@north fractal email unlink feature not yet
#questions
brave wolf
brisk tartan
@woven wing which phone do u have,
woven wing
BLU G90
vagrant forum
@north fractal, you cannot unlink email as of now.
woven wing
Your phone doesn't have gyroscope sensor
@brisk tartan but i use gyroscope to steer cars on other games
???
brisk tartan
They use proximity
north fractal
@north fractal, you cannot unlink email as of now.
@vagrant forum will there be a feature coming soon?
woven wing
hmmmm
that really sucks...
theres no way to make it work?
with proximity as well?
brisk tartan
No
vagrant forum
It might be available in future, @north fractal. Although it isn't confirmed yet.
safe dagger
how can i report players by videos
i have many videos about hackers where the forms to report
storm flumeBOT
Hello, @safe dagger!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
safe dagger
i send them by this form but there is no any view from month ago -_-
bronze flint
When will be the ping issue would fixed..
safe dagger
when i sent
long dune
@lime juniper pls help my friend, why his account got banned? can u pls help him in getting unban?
brisk tartan
@woven wing my mistake for those game you tried uses accelerometer not proximity
bronze flint
@long dune small ban.. Make a new acc and play 😂
safe dagger
@long dune by using unsopported or old emulator like smartgaga kitkat version 4.4
woven wing
@woven wing my mistake for those game you tried uses accelerometer not proximity
@brisk tartan
ok
i really wish it would support my phone, is it not the same aspect?
spring void
@spark sand was your account banned?
spark sand
my friends account
long dune
@long dune by using unsopported or old emulator like smartgaga kitkat version 4.4
@safe dagger ohhh thanks boi
spring void
@spark sand we can not help you with that, contact ingame support.
spark sand
where can we email them?
spring void
pubgmobile_cs@tencentgames.com @spark sand
mighty hatch
Ping issue
storm flumeBOT
Please refer to this channel's pinned messages for further information, @mighty hatch:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
mighty hatch
M nt getting
vagrant forum
Be advised that only the in-game customer support will be able to help you with that. The customer support email will most probably redirect you to the in-game support, @spark sand.
dreamy marten
someone connect my pubg his email link how can i remove it #questions
storm flumeBOT
You can contact the customer service via the game settings, @dreamy marten. Refer to subpoint 5.3 in #faq for further instructions.
mighty hatch
Please refer me ping link
storm flumeBOT
Please refer to this channel's pinned messages for further information, @mighty hatch:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
fossil iris
storm flumeBOT
Please refer to subpoint 4.11 in #faq for further information, @fossil iris. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
dreamy marten
You can contact the customer service via the game settings, @dreamy marten. Refer to subpoint
5.3in #faq for further instructions.
@storm flume i did but there is no option for that
nova bronze
Ping issue
night cloak
@lapis current Can you say briefly why can't you run the beta on your tab?
lapis current
@lapis current Can you say briefly why can't you run the beta on your tab?
@night cloak when I run the app it automatically closes
Restart devices 3-4.times
Device
crude dawn
Every day a hacker kills me in a game. Yesterday I came across at least three hackers, and one was a conqueror! How can you become a conqueror even though the players are reporting it? I have already reported more than 10 that were more than obvious. And no answer by PUBG Mobile.
night cloak
@lapis current would you mind if you need to uninstall and reinstall the the beta pubgm again?
It might fix the issue if you do so
lapis current
Done it
pastel atlas
Ping issue is real peps I was getting 200+ ping in over wifi today I started getting 500+ it's unplayable now please fix it asap
night cloak
@lapis current still isn't working?
lapis current
No
night cloak
What's the name of your device?
night cloak
@lapis current well feel free to report this bug in #old along with all vids, ss of it and device details as well
storm flumeBOT
Please refer to this channel's pinned messages for further information, @pastel atlas:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Hello, @crude dawn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
night cloak
@lapis current i think there's is some kinda issue with iOS 14 running the beta mode
spring zephyr
@lapis current You can try it.
snow ridge
Any update on ping issue?
stone wren
ياجماعة الهاكات عم يوقفو سيرفرات
storm flumeBOT
Please do not use languages other than English, @stone wren. Refer to #735483472432594994 for regional communities.
Hello, @stone wren!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
cobalt lion
hi developers did any one know why pubg mobile not support 90fps with red magic 5g ?
vagrant forum
Currently the feature is only available on OnePlus devices, @cobalt lion.
It will be made available for other devices that can support it in the next update.
hollow oracle
I have two Pubg accounts hooked up to two Facebook accounts. I want to switch from my one account to my other account. Instead of just letting me login it only gives me the option to log back in to the one I just logged out of. I have lots of mythic items so I need to figure this out
See? No option to log into another account
spring zephyr
Log-out from your Facebook app and try again.
vagrant forum
It will try to log-in directly to the account that is logged into your Facebook app.
ionic depot
Im getting high ping in game, can anyone tell me how to fix it ??
storm flumeBOT
Please refer to this channel's pinned messages for further information, @ionic depot:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
limpid socket
crude mountain
Ping is improving yesterday 200 ping in asia and today 500 op #GLITCHMOBILE
storm flumeBOT
Please refer to this channel's pinned messages for further information, @crude mountain:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
night cloak
@crude mountain please wait patiently for your issue to be fixed.
storm flumeBOT
You can contact the customer service via the game settings, @stoic beacon. Refer to subpoint 5.3 in #faq for further instructions.
stoic beacon
I've contacted the customer care , they've asked my mail id and details regarding the uc lost .But after that there was no reply form their side
@storm flume
spring zephyr
@stoic beacon Wait for their response, only they can help you with this.
storm flumeBOT
Please refer to subpoint 5.4 in #faq for further information, @stoic beacon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
radiant stump
stoic beacon
I've read the #faq @storm flume does anyone knows how many days will the support team takes to respond you back .?
gritty glade
I've read the #faq @storm flume does anyone knows how many days will the support team takes to respond you back .?
@stoic beacon
90 DAYS
stoic beacon
@gritty glade so it will be taking around 90 days to invest my uc lost case and refund from the support team .?
storm flumeBOT
Hello, @proud heart!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
proud heart
Who will give my rank points which i lost by hacker?
night cloak
Don’t think that’s possible you can try ask this question in customer support for a better answer.
There is no compensation for lost points due to hackers, @proud heart.
proud heart
Better no play this forever ty for help
polar marshBOT
@grave roost:
strange mauve
Hello, my acc get safety observation peroid for 3rd time! With out any hack or breaking rules How to fix? I already reset my device
night cloak
You will have to wait for the observation period to end, @strange mauve.
You are obviously suspicious of hacking.
Third time?
strange mauve
@night cloak i get 3 times safety obesrvation peroid after one gane again i get safety ....
vagrant forum
Do not use any third party applications that violate the game's terms of service.
night cloak
We played a game with our squad and we ALL got 900ms and lost our connections at the same freaking time. One from finland, one from croatia, one from russia and one from india. How's that possible???
Pinned messages, @night cloak.
strange mauve
I told u i already reset my device and download pubg mobile from paly store
night cloak
Pinned what?
vagrant forum
Contact the customer service in-game. We can't help you with that, @strange mauve.
strange mauve
@vagrant forum i already did but they can't help me !
night cloak
Their responses are delayed, you’ll have to remain patient, @strange mauve.
vagrant forum
@night cloak, refer to this message.
strange mauve
the customer service in-game is a robot. I need to talk with someone 😕
strange mauve
What's the email of pubgm for contacting?
sick shale
vagrant forum
The email will most probably just redirect you to the in-game support, @strange mauve.
However you may try if you wish to.
zenith shoal
one of my friend is using my pubg account and using all my resources what to do guys??
how to remove my account from that person mobile??
strange mauve
Thanks
zenith shoal
can anyone help??
night cloak
Oh ok but it would be cool to not lose points when that happens. Eu server is just unplayable this season. Hhh.. Good day to y'all.
@zenith shoal you need to contact in game support for account related issues, no one here can help you. You can refer to #faq subpoint 5.3for further instruction.
zenith shoal
thanx @night cloak
sick shale
@icy hare You can report them in-game
icy hare
Already did
zealous oracle
How to get Approval for 3rd Party Tournament including Asian Regions @lime juniper
stable ether
anyone has 1.0 patch notes?
normal fulcrum
It will be released with the updates @stable ether
zealous oracle
@sick shale Bro can i get requirements and rules of Getting Approval
stable ether
aight
normal fulcrum
@zealous oracle Approval of what?
zealous oracle
@lime juniper is there any rules that we cannot conduct an ASIAN REGION event with approval
normal fulcrum
Do not ping community team @zealous oracle
zealous oracle
@normal fulcrum For An Event with 8 countries who play in Asia Server
zealous oracle
@sick shale I saw it it's too small
Why we can't be able to Make Tournament with Asian Regions like Bangladesh , nepal , sri lanka , malaysia , singapore , indonesia , Brunei , India
normal fulcrum
Zoom and read @zealous oracle
zealous oracle
These all countries are belongs to Asian Server and Asian Region - But Tencent is asking us to conduct only with Indian Region Teams 😫 @normal fulcrum
normal fulcrum
@tacit night How can we help you?
sand path
@zealous oracle ??
fair garnet
@spring zephyr thanks how much time for fixing it ?
tacit night
@normal fulcrum why bounce challenge doesn't refresh every week??
sand path
@zealous oracle you need to follow that. Nothing can be done
zealous oracle
@sand path Is there any other way to get Approval for Asian Region instead of Indian Region
sand path
Nope
zealous oracle
@sand path 😒 🥺 😫 🤧 😭
night cloak
How do you get more wins without playing? Is there some kinda free download
woven void
@night cloak What??
night cloak
I need a download link for some kind of hack that gives you wins
polar marshBOT
@woven void:
night cloak
Ok
polar marshBOT
@lucid harness:
pearl badger
Why I Get safety obsrvation period without any reason
Now it's 3rd time when I get Safety Obsrvation Period
civic ether
I unlinked my fb account but then i wanted to cancel the unlinking process , so i tried to login via fb again but now I'm getting this error
"Account has been logged in with a newer version of the game, and can no longer log in with an older version. Please update to the newest version."
Can anybody help me on how to solve this issue
lofty tinsel
@civic ether Try to enter from another mobile or Emulator if have a laptop
civic ether
Via fb?
lofty tinsel
@civic ether Yes
lofty tinsel
@drifting jay Yes. Next update will support 90Hz, Now it's only exclusive for Oneplus devices
@civic ether Hmm, I think you have to Contact customer support in-game 👍
civic ether
Can you guide me how to do so?
lofty tinsel
Enter Setting in PUBGM, Go Basic And look under the page you'll see a customer service button
Then press contact from upper right
night cloak
When are we gonna get the 90 fps option im supported devices?
lofty tinsel
@drowsy ocean You can't. Need to wait 7days cooldown
@night cloak Next update, September
drowsy ocean
@lofty tinsel tnx bro
abstract anvil
#questions Any info on when the next Crew Challenge is gonna be?
sick shale
@abstract anvil No
grim tangle
Where are you going to PubgMobile When are you going to fix a clean gaming environment
night cloak
Check #news, @grim tangle. That is where announcements get posted.
The official team is dedicated to bringing you a fair gaming environment and will soon be introducing a safety observation period to further improve the overall gaming environment by preventing suspected cheaters from potentially playing unfairly. With the help of machine learning, the system will be able to automatically identify players who are attempting to damage the fair gaming environment and violate the end-user license agreement, and remove them from the matching queue to ensure the fairness of matches. Once the above behavior is detected, players who are attempting to damage the fair gaming environment will have to play the game under safety observation for a period of time safety observation period. During the safety observation period, players who are attempting to damage the fair gaming environment will not be matched with other players who are not under safety observation, their earnings from matches and battle statistics will not be recorded, they will be unable to team up or spectate matches, and they will only be able to play limited game modes until the observation period ends. If such players damage the fair gaming environment during the observation period, their account will be permanently suspended.
@agile hollow in response to your post in #old, you may report hackers via the spectate screen or report them in #cheater-reports when the channel reopens, if you do not have permission to post in the channel then ask someone with the rare role to post it for you.
agile hollow
Like if someone check that reports 🤷🏻♂️
night cloak
They do actually, @agile hollow. A community team member goes through all the reports. You can literally go to #cheater-reports and see her reacting to the reports that have been dealt with.
agile hollow
Just more and more cheater day after day, if someone would react instead of weekly events to get UC there would be less and not more
Thats fact
night cloak
They will be stopped eventually, @agile hollow. We don’t accept hackers.
regal pawn
I updated 3 time
night cloak
Has your account been hacked?
storm flumeBOT
You can contact the customer service via the game settings, @regal pawn. Refer to subpoint 5.3 in #faq for further instructions.
regal pawn
Twitter account.... Which was linked to pubg
night cloak
So that’s hacked?
regal pawn
Yes
night cloak
Then you should contact the social media’s customer service team.
Also, don’t give away your password.
regal pawn
Don't know properly it's hacked or anything else
Twitter account was hacked 2 months before but it's showing from yesterday
night cloak
You’d be better off contacting the customer service as the bot @storm flume suggested.
storm flumeBOT
Please refer to subpoint 2.8 in #faq for further information, @regal pawn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Ping issue is occurring in Asia server form 1 week please fix it
regal pawn
Ok
night cloak
Pinned message, @night cloak.
Wtf admin or developers doing??
😥😣 Help
We can not play safely in Middle East (Miramar)
New hacker make the whole server down & all players offline.
We can not move from our place. We are being stuck at one place.
Please do something @everyone
storm willow
@night cloak please report in #old with char ID, career result of the match (showing date) region, server played, and attach video if possible
dusk hill
My account take baand I want to unlink a facebook account with it what can i do ?
night cloak
Or banned?
polar marshBOT
@dusk hill:
night cloak
Well if you can not access your account then it is impossible to unlink.
frozen schooner
What is this??
night cloak
@frozen schooner Please read carefully. Everything is written there.
frozen schooner
I did but i did not understand anything actually is this some kind of suspension???
tough hornet
hi there are 4 people here who have cheats, you could put them on those ID a have video and screenshots four people who is cheazing thanks for answers
distant ermine
When comming the next update?
frozen schooner
@tough hornet submit thos in cheater report channel
tough hornet
Thanks for help 🙂
tawny zenith
Good job for your anti cheat system.
Guy nocks thru wall and kills thru wall.
Makes 29 kills EZ.
tawny zenith
He didnt even hesitated to give out money for RP and good skins.
distant ermine
Yeah
They don’t care the players... They just only care the MONEY!!!!
I really hope... one time they are listening to us... maybe that time was to late...
sick shale
Move to discussion channels
distant ermine
Why???
distant ermine
No matter where WE are writing... YOU and Tencent only care the MONEY... and every time you guys said “new anti cheat system is comming to fair play” we are listening this 1 year... and more and more cheater because they know this anti cheat system is so bad and they starting hacking... One time when the “anti cheat” is working well no one can use it because everyone leave this game...
tawny zenith
@frozen schooner Plug-ins huh? Lmao. Wish you get a permanent ban.
night cloak
You are wasting your time here, @distant ermine. Go and post your frustration in #old. The contributors and moderators can not do anything at all.
I would suggest for you to stop or else you’ll be muted.
From #news, @distant ermine:
The official team is dedicated to bringing you a fair gaming environment and will soon be introducing a safety observation period to further improve the overall gaming environment by preventing suspected cheaters from potentially playing unfairly. With the help of machine learning, the system will be able to automatically identify players who are attempting to damage the fair gaming environment and violate the end-user license agreement, and remove them from the matching queue to ensure the fairness of matches. Once the above behavior is detected, players who are attempting to damage the fair gaming environment will have to play the game under safety observation for a period of time safety observation period. During the safety observation period, players who are attempting to damage the fair gaming environment will not be matched with other players who are not under safety observation, their earnings from matches and battle statistics will not be recorded, they will be unable to team up or spectate matches, and they will only be able to play limited game modes until the observation period ends. If such players damage the fair gaming environment during the observation period, their account will be permanently suspended.
tawny zenith
@distant ermine Listen. Mods are NOT employees of Tencent. They just keep the server running.
@night cloak she is right.
polar marshBOT
@snow geyser:
night cloak
They moderate this server only, they are not developers.
distant ermine
Im playing this game compatitive... and I know the game problems... Im not a casual player.
@night cloak Yeah I get muted because Im writing true thing🙂
Okey but why this server made? Just people write his problem and no one do anything?
distant ermine
And how can I talk to developer?
distant ermine
Nice, they didn’t know our problems🙂
night cloak
Yes, a community team member reads them and she reacts to them.
Since you do not have permission to post in #cheater-reports, please use #old with proof.
Keep it civilised and you should be fine.
crisp dagger
Hello everyone , there is on Youtube a lot of videos regarding a new game loop emulator which offers better performance than the global one or as they call it "Chinese game loop emulator" , is it safe to use ? i need details about it if not officially released yet.
dry glacier
My Facebook account has crashed
And the game is linked to it
I cannot log in to my account in the game
fierce night
everyone using it even the first one in the popularity do so
sick shale
@crisp dagger No official information about it, but it's not recommended to use any emulator except the global one (Gameloop)
vast ermine
I need help in contacting PMCO support regarding a purchase of a team i made and the name change.
polar marshBOT
@rain urchin:
night cloak
Is there a way to reach the community team other than spamming them? I'd like to talk with a community team member in a more... human way. I know it's not pubgm related directly... Sorry if it's wrong chat.
honest grotto
Hi I need help please
woeful elm
@honest grotto what's the issue?
woeful elm
Try contacting the social platform service @honest grotto
honest grotto
How
woeful elm
is that related to in-game purchase?
honest grotto
I have all rest from charged to the game
My account not working pecous my haker closed my fb
woeful elm
contact Facebook customer service @honest grotto
honest grotto
I contact to fb but your answer let becous corona viers
After 7 day my account lost
Becous your hacker contect my game to anther fb
Please I need help I have all reset all charges for the game from my visa and I am ready to send my visa
night cloak
Here, on Discord no one will be able to give your account back. If your account was somehow lost you'll need to contact Facebook and/or ingame customer service
mild dove
Hi
There is a glitch where you can hear other frnds while on different lobby
Even in the game too
polar marshBOT
@north raven:
magic flint
I need to talk from admin @lime juniper @storm willow
polar marshBOT
@hollow nymph:
storm willow
@magic flint what’s the issue ?
tardy torrent
Hello anybody can help me out my friends pubg account is hacked
magic flint
server dm buy the hacks
tardy torrent
@sorry bro are you kidding , I am here because my friends pung account has been hacked and someone else is using
thin cipher
@storm willow open private
tardy torrent
Anybody to help ? Here
magic flint
@storm willow
storm willow
@magic flint report them to discord support
tardy torrent
Anyone ?
storm flumeBOT
Please contact Discord's customer service for this matter, @magic flint.
:white_small_square: https://dis.gd/contact
:white_small_square: support@discordapp.com
storm willow
@tardy torrent ask him to contact Facebook or twitter support (whatever linked account it is)
magic flint
how @storm willow
thin cipher
ok @storm willow
tardy torrent
@storm willow ya bro we have tried it already they said the facebook is prramanetly disabled
storm willow
You may try contacting ingame Customer support @tardy torrent
tardy torrent
@storm willow ya we have tried that too bro ..no response
storm willow
Only ingame customer support handles account related issues.
tardy torrent
Only ingame customer support handles account related issues.
@storm willow ,so any possibility that discord may help me with this out because I have already tried all the available options ,then I joined the discord server
acoustic thorn
Hola buenas tardes,desde el 2 de agosto me estoy comunicando con el servicio al cliente que tiene pubg mobile para que me ayuden con mi caso .... hice dos compras de 300 uc de las cuales solo me llegaron 25 y hasta el día de hoy no me han solucionado nada.
Tengo las capturas de la facturas electrónicas donde me rebajaron el dinero y no me hicieron llegar los uc.
Mi ID : 5136871714
Mi nombre en el juego : RAMBOxxxxxxx
storm flumeBOT
Please do not use languages other than English, @acoustic thorn. Refer to #735483472432594994 for regional communities.
storm willow
@tardy torrent No, we cannot help. Please contact Customer support
acoustic thorn
Hello good afternoon, since August 2 I am communicating with the customer service that pubg mobile has to help me with my case .... I made two purchases of 300 uc of which I only received 25 and until the day of today they have not solved anything.
I have the captures of the electronic invoices where they reduced the money and they did not send me the uc.
My ID: 5136871714
My in-game name: RAMBOxxxxxxx
night cloak
@acoustic thorn In case of purchased items not being delivered to your account, please contact the customer service via the game settings. Refer to subpoint 5.3 for further instructions. The following information is required:
▫️ Username or user identification of the account the purchase was made on.
▫️ Screenshot of the purchase receipt, including order number, date, time and amount.
we cannot help you here.
acoustic thorn
@night cloak I already tried to contact the game support but they did not solve anything
night cloak
we cannot help you here.
@night cloak
@acoustic thorn where did you purchase the UC from.
acoustic thorn
@night cloak I acquired it by buying it from the game
night cloak
okay only in game support can help you.
teal smelt
How to get redeem codes
night cloak
@teal smelt @sand path answered you in #chat.
west sequoia
Are you crazy
Here you saying answer general section where you sayinh
Answer in pubgm support
night cloak
do you need help @west sequoia ?
night cloak
he asked the question in #chat and i referred him here he got a answer the same time i told him to use the channel its not confusing at all you can move channels now.
fossil mantle
west sequoia
But if you anger sorryyy
polar marshBOT
@fossil mantle:
west sequoia
N
charred phoenix
night cloak
what is that @charred phoenix ?
charred phoenix
sorry sala sen
night cloak
English only please @charred phoenix
north carbon
Please remove grenade from training mode some players use it to disturb others
storm roost
Why game give me 7 day spectator ban?????
night cloak
@vivid merlin .bann3e
night cloak
@storm roost the reason is given with your ban.
@tribal siren youd need to ask them.
tribal siren
@tribal siren youd need to ask them.
@night cloak whom ?
night cloak
@tribal siren you asked how someone found out how someone else was banned for
storm roost
night cloak
correct?
tribal siren
@tribal siren you asked how someone found out how someone else was banned for
@night cloak i am asking support am i correct ?
night cloak
@storm roost your account is under investigation in other words.
@tribal siren what is your query, im not sure what you're trying to say.
storm roost
@night cloak i know, but game give me this ban in first match after unban
Third time
Why?
night cloak
@storm roost the message told you if you have any questions to message in game support that is not here.
storm roost
Why cheaters not banned, but normal player have bans
real radish
tribal siren
recently i asked i want to know the player that i have reported him how long he got ban here i asked they said not possible but this pic that i sent from youtuber so my question how he knew the period of ban ?
storm roost
@night cloak in game support - bot
real radish
id 5636270566
night cloak
@storm roost we cannot help you any further.
real radish
My account does not have a button to change the country. Please help
storm roost
Nice game
lethal sinew
Can a mod/support dm me?
night cloak
@real radish Since you created your account in one of the EEA (European Economic Area), you will not have the "Change Country/Region" option due to government laws and restrictions.
real radish
@night cloak I created my account in Jordan
real radish
Please help. Can I add the country button to my account please@night cloak
@night cloak Please help. Can I add the country button to my account please
@night cloak id 5636270566
storm roost
@night cloak ・yes, go away with your feedback and anticheat
west sequoia
Hi
west sequoia
Bro modred was answering your question but he needed time.
real radish
@west sequoia id 5636270566
real radish
@west sequoia How can I add the country button to my account please
How can I add the country button to my account please
lofty tinsel
@real radish You download the game when your app store was EU country. You can't change it
real radish
@lofty tinsel Please, please

lofty tinsel
@real radish You can't
tribal siren
recently i asked i want to know the player that i have reported him how long he got ban here i asked they said not possible but this pic that i sent from youtuber so my question how he knew the period of ban ?
@tribal siren i didn't get answer till now
lofty tinsel
@night cloak You need 10y ban I have link
night cloak
@lofty tinsel chill man it was a joke hahaha
@night cloak dont joke abt haxs here you can be muted
@night cloak ok ty
Does anyone know how to get a rename card without paying?
copper magnet
Who is modretor
lofty tinsel
@night cloak Hmm. No, you have to buy 
night cloak
@lofty tinsel ok ty
copper magnet
My ping is bad in classic and okay in tdm why
night cloak
@night cloak 1 month of inactivity provides you rename card
analog crater
Hello , i have no “region” button in my basic settings , Why? ???????
night cloak
@copper magnet because tdm requires less loading and has a smaller map
lofty tinsel
@analog crater You downloaded the game when your app store was EU country. You can't change it
night cloak
@night cloak I guess ima be inactive for a month
@night cloak or you can redeem it from crew shop
@night cloak idk how to get crew points
You 200 crew points to redeem it
copper magnet
@copper magnet because tdm requires less loading and has a smaller map
@night cloak bro i got 20 ping in tdm and 487 in classic in 250 mbps speed
night cloak
@night cloak get a verified s grade crew which will give you 30 points each week
analog crater
@lofty tinsel how do i benefit from In game events then !
lofty tinsel
@analog crater There is no way. You have to benefit from EU events only
copper magnet
What should i do
night cloak
@copper magnet ik because the classic maps are big so it requires more loading and your or internet cant handle it try restarting your phone and wifi after that if you know your login information delete the app and reinstall
It works for me
@night cloak oki ty
copper magnet
Yeah i did restat the app, switch my ipad off, even re installed the game
night cloak
@copper magnet you can restart your wifi router
It might be not working good becouse its down from corona
copper magnet
Yeah. Idk cause it has 10 ping on speed test
visual agate
Desert tourister achievement is not working
storm flumeBOT
Please do not use languages other than English, @silk dragon. Refer to #735483472432594994 for regional communities.
silk dragon
pleass anyone solve my problem
vagrant forum
Please state your issue.
polar marshBOT
@silk dragon:
west sequoia
Can i creat a new account for pubg other then europ econimc area like asia then i use in europe country can this work
For country change option
night cloak
if you create a account in Asia you can play in the Asia region if you change the accounts region back to Europe it cannot be changed back to Asia.
but yes you can have a Asia account and play EU servers.
west sequoia
Ok
lofty tinsel
@west sequoia Yes. But first change your country in App store
west sequoia
Ok
pearl badger
After safety obsrvation period I Can't Play Solo TPP It's Not Start Match Matching Then How I Proof Myself That I'm legit Player ??
vagrant forum
Contact the customer service.
pearl badger
Where I found them ??
storm flumeBOT
You can contact the customer service via the game settings, @pearl badger. Refer to subpoint 5.3 in #faq for further instructions.
keen mason
This game is unplayable... I reached ace and cant play a singel game...this game is full of hackers...not only one team....there is about more than 3 squads is hacking....and don't give me that useless massage to report a player that we all know that they will not be banned..sorry about my english
night cloak
@keen mason Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
your feedback is greatly appreciated in #old.
keen mason
I know it....the useless massage is here
night cloak
PUBG MOBILE Staff read #old, complaining to community members just like yourself is like talking to a brick wall.
fair vale
Can you fix your game please
potent tusk
There is some weird ping issues even if you're internet is fast af
The first suspicious thing is when it asks u about the server :/
fair vale
30 ms more like 3 million like wth
wicked viper
PUBG mobile - free to cheat
night cloak
refer to the latest pinned message in this channel regarding higher ping then usual.
@wicked viper how may i help ?
fair vale
Hackers and ping issues whats next
wicked viper
yes for sure
potent tusk
Yes especially EU
fair vale
Eu and me servers
wicked viper
remove rank 1 - 100 EU
night cloak
Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.
Ig too many hackers on EU so servers experiencing latency issues
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak @fair vale:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
potent tusk
Now hackers can control your internet and device or wot 
night cloak
feedback is very much appreciated in #old Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
potent tusk
Well I won't judge now
wicked viper
for real i dont feel safe for my social account
night cloak
please move to a discussion channel @wicked viper @potent tusk
fair vale
??
night cloak
@fair vale just be patient the team are actively working on the hacker situation
wicked viper
i want my ranking back
wicked viper
did i waste my time?
night cloak
Oh oops
@wicked viper
i dont think thats possible. you can always try in game support for this matter.
night cloak
who ever is trying to ask me something avoid typing the word "ban".
@night cloak yea it was me sorry i didnt know
I was trying to ask a question regarding that matter
night cloak
Does pubgm plan on disconnecting such players via their physical MAC address?
woven cedar
I just had a gost-ping problem in Eu. server, when's the solution for this issue 🙂
night cloak
I am sure thats been asked plenty of times before
there no information regarding your query @wicked viper keep an eye on #news
night cloak
no links allowed here.
wicked viper
how can i send uploaded video?
olive relic
What is the wrong of servers?
woven cedar
@night cloak are you a supoort member ?!
wicked viper
cheater
woven cedar
@olive relic Europe server ?
warped dawn
anyone know when i turn on my gyroscope it started to get rotating 360 degree
night cloak
Pubg can yall reset eu servers
olive relic
@woven cedar yeah
calm onyx
Ddos on eu server
vagrant forum
Report them in #cheater-reports when it opens, @wicked viper.
night cloak
Some hacker is messing with the server
report the ddos in #old please and thank you.
@night cloak not sure if u saw my previous message, just curious for an answer
We killed the hacker and then he ddosed the server
wicked viper
i cant
lone mulch
There is a hlitch or a hacker in the servers my ping is 40 but i am lagging ??!!
woven cedar
@night cloak Eu. Server ?
night cloak
@lone mulch ot people experiencing rn
wicked viper
it says you dont have premission
woven cedar
There is a hlitch or a hacker in the servers my ping is 40 but i am lagging ??!!
@lone mulch +1
night cloak
Should you encounter cheaters please use this link. http://cheater-report.pubgm.cc/ Additionally you can report them in #cheater-reports or in-game
vagrant forum
The channel is currently closed for processing previous reports, @wicked viper.
night cloak
please stop the discussion simply ask your question and wait for a response.
wicked viper
so you need to type youtube
woven cedar
said the Elite member
lone mulch
@night cloak what's the solution broo ??
night cloak
@lone mulch Im sure pubgm admins are working on to resolve, just gotta wait
lone mulch
Ok broo
woven cedar
Can't control their servers for multiple times, what a game! 🙂
hidden sable
Server is laging with all my friends
wicked viper
there is no europe flag on 1 - 100 europe servers 🙂
night cloak
if you're experiencing higher ping then usual please refer to the latest pinned message in this channel.
This is sad how bad can pubg servers be
Letting eu ppl ddos ur servers
Be advised that this channel is for only game related questions, for conversations, feel free to use: #chat & #pubg-mobile.
paper ether
I want a PUBG employee who can help me
olive relic
@night cloak The game is under maintenance or what?
lilac girder
if you're experiencing higher ping then usual please refer to the latest pinned message in this channel.
@night cloak Eu server is being obviously ddosed it's not our connection.
night cloak
The servers being ddosed
plucky coyote
I forgot my pubg account. I mean the email that i use to login to pubg. I know the password but i forget that email. Can you provide me email that i link pubg.
ID: 5133905221
IGN: ReChenTamang
night cloak
Imagine that
Actually sad
if you think its a ddos report it in #old
im not repeating myself.
OK don't then?
@plucky coyote please contact in game support, you can refer to #faq 5.3 for further instruction.
floral moon
@plucky coyote GMAIL or another??
vagrant forum
@paper ether, state your issue.
wicked viper
what will you do for your anti cheat ?
plucky coyote
@floral moon gmail bro!
vagrant forum
You do not have any other login methods, @plucky coyote?
brittle spear
There is packet loss in all server @vagrant forum
floral moon
@plucky coyote go to gmail and forget email, find your email with your mobile numbers wich all you are using
plucky coyote
@vagrant forum No.
night cloak
The servers having party right now I have 100 ms it feels like I have 900 ms
iron sparrow
Major lag right now
warped dawn
guys any solution for gyrosope when i turn it on it get started rotating 360 degree
odd tide
Did they take out reducing the 6x scope to 3x?
iron sparrow
Hey I think the game is broke
odd tide
I cant reduce my 6x to 3x
warped dawn
guys any solution for gyrosope when i turn it on it get started rotating 360 degree.
guys any solution for gyrosope when i turn it on it get started rotating 360 degree
odd tide
Reduce ur sensitivity for gyro
plucky coyote
@floral moon i forget which number i used to make that gmail. 😭 I have changed too many number regarding my job😭
wicked viper
guys any solution for gyrosope when i turn it on it get started rotating 360 degree.
@warped dawn i think problem is with your phone's gyroscope
😄
floral moon
@plucky coyote try all number you have
vagrant forum
@plucky coyote, I don't think the customer support will be able to assist you with that. Your account is your own responsibility, please keep them linked to a safe email.
worthy fog
When will this high ping issue be solved and why is it happening
brittle spear
@vagrant forum what about packet loss ???
warped dawn
@warped dawn i think problem is with your phone's gyroscope
@wicked viper bro it works fine i am playing since last 1 year it get started from yesterday
vagrant forum
@odd tide, unequip and equip the scope, that should fix it.
@warped dawn, can you please post that in #old along with
▫️ In-game numeric ID
▫️ Region
▫️ Device info
worthy fog
When will this high ping issue be solved and why is it happening
brittle spear
@vagrant forum ؟
wicked viper
is this rudeness?
vagrant forum
@brittle spear, I do not have any info on it currently, I'll get back to you when I receive more information regarding the server issues.
deft monolith
I got a problem with pubgm I have 80-100 ping in europe server but I encouter huge latency with every 2 steps I make I find myself behind ..in every move
brittle spear
@vagrant forum you have access to know you should talk to support of tencent@vagrant forum
lofty tinsel
@wicked viper Read Reddit rules carefully, maybe you write something violate the rules
wicked viper
@wicked viper Read Reddit rules carefully, maybe you write something violate the rules
@lofty tinsel ok tnx
lofty tinsel
@brittle spear You have to try all servers with another network. If the problem still exist feel free to contact in-game support again
lilac girder
It's a server-side problem not our connection
hardy palm
The server got hacked
paper ether
Hello, can I ask for help
lilac girder
It's for everyone not every single person in the game should make a support ticket or whatever
brittle spear
@lofty tinsel I try 3 different network the same all my friend have same proplem
lofty tinsel
@brittle spear Which region are you ? because me & friends don't have problems
deft monolith
so there is nothing I can do ?
brittle spear
@lofty tinsel from Egypt my friend from Germany has same proplem .
@lofty tinsel you play right now ?
rocky bridge
Please fix a asia server ping problem
eternal badge
Safety observation period again and again
paper ether
Hello, can I ask for help
fair vale
I used to spend so much money on this game because I enjoy it but it's now so bad
Hackers and glitches issues
:/
lilac girder
the problem is fixed for me
lofty tinsel
@brittle spear Yes, i got the problem. I think we need to wait Tencent to fix it
shrewd crater
Damn.... When will ping mobile fix her problems (bugs -backet lose - and lags) I,m very sad about what happened to this game
the problem is fixed for me
@lilac girder
Really?!
eternal badge
@lofty tinsel please fix safety observation period happening again and again
zealous hazel
Pubg is now hackers only game
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @paper ether. Remember to read through #faq before asking questions in the support channels.
rain flume
What about chitin 😐
lilac girder
@lilac girder
Really?!
@shrewd crater ye
shrewd crater
@shrewd crater ye
@lilac girder
Come on private to
paper ether
I am death, can you ask for help
brittle spear
@lofty tinsel there is so much drop frame my phone is good at pubg
night cloak
@eternal badge how many times did you get that.
eternal badge
@omer safety observation period again and again on playing classic matches is it a bug ?
@night cloak 3 times in a row
night cloak
@eternal badge
eternal badge
@lofty tinsel safety observation period again and again plz help
celest shadow
You are put into the safety observation period because your account was found to be doing suspicious activities such as teaming up with cheaters, @eternal badge. Contact the in-game customer service for further assistance.
eternal badge
I downloded pubg from playstore and a legit player play solo how can i teamup with cheater @celest shadow
storm flumeBOT
You can contact the customer service via the game settings, @eternal badge. Refer to subpoint 5.3 in #faq for further instructions.
eternal badge
They keep sending same msg no help from customer service @lofty tinsel
night cloak
There's nothing we Discord staffs can do about that.
night cloak
Contact in-game customer service is the only option.
north axle
Please fix ping problem.
polar marshBOT
@glossy stone:
night cloak
@pastel shadow Spend money
storm flumeBOT
Please refer to this channel's pinned messages for further information, @north axle:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
zenith shoal
Can anyone who use PUBG beta know what to do??
night cloak
It tells you what to do @zenith shoal restart game or repair the download.
night cloak
@wispy garden come over to #discord.
You can react to ' 🎉 ' when there's an event like giveaways,@wispy garden.
zenith shoal
@night cloak cannot click on repair...
wispy garden
which region is beta version available?
night cloak
@zenith shoal Logout and try again.
@wispy garden It is available to all regions where PUBG MOBILE is not banned.
Just currently not available for some iOS devices to my understanding.
wispy garden
in my region erangel 2.0 didnt come yet
pure sluice
How to share UC
night cloak
@wispy garden which OS.
wispy garden
ios
night cloak
@pure sluice you can use MIDASBUY, to buy UC for a friend.
@pure sluice use this website to share UC: https://www.pubgmobile.com/pay
Or that.
@wispy garden reinstall the game, link in #news.
@night cloak it is working for all iOS versions.
👍 #discord
wispy garden
i cant find the link
night cloak
Scroll up it’s all the way up there.
wispy garden
k
dapper raft
is ios beta working now?
pure sluice
@night cloak https://www.pubgmobile.com/pay
This website not working
buoyant pine
@night cloak https://www.pubgmobile.com/pay
This website not working
@pure sluice in my its working same website
polar marshBOT
@shut oasis:
night cloak
@dapper raft yes.
Some one who hacked my account and I got back he linked his Facebook and email
So I want to unlink
storm flumeBOT
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.
night cloak
I unlink facebook it says only for 6days
storm flumeBOT
Please do not use languages other than English, @paper ether. Refer to #735483472432594994 for regional communities.
wispy garden
when will the version 1 of pubg come ?
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
We currently do not have a specific release date for the upcoming update, @wispy garden. Once we do, we will publish further information in #news.
buoyant pine
I am not able to join PUBG Mobile India server
night cloak
@buoyant pine does it say the links invalid?
wispy garden
but how are other players able to play?
night cloak
English only @paper ether
buoyant pine
@buoyant pine does it say the links invalid?
@night cloak Yes
night cloak
@buoyant pine looks like you’ve been banned.
@wispy garden I told you to reinstall the beta to get the V1.0
zenith shoal
@night cloak its still same...
night cloak
@buoyant pine I’ll see if you have been. Give me some time.
night cloak
buoyant pine
@buoyant pine I’ll see if you have been. Give me some time.
@night cloak Okay sure if you can so please dm me the result take your time
mild locust
Recently all my teammates face high ping in some matches!!
night cloak
@mild locust please refer to the latest pinned message in this channel.
in my region erangel 2.0 didnt come yet
@wispy garden It's still in beta version and will be releasing in the next updates.
paper ether
Mein Account wurde gehackt und ich weiß nichts darüber. Einige haben mein Konto in PUBG verwendet und damit gespielt. Ich erhalte mein Linkkonto zurück, finde jedoch, dass mein Konto gesperrt ist. Bitte sperren Sie mein Konto ID:5189013871
night cloak
@paper ether English only not telling you again.
polar marshBOT
@paper ether:
night cloak
@buoyant pine @night cloak you can take that in DM.
shrewd crest
Irony is when you see Middle east has less ms then asia server,,
Donno what is happening with PUBGm ,, it been 3-4 days i hve been facing ping issues on asia server.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @shrewd crest:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
wispy garden
when will this update come in the original pubgm
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @wispy garden. Once we do, we will publish further information in #news.
buoyant pine
Do someone knows till what time will i recive the mail for content creator as i have filled form nearly 7 hours ago
night cloak
There's no ETA about that, you'll be contacted via a mail when you're selected, @buoyant pine.
wispy garden
when will this update come in the original pubgm
and how r other players playing?
night cloak
Others are using the beta version and keep an eye on #news to know about the release date for global, @wispy garden.
and stop asking the same, I have answered you multiple times.
wispy garden
from where are they downloading
night cloak
https://web.gpubgm.com/m/download.html
@wispy garden for iOS.
@ocean meteor you cannot
There's no option for that at the moment.
@ocean meteor the email login feature is still in beta you can suggest a unlinking feature for the email in #old and wait patiently.
storm flumeBOT
You can contact the customer service via the game settings, @ocean meteor. Refer to subpoint 5.3 in #faq for further instructions.
pastel atlas
@ocean meteor we can't
safe topaz
I need support
night cloak
Contact in game customer service @ocean meteor
pastel atlas
@ocean meteor only in game customer service can help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @safe topaz. Remember to read through #faq before asking questions in the support channels.
pastel atlas
We cannot do anything account related issues
polar marshBOT
@worthy plover:
pastel atlas
@ocean meteor only cs can help in account related issues
night cloak
@ocean meteor We Discord staff's can help you with account issues, try contacting the I in game customer service, and avoid repeating the same in here.
polar marshBOT
@ocean meteor:
safe topaz
This account has been logged in with a newer version of the game and can no longer log in again with an older version
tacit linden
#questions how to unlink the currently login account?
storm flumeBOT
Please refer to subpoint #2.5 in #faq for further information, @tacit linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
You would need to wait for a future update,@safe topaz Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.
safe topaz
Help please 🥺
This account has been logged in with a newer version of the game and can no longer log in again with an older version...
I have the last version of the game
If I create a new guest account I can use hust a once then this message keeps appearing again!
snow ridge
Any updates on ping issue?
night cloak
@safe topaz read my message again.
safe topaz
You would need to wait for a future update,@safe topaz Make sure not to share your account with third-parties, and that you do not download the game from unofficial sources.
@night cloak
I have the last update
I deleted the game and reinstalled it again then this problem began to occur
storm flumeBOT
Please refer to this channel's pinned messages for further information, @snow ridge:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
night cloak
You would need to wait for a future update
safe topaz
No third party tools,
If I create a new guest account and close the game, I cannot use the same account again!!!
night cloak
Download the game from the official store, for further contact in game customer service.
safe topaz
How could closing the game change the version to an older one!!
I contacted them twice but there's no reply
storm flumeBOT
Please refer to subpoint #5.4 in #faq for further information, @safe topaz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
safe topaz
So I downloaded discord to ask for help
night cloak
issues related to accounts should be asked in game.
lofty tinsel
@safe topaz Contact in game. If no respone in 2 days, Send E-mail : PUBGMOBILE_CS@tencentgames.com
No one here can help with accounts
safe topaz
I could be patient if I can use at least one account, doesn't matter if it's new or old
But there's no way to play!
lofty tinsel
Also Remove & install pubgm again from official app store & update your phone to latest update
safe topaz
What should I include in the email?
lofty tinsel
Your problem
safe topaz
Your problem
@lofty tinsel
Everything is up to date
Should I include my id suffering from this issue? Or mobile model?
pastel atlas
@safe topaz everything
wraith brook
Both
safe topaz
Okay I'm gonna send an email right now
Thanks for your concern ❤️❤️
By the way
How I reinstalled the game ..
I backed up the obb folder and deleted the game, restarted the phone and got obb folder back then installed the game
So only data folder was downloaded
Is it okay or I had to delete everything related to the game
normal fulcrum
@safe topaz Better to uninstall and reinstall the game completely
safe topaz
Would the obb file change the version! It's only one file "13900"
normal fulcrum
Still, reinstall the game completely from store
safe topaz
Can I download and official 32 bit version?
Because the store has only 64 and it has problems with my phone
Like crash and lagging
An official 32 bit version*
faint fossil
When will pmco india will start
safe topaz
Okay I'll reinstall the game completely
Thank you so much 💕
lofty tinsel
@faint fossil Postponed
storm flumeBOT
Please refer to subpoint #1.2 in #faq for further information, @safe topaz. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring zephyr
PMCO India has been indefinitely postponed due to the suspicious behavior of some players. This is to save the integrity of the tournament.
@faint fossil ^
night cloak
keep an eye on the esport twitter page
wraith brook
Please add Esports channel back . Please ply
spring zephyr
@wraith brook You can follow follow our official esports social media channels to stay updated on this aspect of the game.
wheat isle
is any website is safe to buy uc
night cloak
wheat isle
how can i buy uc in cash
wraith brook
Wdym
safe topaz
Oh!!! Snapdragon 710
Android 10
4 GB RAM AND ADRENO 616 for graphics and low device????> @safe topaz please go to #old and read my feedback, don't west your time.
@floral moon
safe topaz
But the game was working properly before reinstalling ot
wheat isle
how can i buy uc in cash
safe topaz
It
lofty tinsel
@wheat isle From game. Or official website https://midasbuy.com
pastel atlas
@wheat isle you have been already answered stop repeating same question
wheat isle
ok
pearl cedar
bro I'm getting error that the account is logged in with newer version help me i did everything including reinstall the pubg
Please 🥺help
pearl cedar
A Indonesia hacker hacked my account so i recovered it from cyber cell department but it shows you're loggtin with newer version
I have latest version 0.19.0.13913
native slate
Hey
pearl cedar
Please help i also emailed to pubg no reply
native slate
I need some help
storm flumeBOT
You can contact the customer service via the game settings, @pearl cedar. Refer to subpoint 5.3 in #faq for further instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @native slate. Remember to read through #faq before asking questions in the support channels.
pearl cedar
I already get in contact with customer service it didn't help @storm flume
native slate
My account hase a problème whit observation periode
storm flumeBOT
You can contact the customer service via the game settings, @native slate. Refer to subpoint 5.3 in #faq for further instructions.
spring zephyr
@pearl cedar Wait for their response.
tepid stratus
@native slate You are put under the safety observation period if your account activity is suspicious. There's nothing we can help you with on that matter. Please wait till the observation period ends.
pearl cedar
Already 7-8 days has been passed that's why i came here
safe topaz
Downloaded the 64bit version and the problem still exists 🤦🏻♀️🤦🏻♀️
storm flumeBOT
You can contact the customer service via the game settings, @safe topaz. Refer to subpoint 5.3 in #faq for further instructions.
native slate
@tepid stratus i have waited 1 week then i played 1 game and there is another observation period
night cloak
when will pmsc registration start
tepid stratus
@native slate Contact In-game customer service
native slate
@tepid stratus can you show me how to do it
floral moon
@safe topaz I told you, wait for next update 1.0.0 version.
@safe topaz I am facing this issue from MAY 28
safe topaz
When are you releasing the next update?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @safe topaz. Once we do, we will publish further information in #news.
safe topaz
Oh
Couldn't you solve it?
wispy garden
when will be the next giveaway
floral moon
@safe topaz I am also waiting for update
wispy garden
k
safe topaz
Sorry for you
night cloak
@cloud bluff ??
vagrant forum
What's the issue, @cloud bluff?
gusty acorn
My game is crashing again and again what will i do?
vagrant forum
Device?
gusty acorn
Redmi note 4
vagrant forum
Probably a device issue since the hardware specifications of that device are very low.
Try cleaning up some space and reboot your device.
wraith brook
@gusty acorn Developers options should be turned off
polar marshBOT
@alpine topaz:
spring zephyr
@night cloak Try again after some time, make sure that you have a stable internet connection.
night cloak
It is stable internet connection
sand path
Clear cache. Reboot.
cosmic nebula
Hi everyone! My wifi speed is around 70mbps+ but my game ping is always around 100+ ...what is the solution?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @cosmic nebula:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
outer hamlet
@cosmic nebula is that 70mbps up or down?
spring zephyr
Your ping is 43 MS from the closest server. It's an issue with your network connection, contact your ISP regarding this.
cosmic nebula
Your ping is 43 MS from the closest server. It's an issue with your network connection, contact your ISP regarding this.
@spring zephyr Oakla gives that 1ms...which is never true
tidal mica
plz
bronze flint
Fix the ping issue on asia server.. In lobby it show 100ms but in game is constant 200-300..
tidal mica
fix server crash
night cloak
@cosmic nebula one thing might help your ping just uncheck the ancient mode
outer hamlet
@cosmic nebula down is good... try pinging 1.1.1.1
cosmic nebula
@cosmic nebula down is good... try pinging 1.1.1.1
@outer hamlet Ok wait
tidal mica
@night cloak how to untick?
cosmic nebula
@cosmic nebula down is good... try pinging 1.1.1.1
@outer hamlet 30-40ms
storm flumeBOT
Hello, @runic moat!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
errant plinth
night cloak
Guys just uncheck the ancient mode and play normal erangel it has low ping than the actual game 
cosmic nebula
@cosmic nebula one thing might help your ping just uncheck the ancient mode
@night cloak Nowadays I play the normal mode only... ancient mode is worst..no loot
outer hamlet
@cosmic nebula okay 30-40 that’s still good. Does it tell you how many hops it makes
cosmic nebula
@cosmic nebula okay 30-40 that’s still good. Does it tell you how many hops it makes
@outer hamlet ttl-55
outer hamlet
@cosmic nebula okay... like a few others have said it could be your ISP and they could be throttling it back
cosmic nebula
@cosmic nebula okay... like a few others have said it could be your ISP and they could be throttling it back
@outer hamlet Whenever I ask them for solution..they tell me to change router...so that's useless
I have already changed my router to 3 antenna
I think next time I need to go for 5ghz router
honest mirage
Hello
I purchased prime plus sub on 17 july and it was going to expire yesterday and in play store its showing expired but today i got the uc rewards from the same section can anybody tell why?
storm flumeBOT
You can contact the customer service via the game settings, @honest mirage. Refer to subpoint 5.3 in #faq for further instructions.
outer hamlet
@cosmic nebula yeah the 5Ghz will make a difference but make sure you get it so it can hold more devises then you have in the house so it’s not trying to kick others off the internet
cosmic nebula
@outer hamlet I have only 2-3 devices connected at the same time...and none of them use heavy things... Thanks for the solution though 😀
outer hamlet
@outer hamlet I have only 2-3 devices connected at the same time...and none of them use heavy things... Thanks for the solution though 😀
@cosmic nebula you’re welcome
floral lotus
When will PMCO continue?
honest mirage
Hello
I purchased prime plus sub on 17 july and it was going to expire yesterday and in play store its showing expired but today i got the uc rewards from the same section can anybody tell why?
storm flumeBOT
You can contact the customer service via the game settings, @honest mirage. Refer to subpoint 5.3 in #faq for further instructions.
honest mirage
They are not replying
spring zephyr
Wait for their response.
vagrant forum
@floral lotus, keep an eye on the eSports twitter handle for updates related to PMCO.
night cloak
Official statement came actually it is on hold due to pmco hacks Goin on
Almost 10 teams flagged for hacking
And will be further examined
If found guilty will be banned *
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @worldly kestrel. Remember to read through #faq before asking questions in the support channels.
gusty acorn
@wraith brook it's off
polar marshBOT
@strange hull:
wraith brook
Low device bruh
polar marshBOT
@tall lodge:
astral nexus
is it possible for me to reach rank 100 on the elite pass ( one you pay for) if i havent bought the one before? so this is my first time getting the pass and was wandering if i complete all the missions i would make it to 100?
pls tag me if its answered :p
gusty acorn
@astral nexus
It's possible. Do all daily and weekly missions
astral nexus
okat thank you. so ppl on quora are liars lmao
coarse pike
Hey how many of you are using gfx Tool because of low end Device
storm flumeBOT
Use of unauthorized third-party software or methods, @coarse pike, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
coarse pike
I have low end device with medium frame rate and it was to difficult to play
sand path
Don't use.
rustic mango
@astral nexus Lie 😒
astral nexus
graphics on smooth and frame rate auto
sand path
There is no negotiation regarding usage of gfx
astral nexus
u want proof?
rustic mango
u want proof?
@astral nexus No but You’re....
astral nexus
im what
rustic mango
Nothing
sand path
is it possible for me to reach rank 100 on the elite pass ( one you pay for) if i havent bought the one before? so this is my first time getting the pass and was wandering if i complete all the missions i would make it to 100?
@astral nexus
10x60 = 600 from Daily
30x60 = 1 800 from Daily missions
200x8 = 1 600 from Weekly crates
725x8 = 5 800 from the Weekly missions
60x6 = 360 from the bonus for playing with RP friends
That's 101 levels.
Not able to reach 100?
You might've missed some mission/daily missions.
Done all that too?
You might've not completed the bonus with friends missions playing while with your friends.
You can purchase more points with uc
We would suggest for the discount offers to arrive in the shop if you are going to purchase.
If you haven't completed the daily missions and gotten bonus from friends. It won't hit 100.
astral nexus
okay thank you 🙂
sand path
For the first purchase.
astral nexus
ooh okay
coarse pike
and now new update was coming of erangle 2.0 and then my device Will END
rustic mango
@sand path @sand path How to Join PUBG official custom Room? Any idea 💡?
sand path
Official?
rustic mango
@sand path Tournaments!
night cloak
rustic mango
@sand path How🤔
coarse pike
But both are from tencent
sand path
Keep an eye on the official ESPORTS Twitter. @rustic mango
You may start playing in small tournaments to gain experience.
rustic mango
Hmm 🧐
coarse pike
And 0.16.0 update I read patch notes
They are saying That GFX tool aren't affect game or doesn't violent our rules and regulations It was just optimised low end devices
sand path
You may try the beta version yourself to find out.
@coarse pike there's no negotiating here.
GFX are against ToS
That's it.
coarse pike
Ok means your ToS are changing after every update or season.
coarse pike
Then why they are on Playstore without using your permission? They directly use pubg mobile name. First of all ban them
vagrant forum
And 0.16.0 update I read patch notes
They are saying That GFX tool aren't affect game or doesn't violent our rules and regulations It was just optimised low end devices
@coarse pike, nice made up statement there.
sand path
Then why they are on Playstore without using your permission? They directly use pubg mobile name. First of all ban them
@coarse pike
They're not affiliated with us. Anyone can upload anything on playstore
Playstore is not owned by tencent.
wraith brook
See that there are none on iOS store
vagrant forum
The ToS have been the same ever since S1, @wraith brook. Modification of the game files in any way violates it.
coarse pike
@Neko I don't know on which update but yes i saw that
celest shadow
@coarse pike, in addition to that above, if you are aware, most of the names for the tools on Play Store are named "GFX Tools for PUBG" and not "PUBG MOBILE or PUBGM".
wraith brook
Gfx came after season 2 or mid I remember . There were other modifications but not gfx tools . Cuz lag was not there in season 1
analog dagger
How to Improve k/d
wraith brook
@analog dagger That's not something to ask here
analog dagger
@wraith brook ok
sand path
Ask suxh questions in #pubg-mobile. Kill more players. @analog dagger
polar marshBOT
@analog dagger:
coarse pike
What is difference in PUBGM Kr Or PUBGM Go Why there is low lag and bugs in PUBGM Kr Rather than Global
sand path
Only main difference is difference in database.
sand path
Separate database from global
coarse pike
And another is server ping issue from 6th aug And isn't solve
12 days iam facing this issue But No SOLUTION
celest shadow
Try another network connection, @coarse pike.
celest shadow
Could you elaborate, @arctic plover?
coarse pike
@celest shadow Yes I tird but again Issue isn't solve
arctic plover
After a single match I cannot hear my teammates and I they cannot hear me
vagrant forum
Change your DNS to 1.1.1.1, @arctic plover.
arctic plover
I changed it but It didn't worked
I have a high end device strong network
Then what is the issue
spring zephyr
Ask your teammates to do the same.
arctic plover
To change the dns
As they also face this similar issue
So I told them to also do this
coarse pike
@Piston Hello ??
elfin loom
Does anyone know when bonus challenge open?
I am in Sweden currently and idk when it opens
coarse pike
@elfin loom Only for india
elfin loom
Alright good, thanks for the help 👍
spring zephyr
@elfin loom It's only available for some Asian countries at this moment.
elfin loom
👌