#questions
1 messages · Page 992 of 1
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
what dose this mean?
@cerulean delta refer to subpoint 4.11 in #faq
@night cloak in the upcoming update
No information about the release date, it will be announced in #news
@cerulean delta:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I have this problem how can I solve it
Although I have the last version
Which is 0.19.0.13912
Why the Realme 6 Pro phone does not support 90 frame rate?
@golden badge does it have a 90Hz screen?
Yes I have@sharp onyx
Please I need a help I can’t login 4 days ago
Hello moderator. I am arriving from Habib Azerbaijan. My account was closed for using cheat, but I regret it. Could you please restore my account? If you want, you can watch me 24/7. I promise that I will never use cheats again. please i invested a lot of money in the game. ID: 5244217204
@golden badge It could possibly get it in the future. Please wait patiently
No @steady silo.
@night cloak help me
@golden badge the 90 FPS is only available for one plus users at the moment.
@minor thorn please contact in game support for account related issues, you can refer to #faq subpoint 5.3 for further instruction. Then wait for a future update to fix that issues.
Fix frame drops, fix livik and Sanhok landings.
They take feedbacks from users? Sad steam noises
Thank you both ♥️ @sharp onyx @night cloak
@faint swift:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@faint swift Please contact customer support
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Ping issue link dev team
I'm having this issue where my ping is 20 ms at the start of the game and as soon as someone comes close to me the ping jumps and I start teleporting all over the place.My internet speed is 35mbps and game was fine up till yesterday
Imagine playing in a lobby with two fps capped devices support, 60 fps and 90 fps
customer satisfaction: what is that?
Business: aye OnePlus my buddy 🙏
I dunno why the Devs don't listen to the community
We've been asking for ages...pls bring back old Erangel loot...
Erangel needs more loot I'm hotdrops pls
@vestal viper the link for higher ping then usual has been pinned in this channel.
@late mirage:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Anyone know how to stop mods?
@daring nexus what do you mean?
Should pubg make a server that is open to modders. Use all the mods, menus you want. An then a server for those of us who want a fair game.
No.
Take any of the things out of the server with no mods that cheaters use.
Then why are there at least 3 dp28 modders in every game now? I don't think pubg cares.
What happened to commitment to fair gaming?
@daring nexus stop accusing pubgm of not caring if you actually cared enough to read #news you’d have some sort of idea as to what the PUBGM staff are doing.
@wet wind:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Obviously they don't. Sorry. Facts are facts. Every single game a new modder. Nice survey though.
Why am I on slow mode in bugs? Piss off the wring person?
It’s to prevent spam.
Yes
After 90 fps update for OnePlus
I have drop frame it is so annoying in last zones when there are a lot of people
Also im laggy , please fix this issue
My phone is OnePlus 7T
You can edit you current message @lament mirage.
Resolved an issue where you signed in to your account with a newer version of the game and I had updated the game
@clever igloo the problem has stopped?
I cannot log in to my account due to this problem @night cloak
@clever igloo you need to contact in game support and make sure no third parties have access to your account, refer to #faq subpoint 5.3 for further instruction then wait for a future update to fix the error.
@civic kestrel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Big bug again
Can you point out the solution to the high europe server ping despite having a device with 12gb ram and snapdragon 855plus processor with the 100Mbps internet connectivity and repairing the game couple of times?
@snow geyser have you tried a different connection ?
What about people jumping off the temple and going under water?
My friend is gonna buy me the season 14 elite royal pass
I requested it, but he never got it
@hollow oracle Repair the game app and try it again, it might work
It won’t let me send the request cuz I already sent two tho
And where is butcher of stalber uaz
Hi, my problem is not really about pubgm itself, its about the beta version: im trying to install it (im on ipadOS) and i have this instructions, i did the first two but for the third one i dont find in my settings the part called « device management »
@hollow oracle Then you need to contact CS ingame for it
Nop i will try it then @night cloak
Wtf
Wdym ?
What this have to do with the pubgm news ??
@neat quartz there's a link in the pinned messages for iOS and Androids
You just need to look for it
Maybe you need to try a different browser
@slender wharf iOS user trying to download the beta having some issues
Hi, my problem is not really about pubgm itself, its about the beta version: im trying to install it (im on ipadOS) and i have this instructions, i did the first two but for the third one i dont find in my settings the part called « device management »
@sharp onyx
@neat quartz Please wait for the above mentioned user to respond, he is staff in the beta server and will be able to help.
Ok thx
What are scrims?
@night cloak pretty much like normal matches just no bots and try hards.
Ops
@night cloak they are not like normal matches, they are way different.
Sorry.
They’re normally matches without bots and all tryhards 😂
It’s competitive games.
Loads of sweats and it’s usually clans, loads of enemies in last circle. Need more smokes and grenades. Loads of snakes and campers.
@night cloak scrims can be of three types basically T1, T2 and T3 and mostly competitive clans play it on everyday basis to practice and try their different strategies
@high surge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
how to hack pubgm
@cobalt current not the place.
@teal sun Can you please explain your issue first?
If u hit 10 ur gonna get garatead reward that will be legendary
But anyone who willing to give me uc
@teal sun It's the end date of crate
i am atheist
@teal sun it's the starting and the ending date of the premium crate
That means crate is ending on 10th of September
Yes
@teal sun Indeed
Thanks
I was confused when to open the crate before or next season because i want 3 rp points for next season
@teal sun well i guess you have got your answer clearly now
At the end of season what is the rating of people in conqueror duos NA?
what does this mean 😭
Is there someone in charge?
@sick shale no I mean what rating does #500 have for NA duos
@golden knoll oh sorry. Idk
@teal sun:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@inland mauve means the game wont download because you are on Mobile/Cellular Data instead of WiFi which can cause you money
This high ping issue. Will it happen if I use another device but on the same connection?
WiFi connection
@unreal eagle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@golden knoll you can only estimate the top 500 ranking by seeing the top 100 ranks now, no one can tell you the exact rating
Can I play Korean pubg mobile?
It has cool skins
@Cool#3897 we don't recommend you to play other versions if you're not from that region but you can try
Ok
One of my linked social networks got hacked into and I would like to unlink it how?
Hi all
I have problem with account
Can anyone help me?
My account was hacked but i still have access to Game Center
@jaunty kernel you have to talk ro customer service.
@raven lichen you need to contact customer service
@jaunty kernel Use the in game unlinking option to unlink that social media, it takes abt 7 days to be unlinked
Can I play Korean pubg mobile?
@night cloak yes uncan but be aware that you won't be able to come back to global version afterwards
@humble flax are u a jio user ?
@soft sparrow custumer service say me that i must contact to facebook administration about my hacked account
Follow their instructions, @raven lichen.
@soft sparrow social media was just created for pubg mobile i cant proof that thats my facebook account

Guys is there solution to contact pubg mobile service with email?
To talk with them face to face?
You may contact Facebook's Customer service for such matters, @raven lichen. We really can't do anything here. You may start talking wih them now.
Also you can't talk to customer service face to face but you may contact them in-game or email them via gmail.
@night cloak yes uncan but be aware that you won't be able to come back to global version afterwards
@soft sparrow what do you mean, each is a separate game with separate account, right?
@soft sparrow where i can find email? To contact with support?
when does weekly report refresh
AFK indeed.
cheatears are changing device id to avoid/bypass safety observation . Devs kindly look into This. <@&481161015728406538>
Feel free to give an information about that in #old ,@cerulean burrow no Need to use the Moderator mention for that.
@warm pilot Wednesday
@raven lichen use this one PUBGMOBILE_CS@tencentgames.com
@night cloak can i provide cheat information & video there?
Use this link: http://cheater-report.pubgm.cc
Hello, @cerulean burrow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
okay
@frigid depot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yes.
@night cloak does the ingame 🚫 (top left) gets updated ?
The what ?
Anti cheat?
@frigid depot yes it does.
@drifting jay modifying the game in anyway can get you banned.
Or third party apps.
Can i get banned for rooting or using a custom ROM
@drifting jay only if the game files are altered.
@night cloak I report people and they get marked as suspicious but few days later they are gone from the list ..
👍🏻
You won't get ban for rooting or using a custom ROM, @drifting jay.
My bad
Make sure not to mess with the game files
What rock sad.
My bad
@night cloak it’s the same w iOS too.
Little late but I just got the royal pass
Nope.
Can I still max it out on time without spending money/UC?
Don’t think so @hollow oracle
@night cloak I report people and they get marked as suspicious but few days later they are gone from the list ..
@frigid depot
I’m 59 atm
Little late but I just got the royal pass
@hollow oracle you need to do the math yourself, the least help you could get is by opening crates worth 120uc.
@frigid depot they might got banned, and the list has been refreshed.
@night cloak might? Hum
I mean what does that them been disappeared (from the report list) mean?
@flint gull #matches
Seems like a bug lemme check.
@night cloak bro pubg mobile should use the script of supercell
There will be no hackers👀
Hello ...
Yesterday One of my friends account has got banned permanently..But he hasn't used any hacks or third party access to the account.. Is it possible to get banned without any reason? If not..what to do now? Can anyone suggest?
@night cloak why pubg don't uses?
Supercell has 0 hackers
Also there are hacks with supercell it’s called modding
Very common actually if you played or followed comp you’d know
Yes but it's private
Not in global coc
@tacit widget you need to file a claim in the customer support
It’s not.
People use mods for there raids in global they get banned but it’s still there.
But it at some extent stops hackers
Anyways pubg is op!
In future hope there will be no hackers
@tacit widget:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tranquil herald:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@humble flax are u a jio user ? Whats jio
@soft sparrow
When is Ancient mode getting removed +
Like back to normal
M done with high ping and desync
You can email PUBGMOBILE_CS@tencentgames.com
@raven lichen.
Also regarding your question@frigid depot, yes they are two separate accounts but you are allowed to transform your account from global to korean but not reverse it.
@night cloak you can play the normal ones just unselect the ancient mode
@soft sparrow how do I do that
It is a net provider company in india, however the high ping issue seems to be with servers which can have impact on some net providers or whole regions, @humble flax, have you filled ping issue survey ?
@night cloak how may i help
I have a question
My brother had a guest account and now he can’t get back on it. We didn’t delete or re install the app either.
Is there any way I can get it back, we spent money on it.
If it is not linked and now you can't access it, then unfortunately it is gone :/
Aw man okay
@soft sparrow yes i have filled the survey.
Thank you anyway.
This ping issue started after the update am i right?
Then wait patiently for a fix @humble flax.
@night cloak when will it most likely be fixed? Next update?
No information.
Are emu players facing it too?
Don’t think so no let me check.
@soft sparrow how do I do that
@soft sparrow
@frigid depot ohhh, my apologies, i have confused something and thought same process apply for korean account just as Vietnamese, you have to creat a new account for korean version of the game. Sorry again for the misunderstanding.
When i open CLAN i get an 'Invited' notification on top middle part of the screen.
But I haven't invited anyone.
@warped parcel Try the in game repair option, it might get fixed
I tried complete repair also.
I mean what does that them been disappeared (from the report list) mean?
@frigid depot Let the page loads completely for you and then it will be visible for you.
If not report it in #old
report cheater
Hello, @rigid turtle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Add transction history for uc purchase.
@brave wolf
That’ll more then likely never happen as to if someone gains access to your account it’ll be pretty much impossible to recover it as they’ll have your receipts to. You can look at your App Store for a purchase history.
@night cloak I sayed in game not recipient where we spended UC.
You mean for when you use your UC you want history for what’s been spent.
If so then hackers will never be removed
#pubg-mobile will be a appropriate place for discussion.
Should I report a guy using gfx ?? He is my clan leader though 
report him via in game.
bro tgb is back for pc can i use it??!
Do .emulator in #481204134859505684
You can now access #emulator-chat and #emulator-support, @severe garnet. Revert this at any time by sending .emulator in #481204134859505684.
Bro I was killed yesterday by a hacker we reported him but he Is not banned
I have proofs also
Hello, @gleaming pilot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
When will #cheater-reports channel will open
the channel will be reopened when the latest reports have been processed.
Hello, @wicked edge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
I did that 4 days ago but no use
Patience
@night cloak Fine
Have there been DDOS attack on pubgm recently?
Read the last message, @gleaming pilot.
I reported a hacker with video proof till not received any news
Also, you need to be level 10 on the server in order to post a report there, @gleaming pilot. Chat in #chat or #pubg-mobile until it opens.
How do they investigate on hackers?@Neko
@humble flax, the security team is aware of such activities and are working on fixing them.
The reports in #cheater-reports are manually reviewed, @gleaming pilot.
I'm tired of getting killed by hackers
Don't y'all admins play the game
Can't u see how many hackers is in one game
Try to join a duo match
Solo
Squad
Hello, @fair vale!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@woven atlas
bruh even if I repoort him I still lose kd and rank so what's the point
Why new update?
@thorn flame, what do you mean?
@vagrant forum when will you stop hackers
New update
update in where, @thorn flame??
Pubg
Update ??
@thorn flame IKT, was that in Play Store??
In both, game and play store
What ??
You need sleep
There is no new update right now, can you share a screenshot?
Ok
The release date for Erangel 2.0 will be posting in #news and the one you got on Play store is to optimize the game.

Its not erangle 2.0
Then wat?
You must have repaired
That's just downloading the Resources.
It is only 100mb btw
100*17, full resource pack.
But why?
Is Run Chicken Run achievement working,I swam for 2000m in 1 game trying to finish it but my progress is still 700m
Your in game client might got messed up, @thorn flame. You need to wait for it to complete the download.


@mental pilot completing all missions in a day wont be possible, try after a day.
Can someone help me here :(
I tried to finish that achievement yesterday too tho
@thorn flame Move to another channel if your problem is solved
But watever ill keep waiting
Nope
Please avoid going off-topic. You can have unrelated conversations in #chat.
We are unable to provide assistance if you do not ask a question or state a problem, @gentle pawn. Remember to read through #faq before asking questions in the support channels.
My gyro is automatically turning right even though my phone is on flat surface
Hi
@honest ginkgo Hi
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @honest ginkgo. Remember to read through #faq before asking questions in the support channels.
@gentle pawn Tried repair ?
Not yet
Try
i linked my account with apple id and i deleted my apple id for some reason and now i have mo account
What am I spouse to do
You need to get access to that id now
Try repairing, if that doesn't fix it then probably your device's gyro sensor is messed up, @gentle pawn.
Do i need to reinstall the app?
Please refer to subpoint 2.8 in #faq for further information, @honest ginkgo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
My gyro is properly working in my gyro related apps
I deleted id @wraith brook
Thankyou I'll try it now
Can i do anything for it?
@honest ginkgo Thats not a game issue bruh . You need that id for getting access to your account if no more social media is connected
Or contact customer service in game
Thank you bro
¯_(ツ)_/¯
Hello, @thorn flame!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Why u dont bâñ hackers
Hello, @thorn flame!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
<@&481161015728406538> is Pubg mobile & pubg PC server hosted from same server ??
No.
@hidden slate please don’t mention that role. It’s for emergencies only.
No, both are different games.
Its there any ongoing ping issue in pubg mobile...
@hidden slate Please don't mention the Moderator role unless it's an emergency like raids.
Please refer to this channel's pinned messages for further information, @hidden slate:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
When is the new update comming ? Next week?
We currently do not have a specific release date for the upcoming update, @prisma heron. Once we do, we will publish further information in #news.
Sorry to mention @spring zephyr i am totally frustrated for this ping issue for last 3 days can’t play a single match..i am totally confused is the problem is from my ISP side or PubgM issue..
Can you test your speed ?
I will recommend you to contact your ISP for that. However, if you still feel that the issue is from the side of PUBG Mobile, fill the survey form that is pinned on this channel, @hidden slate.
If you have experienced higher ping than usual, please submit this survey to help us easier look into the matter:
https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection
Hmm nothing also i can do except waiting 😿
What to answer here ??
My present ping ??
Why my account Get 3 Time safety observation period I don't hack and cheats
You can contact the customer service via the game settings, @manic dock. Refer to subpoint 5.3 in #faq for further instructions.
Can't reply customer service
@manic dock You are put under the safety observation period if your account activity is suspicious, @hot moat . There's nothing we can help you with on that matter. If you are using any third party software's then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.
@hot moat:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, @brittle lava!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Are you guys trying to fix frame drops in android? 855+ SD
SAFETY OBSERVATION PERIOD 4 time repeat ?
I am not use cheats and hack and third party apps
PLAYER I'D : 582903185
Player Name : gagals
@manic dock please contact in game support
Hello, @waxen yarrow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
You can contact the customer service via the game settings, @manic dock. Refer to subpoint 5.3 in #faq for further instructions.
Customer service not reply 😔
We cannot help with account related issues.
Please refer to subpoint 5.4 in #faq for further information, @manic dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Are you guys trying to fix frame drops in android? 855+ SD
@vestal viper make sure you have enough storage space, and have a stable internet connection for good ping.
Where is RECALL Event @polar marsh ?
Recall event ?
@tired cosmos there is no particular date announced for it.
All events are announced in #news I don’t see one for RECALL.
Please refer to this channel's pinned messages for further information, @mild osprey:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Pung mobile esports
@empty dragon hello, can you explain your queries ?
Hi please help i was playing fpp duo i was dead in 16th position my tier protection was on but i have minus 15 sob
Your welcome :)
Hey how can i contact pubg mobile support? Unfortunately my facebook account got blocked ..i want to recover my pubg account.. please help me
@limpid socket bruh 108gb available, 50mbps up and down, okok it's an issue from my end ? Lmao 👍🙏 SS content
Contact in game
@wraith brook Hey how can i contact pubg mobile support? Unfortunately my facebook account got blocked ..i want to recover my pubg account.. please help me
Now i haven't any pubg account
@floral wraith they won't reply...
@wraith brook they don't ❤️ automated messages are not reply my dear
@wraith brook now i haven't any pubg account .. should i create a new one for contacting pubg mobile support?
Yes
Ok thank you
Can anyone tell me how to make this stars?
@wraith brook cool 🔥

Есть русский язычный??
English only please @deep island
My account has been hacked
Please contact in game support you can refer to #faq subpoint 5.3 for further instruction.
Hey
I need help about the safety observation!
Why i keep getting under safety observation over and over again! That's my 4the time
I have issues with joystick. Sometimes joysticks doesn't work..
Please contact in game support for that matter @raw hollow
@bronze flint report it in #old preferably with video evidence.state your device model too.
Ohk@night cloak
I tried to contact them but they ended up the chat?
@raw hollow you must of not answered the questions correctly.
Can u come private?
for a moment!
I will screenshot for u what i did?
@night cloak
No, you can send screenshots here.
Ok wait
@vagrant flame:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@raw hollow Don't use cheats 
@raw hollow You are put under the safety observation period if your account activity is suspicious, @hot moat . There's nothing we can help you with on that matter. If you are using any third party software's then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.
Hello, @half plover!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
My account is been hacked by someone.now he can access my pubgm account via facebook.anyway to recover
Please refer to subpoint #2.8 in #faq for further information, @dull ridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hi will we get banned for using vpn to connect Indian server
VPN usage is not recommended, @wet oyster You can contact in game customer service for further enquires.
high ping issue in asia server is back again
Please refer to this channel's pinned messages for further information, @iron basin:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Hello, @jade beacon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Why Poco x2 doesn't have smooth extreme?
When is the erangel 2.0 is coming?
We currently do not have a specific release date for the upcoming update, @dry coyote. Once we do, we will publish further information in #news.
@dusky sparrow It doesn't support it.
Here in game too many hacker. I think this game not playable 😭😭😭
My friend have sd 715 and he have smooth extreme and Poco have 730 so why can't it support
Can we get smooth extreme in sanpdragon 7 series
It's jio problem
Internet isshe
Not game
It's jio problem
@jade beacon 😂😂😂
@jade beacon if the option is available then yes if not then no.
My wifi ping is 5ms but in game ping 128 112ms
@dusky sparrow the game is optimised so that it runs the best for your device.
Please refer to this channel's pinned messages for further information, @sullen lantern:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@sullen lantern have you tried another game ?
No
No
@jade beacon Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
Any suggestions
Where session 14 uaz in RP???
There isn’t one.
@sullen lantern fill out the survey. And wait for a fix
Please refer to this channel's pinned messages for further information, @sullen lantern:
▫️ Android: Click on the channel name and select
Pinslocated at the top.
▫️ iOS: Click on the channel name and selectPinned Messageslocated at the bottom.
▫️ PC: Click on the pin icon located in the top-right of the channel.
@storm flume
Have you reported him?
I did
Plz fix
Wait patiently for the report to be processed.
@sullen lantern fill out the survey. And wait for a fix
@night cloak
When will reset bonus rewards??
Before update iam playing 20 ms
You can ask this question in PUBGM INDIA the server invite can be accessed via #735483472432594994.
@sullen lantern please do as I’ve stated and wait for a fix
@jade beacon
But after update
There's no UAZ skin in RP
Plz fix
But i saw before update
Feel free to give your feedback in #old.
@sullen lantern please move channels now. #pubg-mobile & #chat.
Pls ban players who are team up in solo
This is painful they missed uaz
report them via in game, @night cloak.
What I report tell me
only if you encounter those
I can't push solo match too many hackers . If i play 10 match getting hacker 2 match
And the one who do that will get a ban for a day and further offence with 7 day and tier reset.
when I am going on car they are coming my back kill me i don't have chance to kill
@jade beacon Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
@night cloak
Hello, @jade beacon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@nova hazel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello. Recently I entered my Facebook details in a fake Midas buy without knowing and someone stole my account. Lucky I had my email connected so I’am logging in with my email but he deactivated my Facebook and he connected his twitter. He is logging in and using all my using and I got to talk with him once from another account while he was online in my account. He is asking me 100 dollars for my account. Please someone help me unlink his Twitter. All the money I spend on uc is going to waste. Email : johnprakash4321@gmail.com
For me to unlink the Twitter I was asked not to login from it for 7 days but he keeps logging in.
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
why does game takes longer to launch? is it becuase of slower network or slower device performance?
@night cloak I highly suggest what you do as the bots told you, do not give him $100 there’s a 99.9% chance he’ll scam you.
@robust geyser device ?
Asus Zenfone Max Pro M1 its an average device and i play 'high' fps with it. 4 gb ram
@proud geode:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
And what network do ya use ?
also 'high' is the maximum possible fps on it
why does game takes longer to launch? is it becuase of slower network or slower device performance?
@robust geyser clear the device cache and in game resource packs.
@night cloak such that it keeps ping under 100 at without fps jerks
Yes but your not even playing 60 FPS so it could be your device doesn’t like the game but try what rock has suggested.
I was reported an issue when it going to be fixed?
What was the issue @alpine wyvern
@night cloak regarding firing rate of AKM
@night cloak extreme is 60 FPS what are the others ?
@alpine wyvern Please wait patiently for it to be fixed.
If you’ve asked for the AKMS fire rate to be change it may not be implemented.
40, 30, 20 and 10
@night cloak i cant able to play custom properly
@night cloak
Ty.
Extreme = 60
Ultra = 40
High = 30
Medium = 20
Low = 10-15
Thank you.
@alpine wyvern Please wait patiently for it to be fixed.
@night cloak
Any solution for this?
You mean when you finish shooting your crosshair goes up?
Hello, @alpine wyvern!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@night cloak no see the firing rate of gun both has different firing rate
Lol they don’t they’re the same depends on what attachments you have on the gun.
If you feel they have different fire rates feel free to report it in #old.
Lol wht attachments ?
QuickDraw ?
Lol staff
@lean sable you stole someone’s account?
Do u know y quickdraw used for?
Firing rate is quite different in Low FPS and Extreme FPS
Please use #pubg-mobile for discussion you’ve been advised.
can you check the FPS settings used in both devices
@alpine wyvern
I urgently need a moderator pubg
@lean sable you stole someone’s account?
@night cloak
@sweet star yes i agree but firing rate is too low thats like fast taps
@lean sable contact facebook
stop emulator users ... stop hackers 
Not all emulator users are cheaters.
@sweet star i like to use AKM but this game forces to drop AKM because of this
Not all emulator users are cheaters.
@night cloak ik but maximum this days
DP28 Fires like AKM
And AKM fires like M762
When compared between Extreme FPS and Low FPS @alpine wyvern
🐸
no I stole the Facebook account to which the pubg was linked and stole the account in the pubg, there are screens
You can contact the customer service via the game settings, @lean sable. Refer to subpoint 5.3 in #faq for further instructions.
@sweet star my phone supports extrem fps but phone get hot
@lean sable you can move.
@sweet star AKM like Dp
Dp like single tap
@alpine wyvern 😬😬😂😂
@night cloak are gun recoil patterns always the same? i feel like sometimes akm moves randomly to left and other times randomly to right or is it just my imagination
addressed in the game does not give anything, I need a moderator directly, otherwise I will not return my account, there is a hacker sitting and does not allow to go I have screens!
Legendary graffic settings are
Smooth
Extreme
Soft / colourful
Shadow - Off @alpine wyvern
Shift to Ultra then
Im playing on ultra coz my device doesn't support extreme
addressed in the game does not give anything, I need a moderator directly, otherwise I will not return my account, there is a hacker sitting and does not allow to go I have screens!
@lean sable wht happened ?
I stole my Facebook account and pubg! I needed a moderator !!
How can you steal your own facebook?
What do u mean by “I Stole my account ” 😂😂
@barren ridge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Big 🧠 time
Instead of laughing about grammar, you should try to help, or leave it.
when they are gonna fix the high ping issue in Asia server?
I m suffer from this a very long time when they gave a small 2ya 3 mb ka update.
@trail swift wait for new update, they are currently working on new skins
Refer to subpoint 5.3 in #faq for further instructions. @lean sable
If you don't need support, #chat is made for you. @vestal viper
Same ping issue after that 4.3 mb update, teleports in livik and sanhok, frame drops, but imma buy new skin@trail swift
@vestal viper Move to another channel 
@onyx cairn just helping him, and telling him the TRUTH
That's not the truth, that is spam. So move ahead.
I'm sorry so translates the rumble
move ahead 
@somber kelp:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
🙏 ignorance at its best

Ignoring not reading the rules at its best. 
Now move.
Gamers 👍 OK
The Discord staff isn't a part of the developer team, they can't fix the issues.
@lean sable mind explaining that?
Hello, @somber kelp!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
They can convey our messages to the concerned team right? If not then what's the point in making official discord server, with support sections
#questions: Community support for PUBG MOBILE.
The feedbacks from the community are conveyed to them. #old is the right channel for doing that.
👍
@vagrant forum @rare role kese lu
Your level is defined by your Discord server activity, @somber kelp. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.
The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:
:white_small_square: 10 | <@&479207138863087617>: Ability to stream video.
:white_small_square: 20 | <@&440672686729854987>: Ability to change nickname.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to use external emojis.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.
Please do not use languages other than English, @somber kelp. Refer to #735483472432594994 for regional communities.
Why 247 Gaming didn't got banned in pmco PAKISTAN while they were hacking in the last pmco as well. You know what no one needs proof 2 of them left crew and clan and changed name so they don't get banned cause they know they were hacking @vital sluice @elfin canopy @sand path
@river lotus do you have evidence?
Bro what kind of evidence you guys need just go watch pmco pak even streamers saying these players can't be humans headshot to 4 players behind smokes
Is this a fair game yar???? Even in Pakistan qualifiers no serious talented teams could qualify
When did that happen?
Whole stream is proof of their hacking
When did that happen?
wait I'll send link
DM me. Links are filtered here
is there a moderator here at all ???
๖Mr乛AN£££ :- 5542916228
I request all the Pubg player who are reading this message
Plz report the account given above ,this is I my clanmate acc which is been hacked by other player.
Plus use #cheater-reports
@lean sable What's the issue ?
I waiting for a view hour still 0,1mb / 22mb
??
Maps download update
Repair game
Still
Which map ?
Map new update erangel and mirammar
There is no such update
@spare vault only https://www.pubgmobile.com/pay is the trusted website to purchase UC. Contact in game customer service and the social media platform.
@night cloak can you post a screenshot of it.
U dont understand I mean the New version
๖Mr乛AN£££ :- 5542916228
I request all the Pubg player who are reading this message
Plz report the account given above ,this is I my clanmate acc which is been hacked by other player.
@lean sable what is the issue
Mods plz help
Hello, @normal hound!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
-_-
I had a Facebook account stolen which was tied to pubg I can't log in to my account because there is a hacker, I need to untie the Facebook and Twitter account from pubg, but now only the moderator can do it !!!!!!
Contact in game customer service for account related issues, @lean sable we discord staffs are not related to in game CS.
Redeem opstion doesn't work properly
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
Contact the Indian server, @glad citrus Link in #735483472432594994.
New update
New logo
It's just to optimize the game.
I have done once
When announcement came
Again today
Logo is just Easter egg for the big thing coming 
It's not a mandatory update, you may skip it if you don't want to.
Not a glitch
sometimes you may get 1 
Ahhh niceee
It's just to optimize the game.
@night cloak is it also available to iOS now ?
nope only for android.
Why pubg not sending redeem code
@foggy ember Why u posting this in every single channel possible 
Stay tuned to eSports channel of pubgm on YT :)
Lol
nope only for android.
@night cloak no update here
What do you mean by some people??
Few users got the update last month.
I guess you should move to discussion channel 
help me 😦
@white ferry:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@white ferry Don't use word ban it triggers the bot
It's about in game issue don't tell me what to do
@night cloak is new update released ?
We currently do not have a specific release date for the upcoming update, @prisma heron. Once we do, we will publish further information in #news.
Lmao that guy confused all
@iron basin update size of 180mb
@night cloak ok did that earlier thanks
How to say "ok" using universal bark 😕?
You cannot change anything on the Universal Mark, @low chasm.
However you can respond to your teammates marks by clicking "Respond" when you look at your teammate's marker, @low chasm.
@celest shadow I don't want to change it but I don't know how to access 'ok' in it!
There is no "OK" on the Universal Marker.
You can use the chat (Wheel or List) instead.
It responds as OK when you take your marker towards the marked place by your teammates
@celest shadow lol go nd check in list of universal mark ull find ok in it so I provided the screenshot 🤣
However you can respond to your teammates marks by clicking "Respond" when you look at your teammate's marker, @low chasm.
read this
Those three messages are the response message..
Those three under the response section can be used in your normal chat (Wheel or List), @low chasm.
When you Mark a location already marked by ur mate then it will be taken as response and the selected one from the list will be used
@heavy vortex those three are response i know
Till now I used them too "on my way!" Nd "I'll take it" but never 'ok'
It depends on the message teammates mark..
Also you have the message wheel and the chat box too you can use them too.
👍 tq
Please refer to this channel's pinned messages for further information, @olive isle:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Can a Good Guy With EZ mission pass dm me week 7 mission
use #activities @plain sandal
Please refer to subpoint 4.11 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
ISP issue most probably
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@ionic lion:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vagrant forum email to contact error 403. I need to mail something. Need e-mail address.
When will season 14 end?
@night cloak Season 14 RP will end on 9/13/2020. So, probably after 9/13.
@night cloak What's the issue?
It's regarding player#1 discord server . @spring zephyr
Any idea if the epic issue on iOS will affect pubg because of the unreal engine?🌚
You can mention her and ask her to enable DMs, @night cloak.
Okay . Will do that .
Any idea if the epic issue on iOS will affect pubg because of the unreal engine?🌚
No announcement yet, @pure raft. It shouldn't.
@night cloak The recruitments are closed as far as I know, you may mention her in #discord on Monday.
Ok👍
It's not about recruitment as I'm already in that server @elfin canopy
PUBG MOBILE is not the only game using Unreal Engine 4, a lot of famous and revenue making games use that engine too, so Apple would lose to that. Only Fortnite Mobile is impacted for now.
Email would be nice . But no issue
@night cloak Oh! Okay, you may mention her in #discord on Monday and she will look into it.
Sure. Will do that
Oh right, it's Sunday.
@violet flame Explain
Someone hacked my account and using it I want my account back
Where is customer service
I can't find customer service where is it available
You can contact the customer service via the game settings, @violet flame. Refer to subpoint 5.3 in #faq for further instructions.
Ok bro thank you
@violet flame Press that button
@spring zephyr after that
I have done it from my guest account no response from them
Wait for a reply it might take 1-3 days
@violet flame Can you still access your main account?
When you match in another server in Asia your ping goes higher. Are they doing anything to fix this? Just asking sorry
@spring zephyr no
Please refer to subpoint 2.8 in #faq for further information, @violet flame. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@violet flame He not saying to u 
Can we Write our Clan Name in Different font?
Aditya
@humble flax If there are less players playing the game at that time, then you will get matched with different country's servers. And if that happens, then it's obvious that you will get high ping because of the distance between you and the servers. You can try leaving that match and starting it again.
Can mobile phone number be unlinked from and account?
@spring zephyr im from malaysia and this also happens whenever i play custom rooms in Singapore lobbys. Although, they are neighbouring countries. The ping is at 80 to 100ms
@versed mural Email and phone number can't be unlinked atm
@humble flax You will get different servers in Custom games. Feel free to give your feedbacks about this in #old. 
@gritty glade Only the fonts that are allowed.
@gritty glade Only the fonts that are allowed.
@spring zephyr
I tried many fonts to copied but it not paste in pubg rename section
@versed mural Email and phone number can't be unlinked atm
@wraith brook thank you for the feedback !
Then, it doesn't support it. I will recommend you to use the default font.
My select server thing doesnt show 300ms in Asia like some others are showing here. Does that mean im not facing the issue, although i am getting much higher ping than usual.
@spring zephyr bro i contacted pubg mob in cs they are helping me my account was hacked
@spring zephyr even if its a server problem, my friends who are in the same country same state arent facing any higher ping than 20ms
@spring zephyr emulator has email login option?
Yes.
Kul
@spring zephyr can u help me plzz
@bright cloud Patiently wait for their response, only they can help you with this.
Please refer to this channel's pinned messages for further information, @humble flax:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@night cloak Use #emulator-support next time 
When is crew changgle
Probably after Pmco
Didn't pmco get cancelled because of h@cks? 
It's stopped currently
500+ scumbag teams lol
Behave 
Could be the final nail in the pubg coffin that 
How to get pubgm partners title I am a ytuber with 2k subs what's the estimated subs for that we can have the title
@celest shadow
You cnat get@wispy jasper
The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.
@wispy jasper
^
@heavy vortex I'm just asking because I saw many ytubers have it so said why not to contact u guys
There is no "estimated" subscribers needed, @wispy jasper.
Thxs for ur support
If you are eligible for the title, you will receive it in your in-game mail, @wispy jasper.
discord.gg/pubgm-india, @gilded gazelle
Thx
@heavy vortex please add vehicle skin in next season elite royal pass
@celest shadow is there any leaks about season 15 royal pass
We don't do that here, @glad nymph. 😉
I am started buying royal in season 14 but pubg is not giving any vehicle skin that's why I have no vehicle skin please add vehicle skin in next season elite royal pass please 😭 @wraith brook @celest shadow
Why pinged bot there 
I had given feedback in that but nobody reply
@glad nymph because slow mode is enabled
@glad nymph Team will collect data from there not reply
??
Sidha sadha means straight 😂😂😂😂
How can we get charged armor set now
@wraith brook reply
Anyone have room ,popularity in return
@wraith brook appko Hindi aati he?
@glad nymph Only English allowed here 
I lost my account please recover my account. I requested to customer service but they didn't help me please help me.
@wraith brook your name is in Hindi 😂
@glad nymph Please move to another channel if you don't have any more issues
@wraith brook i am just bored and u are free 😂
😭 Me helping peeps and he say me free
Nobody is in chat execpt me
Move to another channel or else mute
Sorry I am going and this is last would u play pubg with me
@wheat valley:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
How can we report players using gfx tool
Use of unauthorized third-party software or methods, @wicked edge, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
How can I report them
In game @wicked edge
Ok
Why we don't able to collect one bonus coin that we got free for login
#reply
@wraith brook please 🙏
Also Can u tell me how I give suggestions to pubg for Royal pass rewards becz no Vehicle skin comming this season also
And give solution of my upper q?
guys suppose i got 3 kills, and left the match when i got knocked, will the kills be counted for me?
Yes ofc
@full eagle yes
ok ty
@woven atlas Bro chat started in #activities
When is erangel 2.0 comming
@polar marsh . I lost my account. Please recover my account
You can contact the customer service via the game settings, @pearl mason. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume Bro I do but they do not help
So I decided joined discord and I use discord first time . I don't know where is pubg support
This channel only.. And you need to have patience@pearl mason
For them to reply.. It takes time
Hello, @strange nova!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume Please recover my pubg account.
I don't know how I contact pubg mobile in discord
Without Reson??
Hm
In game system is useless
One hacker is flying the car i reported but guess what hacker is not banned yet
Yep
@wise umbra:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please refer to subpoint 4.11 in #faq for further information, @wise umbra. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @strange nova!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@polar marsh Please recover my account. I give you information
@jade moss please help me bro
please move to a discussion channel if you don't need any support@jade moss
You can contact the customer service via the game settings, @pearl mason. Refer to subpoint 5.3 in #faq for further instructions.
It means i have to record every video of hacker and submit to this form
Waoooo
I mean i am not tooo free from my daily work
Btw i have suggestion if your team cant research i can do it for free for u
I mean i can give you lattest hacks methods to solve this problems
@pearl mason only in game customer service can help u
@jade moss How
It means i have to record every video of hacker and submit to this form
Waoooo
I mean i am not tooo free from my daily workBtw i have suggestion if your team cant research i can do it for free for u
I mean i can give you lattest hacks methods to solve this problems
@strange nova
Zehar bhai
hi
Что делать
@glad citrus believe me
I am very upset from hackers today
@strange nova you can DM me (regarding Hacks)
You can use the in-game reporting function to report the hackers, @strange nova.
Please do not use languages other than English, @dusky turtle. Refer to #735483472432594994 for regional communities.
@pearl mason Only In game customer support can solve account related issues. Please do not contact any others members from the server they might be probably scamming.
You can use the in-game reporting function to report the hackers, @strange nova.
@celest shadow
Then what can u do…?
U just for low nd divice n normal player
The all community know about u pubg
U just delete my messages 😠
U can't do anything about hacker
Avoid using the word "ban" so you don't get automatically muted, @glad citrus.
Players are suspended should they are found to have violated the Terms of Service of the game. Cheaters do get banned, however it takes time for the team that administers the cheater reports to investigate and ban the cheaters. Feel free to report cheaters through this link:
How may I help you, @robust tree?
Why u deleting my messages
My apple id was hacked by someone I don’t know him and he login to pubg with apple id (Game Center) and he link twitter account to my account pubg 😢 but i recover the apple id but i cant unlink the Twitter account him from my account pubg
Can u help me ??
You can contact the customer service via the game settings, @robust tree. Refer to subpoint 5.3 in #faq for further instructions.
Did you even read what he typed, @glad citrus?
Who?

@robust tree
Yea ?
We, the Discord server staff, aren't the ones who are responsible for banning cheaters. We can only guide you, @glad citrus.
Yes, @robust tree. The customer service will be able to help you with account related issues.
Ohk
All cheaters do eventually get banned, report them to help the team make a more fairer environment for the players.
Merhaba
Please do not use languages other than English, @zealous marten. Refer to #735483472432594994 for regional communities.
@zealous marten merhaba
WTH
My game is showing 50 ms in middle east and 170 ms in Asia please fix this glitch
Please refer to this channel's pinned messages for further information, @hallow cedar:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@polar marsh my account is lost.plz help me.customers service don't helping me I don't connect it with any social media account
You did not connect the game account to any social media, @pearl mason?
Was it a guest account?
Help me
We are unable to provide assistance if you do not ask a question or state a problem, @steep osprey. Remember to read through #faq before asking questions in the support channels.
I need help @vagrant forum
Please state your issue.
There is a option named bonus reward that option isnt appearing in my game @vagrant forum
@vagrant forum yes
?
If it was a guest account then unfortunately it cannot be recovered, @pearl mason.
I have a clan of level 9 one of the co leader of my clan kicked all members of my clan.tere are 55 members before bow there is only me left.what should i do??
This thing, @night cloak?
Yes
!tag
@vagrant forum
Device?
Yes this option


