinned messages

ocean bloom Aug 27, 2020, 2:48 AM

#

Hello .. where can I report cheating?

storm flumeBOT Aug 27, 2020, 2:49 AM

#

Hello, @ocean bloom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

ocean bloom Aug 27, 2020, 2:49 AM

#

I have recorded evidence of the game

wise echo Aug 27, 2020, 2:53 AM

#

Can anyone help me .. why beta pubg every time ask for update.. i did.. even I reinstalled it.. but again ask for a update.. any solution.?

wraith brook Aug 27, 2020, 2:54 AM

#

See pinned messages

storm flumeBOT Aug 27, 2020, 2:54 AM

#

Please refer to this channel's pinned messages for further information, @wise echo:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

teal rivet Aug 27, 2020, 2:56 AM

#

Are the servers Fubar’ed for anyone else right now?

night cloak Aug 27, 2020, 2:57 AM

#

English ?

teal rivet Aug 27, 2020, 2:57 AM

#

That was definitely English

night cloak Aug 27, 2020, 2:58 AM

#

Oh by passing chat filters in a nice manner.

plush spoke Aug 27, 2020, 2:58 AM

#

My Facebook account Hacked And Steal the PUBG MOBILE account and disable The Facebook Account 😣 please help me

night cloak Aug 27, 2020, 2:58 AM

#

Servers are alright for me rn, had issues like a week ago

#

Servers are good @teal rivet

teal rivet Aug 27, 2020, 2:59 AM

#

Weird. Crashed a game and won’t let me back in.

night cloak Aug 27, 2020, 2:59 AM

#

@plush spoke please refer to #faq subpoint 2.8

#

@teal rivet any error messages ?

teal rivet Aug 27, 2020, 3:00 AM

#

I just got done wiping a squad with headshots (not cheating, just really lucky). Is this what happens when a bunch of people report you and they’re investigating?

#

It keeps saying “match server error. Reconnect?”

night cloak Aug 27, 2020, 3:01 AM

#

Just seems like a network error have you tried a different connection ?

teal rivet Aug 27, 2020, 3:01 AM

#

Yeah. My WiFi and cell data gave same result

night cloak Aug 27, 2020, 3:02 AM

#

What about changing your dns?

teal rivet Aug 27, 2020, 3:03 AM

#

Dog....naming..... system?

#

I don’t know what dns means

#

Lol

night cloak Aug 27, 2020, 3:03 AM

#

i am new to the game please tell me where the option to invite friend ?

storm flumeBOT Aug 27, 2020, 3:03 AM

#

Please refer to subpoint 4.5 in #faq for further information, @teal rivet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

buoyant drum Aug 27, 2020, 3:04 AM

#

how to talk to support?

cerulean zinc Aug 27, 2020, 3:04 AM

#

@buoyant drum pls mention ur question

warm pilot Aug 27, 2020, 3:05 AM

#

@night cloak when ur friend is online.....there will be a + mark next to ur friend by clicking it u will invite him...

fathom ember Aug 27, 2020, 3:05 AM

#

Customs keep crashing for everyone why

buoyant drum Aug 27, 2020, 3:05 AM

#

@cerulean zinc can I use private messages?

night cloak Aug 27, 2020, 3:05 AM

#

@warm pilot my friend is online but i cant see where it is

cerulean zinc Aug 27, 2020, 3:05 AM

#

Prob ur device don’t handle it @fathom ember

warm pilot Aug 27, 2020, 3:05 AM

#

oh.... wait lemme keep u ss

fathom ember Aug 27, 2020, 3:06 AM

#

I play on iPhone XR

cerulean zinc Aug 27, 2020, 3:06 AM

#

@buoyant drum sure I guess?

fathom ember Aug 27, 2020, 3:06 AM

#

It’s not the device it’s 50+ people all crashing

#

We all get stuck on loading screen and then booted

cerulean zinc Aug 27, 2020, 3:07 AM

#

#old I think? @fathom ember

wraith brook Aug 27, 2020, 3:07 AM

#

@buoyant drum If you are here about the gfx one then this is time waste for u your account won't be unbanned now

buoyant drum Aug 27, 2020, 3:07 AM

#

@cerulean zinc I correspond through a translator, and sometimes I don't understand, can I talk to support in private messages?

cerulean zinc Aug 27, 2020, 3:07 AM

#

Ok sure

warm pilot Aug 27, 2020, 3:08 AM

#

📎 Screenshot_20200827_083742.jpg

#

@night cloak

#

check on the blue mark

fervent umbra Aug 27, 2020, 3:08 AM

#

is there problems with the mobile server right now?

night cloak Aug 27, 2020, 3:08 AM

#

@warm pilot ohh

#

now i understand

cerulean zinc Aug 27, 2020, 3:09 AM

#

@fervent umbra uhh why what happened?

warm pilot Aug 27, 2020, 3:09 AM

#

hmm nice

fervent umbra Aug 27, 2020, 3:09 AM

#

server disconnected for all of my team in scrims

fathom ember Aug 27, 2020, 3:09 AM

#

Same ruly customs are broke

fervent umbra Aug 27, 2020, 3:09 AM

#

hqa e sports is remaking the first match

warm pilot Aug 27, 2020, 3:09 AM

#

why can't i claim ma bonus challenge vouchers :(

fathom ember Aug 27, 2020, 3:10 AM

#

It’s gonna get stuck we tried several customs with 50+ people they all get stuck and then we get booted

cerulean zinc Aug 27, 2020, 3:10 AM

#

#old

night cloak Aug 27, 2020, 3:10 AM

#

@fathom ember @fervent umbra staff member will look into your issue please be patient.

warm pilot Aug 27, 2020, 3:10 AM

#

lol

#

📎 Screenshot_20200826_161414_com.tencent.ig.jpg

#

why is it faded

fathom ember Aug 27, 2020, 3:10 AM

#

I put it in feedback no one looked they looked here tho

warm pilot Aug 27, 2020, 3:11 AM

#

me?

#

ruly lll

#

lol*

fervent umbra Aug 27, 2020, 3:11 AM

#

no response from server during scrims.. server disconnected re enter match

celest shadow Aug 27, 2020, 3:11 AM

#

Could you give me a detailed description of the issue, @fathom ember @fervent umbra?

fervent umbra Aug 27, 2020, 3:11 AM

#

we cannot lean switch weapons anything

zenith briar Aug 27, 2020, 3:11 AM

#

my pubg won’t let me get past loading screen

#

on anything

night cloak Aug 27, 2020, 3:12 AM

#

@zenith briar is there a error message if any sort ?

fervent umbra Aug 27, 2020, 3:12 AM

#

at that as well we even tried doing a tdm none of my teammates loaded into the match

zenith briar Aug 27, 2020, 3:12 AM

#

it only says dissconnevted from server

fervent umbra Aug 27, 2020, 3:12 AM

#

no response from server server is reconnecting

warm pilot Aug 27, 2020, 3:12 AM

#

@night cloak u a conquerer player?

zenith briar Aug 27, 2020, 3:12 AM

#

and my mic was perfectly fine and my squad and my ping said 62

night cloak Aug 27, 2020, 3:13 AM

#

@warm pilot this is a support channel.

zenith briar Aug 27, 2020, 3:13 AM

#

but we were lagging like we were at 900

warm pilot Aug 27, 2020, 3:13 AM

#

._.

#

📎 Screenshot_20200826_161414_com.tencent.ig.jpg

#

why is it faded

lilac fulcrum Aug 27, 2020, 3:13 AM

#

custom crash:(

night cloak Aug 27, 2020, 3:13 AM

#

@zenith briar a staff member is looking into the issue now can you please explain in detail

zenith briar Aug 27, 2020, 3:13 AM

#

all of it?

night cloak Aug 27, 2020, 3:13 AM

#

@celest shadow it’s the server that’s 5 in 5 minutes 😂

fathom ember Aug 27, 2020, 3:14 AM

#

@celest shadow exactly what Ruly said, if you make it back into the match it’s so laggy you can barely move

celest shadow Aug 27, 2020, 3:14 AM

#

Are the servers not responding? If so, please mention me here with your player ID and your region/server.

warm pilot Aug 27, 2020, 3:14 AM

#

@night cloak where do i ask u then? :(

fathom ember Aug 27, 2020, 3:14 AM

#

I play on NA server

night cloak Aug 27, 2020, 3:14 AM

#

@warm pilot #pubg-mobile or #chat.

lilac fulcrum Aug 27, 2020, 3:14 AM

#

@celest shadow look at people do custom rooms

fervent umbra Aug 27, 2020, 3:14 AM

#

server na.. and this is a problem for thousands of people no need for my id

fathom ember Aug 27, 2020, 3:15 AM

#

Same there were over 50 people in my room and it happened to all of them

wraith brook Aug 27, 2020, 3:15 AM

#

Ping showing 50ms and feels like 900 ms

polar marshBOT Aug 27, 2020, 3:15 AM

#

@short tide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm pilot Aug 27, 2020, 3:15 AM

#

yea it happened to me also in a clan tryouts

polar marshBOT Aug 27, 2020, 3:15 AM

#

@zenith briar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook Aug 27, 2020, 3:15 AM

#

Don't use word ban

celest shadow Aug 27, 2020, 3:15 AM

#

I'll need your player ID for reference. So far 2 reports from NA, anyone else?

wraith brook Aug 27, 2020, 3:15 AM

#

Asia

warm pilot Aug 27, 2020, 3:15 AM

#

i was having like 30 ping but it felt like 968

wraith brook Aug 27, 2020, 3:16 AM

#

Yes ^^^

warm pilot Aug 27, 2020, 3:16 AM

#

me asia too

#

india

night cloak Aug 27, 2020, 3:16 AM

#

Server and player ID. Or the problem will not be solved probably.

wraith brook Aug 27, 2020, 3:16 AM

#

Asia
576077575

cerulean zinc Aug 27, 2020, 3:16 AM

#

@celest shadow hey what do u do for termination of account due to Connection issues?

wraith brook Aug 27, 2020, 3:16 AM

#

Change dns

fathom ember Aug 27, 2020, 3:16 AM

#

Can I post picture in here?

night cloak Aug 27, 2020, 3:16 AM

#

Refer them to #faq 4.11 @cerulean zinc

warm pilot Aug 27, 2020, 3:16 AM

#

Asia
5224121088

Harsha2504

celest shadow Aug 27, 2020, 3:16 AM

#

Yes you can, @fathom ember.

fathom ember Aug 27, 2020, 3:17 AM

#

📎 image0.jpg

warm pilot Aug 27, 2020, 3:17 AM

#

lol

fathom ember Aug 27, 2020, 3:17 AM

#

This is how bad it is in the rooms

cerulean zinc Aug 27, 2020, 3:17 AM

#

Ahh nice bud good job keep going @night cloak

warm pilot Aug 27, 2020, 3:17 AM

#

it happened to me in classic once

#

i got a vid of it too

fervent umbra Aug 27, 2020, 3:18 AM

#

just look at my pov

vagrant forum Aug 27, 2020, 3:18 AM

#

You can't share links here.

fathom ember Aug 27, 2020, 3:18 AM

#

We’re you streaming Ruly?

celest shadow Aug 27, 2020, 3:18 AM

#

@fervent umbra, you may DM me your Twitch link.

fathom ember Aug 27, 2020, 3:19 AM

#

📎 image0.png

#

There my pubgm ID

#

@celest shadow

night cloak Aug 27, 2020, 3:20 AM

#

I lost freaking points again because it does this crap over 60 points within a week 🤬

celest shadow Aug 27, 2020, 3:20 AM

#

@fathom ember, thank you.

night cloak Aug 27, 2020, 3:20 AM

#

@night cloak what seems to be your issue ?

cerulean zinc Aug 27, 2020, 3:21 AM

#

What to do after changing dns? @celest shadow

#

Still same problem occur

fervent umbra Aug 27, 2020, 3:21 AM

#

im sorry i posted my link

cerulean zinc Aug 27, 2020, 3:21 AM

#

On iOS

fervent umbra Aug 27, 2020, 3:21 AM

#

i did not no

celest shadow Aug 27, 2020, 3:21 AM

#

No worries at all, @fervent umbra.

cerulean zinc Aug 27, 2020, 3:22 AM

#

@celest shadow help cutie ;-;

night cloak Aug 27, 2020, 3:22 AM

#

The server kicks me while we are readying for the lobby we begin to go I get left behind and the rest of my squad goes shows them in a match and me not so I restart and there is no would you like to enter the match again or anything so it seems like I didn’t match but then I lose points for no fweakin reason

#

Twice this has happen and I have lost over 60 points which is a lot when your trying to rank up to conqueror

teal rivet Aug 27, 2020, 3:23 AM

#

@night cloak dns didn’t help.

celest shadow Aug 27, 2020, 3:23 AM

#

@cerulean zinc, can you switch to another network connection?

teal rivet Aug 27, 2020, 3:23 AM

#

It let me play for another 15 minutes and then same issues again

night cloak Aug 27, 2020, 3:23 AM

#

@teal rivet you’re having what issue again sorry?

modest folio Aug 27, 2020, 3:23 AM

#

Yea same i just lost 60 points tdm and I went back to rank 400 from 290 cuz of this loading error

teal rivet Aug 27, 2020, 3:24 AM

#

It says “can’t connect to match server. Please restart game”

night cloak Aug 27, 2020, 3:24 AM

#

The servers are currently having issues @teal rivet please provide your server and player ID.

modest folio Aug 27, 2020, 3:24 AM

#

Is there anyway to contact them to get the points back? I know all the emails and ig stuff gets ignored

wraith brook Aug 27, 2020, 3:25 AM

#

No

night cloak Aug 27, 2020, 3:25 AM

#

For real I want my points back

wraith brook Aug 27, 2020, 3:25 AM

#

huh

polar marshBOT Aug 27, 2020, 3:25 AM

#

@modest folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook Aug 27, 2020, 3:25 AM

#

RIP

#

@modest folio Don't use the word ban it triggers the bot

runic bear Aug 27, 2020, 3:26 AM

#

can someone please help? me and 4 of my friends have this issue after logging out of our accounts.

📎 pubg.PNG

night cloak Aug 27, 2020, 3:26 AM

#

How do we get our points back @night cloak

fleet comet Aug 27, 2020, 3:26 AM

#

Hi, my account has been hacked and unlinked, what should I do, please help

night cloak Aug 27, 2020, 3:26 AM

#

@runic bear You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

#

@fleet comet can you still access the account ?

modest folio Aug 27, 2020, 3:26 AM

#

That’s dumb and

runic bear Aug 27, 2020, 3:26 AM

#

@night cloak i cant loginto the account at all to be able to contact them 😦

modest folio Aug 27, 2020, 3:26 AM

#

They don’t respond in game

night cloak Aug 27, 2020, 3:27 AM

#

📎 image0.png

#

Use help via top right

#

@runic bear ^

teal rivet Aug 27, 2020, 3:27 AM

#

NA server and my id is 5187331443

modest folio Aug 27, 2020, 3:27 AM

#

Lol good luck they won’t respond @runic bear

night cloak Aug 27, 2020, 3:27 AM

#

@celest shadow ^^

#

@modest folio please move channels for discussion.

modest folio Aug 27, 2020, 3:27 AM

#

Can you answer my problem @night cloak

runic bear Aug 27, 2020, 3:27 AM

#

@night cloak any idea why this happened ?

fleet comet Aug 27, 2020, 3:28 AM

#

@night cloak Yes, I log in to the same email, but it enters me with a new account, and my old account has been stolen

celest shadow Aug 27, 2020, 3:28 AM

#

Noted.

night cloak Aug 27, 2020, 3:28 AM

#

@fleet comet You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

#

Is there anyway to contact them to get the points back? I know all the emails and ig stuff gets ignored
@modest folio this question ?

modest folio Aug 27, 2020, 3:29 AM

#

Any way to get points back? Who to contact? I emailed them got a closed ticket response and no response from customer service

night cloak Aug 27, 2020, 3:29 AM

#

You were already answered.

modest folio Aug 27, 2020, 3:29 AM

#

I’ve never had a response from customer service in game even from two years ago

#

No I asked if there was anywhere I could actually contact somebody

night cloak Aug 27, 2020, 3:29 AM

#

@runic bear it’s normally someone has hacked your account and logged in with another version. Contact in game support and wait for the prompt too be fixed.

#

@modest folio You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

teal rivet Aug 27, 2020, 3:30 AM

#

@night cloak NA server and my id is 5187331443

night cloak Aug 27, 2020, 3:30 AM

#

You’ll get a human if your issue requires human assistance.

#

@teal rivet got it 😉

teal rivet Aug 27, 2020, 3:30 AM

#

What does that do?

modest folio Aug 27, 2020, 3:30 AM

#

@night cloak There’s no way to contact them it only gives bot responses and then closes the ticket every time

#

Same w email

night cloak Aug 27, 2020, 3:30 AM

#

@teal rivet give the staff information to investigate the issue.

#

Can anyone answer my question how do we get points back ?

modest folio Aug 27, 2020, 3:31 AM

#

^

night cloak Aug 27, 2020, 3:31 AM

#

You cannot.

modest folio Aug 27, 2020, 3:31 AM

#

@night cloak jeez that took long thx

night cloak Aug 27, 2020, 3:31 AM

#

You’ll get a human if your issue requires human assistance.
@modest folio

modest folio Aug 27, 2020, 3:32 AM

#

@night cloak no they won’t I’ve been told that by the bot before and never had a response but wtvr thx

runic bear Aug 27, 2020, 3:32 AM

#

@runic bear it’s normally someone has hacked your account and logged in with another version. Contact in game support and wait for the prompt too be fixed.
@night cloak 5 of my friends having this issue out of the blue! i have 2 steps verefication and its imposable to be hackeddd!

night cloak Aug 27, 2020, 3:32 AM

#

What is going on with pubg tho the na servers are down

modest folio Aug 27, 2020, 3:33 AM

#

^

night cloak Aug 27, 2020, 3:33 AM

#

@night cloak How do we get points restored ?

celest shadow Aug 27, 2020, 3:33 AM

#

Are you from NA, @night cloak?

night cloak Aug 27, 2020, 3:33 AM

#

@celest shadow yes

celest shadow Aug 27, 2020, 3:33 AM

#

Are you experiencing the same issue?

modest folio Aug 27, 2020, 3:33 AM

#

@night cloak said it wasn’t possible

night cloak Aug 27, 2020, 3:33 AM

#

@night cloak I said you cannot.

#

Ye I tried to do a tdm and got booted

#

We went into europe and loaded fine it's just na

modest folio Aug 27, 2020, 3:34 AM

#

@night cloak they won’t help

celest shadow Aug 27, 2020, 3:34 AM

#

I am aware, I'm watching a live stream of that issue at the moment, @night cloak. Can you provide me your player ID?

night cloak Aug 27, 2020, 3:34 AM

#

Oh I couldn’t tell who you were talking to. That sucks and makes for another reason to stop playing

modest folio Aug 27, 2020, 3:34 AM

#

@night cloak idea of when servers will be online? And if, will there be any consideration towards lost points?

night cloak Aug 27, 2020, 3:34 AM

#

@celest shadow can answer your question.

#

EmPr亗HILOW77

#

Highly recommend you stop playing until they’re fixed.

celest shadow Aug 27, 2020, 3:35 AM

#

Your numeric character ID please, @night cloak.

modest folio Aug 27, 2020, 3:35 AM

#

@night cloak same. I wanted to get the arena master title but the blatant hackers and server problems loses me too many points it’s getting to the point where it is too stressful to bother

#

@night cloak time on that? Server being fixed?

night cloak Aug 27, 2020, 3:36 AM

#

@celest shadow can answer your question.
@night cloak

modest folio Aug 27, 2020, 3:36 AM

#

Huh

cloud sand Aug 27, 2020, 3:36 AM

#

Is there a way to recover my facebook linked account? Facebook removed my account due to violation of their age policy. I checked my account in-game and it's still there as my synergy partner of my other account.

Please help.
I really need my account back.

celest shadow Aug 27, 2020, 3:36 AM

#

No ETA on when the servers would be fixed, @modest folio. In addition, I do not think your points would be compensated however I am not 100% sure if that is the case.

fleet comet Aug 27, 2020, 3:36 AM

#

@night cloak i want someone to talk about my problem in my account in PUBG

night cloak Aug 27, 2020, 3:37 AM

#

Your problem is what @fleet comet

fleet comet Aug 27, 2020, 3:37 AM

#

Bro my account is hacked by someone

night cloak Aug 27, 2020, 3:38 AM

#

@celest shadow if points can be restored due to hackers they should be restored due to server failures.

neon elk Aug 27, 2020, 3:38 AM

#

@fleet comet which hack did u use😂😂😂😂

modest folio Aug 27, 2020, 3:38 AM

#

^

runic bear Aug 27, 2020, 3:38 AM

#

@modest folio @night cloak @celest shadow i was able to fix the issue

night cloak Aug 27, 2020, 3:38 AM

#

@celest shadow 513281351

runic bear Aug 27, 2020, 3:38 AM

#

thanx

night cloak Aug 27, 2020, 3:38 AM

#

Okay @runic bear may I ask how.

fleet comet Aug 27, 2020, 3:38 AM

#

@neon elk no I’m clean player

celest shadow Aug 27, 2020, 3:38 AM

#

@night cloak, thank you.

night cloak Aug 27, 2020, 3:38 AM

#

@fleet comet You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

supple otter Aug 27, 2020, 3:39 AM

#

Pubg mobile new update beta for ios ?

runic bear Aug 27, 2020, 3:39 AM

#

@night cloak ii cleared cash 4 times and was able to log back into my account with no issues

celest shadow Aug 27, 2020, 3:39 AM

#

@night cloak, I agree with that. I'm in the process of forwarding this issue.

night cloak Aug 27, 2020, 3:39 AM

#

Okay cool thank you @runic bear

#

@celest shadow thank you

#

My game isn't working

neon elk Aug 27, 2020, 3:40 AM

#

@fleet comet then someone must have reported you...thinking that you are a hacker and maybe they would have really something hack kinda...so that's why you are done..

runic bear Aug 27, 2020, 3:40 AM

#

@night cloak going to watch the chat here just incase someone has the same issue so i can help

modest folio Aug 27, 2020, 3:40 AM

#

@celest shadow thx

night cloak Aug 27, 2020, 3:40 AM

#

@supple otter refer to the latest pinned message in this channel.

#

@runic bear I’ve got it covered it’s actually a bug as well.

fleet comet Aug 27, 2020, 3:40 AM

#

@neon elk No bro I don’t think that is right

distant lantern Aug 27, 2020, 3:41 AM

#

Are certain people here admins that I should speak to?

runic bear Aug 27, 2020, 3:41 AM

#

@runic bear I’ve got it covered it’s actually a bug as well.
@night cloak ok goodluck

night cloak Aug 27, 2020, 3:41 AM

#

@neon elk he said his account was hacked not he has put hacks on his accounts please read carefully.

cloud sand Aug 27, 2020, 3:41 AM

#

Is there a way to recover my facebook linked account? Facebook removed my account due to violation of their age policy. I checked my account in-game and it's still there as my synergy partner of my other account.

Please help.
I really need my account back.

celest shadow Aug 27, 2020, 3:41 AM

#

@night cloak @modest folio, are you both from NA as well? If so, please provide me your numeric player ID.

night cloak Aug 27, 2020, 3:42 AM

#

🤦‍♀️

#

We don’t do that here @oblique dust.

celest shadow Aug 27, 2020, 3:42 AM

#

@oblique dust, selling/buying/trading accounts is against the game's Terms of Service.

night cloak Aug 27, 2020, 3:42 AM

#

@celest shadow yes NA 574294924
(死v3¤MalloryK)

modest folio Aug 27, 2020, 3:43 AM

#

@celest shadow 560441196 (8DPxNS) NA also I lost the points through ranked tdm it said I deserted

hot lynx Aug 27, 2020, 3:43 AM

#

That hacker has agained login into my id

celest shadow Aug 27, 2020, 3:43 AM

#

Thank you very much, @night cloak @modest folio.

night cloak Aug 27, 2020, 3:43 AM

#

@hot lynx changed your password and email

#

@hot lynx You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

hot lynx Aug 27, 2020, 3:44 AM

#

No changed my Facebook login

modest folio Aug 27, 2020, 3:44 AM

#

Thx you @celest shadow first time somebody has actually responded and took note. 🙏

calm harness Aug 27, 2020, 3:45 AM

#

I gave my account details to pubgm-14. Com is this safe or not ?

#

In exchange of m416 skins!

distant lantern Aug 27, 2020, 3:46 AM

#

Me and several of my clan mates got on tonight. One of us got 2 points away from Ace so we were excited to help them make the final push. She has been up and down and hasn't made it yet.

Two matches in a row we had horrendous lag issues even though most of us were showing healthy ping between 20 and 70. Two matches in a row at least 3 people were not even able to enter the match and we all lost tons of points in those two matches.

The game should be able to recognize these issues if people dont even make it to spawn island and boot us pre flight to save us losing so many points.

I have friends I can direct here also through an NA PUBGM Facebook group who have had similar issues where 20 people get stuck on the plane and all land at the end of the flight. Then one or two lucky people get to clean up shop? That is ridiculous and unfair.

night cloak Aug 27, 2020, 3:46 AM

#

@hot lynx you have to change your email and password

#

@calm harness no it is not safe.

celest shadow Aug 27, 2020, 3:46 AM

#

@modest folio, the NA server issue has been forwarded including the demand for lost points to be compensated. Thank you for reporting.

calm harness Aug 27, 2020, 3:46 AM

#

@night cloak so what i do next?

celest shadow Aug 27, 2020, 3:47 AM

#

Please provide me your numeric player ID, @distant lantern.

night cloak Aug 27, 2020, 3:47 AM

#

@calm harness you’ll need to contact in game support when/if your hacked.

calm harness Aug 27, 2020, 3:47 AM

#

Till now i have my account access!

night cloak Aug 27, 2020, 3:48 AM

#

What account details did you give ?

#

@calm harness change your email and password

calm harness Aug 27, 2020, 3:48 AM

#

Facebook login tier account level rp point and wrong phone number!

#

@night cloak i did it

distant lantern Aug 27, 2020, 3:49 AM

#

@celest shadow can I provide the time stamps on both matches and the other players IDs as well?

I would really like to see all of our points returned from those two matches as it absolutely wasn't just simple connection issues on our end we all have good internet.

night cloak Aug 27, 2020, 3:49 AM

#

@calm harness change your Facebook password.

calm harness Aug 27, 2020, 3:49 AM

#

@night cloak changed

modest folio Aug 27, 2020, 3:49 AM

#

@celest shadow you deserve a pay raise 🙏

night cloak Aug 27, 2020, 3:49 AM

#

Okay now pray. @calm harness if you’re hacked You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

#

@modest folio I agree ! Give @celest shadow a raise

modest folio Aug 27, 2020, 3:50 AM

#

^

celest shadow Aug 27, 2020, 3:50 AM

#

Kindly provide me with your player ID as well as your friend's, @distant lantern. I'm unsure regarding lost points compensation however it is something I have already mentioned in my report.

calm harness Aug 27, 2020, 3:50 AM

#

@night cloak ok thanks but their is no wrong with my account till now!

manic siren Aug 27, 2020, 3:51 AM

#

Is NA server widespread issue? Two bad classic matches -45 points and -30 for a ranked arena we couldn’t even load into.

night cloak Aug 27, 2020, 3:51 AM

#

@manic siren yes na is down for everyone

celest shadow Aug 27, 2020, 3:51 AM

#

There is an issue with the NA servers right now, @manic siren. May I have your player ID as well?

bold mountain Aug 27, 2020, 3:52 AM

#

@night cloak eat me bby

night cloak Aug 27, 2020, 3:52 AM

#

@rare thistle please provide your player ID.

bold mountain Aug 27, 2020, 3:52 AM

#

❤️

calm harness Aug 27, 2020, 3:52 AM

#

Please report pubgm-14. Com

night cloak Aug 27, 2020, 3:52 AM

#

@bold mountain please move channels.

bold mountain Aug 27, 2020, 3:52 AM

#

jk jk that's my friend sorry @night cloak my bad

rare thistle Aug 27, 2020, 3:52 AM

#

@night cloak what why?

night cloak Aug 27, 2020, 3:52 AM

#

@rare thistle that screenshot in #media looks like it’s related to the lag issue in the servers right now.

rare thistle Aug 27, 2020, 3:53 AM

#

5341424956

manic siren Aug 27, 2020, 3:53 AM

#

ID: 5137059284

rare thistle Aug 27, 2020, 3:53 AM

#

Yeah na servers are messed up rn

night cloak Aug 27, 2020, 3:53 AM

#

@celest shadow ^^

#

Thank you. @manic siren @rare thistle sorry for the inconvenience.

celest shadow Aug 27, 2020, 3:53 AM

#

Thank you, @rare thistle @manic siren.

rare thistle Aug 27, 2020, 3:54 AM

#

I just played a 1v1 in rank arena and livik was everyone in 1 spot

reef fulcrum Aug 27, 2020, 3:54 AM

#

Wtf is happening to the game I'm stuck loading screen 😅

zinc jay Aug 27, 2020, 3:55 AM

#

Nothings up with my game,is it just for certain people @celest shadow

night cloak Aug 27, 2020, 3:55 AM

#

@reef fulcrum please provide your player ID.

small wolf Aug 27, 2020, 3:55 AM

#

I lost 80 points

reef fulcrum Aug 27, 2020, 3:55 AM

#

@night cloak why

night cloak Aug 27, 2020, 3:55 AM

#

@small wolf due to lag?

small wolf Aug 27, 2020, 3:55 AM

#

I play NA

zinc jay Aug 27, 2020, 3:55 AM

#

Nothings up with my game,is it just for certain people @celest shadow
@zinc jay

small wolf Aug 27, 2020, 3:55 AM

#

it wouldn’t load

#

Lost of my friends having same issue

night cloak Aug 27, 2020, 3:56 AM

#

@small wolf also please provide your player ID.

reef fulcrum Aug 27, 2020, 3:56 AM

#

The game is broken nothing is working Yaay

small wolf Aug 27, 2020, 3:56 AM

#

WRxMoon

zinc jay Aug 27, 2020, 3:56 AM

#

Viasy

distant lantern Aug 27, 2020, 3:56 AM

#

@celest shadow

559556736
563948426
561622980
5531423103

We all just lost out huge on those two matches and wherever I can express my insistence please let me know where to direct it.

Some of us spend more money than we should on the game and to not be compensated for things like this is absolutely shameful.

lapis epoch Aug 27, 2020, 3:56 AM

#

📎 IMG-20200824-WA0028.jpg

zinc jay Aug 27, 2020, 3:56 AM

#

Why isnt my game packed up

#

Fudged

toxic thicket Aug 27, 2020, 3:56 AM

#

@night cloak exactly happening with me

night cloak Aug 27, 2020, 3:56 AM

#

We’re unsure if your points will be compensated for but it’s worth a shot
@@reef fulcrum @small wolf

bold mountain Aug 27, 2020, 3:56 AM

#

Have lost points over and over again

#

525739319

stuck axle Aug 27, 2020, 3:56 AM

#

How do i get my 50+ points back from the NA server not working for 4 games in a row?

reef fulcrum Aug 27, 2020, 3:56 AM

#

@night cloak 6444825037

lapis epoch Aug 27, 2020, 3:56 AM

#

how can i link emial and phone in the same account?

#

like this photo above

rare thistle Aug 27, 2020, 3:57 AM

#

523399904 this is my friends id she cant get into the game

bold mountain Aug 27, 2020, 3:57 AM

#

@night cloak appreciate you

night cloak Aug 27, 2020, 3:57 AM

#

@small wolf numeric ID.

zinc jay Aug 27, 2020, 3:57 AM

#

Why is it only happening to certain people

small wolf Aug 27, 2020, 3:57 AM

#

5375030656

night cloak Aug 27, 2020, 3:58 AM

#

It’s happening to a majority of people there’s no information regarding what’s going on at the moment sorry @zinc jay

small wolf Aug 27, 2020, 3:58 AM

#

I lost 38 actually

zinc jay Aug 27, 2020, 3:58 AM

#

It's not happening

#

Tomme

velvet quartz Aug 27, 2020, 3:58 AM

#

Servers are down smh

📎 Screenshot_20200827-114503.png 📎 Screenshot_20200827-114301.png 📎 Screenshot_20200827-114249.png

zinc jay Aug 27, 2020, 3:58 AM

#

To me

rare thistle Aug 27, 2020, 3:58 AM

#

I won the game lul

bold mountain Aug 27, 2020, 3:58 AM

#

@night cloak Give him your PID so they can have a list of people who lost points.

zinc jay Aug 27, 2020, 3:58 AM

#

I'm lucky

night cloak Aug 27, 2020, 3:58 AM

#

@velvet quartz NA?

#

It's happening in na only I can play on Europe just fine @night cloak

velvet quartz Aug 27, 2020, 3:58 AM

#

@velvet quartz NA?
@night cloak All if them. Go check

#

Of*

zinc jay Aug 27, 2020, 3:59 AM

#

look

#

I have a solution

night cloak Aug 27, 2020, 3:59 AM

#

EU seems to be fine.

zinc jay Aug 27, 2020, 3:59 AM

#

@everyone

bold mountain Aug 27, 2020, 3:59 AM

#

EU is gonna lag out once all the NA players go there 😄

night cloak Aug 27, 2020, 3:59 AM

#

@celest shadow ^^ more ID’s.

zinc jay Aug 27, 2020, 3:59 AM

#

If u keep your game open without closing it,during the restoration u will not bug,,its fine

velvet quartz Aug 27, 2020, 3:59 AM

#

EU is gonna lag out once all the NA players go there 😄
@bold mountain yup.

celest shadow Aug 27, 2020, 3:59 AM

#

@night cloak, collected.

zinc jay Aug 27, 2020, 3:59 AM

#

If u keep your game open without closing it,during the restoration u will not bug,,its fine
@zinc jay

small wolf Aug 27, 2020, 3:59 AM

#

That doesn’t work Dylan

stuck axle Aug 27, 2020, 3:59 AM

#

Are we sending game IDs for compensation of points?

velvet quartz Aug 27, 2020, 3:59 AM

#

The server couldn't be getting DDoSed right? I haven't seen the IPs leaked.

zinc jay Aug 27, 2020, 3:59 AM

#

Yes it does

night cloak Aug 27, 2020, 4:00 AM

#

Guys please move channels if you’ve been assisted.

#

@stuck axle yes there’s no promise but it’s been asked for in the report.

velvet quartz Aug 27, 2020, 4:00 AM

#

Time it go exploit this to get the Deadeye title

stuck axle Aug 27, 2020, 4:00 AM

#

5113589882 @night cloak @celest shadow

zinc jay Aug 27, 2020, 4:00 AM

#

📎 Screenshot_20200826-201042_PUBG_MOBILE.jpg

velvet quartz Aug 27, 2020, 4:01 AM

#

KRRemPeace

zinc jay Aug 27, 2020, 4:01 AM

#

NA SCRIMS no problem at all

celest shadow Aug 27, 2020, 4:01 AM

#

It could be a DDoS attack, collecting IDs at the moment to notify the Community Team regarding the issue. Compensation of points is still not confirmed.

bold mountain Aug 27, 2020, 4:01 AM

#

I figured it is DDoS

velvet quartz Aug 27, 2020, 4:01 AM

#

@zinc jay Hey I have Trxps on my friends list

warm jackal Aug 27, 2020, 4:01 AM

#

NA sever is down. For classics

rugged pasture Aug 27, 2020, 4:01 AM

#

Who is administrator

zinc jay Aug 27, 2020, 4:01 AM

#

What > It could be a DDoS attack, collecting IDs at the moment to notify the Community Team regarding the issue. Compensation of points is still not confirmed.
@celest shadow what's DDosed

wraith brook Aug 27, 2020, 4:01 AM

#

DDoS !!!!!!

celest shadow Aug 27, 2020, 4:01 AM

#

@warm jackal, can I have your player ID?

#

@distant lantern, thank you for the IDs.

wraith brook Aug 27, 2020, 4:01 AM

#

Game ruined todayyy

zinc jay Aug 27, 2020, 4:01 AM

#

What > It could be a DDoS attack, collecting IDs at the moment to notify the Community Team regarding the issue. Compensation of points is still not confirmed.
@celest shadow what's DDosed
@zinc jay

bold mountain Aug 27, 2020, 4:02 AM

#

@celest shadow 525739319

#

Please and thank you my friend.

#

🙏

velvet quartz Aug 27, 2020, 4:02 AM

#

What > It could be a DDoS attack, collecting IDs at the moment to notify the Community Team regarding the issue. Compensation of points is still not confirmed.
@celest shadow what's DDosed
@zinc jay A DDoS attack is where a IP address is flooded by packets until they can't handle it anymore and it goes down

zinc jay Aug 27, 2020, 4:02 AM

#

Huh

velvet quartz Aug 27, 2020, 4:02 AM

#

To put it simply

warm jackal Aug 27, 2020, 4:02 AM

#

@celest shadow 569787703

zinc jay Aug 27, 2020, 4:02 AM

#

To put it simply
@velvet quartz

night cloak Aug 27, 2020, 4:02 AM

#

@zinc jay there basically kicking the sever completely off

bold mountain Aug 27, 2020, 4:02 AM

#

DDoS is Distributed Denial of Service attack.

zinc jay Aug 27, 2020, 4:02 AM

#

Y

#

Sorry I'm not u know engl

#

Cuz I might have solution

velvet quartz Aug 27, 2020, 4:03 AM

#

Listen guys, we can use this to get the Deadeye title.

zinc jay Aug 27, 2020, 4:03 AM

#

Lol

night cloak Aug 27, 2020, 4:03 AM

#

The team will look into the issue please move channels after providing your ID.

wraith brook Aug 27, 2020, 4:03 AM

#

Slowmode needed

distant lantern Aug 27, 2020, 4:04 AM

#

Thank you for the confirmation @celest shadow .

Let me know if there is anywhere that I could email or reach out to follow up.

Where could we look for an announcement that the server issues have been fixed?

velvet quartz Aug 27, 2020, 4:04 AM

#

@celest shadow Can you please tell the Admins to use a fūcking Dynamic IP instead of kindergarten security

#

Smh

night cloak Aug 27, 2020, 4:04 AM

#

@velvet quartz please do not bypass chat filters. #old for suggestions.

velvet quartz Aug 27, 2020, 4:05 AM

#

@velvet quartz please do not bypass chat filters.
@night cloak Ok mini mod

night cloak Aug 27, 2020, 4:05 AM

#

@night cloak I think it's a ddos attack cause it is only effecting NA

storm flumeBOT Aug 27, 2020, 4:05 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

celest shadow Aug 27, 2020, 4:05 AM

#

@distant lantern, I have no information on that at the moment. However, you can always reach out to me here in the support channel.

merry stream Aug 27, 2020, 4:05 AM

#

When was erangle 2.0 come

storm flumeBOT Aug 27, 2020, 4:05 AM

#

We currently do not have a specific release date for the upcoming update, @merry stream. Once we do, we will publish further information in #news.

velvet quartz Aug 27, 2020, 4:06 AM

#

@night cloak I think it's a ddos attack cause it is only effecting NA
@night cloak Some IT guy could have spilled coffee on the servers

#

s_keklmfao

night cloak Aug 27, 2020, 4:06 AM

#

If you do not require further assistance after providing your numeric ID please move to #pubg-mobile.

distant lagoon Aug 27, 2020, 4:06 AM

#

No

wraith brook Aug 27, 2020, 4:06 AM

#

576077575

velvet quartz Aug 27, 2020, 4:06 AM

#

@night cloak Isn't mini moding agenst the rules

#

s_keklmfao

night cloak Aug 27, 2020, 4:07 AM

#

@velvet quartz @night cloak move to a discussion channel.

distant lagoon Aug 27, 2020, 4:07 AM

#

No

velvet quartz Aug 27, 2020, 4:07 AM

#

@night cloak Buzz off m8

distant lagoon Aug 27, 2020, 4:08 AM

#

Sticking it to the man now

night cloak Aug 27, 2020, 4:08 AM

#

@distant lagoon Is there anything we can help you ??

distant lagoon Aug 27, 2020, 4:08 AM

#

Yes

night cloak Aug 27, 2020, 4:08 AM

#

please state it.

distant lagoon Aug 27, 2020, 4:09 AM

#

Question what's pubg?

rare thistle Aug 27, 2020, 4:09 AM

#

ChickenBan

wraith brook Aug 27, 2020, 4:09 AM

#

catban

upbeat axle Aug 27, 2020, 4:09 AM

#

Yo I lost 20 points

night cloak Aug 27, 2020, 4:10 AM

#

A Multiplayer game, @distant lagoon.

zinc jay Aug 27, 2020, 4:10 AM

#

Yo malik

distant lagoon Aug 27, 2020, 4:10 AM

#

Idk why I'm here

zinc jay Aug 27, 2020, 4:10 AM

#

And we dont care

small wolf Aug 27, 2020, 4:10 AM

#

I lost 38

distant lagoon Aug 27, 2020, 4:10 AM

#

Why is anyone here

night cloak Aug 27, 2020, 4:10 AM

#

Quit the conversation #pubg-mobile is the place.

#

For fun.

#

@upbeat axle have you provided your player ID?

tribal siren Aug 27, 2020, 4:11 AM

#

📎 Screenshot_20200827-094103.jpg

#

live stream hacker !!!

scenic island Aug 27, 2020, 4:11 AM

#

@distant lagoon you okay buddy?

night cloak Aug 27, 2020, 4:11 AM

#

@tribal siren YouTube channel ?

distant lantern Aug 27, 2020, 4:11 AM

#

@celest shadow I meant essentially is there a place that we can expect to see an update when there is one as far as the server issue resolving whenever it does. Would that be posted elsewhere in Discord?

Also I will come here with any further issues or questions and I thank you @celest shadow

tribal siren Aug 27, 2020, 4:12 AM

#

@tribal siren YouTube channel ?
@night cloak facebook

night cloak Aug 27, 2020, 4:12 AM

#

Please report it to that platform, @tribal siren.

scenic island Aug 27, 2020, 4:12 AM

#

Why is anyone here
@distant lagoon you sound like your going through something

tribal siren Aug 27, 2020, 4:12 AM

#

Please report it to that platform, @tribal siren.
@night cloak why pubg not ban him

celest shadow Aug 27, 2020, 4:12 AM

#

That is something that I was unsure of, @distant lantern. It's either on Discord or through the in-game mail, or et cetera.

night cloak Aug 27, 2020, 4:13 AM

#

He do gets ban.

tribal siren Aug 27, 2020, 4:13 AM

#

He do gets ban.
@night cloak after killing thousands people ?

night cloak Aug 27, 2020, 4:13 AM

#

Wait rock curious if someone live streams hacks on something like twitch and gets reported on twitch do twitch pass it on to pubgm for them to be banned ? Or do they need to be report via in game too.

distant lantern Aug 27, 2020, 4:14 AM

#

Understood thanks again @celest shadow

night cloak Aug 27, 2020, 4:14 AM

#

The best we players can do is to report, @tribal siren.

tribal siren Aug 27, 2020, 4:14 AM

#

am one of those people who left pubg this season due to many hackers

#

The best we players can do is to report, @tribal siren.
@night cloak i really do report

night cloak Aug 27, 2020, 4:14 AM

#

@night cloak They'll take down the stream/channel.

#

So we should report them in game to have them banned via in game too?

#

yep

lean ravine Aug 27, 2020, 4:15 AM

#

Yo the server are lagging in NA

night cloak Aug 27, 2020, 4:15 AM

#

@lean ravine please provide your numeric ID.

tribal siren Aug 27, 2020, 4:15 AM

#

So we should report them in game to have them banned via in game too?
@night cloak what about pubg mobile cheating system ?

night cloak Aug 27, 2020, 4:16 AM

#

It’s being worked on slowly but surely. Keep an eye on #news.

#

@tribal siren please use a discussion channel for further.

small wolf Aug 27, 2020, 4:16 AM

#

NA works

tribal siren Aug 27, 2020, 4:17 AM

#

It’s being worked on slowly but surely. Keep an eye on #news.
@night cloak i am sure the next season the hackers will increase

#

@tribal siren please use a discussion channel for further.
@night cloak ok you're right it's my mistake when i want to help the game to improve

lean ravine Aug 27, 2020, 4:18 AM

#

@night cloak 5213679749

night cloak Aug 27, 2020, 4:18 AM

#

I’ve passed on the information @lean ravine.

lean ravine Aug 27, 2020, 4:18 AM

#

Thank u

night cloak Aug 27, 2020, 4:26 AM

#

Bro someone hacked my acc

storm flumeBOT Aug 27, 2020, 4:27 AM

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak Aug 27, 2020, 4:27 AM

#

plssss help mee

#

After going to customer care then what to do

sick shale Aug 27, 2020, 4:28 AM

#

@night cloak State your problem, and answer questions

night cloak Aug 27, 2020, 4:29 AM

#

Bro my acc was hacked a 2 days ago and he linked twitter which i never linked

#

Contact in game customer service for account related issues, @night cloak and explain the issue in there.

cloud sand Aug 27, 2020, 4:34 AM

#

Is there a way to recover my facebook linked account? Facebook removed my account due to violation of their age policy. I checked my linked account in-game and it's still there as my synergy partner of my other account.

Please help.
I really need my account back.

storm flumeBOT Aug 27, 2020, 4:34 AM

#

Please refer to subpoint #2.8 in #faq for further information, @cloud sand. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

frigid leaf Aug 27, 2020, 4:35 AM

#

When we will get character voucher event in Pubg mobile?

night cloak Aug 27, 2020, 4:36 AM

#

No information about that yet, @frigid leaf Keep an eye on #news as well as the Event section in game.

frigid leaf Aug 27, 2020, 4:36 AM

#

Ok, can we expect character vouchers before the 1.0.0 update

knotty owl Aug 27, 2020, 4:36 AM

#

Hey pubgm why i am not receiving m416 glacier skin, I am lvl 66

night cloak Aug 27, 2020, 4:37 AM

#

@knotty owl open more crates.

#

@frigid leaf maybe GWworkshopAkaShrug

knotty owl Aug 27, 2020, 4:37 AM

#

@night cloak you will not believe how many uc I wasted

#

80k uc and still nothing...

night cloak Aug 27, 2020, 4:39 AM

#

Totally based on luck pubgm_hidethepain .

knotty owl Aug 27, 2020, 4:40 AM

#

Pubgm is doing nepotism now only give good items to youtubers

night cloak Aug 27, 2020, 4:40 AM

#

lamo

#

@drifting jay They won't be able to change it after a ban.

knotty owl Aug 27, 2020, 4:42 AM

#

Can i talk to someone insider who can help me receive lvl 1 m416 glacier😂

bronze vapor Aug 27, 2020, 4:42 AM

#

My friends PUBG account got hacked before 1 week and he mailed to Tencent on same day but Tencent closed that support mail without replying.
Please help

storm flumeBOT Aug 27, 2020, 4:42 AM

#

You can contact the customer service via the game settings, @bronze vapor. Refer to subpoint 5.3 in #faq for further instructions.

bronze vapor Aug 27, 2020, 4:43 AM

#

I contacted but Tencent closed ticket without replying to my ticket

night cloak Aug 27, 2020, 4:43 AM

#

refer the bot message.

#

I contacted them but it is not working plsss help mee i spent 60000 INR on that acc

knotty owl Aug 27, 2020, 4:43 AM

#

Oo god help me, I need m416 glacier skin

night cloak Aug 27, 2020, 4:44 AM

#

@knotty owl move to a discussion channel. There's nothing can be done other than to open crates.

knotty owl Aug 27, 2020, 4:44 AM

#

Okay

night cloak Aug 27, 2020, 4:44 AM

#

@night cloak only In game customer service could help you with account related issues.

iron pike Aug 27, 2020, 4:44 AM

#

@storm flume how should I report hackers in pubg

knotty owl Aug 27, 2020, 4:44 AM

#

I thought the support guys might help me after wasting 80k uc😅

night cloak Aug 27, 2020, 4:45 AM

#

facepalmpubgm

storm flumeBOT Aug 27, 2020, 4:45 AM

#

Hello, @iron pike!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

bronze vapor Aug 27, 2020, 4:45 AM

#

Can I contact with them with another account through game?

night cloak Aug 27, 2020, 4:45 AM

#

Yeah.

#

@calm harness huh

iron pike Aug 27, 2020, 4:50 AM

#

@storm flume Need official URL of Pubg redeem centre

night cloak Aug 27, 2020, 4:51 AM

#

https://www.pubgmobile.com/redeem @iron pike

iron pike Aug 27, 2020, 4:51 AM

#

@night cloak Is there is free and working redeem code available

#

???

night cloak Aug 27, 2020, 4:52 AM

#

There's no codes available atm, you can find some in live streams of PUBG MOBILE social medias, links can be found in #735483472432594994.

odd fable Aug 27, 2020, 4:53 AM

#

@night cloak only on Livestream of Pubg Mobil

night cloak Aug 27, 2020, 4:53 AM

#

yep.

reef fulcrum Aug 27, 2020, 4:57 AM

#

Is the game working now?

bold mountain Aug 27, 2020, 4:58 AM

#

Good question?

wraith brook Aug 27, 2020, 4:59 AM

#

NadekoWhat

spring zephyr Aug 27, 2020, 4:59 AM

#

@reef fulcrum What do you mean? GWmiyanoWhat

reef fulcrum Aug 27, 2020, 5:00 AM

#

Was getting stuck on loading screen

night cloak Aug 27, 2020, 5:00 AM

#

@spring zephyr NA server was having a fit pistons reported it.

#

About a hour ago.

spring zephyr Aug 27, 2020, 5:00 AM

#

I know that, I see now suspicious

#

@reef fulcrum Check it out yourself, see if it's back to normal.

reef fulcrum Aug 27, 2020, 5:03 AM

#

This is the best support

night cloak Aug 27, 2020, 5:03 AM

#

@reef fulcrum aditya forgot to mention try in solos or duos what ever mode you don’t play to test it.

storm flumeBOT Aug 27, 2020, 5:11 AM

#

Please refer to subpoint 4.11 in #faq for further information, @icy dome. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

steel mantle Aug 27, 2020, 5:11 AM

#

How do I reset synergy with a guy

vagrant forum Aug 27, 2020, 5:12 AM

#

Remove from friends and add again.

bronze vapor Aug 27, 2020, 5:13 AM

#

Without any 2nd social account link, PUBG Mobile will help me to get me back my hacked account ?

spring zephyr Aug 27, 2020, 5:14 AM

#

@bronze vapor Can you still access your PUBGM account?

bronze vapor Aug 27, 2020, 5:14 AM

#

No I can't

#

And hacker changed my profile info in game

storm flumeBOT Aug 27, 2020, 5:15 AM

#

Please refer to subpoint 2.8 in #faq for further information, @bronze vapor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

devout saffron Aug 27, 2020, 5:20 AM

#

Hey @olive dove

night cloak Aug 27, 2020, 5:22 AM

#

anyone knows how can i report someone who is using website for free uc ?

slim knot Aug 27, 2020, 5:22 AM

#

How low end device player can increase graphics

vagrant forum Aug 27, 2020, 5:22 AM

#

You cannot, @slim knot.

wraith brook Aug 27, 2020, 5:22 AM

#

Buy a better device

slim knot Aug 27, 2020, 5:23 AM

#

Using of GFX Tool is legal ?

storm flumeBOT Aug 27, 2020, 5:23 AM

#

Use of unauthorized third-party software or methods, @slim knot, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum Aug 27, 2020, 5:23 AM

#

^ That answers your question.

slim knot Aug 27, 2020, 5:23 AM

#

Ok

#

Now I am going to buy new device 😀

sick shale Aug 27, 2020, 5:24 AM

#

@night cloak You can report them via customer service I think

night cloak Aug 27, 2020, 5:24 AM

#

You can now move to #chat, @slim knot.

unique raft Aug 27, 2020, 5:24 AM

#

Can somebody help me with my controller settings? Controls are inverted and I can’t change it

vagrant forum Aug 27, 2020, 5:24 AM

#

Controller?

unique raft Aug 27, 2020, 5:25 AM

#

Yes on controller

night cloak Aug 27, 2020, 5:25 AM

#

@sick shale couldnt people here help me ? he is getting out of hand now

#

Try reporting the player in in-game customer service, @night cloak.

#

ok sure. thanks @night cloak

#

You're welcome. ❤️

unique raft Aug 27, 2020, 5:26 AM

#

I want to play with controller but my controls are inverted and it won’t let me change it, I’m confused

spring zephyr Aug 27, 2020, 5:27 AM

#

@unique raft usage of external accessories is not recomended. We can't help you with this.

unique raft Aug 27, 2020, 5:27 AM

#

@spring zephyr somebody has to know how to invert the controls

#

Like come on now

spring zephyr Aug 27, 2020, 5:28 AM

#

@unique raft usage of external accessories is not recomended. We can't help you with this.

vagrant forum Aug 27, 2020, 5:28 AM

#

Usage of controller is against the game's terms of service, @unique raft. You are not allowed to use them.

unique raft Aug 27, 2020, 5:29 AM

#

If I wasn’t allowed to use them the game wouldn’t let me connect through Bluetooth in the first place

night cloak Aug 27, 2020, 5:31 AM

#

Look at this player name , he is a hacker please report him for ruining every one game . PS. I have proof

📎 image0.png

#

@night cloak Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

#

Which you’re able to do from that prompt there on your screen.

urban charm Aug 27, 2020, 5:33 AM

#

when are u guys gonna fix the bug where we get stuck in lobby and die and drop 56 points each match bruh

night cloak Aug 27, 2020, 5:33 AM

#

Is it still happening @urban charm it’s something wrong with the servers.

urban charm Aug 27, 2020, 5:33 AM

#

yes

flat matrix Aug 27, 2020, 5:33 AM

#

Why beta update problem is not solved?

urban charm Aug 27, 2020, 5:34 AM

#

📎 image0.png

night cloak Aug 27, 2020, 5:34 AM

#

Shame on PUBG

sick shale Aug 27, 2020, 5:34 AM

#

@flat matrix Check pinned messages

night cloak Aug 27, 2020, 5:34 AM

#

@urban charm please provide your numeric ID.

flat matrix Aug 27, 2020, 5:34 AM

#

No updates in Pinned Msg

#

I saw it yesterday too.

spring zephyr Aug 27, 2020, 5:35 AM

#

The BETA Team is informed and is working on solutions. Please wait patiently for further information.

weak terrace Aug 27, 2020, 5:39 AM

#

I lost 700uc without any reason how to Claim it back

storm flumeBOT Aug 27, 2020, 5:39 AM

#

You can contact the customer service via the game settings, @weak terrace. Refer to subpoint 5.3 in #faq for further instructions.

spark breach Aug 27, 2020, 5:39 AM

#

@weak terrace no chance for get it back

crisp turret Aug 27, 2020, 5:39 AM

#

@urban charm according to official response on this topic "" This is the disconnection hack that we were referring to in one of our latest security updates. The security team is working on resolving this hack still, and as we mentioned previously, we are targeting the developers of this hack with legal actions ""

bronze prawn Aug 27, 2020, 5:41 AM

#

When is character voucher event

spring zephyr Aug 27, 2020, 5:41 AM

#

@bronze prawn No info about that. Keep an eye on in-game events.

bronze prawn Aug 27, 2020, 5:41 AM

#

Ok

spark breach Aug 27, 2020, 5:43 AM

#

@bronze prawn it may be in next week

open beacon Aug 27, 2020, 5:45 AM

#

Whay over time matchmaking in FPP?

📎 IMG_20200827_111338.jpg

night cloak Aug 27, 2020, 5:45 AM

#

Fpp has a low flow of players high wait times for fpp are very normal.

distant lantern Aug 27, 2020, 5:52 AM

#

If we think we know one of the teams or users using the disconnection hack should we report that here or through the link?

night cloak Aug 27, 2020, 5:53 AM

#

@distant lantern you can report them via in game.

spark breach Aug 27, 2020, 5:55 AM

#

@distant lantern report them in#cheater-reports

cosmic gazelle Aug 27, 2020, 5:57 AM

#

People are buying keys for hacks and using Sharpshooter and they're untraceable, my friend's friend is hacking since past 3 seasons and not getting banned.
Do something about sharshooter ESP

storm flumeBOT Aug 27, 2020, 5:58 AM

#

Hello, @cosmic gazelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum Aug 27, 2020, 5:58 AM

#

They will see the File Claim button really soon.

distant lantern Aug 27, 2020, 6:03 AM

#

@night cloak @spark breach I dont see the point in using the in game reporting. I've used it hundreds of times and never once gotten a response. I saw a link shared earlier though that I'll try.

iron pike Aug 27, 2020, 6:14 AM

#

!rank

storm flumeBOT Aug 27, 2020, 6:14 AM

#

This command is disabled in this channel, @iron pike. Please execute the command in #481204134859505684 instead.

bold mountain Aug 27, 2020, 6:25 AM

#

Hey y'all, NA is working for me and my team now.

reef violet Aug 27, 2020, 6:25 AM

#

Is there anyway to enable guest account mode in pubgm?

storm flumeBOT Aug 27, 2020, 6:26 AM

#

Please refer to subpoint #2.1 in #faq for further information, @reef violet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

bold mountain Aug 27, 2020, 6:26 AM

#

@night cloak just wanted to let you know.

night cloak Aug 27, 2020, 6:27 AM

#

Glad to hear that.

prisma dagger Aug 27, 2020, 6:27 AM

#

When we will able to access bonus shop

storm flumeBOT Aug 27, 2020, 6:27 AM

#

You can contact the customer service via the game settings, @prisma dagger. Refer to subpoint 5.3 in #faq for further instructions.

reef violet Aug 27, 2020, 6:27 AM

#

It was avaliable last night and now it disappeared.

bold mountain Aug 27, 2020, 6:28 AM

#

Thanks for all your hard work to the PUBGM and Discord team.

reef violet Aug 27, 2020, 6:28 AM

#

The guest account mode

bold mountain Aug 27, 2020, 6:28 AM

#

@night cloak

prisma dagger Aug 27, 2020, 6:28 AM

#

Like not refreshing

night cloak Aug 27, 2020, 6:28 AM

#

Its currently not for the Indian region, @reef violet.

reef violet Aug 27, 2020, 6:29 AM

#

Abe, how i able to login in guest account for 2 days if its not avaliable

#

GWskypeFacepalm

prisma dagger Aug 27, 2020, 6:29 AM

#

@reef violet lol then rip

reef violet Aug 27, 2020, 6:30 AM

#

I dont get it lmao.. now i cant even login to my majn accounr through email. guest account lets me login to main account through email

vagrant forum Aug 27, 2020, 6:31 AM

#

From #faq 2.1, guest login was removed for the Indian region long ago.

📎 Screenshot_20200827_120027.png

spring zephyr Aug 27, 2020, 6:31 AM

#

Abe, how i able to login in guest account for 2 days if its not avaliable
@reef violet Were you using a VPN?

alpine brook Aug 27, 2020, 6:36 AM

#

When beta survey will open?

magic wigeon Aug 27, 2020, 6:38 AM

#

Redmi note 9 pro max will get 60 fps after update???

spring zephyr Aug 27, 2020, 6:40 AM

#

@magic wigeon If it doesn't support it now, then no.

magic wigeon Aug 27, 2020, 6:40 AM

#

Plzzzzzz

spring zephyr Aug 27, 2020, 6:40 AM

#

@alpine brook Soon pubgm_hidethepain

keen trellis Aug 27, 2020, 6:40 AM

#

Why Can’t my friend log into the account

spring zephyr Aug 27, 2020, 6:41 AM

#

@keen trellis Can you explain your issue in detail?

magic wigeon Aug 27, 2020, 6:41 AM

#

Refresh rate is 60fps though @spring zephyr

#

Hz*🙏🙏🙏🙏

spring zephyr Aug 27, 2020, 6:42 AM

#

Your device doesn't support it. GWcmeisterPeepoShrug

magic wigeon Aug 27, 2020, 6:43 AM

#

Because of chipset @spring zephyr

#

??????

spring zephyr Aug 27, 2020, 6:44 AM

#

Yup. suspicious

keen trellis Aug 27, 2020, 6:44 AM

#

My friend can’t connect to twitter and also can’t conncet o his pubg account

magic wigeon Aug 27, 2020, 6:44 AM

#

Can you explain briefly?? @spring zephyr

spring zephyr Aug 27, 2020, 6:45 AM

#

@keen trellis Can you provide a screenshot?

inland agate Aug 27, 2020, 6:46 AM

#

Hello I am a South Korean user
Today I got a team kill by the team
I warned
But our team made 3 team kill attempts.
Upload to the current south Korean community
Tim Killer's nickname is' 「ONE」하ü니 '

reef violet Aug 27, 2020, 6:46 AM

#

@reef violet Were you using a VPN?
@spring zephyr nopw

spring zephyr Aug 27, 2020, 6:46 AM

#

@inland agate Report them in-game.

inland agate Aug 27, 2020, 6:47 AM

#

classic sokhok

@inland agate Report them in-game.
@spring zephyr

#

classic sokhok and server is North America(Squsd)
@spring zephyr
@inland agate

spring zephyr Aug 27, 2020, 6:51 AM

#

Report them in-game. AngryCatSip

keen trellis Aug 27, 2020, 6:52 AM

#

My friend account is linked to twitter and when you log in something like this happens

📎 image0.jpg

night cloak Aug 27, 2020, 6:52 AM

#

Hello when does bonus challenge start?

neat spoke Aug 27, 2020, 6:53 AM

#

@keen trellis verify your Twitter account

spring zephyr Aug 27, 2020, 6:54 AM

#

@keen trellis He will need to verify his Phone number. It's an issue with twitter, not PUBGM.

#

@night cloak It had already started.

bold mountain Aug 27, 2020, 6:56 AM

#

@night cloak @night cloak and I are ingame on NA with ZERO issues.

night cloak Aug 27, 2020, 6:56 AM

#

It seems to be okay now I’ve played 3 tdms and 1 squad with no issues what so ever.

keen trellis Aug 27, 2020, 6:56 AM

#

ItzAdiTya ok

iron pike Aug 27, 2020, 7:00 AM

#

@storm flume lag

#

@storm flume there is too much lag in my game. what should I do?

reef violet Aug 27, 2020, 7:05 AM

#

Is there way i can contact pubgm support through live chat?

neat spoke Aug 27, 2020, 7:06 AM

#

@reef violet You can contact them through in-game support.

iron pike Aug 27, 2020, 7:06 AM

#

@neat spoke yep

reef violet Aug 27, 2020, 7:07 AM

#

@neat spoke i mean its all filled with FAQ lol

#

Didnt find live chat option

clever wharf Aug 27, 2020, 7:10 AM

#

when will high ms problem will fix .. my internet is ok

velvet quartz Aug 27, 2020, 7:12 AM

#

Anybody gonna fix this? No? Ok then...

📎 Screenshot_20200827-114503.png 📎 Screenshot_20200827-114301.png 📎 Screenshot_20200827-114249.png

neat spoke Aug 27, 2020, 7:12 AM

#

@reef violet You need to describe your issue. They would probably reply in few days.

clever wharf Aug 27, 2020, 7:13 AM

#

i think Pubg is failed to resolve high ping issue

velvet quartz Aug 27, 2020, 7:13 AM

#

¯\_(ツ)_/¯

reef violet Aug 27, 2020, 7:13 AM

#

@neat spoke mhh. rip account lol

#

GWmythicalFeelsSadMan