questions

[night cloak]

discord.gg/pubgmtr @silver jay

[safe wasp]

@night cloak 🥺 😤

[wraith brook]

@night cloak Don't give such advice bruh . Maybe he try and gets banned and then come here

[night cloak]

you don't have to recommend which is not recommended.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[wraith brook]

What if he got unlucky ? ¯_(ツ)_/¯

[safe wasp]

@night cloak Actually I'm playing pubg from season 5.. then how will i create a new id 🥺 🥺 🥺

@night cloak any best vpn for india

[night cloak]

VPN usage is not recommended.

Its not that hard to create a new account.

Can u guys explain how can some one redeem iteam worth 195 flowers when it's a 7 day event and max flowers u get a day is 6

Pubg is scam

But no on can redeem the daam thing

[vagrant forum]

Never said its free

[night cloak]

It needs 195 flowers max u can get is 6x7 that is 42

[teal venture]

@polar marsh pls bring back old kd

[night cloak]

Really

I didn't see that

@teal venture old KD is still there in (brackets)

[celest shadow]

You may use #old, @teal venture.

[night cloak]

Kd should be renamed to km

[teal venture]

Yes Ik but

True

[night cloak]

Kd refers to kill/death but it's kill/matches

[sweet hound]

Is There Is Some Glitch In PUBG Mobile

[night cloak]

It's a support stuff

Like suggestions

[sweet hound]

It is taking so much time to load

[night cloak]

@sweet hound device ?

[sweet hound]

I am using WiFi

@night cloak IOS

iPhone XR

[night cloak]

@night cloak if you have suggestions feel free to add that in #old

Ping issue still not fixed 13 days passed so far

[sweet hound]

What To Di

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[night cloak]

Survay is of no use filled it 6 days ago

[sweet hound]

Help Plss

Help

[night cloak]

@sweet hound repair once

It always works

Try doing a routine repair and remove the Resource packs.

[sweet hound]

PUBG Is Taking so much time to load

Bro @night cloak it’s iOS

I am using WiFi

[night cloak]

That option is in game.

See if ur internet is good

[sweet hound]

Bro it’s 50 mbps

[night cloak]

Wifi server down maybe

[celest shadow]

Try switching to another Internet connection, @sweet hound.

[sweet hound]

No bro everything is opening quickly

Yes bro via mobile network is good

[night cloak]

Uninstall and reinstalle then

U got wifi

It will be fast

[sweet hound]

Already Done 2 times

Now Tell What To Do?

[night cloak]

Lol I can't help then u need to talk to professionals

[sweet hound]

Who Is Professional Here

[night cloak]

#old

[celest shadow]

Can you try logging in with your mobile data, @sweet hound?

[sweet hound]

I am able to login with mobile data

But Not able to work with WiFi

Too Much Lag

[night cloak]

Issue is with ur wifi then

Glitter high maybe

Wait for few hours

[sweet hound]

Bro The Why Every App Is opening Quickly

Bro it’s happening from 3 day

[night cloak]

Try doing an IP reset.

Pubg needs constant speed

[sweet hound]

Also Done @night cloak

[spice dawn]

i am report in form one hacker, how much take time for response? "sorry for bad english"

[night cloak]

@spice dawn u have his profile?

[sweet hound]

Bro Just Wait For 24 Hours @spice dawn

[night cloak]

@spice dawn any evidence

[spice dawn]

@night cloak yes i have video proof

[storm flume]

Hello, @spice dawn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@spice dawn summit to #cheater-reports

[celest shadow]

It depends, @spice dawn. It takes time, I recommend that you be patient.

[jaunty kernel]

One of my linked social media was hacked and now the guy that hacked in is logging on my account can i unlink it right away?

[night cloak]

@jaunty kernel it takes 7 days to unlink

[jaunty kernel]

But he keeps logging on

[spice dawn]

@night cloak i am already submit now, and i have not rare role so i cant post anything in #cheater-reports channel

[celest shadow]

It takes 7 days to unlink a social media account, @jaunty kernel. If possible, should you still have access to your hacked social media account, change the password and enable two-factor authentication. Do not share your account details with third-parties.

[night cloak]

@spice dawn wait then

[spice dawn]

@night cloak hmm okay!

[jaunty kernel]

Umm ya its hacked in and cant reset it since its not my social media was my friends. Which is annoying

7 day to unlink but the hacker keeps getting on so it keeps reseting it

[storm flume]

You can contact the customer service via the game settings, @jaunty kernel. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@jaunty kernel u had email or phone linked to ur social account that was hacked?

[jaunty kernel]

Faceboom

Facebook was hacked

[night cloak]

@jaunty kernel try resting ur social account with ur details

@jaunty kernel change password and select logout of all devices

If problem is still there talk to customers support ingame

[jaunty kernel]

But ya customer service all bot replies

And takes forever

[crisp garden]

Cause of pandemic

[night cloak]

Is this where I report bugs?

[crisp garden]

#old

[chrome mica]

Hello @polar marsh

On 21st Of this month i.e. August , our clan leader's FB account was hacked and the hacker gained access to his PUBG Mobile Account. The hacker PUBG ID is 5405440442. He/She is a player from Indonesia. This player stole our clan named "LividEsports" and kicked out everyone else. Currently that clan is under the leadership of a player whose PUBG ID is 5177452844. This player has written in Indonesian language "otw ganti nama clan" which when translated to English means "otw change clan name" , which means he is soon gonna change the clans name. I need out clan back , as we were the sole Creator of the clan , we took it from lvl 1 to lvl 9 and now it has been stolen. We were participating in various competitions like PMIS and other eSports tournaments. I was the Co-Leader of the clan and now i want my clan back.

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

You can contact the customer service via the game settings, @chrome mica. Refer to subpoint 5.3 in #faq for further instructions.

[chrome mica]

@polar marsh here i attach the cheaters details with pictorial proofs

@polar marsh please help as soon as possible otherwise if the clan name is changed out clan will be gone forever

[celest shadow]

There is absolutely nothing we can do about that here, @chrome mica. It is your leader's responsibility to keep his account safe and secure. Please inform him to contact the in-game customer service to seek further assistance.

[chrome mica]

@celest shadow he has contacted the in-game customer service but there was nothing to report related to our problem so he even mailed pubg mobile complain RE : 1540558 but because the mail goes to PUBG Mobile Support Korea so they were unable to process our request

[celest shadow]

You may inform him to e-mail through this e-mail instead, @chrome mica:

[e-mail]

[chrome mica]

@celest shadow ok. Actually the hacker did not do anything wrong with the fb ID and we dont even know the hacker . He/She is someone from Indonesia , the hacker spent all his in game UC , so i had to contact to PUBG Mobile

Actually the leader is my own brother so i have mailed pubg mobile on his behalf as he has deactivated all his social media accounts and all due to safety reasons

[celest shadow]

Understandable, @chrome mica. Please inform your brother to contact our customer service for further assistance in this regard and the customer service of the social media and/or e-mail account in question.

[chrome mica]

@celest shadow I am sorry but i didn't get you. "Our Customer Service for..." means ?
via Mail?

[celest shadow]

That would be the in-game customer service, @chrome mica. This is a community support for PUBG MOBILE, however the customer service will be able to assist your brother further into the issue.

[chrome mica]

OK

[floral moon]

I think next update on 8th September, beacaus 2 EVENTS are ending on 7th September.

[storm flume]

We currently do not have a specific release date for the upcoming update, @floral moon. Once we do, we will publish further information in #news.

[urban jasper]

Has the safety observation period been rolled out yet?

[night cloak]

yes

@urban jasper it has been implemented for about a month now.

[storm flume]

Please refer to this channel's pinned messages for further information, of #news @urban jasper:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[polar marsh]

@crimson wharf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[urban jasper]

Oh, hackers are still ruining the game. When is this going to end 😫 😩

[latent sedge]

Hacker. Nd i have a limited video

[storm flume]

Hello, @latent sedge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Guys, if you're facing ping issues please have a look in pinned messages. The more reports devs get the sooner update will come for Ping Fix!! So please submit the form ASAP 🙏🙏🙏

[golden knoll]

Why can’t I send a match reservation to most of my friends

[sick shale]

@golden knoll You must have 60+ synergy with them

[golden knoll]

Gotcha

[night cloak]

@steel owl VPN usage is not recommended.

[cinder knoll]

My account is not suspended

Are the bots replying every time

[storm flume]

You can contact the customer service via the game settings, @cinder knoll. Refer to subpoint 5.3 in #faq for further instructions.

[steel owl]

Thank u rock47

[velvet hinge]

@night cloak where is new era

[night cloak]

https://media.discordapp.net/attachments/481200416349224980/747300805589336094/s1597960673585.jpg?width=887&height=499

[velvet hinge]

Hmm

[digital bolt]

Today 1:30 or 7:00

Pm

[woven atlas]

7pm@digital bolt

[digital bolt]

Poster 1:30 pm

[night cloak]

UTC

[brave wolf]

@night cloak Vpn is connected with phone and not modifying game but vpn why not recommended.

[night cloak]

Contact in game customer service for more information regarding that.

[woven atlas]

@digital bolt

[digital bolt]

Kk poster is wrong

[storm flume]

You can contact the customer service via the game settings, @brave wolf. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

@digital bolt just convert your 13:30 UTC +0 to your Time.

[digital bolt]

Yes

[golden knoll]

Will unranked classic come back this season so we get a head start next season?

[night cloak]

No information about that.

[woven atlas]

@golden knoll no info about it for now. Just keep an eye on #news

[sage shard]

Is any update coming today at 7pm?

[night cloak]

maybe you're referring to this

https://media.discordapp.net/attachments/481200416349224980/747300805589336094/s1597960673585.jpg?width=887&height=499

@real solstice No advertising in this server and use English.

@real solstice Stop

[arctic plover]

Hello I am facing an issue with bullet rendering

I do give damage to the people but they do not get knock or kill and in the menu where we check the damage and all I do see 0 damage

Can u help me with this

[night cloak]

@arctic plover it’ll either be poor connection so lag, or it’s the games desync.

[fathom plover]

@arctic plover happened to me also...NA server. Enemy was blocking the bridge, i hit him with m416 and i clearly hit him a lot because i had the on hit glacier effect and my Internet was good but when they killed us, I spectated and his hp was full

[wraith brook]

Ping issue most probably

[fathom plover]

But my ping was good@wraith brook

[polar marsh]

@bright coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith brook]

Unfortunately enemy's ping also matter

[prisma dagger]

Pls help my store is not refreshing in vinous challenge for some reason

[wraith brook]

Bonus challenge ?

[night cloak]

is sharing an email address not allowed on pubg in-game chat? I was muted for a day

[pine prairie]

@night cloak no man you can i also shared email ingame but was not muted ¯_(ツ)_/¯

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[tough sundial]

Hiii guys I need some support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tough sundial. Remember to read through #faq before asking questions in the support channels.

[wraith brook]

@tough sundial How can we help ?

[tough sundial]

My joystrick not working properly...so pls any one told how to set joystr8ck perfect position and sprint size how much....

@wraith brook yes

[wraith brook]

It's not a problem I guess

[tough sundial]

@wraith brook but I am I want to help

[wraith brook]

This can be done in #pubg-mobile

Since this is not a problem

[tough sundial]

Automatically right side movement .....

When enamy is come....

[night cloak]

Feel free to record it and report in #old.

[wraith brook]

Try repair if you feel abnormalities in it @tough sundial

[night cloak]

@pine prairie lol I have no idea why else would it mute me. the girl I spoke with and I are mutual friends for a long time and it was just any other constructive chat but turns out I was muted by pubg xD

Pls help my store is not refreshing in vinous challenge for some reason
@prisma dagger you talking about the bonus challenge store ?

[faint pumice]

Guys I lost my uc pls help

[prisma dagger]

Yes pls@night cloak

[night cloak]

@faint pumice lost how

@prisma dagger

[faint pumice]

Automatticallu

[wraith brook]

Team is working on it . More information get it on Indian server @prisma dagger

[night cloak]

If require further assistance please ask in PUBGM India, you can find the server via #735483472432594994.

[faint pumice]

How can I get it back

[night cloak]

@faint pumice please contact in game support for account related issues.

[sacred turtle]

Bonus challenge redemption rewards still not refreshed after two weeks please help

[storm flume]

You can contact the customer service via the game settings, @faint pumice. Refer to subpoint 5.3 in #faq for further instructions.

[prisma dagger]

Ok thank u very much @wraith brook because I can't play play bonus challage

[wraith brook]

@sacred turtle Scroll up

[night cloak]

@sacred turtle

If require further assistance please ask in PUBGM India, you can find the server via #735483472432594994.

[faint pumice]

I contact the service but it didn't help

[spring zephyr]

@faint pumice Only they can help you regarding this.

[faint pumice]

This happen with me first time

Anybody here who have same problem like me

[night cloak]

Please don’t use this channel as a discussion room. You’ve been answered and we cannot help any further.

[sacred turtle]

Should’nt there be given the timespan taken to refresh items instead of every week?
We should get the actual time not some fake one which is false

[night cloak]

@sacred turtle your feedback is greatly appreciated in #old. Please wait patiently for the shop to be refreshed.

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
@spring zephyr in-game support was of no help.

this is how it looked like

It’s a one day mute. Not the end of the world. -_-

Plus getting a response from a customer support agent will more then likely take longer then a day due to the COVID 19 crisis.

would you not expect me to get that? I'm curious to know what rule did I violate to cause a mute so I don't repeat it in future

Unfortunately we cannot help you any further @night cloak. You can try in game support for account related issues.

I know a hacker player with evidence

I know a hacker player with evidence.

@night cloak Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[arctic plover]

@night cloak my ping goes upto 30 max I get 30+fps I have a very good network then to it happens plssss help me

[night cloak]

@night cloak Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

@arctic plover what ?!?!

[arctic plover]

@arctic plover it’ll either be poor connection so lag, or it’s the games desync.
@night cloak

[wraith brook]

Enemy's ping also matter

[night cloak]

If your device only supports 30 FPS it looks like your device as well.

It all ties into each other games desync your FPS players ping.

[arctic plover]

Sir I told 30+

I have iphone 7 plus and OnePlus 6

[night cloak]

What graphic settings are you on ?

[arctic plover]

Is it worth it

Smooth , extreme

[night cloak]

That’s 60fps not 30 :v

[arctic plover]

So that's what I said 30+

Just leave it

Any solution

[night cloak]

60 FPS and 30 ping seems like desync to me. You can report it in #old.

[wraith brook]

It is very sad that sometimes enemy's ping causes us to become crate

[arctic plover]

So should I just announce in the whole lobby that if someone has low ping don't come and fight

[wraith brook]

Low ping ?

[arctic plover]

@wraith brook I don't think so it would be a reason

[wraith brook]

I gonna put feedback

It is very serious matter

Enemy lagging teleporting and we can't do anything

Ok I have a question

What if you give popularity to yourself ?

[night cloak]

you cant give yourself popularity unless you have an alt.

[wraith brook]

Alt yes

[night cloak]

you get popularity

[wraith brook]

Let's make 6-7 alts

[night cloak]

Chill with the discussion there champ. 👀

huh

[frigid depot]

Does a ping higher than 200 ms related to ingame frame drops?

I use a phone running exynose 9611

[vivid peak]

How much rp points we get after completing one week mission?

[frigid depot]

My settings in smooth and ultra and it feels like medium not ultra

[spring zephyr]

10x60 = 600 from Daily
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x8 = 480 from the bonus for playing with RP friends
That's 102 levels.
You might've missed some mission/daily missions. Try opening some crates or you can purchase RP when there's discount.
@vivid peak ^

[open cave]

I have question will 90fps be allowed in Competitive matches after its released in all devices or 60fps will be the limit in Competitive

[spring zephyr]

Does a ping higher than 200 ms related to ingame frame drops?
@frigid depot It won't decrease your FPS, but you will lag.

[wraith brook]

What level we can join clan and send popularity ?

Made 4 alts

[spring zephyr]

@open cave Yes, 90 FPS will be allowed in competitive matches, and the 90 FPS option will be available to all supported devices in the next update.

[frigid depot]

@spring zephyr could be the processor ? Or it's good for the game

[open cave]

Thanks @spring zephyr it will help me to get a new device

[sick shale]

@wraith brook Level 5

[wraith brook]

Oh thanks @sick shale

[lime agate]

وين شات العربي؟

[storm flume]

Please do not use languages other than English, @lime agate. Refer to #735483472432594994 for regional communities.

[frigid depot]

@spring zephyr i mean does the exynose 9611 run the game in good way?

[wheat isle]

what is the new era of pubg mobile

[silver fog]

All browser related activities for gameloop users

[night cloak]

@wheat isle no body knows tune into the livestream to find out.

[vivid peak]

How to get id cards to change username?

[wheat isle]

ok

[spring zephyr]

@silver fog You got banned?

[night cloak]

@vivid peak via the shop.

[vivid peak]

@night cloak how to get it for free?

[spring zephyr]

@frigid depot It's better if you will get a better device. Since that's a low end processor.

[night cloak]

To get it for free I think you have to stop playing for 2 weeks then do the returner missions.

[frigid depot]

A low end processor ? What you talking about

[silver fog]

Nope @spring zephyr

[spring zephyr]

@silver fog Can you explain your issue in detail?

[frigid depot]

For the record its a midrange but not a low end

[night cloak]

When is the update for anti cheat coming?

[silver fog]

@spring zephyr why browser related activities are not loading in gameloop

[night cloak]

Send the bot message to me please.

[storm flume]

You can now access #emulator-chat and #emulator-support, @silver fog. Revert this at any time by sending .emulator in #481204134859505684.

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[night cloak]

Ty

[spring zephyr]

@silver fog Ask in #emulator-support

@night cloak You can just search From:Machete2.0

[surreal wagon]

Pubg plz make ur login process tough bcuz many accounts r get hacked

[silver fog]

@spring zephyr i have asked gameloop mods thay told me that it is limited to mobile users

[spring zephyr]

You got your answer

[silver fog]

@spring zephyr is it fair bro only for mobile users what about us

[wheat isle]

when the new update is coming

[frigid depot]

Double check your info. Thanks .

[storm flume]

We currently do not have a specific release date for the upcoming update, @wheat isle. Once we do, we will publish further information in #news.

[wheat isle]

is erangle2.0 is real

[granite sparrow]

i want to unlink that :(

[night cloak]

Yes @wheat isle

[sick shale]

@wheat isle yes, it's available in beta now

[night cloak]

@granite sparrow currently not possible.

[granite sparrow]

@night cloak s15 possible to unlink?

If cannot unlink , atleast can i change the emails?

[night cloak]

The email feature is still in beta, so when it’s updated maybe yes but there’s no offical news about it yet.

No you cannot.

[granite sparrow]

oo

oke..

in the future u can unlink it right?

[spring zephyr]

No info about that, keep an eye on #news.

[granite sparrow]

:v not always on discord

[frigid depot]

Double check your info. Thanks .
@spring zephyr google would be a better choice .

[spring zephyr]

@frigid depot Well, it's enough to run the game. But you can upgrade if you want more smoothness. Your choice.

[civic glacier]

Plz help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @civic glacier. Remember to read through #faq before asking questions in the support channels.

[civic glacier]

I am not getting the scope adjust icon on any of the big convertible scopes like 6x and 8x, but this problem is only in livik map

Now plz tell me what to do

[woeful elm]

#old

[night cloak]

The quick switch scope does bug out occasionally after that game ends I suggest restarting your device then it’ll work just fine.

[civic glacier]

@night cloak no not the quick scope

The scope adjust thing

Where we convert 6x to 3x

[night cloak]

Ah

Send a screenshot of your hud please.

[civic glacier]

I literally tried everything

Sure

But not now

I tried repairing the game

Uninstalled and reinstalled 3 times

Today

Plz help

Can't u help me without the screen short

[onyx cairn]

Send a screenshot and don't spam unnecessary messages.

[civic glacier]

@onyx cairn ???

[night cloak]

Try make your messages all one message to prevent spam.

@night cloak You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher intruction.

Help Please Help

We cannot help with account related issues sorry.

[wraith brook]

@night cloak Read ^^

[night cloak]

ok

[gritty glade]

When ANNOUNCEMENT pubg mobile?

[vagrant forum]

13:30 UTC

[gritty glade]

13:30 UTC

India time?
@vagrant forum

[night cloak]

7:00 PM

use a time zone converter

[gritty glade]

7:00 PM
@night cloak

Ok. Thanks DEAR #

7> use a time zone converter :GWnatesnowSmart:
@night cloak

[bronze flint]

@civic glacier yes i do faces in livik...

[storm flume]

Hello, @bronze flint!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

[bronze flint]

They are busy bring skins clothes etc. They don't have time to fix bugs and glitches.. @civic glacier

[humble bluff]

Hi

Can I talk with support ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @humble bluff. Remember to read through #faq before asking questions in the support channels.

Hello, @humble bluff!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[humble bluff]

Can I have suber care dema in my account?

[night cloak]

[humble bluff]

[sick shale]

@humble bluff Ask in MENA server

[wraith brook]

@night cloak I didn't know clone app illegal all 4 banned

[night cloak]

Indeed its against the ToS.

[wraith brook]

Now I understood

[night cloak]

@wraith brook feel free to go through this: https://www.pubgmobile.com/terms.html

[wraith brook]

No time sorry

[umbral beacon]

Halo ges

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @umbral beacon. Remember to read through #faq before asking questions in the support channels.

[umbral beacon]

Where are you from?

[wraith brook]

Bruh you okay ?

It's support channel

[night cloak]

emm not a place for conversation.

Hi

[wraith brook]

Here another

[night cloak]

Hey I want to ask about new era announcement

[woeful elm]

#news

[polar marsh]

@marsh ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strange knot]

When 1.0 update coming?
I saw few videos where they're saying update is coming today (24th Aug) but I didn't find it yet. (Both in game and play store)

[storm flume]

We currently do not have a specific release date for the upcoming update, @strange knot. Once we do, we will publish further information in #news.

[modern crystal]

How do I unlink Game Center from my account

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @modern crystal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fading peak]

Someone is accessing my account via Facebook

I want to unlink Facebook

Please help me

id :5235314888

name : GyroGod

[storm flume]

You can contact the customer service via the game settings, @fading peak. Refer to subpoint 5.3 in #faq for further instructions.

[wraith brook]

@fading peak You made unlink process start

Wait 7 days

[fading peak]

My facebook is hacked

She login too my account

Please help mee

[wraith brook]

Change FB password and enable 2FA

[spring zephyr]

@fading peak Contact in-game customer service, only they can help you regarding this.

[modern crystal]

How do I unlink Game Center from my account?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @modern crystal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[fading peak]

I contact customer service in game 90 day

[vagrant forum]

Do you have another social media account linked to your account, @modern crystal?

[fading peak]

Please help mee

[vagrant forum]

@fading peak Contact in-game customer service, only they can help you regarding this.

[wraith brook]

@fading peak They said 90day

?

[fading peak]

He she tale said 90 day

[modern crystal]

Yes

[wraith brook]

@fading peak Then you have to wait 90 days

[fading peak]

I am afraid that my account will show that it is entering via Facebook

[vagrant forum]

Log in to the game using that social media account and click on the unlink button in Basic Settings, @modern crystal.

[fading peak]

I am afraid that my account will be banned, it is entering through Facebook

Please help mee

Someone is accessing my account via Facebook

I want to unlink Facebook

Please help me

id :5235314888

name : GyroGod

[vagrant forum]

Be advised that your account safety is your own responsibility, the discord staff cannot help you with that. Only the in-game customer service deals with account related issues. They might take time to respond but that is your only hope.
@fading peak

[gritty glade]

Hey , Neko.
May i know your pubg id?

[fading peak]

Ok thanks 😩

[vagrant forum]

#pubg-mobile would be the right place to ask that, @gritty glade.

[gritty glade]

Ok

[daring slate]

hello team

just want to know .. if we faced any paid hacker what should we do ?

bcoz they spoil our game

[storm flume]

Hello, @daring slate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[daring slate]

i reported many members, but i notice you are unable to detect these kind of paid hacker.

i will report on this site too

kindly tell me what you required for reporting a hacker.?

any screen short. any thing else ...?

[night cloak]

Pubg mobile can put lock on their data file so no one can replace it and hack it XD😆😆😆

[final wagon]

Any idea, how can i redeem this dress ? In just 1 week ?

[night cloak]

@final wagon you can buy flowers from the shop for 10 UC each.

[final wagon]

Okk nice, tnxx

[night cloak]

@night cloak use #old

Ok

@final wagon which pubg server?

[cedar plinth]

Hackeris still in pubg

Asia server hacker

[night cloak]

@cedar plinth Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[frozen schooner]

@cedar plinth report them through game!!

[night cloak]

The team are aware of the situation and are actively working on the situation.

[cedar plinth]

I report lot of hacker not banned still all are alive

[marble thicket]

Can anyone give me Pubg Mobile Lite discord server?

[frozen schooner]

@cedar plinth the system will detect them soon!! and you can submit a video on the #cheater-reports channel!

[cedar plinth]

K

[thin ginkgo]

How can i get content creator role

[woven atlas]

@thin ginkgo #faq 6.1

[wraith brook]

@thin ginkgo You need to create content

[thin ginkgo]

@woven atlas sir how can I get the big code

@thin ginkgo You need to create content
@wraith brook yes

[cedar plinth]

@night cloak how to sent video hacker

[night cloak]

@cedar plinth upload it to YouTube then copy the link.

[cedar plinth]

Google drive its possible

[thin ginkgo]

@night cloak pls tell me how can I get the big code

Of dc

[night cloak]

Just give a link that the mods can click and see.

[thin ginkgo]

@cedar plinth

@night cloak

[night cloak]

@thin ginkgo code?

[polar marsh]

@drifting bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[thin ginkgo]

@night cloak are sir discord cde identification

This

[night cloak]

684253192418361349

Is yours.

[thin ginkgo]

Ye kiska hai

Thx

[night cloak]

English only please.

[thin ginkgo]

Okh

[tranquil kiln]

i need to report someone from top 100 in europ server with a video
how can i do that ?

[night cloak]

@tranquil kiln Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game

[alpine brook]

@tranquil kiln check #faq 5.1

[tranquil kiln]

@viasy i uploaded the video there with no response

[night cloak]

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual.

@tranquil kiln if cheater gets baned u wont get any mail....keep reporting them in game also

[tranquil kiln]

@night cloak okaay

[swift stump]

@error 403

@error 403

[night cloak]

@swift stump what's the issue

[celest shadow]

You do not have to mention anyone, @swift stump. State your issue here.

[swift stump]

Account related issue but complicated

[night cloak]

@swift stump for account related issue u can contact in game CS

[celest shadow]

We do not deal with account related issues here, @swift stump. Please contact the in-game customer service for further assistance.

[swift stump]

I just talk to error 403

[potent flint]

He/She prob wont respond

[swift stump]

Then what he is doing here cant respond ??

[fluid ore]

How is it possible to get 198 in 5 days? Is it possible? The events clearly do not provide enough orchids

[potent flint]

BROO

[spring zephyr]

@swift stump Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[potent flint]

@fluid ore what region is it

[fluid ore]

Asia

[spring zephyr]

@fluid ore You will need to buy the flowers.

[fluid ore]

Oh

Lemme check price

[celest shadow]

Unfortunately you will not be able to earn enough, @fluid ore. You will need to purchase the remaining flowers in the shop for 10UC/each.

[potent flint]

Lucky bro

We never got a permanant outfit from events

In middle east

[heavy vortex]

please move to discussion channel if you don't need any support@potent flint

[potent flint]

Oh mb

Am I the only one having sudden rise in ms while the game is going on

[night cloak]

Fill that form

[potent flint]

I filled it before

[olive tendon]

@fluid ore You will need to buy the flowers.
@spring zephyr why I don't have this event

[celest shadow]

Events are region based, @olive tendon.

[polar marsh]

@cedar plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[alpine brook]

This is how cheaters team leading pmbc in game qualify round. (I don't have video proof tho)
8 match = 8 chicken with 300+ kills (average 37+ kill per match)
Can you imagine?

Will pubgm take any action on them?
Legit players getting disappointed day by day.

[pearl mason]

Hello customer service is not help

What I do

Hello bro

Help

[wraith brook]

U back ?

[pearl mason]

@wraith brook what means

[night cloak]

Anyone knows how long the "Not getting mythic from premium/classic creates" can go on? I'm on 440+ opened premium/classic creates and no mythic. If I calculate a bit 440x120 is 50k~ UC and I find it kinda disappointing... Feels like "free" creates are rigged... :/

[pearl mason]

Help

[heavy vortex]

@night cloak it's based on luck.. And people here are above 1000

[night cloak]

@alpine brook please contact the official FB group of Bangladesh

[pearl mason]

@heavy vortex bro customer service is not help

[heavy vortex]

Only they can help you with account related issues @pearl mason

[night cloak]

Not really luck if I check how streamers and youtubers can get mythics for 3-4k UCs

We cannot help you with that, @pearl mason please refrain from asking the same daily.

Strange but I guess that's "only PUBGM" things

[sand niche]

nobone pley pob'

[alpine brook]

@night cloak Nothing new 😦
What if official report to you without proof?
Then i'll also do it via official representative. (I'm close to him 😛 )

[sand niche]

pobj mobil with me

åä

[pearl mason]

@heavy vortex oo I choose account related issues?

In customer service

[night cloak]

@alpine brook they'll be doing via in-game CS not in Discord AFAIK.

[heavy vortex]

@sand niche use #activities

[pearl mason]

@heavy vortex I choose account related issues

[night cloak]

We cannot help you with that, @pearl mason please refrain from asking the same daily. Contact in-game customer service again.

[pearl mason]

@night cloak yes bro I say what I choose

[night cloak]

Nothing can be done in here for Account related issues.

[pearl mason]

@night cloak what?

[storm flume]

You can contact the customer service via the game settings, @pearl mason. Refer to subpoint 5.3 in #faq for further instructions.

[pearl mason]

@storm flume Yes bro I say what I choose in customer service

[storm flume]

You can contact the customer service via the game settings, @rigid lichen. Refer to subpoint 5.3 in #faq for further instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@rigid lichen please refrain from spam mention server members and Refer the bot message.

[calm skiff]

😅

[pearl mason]

Hlo bro I select account related issues and next I select account lost issues and next I select Yes I unlinked on of them and I don't access to the other one and next i select Yes I am agree and next I give new character id and old character id.This is Ok?

[rigid lichen]

Okay.. Thanks guys!

[pearl mason]

Ok?

I select correct answers?

[night cloak]

Isn't the issue hacked @pearl mason

[pearl mason]

What I choose @night cloak

[night cloak]

Or lost via unlinking option

[pearl mason]

Please @night cloak tell me first to Last answers in customer service

[night cloak]

What was your issue??

[pearl mason]

Google account disabled

[night cloak]

Contact Google.

[pearl mason]

I contact but he deleted my account

Permanent

[night cloak]

Can we get mythic items in daily lucky drop @night cloak?

There's nothing can be done if Google is not willing to help you, @pearl mason.

[pearl mason]

But pubg old account pubg data transfer to new account

[night cloak]

@night cloak most likely to get Legendary items.

[pearl mason]

?

[night cloak]

@pearl mason it cannot be done.

That wasnt my question Sir

[polar marsh]

@drifting bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I wanna get the old time traveler set for the achievement

[brave wolf]

This is possible without cheat?

[night cloak]

The chance of getting mythic is too low

Thx

[pearl mason]

@night cloak what I do

[storm flume]

Hello, @brave wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

@pearl mason create a new account in game.

[pearl mason]

@night cloak but my old account?

[rigid lichen]

I'm having issues through login. Recently, my Facebook Account got hacked but I recovered my Facebook Account. But unfortunately, that hacker linked my pubg account through his twitter and changed my in-game name and country flag. He still have access through twitter. I'm playing from Season 2 and I fear that he may use hacks in my account and I can be banned for 10 years. Please help me out to remove that twitter account. Thank You!
In-game ID: 5103898172 @storm flume @torpid quail @celest shadow @vital sluice

[night cloak]

It is lost as you don't have the access to Google account and is being permanently disabled. @pearl mason

[torpid quail]

why tagging bot ?

[night cloak]

@rigid lichen contact in-game customer service for Account related issues.

[storm flume]

You can contact the customer service via the game settings, @rigid lichen. Refer to subpoint 5.3 in #faq for further instructions.

[tall pecan]

Any way to only get English speaking teams? 9/10 games lately I just mute team instantly and they might aswell be enemy from that point on really

[native coyote]

Can someone show me something called luck?

[icy kite]

guys I dont see players in "world" there's no even a single room

[pearl mason]

@Rock47#385customer service is not old pubg data transfer to new account ?

[tall pecan]

I have hot drop settings for English

[brave wolf]

@native coyote English

[night cloak]

Accounts cannot be transferred @pearl mason

[icy kite]

Where's the others?

[pearl mason]

Why?

[slate nova]

?

[icy kite]

go to world

[night cloak]

Terms of service, @pearl mason.

Do a routine repair@slate nova

[slate nova]

Okay, thank you

[pearl mason]

@night cloak what is terms of service

[night cloak]

@icy kite restart the game and try again

[slate nova]

Wait how can I do that 🤔

[night cloak]

@pearl mason https://www.pubgmobile.com/terms.html

Logout > repair > routine repair

[icy kite]

I tried multiple methods to fix this, but the bug is still their. I even reinstall the game and restart my router (internet connection)

[pearl mason]

@night cloak what I do?

[night cloak]

Create a new account

[vagrant forum]

He can't log out since the settings button is missing.

[night cloak]

RIP

[heavy vortex]

Try restarting the game easy fix

[slate nova]

Yeah 😦

[pearl mason]

@night cloak next

[night cloak]

Exit the game, turn off the internet and open the game and you'll have the option in login page

[slate nova]

No, it’s okay, I gonna be sad now

[tight kindle]

Pubg mobile lite server link @night cloak

[night cloak]

There's no PUBG MOBILE Lite server.

There's no PUBG MOBILE Lite server.
@night cloak wait, wasn't there a PUBGM Lite?

[slate nova]

How can I Install PUBGM Lite?

[vagrant forum]

PlayStore/AppStore, @slate nova.

[night cloak]

It's in Beta for a few countries afaik

It's available for all regions where the global version is available.

o.o

wait, wasn't there a PUBGM Lite?
@night cloak there was a channel available in this Server which is being removed due to lack of activity, refer #community-news.

[slate nova]

Well I don’t see bc I’m really blind lol

[icy kite]

no players

[slate nova]

But fr I don’t see it

[brave wolf]

@icy kite Network unstable!

[night cloak]

@icy kite might be a bug, try entering the Cheers park and exit the check again if not report it in #old

It's not available in Hungary (PUBGM Lite) @night cloak just checked Google Play. I had it downloaded but I couldn't play because I wasn't from the "beta" regions

[icy kite]

or It might be a problem from my Internet Service Provider

[night cloak]

Hello guys
is there any way i can contact pubgm support ?

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[slate nova]

Yes this

Which it still happened rn ☹️

[celest shadow]

Have you tried reinstalling the game, @slate nova?

[icy kite]

uninstall pubg mobile

[slate nova]

@celest shadow oh no

& okay I will give me a second

Maybe half a hour

[icy kite]

lets play STH

[slate nova]

I can’t, I need to uninstall then reinstall back

[icy kite]

yeah, and also tried to update your device firmware

[slate nova]

Yup & I already did

[potent flint]

How to get couple breaker title

[celest shadow]

That's exclusive to the Korean version, @potent flint.

[ionic harness]

is it correct that PUBG Mobile will be removed from App store for IOS devices ?

[potent flint]

Fr?

@celest shadow i just saw someone in global version tdm have it

is it correct that PUBG Mobile will be removed from App store for IOS devices ?
@ionic harness prob no

Maybe just a rumor

Fortnite was removed because they went against app store and google play store tos

[celest shadow]

Korean and Global version players can play together, @potent flint.

[potent flint]

K

[ionic harness]

Fortnite was removed because they went against app store and google play store tos
@potent flint what about PUBG mobile ?

[potent flint]

It wont be removed since they did not against the tos

[tall pecan]

It might get removed it's in court now ain't it. Apple has all the chips they're the victim.

[potent flint]

@tall pecan your talking about fortnite or pubg?

[tall pecan]

Both

[potent flint]

And lets go to general

[heavy vortex]

These talks can be done in discussion channels. @tall pecan @potent flint

[tall pecan]

They use the same engine don't they

[potent flint]

Its not because of the engine or the conpany

[heavy vortex]

use #chat @potent flint @tall pecan

[tall pecan]

OK I have a support related question. Where is pubg support? I would have more faith in finding big foot then getting a reply

[celest shadow]

The customer service receives a large number of support requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. However, the response time depends on the number of support requests. You are therefore kindly asked to wait patiently. If you are not contacted within a reasonable time span, please reply to the support ticket with a kind reminder, @tall pecan.

[pearl bridge]

My Pubg mobile account was stolen, what should I do?

[celest shadow]

Can you please DM me this video link, @gritty glade?

[tall pecan]

Contact support wait 7 months find new game because they don't care and never answer. Sorry but it's the truth

[storm flume]

You can contact the customer service via the game settings, @pearl bridge. Refer to subpoint 5.3 in #faq for further instructions.

[gritty glade]

Can you please DM me this video link, @gritty glade?
@celest shadow

OK

[night cloak]

When is #cheater-reports reopening :/

I asked it once already but I want to ask again if the Community Team is reachable by email or I just have to "ping" them nicely and cross my fingers, pray and hope they will notice me?

[spring zephyr]

@night cloak The channel will be reopened when the latest reports have been processed.

@night cloak What's the issue?

[night cloak]

@spring zephyr man it's like opening twice a week :!

Need fast processing I have like 10+ reports pending :/

All in top 100 Asia

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[night cloak]

Been one month since I reported through that link no reply till now

[robust geyser]

i have two questions:
are there bots in training grounds?
will there be bots in the first 'FPP' tdm match?

[night cloak]

@night cloak What's the issue?
@spring zephyr More like a bunch of community related questions than issue actually.

[spring zephyr]

You can ask here.

[night cloak]

Kinda private... ehh

May we discuss it in DM and then we'll see if it's worth a try to talk about or nah?

[spring zephyr]

@robust geyser There are no bots in Arena.

[robust geyser]

answer pls

[spring zephyr]

@night cloak Feel free to DM me.

[robust geyser]

in training grounds?

[night cloak]

No bots in Evoground

[quiet topaz]

Can y’all help me with 1 times

[spring zephyr]

@robust geyser no.

[night cloak]

Only Classic, Payload and Arcade game modes got Bots

[robust geyser]

ok

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quiet topaz. Remember to read through #faq before asking questions in the support channels.

[quiet topaz]

I sand y’all pic

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @quiet topaz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quiet topaz]

Hello plz tell me if y’all see picture that I sand

[heavy vortex]

Follow what @storm flume said @quiet topaz

[spring zephyr]

Check out #faq 4.11.

[quiet topaz]

Ok

[nimble estuary]

I am getting 10 minute báns again and again since yesterday for no reason. I am not using any hàcks and 3rd párty apps. I even resetted my phone twice and downloaded game from playstore but i am still getting the same bán. I lost many tier points because of this shítty 10 minute ban. Please do something.

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @nimble estuary. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[visual nexus]

Can some one help my pubgm control got stuck means I set my control but when I play games is become normal control plz help

[polar marsh]

@velvet token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn ivy]

When I try to jiggle or just fire with my scope on my joystick returns to its original position causing my character to glitch out, how can I fix this? I have finger sleeves btw

[nimble estuary]

@spring zephyr the problem is not in my internet connection. I have checked both PTCL and Zong net.

[unreal nest]

..

[tardy dome]

They are saying that my emulator is not uptodate

[storm flume]

You can now access #emulator-chat and #emulator-support, @tardy dome. Revert this at any time by sending .emulator in #481204134859505684.

Please refer to subpoint 4.11 in #faq for further information, @nimble estuary. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[polar marsh]

@forest plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring zephyr]

@autumn ivy Can you explain your issue in detail? A video of it would be better.

[autumn ivy]

Okay, give me a sec

[polar marsh]

@tardy dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quiet topaz]

Can someone tell me why I can’t click on shot button while I’m shotting to the enemy

Hello

[autumn ivy]

See how it randomly returns to its original position even when I want it to go straight

[forest rock]

i need the site of reporting hackers

[autumn ivy]

@spring zephyr

[night cloak]

@quiet topaz Might be a minor glitch, try the in game repair it might get fixed

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[forest rock]

i want to report a hackers

[spring zephyr]

@autumn ivy That can be an issue from your device's side. I will recommend you to try repairing the game and see if it gets fixed.

[storm flume]

Hello, @forest rock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[autumn ivy]

@spring zephyr I tried routine repair I think it fixed it for a few hours but then it started happening again, I noticed it only started happening after I bought my finger sleeves.

[quiet topaz]

@night cloak wym by in game repair

[sullen quartz]

Hello I had gone to midasbuy to purchase some uc and as the transaction was being completed the page refreshed and my money has been credited from my account but I have not yet recieved the uc pls help

[night cloak]

@quiet topaz when you logout from the settings you can see an option on right top corner "repair" you can do the routine repair it might fix the issue

[quiet topaz]

@night cloak ya I tried that but it didn’t work

[spring zephyr]

@sullen quartz For any support matters related to payment transactions through "midasbuy", you can ask for support to their email address:

[e-mail]

[sullen quartz]

Thank you

[night cloak]

@quiet topaz what phone do you have?

[sullen quartz]

Will doo

[quiet topaz]

@night cloak I got iPhone XR

And I play 4 finger

[night cloak]

@quiet topaz Does it happens more often ?

[quiet topaz]

Nah

Everything works fine beside fire button

[night cloak]

Well you can report that bug in #old along with proof and mobile details

[quiet topaz]

Ok

Thank u

[hushed belfry]

My id has been hacked and been logging in from some other locations and i can't bear loss of losing this id please help!
Trying to link my mail and it says wrong otp even if im putting actual otp that i recieved

[shy mist]

I was awating for 7pm tonight ..As a surprise FALL GUYS is released..xd

[night cloak]

@hushed belfry Contact in game customer support for any kind of account related issues, the discord staff can't do much abt it

[quiet topaz]

OMG IT TAKE 6 hours to text back again

[night cloak]

@quiet topaz Did you put everything in that text along with proofs of your bug and device details?

[quiet topaz]

Oh nah

[night cloak]

Do that in a single text nextime cause the slow mode is at 6hrs

[quiet topaz]

Oh I see

Alr

But why they put the time limit tho

[tacit thicket]

Hello

My account in the game was stolen and they wanted it on purpose and I have witnesses for that



Plzz help me

I have more than one witness

[night cloak]

Its not possible to check that many bugs and glitches for the devs and to make it more effective they have put a slow mode on it@quiet topaz

[polar marsh]

@devout crag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@tacit thicket Please contact in game customer services for any account related issues, the discord staff can't do much abt it

[storm flume]

You can contact the customer service via the game settings, @tacit thicket. Refer to subpoint 5.3 in #faq for further instructions.

[uneven shoal]

Pubg is helping hacker to be on good position... Today Bangladesh Asia no 1 win came after 7 day ban.. and he still on top 1 .... After came bck frm 7 day ban... And we are playing so hard.. and still on 2nd 3rd posi lol.... Great pubg..... REWORD HACKERS MORE.... ❤️❤️

[storm flume]

You can contact the customer service via the game settings, @hushed belfry. Refer to subpoint 5.3 in #faq for further instructions.

Hello, @uneven shoal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[patent cypress]

I got my pet to lvl 7 and i didn't get the emote

[graceful kelp]

They are just making money. They dont give a damn about security or legit players 😄

[vagrant forum]

@patent cypress, can you share a screenshot?

[patent cypress]

Ok

[storm flume]

Hello, @graceful kelp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[heavy vortex]

Show lobby ss@patent cypress

[patent cypress]

Ok

[night cloak]

@patent cypress its near the charater emotes you can see a dog face icon in the lobby

[polar marsh]

@tacit thicket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[heavy vortex]

see beside the emote there's a dog face in lobby

click on it to use companion emotes

[gilded vessel]

Hello I have a problem when I want to redeem the code it says verification code error or parameter error who can help me?

Please I need help

[night cloak]

@gilded vessel its already used expired*

[gilded vessel]

I typed the code right everything is correct

@gilded vessel its already used expired*
@night cloak i-

[patent cypress]

There is non

[gilded vessel]

I just bought the code

[shy mist]

@gilded vessel where did u purchase from legeal website?

[gilded vessel]

No i did it from the super market machine

I just bought it bruhh

[heavy vortex]

@patent cypress follow the mark

[gilded vessel]

@gilded vessel where did u purchase from legeal website?
@shy mist from the super market's machine dude

[patent cypress]

Thats soo small

[night cloak]

@gilded vessel u mean google play redeem code or redeem code for redemption center ?

[heavy vortex]

@gilded vessel are you talking about Google Play store one?

[gilded vessel]

Noooooooo

[shy mist]

@gilded vessel Eventually it aint opening..

[gilded vessel]

from the machine where you can also buy itunes and playstation dollars

Seriously guys i wasted 5 dollars

[heavy vortex]

@celest shadow ^

[night cloak]

is it written pubg mobile or just pubg ig its pubg pc @gilded vessel if you talking about game code

[gilded vessel]

is it written pubg mobile or just pubg ig its pubg pc @gilded vessel if you talking about game code
@night cloak look I purchased the code from a machine in the super market and I typed everything right and now im on a site on my pc called Pubg mobile redeem

It's the official site

[night cloak]

pubgm doesnt give redeem codes like that tho it must be pubg pc i guess

[celest shadow]

Could you show an image of the item you purchased, @gilded vessel?

[gilded vessel]

thats it but I erased the code

[velvet hinge]

@gilded vessel ig u got scam

[gilded vessel]

No way

[shy mist]

@night cloak He's talking about Gift cards which can be redeemed

[gilded vessel]

How did I ??

How did I get scammed??

Tell me

[velvet hinge]

@gilded vessel u can't buy redeem code

[night cloak]

@gilded vessel pubgm doesnt give any redeem codes

[gilded vessel]

Bruh

[night cloak]

it must be pubg pc

[gilded vessel]

You can in dubai

srsly?

[celest shadow]

@gilded vessel, and the image of the item you purchased from the super market please?

[velvet hinge]

@night cloak send the website screenshot

[silent cliff]

Hello i need suppoort my account is hack

[gilded vessel]

@gilded vessel, and the image of the item you purchased from the super market please?
@celest shadow Sry I cant blur the code

[storm flume]

You can contact the customer service via the game settings, @silent cliff. Refer to subpoint 5.3 in #faq for further instructions.

[heavy vortex]

@gilded vessel hide the code by editing it from gallery

[silent cliff]

Nn i can’t i need support now and here please

[shy mist]

@silent cliff Only in game can help u

[celest shadow]

We don't assist with account related issues here, @silent cliff.

[sand niche]

hi sorr

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cedar zinc]

Some one steal myaccount in pubg(twitter)

[vagrant forum]

Did you set your DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4, @night cloak?

And the issue still persists?

[minor oar]

Help it happened 2 times today

[vagrant forum]

You'll have to change your network then.

[minor oar]

You'll have to change your network then.
@vagrant forum why

Where is self roles

[vagrant forum]

What's your issue, @minor oar?

[minor oar]

@vagrant forum high ping 😔

[storm flume]

Please refer to this channel's pinned messages for further information, @minor oar:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

[minor oar]

@vagrant forum and in redmi 5 it is not working properly

@vagrant forum tell

@mighty fossil

[celest shadow]

Switch to another network, @minor oar.

[minor oar]

Switch to another network, @minor oar.
@celest shadow for ping ?

[celest shadow]

Yes.

[vagrant forum]

@vagrant forum and in redmi 5 it is not working properly
@minor oar, can you explain that more clearly?

[minor oar]

Ok

[brave wolf]

Cheaters in Bonus challenge.He will ban.can I get refund?

[minor oar]

@vagrant forum in my phone (redmi 5) ram 3gb, with Snapdragon 440. The CPU is going till 90% so I am not able to play smoothly. And FPS is not going above 20.

[slow roost]

how do i support royal pass from an ios device

[gleaming basalt]

Plzz help ne my mic and speaker both are glitch when i play pubg with wifi

[spring zephyr]

@gleaming basalt Try changing your DNS, refer to #faq 4.5

@slow roost You can't. It's exclusively for Android.

[slow roost]

oh

[vagrant forum]

That is because your device specifications are very low compared to what the game requires for a smooth performance, @minor oar.

[gleaming basalt]

What are u saying bro cant underatand

[minor oar]

@vagrant forum ok

[gleaming basalt]

Help mic glitch when play pubg by wifi

[slow roost]

thats what he said

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @gleaming basalt. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[slow roost]

refer to 4.5

[silent cliff]

Please help me

!!!!???????

[steady basin]

please My account has been approved and I don't know the reason

[spring zephyr]

@silent cliff Can you translate what it says?

@steady basin You got banned?

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @nimble estuary. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[nimble estuary]

@spring zephyr dude don't act like an automatic bot. You didn't even read message completely. I told you i have checked that.

[silent cliff]

login failed

[spring zephyr]

@nimble estuary Is your device rooted?

[silent cliff]

Can you help me

[steady basin]

help

[nimble estuary]

@spring zephyr no it is not. Completely stock firmware with locked bootloader.

[spring zephyr]

@silent cliff Try again after some time, make sure that you have a stable internet connection.

@nimble estuary Change your DNS to 1.1.1.1

[nimble estuary]

@spring zephyr what can i do to fix the problem ? Device reset and game redownload didn't work. And yeah i changed DNS to 1111 but still got error.

[steady basin]

help

[spring zephyr]

@steady basin You got banned?

[nimble estuary]

@spring zephyr

[silent cliff]

This problem from yesterday bro i have change 4g to wifi

[spring zephyr]

@nimble estuary Wait for the time period to end, If you have already followed the steps given in #faq 4.11, then it should not happen again.

[steady basin]

تكلمو عربي كس امكم

[storm flume]

Please do not use languages other than English, @steady basin. Refer to #735483472432594994 for regional communities.

[nimble estuary]

@spring zephyr i followed the step. And how many times do i have to wait ? I got it like more than 10 times since yesterday.

[little ridge]

i am trying to purchase uc but it says unavailable for this purchase , i need some assistance

[spring zephyr]

@steady basin English please.

[muted nacelle]

Hi guys

[steady basin]

I want to talk, oh question, PUBG

[silent cliff]

Please anwser me

[spring zephyr]

@steady basin Can you explain your issue in English please.

[zinc vector]

Maps are already downloaded ... But showing this problem from today morning

[vagrant forum]

Repair the game client, @zinc vector.

[zinc vector]

@vagrant forum ok

[steady basin]

I want help recovering my account

[little ridge]

@everyone help

[storm flume]

Hello, @hazy drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[spring zephyr]

@steady basin Can you send a screenshot of what's happening?

[hazy drift]

help

[little ridge]

@storm flume

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hazy drift. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@polar wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

You can contact the customer service via the game settings, @little ridge. Refer to subpoint 5.3 in #faq for further instructions.

[hazy drift]

@vagrant forum how to report manually a cheater ??

[polar marsh]

@humble dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steady basin]

please help

[vagrant forum]

In case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@hazy drift

[polar marsh]

@steady basin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gleaming basalt]

can u give me tutorial video of 4.5

[hazy drift]

@vagrant forum thanks i have his game play video...and he have RP🙄🙁

[river bison]

Need help

[gleaming basalt]

Bro my problem solution

[storm flume]

You can now access #emulator-chat and #emulator-support, @river bison. Revert this at any time by sending .emulator in #481204134859505684.

[polar marsh]

@river bison:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome sentinel]

hello

i need help with my account

[vagrant forum]

Please state your issue.

[polar marsh]

@chrome sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[knotty flicker]

Hey i have a problem

[onyx cairn]

What's the matter? @knotty flicker

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @knotty flicker. Remember to read through #faq before asking questions in the support channels.

[knotty flicker]

So i switched other to the third layout option ( screenshot coming)

And this is my hud

But every time i enter a match, my ads button changes and goes back to where it originally was

[spring zephyr]

@knotty flicker Can you record a small clip of it happening?

[knotty flicker]

See right side

Yes sure

[vagrant forum]

Did you copy the layout to Arena Layout, @knotty flicker?

[knotty flicker]

Yes

[polar marsh]

@willow portal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[knotty flicker]

Im sending the clip it will take about 1 or 2minutes

But its just the ads button

Nothing else

Everything stays same, its very weird, and i don't know if its just me having the issue or if its global 😅

[ancient kestrel]

Does pubg kr version has bonus challenge?

[night cloak]

are we able to use Corvus Os in pubg mobile ?

[sick shale]

@ancient kestrel This is support channel of global version only

[ancient kestrel]

I know. I am just asking if someone know 🤔

[wraith brook]

@ancient kestrel NO

Big NO

[ancient kestrel]

So only global version has got this? Nice 😍

[wraith brook]

Ofc

[knotty flicker]

Ah the sprint button stays the same as well

[polar marsh]

@spring glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

The Bonus Challenge is only available for some regions on the global version.

[sick shale]

@knotty flicker What happens when you put it on the right side

[knotty flicker]

Nothing, the ads button just doesn't move from his original spot

Transparency and size stays always same as well

And it's just on layout3*

[vagrant forum]

Reset the layout and set it up again, @knotty flicker.

[knotty flicker]

Ok i will try

[worldly mirage]

ID : 5210442277

[alpine flower]

whats the new era?

[knotty flicker]

Haha, i dont know how to describe this, its weird

[spring zephyr]

@alpine flower https://discordapp.com/channels/393088095840370689/481197473403240451/747366477145047040

[worldly mirage]

This guy 2 in server KRJP
Name : Dior

[storm flume]

Hello, @worldly mirage!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[knotty flicker]

So, i reset and just moved the ads button to another spot, then i copy my layout, everything gets copied expect for the ads button, it stays there where i move it after the resets and completely ignores the copy paste of the new layout, which is fine, but everytime i start a new match (tdm or classic) it goes back to the original spot

[polar marsh]

@unique forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

are we able to use Corvus Os in pubg mobile ?
@night cloak

[vagrant forum]

It might be bugged then, feel free to report the issue in #old, @knotty flicker.

[knotty flicker]

Ok thank you

[spring zephyr]

@night cloak It's better if you won't use third party apps.

[knotty flicker]

Yes its bugged for sure, now it just disappeared 🤣

[vagrant forum]

Also, try repairing the game client, worth a try @knotty flicker.

[knotty flicker]

Do my settings go away?

[vagrant forum]

No it won't.

[knotty flicker]

Ok i will try this first

Thank you 🙏

[vagrant forum]

Routine repair.

[knotty flicker]

Ok

[warm pilot]

hey... if i reach to ace and go back again to crown do i get 3 vouchers from the weekly report?

[pure spruce]

pls we emulator players also want to play crew challenge please next season enable it

[vagrant forum]

Feel free to suggest that in #old, @pure spruce.

[foggy palm]

Hello @everyone Is Asus ROG 3 is allowed in pubg mobaile tournament ?

[vagrant forum]

Yes it is.

[knotty flicker]

It didn't help

But the second option of repair might look like it will help me

Its just going to reset all my settings :((

[full meadow]

Please unblock my account..I have played with a cheater and they are from Global Chat. This error is not my fault but it is the fault of the PUBG team as it allows players to use cheats😩

[foggy palm]

I mean its allowed in pubg mobile official competitive @vagrant forum

[vagrant forum]

Try that as well, just make sure you remember your settings, @knotty flicker.

[polar marsh]

@full meadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pure spruce]

pls we emulator players also want to play crew challenge please next season enable it

[balmy forum]

Hello , i am getting this error everyday , how to solve it
"We have terminated your connection because of data error"

[vagrant forum]

@foggy palm, as far as I know, it should be allowed. Only iPads/Emulators are prohibited in Official tournaments.
@onyx cairn, can you please confirm that? ^^

[storm flume]

Please refer to subpoint 4.11 in #faq for further information, @balmy forum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vagrant forum]

Feel free to suggest that in #old, @pure spruce.

[wraith brook]

@vagrant forum Yes

I asked once

[onyx cairn]

Yes, they do have own events/tournaments. @vagrant forum

[charred jolt]

5132839353 he is a cheater, location hacker, I was reported this account but that didn't blocked, please ban hackers.

[warm pilot]

hey... if i reach to ace and go back again to crown do i get 3 vouchers from the weekly report?

[storm flume]

Hello, @charred jolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[knotty flicker]

@vagrant forum so it kinda helped me. It didn't fix it directly but now, when i change hud option ingame ( from 1 to 3 ) the ads button changes as well. If i start a game with hud option 3, the ads button is still on the original spot but if i just change to 1 and then 3 at the beginning of the game, everything is fine

So i will just have to change back and Vorwand before game but it takes like 5 seconds so its fine