#questions

1 messages · Page 989 of 1

vagrant forum
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Can you just state your issue, @clear spade?

timid sinew
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I checked all are same but when i controlling recoil the scope goes automatically up little bit

night cloak
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Becoz this update is gonna be huge and awesome

vagrant forum
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No info, @night cloak.

night cloak
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Ok

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How to fix it

celest shadow
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You have been answered yesterday, @night cloak. The only solution you have is contacting the customer service. I know the customer service might not be as intuitive, but you don't have any other option. Once you reach the customer service, the FAQ bot will ask you some questions. Select the correct choices so that the bot can redirect you to the proper customer service representative. The support will request you some information to prove that you own the account. Once you submit the necessary answers and files, you will just need to wait.

night cloak
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I just contacted customer care

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@celest shadow form three days my account not working

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I will lost my rp u will give rp@celest shadow

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Contact in game support is all you can do, in the future make sure you keep your account safe so this doesn’t not happen again. Please stop repeating yourself here as we can only guide you to the place you need to be.

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Ok but when this bug will fix 😭

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There is no information regarding the of when it’ll be fixed, please have patience. But the next major update should fix it.

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@viasy I will lost my rp

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Why is pubg taking accounts like this

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😡

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
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@night cloak please watch your language.

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Next time you say that word it’ll be reported.

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@night cloak why his account is logged in with some other device?
Is this pubg mistake or his?

wraith brook
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@night cloak Stop spamming here

night cloak
#

@Viasy why his account is logged in with some other device?
Is this pubg mistake or his?
?

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@night cloak that’s hard to tell as it’s a bug but I’d say he clicked on something and his details were shared to a hacker and they’ve gained access.

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@night cloak oh

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That mainly what the case is he could’ve just been unlucky.

wraith brook
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It can be a mistake of any of them

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Most probably him

night cloak
#

Pls god
Save me my account is very precious
Pls pubg don't let it happen with others and me😭

vagrant forum
#

As long as you do not fall for phishing links your account will be safe, @night cloak.

night cloak
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Guys

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But are their phishing links in pubg mobile also?
Or he visited some site for free UC😂 and gave them details

wraith brook
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Fake sites are the reason

night cloak
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Can know when will fix bug

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There are many fake sites like midasbuy

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There is no information regarding the of when it’ll be fixed, please have patience. But the next major update should fix it.
@night cloak

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They offer upgradable skin for 500-600 rs 😂 and some UC for free

vagrant forum
#

Be advised that your account safety is your own responsibility, the discord staff cannot help you with that. Only the in-game customer service deals with account related issues. They might take time to respond but that is your only hope.

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As for that issue, it should get fixed in the next update.

night cloak
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@night cloak ^

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@vagrant forum yup I will do my best not to visit any phishing site and I think my account will be saved

wraith brook
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This type of Issue is faced by a lot of players . Main reasons can be :
• You clicked a phishing link like free UC , free skin etc . Your account details will reach them when you click .
• Some authorized person gained access to one of your connected social media platforms .
• It can be a issue of pubgm (most likely not)
In that case you need to wait for a update OR contact customer service from in game

maiden pecan
#

Is their anyway i can dismantle the star stones... i have too many

harsh quest
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I think you have so much money 😢

celest shadow
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That is not possible, @maiden pecan. You may save it for the next X-Suit.

harsh quest
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I dont have much money

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Just buy royale pass 😢😢

maiden pecan
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@celest shadow thats such a bumerrrr

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Thanks bro

celest shadow
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You are welcome.

harsh quest
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@maiden pecan how can you buy that??

maiden pecan
#

Using money

wraith brook
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@harsh quest Move to a discussion channel if you don't have any issue

harsh quest
#

@wraith brook ok

night cloak
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Guys one guy he login my account

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Need

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My account is hacked

storm flumeBOT
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You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
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Bro@celest shadow

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What's the point of accuracy in statistics when your prefires and accident shots count? :/

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He login 2 hour ago @wraith brook

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Contact in game Customer service for account related issues.

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@night cloak you’ve been told what to do stop coming back here for the same reason, giving us more information helps no one in anyway please do as you’ve been asked and wait patiently.

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Guys there is update check it at play store

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@night cloak now there is update in Google Play

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It is to optimize the game

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185 mb

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yep

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The next major update will fix it.

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That’s a small update for what rock said.

celest shadow
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Wrong channel cutie, @mystic dagger.

mystic dagger
#

Oops

night cloak
celest shadow
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Haha, cute.

night cloak
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@celest shadow is there any update today?

celest shadow
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No, there shouldn't be, @night cloak.

mystic dagger
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Sorry I misread the channel names, thanks @night cloak and @celest shadow.

night cloak
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It's totally fine, mistakes do happen to all.

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@celest shadow yep

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@celest shadow okay previous messages Indicated an update in play store

celest shadow
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It should be an update for the Indian Play Store that some did not get for some optimisation for Ancient Secret mode and some bug fixes, @night cloak.

clear spade
#

ANY MODS & ADMIN who can Take reports of Cheaters

storm flumeBOT
#

Hello, @clear spade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
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@celest shadow Ah, I see.. the old update which came weeks ago. Okay thanks 😊

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@night cloak can make viodo no this

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@night cloak can you please move channels and stop disturbing others for no reason.

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Bro only ask him

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@night cloak

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@night cloak see this any login in my account

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You need to wait for a future update,@night cloak make sure no third party has access to your account and download the game from official stores. and contact in game customer service for further.

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@night cloak if you can't login wait for the update or try contacting the in game customer service in login page.

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I just do it
10

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huh

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But I guess they will say the same to wait for the update

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But when

storm flumeBOT
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We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

wraith brook
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@night cloak You have been answered multiple times now . Avoid asking again and again please

night cloak
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Ok

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@night cloak most probably 1.0 update and release date I can't say now.. if I know I can't disclose it 😅

wraith brook
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Soon

night cloak
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Yes coming soon ❤️

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@night cloak btw is the cc role available in our region?

wraith brook
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cc ??

night cloak
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@wraith brook content creator

wraith brook
#

Oh

night cloak
#

You may contact the regional server, the chance of getting will be higher in there.

wraith brook
#

Join pubgm India

night cloak
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@night cloak what bout this one?

wraith brook
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Link there

night cloak
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🤔 .

storm flumeBOT
#

Please refer to subpoint 6.1 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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@wraith brook yea they are not recruiting any new CC's

wraith brook
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cc needs recruiting confused_duck

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Oh

night cloak
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@night cloak it seems I've already applied it 🤣 but then again someone said it's not available for our region.

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Region

wraith brook
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India

night cloak
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@wraith brook I mean we need to apply right.. so they closed the application form.

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It's mostly for the EU & NA.

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🥺🥺🥺

elfin canopy
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@neat kite Factor reset your device and then update it to latest software version available.

wraith brook
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Backup first

crimson stag
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Are the classic crates rigged ? Cause I don't get anything apart from the silver frags!!!!!!!

limpid socket
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it is all based on luck.

night cloak
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No it’s all luck based @crimson stag

wraith brook
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You unlucky @crimson stag SadBrokenHeart

crimson stag
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:/

main crest
#

I want to test pubg mobile beta program, please provide me link.

wraith brook
#

@lilac wave Will be considered as spam

crimson stag
#

Then why do they have the percentage

wraith brook
#

@main crest Scroll up in #news

crimson stag
#

Of getting things ? When we actually don't

lilac wave
#

Um whut

crimson stag
#

Why is it that KR VERSION is so easy to get rewards than the global version?

main crest
#

I want to test pubg mobile beta program, please provide me link.

night cloak
wraith brook
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My message is ignored ☹️

night cloak
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Move to a discussion channel if you dont need any assistance,@lilac wave.

crimson stag
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Why is it that KR VERSION is so easy to get rewards than the global version?
@crimson stag

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?

spring zephyr
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¯_(ツ)_/¯

queen flicker
#

Can anyone help with a PUBG problem

night cloak
#

Please state your issue @queen flicker

polar marshBOT
#

@queen flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

subtle stump
#

There is a dude using hack and live streaming it, where do I send link?

limpid socket
sick shale
#

@subtle stump youtube?

subtle stump
#

Facebook

vagrant forum
#

Report him on facebook.

celest shadow
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Avoid using the word "ban" so you don't get automatically muted.

subtle stump
#

Ok

stuck wigeon
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@vagrant forum i contacted customer support but bots are replying everytime so i cant get a good solution to that issue. I have unlinked my hacked facebook but now there is no option of unlinking the email that he has logged through.

night cloak
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@stuck wigeon same with me

subtle stump
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What’s the point if I report him on Facebook if he’s not gonna get ba.... in game

night cloak
vagrant forum
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Only the in-game customer service can help you with that.

wraith brook
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@subtle stump His fb account will be investigated

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If you report it on FB only

night cloak
thick bison
#

How to get to emulator support

storm flumeBOT
timber dust
#

Fire button stopped firing a lot of time in TDMs. With 80ms which don't happen with enemies pubgm_hidethepain

vagrant forum
void obsidian
#

@vagrant forum from last week ASIA server ping always 120 to 180ms. Also I don't have network issue.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @void obsidian:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

This bug can fix. With vpn

alpine brook
#

I've a question regarding PMBC.
One squad is in Crown Tier, Another Squad is in Platinum Tier.
Will both of them get same points in in-game qualifier match?
Chicken = 15, Kill 1 = Point 1
Any difference because of tier?

void obsidian
#

@night cloak ping bug?

night cloak
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Nope @void obsidian

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How is redmi device

vagrant forum
#

You were answered multiple times regarding that, @night cloak. Stop repeating the same question again and again.

night cloak
#

We do not recommend using any third party apps @night cloak you’ve been told what needs to be done and asked to stop repeating yourself we can’t make it any more clear.

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No because friends id work now but my not

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@night cloak please move.

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

alpine brook
#

No-one answering me 😦

vagrant forum
#

@alpine brook would be better if you asked that on their Facebook group.

echo bison
#

Plz help me I am a iOS user and my game wa loading and loding. But my internet connection good..

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @echo bison. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

what happened to the ramps in miramar? i'm trying to do the desert tourist mission lol

tidal field
#

Can anyone help

outer pond
#

I have a suggestion, it will be very helpful if you guys add infinite ammo in training ground so that we can practice constantly and don't need to go back to pick up some ammo

night cloak
#

@outer pond #old 👍

tidal field
#

Me and my team registered for the PMBC we alsso hot a confirmation while registered that ur records are stored but we didnt recieve any emails , the matches start today

night cloak
#

@onyx cairn ^?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @tidal field:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

astral nexus
#

is there any way for me to see what the maximum rank is for all the weeks for elite pass? like maybe week 8 by doing all missions etc you'd get to lvl 80 or week 7 you'd get to 68 by doing all missions. is there anywhere that does that?

spring zephyr
#

10x60 = 600 from Daily
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x6 = 360 from the bonus for playing with RP friends
That's 101 levels.
You might've missed some mission/daily missions. Try opening some crates or you can purchase RP when there's discount.

astral nexus
#

oo ok so i gotto do some maths haaa

simple epoch
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Hi is there any separate discord server for Esports?

night cloak
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@spring zephyr it's easy just if we open crates we won't have to do the missions of playing with 3 RP friends

pulsar latch
#

Is pubg server having some issue???

pure sparrow
#

Please pubg i have been playing pubg since season 2 . Please enable liberary mode for all days in pubg mobile. It's my humble request

spring zephyr
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@pure sparrow You can give your feedbacks in the #old channel.

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@pulsar latch It's totally fine for me. AngryCatSip

night cloak
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60X6 ?
Or 60 X 8
For playing with 3 RP friends?
Every week we get 1 mission like that?
So 60 X 8 = 480

simple epoch
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@spring zephyr You ignoring me?

onyx cairn
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No

night cloak
#

@spring zephyr

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Isn't?

spring zephyr
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@simple epoch No, but you can follow the official esports social media channels to stay updated on this aspect of the game.

simple epoch
night cloak
#

@spring zephyr

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60X8 brp

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Bro

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480 tota

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Total

onyx cairn
#

A private server for PMCO players and Esports team. @simple epoch

night cloak
#

That 102 levels

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Without opening single crate

simple epoch
#

@onyx cairn Okay got it. Thanks

night cloak
#

@spring zephyr improve ur maths.

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Me too I am not perfect 😂

spring zephyr
#

That was a copy paste. pubgm_hidethepain

astral nexus
#

@night cloak 60x8 for?

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lmao

night cloak
#

@astral nexus ?

astral nexus
#

the rp stuff

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which 1 is it for

spring zephyr
#

60x8 = 480 from the bonus for playing with RP friends*

night cloak
#

60 RP points extra
As you know there a mission every week in which if u play with 3 RP friends u will get 60 extra points in that particular mission
And this is only one mission per week
So 60X 8

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He wrote 6 by mistake

astral nexus
#

aha ok ty

night cloak
#

Hm

astral nexus
#

do you know if the daily rp and daily missions are correct lol

#

10x60
30x60

night cloak
#

10X61
30X61

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OR
40X61

heavy vortex
#

how about remaining calculations in #pubg-mobile @night cloak @astral nexus

winter crown
#

Any one can help me i have an important message to send it to pubg directly its about hackers

night cloak
#

Ok

#

Sorry

astral nexus
#

lmao

storm flumeBOT
#

Hello, @winter crown!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

winter crown
#

I dont want to report cheaters i have files for them important files about accounts with hacks cannot be banned cause of pubg mistakes also fike about stopping server

astral nexus
#

@heavy vortex ur just a mythic rank not a mod but ok :p

polar marshBOT
#

@hoary onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@winter crown DM me

cloud marsh
pulsar latch
#

🙂🙂 m from india

spring zephyr
#

@cloud marsh Report them to Facebook.

storm flumeBOT
#

Hello, @cloud marsh!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to this channel's pinned messages for further information, @pulsar latch:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

pulsar latch
#

M not from europe 🙂🙂

#

Lol

#

@spring zephyr from yesterday m facing this problem..

spring zephyr
#

Did you used a VPN?

pulsar latch
#

Noo nothing

sullen citrus
#

When will the crew challenge begin @spring zephyr

#

When will the crew challenge begin @celest shadow

spring zephyr
#

@sullen citrus No info about that.

sullen citrus
#

When will the crew challenge begin @woven atlas

night cloak
#

Stop mentioning multiple staffs

sullen citrus
#

Why @spring zephyr

spring zephyr
#

Stop pinging everyone GWlulurdTomStare

night cloak
#

Keep an eye on #news ,@sullen citrus.

pulsar latch
#

Anyone explain my problem please

spring zephyr
#

@sullen citrus No info about that. Keep an eye on official esports pages.

night cloak
sullen citrus
#

Today it is not known how many months while waiting for the crew challenge @night cloak

night cloak
#

Most likely will be on next year.|| Totally my guess||

onyx cairn
#

Crew Challenge always starts after PMCO.

sullen citrus
#

When is the pubg mobile campus championship starting ?? @night cloak

onyx cairn
#

Follow us on twitter for example, you can find all links in #community-news. @sullen citrus

lime viper
#

Hello sir I need a help @onyx cairn

onyx cairn
#

Then it's time to write issue.

lime viper
#

How to play PMBC ?
We don’t have any mail in Game (PMBC2020)

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @lime viper:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

pulsar latch
#

now it stuck in this screen

storm flumeBOT
#

Please refer to subpoint #4.10 in #faq for further information, @pulsar latch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pulsar latch
#

Is this is a poor signal

spring zephyr
#

Try changing your DNS, refer to #faq 4.5

pulsar latch
#

tried

#

now

wraith brook
#

Restart ur router once

pulsar latch
#

tired many times

#

this thing happening second time

#

first time it solved automatically

#

_>

#

no one to solve my problem

spring zephyr
#

Change your DNS to 1.1.1.1

polar marshBOT
#

@grizzled lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

main crest
#

Plss solve pubg glitch

storm flumeBOT
#

Hello, @main crest!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

spring zephyr
storm willow
#

@knotty silo which region?

#

Do you get any error on website ?

knotty silo
#

Middle East

storm willow
knotty silo
#

I tried it dose not go through 😔

#

I have tried to purchase from google play as well and the same error

#

I have tried all methods but nothing seems working

wraith brook
#

Maybe the message is right confused_duck

knotty silo
#

Maybe the message is right confused_duck
@wraith brook im trying to find what is wrong but i can’t even talk to pubge support!

polar marshBOT
#

@serene marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@serene marsh Don't use the word ban

#

It triggered the bot

night cloak
#

He got banned for using thrid party apps

wraith brook
#

No no

#

Above one

vagrant forum
#

We already reviewed that

knotty silo
#

We already reviewed that
@vagrant forum can you review my problem please ? I have posted above im unable to purchase any more UC’s

keen gazelle
#

@knotty silo that happen when u buy a lot

#

It's for security reason

storm willow
#

@knotty silo could you send us the screenshot/ video of Error message In website ?

keen gazelle
#

It go away after a few hours

knotty silo
#

It go away after a few hours
@keen gazelle Its been a week or so now

keen gazelle
#

Hmmm weird

#

In my case it when away automatically

knotty silo
#

@knotty silo could you send us the screenshot/ video of Error message In website ?
@storm willow yes i have screenshots where can i post it ?

storm willow
#

#old @knotty silo along with Char ID, region, server and Explain the issue.

knotty silo
#

#old @knotty silo along with Char ID, region, server and Explain the issue.
@storm willow sure i will do that but can you provide mw with the the link to the website

storm willow
#

@knotty silo

knotty silo
#

I screen shot of the in game error ?

storm willow
#

Purchase via this website @knotty silo

knotty silo
#

Purchase via this website @knotty silo
@storm willow Ok thank you dear

patent thunder
#

In order to change your location, it says it is 60 days. Why does mine say 174 days? @vagrant forum @lime juniper

fading shore
#

Hello

spring zephyr
#

@patent thunder It increases every time you change your region.

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fading shore
#

I want to unlink email PUBG

spring zephyr
#

You can't.

patent thunder
#

@spring zephyr oh ok thanks

fading shore
#

@spring zephyr I mean can’t unlink email?

spring zephyr
#

You can't unlink your linked Email.

patent thunder
#

@spring zephyr I spend my time traveling everywhere then I won't be able to change my location

spring zephyr
#

You will have to wait for the timer to end.

lyric gazelle
#

Please make more ways to earn room cards

pulsar latch
#

If i change DNS then pubg will ban my account???

lyric gazelle
#

it is becoming kind of a necessity

vagrant forum
#

No, @pulsar latch.

pulsar latch
#

Okkk

lyric gazelle
#

and please change the clan points buying time from 10 days to atleast 7 days

vagrant forum
#

@lyric gazelle, you can send your feedbacks/suggestings in #old.

lyric gazelle
#

ok thnx

bright cloud
#

@vagrant forum if in cs a official will reply how much time it takes to take some action

vagrant forum
#

It may take up to 90 days.

night cloak
#

Anyone Please give me PUBG MOBILE LITE Discord Server Link

bright cloud
#

@vagrant forum ok it is to much

vagrant forum
bright cloud
#

@vagrant forum it is guaranteed they will take action in 90 days

vagrant forum
#

Most likely yes.

bright cloud
#

@vagrant forum TQ for answering me

vernal loom
#

Flash dog app legal or illegal

wraith brook
#

@vernal loom Any third party app like it is illegal

#

That modify the game files

vernal loom
#

If I use that my account will ban or not

night cloak
#

🤣

opaque ginkgo
#

@night cloak @vernal loom @upper wolf use #chat for off topic conversation. This is support channel.

upper wolf
#

All my reports are waiting for months and no actions took for real cheaters with so clear proof.@lament blade

polar marshBOT
#

@lament blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

upper wolf
#

@night cloak @vernal loom @upper wolf use #chat for off topic conversation. This is support channel.
@opaque ginkgo it’s a support subject not a chat

night cloak
#

I'm supporting him

#

Wyn

#

Wym

spring zephyr
#

@vernal loom 3rd party apps are not recomended, you will get banned if those apps will change game files.

opaque ginkgo
#

@night cloak you may support him in general!

night cloak
#

This is support wdym @opaque ginkgo

spring zephyr
#

No need to answer people who got banned, they can contact in-game customer service.

night cloak
#

Ok it was relatable for me thats why

upper wolf
#

@spring zephyr and what about me?

#

Are you going to support me?

spring zephyr
#

Can you explain your issue?

opaque ginkgo
#

All my reports are waiting for months and no actions took for real cheaters with so clear proof.
^^@spring zephyr

upper wolf
#

^^@spring zephyr
@opaque ginkgo exactly

storm flumeBOT
#

Hello, @upper wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

upper wolf
#

They are in the top 100 so pubg can’t take any option, it’s easy to say

opaque ginkgo
#

They get thousands of reports in a day and can terminate anyones account without cross check. And this process takes time. @upper wolf

upper wolf
#

They get thousands of reports in a day and can terminate anyones account without cross check. And this process takes time. @upper wolf
@opaque ginkgo if it will take more than 3 months so this ant-cheat team is just a futile and not enough so stop defending

storm willow
#

@upper wolf please feel free to post your suggestions in #old

upper wolf
#

I can’t post now because of slow mode but> @upper wolf please feel free to post your suggestions in #old
@storm willow

opaque ginkgo
#

@upper wolf wait for the timer to end or edit the previous message.

mortal shard
#

@night cloak

#

@night cloak

night cloak
#

Yes @mortal shard ?

mortal shard
#

Not you another person needed assistant so showing him way

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

swift copper
#

Hello sir I'm the manager of a small organization for pubg mobile eSports named ' INS ESPORTS' and i want to authorize my organization, so how can i do that

fierce dock
#

Help me with observation period

swift copper
#

@lime juniper

fierce dock
#

Its coming again and again

bronze tide
night cloak
#

@swift copper please do not ping error wait for a moderator or contributor to answer your question.

fathom osprey
#

I lost my uc

#

😭😭😭

night cloak
#

@bronze tide it says in the message “violating rules”

#

@fathom osprey please contact in game support.

bronze tide
#

Explain what violations

swift copper
#

@night cloak okk sorry but can u plzz give my answer

night cloak
#

@fierce dock please contact in game support.

#

@swift copper I don’t have a answer please wait patiently for someone who does.

swift copper
#

@night cloak okk

fathom osprey
#

@night cloak no reply from support

bronze tide
#

What was it ??????

night cloak
#

@fathom osprey we cannot help with account related issues. You need to wait patiently for them to answer.

#

@bronze tide I couldn’t tell you.

bronze tide
#

Who then this is trash

fierce dock
#

In game support is worst

fading shore
#

Hello

bronze tide
#

And still facing hacker

fierce dock
#

Observation period server is trash

fading shore
#

Help me, I wanna unlinked email PUBG

night cloak
#

We cannot help with account related issues please contact in game support, you can refer to #faq subpoint 5.3 for further instruction.

#

@fading shore currently that’s not possible.

vagrant forum
#

The system automatically identifies players who may be negatively influencing the match. As long as you follow the rules and maintain a fair gaming environment, the safety observation period will be lifted quickly, @fierce dock. For any further queries, please contact the in-game customer support.

fierce dock
#

@vagrant forum but I have done nothing wrong

vagrant forum
#

The Discord staff cannot do anything about that.

fierce dock
#

I just played two matches in duo and then notice appeared

#

In game support is also trash

night cloak
#

Well PUBG be removed from App Store?

#

No information regarding that just yet @night cloak

fierce dock
#

@night cloak yes it should

night cloak
#

@fierce dock please refrain from giving out information that’s not offical yet.

#

Hello can i have the link for reporting player for hacking

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

Thank you very much

mossy sparrow
willow panther
night cloak
#

@mossy sparrow please contact in game support to make sure you have the person on your account remove, them wait patiently for the next major update to fix that error on screen.

#

@willow panther what happens when you load into a game ?

earnest blaze
#

Same

willow panther
#

@night cloak it was showing the error for the ping

#

Buy the ping is normal

night cloak
#

@willow panther just click “ok” and see what your ping is in game. You can see it on the bottom left of your screen.

willow panther
#

Yess bit the is quite normal @night cloak

night cloak
#

You should be okay then just ignore the prompt.

#

Does it show every time you load into a game?

willow panther
#

@night cloak but what's the use of it

#

@night cloak yes

night cloak
#

To be annoying in your case.

#

@vagrant forum is there a way to remove that prompt?

#

Neko will be with you shortly.

willow panther
#

@night cloak ok

neon flume
#

Hello sir ..
Can you help me please
My account has been hacked please help
I cannot access social media accounts
But I can log in via the eMail link platform

The person hacked into my Twitter account and gained access to the game

When I enter the game, the other person kicks me out
To Twitter

I contacted support and provided them with full account information, but no one answered me

I contacted the support many times and it did not work that they did not answer me together knowing that it is from the same account from within the game, and they did not communicate with me. Please solve the problem ....

iD : 5167192580

night cloak
#

@swift copper I’ll dm a mod and try get a answer for you sorry for the wait.

swift copper
#

@night cloak sir is it important to authorize my org from pubg mobile and whats the advantage

willow panther
storm flumeBOT
#

You can contact the customer service via the game settings, @neon flume. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

@neon flume please contact in game support we cannot help with account related issues here inside discord you can refer to #faq subpoint 5.3 for further instruction.

#

@willow panther are you on emulator?

willow panther
#

No

night cloak
#

@willow panther report that second part in #old as well.

willow panther
#

@night cloak I am playing in android bro

night cloak
#

Hello sir I'm the manager of a small organization for pubg mobile eSports named ' INS ESPORTS' and i want to authorize my organization, so how can i do that
@swift copper @celest shadow ?

neon flume
#

You can contact the customer service via the game settings, @neon flume. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume
I contacted them, but now no one answered me

willow panther
#

@night cloak ok I will now it is showing the slow mode so I will giving it at evening

celest shadow
#

What do you mean by authorising your organisation, @swift copper?

night cloak
#

@neon flume please contact in game support we cannot help with account related issues here inside discord you can refer to #faq subpoint 5.3 for further instruction.
@night cloak

#

@willow panther please wait for the slow mode to end then report that error.

willow panther
#

@night cloak okk

neon flume
#

I have not encountered any company this way. You do not answer anyone. I need help

swift copper
#

Means my organization is new eSports and we want to get promoted in eSports and one of my friend said u can authorize ur org from pubg so u can get slots in t1 and many famous tournament thts why

#

@celest shadow

neon flume
#

More than 15 days while I am suffering, I cannot play and no one responds to me

night cloak
#

We cannot help you here @neon flume please understand that we are only community members and have no power just knowledge on where you need to go to deal with your issue. Please refrain from repeating yourself.

celest shadow
#

Kindly contact @onyx cairn for Esports related inquiry, @swift copper. Thank you.

swift copper
#

@celest shadow

#

Okk

neon flume
#

Thank you, but I would like to say that you are a company that does not respect its users. Thank you

swift copper
#

@celest shadow plzz can u help me to contact him

celest shadow
#

You can just tag him here, @swift copper.

swift copper
#

@onyx cairn

#

Hello sir

#

I need ur help

#

@onyx cairn Means my organization is new eSports and we want to get promoted in eSports and one of my friend said u can authorize ur org from pubg so u can get slots in t1 and many famous tournament thts why

floral shoal
#

When is the bonus challenge coming to Australia?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

timid sinew
#

Guys recently i bought iphone 11 for competitive now 90fps come and heard from some leaks that pubg was making something like Vsync for ios ??

onyx cairn
#

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license, @swift copper. Please refer to the pinned messages in this channel for further instructions.

storm willow
#

@timid sinew there is no such information.

timid sinew
#

@storm willow In future is this possible ?

storm willow
#

@timid sinew for any updates check #news or official social media.

steel mantle
#

YT channel reporter quick please

#

Link I mean

storm flumeBOT
#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @EmuPlays#9655:

:white_small_square: http://bit.ly/37Lgfbm

weary fox
#

@spring zephyr How many months pmco will come back

#

@storm willow How many months pmco will come back

storm willow
#

@weary fox will be announced in official Esports Twitter.

weary fox
#

@storm willow how many months pmco coming

storm willow
#

@weary fox R E A D Above message.

onyx cairn
#

Next PMCO will be PMCO 2021 Spring Split.

polar marshBOT
#

@vestal yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

foggy marten
#

Game is not working on fiber wifi why??

#

Always loading screen is shown

barren idol
#

@night cloak character id : 5193997354

polar marshBOT
#

@barren idol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@weary fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pulsar herald
#

I'm facing too much issue in my ping, my WiFi is working fine in everything but In PUBG Mobile it is constantly giving me 250-400ms ping

#

And today we have a tournament

#

@sand path

hard arrow
#

Why I couldn't post any cheater info there

pulsar herald
#

@hard arrow pad to lo Bhai ERROR 403 ka msg

tight kindle
#

Pubg lite server

#

@lime juniper

#

Link

#

@celest shadow

pulsar herald
#

I'm facing too much issue in my ping, my WiFi is working fine in everything but In PUBG Mobile it is constantly giving me 250-400ms ping
@pulsar herald @woven atlas

#

Pubg lite server
@tight kindle Go to Playstore and type PUBG Lite

#

Then download it

celest shadow
#

There is a PUBG MOBILE LITE Discord Server that is managed by the Indian community. Feel free to join the Indian server and ask them there.

discord.gg/pubgm-india, @tight kindle.

pulsar herald
#

I'm facing too much issue in my ping, my WiFi is working fine in everything but In PUBG Mobile it is constantly giving me 250-400ms ping
@pulsar herald @celest shadow

celest shadow
pulsar herald
#

I've submitted it

#

In fact after submitting the survey I'm getting even higher pings @celest shadow

celest shadow
#

The survey is to investigate into the issue, @pulsar herald. Thank you for submitting it, I suggest that you switch to a different network while playing the game.

polar marshBOT
#

@errant pendant:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dire vault
#

Lost 490 uc

#

Help

#

Already contacted the customer service

sand folio
#

Hello

runic stirrup
#

hello support .
i have friend he using hack and when he get ban he back to bronze only he still playing just her rank back to bronze why !

sand folio
#

My Twitter account has been hacked and all information has changed, I can access the account through the Game Center and the hacker has linked the account to the e-mail Please, I need help to recover my account
Id:5175577059

polar marshBOT
#

@rain dust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

livid vapor
#

Unable to receive purchase bonus

#

Pls help

swift copper
#

@onyx cairn bro i want to authorize my eSports team.

livid vapor
#

My id:-5201449212

onyx cairn
#

Could you provide more details, please? @swift copper

swift copper
#

@onyx cairn means what kind of detail

onyx cairn
#

What is your exact plan?

livid vapor
#

Pls help me also

onyx cairn
#

What is your issue? @livid vapor

serene vigil
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @serene vigil. Remember to read through #faq before asking questions in the support channels.

livid vapor
#

I am unable to collect purchase bonus

onyx cairn
#

Which error notification pops up once you tried?

livid vapor
serene vigil
#

I am facing lag and freezing issue in PUBG Mobile

livid vapor
#

See

onyx cairn
#

tap on purchase

livid vapor
#

This is my id: 5201449212

swift copper
#

@onyx cairn my plain is to built a eSports lineup and one of my friend said that if we authorize aur organization with pubg so we can get many competitive t1 slots easily in india

livid vapor
#

Pls check data base

onyx cairn
#

tap on purchase
@livid vapor

#

As mentioned earlier you need to get a license, the link is pinned in this channel. @swift copper

serene vigil
#

How to fix lag and freezing issue in PUBG Mobile

livid vapor
#

Pls check I have purchased more than 120UC

#

From midasbuy

onyx cairn
#

why isn't it whitelisted? Facepalm

heavy vortex
#

only mod and contriGWpinkuSadOtato

livid vapor
#

@onyx cairn that is the problem

#

It is not poping up

serene vigil
#

@livid vapor 5653393701 my id

surreal jackal
#

I bought uc through midasby, but they haven’t arrived in two days, what should I do?

onyx cairn
#

@celest shadow ping issue survey link for @serene vigil please.

surreal jackal
#

Hello

swift copper
#

@onyx cairn sir plzz can u giver that link i can't find out

celest shadow
#

Sure, @onyx cairn.

onyx cairn
#

and the .pin move for @swift copper

serene vigil
#

@surreal jackal 5653393701 my I'd let's play together

onyx cairn
celest shadow
livid vapor
#

@onyx cairn pls solve my problem also

#

@onyx cairn i have purchase more than 120UC like,75+35+8+8.

onyx cairn
#

I am not familiar with midasbuy, maybe by contacting them via help@midasbuy.com could help.

bronze prawn
#

When will character voucher event coming

onyx cairn
bronze prawn
#

No any fix date

onyx cairn
#

There is no fix date, just wait for it.

bronze prawn
#

Ok

polar marshBOT
#

@blazing walrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bronze prawn
#

One more problems pls fix it in india bonus challenge is open late this problem face from 0.19.0

#

Redeem section opening late

livid vapor
#

Use vpn

tawny zenith
#

Please someone tell me is it a "new era" for anti-cheat messures. I cant wair for it. If its not related to cheating, then even pointless to be hyped about.

night cloak
polar marshBOT
#

@rain orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

onyx cairn
#

The usage of VPN services to enter the game is not recommended. You can contact the customer service for further information. @livid vapor

celest shadow
#

@flint gull, do not advertise here. Use #tournaments instead.

fiery valve
#

I did not get my unlinked account back

knotty lava
#

Why is the point system change? I like get -36 point because i died after landing but get a +26 point in Miramar got 14 kills and come 3rd. I'm confused

next quest
fiery valve
#

Help I'have unlinked my account

onyx cairn
#

type .emulatorin #481204134859505684 @next quest and visit the instagram help link given in there.

next quest
#

@the helpful Grandpa my instagram ac got hacked thats why it happend. plz help me to unlink my id

#

plz help

storm willow
#

@next quest Contact Facebook customer support

night cloak
#

Any1 knows what does that massage means?

austere wigeon
#

Please someone tell me is it a "new era" for anti-cheat messures. I cant wair for it. If its not related to cheating, then even pointless to be hyped about.
@tawny zenith 90 fps for all

gilded root
#

Hey

polar marshBOT
#

@gilded root:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

radiant sand
storm flumeBOT
#

Please refer to subpoint 4.11 in #faq for further information, @radiant sand. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

radiant sand
#

anyone help me to fix it

night cloak
#

@radiant sand check #faq 4.11

radiant sand
#

ok

bright cloud
#

My account is hacked nobody is taking. Action

heavy vortex
#

contact in game customer service@bright cloud

bright cloud
#

@heavy vortex already did that

heavy vortex
#

@spring zephyr ^AngryCatSip

spring zephyr
#

@bright cloud Can you still access your PUBGM account?

ocean marsh
#

Hlo bhaiyo

bright cloud
#

@spring zephyr yes hackee linked thier email and mobile no with my account but i can access my social media

spring zephyr
#

@ocean marsh English please.

storm flumeBOT
#

You can contact the customer service via the game settings, @bright cloud. Refer to subpoint 5.3 in #faq for further instructions.

ocean marsh
#

Oi bro

#

Ok

#

Watch and tell me

#

Plzzz sapport us

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @ocean marsh. Remember to read through #faq before asking questions in the support channels.

ocean marsh
#

Ok

hollow hedge
#

told me Network is busy, even though i tried entering the game first time with WiFi then 4G

gritty glade
vagrant forum
#

Find it out on 24th.

gritty glade
#

Find it out on 24th.
@vagrant forum

It's About New Update or New Anti Cheat System?

vagrant forum
#

I'm not allowed to tell that.

gritty glade
#

Ok dear. But i can't wait.

lavish plank
#

Hello everyone ...
my Name is Saym and I am from Germany . We are organizing a PUBG Mobile Tournament and need some help. IS there any Tournament room card ? if there where can i buy ? Thank you in advanced 🙂

vagrant forum
lavish plank
#

thank you 🙂

#

but we are not doing any commerial purpose , we have a community of 50k members and we want to arrange tournament for them .

lost kettle
#

Hello i need help

#

<@&481161015728406538>

opal rock
#

Pubg mobile

wraith brook
#

@lost kettle State ur issue first

#

Before pinging moderator role

lost kettle
#

My account was hacked. And he liked to his email or number of telefone.

night cloak
#

I accidentally used my all my UC, can it be refunded 🥺

wraith brook
#

@lost kettle Can u access your account ?

#

@night cloak No

lost kettle
#

I still have the access. But is there a way to remove that ? Since i dont see any button to remove

fading shore
#

When can I unlinked email from PUBG?

lost kettle
#

I have tweeter loggin. And ios is in removing in 4 days

wraith brook
#

Email can't be Unlinked atm

vagrant forum
#

@night cloak, no.

lost kettle
#

Yeah. He used all my uc. Remove my friend

autumn ivy
#

Why is ping so high in Pakistani servers?

lost kettle
#

Using 25 materials.

vagrant forum
#

@lost kettle contact the ingame customer service.

lost kettle
#

They never be thete

wraith brook
#

@autumn ivy Fill the form in pinned messages

lost kettle
#

I message them for 2 days and 0 answer

wraith brook
#

Wait 1 more day

lost kettle
#

Is there a way to contact the pubg corp

#

The value of my account is over 10 000 usd

wraith brook
#

@lost kettle In game is only way

vagrant forum
#

The in-game customer service is your only option.

wraith brook
#

Contact again

night cloak
#

@wraith brook @vagrant forum but in the RP section it didn't even gave me notice that i dont have enough rp points uc will be used and got directly purchased

lost kettle
#

Okkay

#

Thanks for support

wraith brook
#

Maybe you didn't noticed @night cloak

#

That's not game's fault

night cloak
#

Its game's fault only it used all my uc without giving warning that i dont have enough rp points and uc will be charged if you want to buy

vagrant forum
#

You should be careful while purchasing such stuff, @night cloak. Unfortunately, the UC cannot be refunded.

fathom plover
#

@gritty glade I hope its new anticheat because if not...

wraith brook
#

Its game's fault only it used all my uc without giving warning that i dont have enough rp points and uc will be charged if you want to buy
There is a warning there maybe you didn't saw that suspicious

ocean hamlet
#

Iam egyptian and i didnt receive any events from egypt like my friends

#

I need help please

wraith brook
#

@ocean hamlet Check that your region is not changed in game

ocean hamlet
#

Not found on country selection

#

There is no such option

limpid socket
#

@ocean hamlet can you please provide a screen shot?

ocean hamlet
#

Ok wait

#

Not have this selection already

weak sleet
#

I need help , my pubg account was linked to my facebook account , it was hacked and the hacker linked his twitter acc and email/phone , and now he wont leave my account

#

What should i do

ocean hamlet
#

@limpid socket ?

alpine flower
#

hey guys give me official link to gameloop

#

is it gameloop.fun ?

storm flumeBOT
celest shadow
alpine flower
#

oh ok

storm flumeBOT
#

You can contact the customer service via the game settings, @weak sleet. Refer to subpoint 5.3 in #faq for further instructions.

ocean hamlet
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @ocean hamlet. Remember to read through #faq before asking questions in the support channels.

celest shadow
#

What is your region, @ocean hamlet?

ocean hamlet
#

Egypt

weak sleet
#

@celest shadow only the ingame customer service can help ?

ocean hamlet
#

@celest shadow but i dont have any events from egypt like my friends

vagrant forum
#

Yes, @weak sleet.

celest shadow
#

Change your account passwords and contact customer service, @weak sleet. You can manually unlink the Twitter and wait for 7 days.

#

Feel free to contact the customer service for further assistance, @ocean hamlet.

ocean hamlet
#

@celest shadow how i can contact customer service ?

storm flumeBOT
#

You can contact the customer service via the game settings, @ocean hamlet. Refer to subpoint 5.3 in #faq for further instructions.

weak sleet
#

@celest shadow i’ve already tried , but the hacker keeps logging into the account by twitter and with that the unlinking is canceled , i already talked to the customer support , they told me they had a special team working on it but you know how much time +- ?

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @weak sleet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

weak sleet
#

@celest shadow thanks my friend

celest shadow
#

Contact the customer service and request them to unlink both of the social media account and email that the unauthorised person linked, @weak sleet. Good luck.

ocean hamlet
#

I cant contact customer service

weak sleet
#

@celest shadow i will try, salute ❤️

ocean hamlet
#

Please any one help me

#

???

#

@celest shadow please

#

I cant reach customer service

meager mortar
#

Şu lanet olası sosyal medya hesaplarını nasıl sileceğim

storm flumeBOT
#

Please do not use languages other than English, @meager mortar. Refer to #735483472432594994 for regional communities.

meager mortar
#

Please do not use languages other than English, @Machete 2.0. Refer to #735483472432594994 for regional communities.

celest shadow
#

It is under the in-game settings, @ocean hamlet.

gritty glade
heavy vortex
#

what message is it showing when you press bargain

heavy vortex
#

click on My bargains

#

Invite from there

celest shadow
#

Check "My Bargains" instead, @gritty glade.

winged kite
#

There are too many bugs but i wanted to report a bug which is still in game from season 0.17.0 a Voice Glitch Bug When Player off their mic 2-3 times its glitched not working ,Their voice can't audible by their teammates and they can't listen their teammates, For resolve it they restart the game

night cloak
#

Any update about it

modest ibex
#

@night cloak game center refresh

polar marshBOT
#

@simple zealot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gritty glade
#

Check "My Bargains" instead, @gritty glade.
@celest shadow

Not Working Same Problem since last 3
S4D events.

#

Invite from there

Not Working
@heavy vortex

celest shadow
#

@gritty glade, kindly report that in #old. Make sure you include a detailed description, screenshots or video. Include your region and PUBG MOBILE numeric Identification.

night cloak
#

Where to report things?

#

Am from india and the bonus challange rewards hasn't refreshed for more then 2 months

wraith brook
#

@night cloak Ask that in Indian server

night cloak
#

Oki

polar marshBOT
#

@molten swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Thanks

modest ibex
#

Is there any way to report those who use tencent gaming buddy old ui user( Not gameloop) As they use that because there are no anticheat system

wraith brook
#

Coz it's Emulator related

modest ibex
#

They send mw here lol

wraith brook
#

Wott

#

Who ?

#

@modest ibex Don't use the word ban it triggers the bot

#

@celest shadow Bruh help ^ he muted

modest ibex
#

Thanks my mistake

wraith brook
#

@deft drift Contact Facebook support

modest ibex
#

They said that part is pubgm not emulators stuff

#

Wait its HyiamnoobYT

#

The one who send me here

vagrant forum
#

He sent you here from the Gameloop server, @modest ibex?

dreamy isle
#

Hi there
I want to know how can i unlink my email from my account

wraith brook
#

@dreamy isle EMAIL can't be Unlinked atm

modest ibex
#

Emulator support server

marsh hatch
#

the cheater section has been closed for 13 days

modest ibex
#

Channel

#

I mean

dreamy isle
#

my email got hacked , So what should i do

wraith brook
#

@dreamy isle Contact Customer service in game

tall pecan
#

Cheater section should be called wasting your time section lol. Report feature in game might aswell be removed aswell it's another time stealer nobody looks at those reports. rip

keen iron
#

Hello,
unfortunately I have lost my PUBG Mobile guest account.
In the FAQs under Account>Account Loss, you should contact the support in the app if no social account is linked.

! Unfortunately the chatbot in the app always stops after I entered my email address. So I don't get forward and don't get an answer to my support request.

How can I restore my account or finally contact the support?

wraith brook
#

Contact Customer service in game

night cloak
#

Guys, I have got a problem with pubgm account opening

storm willow
#

@narrow fulcrum your internet issue.. there is no Signal strength ingame.

#

@night cloak explain please

night cloak
#

Whenever I start the game and enter the lobby, I am unable to see anyone of my friends in the friends list

#

Internet connection is all good, checked

storm willow
#

Try repairing the app.

night cloak
#

But that would download the game again!

storm willow
#

Or enter cheer park and exit, see if that helps

night cloak
#

Yeah that's ba great idea

storm willow
#

@night cloak no, just do basic repair

#

ITwill download only few MB

night cloak
#

@storm willow how do we do that sir?

wraith brook
#

Login screen

short imp
#

Hey i am also experiencing the same problem as @night cloak and i have already repaired twice and re-installed the game but it dint work

wraith brook
#

@storm willow It's friend list bug 😑

night cloak
#

Yeah that friend list bug really sucks

wraith brook
#

@short imp @night cloak This bug will be fixed in next update .

night cloak
#

I want it to be fuxed

short imp
#

Okay Thanks

night cloak
#

@wraith brook thank you for clarifying

wraith brook
#

Welcome :)

night cloak
#

And one more problem sir

#

Can I explain?

wraith brook
#

Sure

night cloak
#

Whenever I enter a classic match, I experience a lag while parachuting

#

The map doesn't load up and I keep swimming in map after landing

short imp
#

haha that happens to me sometimes

storm willow
#

Device model?

night cloak
#

Xiaomi redmi 4

#

I think it's really old tho

#

Lol

storm willow
#

Frame drop on older device or unstable internet causes that issue.

night cloak
#

Internet is alright as checked

storm willow
#

upgrade your device.

night cloak
#

You mean buying a new phone sir?

storm willow
#

yes. If your current device is old.

night cloak
#

Alright and one last thing

#

I always go up to 968 ms whenever I am parachuting

#

It gets well after I land but my drop location would have went somewhere😂

#

Anyone help with this?

wraith brook
#

Connection problem

night cloak
#

It can never happen cause my internet connection is 100 Mbps wifi

wraith brook
#

A good device needed I think pubgm_hidethepain

night cloak
#

OHHHH

#

pubgm needs money investment

#

For better fps

#

Is there any update coming in this week?

#

Yeah I wanted to know that?

#

Any bug fixing update?

tall pecan
#

New era on the 24th pubgm_yeheboi
More skins and spins erangel 2.0 and more cheaters is my guess. Comments on the Facebook page are comedy gold 711x pubg loves hackers lol.

kind mortar
#

Prime and prime plus icon is not visible in my account. Any solution?

polar marshBOT
#

@lapis junco:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

kind mortar
#

Wow, if you use gfx tool, you will be banned, but cheaters are openly cheating and but gfx tool users will get bann. Nice, you should make a seperate server for cheaters.

storm flumeBOT
#

Use of unauthorized third-party software or methods, @kind mortar, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

#

Hello, @kind mortar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Hello, @tall pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

alpine flower
#

guys can i create a new acc using email address and not any social media or gmail (for mobile)

#

also can i play with my mobile account on gameloop then back on mobile?

polar marshBOT
#

@tall pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@alpine flower Yes you can do that

alpine flower
#

oh thank you

tribal blaze
#

Anybody having issue with login via twitter? Receive msg server authentic error. How to resolve?

#

Anybody having issue with login via twitter? Receive msg server authentic error. How to resolve?

abstract wyvern
#

help

ebon thorn
#

Quick question. Will there ever be a Caribbean server?? Cause our ping to NA is trash :((

abstract wyvern
#

<@&481161015728406538> does broadcast pharoah message only show when equpping the pharoa set or can it show when its automatically unlocked?

graceful kelp
#

@lime juniper Are you guys gonna do something about hackers? Tired of reporting, there are at least 10 to 15 hackers in each match in Asia. Just tired of these hackers, now hackers are openly using hacks and already played 100s of matches. Seems Security system is dead and ingame reporting system is trash.

limpid socket
#

@abstract wyvern only when the set is equipped.

storm flumeBOT
#

Hello, @graceful kelp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

limpid socket
#

Also don’t ping all the mods at once

woven atlas
#

@abstract wyvern u have to equip the set

abstract wyvern
#

@limpid socket fr?

ebon thorn
#

@graceful kelp bro it makes no sense

limpid socket
#

@abstract wyvern yes.

abstract wyvern
#

thats trash then,

#

i aint upgrading

#

LOL

graceful kelp
#

@spring zephyr Thanks for the reply but when there are 10 to 15 hackers in each and every single game, how is it even possible to report them via URL manually?

abstract wyvern
#

ty

graceful kelp
#

does that make sense?

ebon thorn
#

They say they are dealing with hackers and all they do is release new in app purchases

limpid socket
#

@abstract wyvern do give your input in #old.

abstract wyvern
#

@graceful kelp no point complaining here

#

in-game pubg cs are useless

#

the support system overall for pubg mobile are useless

#

no offence

ebon thorn
#

Pubg is dying

limpid socket
#

Guys, use #chat

graceful kelp
#

Yeah, and their staff is dead as well. 🙂

spring zephyr
#

@graceful kelp Whoever got killed by the cheater will report them.

storm flumeBOT
#

Hello, @abstract wyvern @ebon thorn @graceful kelp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

abstract thicket
#

Even though my wifi us working game is stuck on loading screen any solution????

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

abstract thicket
#

It's is so annoying please help

alpine flower
#

guys can i create a new acc using email address and not any social media or gmail (for mobile)
@alpine flower anyone answer

ebon thorn
#

Hmm

storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @abstract thicket. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

abstract wyvern
#

@woven atlas can u confirm for me u need to equip the pharoah set for it to show broadcast kill message?

#

and how much uc is it overall

bright hinge
#

After 1.0.0 update PUBG MOBILE run in 3gb ram devices

abstract thicket
#

@abstract wyvern yes u need to equip it

abstract wyvern
#

for it to max upgrade

#

@abstract thicket how do u know

abstract thicket
#

I think so it was written

storm flumeBOT
#

Please refer to subpoint 1.4 in #faq for further information, @bright hinge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

abstract wyvern
#

where

#

<@&481161015728406538> can u confirm u need to equip pharoa set for it to show broadcast kill message?

night cloak
#

@abstract wyvern u have to equip the set
You're already answered about that, next time will be a mute for misusing the Moderator mention.

abstract wyvern
#

?

#

u think im joking to ping mods

#

?

night cloak
#

huh

abstract wyvern
#

im asking serious questions

#

and ur giving me amute for it

sand path
#

Yes.

night cloak
#

You have been answered multiple times

abstract wyvern
#

ye

sand path
#

You have to

abstract wyvern
#

i said confirm

#

where is the source of info

#

confirm means x2

#

not 1

#

for your info

#

.....

#

where do i get the information or read from, where it says u need to equip the pharoa set for broadcast kill mssg

#

like a update thread on foru,s

#

or somewhere

celest shadow
#

You must wear the Pharaoh X-Suit to be able to get the kill broadcast (should your X-Suit is upgraded to the required level), @abstract wyvern. You can see this under the X-Suit tab in the game.

vagrant forum
#

Yes.

night cloak
#

Yes

polar marshBOT
#

@grave cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@unique seal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

abstract wyvern
#

ty

#

@celest shadow Now i won't be upgrading the pharaoh set cuz i dont want to equip it every march to usse the kill broazdcast message every match

tall pecan
#

I keep getting muted for nothing aswell lol. Mods on here are wronguns PubgmSmart

celest shadow
#

You are automatically muted here if you use the word "ban", @tall pecan.

tall pecan
#

Well I know that word is nothing more then a myth in pubg so I think be OK lol

abstract wyvern
#

@celest shadow will there be a haloween update consisting of haloween skins from last year or will it be revamped etc, any new upgradable gun skins upcoming?

tribal blaze
#

@abstract wyvern need to have x-suit upgraded to at least level 4 otherwise no kill msg

celest shadow
#

No information on that, @abstract wyvern.

abstract wyvern
#

@tribal blaze u also need to equip it!

tribal blaze
#

Obviously

abstract wyvern
#

ye

#

its stupid

#

thats why i aint wasting

#

money fr it

#

rather just upgrade max another upcoming gun spin event

heavy vortex
#

if your problem is solved please move to discussion channel

abstract wyvern
#

@heavy vortex ??

heavy vortex
abstract wyvern
#

The for letting ME Know

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen iron
#

@wraith brook thatˋs the problem...! I cantˋt reach the support. The Chat bot just stops after asking for my email adress. I donˋt know what to do...

tribal blaze
#

@abstract wyvern About 20000 uc to upgrade to level 4, to upgrade to max you need 70,000 plus more

abstract wyvern
#

@tribal blaze i can upgrade it to max if i wanted

#

but problem is i need to equip the set

#

every match

heavy vortex
abstract wyvern
#

to use the kill broadcast message

#

i prefer equipping another set with the broadcast message

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

abstract wyvern
#

kk

compact iris
#

i want make cheater report but cheater report ootion not opened for me what can i do now????

wraith brook
#

@abstract wyvern Stop now 🙏

sand path
storm flumeBOT
#

Hello, @compact iris!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

abstract wyvern
#

@wraith brook stop what

wraith brook
abstract wyvern
#

?

#

type to me even i can sen a facepalm emoji

#

.....

raw hollow
#

Playing on a different region might put me under safety observation?

vagrant forum
#

No.

raw hollow
#

So why i keep get under safety observation

abstract wyvern
#

<@&481161015728406538> is there any way to get faster ping

vagrant forum
#

Do you use GFX?

raw hollow
#

No

#

I am iphone user

abstract wyvern
#

like any strategies other than clearing storage space etc

storm flumeBOT
#

dynoSuccess Zeke#7213 was muted | misusing mod role mention

celest shadow
#

Please stop using the Moderator mention, @abstract wyvern. Use it for emergencies only, you have been warned regarding this.

livid vapor
storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @abstract wyvern. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

raw hollow
#

?

sand path
#

@livid vapor ask in the Indian server.

livid vapor
#

Where is indian server?

celest shadow
keen iron
#

@livid vapor I have the same problem. I have been waiting for many days!

raw hollow
#

I need help why i keep get under safety observation over and over that's my 4th time. I am not breaking any rules

livid vapor
#

Thanks for support

raw hollow
#

???

vagrant forum
#

You are put under the safety observation period if your account activity is suspicious, @raw hollow. There's nothing we can help you with on that matter. If you are using any third party softwares then I recommend you to uninstall those. Or if you have teamed up with cheaters in the past, do not do it again. For any further questions you may contact the in-game customer support.

raw hollow
#

I am not!!

wraith brook
#

Reinstall from official store

raw hollow
#

I did bro

#

I played on another phone

narrow fulcrum
#

Bunny

#

Is beta still la thing?

raw hollow
#

Same problem

narrow fulcrum
#

@wraith brook

wraith brook
#

Yes it is

night cloak
#

Nothing we can do about that in here, @raw hollow.

raw hollow
#

@vagrant forum I tried to contact in game customer service but they ended the chat up!

wraith brook
#

@narrow fulcrum Want to play beta ? Find the link in #news

raw hollow
#

What should i do then?

night cloak
#

Keep trying contacting them, @raw hollow.

raw hollow
#

Tell me how

#

And i will

#

Cuz I tried too many times

storm flumeBOT
#

You can contact the customer service via the game settings, @raw hollow. Refer to subpoint 5.3 in #faq for further instructions.

raw hollow
#

And they keep ending the conversation

weak vault
#

i ulinked my old fb account and now i created new fb account and i linked now in that account i dont have friends but iam having some fb people in my game pls help me #questions

spring zephyr
#

@raw hollow Contact them again. Try explaining your issue in a better way.

weak vault
#

help me pls

raw hollow
#

I did bro i get the same results every time which is ending up the conversation

weak vault
#

can any one help me pls

spring zephyr
#

@weak vault Can you explain your issue in detail?

weak vault
#

@spring zephyr last week i unlinked my facebook account from my game and now i created new fb account i linked with my game in new acc thare is no friends but iam in game tare is showing facebook friends pls help meee bro

wraith brook
#

Your in game friends will still be there

#

Whom you added in game

weak vault
#

@spring zephyr pls help me brooo

spring zephyr
#

Can you share a screenshot of your Facebook friends page in-game

weak vault
#

ok

#

1 minute

spring zephyr
weak vault
#

ok

#

See this

spring zephyr
#

Are you sure that the new FB account doesn't have friends in it?

weak vault
spring zephyr
#

@weak vault Seems like a bug, please do report it 👇

storm flumeBOT
#

Hello, @weak vault!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

weak vault
#

iam sure thare is no friend

tiny thistle
#

Erangle 2.0 release date ??

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @tiny thistle. Once we do, we will publish further information in #news.

night cloak
#

<@&481161015728406538>

#

yes