#questions

1 messages · Page 991 of 1

night cloak
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@sand path the message is in Arabic.

sand path
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That's fine

night cloak
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Damage delayed issue
Even when there is tones of blood it shows 0 damage
Damage is not registered
Low end Android devices

sand path
night cloak
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Damage not on time plz tell developers

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Low end devices issue

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@night cloak please report this in #old.

jovial fiber
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@sand path yeh

night cloak
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It’s not low end devices it’s due to the games desync being very bad.

sand path
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When did you lose it?

night cloak
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@night cloak did no reply

jovial fiber
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@sand path ok

night cloak
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@night cloak you don’t get a reply, hopefully it’ll be fixed in the future.

sand path
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Ok?

night cloak
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😢😢

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@sand path think he’s gathering the information you asked for.

sand path
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Maybe he hadn't seen that video.

night cloak
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Addd

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Frend

sullen citrus
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Can the PUBJ Mobile Campus Championship only play college students or can the children who are in 11th or 12th also play? @spring zephyr

night cloak
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Add fren for pubg

sullen citrus
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Can the PUBJ Mobile Campus Championship only play college students or can the children who are in 11th or 12th also play? @sand path

night cloak
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Mobile

turbid meteor
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yo

heavy vortex
sullen citrus
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Can the PUBJ Mobile Campus Championship only play college students or can the children who are in 11th or 12th also play? @celest shadow

night cloak
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Ups sory

vagrant forum
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@sullen citrus, no info yet.

turbid meteor
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anyone can help me downloading pubg mobile on pc

storm flumeBOT
celest shadow
turbid meteor
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bet

light venture
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Why is there ping problem using hotspot 4g internet

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It was fine

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @light venture:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

serene meteor
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@celest shadow bro need some information about PMBC

wraith brook
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@light venture Maybe a connection Issue

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @serene meteor:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

light venture
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No bro connection is fine speed test shows 2mbps

wraith brook
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Upload speed ?

light venture
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In tdm it is 100 but only in classic it is problem

wraith brook
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Give 3 ss

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@light venture Fill the form then

night cloak
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Pinned messages, @light venture.

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Complete the survey regarding ping issues.

light venture
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Connection is fine

night cloak
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Complete the survey in pinned messages, @light venture. Nothing else you can do.

edgy gate
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Hey

light venture
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How.

night cloak
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State your issue for assistance, @edgy gate.

edgy gate
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How I solve this?

serene meteor
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@celest shadow

night cloak
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Press on the pin, @light venture. Refer to the pinned message.

edgy gate
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My version the last version

night cloak
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Update to the newest version then, @edgy gate.

storm flumeBOT
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You can contact the customer service via the game settings, @edgy gate. Refer to subpoint 5.3 in #faq for further instructions.

edgy gate
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I deleted the game and re installed the ha

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Game

night cloak
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You need to contact in game support and make sure you get the person who is in your game off it and wait for a future update to fix the issue.

alpine flower
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i cant join a crew it say invitation queue is full when i request the crew leader
and leader says he invited but the invite does not show up

celest shadow
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@serene meteor, you can follow the official esports social media channels to stay updated on this aspect of the game.

night cloak
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He invited too many users, @alpine flower.

sand path
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Can the PUBJ Mobile Campus Championship only play college students or can the children who are in 11th or 12th also play? @celest shadow
@sullen citrus
Ask this in the Indian server.

alpine flower
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He invited too many users, @alpine flower.
@night cloak no he has only two member in his crew

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He invited too many users, @alpine flower.
@night cloak is it like he has limited number of invites?

night cloak
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@alpine flower he invited too many people to the crew, now they have to decline or accept for you to be added to queue.

alpine flower
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@alpine flower he invited too many people to the crew, now they have to decline or accept for you to be added to queue.
@night cloak oh i see thank you

tired fractal
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What emulator is used when streaming pmco or other tournaments?

light venture
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Its high in asia

bold siren
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Please read the latest pinned message, @light venture.

light venture
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Nothing helpful

vagrant forum
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@tired fractal, Gameloop.

light venture
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My stats are going bad due to this problem

tired fractal
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@vagrant forum thanks

bold siren
light venture
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Submitted

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If i redownload pubg then it is ok?

potent flint
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If we buy with midasbuy do we get the uc instantly

light venture
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Ping is ok if i connect wifi with slow speed also

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I think the game has glitch or something

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In some matches the usual ping comes 100ms

celest shadow
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Try changing to a different network connection, @light venture.

light venture
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Cant do.... it is the only fast connection

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With me

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Wifi speed is 300kbps

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Ping comes 200 180 range

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Hard to play

potent flint
celest shadow
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@potent flint, the link I gave you directs to the Midasbuy website as well.

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Get a better WiFi, @light venture.

potent flint
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Oh kk

light venture
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Haha thank u for the idea i didnt know about that

potent flint
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I also have ping issues but it usually happens in middle of a game suddenly it goes high

vapid delta
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Pls help me about my account pls

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @vapid delta. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
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@vapid delta:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light venture
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Ihave 20mbps 4g and i play from hotspot ... is there any problem playing from hotspot?

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I cant buy new connection in lockdown

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Till 20 aug it was fine i played for 1 year through same connection

celest shadow
prisma heron
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When is cheaters report channel open again

vagrant forum
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Soon.

prisma heron
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@vagrant forum how long it open?

vagrant forum
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For few hours.

prisma heron
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When someone is missed that how they going to report them? We all know ingame report is useless.discord is last hope

celest shadow
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The cheater reports channel will be opened again once all the remaining reports have been examined completely, @prisma heron.

night cloak
prisma heron
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@vagrant forum can u guys discuss about this and at least open that channel for 1 day or 12 hours

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@night cloak 😂 its useless to i sent a cheater video evidence and all the information they asked.any one cam see he is cheaters now a month he is in no 4 squad wins 😂

celest shadow
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We only handle a handful of reports once every few weeks, @prisma heron. All the reports are manually reviewed. Be ready to report when the channel opens, make sure you have solid evidence as well.

prisma heron
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@celest shadow sir how can we watch all day to open that channel ? Its available for only few hours.some one missed that they need to waiting for 2 weeks

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@celest shadow i know u can understand me

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Im requesting open that channel for atleast 1 day

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
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I understand what you are trying to convey, @prisma heron. Kindly have the notifications for the #cheater-reports channel set to "All Messages" so you will receive the notification when Error 403 updates when the channel is opened again.

prisma heron
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@celest shadow mm okey.i know u guys cannot do anything about it.thnks for ur reply.

fallen breach
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Your game lag in wifi network with 80 mbps and smoothly play at sim card network which speed is less then 10 mbps. Lol

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120 pings no issue playing with sum card data network. 30 to 40 ms ping WiFi network got lag, can't even pick stuff, can even move properly.

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Logout game automatically

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What's wrong playing with WiFi network.

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Can you help?

spring zephyr
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@karmic sluice We don't do that here.

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @fallen breach:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

wraith brook
spring zephyr
#

Muted. pubgm_hidethepain

wraith brook
fallen breach
#

Please refer to this channel's pinned messages for further information, @fallen breach:

▫️ Android: Click on the channel name and select Pins located at the top.
▫️ iOS: Click on the channel name and select Pinned Messages located at the bottom.
▫️ PC: Click on the pin icon located in the top-right of the channel.
@storm flume are you kidding? I done that all those stupid stuff you listen there. It's pretty comman troubleshoot that every user knows.

I reinstalled 2 to 3 times in last 3 days.

On WiFi network with 45 ms ping, I can't even move or pick stuff, and logout automatically

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Only Pubg is having issue. Not other game.

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Cod is runing really smooth. And other too.

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Why Pubg is facing such issue.

spring zephyr
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@fallen breach Try changing your DNS, refer to #faq 4.5

fallen breach
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I am network engineer. I did that already.

potent flint
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Is it true tht we cant buy uc from midasbuy if we live in UK

fallen breach
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U think its network issue?

noble osprey
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guys when will the indian bonus challenge redemption shop will get refresh , it’s been more than 7weeks and it has not been refreshed

lavish fern
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Same problem

spring zephyr
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@fallen breach Try changing it to 1.1.1.1

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@noble osprey For queries about Bonus challenge, please ask in the Indian PUBGM discord server. Link in #735483472432594994.

fallen breach
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After rearing game now I see this

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Repearimg

storm flumeBOT
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Please refer to subpoint 4.5 in #faq for further information, @fallen breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

noble osprey
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@fallen breach grant wifi permissions

potent flint
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@spring zephyr it shows him error while huying , he tried with 2 different cards. It also said payment not allowed from your region

fallen breach
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What else do I need to give permission to pubgm?

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I don't think it's issue with any permission

spring zephyr
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@potent flint You can't pay in pounds, you will have to use some other currency, or you can use Razer Gold to pay.

fallen breach
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Pubgm have all access to required permission.

storm flumeBOT
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Please refer to subpoint 4.5 in #faq for further information, @fallen breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fallen breach
#

Please refer to subpoint 4.5 in #faq for further information, @fallen breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume I don't get it. What you mean?

potent flint
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@spring zephyr for buying razer gold the minimum recharge is $10 right?

fallen breach
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Login but online friend list are not showing.

potent flint
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Restart

fallen breach
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Problem start from there

woeful elm
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@potent flint yes minimum $10.

potent flint
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Ok

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How do so many people have the crystal lobster se5

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Set*

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@spring zephyr ^^

long wing
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pls pubg do something about this hacker...things are getting out of control

brave wolf
long wing
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@brave wolf I do not have premission to send messages on that channel

storm flumeBOT
#

Hello, @long wing!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
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@potent flint I am not sure about that, maybe they just bought it. ¯_(ツ)_/¯

potent flint
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@spring zephyr is it there in the shop

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Suddenly every lobby is see 10 or 20 people with the set

quaint sigil
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Hi . I mistakenly blocked my friend in game and then unblocked him but now he cant sent me chickens what can i do ?

night cloak
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can someone hlp ? i want a srvr with t1 timings 5 and 6

potent flint
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Nvm there is a fabulous india event from there u get it @spring zephyr

night cloak
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@quaint sigil block him and then unbock, good to go

quaint sigil
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I did it twice :-(

night cloak
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can someone hlp ? i want a srvr with t1 timings 5 and 6
@night cloak plz anyone

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I did it twice :-(
@quaint sigil are you able to send the popularity to your friend

quaint sigil
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Yes , but when he sent me popularity a message appears (failed to sent gift . Target has blocked you )

night cloak
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If your friend is unblocked then it should need to work, have you tried repairing your game

quaint sigil
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No i didn't , it will work if i repair it ?

night cloak
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Just try routine repair

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It may be a bug, try repairing your game

quaint sigil
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Ok , thanks alot

polar marshBOT
#

@neat osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@vital orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stable python
#

Why is beta version of 1.0.0 not downloading on iOS?

night cloak
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Fix damage delay or not registered issue
Low end devices

stable python
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Wat?

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Was this for. Me?

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Fix damage delay or not registered issue
Low end devices
@night cloak

night cloak
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@stable python it's pubgm support channel

stable python
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I know

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Why is beta version of 1.0.0 not downloading on iOS?
@stable python can anyone answer?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stable python
#

When I try to open the website it comes

loud fossil
#

why, is this coming

storm flumeBOT
quaint sigil
#

Hi . I mistakenly blocked my friend in game and then unblocked him but now he cant sent me chickens what can i do ?

#

Routine repair didn't work

loud fossil
#

thanks

sand path
#

Hi . I mistakenly blocked my friend in game and then unblocked him but now he cant sent me chickens what can i do ?
@quaint sigil
It takes time for sync

quaint sigil
#

Its been 2 months :'(

polar marshBOT
#

@light crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frozen cairn
#

#emulator-support

tawdry herald
#

free me fire

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i got glacier

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ded

frozen cairn
#

I have a pubg emulator account which was frezzed above 2month what should i do

polar marshBOT
#

@frozen cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

static falcon
#

I want to report e hacker , he has turned off his spectator system so I cant show video evidence . But he even told me that he uses hacks . How to report him? The ingame report was done but no result

storm flumeBOT
#

Hello, @static falcon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fluid flume
#

Hlo anyone here

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fluid flume. Remember to read through #faq before asking questions in the support channels.

fluid flume
#

Can anyone hack ur pubg account using chactrt id

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Character*

night cloak
#

When will bonus India redeem shop be fixed ??

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@spring zephyr

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Welp 😬

spring zephyr
#

@fluid flume No, they can't.

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@night cloak For queries about Bonus challenge, please ask in the Indian PUBGM discord server. Link in #735483472432594994.

brave wolf
#

@fluid flume Can't

glossy drum
#

What does the Pumpkin Bomb do and is it permanent?

sick shale
#

@glossy drum it's an avatar, and yes permanent

glossy drum
#

Can you explain how the Avatar works? Is it just a picture?

sick shale
#

@glossy drum You can use it as a profile picture

glossy drum
#

Ok.

sick shale
shell lion
#

Guys can anyone explain what should I do if my pubg account gets hacked?

storm flumeBOT
#

You can contact the customer service via the game settings, @shell lion. Refer to subpoint 5.3 in #faq for further instructions.

#

Hello, @tall pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

celest snow
#

When will character voucher event will come in pubg mobile

spring zephyr
#

No info about that.

wraith brook
#

@night cloak What ?

white temple
#

Hey!!!

Once Bimisktakely I have sended a Message of 15-20 Lines text in PUBG MOBILE INDIA SO I GOT BANNED BUT I ASSURE YOU THAT NEXT TIME I WONT DO SO PLZZZ UNBAN ME SO THAT I GET SOME EXCITING NEWS OF PUBGM INDIA @spring zephyr

celest shadow
#

Contact an administrator from the Indian server and appeal your ban with them, @white temple.

white temple
#

From where I can get the administrator

#

??

celest shadow
#

Feel free to contact @blazing saddle, @white temple.

glossy drum
#

@sick shale thank you.

#

What is best to spend BP on?

spring zephyr
#

Silver, then spend silver on crate coupons. PubgmSmart

sick shale
glossy drum
#

@spring zephyr thank you.

spiral field
#

Unlink

mild dove
#

For much time is tier protection is there?

night cloak
#

Hello sir i need your help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

spring zephyr
storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @spiral field. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

There some players who is buying hack and they are not banned till now

#

As we speak cheaters have the courage to stream online now. PUBG is doing a great job with these type of players

mild dove
#

There is a website for hacking pubg mobile but you will be banned for sure

night cloak
#

When i ask that player he said we are buy the havo from tencent and i report it also that he is using hack but till now he's id is not banned

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
lusty goblet
#

Hello support, my Twitter account has been hacked and the hacker logged into the game and linked his e-mail and was able to retrieve Twitter, I want you to delete the link e-mail

1-Account name : فويرط
2-My account id : 5119329238

storm flumeBOT
#

Please do not use languages other than English, @lusty goblet. Refer to #735483472432594994 for regional communities.

night cloak
#

Hope you enjoy it PUBGM

vagrant forum
#

@lusty goblet, please contact the in-game customer support.

lusty goblet
#

I contacted him for 30 days. They did not find. I sent them all the requirements, but there is a delay in responding

vagrant forum
#

Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.

night cloak
#

But i am asking why tencent is selling hack

vagrant forum
#

Tencent aren't the ones who sell hacks.

lusty goblet
#

No problem, I contacted you on this program. Help me the hacker delete friends and hate me in the game

night cloak
#

How you want them to make money then

vagrant forum
#

The Discord staff cannot help you with account related issues, @lusty goblet.

night cloak
#

@vagrant forum

#

Can you help me

vagrant forum
#

Help you with what?

night cloak
#

Lol due to Covid there is a delay? Why ? What special tools you use at work that you can’t use at home? Laptop, internet? Google translator? Come’n find a better excuse

lusty goblet
#

Why do they say there are people on the game helping people who have a problem with the game?

vagrant forum
#

They are regularly banning cheaters, @night cloak.

night cloak
#

But i know few people they are playing from season 9 with hack and now also they are using hack

#

You must fight cheaters developers : Cheto and sharpshooter and iosgg

#

But there id is not banned till now

#

So many time many players report also

vagrant forum
#

They are already working on fixing those, @night cloak.

night cloak
#

But sharpshooter users playing from s2

#

@night cloak ya they are using sharp shooter app

glossy drum
#

How is it possible to play older seasons?

vivid merlin
#

@night cloak, @night cloak. Please move to a discussion channel, this channel isn't meant to rant about hackers and hacks.

glossy drum
#

Can anyone play from older seasons or is that a hack?

vivid merlin
#

@glossy drum It isnt, you can't go back to an older season.

glossy drum
#

Ok

#

What is beta pubg?

vivid merlin
#

Did you download from #news?

night cloak
#

@vivid merlin how can i able to send message in cheater reports

vagrant forum
#

Device?

vivid merlin
#

@glossy drum Pubgm Beta allows you to play the most recent updates before others.

#

@night cloak Reach level 10 in the server, you can gain xp by talking in #pubg-mobile or #chat.

night cloak
#

Ok thanks so much @vivid merlin

vivid merlin
#

Pubg beta isn't download there Is nothing wrong with my device
@sharp onyx pubgm_this

swift copper
#

Hello i have queries regarding eSports organization

vivid merlin
#

@night cloak Please wait until the above user i mentioned replies.

#

@swift copper Yes?

nocturne parrot
#

Umm is it possible to play scrims if you don't have a squad?

wraith brook
#

@night cloak What's its showing btw ?

vivid merlin
#

@night cloak He will be able to help better.

wraith brook
#

@nocturne parrot Well you can play solo ones

nocturne parrot
#

@wraith brook 😊 thanks

midnight mist
#

i want to unlink the new e-linked email because it was hacked ,please !

glossy drum
#

@vivid merlin will it delete my ongoing account that I have now? I don't want that to happen.

vagrant forum
#

Contact the in-game customer support, @midnight mist.

swift copper
#

We are building an esports organization to bring forward the players, do we have to get authorizations from the pubg for that?

midnight mist
#

contact and getting no response

vivid merlin
#

No, you can only play as a guest or login to Facebook when you play beta. @glossy drum

glossy drum
#

@vivid merlin thank you.

vagrant forum
#

This is the official server, but the staff is only responsible for managing the server.

#

I'm a part of the staff team.

swift copper
#

Hello reply

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @swift copper:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

dusky yarrow
#

Can sniper mastery be completed in team death match or arena training? @vagrant forum

swift copper
#

We are building an esports organization to bring forward the players, do we have to get authorizations from the pubg for that?

vagrant forum
#

No, @dusky yarrow.

dusky yarrow
#

Kk

swift copper
#

Rock

quaint sigil
#

Hi , I mistakenly blocked my friend and then unblocked him but now he cant sent me chickens what should i do ? :-(

night cloak
#

@swift copper or you can send a mail to pubgmobile_business@tencent.com

swift copper
#

@night cloak no not for tournament , it's for eSports org like orange rock

night cloak
#

When Is next Ban Pan Wave coming man :/

#

It's dead from a huge time

celest shadow
#

You don't need to get any authorisation if you are building an Esports team of your own, @swift copper.

soft reef
#

How can I your bot in my server?

celest shadow
#

Which bot are you referring to, @soft reef?

soft reef
cedar vault
#

Hello guys where i can report a problem?

vagrant forum
#

What's the issue, @cedar vault?

cedar vault
#

I have a pubg acc lniked with 2 social media one of social hacked

#

Linkef

quaint sigil
#

I have a problem any body can help ?

cedar vault
#

D

celest shadow
storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @cedar vault. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

We are unable to provide assistance if you do not ask a question or state a problem, @quaint sigil. Remember to read through #faq before asking questions in the support channels.

quasi nebula
cedar vault
#

If you send any thing the button will appers

sand ether
#

Can I reports a cheater without video evidence ? I forgot to record

storm flumeBOT
#

Hello, @sand ether!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

vagrant forum
#

@quasi nebula, try restarting the game.

quaint sigil
#

Hi , I mistakenly blocked my friend and then unblocked him but now he cant sent me chickens what should i do ? :-(

polar marshBOT
#

@neon wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@sand ether Yes you can , video only helps them to have easier to investigate

quasi nebula
#

@vagrant forum I have already done but no option

wraith brook
#

@quaint sigil Maybe your friend blocked you

crimson yacht
#

See they have asked me to wait 30 days but i cant even play one game

#

Bcos that hacker keeps on logging in

cedar vault
#

@storm flume #2.8 in #faq didnt help me

crimson yacht
#

What shall i do now?

#

Please kindly unlink my twitter

vagrant forum
#

@crimson yacht, you will have to wait till the time they asked for. Unfortunately there isn't anything we can do about it.

quaint sigil
#

No he checked his block list

crimson yacht
#

Hey just imagine urself

#

He is keep on logging in

humble flax
#

I have good WiFi. 200mbps download 50mbps upload. I play on Asia server. I am supposed to get low ping around 20 to 30ms , but some matches, I will join with a constant 100ms. In the select server, it shows I would get 50 to 60ms in Asia which is my lowest, yet some matches I join is a constant 100ms. I dont know if this is a server issue or not. I have tried restarting my WiFi, restarting from my ISP's end, restarting my phone, I have tried basically anything. A reply will help alot. Thank you.

crimson yacht
#

Please help me

quaint sigil
#

This screenshot from his acc

humble flax
#

I have signed the pinned message

#

Is this pinned message new?

wraith brook
#

Then wait patiently for update

crimson yacht
#

Why cant u take necessary actions on this

wraith brook
#

Is this pinned message new?
@humble flax No

#

@humble flax Don't use the word ban it triggered the bot

quaint sigil
#

Ok thanks :'(

humble flax
#

@humble flax No
@wraith brook

When did it start? And is it officially by the PUBGM team?

wraith brook
#

Yes ofc

vagrant forum
#

@crimson yacht, Be advised that your account safety is your own responsibility, the discord staff cannot help you with that. Only the in-game customer service deals with account related issues.

wraith brook
#

@quaint sigil Try tomorrow maybe you can do

cedar vault
#

@crimson yacht i have the same problem and i wait 30 days and there answer was (sorry we cant help you)

humble flax
#

@humble flax Don't use the word ban it triggered the bot
@wraith brook wasnt me

quaint sigil
#

Its been 2 months :'(

wraith brook
#

Ignore..... sorry my bad

#

@quaint sigil Unfriend him and add again

humble flax
#

@wraith brook so when did the pinned message start? Was it always there? Or did they do it cause alot of people had higher ping than usual

quaint sigil
#

I tried to block him and unblock him again and send him friend request and routine fix and didn't help

wraith brook
#

@humble flax It is made by devs to collect data about high ping issue being faced currently .

#

This month I suppose

glad citrus
#

@humble flax It is made by devs to collect data about high ping issue being faced currently .
@wraith brook
In night ping goes upto 200 300 hundred

#

Therefore I will avoid to play at night

wraith brook
#

Well I can't do anything about ping

brave wolf
#

@vagrant forum crew challenge open time ?😭

vagrant forum
#

Feel free to report the issue in #old, @quaint sigil. Unblocking should have fixed the issue but if it doesn't work then it might be a bug.

cedar vault
#

Hi my problem that someone hacked the twitter acc that linked to my pubg acc and he changed all the information and every time i want to unlink he open the game and ut failed to unlink

glad citrus
#

Feel free to report the issue in #old, @quaint sigil. Unblocking should have fixed the issue but if it doesn't work then it might be a bug.
@vagrant forum
I already fill but

night cloak
#

@brave wolf Crew Challenge always starts after PMCO.

vagrant forum
#

We do not have any dates or ETA yet, @brave wolf.

quaint sigil
#

Ok thanks i will report it in feedback

sharp onyx
#

Pubg beta isn't download there Is nothing wrong with my device
@night cloak
Can you please elaborate?

glad citrus
#

That doesn't affect or work

wraith brook
#

Team is working on it

brave wolf
#

@night cloak ✅

glad citrus
#

Report to u
Is just vest of time

storm flumeBOT
#

You can contact the customer service via the game settings, @cedar vault. Refer to subpoint 5.3 in #faq for further instructions.

cedar vault
#

I did contact but there answer was (sorry we cant help you)

#

Do you imagine that?

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @cedar vault. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

robust geyser
#

do more people play FPP duo or FPP squad?

nova hazel
#

Why are you making it bigger and bigger after every update

Its lagging too much

cedar vault
#

It didnt help

night cloak
#

@robust geyser #pubg-mobile will be a appropriate place for that.

wraith brook
#

Upgrade your device @nova hazel

robust geyser
#

ok

humble flax
#

This month I suppose
@wraith brook i see thank you.

night cloak
#

nova hazel
#

@wraith brook i have asus rog 2 😭😭😭😭

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

wraith brook
#

@nova hazel What's the problem then ?

humble flax
#

So is it a confirmed fix next update? @wraith brook or are they working on it?

night cloak
#

ུངབཝཅཏཝཀ ིདུའཡཅབཝ

#

Any news regarding high ping issue?

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

wraith brook
#

@humble flax Can't confirm anything stay tuned

storm flumeBOT
#

Please refer to subpoint #4.9 in #faq for further information, @nova hazel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

nova hazel
#

Its lagging to much in even lowest setting

wraith brook
#

Settings ?

nova hazel
#

Smooth + extreme

wraith brook
#

Refer to subpoint 4.9 and 4.8 of #faq @nova hazel

nova hazel
#

K

#

I already reinstalled

#

My wifi is too fast

#

I repaired it many times

#

Its happenning from last update

humble flax
#

@wraith brook does the ping issue happen on one device or the player?

wraith brook
#

It's not a device issue

#

Maybe of connection

vagrant forum
#

Feel free to report ot in #old, @nova hazel. You can also give your suggestions there.

nova hazel
#

Useless

#

Bye

night cloak
#

ok 😑

buoyant dirge
#

@night cloak hello brother can you give this info AboutGFXTOOLS

nova hazel
#

@neko dont ever increse size

wraith brook
#

@buoyant dirge Use of gfx tool will lead to permanent ban

storm flumeBOT
#

Use of unauthorized third-party software or methods, @buoyant dirge, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

wraith brook
#

Thanks Rock 🙏

buoyant dirge
#

@wraith brook i need this info when writing pls give me this pinned msg aboutGFXTOOLS

wraith brook
#

@buoyant dirge Wdym ?

night cloak
#

@buoyant dirge refer #faq 3.19

wraith brook
#

@nova hazel Don't use word ban

#

It triggers the bot

nova hazel
#

I@wraith brook ok ty

vagrant forum
#

Using those modify the game files, @nova hazel. You will get banned for using those sooner or later.

wraith brook
#

On the spot also if luck is bad pubgm_hidethepain

humble flax
#

How do i check the pinned messages

nova hazel
#

My whole friend circle use bagt

wraith brook
#

@humble flax Swipe left and find on top

vivid spindle
#

Can I use gfx paid tool for Pubg to run smooth and extreme settings on my vivo v19 mobile

wraith brook
#

@night cloak ^^ facepalmpubgm

night cloak
#

@vivid spindle use it if you need a ban.

wraith brook
#

Paid tool omg

#

Buy a good phone instead

vivid spindle
#

Iam getting only smooth and ultra what I do?

nova hazel
#

@wraith brook
Can i help you i dont want any role

wraith brook
#

Then don't get facepalmpubgm

vagrant forum
#

We can only warn you. Don't come asking "why was my account banned I did not use any cheats" when you get banned.

nova hazel
#

@vagrant forum can i help you???

vagrant forum
#

Help me?

wraith brook
#

Rip this guy

spring zephyr
#

@vivid spindle We don't do that here, no advertisement here.

humble flax
#

Sorry

nova hazel
#

Answeing questions solving problems

vivid spindle
#

Oky

#

Tqq

nova hazel
#

I dont have any work till months

#

I dont want any role

spring zephyr
#

@nova hazel Read the message that @storm flume sent you in DMs.

vivid spindle
#

@spring zephyr I want to complete missons I completed week 6 missons all but my rp is only 64 can I reach rp 100 season 14 end last date

wraith brook
#

@nova hazel Well you are just newbie here read #735483472432594994 first . Also helping others will make you use words that triggers the bot so you yourself may get muted . I recommend chat and level up first

night cloak
vivid spindle
#

Midasbuy is best website to buy uc at low coast

nova hazel
#

Infection mode i available?? @night cloak

spring zephyr
#

10x60 = 600 from Daily
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x8 = 480 from the bonus for playing with RP friends
That's 102 levels.
You might've missed some mission/daily missions. Try opening some crates or you can purchase RP when there's discount.
@vivid spindle^

vivid spindle
#

@spring zephyr yaa! I missed week 1st and 2nd 10 missons complete rp 200 missed

night cloak
#

@nova hazel You can move to a Discussion channel.

spring zephyr
#

You will have to buy RP levels then.

nova hazel
#

Sorry
I'll move i am learning discord

spring zephyr
#

@night cloak You can give your feedbacks in #old. ||You can't complete that achievement cause Infection mode is currently not available pubgm_hidethepain ||

alpine flower
#

@spring zephyr is that rp 102 rank for normal player or player with royal pass?

nova hazel
#

I am indian but i selected my location to turkey
It will lead to bæn?

vagrant forum
#

Elite Royale Pass, @alpine flower.

wraith brook
#

@nova hazel No

#

But events will change

alpine flower
#

Elite Royale Pass, @alpine flower.
@vagrant forum without elite pass is it possible to reach rp 100?

#

thank you though

vagrant forum
#

Without Elite you cannot reach 100.

tepid stratus
#

He can by opening crates and buy rp pointspubgm_hidethepain

nova hazel
#

@vagrant forum no bro its pissible

#

Possible

gusty acorn
#

Is gameloop Chinese emulator illegal

storm flumeBOT
vagrant forum
vivid spindle
#

I can,t buy rp points because I don,t money and uc to buy rp points what can I do

spring zephyr
#

@vivid spindle Try playing Bonus challenge, you can get some UC from there.

wraith brook
#

@nova hazel it seems you haven't seen bot message sent to you pubgm_hidethepain

nova hazel
#

K sorry bye ty

brave wolf
gusty acorn
#

Lol I'm not even a youtuber @vivid spindle

vivid spindle
#

@spring zephyr thanks for u r words

spring zephyr
#

@brave wolf Is that your ID?

sonic marsh
#

the servers are Dying..., I just died because of a reverse that happened to me while pushing on a squad like...

wraith brook
#

@brave wolf Noob level 999 laugh

vivid spindle
#

@gusty acorn hoo oky

sonic marsh
#

my ping is straight 80

#

so why did this happen to me

brave wolf
#

@spring zephyr I'm not .a rank 1 duo wins guy

spring zephyr
#

@brave wolf Seems like a bug, try repairing and check if it's the same.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @sonic marsh:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

sonic marsh
#

it isn't a high ping

#

my ping is stable

#

the server is making weird things

#

not only with me

#

with my friends too

wraith brook
#

@sonic marsh Wdym

tepid stratus
#

@spring zephyr its not a bug they are playing for title

sonic marsh
#

today had 2 bugs, first my ping was stable and was pushing with a car and the car reversed suddenly

#

and the second I was in a building that has a squad, it appeared to me that I am knocking someone of the squad and then I found myself on the stairs..

tepid stratus
#

The player start the match and exit after landing and his teammate gets chicken.

sonic marsh
#

OK Pubg now this completely sucks, there is another completely different bug, I have my peek setted as hold, but sometimes when I enter a tdm or a livik match I find that it is hold but functioning as tap

spring zephyr
#

@tepid stratus Yeah, that.
His longest survival is 1.5 minutes.
@brave wolf I think you got your answer ^

storm flumeBOT
#

Hello, @sonic marsh!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

brave wolf
#

@spring zephyr nope.Explain it.hacker or else?

spring zephyr
#

See, he enters the match and dies instantly, and his friend gets the win.
That's why you can see the longest survival time is 1.5 minutes.

earnest horizon
#

Why customers service dont help me

#

They didnt give me any help

nova hazel
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @nova hazel. Remember to read through #faq before asking questions in the support channels.

earnest horizon
#

The email linked still on the game and the hacker open my account

nova hazel
#

I want link of indian server of pubg mobile

spring zephyr
nova hazel
#

Ty ab idhar nahi pareshan karungaa

storm flumeBOT
#

Please do not use languages other than English, @nova hazel. Refer to #735483472432594994 for regional communities.

alpine flower
#

whats the guaranteed reward for opening 20th premium
crate is it the pan?

spring zephyr
#

@alpine flower It's a guaranteed legendary item. It can be any legendary item from the crate.

alpine flower
#

is it same for everyone? oh means any legendary

#

ok

wraith brook
#

Should I report a guy using Gfx ? He is my clan leader though pubgm_hidethepain

light venture
#

In nepal which server is connected ?

wraith brook
#

@night cloak wrong channel buddy

night cloak
#

When is the ping issue going to be fixed?

#

Sorry 👍 @wraith brook

#

In WiFi it's showing me 50ms but when I'm trying to pick up something wow it's acting like I'm 900ms 😑😑

wraith brook
#

@night cloak I saw that why pinged pubgm_hidethepain

light venture
#

Which server is in nepal.

short eagle
#

@night cloak soon

light venture
#

?

wraith brook
#

Soon oof

night cloak
#

Again sorry pubgm_hidethepain @wraith brook

wraith brook
night cloak
#

@short eagle 😢 it's been more than a week

#

I have to play in data which gives me 200ms+

red swift
polar marshBOT
#

@red swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tall pecan
#

I have English set as my only language and hot drop preference. But almost every game I get some random team that jumps into nowhere speaking klingon or something is there any way to improve the chances of getting an English speaking team that actually hot drops in randoms?

ebon bear
storm flumeBOT
#

Hello, @red swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

@ebon bear Crew Challenge starts after PMCO.

mental fox
#

Character Id:5293160043

Device name:Samsung A30s

Hi Tencent Games.Iaam Here to tell you a important issue about PUBG MOBILE which is happening on my phone.There is a problem which iam facing while playing PUBG MOBILE.When I start the match Team Death Match(TDM) in Arena,thr match starts and spawns in the base but the match does not start.The point does not increase and I cant kill anyone and also I cant see my teammates.Everyone gets invisible and also I cant hear any footsteps and gunsound.

Its an Humbble request that please fix this issue and bugs so I can enjoy a Nice battleground Experience.

ebon bear
#

@night cloak When will the pmco tournament end?

night cloak
#

Keep an eye on PUBG MOBILE esports twitter page.

spring zephyr
#

@mental fox Seems like a bug, try repairing. If it's still not fixed. Report it in #old with a video evidence of it happening.

mental fox
#

I have tried every steps i can.Thats why iam here> @mental fox Seems like a bug, try repairing. If it's still not fixed. Report it in #old with a video evidence of it happening.
@spring zephyr

crystal storm
#

Pubg seems kinda having lagging issues for me

old mulch
night cloak
#

@old mulch ^^

gaunt shale
#

Hello guys, when i open PUBG MOBIL it says this account allrady opend in a new verson. But it is the last verson any help ?

storm flumeBOT
#

Please refer to subpoint #4.9 in #faq for further information, @crystal storm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

You need to wait for a future update,@gaunt shale make sure no third party has access to your account and download the game from official stores and contact in game customer service for further information.

old mulch
#

@night cloak who is going to read that

gaunt shale
#

why _

#

i'm gonna lose my account in that why

#

someone is using it

night cloak
#

You got banned because you haven't read that, @old mulch. Take some time and read it before your account gets unbanned.

#

@gaunt shale contact in game customer service.

nova hazel
#

Send me pubg mobile pakistan discord link its urgent

gaunt shale
#

i cannot open the game

night cloak
#

you can do it from the login page, help.

nova hazel
#

Please its last

#

I cant find after all its suppoart page

#

And this is about pubg

onyx cairn
night cloak
#

jail breaking exist in iOS, @old mulch.

old mulch
#

But who is going to do .....because of game

#

Pubg is not my earning source so ill never go for this

shut linden
#

My pubg Mobile account was hacked by someone so please help

night cloak
#

Ohk sorry@night cloak

crystal fable
#

i need discord pmco

storm flumeBOT
#

Please refer to subpoint #2.8 in #faq for further information, @shut linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

onyx cairn
#

Team name and region, please. @crystal fable

storm willow
#

@orchid bobcat Trading Account is against ToS.

orchid bobcat
#

@storm willow means

crystal fable
#

@onyx cairn iraq

onyx cairn
#

Team name?

storm willow
orchid bobcat
#

@storm willow ok

shut linden
#

@storm flume what should I do

onyx cairn
#

Ask your Team Manager for invite. @crystal fable

crystal fable
#

ok

onyx cairn
#

Wait.

storm flumeBOT
#

You can contact the customer service via the game settings, @shut linden. Refer to subpoint 5.3 in #faq for further instructions.

onyx cairn
#

No need to ask as your team has been banned for violating ToS.

crystal fable
#

ok

shut linden
#

@storm flume there is no use,i repoted many times

storm willow
#

@shut linden Account related issues are handled only by customer support in game

night cloak
#

You are put under the safety observation period if your account activity is suspicious, @hot moat . There's nothing we can help you with on that matter. If you are using any third party software's then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.

hot moat
#

I haven't use anything

night cloak
#

read my message and you'll get the answer.

spring zephyr
#

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
@hot moat Read this before flooding this chat pubgm_hidethepain

night cloak
#

can you stop using the word ban for now.

past pewter
#

Please reset aur refresh the India bonus challenge so that i can purchase UC @night cloak

night cloak
polar marshBOT
#

@gleaming tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

acoustic inlet
#

pubg moblie you need our help to make this game clean , help us then to share video and we really need someone look at what we are sending to you

wraith brook
#

??

#

Don't use word ban @acoustic inlet

polar marshBOT
#

@acoustic inlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@acoustic inlet Don't use the word ban it triggers the bot

inner sonnet
#

I need link for report i have videos

wraith brook
night cloak
#

Hlo I want to report something

#

Some people are using data mining
And getting many outfits and skins for free
Plss ban these players
We spend money to get those outfits
They are data mining and cheating😭

sullen citrus
#

Is there any further age limit for the pubg competitive tournaments? @night cloak @spring zephyr @celest shadow

night cloak
#

The age requirements are 16+.

spring zephyr
#

It's 16+ for most of the tournaments.

sullen citrus
#

Thank U Rock 🙏🏻

#

Thank U Aditya

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@night cloak bro can u ban those data miners who are getting skins outfits free in there inventory

#

This is illegal
Data mining is illegal

#

report them via in game.

#

Ok

potent goblet
#

I want unlinke E-Emile

spring zephyr
#

You can't.

polar marshBOT
#

@static sky:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sullen citrus
#

I need a pubg partner title @night cloak I am a Youtuber

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @sullen citrus:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it

sullen citrus
#

Please check my youtube channel once, you guys @night cloak @spring zephyr

night cloak
#

Read my message again.

spring zephyr
#

The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it

static sky
#

is it possible to change my pubgm game resolution in a safe method

sullen citrus
#

I am not only a player of Pubg Mobile, I am also a YouTuber of Pubg Mobile. @night cloak

onyx cairn
#

Doesn't matter, you won't get it for asking.

heavy vortex
#

I assume you can read.. so please read that paragraph@sullen citrus

storm flumeBOT
#

Use of unauthorized third-party software or methods, @static sky, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

plucky haven
#

Hacker in every single match.. I report each day but nothing happens

night cloak
storm flumeBOT
#

Hello, @plucky haven!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

static sky
#

why it notified me if someone else typed it

#

:/

night cloak
#

@static sky You can change your phone resolution if your phone supports it. That’s it.

static sky
#

@night cloaki got redmi note 9s it should be able to run it very smooth on high settings with high resulutions

night cloak
#

@static sky Does it have a Snapdragon 8xx series chipset?

static sky
#

720g

wraith brook
#

Smooth ultra
Balanced ultra
Hd high @static sky

#

Max for this chip

static sky
#

@wraith brook idc about the settings i care about the resulution

night cloak
#

720G has good central processing power but not so good graphics performance.

vagrant forum
#

If your device settings has the option to change resolution, then you can do it, @static sky.

static sky
#

neko where can i find it if i t has

vagrant forum
#

Should be under Display settings

mossy ice
#

UC got deducted from account

storm flumeBOT
#

You can contact the customer service via the game settings, @mossy ice. Refer to subpoint 5.3 in #faq for further instructions.

mossy ice
#

I have contacted but they did support well

night cloak
#

Only they could help you with that.

mossy ice
#

but how can UC got Deducted from account almost 400 UC cas got deducted

night cloak
#

You can contact the customer service via the game settings, @mossy ice. Refer to subpoint 5.3 in #faq for further instructions.

jovial crypt
#

Any updates on the ping issues??

rich dust
#

My facebook and Instagram account got hacked and the hacker was able to acces my PUBG account.

Moreover he is using some unknown third party apps so that my account should be banned permanently

I'm currently logging in with e-mail and I don't know how this guy is getting in my account.

Please help I've spent my money and my time in this account and I don't want alll of it to ho away.

I believe that the hacker has linked it's twitter account and logging into my account

I've already placed a request to unlink my facebook account (which is disabled right now)

How can I unlink twitter now?

That hacker has changed the avayar to social network (twitter mostly)

And is using UC and silver frags.

storm flumeBOT
#

You can contact the customer service via the game settings, @rich dust. Refer to subpoint 5.3 in #faq for further instructions.

rich dust
#

No the customer service never responds. I'm trying it since yesterday. May be they will after my account will be completed hacked.

night cloak
#

@rich dust They do. It just takes some time. Have patience.

#

Meanwhile try your best to recover your compromised social media accounts!

brave wolf
#

@night cloak what about my G90T?

#

Can will get 90 FPS in update?my 90 Hz screen.

hidden slate
#

@night cloak Any updates on the ping issues??

night cloak
#

@brave wolf G90T is not likely to get 90FPS. There are a lot of devices from 2017 having 120hz display won’t get it either. Only the phones with chipsets that is capable.

#

@hidden slate I’m not aware of any ping issue. Is there an ongoing issue?

neon sleet
#

I have video full hacker where can I send it??

hidden slate
#

@night cloak yes sir..the ping gets fluctuated every time for last 2-3 weeks

night cloak
lean cloak
#

my account got 10 years ban using jailbroken iphone, and support not answering my tickets?

night cloak
#

@hidden slate The best suggestion I can give you for ping issue is, go to Facebook and search for PUBG MOBILE YourCountryName and join the group. Ask there if anyone is getting good ping in the game. If they are, just ask them what they are doing to achieve that.

polar marshBOT
#

@lean cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jovial bluff
onyx cairn
#

Just uninstall and redownload again, @jovial bluff.

humble flax
#

Can someone explain how is the higher than usual ping problem is happening?

polar marshBOT
#

@modest isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

silver pawn
#

L

wraith brook
#

@true flare ??

#

@silver pawn Any issues ?

humble flax
#

How does this higher than usual ping problem happen?

night cloak
#

@true flare we dont do that here.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @humble flax:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

true flare
#

@night cloak ok 😭

exotic bluff
#

I'm having ping issues

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @exotic bluff:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

exotic bluff
#

And will have ROG 2 have 90fps support? Snapdragon 855+, same as OnePlus 7T series

night cloak
#

It will in the future.

drowsy ocean
#

Why there is too much bugs in gameloop emulator?

storm flumeBOT
warm pilot
#

if a gold tier guy plays bonus challenge does he get gold lobby?

night cloak
#

@warm pilot If solo, yeah.

warm pilot
#

oh

#

for tdm?

night cloak
#

There’s also easy, medium and hard tier.

warm pilot
#

yea 1 ticket 2 and 3

night cloak
#

For TDM, it depends on each individual teammates tier.

warm pilot
#

oh

#

so if i get 3 conquerer by mistake then enemies wld be like of the same level right?

gritty glade
night cloak
#

If one of your teammates is conqueror and others not, you will get opponents with random tiers, @warm pilot.

#

@gritty glade You probably got an item from the Golden Pharaoh X-suit section. Check your inventory.

warm pilot
#

@gritty glade u wld get each 6th item from the pharoah section if i am not wrong.... it may be the coin or the set itself

wraith brook
#

You got mythic emote

warm pilot
#

well u have the emote of the pharoah don't u?

gritty glade
#

@gritty glade You probably got an item from the Golden Pharaoh X-suit section. Check your inventory.
@night cloak

But i am Expecting it's Pharroh suit i get?

OMG, my uc waste buddy

warm pilot
#

no lmao

#

if u were thinking that

#

then why wld you tubers spend like 1 lakh uc

#

😂

gritty glade
#

But It's Written there,

wraith brook
#

You could have asked that earlier pubgm_hidethepain

heavy vortex
#

please move to discussion channels

night cloak
#

@gritty glade It clearly says something from the Pharaoh prize pool. There are about 9 items in the prize pool. You got the Immortal Will item.

warm pilot
#

u must see the PRIZE POOL written in the end of the sentence too @gritty glade

#

ok... am going now bye

#

ty for the help hope

night cloak
#

No u

sick shale
gritty glade
#

Ok I want again 600 UC opening,

Then it's again Guaranteed I get some Pharroh items?

#

You get a granuateed item from the selected section
@sick shale

I selected the first one

warm pilot
#

yea every 6th time if u select the first one

tough orchid
#

@gritty glade bro i need UC bro

night cloak
#

You get 1 luck from each draw. You get 1 item from the selected section after every 6 draws.

urban cloak
#

Will u fix the high ping issue or not...its 19days gone continue high ping 180+

sick shale
tough orchid
#

Anyone offer uc for me please

night cloak
tough orchid
#

Any tournament for uc

night cloak
gritty glade
night cloak
#

@flat spade You cannot delete pubgm account.

#

Why Paytm option removed from midasbuy.com?
@gritty glade Please ask midasbuy customer support.

gritty glade
heavy vortex
#

From this whole set. Any one

gritty glade
#

From this whole set.
@heavy vortex
Ohh. Then UC spend is Useless.

left jolt
#

@night cloak you mean the option to delete your pubgm account isn't available to everyone?

night cloak
#

No. There are 10 items in the Ra Set prize pool.

sick shale
#

@night cloak you can report them via spectate

warped parcel
#

Do they actually check #old or the survey we submit for high ping? Because I don't see any difference whatsoever.

sick shale
#

There's an option to report teamers

night cloak
#

@sick shale i am reported

#

@left jolt It is not available to anyone except for people in the GDPR countries.

vagrant forum
#

They do, @warped parcel.

left jolt
#

Ah just as I thought.

serene meteor
#

Need help for PMBC matches @night cloak

night cloak
#

@serene meteor Please ask your local tournament organisers.

warped parcel
celest shadow
#

Kindly refer to the pinned messages of this channel regarding PMBC, @serene meteor.

serene meteor
#

@night cloak idk who is local organiser

#

@celest shadow there is nothing helpful for me

night cloak
#

Read the message from Piston.

vagrant forum
celest shadow
#

If you have any queries regarding PMBC, feel free to post it in the official Facebook groups.

vagrant forum
#

@frigid comet?

frigid comet
#

@vagrant forum !

vagrant forum
#

Can you explain what you just said?

serene meteor
#

I posted bt still in confusion cz in the rule book there is nothing about what i want to kno @celest shadow @night cloak

onyx cairn
#

Suspicious teams have been disqualified today and others may follow as all investigations are still work in progress. Thank you for bringing our attention to this case. @frigid comet

frigid comet
#

@onyx cairn thanks you for kicking all hackers on pmco

night cloak
#

@serene meteor A community moderator will guide you if you tell them your concern. There’s nothing we can do here in the international server.

left jolt
#

Contact in game customer service, only they can help you with that. Please refer to subpoint 5.3 in #faq. @misty dagger

spring zephyr
#

You can't unlink your Email.

agile magnet
#

Is this conceded red as a complaint

spring zephyr
#

@misty dagger Unfortunately, there is no way to unlink your Email at this moment.

#

@agile magnet That's some real bad luck pubgm_hidethepain. Feel free to give your feedbacks in #old.

agile magnet
#

@spring zephyr thank you...just wanted a ghillie suit....hard luck

night cloak
#

person at no 1 in my squad have voice glitch i can not hear it properly but my other teammate can hear him

scenic warren
#

Hello
How can I get PUBGM PARNTER Tilte

vagrant forum
#

@scenic warren The "PUBG Partner" title is not something one can apply for. The PUBG MOBILE community team decides which moderators and content creators are eligible for this title after their continuous contribution to the community. We do not give it to players who ask for it.

faint swift
#

My pubg account got hacked and someone linked his social media account to my pubg id. Is their any way to unlink that social media account

chrome ledge
#

Omg

vagrant forum
#

You will need to contact the in-game customer support for that, @faint swift.

night cloak
#

@vagrant forum help me

vagrant forum
#

Report the issue in #old, @night cloak.

faint swift
#

Game in not starting. . When i open the game it says you have been login some where else. That hacker has opened my account. . So I'm not able to ppen my pubg account

vagrant forum
#

I saw another person reporting that issue, @misty dagger. Please report it in #old so that the issue can be looked into.

#

@faint swift, you can contact the customer support through the login screen as well. Click on the button the says "Help".

scenic warren
#

@vagrant forum
Why is none of the Arabic streamrs doesn't have the title?
Even there 3 arabic streamrs that has over 7mil subscribers

#

And they have very good content and getting millions of views

vagrant forum
#

As I said, the Community Team decides which content creators are eligible for it.

sick shale
#

You can ask in MENA server for more information

scenic warren
#

Oh

storm flumeBOT
#

Hello, @verbal snow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

scenic warren
#

If the account got sold does the title go with it?
Because I know someone selling a account with that title

vagrant forum
#

Selling accounts is against the terms of service of the game, hence, it will be banned.

polar marshBOT
#

@misty scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

simple epoch
#

Hello i need help

narrow fulcrum
#

@simple epoch uninstall the facebook app,login, then install it again

simple epoch
#

@narrow fulcrum will it work?

night cloak
#

@simple epoch put ur phone on charger

simple epoch
#

@night cloak I did

#

@spring zephyr @vagrant forum @night cloak help me please

spring zephyr
#

Uninstall the Facebook app and try to log-in.

night cloak
#

@simple epoch uninstall the Facebook app and clean the history of chrome or your browser then log in

narrow fulcrum
#

@simple epoch yes

storm flumeBOT
#

Hello, @lethal sierra!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

simple epoch
#

@spring zephyr Ok let me try

marsh forum
#

My account was stolen The person who stole logged into my Facebook account and closed I cannot access my account I deposited 60000 dollars in the account please help <@&639889499718942720>

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @marsh forum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

marsh forum
#

@storm flume no

spring zephyr
marsh forum
#

@spring zephyr My account was stolen The person who stole logged into my Facebook account and closed I cannot access my account I deposited 60000 dollars in the account please help?

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @marsh forum. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

marsh forum
#

@spring zephyr Facebook account of the player was closed, my account was connected to only one facebook

night cloak
#

Why can’t someone who play kr version to join clan from global version?

spring zephyr
marsh forum
#

@spring zephyr I did not understand because you are Azerbaijani, can you please explain well?

spring zephyr
#

You will need to recover your social media account.

marsh forum
#

@spring zephyr closed I wrote to support on facebook do not open an account in-game support, do you help?

spring zephyr
#

You will need to recover your social media account.
That's the only way.

marsh forum
#

@spring zephyr Facebook does not open my facebook account, which was closed in the new update.

#

@spring zephyr I asked for support from Facebook, they did not even return, 10 days have passed, the guy removes the connection, what should I do?

spring zephyr
#

That's your only option. You will need to recover your social media account.

marsh forum
#

@spring zephyr Even if I got rid of it, 10 days have passed, the guy even disconnected my account from facebook

storm flumeBOT
#

You can contact the customer service via the game settings, @marsh forum. Refer to subpoint 5.3 in #faq for further instructions.

marsh forum
#

@spring zephyr why there is no interest in stolen accounts like other games

dusk snow
#

For the 4th time

#

Without any reason

#

As usual pubg sucks

simple epoch
#

@spring zephyr i even uninstalled fb and then installed and tried it but same

marsh forum
#

@simple epoch I was like that too but I did

dusk snow
#

Pubg sucks

#

Nobody can help

#

My account come under observation without any reason for the 4th time

onyx cairn
#

For certain reasons.

dusk snow
#

What Reasons?

#

Can you explain

#

If a person Didn't cheat aur didn't do anything suspicious so why thee hell I am getting thiss

onyx cairn
#

Cheating, playing with cheaters, using third party tools, ...

simple epoch
#

@onyx cairn can you helo me?

onyx cairn
#

Let me check your issue, @simple epoch

unborn fulcrum
#

How to unlink login via mail?

vagrant forum
#

You cannot do that as of now, @unborn fulcrum.

dusk snow
#

I have not done anything wrong but still I am getting this

#

Waste of time here only

simple epoch
#

@vagrant forum see my issue. I need help

unborn fulcrum
#

Someone linked their email to my account and now he is accessing my account and wasting all of my uc when ever i recharge what i am supposed to do?

dusk snow
#

I have been asking for help past 3 weeks

#

I have invested so much money in this game

vagrant forum
#

Can you check if PUBG Mobile has access to your facebook? Go over to facebook account settings, scroll down to security settings and click on 'Apps and websites', @simple epoch.

#

@unborn fulcrum, contact the in-game customs support.

unborn fulcrum
#

OK bro

weary gale
#

@w00zie

marsh forum
#

@vagrant forum @ItzAdiTya My account was stolen The person who stole logged into my Facebook account and closed I cannot access my account I deposited 60000 dollars in the account please help?

onyx cairn
#

Oh, Neko was faster. He will help you further.

weary gale
#

@mortal patrol

simple epoch
#

@vagrant forum I cannot see pubg mobile there, there is no active app

vagrant forum
#

Check if it's under the Expired section, @simple epoch.

marsh forum
#

@simple epoch I can help you

#

@weary gale buyrun

weary gale
#

Türk var sonunda

marsh forum
#

@weary gale ne sorunu var

spring zephyr
#

English please.

vagrant forum
#

@marsh forum, I suppose Aditya already told you that we cannot help you with account related issues. If you cannot recover the account then even the in-game support won't be able to help.

marsh forum
#

@vagrant forum 10 days have passed, the man deleted the connection from facebook facebook closed so I asked for facebook support, there was not even a minister

simple epoch
#

There is nothing

#

There is no pubg mobile in removed either

marsh forum
#

@simple epoch I told you I can help

vagrant forum
#

That is the reason you are unable to log in. Try contacting the facebook customer support.

simple epoch
#

@vagrant forum what should i say to them?

#

How is it possible to remove game from Facebook?

marsh forum
#

@simple epoch In-game may take some time

vagrant forum
#

If it were under Expired then it could be easily renewed, but that isn't the case here. You will need to contact them.

@vagrant forum what should i say to them?
@simple epoch, I'm not exactly sure about that but I suppose that is an issue from the side of Facebook.

simple epoch
#

I don't know what hacker did to my account 😭

vagrant forum
#

I saw another person with a similar issue, I suggested him to do the same. However, he never replied back whether or not he was able to recover it, @simple epoch.

simple epoch
#

@marsh forum I don't need your help sir

sand path
#

By getting his login details?@marsh forum

simple epoch
#

@vagrant forum Ok thank you. I'm going to contact fb support then

neat marsh
storm flumeBOT
#

You can contact the customer service via the game settings, @neat marsh. Refer to subpoint 5.3 in #faq for further instructions.

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @night cloak:

:white_small_square: http://bit.ly/37Lgfbm

polar marshBOT
#

@onyx plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

runic stirrup
#

hello i need help someone login to my pubg account and he take uc everyday i changed the password and i havee all apps linked but he still login in how i cant to log out from his device ?

storm flumeBOT
#

You can contact the customer service via the game settings, @runic stirrup. Refer to subpoint 5.3 in #faq for further instructions.

remote ore
#

hi pubg mobile

#

i have big problem please i want help

frigid maple
#

Somebody hacked my account through my mail. How do i get it back?

tepid stratus
#

@frigid maple you still have access of your account?

frigid maple
#

I have bought RP every season

night cloak
#

Please state your issue @remote ore

#

@frigid maple for account related issues contact in game support you can refer to #faq subpoint 5.3 for further instruction.

runic stirrup
#

guys someone was playing on my account he was login by facebook and i change the password but he still login in because he didnt logout on my account how to fix it ?

night cloak
#

You can contact the customer service via the game settings, @runic stirrup. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume

#

Also contact Facebook support if he still has access to your account. You can refer to #faq subpoint 2.8 for there customer support.

runic stirrup
#

no i change the facebook password but he didnt logout from my pubg account if he logout he cant login

night cloak
#

@vestal viper please do not use the @ moderator role in #old it’s used for emergencies such as a server raid.

#

You can contact the customer service via the game settings, @runic stirrup. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume

#

Then refer to this message ^^

lethal sierra
vestal viper
#

@night cloak how come I will get help, your support team is like ded

night cloak
#

Moderators are not PUBGM staff they’re discord staff to moderate the discord server. You’ve been answered in #old.

#

@lethal sierra couldn’t tell you pictures don’t show proof of hacking.

regal quartz
#

So we can’t even report people right now?

night cloak
#

@main lily please move else where this is not the server for that.

#

@regal quartz report them for?

regal quartz
#

Teaming up with the enemy

night cloak
#

@normal fulcrum ^^

left jolt
#

Teaming up with the enemy
@regal quartz please report them by using the built-in report system.

night cloak
#

Report them via in game.

polar marshBOT
#

@regal quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shy mist
#

When does current reports result arrive?

normal fulcrum
#

@main lily Do not spam or it will lead to mute

night cloak
dusk snow
#

Pubg official suck

night cloak
#

It’ll open when the current reports have been processed there’s no set date.

dusk snow
#

Sucks

night cloak
#

@dusk snow feedback is welcomed in #old 👍

dusk snow
#

Can't help always

night cloak
normal fulcrum
#

@shy mist This is PUBG MOBILE server so stick to that

storm flumeBOT
#

Use of unauthorized third-party software or methods, @remote ore, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

polar marshBOT
#

@remote ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm smelt
#

Whenever I try to turn on my mic it just says Please wait and it never works

#

Can anyone help me

#

I’ve deleted the game and redownloaded to see if that was the issue but it still doesn’t work

normal fulcrum
#

@warm smelt Make sure proper permissions are given

warm smelt
#

I have

#

It stopped working all of a sudden

normal fulcrum
#

Device?

warm smelt
#

iPhone 6s

normal fulcrum
#

You can post the bug in #old along with a clip as proof. That will help to fix it faster

warm smelt
#

Alright

normal fulcrum
#

Make sure to enter the details properly and attach the clip in same message @warm smelt

warm smelt
#

What details would I need to send?

tall pecan
#

What are the magic words to get a human within 3 months time on ingame support?

night cloak
#

@warm smelt
Device
Internet connection used
Server and region you play
Player ID
Then your issue

#

@tall pecan what’s your issue.

tall pecan
#

Im just curious how to get a reply because pubg staff just copy/paste the same use ingame support we would love to help messages on all social media and everybody knows that is just a waste of time.

night cloak
#

It depends on your issue.

warm smelt
#

Idk why but I can’t enable permissions for discord it stopped working at the same time as when my pubg mic issue did

night cloak
#

What permissions ?

warm smelt
#

To send pictures or anything

night cloak
#

@warm smelt in what channel are you trying to send pictures ?

warm smelt
#

It says grant permission then it says undefined undefined

night cloak
#

You didn’t see that.

warm smelt
#

tryna send a video to #old

night cloak
#

How long is the video ?

warm smelt
#

17secs

night cloak
#

Needs to be under 100mb.

warm smelt
#

but it isn’t the video which is the problem

#

It’s the discord itself

night cloak
#

The file will be to big then.

#

I can send videos etc there.

#

@tall pecan upload the video to YouTube then attach the link in #old.

#

Translation team ?

warm smelt
#

But when I click it there’s nothing for me to enable permissions

night cloak
#

Seems like your device is packing a sook try taking it into your provider.

warm smelt
#

Here’s the video where I can’t turn my mic on

night cloak
#

You can post the bug in #old along with a clip as proof. That will help to fix it faster
@normal fulcrum

normal fulcrum
#

It says grant permission then it says undefined undefined
@warm smelt You're devices system issue. Jailbreak?

warm smelt
#

Nope

normal fulcrum
#

The issue you're referring to @warm smelt is system issue. Best to get it checked at a service center

warm smelt
#

It’s been working fine but only today it’s been like this

normal fulcrum
#

System issie can occur any point of time @warm smelt

warm smelt
#

Nvm it’s working now