#questions

1 messages · Page 980 of 1

vagrant forum
#

Nothing can be done about it.

little spoke
#

I created my account regularly

prisma meteor
#

@vagrant forum ty

little spoke
#

In Asia region

urban wraith
supple ruin
#

Pubg plz add more servers man more traffic is causing high ping I guess

tepid stratus
#

@urban wraith comd and pubgm servers are different

supple ruin
#

True

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But similar at the same time

urban wraith
#

@tepid stratus I don't ask u for saying anything right ?

tepid stratus
#

@supple ruin you can give you feedback in #old

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@urban wraith you didn't mention anyone as wellhuh

supple ruin
#

@supple ruin you can give you feedback in #old
@tepid stratus

Done already

urban wraith
#

@tepid stratus then why you mention me I don't ask u for any help

tepid stratus
#

I'm just trying to assist you.

supple ruin
#

It's simple their servers are getting more traffic since last 2 months

#

They need to add more

#

It can be also overheating of servers also

urban wraith
#

@tepid stratus I don't ask u for any assist ok ! Then don't tag me

supple ruin
#

Lol

#

Chill out man

#

He is just helping us out

vagrant forum
#

The issue is currently being looked into, repeatedly asking about it here wouldn't speed up the process.

supple ruin
#

Also true

#

So how much progress has been made ?

#

Any reasons what's causing it

vagrant forum
#

We haven't received any updates yet. We will notify you once we have more information.

supple ruin
#

Am just interested in knowing the issue which is causing it

#

That's nice

#

Hopefully, it's soon

urban wraith
#

@supple ruin network routing issue

supple ruin
#

Hmm

#

They need more time cux thay are busy making new strategy to make us spend more uc

urban wraith
#

They need more time cux thay are busy making new strategy to make us spend more uc
@supple ruin

True af

supple ruin
#

Ik right 😂

tepid stratus
supple ruin
#

Sure

prisma meteor
#

Where i can see the terms of service?

#

Sorry for the question :(

vagrant forum
prisma meteor
#

Ty <3

silk bolt
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @silk bolt. Remember to read through #faq before asking questions in the support channels.

silk bolt
#

Ok

night cloak
#

@silk bolt Hello state your issue please

silk bolt
#

No

night cloak
#

How can we unlink email? My google account is not able to login so i want to remove email link from pubg

vagrant forum
#

You cannot remove or unlink email as of now, @night cloak.

night cloak
#

Hello I linked my account to a temporary email, but there was a problem that I cannot log in via this email, can i change my linked Email?

tepid stratus
#

@night cloak The email linking is in Beta so you'll face some issues.

#

and you can't unlink email.

vagrant forum
#

No, @night cloak. Removing or changing email links isn't possible for now.

night cloak
#

Will pubg mobile solve the problem of linking to the email? Or the ability to change the email or cancel it?

celest shadow
#

The email linking feature is in beta, @night cloak. It is bound to be improved and issues related to it should be addressed in the next update.

night cloak
#

@night cloak we can't say anything on that feature now but you can't do it right now that's all we can say

#

If it gets added in the game you will get to know just be patient

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Ok i understand , thank you

rough wraith
#

Hello

#

When will south asia group stages semi final starts?

tepid stratus
late kernel
#

Beware!!!!!!! pubg mobile promotes gambling

gusty seal
#

sorry but I have to ask again, Whenever I start the game my frame rate locks at 60 fps (extreme) but somehow it just goes down to 50 fps and it's not smooth at all and it locks on it, it started happening to me after the 90 fps update. I tried everything from cleaning the cache and reinstalling the game I also reset my whole phone and it still occurs

limpid socket
#

@gusty seal which device have you been using?

storm flumeBOT
celest shadow
polar marshBOT
#

@halcyon maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

restive latch
sour elbow
#

Guys how want to send vedio that captured yesterday he was use hack to get him ban

storm flumeBOT
#

Hello, @sour elbow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please do not use languages other than English, @restive latch. Refer to #735483472432594994 for regional communities.

gusty seal
#

@limpid socket Huawei Mate 20 Pro

dense holly
#

Why Ping is high in every match

#

I am play with wifi

bronze maple
#

Ping high 3 to 4 hrs. Per day for jio users why.

copper flume
#

Pubg ping problem

#

Please give me the link

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @copper flume @bronze maple @dense holly:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

limpid socket
#

@copper flume read the message the bot just tagged you in and do as it says to help fix your problem

#

@gusty seal you phone seems to have a pretty good specs to handle the game. Just make sure that you have enough space available in your phone to help the game run smoothly and avoid FPS drops.

winter hollow
#

They are just giving uc to all there friends

spring zephyr
#

@winter hollow Can you explain your issue in detail?

gusty seal
#

I do have a lot of free space

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and as you said my specs can run the game smoothly but where is the problem then : (

limpid socket
#

@gusty seal well then I guess there seems to be no problem at your end, please make sure you send in your feedback in #old

gusty seal
#

I did

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hope they give me a solution soon

onyx cairn
#

@celest shadow you ponged me, but I can't find it? pepesad

hot crest
#

There is a surge in ping duringthe evening on all servers mainly on asia server

#

Is there any resons

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @hot crest:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

How I can report about hack

languid solstice
#

will i get ban for using chinese gameloop for global acc?

tepid stratus
#

@night cloak read #faq sub-point 5.1

rich birch
#

I want to disconnect the email link within the game. Someone has hacked my account. What should I do, please help

timber dust
#

@rich birch you can't do dat

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Contact ingame cs

fallow turret
#

I want to disconnect the email link within the game. Someone has hacked my account. What should I do, please help
@rich birch i have also that problem to my family members id 😫

rich birch
#

😩

#

@rich birch i have also that problem to my family members id 😫
@fallow turret what should I do

fallow turret
#

I don't know bro

barren trench
#

Help

merry kiln
#

Guys rate 1 star and report the game then they will consider fixing the game

fallow turret
#

Guys rate 1 star and report the game then they will consider fixing the game
@merry kiln will it work or not did you try that?

merry kiln
#

What an English

fallow turret
#

What an English
@merry kiln i am so confused i don't know what to say lol

timber dust
teal quest
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @teal quest. Remember to read through #faq before asking questions in the support channels.

teal quest
#

i did

#

they dont have what i want

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i downloaded all the maps manually

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but i want to download tdm

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i cant

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there isnt a manual way to download

#

it

timber dust
#

@teal quest repair ur game

teal quest
#

i did

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didnt work

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it had the same problem but i downloaded all the maps manually like vikendi sanhok and mirmar

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but i cant download tdm maps

timber dust
#

Happened with me

merry kiln
#

Use mobile network them shift to wifi

teal quest
#

ok thanks so much

floral moon
teal quest
#

wow

#

its actually nice

timber dust
#

They are changing pfp every day

merry kiln
#

No update incoming they are busy in making outfits

limpid socket
#

@teal quest refer to #faq 4.12

cobalt hawk
#

Where can I report teamers in solos?

sand path
#

In game @cobalt hawk

teal quest
#

@limpid socket i did

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but

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they only have general maps

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i want

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like tdm

cobalt hawk
#

If I didn’t died to them and cant get their id or name

teal quest
#

and i tried the data thing @merry kiln

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didnt work

limpid socket
#

@teal quest did you try repairing the game?

teal quest
#

yes

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didnt wok

#

work*

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the only way i need to download maps is as paks

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wait i have an idea

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who here uses an android

limpid socket
#

It still shows the same error?

teal quest
#

yes

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but who h ere uses a android?

#

here*

limpid socket
#

Sorry, not me, I might not be able to assist you in this one

teal quest
#

oh

#

its good

#

if anyone uses android just lmk

spring zephyr
#

Try reinstalling the game.

teal quest
#

i did

spring zephyr
#

Change to a differnt network connection and see if it's the same.

teal quest
#

did it

#

used vpn data

#

didnt work

timber dust
#

Uselly restarting the game solves this prob

teal quest
#

did it

#

didnt work

#

repaired it

#

restored my device

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theres only one way lef

#

lef

#

left*

#

which is move to another device

spring zephyr
#

This problem occurred after you used a VPN?

teal quest
#

nope

vagrant forum
#

You'll need someone to upload those map files somewhere or share it from someone else @teal quest

teal quest
#

it suddenly occured

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@vagrant forum thats my idea

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im saying like an android player who has these maps downloaded can share the files to me

vagrant forum
#

Try contacting any friends they'll probably help you get the files

teal quest
#

and ill add them to my game

#

ok tysm

sharp onyx
#

#faq 4.12 for map download

sand kiln
#

I'm having voice issues in the game

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I also tried contacting the team via mail, but all in vain!

#

neither I can speak, nor my team-mates can hear me!

vagrant forum
#

Set DNS to 1.1.1.1, @sand kiln. That should fix the issue.

night cloak
#

Hi

#

I need some help

#

!

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

There is a icon named guess the next match, that icon is not appearing in my game!

#

It looks like a bg

#

Bag

vagrant forum
#

Which device are you using?

night cloak
#

Samsung A10s

winter hollow
#

Pubg mobile reedem codes

night cloak
#

Where @winter hollow

winter hollow
#

Give me

#

Codes

spring zephyr
#

@winter hollow There are no redeem codes here. ConfusedCat

night cloak
#

Anyone reply to me

winter hollow
#

Where can I find codes

vagrant forum
#

@winter hollow, we don't have redeem codes here. You may find those from official PUBG Mobile livestreams.

night cloak
#

??

vagrant forum
#

Can you please post that in #old along with

▫️ Numeric Identification
▫️ Region
▫️ Device

@night cloak

night cloak
#

@vagrant forum I posted 3 times

#

No response

merry kiln
#

@teal quest bro open the game on data and repair it ,remove resources and maps . After login start download using data and pause then change network

teal quest
#

no but the thing is

night cloak
#

Can you help me too @merry kiln

teal quest
#

when i start the game i get an error

#

it says unable to connect to internet please grant another network or something

spring zephyr
#

@night cloakYour region?

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @teal quest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Pakistan

merry kiln
#

@night cloak im not a staff but I can help

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

true flax
#

How to detect player is using iPad in custom room

somber beacon
#

When ping issues will fix

spring zephyr
#

@night cloak Bonus rewards is only for the Indian region.

somber beacon
#

Ya right

limpid socket
#

@true flax That cannot be done, it only applies to emulator

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @somber beacon:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

somber beacon
#

They just adding skins @merry kiln

floral moon
#

please forward my opinion to COMMUNITY TEAM.

merry kiln
#

Rating 1 star and reporting in playstore and apple store might work

#

@somber beacon yeah bro bugging the game more with useless events

somber beacon
#

We got 6 to 8hacker in pmco qualify

merry kiln
#

Bug G s anti cheating system is a joke

spring zephyr
#

@floral moon If you have any feedbacks, then you may post them in #old.

storm flumeBOT
#

Hello, @merry kiln @somber beacon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Hello, @merry kiln!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

floral moon
#

@spring zephyr already posted

fast canopy
#

Please help mera account safety observation 3 time hogya 😭

#

Match not start

pseudo anvil
#

Mic is not working when i am trying o turn it on and click on it its showing please wait?

floral moon
#

What is the SAFETY OBSERVATION???

fast canopy
#

My match has not start

#

Notice; your account safety observation

vagrant forum
night cloak
#

I have video from hackers

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fast canopy
#

Please help

night cloak
#

السلام عليكم

floral moon
#

@vagrant forum TYSM

vagrant forum
#

@fast canopy, please let me know your in-game numeric ID and region.

#

Also, do you use any kind of gfx applications, @fast canopy?

limpid socket
#

@night cloak English?

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to #735483472432594994 for regional communities.

night cloak
#

Ok

fast canopy
#

5363751197 my I'd

night cloak
#

I have video from some hackers

#

What I can do?

vagrant forum
#

Also, do you use any kind of gfx applications, @fast canopy?

fast canopy
#

S bro

vagrant forum
#

Yes?

fast canopy
#

Yes

storm flumeBOT
#

Use of unauthorized third-party software or methods, @fast canopy, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

sand path
#

Don't use it.
@fast canopy

#

You'll have to wait out this safety observation period.

vagrant forum
#

I recommend you to uninstall the gfx application and reinstall the game from Play Store.

fast canopy
#

3 time hogya

sand path
#

Stop using GFX

storm flumeBOT
#

Please do not use languages other than English, @fast canopy. Refer to #735483472432594994 for regional communities.

night cloak
#

I ned help please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
elfin canopy
#

Your account is banned, @night cloak?

fast canopy
#

@sand path ok please help me

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sand path
#

@fast canopy nothing can be done. Wait for it to end.

fast canopy
#

Ok thanks

digital bolt
#

Pubg mobile next update please

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @digital bolt. Once we do, we will publish further information in #news.

digital bolt
#

Were is the Error 403

elfin canopy
#

It's Sunday today.

hollow hedge
#

is there any way to change my avatar with a custom photo without changing the facebook profile picture?

night cloak
#

Is using the mouse shortcuts program considered a third-party program? x mouse button control ?

elfin canopy
#

No, @hollow hedge. The avatar sync with your linked social media, you need to change them before.

storm willow
#

Yes @night cloak unless you are emulator player

elfin canopy
#

@night cloak while playing on emulator? No.

timber dust
#

@elfin canopy i changed my twitter avater 1m ago but ingame no change

night cloak
#

Yes I use an emulator

sharp onyx
#

Do keep in mind that using macros for rapid fire etc is a bannable offense though

night cloak
#

@timber dust logout and login

elfin canopy
#

@timber dust it may take sometime for twitter. Logout and log-in via twitter.

timber dust
#

Ok

hollow hedge
#

Then is it ok to change twitter pfp, then wait to change in-game pfp, then unlink twitter, @elfin canopy ?

storm willow
#

@night cloak please ask in #emulator-support the staffs on emulator chat will guide you.

night cloak
#

@hollow hedge pfp will also go away after unlinkConfusedCat

proven scaffold
sharp onyx
#

@hollow hedge if you unlink twitter, your twitter pfp will no longer be visible as well

night cloak
#

Thank you

elfin canopy
#

@hollow hedge it's upto you. You'll have to login via different social media if you want to unlink twitter.

hollow hedge
#

ah ok, thanks for help guys. appreciatedHugLove

teal quest
#

hello can i make a request for something

elfin canopy
#

Hello, @teal quest! What is it?

teal quest
#

for 4,12 in #faq i want them to add tdm .paks

#

i can send you the files

#

i found a way to get the tdm.pak

#

i have it all in a google drive

elfin canopy
#

@teal quest nvm. We have the file already.

#

I'll ask the admins to add that as well.

teal quest
#

ok thanks so much

night cloak
#

@floral moon no it happens immediately after logout and loginConfusedCat

elfin canopy
#

Sometimes it takes time to sync from twitter, @night cloak.

night cloak
#

K koolConfusedCat

wide scarab
storm flumeBOT
#

Please do not use languages other than English, @wide scarab. Refer to #735483472432594994 for regional communities.

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

frozen schooner
terse hare
#

I need support from pubg

tepid stratus
#

@frozen schooner restart the game and try to do cilent-repair

full geode
#

Fix the ping

tame tiger
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @full geode:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

#

Hello, @tame tiger!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

spring orbit
#

I need some help

night cloak
#

@spring orbit state your issue please

spring orbit
#

I lost my pubg account

spring zephyr
#

How did you lost it?

spring orbit
#

Yes

teal quest
#

that doesnt explain how you lost it

spring orbit
#

My account is unlinked

teal quest
#

oh link it again then?

#

did you forget the password?

spring orbit
#

No no

teal quest
#

then what happened?

spring orbit
#

My pubg account is not linked to social media and my account lost

teal quest
#

ok then reset the password with the email you used

#

and log in again

#

with the social media

#

or if you know the password log in

storm flumeBOT
#

You can contact the customer service via the game settings, @spring orbit. Refer to subpoint 5.3 in #faq for further instructions.

compact magnet
#

I am facing high ping problem after that 4 mb update.(140ms)

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @compact magnet:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

teal quest
#

check the region

olive relic
#

Every game I play I get killed by hacker it is getting to silly to play it and pubg doesn’t cares and makes money while they aren’t developing her protection system

storm flumeBOT
#

Hello, @olive relic!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

olive relic
#

Every game I play I get killed by hacker it is getting to silly to play it and pubg doesn’t cares and makes money while they aren’t developing her protection system
@olive relic so we can say bye bye Pubg

#

Hello, @olive relic!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

▫️ http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@storm flume Useless 🤚🏻

teal quest
#

@olive relic so we can say bye bye Pubg
@olive relic report the hackers in #cheater-reports

north carbon
#

How to fix voice chat glitch in mobile data

spring zephyr
#

@north carbon Change your DNS, refer to #faq 4.5

olive relic
#

@teal quest it is “Useless“

spring zephyr
#

@olive relic Report them, they do get banned. Sometime, it can take some time as there are many reports.

night cloak
#

gameloop to much hacker why!

north carbon
#

Its for WiFi not mobile data in iOS

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to subpoint 4.5 in #faq for further information, @north carbon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

olive relic
#

@spring zephyr I reported in the game and video evidence it is just useless

north relic
#

When are they gonna fix the ping issue !????

hasty socket
#

Hi i need help

pulsar geyser
#

how can i get tournament room card?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @pulsar geyser @north relic:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

#

We are unable to provide assistance if you do not ask a question or state a problem, @hasty socket. Remember to read through #faq before asking questions in the support channels.

polar marshBOT
#

@hasty socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

modern sequoia
#

I purchase some uc but uc no uc in my account

#

Give back my money

spring zephyr
#

From where did you purchased it?

modern sequoia
#

From Midas buy

silk bolt
#

Ok

modern sequoia
#

🥺

spring zephyr
#

@modern sequoia It can take upto 24 hrs.

modern sequoia
#

But I purchase yesterday

spring zephyr
#

@modern sequoia For any support matters related to payment transactions through "midasbuy", you can ask for support to their email address:

help@midasbuy.com

modern sequoia
#

Thanks

olive relic
pulsar oyster
#

Hello pubgm support team I need help I lost my fb account and I am not link other accounts to my pubg but I link in game Gmail and mobile number how can I log in my account again

storm flumeBOT
#

Hello, @olive relic!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

north carbon
#

How to change DNS in iOS mobile data not WiFi

spring zephyr
#

@pulsar oyster If you have your linked your Gmail, then you can log-in using Gmail.

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @north carbon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pulsar oyster
#

@spring zephyr sir I am not link in Google paly game I link in game Gmail and mobile

north carbon
#

I read that but it’s for WiFi not data

mighty mortar
#

Is it possible to delete my PUBG Mobile account?

spring zephyr
#

@mighty mortar Your region?

pulsar oyster
#

@spring zephyr reply

mighty mortar
#

AU/NZ

north carbon
#

@spring zephyr reply

spring zephyr
pulsar oyster
#

Yes

spring zephyr
#

@mighty mortar Then, you can't.

pulsar oyster
#

@spring zephyr reply

spring zephyr
#

@pulsar oyster Press on that option. ConfusedCat

pulsar oyster
#

Ok thxx

north carbon
#

Should I use 1.1.1.1 instead of 8.8.8.8 ?

spring zephyr
#

Try 8.8.8.8, if it's the same, then use 1.1.1.1

north carbon
#

There is no option to change DNS in mobile data in iOS

#

@spring zephyr reply

robust geyser
#

is there is a higher prevalence of asia server issue on sundays and holidays?

spring zephyr
#

@north carbon

  1. On your iOS device, open Settings.
  2. Tap Wi-Fi.
  3. Tap the i icon next to the Wi-Fi network you want to change DNS servers for.
  4. Tap DNS.
  5. Now remove the existing DNS servers and key in DNS server addresses to 8.8.8.8.
robust geyser
#

is there is a higher prevalence of asia server issue on sundays and holidays?
is this true or not why am i facing higher issues today?

simple cairn
#

Pls help I can’t change my profile picture for pubgm.I can’t use twitter and I have apple linked to my account.I tried to use gmail but it didn’t work

#

@spring void

#

@spring zephyr help

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

olive relic
#

@night cloak pubg makes money out of it for that why they don’t cares about it

night cloak
#

@olive relic arabis have bought then

olive relic
#

@night cloak yeah and pubg makes money out of it

night cloak
#

The in game report system is worthless. It doesn't ban anyone

celest shadow
#

Yes it does, @night cloak.

polar marshBOT
#

@olive relic:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine brook
#

@simple cairn you cant link gmail (play games). Because iphone doesn't have google play games

simple cairn
#

Can I use app?

alpine brook
#

Google play games available in iphone?

simple cairn
#

Apple

#

I mean

alpine brook
#

U can use game center

simple cairn
#

Apple is Game Center?

alpine brook
#

@simple cairn yes.

night cloak
#

@celest shadow i have reported cheaters in game using aimbots. Even I emailed pubg with video evidences but they aren't banned yet. I have been doing this from a long time, they don't get banned

simple cairn
#

So If I log in using Apple and change my profile picture there

#

My pubgm profile picture will also change

#

Using Game Center

alpine brook
#

@simple cairn yes. You've to select social media on avatar [Pubgm profile > Edit > Avatar]

night cloak
#

@celest shadow i can show you proof. Now even in tdm they are using cheats. Nowadays i play less and report more using every platform but no luck

simple cairn
#

Alright

celest shadow
#

The in-game reporting function works fine, make sure you report the cheaters with enough detail in the description when reporting. You can check the status of your reports through the "Ban Pan" icon:

simple cairn
#

I already have Game Center linked

#

And I am using Apple

#

Help

alpine brook
#

@simple cairn select social media from avatar

simple cairn
#

I have Game Center linked to another account

#

And I can’t unlink

olive relic
#

@celest shadow when we emails pubg in video evidence the hacker changes his name everyday and reporting in game it is worthless and when that hacks the game they hack reporting too!

polar marshBOT
#

@karmic turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

alpine brook
#

@simple cairn unlink feature is available also.
Check #faq 2.5

First change avatar to social media

simple cairn
#

Ok

#

I changed it

#

And logged in as Apple

shut knot
#

Hello! i want to complaint that im really less points in pubg gameloop emulator than pubg mobile! my friends gives similar damage or same kills but they play on phone and they get more points and i get really less points coz im playing on emulator, kindly tell me why is that? im pushing my rank and giving so much time but dant get deserving points.

#

dont*

thorn terrace
#

hello pubg try to detect sharpshooter user.... they are destroying tournament and some of our dream...

night cloak
#

HI pls help me when i play 4 finger my screen auto moves

pure blade
#

Want to report a hacker in my game

night cloak
#

@pure blade

pure blade
#

Dont have permission

night cloak
#

it will reopen soon

shut knot
#

its not!

night cloak
#

?

shut knot
#

you need to increase your level to open the cheaters report.

#

before that u cant !

storm flumeBOT
#

Hello, @pure blade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

shut knot
#

Hello! i want to complaint that im really less points in pubg gameloop emulator than pubg mobile! my friends gives similar damage or same kills but they play on phone and they get more points and i get really less points coz im playing on emulator, kindly tell me why is that? im pushing my rank and giving so much time but dant get deserving points.
@shut knot anyone???

night cloak
#

@shut knot if your tier is higher than your teammates then you will get less points with exact number of damage and kills

shut knot
#

so what is the solution ? they are platinum 1 and im on diamond 3

mighty hatch
#

Why am suddenly these days getting high ping 😩

#

Plz help

alpine brook
#

This point table is about PBMC Pre-qualification round to Final Round

What is the point table of In Game Qualifier Round? Is it as like as pmco?

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

Please refer to this channel's pinned messages for further information, @alpine brook:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

spring zephyr
#

@night cloak Report them in-game.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @mighty hatch:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

night cloak
#

Did already

polar marshBOT
#

@weak kelp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello! I want to complain about teamates killing me and my friend

alpine brook
#

I know the group :/ but want to know the point system on 'in game qualifier' round

night cloak
#

Hackera have paid hack thats why they are not banned

dusk swallow
#

Why do they forget previous chats and always end the conversation?

#

It’s over 2 months already.

spring zephyr
#

It can take upto 90 days.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

spring zephyr
#

@night cloak Report them in-game.

simple cairn
#

@spring zephyr

#

How do I change profile picture using Apple

night cloak
#

@shut knot that's how the point system work higher the ranks lesser the points and when your would be at your rank then they would get same points and there's nothing to worry abt that, Keep playing the game and you will gonna rank up soon if you get plus points in each match

pulsar geyser
#

how to get tournament room card?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @pulsar geyser:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

vivid widget
#

I got banned for no reason
Plz unban me
Id 5246806448

polar marshBOT
#

@vivid widget:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Maybe focus on fixing the lag and other glitches instead of introducing the worthless 2.0 maps? Thanks.

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

upper ermine
#

I need a support

night cloak
#

In game report has never worked.

upper ermine
#

ar*

night cloak
#

I need a support
@upper ermine ask

upper ermine
#

I need ar support

earnest shadow
#

My screen is freezing when enemy comes

#

It is happening from 3 days

proud ibex
obsidian scaffold
#

How to download pubg beta in ios

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @upper ermine. Remember to read through #faq before asking questions in the support channels.

#

Hello, @proud ibex!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@obsidian scaffold go through the #news and you'll find the link

storm flumeBOT
#

Please refer to subpoint #4.9 in #faq for further information, @earnest shadow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

limpid socket
#

@earnest shadow what device have you been using?

#

Do you have low FPS or high ping?

acoustic merlin
#

chek this id

storm flumeBOT
#

Hello, @acoustic merlin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

polar marshBOT
#

@fathom bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@hasty violet Do you need any support?

hasty violet
#

Im trying since last 2-3days but no support @Itz@spring zephyr

north carbon
#

I changed DNS to 8.8.8.8 still there is voice chat glitch

#

@spring zephyr reply

sand path
#

1.1.1.1 @north carbon

north carbon
#

Used that too

torn kestrel
#

How to change dns?

north carbon
#

Didn’t worked

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @torn kestrel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

spring zephyr
#

@north carbon Can you hear your teammate? Does it happen only in some matches or in every single match?

north carbon
#

In some matches and when I restart the game

dense holly
#

why ping is too much high ...
i am using wifi..Bt ping Is very high

tepid stratus
#

@dense holly check pin message of this channel for ping related issue

prisma drum
#

is anyone here to response ??

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @prisma drum. Remember to read through #faq before asking questions in the support channels.

prisma drum
#

my fire bottor n joystick r not working ??

shy veldt
#

asia ping is so high in pakistan idk why they should fix it

alpine brook
#

@prisma drum Try a routine repair

prisma drum
#

@alpine brook did it n also reinstall the game

spring zephyr
#

@prisma drum Can you give a video of it happening?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @shy veldt:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

prisma drum
#

@spring zephyr okk send krta hu bt kaha yahi pe kru na ??

spring zephyr
#

English please.

prisma drum
#

okk
bt where to i post the video ??

spring zephyr
#

Post it here.

prisma drum
#

ok

night cloak
#

I m getting Higher ping in pubg mobile specifically
Other games and speed test is showing decent ms ....i.e - 20 ms

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

prime haven
#

I’ve tried to search up someone’s name to report them but it isn’t popping up keeps saying no results found

timber dust
#

@prime haven incorrect name

#

Its a special letter like ū

spring zephyr
#

@prime haven There are some hidden characters in that name, please use their Numeric ID.

prime haven
#

Ok

night cloak
#

@prime haven sometimes they use special characters. use the ID next to him.

prime haven
#

ID didn’t show when I tried to report @spring zephyr

spring zephyr
#

It's there on the bottom left when you are spectating the player.

prime haven
#

Oh

#

Brb

north carbon
#

How to get unlimited room cards

timber dust
#

I don't think there's a unlimited room card other than 7 days unlimited card

north carbon
#

Unlimited room card is available for 30 days in KR version but not in global

night cloak
#

@north carbon Rank 91 from Elite royal pass

timber dust
#

@night cloak it's 7 days bro

night cloak
#

yes. @timber dust

timber dust
#

@night cloak hes talking bout 30days

north carbon
#

Why devs added 10 days limit in clan shop for room card

timber dust
#

@humble flax you can report them

spring zephyr
#

@north carbon KR and Global are bit different, you can give your feedback about this in #old.

night cloak
#

@north carbon because this is the appropriate cool down. send them a suggestion.

timid fossil
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @timid fossil. Remember to read through #faq before asking questions in the support channels.

prime haven
#

Found him

#

Top one is him

prisma drum
prime haven
#

Ur aim tho @prisma drum

#

Oof

prisma drum
#

joystick n fire botton ka kro aim ko chhodo

tepid stratus
#

@prisma drum use English onlyConfusedCat

fickle sparrow
#

How to complete Desert Tourist achievement?
I couldn't find any ramps in Miramar

prisma drum
#

do something about fire botton nd jiystick problem@tepid stratus

pulsar oyster
#

@spring zephyr hello crew challenge opening date

fickle sparrow
#

I'm short of 20 points to complete 5600> How to complete Desert Tourist achievement?

I couldn't find any ramps in Miramar
@fickle sparrow

spring zephyr
#

@pulsar oyster No info about that.

tepid stratus
#

@prisma drum your device name?

prisma drum
#

@tepid stratus
oppo A-7

fickle sparrow
#

How to complete Desert Tourist achievement?
I couldn't find any ramps in Miramar
@fickle sparrow
Any mod here?

spring zephyr
#

@prisma drumSeems like a problem with your device, as you can see that the touch indicator is also not there when that happens ( the small white dot).

#

@fickle sparrow Which achievement are you talking about, can you share a screenshot?

fickle sparrow
#

Wait

vagrant forum
#

@prisma drum how long have you been facing that issue?

fickle sparrow
prisma drum
#

@vagrant forum
since last 20-25 days

vagrant forum
#

You didn't face it earlier?

prisma drum
#

@vagrant forum
no

spring zephyr
#

@fickle sparrow I found a video tutorial on that, if you wouldn't mind, can I share that in your DMs?

alpine brook
#

@prisma drum does multi-touch working fine?

fickle sparrow
#

@fickle sparrow I found a video tutorial on that, if you wouldn't mind, can I share that in your DMs?
@spring zephyr I've actually watched a lot of videos about it but i couldn't find any Ramps in Miramar

spring zephyr
#

@fickle sparrow Wait.

night cloak
#

@fickle sparrow Have you checked near the pecado in the small compounds?

vagrant forum
#

Check if you have changed anything from your phone settings, @prisma drum.

night cloak
#

I definitely seen some there when i used to play classics

fickle sparrow
#

@fickle sparrow Have you checked near the pecado in the small compounds?
@night cloak if you can find any ramps in Miramar by yourself, (don't show videos), please dm me

prisma drum
#

@alpine brook yes

#

@vagrant forum no nothing changed

vagrant forum
#

@prisma drum, can you please post that in #old along with

▫️ In-game numeric ID
▫️ Region
▫️ Device info

#

Along with the video you posted here

prisma drum
#

@vagrant forum okk

fickle sparrow
#

@prisma drum try using 3rd layout, the error you're talkin about is usually cuz of 1st layout where left half of thr screen works as joystick

night cloak
#

@fickle sparrow well it might be removed as well i haven't played miramar classics in a while and i think it was added at the time of sand storm mode

prisma drum
#

@fickle sparrow
same problem faced

fickle sparrow
#

@fickle sparrow well it might be removed as well i haven't played miramar classics in a while and i think it was added at the time of sand storm mode
@night cloak Oh

tribal moss
#

I don't want resources to download automatically whenever I'm on wifi...plz stop this nonsense...i don't want to make my pubg a 6gb game....plzz stop this...

fickle sparrow
#

@fickle sparrow
same problem faced
@prisma drum You tried using the one where Joystick and firebutton is fixed?

night cloak
#

@fickle sparrow but still i am going to check it tonight if i can find them again i will let you know

fickle sparrow
#

Okay thanks

vagrant forum
#

@prisma drum, can you try disabling one of the shoot buttons?

prisma drum
#

yes
evrything hase been check bt facing this issue @vagrant forum

polar marshBOT
#

@astral knot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

weary abyss
#

@spring zephyr hello, do you have a minute please?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @weary abyss. Remember to read through #faq before asking questions in the support channels.

prisma drum
#

@vagrant forum
nd also tried on thumb
bt not working

vagrant forum
#

Okay, thanks for reporting then.

weary abyss
#

Please, i need someone who’s responsible for this pmco, i have something to report about one of the teams playing.(not hacking)

tepid stratus
#

@weary abyss Contact with NaDeKo

spring zephyr
weary abyss
#

I believe it’s gonna take some time as usual that’s why i came here... 😅

night cloak
#

My game is lagging a lot

storm flumeBOT
#

Please refer to subpoint 4.9 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sage shard
#

Bonus challenge redeem shop not refreshing from last 3 weeks....

full geode
#

Please fix the ping

night cloak
#

@full geode the team is working on that issue and it might take a lil longer cuz of the pandemic meanwhile you can check the pinned messages of this channel and fill the survey up. Thank you

#

@sage shard please report that issue in the pubg mobile india server. Thank you

crisp crag
#

My account is glitched after updating, when is next update

crisp turret
#

@crisp crag may you please ellobrate your issue little bit more that how's your account is glitched.

night cloak
#

@crisp crag try the repair option it might fix your issue

crisp crag
#

After update I played 1 match i got safety observation period 3 times as 3 weeks

vagrant forum
#

Do you use any kind of gfx applications, @crisp crag?

crisp crag
#

No

vagrant forum
#

Let me know your ingame numeric ID and region.

crisp crag
#

My ingame id 5117290725 region India

rapid owl
#

@vagrant forum why these guys replies like a bot even if they not know the correct problem of the user or the solution. See above reply of @night cloak

night cloak
#

@rapid owl Cause he didn't explain his issue so i told him to use the repair option

onyx furnace
#

There is a hack stolen Google Play account and Twitter, is there a way to get an account or the account is classified

rapid owl
#

So you can ask his problem first are you getting any payment for reply forcefully , even when you hadn't time ? Ps : just curious to know

night cloak
#

Well it's users duty first to let the support team know what his or her issues and we don't work for tencent we just help out ppl with all of our knowledge

rapid owl
#

i didn't have any problem from you. Afterall it's a Official pubg server so i feels disappointed when i see all this

onyx furnace
#

There is a hack stolen Google Play account and Twitter, is there a way to get an account or the account is classified

urban wraith
#

@vagrant forum @celest shadow hey i switched my network operator from jio to airtel now i am not facing any high ping issue now my ping is constant like before 60 - 70

night cloak
#

@onyx furnace Cannot understand you buddy. Could you elaborate a bit?

crisp turret
#

Good to know @urban wraith

crisp crag
#

After update I played 1 match i got safety observation period 3 times as 3 weeks

night cloak
#

@rapid owl Sometimes players here come with their issues which they couldn't even explain so that's why we say them to follow the basic steps which can help them out

#

@crisp crag Please uninstall the game completely and make sure you do not have any app in any way interfering with the game. If you get a 4th observation warning, contact with the customer service in-game.

#

You can also try doing a factory reset, in case you do not know which app is causing the issue. Or, play in a different phone temporarily.

red geyser
#

@night cloak Sorry for the tag sir, any news regarding asia server ping fix update brother !!

quaint jolt
#

hello! im emulator play can i ask for help here?

red geyser
night cloak
#

@quaint jolt Sure what's your issue Sir

#

@red geyser The best fix would be by asking about it in your community Facebook group. Just ask there if anyone is getting low ping and what they are doing to achieve it.

crisp crag
#

@night cloak after 2nd safety observation I played 10 matchs in iPhone 11 i didn't get it but I played 1 match in galaxy s10 plus I got safety observation period 3rd time

night cloak
#

@crisp crag Then, there's some app on your Galaxy S10 plus that is causing the issue. A factory reset is recommended. Make sure to take a backup of your important files.

crisp crag
#

@night cloak thank you

onyx furnace
#

The hacker stole my Twitter account and Google Play

night cloak
#

No worries, good luck!

polar marshBOT
#

@quaint jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@onyx furnace Aww that is unfortunate. Have you tried contacting the customer service yet?

onyx furnace
#

No

red geyser
#

@night cloak Sir this issue occured after the privacy policy update for indian people. From then asia server is not getting dedicated ping, more over like i have seen thousands of players and online streamers aswel facing this Asia ping server issue. Seperate forum is being suggested my moderators. I believe you are aware of this, but sir is there any small update for this ping fix update. 😦

random moon
#

I used to get 60ms before the 3 mb update but now it's average 150ms can anyone do anything

night cloak
#

@quaint jolt! We all make mistakes, totally understandable. What you can do now is uninstall the game completely from the Play Store. Uninstall the keymapper app you have used. And install the game from your Google Play store. Hope you do not face any issues.

random moon
#

Need help

red geyser
#

@random moon Exactly i'm asking same thing

night cloak
#

@onyx furnace For account security related issues, you should try contacting the customer service right away. They can do their magic and kick the other person out, before it's too late.

onyx furnace
#

How to reach support

storm flumeBOT
#

You can contact the customer service via the game settings, @onyx furnace. Refer to subpoint 5.3 in #faq for further instructions.

random moon
#

@night cloak reply

red geyser
#

hope sir is aware of this brother let him reply

night cloak
#

@red geyser Feel free to let the developers know in the #old channel, if there are more players you know facing the issue.

onyx furnace
#

Will reply to my nation

storm flumeBOT
#

You can contact the customer service via the game settings, @onyx furnace. Refer to subpoint 5.3 in #faq for further instructions.

red geyser
#

@random moon from which country brother

night cloak
#

@random moon All I can suggest you is to switch your internet connection.

calm axle
#

How can I Use 4 and 5 button of mouse in emulator?I tried using X Mouse button.It doesnt work.I think anticheating is blocking this.

night cloak
#

@calm axle You should not use macro mouse in the Gameloop emulator. But you can confirm with our emulator experts in #emulator-support channel.

red geyser
#

@night cloak Again sorry for the tag sir, Switching of internet connection is not a good suggestion sir. Because my Internet speed is 50mbps without jitter and packets loss, This is purely a bug. Hope we would get a fix Soon sir 🙂 ❤️

sharp onyx
#

Can confirm. Using macros is against ToS

celest shadow
#

Considering that I face the same with my WiFi, I just needed to switch to my data and I get 20-30ms stable in most of my matches, @red geyser.

red geyser
#

@celest shadow I agreed to this sir

#

What about computer rather than Lappy in this case of switching to personal mobile data

#

Most of the ISP's are under this issue in india presently

#

Not only my ISP in common sir

night cloak
#

You can actually get 956ms ping with 1GBps internet. Your bandwidth speed doesn't really make your latency better. Usually switching internet fixes these type of problems unless there's really a huge server issue. If it was from the server side, many would be complaining here.

If you are using a computer, you can create a hotspot from your mobile device to get the same internet.

red geyser
#

@night cloak Sir thank you for indetailed reply with patience. But sir many are complaining regarding this issue. i hope you are aware of this.

night cloak
#

Again, you can let the devs know your issue by writing in the #old. They can look into the matter and see if the problem was really from server-side, or not.

red geyser
#

Once again thank you So much for your time here with us sir. I gonna go to play game sir @celest shadow thank you for you sweet suggestion sir bye ❤️

celest shadow
#

You are welcome, @red geyser. Have fun!

red geyser
#

My pleasure having you guys here like a family helping each other 😉 ❤️

sweet sage
#

When will ping bugs be fixed 🙄🙄🙄

Reply

robust geyser
#

after covid-19 pandemic is over

simple cairn
#

How do I change my profile picture using Apple?

#

Anyone?

west sequoia
#

How to report a cheatr

#

Aany one tell me about this

#

I'm new here

night cloak
#

Use the in-game customer support

west sequoia
#

Not respnose

night cloak
#

They take 2-4 days.

simple epoch
#

@simple cairn Which social media is connected with your game? Game center or Facebook?

west sequoia
#

@night cloak report many time but not yet answer

simple cairn
#

@simple epoch I am using Twitter but that doesn't work,and Game Center is already linked to another account

#

I have apple

#

I tried unlinked Apple today

night cloak
#

Have patience.

simple cairn
#

Then link it to WeChat

#

Then unlink wechat

simple epoch
#

@simple cairn If you login through Twitter, change the profile picture of Twitter, in game Avatar will be changed automatically.

simple cairn
#

Because wechat worlds

#

Works

#

I know

polar marshBOT
#

@simple cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble grove
#

I brought your prime plus membership and from it I got total of 540 uc and some how they were gone from my account

sweet sage
#

@polar marsh ping bugs?? Problem

noble grove
#

Please help me

fading dagger
storm flumeBOT
#

You can contact the customer service via the game settings, @fading dagger. Refer to subpoint 5.3 in #faq for further instructions.

#

You can contact the customer service via the game settings, @noble grove. Refer to subpoint 5.3 in #faq for further instructions.

#

Please refer to this channel's pinned messages for further information, @sweet sage:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

wispy solar
#

How to get rid of this payment limit trigger on samsung checkout galaxy store pubg mobile?
@fading dagger
You might have bought more than the limit! Please wait for few days

fading dagger
#

Dear bot machete 2.0 i have waited 2 weeks but no response from your cs

wispy solar
#

Or you might be out of funds

fading dagger
#

Venome this resets after 24 hours. I can buy more uc after 24 hours.

wispy solar
#

Machete 2.0 is a bot, he won't reply

#

Venome this resets after 24 hours. I can buy more uc after 24 hours.
@fading dagger
Might be, jist wait for a week i guess

fading dagger
#

I want pubg to remove limit so that i can buy within one day all the UC i need.

wispy solar
#

Have some patience bro!

fading dagger
#

Best game of the world pubg mobile has the worst customer support system in the world. I wanted to max out Pharaoh suit

wispy solar
#

There are still 15 days left

#

@fading dagger go to midasbuy'd website and login

#

Add your game details and buy from there

fading dagger
#

How much UC needed to max out Pharaoh x suit only. Don't need those extra mummy suits they are useless

wispy solar
#

How much UC needed to max out Pharaoh x suit only. Don't need those extra mummy suits they are useless
@fading dagger 30k UC

fading dagger
#

Minimum uc.. i see levinho etc spent 100000

#

30 k hmmmmm

fading dagger
#

I have spent almost 17000 uc currently and im still level 2 pharoah

vital hazel
#

i want link with another account

wispy solar
#

i want link with another account
@vital hazel what platform you are playing from??

vital hazel
#

global

fading dagger
#

Got 3 stones 48 gold fragments 10 coins now I hope with 15000 more uc I get to max out pharoah suit but I doubt it.

wispy solar
#

Device?? @vital hazel

vital hazel
#

shaomi

wispy solar
#

Got 3 stones 48 gold fragments 10 coins now I hope with 15000 more uc I get to max out pharoah suit but I doubt it.
@fading dagger
Well keep on trying then 👍

lofty sail
#

How can i report a stolen account?

vital hazel
#

redmi

#

MI redmi not8 pro

wispy solar
#

Log out and frim login screem click on Google Play

#

redmi
@vital hazel .

vital hazel
#

ok

wispy solar
#

Make sure you don't have any other id connected to the Google

vital hazel
#

then

wispy solar
#

Then select the account you want to link

lofty sail
#

How can i report a stolen account?

vital hazel
#

@wispy solar with this account?

wispy solar
#

How can i report a stolen account?
@lofty sail
Contact in game service

#

@wispy solar with this account?
@vital hazel ?what

vital hazel
#

The problem is there is no icon to add a new account link

#

My account was linked to Facebook and Google Play

#

And I canceled linking Google Play and then this format appeared

wispy solar
#

Download Google games from playstore and try again

vital hazel
#

@wispy solar And you canceled linking Google Play and then this format appeared?

sweet sage
vital hazel
#

@wispy solar are you crazy?

#

are you crazy?

wispy solar
#

I am not getting you?? > @wispy solar are you crazy?
@vital hazel

#

I didn't cancel anything on your device !

tepid stratus
#

take help from any mod they can help you better@vital hazel

vital hazel
#

I mean I

wispy solar
#

Yes> take help from any mod they can help you better@vital hazel
@tepid stratus thank you

vital hazel
#

I am the one who canceled the Google Play link

tropic obsidian
#

Add me - aram_rebaz19

wispy solar
#

@storm flume reply
@sweet sage
He is a bot he can't reply

tepid stratus
#

@tropic obsidian no self promo

vital hazel
#

@wispy solar Yes. Thanks

sweet sage
#

@wispy solar I know

wispy solar
#

I am the one who canceled the Google Play link
Did you download the game from MI store!!
@vital hazel

sweet sage
#

Pubg mobile bugs game 😠

vital hazel
#

@wispy solar no

storm flumeBOT
#

Hello, @sweet sage!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

velvet hinge
#

When will crew challenge starts?sc_acha

tepid stratus
#

we do not have any dates or ETA for the next crew challenge. Be patient till its announced.@velvet hinge

brisk knot
tepid stratus
brisk knot
#

@tepid stratus ;_; ok

fallow quail
#

Hello let me know crew challenge registration opening date?

limpid socket
#

@fallow quail no ETA as of now

tepid stratus
#

@fallow quail No exact date

rancid summit
#

Does tealimg up is allowed?. Even famous youtuber is teaming up with other players

#

In live streaming

elfin canopy
#

No.

#

Report them via in-game report system.

rancid summit
#

How can i report him he is streaming on youtube

limpid socket
#

@rancid summit if you ever face such players in-game, report them under ‘teamers’

rancid summit
#

@limpid socket check dm

glacial thorn
#

What about the hackers , they are more and more

obsidian sluice
#

Hlo

#

Can somebody pls tell me when will the high ping bug fixed.

tepid stratus
#

@obsidian sluice check pin message of this channel for ping related issue

obsidian sluice
#

@tepid stratus done with the survey

frigid python
#

Whicj teams got banned in pmco india

limpid socket
#

@obsidian sluice thanks for your input, just be patient and let the devs do their job:)

obsidian sluice
#

Ok

night cloak
#

Hello ,
I linked my account with by email and the email that I use not safe and I want to cancel it what to do?

tepid stratus
#

@night cloak you can't unlink email as of now

spring zephyr
#

You can't unlink your Email.

night cloak
#

Nothing to do!! I lost around 4000$ and it may be stolen any time

storm flumeBOT
#

Hello, @umbral oak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

night cloak
#

I have to find a Solution

left loom
#

Can't help 😭

#

Sorry :(

night cloak
#

I have contact them in the game but there was only bot couldn’t help

#

So afraid to lose my account

spring zephyr
left loom
#

@storm flume who says third apps are not allowed on pubgm? I still using it
@umbral oak 🤦‍♂️

spring zephyr
#

@umbral oak You will get banned, soon. So, stop using it or you will be using the 'File claim' button. Soon™️.

vagrant forum
#

3rd-Party apps that modify the game files are against the terms of service of the game, @umbral oak. If you use any of them I'll recommend you to uninstall those as it may cause a ban.

night coral
#

I had my facebook account stolen, I opened a call on the sac, but they ask for my registration data in the game. where can i get this information? I remember I joined Season 1, but I don't remember the date

#

Heelp

#

the person who stole my account is accessing my game for them

brisk phoenix
#

Please solve this problem

tepid stratus
#

@brisk phoenix You are put under the safety observation period if your account activity is suspicious. There's nothing we can help you with on that matter. Please wait till the observation period ends.

night coral
#

@spring zephyr @spring void

#

I had my facebook account stolen, I opened a call on the sac, but they ask for my registration data in the game. where can i get this information? I remember I joined Season 1, but I don't remember the date
@night coral help me

spring zephyr
#

@night coral Can you access your Facebook account ?

night coral
#

no, it was invaded yesterday and i lost all my access to it. so I am looking for a quick way to resolve this. I'm desperate. I only have the login forms via E-mail and Twitter

fair viper
#

When the ping issue is going to resolve ?

vagrant forum
#

@night coral which was the first social media account that you linked to the game, and did you link it when the account was created?

tepid stratus
#

@night coral He removed email from your Facebook account?

night coral
#

@vagrant forum Facebook 😢

spring zephyr
#

When did you linked your twitter account? GWseremePeepoThink

night coral
#

@night coral He removed email from your Facebook account?
@tepid stratus yes, e-mail and my tell Number

vagrant forum
#

Well then it would be hard for you to get the actual registration date

night coral
#

When did you linked your twitter account? :GWseremePeepoThink:
@spring zephyr few days ago

#

4 weeks

spring zephyr
#

Oh pubgm_hidethepain

night coral
#

and I linked my email to about 2 months ago

tepid stratus
#

Click on secure your account that you got in mail@night coral

vagrant forum
#

You said you have been playing since S1, right?

night coral
#

Click on secure your account that you got in mail@night coral
@tepid stratus I already did, he removed my email and phone number. I reported but he still has access to facebook

#

You said you have been playing since S1, right?
@vagrant forum yes

fair viper
#

Go to achievement page, check oldest achivement, check date u will find when you started playing.

fierce night
#

guys is it true they have add new cheat for jumping from place to place ?

vagrant forum
night coral
#

Go to achievement page, check oldest achivement, check date u will find when you started playing.
@fair viper ok

night cloak
#

@fierce night Never try cheating stuff. Doing such will get your account terminated.

fierce night
#

im asking if they really did it 😄

night coral
#

Check if you have this in your gallery, this was from a Season report in S3.
@vagrant forum my phone gallery?

vagrant forum
#

Yes.

night cloak
#

@fierce night Do not even look for such information. Just play your game like you always to and get better! 😉

pliant horizon
#

hello, i have an issue can i talk with someone in pm please?

night coral
#

I don't have this image. my account is from season 1, it's over 2 years old

#

@vagrant forum

#

I remember that there was an event where you had access to this information, does it no longer exist?

night cloak
#

@pliant horizon May I know what does it concern?

#

my spectate is not working how can i solve it ?

#

anyone help please i m streaming right now but i cant

polar marshBOT
#

@pliant horizon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

I don't think there's a way to get access to this information anymore. I'll try to check, give me a moment.

night cloak
#

my spectate is not working how can i solve it ?
anyone help please i m streaming right now but i cant

#

i m streaming uc rooms but i cant spectate because of spectate glitch

fierce night
#

@fierce night Do not even look for such information. Just play your game like you always to and get better! 😉
@night cloak im lvl 80 bro 😄

polar marshBOT
#

@distant sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fierce night
#

just saw some vids and asked 😄

night cloak
#

can anyone help or not ?

prisma drum
#

when my issue has been solved
i'm anable to play

#

enable*

polar marshBOT
#

@rose pine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring zephyr
#

@night cloak Can you explain your issue in detail?

night cloak
#

The observation period is repeated over and over again each time it ends

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

polar marshBOT
#

@sage mantle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant forum
#

@night coral, unfortunately there isn't any other way to find your account registration date. There is an achievement in-game that shows when a social media account was linked but it isn't accurate since achievements were added in July 2018. Would it be possible for you to recover your facebook account?

night coral
#

I saw the achievement, but I see that it may not be accurate, because I have the Jacket of Season 1 and the date of this achievement is as if it were in season 2

vagrant forum
#

Yes, it isn't accurate since the achievement was added later.

sick shale
#

@night coral you can check if you linked it to Facebook, idk about other social media accounts

vagrant forum
#

Please try contacting the facebook customer support and recover your account. I don't think the in-game support will be able to help you if you didn't have the information they require.

#

The issue is he doesn't have access to the facebook account, @sick shale.

sick shale
#

Oh

night cloak
#

some solution for the repetitive observation period

vagrant forum
#

@night cloak, stop using third party applications if you are using any.

night coral
#

Please try contacting the facebook customer support and recover your account. I don't think the in-game support will be able to help you if you didn't have the information they require.
@vagrant forum I did this, but the expected date of the facebook reply by email is 5 days

#

🤧

night cloak
#

@vagrant forum I don't use any legal game

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

vagrant forum
#

Then you will have to wait for them to respond, @night coral.

night coral
#

☹️

#

Check if you have this in your gallery, this was from a Season report in S3.
@vagrant forum can you send me this image?

#

she has a QR code, maybe it's a link to the page where she got it

vagrant forum
#

You can download it if you wish to.

night coral
#

the image is a little bad, is it a print?

vagrant forum
#

It's because the screenshot resolution was 540p, I don't have a better resolution for that sadly.

night coral
#

I checked, it's just a link to download the game

#

Tank

night cloak
#

Why ramps are removed from Miramar

sick shale
#

It was an event

night cloak
#

I can’t finish the desert tourist achievement

#

But how am I supposed to complete it

cursive lodge
#

@PUBGMOBILE Why aren't you guys doing anything about the hackers that kill me every single match I play. I REPORT them and nothing happens, it SEEMS to me that you guys are PROFITING FROM THE HACKERS because they have so much money to spend on PUBG, and you guys are trying away.

storm flumeBOT
#

Hello, @cursive lodge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

prisma heron
#

Ok

fierce night
#

@PUBGMOBILE Why aren't you guys doing anything about the hackers that kill me every single match I play. I REPORT them and nothing happens, it SEEMS to me that you guys are PROFITING FROM THE HACKERS because they have so much money to spend on PUBG, and you guys are trying away.
@cursive lodge there is no fun without cheaters

polar marshBOT
#

@fierce night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hoary glade
#

@PUBGMOBILE Why aren't you guys doing anything about the hackers that kill me every single match I play. I REPORT them and nothing happens, it SEEMS to me that you guys are PROFITING FROM THE HACKERS because they have so much money to spend on PUBG, and you guys are trying away.

jovial carbon
#

Pubg plzz help me i play on vivo s1 in season 11 12 my game use to run like butter but now it even tnot playeable plzz fix bugs and glitches

vagrant forum
#

Please provide your feedbacks in #old, @jovial carbon @hoary glade.

jovial carbon
#

Thx

oak granite
#

e-post refresh please help

fierce night
#

please the first in the popularity is rising conqueror and team-uping in game with cheaters please stop thta

storm flumeBOT
#

Hello, @fierce night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

proper yarrow
#

Why does support never respond in this game

inner tulip
#

I reported the hackers all the way but no use

polar marshBOT
#

@lunar sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

inner tulip
#

My account was suspended eventhough I never used any hack

vagrant forum
#

@proper yarrow, they do respond although it may take time since there are a lot of requests they have to deal with, and the wait times may be longer due to the Covid-19 pandemic.

polar marshBOT
#

@inner tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fierce night
#

wdfk?

storm flumeBOT
#

Use of unauthorized third-party software or methods, @fierce night, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vagrant forum
#

Yes it can get you banned for 10 years if you keep using it for a long period.

fierce night
#

why im getting blocked

#

for writing anything

#

i say hi you mute me

#

dfk

hoary glade
#

What a joke

fierce night
#

every time i get muted

#

stop this please

vagrant forum
#

You aren't muted right now. And you have been answered, so it would be better if you moved over to #chat or #pubg-mobile.

fierce night
#

TyY

sick shale
vagrant forum
#

Did you not do it manually, @sick shale?

sick shale
#

Nope

#

I just linked it to keep the account secured incase I lost access to the other social media acc

#

But never logged in through FB

vagrant forum
#

It will show access revoked if you try logging in with facebook. Try contacting facebook support I guess since that shouldn't happen unless you do it manually.

tough leaf
#

Hello, I have a problem. I have linked my pubg account to an email
But I forgot the password that I entered in pubg , and when I try to recover the password, the verification code does not arrive on my e-mail, please help

vagrant forum
#

Check the spam folder, @tough leaf.

tough leaf
#

I checked and was not good at any messages from Pubg

night cloak
#

can I know what emulators are joined with gameloop servers

vagrant forum
#

@tough leaf, the feature is still in beta stages so there may be some issues with it. Try doing it again later. Feel free to report the issue in #old.

storm flumeBOT
vagrant forum
night cloak
#

ok , thanks

tough leaf
#

@vagrant forum Thank you. I am now trying to connect my pubg to my phone number, but unfortunately also messages bearing the verification code do not reach the phone

pastel void
#

I would like to know what is the actual reason for blocking my account

night cloak
#

@pastel void what happened to your account

polar marshBOT
#

@fierce night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@pastel void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fierce night
#

@vagrant forum did you red my message?

#

read*

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before it got deleted

vagrant forum
#

Yes, I did. Repeated violations of the game's terms of service will lead to a 10 year suspension. Do not team up with cheaters, @fierce night.

fierce night
#

even if it happens in another season ?

vagrant forum
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Seasons do not matter.

fierce night
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and the first violation never get deleted ?

mortal notch
#

Hello, why does anti-cheat work so badly? In every match on Livik there are cheaters/timers. I have a lot of videos, if I provide them, Will you ban them? I will send one video, if you need more let me know

fierce night
#

that's mean just for team uping again with anyone from the all players or someone from my team was using it without my knowledge will lead to 10 right?

#

Hello, why does anti-cheat work so badly? In every match on Livik there are cheaters/timers. I have a lot of videos, if I provide them, Will you ban them? I will send one video, if you need more let me know
@mortal notch send it here #cheater-reports

storm flumeBOT
#

Hello, @mortal notch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fierce night
#

@vagrant forum you got my question 😦

abstract nexus
tepid stratus
#

@abstract nexus click on '?' on merit option

storm flumeBOT
#

You can contact the customer service via the game settings, @abstract nexus. Refer to subpoint 5.3 in #faq for further instructions.

elfin canopy
#

Make sure someone else do not have access to your account.

#

Change passwords for linked social media and enable 2 factor authentication for them.

vagrant forum
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@fierce night, actively teaming up with cheaters will lead to a ban. If you somehow get a cheater in your team through random matchmaking then make sure to report him.

mortal notch
fierce night
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reporting him will avoid me from getting bn with him ?

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i started to love this :d

night cloak
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@mortal notch read the last message in that channel and you need to have MEE6 Level 10 in this server.

abstract nexus
mortal notch
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@night cloak thanks

vagrant forum
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@fierce night, if it were just once or twice then I don't think that would cause a ban. But if you are found to be in teams with cheaters then it will definitely lead to a ban. I recommend you to stop teaming up with them if you have been doing so.

storm flumeBOT
#

Please refer to subpoint #3.7 in #faq for further information, @abstract nexus. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fierce night
#

please check the link

storm flumeBOT
#

Hello, @fierce night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, <@&479207138863087617> users and above can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

fierce night
#

it getting removed

polar marshBOT
#

@fierce night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal sandal
night cloak
#

@fierce night you have been answered multiple times, repeating will be a mute.

tepid stratus
#

@mortal sandal you've to wait until next update

night cloak
#

@mortal sandal you need to wait for a new update, make sure no third party had access to your account and download from the official stores, for further contact in-game customer service.

fierce night
#

i asked diferent thing bro but thanks
@vagrant forum thank you for your time ♥

mortal sandal
#

When it will be@RONY

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @mortal sandal. Once we do, we will publish further information in #news.

vagrant forum
#

Just report him, @fierce night.

tepid stratus
#

@mortal sandal Next month but no exact date

mortal sandal
#

❤️

#

Thanx to you all

minor cobalt
#

Уважаемые разработчики, у нас уже несколько раз происходит мы почти завоеватель в отряды 1-е лицо,а у нас баг сервера либо читеры это делают,что мы не сможет не выпрыгнуть с самолёта и даже двигаться,больше у 50 людей так происходит в одной катке!
Dear developers, we already have several times, we are almost a conqueror in the 1st person то squads, and we have a server bug or cheaters do it that we cannot help jumping out of the plane and even moving, more than 50 people this happens in one rink!

storm flumeBOT
#

Please do not use languages other than English, @minor cobalt. Refer to #735483472432594994 for regional communities.

night cloak
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@minor cobalt report it in #old

minor cobalt
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@storm flume Thank you bro

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@night cloak Thank you

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @wise magnet. Remember to read through #faq before asking questions in the support channels.

plain nimbus
#

Hi

hollow oracle
#

Question

#

Is it against the rules to use a shared account?

vagrant forum
#

Yes, it is against the terms of service of the game, @hollow oracle.

hollow oracle
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Okay just wondering

#

However, is it against the terms of service to reuse somebody else’s old account?