#questions
1 messages · Page 984 of 1
Hi. I recently moved to Turkey for my Job. And, I am encountering high Ping. So,I want to change my country to Turkey. Please help me.
Kindly share your issue in #old, @arctic plover. Include a detailed description of your issue, a video recording of it will be helpful too, and remember to include these as well:
▫️ Your PUBG MOBILE numeric identification
▫️ Region
▫️ Device Model
@jovial vapor Go to settings > Basic and scroll down all the way, you will find the option to change your region.
When I was in India, I changed my country there. And now I cant change it again before 85 days.
You will have to wait.
Well you will have to wait then, @jovial vapor. There's no other way.
@spring zephyr I want to play PUBG here in turkey. Please resolve the issue by your side.
Can't pubg mobile change my country voluntarily? Please bro I love this game.
No. Unfortunately the team cannot interfere with individual accounts on such cases
I will give them the any permission required to interfere like gmail details etc.
What can happen to a teammate that blows u up with a grenade and finishes you
Can I give my clothes to a friend.
@bleak pendant You can report them in-game, their merit will go down. Refer to #faq 3.7 for more info.
You can report them for griefing and their merit will be deducted, @bleak pendant. In addition to that, if you reported them after getting killed, the player that griefed you will not be able to move for the entirety of that game.
@jovial vapor You can't share items.
Are u guys employees or volunteers?
Volunteers.
Why PMCO hackers has not got banned
How can I talk pubg Customer service agent?
You can contact the customer service via the game settings, @jovial vapor. Refer to subpoint 5.3 in #faq for further instructions.
But, In that conversation I only get to interact with the bot not a real person.
How can I talk to a real person?
Hey guys
You can contact the customer service via the game settings, @jovial vapor. Refer to subpoint 5.3 in #faq for further instructions.
The bot refers to you to real person also
Guys any working redeem codes?
Usually I found some on live streams of Official tournaments
Stay tuned to Esports channel of Youtube ;)
Hlo sir
PMCO HACKER TEAMS ke against investigation kab khatam hoga koi idea??
@night cloak yep.
Please do not use languages other than English, @oblique spindle. Refer to #735483472432594994 for regional communities.
@visual salmon:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@blissful lantern:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is there any vehicle skin in season 15 or not (not in boxes)
No information
What is this
The player is hacker when I was in the cover he hit on me on to the head
Hello, @willow panther!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
hello i just the guys above how to get redeem codes?
Reply to me and tag me
Please refer to subpoint 4.9 in #faq for further information, @junior sundial. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Ineed device plz help me
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
@junior sundial We don't give away devices
@heavy yarrow Provide the information
Information asked in the screenshot above

So I contact with CS
What do you understand better? English or Hindi?
Hindi
@heavy yarrow https://discord.gg/pubgm-india
I understand both
Well then you can provide the information asked in the screenshot above @heavy yarrow. It is asking which social media account is hacked
Use #activities to look for other PUBG MOBILE players, @steep tundra.
Is there any discord server for Bangladesh?
You may find all the regional communities in the #735483472432594994 channel, @old garnet.
hello pls help some one i got scammed through pubg's trusted website
i bought uc and still havent recived it its been a day
@normal fulcrum I connect with Facebook but my Facebook not hacked
can i change my email on pubg mobile ?
@normal fulcrum but he connect twitter with my pubg account
midasbuy
Contact midasbuy:
help@midasbuy.com
Please refer to subpoint #2.5 in #faq for further information, @heavy yarrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@heavy yarrow They are asking you which account got hacked
I connect and login with Facebook
But hacker connect her twitter account
@normal fulcrum
So answer is twitter @heavy yarrow
Yes
So answer them
hello pls help some one i got scammed through pubg's trusted website
i bought uc and still havent recived it its been a day
@red otter
You just wait for 3 Working Days
but usually i get uc within 2-3 mins
They will reply you soon @heavy yarrow. They don't assign 1 individual on each message they get. Just wait for few days.
@gritty glade Which website?
@normal fulcrum ok thankyou
@normal fulcrum midasbuy
@red otter Contact Midasbuy support through their website
i did but they didnt reply
Be patient.
@heavy yarrow Your prob not solved
I did not say it was a joke, but you will need to be patient for a response.
@brave wolf no
@heavy yarrow DM me I will clearly
@brave wolf And who are you?
@heavy yarrow Do not fall for someone who says they can help you. Only customer support in-game can you regarding the issue
@normal fulcrum ok sir
@normal fulcrum I'm a human
May I know how can you help him @brave wolf?
@normal fulcrum He say my twitter was hacked
If there's anything you know, feel free to help them here
Read #735483472432594994 before trying to help 
@normal fulcrum wait I will reply u 2 min
@normal fulcrum He want unlink hacked twitter acc.he can log on face book .he can unlink easily why he asking questions .he want twitter acc he need to contact twitter C's not here .hacker acces gaming contact twitter deactivat the AC.
@brave wolf you don’t know what you’re talking about at all. He cannot unlink his social media because to unlink it takes 7 days and it won’t unlink if the hacker logs in through the hacked social media.
@wraith brook 😂 India english
Do you even read instructions or just make random guesses? The unlinking feature clearly says that it would cancel if the account is logged in by the social media that is being unlinked.
@night cloak I know .contact twitter C's try deactivat e the acc
Huh?
Twitter’s customer service, not twitter C’s.
@night cloak auto correction mistake
The twitter account isn't his, contacting the twitter customer service is pointless.
auto correction, dude you literally said twitter C’s twice now. You have no idea.
Don’t offer support if you don’t know how.
Leave it to the contributors and moderators.
@night cloak cs
Please avoid going off-topic. You can have unrelated conversations in #chat.
Ok leave it .No more aruguement
today I had 200 ping when usually i have 40-60. My internet connection is perfect as always. Thoughts? I restarted the game, same ping
Pinned message, @hollow hedge. Complete the ping issues collection survey.
Please refer to this channel's pinned messages for further information, @hollow hedge:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
ah yea right i saw it
Hey i need a help
Who to fix microphone bug in pubg mobile? I hate very it
We are unable to provide assistance if you do not ask a question or state a problem, @feral lark. Remember to read through #faq before asking questions in the support channels.
@feral lark:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Guys , my friend’s account was hacked and someone linked the account to his fb , now both gets in , is there a way to unlink that hacker!????
You can contact the customer service via the game settings, @analog crater. Refer to subpoint 5.3 in #faq for further instructions.
Okey thanks
@feral lark More match skipping?
Hi, what will happen after 28/08 if Epic games doesn't turn back about his game? Will it affect PUBGM (developed with UE4) for iOS users?
I read that Apple will "ban" ue4 updates so all games can be afflicted
Is the game up to date on the last ue4 version? Did you update it everytime epic release a new build?
Hi im having some problems whith my pubg account.
When i try to login whith Facebook i get this message
@trail ember, check the apps and websites option from Facebook account settings.
Ok let me check
@brave wolf:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Neko can I ask if you have got any info related to my question?
@sweet cedar That's something you can discuss with in-game customer support
Got it thank you for the info
It will give you a warning @brave wolf and than give you small ban for few minutes. Ban duration will increase everytime to start and quit a match from spawn point
@normal fulcrum thanks
Bring indian Servers
Region will be affect crate opening?
@lethal jewel What Indian servers?
Region will be affect crate opening?
@brave wolf No
What s happening with fb?
Help Can I buy a Rename Card to change my username to an older username of my same account?
@strong pilot Your profile needs to be linked for at least 20+ days to unlink it I think
oh k
@spring void how to take license to host a tournament??
i was scared cuz someone is trying to steal my acc and fb is unlinking..
Help Can I buy a Rename Card to change my username to an older username of my same account?
@winged valley yes you can for 180UC in the shop under treasures i believe
or you can sign up to join a crew but you gotta wait for 7 weeks i was told.. or it a lvl10 reward
I know where to buy, just wanted to know if I can revert to an older name which was already registered @astral nexus
ooh okay, im not sure on that. if its possible itll help me as well haha
Help Can I buy a Rename Card to change my username to an older username of my same account? a username which was already used before
@normal fulcrum @vagrant forum Do you know?
@strong pilot FB Unlinking time 6 days.If u click ed unlink button?
Idk
If any one want to play pubg custom at 10PM then DM me
Help Can I buy a Rename Card to change my username to an older username of my same account?
@winged valley 2 accounts cannot have same in-game name
@strong pilot surely u clicked unlink button.after 6 days FB will be unlink with game account
@normal fulcrum No its my same account. I changed my username once, but want to revert to older name
You will be able to do it if someone else hasn't used it.
Oh okay, thanks
@strong pilot If you unlink an account, it takes 7 days to unlink the account. Unlink process will be cancelled if someone logs in with that account
@winged valley search Ur name on add friends nothing showed u can change
@normal fulcrum if i will log in with fb unlink process will end?
@spring void how to take license to host a tournament??
@next yew https://www.pubgmobile.com/cp/a20191127sssq/index.shtml
@strong pilot login with fb unlink procces will be end
ok!
Support?
Yes?
@limpid socket hi, someone loged into my pubg account and then linked it with his twitter and email
What should i do?
@normal fulcrum if i will log in with fb unlink process will end?
@strong pilot Yes
@night cloak you need to contact in game customer support, this is elaborated in #faq 5.3
@limpid socket i already did then they asked for information to provide that i am the real owner
Yes, you might need to provide information such as date of joining
It clearly says they are working on it. Please be patient.
My account has access form someone and he link my account to his email i need help to unlink his email
Just sit tight and let the team do their job!
Contact the in-game customer service, @fringe sequoia.
You can contact the customer service via the game settings, @fringe sequoia. Refer to subpoint 5.3 in #faq for further instructions.
@vagrant forum the proplem is that guy is playing with full magic hacks headshoot wall hack everything to make the system bann my account
@limpid socket
@fathom notch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Unfortunately, there isn't anything that the discord staff will be able to do about that, @night cloak.
@vagrant forum i did but them don’t reply to my i send to hem from 2 days
That account is mythic fashion i spent so much money on it
It takes time for them to respond, @fringe sequoia. Please be patient.
Be advised that your account safety is your own responsibility, the discord staff cannot help you with that. Only the in-game customer service deals with account related issues. They might take time to respond but that is your only hope.
@night cloak Not ignoring .Staff can't do nothing.
@night cloak Contact customer support to unlink hacker's account instead of using unlink feature. That might be more helpful
@normal fulcrum i already did
I suppose that isn't too hard to understand.
Where can I find a good pubg acount?
Trading/Sharing game account is against ToS. @jovial copper
Why toxic tejal is having pubg partner title
Please refer to this channel's pinned messages for further information, @livid vapor:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
can we install pubg mobile beta together with regular pubg mobile
Yes, you can, @cinder hatch.
Why toxic tejal is having pubg partner title
@livid vapor
Who Is She?
Oh thanks @vagrant forum
Why toxic tejal is having pubg partner title
@livid vapor Owner of Village Esports
Hello, @livid vapor. Refer to this regarding the "PUBG Partner" title:
How long does it take to fix redemption store of BONUS CHALLENGE? Its been 3 weeks
hello im use unlinked to facebook but now my gmail his unlinked , i cant to log in in my account pls recovery my account
my id : 5121700694
my gmail : tokyoshosh1@gmail.com
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
It's old. Probably no.
so, do we have any fix for mic glitches ?
You can try changing your DNS to 1.1.1.1
@night cloak you details like lie.
@night cloak you unlinked FB successful ly or not?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@undone edge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@brave wolf i wanted to unlik my facebook account but instead my gmail account was unlinked
@night cloak see u want unlink the FB u need login on gmail.u need unlink Gmail u need login on FB.u can't unlink both.
@night cloak u loged on fb ?
my facebook is disactivaited
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
@night cloak your fb was deactivated how you unliked Gmail?
Hello Pubg please help me
Hello
I purchased prime plus sub on 17 july and it was going to expire yesterday and in play store its showing expired but today i got the uc rewards from the same section can anybody tell why?
You can contact the customer service via the game settings, @hexed echo @honest mirage. Refer to subpoint 5.3 in #faq for further instructions.
@storm flume tried so many times..no response from customer care..please help or at least let me know wen i can use my account normally
@night cloakYou can't unlink Gmail without Ur FB .
@hexed echo Patiently wait for their response, it can take some time.
By completing all missions of week 1-6 without any prime plus or ez mission license or something how much is my RP supposed to be ?
Change to ultra on sound but when I relaunch the game it will back to hight @spring zephyr
@spring zephyr just suggest..will it resolved after the next update?
Why there is no login option in beta?
Guest login only, @warped parcel
@hexed echo You can try contact in-game CS.
im log in with gmail and im unlinked fb but the game unlinked my gmail @brave wolf
I had beta account for a long time now 😢> Guest login only, @warped parcel
@onyx cairn
It will be back, soon. But use it for now.
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
Is there any patch note available for beta 1.0. 1?
They are available in our beta servers.
Discord?
@spring zephyr see the swat pscho chat how it possible?
Yes, but not meant to be public. New recruiting starts soon! @warped parcel
Where can i find it? I'm new to discord
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@brave wolf He can contact in-game CS regarding that.
He saying like this im log in with gmail and im unlinked fb but the game unlinked my gmail @Gopi @spring zephyr
@spring zephyr ok
@onyx cairn how can i join beta server when recruitment starts can you please help?
By completing all missions of week 1-6 without any prime plus or ez mission license or something how much is my RP supposed to be ?
@bright cloud Are you can login now?
I can login
Thanks @sick shale
Yes ican. Login
How fix my maps 0,1mb .I try to update and fix with repair but still
@bright cloud try to unlink the hacked account
When I unlink my tweeter account they show me that
@heavy yarrow
@brave wolf bro they link there email and phone number with my account
You can contact the customer service via the game settings, @bright cloud. Refer to subpoint 5.3 in #faq for further instructions.
@bright cloud contact in game cs
@brave wolf but i can still login with my fb and Google Play games
@brave wolf what is games cs
@bright cloud customer support
10x60 = 600 from Daily
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x6 = 360 from the bonus for playing with RP friends
That's 101 levels.@eternal cobalt
@brave wolf i had already talked
@bright cloud Unlink the email feature not yet. customer support only can help you.
@brave wolf i contact them but they said 90 days in that time i will lost my account bro
Only they can help you regarding this.
@spring zephyr bro help me plzz
You can contact the customer service via the game settings, @bright cloud. Refer to subpoint 5.3 in #faq for further instructions.
@spring zephyr @storm flume i try it bu not wroked
@eternal cobalt You can get RP points by opening crates too
They might take time to respond, @bright cloud. Please be patient.
@bright cloud Only in-game CS can help you with this.
@spring zephyr bro can u send my problem to the officials
You can contact the customer service via the game settings, @bright cloud. Refer to subpoint 5.3 in #faq for further instructions.
Hi
@spring zephyr how much time does cs take to respond they said within 90 days
It can take upto 90 days.
@brave wolf bro can u send my problem to the officials
We are unable to provide assistance if you do not ask a question or state a problem, @west sequoia. Remember to read through #faq before asking questions in the support channels.
@bright cloud safe your both accounts and activate two factor authentication .In game customer support only can help you .
@spring zephyr in that time i will lost my account
@bright cloud why?
That's your only option, patiently wait for their response.
@brave wolf bro they linked thier email and mobile no
@brave wolf they can chnage it
Please refresh bonus challenge rewards
@spring zephyr can u say to official s my problem
Hello i wish u be fine
my case is: my acoount can't change Country cuz i don't have this option .. how can i get it!
You can contact the customer service via the game settings, @bright cloud. Refer to subpoint 5.3 in #faq for further instructions.
@half tusk Please don't advertise here.
@spring zephyr bro when the option came to change email or mobile no
Country here not a Flags, my country from Basic
@obtuse quail, are you from Europe?
@solar hare please contact the pubgm india server for your issue
@bright cloud Contact CS, wait for their response, that's the only thing you can do at this moment.
@bright cloud He only can login he can't unlink Ur social media .try customer support explain Ur problem correctly.
You can contact the customer service via the game settings, @obtuse quail. Refer to subpoint 5.3 in #faq for further instructions.
@obtuse quail You chose Europe as your region when you were making your account, you can revert it.
@brave wolf bro they are not replying right now
how can i fix it!@spring zephyr
You can't.
Can you be patient, @bright cloud? Repeatedly asking it out here isn't going to change the fact that only they can help you.
@obtuse quail where u from?
@obtuse quail Unfortunately, you can't do anything about it.
You can try contacting the in-game customer service, we can't do anything about it, @obtuse quail.
مرحباً
Please do not use languages other than English, @tidal robin. Refer to #735483472432594994 for regional communities.
@vagrant forum bro if are playing from season 1 to season 14 the u should also worry ns
Guys
@obtuse quail You can't change region permanently.but u can get events from connecting vpn.
Pls dm me
@brave wolf bro if they are not replying then i wait or msg them
@brave wolf i try VPN like old time but not working, it's Blocked
Be advised that your account safety is your own responsibility, the discord staff cannot help you with that. Only the in-game customer service deals with account related issues. They might take time to respond but that is your only hope.
@bright cloud
@obtuse quail Can't do more.
@vagrant forum TQ maybe i get my account back
@rose grove Selling/trading accounts is against ToS, don't ask here
@rose grove that is against the terms of service of the game. Don't do it or else you may get banned.
@bright cloud Please move to a discussion channel now, you have already been answered.
Your username does not comply with our community guidelines, @rose grove. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.
can i got any way to contact Customer service Directly like live chat!
i'm old Customer!
You can contact the customer service via the game settings, @obtuse quail. Refer to subpoint 5.3 in #faq for further instructions.
@obtuse quail Only can contact email and in game support. live chat support not here.
can u typing official mail to contact him please?
Can you help to recover my account?
Be advised that only the in-game customer support will be able to help you with that. The customer support email will most probably redirect you to the in-game support.
@obtuse quail
Can you help to recover my account?
@tidal robin you can contact the ingame support or email customer service at PUBGMOBILE_CS@tencentgames.com
#questions do unlinking process will be stopped when account get banned for 7 days?
I don't think so, @tacit linden.
@vagrant forum ok
@devout saffron thanks
@tidal robin you're welcome
@half tusk, advertising isn't allowed on this server let alone this channel. Please avoid advertisement of any sort.
@devout saffron #questions do unlinking process will be stopped when account get banned for 7 days?
Sorry bro
@spring zephyr
#questions do unlinking process will be stopped when account get banned for 7 days?
Weren't you just replied to that?
@vagrant forum but u didn't said it was confirm or not
Ur Said As May be
And Your Not Sure About That
So I Asked
@tacit linden Wait I will answer you.
Ok
@tacit linden, check this message from a user who faced a similar issue.
@tacit linden nope.
@brave wolf:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
what is this??
@floral moon
Bro when will they solve the ping issue??in facing 220ms in asia server
Please refer to this channel's pinned messages for further information, @dense cedar:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
@spring zephyr ty
@Frozen#0575 thanks
I need argent help of a person who is mod here or pubgm staff
@grand wadi State ur problem first
Account banned? 
My mic glitched permanently how yo fix that ??????
I have 2 pubg account
- Google ( useless acc )
I was trying to delete Google pubg account but after I deleted pubg account of Google one idk why automatically Facebook account deleted but Google is safe now
My mic glitched permanently how yo fix that ??????
hey anyone ????
@night cloak Tried changing DNS ?
I have 2 pubg account
- Google ( useless acc )
I was trying to delete Google pubg account but after I deleted pubg account of Google one idk why automatically Facebook account deleted but Google is safe now
@grand wadi
Anyone help
Ok ok let me see
Ples help me I am feeling scared
do I can get my account back
For better understanding, do you have one in game account linked with both or 2 different accounts linked with one of it? @grand wadi
I Russian I don't speak
#735483472432594994 PUBGM Russia
Россия-_-
Caps lock, sry 😉
Fair players😌👌
??
@onyx cairn 2 different
is ios beta working now?
Yes, @dapper raft.
70% headshot he is a professional player
Hello, @olive relic!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@vagrant forum download link?
@normal pulsar Soldiers crate
@grand wadi
So you have 2 different game accounts in game but you unlinked/revoked Google access?
😂
Black
@main cedar:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@normal pulsar Here.
Current streak of kit getting a Mythic : 390 😑
No
not*
Ufff
@minor agate:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@onyx cairn yes right
That's a simple one I think
You need to contact the customer service in game and also contact Google, as we cannot recover it from here. @grand wadi

Говори по русски тогда
@normal pulsar English only
Please do not use languages other than English, @normal pulsar. Refer to #735483472432594994 for regional communities.
Nono
to my knowledge I think it was a long time ago
the skirt isn't available in global now
@heavy vortex It's there in soldiers crate
soldier crates have blue colored
@normal pulsar Is that from Global version?
#questions can anyone unlink the main account (created from which account) from second linked account?
It is not available on the Russian Client
Please refer to subpoint 2.5 in #faq for further information, @tacit linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Need help
when I went to GTA to play
Thanks
#questions can we unlink the main account from second linked account?
@tacit linden yes you can unlink any social media
@tacit linden Just log-in from the second account and unlink.
@normal pulsar The one that you are asking for is probably from crates. It's not available at this moment.
My FPS settings is gone
Wdym gone ?
How can I unlink email on my pubg account?
@jade vault you can't unlink email
Email can't be Unlinked only social media
@normal pulsar, the one you are looking for isn't available in crates currently. It was available a long time ago.
Hello, @frosty current!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
#questions I Linked My Account To Twitter And Gmail
If I Login From Twitter Can I Unlink Gmail?
Can you please not send irrelevant images here?
OK
@tacit linden yes you can
Can Gmail be Unlinked ?
Ok
@tacit linden You can't unlink your Gmail.
@wraith brook play games can be unlinked
@spring zephyr buy it is showing as you can unlink the gamil
@tepid stratus He is asking gmail which can't
At this moment, you can't unlink your Gmail.
Bag?
Hello, @normal pulsar!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
@spring zephyr but I can
If I login from twitter I can
Then where should i post it? It's been 390 openings, haven't gotten any mythic 😪😐
@tacit linden Can you provide a screenshot?
Gmail=play games
Third login option is E-mail linked which can't be unlinked
@tepid stratus Gmail is different you nub
@spring zephyr ok
Its based on luck so there isn't anything that can be done about that, @warped parcel. Feel free to drop a feedback in #old.
how can i tell which rp missions are friend aided and which isnt?
😪
in terms of symbols lol
Then where should i post it? It's been 390 openings, haven't gotten any mythic 😪😐
@warped parcel
Contact customer service in game for item related issues
the one with two hands shaking is friend bonus.. and the other one is friend aided. @astral nexus
The ingame CS doesn't solve anything, they just ask a few questions and it's done. @sand path
okay thank you Adi :p im a noob lol
Today also I encountered a hacker in bonus challenge.dear Pubg modarators pls do something against them.😫😫😫
I can't complete two missions in RP
@warped parcel Crates are totally based on luck..
But... For 390 openings 😅seriously
5 flairgan and kills in certain locations
If you need no more support please move to discussion channel.. Also members here are on 1000 streak@warped parcel
Wow
Does low FPS do less damage or do the bullets go too slow?
@eternal cobalt not the damage but affects on fire rate
Today also I encountered a hacker in bonus challenge.dear Pubg modarators pls do something against them.😢😢😢
That is why I get killed every single time when I use akm
@fleet lotus Yes
@eternal cobalt, firerate does get affected at low or fluctuating framerates.
Hello, @fleet lotus!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Wow)
How to be part of Pubg support
Arab?
Please move over to #chat if you do not require any assistance. This isn't a place to send random screenshots, @normal pulsar.
Please refer to subpoint 6.2 in #faq for further information, @steep wolf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
how can i tell which rp missions are friend aided and which isnt?
@astral nexus AGH, sorry. These once are Aid missions.
Fix this stupid game. Hackers freeze server all day. Cant enter the game regardless good connection. Stuck on loading screen.
@vagrant forum Okey Bro I Sorry
@astral nexus AGH, sorry. These once are Aid missions.
@spring zephyr oooh okay. so i can get extra points from both friend aid missions and the special mission right.
@astral nexus You won't get extra points for the Aid missions, check the screenshot that I just posted.
I know the solution for all those problems
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Hey
@astral nexus You won't get extra points for the Aid missions, check the screenshot that I just posted.
@spring zephyr okay i understand now haha
@hot vapor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey
File claim is useless like the anti cheat system of the game
What is this? Broken game.
Tried sending mail and they be like ticket cloes
@hot vapor same thing is happening with me
They susspend my account for 10 min and then 1 day
Are you jail broken?
@hot vapor no bro I'm using android and it's not rooted
@hot vapor Connection change most probably
@tepid stratus alredy did that still
Please refer to subpoint 4.5 in #faq for further information, @tawny zenith. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
playing with 90 fps active.sav files damages the account?
I'm playing this game from season 2 and why tf I'm getting banned now ??
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey is this dns server changer thing for voice glitch is once for all
@storm flume What ever computer generated answer machine.
@covert umbra, modifying game files is against ToS and will lead to a ban.
Yes @night cloak
Thank god
Then no need
@wraith brook so how would I know that is fixed
I am just using another's phone non modified file. still??
@night cloak Check in game
Yes, @covert umbra.
I recommend you to wait till the next update as the feature will be made available for other devices, @covert umbra.
Thanks sir/mam
@steep wolf:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why
@vagrant forum
Why am I getting suspended
Could you share a screenshot, @steep wolf?
It isn't stated in the FAQ section, @night cloak.
@vagrant forum that dns server changer for coice chat glitch
No, I mean I'm getting suspended here in the group chat whenever I try to explain something like I'm trying to help people.
Hello, there is a loophole that recovers the violated accounts that you have blocked
Ohhhh
That's why. I simply wrote 6 lines -_-
Then got suspended
I was explaining 10 mins termination
Anyone answer me pls pls pls
What's the problem?
As I said, it isn't stated in #faq. You may refer to sub point 4.5 if you just want to know about the DNS changer, @night cloak.
Well you're now spamming support channel @steep wolf
Omg thanks
Just set your DNS 1 to 1.1.1.1
Please help me to unlink email login because my account is hacked and hacker added his email and he can login. please help please help
Hello, there is a loophole that recovers the violated accounts that you have blocked
Mind sharing that in my DMs, @distant flame?
@late grail, contact the in-game customer service.
You can contact the customer service via the game settings, @late grail. Refer to subpoint 5.3 in #faq for further instructions.
@obtuse vigil:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You cannot discover it, as root and jailbreaking blocks your protection systems in the game
@late grail not possible to unlink when it's already link. But which link tho? Email/number or fb and twitter?
@vagrant forum is that only for once after that i won't have to use that dns server changer ???
@distant flame, just share me the details and source of that info.
Email/number login
You will need to change the DNS while you're playing, I don't think it remains the same forever, @night cloak.
What would happen if I write Ba*n
What ?
@distant flame:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@vagrant forum so my mic will glitch if I don't use that
@obtuse vigil:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yes, that may happen, @night cloak.
They said the loophole in the Vietnamese version
@SilentCaliber is there any way ?
What is your issue, @obtuse vigil?
How do I communicate with you
You shouldn't face the voice glitch as long as your DNS is set to 1.1.1.1, @night cloak.
Just to inform
If you're rooted/jailbreak and facing 10 minutes termination and still want to play the game without getting terminated. Hide root/breaking permission from PUBG.
× Don't try to manipulate the game or you'll get a gift from Tencent.
Ping issue is better today,
@wraith brook keep it changed huh ?
Yeah keep it 1.1.1.1
@distant flame, DM me.
I swear to God that the game is in steep decline
I hope everyone who was facing the ping issue aren’t having any trouble now
For ping issue, use network optimizer.
Please help me to unlink email login because my account is hacked and hacker added his email and he can login. please help please help
If it's already link with mail/number not possible to unlink it.
I already replied you about that, @late grail. Contact the in-game customer service.
Ok Neko
Ok @vagrant forum. I will try that for sure but isn't thier any other way
@vagrant forum ok
For twitter and facebook, you can just deactivate or remove the link via app.
I contacted you, but you did not reply
@night cloak, no other way to fix it currently.
fix asia ping for pakistan custom rooms pls
@vagrant forum is pubg working on it
@steep wolf move to a discussion channel if you dont have any quires.
@shy veldt 
I'm trying to help. @night cloak
I meant fix bonus challenge ping for pakistan
I told this guy many times uff
I want to chat for supporter
Wdym
Are you looking for assistance, @supple spear?
@celest shadow yes
State your issue, @supple spear.
When the option came to reset email and phone mumber
What's the point of they don't even tell me why I got suspended?
@celest shadow bro plzz help
My account was hacked
Please refer to subpoint 4.11 in #faq for further information, @hot vapor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
You can contact the customer service via the game settings, @bright cloud. Refer to subpoint 5.3 in #faq for further instructions.
Is it possible that I got suspended because I called the customer support useless and a bot?
As of the 3rd rule, the camera should not move while pressing the left side shoot button and swiping the screen......But I am facing an issue where the camera moves even if I press the left side shoot button and swipe the screen
Hello my Pubg mobile account got hacked but I recovered the twitter and disabled the facebook but the hacker linked his email, so how do I unlink the email ?
or is it possible ?
@celest shadow I purchase 40000 uc and then I buy the pharaoh rises and I have all the invoices for purchase and then I received this message
@celest shadow I purchase 40000 uc and then I buy the pharaoh rises and I have all the invoices for purchase and then I received this message
@supple spear only 4 uc deducted right then isn't it better to leave it
@night cloak, contact the in-game customer service.
Apart from the stupid bot that keeps replying
@hot vapor you will have to wait for the ban period to end. The reason for it is stated in #faq sub point 4.11.
@hot vapor Did you changed connection in between match ?
?
because I can't find anything related in in-game cs
Follow this.
@wraith brook Not intentionally, no. I don't even know if it changed
Wait then
@hot vapor:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
May I ask where did you purchase the UC from, @torn kestrel?
Fix up your DNS and you shouldn't face the issue again. As for the current ban period, it cannot be removed, @hot vapor.
@hot vapor I making purchase from the game and I have all the invoices for purchase to my Apple ID
How to do that on iOS
Please refer to subpoint 4.5 in #faq for further information, @hot vapor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@supple spear wrong tag bro
@hot vapor how do
I'm back in the game. I'm only here to know why I got suspended, so I don't repeat it. What's the use if they don't even tell you why
What stupid reason to invoke a suspension? Because my device switched networks?
@hot vapor Just data error . It's ISP issue happens with me everyday
Yeah network change
Is the reason
I thought maybe because I called the customer support useless bots 🤣
Which they are, and I don't take it back.
I had completed the sharpshooter achievement and the game refused to give it to me.
I even showed them proof
@distant flame:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello i need some help
I want my account back.
@worldly tartan:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi
There are hackers who restore accounts and close your account for 10 minutes if you kill them, and they disconnect the server and cut off the Internet
The Top 100 Conquerors, without exception, all use hacking, jailbreaking, and root tools to disable your protection system inside the game
Great, I just explained it and then immediately got suspended
Waste of writing 7 lines
There are hackers who restore accounts and close your account for 10 minutes if you kill them, and they disconnect the server and cut off the Internet
It would be better if you had evidence related to what you're talking about. As for the DDoS attacks, the team is aware of those and will be fixing them.
@distant flame yes that's again an issue, hackers have found a vulnerability again with Tencent's server. They aren't hacking into your account, they are doing DDoS attack by using their game IP.
I have evidence that I reported a person and blocked their account, and after a month they opened it
@distant flame:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Maybe ban was of 1 month only
And you tell me, Do you have evidence? Do you have a system that protects the game? Take a look at Top 100 and watch their games and you will know that the game is 90% hacked
There are many ways to do DDoS attack. The one method which was found last time was already patched, now hackers have found a new way by using game IP and Apks.
@distant flame Top 500 players goes through anti-cheat system on daily basis to ban as many hackers as possible
Yes, all top 100 are infact hackers but they're slowly getting suspended from the game by specifying their stats abnormalities. As some may not be hackers.
Im bot Will Hack Reveal places Know the names of the players Shot the head What nonsense
I have evidence that I reported a person and blocked their account, and after a month they opened it
@distant flame Account once banned due to violation cannot be unbanned. Hackers user new accounts and use the same name to spread the news they can unban account. And use that scam to do carding
Hello, @distant flame!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
If you want to report anyone using any plug-ins to cheat in-game, feel free to report them using the link above @distant flame
@normal fulcrum Well play it and you will reach the crown and tell me if a hacker kills you or not
We cannot do anything if you don't report such players with proof @distant flame
Report the players everytime you encounter a hacker. If they don't get ban, then either they are not cheating or you need better proof
I reported a player, but it never showed up in my reports list
@normal fulcrum We are reporting inside and outside the game and you have not done anything. They have a way to delete the reports related to his account through the game files.
How do I counter that? Now I don't even know how to search for this particular person
Those are just rumors @distant flame
Hackers are everywhere even in bronze tier but they are slowly getting suspended. @distant flame
Make sure you provide screenshot/video for a valid proof.
@hot vapor
✓ Stats Abnormalities
✓ Abnormal GamePlay (i.e. killing enemies even hiding behind trees/rocks)
@hot vapor You killed by hacker .spectate enemy see right corner note UID u can report on add friend ALSO while spectating enemy
If you don't optimize your security and prevent root and jailbreak from entering your game, I swear to God your game will be over.
@brave wolf i reported bro. It didn’t show up in my reported list
@brave wolf Don't repeat things already said by a staff
And I have video proof 🙂
@hot vapor Reported where?
And if they can prove it’s normal gameplay, I’ll quit the game.
@normal fulcrum in game, after i died.
Hello, @hot vapor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Take a look at the Conquer Top 100 in Europe or the Middle East. You will know that my words are correct and that they stop the server, delete reports and head shots, and reveal locations and speed
I just have 1 question so pls answer it
Go ahead
Thank you. I hope that I conveyed to you information about what is happening in your game. I hope that you put in place a very strong protection system.
Why did u make 2 servers
One for gameloop players
The other for all the others emulators??
Because other emulators are not official
We can't play pubgM in gameloop it's lagging a loooot
I play Fortnite , valorant ...
But when i play pubg pffff
An increase in cheating activities have recently been discovered among unauthorized emulators. As such, GameLoop players are now paired only with other GameLoop players, while non-GameLoop-players are paired only with other non-GameLoop-players.
@lone mulch
But Like Phoenix Os Players are not hackers !!!
U can t use cheats in phoenix !
So why u dont let phoenix players play with gameloop players
not recommended from Tencent to play PUBG MOBILE.

Use of unauthorized third-party software or methods, @brave wolf, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Ok thank u❤
eventually they do get ban
Phoenix players ??
You can now access #emulator-chat and #emulator-support, @lone mulch. Revert this at any time by sending .emulator in #481204134859505684.
@storm flume . How about using Game booster for the high ping?
Use of unauthorized third-party software or methods, @graceful jungle, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
how many days left for the season end?
.@night cloak In build app also?
Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.
I need some help
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Ok
Can you help me please
Hello PUBG Company,
My name is Mahmoud Alkholi, and I owned an account in which I developed a lot of weapons and got tired of it a lot. After a period of time, someone stole my Twitter account, the version of a pubg account after that, and violated the rules of the game. I tried very hard to cancel the linking of the account with Twitter, but the hacker cancels everything I did. You confirm that my account was hacked through the stolen email, and I confirm its registration in my account. Please help with the question. This is my account 5149559088 and its name is T5 | 1994
Please help me
Greetings to you
Mahmoud Alkholi
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
Is anyone here?
We are unable to provide assistance if you do not ask a question or state a problem, @olive relic. Remember to read through #faq before asking questions in the support channels.
Hackers got my friends acc we have access through email but thw fb has been hcked how do i unlink fb
Deactivation deactivated, modify your account, your associated account is created on Instagram - 3dnv_ as the activity on this account is violated
Now my account, which I play on, cannot be because of this. Please return my account, please
Huh?
How do i unlink fb?
Please refer to subpoint 2.5 in #faq for further information, @fleet gorge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Yo amyone
You can use the in-game unlinking feature.
Is it banned. @grave lotus
Can someone help me
@grave lotus:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Future Conqueror. New account. Speed hacking, wall hacking. All hacks you can imagine.
Hello, @tawny zenith!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
There are some websites sells hack why not taking lawsuit against them?
@celest shadow
@olive thunder:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Contact ingame customer support
The account is not opening how can I report it ingame customer support 🥺
@inner bridge easy to solve
@inner bridge create new account and talk to customer support
No, not needed.
There is nothing 🥺
Official pubgm support won't know such problems. Only main things, but the deeper once they can't. @storm willow
I'm a developer and a tester so I know what vulnerabilities are in pubg
@steep wolf changing src version of the game lead u to b.an for 10 yrs.u have any idea to fix that newer version bug?
Yep!
@steep wolf so how can I solve these
@steep wolf wht is that
@prisma heron are you a pubgm support aswell?
@humble forge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please do nor recommend any unofficial solution.
You need to contact customer support. @prisma heron
Go to #activities, @ebon minnow.
Many people get their accounts hacks because of fake websites
Example - free UC/Skin and etc
by using phishing. Then once the victim enters their email and password, the scammer immediately gets the message which could be via email, api, TG bot and etc.
Sure!
Hackers fpund today plz help us . I wish u maintain fair game play environment
Ight, peace ☮️
Hello, @knotty nexus!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm willow bro i contact the ingame cs from another account bcz i cant log into my original acc it says logging from newer version.and i clearly said my issue to ingame cs.and he said i need to contact ingame cs from acc that have the issue.how can i contact cs without logging in? I think they dnt know about this issue clearly
@storm willow im tired of posting same thing again and again bro.i waited near a month to get a response from ingame cs.u dnt feel me bro.waiting for next update its my last hope
Not the error message, post the screenshot of Customer support response.
@prisma heron
You aren’t expected to get a response straight away, @prisma heron. Check the pinned message regarding the support agents taking less time to reply due to the current situations.
Due to the COVID-19 crisis, customer support agents are unable to work or are now having to work from home, so wait times may be longer than usual. We’re sorry for the inconvenience.
@storm willow How to link number with my account.
@brave wolf still under beta, I haven’t seen anyone using mobile link yet, only Email link works as far as I know.
hello one question please
what about people who team up with cheaters how can pubg detect them and ban them cuz im playing like 1 v 8 in solo !
the 3rd in euope server team up with 5 cheaters in solo !
@fierce night report them ingame- anti competitive game play and teaming up as reason.
@storm willow its new conversation bro now i dnt have their response
@prisma heron try again and let me know.
@night cloak what pinned message?
@fierce night:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@storm willow ok i will.
You can’t link phone number yet, however, you can link your phone number to your social media with two-factor authentication. Two-factor authentication is an extra layer of security for your Twitter account. Instead of only entering a password to log in, you’ll also enter a code or use a security key. This additional step helps make sure that you, and only you, can access your account, @brave wolf.
@storm willow why showing this
@brave wolf as said earlier it’s still in beta.
@prisma heron easy, just look at pins and scroll down until you see a pinned message by the moderator named Killua Zoldyck.
why muting me for talking about terminte this cheater account!
ican't say b....n cuz i will be muted again
The bot automatically mutes you if you say a certain word, @fierce night.
@night cloak where ? I
I report many time about cheating players i even have record video today i was killed by cheat player he have M4 with kill message 😐 i lose a lots of rank point please do something
@polar marsh PubgMobile got boring like no longer because of your carelessness
Yes, because that word gets repeated far too often, @fierce night. There is nothing contributors or moderators can do regarding terminated accounts, that’s one reason why you get muted and pinged with a bot message so you don’t repeat the same question.
@storm willow Beta?Also email link feature in Beta .Why they showing login feature without linking feature.Any way thaanks
@rain flume report them via the spectate option or in #cheater-reports when the channel reopens.
so he just keep f** us the whole day and thier is nothing we can do?
@night cloak idnt get it there is no option in cs called as ping?
@polar marsh When will we see PubgMobile in a clean environment?
Try not to swear because that’s bypassing, @fierce night. I understand you are frustrated but you can go to #old and complain there.
im not colpaining 😄
In #news, @grim tangle:
The official team is dedicated to bringing you a fair gaming environment and will soon be introducing a safety observation period to further improve the overall gaming environment by preventing suspected cheaters from potentially playing unfairly. With the help of machine learning, the system will be able to automatically identify players who are attempting to damage the fair gaming environment and violate the end-user license agreement, and remove them from the matching queue to ensure the fairness of matches. Once the above behavior is detected, players who are attempting to damage the fair gaming environment will have to play the game under safety observation for a period of time safety observation period. During the safety observation period, players who are attempting to damage the fair gaming environment will not be matched with other players who are not under safety observation, their earnings from matches and battle statistics will not be recorded, they will be unable to team up or spectate matches, and they will only be able to play limited game modes until the observation period ends. If such players damage the fair gaming environment during the observation period, their account will be permanently suspended.
@rain flume report them via the spectate option or in #cheater-reports when the channel reopens.
@night cloak
I dont have permission
@rain flume the channel is closed, wait until it reopens.
Even then you will not have permission due to your level, ask someone with the rare role to post it for you.
The channel is currently closed for processing, additionally you'll require the rare role in order to post there, @rain flume.
In #news, @grim tangle:
@night cloak the really not a solution for limiting the cheaters
cuz they jut close account and start a new one
Yes it is, @fierce night. Only solution as of now, they have not implemented such features to detect cheaters yet.
Did you fix game lag in server
Not yet, @rain flume.
all cheaters who kills me in solo they like all of them using a new account to rise girls only
Hello guys pls Iwant to know I hear some people say they are banned 10 years without reason and the they say if you killed or report hacker you will ban 10 years and also they say if you killed high number of play you will ban I want to know if this true and the new anti-cheat ban 10 without reason? Help pls
how to un
accounts tell us 
594643586
Feel free to provide your feedback in #old, @fierce night.
@vagrant forum no need bro cuz no body cares 😄
@deft wyvern no it's not true
i have like 10 cheaters who do ddos attack reported them svrl times but nothing happened
You are only banned with a reason, @deft wyvern. When suspicious activity is detected on your account.
Please use #old, @fierce night.
I'm a developer and I test the vulnerabilities of the game. I help people with their problems which are not known by the official pubgm support, am I allowed here?
You’re getting nowhere here.
Hello guys pls Iwant to know I hear some people say they are banned 10 years without reason and the they say if you killed or report hacker you will ban 10 years and also they say if you killed high number of play you will ban I want to know if this true and the new anti-cheat ban 10 without reason? Help pls
@deft wyvern that happened to me ,
@steep wolf developers have yellow names and they have the community team role, do not lie about being a developer.
If I don't have a yellow name doens't mean I'm not a developer. I just don't use discord much.
@steep wolf Can u stop now ?
You are not a developer, @steep wolf.
@steep wolf private developer😂
@night cloak I can tell you the latest vulnerability of the game.
Why you can't bring back rank you lose whin you get killed by hacker
Compensation isn’t offered sadly, @rain flume.
Get the points back yourself by doing classics.
@night cloak Are u kidding?
hello im use unlinked to facebook but now my gmail his unlinked , i cant to log in in my account pls recovery my account my id : 5121700694 my gmail : tokyoshosh1@gmail.com
plz help me
Try and leave if you see someone with the conqueror title, @rain flume. That’s my only advice.
Get the points back yourself by doing classics.
@night cloak
I do it again and again and i found hacker
Contact the in-game customer service, @night cloak.
@vagrant forum im already contact him but didnt respend me
@night cloak He saying differently
Try and leave if you see someone with the conqueror title, @rain flume. That’s my only advice.
@night cloak
I'm not noob to leave the game i can kill them but the problem with creating
The discord staff cannot help you with account related issues, @night cloak. The in-game customer service is your only option. They might take time to respond due to the current situations. Please be patient.
@wraith brook okay Bye! DDoS attack is still working just a heads up.
× Using user IP to lower the ping of the users via terminal emulators.
So why ponged me ?
You told me to stop. So I'm stopping. Bye.
Is khalas pay legit?
When I'm spectating my friend my ping is 50-60ms when I play a classic match my ping goes to 100-200 I'm playing on wifi
Pinned messages, @solemn oxide.
What
Fill out the server ping issues collection survey.
Okay
@potent flint, no.
Is there any other site like midas buy which accepts pay pal?
Well one more thing when I'm. In lobby ping is very low and when I enter the match ping goes high
Only midasbuy is trusted.
But midas buy does not take paypal
@vagrant forum Seagm?
Seagm is malaysia only right
@potent flint no I used in India that's why I ask trusted or not
Did u get the uc when u used it ? @brave wolf
@potent flint yeah
Then its real
I think they take your money and use the same money on midasbuy to buy uc
Only midasbuy is trusted.
I did.
Thank you for reporting.
Hi , I want to cancel the email
You cannot unlink/remove emails as of now, @kindred breach.
I want sale my account 🥺
I think they take your money and use the same money on midasbuy to buy uc
@potent flint I wont recommend that since those aren't official. If you purchase UC from any other sources it will get deducted later on.
@kindred breach Against ToS
@kindred breach, selling/buying accounts is against the ToS of the game and may lead to a ban.
Fill the form in the pinned messages if you faced high ping issues recently.
I filled but tell me this > Is it server issue or there is issue with my wifi
@solemn oxide
I want to report to one of the cheaters
@misty shoal Report on ingame
@misty shoal Report in game or use the following link
http://cheater-report.pubgm.cc
@vagrant forum will my account get banned for using some other site for the top up?
