#questions

1 messages · Page 992 of 1

warm smelt
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I just restarted my device

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean delta
sick shale
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@cerulean delta refer to subpoint 4.11 in #faq

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@night cloak in the upcoming update

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No information about the release date, it will be announced in #news

polar marshBOT
#

@cerulean delta:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

minor thorn
#

I have this problem how can I solve it

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Although I have the last version

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Which is 0.19.0.13912

golden badge
#

Why the Realme 6 Pro phone does not support 90 frame rate?

sharp onyx
#

@golden badge does it have a 90Hz screen?

golden badge
minor thorn
#

Please I need a help I can’t login 4 days ago

steady silo
#

Hello moderator. I am arriving from Habib Azerbaijan. My account was closed for using cheat, but I regret it. Could you please restore my account? If you want, you can watch me 24/7. I promise that I will never use cheats again. please i invested a lot of money in the game. ID: 5244217204

sharp onyx
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@golden badge It could possibly get it in the future. Please wait patiently

night cloak
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No @steady silo.

steady silo
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@night cloak help me

night cloak
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@golden badge the 90 FPS is only available for one plus users at the moment.

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@minor thorn please contact in game support for account related issues, you can refer to #faq subpoint 5.3 for further instruction. Then wait for a future update to fix that issues.

vestal viper
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Fix frame drops, fix livik and Sanhok landings.

sharp onyx
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@vestal viper please use #old

vestal viper
#

They take feedbacks from users? Sad steam noises

golden badge
#

Thank you both ♥️ @sharp onyx @night cloak

polar marshBOT
#

@faint swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender wharf
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@faint swift Please contact customer support

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal viper
#

Ping issue link dev team

vital obsidian
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I'm having this issue where my ping is 20 ms at the start of the game and as soon as someone comes close to me the ping jumps and I start teleporting all over the place.My internet speed is 35mbps and game was fine up till yesterday

vestal viper
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Imagine playing in a lobby with two fps capped devices support, 60 fps and 90 fps huh customer satisfaction: what is that?
Business: aye OnePlus my buddy 🙏

tender zephyr
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I dunno why the Devs don't listen to the community
We've been asking for ages...pls bring back old Erangel loot...
Erangel needs more loot I'm hotdrops pls

night cloak
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@vestal viper the link for higher ping then usual has been pinned in this channel.

polar marshBOT
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@late mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

daring nexus
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Anyone know how to stop mods?

night cloak
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@daring nexus what do you mean?

daring nexus
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Should pubg make a server that is open to modders. Use all the mods, menus you want. An then a server for those of us who want a fair game.

night cloak
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No.

daring nexus
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Take any of the things out of the server with no mods that cheaters use.

night cloak
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Mods are against TOS you can suggest your idea in #old.

daring nexus
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Then why are there at least 3 dp28 modders in every game now? I don't think pubg cares.

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What happened to commitment to fair gaming?

night cloak
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@daring nexus stop accusing pubgm of not caring if you actually cared enough to read #news you’d have some sort of idea as to what the PUBGM staff are doing.

polar marshBOT
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@wet wind:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

daring nexus
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Obviously they don't. Sorry. Facts are facts. Every single game a new modder. Nice survey though.

#

Why am I on slow mode in bugs? Piss off the wring person?

devout saffron
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#old has a slow mode for everyone.

night cloak
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It’s to prevent spam.

devout saffron
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Yes

lament mirage
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After 90 fps update for OnePlus
I have drop frame it is so annoying in last zones when there are a lot of people
Also im laggy , please fix this issue
My phone is OnePlus 7T

night cloak
night cloak
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You can edit you current message @lament mirage.

clever igloo
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Resolved an issue where you signed in to your account with a newer version of the game and I had updated the game

night cloak
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@clever igloo the problem has stopped?

clever igloo
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I cannot log in to my account due to this problem @night cloak

night cloak
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@clever igloo you need to contact in game support and make sure no third parties have access to your account, refer to #faq subpoint 5.3 for further instruction then wait for a future update to fix the error.

polar marshBOT
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@civic kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gloomy salmon
#

Big bug again

night cloak
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@gloomy salmon please report bugs in #old.

snow geyser
#

Can you point out the solution to the high europe server ping despite having a device with 12gb ram and snapdragon 855plus processor with the 100Mbps internet connectivity and repairing the game couple of times?

night cloak
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@snow geyser have you tried a different connection ?

daring nexus
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What about people jumping off the temple and going under water?

night cloak
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All bugs should be reported either via the in game report system or #old.

hollow oracle
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My friend is gonna buy me the season 14 elite royal pass

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I requested it, but he never got it

night cloak
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@hollow oracle Repair the game app and try it again, it might work

hollow oracle
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It won’t let me send the request cuz I already sent two tho

ashen stag
#

And where is butcher of stalber uaz

neat quartz
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Hi, my problem is not really about pubgm itself, its about the beta version: im trying to install it (im on ipadOS) and i have this instructions, i did the first two but for the third one i dont find in my settings the part called « device management »

night cloak
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@hollow oracle Then you need to contact CS ingame for it

hollow oracle
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Hm

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Question

night cloak
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@neat quartz Did you try to install it through the links in #news

hollow oracle
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His internet is bad

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Is it possible That he’s just not seeing it cuz the internet?

neat quartz
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Nop i will try it then @night cloak

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Wtf

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Wdym ?

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What this have to do with the pubgm news ??

night cloak
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@neat quartz there's a link in the pinned messages for iOS and Androids

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You just need to look for it

neat quartz
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Yep i finded it but..

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That’s like exactly the same page that i was in

night cloak
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Maybe you need to try a different browser

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@slender wharf iOS user trying to download the beta having some issues

slender wharf
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Hi, my problem is not really about pubgm itself, its about the beta version: im trying to install it (im on ipadOS) and i have this instructions, i did the first two but for the third one i dont find in my settings the part called « device management »
@sharp onyx pubgm_this

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@neat quartz Please wait for the above mentioned user to respond, he is staff in the beta server and will be able to help.

neat quartz
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Ok thx

night cloak
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What are scrims?

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@night cloak pretty much like normal matches just no bots and try hards.

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Ops

neat quartz
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?

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Wrong ping

night cloak
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@night cloak they are not like normal matches, they are way different.

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Sorry.

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They’re normally matches without bots and all tryhards 😂

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It’s competitive games.

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Loads of sweats and it’s usually clans, loads of enemies in last circle. Need more smokes and grenades. Loads of snakes and campers.

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@night cloak scrims can be of three types basically T1, T2 and T3 and mostly competitive clans play it on everyday basis to practice and try their different strategies

polar marshBOT
#

@high surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cobalt current
#

how to hack pubgm

night cloak
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@cobalt current not the place.

teal sun
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Help me

night cloak
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@teal sun Can you please explain your issue first?

teal sun
#

What does that date indicate

robust cedar
#

If u hit 10 ur gonna get garatead reward that will be legendary

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But anyone who willing to give me uc

sick shale
#

@teal sun It's the end date of crate

cobalt current
#

i am atheist

night cloak
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@teal sun it's the starting and the ending date of the premium crate

teal sun
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That means crate is ending on 10th of September

sick shale
#

Yes

night cloak
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@teal sun Indeed

teal sun
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Thanks

#

I was confused when to open the crate before or next season because i want 3 rp points for next season

night cloak
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@teal sun well i guess you have got your answer clearly now

golden knoll
#

At the end of season what is the rating of people in conqueror duos NA?

inland mauve
fair lagoon
#

Is there someone in charge?

golden knoll
#

@sick shale no I mean what rating does #500 have for NA duos

sick shale
#

@golden knoll oh sorry. Idk

polar marshBOT
#

@teal sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

humble flax
#

@inland mauve means the game wont download because you are on Mobile/Cellular Data instead of WiFi which can cause you money

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This high ping issue. Will it happen if I use another device but on the same connection?

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WiFi connection

polar marshBOT
#

@unreal eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@golden knoll you can only estimate the top 500 ranking by seeing the top 100 ranks now, no one can tell you the exact rating

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Can I play Korean pubg mobile?

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It has cool skins

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@Cool#3897 we don't recommend you to play other versions if you're not from that region but you can try

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Ok

jaunty kernel
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One of my linked social networks got hacked into and I would like to unlink it how?

raven lichen
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Hi all

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I have problem with account

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Can anyone help me?

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My account was hacked but i still have access to Game Center

soft sparrow
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@jaunty kernel you have to talk ro customer service.

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@raven lichen you need to contact customer service

night cloak
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@jaunty kernel Use the in game unlinking option to unlink that social media, it takes abt 7 days to be unlinked

soft sparrow
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Can I play Korean pubg mobile?
@night cloak yes uncan but be aware that you won't be able to come back to global version afterwards

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@humble flax are u a jio user ?

raven lichen
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@soft sparrow custumer service say me that i must contact to facebook administration about my hacked account

soft sparrow
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Follow their instructions, @raven lichen.

raven lichen
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@soft sparrow social media was just created for pubg mobile i cant proof that thats my facebook account

wraith brook
raven lichen
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Guys is there solution to contact pubg mobile service with email?

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To talk with them face to face?

soft sparrow
#

You may contact Facebook's Customer service for such matters, @raven lichen. We really can't do anything here. You may start talking wih them now.

Also you can't talk to customer service face to face but you may contact them in-game or email them via gmail.

frigid depot
#

@night cloak yes uncan but be aware that you won't be able to come back to global version afterwards
@soft sparrow what do you mean, each is a separate game with separate account, right?

raven lichen
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@soft sparrow where i can find email? To contact with support?

warm pilot
#

when does weekly report refresh

frigid depot
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AFK indeed.

cerulean burrow
#

cheatears are changing device id to avoid/bypass safety observation . Devs kindly look into This. <@&481161015728406538>

night cloak
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Feel free to give an information about that in #old ,@cerulean burrow no Need to use the Moderator mention for that.

warm pilot
#

are we allowed to ping?

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when does weekly report refresh

sick shale
#

@warm pilot Wednesday

night cloak
cerulean burrow
#

@night cloak can i provide cheat information & video there?

night cloak
storm flumeBOT
#

Hello, @cerulean burrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

cerulean burrow
#

okay

polar marshBOT
#

@frigid depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Yes.

frigid depot
#

@night cloak does the ingame 🚫 (top left) gets updated ?

night cloak
#

The what ?

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Anti cheat?

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@frigid depot yes it does.

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@drifting jay modifying the game in anyway can get you banned.

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Or third party apps.

limpid socket
#

Can i get banned for rooting or using a custom ROM
@drifting jay only if the game files are altered.

frigid depot
#

@night cloak I report people and they get marked as suspicious but few days later they are gone from the list ..

limpid socket
#

👍🏻

night cloak
#

You won't get ban for rooting or using a custom ROM, @drifting jay.

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My bad

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Make sure not to mess with the game files

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What rock sad.

limpid socket
#

My bad
@night cloak it’s the same w iOS too.

hollow oracle
#

Little late but I just got the royal pass

night cloak
#

Nope.

hollow oracle
#

Can I still max it out on time without spending money/UC?

night cloak
#

Don’t think so @hollow oracle

frigid depot
#

@night cloak I report people and they get marked as suspicious but few days later they are gone from the list ..
@frigid depot

hollow oracle
#

I’m 59 atm

night cloak
#

You’ve missed special challenges.

#

Sending 6messages in 1.4 sec @drifting jay

limpid socket
#

Little late but I just got the royal pass
@hollow oracle you need to do the math yourself, the least help you could get is by opening crates worth 120uc.

night cloak
#

@frigid depot they might got banned, and the list has been refreshed.

frigid depot
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@night cloak might? Hum

#

I mean what does that them been disappeared (from the report list) mean?

night cloak
#

Seems like a bug lemme check.

#

@night cloak bro pubg mobile should use the script of supercell
There will be no hackers👀

limpid socket
#

@night cloak use #old to give your suggestions.

night cloak
#

Ok

#

The one supercell having is a 2FA method.

tacit widget
#

Hello ...
Yesterday One of my friends account has got banned permanently..But he hasn't used any hacks or third party access to the account.. Is it possible to get banned without any reason? If not..what to do now? Can anyone suggest?

night cloak
#

@night cloak why pubg don't uses?
Supercell has 0 hackers

#

Also there are hacks with supercell it’s called modding

#

Very common actually if you played or followed comp you’d know

#

Yes but it's private
Not in global coc

limpid socket
#

@tacit widget you need to file a claim in the customer support

night cloak
#

It’s not.

#

People use mods for there raids in global they get banned but it’s still there.

#

But it at some extent stops hackers

#

Anyways pubg is op!
In future hope there will be no hackers

polar marshBOT
#

@tacit widget:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@tranquil herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

humble flax
#

@humble flax are u a jio user ? Whats jio
@soft sparrow

night cloak
#

When is Ancient mode getting removed +

#

Like back to normal

#

M done with high ping and desync

soft sparrow
#

You can email PUBGMOBILE_CS@tencentgames.com
@raven lichen.

Also regarding your question@frigid depot, yes they are two separate accounts but you are allowed to transform your account from global to korean but not reverse it.

night cloak
#

@night cloak

woeful elm
#

@night cloak you can play the normal ones just unselect the ancient mode

night cloak
#

Man still ik, normal. Mode is full on nubs and bots

#

Right now

frigid depot
#

@soft sparrow how do I do that

night cloak
#

Time. When ancient mode gets removed :/

#

Hello

soft sparrow
#

It is a net provider company in india, however the high ping issue seems to be with servers which can have impact on some net providers or whole regions, @humble flax, have you filled ping issue survey ?

#

@night cloak how may i help

night cloak
#

I have a question

#

My brother had a guest account and now he can’t get back on it. We didn’t delete or re install the app either.

#

Is there any way I can get it back, we spent money on it.

soft sparrow
#

If it is not linked and now you can't access it, then unfortunately it is gone :/

night cloak
#

Aw man okay

woeful elm
humble flax
#

@soft sparrow yes i have filled the survey.

night cloak
#

Thank you anyway.

humble flax
#

This ping issue started after the update am i right?

night cloak
#

Then wait patiently for a fix @humble flax.

humble flax
#

@night cloak when will it most likely be fixed? Next update?

night cloak
#

No information.

humble flax
#

Are emu players facing it too?

night cloak
#

Don’t think so no let me check.

frigid depot
#

@soft sparrow how do I do that
@soft sparrow

soft sparrow
#

@frigid depot ohhh, my apologies, i have confused something and thought same process apply for korean account just as Vietnamese, you have to creat a new account for korean version of the game. Sorry again for the misunderstanding.

frigid depot
#

@soft sparrow me:1 pubg support: 0 🤣

#

All good

warped parcel
#

But I haven't invited anyone.

night cloak
#

@warped parcel Try the in game repair option, it might get fixed

vagrant forum
#

Could be a bug, feel free to report it in #old.

warped parcel
#

I tried complete repair also.

night cloak
#

I mean what does that them been disappeared (from the report list) mean?
@frigid depot Let the page loads completely for you and then it will be visible for you.

#

If not report it in #old

rigid turtle
#

report cheater

storm flumeBOT
#

Hello, @rigid turtle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

Add transction history for uc purchase.
@brave wolf
That’ll more then likely never happen as to if someone gains access to your account it’ll be pretty much impossible to recover it as they’ll have your receipts to. You can look at your App Store for a purchase history.

brave wolf
#

@night cloak I sayed in game not recipient where we spended UC.

night cloak
#

You mean for when you use your UC you want history for what’s been spent.

wraith brook
#

If so then hackers will never be removed

night cloak
wraith brook
#

Should I report a guy using gfx ?? He is my clan leader though pubgm_hidethepain

night cloak
#

report him via in game.

severe garnet
#

bro tgb is back for pc can i use it??!

wraith brook
#

Ok pubgm_yeheboi

severe garnet
#

ok thx

#

i cant find it

wraith brook
storm flumeBOT
gleaming pilot
#

Bro I was killed yesterday by a hacker we reported him but he Is not banned

#

I have proofs also

storm flumeBOT
#

Hello, @gleaming pilot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wicked edge
night cloak
#

the channel will be reopened when the latest reports have been processed.

wicked edge
#

I have been killed by hacker 2 Times

#

They are not banned

storm flumeBOT
#

Hello, @wicked edge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wicked edge
#

I did that 4 days ago but no use

night cloak
#

Patience

wicked edge
#

@night cloak Fine

thorn flame
#

Why new update?

#

Anyone pls tell

gleaming pilot
#

I don't have any permissions to send report!

humble flax
#

Have there been DDOS attack on pubgm recently?

vagrant forum
#

Read the last message, @gleaming pilot.

sharp raptor
#

I reported a hacker with video proof till not received any news

vagrant forum
#

Also, you need to be level 10 on the server in order to post a report there, @gleaming pilot. Chat in #chat or #pubg-mobile until it opens.

gleaming pilot
#

How do they investigate on hackers?@Neko

vagrant forum
#

@humble flax, the security team is aware of such activities and are working on fixing them.

fair vale
#

I'm tired of getting killed by hackers

#

Don't y'all admins play the game

#

Can't u see how many hackers is in one game

#

Try to join a duo match

#

Solo

#

Squad

storm flumeBOT
#

Hello, @fair vale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

thorn flame
#

@woven atlas

fair vale
#

bruh even if I repoort him I still lose kd and rank so what's the point

thorn flame
#

Why new update?

vagrant forum
#

@thorn flame, what do you mean?

thorn flame
#

Why new update?

#

What is in it?

fair vale
#

@vagrant forum when will you stop hackers

thorn flame
#

New update

night cloak
#

update in where, @thorn flame??

thorn flame
#

Pubg

night cloak
#

@fair vale refer the pinned message in #news

wraith brook
#

Update ??

night cloak
#

@thorn flame IKT, was that in Play Store??

thorn flame
#

In both, game and play store

wraith brook
#

What ??

thorn flame
#

Update

#

Erangel 2.0?

wraith brook
#

You need sleep

vagrant forum
#

There is no new update right now, can you share a screenshot?

thorn flame
#

Ok

night cloak
#

The release date for Erangel 2.0 will be posting in #news and the one you got on Play store is to optimize the game.

night cloak
wraith brook
#

Its not erangle 2.0

thorn flame
#

Then wat?

wraith brook
#

You must have repaired

thorn flame
#

What is in update?

#

It drained my data

#

I just opened my game and it appeared

night cloak
#

That's just downloading the Resources.

wraith brook
#

It is only 100mb btw

thorn flame
#

No

#

There are 17 pieces of resource

#

Atleast2 gb

night cloak
#

100*17, full resource pack.

thorn flame
#

But why?

mental pilot
#

Is Run Chicken Run achievement working,I swam for 2000m in 1 game trying to finish it but my progress is still 700m

night cloak
#

Your in game client might got messed up, @thorn flame. You need to wait for it to complete the download.

thorn flame
#

Hmm

#

Ok

#

I have daily 3 gb

#

But 1.6 got drained

#

😔

wraith brook
thorn flame
night cloak
#

@mental pilot completing all missions in a day wont be possible, try after a day.

thorn flame
#

I purchased pubgmRp14

#

😁

gentle pawn
#

Can someone help me here :(

mental pilot
#

I tried to finish that achievement yesterday too tho

wraith brook
#

@thorn flame Move to another channel if your problem is solved

mental pilot
#

But watever ill keep waiting

thorn flame
#

Nope

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

#

We are unable to provide assistance if you do not ask a question or state a problem, @gentle pawn. Remember to read through #faq before asking questions in the support channels.

gentle pawn
#

My gyro is automatically turning right even though my phone is on flat surface

honest ginkgo
#

Hi

wraith brook
#

@honest ginkgo Hi

honest ginkgo
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @honest ginkgo. Remember to read through #faq before asking questions in the support channels.

wraith brook
#

@gentle pawn Tried repair ?

gentle pawn
#

Not yet

wraith brook
#

Try

honest ginkgo
#

i linked my account with apple id and i deleted my apple id for some reason and now i have mo account

#

What am I spouse to do

wraith brook
#

You need to get access to that id now

vagrant forum
#

Try repairing, if that doesn't fix it then probably your device's gyro sensor is messed up, @gentle pawn.

gentle pawn
#

Do i need to reinstall the app?

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @honest ginkgo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook
#

@gentle pawn Click on repair from login screen

#

Do routine repair

gentle pawn
#

My gyro is properly working in my gyro related apps

honest ginkgo
#

I deleted id @wraith brook

gentle pawn
#

Thankyou I'll try it now

honest ginkgo
#

Can i do anything for it?

wraith brook
#

@honest ginkgo Thats not a game issue bruh . You need that id for getting access to your account if no more social media is connected

#

Or contact customer service in game

honest ginkgo
#

Thank you bro

wraith brook
#

¯_(ツ)_/¯

storm flumeBOT
#

Hello, @thorn flame!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wraith brook
#

@thorn flame Word ban triggers the bot

#

Don't use it

#

Else get muted

thorn flame
#

Why u dont bâñ hackers

storm flumeBOT
#

Hello, @thorn flame!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

hidden slate
#

<@&481161015728406538> is Pubg mobile & pubg PC server hosted from same server ??

vagrant forum
#

No.

night cloak
#

@hidden slate please don’t mention that role. It’s for emergencies only.

spring zephyr
#

No, both are different games.

hidden slate
#

Its there any ongoing ping issue in pubg mobile...

spring zephyr
#

@hidden slate Please don't mention the Moderator role unless it's an emergency like raids.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @hidden slate:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

prisma heron
#

When is the new update comming ? Next week?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @prisma heron. Once we do, we will publish further information in #news.

hidden slate
#

Sorry to mention @spring zephyr i am totally frustrated for this ping issue for last 3 days can’t play a single match..i am totally confused is the problem is from my ISP side or PubgM issue..

wraith brook
#

Can you test your speed ?

vagrant forum
#

I will recommend you to contact your ISP for that. However, if you still feel that the issue is from the side of PUBG Mobile, fill the survey form that is pinned on this channel, @hidden slate.

hidden slate
#

@wraith brook its 100Mbps up down fiber .. with gbps wifi

wraith brook
#

I see

#

Wait patiently then

vagrant forum
hidden slate
#

Hmm nothing also i can do except waiting 😿

#

My present ping ??

night cloak
#

It’s your average ping

#

Yes.

manic dock
#

Why my account Get 3 Time safety observation period I don't hack and cheats

storm flumeBOT
#

You can contact the customer service via the game settings, @manic dock. Refer to subpoint 5.3 in #faq for further instructions.

manic dock
#

Can't reply customer service

spring zephyr
#

@manic dock You are put under the safety observation period if your account activity is suspicious, @hot moat . There's nothing we can help you with on that matter. If you are using any third party software's then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.

polar marshBOT
#

@hot moat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @brittle lava!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vestal viper
#

Are you guys trying to fix frame drops in android? 855+ SD

night cloak
#

No information regarding your query @vestal viper you can report the issue in #old.

manic dock
#

SAFETY OBSERVATION PERIOD 4 time repeat ?

I am not use cheats and hack and third party apps

PLAYER I'D : 582903185
Player Name : gagals

waxen yarrow
night cloak
#

@manic dock please contact in game support

storm flumeBOT
#

Hello, @waxen yarrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

You can contact the customer service via the game settings, @manic dock. Refer to subpoint 5.3 in #faq for further instructions.

manic dock
#

Customer service not reply 😔

night cloak
#

We cannot help with account related issues.

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @manic dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

limpid socket
#

Are you guys trying to fix frame drops in android? 855+ SD
@vestal viper make sure you have enough storage space, and have a stable internet connection for good ping.

tired cosmos
#

Where is RECALL Event @polar marsh ?

night cloak
#

Recall event ?

#

@tired cosmos there is no particular date announced for it.

#

All events are announced in #news I don’t see one for RECALL.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @mild osprey:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

empty dragon
#

Pung mobile esports

storm willow
#

@empty dragon hello, can you explain your queries ?

vagrant dew
#

Hi please help i was playing fpp duo i was dead in 16th position my tier protection was on but i have minus 15 sob

wraith brook
#

@vagrant dew You need to play with your friends pubgm_hidethepain

#

Haven't read the rules

vagrant dew
#

Oh my God 😭

#

Thanks bunny

#

👯

wraith brook
#

Your welcome :)

floral wraith
#

Hey how can i contact pubg mobile support? Unfortunately my facebook account got blocked ..i want to recover my pubg account.. please help me

vestal viper
#

@limpid socket bruh 108gb available, 50mbps up and down, okok it's an issue from my end ? Lmao 👍🙏 SS content

wraith brook
#

Contact in game

floral wraith
#

@wraith brook Hey how can i contact pubg mobile support? Unfortunately my facebook account got blocked ..i want to recover my pubg account.. please help me

#

Now i haven't any pubg account

wraith brook
#

Refer to subpoint 5.3 of #faq @floral wraith

vestal viper
#

@floral wraith they won't reply...

wraith brook
#

@vestal viper They do reply suspicious

#

No unnecessary message please

vestal viper
#

@wraith brook they don't ❤️ automated messages are not reply my dear

floral wraith
#

@wraith brook now i haven't any pubg account .. should i create a new one for contacting pubg mobile support?

wraith brook
#

Yes

floral wraith
#

Ok thank you

waxen yarrow
wraith brook
#

@waxen yarrow Special characters

#

Search on google copy and paste pubgm_yeheboi

waxen yarrow
#

@wraith brook cool 🔥

wraith brook
deep island
#

Есть русский язычный??

night cloak
#

English only please @deep island

deep island
#

My account has been hacked

night cloak
#

Please contact in game support you can refer to #faq subpoint 5.3 for further instruction.

raw hollow
#

Hey

#

I need help about the safety observation!

#

Why i keep getting under safety observation over and over again! That's my 4the time

bronze flint
#

I have issues with joystick. Sometimes joysticks doesn't work..

night cloak
#

Please contact in game support for that matter @raw hollow

#

@bronze flint report it in #old preferably with video evidence.state your device model too.

bronze flint
#

Ohk@night cloak

raw hollow
#

I tried to contact them but they ended up the chat?

night cloak
#

@raw hollow you must of not answered the questions correctly.

raw hollow
#

Can u come private?

#

for a moment!

#

I will screenshot for u what i did?

#

@night cloak

night cloak
#

No, you can send screenshots here.

raw hollow
#

Ok wait

polar marshBOT
#

@vagrant flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw hollow
#

@night cloak

#

I tried to many times!

#

too*

#

?

wraith brook
#

@raw hollow Don't use cheats suspicious

raw hollow
#

I am not

#

@night cloak

spring zephyr
#

@raw hollow You are put under the safety observation period if your account activity is suspicious, @hot moat . There's nothing we can help you with on that matter. If you are using any third party software's then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.

storm flumeBOT
#

Hello, @half plover!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

dull ridge
#

My account is been hacked by someone.now he can access my pubgm account via facebook.anyway to recover

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @dull ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wet oyster
#

Hi will we get banned for using vpn to connect Indian server

night cloak
#

VPN usage is not recommended, @wet oyster You can contact in game customer service for further enquires.

iron basin
#

high ping issue in asia server is back again

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @iron basin:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

#

Hello, @jade beacon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

dusky sparrow
#

Why Poco x2 doesn't have smooth extreme?

dry coyote
#

When is the erangel 2.0 is coming?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @dry coyote. Once we do, we will publish further information in #news.

spring zephyr
#

@dusky sparrow It doesn't support it.

jade beacon
#

Here in game too many hacker. I think this game not playable 😭😭😭

dusky sparrow
#

My friend have sd 715 and he have smooth extreme and Poco have 730 so why can't it support

jade beacon
#

Can we get smooth extreme in sanpdragon 7 series

thorn flame
#

Add config file

#

Ezy pzy

sullen lantern
#

Pls fix high ping issue

jade beacon
#

It's jio problem

thorn flame
#

Internet isshe

jade beacon
#

Not game

night cloak
thorn flame
#

It's jio problem
@jade beacon 😂😂😂

night cloak
#

@jade beacon if the option is available then yes if not then no.

jade beacon
#

I am not kidding

#

Airtel 88 ms but jio 140

sullen lantern
#

My wifi ping is 5ms but in game ping 128 112ms

night cloak
#

@dusky sparrow the game is optimised so that it runs the best for your device.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @sullen lantern:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

@sullen lantern have you tried another game ?

jade beacon
#

No

sullen lantern
#

No

night cloak
sullen lantern
#

Any suggestions

jade beacon
#

Where session 14 uaz in RP???

night cloak
#

There isn’t one.

#

@sullen lantern fill out the survey. And wait for a fix

#

Please refer to this channel's pinned messages for further information, @sullen lantern:

▫️ Android: Click on the channel name and select Pins located at the top.
▫️ iOS: Click on the channel name and select Pinned Messages located at the bottom.
▫️ PC: Click on the pin icon located in the top-right of the channel.
@storm flume

night cloak
#

Have you reported him?

jade beacon
#

I did

sullen lantern
#

Plz fix

night cloak
#

Wait patiently for the report to be processed.

sullen lantern
night cloak
#

@sullen lantern fill out the survey. And wait for a fix
@night cloak

jade beacon
#

When will reset bonus rewards??

sullen lantern
#

Before update iam playing 20 ms

night cloak
#

You can ask this question in PUBGM INDIA the server invite can be accessed via #735483472432594994.

#

@sullen lantern please do as I’ve stated and wait for a fix

sullen lantern
#

But after update

jade beacon
#

🥺

#

Where is stabar uaz in rp?

night cloak
#

There's no UAZ skin in RP

sullen lantern
#

Plz fix

jade beacon
#

But i saw before update

night cloak
#

Feel free to give your feedback in #old.

#

@sullen lantern please move channels now. #pubg-mobile & #chat.

#

Pls ban players who are team up in solo

jade beacon
#

This is painful they missed uaz

night cloak
#

report them via in game, @night cloak.

#

What I report tell me

#

only if you encounter those

jade beacon
#

I can't push solo match too many hackers . If i play 10 match getting hacker 2 match

night cloak
#

And the one who do that will get a ban for a day and further offence with 7 day and tier reset.

#

when I am going on car they are coming my back kill me i don't have chance to kill

jade beacon
#

Visay how many people?

#

It's out of count

storm flumeBOT
#

Hello, @jade beacon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@nova hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello. Recently I entered my Facebook details in a fake Midas buy without knowing and someone stole my account. Lucky I had my email connected so I’am logging in with my email but he deactivated my Facebook and he connected his twitter. He is logging in and using all my using and I got to talk with him once from another account while he was online in my account. He is asking me 100 dollars for my account. Please someone help me unlink his Twitter. All the money I spend on uc is going to waste. Email : johnprakash4321@gmail.com

#

For me to unlink the Twitter I was asked not to login from it for 7 days but he keeps logging in.

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

robust geyser
#

why does game takes longer to launch? is it becuase of slower network or slower device performance?

night cloak
#

@night cloak I highly suggest what you do as the bots told you, do not give him $100 there’s a 99.9% chance he’ll scam you.

#

@robust geyser device ?

robust geyser
#

Asus Zenfone Max Pro M1 its an average device and i play 'high' fps with it. 4 gb ram

polar marshBOT
#

@proud geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

And what network do ya use ?

robust geyser
#

also 'high' is the maximum possible fps on it

night cloak
#

why does game takes longer to launch? is it becuase of slower network or slower device performance?
@robust geyser clear the device cache and in game resource packs.

robust geyser
#

@night cloak such that it keeps ping under 100 at without fps jerks

night cloak
#

Yes but your not even playing 60 FPS so it could be your device doesn’t like the game but try what rock has suggested.

robust geyser
#

@night cloak will try that

#

sure

alpine wyvern
#

I was reported an issue when it going to be fixed?

night cloak
#

What was the issue @alpine wyvern

alpine wyvern
#

@night cloak regarding firing rate of AKM

night cloak
#

@alpine wyvern Please wait patiently for it to be fixed.

#

If you’ve asked for the AKMS fire rate to be change it may not be implemented.

#

40, 30, 20 and 10

alpine wyvern
#

@night cloak i cant able to play custom properly

night cloak
#

@night cloak

#

Ty.

#

Extreme = 60
Ultra = 40
High = 30
Medium = 20
Low = 10-15

#

Thank you.

#

@alpine wyvern Please wait patiently for it to be fixed.
@night cloak

alpine wyvern
night cloak
#

You mean when you finish shooting your crosshair goes up?

storm flumeBOT
#

Hello, @alpine wyvern!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

alpine wyvern
#

@night cloak no see the firing rate of gun both has different firing rate

night cloak
#

Lol they don’t they’re the same depends on what attachments you have on the gun.

#

If you feel they have different fire rates feel free to report it in #old.

alpine wyvern
#

Lol wht attachments ?

night cloak
#

QuickDraw ?

alpine wyvern
#

Lol staff

night cloak
#

@lean sable you stole someone’s account?

alpine wyvern
#

Do u know y quickdraw used for?

sweet star
#

Firing rate is quite different in Low FPS and Extreme FPS

night cloak
#

Please use #pubg-mobile for discussion you’ve been advised.

#

can you check the FPS settings used in both devices

sweet star
#

@alpine wyvern

lean sable
#

I urgently need a moderator pubg

night cloak
#

@lean sable you stole someone’s account?
@night cloak

alpine wyvern
#

@sweet star yes i agree but firing rate is too low thats like fast taps

night cloak
#

@lean sable contact facebook

covert sentinel
#

stop emulator users ... stop hackers catban

night cloak
#

Not all emulator users are cheaters.

alpine wyvern
#

@sweet star i like to use AKM but this game forces to drop AKM because of this

covert sentinel
#

Not all emulator users are cheaters.
@night cloak ik but maximum this days

sweet star
#

DP28 Fires like AKM
And AKM fires like M762
When compared between Extreme FPS and Low FPS @alpine wyvern

covert sentinel
#

🐸

lean sable
#

no I stole the Facebook account to which the pubg was linked and stole the account in the pubg, there are screens

storm flumeBOT
#

You can contact the customer service via the game settings, @lean sable. Refer to subpoint 5.3 in #faq for further instructions.

alpine wyvern
#

@sweet star my phone supports extrem fps but phone get hot

night cloak
#

@lean sable you can move.

alpine wyvern
#

@sweet star AKM like Dp
Dp like single tap

sweet star
#

@alpine wyvern 😬😬😂😂

alpine wyvern
#

💩 💩 game

#

Even staff

robust geyser
#

@night cloak are gun recoil patterns always the same? i feel like sometimes akm moves randomly to left and other times randomly to right or is it just my imagination

alpine wyvern
#

@sweet star cant play game peacefully

#

Even in custom matches

lean sable
#

addressed in the game does not give anything, I need a moderator directly, otherwise I will not return my account, there is a hacker sitting and does not allow to go I have screens!

alpine wyvern
#

@sweet star see this

sweet star
#

Legendary graffic settings are
Smooth
Extreme
Soft / colourful
Shadow - Off @alpine wyvern

alpine wyvern
#

@sweet star extrem fps makes phone heat cant play more matches

#

So i use ultra

sweet star
#

Shift to Ultra then
Im playing on ultra coz my device doesn't support extreme

alpine wyvern
#

@sweet star im using ultra but its not getting fixed

#

My device supports 90fps too

lean sable
#

addressed in the game does not give anything, I need a moderator directly, otherwise I will not return my account, there is a hacker sitting and does not allow to go I have screens!

alpine wyvern
#

@lean sable wht happened ?

lean sable
#

I stole my Facebook account and pubg! I needed a moderator !!

limber wind
#

How can you steal your own facebook?

sweet star
#

What do u mean by “I Stole my account ” 😂😂

polar marshBOT
#

@barren ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal viper
#

Big 🧠 time

onyx cairn
#

Instead of laughing about grammar, you should try to help, or leave it.

trail swift
#

when they are gonna fix the high ping issue in Asia server?
I m suffer from this a very long time when they gave a small 2ya 3 mb ka update.

vestal viper
#

@trail swift wait for new update, they are currently working on new skins

onyx cairn
#

Refer to subpoint 5.3 in #faq for further instructions. @lean sable

#

If you don't need support, #chat is made for you. @vestal viper

vestal viper
#

Same ping issue after that 4.3 mb update, teleports in livik and sanhok, frame drops, but imma buy new skin@trail swift

wraith brook
#

@vestal viper Move to another channel AngryCatSip

vestal viper
#

@onyx cairn just helping him, and telling him the TRUTH

onyx cairn
#

That's not the truth, that is spam. So move ahead.

lean sable
#

I'm sorry so translates the rumble

wraith brook
#

move ahead blob_amused

polar marshBOT
#

@somber kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal viper
#

🙏 ignorance at its best

wraith brook
onyx cairn
#

Ignoring not reading the rules at its best. facepalmpubgm
Now move.

vestal viper
#

Gamers 👍 OK

vagrant forum
#

The Discord staff isn't a part of the developer team, they can't fix the issues.

lean sable
night cloak
#

@lean sable mind explaining that?

storm flumeBOT
#

Hello, @somber kelp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vestal viper
#

They can convey our messages to the concerned team right? If not then what's the point in making official discord server, with support sections

onyx cairn
vagrant forum
#

The feedbacks from the community are conveyed to them. #old is the right channel for doing that.

vestal viper
#

huh 👍

somber kelp
#

@vagrant forum @rare role kese lu

storm flumeBOT
#

Your level is defined by your Discord server activity, @somber kelp. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

#

Please do not use languages other than English, @somber kelp. Refer to #735483472432594994 for regional communities.

river lotus
#

Why 247 Gaming didn't got banned in pmco PAKISTAN while they were hacking in the last pmco as well. You know what no one needs proof 2 of them left crew and clan and changed name so they don't get banned cause they know they were hacking @vital sluice @elfin canopy @sand path

sand path
#

@river lotus do you have evidence?

river lotus
#

Bro what kind of evidence you guys need just go watch pmco pak even streamers saying these players can't be humans headshot to 4 players behind smokes

#

Is this a fair game yar???? Even in Pakistan qualifiers no serious talented teams could qualify

sand path
#

When did that happen?

river lotus
#

Whole stream is proof of their hacking

sand path
#

When did that happen?

river lotus
#

wait I'll send link

sand path
#

DM me. Links are filtered here

lean sable
#

is there a moderator here at all ???

spare vault
#

I bought 180 uc from pubg.uc and my password was changed

#

How to report that

normal hound
#

๖Mr乛AN£££ :- 5542916228

I request all the Pubg player who are reading this message
Plz report the account given above ,this is I my clanmate acc which is been hacked by other player.

spare vault
wraith brook
#

@lean sable What's the issue ?

night cloak
#

I waiting for a view hour still 0,1mb / 22mb

wraith brook
#

??

night cloak
#

Maps download update

wraith brook
#

Repair game

night cloak
#

Still

wraith brook
#

Which map ?

night cloak
#

Map new update erangel and mirammar

wraith brook
#

There is no such update

night cloak
#

@spare vault only https://www.pubgmobile.com/pay is the trusted website to purchase UC. Contact in game customer service and the social media platform.

#

@night cloak can you post a screenshot of it.

#

U dont understand I mean the New version

normal hound
#

๖Mr乛AN£££ :- 5542916228

I request all the Pubg player who are reading this message
Plz report the account given above ,this is I my clanmate acc which is been hacked by other player.

night cloak
#

@lean sable what is the issue

normal hound
#

Mods plz help

storm flumeBOT
#

Hello, @normal hound!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wraith brook
#

There is no new version

#

Wth

night cloak
#

-_-

wraith brook
#

Post a ss Rock said

#

It will help

lean sable
#

I had a Facebook account stolen which was tied to pubg I can't log in to my account because there is a hacker, I need to untie the Facebook and Twitter account from pubg, but now only the moderator can do it !!!!!!

night cloak
#

Contact in game customer service for account related issues, @lean sable we discord staffs are not related to in game CS.

glad citrus
storm flumeBOT
night cloak
#

New updateYaay

#

New logo

#

It's just to optimize the game.

#

I have done once

#

When announcement came

#

Again todaysuspicious

wraith brook
#

Logo is just Easter egg for the big thing coming pubgm_yeheboi

vagrant forum
#

It's not a mandatory update, you may skip it if you don't want to.

night cloak
#

Hmm

#

Logo is just Easter egg for the big thing coming pubgm_yeheboi
@wraith brook

Erangel 2.0❤️

supple ruin
#

Or me seeing this for the first time ?

night cloak
#

Not a glitch

supple ruin
#

It’s always 3 right ?

#

Oh Okie

night cloak
#

sometimes you may get 1 pubgm_hidethepain

supple ruin
#

Ahhh niceee

#

It's just to optimize the game.
@night cloak is it also available to iOS now ?

night cloak
#

nope only for android.

supple ruin
#

rip IOS

foggy ember
#

Why pubg not sending redeem code

wraith brook
#

@foggy ember Why u posting this in every single channel possible suspicious

#

Stay tuned to eSports channel of pubgm on YT :)

foggy ember
#

Lol

iron basin
#

nope only for android.
@night cloak no update here

wraith brook
#

@iron basin only for people who didn't got earlier

#

Not for all

iron basin
#

What do you mean by some people??

night cloak
#

Few users got the update last month.

iron basin
#

Someone was telling about map updatesuspicious

#

New updateYaay
@night cloak whats the size?

wraith brook
#

I guess you should move to discussion channel pubgm_hidethepain

white ferry
#

help me 😦

polar marshBOT
#

@white ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@white ferry Don't use word ban it triggers the bot

iron basin
#

It's about in game issue don't tell me what to dorage_m249

night cloak
#

His issue was that @wraith brook facepalmpubgm

#

@iron basin update size of 180mb

prisma heron
#

@night cloak is new update released ?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @prisma heron. Once we do, we will publish further information in #news.

wraith brook
#

Lmao that guy confused all

iron basin
#

@iron basin update size of 180mb
@night cloak ok did that earlier thanks

low chasm
celest shadow
#

You cannot change anything on the Universal Mark, @low chasm.

#

However you can respond to your teammates marks by clicking "Respond" when you look at your teammate's marker, @low chasm.

low chasm
#

@celest shadow I don't want to change it but I don't know how to access 'ok' in it!

celest shadow
#

There is no "OK" on the Universal Marker.

#

You can use the chat (Wheel or List) instead.

heavy vortex
#

It responds as OK when you take your marker towards the marked place by your teammates

low chasm
#

@celest shadow lol go nd check in list of universal mark ull find ok in it so I provided the screenshot 🤣

heavy vortex
#

However you can respond to your teammates marks by clicking "Respond" when you look at your teammate's marker, @low chasm.
read this

#

Those three messages are the response message..

celest shadow
#

Those three under the response section can be used in your normal chat (Wheel or List), @low chasm.

wraith brook
#

When you Mark a location already marked by ur mate then it will be taken as response and the selected one from the list will be used

low chasm
#

@heavy vortex those three are response i know
Till now I used them too "on my way!" Nd "I'll take it" but never 'ok'

heavy vortex
#

It depends on the message teammates mark..

#

Also you have the message wheel and the chat box too you can use them too.

low chasm
#

👍 tq

olive isle
#

@spring zephyr bro I am from India but I am getting high ping in Asia

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @olive isle:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

plain sandal
#

Can a Good Guy With EZ mission pass dm me week 7 mission

heavy vortex
storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook
#

ISP issue most probably

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

Read #faq point 4.11, @night cloak.

polar marshBOT
#

@ionic lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@vagrant forum email to contact error 403. I need to mail something. Need e-mail address.

#

When will season 14 end?

spring zephyr
#

@night cloak Season 14 RP will end on 9/13/2020. So, probably after 9/13.

#

@night cloak What's the issue?

night cloak
#

It's regarding player#1 discord server . @spring zephyr

pure raft
#

Any idea if the epic issue on iOS will affect pubg because of the unreal engine?🌚

glossy sable
#

You can mention her and ask her to enable DMs, @night cloak.

night cloak
#

Okay . Will do that .

glossy sable
#

Any idea if the epic issue on iOS will affect pubg because of the unreal engine?🌚
No announcement yet, @pure raft. It shouldn't.

elfin canopy
#

@night cloak The recruitments are closed as far as I know, you may mention her in #discord on Monday.

pure raft
#

Ok👍

night cloak
#

It's not about recruitment as I'm already in that server @elfin canopy

glossy sable
#

PUBG MOBILE is not the only game using Unreal Engine 4, a lot of famous and revenue making games use that engine too, so Apple would lose to that. Only Fortnite Mobile is impacted for now.

night cloak
#

Email would be nice . But no issue

elfin canopy
#

@night cloak Oh! Okay, you may mention her in #discord on Monday and she will look into it.

night cloak
#

Sure. Will do that

glossy sable
#

Oh right, it's Sunday.

violet flame
#

My account was lost

#

What to do now

wraith brook
#

@violet flame Explain

violet flame
#

Someone hacked my account and using it I want my account back

wraith brook
#

Contact customer service . Refer to subpoint 5.3 of #faq @violet flame

violet flame
#

Where is customer service

wraith brook
#

Contact customer service . Refer to subpoint 5.3 of #faq @violet flame
Read

violet flame
#

I can't find customer service where is it available

storm flumeBOT
#

You can contact the customer service via the game settings, @violet flame. Refer to subpoint 5.3 in #faq for further instructions.

wraith brook
#

Rock no use

#

He not reading that

#

Bruh read ^^^

violet flame
#

Ok bro thank you

spring zephyr
violet flame
#

@spring zephyr after that

spring zephyr
#

From in-game settings.

#

Explain them your issue.

violet flame
#

I have done it from my guest account no response from them

wraith brook
#

Wait for a reply it might take 1-3 days

spring zephyr
#

@violet flame Can you still access your main account?

humble flax
#

When you match in another server in Asia your ping goes higher. Are they doing anything to fix this? Just asking sorry

violet flame
#

@spring zephyr no

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @violet flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook
#

@violet flame He not saying to u pubgm_hidethepain

gritty glade
#

Can we Write our Clan Name in Different font?

Aditya

spring zephyr
#

@humble flax If there are less players playing the game at that time, then you will get matched with different country's servers. And if that happens, then it's obvious that you will get high ping because of the distance between you and the servers. You can try leaving that match and starting it again.

versed mural
#

Can mobile phone number be unlinked from and account?

humble flax
#

@spring zephyr im from malaysia and this also happens whenever i play custom rooms in Singapore lobbys. Although, they are neighbouring countries. The ping is at 80 to 100ms

wraith brook
#

@versed mural Email and phone number can't be unlinked atm

spring zephyr
#

@humble flax You will get different servers in Custom games. Feel free to give your feedbacks about this in #old. pubgm_hidethepain

#

@gritty glade Only the fonts that are allowed.

gritty glade
#

@gritty glade Only the fonts that are allowed.
@spring zephyr

I tried many fonts to copied but it not paste in pubg rename section

versed mural
#

@versed mural Email and phone number can't be unlinked atm
@wraith brook thank you for the feedback !

spring zephyr
#

Then, it doesn't support it. I will recommend you to use the default font.

humble flax
#

My select server thing doesnt show 300ms in Asia like some others are showing here. Does that mean im not facing the issue, although i am getting much higher ping than usual.

bright cloud
#

@spring zephyr bro i contacted pubg mob in cs they are helping me my account was hacked

humble flax
#

@spring zephyr even if its a server problem, my friends who are in the same country same state arent facing any higher ping than 20ms

bright cloud
#

Plzz help

#

Does anyone help me

night cloak
#

@spring zephyr emulator has email login option?

spring zephyr
#

Yes.

night cloak
#

Kulpubgm_yeheboi

bright cloud
#

@spring zephyr can u help me plzz

spring zephyr
#

@bright cloud Patiently wait for their response, only they can help you with this.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @humble flax:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

wraith brook
bright cloud
#

@spring zephyr i will you there message

#

Show

gilded gazelle
#

When is crew changgle

wraith brook
#

Probably after Pmco

tall pecan
#

Didn't pmco get cancelled because of h@cks? pubgm_hidethepain

wraith brook
#

It's stopped currently

tall pecan
#

500+ scumbag teams lol

wraith brook
#

Behave suspicious

tall pecan
#

Could be the final nail in the pubg coffin that Yaay

gilded gazelle
#

Ok

#

I was waiting for that

wispy jasper
#

How to get pubgm partners title I am a ytuber with 2k subs what's the estimated subs for that we can have the title

#

@celest shadow

gilded gazelle
#

You cnat get@wispy jasper

heavy vortex
#

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.
@wispy jasper

celest shadow
#

^

wispy jasper
#

@heavy vortex I'm just asking because I saw many ytubers have it so said why not to contact u guys

celest shadow
#

There is no "estimated" subscribers needed, @wispy jasper.

wispy jasper
#

Thxs for ur support

celest shadow
#

If you are eligible for the title, you will receive it in your in-game mail, @wispy jasper.

gilded gazelle
#

Can anyone help can you give dsicord server of india

#

Plz

celest shadow
gilded gazelle
#

Thx

glad nymph
#

@heavy vortex please add vehicle skin in next season elite royal pass

#

@celest shadow is there any leaks about season 15 royal pass

celest shadow
#

We don't do that here, @glad nymph. 😉

wraith brook
#

@glad nymph Feel free to give feedback or suggestions in #old

glad nymph
#

I am started buying royal in season 14 but pubg is not giving any vehicle skin that's why I have no vehicle skin please add vehicle skin in next season elite royal pass please 😭 @wraith brook @celest shadow

wraith brook
#

@glad nymph Give that suggestion in #old

celest shadow
#

Thank you for your feedback, @glad nymph. You may add that in #old.

wraith brook
#

Why pinged bot there pubgm_hidethepain

glad nymph
#

I had given feedback in that but nobody reply

dusk ivy
#

@glad nymph because slow mode is enabled

wraith brook
#

@glad nymph Team will collect data from there not reply

glad nymph
#

Ok

#

Straight bunny

wraith brook
#

??

glad nymph
#

Sidha sadha means straight 😂😂😂😂

#

How can we get charged armor set now

#

@wraith brook reply

urban venture
#

Anyone have room ,popularity in return

wraith brook
#

@urban venture Not allowed here .

glad nymph
#

@wraith brook appko Hindi aati he?

wraith brook
#

@glad nymph Only English allowed here pubgm_hidethepain

pearl mason
#

I lost my account please recover my account. I requested to customer service but they didn't help me please help me.

glad nymph
#

@wraith brook your name is in Hindi 😂

wraith brook
#

@glad nymph Please move to another channel if you don't have any more issues

glad nymph
#

@wraith brook i am just bored and u are free 😂

wraith brook
#

😭 Me helping peeps and he say me free

glad nymph
#

Nobody is in chat execpt me

wraith brook
#

Move to another channel or else mute

glad nymph
#

Sorry I am going and this is last would u play pubg with me

pearl mason
#

He is a hacket

#

Hacker

#

Plz help me

polar marshBOT
#

@wheat valley:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wicked edge
#

How can we report players using gfx tool

storm flumeBOT
#

Use of unauthorized third-party software or methods, @wicked edge, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

wicked edge
#

How can I report them

wraith brook
#

In game @wicked edge

wicked edge
#

Ok

vital widget
#

Why we don't able to collect one bonus coin that we got free for login

#

#reply

#

@wraith brook please 🙏

#

Also Can u tell me how I give suggestions to pubg for Royal pass rewards becz no Vehicle skin comming this season also

wraith brook
#

@vital widget Give suggestions in #old

vital widget
#

And give solution of my upper q?

full eagle
#

guys suppose i got 3 kills, and left the match when i got knocked, will the kills be counted for me?

wraith brook
#

Yes ofc

woven atlas
#

@full eagle yes

full eagle
#

ok ty

wraith brook
chilly basin
#

When is erangel 2.0 comming

wraith brook
#

@chilly basin We don't have specific release date . Keep and eye on #news

pearl mason
#

@polar marsh . I lost my account. Please recover my account

storm flumeBOT
#

You can contact the customer service via the game settings, @pearl mason. Refer to subpoint 5.3 in #faq for further instructions.

pearl mason
#

@storm flume Bro I do but they do not help

#

So I decided joined discord and I use discord first time . I don't know where is pubg support

heavy vortex
#

This channel only.. And you need to have patience@pearl mason

#

For them to reply.. It takes time

strange nova
#

Where is pubg developers

#

Hackers everywhere

#

Plz do something

storm flumeBOT
#

Hello, @strange nova!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pearl mason
#

@storm flume Please recover my pubg account.

#

I don't know how I contact pubg mobile in discord

wise umbra
thorn frigate
#

Hm

strange nova
#

In game system is useless
One hacker is flying the car i reported but guess what hacker is not banned yet

thorn frigate
#

Yep

heavy vortex
#

@woven atlas ^

#

wait a while mod will be here soon to help

polar marshBOT
#

@wise umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @wise umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Hello, @strange nova!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

pearl mason
#

@polar marsh Please recover my account. I give you information

#

@jade moss please help me bro

heavy vortex
#

please move to a discussion channel if you don't need any support@jade moss

storm flumeBOT
#

You can contact the customer service via the game settings, @pearl mason. Refer to subpoint 5.3 in #faq for further instructions.

strange nova
#

It means i have to record every video of hacker and submit to this form
Waoooo
I mean i am not tooo free from my daily work

Btw i have suggestion if your team cant research i can do it for free for u
I mean i can give you lattest hacks methods to solve this problems

heavy vortex
#

@pearl mason only in game customer service can help u

pearl mason
#

@jade moss How

glad citrus
#

It means i have to record every video of hacker and submit to this form
Waoooo
I mean i am not tooo free from my daily work

Btw i have suggestion if your team cant research i can do it for free for u
I mean i can give you lattest hacks methods to solve this problems
@strange nova
Zehar bhai

light ruin
#

hi

dusky turtle
strange nova
#

@glad citrus believe me
I am very upset from hackers today

storm willow
#

@strange nova you can DM me (regarding Hacks)

celest shadow
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You can use the in-game reporting function to report the hackers, @strange nova.

storm flumeBOT
#

Please do not use languages other than English, @dusky turtle. Refer to #735483472432594994 for regional communities.

storm willow
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@pearl mason Only In game customer support can solve account related issues. Please do not contact any others members from the server they might be probably scamming.

glad citrus
#

You can use the in-game reporting function to report the hackers, @strange nova.
@celest shadow
Then what can u do…?
U just for low nd divice n normal player

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The all community know about u pubg

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U just delete my messages 😠
U can't do anything about hacker

celest shadow
#

Avoid using the word "ban" so you don't get automatically muted, @glad citrus.

Players are suspended should they are found to have violated the Terms of Service of the game. Cheaters do get banned, however it takes time for the team that administers the cheater reports to investigate and ban the cheaters. Feel free to report cheaters through this link:

▫️ http://cheater-report.pubgm.cc

robust tree
#

Hello

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Can help me ?

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Admin ?

celest shadow
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How may I help you, @robust tree?

glad citrus
#

Why u deleting my messages

robust tree
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My apple id was hacked by someone I don’t know him and he login to pubg with apple id (Game Center) and he link twitter account to my account pubg 😢 but i recover the apple id but i cant unlink the Twitter account him from my account pubg

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Can u help me ??

storm flumeBOT
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You can contact the customer service via the game settings, @robust tree. Refer to subpoint 5.3 in #faq for further instructions.

vagrant forum
#

Did you even read what he typed, @glad citrus?

robust tree
#

Who?

glad citrus
robust tree
#

The customer support can help me?

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Piston?

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The custmer can help me?

jade moss
#

@robust tree

robust tree
#

Yea ?

vagrant forum
#

We, the Discord server staff, aren't the ones who are responsible for banning cheaters. We can only guide you, @glad citrus.

celest shadow
#

Yes, @robust tree. The customer service will be able to help you with account related issues.

glad citrus
#

Ohk

vagrant forum
#

All cheaters do eventually get banned, report them to help the team make a more fairer environment for the players.

robust tree
#

Ok man

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Thank you ❤️

zealous marten
#

Merhaba

storm flumeBOT
#

Please do not use languages other than English, @zealous marten. Refer to #735483472432594994 for regional communities.

jade moss
#

@zealous marten merhaba

wraith brook
#

WTH

hallow cedar
#

My game is showing 50 ms in middle east and 170 ms in Asia please fix this glitch

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @hallow cedar:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

pearl mason
#

@polar marsh my account is lost.plz help me.customers service don't helping me I don't connect it with any social media account

vagrant forum
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You did not connect the game account to any social media, @pearl mason?

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Was it a guest account?

steep osprey
#

Help me

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @steep osprey. Remember to read through #faq before asking questions in the support channels.

night cloak
#

I need help @vagrant forum

vagrant forum
#

Please state your issue.

night cloak
#

There is a option named bonus reward that option isnt appearing in my game @vagrant forum

pearl mason
#

@vagrant forum yes

night cloak
#

?

vagrant forum
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If it was a guest account then unfortunately it cannot be recovered, @pearl mason.

night cloak
#

Me too

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@vagrant forum

steep osprey
#

I have a clan of level 9 one of the co leader of my clan kicked all members of my clan.tere are 55 members before bow there is only me left.what should i do??

vagrant forum
night cloak
#

Yes

grim sail
#

!tag

night cloak
#

@vagrant forum

vagrant forum
#

Device?

night cloak
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Yes this option