#questions

1 messages · Page 988 of 1

magic merlin
#

Hi
Today a hacker killed me in BONUS CHALLENGE
And also he was teaming up his friend.
They both were killing everyone

I want to know
Can you ban them or not?

modern crystal
#

I just unlinked my acc from Facebook but it still shows its linked in game with a 3d then a pin any idea why I didn’t unlink

thorny wadi
#

@wraith brook What will the game be like after blocking the unreal engine?

storm flumeBOT
#

Hello, @magic merlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

wraith brook
#

@modern crystal The Unlinking process takes 7 days

normal fulcrum
#

@modern crystal It takes 7 days to unlink an account. If you log in with that account, process will be cancelled and you have to unlink it again

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @modern crystal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

modern crystal
#

So after these 3 days it will unlink?

#

I logged in with it already so it will want to unlink again?

wraith brook
#

@modern crystal If you login with the account you r trying to unlink then process will be cancelled

storm willow
#

If you login with Facebook it will cancel the process. You have to re- do

#

7 days again.

modern crystal
#

What 😦 so I can’t play the game at all💀

#

Till 7 days damn

storm willow
#

@modern crystal you need to use another linked account

vagrant forum
modern crystal
#

Oh like I’m unlinking from Facebook so I should use Game Center?

wraith brook
#

Yesss

storm willow
#

If you have X and Y linked - you want to unlink X- do not login with X for 7 days after choosing unlink @modern crystal

modern crystal
#

Oh I see

wraith brook
#

@storm willow This X and Y confuses more pubgm_hidethepain

storm willow
#

@wraith brook pubgmshrug

wraith brook
#

X and Y linked then need to unlink X then choose Y to log in
Then X then Y confused_duck

placid dove
#

Aim is brocken. It's same for me on both my devices. iPhone XS max and mi8

night cloak
#

Need help cnat sign account de

wraith brook
#

Explain

wraith brook
#

You need to wait for a update or contact customer service in game @night cloak

placid dove
night cloak
#

When will come

celest shadow
night cloak
#

@wraith brook sir will will come

placid dove
#

Reported. But don't think there would be any use as usual

night cloak
#

Any one can answer me

#

Who to fix it

storm willow
#

Contact customer support in game @night cloak

night cloak
#

What I have to do

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

But there is no topic about this

#

Any one help me

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

night cloak
#

Will come upated about this @wraith brook

#

In how many regions we chat login is available in pubgm global?

wraith brook
#

@night cloak No information right now

night cloak
#

But I can't do rp missons

wraith brook
#

@night cloak Not in India ik that

night cloak
#

Another time I can't buy royal pass@wraith brook

wraith brook
#

Can't help you in way 😕

noble flume
#

Someone linked another email in my pubg account

night cloak
#

How this bug iwll fix any ideas

vagrant forum
#

Contact the in-game customer support, @noble flume.

night cloak
#

@wraith brook

#

@vagrant forum what topic I have to use

vagrant forum
#

You will need to wait for the next update, @night cloak. Contact the in-game customer support for now.

#

Click on the help button on the login screen

languid bison
night cloak
#

I know but topic I have to selcted

#

@vagrant forum

storm flumeBOT
#

You can contact the customer service via the game settings, @languid bison. Refer to subpoint 5.3 in #faq for further instructions.

dawn zenith
languid bison
#

@Dyno#7532 This matter did not help. Contact the support team through the game, and no one answered

dawn zenith
verbal yoke
#

morning

storm flumeBOT
#

Hello, @dawn zenith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@solemn ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Who I have to fix my account

verbal yoke
#

how can i disconnect my facebook account from an account and connect it to another account?

noble flume
#

Someone is using my account through his mail

verbal yoke
#

i want to connect it to a different account but its already connected to my account

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @verbal yoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Pubg give update fast

#

Who to fix it

celest shadow
#

@night cloak, please wait till the next update for your issue to be addressed. Do not share your account details to third-parties. You do not have to repeat the inquiry, contact customer service for further assistance.

languid bison
#

There is an internal defect in PUBG. Please contact the support team. I have information. There is a loophole that enables the submission to the latest version without the issuance of the announcement from the company

storm flumeBOT
#

You can contact the customer service via the game settings, @noble flume. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT
#

@nova turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

arctic tide
#

Hey guys, quick question. How does one get 90 moth orchids when the event clearly does not give enough time to do so?

celest shadow
#

You can purchase them through the in-game shop, @arctic tide.

arctic tide
#

Ahhh, okay. Thank you.

night cloak
#

Need someone who know much about pubgm versions and updates and bugs

#

@celest shadow but I just buy royal pass I cnt do buy next season will u gift royal pass

#

Please!!

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

kindred badger
#

Hello

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @kindred badger. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@celest shadow give relpy

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

celest shadow
#

@night cloak, you may contact the in-game customer service. We do not deal with such issues here. They will be able to help you there, and compensate if required.

night cloak
#

@storm flume I just do it

#

@celest shadow I just report there but the have to fix bug my all I'd va also this problem we all just purchased royal pass we will lost our moeny

spring zephyr
#

Contact in-game customer service for this issue.

night cloak
#

Bro 100 I just do it

spring zephyr
#

Wait patiently for their response, only they can help you with this.

night cloak
#

But brother I hve to do rp Missons

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

wheat carbon
cobalt epoch
#

hello i was a clan leader i didnt loged in the game for copple days and the leadership of the clan passed to some random guy and he didnt even play for the last 400+ days... and its not fair that i paid for the clan opening just so some random guy that i dont even know will take the clan from me...

celest shadow
#

@wheat carbon, post this in #media and ask around in #pubg-mobile. Maybe they could help you! 😊

spring zephyr
noble flume
#

how to unlink email account ingame

spring zephyr
#

You can't.

noble flume
#

Ok one thing wannna ask can someone use email linked to acc to sign in

spring zephyr
#

Yes, you can.

heavy vortex
#

@wheat carbon kr version

noble flume
#

Someone putted his email and is using it log in into my account

spring zephyr
#

@heavy vortex It's in Global to.

storm flumeBOT
#

You can contact the customer service via the game settings, @noble flume. Refer to subpoint 5.3 in #faq for further instructions.

heavy vortex
#

it's an epic outfit.. global is mythicNadekoWhat

#

@spring zephyr ^facepalmpubgm

cobalt epoch
#

hello i was a clan leader i didnt loged in the game for copple days and the leadership of the clan passed to some random guy and he didnt even play for the last 400+ days... and its not fair that i paid for the clan opening just so some random guy that i dont even know will take the clan from me...

anyone have suggestion on what to do or its lost alrdy..?

rich notch
#

i can not play pubg mobile in 3 gb ram phone my phone heats up and the game lag plz help me and i can play in patoto graphic also if anyone can help me then plz help and if there is any gfx for that then plz suggest

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @rich notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Use of unauthorized third-party software or methods, @rich notch, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

rich notch
#

i can play but my mobile lag and heats up plz help

#

@spring zephyr

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @rich notch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

loud portal
#

@spring zephyr i need help

celest shadow
#

Feel free to state your issue, @loud portal.

loud portal
#

My achievement is stuck on this number

#

Even tho i did more

celest shadow
#

There's a limit, try again tomorrow.

loud portal
#

Ok

cobalt epoch
#

anyone know what to do???

loud portal
#

@celest shadow thx 🤗

cobalt epoch
#

hello i was a clan leader i didnt loged in the game for copple days and the leadership of the clan passed to some random guy and he didnt even play for the last 400+ days... and its not fair that i paid for the clan opening just so some random guy that i dont even know will take the clan from me...

tawny zenith
#

Im asking 300th time here. Do I need to have an account on Midasbuy to make a purchase.

soft hare
#

Hi aoa please admin i need ur help my facebook id is disabled i link my account in my mobile number please help me

celest shadow
#

You do not need an account on Midasbuy to make a purchase, @tawny zenith.

cobalt epoch
#

hello i was a clan leader i didnt loged in the game for copple days and the leadership of the clan passed to some random guy and he didnt even play for the last 400+ days... and its not fair that i paid for the clan opening just so some random guy that i dont even know will take the clan from me...

celest shadow
#

We do not deal with those here, @cobalt epoch. You are not allowed to make such purchases in the first place.

noble flume
#

Please help is there any way to unlink the email linked

#

Customer service aint replying

celest shadow
#

You cannot unlink your email, @noble flume.

noble flume
#

You cannot unlink your email, @noble flume.
@celest shadow Please someone is using that to play from my account

celest shadow
#

Contact Facebook support, @soft hare.

noble flume
#

He's continuously logging in my account

polar marshBOT
#

@sand violet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow
#

We cannot help you with account related issues here, @noble flume. Customer service is your only option for these. Remember to not share your account details with third-parties.

cobalt epoch
#

hello i was a clan leader i didnt loged in the game for copple days and the leadership of the clan passed to some random guy and he didnt even play for the last 400+ days... and its not fair that i paid for the clan opening just so some random guy that i dont even know will take the clan from me...

noble flume
#

Sir please suggest me somethings

cobalt epoch
#

We do not deal with those here, @cobalt epoch. You are not allowed to make such purchases in the first place.
@celest shadow what puches???? i talk about the phee of opening clan i spent 50k?

keen minnow
#

Hello

My account some one open and play

I need to change the email and remove facebook !!

charred wave
#

Can you increase the performance of Vivo y50

keen minnow
#

Pls , tell me how I can change email ?

shy mist
#

Unlike other missions for MELEE MASTERY should knock and kill be completed with it?

keen minnow
#

Any body know how I can change email on pubg ?

charred wave
#

@shy mist can you increase performance of Vivo y50 phone

shy mist
#

@charred wave No bro I can't .. Post it in #old

charred wave
#

Ohk

cobalt epoch
#

hello i was a clan leader i didnt loged in the game for copple days and the leadership of the clan passed to some random guy and he didnt even play for the last 400+ days... and its not fair that i paid for the clan opening just so some random guy that i dont even know will take the clan from me...

velvet hinge
#

@celest shadow my popularity fan list got stuck

marsh skiff
#

What would PUBG do with Apple ?

fast canopy
limpid socket
#

What would PUBG do with Apple ?
@marsh skiff what do you mean?

mellow field
#

I am facing a problem by unlinking my account and for a hacker who has access to every Internet, and I cannot unlink it

limpid socket
#

@mellow field you need to contact customer support regarding your issue. Refer to #faq 5.3

marsh skiff
#

@limpid socket I mean the fight between Apple and unreal engine

#

They’ve deleted Fortnite from AppStore

limpid socket
#

@marsh skiff no updates on that as of now.

#

They’ve deleted Fortnite from AppStore
@marsh skiff that has nothing to do with pubgm.

fast canopy
#

Safety Observation Period problem help

limpid socket
#

Safety Observation Period problem help
@fast canopy what help do you require?

#

You just need to wait till the period gets over.

night cloak
#

Where can I find beta 1.0 version?

marsh skiff
#

@limpid socket I know but Fortnite uses the same unreal Engine and that’s why Fortnite, Pubgm and 100 other Apps would be removed

fast canopy
#

My match has not start

celest shadow
#

What do you mean, @velvet hinge? It does not increase?

velvet hinge
#

S

limpid socket
#

@marsh skiff as I said, we have no update on that. Keep an eye on #news . For further discussion use #chat

cobalt epoch
#

hello i was a clan leader i didnt loged in the game for copple days and the leadership of the clan passed to some random guy and he didnt even play for the last 400+ days... and its not fair that i paid for the clan opening just so some random guy that i dont even know will take the clan from me...

???

night cloak
#

@fast canopy please avoid using 3rd party apps while playing the game

#

Where can I find beta 1.0 version?

fast canopy
#

No bro not 3rd party app

spring zephyr
storm flumeBOT
#

You can contact the customer service via the game settings, @fast canopy. Refer to subpoint 5.3 in #faq for further instructions.

viral patrol
#

hello supporters

spring zephyr
#

@cobalt epoch Unfortunately, you can't do anything about that.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @viral patrol. Remember to read through #faq before asking questions in the support channels.

celest shadow
#

Feel free to add that in #old, @velvet hinge.

viral patrol
#

guys pubg is full of cheater it's impossible to play

storm flumeBOT
#

Hello, @viral patrol!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

viral patrol
#

I can see everyday in every match more than 10 cheaters

lapis current
#

Can we run beta PUBG mobile in iOS 14

#

Please tell

night cloak
#

Yes you can

#

Refer the bot message @viral patrol and selling accounts are against the ToS.

clever wharf
#

i got -3 when i killed in top 10 with 4 kills im in crown 2 what is this ..?

lapis current
#

Yes you can
@night cloak Are you 100% sure

wintry plinth
#

is there any server issue in pubgmobile???

night cloak
#

Yes I'm

#

@wintry plinth ??

lapis current
#

Thank you

storm flumeBOT
#

Please refer to subpoint #3.3 in #faq for further information, @clever wharf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wintry plinth
#

me and my squad having a isuue which stuck in loading screen having 900ms ping even with 100mbps wifi speed???? is there any server issue in PUBG mobile???

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @wintry plinth:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

clever wharf
#

@viral patrol im agree with you im also facing cheaters in every match i heared their is some paid cheating

velvet hinge
#

@celest shadow already didSadBrokenHeart

swift crystal
#

Hi,

recently my facebook account got disabled so i cannot log in through my
account,
i have registered pubgm with this email id only, and tried logging in with
this email id ,but i am not getting verification code after many
attempts,please help me

Character name- THEASESIN001
Character id- 5152109050

Thank you

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @swift crystal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook
#

@swift crystal The feature is still in development so it is not 100% fine . You may try later and see if you get

lapis blaze
#

hello

#

how can i report a cheater in cheater reports .. i don't have permission

storm flumeBOT
#

Hello, @lapis blaze!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fringe steppe
#

Can some one help me

#

hi

#

Any one

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fringe steppe. Remember to read through #faq before asking questions in the support channels.

tall pecan
#

Nobody helps mate game is in a sorry state. Sad but true.

vague girder
#

where is #emulator support ?

storm flumeBOT
fringe steppe
#

If I started my prime plus subscription on 22 / 7 it ends on 22 / 8 and I want it for one month when should I unsubscribe

tall pecan
#

I think apple is right to slap epic games in the face they deserve it for what they did. But will the ios users will be entitled to a refund when/if pubg is no longer on apple devices?

#

You can unsuscribe now mate I unsuscribed recently and my subscription is active until the last day it originally had.

celest shadow
#

You can unsubscribe to it anytime as long as it is before 22/8, @fringe steppe.

fringe steppe
#

@celest shadow then I should unsubscribe on 22 or 21 August

plush bolt
#

How can i download pubg mobile beta for ios?

fringe steppe
#

@tall pecan no I wanted to subscribe for one month then I will go for the prime subscribtion instead of prime plus

spring zephyr
celest shadow
#

@fringe steppe, 21st August or anytime before it.

fringe steppe
#

Ok thanks

night cloak
#

When is the update 1.0?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

fringe steppe
#

Is there any missions to get character vouchers

#

Any one

#

Hi

swift crystal
#

Hi,

recently my facebook account got disabled so i cannot log in through my
account,
i have registered pubgm with this email id only, and tried logging in with
this email id which i have linked earlier ,but i am not getting verification code after many
attempts,please help me

Character name- THEASESIN001
Character id- 5152109050

i am not receiving Gmail log in code which i have linked earlier
Thank you

narrow fulcrum
#

Why does my fps go down to 30 in settings?

#

Evem tho i can clearly handle 40

polar marshBOT
#

@cerulean hemlock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

oo

#

F

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

swift crystal
#

Hi,

recently my facebook account got disabled so i cannot log in through my
account,
i have registered pubgm with this email id only, and tried logging in with
this email id which i have linked earlier ,but i am not getting verification code after many
attempts,please help me

Character name- THEASESIN001
Character id- 5152109050

i am not receiving Gmail log in code which i have linked earlier
Thank you
@swift crystal please help me out

versed echo
#

Hello please help me my account keep showing this and i cant log in

wraith brook
#

@versed echo You need to wait for a update or contact customer service in game

#

Piston

#

Sorry

versed echo
#

Wah i ask help from customer service no respond 😭

wraith brook
#

When u did ?

versed echo
#

Like since this morning i try contact cus service

#

And some more got someone using my account and change my name also

celest shadow
#

@swift crystal, kindly contact Facebook support and request them if they can reactivate your Facebook account.

On the other hand, regarding the email login, feel free to contact the in-game customer service or you may wait till an update addresses issues related to the email login method.

wraith brook
#

@versed echo Wait patiently for reply

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @versed echo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lucid terrace
#

😩

storm flumeBOT
#

Hello, @lucid terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

lucid terrace
#

Ok😫

scenic minnow
#

Hello

#

I caught a hacker on video

languid beacon
#

I need help dm me

wraith brook
polar marshBOT
#

@austere zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@languid beacon Tell ur issue here

languid beacon
#

Edar nhi bata skta

wraith brook
#

@languid beacon Use English only

languid beacon
#

Ok

#

I can't tell her

#

I need -----

wraith brook
#

Account ban ? confused_duck

languid beacon
#

I need something

polar marshBOT
#

@silver crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

@languid beacon Explain please

languid beacon
#

Dm me then I will say you what I want

wraith brook
#

@languid beacon Dm me

#

I will se

languid beacon
#

Ok

wraith brook
#

@warped parcel Well I suppose that's a download link

vagrant forum
#

@warped parcel, use a VPN to open it.

warped parcel
#

Expired one? @wraith brook they can't even properly send a download linkhuh

wraith brook
#

No it's not expired

#

Do what Neko said

night cloak
#

It's just the ISP issue

wraith brook
languid beacon
#

@wraith brook I will dm you

storm flumeBOT
#

You can contact the customer service via the game settings, @languid beacon. Refer to subpoint 5.3 in #faq for further instructions.

wraith brook
#

@languid beacon From where you purchased ?

languid beacon
#

Midasbuy

wraith brook
#

Do follow above ^^^

warped parcel
#

But i am already using beta,i think i received this because there is no option to link beta account with fb.

scenic minnow
#

I have a question

barren scroll
#

Why cant I see the Ragdoll death animation in PUBG TDM ?

sage shard
#

@scenic minnow ask

barren scroll
#

My device has 6gb ram

#

Mediatek helio G90T processor

night cloak
#

Try switching the graphics to balanced

scenic minnow
#

I Reported a cheater but His Username we're some arabic signs i dont know so i cant write his username only his id

barren scroll
#

I already have it to smooth for the extreme framerate

wraith brook
#

@barren scroll Only on balance above

heavy vortex
#

You have his character I'd? @scenic minnow

scenic minnow
#

Yes

#

Oh

sage shard
#

@scenic minnow search his I'd in pubg then copy it's username then write both here...

heavy vortex
#

search his I'd in game and you got the name

scenic minnow
#

Ok

mossy iris
#

Hey guys is the 1.0.0 beta version here?

scenic minnow
#

I also have a YouTube video

#

So

night cloak
#

Yes it's available @mossy iris

storm flumeBOT
#

Hello, @scenic minnow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

mossy iris
#

@night cloak where could you please tell

barren scroll
#

Ok will try with the balaced settings

night cloak
#

Link in #news scroll a bit above, @mossy iris

barren scroll
#

Thanks ☺️

mossy iris
#

@night cloak thankspochinkilove

night cloak
#

@sage shard this ain't a place for posting emojis.

sage shard
#

Ok😕

scenic minnow
#

I have a nother question

#

Can i send a Screen?

#

And you send the ID i cant read IT

celest shadow
#

Feel free to.

barren scroll
#

Well...

#

I tried it on balanced graphics too

scenic minnow
#

But thus is Not the Player If i search it

#

Thus is the YouTube yideo

barren scroll
#

But , is it different in iphones than android

#

?

scenic minnow
#

Rly?

barren scroll
#

I am talking abt the death animation

#

In Tdm

scenic minnow
#

Ok

wraith brook
#

Maybe

barren scroll
#

Bcz in iphone its pretty smooth

#

But in android the player just falls

proud heart
#

İ play pubg mobile from 2nd season and i deleted it now. İ will never come back. Already 2 weeks There is hackers in all game which i played. Now cheaters are fighting among themselves.I wasted my time and I made short videos as you wish and sent you all the videos. it's obvious they are cheating.Everybody say that they do nothing about hackers because they sell the hack . Nothing is happened as everybody said.The cheaters I reported about are still playing pubg. İ spend a lot of my money and time in pubg. Also my friends too!!! All my clan decided to quit the game. we will no longer waste our money and time on your stupid unfair unjust game!!!!

storm flumeBOT
#

Hello, @proud heart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

proud heart
#

... your report system you understand what i meant

ancient carbon
#

and they come to tell us they are working

polar marshBOT
#

@ancient carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@proud heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand elm
#

Hey guys how the new unlink option works ?

wraith brook
#

@sand elm Refer to subpoint 2.5 of #faq

polar marshBOT
#

@proud heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mighty arch
#

What's wrong with the Fun times(800 arcade matches) achievement? I played just one match today and limit reached. Sometimes I'm able to play 10 matches before it says limit reached. Is there some explanation?

tender sparrow
#

The game full with cheater , we cannot play

proud heart
#

@tender sparrow you are right

sharp onyx
#

@topaz storm DM me if your beta is still not working

proud heart
#

Don't spend your time on reported them. They do nothing about them

wraith brook
#

They do

proud heart
#

No

#

Watch the video i recorded

night cloak
#

@mighty arch there is a limit, sadly. Try again tomorrow.

tender sparrow
#

The tencent not care for one. So we not care for pubg

mighty arch
#

the limit is 1 match per day?

proud heart
#

Already 2 weeks i try with my friends

heavy vortex
#

@proud heart @tender sparrow use discussion channel for conversation

#

10 per day I guess @mighty arch

wraith brook
#

@heavy vortex Is this a conversation laugh

proud heart
#

Ok

mighty arch
#

But I played just one match

#

I think its bugged

night cloak
#

@mighty arch it is more, I’d say around a few matches. Same happens to me for the Battlemania achievement.

mighty arch
#

😩

heavy vortex
#

It has a limit that's for sure

#

Because they focus on players to play classic more

wraith brook
#

Why classics ?

mighty arch
#

or maybe they don't want you to complete the achievement in a week

wraith brook
#

More Moni ?

undone sorrel
#

How can I complete desert tourist achievement as ramps are removed in Miramar... I tried to do in livik but it didn't work....sobsobsob

night cloak
#

I’ll tell you why they added a limit, they introduced a new title called unique destiny. However, a huge proportion of people have already achieved that title, @mighty arch. I think they’re starting to add limits so the more og players can flex with their unique destiny title. They want to make it a lot harder to achieve, considering it was meant to be a hard title to earn.

wraith brook
#

@undone sorrel Maybe you can do when it comes in future . Feel free to a give a feedback in #old

mighty arch
#

can you even complete unique destiny without spending real cash

undone sorrel
#

@wraith brook tq sir

heavy vortex
#

Yes but it'll take time. @mighty arch

undone sorrel
#

@wraith brook will it come really!!

wraith brook
#

@undone sorrel No information .

undone sorrel
#

Ohhk!!

wraith brook
#

If more people give feedback then probably pubgm_yeheboi

mighty arch
#

I've been waiting for Recall to come back so I can get those Neon Punk items

#

any news?

night cloak
#

@mighty arch well yes, you can. I’m close to achieving unique destiny. Especially for some missions like mythic fashion, you can get that by purchasing the royal pass. You get mythic items at the end, a lot of my mythic items are from the royal pass, there’s only two in my case which I got from normal crates and I did not spend a penny on those crates, I just got lucky and I’ve been purchasing the royal pass since S3, one reason why I’ve almost completed 18/20 mythic items earned. As for the rest, there’s a lot of solo missions (the no vest and no helmet achievement gives a lot of points).

undone sorrel
#

@@wraith brook what about zombie achievements? can we complete in upcoming cheer park?Sir!

wraith brook
#

@undone sorrel Keep an eye on #news . No information atm

undone sorrel
#

@wraith brook fine sir...👍

mighty arch
#

@night cloak I'm on 17/20, Maybe I'll get it next season

night cloak
#

@mighty arch basically in this season royal pass you can literally get 3 mythics, so it is worth it for the achievement.

mighty arch
#

Well thank you for answering my questions, have a good day

night cloak
#

How to fix it

wraith brook
#

You have answered already I think

carmine jay
#

When 1.0 update in global version?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @carmine jay. Once we do, we will publish further information in #news.

carmine jay
#

Thank you 👍

wispy solar
#

@trim rose did you hit them before they naded you?

#

@carmine jay between 9-15 September i guess

grand wadi
#

Hey, pubg mobile
I have marked a tdm room with my friends

But opponent was unable to listen sound of teammate

So I want my room card back

carmine jay
#

Will my merit reduce if our squad die in one grenade of me

vagrant forum
#

That isn't possible, @grand wadi.

marsh skiff
#

That if AppStore still allow Downloading PUBGm

grand wadi
#

My room card wasted because of a bug@vagrant forum

vagrant forum
#

If your teammates report you then yes, @carmine jay.

celest shadow
#

@grand wadi, you can purchase a room card through the Clan Shop (if you have, kindly wait till you can purchase it again)

grand wadi
#

Ok so give 300 clan points@celest shadow

celest shadow
#

You can easily earn that back, @grand wadi. :)

night cloak
#

Hey is the pubg mobile Korean version under maintenance?

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

night cloak
#

Where should I check for Korean version

celest shadow
#

Feel free to report the bug in #old, @grand wadi.

#

Contact the in-game customer service if you are using the Korean version, @night cloak.

marsh skiff
#

@storm flume what would you do about AppStore if it has deleted PUBG Mobile as Fortnite

night cloak
#

@celest shadow it is saying server under maintenance check for OFFICAL site for further information
I can’t find in game support as game is not in lobby

weak tartan
#

...

celest shadow
#

Don't include words that contain "ban".

weak tartan
#

Pubgm getting removed in morocco?

celest shadow
#

No information on your query however, @weak tartan.

marsh skiff
#

I don’t know

weak tartan
#

Ow

celest shadow
#

@marsh skiff, there are no confirmed information on yours either.

wispy solar
#

Play on android then @marsh skiff Yaay

marsh skiff
#

I didn’t say they’ve deleted it I said they’d

night cloak
#

How come the word banned isn’t censored but the shorter version is?

marsh skiff
#

@wispy solar if they’ve deleted it on AppStore then you won’t see it on android too suspicious

wispy solar
#

@undone sorrel they didn't removed ramps i guess !

marsh skiff
#

Just like fortnite

wispy solar
#

I didn't get you

marsh skiff
#

Playstore has agreed Apple policy and it has deleted Fortnite too

vagrant forum
#

The team will take necessary actions if that were to happen.

wispy solar
#

Exactly!

celest shadow
#

PUBG MOBILE is not Fortnite.

wispy solar
#

I don't play that game so i dunno much what's going on between Apple and Epic Gamespubgm_no

#

@celest shadow
Thank god it is NOT!

celest shadow
#

Move to a discussion channel if you no longer need support: #chat or #pubg-mobile.

marsh skiff
#

I wonder what they would do @vagrant forum

limpid socket
#

@marsh skiff I have told this to you before aswell, we have no news on that, keep an eye on #news .

keen minnow
#

Hello

I want email for pubg support to account

I have problem on my account if any body have email to support account send to me

storm flumeBOT
#

You can contact the customer service via the game settings, @keen minnow. Refer to subpoint 5.3 in #faq for further instructions.

celest shadow
normal osprey
#

where can I get updates about eSports?

keen minnow
#

@storm flume @celest shadow thanks

celest shadow
#

You can follow the official esports social media channels to stay updated on this aspect of the game, @normal osprey.

solemn oxide
#

My friend is using same device but why he getting 60 fps and I'm getting 40

#

?

timber dust
#

@solemn oxide which device?

#

for 60FPS set your frame rate at extreme in graphics settings.

solemn oxide
#

@timber dust realme 3 pro

#

for 60FPS set your frame rate at extreme in graphics settings.
@timber dust not available but it's showing in Fps meter

carmine jay
#

Will 1.0 update run smoothly in low end mobiles

#

?

solemn oxide
#

See

wraith brook
#

@carmine jay It will run as usual as before

#

@solemn oxide It shows 60 while in match ?

solemn oxide
#

Yeah

#

He is getting 60fps in match

#

But it shows 40 for me

#

@wraith brook

carmine jay
#

@wraith brook lags can be fixed?

wispy solar
#

Don't believe on that stat cause even at 60fps its shows 40 or 45

solemn oxide
#

Hmm

#

Confused..

wraith brook
#

@carmine jay See yourself when it comes you will understand

#

@solemn oxide It's shows anything mine it shows 1 fps

timber dust
#

@solemn oxide Realme 3 pro cannot provide 60 fps.That meter is glitched.

solemn oxide
#

Oh

river sequoia
#

Hello

solemn oxide
#

Any legit Way to know the fps?

wraith brook
#

There is a method where u need you connect with PC

polar marshBOT
#

@river sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

Don't know much

#

You can find it on YT

solemn oxide
#

K

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jade finch
#

• Character name: J͜͡OÉ〆
・ Character ID: 5286161229

・ Date and time of last play (20/8/2020 3:50 AM)

The date and time when the account suspension was confirmed (20/8/2020. 12/35 PM)

My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you.

#

Please help me

polar marshBOT
#

@jade finch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon bronze
#

My account got hacked
But i still have access to my facebook gamil and email which are linked with my pubg account
But the hacked has linked his twitter account and I'm unable to unlink

#

Hacker*

vagrant forum
#

Contact the in-game customer service, @neon bronze.

neon bronze
#

@vagrant forum they are taking a lot of time

vagrant forum
#

Did they ask for details?

keen galleon
#

PUBG need to add a 300ms(ping) rule.so if ur ping is more than 300 you are not allowed to play in that server unless you have ping that’s less than 300

elfin canopy
#

Does that happen always or sometimes, @neat kite?

#

@keen galleon ----> #old.

keen galleon
#

No I mean PUBG should add it

mortal shard
#

Should have option to choose 2 serverinfo high ping survay

keen galleon
#

I’m tired of getting killed by people cuz they have such high ping

vagrant forum
#

You can give your ideas and suggestions in #old, @keen galleon.

keen galleon
#

Ok

old sparrow
#

If Indian users use Korean pubg Mobile is this allowed?

tulip ferry
#

guyz is PUBG mobile developped under Unreal engine platform ??!

vagrant forum
#

Yes it is, @tulip ferry.

#

You can, @old sparrow. However it is not recommended to do so.

limber wind
#

Can we run third party events without a third party license?

tulip ferry
#

@vagrant forum i read a tweet from Unreal engine says that they will stop support and update all IOS apps 😨

old sparrow
#

We are doing daily pubg m Tournament but some users use Korean pubg and join the room ( in global version only 2 spec options but in Korean version have 10 spec options) they sit in spec and its not visible for global version

#

@vagrant forum

#

Any solution?

tulip ferry
#

@vagrant forum this means all IOS users will not be able to play Pubgm no more in the futue 💔😨

vagrant forum
#

Any information related to that will be posted in #news, @tulip ferry. Please be calm, you don't need to be worried about it.

surreal jackal
#

Есть русские модераторы?

elfin canopy
#

@night cloak Use the unlink feature to unlink your current google play and link new Google play account to your PUBGM account.

Also do not mass mention staff members.

storm flumeBOT
#

Please do not use languages other than English, @surreal jackal. Refer to #735483472432594994 for regional communities.

elfin canopy
#

@surreal jackal English only

storm flumeBOT
#

Please do not use languages other than English, @nocturne beacon. Refer to #735483472432594994 for regional communities.

polar marshBOT
#

@nocturne beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

Mav, do you know any fix to @old sparrow's issue?

limber wind
#

I got ghost pinged?

surreal jackal
#

can you have Russian moderators

#

?

limber wind
#

Can we run third party events without a third party license?
.

vagrant forum
neat kite
#

My pubgm black screen and force close after update ingame

#

@elfin canopy

vagrant forum
elfin canopy
#

@neat kite does it happens always or sometimes?

old sparrow
#

Will i get reply from mav

neat kite
#

@elfin canopy always, jump parachut and mid game

old sparrow
#

We are doing daily pubg m Tournament but some users use Korean pubg and join the room ( in global version only 2 spec options but in Korean version have 10 spec options) they sit in spec 3-10 in spec and its not visible for global version
@old sparrow@elfin canopy

elfin canopy
#

@neat kite Does it gets solved afterwards?

#

@old sparrow We forwarded this issue previously. I'm sure they're working on it, Feel free to post it in #old. Tencent staff reads that channel on regular basis.

neat kite
#

@elfin canopy my pubgm black screen after update in game, open parachute and mid game

elfin canopy
#

Does it not get solved after the landing, @neat kite?

night cloak
#

@elfin canopy Sir?

elfin canopy
#

How may I help you, @night cloak?

dense stratus
old sparrow
#

Ok i will post this issue in feedback bugs and hope this will fix asap , because this affect on fair Tournament

night cloak
#

@elfin canopy I have some issues downloading the beta version of pubg mobile

elfin canopy
#

@dense stratus Feel free to post about it in #old.

#

@night cloak What's it?

night cloak
#

@elfin canopy It says App is not installed in android

#

:tired_face:

#

Solve this please @elfin canopy

neat kite
#

resolved but I have to relog after black screen and force close

#

@elfin canopy

#

Help me @elfin canopy

elfin canopy
#

@neat kite What device are you using?

neat kite
#

@elfin canopy Redmi Note 9 Pro

storm flumeBOT
#

Please refer to subpoint 4.7 in #faq for further information, @neat kite. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

wraith brook
#

@elfin canopy I don't find any of them useful

#

For him

elfin canopy
#

@wraith brook that's not for you. GWjianWut

wraith brook
#

Redmi note 9 pro

#

I don't think a device issue

#

Or storage

elfin canopy
#

More like a device issue if reported by one user, @wraith brook. Haven't seen any other issue like that.

neat kite
#

I tried to repair it, but it couldn't, and I also tried to uninstall it and it didn't work either

wraith brook
#

Which map ? Or all

neat kite
#

@@elfin canopy

#

@wraith brook all

wraith brook
#

Ohh

#

Seems a new bug

elfin canopy
#

@neat kite Do you have some app on your device which may cause that?

wraith brook
#

Gfx tool does that sometimes

#

Infact many times

neat kite
#

@elfin canopy In my opinion, the application that I did not experience the bug incident

wraith brook
#

@neat kite Using any tool ?

elfin canopy
#

I don't understand

neat kite
#

@wraith brook I never used GFX

wraith brook
#

Ohk

#

Strange

neat kite
#

@wraith brook my apk are FB

#

NonoLive and manymore

elfin canopy
#

Umm.. I'm not following.

neat kite
#

This bug makes it difficult for me to scrim

#

@elfin canopy

wraith brook
elfin canopy
#

@neat kite I will forward your issue.

wraith brook
#

All information like device , region etc

elfin canopy
#

@neat kite what are your graphics settings?

neat kite
#

@wraith brook already

wraith brook
#

^^

neat kite
#

@elfin canopy smooth ultra

elfin canopy
#

@neat kite you downloaded the app from play-store or apk from website?

neat kite
#

@elfin canopy playstore

#

@elfin canopy oke

elfin canopy
#

Your UID, Region, and the network you're using, @neat kite.

neat kite
#

@elfin canopy what UID?

elfin canopy
#

@glad citrus could you post about it in #old along with a small video of of the issue?

night cloak
#

Voice chat not working restart game 5 times do everything but not working

elfin canopy
#

@neat kite your numeric character ID

wraith brook
#

@glad citrus This happens in Erangle also sometimes . Report in #old

sharp onyx
#

@night cloak change your data connection to mobile data or vice versa

elfin canopy
#

@night cloak Try routine repair.

wraith brook
#

@elfin canopy This issue is reported many times by many players . Still need a video ?

glad citrus
#

@glad citrus This happens in Erangle also sometimes . Report in #old
@wraith brook
Ya but
It always with me in livik

night cloak
#

I try everything still not working restart change network nothing works

elfin canopy
#

@wraith brook Yes, a video clip is always helpful, I'm not the one who will fix this. That's the format of posting in #old.

neat kite
#

UID : 5287670595, Region : Asia, Network Using : Indonesia / Indihome

elfin canopy
#

The network you're using is cellular data or WiFi,@neat kite?

neat kite
#

@elfin canopy WIFI

wraith brook
#

Did once I will make video this time

elfin canopy
#

What's your login method in-game, @neat kite?

glad citrus
#

When next beta version update release

neat kite
#

@elfin canopy Facebook

elfin canopy
#

No date, ask in BETA server, @glad citrus.

#

@neat kite do you have any other login method?

neat kite
#

@elfin canopy no

elfin canopy
#

Alright,@neat kite.

#

I'll forward your issue,@neat kite.

neat kite
#

@elfin canopy oke

#

@elfin canopy oke thanks

night cloak
#

@elfin canopy I need help are you in contact with pubg mobile?

elfin canopy
#

No,@night cloak. You may contact them via in-game customer service or write them an email.

What's the issue?

neat kite
#

I will try to use mobile data, is it the same as wifiI will try to use mobile data, is it the same as wifi

wraith brook
#

What you set for ping issue ? #old

neat kite
#

@wraith brook no

elfin canopy
#

@neat kite sure. Lemme know if it's same when using data as well.

night cloak
#

@elfin canopy yes i contact them 10.000 times i got answer NEVER

elfin canopy
#

@wraith brook Yes?

#

@night cloak what's the issue?

neat kite
#

@elfin canopy oke

#

@wraith brook no high ping issue

wraith brook
#

Check smartness of Machete 2.0 #old laugh laugh

elfin canopy
#

@neat kite are you facing this issue after the 3MB patch?

#

@wraith brook Auto response, maybe one of the word triggered it.

wraith brook
#

You know which one ? laugh

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neat kite
#

@elfin canopy it turned out to be the same when I used mobile data, still experiencing black screen bugs and force close

#

@elfin canopy less attention

#

what I mean in game updates is like the photo above@elfin canopy

elfin canopy
#

@neat kite Please check if your developer option is disabled or not.

neat kite
#

since the in-game update that's my pubg black screen and force close
@elfin canopy

elfin canopy
#

@neat kite could you check the developer option in your device settings?

neat kite
#

@elfin canopy no

warm dew
#

#wewantuaz

wraith brook
#

No ??? @neat kite

#

Can't u check ?

elfin canopy
#

:-/

neat kite
#

@elfin canopy disable opsi developer

elfin canopy
#

Okay, so it is disabled,@neat kite. The developer option, right?

night cloak
#

How to register as content creator

storm flumeBOT
#

Please refer to subpoint 6.1 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

neat kite
#

@wraith brook checked

night cloak
#

@elfin canopy @neat kite

elfin canopy
#

Answered above ^

sour socket
#

Hey

wraith brook
#

@neat kite Disable them

sour socket
#

If an ios device is jailbreaked then is there a chance his id can be banned?

neat kite
#

My opsi developer non-active

#

@elfin canopy

sour socket
#

I need assistance

#

<@&481161015728406538>

sand path
#

@sour socket don't hide the jailbreak

#

And don't use Cydia tweaks

sour socket
#

@sand path what?

neat kite
#

@wraith brook mean?

polar marshBOT
#

@sour socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elfin canopy
#

@neat kite okay.

neat kite
#

@elfin canopy yes

wraith brook
#

@elfin canopy Will u forward his issue ? I don't think we can do anything about it

elfin canopy
#

@wraith brook I've already forwarded it.

wraith brook
#

@neat kite Chill then bro wait patiently

tall pecan
#

In the event of apple removing epic games will ios users be entitled to a refund?

wraith brook
#

They are not removing it

tall pecan
#

Aww no I wanted them too lol

wraith brook
#

Pubgm is not related to epic

tall pecan
#

Unreal engine is epic games

#

Pubg uses unreal engine don't it?

neat kite
#

My Developer opsion is Disable @elfin canopy @wraith brook

wraith brook
#

@neat kite Mav has forwarded your issue already now wait for fix

night cloak
#

When will be reopen section for reporting hackers?

neat kite
#

@wraith brook oke, let me know when the bug has been fixed

wraith brook
#

Sure

hushed maple
wraith brook
#

You need to wait for a update or contact customer service as someone unauthorized person may have gained access to your account @hushed maple

hushed maple
#

Hello, PUBG Why is this book appearing to me? I have the latest version of PUBG

#

You need to wait for a update or contact customer service as someone unauthorized person may have gained access to your account @hushed maple
@wraith brook Someone hacked my account and did it, I have the latest version

wraith brook
#

I mentioned that

gusty gulch
#

hello every one can i talk to any one from the customer support team or technical office

wraith brook
#

Someone unauthorized person may have gained access to your account Didn't I mentioned ? @hushed maple

#

@gusty gulch In game

alpine condor
#

Is the crew challenge registration open or yet

wraith brook
#

No info

polar marshBOT
#

@tender echo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cold oracle
slate monolith
#

Where can we report players selling IDs?

wraith brook
#

You need to wait for a update or contact customer service as someone unauthorized person may have gained access to your account @cold oracle

night cloak
#

A random guy messaged me that he would get me maxed glacier if i give him some money and he also showed proof of some customer and when i talked to customers they literally got it

alpine condor
#

Is the crew challenge registration open or yet

hushed maple
#

You need to wait for a update or contact customer service as someone unauthorized person may have gained access to your account @hushed maple
@wraith brook Yes, an unauthorized person got access to my account and threatened me not to log me back in

wraith brook
#

@night cloak Don't believe it's scam

#

@slate monolith Do they doing it on discord ?

night cloak
#

@night cloak Don't believe it's scam
@wraith brook how did few customers get?

wraith brook
#

@night cloak Fake

chrome cape
#

I have a YouTube channel, I have 1.200,000 subscribers, especially in the game pubg, and I want to have the pubg partner hashtag. What are the conditions?

night cloak
#

I have a YouTube channel, I have 1.200,000 subscribers, especially in the game pubg, and I want to have the pubg partner hashtag. What are the conditions?
@chrome cape channel i would subscribe

gusty gulch
#

hello , support please i sent in the in-game support section that my account was hacked 1 week ago

polar marshBOT
#

@gusty gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slate monolith
#

@wraith brook discord, Instagram

heavy vortex
#

@elfin canopy ^PubgmConfused

wraith brook
#

@slate monolith If you got dm on discord and the guy is on this server then report about him/her in #discord

alpine condor
#

Is the crew challenge registration open or yet

wraith brook
#

No

slate monolith
#

@wraith brook no no. That person selling account is added ingame with me.

alpine condor
#

Ok

wraith brook
#

@slate monolith Then report in game we can't do anything about it here

hushed maple
wraith brook
#

What's the above one ???

#

Omg

chrome cape
#

@wraith brook Can you help me with my subject?

wraith brook
#

@chrome cape ^^

chrome cape
#

@wraith brook I have a youtube channel I have 1200000 private pubg subscribers and want to have pubg partner hashtag

elfin canopy
#

Why ping,@heavy vortex?

wraith brook
#

@elfin canopy Handle some guys here like the above one

#

Wait .....what's private pubg subscribers ?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @chrome cape:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

hello my fb id hacked and i cant login now my pubg id but one guy login my pubg id how can i get my id now please help

elfin canopy
#

You can still login via your linked social media,@hushed maple.

night cloak
#

@elfin canopy Please Help

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

analog hatch
#

So basically, i would like to start playing Pubg on a S7 edge, i have watched many videos of it, but they are all not very good. I would like to play at: HD quality and high. Would it be possible?

inland plaza
#

why I cant verify my crew team now?

elfin canopy
#

It depends on the device's capability, @analog hatch. I'm not sure if that device will support it.

analog hatch
#

oh

#

my sis has a iphone 7

#

it runs it really well

#

but

#

i have seen some vids running it at hd quality

#

but not hdr doe

#

i'll just have to wait..

wraith brook
#

@analog hatch It can't support hdr it means

grim tangle
#

Will pubgmobile be removed from the Apple Store?

torn kestrel
#

If the person hosting a custom room have bad internet connection, then will the players playing that room will have any ping or any other issues

hallow kindle
next quest
tepid stratus
#

@hallow kindle yes it is

#

@next quest contact Facebook support to recover your account and don't mention her

tulip socket
#

How do I report someone selling hacks?

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @next quest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lucid canopy
#

Hi

hushed maple
#

You can still login via your linked social media,@hushed maple.
@elfin canopy NO BRO 😢

vagrant onyx
#

Hey what to help you ? @lucid canopy

dusky thicket
#

My account has been stolen and I cannot access it and I want to recover it

elfin canopy
#

Contact customer support, @hushed maple.

lucid canopy
#

@vagrant onyx plzz help

hushed maple
#

You can still login via your linked social media,@hushed maple.
@elfin canopy But I can log in from Google on the PUBG, where it is written. I am logged in with the latest version and I have the latest version B to do🤔

tepid stratus
#

@lucid canopy you have to wait until next update

storm flumeBOT
#

You can contact the customer service via the game settings, @hushed maple. Refer to subpoint 5.3 in #faq for further instructions.

lucid canopy
#

@tepid stratus so update kab aya ga

dusky thicket
#

They don't want to help me because I can't log in to my account

tepid stratus
#

@lucid canopy Next month and use English only

hushed maple
#

Contact customer support, @hushed maple.
@elfin canopy How can I communicate with clients

elfin canopy
#

From login screen, @hushed maple

hushed maple
#

From login screen, @hushed maple
@elfin canopy OK

late grail
#

Can i transfer my pubg global account to pubg korean ?? Please answer

night cloak
#

@late grail That's not possible

polar marshBOT
#

@hybrid mesa:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

late grail
#

@night cloak then why do they get more rewards ?? They are getting legendary times for free. Why ??

night cloak
#

@late grail there's more possibility to get good items in KR version than global version, that's it

late grail
#

That's sad 😥 pubg please give global version some respect

umbral schooner
#

Hlw

honest salmon
#

بتفكون حسابي ولالا ؟

storm flumeBOT
#

Please do not use languages other than English, @honest salmon. Refer to #735483472432594994 for regional communities.

umbral schooner
#

Anyone can help me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @umbral schooner. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@late grail feedbacks are welcomed in #old

lethal crown
#

I change my flag a while ago and I cant change it to what I want, it says I have to wait 60 days which I've waited atleast 3 months, can someone help me?

umbral schooner
#

Can I purchase 2 subscription prime and prime plus at one time
Is it possible ??

torn kestrel
#

Can I purchase 2 subscription prime and prime plus at one time
Is it possible ??
@umbral schooner Yes

umbral schooner
#

2 subscription ka amount one month mal mil jayega na @torn kestrel

storm flumeBOT
#

Please do not use languages other than English, @umbral schooner. Refer to #735483472432594994 for regional communities.

night cloak
#

@lethal crown why did you change it to the one you didn't want?

umbral schooner
#

I got the full amount of 2 subscription in one month
If I purchase 2 subscription at one time

lethal crown
#

@lethal crown why did you change it to the one you didn't want?
@night cloak I didnt my brother did because he thought it was a prank, me and my friend were trying to go for duo wins in the same flag like get on the leaderboards but then he changed it and I want it back

umbral schooner
#

I got the full amount of 2 subscription in one month
If I purchase 2 subscription at one time

#

Is it possible ??

night cloak
#

@lethal crown i dont think you can't go back now, you just need to wait for 60 days to put the flag back on

lethal crown
#

😥

night cloak
#

You can purchase both prime and prime plus subscription, @umbral schooner.

urban pond
#

Any idea when is the next blazing treasure, secret treasure, chicken treasure type of spin coming?

night cloak
#

Nope, keep an eye on #news

urban pond
#

@umbral schooner yes you'll get both full amount

spark breach
#

What is the next theme of pubg mobile season 15

#

@night cloak

night cloak
#

Not confirmed, @spark breach.

#

Try again later.

spark breach
#

@night cloak any clue

night cloak
#

Nobody knows, not even moderators.

polar marshBOT
#

@forest coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Try again later, you’re too early.

spark breach
#

When will leaks may avalible

night cloak
#

Nobody knows.

final solstice
#

@polar marsh my account was hacked can u help me....

elfin canopy
#

I have forwarded your issue,@neat kite, it doesn't look like the issue from the game.

Try factor reset and then updating your device to the latest software available.

polar marshBOT
#

@elder ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@polar marsh my account was hacked can u help me....
@final solstice please contact in game support for game related issues, you can refer to #faq subpoint 5.3 for further instruction.

faint yew
#

Guys is it possible to unlink email? Not social network

#

Hello?

static prawn
#

u should change the game name to pubg of hackers

kind mortar
#

Shame on you pubgm admins. Cheaters are qualifying in pmco. I reported 3 cheaters on your cheating reported website, but no action has been taken yet. You should make a difference server named as Cheaters. Because you are busy making new outfits and skins right? Check top 100 in asia you will find atleast 50-60 cheaters who have been ruining the game each and everyday. Even in bonus challenge. Nowadays conqueror rank pushing is like fighting with cheaters. You should chang the name from pubg to hackg.

unique pecan
#

Check this player and report he is hacker playing fpp

polar marshBOT
#

@uneven bloom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

terse urchin
#

I want to cancel the phone number from a game

#

Hiii

eternal dawn
#

Hey

terse urchin
#

I want to cancel the phone number from a game

storm flumeBOT
#

You can contact the customer service via the game settings, @terse urchin. Refer to subpoint 5.3 in #faq for further instructions.

#

We are unable to provide assistance if you do not ask a question or state a problem, @eternal dawn. Remember to read through #faq before asking questions in the support channels.

#

Hello, @unique pecan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Hello, @kind mortar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Hello, @static prawn!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

You can contact the customer service via the game settings, @faint yew. Refer to subpoint 5.3 in #faq for further instructions.

eternal dawn
terse urchin
#

@eternal dawn I want to cancel the phone number from a game

normal fulcrum
#

@eternal dawn Use Vietnamese version

eternal dawn
#

How

normal fulcrum
#

Contact in-game support @terse urchin

eternal dawn
#

My phone iOS

normal fulcrum
#

Same way you did to log in to that version before @eternal dawn

eternal dawn
#

?

terse urchin
#

@normal fulcrum What should i say to them

eternal dawn
#

Sorry bro I don’t understand

normal fulcrum
#

That you want to unlink your phone number @terse urchin

#

@eternal dawn I said you can download VN version the same you did before

terse urchin
#

@normal fulcrum ok

kind kettle
#

I this a glitch where u can't see or hear a player nor hear his gun sound

terse urchin
#

@normal fulcrum Does that require a payment receipt?

kind kettle
#

No footsteps no gunshot marks in the map

normal fulcrum
#

Maybe @terse urchin. Talk to them and they'll let you know

#

@kind kettle Any video proof?

night cloak
#

When we will get the bug fix update of the ping issues after getting the latest 3.78mb update .

kind kettle
#

No but a Pakistani You tuber had it in his video and he called him a hacker

#

@normal fulcrum do u want me to send u the link?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

normal fulcrum
#

@kind kettle You can dm me the link

kind kettle
#

@normal fulcrum ok

normal fulcrum
#

@kind kettle dm me the link

ancient carbon
#

good good

normal fulcrum
#

@ancient carbon Do not try to bypass filter. Repeating such behavior will lead to mute

#

@kind kettle That's a 7 months old video. Even if it was a glitch, it would've been fixed by now

kind kettle
#

It happened to me recently in PUBG

#

@normal fulcrum is it a glitch or a hack

normal fulcrum
#

Happened what?

kind kettle
#

Same thing

hallow adder
polar marshBOT
#

@hallow adder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

kind kettle
#

No sound no steps nothing and the enemy was using same gun M249

normal fulcrum
#

@kind kettle Well you can report it in #old if you think it's a glitch. If you think the person is hacking, ypu can report him with some video proof

kind kettle
#

Nah I am fine cuz it only happened ones so I'll let it go by I only wanted to know whether its a glitch or a hack so I can report player

polar marshBOT
#

@turbid nymph:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant flame
#

There is a strange and new hack. The hacker pulls your car, and you cannot get out of it and blows you up. What is the extent of your protection?

zealous finch
polar marshBOT
#

@distant flame:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@zealous finch best to send this message in #old , and wait patiently for a fix.

#

@distant flame please report this in #old the teams actively working on the anti cheat system. Be patient.

storm flumeBOT
#

Hello, @distant flame!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

candid current
#

Hello, I have some questions about registration of World Tournaments, How can help me?

rigid turtle
#

5137708642 report

#

both using hacks and teaming up with hacker

storm flumeBOT
#

Hello, @rigid turtle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

restive latch
#

where do i download the emulator to play pubg?

queen sorrel
#

BRO I can't use gyroscope now it says it the current device does not support this version 😠 @everyone

storm flumeBOT
celest shadow
queen sorrel
#

@celest shadow

#

What I can do is there a glitch??

celest shadow
#

Feel free to report it in #old, @queen sorrel.

#

Make sure you include your device model and PUBG MOBILE numeric identification, @queen sorrel.

queen sorrel
#

Ok

bronze saddle
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @bronze saddle. Remember to read through #faq before asking questions in the support channels.

queen sorrel
#

@celest shadow the response will get too long?

celest shadow
#

Could you share a screenshot regarding your issue, @queen sorrel?

queen sorrel
#

Oh noo

#

@celest shadow I forgot it bro

short eagle
#

@smoky loom selling accounts is against PUBGM Tos

pure raft
#

Hum what’s the new era about? In #news or till 24th before we know?

night cloak
#

@pure raft it’ll be announced on the 24th via live stream make sure you tune in!

#

@queen sorrel it means that your device doesn’t support the feature.

maiden pecan
#

Im having problems with my airpods

#

Why are they bot working

night cloak
#

@maiden pecan contact Apple then.

maiden pecan
#

but it only stops working on pubg mobile

night cloak
#

Have you tried talking to Apple about your AirPod problem?

#

Hi i have rendering problem direct x i use AMD Graphic what should i di its been so long since update

#

@night cloak how bro

#

.emulator

#

Thanks

#

I want to ask how long is the muted user for using the words (b*n) my previous account was suspended for that

#

@night cloak typing the word “ban” will mute you for a estimated time of 10 seconds then you can type again.

#

It’s put in place so that you don’t spam the bot. If you obtain a @rare role or above it’ll stop happening.

#

Noted

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tired lichen
#

W

limpid gazelle
#

Bir tane muhattap bulalım

#

Lan bitane Yetkili yok

#

Hileden öl eksi puanın geri verilmez

#

Uçak bug ı

#

Yaparlar

#

Eksi yeriz

fair sequoia
#

@night cloak lol another account gone

#

How long will it take

storm flumeBOT
#

Please do not use languages other than English, @limpid gazelle. Refer to #735483472432594994 for regional communities.

somber ridge
#

Hello, I have some questions about registration of World Tournaments, How can help me?

fair sequoia
#

Guys how could we report them to get (b*n) bot gonna mute me if i use the real word. They are using old ui TGB and using third party software . I match with them ingame there are no way to win them it is so disgusting. Ingame report dosent work. It dosent effect them

weary fox
#

@night cloak Brother, Canjin pmco comes back.

#

@night cloak Brother, Canjin pmco comes back.

#

@lime juniper How many months pmco will come back

queen sorrel
#

@night cloak it's a glotchy

#

Glitch

thorny tulip
#

how much time will it gonna take in gameloop of grapics glitch in directx+

night cloak
#

Hello anybody here to help me plz

thorny tulip
#

how much time will it gonna take in gameloop of grapics glitch in directx+

storm flumeBOT
storm willow
#

@night cloak what’s the issue?

#

@weary fox follow Official esports twitter for esports Updates.

night cloak
#

@storm willow i was trying to get off from the pyramid when i was about to reach the ground my character glitched and fall under the ground and i wasn’t abble to swim or go up

storm willow
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@night cloak please report in #old with char ID, region, server And attach video if possible.

night cloak
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@storm willow i don’t think i will be able to get video of it but i will try

dusk shoal
#

Hello guys, how I can report a cheater?

storm flumeBOT
#

Hello, @dusk shoal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

buoyant tendon
#

Pls fix me akun
account has been logged in with a newer version pubg

storm flumeBOT
#

You can contact the customer service via the game settings, @buoyant tendon. Refer to subpoint 5.3 in #faq for further instructions.

buoyant tendon
#

Pls help mee

short eagle
#

contact customer service

buoyant tendon
#

Wheree ?

storm flumeBOT
#

You can contact the customer service via the game settings, @buoyant tendon. Refer to subpoint 5.3 in #faq for further instructions.

buoyant tendon
#

Tencent ,I have done all the methods, nothing works,pls

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Pls fix me akun
account has been logged in with a newer version pubg

#

ID: 588576674

gilded lance
#

I connected my PUBGM account with my Twitter account and I use the social for the avatar. But shows up as a blank pfp on pubg

buoyant tendon
#

@storm flume not workinggg

gilded lance
#

@buoyant tendon

#

@storm flume is a bot

buoyant tendon
#

@gilded lance pls help

short eagle
#

@buoyant tendon only customer service can help you

buoyant tendon
#

@short eagle step step in cs not working

neat kite
#

please fix it immediately @lime juniper @elfin canopy @@wraith brook @night cloak , my bug

night cloak
#

@neat kite please do not ping multiple staff members or community members, you can report bugs in #old for them to be fixed, patience is key.

stark plank
#

Dear support team,developers and administrator, please read this post to the end.After the update for the Amd render bug problem,yes the problem was solved.

The game gets stuck very little in arena mode.I play comfortably.However,after 75 m left with parachute in classic mode,the game gets stuck.Especially the first 5 minutes is too much.It is not played.We are killed by an opponent until we find a gun from the house.This is a big problem for friends with a minimum system like me.There is a serious fluctuation and stutter problem in the game.These are the problems we face as gamers. Please,but please take note of my post.

night cloak
#

@stark plank you play emulator?

hollow wasp
#

Due to the increased hacker rates I am thinking of quitting pubg mobile

night cloak
ocean tulip
#

I need help, from a mod or higher please

night cloak
#

@ocean tulip please state your issue.

polar marshBOT
#

@ocean tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

surreal nexus
#

Hi i want server mena

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Hello

torn kestrel
#

If the person hosting a custom room have bad internet connection, then will the players playing that room will have any ping or any other issues

dull cove
polar marshBOT
#

@surreal nexus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dull cove
#

@torn kestrel no its not..

stark plank
#

@night cloak I'm just playing from the Gameloop emulator. Thank you for the information and guidance.Good work.

gilded lance
#

I connected my PUBGM account with my Twitter account and I use the social for the avatar. But shows up as a blank pfp on pubg
@gilded lance help

night cloak
#

Give it time.

worn pumice
#

Hi. Link FOR this discord please

storm flumeBOT
polar marshBOT
#

@split cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

static plover
#

My facebook disable my pubg not opening

night cloak
#

Hello, I would like help from someone

hot crest
#

@gilded lance just logout and login then u can see

night cloak
#

@lime juniper

vagrant forum
#

Hello, @night cloak. How may I help you?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sour crow
#

The game is trash now👎👎
Too many hackers

stuck wigeon
#

Hello @vagrant forum

#

I need support

vagrant forum
#

What's the issue, @stuck wigeon?

stuck wigeon
#

My facebook account was hacked and that person has linked his email and i cant unlink email and facebook

#

But i can login through gamecenter

#

I need to unlink the email and facebook

vagrant forum
#

Contact the in-game customer support, @stuck wigeon.

stuck wigeon
#

That guy is constantly logging in i cant get in the game

wraith brook
#

Can't you login?

vagrant forum
#

You can contact customer support through the login screen as well.

stuck wigeon
#

I am afraid to log out . 🤣😂

clear spade
#

Any developer Support here need Immadiate Help

vagrant forum
#

Unfortunately, no. The CS mail will redirect you to the in-game support for any account related issues, @stuck wigeon.

woeful elm
#

@clear spade kindly state your issue

clear spade
#

this private can i dm

#

@woeful elm

wraith brook
#

@clear spade State here only

timid sinew
#

Is recoil of m4 increased

wraith brook
#

@timid sinew no .

clear spade
#

@lime juniper

night cloak
#

When is 1.0 coming globally?
Before 15 September or after?
Just wanted to know this much

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

timid sinew
#

I feel shakiness is it problem of my gyroscope then ?

wraith brook
#

@clear spade Why pinging her ?

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@timid sinew Check sensitivity

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Settings

clear spade
#

need immidate Support

night cloak
#

I am not asking for date bro
Just first half of month or second half?
Which has more chances?
Everytime update comes in second week of moth

#

Month